Public Storage Self-Storage Units at 100 Taylor Street, Manchester, CT

Easy to do everything on line. They called me to confirm the day off my arrival.

I’ve had the pleasure of storage at Public Storage for a bit now and I don’t think I’d be happier anywhere else! Yolanda is extremely helpful and the property always looks nice and tidy! I’m sure I will be here for a long while! 😊 Update: I’m still VERY happy storing with Yolanda at Public Storage here in Taylor St. I’ve even had the opportunity to meet another amazing Property Manager, Pam!! She was very helpful and knowledgeable when it comes to any of my questions, even silly ones! I will forever recommend this location and Pam’s location over on Tolland Tpke for any and all of your storage needs!!! ☺️ Update #2 - Very happy at this location still. Was able to meet another great Property Manager over the weekend, I believe his name was Dan! Update #3 - (3/21) - Wish I dated the other updates BUT, I still very much enjoy storing my stuff here. I know my items are in a secure, clean location at all times. Thank you again to Pam, Dan and Yolanda!

Mandi was very professional and helpful setting up our storage unit. Highly recommend storing your items there.

Mandi was so amazing to work with. She was so helpful and informative. I would recommend this place to anyone!

I've been renting her for a little while now and my experience has been very pleasant. The employees, Mandi and Yolanda, have been very nice and helpful. The property is very clean. Update: I have recently moved out, but I would recommend this storage facility to EVERYONE. Amanda was extremely helpful with the move out process and very kind with my situation.

The service was amazing! Amanda was very sweet and took her time explaining and walking me through every step. 10/10 experience.

This location is the best. The staff Amanda and Yolanda are very knowledgeable and understanding with professional guidance to make customers very comfortable. Its a pleasure to be apart of public storage family specifically located on 100 Taylor St Manchester. Shout out to Yolanda and Amanda!! Excellency at its best

Presitory company. Have to call customer assistance for everything. I paid what I was due. Emptied my space returned the lock. Set up to the move out date and everything. Still shows my account is open. Don't use any of these places. You miss 1 payment they make it impossible to get your stuff. Charge you more every 3 months. It's a 25$ late fee and then a 55$ lein fee and then they charge you 125$ lein fee. Makes it hard for people who are struggling.

This company is the worst! When ever you try to reach someone you get the run around. This company is unwilling to work with anyone who is going through financial difficulties. They will sell your stuff before allowing you to set a payment plan. Absolutely disgusted!

every time i visit my storage. it’s always a pleasure to be greeted by Yolanda. it’s always a great experience

Yolanda was a pleasure while I was storing. She really was very knowledgeable & answered all of my questions . If I ever need storage again, I'd be definitely coming back here! Thanks Yolanda!!

Mandi was able to help me out with getting a unit, she was very helpful!!!

Mandi was amazing! She traveled with me over to this location and helped me get the unit I needed with climate control!! I highly recommend Mandi as your go to storage expert!!!

Mandi was excellent at helping me find the unit that suited my needs. I love a good customer service experience. TY!

I've had a unit here for a year and a half. The cost started at 77.00 a month, they have increased twice. It just went up to 152.19 for a small 5x10. Going to shop around. Be aware that the pmt may start low, but it won't last.

First time renting a storage unit and Yolanda went above and beyond explaining all the details, she’s done amazing job running this location. Keep up the hood job.

Thanks Mandi you were able to troubleshoot my reservation issue.

I was completely impressed with Yolanda professionalism and customer service. Always great customer service.

Received great customer service from Yolanda she was able to assist with pointing out the best options with rental.

I just wanted to write another review. Today I could tell Yolanda was very busy.she said she was working 2 locations, but she still took the time to communicate with me and still answered all my questions with a smile on her face. You don't find good service like that too often. Great manager. 🙂🙂

I’ve used Public Storage with various moves and always had good customer service. Mandi in South Windsor/Manchester is awesome and extremely helpful.

This is Yolanda. She is awesome!! Made this very easy for me and she helped me set up my app.

Wonderful experience Yolanda helped to make the process seamless from start to finish.

Mandi was extremely helpful with transferring me into a larger space! Recommend Public Storage on Taylor St. to anyone!!!

I travel a lot, and Upon my return I’ve run into several issues, and I was thrilled to see that Yolanda still works here. She’s still always willing to help as soon as she’s sees a problem, w/o even having to ask. Thanks Yolanda

Yolanda is Phenomenal! She helped me set up multiple units this year with absolute ease every time, the best customer service! =)

This facility is very clean, has security check to make sure you locked your unit beside bring gated & the staff is very friendly and professional . Yolanda is a keeper ! Her friendly personality & willingness to assist me when I was having difficulty trying to maneuver the cart, was very much appreciated. Yolanda offered to take the cart from the unit to the elevator, and then down to the car . Thank you for your kindness Yolanda, I don’t know what I would have done had you not offered to assist me , the both days I was at Public Storage ! I highly recommend this facility . 10⭐️ to Yolanda !

Pam was really helpful explaining all fees and units sizes.

Every time I come to pay my mother's bill in person. Yolanda is such a pleasure to work with. She makes it quick and easy. And is always able to answer any questions I need. Great service.

Wonderful experience with Mandi! Fast and easy process. Happy with my unit so far. It's clean and easy to access. I love that there's an app for easy gate access.

AMANDA IS FANTASTIC🌟🤗 I went today to rent a 5x10 unit w/a 5x12 trailer not quite full to unload. We were exhausted, concerned that it may not be big enough. It was the end of the day on Sunday & Amanda couldn’t have been more helpful & accommodating, thank God!

we are Harassed by staff EVERY single time we come here, what an excellent way to make your loyal fan base feel so uncomfortable they would rather go somewhere else…all because of what?

every time i encounter yolanda. shes a pleasure to work with. every interaction with her is amazing. great manager

Yolanda was super helpful and knowledgeable helping to find a unit to store all of the things in my store while we renovate. This project is a huge surprise and I was super frustrated, but Yolanda’s kindness made this frustrating experience a positive one. Thanks again Yolanda!

I am in the process of moving and needed a storage locker. Yolanda was very nice and patient with me she made it easier during this process.

Every time I stop by the office, I'm greeted with a smile from Yolanda. She is very approachable. She answers all of my questions with great knowledge. Keep up the good work.

Amazing customer service from Pam. A truly delightful person to speak with.

Easy in easy out

Yolanda. Was very helpful in my move out process. Made it simple and easy. My time here was great. If I ever need storage again. I'll definitely rent at the Taylor st property

I was very satisfied with the help from brandy today and also the reservation person it all went smooth and well ty for all you have done

Great customer service. Yolanda was very friendly and even helped me with the new app.

Steve was ever so helpful. He truly knows great Customer Service. He’s a great employee/person.

99% of hese reviews have obv been left by the owner or employees. They are all similar and resemble typical bogus reviews that one sees everywhere.

Called to inquire about a unit and the young woman I spoke with Yolanda was very knowledgeable. She gave me all the needed details as I search for a reasonably price place to store my things while out the country.

Property Manager Amie is very helpful and great!!!

Amazing manager! She helped me with all my needs and she was advising me what was the right storage and accessories for me!