Public Storage Self-Storage Units at 440 Tolland Tpke, Manchester, CT

Very friendly and very helpful! Thanks much!

My wife and I met with Mandy and she did a great job showing us the rental unit and explaining the details of the rental lease.

Pam is amazing!!!! So helpful and works well with customers. She rocks!!!!!!

Pam was amazing! Super friendly and informative.

NICE AND CLEAN, GREAT CUSTOMER SERVICE.

I can’t get enough how helpful Pam is. Always on top of catering my needs. Always a pleasure seeing her. Storage units are always ready to go.

Pam was nice!

Signing and moving process was very smooth. Pam was very nice and explained everything thoroughly. Would recommend! (2022) Update: Scheduled my move out and Pam made it a really smooth and quick process. Would love to come back here if I need storage again in the future! (2024)

Pam was very Helpful and very interested in helping us find the best storage package for my personal items great attitude Thanks Pam 😁

I recently had the pleasure of renting a unit at Public Storage, and I couldn't be happier with the service provided by Pam, the associate who runs the place. Her exceptional assistance made the entire experience smooth and stress-free. From the moment I arrived, Pam greeted me with a warm and friendly smile. She patiently listened to my storage needs and offered valuable suggestions to help me find the perfect unit. Her extensive knowledge of the facility and its offerings was truly impressive. Pam went above and beyond to ensure that all my questions were answered and that I felt confident in my decision. She provided detailed information about the security measures in place, the accessibility of the storage units, and the available payment options. Throughout the rental process, Pam displayed professionalism, efficiency, and a genuine commitment to customer satisfaction. She took the time to carefully explain the terms and conditions of the rental agreement, ensuring that I fully understood my responsibilities and rights as a tenant. Additionally, Pam's dedication to maintaining a clean and well-organized facility was evident. The storage units were impeccably maintained, and the entire property was free from any clutter or hazards. I highly recommend Pam and Public Storage to anyone in need of storage solutions. Her exceptional customer service skills, attention to detail, and friendly demeanor truly set her apart. Thank you, Pam, for making my storage rental experience a positive one!

Pam was fantastic and helpful! Called me with reminders about appointments and upcoming rental charges. Rental process was a breeze!

Pam is very nice and extremely helpful Explains everything

currently renting here and they have raised the rated every 3 months we started at $250 a month and are now less than a year later at $400 please take your business elsewhere this company is just out to bait and switch and jack your rent up when ever they want its ridiculous. Go with a smaller facility and you'll be much better off.

I love this location. The staff are always so friendly. Pam and Mandi are so nice and helpful and keep this place running

My friend needed a new storage unit and found a unit here that was bigger and better than where he was. The staff is friendly, when he needed help Mandy was able to finish up the paperwork needed and get him moved in without any issues. From my observation it is a secure area, compared to others who leave their gate open all day, so you shouldn't have any concerns in that area.

Pam and Amanda has shown a superb quality of professionalism, consideration, friendly and courteous service. When I ran into a situation they were so passionate to me. Keep up the good work ladies.

Pam was awsome, I got all my questions answered and I was in and out within minutes. Highly recommend.

Awesome customer Service! Very clean, neat, and informative. Store manager Pam is the best 👌🏾

Thanking for helping me and taking the time to figure out the issue… shout out to mindi

Pam was so nice showing me around. She even offered to still answer my questions if I went with another location. It made me very happy!

She was very good thank god she was a blessing thanks again

Pam is always reliable and helpful. Thank you for your help and great service!

Pam was awesome

Storage units have mice everywhere. They got into everything in the unit.

Reasonably priced Friendly staff

I rented 2 units but I only used 1 unit and I've been calling the office EVERY DAY to see if they can give me the EMPTY unit that's right next to the one that I'm currently using . No one is in the office during listed office hours, I don't understand how they want you to do everything online but I need human assistance not ai

Great place to store our belongings. Been a customer for years.

Pam and Amanda were wonderful. Pam was very friendly during account creation. When we wanted to move out we forgot our keys. Pam was able to coordinate with the district manager Mike with minimal warning to open up our unit for free just in time for our movers to arrive. The facilities were extremely clean and everyone was very friendly and professional.

They have a huge mice problem. There was mice droppings allover my belongings. Not a little bit. A lot! My things were in storage for about 4 months. Ive rented other storage units in the past. Never had mice droppings on my belongings.

every time i encounter yolanda. shes a pleasure to work with. every interaction with her is amazing. great manager

Excellent help, very resourceful and had me in and out very quickly.

Very clean facility and helpful, friendly staff.

Great service

friendly staff. Pam and Amie were really helpful.

Do not go to Tolland Tpk because it’s not climate controlled like it’s advertised EVERYWHERE! This is why I got the storage unit I did because I was told it was! The property manager even said that they don’t tell customers that it’s not climate controlled. They shouldn’t have signs everywhere and have it online that it is when it isn’t because that’s false advertising. So now I get to move ALL my stuff out and into another property so it doesn’t get ruined. NOT HAPPY!

Joe and Pam helped me out recently and they were great. Thanks for a great experience.

Pam is always great to work with! love their service

Great experience. Joe and Pam are very nice people!

Ian was a great help. Got us a fair price and was friendly throughout the process.

Prices to high

Pam was excellent for all our storage needs ! She was very nice and professional! I would give her 10 stars !!!

Excellent Customer Service. Pam was warm welcoming and helpful with the process!

Pam is super helpful and always has a smile!

Outstanding service was done by Pam.

Pam is so professional and kind