Public Storage Self-Storage Units at 3845 Van Teylingen Drive, Colorado Springs, CO
3845 Van Teylingen Drive Colorado Springs, CO 80917
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x10'Online only price$ 44/moSmall 5'x10'
$ 44/mo $58Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 54/moSmall 5'x10'
$ 54/mo $72Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 103/moMedium 10'x10'
$ 103/mo $137Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 135/moLarge 10'x15'
$ 135/mo $179Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 141/moLarge 10'x20'
$ 141/mo $188Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 191/moLarge 10'x30'
$ 191/mo $255Best Price Label
- Outside unit
- Drive-up access
15'x50'Online only price$ 415/moLarge 15'x50'
$ 415/mo $553Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
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3725 Parkmoor Village Drive
Colorado Springs CO 80917
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5250 Tomah Drive
Colorado Springs CO 80918
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2460 North Powers Blvd
Colorado Springs CO 80915
Self Storage Near
6055 Hollow Tree Court
Colorado Springs CO 80918
Self-Storage Near Colorado Springs
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 403)
I like this place, Steve really knows his stuff, has a great attitude, and has gone out of his way to help me out more then once when he didn't really have to.
Chloe was awesome! Super friendly and very helpful!
Great service always. Thanks Steve
What a bunch of crooks. Not even 5 months after getting my unit, they raise the monthly fee by 40 dollars and refused to review it. The woman at the desk said multiple customers in the same situation and they didn't even have the balls to call but sent an email denying review.
Great service, friendly staff, after I had forgot to put my lock back on, Steeve made sure to put a temporary one on until the next time I was there. Helped me get rid of some garbage as well
The manager of the facility on Van Tylagen Rd was very kind and knowledgeable and gave a very respectful experience when I rented a storage unit from him thanks 👍
Steve at Public Storage was pretty awesome. He was informative and friendly and eager to help in any way that he could. It's easy to see how people remain loyal customers at this public storage.
Steve was super helpful and super friendly made my visit there pleasant
Steve and other employees were very helpful showing me through walking me through the process
Steve and Marla are amazing. Their customer service is impeccable and their sense of humor is out of this world.
I've been a customer with Public Storage for more than 3 years. In that time I've had to call on the property manager more times than I care to admit. Steve is the most generous person I know. He is always happy to help and goes above and beyond to meet the needs of his customers. He has even weathered a downpour to help a mom save her daughter's ever growing book collection from getting ruined. For that alone, I am eternally grateful. Thank you for making my time at Public Storage a safe and worry free environment.
Steve was great
Steve was awesome. He answered all of our questions. Was very knowledgeable. Thanks Steve!
Great loved the public imprint property kept up and maintained well especially at night and day visit both times have had storage experiences that led me to belive were nice until night time those facility left me questioning storage centers anle to safely store my belongings belongings belongings they werent monitored or safe sometimes theirs or homeless around units broken or broken into ran sacked through. Very pleased with this location . I will sign up at when I need storage again as well recommend to others
I purchased multiple storage units via auction and Steve the on site employee was awesome. My truck had to get taken in to a mechanic in the middle of us trying to clear out multiple storage units and Steve was amazing and gave us a couple extra days to clear the units out. He has great customer service skills and the facility he runs seems to have a very friendly and chill environment. It's nice to have folks who are willing to work with people when everything wants to go wrong at the crappiest times. Keep up the good work Steve. Thanks again buddy
Steve was very helpful and he answered all my questions. Ice been to a few different places and not had a positive feeling about any of them, but steve was attentive ro my needs and i am very satisfied with my unit. Thank you to steve
Helpful staff, clean location... Steve and Marla are the best in the business. Look no further, you cannot beat this place! Thanks for putting my mind at ease, Public Storage!
Customer service was excellent.
Well it was amazing the scenery was beautiful, roads nice and smooth, and when I punch in my code, it says, welcome Chandra, made me feel so at home.
When you get a storage unit, it usually isn’t under the cheeriest of circumstances. Steve was a Godsend!! He made the entire process painless and simple. He seems to have a knack and understanding that I have yet to see in any other storage facility manager I’ve done business with. I’m grateful for the encounter with him and the timely manner in which he swiftly accommodated my needs. THANK YOU STEVE!
Great storage/ even better service thank you!
I’ve been at this location for many years and the management has always been awesome. Steve the current manager is pleasant, helpful and always willing to work with me. The location has always been kept clean and I never had any problems or concerns about the security of my items in storage. I would highly recommend Public Storage to any of my friends.
Everything I needed which is usually alot when it comes to storage facilities
Just when I had sadly accepted that customer service was dead in today’s world, my significant other and I had the opportunity to work with property manager Steve at the Van Teylingen Public Storage facility. Steve is knowledgeable, professional, and committed to meeting your needs and budget. He is enthusiastic and willing to work with your unique set of requirements. He recommended a perfect unit for my significant other and me. The facility is well-maintained and well-‘managed. It is clean and secure. Thanks, Steve, for working with us to find the ideal unit for our treasured belongings.
Steve was kind, professional, and made the process smooth and easy!!! Thank you so much!!!
This public storage is well taken care of with a Property Manager who cares for his property and cares for the customers. He has been so helpful with everything I have needed. Thank you.
I’ve left voicemails and over 40 phone calls and no one will answer me on why my storage has a new lock on it and I’ve been needing to get my stuff out for a week now.
This is a decent facility, clean and the manager is awesome! Down to earth, very friendly and helpful. Office is open only a few days a week, but its easy to connect online or with the public storage app. Only reason I didn't give 5 stars is, when they say "prices are subject to change" that wasn't just some fine print to cover their butts. I switch storages and chose this one specifically because the rent went up on my old unit and I couldn't afford it. I wasn't there even six months before they raised the rent by over $50!! There was no explanation and only 30 days notice. Now im paying just about as much as the other place but at least they were 24 hour. And this wasn't a promotional price that expired either. That being said, I feel its somewhat dishonest marketing and business practice and I will be on the look for an alternative as soon as possible.
The front guy really helped me out when I was moving all my stuff out. 5 stars to this location for being the g
Clean place easy to find and great staff . Thank you all
Been leaving voicemails for weeks I have a storage unit there that I'm clearing out on July 1st and no one is contacting me back at all all what do I do
One of the friendlier staffs I’ve encountered at public storage. Moving is hard! And stressful! But even pregnant, Steve made this experience so much more enjoyable. I’m happy and believe that I can even feel at ease leaving my belongings at this location.
Steve was very helpful and easy to work with. Thanks Steve!
This location and it's Mgr Steve are the best. Friendly, helpful and to the point. I highly recommend this location.
I would recommend this place for many reasons. Location is great its a clean and well managed place that I feel 100 % worry free when it comes to my belongings being safe. What makes this place more unique then the rest is the property manager he is dedicated, kind and cares about every person who walked threw his doors. He is by far the best property manager there is. Storage steve is what we call him hes the best
Steve in the front office is amazing. He is always so kind and helpful whenever I have questions. The site is always nice and clean as well. Highly recommend using this Public Storage for your storage needs!
Very helpful, goes out of his way to be the best sight manager, neat and clean appearance, keeps sight clean.
I hate storage units, but Steve has made this a great experience. So helpful, and always smiling. Not to many people out there who are so nice all the time u see them.
Steven is incredibly awesome! He does a great job at keeping the grounds safe and truly cares about his customers!
Steve really explains everything and helps out alot. Glad I went here for my storage needs.
Come check us out, we have the best tenants in The Springs!
Management very helpful. Always has the answers to all questions. Great customer service
The manager here seemed to be genuine and truly cares about his customers. Experiences at other storage facilities have been less than stellar so my expectations were low however he managed to exceed that bar within moments.
I've been with public Storage over two years now, and at the Van Teylingen location for about 6 months. Steve, The manager, is amazing! He is patient, kind and always goes above and beyond when help is needed. The property at Steve's location always looks great and everything is always running smoothly!
Steve was very helpful answering my questions about storing my belongings. He found the right size space at an affordable price, and he was patient and kind. Plus, he made me laugh! 5 stars for Steve and Van Teylingen Public Storage.
The manager Steve, has been absolutely amazing to work with. He has been professional and flexible!
Steve was the best. Very knowledgeable about the different options that would best suit my needs. He was also able to help me decide just how much packing material I would need without having any go to waste.
Best place for contactless rentals! But the guy that manages the places is very nice and sweet but very impressive professionally! Thank you for that! Would highly recommend!
The property manager has been an amazing help since day one!
I had such a great experience here. Steve was super funny & helped me find the perfect unit I needed fast and efficiently! Would definitely recommend anyone looking for a storage unit!
Steve from day one has been a very personal nice person. Professional and always doing his job, he has always answered my questions and helped in any situation. He explains things the right way, to the point, and gets the job done for your every need. This is the kind of place to store your belongings and deal with the property manager Steve, who is on top of his game and accommodates all your needs. Units are always clean at move in ready, lock provided with second one at small extra charge for double security, and property is clean and kept up. It is completely concrete and clean, kept clean constantly, and will highly recommend public storage to others in near future. The only thing I have found to be a deterent is that their prices are going up way too much for January 1, 2022, but will be out of there shortly. Quite a price hike in one increase! Other than that, it is well lit, clean, and you can not ask for a better manager always helping above and beyond his position as Manager. A great employee to have for Public Storage, and one who definitely should get a raise. I have been there approximately 6 months, and lucked out when I found Steve and Public Storage. I checked around and some other managers at other public storage facilities were not as accommodating, especially on the phone or in person. Steve is a swell guy, to the point, personable, and does his job better than anyone else in the business. A great experienced Manager everyone feels comfortable with renting spaces here. Fantastic job, Steve!!! THANK YOU!!!
Why does your website say not secure?
Worked with me from another state to gain access to our storage. Definitely protect your belongings with security.
Steve, the manager at the property has been so kind and helpful. It has made this stressful time easier. Giving me peace of mind that my belongings will be secure and safe, while stored. Thank you Steve.
Outstanding service always!!
Good storage for a low price
This is a fabulous, secure facility. I had this unit for just over 2 years and never had an issue with it. My only complaint is that the unit does not lock unless you have a specific lock you can only buy at the front office.
Gotta give a big thanks to Steve for going above and beyond to help us and making our trasfer to a bigger unit as easy as possible. 5 Star customer service all the way!!!
Steve is super helpful and has been a huge help over the past year I've had a unit here!
Where do I begin? I came in disheveled, distraught and in tears. I had been driving around with all my belongings in my car and my massage table on top that almost flew off on the freeway. I was low on funds and didn't know what to do. Steve went above and beyond what anyone would do. Set my mind at ease and even though he couldn't get me a deal at his location, he made sure I got hooked up at another location near by. He also rearranged my car so my massage table fit inside and consolidated everything for me so I could unpack it easily at the other location. If I had to come up with a few names for Steve, they would be Earth Angel, a blessing from above, a HUGE ray of sunshine. A breath of fresh air. In a world where so many people don't care, we need more people like Steve. Thank you so much for your kindness and sense of humor. Love 💟
Great place the manager there on site Steve is a great guy he'll take care of all your needs
Management is friendly and helpful
I've never met someone so genuine and down to earth and dedicated to helping people and making them smile. Everyone definitely needs to come here for a storage Steve will take awesome care of you.
They use false advertising to get u to rent
Not being familiar with this part of town, Steve set my mind at ease. He helped me find and use my entry code and walked me back to the unit. He showed me how to open the 15' wide door and how to secure the door open. He also explained how to close and lock the door. He answered all my questions, and made the start of my rental a most enjoyable experience. The property is well kept, and my unit was in great shape when I showed up. It was ready as promised. Thanks so much, Steve!
StorageSteve is a great person but real nice enjoy him.
Had a good experience renting a unit at this property. Steve was professional and efficient, and recommended some moving supplies that I wound up needing.
What to say! This place was awesome after almost a year of renting from them, Nothing but a great experience. Mr. Steve is an amazing manager has always went out of his way to help any of his tents. This storage facility staff is freakin amazing!!!! My experience with this locations District Manager Tiffany was also mind blowing honestly the nicest person in the world, she also along with Mr. Steve has gone above and beyond. I personally have had nothing but great review. 10+ customer service & experience. I definitely recommend to rent here. Communication, customer service & units are kept nice & clean.
Great place friendly staff, professional and extremely helpful. Always makes your move easy. Steve keeps the property clean and tidy and very secure. Thank you.
Idk where this little GEM has been hiding but they have also been hiding the most delightful human being I've ever met, STEVE! He is the best customer service worker ever he is funny and nice and SUPER helpful. So glad I rent with this specific establishment!!! Thank you STEVE for all your help!
Very helpful and friendly service. Even though they didn't have any openings for what I was looking for, the guy was resourceful and willing to help us find an opening at a different location near by.
IGNORE THE 3STAR RATING!...It was an honest mistake .My rent was $99 and I paid $254 and I'm still in the same unit.. This place has surpassed the definition of scam artist. I wanted to transfer to a bigger unit to fit my car and the things from the existing unit so I paid for the current and the new unit but when I saw the new unit the same day it would only fit my car I trusted the property manager Steve would accommodate my needs. After I saw this he was no longer available so I left msgs and he was off the following 2 days. Well upon his return I voiced my concerns and he had the audacity to tell me that I had to pay for the unit that he assigned in which I have no use for and for the days he was off but this was his incompetence and my fault for trusting the property managers knowledge of his units so I paid site unseen. You don't expect there to be such shady business dealings and underhandedness. I never moved from my original unit but I paid for the entire month and they don't want to refund my money from mis-assigned unit but give me credit for the next month and on that note I will not be staying another month. On my quest finding another storage place, to my shock! They are charging double + from other businesses...STAY AWAY! YOU MAY B NEXT! RUN FORREST RUN! 3845 VAN TEYLINGEN 80917 C/S COLORADO.....- 0 ⭐
Steve did a great job helping me definitely will be here for long time
Steve is amazing! He helped me with any questions through out the past year lease that I have had. Steve helped with closing my unit when I lost my keys. He went out of his way after hours to make sure my mind was at peace. He realized when I missed deadlines and helped me with making sure that things were taken care of! Many other people could learn a lot from Steve. Best person to encounter while renting a storage unit!
Steve was the best! Very attentive and helpful everyday that I need him! Very highly recommended.
They are amazing especially Steve he is always working with me on my payments he absolutely the best I would highly recommend this location
Steve was exceptionally helpful! We ended up getting two storage units. We were on a time restraint due to having a moving company unloading stuff. He was very fast in getting us another empty unit on that same day while at the storage facility. We did not pay anything extra to the moving company due to him making the transaction fast. He also has a great sense of humor 😁
Safe and secure storage, fair prices, and a friendly and accommodating site manager. Would absolutely recommend.
Property Manager, Steve at the Van TeylingenI Dr. location and Mary at the Parkmoor Village location provide top notch first rate customer service. In this day and age where good customer service is lacking, it was a relief and a pleasure working with both to reserve a unit. Not only do I highly recommend Public Storage, but I look forward to using their services in the future.
Me encantaron estos storages, el hombre que nos atendió fue muy amable, excelente servicio!!
Love the no contact setup. Great deals. Facility not so secure.
One word....Steve! He’s the man! Great service and builds rapport with the customers. Place is clean and secure!
I’ve had a unit since September. Steve has always been helpful and courteous.
Steve, the property manager, was amazing from my first phone call to signing my lease. He’s professional, friendly, and has a great sense of humor! The property itself is very clean as are the units. I would highly recommend this Public Storage for anyone looking for professional, friendly service and a great place to store your belongings.
First I want to say that the manager Steve is a down to earth guy. He makes you feel very comfortable. He always has a smile & a joke to tell you. You can see that he is a proud to be a manager, it shows from the outside of the facility to inside of the office. Steve is willing to answer any questions you have about the facilities. Steve is always outside cleaning & making sure everything is tip top shape. He is without a doubt a very hard working man. We live across from the Public Storage facility which makes it very convenient for my boyfriend Tony. When Tony went over to get a unit Steve greeted him with smile! Steve explained the rules & hours as well as the type of lock to use. Tony was in & out in 10 minutes. Public Storage picked a very great guy to be working for them! If you need to get a unit without any hesitation I recommend Public Storage on 3845 Van Teylingen Dr. Thank you Steve for being you! Tony & Sherri
This place takes care of you from start to finish, a to z and all that!! Best in the business hands down!! I won't go anywhere else because the other storage places dont offer what Public Storage does. Then with the promotional offers like $1 for you're first month's rent come on there's no competition!! I've been with Public Storage 10+ years and I'm not going anywhere!!
Steve at public storage was so very helpful getting me into my unit and helping with the lock I seemed to not understand. I will definitely be a long time customer and I will definitely tell everyone about my experience
Property is clean, well maintained, and secure; definitely felt our belongings were safe and sound. Staff is friendly and helpful. Steve is a great manager and was able to help us resolve an issue that several calls to customer service was unable to get fixed. He went above and beyond to make sure our issue was resolved, and followed up with us after the fact to check and make sure we were satisfied as well as find out what we thought could be changed or improved upon. Really impressed by this. Storage isn’t something that I would have thought required above average customer service but now that I’ve received outstanding customer service, I wouldn’t want it any other way!
Steve is the bomb!!!! The property is Always clean, they are very helpful nd friendly!!!!
Steve rented us a great unit and was very helpful and friendly
Steve is the best funniest manager!! Lol He works with you and ikeeps the property clean. Always there to help.
Steve is the most courteous, conscientious, and helpful individual I have delt with in a long time. I'm very grateful for his assistance, I hope he stays a long while.
Steve was very helpful, he got us set up in a unit and he made made it fast and easy. He made sure we had everything we needed and was able to answer all our questions.
Easy location to get to, facility was very clean and ready to use. And the staff very friendly and helpful.
Clean, affordable,private and friendly staff.
Great place to store your stuff, Chris helped me out in a jam. The people here really do care and it shows. Thank you Chris!
Great location and great service! I can't say enough about Steve. He took the time to show me the property and the various unit sizes. He was professional. The property was clean and well-maintained. Thanks Steve for providing such great customer service! He is amazing!
Steve was amazing he walked me through step by step the process of renting a storage. I am new at having to move. I was overwhelmed at the process to include making a reservation on line. Steve made me feel comfortable and he was kind. Its hard to find good customer service these days but I was blessed when I met Steve. Thank you Public Storage ...thank you Steve
The property manager Steve is definitely a highlight of this location. He helped us transition from a smaller unit to a larger unit in less than a day! He is extremely professional, with great customer service skills. He keeps the property very clean and well maintained. I can tell he genuinely cares about his renters! If you are in the Northish side of COS and need a storage. I recommend this location. It's nice and quite and tucked away
Steve was an awesome associate! Real professional & courteous!! Great job!!!
Kay did a wonderful job of checking me in today! She was very helpful and informative. The unit I rented is in great shape, its obvious the property is maintained and seems to be secure. Great pricing. I recommend this property for your storage needs.
Steve is very friendly and helpful I'd recommend this location to anyone
Great customer service and Miss. Angie is the best! The property is always clean, and so are the storage units.
I absolutely love doing business with public storage! They go above and beyond to make sure the customer is 100% satisfied!!
If there were 10 stars that’s what they would get here! The manager Steve gives the most awesome customer service! Felt very welcomed the moment I walked into the office. The facilities are kept super clean and I’m glad I found this place!! If you need a place to store things and want the best customer service you’ll get at a storage facility this is the place to come! Thank you Steve for your help and care it is greatly appreciated and did not go unnoticed!
Steve was awesome, friendly, informative, a great front man in all aspects. Made me feel confident that my tools will be secure, and went above and beyond, even walking to the unit in blizzard conditions to show me around
Chris was absolutely amazing from the get go. No issues at all with the months we used public storage. This location is great all around!
Chris offers the best customer service in the Colorado Springs area! He is professional, kind, and very good at his job! He earned my business without hesitation!
They were great funny and went over everything. They got us a storage very fast for same day moving 2 Thumbs up!
They're are friendly are
Amazingly friendly! Chris was super helpful with any questions I had! If I ever need another storage in Colorado Springs it will be at this storage! Thanks Chris
Chris and the other staff at this location have been wonderful! I recieved exactly what I needed, my space was always secure and easily accessible, and I have had zero issues in the 6 months I used this storage area. Everyone here is extremely friendly and very willing to assist. I highly recommend the Public Storage on Van Teylingen!
Customer service here is amazing! Immediately after I made my reservation online, Steve gave me a call to schedule an appointment to stop in and finish renting my unit and answered all of my questions. I met with Chris to get my keys and he was just such a delightful person =) I got a great deal on my unit. Would highly recommend these guys. They put a smile on my face during a very stressful time.
Excellent customer service
Steve was very kind
Everyone was very helpful and walked me thru the process!! Chris does a great job getting you thru the paper work. First time I had to rent a storage unit. Everything is clean and secured.
Allen is awesome .Great customer skill very helpful
This is seriously the best storage unit facility in the Springs, both in price I paid for my 10'x20' secured unit, but, if you want over the top personalized service from a passionate individual that does what he says he will and makes any situation you may have as easy as possible to get resolved, then I highly recommend talking to Chris at Public Storage. He was THE reason I chose to store my car there and keep storing it there.
Chris is great!
We have amazing manager chris the best ever! Thank you for everything you help us lot! God bless
Got through the orientation there in no time. The guys in the office are great! Had me cracking up the entire time I was in there. Thanks for the great service!
I work for a moving company and needed to know if a tractor/trailer could get into this facility. Chris, the manager/owner of this property, was exceedingly helpful. When I called to explain what I was seeking, he offered to go out and take pictures, which he then immediately emailed to me, so we could plan what we needed to do to make our delivery. He also spent time on the phone with me answering questions and helping me to navigate this delivery. I am not a paying customer. He did not have to do this for me. But he did. This speaks volumes to his sense of customer care and just plain common courtesy. Thank you, Chris! You were my hero and helped me to do my job well for my customer.
Chris is the perfect customer service person, goes the extra mile, informative and patient.
I love public storage. Great prices and deals I have been with them for quite some time now. This is actually my second time going with public storage. Although my favorite thing about public storage is the people. Everytime I've spoken with someone they were super nice, engaging, answered all my questions, and explain everything in great detail. The guy at this location is AWESOME. He was super cool, super chill, and super nice. His customer service was SPOT ON and his attitude deserved a gold star. So happy I decided to go with public storage again.
Chris is amazing with great customer service and the 6 months that I had a unit never a problem, the property and unit were always clean...
9/30/2019 I just moved out of my last unit. As someone said to me that it was a bittersweet event. I am thrilled to be moving forward in my life, but feel a loss due to the respect I received at all times. Chris is a person who truly knows how to create a feeling of trust and you know he has an eye on all storage units as he realizes the value/special meaning of the belongings placed in his care. Chris doesn't see people as just temporary customers, but as people needing his help, and he takes that seriously! I am glad I got to meet him and value his help on my journey. I was also amazed at how clean my items were after all the time they were there. 1/27/2019 I have two units here and have always been treated with respect and courtesy from Chris. He is mild mannered and is an active listener who helps answer questions and concerns without . I have never entered the office without him smiling and making me welcome. When I needed something he ALWAYS took care of it quickly. People like Chris are rare and he truly practices extreme customer service!!! That is rare too!!! Thanks Chris!! Patsy O.
Chris was wonderful! Polite and very informative!
Professional and friendly! Win win storage rental. Thanks!
LeAnne was AWESOME! She was very knowledgeable and a great personality. We enjoyed working with her!
Chris was tremendously helpful and accommodating today. He helped us find the perfect space to store our things for the best price possible!
Chris is wonderful!! Great customer service and very considerate helping me. I had an issue and he helped solve it the very next day. I wish more people had a kind heart like him.
Good customer service. Way to expensive. Starting 9/1/19 my 10X10 unit was increased to $158.00 a month. Check around there are other places that are just as secure with better access hours at a more reasonable rate.
Chris was so incredibly friendly and informative. His customer service skills were definitely on point and made me feel comfortable giving this location my business. The property as a whole seems safe and clean and has two convenient access points and is just down the street from my house! Great location, great service, definitely a great storage option!
A friendly, comfortable environment. Chris was an immediate help upon entry to the office. He went above and beyond to make sure everything was up to par.
When I was emptying out my unit, Chris went out of his way to get in touch with me to make sure I had everything I needed to close up my account with Public Storage. He recognized me the next day and made checking out quick and easy.
Chris was awesome, I was in and out quickly and he was very friendly
Chris was great. Very easy to work with. Thank you for everything
Loved my experience with Chris at the Van Teylingen location! He was amazingly nice, professional, and went out of his way to give me the options that I needed. I highly recommend both Chris and this location for your storage needs!
Chris was awesome. He gave me a great deal.
Chris at Public Storage is amazing. This was my first experience ever needing to store my belongings in a storage unit. He called me immediately after booking online, full of great information and also assisted in person to make sure I had everything I need!
Chris is AMAZING! Love Public Storage and Chris is the perfect example why. Great service, great deal!!!
It was a ghost town when we arrived. Ideal for parking a truck & trailer right to the door. Wide hallways & sensired doors to make life easier for everyone.
Just rented a storage unit with Chris. He was friendly and up front with everything. Definitely will recommend people to go there for the storage needs
chris was very professional helpful and knowledgeable. He got me into a unit quickly at the best price with a promo for first month. I am very happy with my experience so far.
Very pleasant experience! Chris was great and to the point...very fast and easy to rent a unit! Also very clean units!
Great experience. I needed a larger space and they gave me a spot that was super easy to access. Both Chris and Matt were super helpful and polite.
Public storage was very clean and Chris informed us of the process and gave us a overview of the property. Thank you Chris great job.
Great service and easy registration! Place looks clean and secure. Kudos to both Matthew and Chris for their help!
CHRIS WAS GREAT! I'm a young adult and this was my first time renting a storage unit. Chris was super friendly and walkes me through everything I needed to know, made me aware of my payments and options, and helping with anything else I had worries about. LOVE his attitude (:
Don't like PS prices, but the manager for PS rocks! Any account issues, contact her, she's awesome
Chris was extremely helpful and made sure that I had a unit that was accessible.
Chris was really really nice and patient and made sure the unit was clean and what I wanted!
Chris is awesome! Totally helped me out explained everything in great detail for me. Answers every question superbly! Give this dude a raise!! Thank you so much!!
Leon did a wonderful job he makes us want too rent there again....Thank you leon...
Chris, the manager, was friendly, accommodating, and full of information! The facility is clean and secure 🔐!
Chris assisted me today with a storage unit. I was given a quote over the phone by another employee but Chris got me a much better deal. Half the price I was quoted over the phone. Very professional and very knowledgeable! Ask for Chris!
This place is very clean and smell so good. Chris has the best customer service skills. Worked with him couple of weeks ago, and he explained everything very well and answered all my questions without wasting time. The transaction went fast and easy. Very nice experience.
Chris is a very nice manager he work with me to lay my storage he give me time he send me message to let me no when my late charge in what my total would be I like being here I fill my stuff is save Thank you so much for being here a good manager sign Marvin
Chris was very helpful with my whole experience with renting a unit for the first time the office was warm and inviting and grounds are well kept. Will recommend to anyone thanks Chris
First, let me start off by shouting out the man you’ll see everyday when you visit one of the most cleanest, well secured storage facilities in the Springs. Chris is the man. He will help you and get you exactly what you need, no more, no less. In fact tell him I referred you for any of your vehicle storage or household goods storage needs. They have large units on this property that are like mini warehouses that you can use for business storage, which is what I did. A semi truck and trailer can reach those large units. Chris, thanks again for everything. You’ve made my move in, pricing and everything an easy, carefree and a wonderful experience. Thanks, Andy D
I've been with public Storage over two years now. The manager Chris is amazing! He is patient, kind and takes the time to answer all your questions. The property always looks great, and I've never had any issues whatsoever.
The property is clean and well managed. The office manager, Chris, was very helpful with a minor issue. He helped me find better and more affordable option for me.
Chris was amazing and fantastic. He got me all hooked up with my storage unit super fast and saved me money! I’ll definitely tell people about you guys and send them your way! Thank you!
Last night I scheduled a unit. When I got to the store on village, the lady told me she had another apt in 20 minutes and spent 15 more calling this store and passing the buck. When I got there, I was extremely frustrated. Chris helped me right away, he not only explained the procedures but took the time to manage his business so professionally that it turned my customer experience around. I was into my unit within 15 minutes... plus he went above and beyond to get me the promo back that I originally signed up for.
Chris and Leon did a great job getting me a unit that fit my long ‘64 Buick
I called to inquire about getting a storage unit, I had the blessing to get connected with Chris! He was very very friendly and knowledgeable. He got us a great deal, and was very eager to help us out and answer all questions we had. He was very in depth with his work, making sure he took care of us as people- not just customers! He took us to see the unit, taught us everything we had to know about renting! Best experience ever!! Will be recommending Chris to my military friends who need storage!! Thank you Chris!!!!!!
I just had a great experience getting a storage unit from public storage. I worked with Chris, he was amazingly friendly and helpful. He helped me to get a great deal on my storage unit. Thanks Chris. I would definitely recommend this place for anyone looking for temporary storage. Ask for Chris. Thanks again.
We just rented a 10x20 unit at Public Storage. The service Chris provided was exceptional and personable. We examined the unit together before signing and it was clean and bug and spider free. Best of all, the first month special made the fee over half off the competitors’ prices.
Great place, staff was great. Helpful and super friendly, especially Chris. Keep up the awesome customer service!
This site is the best one I have found. The price is very reasonable, and the $1 first month rent really saved my butt. Chris is awesome. He is very friendly and helpful. I had to push back my check in time, and he was so accommodating! Checkin was quick and easy. No hidden costs. Chris even came out and check in on me while I was unloading my truck. Nothing but good things to say about him. He even takes time to come out and greet me (by name, even) every time I come in!
Great place, clean, staff is friendly and knowledgeable. Easy in and out for larger vehicals. Would definitely use this storage place again. Thanks public storage for a great experience.
Great people. They help you above and beyond any other storage companies to meet all of your storage needs. Great people and great prices!
Friendly, clean , lot's of space for the $
Leon was great
Leon was so nice to help me when I was distraught about what size unit to choose. He made it easier and was flexible, professional and knowledgeable of his job. Even more, he went out of his way to put silicone spay on the unit door latch so it would slide easier which is important on a cold day when you're in a hurry.
Rollando was very helpful when I was trying to figure out what box sizes and types I needed for my move! He even helped me put all my things in my car! Thank you for helping make a stressful move a little less stressful!
Rented a unit here for almost 5 years and never had an issue. The staff is incredible, the facility is clean, the prices are fair, and my things were not damaged. Highly recommend!
Chris was great, very kind and understanding. Made the process quick and easy! Definitely will recommend.
Chris was extremely professional and kind-hearted. I was able to get my unit very quickly (and pain-free). Best experience I've ever had at a Public Storage!
Angie has bien very nice in helping me resolve some issue's I have encountered. I would recommend her units to anyone seeking storage.
Chris was amazing to us! Helped us in a timely manner and was very friendly and kind.
I found Chris at I found Chris at Public Storage to be extremely accommodating! He was professional, friendly, with a high skill set to work with the public! Clearly he understands and knows what he is talking about knows how to reach the customer and meet the customers needs! If I ever need story began I will be contacting Chris at Public Storage! Thank you so much! Deborah Seychelle
Chris was amazing with his customer service and definitely explain everything in detail before signing contract. Very pleased customer. Thank you!
Chris was the guy that helped my husband and I I he is very nice and friendly and also helpful he got us a good deal on our unit Sense we will be with them for the next year
Chris was a great help in making my storage decision. He was professional and incredibly helpful. Thanks Chris!!!
A little pricey but the people are nice. Especially Chris he has been very nice. whenever I needed something or had questions he was very helpful.
Fantastic facility Chris our facilities management was helpful at every turn answered every question. If we ever need another storage facility we will definitely be back.
Chris was very helpful, highly recommend.
I've had a unit for a couple of years, never had a problem. Chris is always super helpful, very polite.
Chris was polite, thorough and fast.
Chris was so helpful, courteous, professional, and personable. Great service and I feel safe in the area. Thanks!
My grandparents have rented here since 2015. The rent for a 10×15 started out at $91 a month + their $11 insurance that is required and cannot be substituted by personal insurance. In 3+ years, the rent has increased more than double to $188 a month including their monopoly insurance. The door on their unit is missing pieces of the protective rubber that keeps water from getting inside. The gate exit on the south side has a wonky set up for exiting if you are on the east side, and the gate itself looks as if it could fall on your car as you are exiting. As we prepare to move them to a more affordable, newer, and nicer location, we need to dump 1 large empty box that was broken down and 3 small boxes that are filled with paper- type trash. This price-gauging company doesn't allow trash to be dumped in their dumpster. If tenants are caught dumping their trash in an on property dumpster, they will be fined. What kind of nonsense is that?!! The only reason why I've given this property 2 stars is because it is managed by 2 kind men that are pleasant to interact with and they keep the property clean.
Chris was absolutely wonderful to work with. He alone makes this place worth working with. Got in got out and got a discount. Would recommend to anyone in the area!
Leon was very helpful.
Chris was very helpful from start to finish, he was polite and worked pretty quickly to. He got me my unit and explained in detail how the whole process works from start to finish. I’m happy to have found such a quality storage company. Just a heads up to, you’ll have to buy one of their locks but for having the security it’s worth it.
Chris helped us from the beginning. As a new business we are still growing in inventory and being able to have a reliable place to store our items is so convenient. Thank you Chris for being awesome, helpful and reliable!!
Chris took really great care of us both times we came to see him.
Rollando was of great help here today at public storage,i am in unit f37
The property seems secure and well maintained. The gentleman that helped me was very friendly and informative.
Chris was absolutely fabulous, a great guy from the very beginning, he help make my move back to the springs great!!
Leon was a great help in finding us the storage that fit our needs and was still able to get us the special....we really appreciated his help and kibdness during this challenging time.....Thank you LEON!!!!!
Chris was a great help getting us into our unit. Very polite, professional, and patient. We’ve used a number of different storage facilities over the years and this is by far our favorite place!
Clean property, highly recommend. Chris is awesome.
Chris has been extremely professional and helpful, providing friendly and efficient service for our storage needs!
Leon was very helpful and knowlegdeable. His customer service skill are above and beyond. His overall attitude was superb.
Chris was very helpful. Clean secure property. Would highly recommend
Chris was very kind and incredibly helpful. excellent customer service
Chris was awesome and super helpful!! He got us the perfect storage unit quickly. Definitely would recommend :)
Just rented storage unit from Chris. Great experience, definitely recommend this location. Thanks Chris for being so helpful and courteous.
I was very concerned that my furnishings would be ruined by critters, but Chris assured me of the cleanliness of our area and made sure to place an abundance of packages inside our unit that would help in deterring little varments and spiders, and he added an extra bright bulb knowing we would be unloading after dark. He didn't want us to have any concerns during an already stressful time, so he made sure we had 24 hour access to our unit that evening. Just when we thought we were finished, we realized we would need another unit quickly. We were on a deadline and had to catch a flight. Chris made sure the paperwork and lock were ready for us when we got there. We were in and out within 5 minutes. He also made sure both units were as close to one another as possible. A little customer service goes a long way, but we received exceptional customer care and genuine concern for our belongings and our time. Thank you so much Chris! Your help has been greatly appreciated, and you truly lessened our hardships and stress. THANK YOU!
Chris was very helpful, courteous, and signing me up for a unit was effortless. Highly recommend!
This public storage is very clean... Chris has an awesome job
Excellent security system
Chris is great & very friendly
Chris is always so helpful. The office is always clean and well stocked.
Chris was awesome helping me get into my new storage unit today! They are the best in town!
They are the best. Customer service is amazing
Excellent service, was very helpful when I was in a bind. Would recommend them to my family and friends.
I bought boxes from here and Leon and Chris were very helpful in helping me decide the right size thanks guys
Easy to work with. Very reasonable and accommodating. Leon is a very helpful asset to the business
If you can leave your stuff somewhere else do so. Th is place is horrible not only does the front office not do what they tell you what they would but they also lock your storage up and you can't get to your items when you want to move out. Then they overcharge you and you can deal with the district manager or collections agencies. Stay away as far as you can
Chris is awesome! Helped us out and explained everything. Our business was complete within 15 minutes....
Chris was an awesome host had all the information ready wen I arrived. took me on a tour of the units. my unit is very clean. this place is very nice.
I have been a customer at this Public Storage for a few years. Any time I have had any questions or concerns Chris has always helped me in a professional and courteous manner. Excellent customer service and facility maintenance. Best in town without a doubt.
Leon was great.
Good place to store your items
Chris was great! Highly recommended
My experience here was amazing, Chris was fantastic and very helpful. We were so pleased with his attentive service. This was such a pleasant place to use. :)
Leon was great, He was very helpful. He provided excellent customer service as well as useful information on products. Thanks Leon!!
Chris at public storage in Colorado Springs was a great help and awesome to work with!
The staff was very accommodating to a change and was very expedient in finding a solution. Very helpful personnel.
The staff was very kind and explained all of the aspects of renting a unit. The facility was clean, well kept and secure.
I rarely, if ever, write reviews, but given the situation I would be remiss and ungrateful if i did not. Chris. W. manager, at Public Storage is a true professional, but more than that, he went above and beyond what his job calls for. I was behind 2 months on my unit with large items left in the unit that I meant to pick up. In that time period, I lost my best friend of 40 years to a sudden death, my credit card was stolen and fraud caused the card to be closed which then stopped the payments on my unit. He emailed and called with no response from me due to the tragic events that left me incapable of handling my business affairs. I did call Chris back finally. He not only worked with the district manager to adjust some late fees, worked with me as I sobbed uncontrollably on the phone each and every time and worked it out so I was able to clear my back payments without having to come in. If that wasn't enough, he personally put my items online, had them picked up which saved me another $75.00 in disposal fees. As a professional myself, it is rare to have an encounter in this type of situation and have someone sincerely want to help, understand and find a way for to resolve the situation. He performed his duties but did so with such grace and without humiliation. Chris is a rare breed. He is an example of what we rarely see any more, the golden rule, treat others as you wish to be treated. I cannot thank him enough and very grateful. Public Storage is beyond lucky and blessed to have him at their facility and I would recommend him to anyone and if I were his manager, he deserves a raise!! :) Thank you. Cindy L. Colorado Springs, Colorado
Chris was super helpful and the whole process was very easy. Very good experience.
Chris and Leon are always so nice. Great place to store my work tools. Competitively priced units and a clean facility. No complaints from me!
Chris is awesome
I have been with this location since 2011. The service is always top-notch and Chris is always there to answer any questions and help out in any way that he can. Outstanding customer service from Chris can always be expected.
Staff were friendly and fully explained the rental process, and answered all my questions. The units themselves were decently clean and well maintained, with 24-hour access.
Chris is super awesome. He's always very friendly and has a great attitude :)
I was super happy with my check-in experience today. The unit was clean and easy to drive up to, and Chris was extremely hospitable and helpful in getting me all settled. Would definitely recommend!
Great place! Chris is very knowledgeable and friendly. We have enjoyed our time.
I think the prices are extremely high, but staff is very friendly.
Chris was wonderful during the paperwork process, answered all of my questions and made the entire thing painless 😊 Just wanted to add a note: as I'm waiting for my moving truck to get to the unit, Chris drives by in the golf cart, says hi and remembered my name. You don't get service like that just anywhere.
Chris was amazing and so helpful!
Chris was so much help and so kind!! Great property!
Clean property. secure places Chris is friendly and professional.
Chris was very pleasant and extremely helpful.
Chris was phenomenal help to me when I was moving during a family emergency. He was so helpful and professional that I'll go out of my way to give this place my business in the future.
Very simple process and great customer service!
Chris is awesome!!!
Chris is very nice!! Great place
Its security of the property and the staff has always been friendly
Real nice location with nice units and clean, Chris is professional, to the point , and friendly. The facility appears well run, organized, and maintained well. "Excellent choice for long or short storage need" as I have been in CS since 1994 and seen and used a few storage places this one is #1 on my list now, go check them out.
Been a great experience here with Public Storage. Chris is an absolute pleasure to work with. My family previously rented here and the service is what brought me back!! A+++
Thank you, Chris!!
Clean and managed well
Chris is super friendly. Easy sign up. Quick and efficient.
Good customer service, clean property
Chris was hilarious and very helpful
Chris was a great help went threw everything with me even insurance I'd say if every storage unit person was as nice and patience as Chris is looking for a storage unit wouldn't be hard..as of today I've been to 3 places and 1 for sure was very rude...thanks Chris..
Chris was absolutely wonderful!! By far some of the best customer service I've ever received. He answered all of my questions, and, after meeting him this morning; I know I picked the right place for my storage needs! Looking forward to seeing him out and about at the facility!
Very friendly staff. The prices are affordable
Robert did an amazing job assisting us in getting the correct size storage unit. He we professional, pleasant and so very patient with us AND it was July 4!!! Thank you for hiring such a professional team member!!
Best customer service ever! Chris is an asset to your organization.
Robert is the man, man. he I'll take care of you and them some! great prices and great company. makes the moving experience a lot more stressless
Robert is the best. Very helpful
Chris was very helpful. Excellent service. Friendly and personable.
Chris explained everythinh down to a t. Easiest thing done all week. Very friendly and professional. Highly recommend.
Robert's a great guy
Chris did a fabulous job making the process of picking out storage and how best to manage the rent, he was so pleasant I was most impressed. Chris, we salute you and say thank you!
To whom it may concern.. I would like to take a minute or two to talk about Chris Wheeler at your 3845 Van Teylingen Rental Units in Colorado Springs, Colorado. Chis went way out Past HIS call of Duty to Help me out, I Live 140 miles away from the Springs, Chris was JUST AWESOME, Very Professional and Courteous to the MAX, Plain said, HE Nailed it with Great Acknowledgment and Professionalism!!! He had a Unit Ready for My Daughter That is going to UCCS College there and I can Honestly Say He took the Whole Load off of my Shoulders!!! Thank You so Very Much Chris!! Would I rent from him again at this location?? ABSOLUTELY!!!! Once again, Thank You so Much Chris, and besides that, I made a New Friend!!!!!
Robert was a great help and got all of our paperwork taken care of very quickly. It's nice working with competent people. Bonus is the close location.
Friendly, helpful, clean.
Robert is very helpful, wants to make sure all his occupants are well taken care of. I'd highly suggest anyone using public storage at this location for that reason.
Chris was a great big help, his customer service was beyond exceptional and i would highly recommend anyone to do business with him....thank you so much Chris for all of your help
Property was clean and Chris was very helpful. Thank you. Would recommend public storage.
I came in on March 31st and was assisted by Robert, he was extremely helpful and very friendly and set me up with my storage unit. I came back the next day and Chris got me into my unit it's very clean and I love Public Storage
Chris had everything ready to go when I got to the office. I had a storage unit in fifteen minutes.
Clean place. Chris was awesome really friendly and helpful. Thanks chris
Robert did an outstanding job. Was very friendly and personable.
Robert was very helpful, and even helped clear the snow after the storm so we could get into our unit. Highly recommend.
Robert was great
Robert was great, very helpful and friendly after a long day of moving. We originally reserved the wrong unit size, and he was very accommodating to help us find a bigger size.
Great location, great team member. Chris is always friendly and ready and willing to assist you.
Great customer service- outstanding rates!
Chris the Property Manager is very kind, always happy and very polite. The place is always clean inside and out. I would recommend this property to anyone.
Clean space and Chris is super friendly and personable. You'll be in good hands
i would recommend this public storage. property is clean and chris is very helpful
Chris rocks, very courteous and helpful. Knowing that my personal belongings are safe and worry-free. Thanks for all you do!
I just moved my belongings into a unit at this location and the customer service was great...Front desk gentleman was very kind and deligent at assisting me with my move in
Chris was pleasant and the property is well maintained. I would recommend.
My brother in law is a tenant here. He referred me to this location. I was able to reserve a unit online and when I came in, I was help out by Chris. I just want to say that Chris is absolutely wonderful. He has a great personality and he was so courtious and knowledgeable. I happy to give this location 5 stars.
This Public Storage Facility is Exceptional! Chris, the property Manager is Awesome! He cares so much about helping the customer and goes out of his way to help you in any way he can. Excellent Customer Service! Thank You Chris!!
Chris was wonderful and very friendly and the unit he had for me was exactly what I needed!
I kno its a very very busy season but my first time experience with public stoarge during this season what not plesent at all... Went to 3 different locations all of them only had one employee... It was kinda poor experience but will use again
I rented with Chris last month. Awesome dude. I'll be back if I have the need.
My husband rented a unit with Chris. So friendly, professional and knowledgeable. Very well-kept property. I highly recommend this facility.
Chris was a great help and the facility is really clean and pleasant!
Chris has a very clean property. He was very helpful and helped me get my belongings protected. I would recommend this property.
Amazing!!! Very friendly and helpful. Asked questions to best suit my needs. Thank you Chris!!!
Chris is totally awesome!
Chris was helpful, the property was clean, I would recommend renting there
Amazing experience with Chris he was very helpful and was very quick at getting me settle with a storage unit.
Chris was very helpful getting me set up with my storage unit. I am very satisfied.
Chis was extremely helpful and friendly. Made everything super easy, couldn't have gone any smoother!
I came in to inquire about storage and Cindy was very helpful and knowledgeable.
Excellent well maintained facilities,friendly helpful staff.
Best people in town wouldn't store my stuff anywhere else. Would recommend to anybody.
Hidden fees of locks of $20 plus forced insurance of $11 for a 5 x 10. The attendant was very unprofessional not to mention the unit we viewed we walked by foot over ice, slush and snow due to the golf cart being broken down. VERY DISAPPOINTED & DISSATISFIED!
This Public Storage facility is so well managed. Chris W., the property's manager is efficient, friendly and so helpful. I recently had to change my account contact and he handled the process with such care and attention to detail. Tiffany M. the regional manager also returned my recent call with promptness and efficiency. All in all, I recommend this facility highly and have only had pleasant experiences being there.
They served me quickly and well
Chris has been exceptional to deal with. He is courteous, friendly and knowlegable about his product. We will use this facility again if the need arises.
I recently had to attain a storage unit unexpectedly due to an unfortunate life event, so naturally I was not in the most eager of mindsets. It isn't the largest property, but it is the most convenient so I thought I would give it a try. Upon entering I noticed how clean and organized it was, which was nice. The manager Chris immediately greeted me even though he was with another customer. He was efficient, but did not rush his elderly customer. He showed me the property and was very detailed with his information, I admittedly was hesitant about storing my things for security reasons, but he put me at ease. He went over the contract with me not avoiding the harder questions, and gave me fair rates. He was accommodating with offering locks (which I should have been prepared with), insurance (which had not crossed my mind), and packing materials (which if needed would have been attained). I walked away feeling positive about the interaction in a very negative personal situation which was extremely helpful. Public Storage took a dreaded task and made it a positive experience for me. I am not sure how long I will utilize their services, but if needed my business won't go anywhere else.
Chris is very helpful. Very knowledgeable. He gives amazing customer service.
Chris was absolutely amazing. Great customer service skills and very pleasant. Made me so happy I switched from uhaul to public storage
Best storage place to use!
I have worked with a wonderful associate named Chris. Each time i have come in, he has shown excellent customer service skills and is very knowledgeable. His attitude towards the customers and his working knowledge of the facilities makes my visits pleasurable. The combination of these things along with always having a smile, makes my choice of storage companies very easy.
Chris is awsome, friendly, and very helpful!!!!
Great. Chris was helpful.
Chris is awesome! helpful & courteous!
Chris was super helpful and friendly. Setup was quick and easy without feeling rushed. No problems so far.
I have had such a wonderful experience with Chris at this Public Storage (Van Teylingen). He has always been super helpful, extremely friendly, and very easy to work with. I have never once had a single issue with him or this particular Public Storage facility. The grounds are well kept and I feel very comfortable storing my belongings here. I would whole heartedly recommend calling Chris at the Van Teylingen Public Storage for all of your storage related needs. Peace & love :)
Ian is super nice. Really professional and has quick service. Overall, he rocks
Leon was an example of great manager. He was extremely helpful, considerate and showed outstanding customer service. Leon was extremely honest and informative and actually listened to me most managers try to rush you on buying a service you begin to feel extremely pressured I hate that. But Leon explained everything thing making everything very simple especially the contract he took me through it step by step and actually showed me a cheaper route you do not see management treat customers like this anymore. My experience with public storage was one awesome experience.
I had a contract job in Colorado Springs. I packed up my belongings and drove 1200 miles. My job fell through 2 days prior to starting. I was flabbergasted. I was piss--. I cried. I needed a storage unit as I could not sign a lease at this point. Along came PS and Chris. Despite the ensuing drama at hand, Chris was a breath of fresh air. The location was very clean, very welcoming, and I felt my belongings would be very secure. Chris is friendly, professional, organized, knowledgeable, and flexible. Everything I needed in a job...but, I will settle for these qualities in the guy who will be managing my storage unit. I highly recommend this location and I highly recommend Chris. The facility itself is secure, clean, and the aisles are wide enough to get big trucks through if you need to unload. Prices were fair and Chris did search around for better deals for my 10 x 10, but I opted to stay at his location (very clean restroom in the office!) Thanks Chris, for being there for me when I needed some help! If you ever find yourself in Durango, CO, look me up! I will buy you a beer and we can organize my walk-in closet.
Great customer service Chris Wheeler very helpful and friendly.
October 1, 2010 my life was turned upside down. My son was found shot,a homicide victim. I have been on autopilot since that day. I planned to leave the area, and moved out of my home placing my whole life in storage units. I came to Public Storage to consolidate the four units I had. This is where I met Chris, I had fallen behind on my bill. I didn't know what to do, I was overwhelmed! I called Chris he was so understanding and made me feel as though he really cared about my story. He urged me to call his boss Tiffany, which I did and she was able to work out a payment arrangement with me. Chris and Tiffany are awesome people! We need more people like these two in the world. I feel so blessed to have meet them.
My husband (Bruce Moss) and I have been with Public Storage for almost 2 yrs. Chris is a great guy, always friendly! He has worked with us in a very professional manor... :)
Had a great experience!! Chris is an absolute dream to work with!!
Great experiences. Always good service.
The property is clean. I have never met the property manager but has not has any issues.
My experience with Chris is one of the best experiences I've ever had. He has been the most helpful agent I've ever had to dealt with. It doesn't matter what day of the week or time of day, he is always a pleasure to speak to. He has a friendly face, smile, always treats me with respect, he's helpful and very knowledgeable. I would recommend this same facility to family and friends because of Chris.
Chris has been an amazing manager. I moved from Colorado to California and have had to keep my belongings in storage for the time being. Due to my financial situation, I am always late with my payment, but Chris understands and doesn't harass me with phone call after phone call, day in and day out to remind me to make my payment. He makes one reminder call to me about the 26th of each month and thanks me for using Public Storage. I am very happy and content and know my belongings are safe at his facility!
Chris is great, even called me the day my bill was due to remind me so I wouldn't incur any late charges. Recommended!
They do a great job. Very friendly staffl I highly recommend this public storage.
Always a great experience. Chris the property manager has knowledge, respectful and knows his business. I highly recomend this location because of his Great Attitude and knowledge.
Great. Chris was amazing and he is an awesome dude. I highly recommend renting here.
My mom and I shared a storage together and Chris helped us a lot. Our experience was great. He was very friendly. I would recommend this location to anyone.
just wanted to let you know what an awesome manager you have in Chris......he is always helpful and eager to fix any problems that arise.....when he is away or off he has trained his replacement (Ian) on how is likes things run and again they both make you feel appreciated.......again just wanted to let you know about the A+ group you have at the Van Teylingen location chance tanner e-16
Chris was very helpful and detailed. Thanks for your help
after a miscommunication between the guy who rented me the storage, I thought the storage manger wont fix anything,, but to be honest the storage manger ( Chris Wheeler ) fixed everything for me and made it right.. I would say he is the best manger you will ever deal with. he talks with smile and listen good to what you want to say. if I recommend this storage it will be because how nice and understandable the manger - Chris - is... thanks a lot Chris and I hope you all the best
I have rented from this location several times. Never had a problem with my unit being tampered with. So as far as security, I feel that my things are very secure. The price is right and the location is wonderful. Cant forget the customer service. Angie is great!!!!!!!!!
This Public Storage is a safe and secure place to store anything! The prices are very reasonable even without a discount. It is fairly centrally located but still tucked away enough so that you feel like you things aren't on display for all to see when you open your unit. It is easy to maneuver a very large truck and or trailer through the property and the side streets. The units and grounds are clean. The staff is punctual and always very pleasant even when you forget your unit number EVERY month! I also think it's nice that you can pay your bill online. This is not only the PERFECT place to store your personal belongings, but is a fantastic place for your business needs as well! I will definitely rent from this Public Storage again if I need to store something in the future!
In August 2013, I had to have a storage unit in a hurry and ended up using this location because Chris was the only person of the units that I called that answered my questions without a run around. He was extremely helpful when I signed up and always friendly every time I saw him after that (including once when I forgot my gate code). When I emptied my unit at the end of September 2013, Jared was the employee who helped me and he was as helpful and friendly as Chris. I was done in less than five minutes without any hassle. On top of the friendly staff, the unit was clean when I received it and I never had any worries about the safety of my belongings. If I ever have the need for a storage unit again, I'll return. Thanks guys.
The local location gives great customer service, both James (my original sign up) and Cheryl (my resent up grade). However, the customer service on the 800# is bad. I was treated rudely and was talked to like I was a child. My question was to match my existing rate for my new unit that I have on my old unit. The problem is they are the cheapest in town so a move to another location does not make sense. I am very displeased with the customer service.
Just wanted to let you know how much I enjoy dealing w/ Chris Wheeler at public storage. Chris is always quick to greet you and just as ready to solve your problem if you have one. Chris has always been a wealth of information and willing to find an answer if he doesn't know it. Again just wanted to say thanks Chris!!!!
In June of 2013, I was in the process of switching storages. I called Public Storage and was amazed by the awesome customer service Leon gave me! He made sure I rented the perfect storage for me and leaving that day, I knew my property was in good hands. He made me feel like family and for that reason, I will always rent with Public Storage! All though all of your employees were nice and very helpful, Leon stood out the most! He deserves a promotion!! Leon and Public storage are #1 in my book!! Thank you and have a blessed day! Sincerely, Jasmine Adams