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Public Storage Self-Storage Units at 3845 Van Teylingen Drive, Colorado Springs, CO
Address
3845 Van Teylingen Drive
Colorado Springs,
CO
80917
4.37 miles
away
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Convenient Locations
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Reviews ( 456)
This place is seriously the worst experience I’ve had. It took me MONTHS to get someone to call me back regarding an infestation I had involving black widows in my unit. They constantly raised the rent for the smallest unit. I FINALLY spoke to the property manager Steven once and after I introduced myself on the phone he interrupted me saying he knows me and spider situation. Where was the call back?? He was very short with me and didn’t take my concern seriously. They’re VENOMOUS spiders and all I ever get is “that’s nature” and at first they wouldn’t let me bug bomb the unit but then after fighting him on it he said “I guess you can but we’re not gonna do anything but I’ll have to ask my higher ups to find out and call back” and he hung up on me didn’t get a call back. Tried calling again, left a voicemail and no call back. Insurance doesn’t do anything but they cover “natural causes” so if the black widows are “just nature” why doesn’t it cover that?! Got my stuff out finally and handled the situation myself. Also some of my stuff was broken and torn so I’m assuming something was in there at some point which wouldn’t surprise me. Luckily I didn’t find anything when I looked through everything. I would find somewhere else for storage.
Storage Steve made getting a storage fast and was super helpful.. I was a little uneasy about having to get a storage but He was able to answer all my questions quickly and that made me feel alot better about everything.. KEEP UP THE GREAT CUSTOMER SERVICE... 🤩🤩😁😁🤩🤩
THIS 5 STAR REVIEW IS FOR STEVE THE ROCK STAR! Got me into a space the day I called! Got me registered quickly and painlessly! Introduced to Winslow the Squirrel! You're awesome Steve! Thanks fer everything!!!
Storage Steve is the BEST!!!. He is so helpful and understanding.
I couldn’t be happier with my experience at this storage facility, and a huge part of that is thanks to Steven! From day one, he has been incredibly friendly, hospitable, and professional. He goes above and beyond to ensure everything runs smoothly and that customers feel welcomed and valued. The facility itself is also very secure, which gives me great peace of mind knowing my belongings are safe. If you're looking for excellent customer service and a well-maintained, secure storage facility, I highly recommend this place—Steven truly makes all the difference! ⭐⭐⭐⭐⭐
Angie is always so helpful and kind to work w/ weather it be rent gate code or whatever I need she is there!!!!
Great customer service!
Process was easy and straight forward. Steve was pleasant to work with and answered all my questions/concerns.
Thanks
Steve has been a tremendous help. I have had headaches with storage units in the past but not with this location. He makes sure every need is met and communication is clear. I appreciate your help so much Steve. Thank you!
Very accommodative for my needs thank you Steve I really do appreciate it thanks a bunch
Steve is an AMAZING manager and he has always been very friendly and helpful!! We rented a storage unit from him for 4 years and we have always been happy to have him as the manager!! Couldn’t reccomend this location more!!!
Steve was a huge help today! Kind and friendly, very willing to help out a customer in need! Great prices and safe and secure!
I wanted people to know that Steve at Public Storage was very accommodating, very kind, very knowledgeable and made it a very easy process to rent my unit.
Great place , have used this location 3 times now and no problems at all. Thank you Steve for taking care of me.
Steve was very helpful when i needed to downsize to a more affordable unit. Thanks Steve!
Outstanding! Steve and his staff went beyond courteous and helpful. Reasonable rates with plenty of elbow room in the driveways. We’re moving up to the interquest location. The staff down here made it happen up there. Thank you again.
Hands down the finest storage facility in colorado! The grounds are well kept and the service is unmatched.
Property manger Steve is A pleasure to work with and will make you A satisfied customer .
Awesome MORE THAN AWESOME SERVICE !!!! Went over and beyond my expectations was quick and easy getting a unit also with a good attitude Steve was awesome Thank you so very much for the great service and all your help !!!!
Steve was great! Friendly, funny... He really knows his stuff. I would recommend.
I don't like public storage. They raise prices substantially after 6 months. Then they advertise great deals for the same size unit, but you can't qualify for the deals. The late fees are now atrocious. 87$ for a month late. I'm over it F them- I have given them the last dollar of mine. I will not stay with them anymore, and I wouldn't recommend this place no matter how enticing the move in deal is because it's never that cheap. They will hit you with extra fees and squeeze whatever they can off you, buying locks, and Find a locally owned, non franchise, non greedy company to give your money too. Companies like this don't deserve your money.
The district manager’s phone call to address my concerns was extremely pleasant and unexpected. She spoke to me like people are supposed to but don’t anymore for some reason. She was so nice and professional and I’m very happy with the customer service she provided.
The gentleman behind the desk named Steve is beyond a Godsend. I’ve been traveling a ton with new itinerary’s being scheduled moments before I’m supposed to leave and the amount of help I’ve needed keeping everything organized and on track requires so much energy. I have called many times and asked repetitive questions and misunderstood things more than once and the patience Steve has had with me every time was beyond his job requirements. He should be promoted or at least be commended for his professionalism, empathy and patience. An absolute asset to any company and a breath of fresh air in today’s customer service world. He’s gone above and beyond dealing with me on many occasions and always was polite and kind and easy going about it. This was my first storage unit I’ve ever rented. For some reason, leaving all my belongings while i travel was terrifying and daunting and I’ve never even considered a storage unit until I had no choice this trip. Now I will be using this exact facility every trip moving forward. Thank you so much Steve. Absolute rockstar.
Fast friendly service
Super Storage Steve Saves my Stuff! 🦸♂️ But seriously, Steve was awesome and helped me avoid losing my unit - no judgement and no bs! From me and my stuff - Thank You Public Storage Steve!
Clean and friendly, Steve was great, professional and very helpful.
The onsite employee is very helpful and friendly. Great customer service,great pricing,and a clean environment. Overall awesome experience.
Great experience
Freaking totally awesomest most groovy awesomest nicest place ever
Talk about good service good storage good customer service all around good place
Clean property, reasonable prices... I was just shopping around, Steve was very helpful and knew his stuff. When I'm ready for a storage unit, this will be the place. Thanks, Steve!
Steve was awesome with helping me move into my new storage unit. This will be our new storage unit from here on out!. Thanks steve again for helping me your deeply appreciated. 😇
Steve has been super communicative with my online reservation and e rental setup and was super helpful when I stopped by the office! He made sure everything I needed was taken care of! Would recommend!
Pick another company. This place is a MESS
Just ok place. I like the one of Dublin, it's real nice & the staff r great.
Steve is great!
Steve the one sight Manager of the Storage facility on Van Tylagen Rd Colorado springs is Profetioal and kind, He's very knowledgeable and gave a very respectful experience when I rented a storage unit from him thanks Steve 👍
Storage Steve was awsome and it is very clean their the prices are more than I expected after fees and everything but Steve was great helping me out and made my moving experience a pleasure. And that 2nd month free helps tremendously.
Steve the property manager for SO helpful to get my unit downsized as I was only utilizing 1/4 of the unit I had, he helped me price out options, explained the process of moving and made sure I had all my questions and concerns answered. He also is available via cell whenever you need something and he is always there! I appreciated my experience with him and Public Storage!
The property manager Steve is outstanding. The property is always keep in good condition. Problems taken care of before they are reported. His conversations are knowledgeable and friendly. Steve has made me feel comfortable about storing my things at this lotion for years. My only complaint is that when I wanted to down size storage units, there were none available. Businesses just are not ran with excellence like this anymore.
Steve is amazing. He was super accommodating, and helped me get a space at this location. Originally reserved with a different location who falsely advertised the storage unit, but Steve was able to honor my reservation at this location and walked around the property with me.
Went to get a storage locker with my friend for her car. Steve was amazing! He was kind, patient, and made sure we had everything that we needed. 1000% recommend!!
I really appreciate Steve, the property manager, at this public storage. He made moving in easy for an old man like me. Thank you, Steve
2/28/24 Steve helped me so much in obtaining my storage unit. He was very patient and professional in answering my many questions. Very nice people working here. I highly recommended this storage facility 🙂
4/24/2024 Kudos, high five and a great big thank you to Tiffini! So kind, professional and answered my questions and recent concerns promptly. Tiffani is awesome!!
**This is an additional note for Public Storage** You need signs at your entrance letting customers know why your door is locked. Customers will get angry and upset, as I did, when there is no explanation as to why I can't go in to speak to someone. Let people know your employee is out to lunch or showing a unit on the property ect. Due to your lack of signage you're causing problems that most certainly could be avoided!
Thank you public storage again for making my experience grow i am always happy to refer friends Friday was a well spent lunch with my girlfriend said she was helped and quickly found a unit perfect for her needs a small unit she could drive up to the man in the office Steve found exactly what she needed and even helped her find her gate code for access Thank you again 3845 Van Teylingen Drive
Customer service was excellent. The place was very clean and organized, and it was clear that the management hold high standards for their job.. Steve was extremely helpful and patient with me when explaining all I needed to know about my unit!! I will be referring all my family to him if they are ever in need of storage.
Property Manager, I believe his name was Steve. He was very up beat when we walked in. Very professional and extremely helpful with trying to decide How big of a storage unit we possibly needed and wanted. Very knowledgeable and understanding our issues with all the big furniture that we have. The grounds were just beautifully maintained and we definitely felt like our house hold good would be safe and secure there. No bums hanging out in storages just overall very satisfied and we will have no problem Recommending the storage units at the facilitie we viewed with Steve. HE WAS OVERALL JUST TRULY AWESOME AND COULD TELL HE TOOK PRIDE IN HIS JOB AND HIS PROPERTY HE MANAGED!!!
Steve is an amazing human being. He works hard, and he has devoted himself to being a property manager at Public Storage. He takes his time and he listens when someone may need it. Steve is not only an excellent property manager, he is a great friend too. If he is needed he is there, if it doesn’t interfere with his job! Steve takes pride in his work and he should because he is quite good at it!
Steve was great! Knew what he was doing and was very helpful. Answered all my questions so I could get the right amount of space for my needs. Will definitely recommend Public Storage to friends and family in the future.
Very clean always available to speak with.resonable rates
I've had quite a few storage units thru out town over the years and I gotta say that this Public Storage is by far my favorite. The manager, Steve, goes above and beyond what you'd normally get from a storage facility manager. He's super helpful, very understanding, patient and friendly. He's always out working on the property and making it look great too. And I never have to worry about anything happening to my unit because he keeps any unwanted or unauthorized guests away and pays attention to who comes in and out. Thanks for all you do Steve!
Steve is always pleasant and professional helpful and attentive.. thank you Steve!
Steve at the Van Teylingen Dr location was very understanding and was patient with me while i had my stuff stored there. I do recommend to anyone needing to store anything
I had an awesome interaction with Steve today! I wanted to get a bigger storage unit and he answered every question I had, he was totally knowledgeable about everything I needed or wanted to know! Super helpful!
The property is nicely kept up with!
I know items are safe with Public Storage and Steve the Property Manager runs it beautifully I'm very proud!
Steve was extremely helpful and friendly. It is always a good experience having him to help me.
I have had a great experience at this location. The property manager Steve and the rest of the team have always been more than helpful.
Steve was amazing, extremely helpful, very kind, and fun to work with. High recommendations by me!!
I’ve been treated really nice, Steve and Tiffany were very nice to me.
Steve is an awesome property manager! His customer service is excellent. if I need to rent a storage unit in the future, I would pick his property. Thank you Steve I appreciate you!
Great place to store anything. Steve is a saint and always working to make the place better.
The process of signing up for a storage unit was more enjoyable than it had any right to be. Steve was great.
Friendly
Chloe was awesome! Super friendly and very helpful!
Great service always. Thanks Steve
What a bunch of crooks. Not even 5 months after getting my unit, they raise the monthly fee by 40 dollars and refused to review it. The woman at the desk said multiple customers in the same situation and they didn't even have the balls to call but sent an email denying review.
Great service, friendly staff, after I had forgot to put my lock back on, Steeve made sure to put a temporary one on until the next time I was there. Helped me get rid of some garbage as well
Steve at Public Storage was pretty awesome. He was informative and friendly and eager to help in any way that he could. It's easy to see how people remain loyal customers at this public storage.
Steve was super helpful and super friendly made my visit there pleasant
Steve and other employees were very helpful showing me through walking me through the process
Steve and Marla are amazing. Their customer service is impeccable and their sense of humor is out of this world.
I've been a customer with Public Storage for more than 3 years. In that time I've had to call on the property manager more times than I care to admit. Steve is the most generous person I know. He is always happy to help and goes above and beyond to meet the needs of his customers. He has even weathered a downpour to help a mom save her daughter's ever growing book collection from getting ruined. For that alone, I am eternally grateful. Thank you for making my time at Public Storage a safe and worry free environment.
Steve was awesome. He answered all of our questions. Was very knowledgeable. Thanks Steve!
Steve was great
Expensive
I purchased multiple storage units via auction and Steve the on site employee was awesome. My truck had to get taken in to a mechanic in the middle of us trying to clear out multiple storage units and Steve was amazing and gave us a couple extra days to clear the units out. He has great customer service skills and the facility he runs seems to have a very friendly and chill environment. It's nice to have folks who are willing to work with people when everything wants to go wrong at the crappiest times. Keep up the good work Steve. Thanks again buddy
Yay
Helpful staff, clean location... Steve and Marla are the best in the business. Look no further, you cannot beat this place! Thanks for putting my mind at ease, Public Storage!
Steve was very helpful and he answered all my questions. Ice been to a few different places and not had a positive feeling about any of them, but steve was attentive ro my needs and i am very satisfied with my unit. Thank you to steve
Well it was amazing the scenery was beautiful, roads nice and smooth, and when I punch in my code, it says, welcome Chandra, made me feel so at home.
When you get a storage unit, it usually isn’t under the cheeriest of circumstances. Steve was a Godsend!! He made the entire process painless and simple. He seems to have a knack and understanding that I have yet to see in any other storage facility manager I’ve done business with. I’m grateful for the encounter with him and the timely manner in which he swiftly accommodated my needs. THANK YOU STEVE!
Great storage/ even better service thank you!
I’ve been at this location for many years and the management has always been awesome. Steve the current manager is pleasant, helpful and always willing to work with me. The location has always been kept clean and I never had any problems or concerns about the security of my items in storage. I would highly recommend Public Storage to any of my friends.
Everything I needed which is usually alot when it comes to storage facilities
Just when I had sadly accepted that customer service was dead in today’s world, my significant other and I had the opportunity to work with property manager Steve at the Van Teylingen Public Storage facility. Steve is knowledgeable, professional, and committed to meeting your needs and budget. He is enthusiastic and willing to work with your unique set of requirements. He recommended a perfect unit for my significant other and me. The facility is well-maintained and well-‘managed. It is clean and secure. Thanks, Steve, for working with us to find the ideal unit for our treasured belongings.
Steve was kind, professional, and made the process smooth and easy!!! Thank you so much!!!
This public storage is well taken care of with a Property Manager who cares for his property and cares for the customers. He has been so helpful with everything I have needed. Thank you.
This is a decent facility, clean and the manager is awesome! Down to earth, very friendly and helpful. Office is open only a few days a week, but its easy to connect online or with the public storage app.
Only reason I didn't give 5 stars is, when they say "prices are subject to change" that wasn't just some fine print to cover their butts. I switch storages and chose this one specifically because the rent went up on my old unit and I couldn't afford it. I wasn't there even six months before they raised the rent by over $50!! There was no explanation and only 30 days notice. Now im paying just about as much as the other place but at least they were 24 hour. And this wasn't a promotional price that expired either. That being said, I feel its somewhat dishonest marketing and business practice and I will be on the look for an alternative as soon as possible.
The front guy really helped me out when I was moving all my stuff out. 5 stars to this location for being the g
Clean place easy to find and great staff . Thank you all
One of the friendlier staffs I’ve encountered at public storage.
Moving is hard! And stressful! But even pregnant, Steve made this experience so much more enjoyable. I’m happy and believe that I can even feel at ease leaving my belongings at this location.
Steve was very helpful and easy to work with. Thanks Steve!
I would recommend this place for many reasons. Location is great its a clean and well managed place that I feel 100 % worry free when it comes to my belongings being safe. What makes this place more unique then the rest is the property manager he is dedicated, kind and cares about every person who walked threw his doors. He is by far the best property manager there is. Storage steve is what we call him hes the best
This location and it's Mgr Steve are the best. Friendly, helpful and to the point. I highly recommend this location.
Steve in the front office is amazing. He is always so kind and helpful whenever I have questions. The site is always nice and clean as well. Highly recommend using this Public Storage for your storage needs!
Very helpful, goes out of his way to be the best sight manager, neat and clean appearance, keeps sight clean.
I hate storage units, but Steve has made this a great experience. So helpful, and always smiling. Not to many people out there who are so nice all the time u see them.
Steve really explains everything and helps out alot. Glad I went here for my storage needs.
Management very helpful. Always has the answers to all questions. Great customer service
Come check us out, we have the best tenants in The Springs!
The manager here seemed to be genuine and truly cares about his customers. Experiences at other storage facilities have been less than stellar so my expectations were low however he managed to exceed that bar within moments.
Steve was very helpful answering my questions about storing my belongings. He found the right size space at an affordable price, and he was patient and kind. Plus, he made me laugh! 5 stars for Steve and Van Teylingen Public Storage.
I've been with public Storage over two years now, and at the Van Teylingen location for about 6 months.
Steve, The manager, is amazing! He is patient, kind and always goes above and beyond when help is needed.
The property at Steve's location always looks great and everything is always running smoothly!
Steve was the best. Very knowledgeable about the different options that would best suit my needs. He was also able to help me decide just how much packing material I would need without having any go to waste.
The manager Steve, has been absolutely amazing to work with. He has been professional and flexible!
The property manager has been an amazing help since day one!
I had such a great experience here. Steve was super funny & helped me find the perfect unit I needed fast and efficiently! Would definitely recommend anyone looking for a storage unit!