Public Storage Self-Storage Units at 5175 Pacific Hwy, San Diego, CA
5'x6'Online only price$ 93/moSmall 5'x6'
$ 93/mo $109Best Price Label
- Inside unit
- 1st Floor
5'x8'Online only price$ 98/moSmall 5'x8'
$ 98/mo $116Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 116/moSmall 5'x10'
$ 116/mo $136Best Price LabelHurry!
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 142/moMedium 7.5'x10'
$ 142/mo $167Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 151/moMedium 8'x10'
$ 151/mo $178Best Price Label
- Inside unit
- 1st Floor
10'x12'Online only price$ 210/moMedium 10'x12'
$ 210/mo $247Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 228/moMedium 10'x10'
$ 228/mo $268Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 236/moMedium 10'x10'
$ 236/mo $277Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 347/moLarge 10'x15'
$ 347/mo $408Best Price Label1 unit left!
- Outside unit
- Drive-up access
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Self-Storage Near San Diego
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Mission Bay Storage Units off I-5
Mission Bay Public Storage is open 7 days a week with a great selection of self storage options to tackle nearly any storage haul you might have.
Located on Pacific Highway directly across Interstate 5 from Mission Bay, we offer cheap storage units in all different sizes and types, including indoor storage units and outdoor storage units.
Spending countless days enjoying Fiesta Island, Sea World or heading over toward Belmont Park for a day soaking up the sun at Pacific Beach or Mission Beach? Let a 5x10 storage unit here hold all of the recreational essentials year round, from beach chairs, blankets and umbrellas to backpacks, walking shoes and boogie boards.
Moving from a house to an apartment near Mission Valley and not all of your furniture will fit in the new place? Instead of figuring out what to keep and what to toss, grab a 10x10 storage unit, which can easily hold a sofa, love seat, table, bookcase or even a king-size mattress and bedframe.
If you are getting ready to renovate a house near Point Loma or Sunset Cliffs and the whole place needs to be emptied out before construction can begin, we've got you covered with one of our large 10x30 storage units, offering enough storage space for everything in multiple bedrooms, the family room, dining room, patio and even the kitchen appliances.
Our property manager lives on site, giving you a sense of peace of mind when storing personal belongings with us.
Living life in San Diego typically means a life on the go. In a community that embraces an active lifestyle, at Public Storage in Mission Valley, we want to make sure you have all the space you need to keep moving. From small hauls to large loads, stop by and check out all of our affordable storage rentals any time of the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 517)
Sheila is great. I cane back and she is nice as ever.
Friendly, fast, customer service! This place is great for your storage needs and have very reasonable prices! They worked with me and answered all my questions! Gladly recommend them!
Absoloutely the worstsecurity possible from a storage facility. The facility is secure, and does not appear to be in a high traffic area. yet the crime ate, homeless population and more makes this a STAY AWAY facility. My trailer was broken into within 24 hours of being parked, and they offered ZERO assistance, compassion or responsibility. Security cameras are all off line...
Sheila gave great service and will super funny! Caught a good deal on Labor Day. The unit is secure with two codes!
Just moved back to California and needed a storage...came back to Public Storage again and got a Labor Day Discount even. Melanie was cheerful, fast and helpful. So good to be back in Cali.
They were great! Sheila really helped me out and she was an ease to work with and really helpful!
Sheila and Gisel are amazing and made me smile.
Every time I stop in. Sheila is always great.
Raised my unit $450 which I I initially paid $285 for. This place seems cheap but they will raise the price on you shortly after you sign up. It’s a slow scam.
Sheila was a sweet heart and made my day place was clean and would definitely come here for all my storage needs
Sheila was so great! Such a nice personality and answered all of our silly questions. It’s a family vibe here, and I’m happy to rent a storage unit at this location! You’re in great hands 🙌🏽
Alicia was very helpful and professional great customer service skills
Alicia, was awesome . She was profesdial , kind and courteous very patient . Very through . 5 stars of course
Sheila is so awesome. She is superb at doing her job and she knows what true customer service is. Sheila has helped me out on two occasions when I really needed it. I'm glad you have her on your staff. I'm sure I am not the only one that feels this way. Sheila is wonderful!!
I just experienced my second time renting from this location and it was seamless. The online rental, the arrival and load-in were completely without need for any assistance. I popped into the office to say thank you for making it so great and I believe it was Sheila who was so very gracious and kind. I could have chosen a closer location but the people and the process here make it worth a few extra miles. Highly recommend.
Great customer service Sheila helped me a lot. She was very knowledgeable!
Move in was awesome! All my questions were answered and Sheila was so nice 10/10 would recommend 😊
Melanie and Sheila are the best workers! They are great and very polite. Both of them are very helpful when I need to make a payment or get me my login info. Always answer accordingly and the facilities are great. Low prices, clean, and workers provide great service. Been here for over 6 months now and will continue to store my goods here! Thank you for the great services!
Shelia and Meliane were the best! Saved me so much! Place is always clean and they are very responsive. And of course you can’t beat the location. If I ever need storage again, Public Storage on Pacific Highway will be the first place I go! Thank you!!
I've used this Pacific Hwy Public Storage location twice over the past few years and have been very pleased. Sheila and Melanie always provide good service, on the phone and in person. The prices are fair for San Diego storage, and great for a centrally located storage facility. Access hours (currently 6am-9pm) are also a plus.
Melanie was wonderful!
Sheila was as helpful as anyone I have ever dealt with. She took absolutely total care of me. I would come back just for her customer service.
Sheila is the best manger . She has went above an beyond when dealing with my storage issues. In my business storage units are very important. Glad I picked this place to store . Thankful she is the manager very helpful an knowledgeable
Somebody give Miss Dalaja a raise. Never going to use another storage company again. PUBLIC STORAGE FOR LIFE
Very helpful and kind, will recommend to my friends
Melanie is amazing. She assisted us to rent the space. She is very polite and friendly. She is valuable
Melanie number one gave us the best attention and help and guide us try everything!! Thank you big time
Truly excellent experience. Nice facility and Melanie was especially helpful. 150%
I went In wanting a smaller unit and Shelia was so helpful and cheerful it not only brightened my day up but also made the transition feel very smooth and I felt looked after. A lot of times with these storage places you get some unwanted attitudes from the clerks but she has been awesome to work with also in the past too Thank you to Shelia and what you do for your clients It does make a difference
Melanie did a great job - fast & efficient
Melanie was so very helpful getting me into my storage in a last minute crunch. She was very courteous and polite and I recommend dealing with her for your storage needs.
This public storage has great managment & i couldnt be happier with there service. Ty
Melanie is a great help! Super great dealing with her at the public storage thanks for a great experience. Beware that the rates go up after 4 months.
Melanie one of the two personable charming young ladies who assisted me in my rental where fantastic very knowledgeable about the business of storage what a delightful experience I just wished I needed the boxes she tried to sell me I was already all packed
Awesome staff! Very pleasant and easy to work with, rates are affordable. Highly recommend!
The gate is excellent however the customer service is in a constant state of flux
A great place with friendly staff and get help with moving in and out.
Sheila is the best! So helpful!
Sheila was great got moved in super pleasant
This location is fantastic. It’s a little out of the way but in a good way. The manager Sheila is AMAZING and deserves a raise. She is nice, fair and will work with you, but if you go against the rules, she’s not a push over. I would rent from her and recommend this location because of her to anyone who asks.
Sheila is awesome and I love the convenience of this location. Excited to try the new app.
Sheila was great!
Sheila is awesome!! One of the main reasons I stay here at this location. She is very helpful, always knows the answers to my questions and has fast responses.
I accompanied my bf to rent a storage and sheila was amazing she helped us set up everything and was amazing and very easy to understand.
Warning - DO NOT RENT HERE The entire staff is miserable and awful. They are rude, condescending and unprofessional. The woman who lives on sight must hate her life in order to be that nasty. The younger girl who answers the phone has literally hung up on me rather than help me. How they’re still employed is beyond me. They also had no forgiveness or understanding throughout the pandemic and the unemployment crisis. During my time with them they raised my rent countless times and I finally left after they raised it to nearly $300 for a unit I initially paid $140 for. Even after I had moved out, the rudeness continued when Melanie left me a scathing voicemail stating my lock was still on my unit when in fact, I had moved out and removed my lock the day before. The incompetence runs deep.
Great facilities with helpful staff at a much more reasonable price than other local storage facilities. Extra points for Melanie’s help getting us settled in a pinch.
Melanie was such an amazing help! She made the entire process of moving in and moving out so smooth! Definitely highly recommended! & Ask for Melanie!
Malenie was a great help in making my move out flow smoothly! Thank you!
Ms.Melanie was very helpful and patient with my questions, and assisted my boyfriend to rent the storage unit! THANK YOU!
SHEILI WAS GREAT! SHE WALKED ME THROUGH STORAGE WAS FRIENDLY AND HELPED ME WITH WHAT WOULD HELP ME KEEP MY ITEMS SAFE! THANK YOU
Melanie was wonderfully awesome!
The staff was amazing!!! MELANIE was so helpful! Mikayla answered all the questions we had with patience! Great storage units better staff
Came to rent a storage unit and SHEILA was so helpful and was able to give me all the necessary information and help that I needed. 10/10 service I couldn’t be more appreciative!
Amazing service, the manager is super helpful and understanding. Highly recommend
Sheila is the best!!!
Melanie was super helpful in renting my space out. Everything is on the first floor which is super convenient.
Absolutely phenomenal customer service!!! Extremely knowledgeable and helpful patient and thorough!! This is the place to go if u want to be assured that your belongings are safe. The onsite manager is on top of the access gates and very aware of her property.... Kudos and great job Sheila.... Upper management she deserves a raise.
Sheila is great and friendly. She has helped saved my business while I needed it most by helping me with a couple of storage units.
Melaine was nice and easy to work with.
I went to rent a storage and Melanie helped me and she was awesone!!!
My unit got broken into and they were no help at all. Charged me for the month even though I had to get everything out….SDPD wouldn’t show up to take report…. They wouldn’t help. Terrible area too… UPDATE: The District Manager called and explained their situation and refunded my last month. I know it is not their fault. I think I need to take my complaint over to the SDPD. But, their hands are pretty much tied too. It is frustrating when criminals seem to rule. :(
I only checked into this place as I was looking for a unit so my rating is very flexible it was quite a bit higher on the price is why I didn't choose this place .However it had a great location and an automatic gate that can be accessed threw your phone that I thought was really neat.
Dulce was so sweet and helpfulp, and underswtanding.
Dulce and Melanie are wonderful great move in experience with new storage and love the app
Sheila is soooo wonderful!! Seriously, She is the reason I keep a 10x30 unit here. The whole staff is polite and nice. But Sheila is an Angel, she helped me get into my unit when I was in a crunch. Public Storage might want to give that woman a raise on the basis of her professionalism and he customer service .
Melanie was such a delight and very helpful. I would definitely recommend to anyone.
I had a great first experience here with Manager Dulce. She was very kind, patient, and efficient. She took the time to explain everything from start to finish. Much appreciated!
Staff was easy, fast, and efficient. I made a great choice with this storage facility.
Sheila was very helpful.
I don't normally leave reviews but Dulce was very accommodating I left my unit unlocked and she went above and beyond to ensure my property was safe 5 stars
Very clean place very well run. I think the staff is excellent. Everyone there has been very professional helpful and always with a smile. Awesome storage place the ladies are super great
Sheila was amazing, so helpful and kind. Great service
Melanie was extremely helpful she took care me of right away and it was really easy for me as first time customer!
Sheila was so helpful and so friendly! Got us all squared away in our new storage space.
Shella and Melanie are real nice ladies
I showed up to rent my unit at the last minute before closing. ALESHA was nice enough to get my unit rental processed quick and I even had a problem with my unit's door latch so she moved me to another one. 5 out of 5 stars customer service. Thanks!
Shelia in the office was very friendly and helpful! Cheapest but also most secure storage we could find close to Ocean Beach and we feel confident about leaving our items here. Rates jumped from $117 to $152 in one month which seems pretty extreme to me, but I'm sure other storage places are also raising their rates so I'm not going to ding them too much for it.
Melanie has been extremely helpful with check-in! Seamless process.
Melanie checked us in and was very friendly!
Melanie helped me so much
Very helpful and positive Sheila and Melanie fabulous ladies great place to store app is great beautiful drive up
Melanie was very helpful. She was outside cleaning but stopped so I could come in and pay my bill. She went above and beyond and made my day a good one. Thank you.
Great customer service by Melanie! Very helpful! Thank you
Sheila has a great personality always goes above and beyond to help! Will rent here again when I need it and will recommend it to my friends/family.
I came here today for a storage unit. 1/10/2022 at 11:20am shella or whoever it was working treated me so poorly. I showed up and she ignored me from the gate and then I finally managed to get inside , may I remind you I already paid online for my unit I just needed her to verify my ID and grant me my access code like it says online to. She didn't want to do her job . I'm 38 weeks pregnant and from woman to woman she didn't care, she was extremely mean to me and made fun of me for being pregnant and needing a storage space. She then told me I needed to have their specific lock yet online it says "don't need our lock? Don't worry we will cheerfully refund you for the lock upon arrival" so idk what that was about. She then covered her name tag and told me she owned public storage and was refusing to rent to me. I'm not kidding when I say from the moment I walked up she was angry and mean because she had to actually help someone. I NEVER complain or do this but she made me cry and made me very upset. I have now already paid and had my move in date set for today janurary 10th 2020 and now I'm unable to move into the storage unit and she wouldn't let me. This customer service has to be THE WORST IVE EVER EVER EVER HAD anywhere in my entire life. I mean anywhere. Even random places with no obligation to help me have given me better service. I am extremely upset and will be contacting my lawyer for harassment and discrimination. She did not want to help me and made it very clear my pregnancy and age had to do with it. I am very disappointed in this location and the service I received. She also gave me a number to call someone named DAVID. Well David if you exist and really are a district manager then this lady needs to be removed from your work team. Very very mean lady.
Wow the experience was great the lady shiela was riding round on a golf cart greeting customers with it's my lunch do you have an appointment. She was extremely pleasent about the appointment we had been texted she was waiting for our arrival . Sheila said she had so much authority over this facility that she chooses who can rent here or not ... She also pointed to my wife that it' she's 38 weeks pregnant she shouldn't need a storage and have it figured out claiming she was an expert on financial stability and pregnancy and defacing pregnant women was in the public storage agenda and intentions. She deserves multiple paid lunches as we noticed she must not have breaks cause the point of her being hungry was very alerting and abruptly brought up as she denied service and access to our paid unit because we didn't buy a lock from public storage yet . Sheila said that we have to have a special lock from the location she's at cause the other public storage locations locks are not approved shiela deserve to have a raise and be pardoned for all her offenses to paying customers
Great service. Melanie was awesome!!
Melanie and Sheila were very helpful with the rental process, it was very quick and easy. They explained everything to me and made sure I understood the terms and rental process.
Sheila was very nice and helpful, great customer service and a good storage unit !
I was unprepared, got a 10x10, moved into a 10x20 and finally needed the 10x30. Melanie helped me get situated through multiple locations. She made the moving experience easier. Thank you!
Melanie was nice and very helpful. Two thumbs up!
Melanie, is awesome. She is always a delight and helpful. She is reason we stay a Public Storage.
Melanie has been an outstanding help, very punctual and shows much initiative.
Sheila and Melanie are top notch and provided me with great service and got me exactly what I needed! I will continue to do business here for a long time
Melanie was very nice and very helpful.
Melanie did a wonderful job and had me in and out quickly and professionally.
Melanie and Sheila were so kind and helpful for the two years I was in here absolutely no problems !! Thank you!
First of all Melanie and Sheila are wonderful. I've had a unit here for the last year, and I LOVE IT HERE !!! I feel safe, they always have the place very maintained, and the staff is great. I just upgraded and got a bigger unit today.Great customer service and a great place to keep your belongings safe. Plus I love when I go to open gate I can use my phone.
Melanie was very helpful, got me set up directly
Melanie was very helpful. Highly recommend this storage facility
Melanie was very nice and helpful.
Melanie was very helpful and got me the best deal she could which was the best deal in town thank you Melanie
Melanie muy buen servicio y amable excelente
Melanie was super helpful and made the process very easy! Very easy to chat with.
Melanie was very helpful and saw her cleaning
Great assistance by Melanie. Very helpful and clean place.
Melanie did a wonderful job helping us get into a unit! Thanks so much Melanie!
Melanie was great help with my transaction everything was smooth and easy.
Melanie was extremely helpful! She is a super friendly and made sure I was in and out very quickly!
Thank you Public Storage. Melanie was really helpful and kind. She guided me through the process of leaving our store unit. She was very efficient. I enjoyed her help and presence.
This place is very Convenient, clean, priced well and easily accessible. I did have a bad experience with customer service at first but second time around Nicole and Chris were absolutely fantastic helping me with my needs. I am very grateful for them and I hope to deal with them in the future. I highly recommend this place.Thanks guys!
Melanie was super helpful!
Melanie was super helpful and informative! Seamless move in, great location.
I've interacted with Melanie several times and she's a delight. Much more hospitable than others I've dealt with at other locations in los angeles over the last 10 years of doing business with the company.
Melanie is the best! Thanks so much
I was taking a friend to pick up his belongings I think their situation there and their rules are extremely strict they did not give him any time to explain the situation or even believe him when he was telling the truth of what was really going on and the fact that they asked him to leave the day after he got in there's nobody on the premises to help you out there was nobody to help you get in and out of the gate other than that it was it was clean and done well lit what you have to drive through to get there is sad
Melanie was great help and I had no problems renting a storage unit here. Very welcoming and friendly. I highly recommend this public storage.
Great help from melanie. Fast easy and convenient. Thank you public storage
Melanie is very patient and informative and good customers service skills
Natasha has a great welcoming personality and is a true pro. Great location and clean
Good personal storage place the hours are not the greatest but nonetheless if you want your place secure it's a good place to go
I will never store my things or recommend this place to anyone as long as Sheila is in charge. She is the most disrespectful and rudest person I have ever encountered. She lies and makes up things as she goes. She is one miserable and nasty person. She acted like it was a huge inconvenience for her to accept my storage payment in person. She even asked a new customer in front of me to give her a 5 star rating on the web, which I thought was pretty desperate. If you want to be spied on and harassed all the time, then this is the place for you. Otherwise, DO NOT RENT FROM THEM!!!!
Arrived to a unit that I was supposed to be rented. I went to the unit and the door was broken, it had previously tried to be broken into, the panel of the door was falling off giving access to the unit and It was dirty and filled with bugs. I went to the front dusk to say I no longer wanted the unit. I was told I couldn’t receive a refund and they would move my unit. However, I did not want to move units because their was homeless people living out of spaces and the street in front of the units was filled with people living in their cars and using drugs. The front desk was rude and seemed insulted I didn’t want the unit , I politely explained I wasn’t comfortable after the experience. No solution was given to me except I wouldn’t receive my money back and being pressured to take another unit. I even asked if the other unit would be the same and I wasn’t comfortable with the conditions and was told “Yes, probably “ it would be the same. Terrible experience and terrible conditions to leave your belongings.
Ana was very professional and helpful when I came in to get my storage unit. The process was quick and everything was explained to me in great detail. Thanks Ana!
I had quite the week moving out of my house and April made that process so much easier by tremendously helping me and my roommates figure out a storage unit situation and guiding us through the whole process of renting a storage unit as well as demonstrating immense patience with my group. April set a prime example of what great customer service truly looks like.
Great place i rent here great poepls great place cant go wrong.
Older ladies are horrible with a lack of any customer service. Younger ladies are more acceptable with signs of some personality. They get the 1 star.
Melanie rocked and was super helpful!
Melanie is nice she cleaned my hall very intntive
Jake provided me with the most outstanding customer service! He was patient, thoughtful and very knowledgeable about what would best suit my storage needs. A place is just a place, it is the people who run the space that make all the difference. Because of Jake I felt very confident about my decision, especially with a the stress of moving. Jake made the entire process effortless, thank you!
Very kind and friendly. Very helpful.
This place is great! Karla and Gesselle were amazing and so friendly, definitely a great experience.
Great service! Angela helped me out quickly and courteously. Good experience overall
Angela was very professional and knowledgeable of the business. All of our questions were answered.
Angela is the best. She helped arrange a unit for our vehicle that was stuck in limbo... called her boss and made it happen for us. Couldn’t be more satisfied!!
The staff was great. Angela was always very friendly. Great them well, and they will do the same
Great option for your storage needs. The lady Angela at the front office seems to go the extra mile to make sure this process is easy. The facility is clean and well maintained too.
Angela was very kind and helpful! Would definitely recommend this place for storage!
Great customer service. Ms. Karla was a great help with getting my into my unit as quickly and efficiently as possible. Wonderful place to store your personal things.
Karla was excellent in helping me acquire my storage unit. I definitely recommend going to this one.
Very easy access from the highway. You will need to enter your code to open the gate to get in and out. The best part of all is, all units are street level, so if you have a lot of heavy items, you don't have to worry about carrying them up stairs or using a elevator. Have not interacted with the staff other than sending them an email to which they responded to quickly. The whole setup process, I was able to do online with was great. The only things that "bothered" me first, was the issue of you having to buy their lock for your unit. It is a weird cylinder lock, so unless you have rented from them before, you will have to buy it from them. Okay, I get that, but to charge $20 is a complete rip off. Second, the insurance, which again unless you can show proof of your own policy that will cover off site storage you also have to buy. $11 for $3000 of coverage, again a rip off.
Gesselle was an awesome help ! She made everything so easy and smooth! Friendly personality and they are following covid procedures so i felt Really safe . She answered all questions i had And got me in my storage in less than 20 mins.
I recently signed up and had excellent customer service. I lost my information card at one point and they were very helpful in sorting me out. Overall the location is accessible off the 5 freeway and the hours work well. I would recommend. Price is right too
Angela is awesome and needs a raise, timing is unmatched I had a storage unit before the sun made my car hit she was so fast love this place and recommend it to everyone in the SD area✌🏽
Angela in the front office was incredible! Highly recommend this site to anyone looking for a storage unit!
Angela is the best! She helped me out and answered all my questions. Solid customer service.
Easy and friendly! Angela and Sheila are great to work with.
Great service, easy and pandemic safe
Very helpful great customer service. Sheila was awesome.
Great rates and great help. Angela is very efficient!
Sheila has been very helpful & responsive over the past several years. Whether it was providing the unit access code (again☺️), replacing light bulbs or assisting with payments, she has always been kind and professional. Thank you!
Amazing experience with Sheila today! She helped me get everything I needed and made it very easy and quick.
My friend has several units there and said it's the only storage he will use. I guess that's why he has 2 for himself and 1 for his girlfriend.
I'd just like to say how much I appreciate the manager at this location, Sheila ! She is always so very kind, sweet, and professional. I highly reccomend this location and she plays a big role. Thank you Public Storage !
Would not recommend this location! For the bigger part of my rent with them I couldn't get a lamp bulb changed, that tells you about their costumer service. Plus they rarely answer their phone, so it's hard to get hold of someone. At my cancellation they've charged me another month fee, after talking to their district manager got his - go and f* yourself typo answer, decided to leave up to Google review to evaluate their service. They suck!
Easy check in, thanks for the help!
Great experience. Sheila was very easy to work with, and made great conversation. Made the move in process a breeze. Especially during a pandemic. O
Do not rent here. It is nearly impossible for me to spend more than 5 minutes at the unit I rented without being harassed by the property manager or one of the employees over something senseless. The manager is clearly on a power trip and good at oversharing. Expect the local transients to jump the fences and live in the hallways near your unit. You can see the damaged fences and barbed wire around the perimeter. Also, most of the reviews are coerced or outright fake.
Very friendly and helpful staff! Sheila Is awesome :)
Yuette has excellent customer service!!
Sheila provides very friendly and great customer service!
Sheila was such a great help! Just got back from deployment with a big worry. And she set me straight. Loved the customer service and hospitality. Very professional and well managed place 5 STARS!!! 😃😃
Since moving from Northern California, It was hard to find a place to store my belongings but Sheila was polite and made me feel comfortable storing at this location.
Communicated a reservation with both regional correspondent as well as local management. Went over all charges with the regional rep and upon arriving I was told that neither of the two locks, be it pad lock or discus lock which I brought would suffice. I had to purchase a cylinder lock on the spot for $20. Straight up predatory racketeering practices. Perhaps consider disclosing such info to your customers before they drive 15 miles to get on location with a full Uhaul. Abysmal experience.
Great service from Angela! Got everything we needed done with short notice.
Angela was very helpful and efficient!
I've rented here for years and everyone in the office is always polite and respectful. The manager, Sheila, has always been helpful with any questions I have with a smile on her face. Would recommend storing here to family and friends.
Excellent service...friendly and informative. Shelia helped find the most suitable unit and the whole process took under 10min. Thank you
Awesome and very helpful
Angela was very helpful in getting my unit all squared away. She was very professional and friendly!
Sheila is literally the rudest person I have *ever* met. She harasses individuals, accuses them of things they havent done, calls and berates them. It is truly unacceptable DO NOT RENT HERE IF YOU VALUE YOUR AUTONOMY AND BELONGINGS.
Great service. Angela was kind and professional.
Great service unit was clean and good for what I needed
First time customer, Sheila was informative and provided excellent customer service.
Easy experience, Angela was great! Very professional
Angela was very helpful and made this process easy. Great experience
Angela was a great help.
Roberto helped my friend and i get a storage and he was very informative and helpful. I will be sending anyone i know in need of a storage to this facility for sure
Sheila and Karla were very helpful. Thank you
Ana was super friendly and helped me get the exact storage space I needed. She went through everything very thoroughly to make sure I understood and was patient when payment wasn’t going through.
Angela was quick and helpful. Satisfied and out in time for lunch!
Angela and Cheryl are 👍 great! Very helpful...easy non-stressful experience.
Melanie was awesome! Space was clean, secure and convenient! Make public storage your go to place for all of your storage needs!
Sheila was super helpful and information. The best customer service at storage facility.
Sheila was great and helped us get checked in easily to our unit!
Sheila is great!. Excellent customer service. In and out with a breeze. Great location.
Angela made this process smooth and quick! Thanks
Quick and easy to get started!
Wouldn't use this place if it was free. Discrinatory practices and the people with the exception of one employee treat some better than others. Not the place for me because I've seen them in action
Sheila was awesome. She was ahead of the curve answering every question before it was even asked. A professional and a pleasure to work with
Just signed up today! Thank you, Angela!
Sheila provides great service! Thanks!
Great service from Alexis and Sheila!!!!
Ana always helps me when I come in every time. They’re probably the best public storage team I’ve dealt with. They always remind me when I’m late and aren’t pushy about it. Thank you for everything and keep it up.
Sheila was a tremendous help and I appreciate her service!
Sheila was very sweet. Helped with an easy move in. Will recommend to friends and family.
Sheila was very informative and made my sign up process quick and efficient. Happy to have found this location!
Great customer service, stayed open late to accommodate me. Thanks Sheila!!
Great service and friendly atmosphere! Sheila is amazing!
Alexis and Sheila were wonderful and helpful.
Angela was very nice. Explained all the details efficiently and even rescheduled my appointment with no fuss. Units seem nicely secured and it also seems well monitored. Thanks for the quick check in 😊
Sheila is awesome , including her whole team Direct and knows her business!
Sheila help me switch units. Fast and efficient, appreciate the great service at this location.
Shelia was awesome!
Staff are great especially Sheila she rocks always helpful
Did a great job with assisting today
Sheila and Angela were great. Helped get me moved in quickly and for a great rate.
Angela was extremely helpful and informative. Check in process was simple and fast. Couldn't ask for a better storage place
Very friendly, kind, and efficient
Angela was great. Quick in and out registration
Sheila was great and helped me find the perfect unit!
Terrific customer service!! Great location.
Very convenient place to store anything for long periods of time. Had a unit for 4 years and everything was perfect.
Coustomer service was great!! Sheila and Alexis was always helpful when’s I need something , highly recommend to rent a unit in this location.
Awesome place! Angela and Sheila were very friendly and took care of us. We were promptly taken care of and showed different size units until we found what we needed. Our questions were answered and we will definitely refer people here for their storage needs.
Great location and Angela was very helpful
Angela is the best!
Angela has been a great help to me on more then one occasion. Its clean, safe and always someone there if you have any questions if during business hours. Thanks! Kristen
Awesome rental with Angela!! Knowledgeable, courteous, & FAST!! THANKS!!
Angela made it painless thank you
Ana @ Public Storage is amazing!! Clean, safe, convenient and friendly.
Cheap and affordable drive up unit. Angela was very nice and extremely helpful. Great service and quick and efficient.
Angela was helpful and got us checked in quickly!
Super friendly staff and clean place, first time getting an unit here and was in and out in 20 minutes. Thank you, Angela!
I would love to share with you guys some nice words about Angela. She was really helpful, everything was easy to understand and she did it fast. I really appreciate her help and I hope that you gonna hare more people like that :)
the staff at this public storage "Amanda and Ana" were fantastic quick to help and efficient.
Be aware that they charge you $20.00 for a special lock for the storage unit. This was not disclosed when I made the reservation. If it wasn’t for Angela and her excellent customer service and patience with me I wound not have gone through with renting the unit.
Sheila is fantastic! Very helpful and patient. Best storage experience I have had so far (and that’s a lot). Would def recommend.
Angela was amazing! Very helpful and efficient! Best customer experience in town!
They always take care of me!!
While onsite I received professional service from Anna the facility was clean their service was brief and to the point. Anna was able to answer all my questions and concerns with no hassle. One of the best self storage centers in San Diego and I highly recommend this site.
Don't like the people that work there almost never . the only good thing they have going is first month free.
Anna was very helpful with the process of booking my storage unit. Great customer service! Very pleased.
Ana was great! She was very helpful and was awesome on time management!
Ana and the whole staff Here was incredibly helpful and friendly. Thanks ladies! ☺️
Sheila was so helpful getting everything set up!
Great customer service.
Sheila - Good customer service - very informative , made it is to get our storage - friendly
Amazing service. Thank you sheila for making our rental smooth & easy!!
Sheila was amazing!! She helped me find the perfect storage and she was so nice and helpful!!
Brandon was magnificent as he was very concerned that all my questions were answered to my satisfaction, and it was extremely comforting to know that the facility I was storing my possessions in was so well run. This personal touch just made all the difference. C
Brandon was awesome.
Brandon was the best!
Chris is great
Very quick and easy, helpful and convenient, Sheila was super helpful and friendly. I appreciate her help.
Sheila was great help today ! I appreciate the support on helping me find a storage . Thank you
Great experience friendly staff Sheila went above and beyond to help me out and picking the correct storage that I needed I will be referring them to other people
The staff Chris gave a good help to get unit started easy and friendly. Thanks.
Cris was very helpful and knew right what I needed. Thanks Cris. Keep up the good work.
April was AWESOME!!!
Awesome location near a Highway Patrol Station gives a sense of security. Natural light from hallway as well as artificial light in unit. You don't realize what you are missing out on until exposed to it.
Easy move in and the unit is clean and a good size. Cheaper then the competition, which is why I recently switched to Public.
Warning! Warning! Do not store your valuables at this place. Our unit was broken into recently , after we complained about our wall having a gap in it. They promise to fix it l, and not rent the unit out. They rented the unit and 5k of tools were taken through the loose panel, accessed by the new tenant. This place does not care about thefts, they dont care about their security. I have a lawyer involved now.
Sheila was so friendly and helpful, would recommend this location to anyone! Safe and secure at a great cost!
Sheila and Melina have the best customer service possible! There is multiple storage units around the area but the pacific highway location has the best employees and service! They hook it up
Melina was very helpful and nice. Recommend for college students who need to store their items over summer break!
Ms. Sheila was amazing. I didn’t have a time slot set up but she was able to quickly assist me with my reservation. Thank you for helping!
Should be 10 stars!!Sheila was the best. She made the renting process smooth and easy. If you need a storage unit give her a call. She’ll take great care of you!!!
Melina is awesome!! Such great service!! Would recommend this place to anyone!
Melina was great and very helpful, even in the rain. Thanks again 🙂
Good service, answered all my questions, thanks to shiela
Great service, convenient storage, reasonable rate!
April was very kind, speedy (and patient!) in helping me with the rental process. I had very little time and she was thorough in explaining the contract and helped me on my way! Thank you for being awesome!
First time using a storage unit and the whole process was so quick n easy. Brandon was kind n very helpful, helped me get set up with great rates. Highly recommend!
Maria was a great help in moving out of the complex. Very nice people
I saw the $1 promotion on their website and followed the easy prompts to get my quote. A day later I received a call from the public storage location at pacific highway to set up an appointment. I arrived at the public storage location and Shiela was a rock star! She was super kind and informative and walked me through the guidelines, property, and fees very promptly. This is my first time using a storage unit and it was so seamless and easy, 5/5 will recommend!
Melina was amazing and paid attention to detail. My best experience with storage ever!
Great customer service from Sheila! She was very friendly and able to troubleshoot common problems while giving me the tour of my storage unit. I am so glad that I chose Public Storage.
I had a pleasant experience during my check in process and was provided with pertinent information regarding my rental and the facilities.
Sheila was very polite and informative, she walked me through everything thoroughly. Glad she was patient that I walked in 10 min to close :) Thanks!
The staff (especially Melina) are all super helpful! Love the all first floor units that easy to move stuff into.
Rented storage here before and its the go to place for storage. Known Sheila for long time and she's cool. Also she's a great golf cart operator. Come here for clean storage facility.
Such a smooth and easy sign up process! Sheila helped me figure out which size unit was the best for my items and gave me tips on the best way to pack my things to be stored.
Great customer service and really cheap prices
Some of nicess people good customer sevise. Sheila & melia was amazing
Great help ! Sheila was helpful and great to work with. Go my unit quickly
Sheila was very helpful, accommodating, and pleasant to talk to you. Great employee!
Sheila helped me out with all my storage needs. She helped me make sure I got the right size to fit all my storage items and walked me through the set up process. She also gave my great tips on how to maximize ceiling height in my particular unit. Thank you for making this process quick and easy!
I have been using this storage facility for a long time now and I have never had any issues, till recently. I used to store my sail boat here, unfortunately they do not have any parking spaces available anymore. The roads are pretty beat up in the back and my light fixture stopped working recently(I tried multiple new light bulbs and nothing). I went to the main office to report that my light fixture needs to be repaired and they told me that they wont repair. The office told me that I cant repair it and to just get a battery light. For how much we all pay, it shouldnt be a problem for them to repair a simple light fixture.
Horrible, Consumer beware! They are deceiving the raise rates every six months, they lie about doing so, and then once you’re in there they raise the rates soon after, also about 20 minutes late leaving one night they already locked the gate the code did not work I was like on the property and there was no emergency number as they stay in their advertisements, there was no on-site manager like they say there is, there is no one to Reach I called everywhere and was stuck overnight and they never contacted me even though I emailed corporate and concerned about other people if someone did not get the proper medications and needed them they would’ve been fatalBlocking someone on the property overnight without checking the premises first, is negligent and unprofessional and unsafe. Do not use this place especially if you are disabled or elderly or anything like that they do not check the premises they lock up there’s no security and you will be stuck overnight as I was. Use any other place￼
Clean place. Great management
Shelia was the best! Worked with me to find the right space and was very friendly. I would recommend this business!
Good staff! Fast service! Feel that my belongings are safe!
Hard to get into. Cannot drive up to key pad. Dirt gets into units more than any units I have ever rented. I'm moving out because of this.
Sheila was very helpful. We love the convenience of the facility. It is very safe and secure. We highly recommend.
I had a problem with the security of my belongings, the lock was tampered with. My hinges were coming off the wall. They would not work with me who "THE RESIDENT PROPERTY MANAGER "!!!!!!!!!!! Was more worry about her bonus.,Then me. If i move into another unit at the same location i would loose me special 1 dollar move in and would need to pay full price, because of thier lack of maintenance. THE LACK OF THEM TREATING THIER CUSTOMERS LIKE CUSTOMERS AND NOT DOG DO DO. PLEASE BEWARE. NO ONE LIKES BEING TREATED LIKE DODO! Do you?
Had a great experience moving in! In and out in under 15 mins. I know my storage is safe in their hands.
A big thank you to Sheila .She took the time to answer all my questions and to walk me through their process .Overall the best experience I had. Other facilities where not as friendly and did not take their time to answer my questions or address any concerns .
Sheila is very helpful and super friendly, I am super happy I chose this facility to do business with. Great company! I definitely would recommend this to anyone!
Shiela and Brandon were awesome! True professionals!
Highly recommend Public Storage on Pacific Highway. It’s in a convenient location & simple to navigate. Brandon was incredibly friendly & efficient with the storage unit application process. I checked in, viewed my new unit, received all the necessary information/logistics, paid & checked out—all in just under 30 minutes! The best part was purchasing a new lock & noticing that the number on the keys coincidentally matched the unit number!
David, Brandon and Sheila could not be better ambassadors for the Public Storage Organization. They have gone above and beyond to meet my needs. Thank you again! Mark
Manager Sheila ROCKS! I’ve been at the Pacific Highway location for 9 years- and changed storage units there several times. She and her staff there have always been professional, friendly and gone the “extra mile” to accommodate my changing storage needs. I recommend this Public Storage to my friends.
AWESOME SERVICE DROM BRANDON AND SHEILA!!
Quick friendly service from Brandon- easiest part of my move so far
Brandon was very helpful and nice person explained every details about the storage thank you again.
Brandon was very informative and accommodating to my needs. Great CS representative to have, thanks Brandon!
Great experience. Nice and helpful staff. Brandon is cool and Sheila rocks, helped me book a 5x10. It was easy, moved all my stuff in the same afternoon.
The facility is great. Love the hours and the onsite manager Sheila is fantastic she has a great attitude . Plan on staying here for awhile.
TOP NOTCH Storage Facility. Beautifully managed and reasonably priced. David and Sheila are absolutely AWESOME! 5 stars ALL THE WAY
David was very quick and helpful in getting me set up. Older facility but super easy first floor access to your room.
I wish I could give no stars, the manager Sheila is just the rudest, laziest woman I have ever met. When I first came to rent a spot, David who is great, helped me out, from the moment I walked in she did not even say anything to me, but kept telling David how hungry she was, how she was waiting for her food she had ordered... This was all without regards for me as a customer, she kept interrupting the person who was actually doing work. She had been rude to me on the phone previous to that and today when the gate was not working instead of doing something, all she did was come out with attitude to yell at me. Horrible manager who should not be working there at all. There are a lot more details to the story, but the bottom line is to rent elsewhere until they have a different manager. David on the other hand is extremely pleasant and hard worker. He should be promoted and Sheila should be fired! I called corporate and I am still waiting to hear back from David Khadija, the senior district manager...
Friendly and knowledgeable staff.
Shelia and Dave are absolute money! They made my horrible life less horrible which is obviously awesome. They answered my questions and we're clear and conscise. I recommend Public Storage to everyone!!
Sheila and David were a great help in getting my storage sorted. This is a very nice facility that's open till 9!
Best classic storage place Brandon and David are the coolest guys in storage, they are helpful funny and down to earth. They explained the entire process and where easy and fun to talk to. This storage place was a really good find and I love that it’s one story, huge bonus.
Excellent customer service and fast and easy process with Sheila
Sheila was so much help....i really appreciate her attention to detail and the fact that she really cared. Great job 👍
Had a wonderful experience with the staff at this location. Jazmin helped me during my arrival and departure. Everything was as expected with no issues!
Had to keep stuff here for college and it was convenient and not too costly
I used this Public Storage to store my items for almost two years and never had a problem. The facility was always well taken care of. The staff have always been courteous. I would use them again in the future if needed.
Jazmin made the rental super easy and smooth thank youu!! Property is well maintained and taken care of easy to find.
After using this place I realize what a poor decision
Quick registration, got storage unit within 20 minutes. Thank you Sheila and Kyrie!
I have a unit and needed a second one for my mom to use for her things. Great customer service! The manager, Sheila, was kind and gave us the best deal available, same day! These units have high ceilings and concrete floors. Easy to move small furniture into.
Had my motorcycle stolen by renters who thought I would pay their rent.....the employees witnessed said because my motorcycle was parked right outside said and they had to push it right past the Office....a cop pulled over one day and said the Police stole it so do not bother to call the Police!!!!
So happy with the awesome service! Sheila has been exceptional and helped get my belongings in a safe secure storage space! Thank you!
This is my second time renting a unit from this facility. Shelia helped me both times and was super helpful getting me the perfect unit at a good price. Comfortable, safe environment - highly recommend this facility.
I need a 10 x 20 storage how much per month?
Eavier really help me out, Usually storage facilities have sub-par service but the people here go out there way to give cheerful service, patient and understanding is a rare thing these days much appreciated
I work long hours at work during their office hours and have not been able to use my code to access my unit for some reason. I nicely asked if I can have a discount for my next month and they quickly shot it down. Customer service gets a 1/5 stars. I also left a leather coat in my unit (my fault) and it was ruined upon arrival.
Very great and genuine service. Had the pleasure of being helped by Ana who was very kind and professional! I highly recomend this Public Storage location
Great customer service, Sheila was very helpful. Happy to store my stuff here for the summer
Great experience!!! Sheila was so helpful and made my move so much easier. I will definitely recommend friends and family!
Great location really nice people in the office. Both Xavier and Sheila acknowledged me when I walked into the office for an appointment and both were busy writing another persons contract. They showed me the facility and the unit I was scheduled to see with friendly enthusiasm. Once back to the office Xavier then efficiently and effectively communicated every item they could should and could have been communicated and answered questions I had about various things. When contracts are communicated in this manner the contract/application process is seamless and that is exactly my experience at this location. Oh yeh, they even up-sold me to a larger unit. Can't get better then that right???!!! HAPPY MIKE
Great! out of the way storage place
Sheila is amazing and helped us get the perfect unit. Super friendly and did a great job of making us and our stuff feel safe and sound. THANK YOU!!
Great service and experience with my storage locker over the first year.
Great staff.. Sheila was really helpful and upbeat when I had to set up my autopay, easy access storage facility and great prices compared to others I shopped for, especially for the area.
The best mini-storage experience I have had yet to date. Jasmin, at the front desk, provided some of the most helpful customer service I have received in any industry! Truly grateful. Would highly recommend to anyone. Smooth and easy move-in and move-out process and they worked with me when I was out of town.
I recently had the pleasure of renting a storage facility from PUBLIC STORAGE located at 5175 Pacific Highway. In my opinion, they are a top notch company. I use two main criteria to rate a service – PROFESSIONALISM and FRIENDLINESS. They were superior in both areas. When I walked into their office, it was clean, air conditioned, neat, and organized. The person I spoke to clearly explained the sizes, costs, and operational hours for the office and customer gate access. They also gave me information about their web site which provides information about services, availability of storage units, and the option to set up an online account to simplify account business. Very PROFESSIONAL operation – I was impressed. In addition to being professional, they were refreshingly FRIENDLY! Even if a company is professional, if they are unfriendly, it will ruin your experience. The staff readily answered my questions and explained the options available to me. Once I chose a unit, I was shown to the unit and given a demonstration of how the locks on my unit and the entrance gate operated – they even had me try it out myself. Overall, it was a very pleasant experience. I would gladly recommend PUBLIC STORAGE to my friends, family, or anyone else who asked. If I ever need a storage unit again, PUBLIC STORAGE will definitely get my business. Debra Treat 3-3-18
Gabe was awesome! Love this location everyone was incredibly helpful
I had a wonder person by the name of Jazmin help me open an account at this storage facility. It was quick and she also walked me to the unit first to make sure I was happy. Great service and great location alongside the highway to easily grab my camping equipment and head for the mountains. Thank you Jazmin.
Sheila gave great service.
The staff is aways very helpful. They keep everything clean and secure. The last time I was there, Sheila and Jazmin reminded me to update my emergency contact info.
I want to thank jazmin and sheila for amazing customer service. They amazing access hours 6 am to 9 pm . Love that they are always smiling when i walk in to the office. Thank you will be recommending .
The best possible location if you reside in or around the beaches, it is right off the freeway,and on your way to the freeway.all drive up conveniant access, and the hours of availability are great.our onsite manager and friend shiela employes a good staff of easy to talk to helpful folks, shiela always makes sureto stop and say hello and makes herself available for anything i might need. a safe,clean,secure,storage environment to say the least. Thank you.
Sheila, the manager, has always been extra kind and helpful. I really really like the fact that they are open EVERY day of the year and all the way up to 9:00pm.....I would highly recommend this location due to its convenient location, hours and friendly staff!!!!! :-)
Sheila was incredibly helpful and made everything so much easier! Great customer service!! I’d highly recommend.
Great Service ! Sheila had a great attitude and always smiling.
Jazzmin at the front desk has been amazing. She helped my company and I reserve as many spaces as we needed. She always made sure we were notified when spaces opened up, which made our lives much easier. Thank you Jazzmin!
Still the cheapest storage in San Diego if you want a storage space that you can drive up to, and is easily accessible. So many competitors now require you to unload in a parking lot and carry your stuff up an elevator, but this place still has the traditional set up where you park in front of your storage space. It is however, dusty and there are homeless people sleeping outside the gates. However, we have not had any incidents. The staff are helpful and professional, though don't necessarily go out of their way to serve you. You get the expected level of service for the price you pay. The lanes are wide enough to pull my trailer into, though other cars passing by are barely able squeeze past me. I've used other storage companies, and thus far this is my favorite.
The staff here is very courteous, took the time to show me units, and go over pricing. Would definitely recommend this place for storage. Very secure location. Sheila and Amanda were able to help me find what I needed.
Jasmine is A1 ... she took care of us and made everything easy. ASK FOR JASMINE AND TELL HER JAMES BOND SENT YOU!!
They are the Marie Antoinette of self storage, mmh kaaay? I had a reservation and was told they were waiting for me. On my way there they didnt answer my phone calls and when I got there they asked me to wait outside for 15 min because they were eating cake for one of the employees birthday. I didnt wait because I wasnt offered any cake. I called again and asked for the supervisors number and I got a number that is out of service........................................
Sheila, the manager, is so amazing. I have been with PS for over 2 years now and I've never had a bad experience. Sheila was the one who signed me up initially and her polite and considerate customer service skills are a top reason I've continued renting. Thanks for everything.
Sheila has always been friendly and helpful with my storage needs, I have had a storage unit at this location for more than 2 years, and the staff here is very friendly, professional, and always happy to help you with your storage needs.
Great very friendly staff. Safe location. Clean and easy units. Manager is very helpful.
Very helpful staff. Great service! High security! Sheila is delightful :)
Great customer service from Jazmine! Flawless and professional.
They charged me a whole months rent when i moved out of the unit on the second day into the billing cycle. So I paid $167 for two days in the unit. Other than that I didn't have very many problems with them.
Sheila helped me find the right size storage for my needs and was very helpful. The staff during my move in was very professional and courteous. Definitely recommend if you need storage.
My son rented for 13 months from this facility. They seemed to be nice at first . But as time went by the harassment began and continued. My son is disabled due to a spinal cord injury, he has difficulty walking and is often off balance. He used his facility to store items he would sell or trade. Using the facility weekly. Often he would have helpers to load or unload because of awkwardness or weight of the items. There was much speculation, comments and accusations by the staff in regards to his slowness, his appearance, his character and the character of his helpers. Clear discrimination. There was continual harassment about how much time he took at his unit, the frequency of his visits, and character debasement of his helpers. My son had friends he recommended to this facility who are still renting, who were witness to the harassment. I spoke to the manager Brian Berg about these issues and agreed to move. The move was executed on the date agreed upon. He has yet to return my last months rent that was paid in advance. Mr. Berg was curt. I am still waiting for the refund he owes me.
Shelia was SO great to work with! She is really sweet and helped me get the PERFECT unit! SUPER happy I found this place - THANK YOU!
Sheila was fantastic. Super Nice. Come on down.
My van was Totaled in March by A Stoned Stupid Driver. In the wake of it all, I had to find a temporary home for my possessions. I chose Public Storage on Pacific Hwy in San Diego due to low rates and location. It has been a pleasant experience working with the staff here: Amanda, Brian and Sheila. They truly went out of their way to help me, even when I lost my keys to storage locker. I would chose Public Storage again in a heart beat. They really do a good job. Sophia Schessler Sophia
great ladies take care to me, Kristin and raquel
I just want you to know that every time I've came into the Pacific hwy. location and Sheila was behind the counter she's been very Profesional. I give her and her staff 5 stars.
Very easy to get a unit and the access hours are great. I let the staff know a few months ago that the light in my unit has been out for about a month and it's still out. Light from the hall is enough for what I've needed to do and this minor issue is resolvedmy only complaint.
Sheila did a great job walking thru everything I needed and answered my questions with great information....
The customer service is very professional and the setup was very quick and easy, clean spaces and friendly staff. Thank you Saville.
Great service and very personable. Thanks Sheila!
I love this place because she lays the best manager property manager person so nice on time caring of my situation meets my needs with flying colors couldn't ask for more this is the place to be if you're in the beach area are dang even if you're just in the San Diego area I'm serious come see Sheila at your public storage opposite of Highway 5175 San Diego California 92110 office hours are Monday to Friday 9:30 to 6 Saturday 9:30 to 5 and Sunday 9:30 to 5 gate hours are always 6 a.m. to 9 p.m.
The manager is super nice, the facility is clean. would recomend to anyone.
I've had to rent a-many-a-storage unit in my day and and I must say that Ms. Sheila's property is well kept and her staff is extremely helpful. Definitely enjoy working with them. Cheers!
The spaces are smaller than advertised. I pay for a 10 x 10 and get a 10 x 9. No one there seems to care are even seems slightly concerned.
Sheila was very nice and helpful. She showed us several options and I would recommend public storage to friends.. And the location is easy to access.
A lot of thefts happen here very poor security
As we signed up to rent a storage unit, Sheila was completely informative, and gave us several options to ensure we got exactly what we needed for a safe, easy move in. Oh and always with a smile. Excellent customer service on a clean and secure property!!
I've been renting from there for quite some time, originally with a ten x twenty about two years ago eventually acquiring an additional five x nine. Although I've left late art times I know I haven't been a star renter, they have always been considerate of my situation. It's location is prime for ease of access, I highly recommend their business.
Shelia is amazing. Great customer service. Thanks for the helping hand.
Great service thank you
Awesome storage place! Me and my mom are always treated with great customer service every time we come here. Jake is always smiling and willing to help with any questions we have. This place rocks!!!
Very friendly staff despite my arrival near closing time. Easy set up on first visit and convenient access.
Sheila is great... she has been very helpful and goes over and beyond with her customer service. I have witnessed her several times after office hours assisting customers with gate access issues and also with handling irate customers who have given her a hard time when it has been minutes before gate closure time. And the other staff members have always been helpful and courteous too.
Sheila is totally awesome!!!!!!!
I have been renting here for several years now and the office people are great. Sheila and Jake are very nice and very helpful. Would recommend this storage facility to anyone.
Jake and Sheila absolutely ROCK !!! I have been renting two large units from them for a long time and don't see leaving for a long time because I feel the customer sfervice coul not be better anywhere else. The facilities are well-maintained and I would recommend this place highly.
Jake and sheila were a big help getting me into the right sized storage. This place seems very secure and was priced great. Thanks for making me feel good about my move Jake and sheila!!!
Good experience. Had to store my dads things while he was in hospital. They recommended a place to help me clear it out too when he never got better. Nice office staff.
Jake was super friendly and made everything super easy. I was having a bad day and was calm, super patient with me Took his time explaining all my opinions and gave me the most awesome deal. Thank you Jake.
Friendly and professional management definitely recommend!
Sheila is awesome. Great customer service skills.
Jake and Sheila are the best. Friendly, helpful, and great. I've used this location multiple times and have always had a great experience and zero problems. Thanks!
The staff here is really nice especially Sheila. She is always willing to help or just take the time to chat. Having storage is not the best situation but the crew here makes it more bearable.
The staff are super friendly, the residential property manager I strict but really nice and helpful. Thanks
Sheila was great and very helpful!
Horrible!! Highway robbery.
The employees here really make a difference. Theyre the best. Jake and Sheila are always courteous and helpful and always have a smile .
The location is great for me. The hours are also good but I liked Sheila and Jake's customer care in dealing with my situation!
Love public storage Storage because I have a business now and I've been renting from you guys for like 8 years on and off and whenever I have excess you guys don't give me a hard time if I'm coming in or out sometimes I sell my stuff and I work sometimes I show my stuff and sometimes I sell my stuff and I work at the swapmeet and it's really great for the business and I notice it's really good for a lot of my buddies when I was in the Navy they go on a deployment and omeback and never have to worry about anything and the customer service is really good here thank you and I'd like to also say Sheila and Jake are awesome.
Sheila is the best; always greets me with a warm smile and a laugh. Good Storage great people
Heather & Sheila were both very nice and incredibly helpful. Best storage experience yet.
Kayla and Heather were SUPER helpful. Guided me through the process and even gave my father and I friendly tips of fun things to do in the area like go to the fair! Wonderfully kind and positive people! Storage was easy and convenient, no problems with the facilities thus far.
I couldn't decide on a storage unit, but everyone that helped me out was awesome! I finally choose this location. Kayla, Sheila, and Latoya were so helpful and patient. Thank you!
Great, fast service!
One of the best locations in town: great manager, access hours, security cameras and even indoor lighting when dark outside. I definitely recommend ...
Heather Sheila and Kayla are all amazing at this location!! When I had to move very unexpectedly I had looked a few other storage places but these girls made the decision for me. With their expert advice and great personalities it was a given to choose this place over all the others. Moving in was a breeze and they showed me how I should pack my stuff inside the storage and what I should use to help me move too. Honestly best place hands down would recommend this place to anyone looking for storage.
This is my favorite location. I came to view the property and I was in no way disappointed! I didn't end up renting from this particular location but I love the staff here! Kayla and Heather are wonderful ladies with great customer service, I appreciated all of their help!
Staff, especially Kayla, was very friendly and willing to accommodate with my needs. The units were a little outdated and the location is a little off the beaten path, but very reasonable for the price. Overall, I would recommend this place to someone in the future.
Jacob M was super helpful in showing me how to access my storage unit, gave me info and a tour of the property, and showed me how to set up my account online and everything, even though he was just filling in at that property for the day! Thanks for making it easy to move in!
I have 0 complain about this storage facility that I used for over a year. Military friendly, wish there was a more starts to grade them with because they deserved it. I must say Heather and Sheila were great from day one to my very last day using this facility. I have no doubt in my mind that if I need a storage facility, I'll be going back to them. I recommended to anyone.
Great customer service. Great protection for the price
TO WHOM IT MAY CONCERN: We were so pleasantly surprised to receive such EXCEPTIONAL service at this Public Storage site from KAYLA. She is a superb employee of Public Storage. Prior to arriving at this Public Storage site, we had visited many other self-storage places in San Diego and received mediocre service, at best. So, when we arrived at this Public Storage site, we felt that we were dealing with true professionalism from KAYLA. She treated us with respect as she truly listened to our moving and storage issues. KAYLA is an absolute gem and an outstanding representative for Public Storage. She made our total experience so much easier and she put our minds at ease. Please forward this on to KAYLA, as we are so relieved that we met her and were able to have her help us through all of our storage issues. THANK YOU PUBLIC STORAGE, and especially THANK YOU - to KAYLA!! L. Paul
enjoyed my experience there the office staff Sheila was professional and helpfull
Very nice efficient personable and willing to help
Sheila helped make my experience nice and easy. This was my first time moving and dealing with any storage place and it was great. I will defiantly recommend this location to anyone. Sheila was so kind, energetic and helpful. I would come back just to see her.
I find Sheila to be very nice and helpful...she was fun and thoughtful, energetic, insightful and very knowledgeable about the property and it's rules and regulations. I look forward to working and dealing with her in any future endeavors concerning Public Storage. Please give this young lady a raise and a promotion, at least employee of the year honors. If I owned my own business I would hire her on the spot with a salary unrivaled by her working peers; never, ever let this young lady get away I believe she brings so much to the table with respect to her eagerness to help and achieve a certain amount of working success that she would excel to the point that Public Storage would rise to the level of her excellence. God Bless and sincerely speaking Paul Sisco.
Great location. Employees were always upbeat and helpful. I've used this location quite a bit with all different size units for the past few years, both business and personal stuff. Very easy access for any size vehicle.
I have good review she very helpful
Sheila helped me quickly and efficiently get my moving done. The place was clean and well kept ide suggest this property to anyone who needs a great storage facility with great help.
Customer service was great Heather and Sheila where very friendly and helpfull.
Jake, Sheila and Heather are great!!! Moving is stressful but they really made storing my stuff a breeze. Super friendly and they all went out of their way to make this an easy process. Would totally recommend this facility and amazing staff to anyone!!!
We find Sheila and Heather very knowledgeable and kind and very easy to get along with. They explained everything from the material, price ,size of the unit that we needed. Also explained about operation hours which were very convenient. They are awesome woman and we highly recommend them for higher responsibilities...They should have Manager in front of their name:) Your only option is 5 stars these ladies deserve a 10 stars :)
I have rented here before and am always completely satisfied. I got the dollar special, so the price was right and the facility is very secure and clean. The staff went above and beyond to expedite our move-in and are very friendly. Thanks again, Public Storage!!
Sheila and Heather were both very helpfull
Sheila, Heather and Stephanie are awesome!! I made a reservation on line at this Public Storage facility. Literally, within 3 minutes I received a call from them to confirm and discuss my reservation. I got a reminder call the day before, plus an email giving me the option to do an "Express" check-in, which saved me time the next day when I went to do the paperwork. And, an email the day of my reservation! When I got there, Heather showed me the unit and did all of the paperwork very quickly. The other two women, Shelia and Stephanie, were very helpful and cheerful - it was an incredibly pleasant experience! They are all pros, and I have absolutely no reservations in highly recommending this facility!
The staff was very helpful, especially Sheila. Had a very positive experience checking. Would recommend this unit to anyone.
The ladies sheila, Stephanie and heather have always been extremely helpful. Anytime I had a problem, Sheila was right there for me with a solution to my problem. It's the employees who make public storage the best in town.
Ivan was very helpful and friendly. Clearly explained everything. The facility is clean and conveniently located. It only took about 30 minutes to set everything up, including viewing the actual storage unit and completing paperwork.
Ive been here at this storage place for just about a year now, and I love it! Sheila and Heather are great, very helpful and are a pleasure to speak to about any situation. I would recommend this staff and facility to anyone. You guys are great! Thanks for always being so patient with me!
I reserved online on Friday night, Saturday morning I received a welcoming call to come in, I was helped by Heather, she was professional, knew what she was doing, and made the whole experience pleasant, efficient, and painless. I was in and out after storing a few boxes I brought with me in 20 minutes or so. Nice, well lit and secure for the money. I did my homework and checked a few places very near this one. This was best by far. Thanks again Heather. Ernie P.
Friendly & helpful Ivan & Heather
So far I am loving it here. I have been here before and It's very convenient!!! For me.... :) Ivan and Heather were very nice, polite and helpful. Its clean and organized here!!!
Sheila was very professional and made the sign up smooth and speedy. It's a clean facility with a great location.
Sheila was awesome and very helpful.
Sheila was very profesional and helpful.
Heather was great! Place was pretty good.
I appreciate all the kindness and help from Shelia and Heather at Public Storage. They have always gone over and above to make my time here a good experience. The property is clean and I feel comfortable knowing when I come alone, I am safe.
Sheila & Heather were the exact definition of what customer service should look like. These two women made my experience with PS a great one. They were Very pleasant, patient, and thorough with the explaining of information. Thank you ladys.
I am very impressed am still impressed with my service with heather and Sheila they are so very helpful and I won't ever change as long as they work here
I was running a little late and I would like to thank Sheila for being very professional and patience with me. You taking the time to be understanding made my experience a pleasant one. Thank you again and keep up the great work.
Most excellent service! The personnel were, as usual, the epitome of top-notch customer service and support that I have come to expect as the norm! Whether via telephone or in person, they are a pleasure to deal with. I extend special kudos to both Sheila and Charlotte, who both personally embody the very best in customer service and they're both very personable to boot!
Great experience! Jyshaun made move in and out seamless. Will definitely use again when in the area.
I actually enjoy going to the office each month to pay my bill. I know I can pay online but the office staff are friendly and very helpful. If I have a problem Sheila has a solution. She has helped me with suggestions as to unit size and packing issues. Thanks for being there.
Nice facility, very clean and well kept. Yesterday was my first day at Public Storage, as soon as I walked in I was welcomed by Jyshaun. Jyshaun showed me the unit and then finalized the paperwork. The entire process was very easy. To ensure I understood everything, Jyshaun had me test gate code to see the gate open/close, then made sure I remembered where the unit was located, had me test doorway's padlock code, and then install my new storage lock to make sure I would not have any issues when I would come back. I was impressed by their proactive approach to customers and their professionalism. Same goes for his two other colleagues who were in the office assisting other customers.
I have been with this location for 15 years and starting three years ago Public Storage started raising my monthly rate by $7.00 per month per year. So now I am charged an additional $21 per month. It used to be a $3 raise each year and I thought that was fair. I am looking for another place and I suggest you do too because once they get you they gouge you. And their help is always changing.
What a pain free experience. We called the morning of and had two storage units saved and ready for us, and we were all moved in before 4. The entire staff is a joy to work with and Sheila did an amazing job accommodating all of our many needs, big (10 by 20), accessible (both are drive ups and gate hours are long). Thanks Public Storage and Thanks Sheila.
Great initial impression, clean and well maintained. Great staff and easy sign up with auto payment available and billing by email. BUT: I parked my RV on a Thursday and on the following Monday (4 days later) they called me because I was supposed to let them know when I took my vehicle out. PROBLEM: is I didn't take my RV, it was stolen. CONCLUSION: RV storage is probably safer on the street.
Convenient location. Great prices. Very polite and helpful staff. Sheila & Karla were especially nice and very professional. Tim D.