Public Storage Self-Storage Units at 3235 Jacuzzi Street, Richmond, CA

Shasta was very professional and took care of me. Answered all my questions and got me in and out fast. Thanks I appreciate that.👍

Shasta was extremely helpful, thanks!

Service is 5 stars, yes, Shasta is amazing. The prices have gone up more than 100% since i moved in while escaping covid in march 2020. I rented 5x5 which is far away from car access, you have to walk through a locked door for about 20 yards. I rented it out for around $60 in march 2020 then in couple months it was $86, then $96, then it stayed at $108 for at least a year, now went up to $137. Too much for me. I rented that bc in march 2020 all storages were closed and Shasta was the only manager willing to meet me to rent. I didnt fill half of that space The storage itself is not fantastic, one side is to a hill and the bottom of the wall does not meet the floor, i.e. the dirt is showing as the wall is too short. If there are heavy rains, that will get muddy or flood. Luckily my stuff on the top at least looks ok, i will find out what happened to the bottom.... after sitting there for 2 yrs now....

Nice and clean

Shasta has great customer service

Very friendly and helpful thank you kevin

Nice facility ,tho new costumers need to check in(for rentals)at the other location just off gillman,as the desk staff dose not reside in office here.friendly staff,the manager,was very nice & helpfull.

Lucianna went above and beyond to help me rent a unit for my business. 10/10 would recommend public storage

Great service and very well organized!

Clean & secure facility. Friendly helpful staff :)

I just want to say thank you to Shasta, who is very professional and patient even at the very end of the day she smiled and helped me verify if my couch was going to fit in the storage I reserved...Again thank you for the help....

She did everything beyond to make it easier for me to avail of your services. She’s awesome.

The customer service at the office is friendly, excellent, helpful and patient!! I would really recommend this location than any other ones. Thanks for helping me out today!!

Kevin, Shasta and Luciana were all amazing to deal with while securing a short term storage rental. Great communication and very friendly all along the way. Will definitely be renting from Public Storage again based on my experience with this team!

This Public Storage Facility is in really great shape and control. The staff members, Shasta and JoJo are exceptionally courteous and professional. As a former Marine Corps Veteran I still pay attention to detail and mannerisms. I am impressed with these two Public Storage representatives. Thank you both for your support at this facility.

Could use some cleaning

Gate not working, can not access unit after office hours

Shasta was a big help when it came to me moving in and out. She is so nice and get the job done in the right about of time. All the information she gave me helped me out a lot!

FRIENDLY. KNOWLEDGEABLE. FAST, MOVE IN VERY FAST & USUALLY THAT'S NOT THE CASE. AS A MATTER FACT, USUALLY IMPOSSIBLE TO GET COMPLETED QUICKLY

I'm currently moving and went in to this Public Storage to buy boxes. Sean was the person who helped me, and he was fantastic! He was very friendly and helpful with getting me exactly what boxes I needed. Will be back!

This place is the best thanks to the customer service Shasta thanks for your service.

Shasta was a delight! I called with some questions about units for my needs and she was very pleasant and informative. Some of the best customer service I've had all COVID-19.

Shasta was very helpful and friendly. The units were very clean. When we are ready this is where we will rent from.

The young lady that helped with my payment was quick and sweet.

Nice people. Got a discount too

Shasta was so friendly and helpful. Ask for her.

I would like to know how much a 5 by 7 would cost

Shasta knowledgeable and Kevin provided excellent service - these guys here do their jobs 👍 I'll keep coming back. Great work 😁😎👍🙏 thank you

Shasta has great customer service. Thanks again

Kevin Is awesome

Kevin and Shasta give excellent customer service

too expensive

Storage facility was clean and in a great location. Staff was very helpful and would recommend it to anybody looking for a place to store stuff.

Great service, Sean was very nice

Very clean 👌.

Shasta has great customer service Thanks again for the unit.

Shasta at the front desk was very helpful very knowledgeable about the property and rules , she did everything she could to help me out .,. I would really recommend the place ... 5 stars !!!!

Shasta has great customer service here. Thanks again.

Ok place, nothing too outstanding. The staff was okay, not super friendly or professional, but not rude either. Bring your own lock - they charge some insane price for a lock if you buy from them. There will be a rent increase after 5-6 months since you sign up (mine was a 25% increase which was outrageous) and will increase annually from there. The rent increase is apparently common among all different storage facilities, but a 25% bump is just not acceptable - we moved out before the increase sets in. Oh, and one of the door locks to get into the smaller indoor units was somewhat jammed and next thing I know they just took out the lock and painted it over, the door is permanently unlocked now... This shows how bad their management is, and they are charging me extra $$$ to "cover the increasing management and utility cost"? What utility? The video surveillance only covers the front desk and gate and others always show "Video Loss"... UPDATES AFTER MOVING OUT: We love our new storage, it's cleaner, nicer, feels safer (I always bring a pepper spray with me at this Public Storage location), staff members are friendlier, getting in and out of the gate is easier, and it's WAY CHEAPER. We are able to lock in the price by paying ahead too, so won't need to worry about the rent increase for a little while. I wish I had taken pictures of the inside of this Public Storage and make a comparison with the new place. LOOK FOR A BETTER PLACE before you settle for this Public Storage. There are plenty around here.

The young man in the office was very informative.

I came today looking for boxes. Shasta has all boxes and moving supplies I need. Thanks again.

The place is kept clean, and the manager Shasta is extremely helpful! Thanks for making my storage experience easy, and stress free!

Shasta has great customer service and a really nice person always helped me out when I needed it. She always goes above and beyond my expectations by far the best customer service I’ve ever had at any storage hands down. Highly recommended!! The facility is always as clean as can be I literally never see trash anywhere. Why can’t more storages be this way.

Shasta is nice

Great customer service

Shata has good costumer service thank you

Shata has great costumer service nice peeaon

Shasta is great

Shasta always has great service thanks again

What can I say? Shanta is always helpful and provides excellent customer service!!

Shanta the property manager is great!!! Her customer service skills are the best and it is always a pleasure to work with.

Awesome! The manager in office is professional and very friendly!

My lock was messed up and Kevin assisted me with getting my old lock off and putting a new one on

Easy to get to price a bit much .

Kevin was very helpful. Great location

Best place to keep your storage.

When are they allowed to cut the lick on your storage unit

Functional clean typical storage...sometimes we just got to have it

Shasta has get customer service every time o come here

Very pleased with the facility. Luciana was very helpful and provided excellent service.

Shasta brightened my day and made me smile! I love my storage unit,it's very helpful. :-)

Shasta was great and very helpful!

Quick, convenient, and excellent customer service (courtesy of Shasta). Recommending this place to friends!

THANK YOU SHASTA for the lovely service :’)) we arrived a little past the check in window but she was still able to let us in, provided us with a cart to help with moving, and showed us around the slot we booked. Super great personality too, will recommend her!

Shasta was great she have great customer service

Perfect location next to freeway exit. Great staff I Personally I have to thank Alvin always so helpful.

I've had a storage unit here for almost a year and I love it! I have a lot of really big deliveries coming in and the team is alway very accommodating and helpful. Shasta, Kevin, and team are always super pleasant and friendly and go the extra mile to make my experience using my unit fantastic. Thank you!

the service and the professionalism of Shasta Kevin and Luciana was above and beyond very helpful very kind very professional I mean I recommend public storage in Richmond anybody who needs storage it's inexpensive easy access everything is just I'm just so thrilled

Great facility! And extra bonus!!....Amazing customer service! Thank you Shasta for helping me with EXACTLY what I was looking for! I came in scattered and with a ton of doubt but walked out at ease and thankful for the amazing help she provided me. phew! Keep up the great work! I'm sure there are a lot of people like me who probably feel equally as grateful for having you on the other side of the counter when we need you the most! :)

I just learned something "STORAGE" places are not what you think on the think they are... First of all, i looked on the internet for the prices and when i walked into the storage facility, the prices are about 25% higher as a WALK in... Also learned that storage units are like real estate commodities the less they have the HIGHER demand prices they are... When i walked into this storage facility, the manager Kevin was really nice and accommodating... He showed the unit available, but it was too small; he then walked back into the office and jumped on the computer to list all the places with larger storage places AVAILABLE.... i was shocked that Kevin took the time to help me find another space. When i did go to the other location on Pierce street, Luciana had the space all ready for me... This gal was so professional and took about a 1/2 hour to walk me to the space show me how this lock works; explained to me how to get in and out of the facility the times etc.... i get the NORDSTROM treatment by her.. The place was clean; facility was clean and the Staff were well trained... Thank you for all your help... Mahalo Laurie and Luke

What a great place!!! I arrived without an appointment and was greeted by Kevin. He was so helpful and showed me several units. He spoke very highly about Public Storage, about the neighboring facilities, which had temperature controlled units, how each location has on on-site manager that checks locks twice a day, and takes owner-ship of the condition of their location. For me now, it isn't a matter of whether I'll be booking a storage unit with Public Storage. Now its a FOR-SURE thing; I'm settling on Public Storage.

Shasta went beyond the call of duty to get my rates in order and help me get all unfair charges dropped from my account..great customer service

Shasta was quick, professional and extremely pleasant to work with in solving our move -in issue with our storage space. I have rented units here for several years and Shasta is always been extremely helpful.

Fast service

Shasta always has great customer service when I come here. When ever I come she always helping out a customer and yelling "You're the best" . I always leave with a smile.

Great experience! Fast service.

How much for a 10×10 space & do you have any special offers running at this time? Also what is the next size down & how much dose it cost?

Kenneth was helpful and giving me prices for a storage space. He’s kind and patient and gentle and smart!

I really recommended this storage facility. It's clean and easy to access. The property manager Shasta was a great help. She a great smile to light up the room. Go to her if you need a space. Best customer service ever.

Shasta is a great propery manager. She help me with everything i needed. She even helped me saved money as well. Thanks again Shasta. You are the bomb

This facility is conveniently located and easily accessible. Alvin, the office manager, made filling out the paperwork and getting started as easy as pie. I recommend this place and the office manager highly.

I am vacating this facility for reasons that have nothing to do with Management at the site. If I could take Shasta with me I would. She is incredible. The site is very convenient and has the best hours going. I give Shasta and the site 5 stars.

Love the hours. Staff is great. Kevin takes good care of us. Thanks Kev

Shasta is very friendly and helpful, convienient location and great rates!!!

Kevin is great. Knows his stuff, good spirit, helpful and good advise.

Kevin was great! He helped us made decision for best size for our needs. He also helped us get the best rate. He's old family values helped customers to be safe and alert. Thank you Kevin!

Awesome customer service! The only employee on duty ,Shasta, was very polite with her warm welcoming, her high energy. She was very understanding of our situation. As well as assisting me and my family, with any questions or concerns we had. I can tell she has a very high spirit as well as commitment to her job. A++ for Shasta.

Great experience as far as public storage goes thanks to Seaquins for her Excellent help

Kevin was very helpful in getting us access to our unit. He contacted his managers for assistance and was able to get our family squared away.

Shasta was most helpful with my problem (autopay was refused on my current card) and it did not take long to get it corrected in an efficient manner.

Shasta was very informative and her customer service skills are impeccable!!! Thank you for having her here!!!

Shasta has great customer service and was extremely helpful!!!

Great experience!! She went out of her way to make sure everything was going smoothly while I was moving all my stuff into my unit. I would highly recommend this facility to anyone looking for storage space!

Shasta is the best person

Shasta the best!!!

I first had said this place was very nice and the lady was good but the lady left and now they have this real jerk working there. Charged me for things he shouldn't have, actually yelled at me about it, just to have the manager come all the way down to the facility to fix it. They're are better choices for storage that are nicer and cleaner with nice people.

The Mgr.and her Asst. Mgr. were informative, helpful, and courteous with me. A well organized office and clean facility make it easy to recommend this site for personal property storage.

I'm not used to getting such good customer service! but Kevin was super thorough and really helpful, explained and showed me a whole range of my options, didn't pressure sell me anything, and walked me out to the units to help me choose.

Awesome spot with great customer service! My wife and I walked in for a last minute storage space, Shasta found the perfect storage space for us :-) Highly recommend!

Shasta gave great customer service and help me with getting boxes that I need it. Thanks again

Shasta has great customer service

Shamaya was great very helpful with excellent customer service

We got our unit about a week ago and Kevin did a great job accommodating us. Kevin showcased spectacular customer service!

Kevin was very helpful and had excellent customer service skills. His coworker came and helped because the computer was down. She was excellent as well

Definite 5-stars from me. I worked with Kevin and he was very professional and attentive. Great place to do business with!

Don't expect management that is going to work to create a good experience Had to be out by the 1st, my employee was hospitalized the day we needed to move out on the 30th. I personally went and got all of our stuff out in the middle of the night so the unit was clear by 9am on the 1st of the month, but was then informed that I was contractually obligated to pay for the whole month. Someone from the district managers called me back and told me she would look into it. Instead of getting a call back I received a bill from collections for twice the amount. When the district managers rep finally called me back she was defensive and showed no sympathy that my bill had gone to collections despite the fact she said to wait for a call back from her. So here I am, paying two months rent for a few hours of storage. Thanks Public Storage

Shasta / Kevin help me a lot and being so nice to me in check in and check out. they are so friendly and helpful.

Clean facility, manager Shasta went out of her way to make the process simple and efficient. She researched all options for my needs, found me the best fit and lowest monthly fee---Highly recommend this facility and its manager Shasta.

I walked into Public Storage the other day after the long day i had trying to get a storage room to put all of my college stuff in and the lady at the front desk was EXTREMELY helpful. She gave me Excellent customer service and was very dependable when i had to call back and ask questions . So far the best Public Storage thatbive been too.

I would like to say that KEVIN was so much help to me when I was my unit on Dec. 9, 2017. He managed to put the first smile of the day on my face.

Excellent place to have a storage customer service excellent

Great customer service! Kevin was courteous and helpful.

Always great service from Shasta. I had to change my move out date numerous times and she was always patient and accommodating. Will come here first should we need additional storage again in the future.

My cousin has a storage unit and the wine and Alameda and my older brother's girlfriend manage the one that they live at in El Cerrito

Kevin is fantastic! Great customer service and a very clean location!

Booked a last minute storage space here, and the service was excellent. Shasta, in particular, was very professional, helpful and efficient. Extra perk is the drive up unit - so easy to load and unload. Location is really great, just off I-80.

Shasta is the greatest!!!!!!!!

Shasta gives excellent customer service all year round love coming to her office to do business and she always get the job done and more. Best to beat.

She is doing good work there a great place to do business. I give her 5 star's.

Excellent service. There was a bit of misunderstanding with fees but Shasta was very friendly and helped me immensely!

The customer service is wonderful. Shasta had a smile on her face from the time I walked into the office. She was genuine and helpful and offered to get help from the district mgr for me when I had a problem getting into my unit, even though his next scheduled time there would not be for another several days. The manager was also extremely accommodating by rearranging his schedule for me. Good customer service is rare and it was a pleasure interacting with these people. The facility is clean and easily accessed.

Great, great customer service. Thank you Kevin for making the job of securing a storage space easy. And I appreciated the explanations about when to give notice to avoid non-refundable fees. Kevin was witty, generous, helpful, and patient!

Awesome staff and service! Thanks so much to Shasta for helping me secure a unit and making my move-in stress free! Definitely a model employee!

Person who helped was SUPER friendly and helpful. Would definitely recommend this place

This faculty is clean. Shasta and Kevin have great customer service and will help you as much they can. Come here for great customer service.

Ugh

Shasta needs a promotion asap. She has a great smile and customer service. Thanks again. I'm honing to recommend this public storage to all my friends and family.

this location has great customer service, the young woman named Shasta helped me out and had me in my new spot in less the 15 min, was very helpful and informative on all my questions.

they're close to the city, and it seams all organize and cleen.

Thanks Shasta for all your great help

A place to put your stuff

I was pleased with the customer service of Shasta. She was very welcoming. She took the time to explain everything and let me know what was available for me. I told her while looking for a storage unit I read all the reviews and everyone was saying how wonderful Shasta was and I must say they were right 👍👍👍👍👍 she definitely gets five stars.

Shasta is a really good woman l really happy the woman help me for rent in this pubic storage thank you so much to help

Shasta has best Customer Service. I told this young lady I got $65.00 to spend. And that exactly what I spent. Thanks Shasta

Shasta is so nice! I'm so happy with your attention thanks so much...

Unless you would be comfortable putting your stuff in an unlocked shed in a bad part of town, this facility is not for you. Just cut your losses right now and pile your stuff out on the curb instead. As others have noted, the staff is very nice. But the facility itself -- which must rake in well over half a million dollars a year -- has had multiple, serious break-ins and done nothing about it. At least three times that I know of, thieves have driven a vehicle up across the railroad tracks at the back of the facility, cut the fence, and then worked their way down a row, cutting locks with high-powered tools and stealing from multiple storage units. In the morning, Public Storage replaces the inadequate fence with another inadequate fence, the nice staff tries to push people's remaining possessions back into their units, someone offers you a free lock, and the cycle begins again. There are no security cameras. There are apparently no motion-activated lights. There is no perimeter alarm that sounds if the fence is breached. The individual units are not alarmed. There is no one staying in the unit where a live-in manager supposedly stays. There is no dog. And the back fence is a joke. When you rent your unit, by the way, someone will be happy to sell you a high-end lock for about fifty bucks -- and that lock will be cut like butter when the gang of thieves gets there. Management has been negligent in not even letting tenants know, by the way. You only find out when your unit gets broken into or when you run into someone else sifting through their stuff to see what's missing. Sometimes that's quite a community event, with several parked vehicles crowding the lanes. A mini-street fair of the worst kind. Lots of small-business owners use this place. They should beware. One local plumbing company told me they've been ripped off twice. I talked to a contractor who does small remodels whose equipment was all taken. After several break-ins about two weeks ago, I called the district manager to ask what measures they are taking to improve security. He left me a voicemail a few days later to say that someone at Public Storage is going to come by (this week, I think) to do a security assessment. Well, too late for some -- because last night the same thing happened. This time my unit was hit -- but, fortunately, I had gone to the trouble and expense several days ago of moving most of my stuff to Security Public Storage near Hilltop Mall. Security Public Storage is charging me about the same amount (10 percent more, actually, but for a bigger space). They have more than 30 cameras... when you key in at the security gate, the individual alarm on your particular unit is disarmed... the managers live right there... and they have software that shows at any given moment which units have their doors open, etc. Public Storage on Jacuzzi Street doesn't appear to even have a cheap camera you could buy online at Amazon that would capture a license plate number. There's no excuse for it.

Public storage has excellent service. Shasta needs a award for good customer service and that location is the cleanest I've seen in a long time. Thanks again and keep up the good work Shasta. That company is very lucky to have you.

Shasta is hard worker and have good customer service. If you need help .See Shasta

My wife and I had a great experience at this Public Storage facility. I had reserved a unit over the Internet and got a call from the front desk there. We worked out a time that was good for both of us and on time we met Shasta who was bright, cheery and very helpful. I had really wanted a 10X20 but only a 10X10 was available so that is what I reserved. However Shasta said a 10X20 had just become available. After showing to us she ran out in the pouring rain to not only sweep it out the unit but also lubricate the door. Shasta is a great reflection on Public Storage. She is the kind of person that makes you want to do business with this facility.

She's a 12 star representative makes you feel good coming and she leaves you feeling good going . Shasta Porter . Thank you for being you !!!

I went to get a storage unit. I need help with size. Shasta helped me find storage and she help me buy boxes as well. She needs an award for her great customer service and her wonderful smile. Thanks again Shasta

Victoria was super helpful and the up most efficient and courteous....definitely recommend public storage....

Great time - got hooked up with a great unit - Shasta the producer was extremely helpful - she deserves a promotion and /or pay raise, really went the extra mile with customer service.

Convenient friendly service and freeway accessible.

Curtis and Rick do a wonderful job taking care of rhe customers ,very happy with the service there,Mark

Great customer service. Clean facility

Great service

Great Place! Clean facility and excellent customer service.

Curtiss Tom simply put: ROCKS.

Curtis is awesome - helpful, supportive - and the place worked great for me.

I went to the Richmond location off central ave and was helped by a very polite knowledgeable young lady named Victoria She was so efficient and clear in her communication on top of being super helpful and resourceful. I wish all people working with the public could have the exact amount same amount of customer service. Truly a pleasure =]

great place. used it a few years back, and it was awesome

I give this location major props. The manager Curtis Tom is always professional, courteous and takes the time to explain the rental contract or provide advice on what your needs. To this day I continue to use this storage location. . I just wanted to give thanks and appreciate your service.

Great service at this location!! The manager (Curtis) is very helpful. The property is clean and well maintained. Glad I chose this property!

Great service from manager. Property is easy to get to, right off the freeway. I like that the unit is drive up, that was a total plus for me. Would recommend to anyone who needs storage.

Today I came in to compare rates in storage and found that this property may work best for me. Victoria and Curtis were very friendly.

This property is very clean. Also very convenient being that it is right off I-80. I would recommend this location to anyone in the area liking to rent :)

Great service in finding a unit with a light inside, and me how to attach my lock, and the gate. Very helpful

This location is perfect for my storage needs. Easy access, friendly staff, reasonable rates. Stop by the pro shop for packing essentials like tape and styrofoam peanuts.

I like that my space is drive up, it makes it easy for me to get in and out quickly. Manager Curtis is very knowledgeable of property and gave me useful tips for storing items. I would recommend to anyone looking for storage.

I bought merchandise from this property multiple times. Convenient location right off the freeway. Great service from manager.

I was helped by Victoria. She had many people to help and she was patient with everyone and fast. I've never been to a public storage that was so friendly and fast! It usually takes forever but everything went smoothly. The storage spaces are nice and I like that there are video cameras everywhere so our stuff can't get stolen! Seems like a great place! The staff is awesome!!!

Customer service was great. Victoria was really friendly, helpful and got me in and out fast. Storage place is clean and accessible right off of I-80. I would highly recommend this site to anyone!

This facility is always clean and the staff treats me fair. I would recommend this public storage to anyone in need.

Every time I come in to pay my bill for my dad, Curtiss is always courteous. I always have a pleasant experience. I would definitely rent here if and when I need storage space.

Public storage is great. Manager is very friendly. Amazing service and good location for my needs.

Thank you management for all your assistance during my move in. This is my first time using a storage, the manager Curtis was very helpful. He made sure the save it all my needs.

This is my first time using storage. Victoria was very helpful and knowledgable during my move in. This place is very clean. I would recommend to anyone who needs extra space.

Thanks management for helping me with all my storage needs. Push cart made it easy for me to move my stuff in. I like that my space is on the first floor for easy access.

Curtis was extremely helpful in assisting me with getting my unit lock because I lost my key. Not mention the new unit transfer and pro rated offer she included.

Curtis and Victoria are awesome! They take very good care of the property by keeping it clean and neat. The auctions are always very quick and professional. Also Angelina from Pierce street is very knowledgable and sweet. I would recommend both locations to everybody I know.

I was only there for a short while of four months and my experience was absolutely wonderful. I'm a transfered college student, so living on my own is very new, and from the moment i walked in i was immediately helped by Curtis who made my stay very easy giving me resources on moving trucks and supplies. Every time i went to check in on my things he greeted me with a smile and made me feel safe and comfortable while in the property. When it came down to my leaving the storage, i found i had leftover furniture that i no longer needed and he went over and beyond helping me from the moment i called in, and completely made my checking out experience too easy. I will definitely be a returning customer to Public Storage.

Ashley was very professional and she put me at ease in the way that she explained all the benefits of storing my household goods. I will recommend that she get an atta boy in her customer service skills. Thank you for being so personable.

I would recommend this facilities to anyone. The property is well clean. Shasta was very help with my move in. You don't see that many people give good customer service. Shasta gives the true meaning of customer sercice. Thanks for everything.

Helpful took care of fees for me would recommend others

I had a wonderful service with the two young ladies Jasmine and Sherri.

Great service

Have to say the best public storage I have ever been to in my life.....Bo and Tomica were absolutely on point in every way. Quick, painless, processing, and storage unit was way clean! Thanks again....

I would like to say that I have had a unit here at the Jacuzzi St. site for about 8 months. During may stay here I have never had any problems what so ever with my unit or access too my unit. The staff and management are more than accommodating to requests. I highly recommend this facility for any of your storage needs. "They are very professional".

I am very happy to have found this storage facility. I had used a different facility off and on for years, but it had gotten very pricey and I decided to check around. This facility is very clean and well managed with an excellent view toward customer service. Easy access, great security, it's basic reasonably priced storage that is super-convenient to get to right off the freeway.

Great storage place and very clean, but they didn't have the the size I needed. The lady Scharneyse was so helpful locating another Public Storage for me. I appreciate her going above and beyond to help me. She kept a smile on her face the whole time.

This facility is very clean, managers are great. Curtiss and Scharneyse are great. They seem like they enjoy their job. They know their work and are helpful. I recommend this storage.

pleasantly surprised with the service that I received at this public storage unit the lady shaunice that works there very sweet very helpful and I'm glad I chose this location.

Scharneyse was so helpful with answer ing my questions...super friendly!

This was the third and best storage provider I have used. The manager Curtiss was very responsible and straightforward. When my storage access information was stolen, Curtiss promptly put a hold on access to my unit, and his staff helped change the codes and replace the lock. He later called to tell us that the unit could be locked even better (part of a new Public Storage inspection procedure), which was good to know (though not vital to the unit's security). The closing process was straightforward, with no issues. Curtiss's office let us recycle cardboard that we no longer needed, which was appreciated. I highly recommend this storage facility.

I have been storing stuff on and off at this facility for years - I can not recommend it highly enough - the staff is competent and super friendly - Curtis, the manager, is the best. Very professional. You get the feeling he really cares about his facility and your experience. The place itself is safe, very clean and convenient. As a designer I have referred many clients to the Jacuzzi St storage over the years and they have all had good experiences. Again - 5 stars. :)

I only came in to inquire about a space and Scharneyse was excellent with answering all my questions. I will definitely rent when I am ready.

1 dollar special is awesome,Great units and scharneyse perfect customer service makes it well worth using this facility again

I have been with this storage for quite a few years, and I have left and came back to the same storage because there is no better storage, it's always neat, clean immaculately taken care of, and all of the tenants are respectful of each other while conducting they're business. The price for rental is pretty reasonable, and the management is right on point! This a model storage space, how all storages should be. This is not an advertisement I am a real tenant and the only way to see for yourself is to come see for yourself!

I have had a very positive experience with this facility. In particular Curtiss has been most helpfull to me on several occasions. He has been responsive via phone as well as in person and provided every assistance! I would use this facility again and would recommend it to anybody oin the area!

Great service, I'll go there next time I need a storage facility.