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Address

3235 Jacuzzi Street
Richmond, CA 94804

Phone

510-926-6136

510-926-6136

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

For In Person Service:

Rental Office & Hours

3230 Pierce Street
Richmond, CA 94804-5911

Mon-Sun Self Service - online & on-site eRental

Phone

510-926-6136

510-926-6136

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

For In Person Service:

Rental Office & Hours

3230 Pierce Street
Richmond, CA 94804-5911

Mon-Sun Self Service - online & on-site eRental

Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 59/mo $79
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 118/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 118/mo $158
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    10'x10'
    Online only price
    $ 238/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 238/mo $317
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    6'x20'
    Online only price
    $ 255/mo
    Online only price
    $1 first month rent
    Medium 6'x20'
    • Outside unit
    • Drive-up access
    $ 255/mo $340
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 340/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 340/mo $453
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 377/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 377/mo $502
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 509/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 509/mo $679
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Richmond Storage Units Near I-80

For self storage on the south side of Richmond, Public Storage on Jacuzzi Street provides a convenient option.
Sitting right between Interstate 80 and Interstate 580 on the south side of Central Avenue, this property offers indoor storage units and outdoor storage units, as well as vehicle storage options.
Catching the train from the El Cerrito BART station on a daily basis and need somewhere close by to keep a few work-related items? A 5x5 storage unit rental at this location is the perfect storage solution.
Businesses around El Cerrito Plaza running out of room to properly serve their customers can grab a 10x10 storage unit to help declutter a crowded workspace, while a family near Albany Hill Park can use a 10x30 storage unit to pack up everything from the couch to the refrigerator to the patio furniture set when it's time for a big move.
Thanks to a property manager who lives on the premises, as well as a storage area featuring key-code access, customers can breathe a bit easier when storing personal belongings here.
Public Storage takes great pride in offering customers throughout Richmond and western Contra Costa County affordable storage units to help with any size storage load.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 215)

September 27, 2023
Google Public Storage Tenzin Norbu
Moved out 5 days prior to end of the month and they somehow still trying to ask for money and sold my information to a collection agency. Stay away. Prices are extremely high and 90% of the time staffs are absent when you need help.
May 4, 2023
Google Public Storage Tee Ali
Shasta was very professional and took care of me. Answered all my questions and got me in and out fast. Thanks I appreciate that.👍
December 20, 2022
Google Public Storage Bloom Bros
Shasta was extremely helpful, thanks!
June 14, 2022
Google Public Storage Milica B
Service is 5 stars, yes, Shasta is amazing. The prices have gone up more than 100% since i moved in while escaping covid in march 2020. I rented 5x5 which is far away from car access, you have to walk through a locked door for about 20 yards. I rented it out for around $60 in march 2020 then in couple months it was $86, then $96, then it stayed at $108 for at least a year, now went up to $137. Too much for me. I rented that bc in march 2020 all storages were closed and Shasta was the only manager willing to meet me to rent. I didnt fill half of that space The storage itself is not fantastic, one side is to a hill and the bottom of the wall does not meet the floor, i.e. the dirt is showing as the wall is too short. If there are heavy rains, that will get muddy or flood. Luckily my stuff on the top at least looks ok, i will find out what happened to the bottom.... after sitting there for 2 yrs now....
April 27, 2022
Google Public Storage Stephen Ogans
Nice and clean
March 15, 2022
Google Public Storage Ken Robinson
Shasta has great customer service
March 7, 2022
Google Public Storage Danny Linares
Very friendly and helpful thank you kevin
February 11, 2022
Google Public Storage Drew Holweger
Nice facility ,tho new costumers need to check in(for rentals)at the other location just off gillman,as the desk staff dose not reside in office here.friendly staff,the manager,was very nice & helpfull.
September 3, 2021
Google Public Storage Sigma Macinturf
July 21, 2021
Google Public Storage Michael Turbes
Lucianna went above and beyond to help me rent a unit for my business. 10/10 would recommend public storage
March 2, 2021
Google Public Storage Netta Abramson
Great service and very well organized!
February 9, 2021
Google Public Storage Jason Kleimola
Clean & secure facility. Friendly helpful staff :)
February 9, 2021
Google Public Storage Tahkoda Sims
I just want to say thank you to Shasta, who is very professional and patient even at the very end of the day she smiled and helped me verify if my couch was going to fit in the storage I reserved...Again thank you for the help....
February 9, 2021
Google Public Storage sid Ahmed Hemaz
February 9, 2021
Google Public Storage Jose Borlaza
She did everything beyond to make it easier for me to avail of your services. She’s awesome.
December 31, 2020
Google Public Storage Eliza Poon
The customer service at the office is friendly, excellent, helpful and patient!! I would really recommend this location than any other ones. Thanks for helping me out today!!
November 12, 2020
Google Public Storage Claudia Bovero Wilkinson
Kevin, Shasta and Luciana were all amazing to deal with while securing a short term storage rental. Great communication and very friendly all along the way. Will definitely be renting from Public Storage again based on my experience with this team!
November 9, 2020
Google Public Storage Ronald Chavez
This Public Storage Facility is in really great shape and control. The staff members, Shasta and JoJo are exceptionally courteous and professional. As a former Marine Corps Veteran I still pay attention to detail and mannerisms. I am impressed with these two Public Storage representatives. Thank you both for your support at this facility.
October 27, 2020
Google Public Storage Donella Pierte
October 27, 2020
Google Public Storage Randy Werger
October 15, 2020
Google Public Storage clifford lobberegt
Could use some cleaning
October 1, 2020
Google Public Storage Lei W
Gate not working, can not access unit after office hours
September 11, 2020
Google Public Storage Cory W
August 15, 2020
Google Public Storage Melvin Scott
Shasta was a big help when it came to me moving in and out. She is so nice and get the job done in the right about of time. All the information she gave me helped me out a lot!
August 12, 2020
Google Public Storage Honey Simpson
FRIENDLY. KNOWLEDGEABLE. FAST, MOVE IN VERY FAST & USUALLY THAT'S NOT THE CASE. AS A MATTER FACT, USUALLY IMPOSSIBLE TO GET COMPLETED QUICKLY
August 8, 2020
Google Public Storage Holly Cottrell
I'm currently moving and went in to this Public Storage to buy boxes. Sean was the person who helped me, and he was fantastic! He was very friendly and helpful with getting me exactly what boxes I needed. Will be back!
August 6, 2020
Google Public Storage Quiana Velazquez
This place is the best thanks to the customer service Shasta thanks for your service.
August 6, 2020
Google Public Storage kysh510
Shasta was a delight! I called with some questions about units for my needs and she was very pleasant and informative. Some of the best customer service I've had all COVID-19.
August 6, 2020
Google Public Storage Tandeka Vann
Shasta was very helpful and friendly. The units were very clean. When we are ready this is where we will rent from.
August 5, 2020
Google Public Storage LICIA A
The young lady that helped with my payment was quick and sweet.
July 6, 2020
Google Public Storage Bill Ataras
Nice people. Got a discount too
June 16, 2020
Google Public Storage Brett Kramer
May 5, 2020
Google Public Storage cgordonkennedy
Shasta was so friendly and helpful. Ask for her.
April 3, 2020
Google Public Storage Tara Jones
I would like to know how much a 5 by 7 would cost
March 9, 2020
Google Public Storage Jo S
Shasta knowledgeable and Kevin provided excellent service - these guys here do their jobs 👍 I'll keep coming back. Great work 😁😎👍🙏 thank you
March 1, 2020
Google Public Storage Nepal Craft Traders Inc
Shasta has great customer service. Thanks again
February 29, 2020
Google Public Storage Ryan Austin
Kevin Is awesome
February 10, 2020
Google Public Storage Isaac Klein
February 7, 2020
Google Public Storage My Phone
Kevin and Shasta give excellent customer service
January 11, 2020
Google Public Storage Miguel Macias
December 24, 2019
Google Public Storage Cheryl Manuel
too expensive
December 23, 2019
Google Public Storage Jigme Tadin
Storage facility was clean and in a great location. Staff was very helpful and would recommend it to anybody looking for a place to store stuff.
November 12, 2019
Google Public Storage Brittani Spyrka
October 27, 2019
Google Public Storage Jan Lewis
Very clean 👌.
October 17, 2019
Google Public Storage Tez Bro (Toofan)
Shasta has great customer service Thanks again for the unit.
October 16, 2019
Google Public Storage Jeter Najera
Shasta at the front desk was very helpful very knowledgeable about the property and rules , she did everything she could to help me out .,. I would really recommend the place ... 5 stars !!!!
October 16, 2019
Google Public Storage Manuel Mendonça
Shasta has great customer service here. Thanks again.
October 1, 2019
Google Public Storage Peishih Liang
Ok place, nothing too outstanding. The staff was okay, not super friendly or professional, but not rude either. Bring your own lock - they charge some insane price for a lock if you buy from them. There will be a rent increase after 5-6 months since you sign up (mine was a 25% increase which was outrageous) and will increase annually from there. The rent increase is apparently common among all different storage facilities, but a 25% bump is just not acceptable - we moved out before the increase sets in. Oh, and one of the door locks to get into the smaller indoor units was somewhat jammed and next thing I know they just took out the lock and painted it over, the door is permanently unlocked now... This shows how bad their management is, and they are charging me extra $$$ to "cover the increasing management and utility cost"? What utility? The video surveillance only covers the front desk and gate and others always show "Video Loss"... UPDATES AFTER MOVING OUT: We love our new storage, it's cleaner, nicer, feels safer (I always bring a pepper spray with me at this Public Storage location), staff members are friendlier, getting in and out of the gate is easier, and it's WAY CHEAPER. We are able to lock in the price by paying ahead too, so won't need to worry about the rent increase for a little while. I wish I had taken pictures of the inside of this Public Storage and make a comparison with the new place. LOOK FOR A BETTER PLACE before you settle for this Public Storage. There are plenty around here.
September 29, 2019
Google Public Storage Jacob Pinguelo
September 28, 2019
Google Public Storage Kale Springer
The young man in the office was very informative.
September 23, 2019
Google Public Storage Jackie Ervin
I came today looking for boxes. Shasta has all boxes and moving supplies I need. Thanks again.
September 17, 2019
Google Public Storage Ava M
The place is kept clean, and the manager Shasta is extremely helpful! Thanks for making my storage experience easy, and stress free!
September 16, 2019
Google Public Storage Chad Salas
Shasta has great customer service and a really nice person always helped me out when I needed it. She always goes above and beyond my expectations by far the best customer service I’ve ever had at any storage hands down. Highly recommended!! The facility is always as clean as can be I literally never see trash anywhere. Why can’t more storages be this way.
August 31, 2019
Google Public Storage Mariam
Shasta is nice
August 21, 2019
Google Public Storage Sandag G
Great customer service
August 6, 2019
Google Public Storage Rosa Negra
Shata has good costumer service thank you
August 6, 2019
Google Public Storage Pacp Hernadez
Shata has great costumer service nice peeaon
August 5, 2019
Google Public Storage Sunita Lama
Shasta is great
August 5, 2019
Google Public Storage Waiba International
Shasta always has great service thanks again
August 1, 2019
Google Public Storage Kenyaun Christian
What can I say? Shanta is always helpful and provides excellent customer service!!
August 1, 2019
Google Public Storage Nakia M
Shanta the property manager is great!!! Her customer service skills are the best and it is always a pleasure to work with.
August 1, 2019
Google Public Storage 謝長祐
Awesome! The manager in office is professional and very friendly!
July 31, 2019
Google Public Storage Laura Calix
July 20, 2019
Google Public Storage renia griffin
My lock was messed up and Kevin assisted me with getting my old lock off and putting a new one on
July 20, 2019
Google Public Storage Jeff Lin
July 17, 2019
Google Public Storage Marvin Brown
Easy to get to price a bit much .
July 1, 2019
Google Public Storage Vanessa Cool
Kevin was very helpful. Great location
June 30, 2019
Google Public Storage Ian Larry
Best place to keep your storage.
June 24, 2019
Google Public Storage Jessikah Mac
June 20, 2019
Public Storage Verge Leo
When are they allowed to cut the lick on your storage unit
June 18, 2019
Google Public Storage David Paul Tuttle
Functional clean typical storage...sometimes we just got to have it
June 13, 2019
Google Public Storage Dennis Luddy
Shasta has get customer service every time o come here
June 11, 2019
Google Public Storage LUR Records
Very pleased with the facility. Luciana was very helpful and provided excellent service.
May 30, 2019
Google Public Storage Jen G
Shasta brightened my day and made me smile! I love my storage unit,it's very helpful. :-)
May 22, 2019
Google Public Storage David Luo
Shasta was great and very helpful!
May 22, 2019
Google Public Storage Cina Shahabi
Quick, convenient, and excellent customer service (courtesy of Shasta). Recommending this place to friends!
May 22, 2019
Google Public Storage Angelica Q.
THANK YOU SHASTA for the lovely service :’)) we arrived a little past the check in window but she was still able to let us in, provided us with a cart to help with moving, and showed us around the slot we booked. Super great personality too, will recommend her!
May 13, 2019
Google Public Storage Dmaris Taylor
Shasta was great she have great customer service
May 10, 2019
Google Public Storage Ulises Urbieta
Perfect location next to freeway exit. Great staff I Personally I have to thank Alvin always so helpful.
April 19, 2019
Google Public Storage Rachel Stumpo
I've had a storage unit here for almost a year and I love it! I have a lot of really big deliveries coming in and the team is alway very accommodating and helpful. Shasta, Kevin, and team are always super pleasant and friendly and go the extra mile to make my experience using my unit fantastic. Thank you!
April 19, 2019
Google Public Storage Brigitte Mccoy
the service and the professionalism of Shasta Kevin and Luciana was above and beyond very helpful very kind very professional I mean I recommend public storage in Richmond anybody who needs storage it's inexpensive easy access everything is just I'm just so thrilled
April 5, 2019
Google Public Storage Jennifer Hansen-Romero
Great facility! And extra bonus!!....Amazing customer service! Thank you Shasta for helping me with EXACTLY what I was looking for! I came in scattered and with a ton of doubt but walked out at ease and thankful for the amazing help she provided me. phew! Keep up the great work! I'm sure there are a lot of people like me who probably feel equally as grateful for having you on the other side of the counter when we need you the most! :)
March 30, 2019
Google Public Storage Max
I just learned something "STORAGE" places are not what you think on the think they are... First of all, i looked on the internet for the prices and when i walked into the storage facility, the prices are about 25% higher as a WALK in... Also learned that storage units are like real estate commodities the less they have the HIGHER demand prices they are... When i walked into this storage facility, the manager Kevin was really nice and accommodating... He showed the unit available, but it was too small; he then walked back into the office and jumped on the computer to list all the places with larger storage places AVAILABLE.... i was shocked that Kevin took the time to help me find another space. When i did go to the other location on Pierce street, Luciana had the space all ready for me... This gal was so professional and took about a 1/2 hour to walk me to the space show me how this lock works; explained to me how to get in and out of the facility the times etc.... i get the NORDSTROM treatment by her.. The place was clean; facility was clean and the Staff were well trained... Thank you for all your help... Mahalo Laurie and Luke
March 16, 2019
Google Public Storage i iirivera
What a great place!!! I arrived without an appointment and was greeted by Kevin. He was so helpful and showed me several units. He spoke very highly about Public Storage, about the neighboring facilities, which had temperature controlled units, how each location has on on-site manager that checks locks twice a day, and takes owner-ship of the condition of their location. For me now, it isn't a matter of whether I'll be booking a storage unit with Public Storage. Now its a FOR-SURE thing; I'm settling on Public Storage.
March 10, 2019
Google Public Storage J Carlos
Shasta went beyond the call of duty to get my rates in order and help me get all unfair charges dropped from my account..great customer service
February 28, 2019
Google Public Storage Jennifer M White
Shasta was quick, professional and extremely pleasant to work with in solving our move -in issue with our storage space. I have rented units here for several years and Shasta is always been extremely helpful.
February 26, 2019
Google Public Storage Ivan G
Fast service
February 26, 2019
Google Public Storage New Eon
Shasta always has great customer service when I come here. When ever I come she always helping out a customer and yelling "You're the best" . I always leave with a smile.
February 26, 2019
Google Public Storage Rick bartlett
February 14, 2019
Google Public Storage Salomeh Keyhani
Great experience! Fast service.
February 9, 2019
Public Storage Sandra Albers
How much for a 10×10 space & do you have any special offers running at this time? Also what is the next size down & how much dose it cost?
January 30, 2019
Google Public Storage lynn signorelli
Kenneth was helpful and giving me prices for a storage space. He’s kind and patient and gentle and smart!
January 22, 2019
Google Public Storage Mrs&Mr Taylor
I really recommended this storage facility. It's clean and easy to access. The property manager Shasta was a great help. She a great smile to light up the room. Go to her if you need a space. Best customer service ever.
January 20, 2019
Google Public Storage TIMOTHY ROBINSON
Shasta is a great propery manager. She help me with everything i needed. She even helped me saved money as well. Thanks again Shasta. You are the bomb
January 5, 2019
Google Public Storage Richard Rutherford
This facility is conveniently located and easily accessible. Alvin, the office manager, made filling out the paperwork and getting started as easy as pie. I recommend this place and the office manager highly.
December 17, 2018
Google Public Storage Justin Randall
December 13, 2018
Google Public Storage Jay Lee
December 10, 2018
Google Public Storage justin randall
November 25, 2018
Google Public Storage Gary hayes
I am vacating this facility for reasons that have nothing to do with Management at the site. If I could take Shasta with me I would. She is incredible. The site is very convenient and has the best hours going. I give Shasta and the site 5 stars.
November 19, 2018
Google Public Storage Help Desk
Love the hours. Staff is great. Kevin takes good care of us. Thanks Kev
November 12, 2018
Google Public Storage Casimiro Lopez martinez
November 5, 2018
Google Public Storage woody othello
Shasta is very friendly and helpful, convienient location and great rates!!!
October 15, 2018
Google Public Storage Richard Hammel
October 6, 2018
Google Public Storage Antoine Askew
September 26, 2018
Google Public Storage harvey varga
Kevin is great. Knows his stuff, good spirit, helpful and good advise.
September 16, 2018
Google Public Storage M and M Luoma
Kevin was great! He helped us made decision for best size for our needs. He also helped us get the best rate. He's old family values helped customers to be safe and alert. Thank you Kevin!
September 1, 2018
Google Public Storage LaNeesha Alexander
Awesome customer service! The only employee on duty ,Shasta, was very polite with her warm welcoming, her high energy. She was very understanding of our situation. As well as assisting me and my family, with any questions or concerns we had. I can tell she has a very high spirit as well as commitment to her job. A++ for Shasta.
August 30, 2018
Google Public Storage David Frazier
Great experience as far as public storage goes thanks to Seaquins for her Excellent help
August 18, 2018
Google Public Storage Alexander Gilham
Kevin was very helpful in getting us access to our unit. He contacted his managers for assistance and was able to get our family squared away.
July 11, 2018
Google Public Storage Linda Wraxall
Shasta was most helpful with my problem (autopay was refused on my current card) and it did not take long to get it corrected in an efficient manner.
July 11, 2018
Google Public Storage Eevelyn Mirchell
Shasta was very informative and her customer service skills are impeccable!!! Thank you for having her here!!!
July 11, 2018
Google Public Storage Gatanya Arnic
Shasta has great customer service and was extremely helpful!!!
June 21, 2018
Google Public Storage Aaron Drew
Great experience!! She went out of her way to make sure everything was going smoothly while I was moving all my stuff into my unit. I would highly recommend this facility to anyone looking for storage space!
June 11, 2018
Google Public Storage Fadel Zaru
Shasta is the best person
May 28, 2018
Google Public Storage Anastasia Miles
Shasta the best!!!
May 16, 2018
Google Public Storage Nick
I first had said this place was very nice and the lady was good but the lady left and now they have this real jerk working there. Charged me for things he shouldn't have, actually yelled at me about it, just to have the manager come all the way down to the facility to fix it. They're are better choices for storage that are nicer and cleaner with nice people.
April 28, 2018
Google Public Storage Donna Ramsey
The Mgr.and her Asst. Mgr. were informative, helpful, and courteous with me. A well organized office and clean facility make it easy to recommend this site for personal property storage.
April 27, 2018
Google Public Storage K (er)
I'm not used to getting such good customer service! but Kevin was super thorough and really helpful, explained and showed me a whole range of my options, didn't pressure sell me anything, and walked me out to the units to help me choose.
April 15, 2018
Google Public Storage Mark Dahl
Awesome spot with great customer service! My wife and I walked in for a last minute storage space, Shasta found the perfect storage space for us :-) Highly recommend!
March 30, 2018
Google Public Storage tim jr robinson
Shasta gave great customer service and help me with getting boxes that I need it. Thanks again
March 29, 2018
Google Public Storage superdubbmusic
Shasta has great customer service
February 17, 2018
Google Public Storage Jocelynne Davies
Shamaya was great very helpful with excellent customer service
February 12, 2018
Google Public Storage Marjorie Rojas
We got our unit about a week ago and Kevin did a great job accommodating us. Kevin showcased spectacular customer service!
February 10, 2018
Google Public Storage Bryan Oliver
Kevin was very helpful and had excellent customer service skills. His coworker came and helped because the computer was down. She was excellent as well
February 8, 2018
Google Public Storage Aleksandr Soin
Definite 5-stars from me. I worked with Kevin and he was very professional and attentive. Great place to do business with!
February 1, 2018
Google Public Storage Erik Shepner
Don't expect management that is going to work to create a good experience Had to be out by the 1st, my employee was hospitalized the day we needed to move out on the 30th. I personally went and got all of our stuff out in the middle of the night so the unit was clear by 9am on the 1st of the month, but was then informed that I was contractually obligated to pay for the whole month. Someone from the district managers called me back and told me she would look into it. Instead of getting a call back I received a bill from collections for twice the amount. When the district managers rep finally called me back she was defensive and showed no sympathy that my bill had gone to collections despite the fact she said to wait for a call back from her. So here I am, paying two months rent for a few hours of storage. Thanks Public Storage
January 17, 2018
Google Public Storage Ayman As
Shasta / Kevin help me a lot and being so nice to me in check in and check out. they are so friendly and helpful.
January 8, 2018
Google Public Storage Ivica Botički
December 19, 2017
Google Public Storage John Nakamura
Clean facility, manager Shasta went out of her way to make the process simple and efficient. She researched all options for my needs, found me the best fit and lowest monthly fee---Highly recommend this facility and its manager Shasta.
December 10, 2017
Google Public Storage Tyresha Tyler
I walked into Public Storage the other day after the long day i had trying to get a storage room to put all of my college stuff in and the lady at the front desk was EXTREMELY helpful. She gave me Excellent customer service and was very dependable when i had to call back and ask questions . So far the best Public Storage thatbive been too.
December 10, 2017
Google Public Storage Sheryl Springer
I would like to say that KEVIN was so much help to me when I was my unit on Dec. 9, 2017. He managed to put the first smile of the day on my face.
December 10, 2017
Google Public Storage Tyra Davidson
Excellent place to have a storage customer service excellent
December 10, 2017
Google Public Storage Amie
Great customer service! Kevin was courteous and helpful.
December 9, 2017
Google Public Storage Sean O'Connell
November 30, 2017
Google Public Storage Patrick Lazaro
Always great service from Shasta. I had to change my move out date numerous times and she was always patient and accommodating. Will come here first should we need additional storage again in the future.
November 21, 2017
Google Public Storage Cameron Lewis
My cousin has a storage unit and the wine and Alameda and my older brother's girlfriend manage the one that they live at in El Cerrito
November 11, 2017
Google Public Storage Bob Whyte
Kevin is fantastic! Great customer service and a very clean location!
October 30, 2017
Google Public Storage Crystal Ward Simons
Booked a last minute storage space here, and the service was excellent. Shasta, in particular, was very professional, helpful and efficient. Extra perk is the drive up unit - so easy to load and unload. Location is really great, just off I-80.
October 16, 2017
Google Public Storage BAY TRONICS
Shasta is the greatest!!!!!!!!
August 25, 2017
Google Public Storage Khyree Fields
Shasta gives excellent customer service all year round love coming to her office to do business and she always get the job done and more. Best to beat.
August 23, 2017
Google Public Storage Audrey Robinson
She is doing good work there a great place to do business. I give her 5 star's.
August 16, 2017
Google Public Storage LC Robinson
August 2, 2017
Google Public Storage Kim Jonathan
Excellent service. There was a bit of misunderstanding with fees but Shasta was very friendly and helped me immensely!
June 25, 2017
Google Public Storage Lenna Doyle
The customer service is wonderful. Shasta had a smile on her face from the time I walked into the office. She was genuine and helpful and offered to get help from the district mgr for me when I had a problem getting into my unit, even though his next scheduled time there would not be for another several days. The manager was also extremely accommodating by rearranging his schedule for me. Good customer service is rare and it was a pleasure interacting with these people. The facility is clean and easily accessed.
May 18, 2017
Google Public Storage Jackie Karkazis
Great, great customer service. Thank you Kevin for making the job of securing a storage space easy. And I appreciated the explanations about when to give notice to avoid non-refundable fees. Kevin was witty, generous, helpful, and patient!
May 17, 2017
Google Public Storage Ricky Mendiola
Awesome staff and service! Thanks so much to Shasta for helping me secure a unit and making my move-in stress free! Definitely a model employee!
April 26, 2017
Google Public Storage tulgaa07
Person who helped was SUPER friendly and helpful. Would definitely recommend this place
April 15, 2017
Google Public Storage Terrell Robinson
This faculty is clean. Shasta and Kevin have great customer service and will help you as much they can. Come here for great customer service.
March 15, 2017
Google Public Storage Yolanda Cervantes
Ugh
February 23, 2017
Google Public Storage Tenzin Tashi
Shasta needs a promotion asap. She has a great smile and customer service. Thanks again. I'm honing to recommend this public storage to all my friends and family.
February 17, 2017
Google Public Storage Miranda Pants
this location has great customer service, the young woman named Shasta helped me out and had me in my new spot in less the 15 min, was very helpful and informative on all my questions.
January 29, 2017
Google Public Storage Tomer Reuveni
they're close to the city, and it seams all organize and cleen.
January 6, 2017
Google Public Storage R Battiste
Thanks Shasta for all your great help
November 4, 2016
Google Public Storage Karma C U
I was pleased with the customer service of Shasta. She was very welcoming. She took the time to explain everything and let me know what was available for me. I told her while looking for a storage unit I read all the reviews and everyone was saying how wonderful Shasta was and I must say they were right 👍👍👍👍👍 she definitely gets five stars.
October 16, 2016
Google Public Storage Lorenzo Sanchez Arredondo
Shasta is a really good woman l really happy the woman help me for rent in this pubic storage thank you so much to help
August 6, 2016
Google Public Storage Ronald Cox
Shasta has best Customer Service. I told this young lady I got $65.00 to spend. And that exactly what I spent. Thanks Shasta
July 7, 2016
Google Public Storage Delmy Martinez
Shasta is so nice! I'm so happy with your attention thanks so much...
June 22, 2016
Google Public Storage mbarnsda
Unless you would be comfortable putting your stuff in an unlocked shed in a bad part of town, this facility is not for you. Just cut your losses right now and pile your stuff out on the curb instead. As others have noted, the staff is very nice. But the facility itself -- which must rake in well over half a million dollars a year -- has had multiple, serious break-ins and done nothing about it. At least three times that I know of, thieves have driven a vehicle up across the railroad tracks at the back of the facility, cut the fence, and then worked their way down a row, cutting locks with high-powered tools and stealing from multiple storage units. In the morning, Public Storage replaces the inadequate fence with another inadequate fence, the nice staff tries to push people's remaining possessions back into their units, someone offers you a free lock, and the cycle begins again. There are no security cameras. There are apparently no motion-activated lights. There is no perimeter alarm that sounds if the fence is breached. The individual units are not alarmed. There is no one staying in the unit where a live-in manager supposedly stays. There is no dog. And the back fence is a joke. When you rent your unit, by the way, someone will be happy to sell you a high-end lock for about fifty bucks -- and that lock will be cut like butter when the gang of thieves gets there. Management has been negligent in not even letting tenants know, by the way. You only find out when your unit gets broken into or when you run into someone else sifting through their stuff to see what's missing. Sometimes that's quite a community event, with several parked vehicles crowding the lanes. A mini-street fair of the worst kind. Lots of small-business owners use this place. They should beware. One local plumbing company told me they've been ripped off twice. I talked to a contractor who does small remodels whose equipment was all taken. After several break-ins about two weeks ago, I called the district manager to ask what measures they are taking to improve security. He left me a voicemail a few days later to say that someone at Public Storage is going to come by (this week, I think) to do a security assessment. Well, too late for some -- because last night the same thing happened. This time my unit was hit -- but, fortunately, I had gone to the trouble and expense several days ago of moving most of my stuff to Security Public Storage near Hilltop Mall. Security Public Storage is charging me about the same amount (10 percent more, actually, but for a bigger space). They have more than 30 cameras... when you key in at the security gate, the individual alarm on your particular unit is disarmed... the managers live right there... and they have software that shows at any given moment which units have their doors open, etc. Public Storage on Jacuzzi Street doesn't appear to even have a cheap camera you could buy online at Amazon that would capture a license plate number. There's no excuse for it.
May 26, 2016
Google Public Storage anthony lucas
Public storage has excellent service. Shasta needs a award for good customer service and that location is the cleanest I've seen in a long time. Thanks again and keep up the good work Shasta. That company is very lucky to have you.
May 26, 2016
Google Public Storage Zearonia Ervin
Shasta is hard worker and have good customer service. If you need help .See Shasta
March 13, 2016
Google Public Storage Kyle Toffey
My wife and I had a great experience at this Public Storage facility. I had reserved a unit over the Internet and got a call from the front desk there. We worked out a time that was good for both of us and on time we met Shasta who was bright, cheery and very helpful. I had really wanted a 10X20 but only a 10X10 was available so that is what I reserved. However Shasta said a 10X20 had just become available. After showing to us she ran out in the pouring rain to not only sweep it out the unit but also lubricate the door. Shasta is a great reflection on Public Storage. She is the kind of person that makes you want to do business with this facility.
February 5, 2016
Google Public Storage Frank Anderson
She's a 12 star representative makes you feel good coming and she leaves you feeling good going . Shasta Porter . Thank you for being you !!!
January 30, 2016
Google Public Storage Jackie E
I went to get a storage unit. I need help with size. Shasta helped me find storage and she help me buy boxes as well. She needs an award for her great customer service and her wonderful smile. Thanks again Shasta
January 26, 2016
Google Public Storage Sharon Mccullough
Victoria was super helpful and the up most efficient and courteous....definitely recommend public storage....
December 6, 2015
Google Public Storage Jan Purat
Great time - got hooked up with a great unit - Shasta the producer was extremely helpful - she deserves a promotion and /or pay raise, really went the extra mile with customer service.
November 30, 2015
Google Public Storage jose gonzalez
October 30, 2015
Google Public Storage Jamilio McClain
Convenient friendly service and freeway accessible.
October 29, 2015
Google Public Storage Mark Nishikida
Curtis and Rick do a wonderful job taking care of rhe customers ,very happy with the service there,Mark
September 21, 2015
Google Public Storage Breeda Moore
Great customer service. Clean facility
August 28, 2015
Google Public Storage Jason Jones
Great service
July 29, 2015
Google Public Storage Jayme Anderson
Great Place! Clean facility and excellent customer service.
July 24, 2015
Google Public Storage Tari D
Curtiss Tom simply put: ROCKS.
July 23, 2015
Google Public Storage Harrison Alter
Curtis is awesome - helpful, supportive - and the place worked great for me.
June 24, 2015
Google Public Storage Melissa Arechiga
I went to the Richmond location off central ave and was helped by a very polite knowledgeable young lady named Victoria She was so efficient and clear in her communication on top of being super helpful and resourceful. I wish all people working with the public could have the exact amount same amount of customer service. Truly a pleasure =]
June 20, 2015
Google Public Storage Pong
great place. used it a few years back, and it was awesome
May 29, 2015
Google Public Storage Rod Street
I give this location major props. The manager Curtis Tom is always professional, courteous and takes the time to explain the rental contract or provide advice on what your needs. To this day I continue to use this storage location. . I just wanted to give thanks and appreciate your service.
May 26, 2015
Google Public Storage Anthony Durham
Great service at this location!! The manager (Curtis) is very helpful. The property is clean and well maintained. Glad I chose this property!
May 26, 2015
Google Public Storage Cook Industries
Great service from manager. Property is easy to get to, right off the freeway. I like that the unit is drive up, that was a total plus for me. Would recommend to anyone who needs storage.
May 5, 2015
Google Public Storage Ashley Floyd
Today I came in to compare rates in storage and found that this property may work best for me. Victoria and Curtis were very friendly.
April 21, 2015
Google Public Storage Mana Bear
This property is very clean. Also very convenient being that it is right off I-80. I would recommend this location to anyone in the area liking to rent :)
April 18, 2015
Google Public Storage Molly White
Great service in finding a unit with a light inside, and me how to attach my lock, and the gate. Very helpful
April 16, 2015
Google Public Storage Neil G
This location is perfect for my storage needs. Easy access, friendly staff, reasonable rates. Stop by the pro shop for packing essentials like tape and styrofoam peanuts.
March 19, 2015
Google Public Storage Gipny Magpayo
I like that my space is drive up, it makes it easy for me to get in and out quickly. Manager Curtis is very knowledgeable of property and gave me useful tips for storing items. I would recommend to anyone looking for storage.
March 19, 2015
Google Public Storage Anthony Brooks
I bought merchandise from this property multiple times. Convenient location right off the freeway. Great service from manager.
February 16, 2015
Google Public Storage Gracie Graham
I was helped by Victoria. She had many people to help and she was patient with everyone and fast. I've never been to a public storage that was so friendly and fast! It usually takes forever but everything went smoothly. The storage spaces are nice and I like that there are video cameras everywhere so our stuff can't get stolen! Seems like a great place! The staff is awesome!!!
February 9, 2015
Google Public Storage M. M
Customer service was great. Victoria was really friendly, helpful and got me in and out fast. Storage place is clean and accessible right off of I-80. I would highly recommend this site to anyone!
December 18, 2014
Google Public Storage Majada Michelle
This facility is always clean and the staff treats me fair. I would recommend this public storage to anyone in need.
December 18, 2014
Google Public Storage Genora Givens
Every time I come in to pay my bill for my dad, Curtiss is always courteous. I always have a pleasant experience. I would definitely rent here if and when I need storage space.
November 25, 2014
Google Public Storage ke yu
Public storage is great. Manager is very friendly. Amazing service and good location for my needs.
November 23, 2014
Google Public Storage phillip ramos
Thank you management for all your assistance during my move in. This is my first time using a storage, the manager Curtis was very helpful. He made sure the save it all my needs.
October 21, 2014
Google Public Storage EUNHYE AN
This is my first time using storage. Victoria was very helpful and knowledgable during my move in. This place is very clean. I would recommend to anyone who needs extra space.
October 21, 2014
Google Public Storage Abdelghani Saouaf
Thanks management for helping me with all my storage needs. Push cart made it easy for me to move my stuff in. I like that my space is on the first floor for easy access.
September 12, 2014
Google Public Storage Oris Buckner IV
Curtis was extremely helpful in assisting me with getting my unit lock because I lost my key. Not mention the new unit transfer and pro rated offer she included.
September 9, 2014
Google Public Storage Yobani Osorto
Curtis and Victoria are awesome! They take very good care of the property by keeping it clean and neat. The auctions are always very quick and professional. Also Angelina from Pierce street is very knowledgable and sweet. I would recommend both locations to everybody I know.
September 5, 2014
Google Public Storage Veronica Cuevas
I was only there for a short while of four months and my experience was absolutely wonderful. I'm a transfered college student, so living on my own is very new, and from the moment i walked in i was immediately helped by Curtis who made my stay very easy giving me resources on moving trucks and supplies. Every time i went to check in on my things he greeted me with a smile and made me feel safe and comfortable while in the property. When it came down to my leaving the storage, i found i had leftover furniture that i no longer needed and he went over and beyond helping me from the moment i called in, and completely made my checking out experience too easy. I will definitely be a returning customer to Public Storage.
August 29, 2014
Google Public Storage Michael Wilkins
Ashley was very professional and she put me at ease in the way that she explained all the benefits of storing my household goods. I will recommend that she get an atta boy in her customer service skills. Thank you for being so personable.
August 27, 2014
Google Public Storage Jean Lutsch
I would recommend this facilities to anyone. The property is well clean. Shasta was very help with my move in. You don't see that many people give good customer service. Shasta gives the true meaning of customer sercice. Thanks for everything.
August 27, 2014
Google Public Storage ALL GLORY TO GOD
Helpful took care of fees for me would recommend others
August 9, 2014
Google Public Storage Carmen Mitchell
I had a wonderful service with the two young ladies Jasmine and Sherri.
August 5, 2014
Google Public Storage Johanes Sunarto
Great service
July 10, 2014
Google Public Storage Michael Pratt
Have to say the best public storage I have ever been to in my life.....Bo and Tomica were absolutely on point in every way. Quick, painless, processing, and storage unit was way clean! Thanks again....
July 10, 2014
Google Public Storage Darkman00g Max
I would like to say that I have had a unit here at the Jacuzzi St. site for about 8 months. During may stay here I have never had any problems what so ever with my unit or access too my unit. The staff and management are more than accommodating to requests. I highly recommend this facility for any of your storage needs. "They are very professional".
May 2, 2014
Google Public Storage Jan Gilbrecht
I am very happy to have found this storage facility. I had used a different facility off and on for years, but it had gotten very pricey and I decided to check around. This facility is very clean and well managed with an excellent view toward customer service. Easy access, great security, it's basic reasonably priced storage that is super-convenient to get to right off the freeway.
April 30, 2014
Google Public Storage John C
Great storage place and very clean, but they didn't have the the size I needed. The lady Scharneyse was so helpful locating another Public Storage for me. I appreciate her going above and beyond to help me. She kept a smile on her face the whole time.
April 22, 2014
Google Public Storage Niecy Mack
This facility is very clean, managers are great. Curtiss and Scharneyse are great. They seem like they enjoy their job. They know their work and are helpful. I recommend this storage.
April 22, 2014
Google Public Storage Jerrold Mack
pleasantly surprised with the service that I received at this public storage unit the lady shaunice that works there very sweet very helpful and I'm glad I chose this location.
March 20, 2014
Google Public Storage Elisabeth Sheldon
Scharneyse was so helpful with answer ing my questions...super friendly!
March 19, 2014
Google Public Storage Kim Pierce
I have been storing stuff on and off at this facility for years - I can not recommend it highly enough - the staff is competent and super friendly - Curtis, the manager, is the best. Very professional. You get the feeling he really cares about his facility and your experience. The place itself is safe, very clean and convenient. As a designer I have referred many clients to the Jacuzzi St storage over the years and they have all had good experiences. Again - 5 stars. :)
March 19, 2014
Google Public Storage Matthew
This was the third and best storage provider I have used. The manager Curtiss was very responsible and straightforward. When my storage access information was stolen, Curtiss promptly put a hold on access to my unit, and his staff helped change the codes and replace the lock. He later called to tell us that the unit could be locked even better (part of a new Public Storage inspection procedure), which was good to know (though not vital to the unit's security). The closing process was straightforward, with no issues. Curtiss's office let us recycle cardboard that we no longer needed, which was appreciated. I highly recommend this storage facility.
March 18, 2014
Google Public Storage Ty Booski
I only came in to inquire about a space and Scharneyse was excellent with answering all my questions. I will definitely rent when I am ready.
February 25, 2014
Google Public Storage ron baptiste
1 dollar special is awesome,Great units and scharneyse perfect customer service makes it well worth using this facility again
November 5, 2013
Google Public Storage Keith Brown
I have been with this storage for quite a few years, and I have left and came back to the same storage because there is no better storage, it's always neat, clean immaculately taken care of, and all of the tenants are respectful of each other while conducting they're business. The price for rental is pretty reasonable, and the management is right on point! This a model storage space, how all storages should be. This is not an advertisement I am a real tenant and the only way to see for yourself is to come see for yourself!
September 30, 2013
Google Public Storage Al Reynaud
I have had a very positive experience with this facility. In particular Curtiss has been most helpfull to me on several occasions. He has been responsive via phone as well as in person and provided every assistance! I would use this facility again and would recommend it to anybody oin the area!
September 20, 2013
Google Public Storage Ed Lag
Great service, I'll go there next time I need a storage facility.
February 7, 2013
Google Public Storage Paul Emfield (SargeSapper59)