Public Storage Self-Storage Units at 16452 Construction Circle S, Irvine, CA

Taylor is the man !!!!! This Center should be Taylors because some other boso left before me and my wife got there. The other person just left early but thank God Taylor was there to save us . I really hope his Management see this because Taylor was so nice that he came after work from another Center just to take care of me and my wife. He was super nice and friendly just a great guy . I know the Contruction office is not his office but it needs to be because a lot of good people come here and he would be a great fit for this location!!!!!!!!!!!!!!!!!!!!! Thanks Taylor you Saved us that night appreciate you Brother please work at the Construction location so we can see ya more often thanks brother you really need a raise too and this location hope you can get here all the time peace.

Chris is very helpful and courteous, excellent customer service!!! He works at the construction circle in irvine 🙏🏻👏🏻👏🏻👏🏻

Chris was great, efficient and very helpful!

I’m extremely satisfied with the service on this storage units, specially with Howard in Jefrey rd. and construction circle, They are always nice and very helpful, I will keep using this storage units, they are true profesional and have great attention on people, I’m very happy with this quality customer service and with the value they provide, I will definitely using them on the future, Public Storage of Irvine

Howard is the best! He went above and beyond to make sure our storage needs were met. Highly recommended!

Chris was very helpful and got me a great deal on my unit

Howard was Perfection and professionalism with a friendly attitude that made me feel secured

The operations has changed to two capable women - Yvette and Miriam - And they go above and beyond to provide excellent customer service! I’ve had this unit for over a year and what a difference with these ladies!

Chris was fantastic as a customer service rep. We were faced with public storage glitches that were very frustrating. However, Chris spent the time to assist us and keep us as a Public storage customer.

Customer service here is A+ with Yvette. I was quoted a specific rate when I originally reserved my storage and for some reason when I went to go pay, the price went up they told me because I did not pay for it at the time that I was subject to the current offers, but Yvette was able to help me and give me the original promotion that I was quoted. Extremely helpful great customer service very friendly clean place. I recommended.

Yvette was super friendly and helpful! Truely enjoyed her assistance!

Yvette and Jonathan were very helpful in setting up my storage as a first timer. Both were helpful in answering questions and super professional. This is the place for your storage needs!

Public Storage- Review 5/13/2024 By: L Rico Richardson I have been a new customer of Public Storage located in Irvine now for 6 months - and I would like to compliment the staff especially Yvette for such outstanding customer service during the time I’ve been a customer there- The place is immaculate and the employees are all a class act- I highly recommend using the facility- and tell them Rico referred you. Thanks again Yvette for all you do and with a beautiful smile on your face too- Regards- Rick

Jacob & Yvette are amazing workers! Great outstanding employees!! Thanks Jacob and Yvette for your help and service!!

I really don’t like to leave reviews unless I feel I have something noteworthy to say. In this case, I feel this review is very much worth my taking the time to write. Hope it helps somebody. Nobody gets a storage unit because they really want to. We get units because they’re a necessary evil. We know we’re paying more than we should to house the things we can’t let go of, but can’t currently handle. In short, it’s not fun & we don’t expect it to be pleasant. In my case, I’m not even paying to store my own belongings. In my case, it’s a gift to someone else & I’m giving it out of love. I haven’t expected this process to be great and I’ve never been impressed with Public Storage, on the whole. So you can imagine my surprise at running into Yvette. Yvette is the only person in this company that I’ve worked closely with and the only one I want to work with. She’s been there every step of the way for me and has always been professional, comprehensive and responsive with me—even when nobody at the corporate call center could help me. She has single-handedly kept my business for this company at times when I was frustrated and ready to send a truck, vacate the unit & walk away. It’’s one thing to think of your clientele as real people when you’re dealing with them on a regular, face-to-face basis. It’s a different skill altogether to do this when your customers are merely faceless voices on a phone—and it shows she cares. I’m writing this because it dawned on me that if I could do anything in return for Yvette’s hard work & kindnesses, I would. Keep it up, my friend. The world is made better because of people like you. And thank you.

I made a reservation online, and Yvette helped me finish the process at the location , very sweet and helpful ! Also Jacob has always been very helpful with finding me the perfect unit size! This location is so convenient and easy to get in and out off . Super clean storage facility and love the hours that you can access your unit . Thank you Guys!

This storage is an amazing place for your storage needs. Very friendly staff, yevette was very helpful and very happy to store my things here

As a new renter here I had a lot of questions and I had the pleasure of being assisted by Yvette. She was so helpful, knowledgeable, and answered all my questions with a smile. Best customer service I’ve received in quite some time. Thank you Yvette!

Yvette was really helpful! She was available by phone and worked with me to hold my keys at the front office when I didn’t have the correct lock at first. Great choice for easy accessible public storage.

Jacob introduced me about promotions when I started renting 1 unit here, and today, I got a little trouble and Yvette very helpful. I have good service at this location all the time :)

I had a great experience at Public Storage. Today when I was at Storage, I could not remember my password. The Yvette and Maria in the office were so helpful in finding my password and helping me set up my app in order to access my password for quicker entry.This Location is always kept so clean, Well, lit and I feel very safe. The best part is the 2 girls Yvette and Maria are so friendly and helpful!

Yvette and Maria were so Amazing and helpful when I singed up. They are so kind and also very professional! Also I love this storage system I felt really safe and convenient. I highly recommend this location!

The guys were great. Came on time, did the job efficiently and got it done with a smile!! Thanks Joshua and team!

If you guys want to get outstanding customer service I highly recommend you coming to this location ask for Yvette she always goes beyond of my expectations I thank you Yvette for being amazing and wonderful

Yvette was amazingly helpful during my check-in experience. I had a lot of issues with my reservation and she corrected them all.

The location was very good, close to the junction, which took up some time as we had a very large amount of stuff. But the staff who was Yvette was very nice and helped us to clean up the rubbish, as well as also helped us to change the storage closer to the lift for free, very satisfied!

La señorita Yvette Garcia fue muy amable y me ayudo mucho para poder rentar una unida

I was very lucky to have Yvette help me out with my unit. This girl knows her stuff she has the patience of a saint not only does she help me figure out the amount of space I needed for my furniture she went above and beyond to accommodate for my fragile items.

Yvette Garcia is a great customer service provider, she helped me with all my questions and went beyond to make sure I fully understood everything.

Since it won't allow me to post a second review, I wanted to give a shout out to Yvette. She saw me struggling all by myself and was super sweet and helpful. I really appreciate her in my time of need. Everyone at this location has always been super kind and that's why I'm still here. While looking for a storage space I walked in, without an appointment, and employees Lindsey and Noe were extremely friendly and helpful. They answered all my questions with simple, understandable responses, gave me a tour of the facility, and explaind everything that would be expected, and that I can expect. I appreciated their help and my interaction with them is part of why I chose public storage.

Great customer service by Jacob and Yvette! Highly recommend the location. Additionally, it’s a very well maintained location.

Yvette is awesome she helped me move in 3 months ago and has been amazing the whole time I've been here! Definitely recommend renting a space here and prices are the best too! :)

Yvette was SO helpful and nice when the code to one of my storage units didn’t work and was able to get it working. She even went the extra mile and even help set the code to mirror the one in my other unit for easier access. She also answered all the questions I had about billing and after hours access as well. Thanks again Yvette! 😃👍

Public Storage Construction Circle, Irvine property manager Yvette is the absolute best! She has been incredibly helpful to me and my family with our storage needs. Yvette is extremely professional, knowledgeable, friendly, customer service oriented, helpful, proactive, efficient, committed to excellence and providing the highest level of support, and she instills a sense of trust that is so important and welcomed. I could go on and on with the accolades! Needless to say, Yvette is the consummate professional and a very fine employee and representative of Public Storage. I look forward to seeing Yvette and saying hello each time I visit the property.

I AM EXTREMELY GRATEFUL 🙏 TO HAVE YVETTE HERE. SHE HAS BEEN VERY PROFESSIONAL, KIND, KNOWLEDGEABLE, AMAZING CUSTOMER SERVICE AND VERY EFFICIENT IN HER JOB I CAN SEE THAT PASSION SHE HAS AND DEDICATION FOR THIS PROPERTY. SHE GOES MORE THAN BEYOND. EVERY TIME I COME HERE SHE IS ALWAYS WORKING HARD TO MAINTAIN A CLEAN FACILITY YOU CAN EVEN SMELL HOW CLEAN SHE HAS THE RESTROOMS I TRULY RECOMMEND THIS PLACE BECAUSE OF YVETTE!

I love Yvette. She is so kind, knowledgeable, passionate, detailed oriented. She makes my move so much easier. And she is so patient with my mom, who is over 70 years old and doesn’t speak any English. I definitely will recommend this place to my friends because of Yvette’s service.

Yvette is very helpful and kind！

So far so good. Get good prices online. Only been 2 weeks.

I have been utilizing this storage facility at the construction location for a while and am very satisfied with their management, particularly Yvette. She has been incredibly helpful and courteous.

Yvette was amazing if you need storage and want to have clean facility and friendly staff you need to come here. Manager Yvette was super efficient. She provided me with all the right information on prices and helped made the process a breeze. By the way they have this cool app you can download in you phone and access your unit. Very high tech. Yvette was wonderful she helped me set up the app and explained how it worked. I recommend Yvette for all your storage needs.

Yvette went above and beyond to help me with my unit. Highly recommend!! Thank you Yvette!

We needed a small storage area to make space in our garage. Spoke with Steve on the phone and then Yvette, who helped me today. She was very clear on what the costs were, and showed me a few choices. The whole process took less than 20 minutes to get an account set up, and get our keys. Would recommend this location and in particular, Yvette.

Yvette was so helpful. She helped us pick out a storage that was perfect for us and has been helpful since.

Yvette was super profesional kind amazing customer service she took care of mee in every way

I want to give property Manager Yvette a good review. She helped us in our move in day! Made us feel super welcomed, she is very professional and knowledgeable . She showed us on the map where to access our unit and made the entire process quick and easy. Thank you again Yvette for the great customer service.

Awesome experience. Make sure you ask for Yvette or Jacob. They give outstanding service.