Public Storage Self-Storage Units at 17792 Cowan, Irvine, CA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 55/moSmall 5'x5'- Upstairs/elevator
$ 55/mo $69Best Price Label -
5'x10'Online only price$ 75/moSmall 5'x10'- Upstairs/elevator
$ 75/mo $93Best Price Label -
7.5'x10'Online only price$ 112/moMedium 7.5'x10'- Upstairs/elevator
$ 112/mo $139Best Price Label -
10'x10'Online only price$ 117/moMedium 10'x10'- Upstairs/elevator
$ 117/mo $146Best Price Label -
10'x15'Online only price$ 168/moLarge 10'x15'- Upstairs/elevator
$ 168/mo $210Best Price Label -
10'x25'Online only price$ 251/moLarge 10'x25'- Inside unit
- 1st Floor
$ 251/mo $314Best Price Label -
15'x15'Online only price$ 268/moLarge 15'x15'- Upstairs/elevator
$ 268/mo $335Best Price Label -
10'x20'Online only price$ 296/moLarge 10'x20'- Inside unit
- 1st Floor
$ 296/mo $370Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Irvine
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Irvine Storage Units Adjacent to the 55 Freeway Near John Wayne Airport
Storage units in Irvine are located adjacent to the 55 freeway between MacArthur Boulevard and Main Street, not far from the 405. Plentiful indoor storage units and select outdoor units are on-site in a variety of useful sizes.
We provide plentiful self storage options close to John Wayne Airport's Main Street Parking as well as the cultural offerings at South Coast Metro, including Segerstrom Center for the Arts, South Coast Repertory Theatre and the Orange County Museum of Art.
Small Irvine Storage Units
Golf club storage is an option at this self storage facility. Avid golfers can tuck away clubs in a 5x5 storage unit after a round of play at such nearby courses as Newport Beach Golf Course, Strawberry Farms and Santa Ana Country Club. We think you'll enjoy having the golf bag out of your car's trunk.
Taft Elementary School families and neighbors looking to declutter can stow everyone's recreational gear in a 5x10 storage unit for play at William R. Mason Regional Park or trips to the beaches of Newport Coast or Balboa Peninsula. Behind the athletic equipment, body boards and fins, kites, hiking gear, beach umbrellas and sand chairs, pack in rarely used items like your holiday decor and off-season garments. Bike storage is another way to take advantage of these handy and affordable storage units.
Medium Irvine Storage Units
Residents of the Enclave at South Coast and others sharing an apartment home or condo nearby can store duplicate furniture in a 10x10 storage unit, including couches, dining sets, loungers and extra kitchen equipment. It's a great way to keep common areas uncluttered. If you are downsizing, this unit is a good option for storing furniture, decor, lamps and clothing all in one spot while you make decisions on what to keep and what to pass along.
Large Irvine Storage Units
An outdoor 10x15 storage unit is ideal for stowing standup paddleboards, kayaks and personal watercraft because drive-up access makes them a lot easier to load and unload, which means more frequent paddling excursions in Newport Harbor. Pack in camping and fishing gear along with your oars, paddles, accessories and safety equipment. It's a great way to clear out the garage and get your cars parked inside once again.
Irvine homeowners planning a remodel can use a 10x20 storage unit to stow five rooms full of furnishings. These roomy rentals can hold the contents of a three-bedroom home if you are just moving to Irvine and are still house hunting for your new place.
For even larger renovations or if you are relocating from a very big home, a 10x30 storage unit should be a good fit. About the size of a two-car garage, these extra-large storage rentals can hold more than seven rooms of furnishings.
Irvine Public Storage has a range of solutions to meet your storage needs.
If you still haven't found the self storage spot you are looking for, we have plenty more storage units nearby on Red Hill Avenue and Jamboree Road.
At this Irvine Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 717)
Bryanna was extremely sweet and helpful. I’m very satisfied with my decision to come here.
Very quick and easy process. David was very helpful and showed me how to get around and where my unit was. Highly suggest public storage and loved David!!
David is the man. The service is exactly that 5 stars and the man is a true gentleman, super efficient and professional
Bryanna she's the best
David is a very humble, knowledgeable and kind gentleman. He helped me with the entire set up from the app to the actual unit. He will answer any questions you might have just give him a call.
David was fantastic at showing me the space and would absolutely recommend him 10/10. East access and friendly
They are the best!! Masuma and sadik, made our experience easier.
David was great made the process fast and easy and pain-free , he is highly recommended, speak to David at public storage !!!!
I would like to commend this property because I was so well treated by Bryanna, she was super helpful and polite and patient with me. thank you so much Bryanna, I appreciate your help, I was on a sad day and you made my day better. God bless you!
Bryana was very helpful and explained everything I needed to know. I appreciate the efficiency as well as her friendliness. Makes the move so much more fun! Thank you
David excelente servicio
David was awesome to help me move in. Great tips and was personal to make me feel safe and secure.
Bryanna was amazing. Thanks for making everything fast and easy .
David did a good job!
David muy buen trabajo y muy amable y profecional servicio
David was undeniably helpful and went out of his way to help us settle our stuff in and made the move in process easy!
Brianna provide a five star service. I left well informed 😎
David is a really great property manager, good experience!
David was great!! Showed me to unit and everything
Our storage space was broken into. 3 pieces of luggage were stolen. 1 piece of luggage was ripped open & all clothes were lying scattered. Boxes were broken into & damaged. Got to know that There is no sensor to track when door was opened as was requested by Irvine PD. The lock was not broken, which again left us amazed. Also 1 of the associates named Cristina was extremely rude, unprofessional & seems like she hates Indians. She was not willing to listen & was very unfair in her dealing. All other associates were very professional & helpful. We sincerely hope the culprit is brought to justice as its all very stressful & particularly some of the items were priceless memories. The insurance claim is again a long process (even though we have been paying for it the last 3 yrs)
CHRISTINA AND DAWN WERE GREAT GOOD ADDITUDE AND GOOD VIBES.
David did a great job and was very helpful.
Thank you David the process so easy.
David was helpful. Thank you for helping with my reservation. 10/10
Bryanna was very friendly and helpful setting up our new unit. Thank you!
David provided us excellent customer service upon check in for our new storage unit! We appreciated his cheerful attitude & helpfulness.
David hizo un buen trabajo
David provided me with an excellent service here today.
David and Bryanna were very helpful! Very much recommend this location!
David nos ayudo muy bien le doy 5 Estrellas
David se portó muy respetuoso muy amable muy buen servicio al 100.
Bryanna was helpful assisting me opening up a new storage unit while assisting other customers. Bryanna was very good with assisting everyone and acknowledging them and their needs! Thank you for the help!
David was incredible! I wanted to move into a different unit because my original one had an AC unit that took up a bit of space. He was so kind and accommodating and immediately moved me at the same rate. I’ve had a great experience so far.
They close way to early 5/6 pm. Very unconvenient makes it hard to grab items out of storage. I was having issues with the app where it wasn't letting my payments go through. Called and found out you can not do a payment over the phone, but instead, you have to go personally and make the payment. Very confusing process all throughout. They don't even have a cart of some sort to help move some items around. 🙄
David was excellent and a big help!
David really help explain how the process works and even helped me get a good deal on short notice.great work
David is amazing!!
David helped me out and he was the absolute best. Kind and understanding. He was here to help me. And he didn't turn his back on me when approached with someone new
David was awesome. Very very helpful
David made renting a new unit absolutely painless
David was amazing and explained everything step by step. Excellent service!
David was a great guy! Very helpful!
David is great facility manager. I can highly recommend!!
Smooth move in.. The manager Dave was nice and professional.
David good costumer service
David did an awesome job. Met all needs
David offered great costumer service, however there is only one Cart for usage & that’s a major inconvenience. Also wish the unit sizing was accurate, we measured the unit and it’s measurements are not accurate in comparison to other Public Storage facilities.
David is AWESOME 🤩 He deserves a raise!
el joven q los atendio los dio un exelente servicio David zelada
David is exceptional and made our move in process seamless. He was very kind and made sure everything went without problems. Definitely made my stressful day of moving LESS stressful. thank you David.
David was awesome in helping me of my time of stress i got hooked up with a great deal on a nice clean unit and got a great price on some boxes thanks public storage for having great employees and resources wi highly recomend to everyone
Brianna was very helpful! Thank you!
Thank you David for helping me resolve a billing issue. Much appreciated and super fast response
David was very helpful. I needed another storage unit and he located another unit right next door to the other. Super kind and efficient.
David was very courteous, helpful and patiently answered all of my questions. At the end I’m very happy to get a unit that works for me!
David was very helpful during a stressful move. He found us the best available space which made it a lot easier. Very friendly and helpful! Thank you! Gina Dartt Nelson
David has been great. Quick and easy!
David helped me right thru the entire process, painless I needed a unit during my lunch break, handled. Thanks
Unfortunately needed to rent a space and was deciding between this location and the one off Red Hill. I picked this spot because the unit was ideal as well as Davids professionalism! He helped me through every step and explained every penny I was paying to me before any agreements and terms were finalized
Bryanna was great!
David was very friendly and helpful with our move in. Very knowledgeable of the faculty as well.
Thanks Bryanna for your ability to make sure the best situation goes to plan!! Customer service is the key to success and we appreciate your service with a smile, we smile back!!!
David did an excellent job
David was awsome helped me out alot great to have fantastic service
David is amazing will help you with the most accessible spot
Bryanna is THE best she is very polite professional, she is very patient explaining everything to me of course with her Amazing smile, I’m so happy to enroll with public store since she selected and recommend to me the best option storage for my needs, truly appreciate you Bryanna!! Tony.H
This storage facility is super clean and in a very safe area. I forgot my keys (or so I thought I did) when I went to move out. Bryanna did everything she could to help me fix the issue. She was incredibly kind and helpful and I appreciate all she did. She went above and beyond! Thank you Bryanna!!!
nice service
David was very helpful and make my rental very easy to complete
Horrible company to rent with! There is no one at the property to help me when I visit, and when I call to try to talk to somebody at the property, I get sent to voice mail and get no call backs. I even try to call customer service to help me with my rental increase and all I get is rejection after rejection with no sympathy of what is going on in my life and how I can barely pay what I'm paying now. It's bad enough that I already OVER PAY for the unit that I'm renting now by $200 ($300 with the rent increase) when I can just move into the same unit, for the same size, right next to me. Why would you increase my rental when nothing has changed to improve the facility? There's no one in the office for me to speak to on the property, no security or safety measures in place to secure everyone's belongings, and now I have to pay more for less? This is ridiculous.
Bryanna was extremely kind, very helpful and walked me through the whole process!!
David, was excellent in helping me through the process of choosing and paying for a storage unit. He was readily available for questions and very patient. Thanks!!
David gave great customer service ! Answered all the questions I had . Made the process quick & easy
The Public storage on Cowan is the utmost worst. Our bill went from approx $180 a month to $400 a month. I need to transfer the unit ownership over to another and have been given the complete run around. I was told by one employee that it was impossible to do. Then I was told by another that whoever told me no, was being lazy. I show up with the other person to do the transfer and of course the office person decided to leave without leaving any type of notice on the door as when they can be expected back. What a waste of my time. I left a message and received a call back 40 minutes later. I show up yet again to transfer the account only to be told that the new owner would be billed twice if we transfer today. I am beyond irate. I have been there multiple times since December with no resolution.
Brianna was super helpful. Great experience getting set up.
Brianna was so helpful and quick to set up my rental!
Bryanna is awesome, she made my moving in and out go very smoothly. She presents to be very professional. My place to go in the future when I need to store again.
David has been so extremely helpful and beyond patient with me the past couple days while assisting me with getting into a new unit. We haven't had the best experience with customer service with Public Storage up until now. David has been wonderful the entire time. If you need help, I would definitely recommend asking if he is available.
David was great, handled everything like a pro. Highly recommended requesting him to assist you.
Very fast and good service by David.
David is awesome
Fast efficient service in a professional timely manner. David deserves a raise.
Excellent service!!
Im so glad i choices this storage.very understand and helps me with my issues so happy.clean place clean.Brianna help with friendly smile.and understand me.just shes good helping doing her responsibility.i will recommend this to all friend.100%satisfy.thank u for having me.God bless u all😍😀Good job.Happy Holiday and New year.🎉🎅🎉😀😀 .
Bryanna is the the great help and professional service thank you to have Bryannan in Public Storage
Excellent and fast service thank you David
We get an email stating "As a benefit to our customers, we routinely do the rounds to make sure each space is properly locked. During our recent inspection, we found that Space XXXX was unlocked or improperly locked. Unfortunately, we can’t lock your space for you. Please come to the property as soon as possible to secure your lock — and everything you’ve stored in your space." We arrive 30 mins later to see they have in fact locked us out of our unit... cancelling immediately.
I got a perfect storage space for my needs thanks to Brianna’s professional and friendly service! Lease terms are also competitive.
Had such an amazing and easy experience with David! My husband n I needed to get a large storage as soon as possible and David made that so easy for us! he explained everything thoroughly & was very knowledgeable and answered all of our questions! he was also very sweet & funny. We loved talking to him. He made this whole experience fun! we love good customer service 😊
Christina was very professional and helpful throughout the process of me selecting the right storage unit for my situation. Thank you!
Just 2 months they change the rent from $355 to 442 USD. not good for long term corporations. I have to find a bigger warehouse and never rent public storage as my warehouse
Outstanding service by Bryanna
David helped me set up a unit. He was wonderful. The whole process was painless. The facility is very clean and well run. I highly recommend.
Good service of David selada.
I went there today and spoke to Bryana. i just came back from overseas and needed a storage space for my household property. She was very polite, helpful, and knowledgeable. She showed me the perfect size unit that I needed and the paperwork was quick and easy. She took the time to also show me around the property and how to use the App which was very useful. Highly recommend to check out if looking for a good deal on storage.
Bryanna was more then helpful :) Thank you
Bryanna was very helpful and answered all my questions.
Bryanna was awesome!!! Very helpful 😊
I was helped by susanna and she was really nice.she was very patient on helping me, I’m glad she was there to help.Thenonly reason i don give 4 stars because the unit ceiling is not well covered with the insulation and because the hours suck.I wish they opened earlier not a 9:30.
Susanna and Dawn were the best. They took charge of a situation and fixed it. Susanna is the best
Its a nice place and the staff is friendly.....the only thing I do not like is the hours which is 930am to 6 I wish I would have payed more attention to the hours before I moved my things in its hard to make it there after work when I get off at 5pm But other than that its great.
Bryanna was very helpful! She was able to get us signed up with no problems and gave us a great deal! She even helped us set up the app on our phone. She is a great member of your team here! Thank you Bryanna!
Got a storage unit over the weekend from Susana Oliver (floating manager). First of all, when she called to set up a time to meet, she was so nice and knowledgeable. I told her I’d come in later that evening and called to confirm that I’ll be there. She was pleasant, professional and even brought over the moving cart they have so that I can load everything in one shot. She had to get it from the other side of the storage buildings and did with a huge smile. The next day I had to come back to bring more stuff. I told her I’d be there in the evening as well. She went out of her way to call me and make sure I make it in because they closed at 5pm on Sunday. I was going to show up at 5! That was so nice of her. If she hadn’t done that, I would’ve had to wait until the following weekend to bring the rest of our stuff. When I came in on Sunday, I asked to swap my unit for another since the lock latch was kind of messed up on the first one I had reserved. She did it, no problem. She also brought the cart AGAIN for us. She was kind, professional, knowledgeable and I really enjoyed the whole experience. Especially because, when you are coming to a storage unit, you’re usually spring cleaning or organizing, and really tired. It’s usually the last step you take right before your project is done. She made everything so easy. Thank you so much Susana.
Wow Ambrosio is a fantástico employee! I was in a rush and he helped me find the right size unit for my needs. This property is very clean and secure. Thank youambrosía!
Purchasing a unit at this location was fast and simple. Bryanna did a wonderful job answering my questions and getting me in and out quickly.
Bryanna has been amazingly helpful!
I have a unit as of last week here at Public Storage thanks to Desmond. I appreciate his exceptional customer service that made moving a lot less stressful. Professional to say the least about his work ethic. Even with online services glitching, Desmond was able to assist me in solving the problem with reservations. His communication skills and ability to show resolve were phenomenal. Customer service needs more people like Desmond, thank you!
Visited this facility today and was accommodated my Bryanna. She answered all our questions gave us a tour, got a great price, loved it, so signed it. Thank you for your help
Bryanna provide excellent service. She was very friendly and thorough.
Tammie was very helpful with the move in.
Bryanna was the best!
Great service from Bryanna!
Hi Brisna, was very helpful with checking on.
Bryanna was great at helping me with the process of setting me up with a storage for the first time!
Bryanna was amazing and quick!!! Def recommend
Bryanna got me all the help that I need.
Bryanna helped me through the move-in process. Quick and easy. The access via app is a plus. I recommend it!
Outstanding, customer service from Bryanna. I appreciate her assistance.
Bryanna, has been a lot of help! I’ve had my storage unit for over a year and a half going through a divorce. She has helped me keep my stuff that money can’t buy and my sanity at tha same time! Thank you
Bryanna was very helpful both over the phone and in person!
Bryanna was fantastic! She was friendly, informative and so helpful. She made my transfer unit super easy! Thank you!!
Bryanna gave me 5 star service
Great service from Brianna
Everything very good, thanks
I visited this location yesterday with it being my first time being at a storage unit. The worker there Madi provided me with outstanding customer service. She not only knew what she was talking about but also made it a refreshing experience with the kindness and compassion she showed for her job. More people in this world need to have her upbeat fun personality, it’s brings me more faith in this world during these hard times. Thank you Madi!
Bryan provided excellent service
I've used this storage for almost 2 years and first they seem to care and are nice to you but when you try to reach them, it is IMPOSSIBLE to get help or communicate since there is no one at the office nor on the line. I've used different Public Storage locations yet this one was the worst experience. Wood floors, old and no strong AC. It works for the price but if you need to frequently go and check your stuff or just to even talk to the property manager, you will have a hard time. Needs more staff or someone on site at least.
Bryanna basically runs this place and does it with ease. Perfect service.
Amazing customer service today. I was having trouble picking out the right unit with the desirable price, and service member Madi was absolutely wonderful! She was extremely understanding and all around accommodating to my needs. It was all around a pleasant experience, and I would highly recommend this location! Thank you Madi!
I rent a unit 🔐at this facility🚫but the rent recently went 🆙 like✡️ $15💸 more a month for everyone then a couple weeks later 🗓️they cut the hours of access by like 2 hrs🕑 so now we are paying more $💲 to be able to access our belingings from 10 am till 5pm...🤔 😡I don't even get off work😴 till 5pm needless to say.. +++++ UPDATE. NOT ONLY DO THEY CLOSS REALLY EARLY STILL BUT EVEN WHEN THEY ARE OPEN THERE IS NOONE AT THE DESK JUST A CONSTANT "BE RIGHT BACK" SIGN. & THEY WONT LET ME PROCESS PAYMENTS ONLINE BECAUSE OF MY CARD DECLINED ONCE SO NOW IM PAST DUE THE CODE WONT LET ME IN THE GATE TO ACCESS MY THINGS AND I CANT EVEN PAY THEM CASH MY THINGS GOING TO GO TO AUCTION & THERE NOTHING I CAN DO HERE! THEY PRETTY MUCH ATTEMPTING TO STEAL MY STUFF! CROOKS
The facility is about what you'd expect - these places are all the same... EXCEPT, I've never rented one before with such inconvenient gate hours. 9:30-5 on weekends and 9:30-6 on weekdays. Can't go before work, can't go after work. If you are even 1 minute after 5PM leaving the facility you get an electronic warning email and a text. Would not recommend if you are employed and are trying to move yourself on your own time.
Best storage I've had so far, Bryanna at the front desk was very friendly and professional at the same time, she explained everything to me throughly and made sure that I'm getiing the right size, highly recommended!
I have two units at this facility. When I started the gate hours began at 6:00am. There was a problem with the gate and the facility apparently used that as an excuse to cut opening hours back to 9:30am. Despite assurances that the old opening time would return, it remains the same. This reduces the value of the facility, and makes no sense, especially considering the other Public Storage facilities in the area have gate hours starting at 6:00am.
Great experience with the site manager Bryanna to provide me with excellent customer service,
The store manager Eric did a great job.
Brianna helped us out today, quick, efficient, friendly, and super easy! 😀👍🏽
Great experience. Bryanna was awesome. Made the process easy and provided Horst information.
Hands down the best Public Storage I’ve used before!
Awesome help. Bryanna is the bomb. Go see her.
Bryanna was amazing! She was very kind and helpful. She answered all our questions and provided great customer service! Thank you.
The manager here is great! Met me there and got the lock cut when I came in from out of town to grab some things from storage. Facilities are clean and secure. I've had stuff stored here for years while I move around
Bryanna is really nice and helpful! The price is fair and I will definitely come back if I need to store anything in the future
Great place for storage
Bryanna was very helpful and made the rental process quick and easy
Plenty of space for what I was looking for and the staff was very accommodating!
Great service! First time using public storage and I was a bit lost finding the location as I am new to the area. I called and spoke with the property manager (brieanna) and she was SO nice and incredibly helpful! She gave me great directions and helped explain the pricing and everything else to me. 10/10 I would highly recommend this location and company thanks to her! I will let everyone know about this place from now on! Thank you public storage!!!!
Bryanna was extremely helpful in securing our storage unit! She helped us get everything done quickly. Definitely recommend using Public Storage.
Bryanna was a great help and was able to assist with getting a new space while making sure other customers were taken care of as well. Great staff and clean space! Very helpful with all of my questions.
Outstanding Service from Bryanna!
Bryanna is wonderful, very helpful, and knowledgeable of the facility. I would recommend this location to anybody who's is looking for storage place.
Brianna helped me get checked in and set up quickly and painlessly! Ez-pz, lemon squeezey!
Bryanna"s Service was excellent
Bryanna is amazing so helpful !
Manny has been really helpful, I enjoy talking to him and felt extremely comfortable thinking that Iam storing in a fun friendly place . Thank you for your kindness and much help :)
Had a storage unit here for a little over a year. They were easy to work with and always really nice whenever I called or came in. The unit itself was spacious and walkway / hall was always extremely clean and smooth. Moving out of town so had to move out of this space. Manny helped me out and was very helpful. I would recommend this if you need a good storage unit.
Emmanuel is always friendly and caring and keeps this facility clean. He and George are always helpful. Better than the staff at other larger facilities in Orange County. This is why we chose Public Storage!
Manny was very courteous and helpful.
Manny was the man! great online experience and service, really enjoyed the kind service
I just want to say that here at Public storage Manny was such a great help highly recommended great customer service
Manny did a great job helping me and explaining everything. Very good customer service!
Excellent service! Thank you Manny!
Manny really had great customer service, very fast and easy process. Would highly recommend!
Manny is always so helpful and we love renting our space is here! It’s clean and everyone is always so nice.
Manny helped me out with fixing an issue I had with my account and provided excellent service. I definitely recommend this Public Storage if you're in the area in need of storage.
Great service Adam! I appreciate your help with everything.
Exceptional customer service and quick response times! Unfortunately we had to vacate our unit due to personal reasons, and even though we lost our keys (our fault entirely) everyone at Public Storage like Manny and Adam were so willing to go the extra mile to make sure our every need was met. From providing complimentary lock cutting to keeping in line with our schedule, Public Storage has been so gracious every step of the way! I would definitely recommend storing with them. They offer unbeatable prices with the added bonus of CARING about customers!
Emanny was really helpful with closing out the storage. The whole process was super easy and the storage itself is in a perfect location! Defiantly recommend
Nice service
Manny and Adam are super helpful and made the experience seamless. Great service, cleanly units, and great price. Would highly recommend!
Great service, quick and easy process and customized to exactly what you need Update: I spent a year with these guys storing product for work. They were class A service all the way through and I’d recommend using their services if you’re in need of storage.
Marvin from pro movers came by to pick up some items and we had left some items behind and Adam and manny took care of my stuff while I came back. Highly recommend this storage unit they very clean and respectful and Adam was a very great help .. 10 STARS
Manny is awesome, getting a second unit today and getting a great price.i have other options around but will continue to store here solely for the customer service ! Highly recommend
Great service, worked with Adam and Manny and they were great start to finish.
Emmanuel is good servicethank u
Emmanuel was Excellent!!!! Clean and secure spot
A safe and clean place to store! Great service from Adam!
Great place to store, always clean and quiet with carts available in front. We received a good deal on a unit here. Adam was a great help with moving out of our storage unit as well!
If you are looking for a secure and clean storage facility, then this is your place. They have the most helpful and knowledgeable management team in Manny and Adam. They make sure all your questions and concerns are taking care of. Try it, you won't be disappointed.
Manni was helpful and swift. Great!!!
Manny did an excellent job helping me get a great unit for a great price!
Great service support from Adam at the cowan storage facility. Great prices and reliable
Adam super helpful and great customer service😊
Muy buen servicio de Manny...👍
Manny was great thank you for the service
This place is awesome with awesome people. Never have I been to a public storage as clean as this one. Their employees were friendly and greeted me with very great hospitality. Manny rocks!!!!!!
Adam was super helpful and efficient. Thanks ADAM 😂🙏
does this facility offer car storage?
Manny very kind shoe me the storage and so easy to eso up I totally recommend this place
I worked with Manny and he walked me through the entire process. It was very easy and painless, will be back next time I need a unit.
Adam was super nice and helpful
Adam was so increhible nice
Adam was such a great help, amazing customer service. The unit was so nice and helpful!
Thank you Manny for the smooth transaction!
Emmanuel helped us so much
Manny was great clean and secure faculty
Adam provided excellent customer service highly recommend this place 😁
Great Locarion really clean..Adam was a wonderful help with his customer service he was helpful and went through the process of explaining everything very efficiently.Will definetly come back Thanks Adam
Manny and Adam really know how to keep their customers content. Everytime i come to pay i get greeted and welcomed, and they know me by my nickname here already. I always see them cleaning and during these trying times, they are working with their customers on discounting rent and offering great sign up deals! I have referred many of my close ones here soley for the service provided, and would not use any storage elsewhere! 10 stars to Manny and the personnel here!
Management is amazing here! I would not go anywhere else! Always keeping up with keeping storage clean. Awesome customer service, wish they had awesome customer service like this everywhere!!!! If I could I would rate this storage team a million stars!!
Location is right off the freeway, staff always friendly, thanks Manny and Adam!
Manny was excellent. Helpful and efficient.
Adam and Manny really keep the place nice a clean highly recommended
Very clean. I would 100% recommend this storage space. The staff here are very polite and helpful. Adam went out of his way to make sure he answered any questions I had. Manny was also very helpful and kind. Both made sure that I left with a smile on my face and with a secure and clear mind knowing that my items will be safe here. Best employees ever! Very friendly and made sure I felt comfortable while keeping it very professional.
Good place. Help me l lot. Manny will help u a lot
Came to the public storage on Cowan , was extremely clean and had no problems with getting a rental . Manny was super helpful and polite. I recommend this public storage
Manny was super personable and very helpful!
Adam is super sweet and helpful, he showed us different sized units and we ended up booking one of them. The whole place is clean too. We appreciate your help Adam!😊
Adam is great! Highly recommended.
Adam was a great manager who kept the property in awesome shape. We had an east check in and check out process.
Nice facility, helpful staff. Thank you for making move-out easy, Adam!
Manny was extremely thorough and helpful in my process of moving!
Just got my unit here via ERENTAL it was so simple smooth and easy and I suggest everyone to do so as it as easy as 1, 2, 3 and BAM! I got my unit and it came with a light inside. This Facilty is so nice and clean. Emannuel the property Manager was so professional he called me and asked how my move in went and I couldn’t be more happier that he called. Adam the manager was so customer service oriented with a smile always on his face and saw us moving in and was asking how the service was and I couldn’t be more happier with the service here! 😃
Clean storage facility and excellent costumer service! Came in to check on their 10x10, Adam was very nice and accommodating on helping me find the most accessible storage unit. Can’t wait to move my stuff. Thanks Adam! 😊
Adam was super helpful. Got me in an out real quick. Highly recommend this storage facility. Also conveniently located off the 55 freeway and McArthur
Great space! Adam and the rest of the staff always provided great customer service and were very helpful answering questions.
This storage facility is very secured and well maintained. The prices here are on the more affordable side compared to neighboring places. Manny and his staff do a great job helping me with my questions in the office, as well as keeping my stuff secured. Highly recommend
Got great service from Manny. Thanks a lot.
I had a great experience with Manny, he is very kind and genuinely cares about helping keep your things safe and secured. Thanks for all your help Manny!!
Came in yesterday to get my storage unit, Manny attended me and he exceeded my expectations and helped me with everything He could answered all my questions. Service was great, friendly and professional
Nice experience with Manny. He’s patient and nice!
Austin helped me out today to close out my account and it was fast and easy and he answered all my questions! Will definitely use this facility in the future, my time using Public Storage was so much easier than I thought it might be and fit my needs perfectly!
Fast, quick and very professional. Thank Austin for explaining the details how everything works
Austin was great help today at this location. He answered all our questions making this visit very easy. Great customer service!!
Asutin is nice and friendly
Manny de la Rosa is a superstar! Made my experience smooth and simple! He is a class act and I highly recommend public storage based on the people who work here!
Manny has great service very helpful.
Emmanuel gave really great, quick easy service. Explained everything thoroughly and anticipated my needs of mattress covers and furniture preservation before even asking. Thank you again!
Friendly, simple speedy rental . Great facility and great to do business with,
Austin is very helpful and knowledgeable can communicate effectively with customers very professional
Manny is AMAZING! Let’s be real moving is a nightmare, but this guy went ABOVE and beyond to help me and make the experience seamless. Seriously cannot recommend him enough. Do yourself a favor and ditch the headache- ask for Manny. Total rockstar!!! 🙏✨
Manny was extremely helpful with getting my storage space setup and helping me get a new lock on my storage unit. Really happy with the customer service at this location and the storage space itself
Quick and friendly service considering the circustances
Excellent service by Eric!
It was such an amazing storage experience and Asam made me feel so happy with my new spot, he is such an amazing guy. I recommend you come here if you would like outstanding customer service as well as they help with providing me a cart to help me. I love it here 😍 thanks once again Adam. You are the Man!!
great service!
Adam was wonderful and very accommodating!
Couldn’t of had a better experience. Adam to his time and wAlked me through. No need to go anywhere else I got my unit. Thanks Adam
Manny is such a sweetheart. He made the whole process easy and smooth. He provided me great customer service.
Adam is super helpful. Highly recommend
Manny did a great job helping me out today ! First time getting a storage unit of my own and he eased into it perfectly !
great service! The manager call manny over there is super nice!!
Great Public Storage place and Adam was outstanding with Customer Service and helping me get a unit. Five Stars!!!
Adam is perfect and helpful. Nice guy.
Manny was amazing, thorough & patient with all my questions.
Property manager at this location by the name of Emanual was very precise with the information provided to me. He was very polite and patient, Overall great customer service.
Adam provided us with excellent service, very kind and effectively answered all our questions and concerns.
I want to thank Manny for the perfect new customer experience he provided today. From reservation to move-in Manny you were excellent! Thanks so much.
Public Storage is NOT “doing their part”. They are refusing to work with their customers who have been negatively impacted by COVOD-19, charging late fees, imposing lock-outs, placing liens & scheduling auctions. Customer service and management are non-responsive and refuse to make any concessions or compromises during a global pandemic. To quote the regional manager who finally responded after 3 weeks, “this (COVID-19) does not change the terms of your lease.” Shame on you for being greedy and refusing to help those who are in desperate need.
Reserved online and Tammy checked us in and had us finished in 30 minutes. Tammy was wonderful! Great facility too!
Adam was wonderful
Adam is awesome for getting me a storage the place is nice and clean
The place is clean and people here are very pleasant, especially Adam is really helpful.
Adam is the best
Manny and Heather were really helpful
Manny has been very helpful and professional
Thanks Manny and Heather! You made it easy and simple for us.
Emmanuel was very helpful and nice.
Amazing experience! Emmanuel is very efficient and keeps the property amazingly clean.
Emmanuel was very helpful.
Manny was very helpful with getting a great unit. Quick and easy.
Great Job Manny! Thanks again!
Jose and Manny were awesome today! I came in at the last minute emergency needing a space and was greeted with outstanding service! The facility is well maintained and clean, but what stands out the most is the extra mile service provided. First time user of public storage and will definitely be referring them to my friends and family
Manny the manager is great, very helpful. Facility is well maintained and clean.
Jose was very helpful and made the process quick and easy. Thank you Jose!
I wanna say Jose palma helped me with everything as of renting a container especially when i was in such in distress from my situation of me moving out in such short notice thanks again will be referring my friends and family to this place
Easy checkout process.
Manny did a great job finding us a unit that worked best for us. He was very fast in getting us set up, and I recommend you talk to him if you want to rent here.
Greetings all who reads reviews. I am the type that is particular about most things; especially paying attention to detail... But most importantly I pay attention to is Customer Service... Manny is such detail oriented and amazing with his service... Thank You Manny
Ma,y was extremely helpful
Manny was terrific! Best service ever! Ask for him because he rocks!
Awesome! Friendly - clean - great rates!
Emanuel provided great service
Emmanuel was Wonderful helpful friendly and welcoming!!!
Manny was super nice and helpful.
Just wanted to say thank you Emmanuel for your help!
Emmanuel was very helpful and thorough.
Emmanuel was very nice and helpful. He got me into a storage unit that will be the perfect size for my stuff.
Emmanuel has great customer service and is very helpful. The service was great, I recommended people here because of him, thank you.
Emanuel was very friendly and efficient setting me up with a new unit.
Manny was very helpful, pleasant and very informative. We appreciate his work ethics and a cool dude he is!!
Emmanuel provided amazing service. Quick, easy, affordable.
Look for Manny. Excellent service. Highly recommended!
Manny the property manager at this facility was more then awesome and tremendously helpful.. Thank you manny from public storage
Manny was super nice and helpful. He knew what stuff I would need and had the right recommendation ready to go. Smooth and painless process overall!
Emmanuel was very helpful and quick service
Came in to get some stuff from my friends unit today and I had no idea where I was going but luckily Raul was able to guide me there and even helped me rent a cart. A genuine guy and a very clean property.
Great experience! Emmanuel was a great help.
Emmanuel helped us out throughout the storage touring process. We originally reserved a bigger space, but was curious to see a smaller space. Turns out we don’t need bigger space, he granted us same discount for the new space and helped us out along the way. He was awesome and I’d definitely recommend him and this location to anyone!
Excellent guys. Everything so easy. Adam was the man!!
Emmanuel was great. Quick and easy process.
Adam was awesome! He explained everything to me spot on I highly recommend this location to my friends and family. If you want your stuff to be safe come here! 👍😁
Adam was such an amazing help, he got me the perfect space at the best price. Great customer service, 5 stars for sure for the property, and their employees always have a smile when greeting.
Thanks Adam for customer service!
You guys are awesome ! Adam and the staff were amazing. Great job taking care of my storage needs!
The service was great. The employee who helped me, Emmanuel, was very helpful and communicated clearly. I would definitely recommend this place.
Emmanuel helped me out a lot, and got me a nice spot close to the front door!
Great service by Emmanuel
Good place Thanks Emmanuel
Many did a great job! Super helpful. Thanks buddy for your help!
Emmanuel was great!! He went above and beyond with his customer service!! Made this whole process finding the right storage easier!!
Emmanel, the Public Storage Office Manager is an efficient professional. Public Storage must be a great place to work because all of their employees are smiling!
Property manager, Emmanuel, made the experience very enjoyable and informative. The property is well kept and managed.
Emmanuel is awesome . Very helpful
The manager, Emmanuel, is more helpful than people at any of the other storage units, about 12, that I have used in the past! This facility is also clean and well-maintained. Thanks Emmanuel!
Great service. Emanuel was friendly, knowledgeable and very helpful. Would recommend
Adam is really helpful and I like the way he described everything patiently
Emmanuel very good custumer serves
Emmanuel..... Thank you so much for you awesome customer service. For answering my 1,000 questions. For walking me thru the process and explaining everything. Totally recommend this place.
I just left the Public Uhaul and I am very satisfied with their customer service! Manny was a great help and made everything easy for us to rent out a space!
Manny was great. Very helpful.
Emmanuel was extremely knowledgeable and helpful in providing a great customer service experience! I highly recommend public storage for an easy and secure spot to store your furniture!
Emmanuel had the best customer service i have came across in a long time. He was knowledgeable and very helpful!!
Great service, Emmanuel provided quick and reliable information and instructions. Thanks!
Muy atentos buen servicio
Jenni and Manny are the best!!!!
Shout out to Manny! Great customer service, brother! Highly recommended!
Jenny made me feel super welcome and explained everything very thoroughly! She’s a great employee. I also feel safe with my items being stored here.
Emmanuelはとても親切に説明してくれました。 館内にはたくさんのstrageがあります。廊下には電気が点いていて、エアコンも適度に管理されています。エレベーターも十分な広さがあります。
Manny is the bomb great customer service
Jenny was a tremendous help and very courteous and helpful and answered all my questions. Very pleasant experience.
Manny is always there with a smile and ready to help!
Emmanuel was off helping ànoher customer when I arrived but came back before the posted time saying he would be back. Was prompt and took care of me and another gentleman while also helping someone with paperwork. Multi tasked was polite and straight forward.
Emmanuel excelente servicio muchas gracias!
Emanuel good service
Manny and Jenny were awesome in helping me with my transfer, they made sure to explain everything about the unit , and even let us use multiple carts to make it fast and easy! Highly recommend using this facility
Good job Jenny
I moved into a storage unit at the end of April 2019, I then received a notice in Sept. notifying me that the rent is going up $35. per month (+ $11. insurance) in Oct. 2019, less than half a year (within 6 months) they are raising my rent shortly after moving in. Raising the rent on a unit within 6 months is bad practice, $420. more per year if I kept the storage unit.
Good service thanks
Horrible customer service. At first contact, they were super nice, but the minute they take your money, it turns into a distant we dont care attitude. They close intermittently without notice except a sign on the door even though they have email and telephone numbers, they forward you to the district manager to leave a message and a return call has never happened. They have a filthy restroom and rarely keep the property clean and cleared of trash, dust and leaves. Horrible place. I will never do business with public storage again. Dont let the fresh paint fool you, the environment is amazingly horrible. If you dont want to be able to access your things, store them here.
Emmanuel is very helpful and good man!! He himself offered a better rate at this location compared to where I am. And am going to consider that.
Emmanuel provided excellent service.
Manny, the new manager at Public Storage, is absolutely great! Helped us transfer to a smaller unit—exemplary service!
The team was very efficient and got me all settled in quickly. Thank you!
Beatriz was lovely and very helpful!
Thanks Beatriz!
Place is very clean and signing up is so smooth with Beatriz guiding and going through the whole process!! Found my storage place!!!
Ofrecen un buen servicio al cliente
Emanuel and Mariah good service thanks
Emmanuel was awesome today great facility nice and clean and very cheap rates , quick and got me in n out highly recommend here
Great service! Lani and Emmanuel were super friendly and helpful and answered all of the questions I had. Highly recommend this location for storing your stuff!
Emmanuel is awesome at explaining everything about the contract. He’s also very helpful! He deserves a big time promotion!!! ❤️❤️❤️
Great experience. Manny was very helpful
Emmanuel is the best! Very helpful with getting us all set up in our unit!
Really good and convenient space to storage, friendly staffs and awesome customer service. Like all here. Thanks Manny and team
Emmanuel gave very excellant service i will recomend this storage very good rates and very good custmer service
Manny was very friendly and helpful
Manny was awesome! It was my first time leasing my storage unit and he walked me through the whole process 🤓👍🏼 GREAT CUSTOMER SERVICE!
Bryanna was very nice and helpful. Great experience. Clean facilities.
Manny and Beatriz good customer service thanks
Emmanuel and Beatriz are extremely professional and informative. They went above and beyond to welcome me in.
Bryanna was great
Easy to understand good price and bryanna maded everything easy to understand
Manny and Beatriz are the best. Very professional, friendly and efficient.
It’s good place and easy to start.
Manny was great! He answered all my questions and helped me save money on my big move and needing storage from WI!
Thanks Emmanuel! Great service
Emmanuel is a great guy.. very friendly employees..🙏🏻he helped me to find right place.. and answered my thousand questions! Very happy! 🤗
Jenny is wonderful! She is so sweet and helpful.
Jenny helped us out and she was wonderful! Very sweet and informative, and intentionally chose a unit close to the elevator for me, since I told her I had a large amount of furniture to move in. 10/10 recommend 👍🏼
Service was amazing. I came in and emmanuel greeted me with warm service, thank u for ur help and always listening to what I need happy customer here.
Jenny was awesome! Provided me with great service and answered all my questions before I even asked.
Emmanuel was incredibly helpful and made my life so much easier by getting the storage space set up, I would definitely recommend.
Jenny & Manny were great and helpful. Very easy to deal with. Thanks!!!
Emmanuel was wonderful! He was very helpful in answering all of our questions and made us feel comfortable in our rental. Thanks for all of your help!
Lani was absolutely amazing and friendly!!! She was very thorough and extremely helpful and made the experience easy and painless. She had a great positive attitude and I really appreciated it!!! Thanks Lani!!!
Manny was excellent! Helpful courteous and a great communicator. The storage unit is spotless and I got that outstanding $1 first month deal. Thank you Public Storage and Manny
They’re the best
Manny and Jenny were helpful and most important friendly. I felt welcome and very informed.
Clean facility, good location. $1 move in special is a joke afterv$14 insurance and 1 time $35 move in charge a $60 a month unit costs $61 as lso $20 for circle lock and your looking to spend close to $75 for a advertised $1 move in special.. if that ain't a bait and switch I am not sure what is...
Mannny was great good service.
Manny was absolutely awesome! He was a genuine guy that took care of all of my questions! Great service goes a long ways!!
Very good experience staff are very friendly and helpful Bryanna was very helpful and very kind highly recommended place to store your stuff the storage units are very nice facilitie is very clean and secure
Manny was super professional, easy to talk to, got the job done quick and easy .
Manny delivered outstanding service and made my first time renting a unit fast and easy. Thank you!
Manny took good care of us.
Manny was awesome!!! Great job and quick!
Bryanna and Manny did a great job setting me up with a unit on such short notice. They answered all of my questions and were professional. I love that it’s right off of the freeway and secure. Thanks so much!
This location is my go to I’ve had friends and family come here for a temp. Storage for the last 10 years, and will continue to. Management is very courteous and respectful towards us. Clean, secure, and easy to access units. Customer service is beyond family -oriented it feels like people who care about you. Thanks to the front desk under Emanuel’s management for making it easy for us every time.
I came down to this property today and received excellent service from Manny! He did a great job at explaining everything to me and answered all my questions! Would highly recommend this location.
Manny was def. very helpful, efficient, and friendly!
Manny was very helpful.
Manny is amazing the best man to deal with at public storage
manny is the best all around, great service, in and out, great price as well.
Manny has been a great help! Friendly & efficient!
Manny was amazing and got us in and out! Every question was answered. Great service. Definitely recommend.
Manny hooked us up with a great rate and provided very friendly and attentive service. Will certainly return for any future storage needs.
Bryana was really friendly and helpful answered all my questions I needed
Thank Manuel for a great service
Manny was so awesome and knowledgeable. He got us in and out and made the whole experience easy. The facility is very clean and Manny is very professional!
Manny is very good and kind. He introduced me everything in case that I know all the details. I like him cause he made my first time in public storage feel perfect.
mammy is doing the fast service, it’s a nice experience.
Manny is so nice and friendly!! Very welcoming and I got a great deal 🙂
Very helpful!
Manny thank you!nice service
My mom died and through my grief not knowing what to do it was the friendly staff at Cowin and especially Bryanna and Luke under the expert management of Emanuel that got me just the unit I needed.
Manny and Luke were so helpful in showing us our storage and how to move our stuff securely! Definitely doing business here again :)
Jose provided great service and was very thorough in guiding me through the storage unit and showing the different features of the facility.
Jose at the front office was absolutely amazing. I left my ID at the office and he ran after my car and made sure I got my ID. Awesome service. Public storage or the owner, please give Jose a pay raise or a job promotion because customer service is hard to find, and this employee went above and beyond
Manny and Kyle provided great service getting a storage unit on short notice! First month for a dollar is a great deal. They require a discus lock which is $19, all storage places do.
Emmanuel is awesome, he’s very informative. Any questions can be answered from him instantly. If you need help, ask for Emmanuel!
Shout out to Manny for being welcoming and thorough!! Great service
Manny it was a great service Thanks!
Emanuel was a great help. Fantastic service
Emmanuel was fast efficient and great love the service for doing that
Emmanuel was very helpful today made my payment really easy nice location and service
Manny / Emanuel is awesome made everything smooth and easy ! Definitely recommend!!
Friendly relief manager!
Manny was great and helped us really fast. Recommend this property
I just got my new space today. And Manny helped me out a lot. So happy for what I have rn. He's really nice and friendly and answers a lot of questions you ask.
Emanuel is taking care me so good, everything is cleared information.property is clean and have save door lock. I recommend you to rent in here 😉
Today we rented a large storage unit from Emmanuel at Public Storage. The unit seems OK, although it has 2 large water stains on the wood floor near the door so I don't know if we will have water intrusion or mold problems there. Emmanuel was polite and knowledgeable, but you should be ready for MAJOR UPSELLS when you go in there!! He said we have to buy their type of lock so we did even though we brought 2 of our own with us, and we could not rent the unit without immediate insurance coverage - purchased directly from them for a minimum of $11/month. All they had to do was tell us that before we showed up for our appointment so that we would have known ALL the costs in advance, rather than springing it on us at the time we rented the unit. Since nothing was mentioned about that in advance, we showed up with a moving truck with our things and were surprised to be required to buy a different lock and overpriced insurance on the spot, feeling a bit ripped off. But we have already notified AAA and learned that storage unit coverage is of course already provided through our renter's insurance policy for NO ADDITIONAL CHARGE and have added it so we can cancel the Public Storage insurance next month. So be aware. He also tried to sell us boxes, which we declined, and some sort of anti-humidifying crystals to keep moisture out of the unit - which we bought (a gimmick? I don't know - definitely didn't keep the moisture off of the floor in there!). So, overall, the facility seems OK and Emmanuel is polite, but we didn't appreciate being forced to buy another lock and insurance on the spot when we weren't told in advance these exact things would be required at the time of renting so that we could have arranged for them in advance. Despite the fact we spent more money than what cost was represented to us in advance, we are hoping things will go well and our belongings will be protected while we're there!!
Emmanuel helped us out so much today the facility is easy to access convenient and secure thanks to the service here we will be storing here for a LONG time!!! Highly recommend
If you need a storage unit hit up Emmanuel, he can get you all set up, thanks man!
Very excellent customer service here .... This property has definetly turned around in service and management... Thanks emmanuel the onsite manager for taking care of our needs definetly recommend anyone in the area to check out the storage facility here there service stands out from the rest
The manager Manny is was super nice and gave us great service. Awesomely experience.
Emmanuel very helpful on site manager. Better than my last unit in Santa Ana. Explains everything about the units and their policy to make it easier transition to move in stuff.
Manny- great customer service. Quick and easy process to rent a unit
Emmanuel was awesome today very effecient
Manny has really good services also clear and fast. Really recommended! Nice guy!
I had some matters to deal with it at public storage and Emmanuel was easy to work with on that. He took care of everything for me right away and of course I appreciate that.
Manny was very helpful & professional. I will be referring my friends & family here!
Experience was great gearing unit here was a good choice..manager was polite
Manny did a great job. Thanks.
Manny provided the most streamlined check in I have ever had with a storage unit property. Everything was swift and I was in my unit unpacking in minutes. Thanks for the great service.
Emanuel was a great help. Thanks for getting me in and out quickly.
We went to a few storage places including several other Public Storage locations. The manager Emmanuel was very friendly, showed us several units and walked us through the sign in process. The facility is on the older side, but Emmanuel is already in the process of giving it a face lift. I chose this facility over the BRAND NEW Public Storage facility less than a mile away based on his service. It was a bonus that it was a bit cheaper too!!!
Manny, the site manager was professional, polite and thorough explaining all details and touring the site and unit.
Emmanuel was awesome today this property is one of the nicer and secure ones in Irvine the new management is amazing they honestly care about the clients plus it smells great in the units higjly recommend they give 10/10 service here
Emanuel is the man!! Best manager in the world! Please give him a $50 raise immediately!
Sarah and Emmanuel did a fast and great job getting us signed up for the unit we wanted. The faculty is nice and has many safety features. It’s great!
Emanuel was such a great help on getting me set up with my first time storage!
Great Customer Service! Emmanuel was very helpful and was able to find us the right storage for us!
Easy check-in and great service, thanks to Emmanuel. Very easy and accessible location.
Emmanuel was very helpful and answered all my questions. Very secure storage building as well!
Thank you very much for great customer service. Nice experience with staff at this location.
Emmanuel was great. No issues, no hassles.
Thank you for your great customer service Emmanuel!
Manny Did a great job !! made me feel secure!!
Great experience, Emmanuel was very helpful when deciding the right space I needed and offering different products to storage my things.
Great service emmanuel
Great costumer service! Great job Emmanuel!
Emmanuel the manager gave us excellent service he showed us a space and offered it to us at a great cheap rate! Thank you to him and Maria in the office for going beyond for us and providing us with affordable prices and packing supplies
Emmauel at public storage was very helpful in helping me get the storage that suits my needs..and the best part was he didn't have me pay extra money for things i didnt need.. Go check'em out
Masuma is helpful and patient. Great experience.
Sasuma help me out they where helpfull
Sadik was great help. Got the storage unit I wanted.
Masuma good!!! Perfect service!!!
Great service...
Great service
Sadik was very helpful and courteous. The professionalism was impressive, the rental pain free, and I'd definitely recommend.
Masusuma is very helpful and sweet, great customer service.
Because of Masuma and Sadik the customer service at this location is stellar. I can honestly say that I am loyal to PS because of Masuma and Sadik.
Masuma was great and smooth transition into a new storage unit
I had a great experience reserving online and a smooth move in experience onsite. The property manager Sadik was informative and very helpful. I highly recommend them for anyone who needs a storage facility!
Sadik was awesome with showing me the unit getting everything set up and answered all my questions, great service!
Absolutely horrible public Storage doesn't honor your reservation. Managers extremely rude. Very overpriced. Use extraspace storages. Top notch.. Stay clear of public storage, Orange and white..
Masuma was very professional and helpful with our storage needs
Great customer service from Sadik
Great Service from Lorraine. Great prices.
Space, the final frontier.. these are the voyages..
Sadik Masuma the customer service is great and our space is clean and well taking care of at all times.
Awesome Service and clean facility
Thank you for always carrying out my needs here in the orangecounty. .
Masuma provided excellent customer sevice fulfilling my storage needs & also help me to buy the boxes & covers as per my needs yo protect my stuff
Maims and Sadiq were very helpful with our unit Rental. Highly recommend!
Absolutely great service here! Best prices and clean storage. Sedik was always helpful and quick to answer our questions.
Very nice service. Sadik has been very helpful about my moving.
Sadik and Masuma ,Loraine did a great job in helping me moving out. Their friendly and very helpful. Public Storage Cowan Street 👍🏼👍🏼👍🏼
Dadik sadik masuma gave me a graet customer service and gretting thank you untill then (:
Sadik and Masuma have been very pleasant since day one to exit. Facilities have been always clean.
Sadik was very helpful in helping me choose the right unit to store my things and answered all of my questions. He made this a very easy and painless experience- thank you!
Masuma was really helpful and clear. Very good customer service!
Good price, clean units and nice manager. Thanks Sadik!
Fast and excellent service 😊😊
Masuma is very helpful and patient
Masuma is good!!
It was great. Sadik was awesome and very patient and kind
Sadik&Masuma great service will definitely recommend to our friends
Thank you. The staff are very kind.
Great prices on units compared to others in the area. 6pm as a closing time was hard at some points, but the units were nice.
Iliana has great customer service!
Very clean facility, we have been here for 5 years and Sadik has been most wonderful and always works with us. Definately recommend this property
Sadik is 100% customer service. Honestly never thought I would give 5 stars to a storage place but Sadik and team made it as good a customer experience as possible. Pleasantly surprised at the level of service in public storage.
Iliana helped me out and she was excellent!
Very helpful sadik and masuma were kind and no trouble at all I recommend you renting out a storage unit from here if you are ever in need (:
Safe place to store your belongings ask for sadik or masuma they helped us out even tho there was a stain left in the unit they let it go
Awesome manager’s always helpful!
Masuma did a fantastic job, thanks again
Very feiendly ,nice area, good service!!
The managers Masuma and Sadik are very helpful, kind and courteous. Have no.problem and they are so friendly with all the costumers and they are awesome.
I was there on a Saturday and they were the nicest people you could imagine. Wonderful people to work with, and a great location. I recommend them completely.
After using Public Storage many times over many years, my experience at this location will bring an end to my relationship with them for good. Where to begin..the place is filthy. I have to air my things out for several days to get the smell out. I don't think anyone has taken a mop to the floors in years. Rate hikes every 6 months without fail. There was a security breach last year and access was severely reduced without any notification. Mangers passed the buck to corporate, who never bothered to return calls or emails. They never once communicated their plans for hours going forward over the course of six months (the time it took to implement a security system!) They sure know where to find me when they want to increase my rent tho'. Of course, the next rate hike came, undoubtedly to pay for this heightened security, which by the way, they never bothered to tell anyone how to use. Bankers hours don't work for storage units, and if there was to be a change in hours, professionalism and due diligence dictates that they should have notified us. I can't remember how many times I drove over there to not be able to do what I needed to. For me, the lack of professionalism and total disregard for my time is a deal breaker. Managers used to be nice, now they are grumpy every time. Oh yes, and after all that security nonsense, vagrants continue to simply walk through the gate behind my car. Yup, so once I manage to get there during open hours, I have to turn around and leave anyway.
Masuma was so very friendly and helpful. Very professional.
Super helpful service! Great place to store your things!! Friendly people.
They were really good.
Decent prices
Great costimer service friendly
This is an amazing storage unit. The people are very funny and very helpful. I would come back if I ever needed to
Very professional and always courteous. I have rented here for the fourth time and this is the only place I will come. I highly recommend this facility.
Not EVEN WORTH ONE START should be NEGATIVE 5 STAR!!! The worst customer service, very rude, access hour cut off time 6 pm!!! come on for people who work long hours hardly any access!! When you first come in, nothing is explained, they add so many extra charges, and then when you want to leave you have to have your stuff out by 6 pm!! how is that possible for working people!! so end up paying extra month for 1 day extra!! A complete rip of company, no prorated, only full month charge!! Stay away and go to different storage company, where you will be treated like a respectable human being!!
Good service
Great customer service! Masuma and Sadik were very helpful and friendly. Definitely recommend this place.
The unit was spacious and took all of our stuff comfortably. Very friendly staff and good customer service. Glad I found them.
Ok
Sadie is very nice person. Very helpful and responsible. My stuff is all safe.
This is the best Public Storage location. I was helped my some of the most polite, genuine people. Everything here is so organized and seamless. Everyone here is so knowledgeable and they truly care about your experience. Don't go anywhere else!
It's really a good place. Highly recommend. 5star
We have been using this storage place for years And we have been receiving excellent services by Sadik and Masum all the time
Masuma is very nice and always offers a friendly smile.
Thank you KATHLYN for your fast and outstanding service
Sadiq and Masooma are very professional and helpful. I have been to several public storages but this particular one has shown excellent customer service. They always greet me with a smile and help me with whatever I need.
Front desk staff was very friendly. Good place
Responsive, agreeable and courteous. My rate was a good price and I was always able to get in and out when I needed. My possessions were in great condition. The office may not be open when you get there so best to call ahead if you need to talk to someone at the front desk.
Zach was extremely helpful and fun to talk to. I got everything I wanted and would recommend this place to anyone
Ms Kathryn was great she found the best storage for me she has great customer service she the best
Customer service was awesome :) Thank you to Kathryn and Clay for being so friendly and helpful.
Ms Kathryn helps us find the right storage for us great customers service she's the best
Always helpful and great hours... Just needed to get a place closer to home!
Super helpful staff, Kathryn was specially informative with company policies and helped us towards making our storage choices
Have been to this storage place couple of times Sadik & Masuma are very very helpful & professional have also recommended this place my friends & family
really good!
Good service from Masuma and sadik
Great service and have better rates than other storage in the area.
Sadik and Masuma are one of the nicest people in the world. They have great service and accommodate to your every need.Their storage areas are in pristine condition. I highly recommend this place to anyone in need of a storage facility.
Sadik and Masuma have been very helpful and friendly. I recommend their facility for any storage needs.
Fantastic customer service by Sadik and masuma. Very friendly and informative. Showed us around the facilities. And answered every question with a smile. Definitely recommend them to anyone. Thanks for an easy transaction.
WARNING: DO NOT DO BUSINESS WITH PUBLIC STORAGE. CLASS ACTION LAW SUIT FILED AGAINST CORPORATION DUE TO UNFAIR BUSINESS PRACTICES... PLENTY OF STORAGE PLACES IN THE SURROUNDING AREA NOW THEN EVER BEFORE. The surrounding storage facilities offer much nicer grounds and access times, nevertheless price. I'm a contractor using this location for my contracts. Morning access is absolutely with late access needed.... Storage facility and management is fine. Any write up on management is truth. Public Storage and the way they handle you is another story all by it self. About 6 months ago, they had a building security breach. One of the buildings 2nd floor supposedly had been hit. Unit had bee broken into. In this event, corporate decided without notice, to have access times to the property restricted. This can be controlled and given access for individuals or it can be locked down in a group setting. Just like if you are late on the bill, they can lock just you down. Management can override, if they choose. At least that is what was in the past. However, NO EMAIL, NO LETTERS, NO PHONE CALLS, NO GATE NOTICE.... NOTHING.... Official gate notice didn't show until weeks later. Just a piece of paper with magic marker with new times. No such effort whatsoever, was ever offered by this enterprise. Again the facility and management is fine. Building is extremely old but since the security breach, they installed a whole new security system, which of course is tied into your account. This can be controlled by Corp too. Management at this time can not override anything. Which in this case quenches the relationship with property management and the tenant. Soon after the breach, my rent went up by $25 with no notice or any explanation. I wonder what this presents... tenants paying for the new upgrade of security. When I first came to this property access was, 7am to 9pm. 14 hour access. After the breach, 9:30am to 5pm, half the time was cut off. So why am I paying for extra $25. They should be reducing my cost since now I lost half my access. Why isn't my storage half the cost now? A class action suit will probably want us to be compensated for our losses, once they review the original contract... we'll see... Public Storage has been horrible in doing business when managing with tenants. Upper management has not returned any calls, district/regional manager being rude and passing the buck instead of taking ownership. Nothing has been done for any of the contractors who are using this facility after talking with a few. We all pick this place base on the same reason. Now we can't get to our supplies and tools to work a job with a fair and reasonable time frame. This Corp. controlled storage facility has cost me several contracts due to not being able to get to tools of the trade. I have only been able to get to it on weekends. Even those hours have been reduced. This has been the case now for over 6 months. The only thing that has been done at this time, they adjusted the access hour later to 6pm instead of 5pm. Still can't get to it in that time frame... Need the late access to return equipment and supplies nevertheless for the next work day. RENT AT YOUR OWN RISK.
Masuma is very good ,take care my everything!
Sadik and Masuma helped me with my move they have excellent customerservices skills and are very helpful I wish them the best
Sadiq and Masooma are very helpful, professional, and intelligent. They helped fulfill my storage needs.
Sadik and Masuma are the best! My family rents a storage at this facility and every time we come in they are always so helpful. I recommend this location to anyone trying to find a storage facility in the Orange County area.
We went to this location to make a payment for a unit. Masuma and Sadik are very helpful. They also informed us that we can also make payments online. I would have saved a lot of time had I known this. Thank you Masuma and Sadik. Excellent service.
I am impressed by the safety, cleanliness and courtesy of Mr. and Mrs. Mukadam. You will not find harder worker in the storage business with 13 years experience.
Convenient lication, certainly much more safe now, however their new hours of operation are horrible. They used to be open from 6am to 9pm. Now it's 930 am to 630pm. Those are terrible hours for a storage facility. Super inconvenient
Very clean and helpful!!! Masuma is always very friendly! Ive been a customer for over five years! Love them!
Very helpful staff, Sadiq and Masuma were outstanding.
Excellent service in helping me move in. Thx Masuma & Sadik for the easy transition.
Sadik and Masuma were super helpful in finding me a unit to store some of my things since i just moved. They explained clearly to me the sizes of the units and which one would work best for me. We saw the unit and the property was very clean. Also they had a good security system which made me feel that my stuff will be safe here. They were very informative and helpful throughout the entire process. What surprised me was how they went out of their way to make me feel comfortable with their service.
Yes they are nice people to do business with.
Service been good. Bad thing access hours closed to early. Rep. Iliana is an awesome person.
Masuma & Sadie gave excellent service $ they r also ever helpful & professional love this place
I've been coming here on and off for the past seven years, and the premises and the way it's kept up has always been clean, and the office personal are always friendly. Buildings are only structures, but the kind and professional people are the ones that help with your storage needs requirements and supplies.
Great people, I have been storing my stuff for 6 month and all was good... the exiting translation was smooth and the people are so friendly.. totally recommended for fast movers!
Masuma & Sadik have always been very helpful and very understanding when life happens.
Sadik masuma Thank for help us in give good opción
I used this Public Storage for a year. The people were great to work with. When my needs had been met and it was time to get my belongings, closing out everything out was quick and simple. Annabelle gave me friendly service and had me out of there within just a few minutes. My interactions with the owners were all positive too. My things stayed in great shape, and I got great service.
I have been coming here for quite some time to store items that I did not have room for when I sold my home and downsized. The staff has always made me feel like my stuff is secure and that has been important to me. Once I forgot to put my padlock on the door to my unit and after I left, Sadik the manager noticed and put a temporary lock on until I returned. I believe the staff here are very honest and consistent in the way they protect the customers and that is why I recommend them.
Kaduna and Sadik are always very helpful and professional. They are a great asset to your company!
masuma help a lot provide everything you need, best service.
They're great very attentive and very helpful I unfortunately was dumb enough to forget my watch on the restroom counter and they found it and they where nice enough to return it to me not too many people do that nowadays all in all great service both the gentlemen Sadik and his wife Mazuma!!!!
Easy and fast service to obtain a storage space. Employees were very friendly and helpful.
Our experience at Public Storage was a great one. Sadik & Masuma were very helpful, courteous and answered all of our questions. Sadik walked us to our unit, showed us the easiest way to get to our unit and Masuma made getting the paperwork done a breeze. This storage area is clean and it's great because it's close to our home.
Great service! Masuma helped me and it was so easy! Clean and easy abscess!
Sadik and masuma are the nicest peple on earth I am renting with then after a few years the always go above and beyond ti serve all their customers
Sadik, the manager, very friendly and helpful. Found me the perfect room for the lowest price both times. Definitely would recommend
Sadik and Masuma are very nice and very helpful with everything I needed. Definitely went above and beyond my expectation. Definitely recommend
Masuna is a pleasure to work with and extremely kind! The unit was also larger than expected.
They are really nice people who run the place. I have had several units with them over many, many years. Location is convenient, right off MacArthur & 55 in Irvine. Place is clean.
Great outstanding service. Sadik and Masuma really provided exellent customer service. I have previously used many public storages but nothing was as good as this location.
Everything was great
I called in advance and they were really helpful and polite. When I arrived they met all my needs and I walked out with a smile. Great choice
Sadik and Masoma were very friendly and helpful! They were very knowlegeable and able to answer all my questions about packing, storing, etc. Thank you!
I found the facility to be extremely clean and totally insect free! The managers, Sadik and Masuma, were very helpful, professional, and friendly. I did sign up for one of their units and would recommend them and their facility to all.
Sadik & Masuma at the front desk were very helpful
They have been google to work with.
Good service
Convenient location right off Fwy 55 makes access a breeze. Not an overly large location so getting into your space never a problem. Friendly owners made for overall easy experience. Recommended.
I feel comfortable when I rent the unit at Public Storage, Cowan, Irvine. Definitely, come back again when I need it. Thanks, team!
Sadik & Masuma are very friendly and professional, very good service than you
Vontrell was wonderful and very helpful
By far best storage I've used. Aside from the fast and easy service, the couple who runs this are very nice and attentive. I never expected to be treated with such kind and welcoming service coming from a self storage, but there's always a first.
Great place to store what you need. Great service and prompt extra care attention. Thank you!
Vontrell & Denee @ 21204, were awesome. They helped me out right away and there are very processional. Thank you two for your assistance.
This is the best storage I have had the pleasure of using. It is very clean and orderly with very good customer service.
Great customer service. Everyone is always friendly and goes above and beyond to be helpful and courteous. Masuma and Sadik are great representatives of Public Storage!
Masuma and Sadik are great team and very helpful, I will definitely come back when I need a storage service.
Sadik and Masuma have been nothing but helpful during my time at Public Storage. Easy process!
They are so nice specially Ms.Masuma how they help & give us excellent treatment.
Come here often to move stuff. Staff is amazing and very helpful. Sadik and Masma are amazing and always willing to help!
The management here is excellent! Sadik and Masuma were so helpful and polite during my 8month with this store! Moved all my stuff out today with no issues ever. Just kindness!
DO NOT TRUST THEIR UNRELIABLE ONLINE RESERVATION SYSTEM! After I made a reservation for a large unit online I received an email with a confirmation number, details of the unit, move-in date, pricing, etc. The email also indicated that “To complete this rental, just show up at the property at 17792 Cowan, Irvine, CA, 92614-6012 on 10/22/2015.” I decided to visit the location and complete the paperwork a couple of days in advance. When I called to arrange a time to do that I was told – to my surprise – that the reservation was not available anymore because “the system” had a different move-in date and I didn’t show up. The on-site managers, Sadik and Masuma tried to explain to me about “the system” and that there was nothing they can do, suggesting me to call their supervisor Todd Haynes in Santa Ana. I immediately called and left Todd a voice mail and sent him an email including my confirmation (with cc to Customer Service”), but I never got any response from anybody. I had already made arrangements for movers, based on the confirmation I received from “the system.” I couldn’t find anywhere in my reservation an indication that I had to re-confirm what was already confirmed; to the contrary, it invited me to “just show up at the property.” Can you imagine if I had done that with the movers and a loaded truck? THIS IS COMPLETELY UNACCEPTABLE: THEY JUST SHOWED A TOTAL DISRESPECT FOR THE TERMS AND CONDITIONS STATED IN MY CONFIRMATION! So, bottom line, I needed to cancel my movers and I don’t have the “confirmed” space, because “the system” says so, in spite of all the documentation I have in my hands.
Great location. Great Service. Thank you Sadik.
Great service great prices very clean and very accommodating.
Kept everything safe. Good customer service. Masuma is very helpful. The locks they sell are 20 dollars but worth it because it cannot be broken. Storage overall is very nice. Thanks for everything
Very good storage, fast service very helpful, I rent it throw Ma summa, she make the job don without aany problem. If u r looking for a storage near OC this is the best place
Sadik and Matsuma have always been the epitome of kindness and friendliness in the most professional manner possible. They maintain the buildings and grounds in excellent condition, and although I have had a unit here for many years, they treat me as if I were a new and favorite client. I highly recommend this as your home away from home!
Great place to store stuff temporarily. Both staffs are very helpful in assisting us to find the right size unit without pure business mind. The facility is very clean and seems to be secure. The only negative is they don't have hauling trucks or vans.
We came here to rent a unit and Sadik and Masuma were very helpful in helping us find one. They showed us where the push carts were and the elevator and gate access were. They gave us a very detailed tour of the property. They were also very nice and helpful and answered all of our questions about renting a unit. We rented a unit with them and we will be recommending this property to friends.
Great service! Not like others!!
The customer service was phenomenal. Super straight forward with no hidden fees. The office was nice the building was clean and the properties location is great. Great for short term or long term storage.
One word: AMAZING. Sadik and Masuma know what customer service is all about. They have been incredibly accommodating, patient with my needs (and, trust me, I put them to the test), and they always wore a warm, genuine smile. It is a great wonderful experience interacting with them, for I always leave them happier than when I arrived!
Very helpful..this couple gives great service every time will recommend this location
Sadik was fantastic! He located my lamp that meant so much to me! He took the time to retrieve it for ne! Great customer service above and beyond Thank you.
Thanks for the great service you provide. I used your storage several times and have always been very pleased with your good service and kindness.
I had a great experience, storage is clean and service is what you need to see. Thanks
Sadie&masuma r very professional &helpful would. Recommend to any one
I have been using this Public Storage for over a year now and I think these guys are great! I constantly have positive interactions with their very nice staff and they are always helpful. I will stick with them as long as I need a storage unit.
Sadik & Masuma are very nice and helpful at this storage location. They are very thorough in explainingy contract. This isy second time back here to store things. Giving this place 5 stars. Its very clean here.
I specifically chose this Public Storage location because of my past experience renting there for quite a length of time. All the credit goes to Sadik and Masuma. I was overjoyed to find they were still the proprietors there. I feel complete trust in them and their care of each customer and the facilities. ~~Thank you Masuma and Sadik~!
The management at this facility is excellent. Every time I go or call in they are incredibly helpful and provide great service.
Was great to rent a place. Fast and easy. Manager, Masuma, was very nice
Ma Suma, store representative, provided excellent customer service and was very thorough thank you
Sadik&masuma are great we really had very good experience with them & their customers service we will definitely recommend this storage facility
I rented here a little while back property managers Sadik &Masuma were very helpful & friendly would highly recommend this facility any body in storage needs.
Thanks a lot. Great service !
sadik and masma have been helpful and provided great service.
very welcoming and they walk you through the whole process i recommend this place to anyone that isnt a pest. lol
Sadik and Masuma were great. Very helpful, experienced, and smiled all the time!!! Giving them my highest recommendation to anyone needing a storage area!!!!!
My experience at this facility was excellent. I was helped by Masuma who is very friendly and considerate.
Joseph and Tif are awesome guys! That's for helping us today! Storage units are clean and easy to access.
Thumbs up for Sadik and Masuma, they're the best. Can't say the same for PS who have no regard for long term customer loyalty and increase the charges indiscriminately, but if you have to use them, choose this one. Thank you Sadik and Masuma.
- I'm a first-time user and my experience to-date has been very positive. - Easy, safe, clean, and reliable storage facility! - A very amicable couple runs the facility. They're very reasonable and don't try too hard to make a sale; I like that aspect the most!
Sadik made our business move very easy. Sadik is a kindly man who will help you with great advice and you can count on him. I don't know about any other PS locations - but this one gets my vote and even better Sadik get's 6 stars for service. Joe Core Business Loans
Tif is great! Super easy move in.
Fast and easy rental..tif and Sadik were wonderful
While these guys had an opening spot for me and my husband to put our extra belongings, it appeared the prices were kinda high. But since we were on a time crunch, we didn't have a choice. Hopefully, the prices will come down if we stay a while.
Sadik is the best, he allowed us to use the dolley even though we came late he was very attentive. Great property manager, really knows customer service. Couldn't help but give this guy a hug after being so accommodating. Five stars guaranteed.
As a college student it was a fast and easy way to store my things for 1 - 2 months. Manager was helpful and provided recommendations on what boxes would be best for storing my items.
I have had a unit at this location for just a little over a year and have found Sadik & Masuma to always be helpful. They really do a wonderful job for their customers by going out of their way to help. I even left my unit unlocked once and that evening received an email telling what they had found and that they had put a temporary lock on it. Another time they saw that I had been struggling with a door that was working just right and made it right.
Masala and Sadik was awesome to work with!
Tif was great! Very informative, made the entire transaction very smooth & quick. In & out on my lunch break & very affordable. Would definitely recommend to friends.
Nicest most helpful owners I've ever encountered. Hooked me up with an amazing deal too.
First time renting a storage unit. Most affordable that I could find around. Place is clean and they have dollies to use which made everything a lot easier. Business owners are very friendly and helpful. Units are easy to get to. I have a 5 x 10 which costs $92/month + $9/month insurance. ($101/month). Thanks! I would recommend this place!
There were nice and excellent with me Sadie and mauma
Fast easy service!
I've used this Public Storage location before when I used to live in CA before moving to Boston. I just moved back to CA and am using this facility again. They are friendly and very helpful. I've had no issues with convenience and safety of your belongings. I happily recommend them for your storage needs.
nice storage
Hi i rented a storage here for only a few weeks and they gave me a amazing deal. I RECIEVED A DRIVE UP 30x30 STORAGE VALUED AT $350 FOR ONLY $55 PLUS THEY HAVE AMAZING GATE HOURS 6AM TO 9PM. IF YOUR LOOKING FOR A GRAT STORAGE AND A WONDERFUL LOCATION THEY STOP HERE. thanks sadik masuma
Easy and fast! Jeff and the owner, Sadik, were very helpful in assisting me with my daughter's short-term storage needs for the summer. Location is close to UC Irvine and storage area was easy to access as well as neat and clean. Highly recommend!
Great service! :)
Sadik is always helpful! I love Public Storage!
Prompt service. Wonderful & professional staff.
If anyone needs storage for a couple months this is the place to be! They made moving so easy, and helped you with any questions you may have. I don't like the business aspect, but the service was amazing! 5 stars for the service Sadik & Masoma . They were nice honest people and found me the best price possible. However there were some flaws about this place for instances the pricing were a bit high but lucky i got a storage unit during the memorial day special so i only had to pay $60 a month for a 5x10 unit. Which was a killer deal. But beware of the hidden fees the company charges, $22 for an admin expense for setting everything up, $22 for a lock ( you must buy their locks), and also don't buy the moving boxes and packing supplies here, they are way too overpriced. At home depot you can get the same box for a quarter of the price. For a company that specializes in moving and storage units, you got to have way cheaper prices than the competition. (in my opinion) Also you may want to wash down the street, parts of the street when i was walking had a foul smell. Also the neighboring units next to each other looked like it was divided by a thin piece of drywall so it looks easy to break into not sure if it was with all the units but i wouldn't feel safe holding anything to valuables in there. I wish there was a trash bin near by incase you have something you no longer wanted. other than that I would have given the business 2.5 stars but the service is what got the 5 stars. - Kevin
The manager was very helpful! This was my first time using public storage and I feel that the process was quite efficient and easy.
I am happy with Mr. Sadik & Mrs. Masuma.
It is very good. Masuma is friendly.
Quick and fast. Great experience
EXCELLENT Service, VERY CLEAN facilities. Sadik and Masuma are incredibly helpful and patient!
Sadik was very courteous and made the process extremely easy
Really nice people Sadik and Masuma!
We really appreciate the help from Mr. Sadik and Masuma. They are great and helpful people. I would like to thank them for helping us move to Public Storage. From: Mohammad
Masuma has been very helpful and she finished us as soon as posible without wasting time. I suggest if you need a storage at anytime, she will be the best person to visit.
Exceptional service, professional demeanor, easy and organized process. Very clean! Highly recommend this location
Our studio, Figge Photography has used this Public Storage facility for more than 25 years for the safekeeping of almost 65 years of memories for our clients! I cannot say enough about Sadik and Masuma, wonderful people, great managers, always helpful and kind, always looking out for their tenants. For us, they have become like family!
Sadik & Masuma are great workers-are 5 Star employees and run the place excellently and have great customer service skills. However there have been 2 rate increases since I began using storage facility and the rest room sink has no hot water, is always plugged up when you run the faucett for a minute or two and sometimes you are not able to use because sometimes it takes the corp. office a while to address the issue. Am happy with the service. Thanks. Mike (MEL) Melnyk
Masuma was very helpful in finding the right storage requirements for my needs.
Sadik and Masuma are always very helpful, The property is well maintained and kept very clean. I feel very comfortable keeping my belongings here.
Wonderful team! Always nice.clean unit!
Sadik and jim are very helpful! Clean property and very secure. Also is a good area of irvine.
Mr.&mrs. Mukadam ( Sadik&Masuma ) did and doing fantastic job for me and I observed how they handle other customers, just perofessional maners.
This was so easy and Sadik and Masuma were awesome to work with they made it easy and fast if you need a storage unit I would use this location again just because of them
Masuma and Sadik are extremely helpful ,they both welcomed me with a big smile and tried to help me a lot .i felt very safe and comfortable to be storing my cherished belonging there . i have been extremely happy to be there thank you Ms. Masuma and Mr.Sadik for your great hospitality ...God bless . My unit
This Public Storage is outstanding because Sadik and Masuma make it that way. They are very visible. They usually greet me at the gate when I enter or I see them walking the property. They keep things very clean and really keep an eye on what is going on. They care! Caring is a rare trait in 2014. They are consistently friendly and hard working. Life is about people and these two people are what make this Public Storage worth every dollar.
Very helpful, awesome service.
Clean and safe storage facility- Tif was very friendly and helpful!
Tif made the whole experience easy and got me the best rates!
Tiff was most helpful...great setvice !!!
I just rented a unit at this Public Storage and am very happy with the service I have received from Sadik and Masuma. The facility is very clean and the staff has answered all my questions to my satisfaction as well as being very helpful. I would recommend this facility to others desiring to store their belongings.
Sadik and Masuma are very friendly and helpful especially to a first timer like myself. Kudos to them!
We have always been well served at this location. Tif, at the front desk, is extremely helpful and very courteous. We would definitely recommend Public Storage to others.
Sadik and Masuma, managers of this Public Storage location are really good people. I love the location of this storage, safety and the cleanliness. I recommend this Public storage location highly! Great customer service all around!
So I have been at this storage location off and on for about 2 years. Almost the entire time that I was there I was helped by Sadik and Masuma and was very happy with their help. I was helped every now and then by other staff and that was great as well but more often than anyone by them, so over-all I rate them a 5 out of 5. Thank you all for your help and wonderfully safe location. My name is Chris, goodnight.
We have several units here for personal and business storage. Sadik is always helpful and he looks out for you so you have the best deals. The place and the storage units are clean and in great condition. The location is very convenient and we feel very safe whenever we visit. Highly recommended!!
Sadik and Masuma are the best! They will handle any problem you may have in a fair manner...and assist you if you needed it.
We've had many units here over the years and still have 2. Everything is always clean and well kept and Sadik and Masuma are always friendly and helpful. I would definitely recommend this location.
Sadik & Masuma are the most wonderful & helpful manager & staff! The Storage place is neat, in great condition and location! The cost is reasonable and the service trustworthy! Thanks Sadik & Masuma for making our experience a super one!
I am renting here because of Sadik and Masuma. They have done everything possible to assist my renting experience. I have rented elsewhere, but they have been the best managers I have worked with.
When I walked in this office to rent one unit for my daughter who already reserved on different location, Mr. Masuma suggested me to go online to make my own reservation in order to get a special discount, Mrs. Sadik processed all documents for me. I am very happy to get my unit today. Thank you again.
After visiting several storage places around the area, when I walked into the office on Cowan, Mr Sadik & Masuma were so pleasant and knowledgeable about the exact size I would need. Not to mention that they exhibit such excellent customer service that we above and beyond the normal call of duty. One time, I had not put the lock on correctly and Mr. Sadik even emailed me to let me know that I need to secure it properly so that no break in would occur. I would highly recommend this place of business and especially Sadik and Masuma because of their pleasantness and also how they upkeep the property. It is well maintained and very secure. They make you feel like family when you are their because of the way they treat their customers. Hats off to you two!!!!
Sadik & Masuma are amazing. Such great customer service!
well after doing a research to find an affordABLE storage in irvine, out of all the people i called even the representative at the customer service main office werent as helpful, understanding and respectful as Mr Sadik &Masuma.. i was actually calling him to cancel my reservation and his calm approach and basically explaining to me how to get a cheaper rate lured me back and he just made me feel good... i am beyond happy knowing that he manages this property and that my stuff are very well protected... anyway all the positive thoughts and the blessings for Mr Sadik!! Peace!!!
Great customer service from staff especially Sadik and Masuma. They respond in a positive manner every time i have gone into the office for something. The facility is clean and friendly, they are thoughtful to our needs. They made the process of renting a storage unit very easy and stress free. Thank you!
We've used this Public Storage for a couple of years and the experience has been excellent. Both Masuma and Sadik are very helpful and the facility is always clean and well maintained. A few months ago, I had mistakenly locked the unit in the open position and Masuma and Sadik secured the unit and then notified me immediately. Based on our experience here, we would strongly recommend this Public Storage to anyone in need of storing their belongings.
My brother and I had a wonderful experience dealing with Joseph and Tif. They were very helpful in helping decide what size of unit I needed and made the whole process smooth and problem free. The rate was phenomenal as i'm only paying $9 more for a unit twice the size as the previous one I was moving my things from. Can't complain whatsoever. Thank you Joseph, Tif and public storage!
Tiff was extremely polite, helpful, and professional. Facility was clean and secure. Definitely recommend this Public Storage location!
This is a very nice, clean, safe public storage facility. Access is convenient, the managers Sadik and Masuma are professional, helpful, and a pleasure to work with. I strongly recommend this facility for anyone looking for affordable storage units near Irvine.