Public Storage Self-Storage Units at 5566 Bolsa Ave, Huntington Beach, CA

Mariah B. was extremely helpful in many ways of assisting me in transitioning from one rental over to another. Mariah really went above and beyond when she called me hours later to inform me that I had inadvertently locked my unit incorrectly and was willing to put a lock on it until I could get back. Absolutely first rate Customer Service! 👌

I’ve been a customer for a while, 0 incidents never broken into, John keeps this place clean and safe. I won’t be going anywhere else for my storage needs.

John is awesome! I can’t say enough about how kind and helpful he is every time I’m there. He goes above and beyond to make sure I have everything I need. I’ve had units at other facilities and I prefer this location because of John. I always feel safe.

John was a great help with my storage. Exceptional service

John is the best service excellence. Couldn’t ask fur a better experience—- definitely recommend this location. ASK FOR JOHN.

John is very friendly and helpful he shared multiple options that fit what I needed. the facility is clean and well maintained with good security too.

John is very helpful, knowledgeable and kind, this is the cleanest and most secure public storage I have seen and John takes a lot of pride in keeping the place safe and secure.

John is the man!! Just completed my storage rental! John was super helpful help me find the best option for me. Let me know everything I need to know regarding my move in. Got a really good deal. Very happy with how everything worked out! Thanks John

Good service from Mariah

John is very friendly and does a great job keeping the place clean!

John is the man!!!

Not sure how this place does not have a PERFECT 5 stars. I’m never going to another storage place other than this location. WE LOVE YOU JOHN, thank you for going above and beyond every time!

It was a great experience to go there. The manager was so nice and helpful.

John Davis was brilliant in being helpful, competent, and extremely pleasant to work with.

John rocks! He gives great customer service. He helped me a lot when I needed to move out of my storage unit. He is conscientious, and keeps the place super clean.

Great place. Thanks John for all your help.

Would use again. Thanks John for all your help.

Public storage As a first time storage customer I had a lot of misgivings. I’ve heard lots of horror stories about grimy conditions, theft, pests, leaks and non-existent customer service at storage facilities in general. Thankfully, I made Public Storage on Bolsa Ave. my first foray into rentals. The place is immaculate . Security is obvious with, cameras, coded gates, doors and elevators. Very strictly enforced hours of operation and restricted elevator access to only the floor you rent from. Probably best of all is the manager John and his assistant, Ackara. Both are helpful, knowledgeable and courteous. Moving is stressful enough, so this is very much appreciated. In fact, I made a cold call to the facility just to check things out before renting. John was out on maintenance patrol, saw me and gave me a detailed tour of the place. I’m on a strict budget and his direct, genuine interest in my rental requirements left me very impressed. Having moved in, I realize that John is the real deal and not just trying to score a rental fee for PS. If all Public Storage facilities are operated this way, I’ll be a customer for life!

I decided to move here from EXTRA SPACE STORAGE were I've been overcharged for a while now. John was awesome and patient with me. And my 10x10 is locked up tight in the interior building. Feels like fort Knox in there. I know my items are good and secure. I highly recommend this location.

John is the man!!! Thank you for all your help today. 5 stars and counting

John the Manager there is amazing. He helped me out with a situation that he resolved. I can't recommend this place enough. Thank you!

pricy; they have improved security which is a good thing but I have had my unit broken into several times. customer service is poor also. there are probably better storage places in the area. I will be looking soon.

John is taking care of this location as his own business. Thank you for the great service and cleanliness.

Great storage facility! John is particularly helpful and accommodating. Very pleased with the service and safety of my belongings.

I only rented the space for about a week but the service that the property manager provided while I was renting, amazing! John was always available and answered any of my questions about renting. I would definitely consider renting in the future with John!

Affordable price and great assistance by John. Saw me struggling bringing furniture down and he help me right away nicest person I seen.

John is the best manager, always willing and eager to help will bend over backwards for his customers. He makes the Bolsa location the best part of going to storage!! Thank you for everything!!

I’m very satisfied with the services I’ve received at this Public Storage, and I owe that all to John the Property Manager, who has been very attentive and helpful with everything. Thanks very much.

John is Amazing. He showed me to my new unit and made sure that my gate code worked before I left. Personable service is the hallmark of a successful business, and I appreciate it immensely.

This place is clean , safe and secure . John provides great customer service . He is knowledgeable and very helpful.

Manager John was awesome. Always willing to help us out especially when we were moving out of our locker and needed him to let the moving truck into the facility.

The manager of the 5566 Bolsa Ave facility, John, is one of the most generous and helpful service people I've come across. He's super generous with his time and provides personal attention over and above. He's also done a great job beefing up security at the facility. He's the reason I'll stay with this facility, was actually planning to move to another one, but I'll stay as long as John is running the place. I have to add one caveat though, as with most national storage chains they routinely raise rates on your particular unit twice a year. I don't think this practice is fair and I hold it against the Public Storage corporation. Keep that in mind if you go with Public Storage, don't expect a long term solution, but fine for short term.

Absolute pleasure coming to this location. John is always helpful and one of the kindest people I have met. If I ever need anything, I know John is always willing to help. Thank you!

I needed the storage space for some furniture and other things while we moved from a small apartment to a mobile home. The staff at this facility were always very polite and professional in every way. The unit I had was just right for the items I needed to store. The only negative I have is that they upped the rent $39 a month without warning. Otherwise, I was completely satisfied.

John has help me through this entire time. Can get better customer service like this

At Public Storage in Huntington Beach, California I experienced the best customer service with their employee Tammie that I have ever had! Tammie was extremely kind, attentive and continuously went above and beyond to make my experience at Public Storage enjoyable. Tammie was not only easy to work with while being a tenant at Public Storage but she also was there to answer any questions I may have had while moving out of my storage unit. Tammie is an angel and a complete gem, any company would be blessed to have her as an employee! Thank you Tammie for showing such kindness, professionalism and always going above and beyond for me!

Best customer service

This is the best Public Storage by far! I went to several locations looking for a Storage Unit but what sold me on this location was the Manager Tammie (I think she’s the manager..and if she’s not...she should be) Tammie was professional, humorous and very knowledgeable which makes her the package deal and makes the customer service experience for this Public storage location amazing! Thank You! -Codey 🛹

I am so thoroughly satisfied with public storage! I moved from LA and it went so much smoother than I imagined. Their pricing is better than anywhere else in the area, their online rental process is so easy, they are transparent with policies and pricing, and most importantly they are responsive and helpful. Tammie, the office manager, was so kind and helpful! The day I moved in I realized that I had rented furniture blankets rather than purchased - and Tammie offered to go off site to pick them up for me while I focused on moving in! 10/10 for your storage needs people! This is your place!

Tammy was so tell me was very well and helpful and great customer service highly recommended

Tammy was fabulous with helping us check out smoothly and efficiently. Plesant drive up experience overall.

Tammie is the best...great experience i would go no where else

Desmond is top notch! Thank you for getting us set up easily and quickly.

I really had a great experience at this location. Tina help me make a reservation and Desmond made all the rest so fast and easy. He is very friendly and pleasant!! Thank you for all your help!!

Desmond was very kind and very helpful and made sure we followed the steps necessary to get the discount we came in to redeem for our first months rent. He was patient and did his best to make sure our experience was as efficient and satisfactory as possible. We definitely recommend working with Desmond!

Thank you Desmond for the professionalism. I brought my father who soiled his pants in the elevator and he kept his composure throughout the entire ride up. We continued our tour and Desmond ensured our satisfaction. Very pleased. Thanks!

Desmond is extremely knowledgeable and was able to help me with my issue. He was patient and explained how to correct the problem multiple times to ensure that I felt comfortable and knew that the problem was resolved. He went above and beyond with an outstanding customer service attitude. He is a wonderful ambassador for this Public Storage site and Public Storage in general. Thank you, Desmond!

This location is secure, clean and Desmond is super helpful and friendly. Was very hepful and awesome

Desmond at Public Storage on Bolsa, in Huntington Beach was super professional and very helpful. The place is fairly priced and super clean.

Tina here was Great helped me out 110 percent

Extremely happy with the service I receive here, John is amazing, he is so friendly and has been very helpful. The facility is well maintained which provides peace of mind, knowing my things are safe. Overall wonderful experience!

Tammie was a great help. Making sure the property looks great. I was able to make my payment with ease. I feel comfortable with my things at Public Storage. Thanks for all your help.

Andrea was very helpful, knowledgeable, courteous, and was at all times making sure I understood everything. She is a compliment to Public Storage. This is a well run storage facility.

Ambrosio was super helpful and we highly recommend him. The office was super clean and also the unit.

Christina help me rent a parking spot for another location because of construction I wasn't able to do it there. She explained everything to me and she even got a man named Javier to translate to me. Thank you both

Very clean and well managed property. The manager is very personable and goes above and beyond. He is always on top of things, making improvements, and keeping a watchful eye on everything. 10 stars.

I just rented from John. He was extremely helpful. This place is great. I feel safe here and that my things will be safe here.

John was super helpful and one of the nicest guys I’ve met. Gave me excellent service and was so kind.

Not the best but it'll do.

This location is secure, clean and John is super helpful and friendly. I only intended to rent a space for 1 month, but stayed for 3 because John was so accommodating. I feel my stuff is super safe.

I've used this Public Storage location for years, and it's always been good. But with the recent upgrades and new people running the place, it's fantastic! The place looks great. John the new manager is always friendly and very helpful, the prices are competitive, and I imagine that we'll be here for many more years to come!

John was super helpful!

John the property manager is great! He was efficient, knowledgeable and very helpful. He has done a great job adding many new layers of security to the facility and keeps it extremely clean and well taken care of. I feel confident storing my belongings here and trust they will be safe with John there.

John was very helpful

Facility is clean. John is friendly, professional, and extremely helpful. Key pads were recently installed at the elevators for extra security. Highly recommend!

John, the property manager, was excellent. As the place is being upgraded and remodeled there have been some bumps in the road, but he was there to make everything go smoothly. Great job!

Was only there for 1 month, but John was a great host. They should model there customer service around him. Very helpful.

Clean Clean Clean location. Keep up the good work John is very helpful knows his business.

John is the best!!

Super convenient storage facility! John, the onsite manager, has been awesome and is always around to answer questions and accommodate requests.

John was awesome and very helpful

I have never had to rent a storage u it before, but contacting this property and working with John, made it so easy!!! The property is super clean and nice. Very quiet and I love the fact that someone is on the property 24 hours a day. My son and I went in today and were showed 2 different sizes since I wasn’t too sure what I needed. He showed me both and explained everything to a tee with no hidden fees or non sense. I appreciated the honesty and help! Highly recommend this storage unit for anyone looking for a short stay or long term. You are in good hands with John!

John is super helpful and friendly and keeps the place looking spotless. A great location!

This is the cleanest most respected storage facility I have ever come across. It is obviously due to its' on-site manager John. John is always there to provide a helping hand and insight, far and above an average site. It is very welcoming and he is very helpful in making you feel comfortable while and during renting a space from this location. Thank you Public Storage for this location and your manager a very positive experience.

John the site manager is always friendly and helpful when I come to my storage unit the past couple years. Thank you

We checked in for a 10x20 outside storage at this location. Great experience ! John, the site manager was excellent in helping us to set up. John also helped us to sort out our reservation to take advantage of a newly discounted price.We are very impressed. Highly recommended this storage location.

The property manager, John, was really helpful. I initially had in mind on renting a 5x5 because it's the cheapest. However, they didn't have anymore 5x5 units so John was able to upgrade me to a 10x5 for the same price. Best part is it is ground level so I didn't have to carry my things upstairs. Check in process was fast. We were in and out of the office within twenty minutes. They're newly renovated as well so the facility looks very up to date.

John went out of his way to help me out. He was very patient and thorough with his explanations. He made sure everything was in order before I was on my way and he did it all with a smile.

I didn’t realize they had new hours but John was a savior! He helped me get some pretty heavy things from my storage in the far back to my car parked outside. Thank you! Very helpful!

John was excellent and extremely helpful during move in. Couldn’t have gone smoother.

John was great. Broke away from his lunch to help us with a password that was wrong. VERY FRIENDLY👍🏼 A little hectic do to repainting but not an issue. 😁

Love this storage location. Easy in, easy out. Clean and secure. Thanks John! Great service.

Convenient, clean, and reasonable pricing. Service is quick and online & app support are top notch. Staff is very helpful - John is great.

I've used many different storage companies and use storage frequently. I have to say, John at the Bolsa location goes above and beyond to ensure that all our needs are taken care of. John's customer service alone would be the reason for me to be a repeat customer.

John the resident manager was absolutely excellent in answering all of my questions and dealing with all of my customer service concerns. He is the most knowledgeable and helpful resident manager I have ever encountered at a public storage facility and would recommend him highly. I would also recommend this location specifically because of him... Thank you John for all of your assistance and care!

The manager of a public storage on Bolsa av. Seems to know what it takes to make you feel like your #1 when you enter this property. He is professional ,caring and friendly, and he makes you feel comfortable when your leaving the property because you know he's got your back while your gone... what else can you ask for. I store a boat here and the customer service is outstanding and I never worry about brake ins at this property. Maybe you should check it out and give yourself the piece of mind you deserve. Larry

JOHN was very helpful and gave great customer service. He helped us find the right size unit that we needed.

John was great! Very helpful. We had a couple units and ended up with a larger single unit to fit our needs! Great service!

Nice storage. They keep the property clean

John was super nice and helpful! The storage was perfect and spacious. Great place to store!

Great location! Most of all I want to say Mr. John was 10+ on customer service he was straightforward made my move less stressful he even showed me how to access the gate from my app without getting out of my vehicle to dile the code. Awesome service great location. 👍🏻

Thank you John for your help

John is very helpful and stayed late to help me unload my car. Great customer service!👍👍

John was awesome, let me know our storage was coming up on a late fee due to a bad card. Got into the office before closing and allowed me to make a payment. Eliminated late fee. Highly suggest this location.

This place was super convenient for me, close to me clean, and vary nice staff. Really helpful. I don't usually give 5 stars, but it's worth it this time!

John was an absolute heaven sent angel he was able to estimate the unit size that I required for my items just by me explaining to him what I needed to store. He was working the entire time that I moved in blowing pine needles sweeping and he let me use the bathroom on site which was well kept John provided me with lots of information and he was quite pleasant he assured me that my items stored would be safe and secure and with John there I believe him great place to store your items thanks again john

Could not have asked for better service from John. He is the man! Very friendly, helpful, and knowledgeable.

John was so helpful and nice. I'm glad I chose this place for my storage needs

John the manager was professional and very helpful with downsizing our storage.

John was extremely informative friendly and professional. He was always cleaning the property and the bathroom on site was very clean as well. Thanks, John for making a difficult moving experience seem not so difficult at all. If you need to store items this is the place.

John has excellent customer service. He was helpful and welcoming!

John is absolutely amazing!

Great customer service from Anwar

I was here at the Bolsa location for many years it was great from upper management to property level I want to especially thank Anwar for being so kind

Matthew is very helpful and friendly

Anwar the gentleman that runs this location is great. He help me all the way from move in to move out 2 thumbs up

Anwar is very professional and sneaks in a good laugh here and there to lighten the mood so thank you for that

The Public Storage at this location is wonderful, and John went above and beyond to help me out in a jam. Very happy with my experience!!

Great experience I loved every minute I spent with Anwar fast and efficient.

Anwar is a great guy he was so eager to help me I could tell he wanted my business I would recommend him anytime

This is a one stop shop for moving and storage. Great location,, very low key. Anwar was very helpful super easy. Wonderful!!!

Decent storage facility. Price is average. Is located in an commercial area across the street from the boeing facility. For some reason this location does not show up on Google maps when searching for "public storage". The man at the front desk isn't very helpful. Our car battery died while we were loading it and the man at the front desk said he couldn't help us so we had to call AAA. Besides the lack of customer service, this place is alright.

I'm very thankful to have had the pleasure of experiencing the excellent customer service skills and knowledgeable expertise of John at this facility on Bolsa Ave.. Highly recommended and will be sure to share my experience with friends and family. John definitely deserves the credibility and recognition for his outstanding service. Thank you.

There is a good man taking care of this place now. I’ve been a unit holder for about 3 years. This place was in OK shape when I’ve rented it, but went way down with time. Upkeep was dismal, dirty floors, trash on the hallways. Nine month ago there was brake in to my unit, the door must be primed by crow bar, lock door jam and lock was bent. I could not get management to fix the door properly for about 5-6 month. Had difficulty to get to my unit, they hold my key to the unit but never fixed lock or door properly. A month ago, I’ve met new manager name John. Complained about my problems, he was very concern and promised that he’ll take care of it. In couple of days I went to my unit & everything was fixed. He gave me keys back. Also I’ve notice 180 degrees change in the appearance of the place. I hope corporate / business owners will appreciate what kind of excellent employee they have right now. Thank you John ! Sincerely yours,

I found myself needing storage at one of the worst times however Anwar made the experience great. I would recommend this facility to my friends and family. I would give 10 stars if I could so thank you Anwar and Public Storage.

I have rented at several storage places over the last 10 years. As most, my experiences have been less than pleasant. While I can't speak for the entire staff, today, I had a very pleasant and gratifying experience because of a worker named John. Every worker must answer questions, show units for rental, and provide paperwork. But my situation was much different. I am helping an elderly woman in her late 70s who's memory isn't what it used to be. Let's just say that she can't find the storage key for her unit. I've had a similar experience at other locations myself. I simply misplaced the key. Each time, I was told that I would be charged a fee for lock removal, just keep looking, or I'm sorry sir what do you want us to do?! John decided to go to the unit with me, go through each key that she thought might be the right one (🤷🏻‍♂️) even after I tried them myself. Then he went looking for a key since the |hinges were new. Then he actually called the owner for help and she said that she would come remove the lock for free to help my friend avoid being forced to wait until after the 1st and being charged for another month which my friend is in a shelter and can no longer afford. Kudos, thanks, gratitude to John and whoever the owner is, for having a heart during a time of true selfishness and greed in this generation. I appreciate him and hope that he is appreciated by the management and staff. Ur a good dude John!!! 👍

Always awesome service from Anwar here at Public Storage on Bolsa

John is pleasant and always helpful. My husband has a space for a while and John has always been so polite.

Staff is very helpful and friendly. Ask for John, he's the best! Would recommend.

John was awesome. He helped us in so many ways and was so kind and generous. He answered all our questions with a smile and he seriously made this Stressful experience so much better. He was wonderful to work with. Thanks John!

All I can say is by far the best experience I've had in public storage.. Ron you are the bomb! Thanks for all your help and professionalism‼️

Anwar transferred me to a bigger unit without any problems I would recommend this property to anyone who needs storage!!

John was really patient and helpful! He answered all of my questions and erased any previous doubts I had about getting a storage space.

I cleaned out 2 of my storage units today at this location , and like always John was there and helped us out every step of the way just like he has in the past and does for everyone around there , he keeps the place well maintained and clean . I thank you John for your help with are move out you made it very painless and smooth ! I had a great experience at this location thanks to you John !!

Anwar was very kind and gave us a good deal. Ty!

Happy I found Public Storage and Anwar thank you so much, such a great customer service! Anwar deserves a raise.

Thank you anwer for helping my mom with a place for all her stuff and making it easy on her

The gentleman named Anwar was most helpful and was very careful to social distant and sanitized as we did business A+++++

Christie was extremely professional and polite. He explained the contract and made checking in easy. I haven't had customer service like that in 20yrs. Thanks buddy...

Anwar was absolutely amazing service was out standing if you need storage seriously come here I’m impressed you don’t find service like I got today from Anwar

Good customer service! Anwar was very helpful

Thank you to Ada and Christy for such great service at Public Storage. Christy for when I asked about storage units, prices, and etc., Ada for when she called and told me I had locked our storage unit while it was in the unlocked position. I didn't know and appreciate very much that staff check the units daily. Great service! Highly recommend!

Excellent customer service from Ada, who is a delight to work with in getting our storage space arranged. Highly recommended!

DO NOT USE THIS FACILITY! As you can see from other reviews....LOTS OF THEFT! As I was filing my Police report, I checked the 'Monthly Storage Burglary Report'. This PS: 5566 Bolsa, is at the top of the list! 15 thefts in the month of April, 22 YTD. (Does not include May) That says a lot! First, and foremost, they do not care about their customers. The only cameras are at the entrance of the building, not on any of the hallways. Clearly the thieves know this too! How people can be so cold and malicious to break in and steal things that have clear sentimental value.

Ada is very friend very informative and very helpful. I felt very at ease on a day I was very stressed with 3 car loads of items and she kept the process very easy to follow. I would recommend this location to anyone because of Adas customer service.

Ada was great! Very helpful!

Ada was great, she went above and beyond to get me into a storage unit the same day when it was close to closing. My experience couldn’t have been better. I got the storage unit that I wanted and it was a quick and easy process. I highly recommend Ada and this storage facility.

Great place. Kind people. Very helpful.

Wonderful location clean easy to get to Gabriel was amazing

Met with Christy who is the Relief Manager here. He was very courteous and cordial in letting us know all of the details here at Public Storage. He was also very patient, as we had several considerations. A+ rating for customer service.

Christy and Ada are amazing! So thankful. They were so very helpful and patient - and always with a smile -helping my 85-year old Mom get her storage unit here on Bolsa in Huntington Beach.

Gabriel was amazing! 10++

Gabriel was so helpful & professional with processing my account. This property is highly recommended!

The place is really nice, neat and secure. Gabriel was a great help

This is a great place for storage. Very clean and organized. Brian at the counter was very friendly and helpful. I would recommend to family and friends

The customer service here is on a different level. John definitely deserves a raise! :) He is probably one of the most helpful employee there. The lock on my storage unit has had multiple problems over the couple of months and John has always been the employee to catch it and report to me. I bought a MasterLock that is different from the ones they sell there so it is quite difficult to open/ lock. Every time that I need to go into my storage unit, I always need to ask John. Unlike other employees that get really irritated and annoyed, John is so nice and is more than happy to help. Not only that, but he doesn't push you to buy the Public Storage items which is really awesome. I think that the employees that have to do a round and check that all storage units are locked and closed securely at least once a day. John, on the other hand, does it 3 times!! Such a great employee!

John is super nice and easy to work with. He’s been very helpful as I moved from across the country. I would recommend this place and recommend working with John!

Angel was very helpful and professional. Highly Recommend this Public Storage!!

My storage unit was broken into. The staff let me know they don't have camera's in the hallways and no on site security. Thieves can steal without fear of getting caught. Put cameras in your hallways!

Great customer service from John, made everything smooth.

John is very conscientious and happy to help!

My Storage Unit was broken into and many of my things we stolen. Because This property does not have security cameras in the hallways the theives were able to take their time and steal at their liesure. The staff is very friendly, although I like a friendly staff it doesn't keep my stuff safe.

John was an absolute delight and extremely helpful!!

John was very helpful!

John was amazing and helpful

John was a humbled, helpful guy. Definitely coming back here 👍💯😎

This place is a diamond in the rough. The gentleman in the office, John is the best and has been from day one. He's always out and about asking how we're doing! I am so glad we choose this place over somewhere else. Thanks John for making an unpleasant thing more easier. And the prices are good for the area too.

John Was GREAT!!!

Walked in and spoke to John, he was great.. He advised me of perfect size unit and additional services and supplies and all at at excellent price. Thank you John.!

Rented space from John today. Excellent price and service!

John was extremely helpful when me and my mom needed help finding a space !

I helped my cousin move her stuff this weekend and my experience was great. John was a lot of help.

Your employee John made my day ! He is a great employee!

Everyone hates getting a storage. It's humiliating. So when you are in this situation and someone shows you a kindness the least you can do is let them know you appreciate it! Your employee, John , not only made my experience smooth and painless, but I actually left the facility with my dignity in tact. He was helpful and professional. He made me feel as though my possessions will be safe with him.

John is a great guy that works here. Super helpful, friendly and willing to help!

John was very helpful and courteous. Made the transaction pleasant and efficient, that he eased our stress to a level of complete trust!! My husband and I left our storage unit feeling assured our goods would be safe and secure! I would highly recommend Public Storage while John is at the Helm!!

Angel was awesome!

Angel was very helpful, she knew her stuff. Was very friendly and knowledgeable.

Angel was very helpful n informative... Would definitely be comfortable with referring family and friends

Joy is amazing come in and see

Joy is always a pleasure to help you when you are having trouble.

Joy is the best Storage manager I’ve ever met. Thank you Public Storage and Joy for great service at a convenient location.

Joy is a pleasure to see and is always very professional and helpful with whatever you may need assistance with. I highly recommend this facility and the staff that keep this property functioning at its current state of excellence.

Thanks Joy for always being friendly and out going

Joy was very helpful and knowledgeable moving my family into the storage thank you

Joy was very helpful so was Clint at the McFadden location

Joy is the best!! Customer service skills are perfect

Best storage place I have ever had. Joy is the reason I have stayed here so long! She always has a smile on her face and wants to help. Other places I have used for storage were not up top par or had people who seemed like they didnt want to be there. This public storage is clean and I feel my stuff is safe.

Jin was super helpful and informative when signing me up for a unit. She was very friendly and I appreciate the excellent customer service. I highly recommend this storage facility as it is in a great area and is run properly.

Joy is great best customer service ever tbe only person i like to deal with

Very Nice front office lady

Joy was extremely helpful with helping me get my storage situation settled. I highly recommend Joy and the Public Stotage location on Bolsa.

Joy is gorgeous and wonderful place would not be the same without her

Great facility have been here for a year and a half and provides everything you would expect out of a storage unit. The storage manager Joy is A great help if you ever need anything, and she always greets you with a big smile!

Joy at the front was super helpful and really nice! Would definitely come back!

Joy at the front desk was really helpful, she gave me the best information for the space I needed .. she also saved my life with the right size boxes for my stuff !! Excellent help ! Thank you @@@

Joy the manager is great to work with

I have been paying my daughters unit here, joy is so great i came and rented at unit from her

joy is fantastic! she is super friendly and helpful. she recommended the perfect sized unit for our things just by asking a few questions. i definitely recommend this location!

Come see Joy she’s great help and keeps property clean.

friendly and very helful

Joy has great customer service she is always willing to help with whatever i need with a smile.

This location is always clean and well maintained. Go see Joy in office she’s always ready to help!

Joy is great. Definitely a nice place to store your stuff.

I have a unit at this Public Storage and and Kristie in the front office really goes above and beyond in helping you out. She makes it a real pleasure doing business there. Thank's a million Kristie, Keep up the good work.

What are gate hours?

As I am checking out of my public storage unit on Bolsa Chica road, I want to take this singular opportunity to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Public Storage staff called JOY. For the entire time of my rental at this location, it has been an outstanding experience. She is always positive, smiling, caring, professional and outride awesome. Thank you for hiring her she is a treasure. She is a stellar examples of the customer service that makes a positive difference even working under pressure.

Joy the manager helped me today it felt like I was dealing with an old friend great experience 5 stars all the way

The place was dirty and unkempt. I couldn't store there. It just looked uncared-for

Joy and her boss Amber Carrie are careless for their customers!! DO NOT USE THIS COMPANY! THEY SCAMMED ME. Increiblemente decepcionado de una compania que atropella a sus usuarios como si no importara nada , me obligaron a pagarles 2 meses aun cuando sus elevadores estuvieron en reparacion y no podia sacar mis cosas del 3er piso donde esta mi storage unit. Su respuesta fue cinica y descarada!!!!!! pudiste usar las escaleras! LADRONES - ROBAR - ESTAFAR asi se llama esto. It is just amazing how a company this size that is supposed to be respectful just treats their customers as nothing. They made me pay two months after trying to empty my storage unit but I could not do it because their elevators where not working (2 months!). Their answer was YOU COULD USE THE STAIRS. SCAM

I can't say enough about how helpful Joy was. She helped me pick out all the moving supplies I needed and a lock to keep everything secure. Thank you Joy.

Wow Joy was amazing help came help my friend move in and she’s friendly and helpful keep it up

Always clean location! Staff is friendly and willing to answer any questions we had. Thanks for your help Joy keep up the great work!

Joy is by far my favorite manager all else could take a lesson from her on how to treat customers

All around great place joy the manager is awesome and is super clean place

Joy the manager lives up to her name always a “joy” to work with

Outstanding service from Joy every time 5 stars all the way!!!!!

Doing business with Joy is always nice. My mom my aunt and myself have units here and we all love Joy

The manager, Joy was very helpful and friendly. She was very knowledgeable in all aspects of my needs, and was willing to spend all the necessary time with me.

Today was my 1st time renting a storage and the manager Sindy made it a very pleasant experience . She was very knowlegable and helpful . The property was very clean to. Totally recommend this location

Come here to see Joy trust me when I say you won’t be disappointed outstanding!!!

Liz was absolutely amazing and extremely helpful! She made this such a quick and easy process. Beyond thankful for her assistance!

Joy was so helpful I was in a time crunch and she got me in , in no time great service

Joy was very helpful and a great help with everything. Highly recommended for a storage place in this area!

To whom it may concern, Joy was by far the greatest manager and person i've ever been blessed to be served by. Her outstanding world class approach to making you feel welcome and like you picked the right company and perfect location is incredible. If more companies, and the world had more people like her we would have a better place.

Was very good experience and Cindy was most helpful Thank you

After 3 years it's nice to have you back JOY!!! I have missed your "warm and caring ways" ..... What a wonderful surprise it was to see you today.

Joy help me and my mom get a unit she turned a stressful situation into a good one it was way easier than I thought I would recommend this place to anyone

Very professional and kind attendant Joy, give good service. I’ll definitely recommend this place.

Excellent Customer Service A'+....Moving is very stressful, but, ...Joy made it a great experience .

Joy the manager is very helpful and friendly, I highly recommend renting from here.

Love the staff here.

Joy and Michael were so incredible! This horrible last minute situation was turned into a pleasant experience by these two kind people! Businesses don’t have to care, but this one does ❤️❤️ Shout out Joy and Michael!

Place is going down hill. very difficult to get a cart to carry your boxes. Have to go inside the office after you already parked your car looking for one. can't go inside from the storage area so have to walk around with your key code to get a cart. Than the girl expected us to leave our license to her when we are already tenants. Didn't say that when we rented this unit. There should be carts to carry boxes right there for you. Not here. than you have to leave them your license. No WAY! We 're leaving here in the next 10 days Too much of a hassle.

Sindy was great in setting me up with a 15' x 15' storage unit the same day walked in to inquire. She was able to accommodate checks from our accounts payable department which makes my life easier. Location is clean and very close to my work which is big plus for me.

Clint was awesome such a pleasure to deal with The price was right also

Just finished checking in with Michael. He was very accommodating and friendly, and made the move-in process easy!

Always have a great experience with Clint. Very helpful and professional with a side of humor. If you need anything or information, ask for Clint. Public Storage, please keep Clint as he seems to know what is going on.

Clint is the best. He is very helpful. If u ever need anything ask for clint.

Got me some storage while I was gone for awhile. Clint was good guy Fixed me up

So helpful and informative I received five star service from clint

Friendly service from Matthew, easy access

I performed a service installation at this Public Storage and Shelby was very helpful with information and a pleasure to deal with. Great customer service employee.

Went in to see prices on a 5x10, shelby gave me great customer service. Even though i didn't need the unit today i will definitely go back to this location when i begin to move.

Great facility

Clint is always so nice when I come in to pay my bill. Will someone please get this man a raise!

I've been a Public Storage for many years... I've always had a positive experience... Clint is very knowledgeable... always helpful.. FIVE STARS for Public Storage!!! Wouldn't how anywhere else!!! Zaida Tolton

Shelby is the absolute best - her friendly and courteous style helped a lot as I was having a pretty rough week and a stressful move . The place seems pretty secure and clean as well.

Very happy with location (less than 10 minutes to my home) - Very professional service - especially Veronica, nice and helpful - Thank you. Merry Xmas & Happy New Year to you, Veronica. TD

Thought the place was really cool at first but than when i checked my email and had a storage bill i noticed they were trying to get twice the amount. Also they dont allow you to use their dumpsters if you had trash to throw away

Great customer service, great help

Joy at the front desk was very helpful and friendly. She helped make my move-in a breeze. Thanks again!

Great experience, great facility!!!!!

I like this place clint was friendly and easy to do business with I got a move in special and I don't have to say six months 👍

I have rented from many other storage companines including Public Storage at diffent location for my business prior to renting from this Public Storage location, 5566 Bolsa Ave Huntinton Beach. I find this location to b exceptional, all the employees here to be very professional n hospitable especially Clint. Due to the professionalism n courtesy Clint n his staffs have shown me. They have gained my full trust n confidence my belonging will be safe . I've decided to retained a 2nd storage unit after my 1st month experience , despite the fact this location is 2 miles further away than the Public Storage closest to my office and it was little less expensive as well. This inconvenience n the little extra cost are well worth it, for great friendly service n peace of mind.

These folks are so helpful and kind. The place was clean and I got a great price. Five stars

Nothing but a great experience , especially at a bad time. Not only did I receive exceptional customer service but they also made me laugh. By far the best people I have every felt with at a storage facility. Thank You

Clint was great. Very thorough Told us what size we needed and why big you need storage this is the place

We were combining households and needed some space Great service. Has our recommendation 👍

Farzana has always been so helpful, whether it was in person or over the phone. I would highly recommend this storage facility. It is clean and the customer service is great! Farzana is the reason I will rent from this facility again!

I've used this place a couple of times and would come back if needed Joy is awesome and guy there now is easy to deal with, all the help is friendly. The price was right and they keep it pretty clean

Got a place for my stuff to lay over til our apartment was ready. Place was clean. I got that dollar deal so all was good

I have rented from public storage in several states. I find them fairly priced, clean and with nice helpful people Should you need storage space this is the company to deal with

Have used several places I like this one. I'll be back next time I need some space

Was storing here for several months while we found a place. It was clean a decent price and the people are super friendly

Good prices. Good people. They have my recommendation

Clean place and the employee service is fantastic. Farzana is the best helper ever

Needed a spot to park my father in laws stuff while his new home is being finished. You couldn't ask for nicer folks to work with and the price was right

These people were so nice. I got the size I needed and the price was good they have my recommendation

Quick easy and right size and price Nice people too

I have had a storage here off and on for several years. I have gone up and down in size some times in the same month. The folks here are very understanding and helpful. It's why I keep coming back

WARNING: Entirely negative experience at this place. All of my items were stolen and every day that goes by I realize another thing that is missing. Don't store anything here that you even remotely care about. There is a thief at this facility taking advantage of complete lack of security. One security camera at the front gate and building left open 24 hours a day. The only thing that closes is the gate at a certain hour, but that doesn't keep somebody entering by foot. Police even pointed out that other units have been broken into when they came to investigate. Staff was difficult to get a hold of, can do little to nothing to stop any sort of theft, and wont let you review security footage unless police request it. I think its a crime that this place is allowed to function under these conditions and able to advertise this location as 'safe & secure'. The day I put my stuff in this building was a day I wish never happened. I could go on and on about what was stolen, but just beware and choose another facility with better security. Take it from me and don't become another victim of this horrible dirty building. Shame on you Public Storage for allowing a building like this to do business with peoples possessions.

Clint and Farzana have been a pleasure to work with so far. This location has great access and remains quiet. Gotta great move-in special.

I came here to get a storage and after Clint showed me a couple they didn't have what I needed This guy took the time to find me a place I could use. He was patient and very helpful and so was the guy he sent me to

Very helpful. It was an easy move in and a good price. I would recommend this place to all who need storage space

Needed to store my things and this place had the size I needed at a good price. The people who work there are friendly and very helpful

Good place to store your things and the people are great. From Joy to Clint they are awesome

Good place clean reasonable friendly people

Clint was very helpful and professional in regards to my storage needs. He showed me the items I would need to protect my belongings. Thanks to him I feel like my items will be secured and we'll taken care of. Thank you Clint

Nice helpful people at this place

Needed space for the holidays. Good price and clean the manager Clint was very friendly and helpful

Clean facility and friendly people. We are very pleased with the service we received

We needed space and this place had good deals and friendly people

We needed temporary space to keep our daughters things while she moved. We found the best arrangement at public storage and the manager Clint couldn't have more helpful

The manager was very helpful in giving his

We needed a spot to keep our stuff between apartments. This place worked out great and the people were great

We were stressed about moving and needed a place to put our stuff. Clint made it easy and took good care of us

We got what we needed and Clint made it a pleasure to do business with public storage They have my recommendation

Farzana helps alot,she is a great person

Went to this property to pay my past due storage. Farzana was very helpful, professional and nice in helping me settle the matter. She was gracious in helping me find my account and applying the payment. Joy to meet Farzana!

When I made my online reservation, Katie responded back to me within 5 minutes. She went over the different units and prices and any specials that I could use. Made an appointment and finalized everything then. The property was nice and clean and easy access. I was very please at how smooth everything went, thanks to Katie.

I stopped by the office today because I was having trouble with my lock. Farzana helped me switch out my faulty lock with a new replacement. She was friendly and provided great service. Thanks!

Farzana was extremely helpful in assisting me in a time of distress!!! I thank JESUS for her🙏😇

I came to rent at this property, i was looking for a dollar special but unfortunately she didn't have it at the time. Instead she told me about another property in the are that farzana was very helpful.

What a terribly managed business! I rented a unit while I was in between apartments. On my move out date, I rented a Uhaul truck to move all my furniture out and into my new place. When I came in, the gate was wide open. There was nobody at the office and it was locked even though it was at noon during normal business hours so I couldn't borrow a dolly or flat cart. There was an alarm going off and the elevator wasn't working so I realized a flat cart wouldn't work anyways. Apparently the power was out on the entire 2nd floor. My unit was on the third floor and I had already rented the truck so I had no choice but to move all my furniture and belongings down 3 flights of stairs by myself. I tried calling the corporate office (which is a pain in itself to get a live person on the phone rather than an automated menu) to report what was going on and they were just as surprised as I was that nobody was in the office. They "tried" getting a hold of the regional manager to see what was going on and that they would get back to me, but I didn't hear any later updates. Without anybody in the office, I had to come back later in the week to close out my account. They wouldn't even prorate the month or give me anything for my troubles. I've never written a review on this site before, but I had to make one for this just so I could let everyone know to never trust this business. Worst experience ever.

I rented a small unit at this location. Initially Austin was helpful in getting me the unit and I previously gave this facility 4 stars. Upon close inspection of my "new account receipt" I discovered that I was charged twice for the very expensive lock, and charged the pro rate for the insurance at the time of move in PLUS an additional month of insurance. I moved in on June 15th, so I get paying the pro rate for the unit plus pro rate for the insurance. BUT why was I charged for another whole month of insurance a month in advance when the total charge for each month INCLUDES the cost of the insurance???? My advice is: Do not rent here. It seems that they are money hungry and just about the reviews posted. Austin was helpful, however, he was the one putting in the numbers and compiling my receipt. The manager, whom I've never met, hounds employees to get customers to write reviews...MAYBE THE MANAGER SHOULD BE MORE CONCERNED WITH OVER CHARGES AND ANSWERING PHONE CALLS WHEN CUSTOMERS HAVE AN ISSUE.......IM JUST SAYING....... I've put numerous calls into this location and have not yet received one call back. However, I did receive a call on July 1st around 10am reminding me to pay my bill!!! SERIOUSLY?! You call me on the first to tell me to pay my bill AFTER OVERCHARGING ME? Go F YOURSELF! PROS: SOMEWHAT CHEAP PRICES COMPARED TO SURROUNDING FACILITIES CONS: *CHEAP PRICES, YOU GET WHAT YOU PAY FOR *NO ONE TO RETURN CALLS WHEN YOU HAVE AN ISSUE *EMPLOYEES WHO HOUND YOU TO POST POSITIVE YELP REVIEWS *SOME TYPE OF MAINTENANCE ALWAYS GOING ON WITH THEIR FACILITY....INCONVENIENT DO NOT RENT A UNIT HERE. PAY THE EXTRA $10 FOR THE CUSTOMER SERVICE AND GO SOMEWHERE ELSE!!! TRUST ME

Check-in was very quick and efficient. The unit was upstairs. Access by elevator. It was clean and just the right size. Farzana was very helpful. I had met her at another Public Storage place. I was downsizing at this time. I recommend this location as they have a wide variety of unit sizes.

I came to this property looking for a deal and Farzana helped me find the best one in my price range! Also she sold me moving boxes and tape.

A bit pricy but Farzana sure was of friendly assistance and helped pick up some accessories much needed for the move out! she's the go to Woman at this public storage, especially if you're a college student looking for assistance:)

Maria, provides very good customer service, she had asked me a bunch of questions to help me to choose the right size unit, I will recomend this facility to all my friends and family.

We needed storage for a few months and checked out this place. The manager Clint was very helpful and patient. I would recommend this place to anyone needing storage

Clint gave us excellent service today and we recommend this place to anyone needing storage!

Love it here I will always trust joy with my storage needs

love how clean this property is. joy is such a joy to deal with. she is always so nice and helpful.

Joy has been great. we've been here a while and helped us out a lot. Sometimes I come and just need someone to talk to.

been doing business with joy for a long time always very helpful great place

Joy was very helpful and friendly. Great first month special.

I was helping a friend move and maria was very polite and let us use the cart to help us move. Thanks.

We rented a drive up unit here for around 10 years and had a good experience. We moved out a few years ago but need the space again and moved in to another unit today. I was very surprised that the manager remembered us after a 3 year absence. Joy was a joy to work with, no pun intended, and our move-in paperwork took less than 10 minutes. I highly recommend this facility and the management really make you feel at home.

Been here before and was glad to see joy was still here I got great service before and great service now

we are preparing for a possible move and have been checking different facilities. We visited Joy on Bolsa Ave, and were met with a friendly face, wonderful attitude, and a warm welcome. Joy answered all our questions, gave us all our options, took us on a tour of the property and was able to show us a couple of empty units so we could better get an idea of what we would need. The property was extremely clean, even the public restroom. Should we need a space during our move, we will without a doubt, be contacting Joy.

Just rented a storage space... and wanted to say the entire process was A+++++. So pleasant. So professional. The kind of experience that fills you with confidence.

.. Today May 17th I came to public storage off of bolsa and Graham in the city of Huntington Beach I was greeted by the manager of the facility name Joy I just want to express how greatly appreciative I am off her amazing customer service skills her knowledge of the product and/or property I'm going above and beyond the call of duty for customer service she is a complete asset to your company and you guys should be grateful to have her part of your team my name is Travis bowling I've been in the customer service industry for over 15 years and I manage a lot of property I would love to have employees like joy

Joy was helpful and friendly, and got me a great deal on a good unit.

Professional, efficient, and courteous. Ask for Joy!

I came in looking for storage with my dad and Maria was very friendly.

Joy is so friendly always there to help if you need storage in this area this is the place to be

Joy and Bill both made the rental experience easy and convenient. Always available to answer questions or lend a helping hand. The facility is clean, uncluttered and organized very well. First-rate operation, staff AND facility.

Very helpful & nice

My company has a unit here and joy is always helpful and keeps it clean nice place if you need storase

This is a vey nice property clean and joy is very friendly

Joy and Luis are very helpful and efficient

I have been renting here on and off for years and joy is by far my favorite manager thankd public storage fir having great enployees

Great service! Friendly service!

Joy is a tremendous help! She got the perfect size storage unit for my needs.

i have been doing business with joy for a while now and it has been great she is the nicest person i will always trust her with my storage needs

My girl friend rented here and just was so nice and helpful I will come back if I need storage great place

Joy is the best very good customer service. Very clean would recommend this place to anybody . Thanks Joy

I came in to buy boxes today and Maria was very nice and helpful.

Joy was very helpful in signing me in and getting my storage all set up. She listened to what my needs were and selected the perfect storage unit, according to the size of my items. The facilities are kept neat and clean, and all runs very smoothly. I would strongly recommend this Public Storage facility for all of your needs, for easy access, and convenience.