Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 1199 Western Street, Fairfield, CA
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 56/mo
Small 5'x5'- inside unit
- 1st floor
$ 56 /mo $ 70Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 81/mo
Small 5'x10'- inside unit
- 1st floor
$ 81 /mo $ 101Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
10'x10'Online only price$ 131/mo
Medium 10'x10'- inside unit
- 1st floor
$ 131 /mo $ 164Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 152/mo
Large 10'x15'- outside unit
- drive-up access
$ 152 /mo $ 190Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 156/mo
Medium 10'x10'- outside unit
- drive-up access
$ 156 /mo $ 194Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 184/mo
Large 10'x20'- outside unit
- drive-up access
$ 184 /mo $ 230Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x30'Online only price$ 270/moLarge 10'x30'- outside unit
- drive-up access
$ 270 /mo $ 338Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Reviews ( 491)
Rosetta (PM) is a very professional, kind, understanding representation of Public Storage. I will recommend everyone I know to go to Public Storage on Western in Fairfield. She will treat you with kindness and respect. I give her 10 stars!!! ❤️
Rosetta at this location is very helpful every time I’m here. Very nice and outgoing, never have no problems when being helped by her. Goes above and beyond for the customers.
WORST STORAGE EXPERIENCE I’VE HAD IN MY ENTIRE LIFE!!!
Rented this storage for about 4 years, all it did was disappoint and the constant rent increase forced me to vacate. They raised rent $100 just in 2024 alone. My unit was broken into twice over my last 2 years and not once did I see them upgrade security or do any upgrades quite frankly on this whole facility. My storage was emptied out completely ready to move out at 9:30 am (opening) on the 1st of the month and they charged me the whole months rent just because I used my gate code to come sweep it out that morning trying to do them a favor. This facility is a joke I wouldn’t spend a penny more with them. You would think the longer you stay with them you would receive some sort of loyalty benefits but all they’ll do is keep increasing your rent and draining your money. If I could give 0 stars I would.
Ms Rosetta did a great job accommodated me with my storage unit Thank you very much Ms Rosetta
Rosetta, PM
SHE WAS LOVELY TO WORK WITH THROUGH THIS HARD TIME. Thank you thank you 🫧
I’ve been using this storage for 3 years and found the best rates here between Vallejo and Vacaville for what I desired in a storage unit: ventilation, well kept/clean, friendly staff and overall security. Over the last 3 years my rent did go up which is always a bummer but that’s not necessarily the fault, it’s a corporate thing. Rosetta, the main property owner (I forgot her title) was able to support me with any need that I had. I appreciate my “house” being safely secured and ventilated during unpredictable weather here. Whenever it’s time to move again I know that there will be space to do so since it’s not a busy property for the most part.
Rosetta you’ve been very helpful today. You’re very professional, understanding, and patient with your customers. They picked the right person to be the property manager. God bless!
I've never been late. I've just received an email stating they will be raising my rent for the SECOND time this year (2024).
Absolutley ridiculous; this is not how good customers should be treated.
I just paid my $134 rent. They have taken $134 from my account AND an additional $159 without authorization.
PM, Rosetta always provides Excellent customer service. Thank you.
Rosetta PM helped me completing the ERental in office due to internet service being down. Thank you for your great service today.
Rosetta goes above and beyond every visit/phone call. She helped me save money during my last visit…I appreciate her service!
PM, Rosetta was so helpful and efficient. I appreciate her positive attitude and professionalism. Great job.
Thanks Carla!!!!!! You were great! You’re always Great! I have different storages at different locations I wish Carla could be at all of them lol it’s always a smooth process with Carla thanks again !
Wish I could give 10 Stars for Carla she is always so helpful and goes above and beyond to always make sure my needs are met she’s great! She’s always very supportive in meeting my needs every time I come here and Carla is here I leave with all of my needs met Thank You so much Carla
Thank you PM Rosetta for all the kind sweetness help you give to the customers including me its a wonderful place clean and neat. Im looking forward to use Public Storage again in the future
Carla was great
Carla is great super helpful
Property manger Rosetta berry communications good service helper with everything made me feel great about my stuff
I've been using a storage facility for a long time and Ms Rosita is the best manager I have dealt with she has helped me with all my needs and I really appreciate her. She is a very nice person and she knows her job. Thank you for everything keep up the good work.
PM Rosetta, was awesome!! She waived my late fee for the month!!! Super nice lady 💕
I'm so grateful for the lovely Rosetta. She helped me tremendously with giving me more time to figure out transitioning my current unit. Along with saving me time and money. Truly grateful for this blessing. She is so amazing, considerate, and sweet. Thank you.
Rosetta is amazing and went above and beyond for me and my partner. Answered all the questions and made sure that I understood everything.
Working with Rosetta has been awesome! The assistance I've received regarding my storage price increase was a life saver! She got it reduced to a more affordable rate. Thank you Rosetta!
Thank you PM Rosetta for saving me money on my rent for the next months.
Rosetta is the best. She provided exceptional service, going above and beyond in helping me.
I've been a customer for a few months now, and what I value, and appreciate the most is how well kept, and clean this facility is, and ESPECIALLY the personal care, and assistance received by the Property Manager, Rosetta. SHE makes the 5th Star of my review! She's so helpful, friendly, KNOWS her job, and does it WELL! She is the person you can trust if you have any issues, or questions! It's been a very positive experience having my valued items under her care, and Safety of Public Storage, located at 1199 Western Street, in Fairfield, CA.! 😊
Rosetta was very helpful and professional. She was able to show me different unit sizes based on my needs and showed me a unit for example as well. The property is neat and clean, highly recommend.
Ms Rosetta is excellent very helpful and so friendly. She explained everything in great detail. The units are clean and secure would definitely recommend to friends and family
PM, Rosetta provided Excellent customer service, Personality and Comfortable to work with.
Rosetta the property manager was amazing and super helpful today!!! Definitely recommend!!!
PM, Rosetta was most helpful in assiting with recommending the right size unit for my belongings. Her patience and professional was rewarding. Great experience. Thank you.
Property manager Rosetta was a major help today… she’s amazing. I look forward to working with her again..
Rosetta provided excellent customer today
Rosetta was so sweet and kind! Very helpful as well, she showed me the storage unit I would be renting and had me in and out in no time!!
I really appreciate the Manager Rosetta, at this location. She is very helpful, friendly, and accommodating. She will definitely go that extra mile to ensure you know your property is safe and secure at this location. I’ve been a public storage member for over 20 years.
Thank you Rosetta for helping save money today. Great customer service.
Rosetta from this location helped me out with removing the late fees! She was super friendly and efficient and I’ve been their customer for years and years and it’s always pleasant to talk to any of them. Thank you again, Rosetta! Five stars all the way!
Thank you Rosetta so much for helping me save money.
Ms Rosetta was very knowledgeable and patient and helpful
She is a great customer service gem
A big asset to your company and brand
Thank Rosetta for helping me save money today. Your customer service was amazing.
Rosetta was an amazing help! Awesome service! Thank you!
Ms Rosetta was amazing!! She was patient and very understanding with our situation. Thank you to you Ms.Rosetta for your help and amazing service 😊
I have had my stuff stored with Public Storage for years and needed help saving some money. I spoke with Rosetta today, one of the site managers. She was super friendly and helpful. Within minutes, she found a way to save me money. Thank you Rosetta :)
Rosetta, property management, save me some money by putting in a rent reduction. I am so grateful for her kindness and help.
I want to thank Mz Rosetta for getting my rental space lowered. You are awesome. Thank you....
Rosetta is a very good manager ober at Public storage! I left some items out on several occasions and she contacted me and held my items for me!!!
Horrible experience. Do not rent storage space from this company. I reserved a same day storage unit for immediate use. I recieved confirmation messages as well as confirmation calls from reps that the unit would be available immediatley after payment. I drove ro the location and was informed the unit would not be available until the next day. I called Corporate as well as multiple reps to change the reservation as I was waiting in front of the location. Not even Corporate had the capacity to simply correct their mistake by changing the reservation. Extremely frustrating. And I was charged an Administrative fee they refused to refund.I went to anotherstorage facility a few blocks away and was able to speak with a rep in person and book a unit in under 4 minutes .
Naomi was amazing! She was very helpful and very understanding! Customer service is excellent! She helped me get lower prices. I would definitely recommend her, she is amazing !
Naomi has always been great to us and has helped us. She is a very hard worker thank you Naomi
Naomi was the best help I could receive and excellent customer service. I couldn’t have asked for a better person to help me. Outstanding
Naomi was soooooo helpful throughout the rental process. I’d give her 10 stars if I could.
Beck Ave wouldn't let me put in the review but I wanted to say that Naomi was very friendly and knew her business; but unfortunately, I had to wait to let the poor woman drive to Target to use the restroom, because the one on site wasn't operating, I felt sorry for her, but she worked hard to be sure I got my unit transferred after she returned from Target. She did an excellent job getting me transferred.
Thanks Naomi
Rosetta save me $54.90 dollars thanks
Hey, so glad to be associated with your company. Naomi at the front desk gave us terrific service and made it a smooth, welcoming experience. We appreciate everything.
Naomi is great and helpfull
Naomi was very helpful and patient. Also she helped me get a great sale at a different location so I could get 50% off. That’s good service! Thx Naomi
I really want to
Love this place when I started here at public storage. It’s was perfect for everything I needed for. The staff were all lovely minus 1. Josie was the best. I moved here because of location, price and time availability. I have been here for about 2 years and the rent has doubled and the hours you can access your storage is very difficult. I was told the times would go back to Normal but they have not. I if you work a normal 9/5 job you will never be able get access morning or evening. I have had to take a day off just to get to access the storage. I use mine for business so not have access to get what I need is very upsetting especially when we have the highest rent in town. All the other places are 7-7 public is 9:30-6 not even 12 hours. I am in the process of moving as of today but otherwise if don’t mind barley having access to your storage the place is great.
Naomi made things very easy thank you!
That Lady Naomi! Is amazing, respectful, considerate and thoughtful. I have had my storage for 12 yrs and if not for her keeping up on situation my unot would have been gone today. As far as i'm concerned 5 stars isn't enough, it should be 11. And she should be the prop mgr there. I hope she is soon.
Naomi was really nice and very helpful in my needs
John was awesome! He's very pleasant and efficient. Thanks John
Naomi the best !!
Naomi is very professional and courteous
Naomi is amazing very helpful and friendly returned my call quickly.
I just have to shout out Naomi ! She has been so helpful for me- helping me with a unit and getting me a transfer to a more.affordable unit too. And she is doing it from.the other property but even came down to Beck for me. Thx
Naomi was fantastic, knowledgeable and pleasant. Great experience to have Naomi help us!
Nicey was incredibly professional and accommodating with my questions. And she came off her lunchtime just to help me … She’s is awesome…!
Niecy was the best , cuz she took
off her lunch to help me, and her smile was second to none.
Thanks Naomi for the wonderful service. I appreciate it.
Naomi smaller convenient location!
Naomi was extremely helpful. She helped me at the Beck property when the unit I rented was not.available. She came there and worked it out.pepfessionally. She was very cool despite being a 49er fan ..
I've been renting my unit here for a bit and I have no complaint. The staff has been very friendly. Naomi is amazing, she took the time to show us the units we wanted to see, and gave us her honest opinion on what size we need for what we are going to storage. I would recommend this location to anybody who needs a to find their access goods a home. I even convinced my parents to to get a unit to free up their garage space.
Naomi was fast and awesome with great customer service
Great Customer by Naomi !!!!! She took beautiful care of me and my family and got us in a unit real fast!!!!
Happy New Year Naomi! Thx for always being there for me to make my payments, that's why I followed you from the other location because I can always be sure you will be there!
Whoever started running this place after miss Josie left is really unprofessional I’ve come here 4 times last month to pay and the woman was not in the office when I got home I called and to no suprise no answer I called again and Naomi answered and began to argue with me about how she had been there all day that was a complete lie … I have a question public storage how long are your breaks and lunches? Because one day I waited over an hour for this woman and she was still not in the office ?! What’s the deal? Do better public storage do better Naomi
Thanks to Naomi from public storage on western street for making storage rentals easy for me and my family
Naomi was the person that assist us with the process to get the storage and she is very knowledgeable and helpful thank you Naomi
Naomi is great! Very good device
Thx Naomi for all your help in this cold and rain! You are a professional in the field! Thx again!
I can’t thank Naomi enough for helping me out today! Even with the computer down , the pouring rain, the huge moving truck with me and other customers she made me feel valued and I appreciated her for that! She is special so if you need storage go see Naomi.
Naomi was very good with helping us with our unit. Her expertise and knowledge of the system was 2nd to none. Naomi was very empathetic of our situation getting us the best rates for the space we needed. Public storage needs more employees like Naomi.
5 STAR outstanding customer service from NAOMI, so professional and patient with all my questions and concerns got me in my
Unit ASAP and helped me navigate the app
Am new customer with Public Storage mệt with Property Manger Josie is professional treated me with the outmost caring helpful manager clean property great security glad to be here . Thank you Josie
Great customer service from Naomi
Ms. Josie is great! Very pleasant experience! She was very helpful with getting my account updated.
Josie is the best!! Thanks for all your help
Customer service was very helpful fairly good prices
Convenient location Josie is nice. The facility is tidy but old and has an old smell. Short term is ok but would keep forever
Josie was awesome. She made it easy to rent and very accommodating. Thanks Jisie!
Josie was great and very accommodating with all our needs and questions. Would highly recommend!
I at 1199 Western Street and I am so happy to be a member of this property because I know every time I come the property's clean my stuff are secured there's no road signs of rodents and the staff is amazing Josie the property manager is just wonderful she's good to me takes care of me and make sure the property is so clean when I come I come in with a smile on my face thank you public storage and thank you Josie yep there's a
Miss Naomi is so helpful, our unit was too small and she helped us get a better unit quickly. Made things sooo.much easier.for.us. Thx Naomi
Miss Naomi was a pleasure to work with, she went above and beyond to get us a great u it at a great price
So I lost my storage to auction and after the process was done Naomi made sure I got my personal items. I thank and appreciate her for that!
Naomi was very fun and helpful!
Naomi is so friendly and so helpful, I appreciate her. I have to move from another storage unit and it’s not fun and she took care of me. Thank you!
Naomi is a wonderful staff helped me throw my whole process very nice and respectful and answered all my questions I would recommend this storage to anyone
Naomi was a great help!!! She went through everything and made sure I understood as well as showed me my unit and how to function everything. Would recommend Naomi to anyone looking to rent a storage!!!
Great service! The manager was very nice and helpful!
1199 western st is a good clean property with very friendly staff met with property manager Josie she gave me a run down plus physically showed me where everything was and made u're I was comfortable with everything amazing storage!!
1199 western st love the attendant Josie was amazing very helpful knowledgeable place was clean and well keeped
Public Storage 1199 Western Street is where I’m storing the property is immaculate and the security is super the service is 100% A+ Josie the manager is always on site and always available when I need her thank you Public Storage
Very well kept and clean storage site. Quick & easy process to get started. The site manager Josie was super helpful and friendly and took her time to make sure I got exactly what I needed. Thank you Fairfield Public Storage
I don't usually do reviews but the manager Josie is such a nice lady, very professional very curious and helpful. On top of that the place is very nice and well kept, very secure place. By far the best storage facility I've seen in a long time.
She was more than helpful. She was just great all the way around. I would definitely recommend this place to everyone.
We were moving to Fairfield, CA and needed to find a place for short-term storage. Luckily, we came across Josie, the manager at the Western Ave site in Fairfield, CA who did not have anything at the moment but believed she would have a space become available in a few days, and took my name and phone number. True to her word she called and I rented a very nice 5x10 unit.
Josie went far beyond anything I could expect. Upon our arrival, she greeted us and showed us the location of the unit.
Her client service skills are extraordinary, she is friendly, and could be a model for Public Storage to use across the country. If needed, I would definitely use PS again in the future, and that is solely due to Josie.
ATT: PS management, Josie is great and then some
=
Public Storage 1199 Western Street, Fairfield CA 94533
Josie property manager
Was very polite and friendly
with my twins when I Arrived to get a storage unti was perfect and clean
Josie always very helpful and always on site.
Public Storage 1199 Western Street, Fairfield CA 94533. The Property Manager Josie is very helpful and nice Person to talk to in getting my storage unit.
The on site manager Josie, is the best. She showed me and my wife the different units. The place is very clean and well maintained. But we had to go with another place only because of the hours. 6pm is early when you might have to grab stuff after work. That's the only reason. But if the hours work for you, then please see Josie. And the security system is great.
Naomi was very helpful and we where happy with the service we received. Thx Naomi
Josie was just wonderful. Super helpful and took the time to explain everything. Storage place was clean, and well lit.
I am an auction buyer and I have dealt with hundreds of managers over the years and Josie is by far the most professional and hospitable manager I have ever met it has been a pleasure dealing with her on numerous occasions and I hope to continue doing business with her. Property is always clean and well maintained I highly recommend renting from public storage and Josie.
Josie is the absolute best, great customer service, very friendly, clean facility and well maintained made my storage experience great. Thank you
Josie has been awesome through out the entire move in process! She made sure to give me all the information I needed, answer all my questions and address my concerns. The storage location is in a safe location with multiple security cameras. It feels good to know my valuables are in good hands!
Naomi is fantastic. Very helpful, courteous and knowledgeable. We got locked out of our storage and she was quick to help us out. We greatly appreciate her.
Always very helpful and always on site . The manger there is very nice . She’s always on site compare to other public storage managers in my area .
I just moved from out of state and I was so grateful to be helped by Naomi with my storage. She went above and beyond to help me when a situation occurred and made things so much easier for me. If you need to rent a storage here, please ask for Naomi so she can help you with all you needs!
Easy to rent via web page. Unit was clean and prepared for me upon arrival. Access via app made gate entry is convenient. The property manager, Josie is very friendly and helpful.
Josie the property manager was very very polite and friendly when I pull in to go into my storage she immediately spoke and said now we have extended more security for the property
You now have to enter your code entering the storage unit. She shows kindness, smiles, she’s a great access to the company Brand!
Josie was a great help 5 stars all the way thank you so much
Josie, the property manager is very professional and keeps the place clean. She helped me better understand the terms of the insurance contract. I was confused at first, but she explained that the insurance is activated upon moving in despite the premium not being charged until the following months. She said it has to do with a mid-month move in being pro-rated.
Excellent service!
Public Storage 1199 Western Street, Fairfield CA 94533. The Property Manager Josie is very helpful I a smooth process in getting my storage unit. Very informative, kind and knowleageable about the things that I need. Keep it up.
I went to public storage yesterday to put a few things in my unit , I couldn’t open the door . I went back to the office and asked Josie if she can help me , without any hesitation . She said of course . She went well beyond and helped me out through the process . and I asked if she could stay with me until I was done and she said of course . It didn’t me long but the fact she was so willing to go out of her way to help me . tell you a lot about her . Great person .
Thank you so much Josie .🙏🙏🙏❤️❤️
Thank you Naomi I appreciate your help, so now i can stay with public storage
Naomi was amazing, best customer service we have ever had. Thx soo much
Josie is an absolute sweetheart who really maintains the property well. It is VERY clean here- you will not have to worry about rats, mice, or other bugs destroying your stuff. She just had everything painted recently and modernized with new locking system so that is nice. You can pay automatically online and she has a bunch of moving stuff if you need that too. I rented online/contactless and it was actually very easy process with the key and unit clean and ready to go when I arrived. My stuff being here is literally the only thing I don't have to worry about because I know the property is well maintained and secure.
Naomi was a great wonderful helpful person and help me stress free love her spirit and personality
Josie was so nice the first thing I noticed when we arrived was her hospitality she was very helpful in making a decision for a storage unit thank you for your patience and kindness and making our decision a lot easier God Bless!
New to public storing met with the property mgr., great service showed me the property and how to secure my storage shared with me all information that I needed to know very professional great cheerful additued I am very glad I stopped in to check out Public Storage here in Fairfield at Western, due to security and cleanliness I am very thankful for public storage.
I'm so happy with your services thank so 4 the good Good lady that works in frontDesk good jop girl n she Thank you
The manager is the best. Very informative and thoughtful of her tenants.
Naomi and Josie are both wonderful! Moving can be stressful but they help made the process easy. They even gave us tips to pack. Thank you!
Great, Excellent and fantastic was very helpful and everything was on point & sweet her name was niecey would recommend coming here
Great, fantastic Niecey was fabulous. Everything was on point!!!!
The storage unit is great Josie very polite love it
Loving the hospitality from Josie she is amazing. The property is very clean and security is top notch. Overall a great experience would definitely recommend renting here! Only negative I can think of is the 9:30am-6pm business hours but yeah 10/10 so far from a from a time customer
I have been using public storage and yesterday was our last day Naomi is an amazing person she has always helped us out and I will always be a customer the customer service is amazing positive and knowledgeable she and her boss has always answered questions and been upfront with everything so thank you for the amazing service.
Niecey is Very attentive and customer service oriented
Neicy was very professional, courteous and polite. The customer service was outstanding and while on my tour I noticed that the property was spotless. 10/10 recommend!
Naomi did an awesome job assisting me in getting a credit. Much appreciated.
I am thankful for Naomi’s help. I’m having such a hard time right now with my situation and very I’ll husband but Naomi always makes me feel like I can get thru it all. She is kind and helpful. Please recognize her in some way!
Amazing Customer Service thank you!
Just rented a storage locker and the experience was very positive. The Manager of the facility, Josie, was helpful, professional and took a lot of ownership in the running of the facility. She really cares about the place, especially regarding security and cleanliness.
I have been with this Public Storage since 2017 and I have to say that every time I come there I am greeted with a smile everyone is very polite the facility is always clean and there’s always someone around to help me when I have a question if you ever need to rent a storage I recommend that you come here and if you get a chance to meet Miss Josie you’ll know what I’m talking about she’s just so sweet and very welcoming she actually makes you forget that you’re at Public Storage because you’re laughing and talking and she goes out of her way to help you in anyway that she can
Storing at this location is awesome clean property safe security new remodeling property manager is always there for you. Thank you Public Storage Josie stay the way you are your a super star.
Been with public storage for a long time now customer service is always pleasant. Niece is very nice and helpful and ms Josie they both are very friendly and does a great job. They keep the property nice and clean. Thank you ladies for all y'all do.
Great experience, Josie the manager there is very welcoming and is all about the security and safety of you’re belongings recommend 10/10
very friendly, helpful and clean. Josie went above and beyond to me.
I give this place 5 stars. It's secure and I haven't had any problems. Josie is always helpful.
I just have to say the manager and staff at this particular site....have been professional and very much solution-driven......when it comes to my storage needs. Josie is AMAZING!!! Thank you so much for all you've done, and continue to do!!! KRM
Josie is always smiling and friendly.. This facility is very clean, remodeling looks great and we're happy to see security has been beefed up. We would definitely rent here again.
I was sooo impressed by Naomi’s customer service. It was refreshing to be treated like my business was appreciated. Please make her a property manager because I am moving my storage to Fairfield and I want to store my things wherever she is. Thx Naomi you made my day.
Naomi was super professional and courteous.
Prior to Naomi there were times when I came to make a payment and no one was in office but not anymore.
Thanks Naomi!!!
Naomi was very helpful and pleasant.
Josie was a pleasure to work with. She is kind, friendly and very informative. She's a important asset to Public Storage providing support to her co workers and customers. I highly recommend her! If you're in need of a storage unit, Josie is who you want to talk to!
I highly recommend using this particular public storage in Fairfield on Western Street. The manager Josie is incredibly helpful, kind and went way above and beyond to help me when I was moving in. I have rented with public storage several times in the past several decades and have had good experiences storing my stuff here. But this particular place is special because of the manager Josie. When I was moving in, I ran into several issues with my moving company and she helped in various ways that day to help with my move. Whenever I left a message, she returned calls promptly and helped decrease the stress of the day significantly. I highly recommend renting here! Thank you so much Josie!!
This facility is perfect and is always clean. Customer service on-site was amazing. The property manager, Josie, is very friendly and approachable. She is always out and about around the property ensuring it is clean and secure. During my move out, she was extremely flexible and made my move extremely smooth. If you are looking for a storage unit in Fairfield, go see Josie. You won’t be disappointed.
Never in life, could i possibly have imagined a more professional, cordial, and thoughtful Public Storage attendant. The facility is very well maintained. The lady is beautiful and kind, with a pleasant personality and a great sense of humor. She showed me where to find the restroom, without being asked, offered to unlock the little rolling cart for me to use... she is an absolute gem! If I owned a business, i would try to poach her for all of my customer relations.
Naomi
Very clean bathroom all the time. The new gate opening app is great.
Josie always makes you feel welcome and is very helpful. Josie explains everything that is asks very well.
I hope the owners appreciate her
Nieces was really great an her customer service was perfect she was really a good help loved her service
Josie is sooooooo helpful…the place is very nice. I appreciate the great service!! Thanks!!!
Fast Friendly service.
Denenia was very helpful. Thank you
Property manager Josie was very kind, knowledgeable and made my time very easy and quick. Very clean property and the app makes it so easy to access