Public Storage Self-Storage Units at 4205 S Mill Ave, Tempe, AZ

AWESOME STORAGE! They'll have someone you can talk to on the phone by 6 a.m. ! Great customer service.

Clean location!

This location has great mgmt. They offer prompt service and are very attentive to my needs. I recommend to anyone who needs this service.

EVERY SINGLE tenant was locked out of their belongings at the location on Gilbert Rd. PS bought a Life Stirage location and changed the entry pad but didn’t notify the tenants!!! I have my business items there and called this location out of desperation because I had a meeting for a customer to buy some product. The employee at this location refused to help me and told me they would file criminal charges if I tried to access my business property that was being stored. Mind you the employee refused to help by looking up my account to verify that this was an issue at the property and that I wasn’t behind rent. This was absolutely uncalled for to threaten a business customer because Public Storage messed up!!!!

This place Is a joke. I've spent several days now trying to move from a larger unit to a smaller unit and every attempt to purchase another unit on line or at the kiosk have not been successful. I've contacted customer service and I just keep getting ran in circles. There is no manager there most days and even when they say they are going to be there they aren't. You would figure since their are no employees working at this location and that their overhead is low that the prices would be alot lower but it seems like in this economy greed is what fuels places like this.

Arkana was super helpful in assisting me with my account today. She was polite, professional and helped me make sure my units and payments were in order! Thank you Arkana!

Anthony was great transferring my rental thank you

Thanks for your help Anthony

Rachael was great helping with my vacate.

Anthony was great completed my rental and helped me download the app

I called and spoke to a Ms. Rachael at your public storage in Tempe Az. I’m planning on relocating there. Ms. Rachael was so knowledgeable and very helpful about all the different storage units and which will be best. She was very pleasant; when she answered the phone she was very happy, cheerful, awesome customer service skills.

Anthony and Breanna made the whole move that much easier for me. Usually it is a dread to rent storage spaces, but they made it quick easy and simple especially with the app easy access the way of the future.

I am very happy with my experience with this facility.. Especially employee Peter who went the extra mile for me. And stayed after his shift to help me with my storage .unit. I really appreciated it.

I had the wonderful pleasure of meeting Peter yesterday while at my storage yesterday. He helped me with my lock and im so greatful. All the staff have been really nice when they are there. I just wish the ac inside was a lot more cooler.

Wonderful location manager on site was very helpful good job Peter look forward to seeing you again

got stuck in a hot elevator still love this place thou

Ashley was great

Breana is amazing! She’s very informative and considerate, excellent customer service! This is a great location to store your things in between living arrangements also if you’re a university student and need to put your furniture somewhere secure!

I really like the idea of a mostly automated storage facility. The sign up was easy and access inside was very simple through the app. On the other hand, having no dedicated unloading area for box trucks is a little inconvenient. Unfortunately, due to personal reasons I couldn't actually use the facility and I canceled it all the next day. But sense I had already entered the facility to test out the app and to see where my storage was located, they offered no refunds. Not even half. I hope this policy can be revised especially when their services were never actually used and it can be immediately re-sold.

Peter is amazing.. he's always got what I need and he helps me out any time I need him.

Very expensive. Constant price increases. Companies like this are just as responsible for inflation as the gov. Blame them.

Elevator has always given me issues. Rented unit 6 months ago and even then I had issues where I had to walk to the basement and ride it up to ground level. I returned from my travels and now the elevator is still unresponsive. In addition all emergency doors on all levels have been locked so I can’t even use my fix action. I reported the issue 6 months ago and to return and still have it not fixed is reason enough to stay far away from this place. Highly recommend you avoid renting from this location. -Update- On move out date I got stuck in the elevator and had to use the emergency button. Got a call from potentially the manager saying things are fine now for a few days )Completely false). The lack of someone on site and the push for automation drops the quality of this location immensely. Do not recommend.

Used to be Ok No one is on the premises, had elevator issues, doors won’t open/close. CAnt get any help

Saundra is very helpful and patient with me as I rectified my issue for payment. I was extremely pleased with the service and thankful.

While there has been technical difficulties, they have an amazing staff that work diligently to make sure their customers are satisfied. Customer service is something I think is what makes a company work well with their costumers. Especially when it can sometimes be out of anyone’s control in the matter.

The manager that helped me did a real great job...

Everyone should be trained by Jermy he is a wonderful person. Has great customer service skills.

REBECCA WAS VERY HELPFUL AND EXTREMELY COOL ! THANK YOU FOR THE GOOD SERVICE !!

Easy access and move out.

Everything was great. Friendly service. Very descriptive and honest. Follow ups. Fair pricing. Fast, clean. One down fall they only had one cart to move stuff. 😊

I'd give 0 stars if possible. They've increased the rent multiple times. They changed my lock with no notice. When I called them about it they couldn't find any record of them changing my lock or any reason why they would change my lock. They're giving us the runaround about removing the lock. Basically saying they didn't change it and they don't know how that lock got there. So now im removing the lock myself since it apparently doesn't belong to anyone. I called the district manager twice with no response either.

The door was broke

Multiple issues with the staff and the monthly bill. One price was stated while another was implemented. Elevator has been down for over a week and haven't been able to access my things in the basement.

Tara was excellent!!!! Highly recommend!!!

Melanie was awesome! Very helpful friendly.

Great service by Melanie! Very helpful and knowledgable! A+++!!!

My brother referred me to Public Storage, so I went online and reserved a spot. Kaitlyn did an amazing job in answering all my questions and concerns she called me within minutes of putting a unit on hold. I look forward to storing with them!

Awesome customer service!!

Katie was wonderful in helping me with my needs.

Awesome! Katie helped me out when in need. Great customer service and super friendly 😊

I got stuck in the elevator for an hour so was my visit good........ well besides having to get emergency personnel to come get me and my homeboy out of the elevator it wasn't bad manager was friendly and all so it was alright boring but alright.

I spoke with Kyle over the phone to set up an appointment to get my storage unit set up. He was very polite and courteous over the phone. When I arrived for my scheduled time Warren helped me get everything situated. He was very pleasant and was able to answer all my questions and the process was super simple and easy. Thank you both for a pleasant experience!

Kyle and the Warren are amazing and have been helping me for years !! Nice polite gentlemen I highly recommend if you need storage space to use this location !!!

very professional very outgoing and very well customer service I would love to continue my services here thank you Warren

Warren was very professional. Answered all the questions I had and was very informative. I would def recommend.

I am so grateful to this storage facility! With the lockdowns in California my movers had to reschedule. Huge shout-out to Jesus, from the management office, for being our hero! I'm disabled and he allowed my partner and I to plug our shop vac in to the office so we could vacuum seal/compress my mattress and take it with us in our car. If it wasn't for their kindness I would be moving with nothing to sleep on. Thank you so much! Additionally everything with both of the units my partner and I have has been perfect.

Location is right off the freeway which is both great and not so great. Easy and fast to get to but you can only enter traveling north on mill.

Great place

Kyle provides 5 star service

Klye made my move in very nice, it's appreciated.

The manager was very professional

Warren was fantastic, he was so attractive

The staff person was sitting behind a window on a phone call while I needed assistance. Instead of answering the door or my requests, she changed the out of office return time twice to cover a total of 2-1/2 hours and wouldn’t look at or answer any customers. Very rude and horrible service.

Nice,,,

Michelle was amazing, informative and professional!!!

Quick and easy, called the office and was told they had one sized locker left that I needed, they held it and sent me the link to purchase it online. Warren was very helpful over the phone an had me all set up with ease. Always a great experience.

Warren helped my mom and I out yesterday while we were moving our items out of storage. Thank you so much man. I’ll definitely be using this location if I ever need storage again. Thank you Warren!

Warren was great, he sold me tape

Kyle was very helpful made the whole process quick and painless

Fast and friendly. Kyle was very nice and personable.

Very kind, friendly and good service!

Very respectful professional easy to deal with. Will continue to use them every time. Kylee was extremely friendly and helpful highly recommend!

Amazing service Sariah was extremely helpful and made getting everything done quick and easy

Thank you for being there on such short notice when I needed help! Kyle in the front office is very kind and professional.

Kyle was very helpful

Kyle was a great help.to me and that means alot working in customer service myself.

Lacey was a ball of energy and so helpful!!! She helped me to find the right sized unit and was willing to even call property manager if I wanted to switch my reservation. Very flexible! I expected her to be slightly upset as I showed up late to my appointment, but was treated with only a good mood and kindness. Clean units and look forward to meeting more of the staff!! :)

Great service! Everything was easy to navigate online and was emailed pretty soon after making a reservation. Storage was clean and spacious. I was struggling to fit something in my car and a worker was able to offer some help with tools which was a plus! Would rent a storage unit again here if I needed!

Kyle made this easy and quick! Definitely recommend!

Very good service Kyle is a very good person great personality have been in this storage for over 20years

We're going through a pandemic here. Many people have lost their housing and have to resort to a public storage. These people will harass you. I understand ur running a business but where is some compassion.. people are struggling.

Awesome experience. Kyle was super helpful!

Kyle was great! Very efficient and helpful getting my unit set up.

We appreciate the excellent customer service given by Kyle at Public Storage on 4205 S. Mill Ave. in Tempe. We have been customers since 2002.

Fast service with no waiting. Explained everything so well I had no questions. Excellent

All of my items of value were stolen from this location out of my unit in the basement. I have filed a police report but likely will never see my belongings again..... I would not trust leaving anything you cherish here.

Kyle was super helpful! He explained everything clearly and helped me find the best deal for my storage needs, and showed me how to use my lock properly.

Kyle was very helpful during the transition from my place to the facility. He is always very polite and quick to lend a helping hand. The facility stays clean due to his strong work ethic and it is always a pleasure to stop and chat with him when I visit the facility. I would strongly recommend public storage at this location to anyone needing a unit. Thank Kyle and the rest of the staff at Public Storage on Mill.

Young lady there was very helpful to me there when i came to look for an space

Kyle at the location I was at was awesome. The company itself is the worst company I’ve ever dealt with. They lied about the price they lied about the increases and how much the increases we’re going to be. The corporate office refused to discuss it. I spoke with the regional manager Tony Smoots And he was the worst person I’ve ever spoken to in my life. Me and my wife are both on the account she is a doctor so she can’t get to the phone when I wanted to discuss it with him he didn’t care about that he said she had to be the one to call even though I’m on the account.She had to leave her patients to call and give permission for me to speak with him. She was so disgusted that she had to leave her patients that she just told him will find another storage room. We weren’t even there for six months and they raise the price almost $25.

Shyy was professional,helpful and courteous. I will definitely use public storage again! Thanks Shyy for your help.

Shyy was very honest helpful and fast. Got me a unit under all the demands she received today she put every body first

Kyle was incredibly professional and efficient. Was able to assist me with a new room and with exchanging a lock. 10/10 service, I’ll definitely do business with this location again due to his services.

Kyle was so much help and gave excellent customer service! Would deffinitely recommend anyone who needs storage to go here!

Nice facilities and very convenient location. Kyle was extremely helpful and knowledgeable. I had a great customer service experience.

I really love the service too bed I have to live my unit but next time I need a unit I would love to come back and rent another unit when I need one thank you.

I have been leasing my space since 2002 when it was Shurgard Storage. The air-conditioned atmosphere is ideal for the Arizona heat between April and September when visiting the location. I have presently received excellent service from employee Kyle who listened to my concerns and made my experience at Public Storage very satisfying!

Kyle was a big help. Very nice and patient. Nice units and conveniently located for our needs.

Very friendly and helpful staff. Kyle was well informed and made the process quick and easy.

Kyle was a big help when moving in and the whole facility is clean and great condition.

Its a decent place

Friendly people

Jim was very helpful and it was pleasure working with him today

Jim was wonderful and I really appreciate all if his help!

I just moved from out of state and I'm not familiar with the area. Kyle helped me figure out what unit was best fit for my needs. I really appreciated his help with everything. He helped get me a little more organized in a new place and was very nice.

Kyle the Manager was so very helpful and made getting the storage I needed hassle free and as anyone who has moved knows it can be stressful and I'm so thankful to him for making it so easy!

Jim was amazing!! Made my registration process really fast and simple.

I rented here a week ago and Kyle was a lot of help and went out of way to givee good customer service to me and the storage was very clean and that's what makes rent here is how professional

Kyle was very helpful when my dad got a unit. I will recommend this facility to all my friends.

I am currently in between places and don’t have much stuff but I wanted to look into keeping some of the bigger items I can’t move easily in a storage locker until I can get more permanent. I called just to get some information (I’ve never needed to store anything before so I don’t know much) and the young man I spoke to was so nice. I think if I remember correctly his name was Kyle? He was so knowledgeable and answered all my stupid questions, even though he insisted they weren’t stupid. I appreciate the good customer service you guys give and will be definitively be looking more into it!

Kyle helped me find the best place for my storage and was able to answer all my questions perfectly

Very nice property with an affordable price. Had a great experience, and the manager there helped me a lot!

I am beyond grateful for Kyle! He was extremely helpful! He is very knowledgeable! Thank you, Kyle!

Great experience. Rhiannon was very friendly and professional.

The manager Nathan was amazing when it came to helping with my mothers storages after she passed. It’s been a difficult time for our family trying to figure it all out and he has helped us tremendously.

Came in today and was helped out by a young lady by the name of Rhiannon, received great customer service and help most definitely a great location would recommend storing your items here

Had no issues with my storage and Rhiannon helped set everything up quickly, the carts that were provided definitely were helpful too!

Rhiannon so helpful and nice making the process so much easier

Best service and information i've had all day! I am extremely surprised the girl is not a manager!

Rhiannon was very helpful and they were very accommodating

Had a great experience there. The property was nice and at a good price. The property manager Rhiannon was very helpful and nice.

The employees here were awesome! Informative and quick, had my unit in no time! Prices are also really reasonable.

Thank you for the excellent customer service. I appreciate you.

It always feels safe at this property. Managers are always helpful with you needs!

Wow had a great experience here. I expexted a dry drawn out process but the staff was very knowledgeable and made sure my needs were met. Thank you. Cd

Jim was super friendly & helpful. He explained everything thoroughly & was a huge help. He made the process go super smoothly & easily.

Very easy to deal with and no stress what's so ever

Jim was very helpful and kind! Have had good experiences here for the past 3 years

Had a wonderful experience and service with Sandie perfect people person ty

Jim was fantastic and a big help! Very easy and will recommend!

Great service on setup. Thank you Sandra!

Sandra, the property manager, was very accommodating and willing to work with me on an uncertain move-in timeline. The building looks to be in good condition, and the unit also looks to be in good condition. Only difficulty is with getting into the parking lot, which you need to come at from the south.

Spoke with manager explained my bill.very nice mgrs sandra & sandie are great . Hope you get to talk with them they are great..

Sandie WAS AMAZING. FULL OF ENERGY. KEPT A SMILE. THANK YOU Ms. Sandie. Be BLESSED

Sandra was very nice and helpful.

Came in for info and Sandra was so helpful!! She is extremely knowledgeable and courteous. You guys have an amazing woman working here!

Can not just get a quote over phone clown want to ask a million questions then say we don't have that size like a punk. O know he was just being said clown and just gonna have to contact owner

Cimate controlled with great prices.

Sandra was great help ,kind, very knowledgeable!

Sandra she very wonderful nice smile and very pleasant and helpful and a great location.

Sandra was beyond kind! Thank you for helping me dear!!

Sandi was very nice and helpful.

Good place and clean. Management is nice especially Sandy she offered to help with whatever we needed.

AC in whole building. There's sliding things with wheels for everyone makes it so much easier. Sandy gave great advice and is the nicest person there she really looks out for the customers.

Needed to make more space and was considering a transfer to a larger unit but a larger unit meant a little more rent which defeats my goal of saving more money while waiting to move in to my new home. I spoke with Sandie who was kind enough to agree to look at my unit with me and suggested situating my items in a more organized fashion to make more floor space. They carry a variety of packing boxes which really helped and did exactly what Sandie said it would do. It gave me more space so I didnt have to get a larger unit after all and saved me money all the way around. Thank you so much Sandie.

Signing up is easy and nice affordable monthly rate

Great place store your stuff. Nice manager. Ask for mikayla. She's awesome.

Great place to store. Awesome managers. Thanks Mikayla and Sandie.

The customer service is wonderful especially the manager sandie. She couldn't have been more helpful. More places should have someone so knowledgeable.

Right off the 60 well maintained great management I will definitely recommend to family and friends. Ask for Mikayla and Sandie.

If i could give this place a minus -5 stars i would. I have been a customer for 10 years and when i discovered 1 was paying 110$ for a unit that locally and competitively ALL THE STORAGE COMPETITORS AROUND THE AREA ARE CHARGING A MAX OF 57$... I REQUESTED A PRICE REDUCTION. They refused so i found a new storage place. I couldnt move my stuff until noon on the 1st and these ripoffs would not prorate. They said after 12:01am if my stuff was in the unit i get charged for the complete and whole entire month. Facility is nice but the humans suck. S U C K.... shop around and use someone else if you plan on keeping a unit longer than a couple months. Again this location SUCKS. If i could afford a billboard that shouted as cars drive by THIS STORAGE LOCATION IS A RIPPOFF AND CUSTOMER SERVICE IS SO BAD THERE ISN'T A STAR RATING FOR HOW BAD IT SUCKS TO BE A CUSTOMER OF THEIRS.... I would put one up so fast... do not rent from these guys. Somehow your really great movein deal ceases after year one. Even when i showed them proof i was paying double the market going rate, just looked at me and shrugs shoulders like what do you want me to do lady?! Ummm lower my unit rental fee to reflect where the competitors are pricing same size of unit. DO NOT RENT FROM THESE GUYS.

Good pricing, climate controlled, convenient access hours. I would recommend to friends and family. They carry professional packing supplies too. Ask for Sandie and Mikayla they are super awesome super friendly super customer service. Thank you!

Thank you Sandie and Mikayla

Thank you Sandie and Mikayla! They were amazing and Sandie verified that I was indeed authorized to access the unit. <3

Mikayla is amazing. She helped me with great customer service and an awesome smile.

Convenient location, friendly and professional manager, reasonable pricing. I will recommend renting here to all that need storage. Thank you Sandie and Mikayla. Keep up the good work.

Thank you mikayla and sandie.

Cool place, friendly staff, only problem is their code box is usually down and needs maintenance.

Very clean and great customer service!!

I brought my 2 year old daughter in with me and sandie was AMAZING with her she went above and beyond this girl was seriously amazing better then any service I’ve gotten . A+ customer service !!

They require you to buy a lock there because you can't get a lock to fit the door elsewhere. That's $20. Then, you are required to buy insurance, which is a minimum of $11. My first month for only a dollar was over $57. What a RIP OFF!!

It was okay for storage, but they inflate rates in the summer due to college kids leaving and needing a place to store all their dorm stuff. It's obnoxious as a normal, everyday resident of Tempe that just needs to store stuff. I get pricing by demand, but it really screws city residents on storage fees. I wouldn't store long term here, no more than a year at most. They really run the business towards the fluctuating college student population and not much the steady local resident population.

Sandie was very courteous, kind and patient with me and my boyfriend. She deserves more than a 5 star if you ask me. We need more people like her in the customer service industry.

Thank you Mykala for the stellar customer service.

Mikayla is super friendly, professional and knowledgeable. Great customer service experience!

Had an amazing experience renting a space for my boss. Mikayla went out of her way to get us the space we needed and made it as easy as possible. Thanks Mikayla!

Fantastic customer service! This place is located very close to me and makes it super convenient to store my furniture. Just wanna add that Sandie and Mikayla are amazing at what they do. Super professional and very helpful and kind. 5 stars isn't enough for these amazing people!

Very nice people

Came in to make a payment and received super customer service from Sandie. I give her a 10 star ratingif I could.

Great job Sandie

Michaela and Sandie are the best! Love this place!

Sandie is amazing! She helped me with everything I needed!

Sandie was amazing extremly helpful. I feel confident in my decision.

Lydia and Sandie are terrific women ! Nice , courteous and very informative! I enjoyed using The Public Storage ! Recommending you use this storage. No hassles ! Thank you so much !

Sandy is awesome I recommend checking in

She was great, really friendly Sandie was awesome! Easy stuff to get going, was done in under 30 minutes

Be Careful.. As long as they receive payment on your account they will allow “anyone” to come in and alter your account... According to the manager they dont need permission to void a cancelation if someone comes in “unauthorized” to renew account... I am very upset with them, they will not own up to their mistakes, why ask for authorized users if its uselss? my stuff could have been taken and they wont care.

Love this place!!! Sandy and nidia the best ever...

Good location, fast service and excellent customer service. Sandie turned a stressful morning around. If you need storage ci e to this location and ask for Nidia and Sandie. And again, thank you Sandie!

Sandie and Nidia were beyond helpful! I have never experienced such amazing customer service. They made my experience at Public Storage beyond amazing and insured that I would have a non-stressfull move. I cannot thank them enough for their service and highly recommend people come to this location for a great storage experience.

Was a fast check in process with Nidia she was very helpful and friendly would recommend to friends and family .. Keep up the good work girl you rock...

Nidia was very friendly & knowledgeable with information. Very professional and deserves to be recognized for her excellence! She was pleasant and made the process easy. Thanks Nidia!

This location is easy to get to from the highway it's right at the corner. Clean and secure and customer service is phenomenal. Thank you Nidia, Debbie and Sandie.

Sandi was so helpful and knowledgeable about your storage units. She was so easy to work with. I feel like I made a new friend. The young lady that helped me at the Alma School and Guadalupe space was very helpful in directing me to a space near by.

Have had my unit for over a year now and I have been mostly satisfied. The only negative experiences I’ve had have mostly all been corrected (main door access problems being the major issue a few months back, tho no issues within the last couple months). The one issue I still have is the access hours. I think 9:00PM is latest you can access the units. With the type of work that I do, it would be nice to have access to my unit later than 9PM. Other than that, my storage unit was clean on move-in and my stuff is exactly how I left it. Front desk is very friendly and helpful...now if I could just get them to modify their access hours... :-)

These people are great. They worked with me after the death of a family member and were very understanding. Facility is clean and safe and staff is very helpful. Good place to store stuff. Nidia was terrific.

I had a great experience with Nidia. She was extremely helpful and friendly. I recommend this place to anyone who is moving or just needs a great storage place...

Nidia made our 1st time storage experience easy and stress free. She was very helpful. The facility is easily accessible, unit was very clean, and i feel our stuff is secure.

Wow! The experience I had in here with Nidia, was unbelievably fast! She answered all my questions (even when I made them more complicated)! It was by far the cleanest I’ve ever seen that location when I have when in previously!

Store 08009 was efficient and very kind.

Ron's great ❤

There when ya need them!

Elevators broke, no bathroom

Helpful and amazing staff!

Hablan espanol? Gracias

Ron was great and helpful! Great place

The service that Mr Ron gave was A1 he was very informative and very quick to serve and help. I want every one to know that he is a great customer service guy.

This was my first experience with any storage place, Ron was helpful and kind and helped scope out the most affordable options!

Ron was excellent. Very helpful and provided great customer service.

Ron was very fast, efficient and friendly

I just checked out of here the other day. The staff has been very cordial and friendly, and I have no complaints!

Really quick and easy, got a great deal on a 10x10 locker! Thank you Ron

They we're very friendly. Thank you for your help. Awesome service!!

Convenient location and fair price and nice managers. I highly recommed this Publuc Storage. Ask for Ron and Sandie.

Sandie was such a great help. I love everything about her! Looking forward to meeting ron.

Went in to make a payment and was greeted by Sandie she was a pleasure.

Sandie was a great help and so nice! Clean units and great customer service. Glad I found this place.

Convenient location, easy to get to from the 60, clean facility and friendly and professional customer service. Thank you Ron and Sandie

Ron helped me check in and Sandie helped me vacate the property. Great service would come back again.

Sandy is always helpful and super friendly, this place is awesome

Customer service sandie was great

Got a space here not too long ago, needed to store some things quickly & ASAP when I had a family emergency pop up. Nice & clean, & spacious enough for my things at a reasonable price.

Very helpful staff. Highly recommend!

I have used public storage for 2years now it went from 69 dollars to 96

This was my first time renting a unit at a storage facility and everyone was so helpful and pleasant! I talked to Melanie to book my unit and I went into the store for Ron to complete the process. I appreciate their help. They were so patient because I didn't understand everything lol. Safe area. No complaints so far!

Great customer service, like that the facility is inside.

Marie was very helpful in getting me all set up.

Marie was wonderful! Excellent customer service! Thank you!

Thanks to Ron for all his help with our storage and any deliveries we receive

Ron helped us out so much. Thank you

Storage not always secured as they say it is. Often the doors are left wide open. Required to purchase their flimsy locks. Limited storage insurance.

People are nice great service good location

Excellent management, very friendly and helpful!

Sandy and Rod were wonderful! Amazing customer service easy to access location and A1 service! Would recommend to all!

Had unit 0102 in the basement for about 7 months... I honestly let it sit for 2 to 3 months without checking on it. Went 2 weeks ago and my unit was infested with termites. Nathan White didn't do anything to help the situation just asked me to move my stuff out so he can treat the unit, didn't even offer me another unit to move it to... It was the 12th and paid for the whole month... Didn't get any of my money back and renters insurance didn't cover it. I know this doesn't happen to everyone but just be aware if it does happen your gonna have to take a huge loss since they just tell u, u are storing at your own risk...

The manager there is extremely friendly. I got a smashing deal on a unit and was laughing the whole time! Thank Emily!

Can adequately store your stuff. Floors dirty, elevator door sticks, staff felt vaguely unwelcoming most visits.

Great service, Emily was very helpful.

Big facility

All good

The office member Selest was fantastic and went out of her way to assist us with all of our needs

Andrew was very helpful and gave me great advice and the size I needed and how to store my belongings. He was very polite and knowledgeable.

Andrew was very helpful and the facilities looked great!

Andrew was very helpful and has a great personality. Very timely in getting my unit taken care of and was a joy to deal with.

This place is awesome Sandie and Andrew were so awesome love this location.

Meet with Sandie and Andrew, excellent customer service!

Convenient location and excellent customer service. Thank you Sandie.

Great customer service. Good location. Great price. Thank you Sandie.

Andrew was very helpful and professional.

Clean place nice friendly workers sandie was the best of all the people i have ever worked with i have been with different ps locations for over 4 year and this ines the best of them all

I was helped by Sandie and Sergio. They were able to help me retrieve my building code. As well as asked me if I was happy with the service and have me info on how I could save money.

Sandie was a joy and gave me me my family the best customer service.

I met Sandy today and needed help Sandy stayed over and helped me with a situation in another state. Sandy took care of it and problem was solved

I have been with Public Storage for over 2 years and have never had to worry about any of my things being stolen or damaged. I find the property manager Andrew to be friendly and knowledgeable & Michelle to be supportive when I had a issue that I was dealing with. Thank you!

Excellent!

Great service and all the staff are awesome. Sandie was very helpful with vacating procedure. Would recommend this place to everyone.

Been here for over a year...sooo needed..great location

Outstanding customer service thank you Michelle and Sandie for all help with our quick move

Jake provided exceptional and straight forward customer service from the initial phone call confirming our reservation, to the assessment of our needs and expectations, an honest explanation of this company's definition of "pro-rating" and to the walk through of the unit at which time we determined it wasn't what we needed. He then contacted a few nearby properties to locate a unit that would serve our needs and through all of this maintained a pleasant and professional demeanor. We love doing business with people like this and will make this our first stop for future storage needs. Thank you, Jake!

Awesome service (Jake and Sandy). Clean and friendly. We are actually repeat customers.

Sandie was very very helpful, extremely nice. Secure place with good units.

Ask for Sandie

Sandie & Jake are great managers. Very friendly & helpful.

Sandie was great! Very helpful and made us feel very secure! Great service.

I have had a storage unit with this location of Public Storage for 5 years, and not only has the monthly fee gone way up, the quality has dropped way low. It used to be cool and air conditioned, but lately every time I stop by (I drop in to remove/add to the unit every other week) the building feels like there is no air conditioning at all. I have items that do not go well in heat, which is why I originally sought after an air conditioned storage building for my things. Needless to say, after five years I am finally looking to rid myself of Public Storage and go with a storage business that actually air conditions their building.

I got a flat tire while driving on the 60 and luckily pulled into this place. Jake was working, and was super friendly and helped me out. Thank you!

Great service , Sandie , Jake and Zaheer are awesome! Great location.!!

Sandie is awesome, very good customer skills!

Jake and Sandie have been outstanding! I was a property manager for a Public Storage in another state and would have been thrilled to have them at my property. Great place to store. They're always super friendly and it's a very clean property. I would definitely recommend this place.

Very lovely staff!! We're more than willing work us on any issue!

Sandie is the best! Very friendly and provides excellent customer service! Storage facility is excellent and well lit.

Sandie was so helpful and had my best interests regarding my storage needs!!

went to check out some spaces and met a supervisor there named jake he was nice and showed me everything i asked for. i have no complaints i willl be back there soon for sure.

Rented a small storage space and it's in a perfect spot. The manager is always friendly and down to earth. I've rented there almost 1 year now.

I am getting ready to move so I went to public storage to get some info on the items that I would need. I spoke to Jake and he was extremely helpful and knowledgeable. He helped me find all the essentials I would be needing and showed me how to use them in a clear and efficient manner. Very high quality customer service.

Jake was very friendly and helpful! I highly recommend this location!

Clean and secure facility with friendly and courteous customer service. Highly recommend to friends and family.

Location is super convenient the staff is helpful Sandie is awesome!! Site is clean and well maintained and the building is very secure. I am a returning customer. This is my second time using this location and each time has been wonderful. Thank you Public Storage. 😊

This place has been a lifesaver. Easy access and convenient. Special thanks to Jake and Sandie for always being so accommodating!

This storage facility is amazing, Staff is friendly and always answers our questions!

My family was put in a tough position and we were forced to utilize a storage space at short notice. We expected to interact with the staff only when we paid the bill each month. Instead we found the management/staff would go out of there way to help us with anything we needed. My Mom wished she new the name of a certain employee with a large beard that went out of his way to show her around. He was extremely smart and brightened her day. For that, we are very grateful.

AWESOME!!! I rented a small storage space. Jake and Sandie go well beyond good customer service. Jake was very clear with his instructions and helpful. Sandie has the most concern for customers I have ever seen in this industry. This is by far the best storage facility I have been to.

Sandier was amazing, did everything she could to save me money, storage was clean! Would recommend to eveyone

I loved how they treated me, they were very friendly and helpful and they helped me get the perfect space 10"×10" for my things. Thanks Public Storage. Jakes helped me set up and Sandy made sure I was ok while I was unloading my things, they are the best

Sandy and Jake are amazing

Sandia was very friendly and accommodating. I would recommend this public storage to anyone who needs a unit.

Sandie was amazing and so is Jake the best staff and storage

great customer service. Jake was so awesome and very thorough. it is a very clean and well lit facility. would deff recommend this place, especially since its very close the interstate and to the college campus

Great service. Thank you for your patience and cooperation. Wonderful service sandy and jake!

Jake was very helpful getting our company set up with a space in very little time!

Jake is awesome!! Very hopeful and informative!. Looking forward to a great storage relationship! !

Beard trumps all👍

I came in for boxes and packing supplies and Jake was very knowledgeable. He knew exactly what I would need to move and how to use the supplies efficiently, getting me the best deal possible. I will definitely be recommending public storage to my friends and family when they need to move.

Storing for a year very satisfied with the customer service

I have been here for a month now and very satisfied with my unit and the excellent customer service. I recommend this public to family and friends. Thank Jake.

Been storing here for a month. Very satisfied with my unit and the customer service I received.

location is convenient. stopped in to ask questions and received 5 star customer service. thank you Sandy and Jake.

The manager Sandie was extremely helpful and took care of me like I was at a 5 star resort.

Sandie is amazing!!!!!

Great facility very professional Jesse was very helpful and made it very quick and easy

Great experience! Fast and easy! Look for Jake great customer service!

Awesome place and the helpful and amazing staff!

It is rare to find an employee who genuinely cares about a customer's experience the way Jake does. He helped me figure out my best option and made the paperwork process a breeze. He even showed me how to lock and unlock my uhaul when I mentioned I was struggling, going above and beyond his responsibilities as an employee. Thank you, Jake, for making my Public Storage experience so enjoyable.

Jake was very patient in explaining all the various merchandise for my moving needs.

Excellent customer service! Thank you Jake, Sandy, and Jessica!

This location is convenient, well maintained and the customer service is awesome... thank you Jake, Sandie and Zaheer!

Jake was extreamly helpful. Despite the fact that I went in on a holiday and wasn't sure of the size storage unit I needed. We had to revisit the unite twice to make sure I made the tight choice. He was professional and didn't rush me.

Jake was extremely helpful and informative. Answered all my questions thoroughly. They have boxes and mattress bags as well which was unexpected, but helpful for me

I've stored here at this location for 9 months and continue to appreciate the excellent customer service and we'll maintained facility. Jake and Sandie are AWESOME!!!! Thanks you

Awesome experience. Keep up the good work Public Storage.

The staff was very friendly and answered all my questions. Great facility!

Great experience with Jake! He answered all of my questions and provided excellent conversation during my first time renting a storage unit.

Sandie was an amazing help! She was very charismatic and helped me get through the experience with great assistance. I'm someone that had no clue what he was doing and Sandie was an absolute delight.

Sandie is awesome at the front office :)

My experience was phenomenal. Vivi treated us with respect and was very helpful in locating a facility for my son. I have been been a customer for 8 months and am happy with my experience. Thank you Public Storage!

Nice people. Good units.

I've never been disappointed with the customer service I receive from the staff. Keep it up! :)

Best storage facility in Tempe. Staff is on point.

jake was great help and very thurough. and full of information. thanks jake for helping me out.

BEST STORAGE PLACE N/A!!!!!!!!!

Convenient location off 60 and Mill Ave. Discount on move-in. Temperature controlled units (all indoor). Freight elevator and wide hallways. Well lit. Clean. Very friendly staff.

Great location Jacob was very helpful in getting us the right storage for us .

Jacob was super awesome with all the questions I had. Super reasonable rates too!

Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?

Great experience here. Alyssa was very friendly and helpful with all my questions and gave me the confidence that my items will be safely secured!

I came in earlier this week and I was just shopping around. The lady there was able to answer all of my questions and concerns of security. I was able to see the tv with the surveillance cameras showing all the angles and she went over the benefits of their locks compared to ones from other stores. When I do decide to rent at the end of the month I will definitely be back

With the assistance of Alyssa and regional manager John, my fiancé and brother-in-law were able to seamlessly and effortlessly transfer my mother-in-law from a large storage unit to a small unit. We needed the use of the dumpster outside for several large items, and after breaking down most overly large furniture (head boards, frames, wood dressers, etc.), Alyssa secured the dumpster for our usage only since trash pickup was the next day. We are grateful for the accommodating customer service and Alyssa's smile!

Alyssa is great! Always very courteous and helpful. I have had other storage units in the past and she is in my opinion is a real asset. Thanks for hiring her!

Property manager Alyssa was outstanding, she was very helpful an extended my reservation without any issue. I would recommend public storage. Alyssa was awesome!!

Absolutely wonderful experience. Alyssa the property manager was so helpful and always accommodating! Would definitely recommend this location

I went out looking for a storage unit because I'm in the middle of a HUGE move.. luckily for me, I had the honor to meet Alyssa! She was so helpful and kind and really helped me determine what I needed.. I did not end up renting at this location due to limited avaliability, but she still made an impression that I will never forget. Thank you Alyssa for all of your help and I hope to rent from you soon!

This public storage is great! The property manger alyssa is always there to answer all my questions and assures me that my items are secure! If I was her boss id give her a raise because she is the perfect storage expert in my opinion!I Highly reccomend this place! Go see alyssa, she will take care of all your needs in a professional yet comfortable manner.

This place is awesome. Super easy to move stuff in and out, since they have dollies and a freight elevator. They give you personal access codes, and you can see where all of the cameras are in the front office, so you know it's secure. 5/5 highly recommend.

I recieved ALL the information i needed and did get a unit that fit my requirements in the short time frame i had to work with! THANK YOU ALYSSA!

My sister and I came to this Public Storage location to rent a storage unit. We had the good fortune to be helped by Zaheer! He was so kind and helpful. He asked us how we were doing not once, not twice, but three times! He made us feel less scared in the elevator when the light was broken and it was very dark! He explained what a lien is! I would recommend that everybody use this Public Storage location and also that everybody make sure to ask Zaheer how he is doing because I hope he is doing GREAT.

Very clean and easy to use. No problems over 3 years. I love how easy it was to close my account.