Public Storage Self-Storage Units at 3027 N 70th Street, Scottsdale, AZ

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x8'Online only price$ 31/moSmall 5'x8'- Upstairs/stairs
$ 31/mo $39Best Price Label -
5'x8'Online only price$ 38/moSmall 5'x8'- Inside unit
- 1st Floor
$ 38/mo $47Best Price Label -
5'x10'Online only price$ 42/moSmall 5'x10'- Outside unit
- Drive-up access
$ 42/mo $52Best Price Label -
3'x15'Online only price$ 42/moSmall 3'x15'- Outside unit
- Drive-up access
$ 42/mo $53Best Price Label -
5'x6'Online only price$ 54/moSmall 5'x6'- Upstairs/stairs
$ 54/mo $68Best Price Label -
5'x20'Online only price$ 107/moMedium 5'x20'- Outside unit
- Drive-up access
$ 107/mo $133Best Price Label -
10'x15'Online only price$ 203/moLarge 10'x15'- Outside unit
- Drive-up access
$ 203/mo $254Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Scottsdale
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Scottsdale Storage Units in the Heart of Old Town
This Public Storage, located in the heart of Old Town Scottsdale two blocks north of Thomas Road just west of Scottsdale Road, offers a variety of cheap self storage units for residential and commercial needs.
This unique area features a delightful mix of Old West culture and modern style, with restaurants, galleries and shopping aplenty for visitors and locals alike.
Minutes from popular attractions, including Desert Botanical Gardens, Scottsdale Museum of Contemporary Art, Scottsdale Fashion Square Mall and Scottsdale Stadium - the Spring Training home to the San Francisco Giants, this facility is a convenient location. It is easy to get to from Scottsdale, Paradise Valley and Arcadia communities.
A 5x5 storage unit is a great place to keep smaller seasonal items year-round, while the medium-sized 10x10 and 10x15 units can easily store outdoor recreational gear including bikes, boots and more. For families preparing for a home remodel, a 10x30 storage unit is the perfect storage solution.
Founded in 1894, people have flocked to the Scottsdale area for decades to experience the culture, luxury and an elevated quality of life. Public Storage is committed to providing the high quality of self storage service those in the area deserve.
Amenities:
- A manager lives on-site at the property
- Indoor and outdoor rental unit options
- Keypad code for entry into the units area
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 531)
The property manager Rachael that I met was nice . She explained what I asked and made clear everything thing.
Rachel was so helpful and nice. She made it very easy to pick the right size unit and made move out nice and easy.
Rachel was amazing! She made moving out of the unit so seamless and easy! Ask for Rachel if you need a unit because she’s so great to work with
Great Service and had excellent results with my 2 Storage Rentals👍
Rachel is straight up gold to this company! She’s so friendly and helpful she made our move so much less stressful!❤️
I just met Rachael today and she was super inviting. She smiled and asked if I needed help and we spoke for a bit. These units are very expensive but the staff is top notch.
Rachel was very helpful will definitely be recommending to my peers excelente customer service!
Rachael is wonderful. Thanks for your assistance!
RACHEL WAS AMAZING!!!!! EXTRAORDINARY SERVICE AND PATIENCE! THANK YOU!!!
Rachelle the manager at Scottsdale is amazing!
Rachel was extremely helpful and friendly! Highly recommend this location
Rachel is the best!
Rachel was extremely helpful, reset our gate code really quickly and she was so friendly!
Rachel was very knowledgeable, professional and helpful. I would definitely recommend this facility.
Rachael is really professional and great at what she does!
Rachael was so helpful and kind! She helped me with my move in and was lovely!
It's a nice secure place to keep your stuff stored. It's an easy place to navigate, and the prices are very good. Booking online is extremely easy, and they usually offer promotion where you basically just pay for the insurance for the first month. And even after that the monthly price is are not bad.
This place is a total joke. They have homeless people living on location in the units. One day I showed up at their office to ask a question and the lady at the desk asked if I would help her remove a homeless person from their unit because she was afraid. She said there were drugs and needles all over the unit. In addition they keep changing my monthly rent. Go somewhere else to store your things.
Rachael was lovely and helped me get tp the right location!
This place is terrible..rental increase twice before the entire year was up..Ridiculous
Rachel was an awesome help and made the whole process so easy! Such a sweet lady! Will be back again.
I had an issue with my account and Rachel was very helpful. She resolved my issue in a timely and friendly manner. In addition, she answered some other questions I had.
Rachael was really great. Very friendly and professional I liked her a lot.
Rachel was very kind and attentive. All my queries were answered and I felt safe renting from Public Storage.
This place has really gone down hill....Hours are now like banker hours 9-5 the gate code box has been broken since I was renting over 1 yr. They fixed it twice now you have to enter through the exit door. I'm not sure if Public Storage franchises or are they SCorp. I have rented from public storage before and never had a problem. This PS In Surprise AZ is the worst managed,or owner operated. Public Storage Surprise is one of newest one, and so far they Have done a very bad job! Surprise Arizona is the fastest growing city in Arizona. My suggestion is hire people who have previous years in the storage industry. Make sure locked code boxes are secure. And if damaged get them repaired immediately, They said they were being broken into so why are these criminals not being caught bad security cameras over, around the security code box City in Arizona
Rachael was great and so helpful!!
Rachel was great.
Rachel was so sweet and very helpful!
Rachael is nice and friendly. She was also very helpful.
Easily accessible storage unit near my residence, and a lock was provided. I didn’t want it at first, but kept it and added another lock for extra layer of security. Cheap too, better than moving, just rent a unit and put the stuff in that don’t fit in the house. Temporary solution. Also we did everything online, no need to talk to anyone so it was great, and it has remote access from the app.
Rachel was awesome - so nice and helpful
Rachel was amazing
Rachael is the best. Super professional and exceptional service.
Rachael did a fantastic job with setting me up with my account and mobile application. Highly recommend her services in the future.
Rachael gave amazing customer service! Would recommend coming here to rent your storage.
Great and professional service! Rachel is the best. Highly recommend
Checking out of my storage space here after 4 years. This location has been great, always attentive to my needs. Rachel was an excellent help in the process of checking out of my space. I highly recommend and will definitely be back if ever needed in the future.
The manager Rachel was so helpful and sweet when I went to buy my moving boxes. Her kindness was a breathe of fresh air.
Rachael was a wonderful help I’m looking forward to storing with you guys. Need more professional people like her.
Rachel was so amazing and sweet and professional and gave me such amazing treatment I love her I recommend this stage service to anyone.
Rachel, the manager, is super sweet, amazing, and accommodating! I really appreciate her. The space was clean, easy to book, and felt very secure! I would highly recommend these storage units for however long you’d need it!
Rachel was amazing! She did a great job of helping me with my issue.
Rachelle is so friendly and a great help
Rachael was a big help, she stayed after hours to help me out and get a storage unit.
Property manager Rachel was so kind and helpful! Very efficient and present. Have had no issues with this space, will continue to store with them.
Price changed from month to month ,small storage from 66$ to 144$ so watch out guys...
I went to several storage locations today and this was by far my best experience! The property manager Rachael was on point. She was super helpful, informative, and made me feel like I had landed at the right facility. Looking forward to the next time we can do business!
Judy was amazing, very helpful, she took the time to show me 2 storage units so I could see what worked best for me and made the renting process easy for me. Excellent customer service!!!!
Judy and the facility is awesome I have been here for 6 months now.
Judy’s customer service has been hands down the best I’ve received in the industry. I was welcomed via phone call, when I moved in she came out and greeted me and I ended up renting another unit from her a day later. She’s readily available and is constantly working! That place is really the best looking storage place I’ve rented from! Thank you Judy for your hard work and expertise! I e appreciated her dedication because it really does matter especially in todays world!
Property is very well kept and staff is awesome! Thanks Judy for all your care, concern, and dedication! We appreciate it!!!
Judy was very helpful and insightful. It has been a please using their units.
Judy was great today awesome customer service
Judy was great
I had a situation and needed to open a unit in a hurry and Judy was able to help me without any issues at all. When I closed my unit later on, Judy again was able to help me close it in just a few minutes. It was very helpful. I appreciate her time and quality service!
Judy was very attentive, and spoke clearly and efficiently. She made sure to always answer all of my questions. She made sure to create conversation so it was never dull. Judy was a joy.
We just rented a storage unit, and Ms Judy made the process so easy. I would definitely recommend this location to anyone looking for a storage unit in the area. Thanks Judy!
Been working with Judy. She is 5 star. She is always busy and she keeps the property super clean. This place is the best I ever rented from because of the manager Judy.
The manager is a horrible person that prays o. People that are going threw some stuff. She is power hungry. They are scamming people. You will get kicked out half way of the month your renting if you don't do what she says. This place is horrible. I've rented from a lot of storage places and this is the worst one I have ever rented from My mom's shoebox Is better than this place 0 stars if I could. I would love for the owner to contact me asap. So we can fix this mistake there employee has made. Thank you
Judy was amazing. Quick and efficient and we ended going with Public storage over the other competitor because of Judy’s customer service.
JUDY WAS AMAZING!!!!! So helpful and kind and detailed. HIGHLY recommended!! THANKS JUDY AT PUBLIC STORAGE!!
The facilities property are very well maintained. The staff are friendly, available and responsive to our questions and concerns, and the entire facility is secure and well monitored. Highly recomend.
Great experience and Judy is hands down the best to work with!
Annalise was great. She helped me get my storage unit and was very friendly and explained things well.
Steven is an all star great customer service. Highly recommended. After 2 years the service and facility keep getting better. Highly recommend if you need a space! Thanks Judy for your help!
Judy has helped me with payment and is a great help.
Judy is AMAZING! The storage rental was so easy.
Judy was great today. Thank you for your help.
Judy she is a great She help me 👍👍👍Thanks
Judy has been so wonderful. She is very nice and accommodating! Goes above and beyond. Service with a smile!
Judy help me with a transfer and it went very smoothly. Thank you, she is very helpful.
It was very easy to book online and was ready within minutes. When I there Judy greeted me and she was very helpful and very pleasant! Thank you Judy!
Judy helped me figure out my unit number and how to use the app to open the gate. Without her I wouldn’t be able to get in or find my unit (which I haven’t been to in a while) !! Thanks for the support Judy!!
Judy has been a great help here, thanks
Judy was good to help me with all my questions
Judy, was pleasant, and helpful in getting me my unit . Thank you… …
I rent at this storage and the employees are very helpful especially Judy who is attentive and kind !
The location is clean. Judy was so professional and helpful. I would definitely recommend this facility!
Judy took care of my needs professionally and courteously.
Judy is amazing! She is super helpful and knowledgeable. Thank you for your help!
Judy was wonderful
Easy to deal with. Efficient operation, friendly manager.
Judy was amazing. Walked me through all my options after hearing my needs. Can’t express how amazing she is!
Great service from amber
Had a great experience with Judy! The service was impeccable and I’d highly recommend coming to this public storage!
We are happy to see Judy here everyday!
Judy helped me and she was very friendly and very helpful with the information I needed and knowledgeable in all the questions I had. I recommend the service here.
A very great place to store thanks Judy for the help!
Judy was extremely helpful and super kind! She answered any and all questions I had and was super attentive towards me. I will definitely be back here for any future storage needs I may have and will refer everyone to Judy!!
Judy was great!
I am delighted that you hired Deja as your manager! She is delightful, helpful professional and very accommodating. Every time I go in, She has a very upbeat and pleasant attitude. Hope she stays around for a long time.
Judy was excellent today, gave me clear information about my billing and uses of the storage. Thank you Judy.
The best customer service ever. Coming from Philadelphia yes the best service by chi
OMG Brandon was beyond AMAZING getting us moved into our storage unit. He was more than accommodating and checked to make sure we were ok even close to closing time. Sooooo appreciated !!! Thank you Brandon!!
Great place to store your things the manager does everything he can to communicate and make sure your taken care of
The staff at this location were amazing! Brandon was very helpful with what I needed.
Very clean facility!
The worst place I ever rented from ever
The worst ever in everything
I had a great experience with Mark at the front desk. He was very helpful and informative about our options! Would recommend this place to anyone.
Came in and quickly was in and out with what I needed. Brandon was excellent. Very informed and super helpful.
This public storage location is great! Very secure, and customer service worked with me when I had a move out date change. I would highly recommend renting a storage space in this location. It's fairly priced, and easy to access. Thank you to the office staff!
I just want to give a big thank you to Mark! He was great and helpful with my needs as a customer. I had to cancel my storage space due to my inconvenient timing of moving out. Though, this makes it easier for my future decision of renting again at this location. Overall, every staffs are friendly and I’m more than appreciative with their hard working ethics. Thank you guys!
Fantastic friendly service
Great place. The a property manager helped me find the perfect space for my upcoming move
Shaemus was beyond helpful. I had some buddies bail on helping me move. Shaemus stepped up and helped me move my futon into my uhaul.
jusy wanted to highlight my excellent experience with management,and Shameus, thank you.
Amazing service! Super appreciate Rebecca’s help! Very courteous and willing to assist. Thank you!!!!
Rebecca was great! So helpful and showed me everything I needed :)
Rebecca was amazing , beautiful person great staff.
Seamus is wonderful! Very pleasant and knowledgeable for someone that has only been employed there for a short time.
This morning today 11/28/2021, I visit the store at 3027 n 70th St, Scottsdale-store# 24410, once I walk through the door I was greeted with the most friendly smile & a hello wave from a gentleman sitting at the desk, come to find out he was the manager I can’t remember his name but he was nice looking guy wearing eye glasses, this gentleman help me with a situation that I though was not possible, don’t really want to get into details but just know the manager of this store made my day and I’m grateful and appreciate his kindness. Thank you so much!!
Very nice place! Shaemus is so helpful and kind. What a find. Thanks again!
An absolutely positive experience. This was my first time renting storage space. I had been recommended to this location by several friends and was greeted by Kylie on two occasions and then ultimately by Manager Shaemus. They explained the various units for rent and, importantly for me, reviewed security. Very professional but personal.
shaemus was absolutely wonderful!
Loved this place! The facility was clean and nicely kept. Just recently vacated, because I am moving. Shaemus made that process quick and easy, 5/5 for that employee!!!
Kylee and Ashley were great!
Jake was awesome! Hooked me up with a great unit at a great price. Thank you!
Jake is super helpful and sweet. I'd recommend this location to anyone!
Jake was so kind and helpful with me! I was having a few issues with my reservation but he walked me through it and got me all signed up! Super grateful!
I had the best service from Jake!!!!
Jake is always good at notifying me about my unit and is always friendly on the phone
Cheyanne had the highest and best service ever! I had an issue with my account and she went above and beyond with helping calling my bank and getting everything resolved so I do not have an issue in the future. I would recommend her service anywhere.
Great and friendly service! They explained everything clearly!
I was calling around for units in my neighborhood, and settled on my local Public Storage, I was given great customer service, and the process was easy and Jake was a pleasure to work with. I highly recommend this location.
Great service . Fast and efficient
David was great! He took us to see the unit and was very informative and patient with us. Great costumes service.
Jake at the Scottsdale location is awesome, very helpful. Thanks!
Very nice options and Customer Service.
Was very friendly, showed me the difference prices and helped me find what is best for me. Great service and very helpful! Would definitely come here again if I ever needed to store more things.
Jake was fabulous! He was very patient and understanding. He made the all process so easy for me. Thank you.
Jake is great to deal with. He made my experience enjoyable.
Very Helpful! Huge thanks to Jake! Quick and Efficient, able to help us get a locker on a short moments notice!
Maintained well and never needed any assistance. Staff is very friendly.
Jake was very helpful.
Jake was a big help and very friendly and easy to deal with
Jake is best!
Jake and Steven were awesome, thank you Public Storage for the best storage experience in the world 🌎
Great place of you're looking to storage! They treat ya like family and are very courteous here. Steve was a big help with my unit when I broke the light switch! Thanks guys 👏
I just started storing at this Public Storage and when i came back to store my bike, I realized that I had forgotten to bring the key to my unit lock. I live far from the storage and by the time i go an come back, the office would had been closed. When Steven, the associate who on duty that day, found out my dilemma, he offered to keep the bike with him in the office and just for me to come back the next day to claim my bike when the office opens again. It was close to Thanksgiving and i work from home and i was having a hectic day that i cant just get up and go. I felt bad that it took me till after Thanksgiving to get down to the storage office again. I was so scared that they would confiscate my bike for not coming to claim it, but thanks to Steven my bike was still there and was protected from any sort of complications. Steven kept his promise that he would take care of my bike and he went above and beyond to call me everyday to touch base with me to remind me to get my bike. Who would have such tenacity to just assure you of your belongings? If his manager is reading this, please don't reprimand him for providing me such a great customer service experience. To those who have not rented a storage unit here at the Thomas Rd and 70th Street location in Scottsdale, you have to try them,,they open early and closes at 9 pm not all storage has this type of access hours. This is actually one of the reasons why I chose this location. So to that Lady who gave Steven a nasty review please just stop the lies and the blaming game. Have some funds in your bank card so your Autopay option can work. The system is not a dummy that it will purposely not take your payment 3 times. Come on...Your screaming at others are not gonna get you a free rent for your unit. Also if you can;t appreciate it that Steven was following security protocol by not disclosing your bank card information over the phone, then you have no appreciation of his duty to protect your confidentiality. Plus how can you not know which card you used to pay? Please look in your account information online. Stop the act of pretense and just move out if you can't pay. We all are going thru hardship right now so what else is new? The moral lesson here guys? Don't believe every nasty review you read...study the facts and analyze the intentions of those who always want to speak to the manager like the manager doesn't recognize the false accusations and misinterpretations of what truly happened during the conversation with a Public Storage staff. Remember that all calls are being recorded for a reason and this type of scenario is one of them. Don't let irate customers define you for your hard work and dedication to your job. Keep up the good work Steven!!! You got this!!!
This place is HORRIBLE! It does not even deserve one star. They called me today to let me know a payment was due. I have placed my account on Auto-Pay no less than three times with this company, and for some unknown reason, their system keeps failing. Today, I was told that a credit card was declined. When I asked which credit card (I have several), the "property manager" refused to tell me. He said to call my bank. When I tried to explain to him that I could not call the bank if I didn't know which bank had declined the charge, he hung one me. I called back. I asked him to provide me with the name and contact information for his supervisor so that I could talk to someone who might actually be helpful. He refused twice, and again hung up on me. Between the constantly increasing charges and the rude and unhelpful staff, I would recommend you choose another storage facility close by. There are several.
Steven was great to talk to and was very helpful!
Steven was most kind. He was extremely helpful and helped me get better value. My daughter died and I was emotional and he was understanding. I would recommend steven and public storage highly
Steven J was super awesome and helpful!
Steven J was very nice. Knew what he was doing and was quick. Would highly recommend having him help you.
Very professional and helped satisfy what I was looking for in a drive up unit.
Steven was the man totally made my day!! Thanks a million again!! your the best.
Steven J. Was very helpful with helping me selecting an unit to rent. He also walked me through the property to show me how to get unit. Thank you Steven for all of your help!
Great service! Thank you Steven for your help!
Good experience!
Steve was friendly, helpful, and went above and beyond to make my first time renting a unit enjoyable!! Units are clean! Highly recommend!
Steven J he was awesome, great customer service!!!!!!!!!!!
Steven j was fantastic great customer service
Thank you Steven J!!! Wonderful quick service!!
Steven J. Was very friendly and helpful. The prices were the nest that I saw around. Thanks, Steven! Keep hustlin
Steven J was great! Helpful and nice
Gsteven he is the best
We waited a while just due to coronavirus cautions of one person being in the building at a time (totally understandable), but Steven J provided the best customer service that absolutely made up for it. He showed me the Unit before I rented it, and the unit was very clean and kept up well. He was incredibly kind and welcoming, all my questions were answered, he was super accommodating for personal needs even though we were a little late to our reservation, and all the details were explained so that I understood every bit of what I was signing up for. Steven J is an amazing asset to this company and deserves the best that PS can offer. Definitely 100% recommend this Public Storage location (70th Street, Scottsdale), at least when he is there. Thank you Steven!!
Steven made my first storage experience a breeze. He was incredibly helpful, friendly and knowledgeable.
Steven J. is the employee who helped my family and I, he was absolutely WONDERFUL. He showed us the unit before we paid a dime to make sure we were happy with it. The website is also easy to use and makes the process easy once you arrive. The units are clean and well maintained. Prices are competitive and the move in deals are awesome! I highly recommend this business.
Steven J helped out a lot! Perfect service! Highly recommend!
Nice unit, super cheap. Steven was great
Steven was insanely helpful with a last minute unit! A great experience and even easier! Thank you. Use this storage facility!
Steven was a wonderful guy to work with! We needed a place to store our things after check out and we were able to find a unit with ease and sense of security. Thank you, Steven.
Steven went above and beyond the call of duty, in terms of customer service and efficiency. Quite refreshing in this day and age!
Steven was great good guy 😊
Best storage rental experience I’ve ever received. Steven J was awesome! Thanks Public Storage in Scottsdale
Check in with Steven was super easy. Clean, convenient facility. First time using a storage facility and couldn’t be happier!
Professional service, and gave us a great unit. Thank you!
Steven was awesome and quick to take care of me! Thanks!
I give it a 4 star cause those stairs made My Husband's legs hurt 🤣🤣🤣🤣 but Hey Great location and very reasonabley priced
Steven was great help getting me all set on my unit. Thank you so much
Brian did an excellent job in getting me what I needed. He was thorough and pleasant to work with. Thank you!
Public storage has great rates and is super secure. I had the most incredible experience with this company and it’s amazing team of staff. Shout out to Brian to helped me open this unit last year and helped me close it out today. He is absolutely amazing!! Really awesome guy and made this a fun and pleasant experience rather than a chore. I’m sad to close my unit with them but will always use them in the future. I love this place! <3
This place is awful! I recently upgraded to a larger unit, because it was cheaper than the smaller unit I was renting. They charged me 100 dollars to move into the new space even though it was only 69 dollar space with insurance. Instead of moving me out of my old space, they moved me out of the new space. They said the refunded me 75 on accident and I needed to repay it. They put a lock on my unit and made me pay another 75 dollars. I just got their "refund" and its for 11 dollars. So I've paid 165 for a 65 dollar space. They blame it on their "system". So awful and unprofessional! I would go somewhere else.
Horrible customer service.
Came in with issue. Brian was fantastic he took care me. He calmed my fears fix the issue. Thanks again.
Brian is an asset to Public Storage. He is helpful, knowledgeable and sincerely cares about the property and your storage needs. He is by far, the best manager I have ever dealt with there and I've rented units since 1998! Whatever you are paying him, increase it, he is worth it!
David and Brian were great. Amazing service!
Brian in Scottsdale on 70th street was superb! He helped make out transfer to a bigger unit fast and efficient. I highly recommend public storage for your extra belongings!
Dave and Brian do an excellent job at this location.
Thank you Dave, .Great customer service and clean place and located in a secure and friendly area.
Consistently wonderful people. I highly recommend you speak with Brian or Justin. Kudos to the both of them for thier expert knowledge and professionalism. 👍👍👍👍
Dave and Brian were the BEST!!! So helpful and amazing customer service with a smile!!! Will totally recommend to everyone!
Been with them for a while now. No where else will i find another space. Served me well! Thank you David!
Brian showed me my unit and I rented it.
Good deals on monthly rates and helpful and polite staff. Would be nice if they had carts and/or moving dollys to move in and out.
Brian was most helpful as we decided to close out a unit for our business. The customer service was great. I would recommend this location for your storage needs!
Dave was a big help. Nice guy. Will recommend other people here.
Great customer service with both Brian and Dave! Thank you for all your help!
Kate, Alex and Karl with a "K" are all great! Been her for almost 10 years and always treated great! 😁 Update: January 8th, 2020- Still have my personal items here, new staff, same great service with Dave! Great central location and I always see them patient with clients.
David and Brian were so helpful in choosing a storage unit that works for us. Nice, informative, helpful. Best place to rent a unit! Highly recommend
Just became a customer with Public Storage and had a wonderful experience with Brian not only did he take the time to show us our unit but walked us through the contract and paperwork he was a pleasure and we will make sure to send other your way. Thanks brian.
This was my first time moving into a storage unit, and David was very helpful and accommodating throughout the entire process. The unit I reserved was filled up when I arrived, and I was generously given a higher priced unit at the same price as the one I reserved, which I really really appreciated. Huge thank you to David and Public Storage for making my move-in so easy!
Just became a new customer. David was a great help with signing up. Very happy with my overall experience. Thank you so much David for all your help! Amazing customer service. Highly recommend public storage! Diana M.
Awesome help from David & Brian on getting a safe space for our stuff after our house burned down!
David at the front desk was very helpful and knowledgeable. He took care of us in a timely manner and was very friendly. Convenient location and reasonable price. Thanks again Chad Brown
Dave was great. Very helpful.
Last week my husband and I were helping our son move out of his locker. We ran into several snags and had a dead line, time wise, to be gone by closing hrs. David was on duty and came to our rescue. He went over and above his duties while staying within the rules of the grounds, to help us. He was not only helpful, but very courteous and friendly. In today’s world, it’s rare to find employees who are there just for the pay check. Thank you David. You certainly are a valuable asset to Public Storage.
Great service. Thanks.
I hardly ever write reviews but I just had to say something about the crew at this public storage facility. The entire staff are some of the nicest people I’ve ever had the pleasure of meeting & working with. Very profesional & super friendly. David went way above & beyond to help out in every way possible. I wish every corporation had employees as helpful & kind & understanding as this gentleman was to us. Thank you David for EVERYTHING that you did to make my experience as less painful & smooth running as possible. I just can’t say enough good things about the people that work here. One word comes to mind when talking about David is AWESOME! Thank you again for all your help & understanding !! I only have one complaint & it’s about upper management & nothing to do about the the employees here. Please get more lighting installed. It’s needed very much
Great place, Dave at counter,customer service,was awesome, with his help and advice! Definitely recommend this public storage! John Tucker
Brian is a boss. Helped me get storage and he is a really really funny guy!
Brian helped me get storage for equipment I was disassembling on a work trip. Really cool guy and he was helpful, efficient, and professional. He gave me some good tips on what to see locally. He is the kind of guy I would like to go grab a drink with.
The staff here are absolutely wonderful! I rented with them for about 7 months, and whenever I had any questions or concerns they were very helpful. David was nice, and I never had any problems with the facility. All of my stuff was secure and accounted for upon leaving, and the prices during my stay were great!
Thank you Brian for a smooth move into my storage unit. 😊
Rented a unit here since 2015, very helpful and professional. Dave is great.
Dave and Brian are amazing! They were very friendly amd ecapecially helpful. The facility was always kept clean and houtly walk thrus were done for extra security. Thanks guys for everything! Only downside was the District manager Kristin. Not at all friendly and super rude on the phone
My experience with David (Dave) was top notch! He was patient with me and as a Senior citizen and I can attest to the fact that not everyone IS patient with older people! Helpful would be putting it mild! He is great!
Great service.
Dave was very helpful! Got me in and out of there quickly and efficiently. The place is very clean and well lit! Awesome rates!
Called and got a storage unit all in the same day. Dave was very helpful and answered all of our questions. I would recommend this location
Was looking for a last minute storage unit. Brian was more than helpful to find the one we needed. He went above and beyond! Very professional and a hard working individual. Edit: (9 months later) Moving out was a breeze. Brian once again was more than helpful and with his great sense of humor we were out in no time.
David, the relief property manager, is amazing. He’s very thorough, patient, professional & kind..he truly is a keeper😊
Great space and service. I had my stuff in storage for a short period of time, but move in and move in were seamless. The staff were extremely friendly and helpful.
David was awesome and very helpful.
Mr Ron and mr Brian are awesome,always nice,smiling ,really makes you comfortable😁
David was AWESOME!!!!! Go to him if you’d like storage so helpful and so kind!!!
I rented a space at this Public Storage location when I moved out of Arizona at the last minute. This location is very clean and the management is fantastic. Brian, the manager at this location, is absolutely AMAZING. He is very personable, welcoming, and hilarious! Moving a bunch of junk in/out of a storage unit is not typically considered to be a fun task, but Brian made my entire experience seamless and enjoyable! I highly recommend this Public Storage location if you are in the Scottsdale/Phoenix area!
Brian is super awesome! Friendly staff always ready to please.
Dave was great! So helpful and the place is secure and clean!
Great customer service at this location. Ron was amazing! I needed a storage unit last minute and he made the process easy. He asked questions to easily identify what would be the best for me not only from the size of my storage unit but also financially. He did a great job suggestion additional items that I may also need while my items were in storage. I recommend this location.
People live there
Had an amazing experience here at Public Storage! Ron was very helpful and knowledgeable, a very quick and easy process! Would highly recommend! Pricing was also great!
Super straightforward, got a great deal, efficient, reliable. Love it. Would definitely return.
Nice fast and easy Ron was so helpful and sweet ! I recommend this location for storage make sure you go see Ron!! 😊😊
Ron he was very helpful he was very nice very good customer service he did the best to help me out and the way he explained it to me was amazing he's a very good employer
Bryan was very nice and helpful, this place has great rates. I highly recommend it.
Great service!
Ron was great!
Super easy to use and convenient location. Can’t ask for more in a Self-Storage facility!
Great experience! Very helpful.
Ron was beyond helpful & friendly!! Just what I needed to figure out my situation! Thanks so much
Ron was super helpful and answered all my questions! I appreciate their support!
Thanks for the swift thorough and convenient help, Michael!
Ron was incredibly helpful and friendly! He helped us to determine the best size and price for what we needed and allowed us to view all available sizes. Would definitely recommend!
Ron is super helpful and straight forward. Willing to help and make sure all your needs are met.
Ron was very helpful and tailored the initial reservation to see if it would fit my needs and suggested based on his experiences.
Ron was very personable and helpful.
Easy checkin. Ron and Michael we very personable! I recommend them highly!
Ron is extremely helpful and provided details necessary to quickly get signed up for a storage unit and get on my way.
Ron, property manager, was absolutely amazing. The property is clean and very convinient.
Michael was so nice and helpful. Highly recommend this place
Does anybody know the code to the gate. I have my uhual and i need to exit the premises.
Ron was absolutely wonderful. Very helpful and kind. I highly recommend this location and RON will assist you with anything you need. A+++
The lady (who works at another facility) who I initially talked with over the phone wasn’t too friendly. However, the on-site manager was as nice as nice can be. My only issue is online I am quoted $25 to begin rental agreement online, my actual cost for a 5’x8” was near $60. With insurance required, a lock purchased and other small nominal items. Otherwise I’m glad my stuff is in storage with nice people and too that it’s in a quiet area.
Overall a great experience. Ron was extremely personable and a great conversationalist. It feels like a racket that insurance is mandatory but that is for every storage facility. I would recommend this location.
Ron was very helpful and answered all my questions.
Super nice!
Good customer service pretty cheap. They made me write this
Well thanks Ron!! ... Wow!!! I'm Highly Satisfied with Ron ... He is just, warm welcoming, positive and friendly while he is helping you find the perfect sized unit for you and he actually listens and then responds!! Thank you so much Ron!!
Ron was great. Explained everything in detail. Great experience.
Came in after work, around 4:30pm. Was helped by a gentleman by the name of Ron. He was very personable and made renting a storage unit an extremely easy process.
So far so good, Ron was extremely helpful and made us a priority customer! It was truly a great customer service experience.
Ron was extremely helpful and friendly and fast! Great service and happy they are open on Easter Sunday! Thank you!
Service was absolutely wonderful at Public Storage. Ron was a pleasure to work with and really helped me to get the best deal and make the best decision for my short stint of storage. Moving is always stressful and having this part of the process be so easy mad everything that much better. Thanks Ron!
Great location!
Safe and fair price
Ron helped me out quickly with a great attitude
this customer service was awesome and very professional very pleased highly recommended
Ron is such a nice guy! Thanks for all your help pal!
Service at Public Storage was impeccable. Brian gave us a tour of the space before we got our lock on. He was quick and professional, and his personality was refreshing. Definitely a keeper!
Brian was a huge help in finding me the storage unit for me
The manager went out of his way to help me before opening to rent a unit. I was in the parking lot at 7am and they open at 7:30 am. He didn't have to do that.
Ron is awesome!
Great customer service by Ron. He explained the services and price clearly and communicated the value of insurance which we were happy to buy.
Quick and easy setup process
Very good service and explanation of contract
Ron was wonderful! Helped me in multiple ways. I lucked out working with him today!
Ron had great service. I'm a satisfied customer.
Brian was the best - great facility!
Just woooow. So my key got stollen. Stuff happens. I call and Ron. The only good one here. Says no problem my district manager just needs to drill out the lock. I let him know I'm going to be moving out anyways after they do this and he says no problem again. Since I was moving out shortly after he said I didn't need a new lock or anything and that I'm paid up till the end of the month so just come in and they will take off their lock and I can move out. Now here we are a week after they cut the lock and only half way through the month he said I was all paid for and I am getting a phone call from someone else there. This guy gets hostile with me right off the bat telling me how their district manager is flipping out about this and how is a safety concern and whatever I tuned out because he's just short of yelling at me. Next thing I know he's telling me that I need to move out now and when are you going to be here. Woah buddy first off I'm just a customer listening to your employees. Maybe if you were like ok be here tomorrow and then I wasn't for a week I get it but let's take a step back. So I don't want to get into a fight with this guy I say fine I'll be there tomorrow. I think fine it's done I'll go tomorrow and be done with this place. After all EVERY STORAGE PLACE IS THE SAME. ITS THE CUSTOMER SERVICE THAT COUNTS. But no 10 minutes later and email pops up not only did this guy get an attitude at me on the phone but he went out of his way to schedule my move out!!!!! Are you kidding me. This mess up is all on you guys and you have the audacity to make me go out of my way now to appease your bosses. Screw you guys absolutely no customer service here. I can only imagine how they would handle it if I didn't show up tomorrow. cudos public storage next time you won't be on my list of places to call.
Ron is great
Very nice
Great customer service... was given exactly what was needed at a great price. Ron was excellent!
Ron was friendly and very helpful! Great customer service! 5 Stars!
Ron was very helpful and fast with me.
I was very satisfied with the service I received from Ron. He was so friendly and helpful. He gave me a good deal. I recommend this storage place to everyone. Thank you Ron!
Brian is so helpful and nice! He showed me around and helped me get my storage unit right away!!! He also gave me tons of tips about using a storage unit for the first time 👍😀
Very helpful and friendly!
This was a very nice clean facility! The rental process was very fast and convenient! Thank you!
Great service, Ron was very knowledgeable and accommodating. Only draw back is Public Storage doesn't offer use of a moving truck.
Ron was great and showed us the unit and explained everything before I signed and got a great monthly rate.
Ron was very kind and helpful, the facility is very clean and organized.
Brian was very helpful, answered all questions and provided overall excellent service. Glad to be a customer.
Ron was very helpful and polite. He really knows how to treat his customers. I HIGHLY recommended using them for storage.
Was a past renter a few years ago, needed a locker again, decided I enjoyed my first experience and would come back. Brian helped me resign for a locker for the next period of time. He found me a good unit, carefully going through all the paperwork, protocols, and helped me make sure everything worked. I appreciated his help and the excellent level of professional service he provided.
Ron was so helpful and enthusiastic. Explained everything clearly and gave me a great deal.
It was a great experience. Excellent customer service
Erin was very helpful and knowledgeable about the lease information and units. Erin also made the golf cart ride very enjoyable! :) 11/09/2018- second visit and it was an awesome visit. Great rate! Brian was very nice and helpful.
The manager at this location (Ron) Always goes out of his way to make sure you're more than happy with all your storage needs as well as common pleasantries to everyone who stores here as well as perspective customers. Always 5 star service at this location!
Jim did a great job. Thank you!
Great service
Great customer service from Ron! Clean space and good options for renting.
So far so good. Ron in the office worked diligently to keep a reservation for me as I was moving from out of state and this is a very busy season for them. My belongings remained dry during flash flood rains last week. No bugs and a secure location
Excellent service, surprisingly quick and easy process
Ron was a huge help today! Even in the rain.
looked and leased same day an hour before close, process was seamless so was service.
Great customer service. Fast and easy!!!
Professional and friendly. Relatively affordable. Storage is storage
Great first month move in deals and excellent pricing on larger units. Friendly customer service skills definitely.
Excellent customer service
Ron was very helpful! He made the moving process less stressful! Thank you!
I had a great experience with Public Storage for work purposes. Easily upgraded to a larger storage after some time, repaired rent, and Ron was very helpful and friendly. We appreciate all of their customer service!
Ron and the staff were excellent in helping me find the proper storage unit and get situated.
Ron was very kind and helpful, and the move in was easy and affordable.
Excellent service
Do all units have a/c?
Ron and staff are extremely welcoming and helpful. The promotional rate that brought me in is great, and they were clear about all info regarding the terms and costs. Store your stuff here.
Ron Ron he's our man, if he can't do it......I had the best experience at this location. I highly recommend.
Service was great. Ron showed me the space and it was perfect.
Great customer service from Ron! The deal was caught at the right time an the storage space is exactly what I am looking forward at the moment. The drive may be a few mins longer but worth the great customer service an perfect storage unit.
Awesome deals super helpful Ron was a great help
Ron made my day today! After dealing with more than four different properties including other storage companies, I must say that I may not have been the easiest customer to deal with. I had been miss guided by other places but after experiencing the calmness and willingness Ron extended to service my needs, I knew I'd rent at this facility. Thank you Ron for making my move in a smoother transition than it seemed.
Great customer service and prices
Ron is very helpful, service and price is great.
Ron was very friendly and helpful. I got a great rate for my unit and was quickly set up to move my stuff in
Ron was a great help and really understood my short term situation, thank you!
Ron was very helpful on getting us into a space immediately after reserving a space online. We went in and viewed the spot and signed a lease on the spot.
Quick and easy! Ron was super helpful!
Ron was great, helped me get what I needed quickly and professionally.
Great manager! Everything was done quick and effeciently!
Staff was super helpful and the rates are great!
This place was within blocks of my home, clean and the manager was great to work with. Check this place out for your Storage needs.
Excellent service!!! Thanks, Ron!!
This is the best place in Old Town Scottsdale for affordable storage rates. Ron gave immaculate guest service and helped me find EXACTLY what I needed.
Great service!
5 stars for Ron!! Great help great service and what a seller!! Wonderful experience thank you Ron!
Great customer service.
Ron was super friendly & nice. Very helpful & thorough.
Ron was very helpful and kind!
Good job Ron
Ron was excellent and super helpful while signing me up for my storage unit, thank you Ron!
Ron was awesome! Made the leasing processing about as easy as it could be. Quick, efficient and answered all my questions.
Clean and great customer service . I only need it for a few weeks so far everything's been great.
Great service , very nice. Clean well kept grounds, awesome place
Ron is great
Great price thanks ron
Great help, clean, great hours.
Great service with Ron- Absolutely courteous!!
I met with Ron, and it was a real pleasure. Fast and great knowledge. Thank You great experience.
Ron’s nice and we got everything done pretty quickly.
Great service
Management was very helpful and knowledgeable. I would recommend them . Couldn't ask for nicer people.
Ron was very helpful and made the whole transaction so easy!
Ron helped me get my unit and he was great! The deal was amazing for the move in an he was insanely friendly!! Thank you!!!
Great friendly fast service will recommend
Ron was great! Ron was able to answer all our questions without hesitation. Great Customer Service! Thanks Ron it’s employees like you who keep the customers coming back!
Ron was very helpful and made it so simple to help get a unit. He walked me through the entire process and showed me the units to see what would work best. Very good service!!
Great services an great prices happy with there services today.
Did a great job Ron was a very nice man very helpful very fast service
Thank you so much Ron for working so hard to get us the best deal possible!! Will definitely return for future storage needs!!!
Fast and Great help with finding a storage unit.
Ron was wonderful! Made it very easy!
Had a pleasing and fast efficient experience with Aron! Thanks again!!
Ron is EXCELLENT AND KNOWLEDGE!😀
Ron was very helpful and thorough! Very good customer service .
Extremely friendly service and a great deal!
Ron does a great job!
Ron was very helpful in finding me a storage unit. Would highly recommend.
Did a great job! Was very through and made it easy to a unit. Would definitely recommend Public Storage to anybody needing it in Scottsdale.
Fast, easy, and affordable.
This location is great! Super quick and efficient. mckenze was literally the best. Really professional and helpful. Great for business storage.
Made the entire process super easy. Very friendly staff. Thank you Mckenzie!
McKenze is the bomb! We were set up with the perfect unit, and she made sure we had everything we needed. Completely covered ! Best experience possible!!!
Great service. Speedy and accurate. I recieved a wonderful deal that beat all the other storages out of the water. Facility was clean and with adequate security lighting.
Make sure you understand they say so much a month but they get you on late or lien fee because its every 30 days to be exact. I draw SS, that means I get check first of every month, not every 30 days. So I'm screwed until I'm able to get my stuff out.God help me I hope I can soon. Will not recommend to anyone. Who does this??? (
Thanks Ron!
Great experience. Ron was awesome
Very professional!!!
Ron was very helpful and knowledgeable! Very nice to work with and explained all the procedures to me. Would recommend!
Ron couldn't have been friendlier or easier to work with. Showed me the facility, took care of the paperwork, gave me my personal gate code, and I was out the door quickly with everything I needed. 5 STARS and them some!
Great guys
I had a great experience over at this location. Ron did awesome on his first day and made sure my storage options were convinent for me. I highly recommend coming to this storage unit if seeking and they have great promotions.
This is a great location. Sandy was of great help. She goes above and beyond excellent customer service.
Sandy was very helpful and nice
Makenzie was not only knowledgeable and friendly, she was also incredibly efficient. Rates are very reasonable and the location is fantastic. Nicely done!
Bad experience there
Staff was professional but my rate climbed $15/mo after a non negotiable price increase. No elevator.
That place is scary. Had lights turn on and off 3 times in there seconds. I could hear the breaker flipping on and off... Don't go there alone or after dark .
Fast and professional !
They will offer $1 for the first month, then they will raise your rent every month thereafter. The facility is run down, and the management are incredibly rude and unprofessional. The security of the facility is minimal at best. If you are thinking about renting a unit here, I strongly urge you to think again.
Dealt with Sherri, who made the process very seamless and easy. This location has the best access hours in town as well. I'm not the greatest at computer use and Sherri walked me thru the process and I highly recommend doing business here
Great Customer Survice I Lost My Keys To My Storage And Was Able 2 Replace And Cut The Old Lock Off N Same Day<3
Excellent staff, very helpful and friendly.
Sherri is great. She was so helpful
The people that work there are nice and helpful, but the company itself is yet to be desired. Just know what to expect financially! Not a fan of Public Storage whatsoever!
Alan is very friendly and courteous. I am glad that PS knows how to hire the correct people.
Sherri was amazing, would recommend her to anyone.She is very helpful,gets you the best option for your needs. You can definelty feel safe with your belongs in a storage there. Thank you Sherri, your the best,you deserve more recognition.
Sherri is awesome and super helpful! Would recommend this facility to everyone.
Ask for Sherri!!! She's the best!!! So friendly, considerate, and helpful. I was moving to Ca and had to store stuff in Az. She kept me well informed, was a HUGE help with my unit and things from afar, and made the process painless.
We've been using the Public Storage in downtown Scottsdale for a year-and-a-half now and they have been excellent. Sherri always recognizes me and remembers my name, access is easy and secure, and the facility is clean and well-lit.
Sherri was great and super friendly.
Great customer service and convenient
Sherri was extremely helpful in finding the proper sized storage unit for our needs. Very friendly, professional and a true pleasure to work with. Would highly recommend this facility for your temporary torage needs.
Excellent communication and friendly staff, in particular Sherri. Thanks y'all
I am happy to have chosen Public Storage. Sherri helped me out from day one. She's amazing and I felt very welcome and safe to store my belongings here. She made sure to be there when I needed her help and I appreciate her time and effort! Thank you Sherri.
Kates the best
Sherri goes the extra mile to help her customers. The best storage facility I have used in the valley!
I highly recommend this place! My mother first suggested this place and I am glad I went. One person in particular is Sherri, she is a nice and lovely lady who is very knowledgable and treats her customers with dignity and respect which is a very rare thing to see now and days.
Awesome customer service. Thanks Sherri
Very friendly staff! I worked with Sheri and she went above and beyond to ensure I had a great customer experience.
I went here and was greeted by very nice people. I highly recommend this company and especially this location and one person that was very helpful and kind was a woman named Sherri and when you go here I highly suggest her. If you ever need a storage place I recommend this place.
Gabby is an employee at public storage. She is super friendly and made our trip at public storage a nice experience! Thanks Gabby!
This is a great place to store your items. The service was excellent. Gabby was knowledgeable and helpful. I would recommend this Public Storage to my friends.
Great convenient courteous
Gabriela was very friendly, informative, and was happy to answer all of my questions..
Excellet customer service! Gabby is efficient and nice. Explained everything clearly.
Erin helped me out so much today! Seriously the best service ever! I definitely recommend this place and would use it again.
Erin the manager was excellent made my moving experience easy and painless!
Erin was helpful and made the process easy!
Mayte was soooo amazing. Give her a raise!
Very helpful, quickly processed. Have to get insurance, but that's hardly a surprise.
The property is well kept. The gate hours are great and the office staff has been easy to work with
Kate helped me get a great unit. She is awesome. Very fast and reliable service.
Excellent, quick service that led me to my ideal storage solution. Definitely a happy customer.
Great customer service! Keslee was very helpful and very nice. It made my trip easy!
I got to be assisted by a wonderful girl named Erin at the 70th St location. I got my unit less than 30 days ago and I was told I could pro rate the first 6 days. This policy however has now been changed I was informed about a week ago to the first two days. I know this because I was called by another associate at a different location trying to collect my bill. I explained the situation and she said there was nothing she could do I had to pay for the whole month because it's the third now. So I asked for the district managers number, she obliged and I called him. Alex the DM proceeded to assist me and MAKING EVERYTHING CORRECT and FAIR. Then when I went to pay and vacate my unit is when I got to work with a lovely employee named Erin. Who helped me enormously with the vacate process making it smooth and simple as possible in the mist of a challenging day. So thank you Alex and a very special Thank you to ERIN for everything.
Very friendly and accommodating staff. Storage areas are clean and kept up. Have been using for a few months now and have no issues or complaints.
The best storage place by far, Eric helped me through the whole process and was a tremendous help. Would recommend this place to anyone looking for a convenient storage. 5 star service
Keslee was so helpful and friendly great service was great :)
Had an issue that I was dealing with for a client and Katie was extremely helpful. Greatly appreciated her patience, understanding and professionalism with the situation.
Erin was a great help and very friendly. It was a pleasure renting at this location.
Katie was very helpful when it was time for me to rent a storage unit! Very friendly and I had a great experience
Hey Austin here, Erin was supremely helpful at showing me all my options and explaining all the ins and outs. Definitely reccomend.
Very friendly and efficient staff. Clean property, easy to use. Erin rocks!!!
Joe was very helpful great location
Katie was super helpful and really kind. She made my experience one to be remembered. I would recommend this storage place.
Great customer service here! Sheri and Katie are so helpful and nice . They take a lot of time and care with each person who walks in the door. They really go above and beyond and make me feel that my storage needs and my things in storage are well taken care of.
At the last minute, had to move home furnishings from my rental property in Scottsdale (I live in Denver). The final decision on which storage facility was based on the comments about Sherri. She expedited the whole process and took one big burden off of my shoulders. Very thoughtful with great follow up. Thanks, Sherri! Kathy.
Superb service, execellent accomadations!
Great service Sherri is very nice . Would recommend this place .
Sherri did a great job helping me get the final boxes packed up well when I moved my son out of his storage unit.
Great customer service especially Sherri she's awesome
Alex and Sherri were very helpful and I couldn't ask for anything more they have great prices and huge units thank you guys for all your hard work
I just wanted to say that in the 8 years of being a tenet at the 70th street in Scottsdale Sheri has been the most excellent manager out of the many this location has gone thru. I feel she is a indispensable employee for your company. She treats me with respect and with dignity. Thank you, Lori Spiva b270
Location is very convenient. Sherri is also really great and she makes it seem like its not another bill I have to pay. Definitely recommend trying this storage before anywhere else.
Initially, everything went well when I called to reserve my unit. Then the day before my scheduled move in, I received a call from the property telling me that my reservation had been cancelled because I did not confirm it. I told them I had in fact called to confirm it the previous day, and I had phone records proving so. Somebody dropped the ball and now I was basically out of luck. They stated that there was nothing that could be done as the unit had been given away. I would either have to pay 3x as much money for a bigger unit or move to another facility. This was not acceptable. I felt that I should be given the bigger unit at the same facility for the same price. After much discussion I asked for a supervisor. I spoke with Sherri, and explained the situation in detail. Sherri was able to resolve the situation and honor the original price I was quoted. Sherri was also there when I came to sign for the unit on my move in day. She was extremely professional and friendly. She took her time going over the details of everything and made sure I was happy and a satisfied customer. Sherri gets five stars but I will only give the facility 4 because of the issue that Sherri had to fix for me.
Sherri was so helpful!!! The unit is perfect for my needs. She had someone help me get my heavy boxes into the unit and was very nice! Definitely recommend this place
Connie was so helpful and so kind. she was able to help us choose the right size unit for us. I would recommend this location to anyone who is looking for a storage unit to rent.
Thank you Sherri! I was really surprised on how quickly I received a call ( within 5 minutes) of reserving a unit. Sherri was very helpful on answering all my questions and handling my transfer info from another Public Storage location. Very pleased with the friendly service. Thank you! -- Alex :)
katie is awsome. she helped me with all. my rental needs. she is the best!!!!
Katie was super helpful and friendly!
Katie and her comrade were very helpful! It's hard to find good service these days Thank you very much!
Excellent Service! Thanks Katie
I just arranged to have a unit. Sheri, the lady in charge, handled the procedures pleasantly and efficiently.
Katie was very fast new fishing and for writing me with a wealth of options with my storage needs
My husband and i came in to view our unit, robert and lisa greeted us as soon as we came in. Robert showed usthe unit and he was awesome in explaining everything. Lisa and robert were very friendly. Will definitely recommend. This storage facility.
Robert was extremely helpful, personable and got me an amazing deal!
Robert was very helpful during the time i needed to rent a storage.
DO NOT USE PUBLIC STORAGE! I had my storage unit for less than a year and recently saw on my banking statement that my rate was raised $15 per month. Classic bate and switch, letting customers believe they agreed to a price and raise it after only 8 months! Unfortunately I live out of state and I now have to make immediate plans to move my items elsewhere because I do not trust this company what so ever! Do not waste your time and money with this storage facility, you will regret it!
Had a positive experience and received great customer service from Robert in the front office. He is very attentive and answered any questions I had with a smile!
Best customer service I ever had from Robert
Anytime I have moved and needed a good affordable place to store, I have been able to find exactly what I need at Public Storage.
Friendly staff with great customer service. Nice clean facility!
I recently came in looking for moving supplies and to inquire about renting a storage unit, and I have to say I was very impressed by the manager here! Robert was so friendly and helpful I will definitely be back!
I have been in the customer service industry for many years and I was very impressed with Bob's willingness to help and his positive attitude. He helped answer all my questions and seemed knowledgeable about the units. I was also impressed that he knew the surrounding areas and made me feel like I could trust having my stuff in this location
Robert did an excellent job helping me out and being patient with me. He is very knowledgeable when telling about the units, he made the paper work fast easy and I definitely recommend these storage units.
Awesome
Great Experience. We had Robert as our guide and he made everything simple and easy matching us up with the right unit!
Excellent service! Robert went the extra mile in helping us! Very friendly and personable. Thanks for the great service!
Robert made the account setup process very easy. The facility is kept clean with no damage or leaks. I would recommend renting a storage lockup here if youre able
Robert was very helpful and friendly. He was very knowledgeable at his job and provided excellent customer service to me. I will definitely be returning to this location in the future.
Our experience with Jeff was awesome. He was very professional and efficient with our needs, which was great as we are very busy people. We have used Public Storage Properties before for our business and I must say that Jeff and this property were by far our best experience. Thank You PS.
I was at the place on Sunday to meet my Son to help him unload into his storage room. I had forgotten my cell phone at the house and could not call him I tried the door to the office, but it was locked, the lights were off so I assumed they were closed on Sunday. I then figured I would just go under the gate and meet him to help unload. then some woman starts yelling at me saying I was not allowed to do that, I appoligised and explained my situation to her. I asked her if I could use her phone to contact my son she said yes and we went to the office. This is where everything changed, she first asked for my ID and I gave it to her. The next thing I know the police show up handcuff me and put me in the car, they then proceed to search my bag, and after they found nothing, w/out any of the officers speaking on the radio they open the door and say they made a mistake, and as I told I had no warents. I would not store my things here for fear of being arrested on a falsehood.