Public Storage Self-Storage Units at 18729 E Business Park Dr, Queen Creek, AZ

Nothing but great things to say about Public Storage @18729 E Business Park Dr. Jason was amazing and knows how to run an awesome business. I highly recommend this Storage site and get in A++++++

Jason was extremely helpful and knowledgeable. One of the more friendly employees I’ve had the pleasure meeting in the realm of customer service.

After a family emergency that required us to seek fast storage options close to our home, we found Public Storage. Jason at the location helped us get signed up and access to a unit within an hour of placing the call. He was super friendly and gave us all the information necessary . The storage location is easy to access for renters, clean and feels very safe and secure. Appreciate the focus on the customer!!

Great unit, helpful staff ! Moved in same day & closing my account was very easy and smooth! Jason was very helpful and Informative !! Definitely recommend

I'm so pleased with the Customer Service that I received by Jason @ Public Storage. He took his time to answer all my questions. He walked me thru the facility and showed me my space I reserved. I checked alot of other storage facilities but this was the most reasonable price and the best Customer Service! 👌 If you're looking for a great storage space this is it. Highly recommended! Thanks Jason!

Fantastic customer service. Excellent facility with extraordinary staff. 10/10 would recommend. Jason is amazing and will go above and beyond to ensure his customer’s feel comfortable storing their things here.

Started out very happy with the unit and service. Rented the unit because i was going to be out of town for 2 years and didnt want to haul everything i owned. 5 months after i rent the unit they raise the rent by $35 per month with only 1 month notice. They have me by the short and curlies since i cant exactly go and change companies. Thanks for caring about your customers.

I would like to take the time to acknowledge the great customer service Mary provided. She walked me through my on line questions then followed up on her end to ensure the information was correctly processed on the Public System.

Jason was awesome. Professional and courteous.

Almost immediately after I reserved a storage unit via phone with customer service to my surprise and delight Property Manager Jason contacted me re what he suspected was an error in my reservation. The error was real which he diligently assisted me in resolving resulting in a successful reservation better even than I initially planned. Jason was extremely attentive, friendly, detailed, and followed up with me as promised. Throughout, my interaction with him could not have been better. Jason, thanks again. Your Awesome!!!

JASON WAS AWESOME!!!

I’ve used a lot of different Public Storage facilities over the years, so please believe me when I say this one is by far the best ever. Clean, well maintained, and easy to navigate with a huge variety of different unit options. Plus the customer service is top notch. Jason in particular is a sweetheart of a gem. Helpful, informative, and kind, he’s by far and away one of the greatest Public Storage employees I have ever worked with.

Jason is Fantastic. Always happy to assist.

Thank you Jason!! It has been 3 days of you assisting us to get into out spot at your location. There were a few difficulties that you navigated for us reference the Memorial Day discounts. Your efforts and GREAT conversation were so appreciated. Thank you Sir!!!!

Jason has been the most amazing help in renting us a space. He was beyond helpful accommodating. If I could give him 10 stars I would! Very personable and knowledgable. A very pleasant experience!!! Thank you Jason!!!!

Jason was incredibly helpful and saved us a ton of money. He was super patient while we switched/transferred our unit. 10/10

Jason is the BEST!! He is very nice, he showed us our storage, he showed us how to use the key, told us about the policy, he is such an amazing person.

Jason and Cayman were very helpful in helping me decide what size storage I needed. When I am ready to rent, I will definitely be coming back!

Clean friendly storage facility! Jason and Cayman were professional and courteous!

I had a great experience renting a unit here. Jason answered all my questions and provided great customer service. The facility looks well maintained and safe.

Jason is Amazing! I recommend talkin with him!

Jason and Cayman really helped me. Every aspect of service was delivered exceeding my expectations. Facility is new, modern and secure.

Raised rent $360 more per year starting February 1, 2023.

Jason made the check-in process nice and easy, also like the cleanliness of the indoor units

Fantastic place. Jason was very helpful!! We are very glad we moved to this facility.

Jason was so amazing helping me he educated me about the app and made sure I knew how to navigate it

Jason was so helpful. He was so happy to take us into the storage units and went slow to give us all the information we needed. We even started up rental the same day due to our delightful experience. Thanks so much Jason!

Jason (Manager) was super helpful and patient as we went through the rental process. We are very pleased we chose this location because of his assistance.

We dealt with Jason to store our 5th wheel for a month or two. He made the process really easy and explained everything thoroughly. The location has easy access and is very secure. So far it's been a great experience!

Jason was delightful! He listened to our needs and offered three options based on what we said with differing price points. We found the perfect space. Not to mention, Jason’s attitude and friendliness made the experience pleasant as could be! Highly recommend!

Jason wad friendly and explained the entire process great checking in experience

Spacious clean property, easy to access and navigate, and a fair price for the area. Best Storage facility I have found! The property manager, Jason, is extremely helpful, kind, and personable. Highly recommend!

Great storage facility. Wld highly recommend this place

Jason was super helpful and friendly, easy to contact and took care of everything. Everything was easy here from renting to space to closing it out. Would definitely use again.

if you want your rent increased every few months Public Storage is for you, we got our rent increased about 90% within the past 7 months.

Awful company! increasing the rent several times a year for 40-50% each time! STAY AWAY from this storage company.

Jason was so helpful! Excellent customer service!

Wonderful storage units, fair pricing, helpful staff so when you're in a pinch trying to move or store furniture, these are the best guys in Queen Creek

Jason is by far the most professional and efficient representative I’ve ever had a chance to come across, his over the top customer service skills makes him an asset to the public storage company. The facility itself is really clean and easy to access. 5 STARS!!!

Jason was fabulous!!! We had quite a messy move and Jason made the move so much better. He showed me both of our storage units and was incredibly patient with me trying to figure out what size I needed. He even stayed after closing to help me with the final storage unit. Thank you Jason !!!

Staff extremely helpful

Jason is excellent and straight to the point. Best person receive service 🙌 ❤️

Awesome, quick service at a great price. Jason, the property manager is awesome and easy to work with!

Jason was great !! He covered all the information and was very pleasant. Very nice gentleman.

Jason was very helpful. He explained everything to us. It's a very nice and clean storage business.

Jason was amazing. He showed me how to gain access to the property and helped me locate my unit. He also answered all my questions in regards to me leaving for military duty. Thanks to Jason my moving process was easy and effortless.

Jason was awesome! Friendly and helpful! Overall great service!

My Dad and I have a trailer parked at this location. Jason has helped us out through the whole process, and is super awesome and helpful.

Friendly staff, clean facilities, safe location! Cant recommend enough!!

Jason was extremely helpful and courteous. Made things very easy to understand and was very helpful showing me to my space and how to use luck. I also was very accommodating to any questions that I had pertaining to insurance and online payments. Very happy that I chose this location

My experience here has been overall positive thanks to the on-site manager Jason. Dealing with booking my unit initially online resulted in frustration. Jason fixed it for me and got me in a more appropriate unit for my needs. The gate access is nice and I never felt unsafe on the property at night.

Jason was very helpful and a pleasure. Property is nice and clean and Jason was very helpful to My husband and I.

Jason went out of his way to make sure sister store did have a storage more economical and made sure I understood all the terms of the contract

My wife & I were in a crunch of time to find a storage place so we found this location & as soon as we walked in the customer service was remarkable! Jason's customer service was great. He went above & beyond to help us & literally took a load off & eased some of our stress of moving. I highly recommend!

Jason was super helpful and friendly

Great service! Friendly!

When I went in there a guy named Jason explained it all to me very polite very easy to understand and he showed me every step like a manager I'm definitely going to tell the people how good this public storage is

Place is Clean and the staff is friendly and helpful, Jason was outstanding helping me with all my questions.

Jason was great in helping me find a short-term storage spot. My moving plans quickly changed after signing the application, where I no longer needed the storage unit--never visited the storage location physically. But, Jason worked to get my lock payment and first months rent reimbursed as I had not yet visited the location. Much appreciation for such great customer service. I know I would recommend this location at 18729 E Business Park Dr.,Queen Creek, AZ 85142 for any storage needs in the Queen Creek and surrounding areas.

Prices are still too high.... But have very friendly staff...

Jason at public storage was amazing in helping us. The units were always clean and looked amazing! I would recommend this place highly !

Jason was very helpful. Excellent customer service.

Jason helped me figure out what size I needed and how to get to it and showed me all the tools and made it very easy for me and my family to get storage for our stuff. He was very helpful and friendly I recommend using this location it was amazing!

Jason was awesome! Experience counts for me!

Management was fine but their pricing is not what it seems. They may get you in with decent prices like reviews say but then a year I am paying more that 100 than what I signed for. Then you will call and they will say it is supply and demand and you have no choice but to pay it. So way to take care of your on time paying customers. And I’m sure there is some small writing somewhere that I signed but whatever.

Cherish was very helpful and professional.

Jason was very helpful, Explained every question I had, and walked me thru to the unit location, showed all the security systems, etc.

This business location is great. Jason really explained everything well and answers questions thoroughly. I highly recommend this location.

Great customer service from the property manager from start to finish!! Definitely worth renting a unit at this location! Thank you!

Jason the property manager was extremely helpful and very professional. Jason made renting a storage unit a real ease. Thank you Jason for your hard work, it is well appreciated.

I’m very happy with my experience with this Public Storage location. I had a lot of questions due to previous experiences with other storage facilities that weren’t great & they answered them all. Jason was the manager on duty the day we took our first load in. He was very accommodating & helpful given some unique situations that arose for us. The property is maintained well & I feel very secure with my personal belongings being housed here while our family transitions to the Phoenix area. Highly recommend!

Great place to work with.

Jason a Public Storage gave my family and I world class service !! As a Nordstrom Manager for 15 years, I except exceptional service and Jason went above and beyond!!! Thank you Jason!

If you care about your stuff this isn't the place to go been with them 4 years my rents gone up over $100 tons and tons of dust and to find out that mice have been eating through my belongings contacted them over a month ago with no response so think twice before you rent from them

Kristina was very patient and helpful while doing my paperwork, and Jason helped us learn how to use the access codes and even stayed a little late to help us when our unit door got stuck. Great employees that went the extra mile for us!

Jason greeted my family and I with a big smile and was very helpful. He was very professional and great to to worth with. Thanks big J!

Thanks Jason for everything... You made sure I had the right parking space for my truck and made sure I didn't have any un- answered questions #customerforlife

I am so grateful for Jason at Public Storage! He got me set up with my first storage unit and I could not be happier!! Superb customer service!!!

Jason was an incredible help. Very informative and very helpful. Will definitely use again as needed in the future and will recommend to others.

I gave 5 stars for the service, friendliness and ease of making a reservation. I had a change of plans so I did not rent at this time. Even then, Jason, the property manage was very helpful and friendly.

Jason was super helpful!

Jason in the front office is very helpful! Great customer service!

Staff is very helpful. Jason the manager helped me quickly resolve a payment issue. The facility is clean and easily accessible.

Jason is awesome! Always friendly very knowledgeable and offers great service. He is one of the main reasons we keep adding more storage units

Incredibly pleasant experience. Not what I would typically expect from a storage facility, especially when you are closing things out. Thank you Jason!

Very much helpful

Great customer service, clean and secure, It’s great that we can store our items in an air conditioned environment.

Great customer service. THere was an issue with our unit (conpletely our fault) and, of course, this happens right at closing time. Jerry stayed over and got everything taken care of so we could unload. Thanks!

Jerry & Travis are super employees providing excellent customer service very professional & stayed after hours to help me. Both are extremely knowledgeable on the rental process !

Jerry is awesome and great customer service, he was so knowledgeable about the process and procedures. His store was immaculate!!

Jerry was amazing. Super friendly, and funny. Made the experience of moving less stressful!

Jerry was the most wonderful and helpful fantastic person I’ve ever had the pleasure of meeting! I can’t say enough about him. Give him a raise!!

Jerry was awesome! He saved my car cover during the storm and dried it out for me so I did t have to buy a new one! Highly recommend this storage unit!

Jerry the property manager is FANTASTIC! Was amazing to work with and provided the greatest customer service. His facility is secure and clean and I highly recommend this property for any storage needs you may have!

Jerry was extremely helpful and friendly he made our move out very easy and quick. He maintains the property very well made me feel secure while I was there! Thank you Jerry for all your help we appreciate you so much!

We had a great experience with public storage. Jason was able to help with all of my questions, he made the process very easy.

Jerry was awesome and very helpful.

Great customer service from Jerry!

Jerry provided excellence customer service. Giving him 6 stars cuz it was fast and easy and affordable!!!

Jerry is absolutely wonderful to work with! He was extremely helpful and kind. After observing our family working on moving our items in the heat he very generously offered cold waters for myself and my kiddos! Total lifesaver! The facility is always clean and welcoming. We really like the app that provides easy access to the property and buildings.

Jerry was awesome!! He worked off the clock so I could get into the building because my passcode was not working! Jerry needs a raise Or a bonus!!

Jerry was so sweet to stay after his shift to help us out.

Jerry was very helpful and stayed late make sure we were able to get into our new unit. Our code hadn’t populated yet, but he was able to find the account and get us the access we needed! Thanks Jerry! you made our night!

I just had the pleasure of speaking with Jason at this public storage location and he was very friendly and helpful. I will be doing business with them again. THANK YOU !!!!!

Mr. Jerry was amazing and helped with every one of my needs very affectively and was extremely polite with a smile the entire time even tho it was difficult to assist me while I was frustrated… thank you mr Jerry!

Jerry was one of the most kindest people to work with. Made it simple to upgrade our unit.

Great place to store an RV. Very secure. Only reason not 5 stars is because not able to have covered storage.. No complaints. 👍

Jerry was super helpful! He went out of his way to get me settled into a unit. Super fun to talk with him! He showed me around and everything. Also the property is super clean! 10/10 would recommend!

This storage unit is very clean like many others but... Jerry in the front office is amazing... very customer oriented.....

Jerry was amazing! Moving can be so stressful and working with Jerry was a pleasant experience!!

Super service from Jerry. Property clean an secure. Highly recommend this location

Public storage in Queen Creek is the best of the bunch Jerry the property manager gives you super customer service highly recommend it

Great service and friendly environment.

Was a great place to rent. Very helpful when setting up and easy auto pay system. When needing to end my services with them easy to communicate with. Very clean facilities!

Clean and friendly place with spacious units. I've rented multiple temperature controlled units. Jerry has always been kind, knowledgeable and a pleasure to speak with! Their rental and payment process is easy. Highly recommend. Thank you Jerry!

I highly recommend this place!!!! Jerry was awesome takes cares of you and anything needed!! Pleas come see these people if you are looking to get a storage they are great!!! Have had a wonderful experience here and jerry keeps you on track and gives great communication and helpful info if needed!!!

I just rented two storage units for the first time today. Jerry was incredibly helpful and was able to answer all of my questions thoroughly. He was so patient with me. I will always come to this location for my business.

Jerry was a delight to work with and was extremely knowledgeable in the services available at Public Storage. Jerry made sure that I was aware of the overall costs included so that there were no surprises with billing.

Jerry was very knowledgeable and helpful when renting a storage unit. It was a pleasure working with him. It seems like a nice facility!

Rent storage unit and needed to switch to larger unit. Jason is knowledgeable and efficient. The process was as quick as possible for the amount of paperwork required. Have been renting from here for a few years never any trouble. Employees a pleasure to do business with.

Jason, at this location was very helpful! We lost our key to our unit. He got on the phone, reached his DM, and they agreed to help asap. The Dm came to the store withing and hour and a half, and gave us our access back, right away! Thank you both!!

Friendly staff

Jerry's a great "host" and is very helpful!

Contractor here performing work at the property. Jerry was outstanding setting us up with a unit and guiding us throughout the property. Very polite and professional.

Jerry is rude, inconsiderate and disrespectful. He should retire because he sounds bothered by actually doing his job and helping people. Jason was great and this review doesn’t reflect his customer service. He should be in charge instead of Jerry. Already found a different company that will ACTUALLY work with you without wasting my time because of a problem with their system.

Great customer service from jerry over at public storage today!

Great service. Unfortunately they just raised their rates considerably so I moved out. But I recommend if you need that service and don't mind paying nearly $300 per mth

The staff is amazing, but prepare for an increase in rent after 180 days , storage isn't cheap with so many norman families around :)

We had such a great experience here. Jerry took care of us going above and beyond! Thanks Jerry!

Very good job by Jerry thank you

Came in to get a new unit and Jerry was a great help!! Very professional and made everything super easy for me!!

Jason was very friendly and kind. He demonstrated great customer service and was very efficient in informing us of all the expectations/rules in regards to our contract.

Jerry is very kind and awesome 😎🙂. He knows what to do all the time. He helps people a lot and Jerry is a great man.

Jason did a fantastic job and his customer service skills were great. It felt like my things are in good hands. Thank you for your great work and keep it up most definitely will come back and use these units again.

Jerry provided superior customer service and is very knowledgeable about the procedures for his property. Property is very very clean and secure. HIGHLY RECOMMENDED this location to anyone needing storage as jerry is a pleasure to work with he takes pride in his property.

Most awesome and amazing customer service!!!! Love Jerry so knowledgeable and helpful, love him . Best experience ever!!

Jerry is quite the character and very helpful!

Great customer service

Shout out to Jason! Public Storage should be very happy and proud to have him on the team! He made the process very easy and fun! Very personable! 2 thumbs up ;D

Nice friendly service from Jerry!

Jerry provided supper service

Excellent customer service from Jerry....We've stored our boat here for awile....always safe and Jerry is very helpful. and kind!

Jerry was super helpful at answering all my questions and showed me a few units to fit my items. His pleasant personality made my day much better and I would recommend Public Storage to all my friends and family! Thank you for everything Jerry 😊

I work with Jerry ! Great customer service ! He made the process easy & fun ! Best storage place I’ve been to & rented from

SUPER SERVICE from Jason , professional, efficient, very friendly and helpful. Property extremely clean and maintained. Recommend this property as it appears to be very secure and has superior customer service.

Extremely good customer service! Place was very organized and pretty good prices this storage seems extremely safe. Jerry made the visit easy and fun! He’s extremely easy going and always cracking jokes. Amazing place i would recommend

Jerry’s the best!

Jerry is the BEST customer service representative! He is also happy and making jokes just putting a smile on every one that walks in the office! Great person and personality!

Jerry was very helpful with the transition and the facility is amazing!!!

Jerry was amazing- Courteous, friendly, and went above and beyond to help me get my storage space needed all Squared away. . I’d recommend this location and Jerry to anyone looking for a place to put their stuff short term or long term.

Very clean and easy access! Jerry was friendly and easy to work with! Prices reasonable definitely recommend for your storage needs!

Jerry was awesome! He was extremely helpful and made the process a breeze.

Jerry is the very best to work with! We appreciate his knowledge and help! Thank you!

Jerry is by far your best employee! Friendly, respectful and very helpful! Funny too! Thank you Jerry for all of your help and information! 5☆☆☆☆☆

Jerry was very helpful and went the extra mile to make sure our experience was a good one and he gave a 5 star customer service! The facility is clean and easy to access.

Jason was extremely helpful. He took the time to thoroughly answer all of our questions and helped us through the rental process. Would definitely recommend dealing with Jason for all interactions.

Jerry was very helpful in setting up storage unit

Jerry was very helpful. The facility was very clean.

Jerry was super duper nice and made my moving out experience quick and easy! Have had no problems with this place at any time.

Jerry is great to work with at Public Storage! Nightly recommend!

Public storage is always so conveniently located! Jerry was super helpful. Definitely recommend!

We just rented a storage unit. The customer service from Jerry was amazing! I’ve had storage units before and they have always been dirty. Jerry keeps the property super clean.

Jerry is unbelievable. He’s kind, knowledgeable, and pleasant to work with. He’s what customer service should be. Also, the facility is extremely clean and safe. Thank you Jerry!

Jerry has exceptional customer service and is always helpful! A great location for your storage needs!

I was having some difficulty and Jerry was more than happy to assist! My issue was fixed quickly and efficiently! (My mishap lol) thank you so much for your help and kind words.

Jerry has been very very helpful since I’ve stored here! He has helped me on multiple occasions, I have appreciated my time here! It has been so wonderful! Store here!!!!! It’s air conditioned and kept very clean!

Best storage place in the Queen Creek area. Great storage units, clean facility, and Jerry was very helpful and kind. Great service, even better people!!

Jerry was such an awesome help while I was visiting my unit! I came in about 20 min before the office hours and was having trouble with my gate code but Jerry was able to help me out in getting the right code and had awesome customer service! Thank you Jerry!!

Jerry was awesome, very good customer service.

Great job here in keeping storage clean n my stuff stayed in great shape from when first stores! Jerry in the front office was very nice n very helpful. Great experience!

Great place, very clean and well kept. Loved having our personal items stored in an air conditioned environment.

Jerry was great an super helpful getting into our unit, would highly recommend!

Very great service would recommend to anyone. If you go in ask for Jerry

GREAT CUSTOMER SERVICE FROM JERRY! Highly recommend this to everyone!

I can definitely recommend this place if you’re looking for a nice storage facility. Jerry has been the one to help me out every time i need assistance. He’s been great and made it a very pleasant experience.

Jerry stayed 5 mins late to help me set up my autopay which was very nice. He couldn’t reverse our late fee which is a huge bummer... we thought our autopay was already set up.

11/3/20: Jerry was wonderful, helpful and knew his stuff! Gave me a great price and excellent service. Would highly recommend! Sandy

Jerry is excellent with customer service and very spirited

Jerry was extremely knowledgeable, friendly and so helpful!! A pleasure to do business with. Such an asset.

Love this place jerry was so professional Help me out with everything from start to finish

Jerry is Extremely helpful key dove into my problem and came up with a plan I’m so appreciative to Jerry thank you so much

The indoor climate controlled units are awesome. Jerry has been great the few times I've needed assistance, he takes care of it!

Friendly and helpful people. Jerry was there to answer all my questions and concerns. Great place to store items.

Jerry was extremely helpful and took the initiative to walk me to my newly rented unit. Would definitely recommend this facility to everyone.

Jerry was absolutely amazing. Would use this facility every time especially because of Jerry!!!!

Jerry was very helpful and caring.

Don't recommend Public Storage, especially this location. They will get you in on a reduced rate and then put you in an endless cycle of rate increases until you realize there are better options out there. Has happened to me a few times now with different units at PS before I've finally learned my leason. Save your time and money and find a different provider.

Jerry was very friendly and helpful.

Jerry was very helpful and professional in assisting me. The facility is very clean and staff is great there. Very happy with their services.

Today I went into this public storage I met a guy named Jerry who was in charge of the facility I would like to say by far one of the best experiences I’ve ever had at a public storage very professional very nice knows how to treat his customers I would recommend the store to everybody thank you Jerry go Jerry

Very clean facility and set up well. The processes for sign up and move out were easy and Jerry was great to work with. Would recommend them for your storage needs

Jerry was so nice and friendly! Took real good care of me and made the moving experience less stressful. I love his whole vibe. Definitely glad I chose this location

So since this location switched to public storage from dominion i have had a great experience. And I had my keys stolen and so I spoke with Jerry in the office and he has been so helpful and got my situation figured out in a timely manner and offered me water and just like that I had access to my units again thanks Jerry for all of your help and professional attitude while being patient with me.

Outstanding service and was a complete pleasure to select my storage space!

I worked with Jerry who was extremely helpful and showed me around the facility. I would highly recommend them.

Jerry was such a friendly gentleman and it was refreshing to be greeted with a smiling face, someone happy to be at work! Jerry provided great customer service and made the experience positive. I highly recommend Public Storage in Queen Creek. The facility was clean and secure!

Thank you Jerry for bringing a smile to our faces. He was very helpful. The units are clean and temperature controlled.

Jerri and Craig provided excellent customer service and resolved a MAJOR issue that has existed for over a month! They are TOP NOTCH employees, I highly recommend this site to anyone and everyone!

Really Great Jerry!

Thank you Jerry for getting us all set up and showing us our options! Great, clean, air conditioned space! Perfect for our needs!

Jerry was a great help to me while I was reserving a storage unit! 😁

Very nice and clean place. The folks there are very pleasant. Just wished that the units are not so expensive, wish I could go back to paying what I did the last 6months it was a deal deal. But they won't approve it.

Im so glad I met Denise here at Queen Creek she helped me so much and made it easy for me to get exactly what I needed thanks again!!

Jerry was awesome and full of energy, and made this process very simple and easy. He also show me the best way to enter using Storage Genie... Jerry you rock

Jerry was the biggest help in figuring out what storage unit size we needed. Lots of good advice for the moving/storage. Thanks!

Jerry has excellent customer service

Jerry provided great customer service.

Jerry was very welcoming and offered us water And masks while we were moving Items from our unit. Amazing customer service would recommend public storage to everyone.

Had a very pleasant experience at this storage Jerry was very helpful very polite and courteous! Every question I had he had the answer for! Very rare to find that nowadays! I will definitely be back in the future

Super customer service from Jerry. Very nice. He really made my day. Great guy

My wife and I had a great experience getting set up with storage for our move. Jerry was such a pleasure to work with and brought a bit of kindness and humor to our stressful week. I would like to say I am never moving again after all of this, but in the likely event we do, I will definitely use Public Storage again. Update on 7/28- another great experience with Jerry. Even something as mundane as paying a bill- Jerry makes you leave with a smile on your face

Jerry help me out alot, he made my day alot better and happier, je is really a great guy? I would highly recommend going to him for anything Thank you very much Shelly P.

Great storage place. Have rented for a few years now. No issues. Jerry is awesome! Just wish they would stop raising the rates every six months.

Jerry great guy on the. Ofice

Jerry is always so energetic when I come in to pay. Brightens up everyone’s day with his positive attitude! Thank you so much !

Jerry and Carla were amazing to work with!

Very helpful and respectful service. Not only was I helped with my unit, but Jerry accommodated all my needs to make my storage experience a great one. I highly recommend using this facility. Jerry is a great guy

Hey Jerry thank you so much for your help today into getting a 10x10 space just thre right fit. It's very nice to seed a smiling and happy face when walking in from such a rough move. Thank you Jerry!

JERRY! he has excellent customer service, made the process quick and painless which we appreciate in this heat. also the facility is kept very nice.

Had a great experience with jerry! He helped me get back into my unit!

Jerry is the best he helps me every time 100% always happy and never leave without my day getting a little better.

Jerry was amazing to work with! He was efficient and helped us get the best rate on the storage space! The facility is clean and easy to access and well kept!

Had great service and super easy to start. Flexible hours.

Thanks to Jerry for helping me in a crunch situation. He's great as well as Kelsi (with a "k"). Great way to start my Saturday.

Kelsey & Jerry were a bright ray of sunshine! They made everything so easy and were very helpful! It was very refreshing during these times.

I am super grateful for your guys help, I chose to rent here after looking at several other companies because of how helpful you were. Christina helped me understand exactly what I’d need and found the unit I wanted. Jerry helped me get set up and made it feel fun and easy. It took my stress about moving away!

Jerry was fabulous! Personable, helpful and happy. Moving always has it's challenges but Jerry made the process run smooth. The property is clean and secure. Will definitely refer this site to others.

Jerry was amazing.

I received fantastic service from a very friendly staff. Jerry and Kelsey made my storage rental process extremely easy.

I had to rent a storage unit because I just moved to AZ from Chicago. I was unsure regarding prices and changes due to covid-19. I was greeted by Jerry at the Queen Creek location and his overall customer care led me to purchase a storage unit. Jerry was polite, pleasant, friendly and funny. I did not feel stress or eagerness as he made me feel welcome. He was knowledgeable of the units and cost, he even walked with me to look at several units until I found the right size for my needs. He took his time and it didn't feel rushed or fake, but a genuine care and concern for my storage needs. When it comes to customer service Jerry gets an A+. I was overwhelmed with a lot surrounding my move here, but Jerry put a smile on my face and even made me laugh a few times and that was appreciated more then he knows. They have an awesome employee in Jerry, I hope they treat him well and appreciate the fact that he was trained well and he takes pride in what he does. I am happy I rented from them, but it was only because of Jerry. It was a reasonable price. Highly recommended.

BEWARE. When you make a reservation here, you are not guaranteed anything. After making a reservation almost a month in advance, for 2 climate controlled 10x20 units, they not only didn’t have those units available, but wanted to charge me almost double for what 10x10 units they had. The front counter help, not going to mention any names, but Jerry didn’t seem to know or understand anything about what units he did have, and had no customer service knowledge or skill to resolve the issue. When I asked to speak to a manager, he already had his card in his hand. Craig Ford was little help and I ended up walking out and going down the street to Cube Smart and got not only what I needed, but it was less money and I was treated like they care about their customers. Just beware of the old bait and switch here. It may work with some people but not me. Cube Smart is a better option.

Came here yesterday to check out their availability and moved most of my stuff in by the end of the day. Both Jerry and Kelsey were extremely helpful. I highly recommend this place and really appreciate both Jerry and Kelsey's customer services.

Kayla was awesome in helping us, knows what she's doing, nice as can be, smart, accommodating, made me want to rent at this place and trust me I had looked all over. Great facility, clean, great neighborhood.

We love this place! Sharon graciously helped my husband and I rent a storage and then needed another one for our daughter and she helped us with that one too! Her friendly attitude was a pleasure to work with. We highly recommend checking this out

Sharon was outstanding and went above and beyond to help us.

Jerry was extremely nice and helpful! He gave me a tour of the facility and was very informative. The facility was very clean and felt very safe. I had no hesitation about signing up and renting a unit.

Kayla was very helpful with our move to Public Storage. She made it very easy and hassle free and knew her stuff. Kudos to her and their staff for the upkeep and cleanliness of their facility!

JERRY! He went the extra mile for me & my boyfriend as it is our first time renting a storage unit. He stayed past 5:00pm to help us gain access to our storage with our key that was passed down to me from a family member. He made such a stressful process seem extremely flawless! He also ensured that our codes worked to get into the property. Everybody should be like Jerry! 😊

Jerry was very friendly! He stayed back and was very helpful getting me and my girlfriend our very first storage unit. He made sure all access codes and processes were running smoothly. I appreciate the above and beyond customer service experience! Thanks Public storage company and jerry!

Sharon is awesome! She is so helpful!

Sharen was very helpful and nice :) she helped me understand the costs because it was my first time getting a storage unit myself. Very great experience

Great place, amazing staff especially Sharon who are very helpful every step of the way. Units are exceptionally clean. Jerry was so sweet to even play peek a boo with my baby as she was getting fussy when setting up our unit.

Sharon was wonderful! She took the time to make me feel comfortable and get the best deals! Property is very clean and smells great haha! No moth balls! :)

Sharon provided our family exceptional customer service and help when booking and setting up our storage unit! If you need help with your storage needs visit Sharon, she is the best!

Jerry and his team were very knowledgeable regarding the questions I had. Clean area and in good condition.

Clean nice place. Good rates. Sharon was very helpful!

Sharon was great and very helpful!!

Sharon is amazing! She was very helpful and supportive. This combined with the fantastic clean facility is causing me to move to this location!

We love this place. Sharon and Jerry are amazing and always willing to help with any questions or concerns you have. They are very optimistic and super friendly. Will definitely be recommending public storage to friends and family.

Having stored a number of RVs across the. country in the last 40 years, I found the Queen Creek facility surpassed them all in many ways, including cleanliness, friendliness, helpfulness and price. I couldn't recommend this facility higher. Sharon was the spectacular manager!

Public storage charge me a late fee for February 2020, even though I paid my bill on January 30, 2020 and refused to remove this charge. I originally signed a contract with Dominian Storage in March of 2019, they were bought out by Public Storage and I have received the worst service by the District manager Craig. This is the worst case of I have ever experienced

Sharon and Kayla were very helpful, knowledgeable and nice; they worked very hard to make sure we got everything we needed!

Sharon and Kayla were amazing! Super helpful and knowledgeable! :)

Awesome job Jerry and sharen

Chelsea was very helpful and professional. The facility appears to be clean and well-maintained.

Jerry had perfect customer service. Will suggest to all my friends and family

Sharon is amazing. What a great experience! She is thorough and helpful and very friendly. Even is she is from Michigan. 😊

Amazing service from sharon and jerry! Highly recommended!

Sharon was very nice and helpful. Check in was quick and easy!

Chelsea and Sharon were knowledgeable and saved us some money making renting our units really easy!

Jerry is AWESOME! He stayed late after a very long day to make sure we got the keys to our storage. Can’t appreciate him enough for that!

Jerry was so awesome, helped us out today!!!

Shout out to Jerry! Great worker and all around person. Very informative and helpful. Facility is clean and kept up well. Definitely recommend this place for storage. Keep up the good work👍

Chelsea was awesome

Had the best experience getting a storage as it was last minute thing, Jerry was such a sweet gentleman that helped me understand everything I needed to know. I highly recommend public storage best rates and of course excellent Customer service.

Sharon did a great job showing me multiple units and was a great help at understanding my needs. She found me the perfect unit for my needs. Great customer service and had me all setup with autopay and everything I needed. Thanks Sharon you were great 👍😃

Sharon was great! Made my move in very easy!

Chelsea was very friendly and helpful.

Chelsea did a great job explaining how everything worked. Great place to store items!

Jerry is great guy would recommend to anyone

Sharon and Jerry are the best!

Chelsea was wonderful helping me. Process was fast and easy. Thanks to Jerry as well!

Jerry was super nice and very knowledgeable. He was compassionate about my needs.

Sharon and Jerry were super friendly and it only took 10 minutes to sign up.

Sharon and Jerry are very friendly and very helpful and go to their way to get things done I really appreciate their help!

Sherry & Jerry were fantastic! They got me the best deal & an easy access storage unit.

I had the best experience with Sharon and Jerry at public storage. Very professional and awesome customer service. It was a very easy transfer. I highly recommend this place if you need extra storage.

Is it climate controlled?

Craig got me a Vehicle storage spot at a great price ! Nice and great people to work with ! Clean and safe place for storage !

Chelsea is an excellent salesperson. Very accommodating and personable. She was extremely helpful and knowledgeable.

Chelsea was extremely helpful and answered all of my questions! She made the transition to Public Storage very easy. Highly recommend!

Chelsea and jerry are super. Very smooth transaction. 5 star service.

Sharon is very friendly and helpful. Nice and clean office. Enjoyed my visit and help

Smooth transaction with Jerry and Sharon. Thanks

Sharon was very helpful with finding my sister and I storage room for a great price!!

The staff is very professional and the manager is always willing to accommodate you. The facility is very clean, secure and well maintained. I love this storage facility.

This property is very clean and well maintained. Taminka and Ariah are very helpful and knowledgeable. Made our move in smooth and easy. Customer service is awesome, property is awesome, AND they got the best deals around!

I was very pleased with the service & assistance! This was one of my first interactions when moving to the area and I was not let down!

Let's face it. There are plenty of other things I would like to do then have to rent a storage unit. But it is a necessity when moving. I called a U-Haul storage unit that was closer and had to leave a message but they didn't bother to call me back. Aliesha at Dominion not only made the process painless, but she actually made it enjoyable as well. She explained everything in great detail, showed us the unit and made our decision to go with Dominion an easy one. If you need a storage unit in the Queen Creek, AZ area head right on over to Dominion and ask for Aliesha!

Aliesha immediately greeted me and with a smile and provided us with a wonderful tour of the facilities she made us feel like we were the most important people to her. Because of her, I will absolutely be coming back here again

Aliesha Willet was so wonderful!! She gave me a tour of the facility and I was so impressed. The facility is clean and she was honest and upfront on the rules and the price. She was so kind and welcoming. She also did her best to help me and make things so easy for me. Thank you Aliesha!! I feel like I have a friend. Thanks Dominion Storage. You have my business and I highly recommend them. Please ask for Aliesha, she’s amazing!!

Does this location have both standard drive-up storage units and inside climate-controlled storage units?

We just signed up to park our toy hauler here. It’s clean, easy to pull in and out of and Alisha is so friendly.

Quick, Easy, and highly professional. Best price in the area on top of that. Aliesha was great to work with!

Aliesha is an outstanding manager! Prompt, courteous, friendly, and professional! She reviewed my current rental lease and helped me lease a new outdoor trailer spot as well and appleid a Military discount to both leases! I love the attention to detail she provided in ensuring I was receiving all the benefits and discounts entitled to me. Thank You, Aliesha!

This is a great storage place! Aliesha really helped us out, gave a lot of information and advice and a great promotion that we didn't know about when we walked in. Very quick and easy. Definitely recommend!!

Aliesha and Taminka were great! Nice facility with easy access. Current promotion was a better then what was offered by other storage companies. Highly recommended.

Aliesha was extremely friendly and welcoming in the front office. Thank you!

Stephanie was wonderful! After having a stressful time moving, she was super helpful, straight forward, professional, and personable. Good, clean storage facility.

I only rented here for one month, but was extremely happy with my experience. Aliesha and the staff were Super Helpful and found me the perfect size storage space for my needs. The Facility is Super Clean with easy access to all areas. I easily rate this property at Five Stars, Highly Recommend for all your storage needs. Will definitely be a repeat customer.

We just recently moved back and are renting a bigger unit. Aliesha was super helpful and very friendly! She gave us a sweet promo and made it easy to move! She’s awesome!!

I had a Unit here for a year and a half and the experience was wonderful! Every contact with employees was very professional and they were always polite and helpful. As I was moving out , Stephanie and Aliesha were very friendly and helpful. I have used numerous storage lockers in my life and this ranks as the best!!!

I've been with Dominion for one and a half years and have had outstanding experience with the managment . The facility is under new management . Aliesha is always a productive friendly & goes above & beyond. I've found her to be honest and straight forward so when she tells you something it is in a professional manner leaving you no question of her message she discussing. She also likes coffee and apple donuts! (:

Extremely happy with our experience here, clean, safe and efficient. The staff is amazing and super helpful. I highly recommend using them for your storage needs.

Nice facilities and very helpful!

The staff was very helpful when we needed to upsize our unit. They made the transition easy. Good, clean place.

Aliesha was awesome! Great price, conveniently located and a super clean facility. Highly reccomend!

Aliesha was SO AWESOME!! She took such great care of me.... gave me a fabulous promotion deal! The price, location and her excellent service are all 200% better than what I got at PS. I’m gonna cancel my original unit at Public Storage down the street on Power Rd ASAP, and get a larger, nicer unit at Dominion! I regret not coming to Dominion first!!

Just went there and had a great experience I would recommend them to anyone!

Aliesha was great! She showed me around and showed me the various units available. She was extremely helpful and informative. It is nice to have options and Aliesha very good at helping us out when we ran out of space. We could have gone other places but glad we found Dominion and Aliesha!

We had a great experience. It was an easy start process with no hidden fees. Office staff was kind every time. Highly recommend

Great deal, Great service. You Rock!

Rick was great. I went in feeling uncomfortable with 2nd floor and he offered me a lowered level with a deal. Accomodating and cs service is great. Cheapest in the area as well !

Dominion Self-Storage in Queen Creek is light years above and beyond the other storage places I visited. Better staff, better pricing, better access, awesome facility! The Property Manager, Andrew Matta, took care of me personally, gave me a tour, wrote up my contract, and I was ready to move in 30 minutes later! These guys are courteous, professional and efficient. I highly recommend them!!

Rich made a boring storage unit shopping into a great experience! The place is clean, secure and the price is better than all the other storage units that are close by. Thanks again!

The staff was great. They answered all my questions and helped me to select the right storage for my situation. I highly recommend them if you are needing storage space.

Personal Storage, and RV storage. However, they do not have a dump site, or electrical for rv

We have had a storage here almost since day one. Andrew has been very helpful. We started with the largest due to a home move and he was very accommedating as we moved into a smaller unit. A wonderful facility.

Andrew made the process of getting a storage unit while my other half is away in active duty military a quick and easy process! He answered all my questions and left me feeling that my stuff is in good hands. The storage unit facility is very clean and spacious.

Andrew saved us! I had a unit reserved elsewhere back in July and when I went to check in I was told I couldn’t move our motorcycles in. The movers were loading our truck and I needed a spot for our stuff pronto. Andrew got us into a unit very quickly, and we were moved in within a few hours. We moved out of the unit after almost eight months and didn’t have a single issue along the way. Billing cycles are prorated only at move in so the month you move out, you will pay for the full month, but the first full month was free so that made up for it. This was made clear upon check in. It appears their pest control is solid and their units are clean. We had an outdoor unit that stayed pretty cool. Our stuff was a bit dusty after eight months as to be expected, but other than that, a stellar experience!

I'm giving Dominion Self-storage a 5 star rating only because there isn't the possibility of giving them 6 Stars! There are several things I look for when renting parking and storage spaces. One is how well the facility is laid out. Dominion is laid out in a square format with parking spaces in the center. Very good Security... Unlike Public Storage, you can see all the vehicles and most of the walk up storage unit from one vantage point. The maintenance is top notch - with clean restrooms (that you can use) without needing to go into the office. The spaces are kept clean and when things need to be serviced... that is accomplished quickly. Personnel Department here is top shelf... Andrew and Richard are always professional and address your needs in a very professional way. They are accommodating and friendly without getting into your business. I've had storage units from a variety of companies... both personal and business over the last 30 years... Without a doubt... renting from Dominion Self-Storage is my best experience ever! You want an exceptional rental experience... This is the place to go! Stewart, The CanDoGuy

Called ahead and talked with Rich. He was super helpful very informative. Went in to take a look at there units and after checking them out, I was thoroughly impressed. The whole site down to the very unit was impressively clean. Great rate, clean facility, awesome customer service. I couldn’t ask for more. Glad I found them!

Richard was considerate and very informative. The process was very easy and the facilities were very clean.

A really well run, super clean and secure buiss. Just right.

Dominion is the Straw ownership that gets the place built and running on a solid path...Then Cube Smart takes over Ownership..and puts their name on the sign...SAME ATTENTION TO CLeanlINESS.. ALOHA

Terrible experience. Got a middle indoor unit, everything was filthy and wood got warped. The billing is awful, we got our first bill emailed and then had to chase them for the next 5 months of bills. We told them every bill we didn’t receive. They never called us, never responded with more then “they were emailed” yet we didn’t get them. We searched showed them the bill we did get and asked for a bill and yet still never got one. My wife specifically asked if we moved out early and cancelled the unit if we would be refunded the remainder of the month and we’re told yes. Yet when we told them to prorate us to the 12th they charged us the entire month and pretended like we were informed.

Karen one of the managers was a great help in saving me.money by finding me the best storage unit that fit my needs. She was very helpful and even helped me move my belongings into the unit. I would definitely recommend Dominion Self Storage