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Address

19215 N Cave Creek Rd
Phoenix, AZ 85024

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

602-842-6139

602-842-6139

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

602-842-6139

602-842-6139

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 31/mo $42
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 33/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 33/mo $44
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x5'
    Online only price
    $ 38/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38/mo $50
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 59/mo $79
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 64/mo $85
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 73/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 73/mo $97
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 97/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 97/mo $130
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 102/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 102/mo $135
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 141/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 141/mo $188
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 149/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Downstairs/elevator
    $ 149/mo $198
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x19'
    Online only price
    $ 178/mo
    Online only price
    50% off first month rent
    Large 10'x19'
    • Climate Controlled
    • Downstairs/elevator
    $ 178/mo $237
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 178/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Downstairs/elevator
    $ 178/mo $237
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 199/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 199/mo $265
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 245/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 245/mo $327
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Phoenix Storage Units Near Cave Creek and The 101 Freeway

This North Phoenix Public Storage, located on Cave Creek Road just south of Loop 101 between Beardsley Road and Union Hills Drive offers both indoor hallway accessible units, as well as outdoor drive-up units. Most offer climate controlled storage.
Did a recent trip to the nearby world-renowned Musical Instrument Museum ignite a passion to pick up a new instrument, but space to keep it at home is a little tight? A 5x5 storage unit at this facility is one solution.
Tired of hauling gear back and forth to the Cave Buttes Recreation Area for a day filled with hiking, desert photography and checking out the amazing radio controlled aircrafts? A 10x10 storage unit can help lighten the load.
Maybe a local family or business near Desert Ridge is ready for a remodel and needs a large storage unit to hold everything? Public Storage's 10x30 units have ample space.
The property features keypad code accessto enter the facility. This is also a great location for residents in Cave Creek or Carefree, who are making regular trips back and forth from Phoenix, and need a convenient location on the edge of town.
Public Storage is proud to serve the self storage needs of the North Phoenix community and its surrounding areas.
Amenities:
  • Climate controlled storage options
  • Moving supplies, including boxes and tape, sold in office
  • Friendly, professional staff on-site 7 days a week

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 455)

September 3, 2023
Google Public Storage Rony Handyman
The stuff are very professional kind and very helpful along with the environment secure clean and pleasant Thank you! A+Team 👍
September 1, 2023
Google Public Storage Cheryl Ohlin
Great customer service. Very clean business and facility.
August 31, 2023
Google Public Storage james steele
August 23, 2023
Google Public Storage Rosanne Hennessy
The manager Stella was professional and very helpful. Really nice and went out of her way to explain everything.
August 4, 2023
Google Public Storage Monica Jacobsen
Rented here for a few months. Front desk always friendly, storage clean, and easy to get in and out.
August 1, 2023
Google Public Storage D McLemore
Awesome friendly service. Stella rocks, she answered all my questions, took me on a tour and patiently walked me through the paperwork and signing up on the app. Fast and friendly service.
July 22, 2023
Google Public Storage Mary Fabroa
July 21, 2023
Google Public Storage Jason Hendricks
Great facility
July 21, 2023
Google Public Storage Clark Woodward
July 21, 2023
Google Public Storage Shannon Duffy
Clean, air conditioned, great customer service, easy access
July 20, 2023
Google Public Storage Sarina Latt
Stella was great and very helpful!
May 25, 2023
Google Public Storage John Vega
Very liable
May 24, 2023
Google Public Storage Jan Molina
Kelly was incredibly helpful. She made me comfortable renting a space for my belongings.
May 5, 2023
Google Public Storage Teddy Hotchkiss
I made arrangements to finalize a rental online and received great customer service. When completing my rental agreement there was an issue and the person who was working with me, Kelly was really helpful and made sure to figure out the issues in a timely manner. The prices for a climate controlled unit are also exceptional with a good level of security. I would highly recommend using this facility in the North Phoenix area.
April 21, 2023
Google Public Storage Krista Hackley
On a Friday 850am, No dolly carts anywhere to be found on 3 floors. No employees here to help. How do I unload a truck full. We pay $300/mth for what? I've knocked on business door, called business, used the call box.. and just crickets.
April 14, 2023
Google Public Storage dj dj jay
The lady was vary nice and let me use the clean bathroom
March 11, 2023
Google Public Storage Pat Kucera
I was given one price by customer service but when I got to the facility it was SO much higher. I met Kelly and believe me she jumped thru several hoops to help me out & get what I was told by customer service. She is still pretty new, but has a definite grasp on who to contact & how to deal with customers. Very nice person!! Definitely recommend!!!
March 4, 2023
Google Public Storage Rico Henchmen
Rosie took great care to all my questions and needs. The customer service was exceptional!
March 4, 2023
Google Public Storage Chelsi “Fireball” Morgan
Rosie was incredibly friendly and helpful. Love her!
March 1, 2023
Google Public Storage Sandra Meyer
Melissa and Kelly went the “extra mile” to be very, very helpful. They were friendly, efficient and made helpful suggestions. We value being treated well at this Public Storage location! We have been using this location for the past 5 years.
February 13, 2023
Google Public Storage Lauren Perry
January 23, 2023
Google Public Storage John Choat
Debbie did a great job with getting my old lock removed and a better rate. She was very thorough with her callbacks and just a very polite person
January 4, 2023
Google Public Storage Sarah Shapiro
Debbie at Public Storage is an incredible Property Manager. She is a true professional, always helpful and attentive, and a great human being. This is also a company that cares. We have had our business equipment stored with Public Storage at this location for more than 10 years and highly recommend it! Barb Shapiro GreenScreen Entertainment
January 1, 2023
Google Public Storage Jae Ha
Loved the space and offer from this location. Staff was very friendly, nice, easy to communicate, very accommodating. Kudos to Debbie 🙂
December 5, 2022
Google Public Storage Elizabeth Bullard
Val (Valerie) was extremely helpful to me and my husband. We had to downgrade unit size and she helped us find an open and affordable unit near where our current one was. She was very friendly, positive, and displayed amazing customer service! 12/5/22 Update: I noticed we had a charge on our account that was past due for when we transferred units. We walked into the office and talked to Debbie who was super sweet and helpful. She helped us figure out it wad a system glitch and they we didn't need to worry about it. Seriously the staff here are always amazing and super helpful.
October 12, 2022
Google Public Storage John Joseph
Samantha was awesome.
September 29, 2022
Google Public Storage Carmen Moretti
I’ve rented a space here for the last 5 years. The new manager, Valerie was amazing! She not only answered the phone, (when recent past managers didn’t) she also did what she said she would and returned my calls. She’s friendly, helpful and reliable. I hope she stays at this location.
September 28, 2022
Google Public Storage Bruce Lee
Valerie was very helpful
July 31, 2022
Google Public Storage Clevette Billy
Valerie @ this location was very helpful her customer service was wonderful, she was very understanding her personality is amazing ,thanks so much it's geat doing business where costumes feels appreciated.
July 29, 2022
Google Public Storage Gloria D Williams
Debbie, PS Property Manager, was very kind in helping me with an upcoming billing issue. Thank you and you are the best especially during these uncertain and economic times.
July 28, 2022
Google Public Storage Candy Hower
THE BEST experience ever with Valerie!!! She is very competent, engaging and an amazing person to handle my needs. Thank you Valarie the awesome, wonderful person you are!!
June 22, 2022
Google Public Storage James Ren
Lindsay and Melissa above and beyond service and care!
June 3, 2022
Google Public Storage james trollinger
Ashley was very nice and helpful. Loved the experience.
May 30, 2022
Google Public Storage Taylor Franklin
May 15, 2022
Google Public Storage barbara baker
Thank you to Rosie for her knowledge and kindness!
May 13, 2022
Google Public Storage Jimmy Villagomez
I was not satisfied at all the lock they gave me was broken the employees didn’t even bother to assist me the doors were locked when I try to speak with an employee I couldn’t due to the fact that the doors were locked I was personally unsatisfied nice spot but poor service
April 13, 2022
Google Public Storage William Root
Jeremy did great
April 10, 2022
Google Public Storage Kamala MS
Rosie was so helpful. She answered all my questions. Clear pricing. Highly recommend.
April 2, 2022
Google Public Storage Francis Washington
Simply Movers strongly supports Public Storage Check out CrystalRenee420 on YouTube please,subscribe, share, binge watch, and comment.
March 27, 2022
Google Public Storage Al Hoppy
Your employee kody, I believe for my understanding he floats as well, well he covered the Cave Creek and Union Hills store the day that I got my storage space and he was really helpful because I had a family member that was in Laughlin Nevada that was trying to setup for payments so she was having trouble getting online and getting dad filled out so we could rent a space, and kody walk my mother through the process to get the app filled out so she can rent a space. Kody is professional, very polite, very informative, and he may feel very comfortable it was easy to go ahead and feel that my stuff was safe at that facility it feel comfortable renting a space. Think very much public Storage and thank you very much kody
March 25, 2022
Google Public Storage Yessy EF
Kody was super great with assisting me today
March 22, 2022
Google Public Storage Ashley Madison
I’ve been using storage for over 6 months now and Rosie has been pleasant, helpful, and knowledgeable and has made my experience here great. I couldn’t be happier with my service here.
February 21, 2022
Google Public Storage Laura Piurek
Rosie was so much help today. I couldn't have asked for anything better. She worked with me and made things smooth and easy. I will highly recommend this public storage to my friends and anyone that I see fit. Thank you, Rosie! You
February 18, 2022
Google Public Storage Christopher Wardlaw
February 18, 2022
Google Public Storage Eric Belt
February 18, 2022
Google Public Storage Kevin Rice
February 18, 2022
Google Public Storage Lee ward
February 13, 2022
Google Public Storage Ennovy Sibal
Paisley was the best she was super nice and very knowledgeable.
February 1, 2022
Google Public Storage Mark Combes
Very helpful staff, clean facilities, could use some flat carts for hauling stuff up the elevator
January 29, 2022
Google Public Storage Elizabeth Bullard
Paisley was a wonderful employee and gave my Husband and I amazing customer service. She was extremely helpful as we had a time crunch to get a unit transferred. I am very impressed with the property as it's well lit, climate controlled, and very clean. Overall 5/5 stars!
January 26, 2022
Google Public Storage diane wiedemer
U haul, they were great and very helpful, and they carried my boxes out to my car also.
November 28, 2021
Google Public Storage Lucas Kuhn
Fast and hassle free to rent. Dropped in with no notice late Sunday afternoon and had a unit in minutes. Paisley was great to deal with.
November 5, 2021
Google Public Storage Joycelyn kelley
November 1, 2021
Google Public Storage Lauren Sainz
I was disappointed to find that even though there is a giant vinyl poster on the window AT THIS LOCATION that says 1st month $1... when you ask to rent a unit, they say they haven't had that promo available in months and cannot offer any $1 first month deals. False advertising at its finest, a total sham. Take down the poster, thank you.
October 28, 2021
Google Public Storage Kiley Lara
I called and spoke with Debi about renting a storage unit, we set up a time for me to go and tour the units. Debi gave me a lovely tour, and helped me find a storage unit that would fit my budget as well as the space I needed for my recent move. I’ll be moving all my stuff in here in the next month. Debi is a true angel!
October 16, 2021
Google Public Storage crystal sculley
October 10, 2021
Google Public Storage Marlene Jennings
Rosie is great!! Thank you so much for great customer service and a friendly attitude 🥰
October 1, 2021
Google Public Storage Don Bargeron
September 14, 2021
Google Public Storage DawnAngela White
Erika, went above & beyond to assist me. She was very patient and understanding. She stayed late, just to make sure I was satisfied with my units. Excellent customer service.
September 13, 2021
Google Public Storage tom freeman
I had the most wonderful experience during my latest move at the cave creek and beardsley location. ROSIE is the reason I will use PUBLIC STORAGE agian.
August 25, 2021
Google Public Storage Donald Jacobson
August 12, 2021
Google Public Storage George Glass
I’ve never had a better experience with customer service than with Debbie! She was friendly, knowledgeable and made sure we had and knew everything we needed before we left. She was training someone (I forgot her name, I apologize!) but she was equally as kind and helpful and you could tell she had the same enthusiasm and work ethic as Debbie. It was a fast and easy transaction, I wish more businesses had managers with Debbie’s attitude!
July 24, 2021
Google Public Storage E L
Not sure they actually keep the storage at the 80.5°F like we were initially were told it's kept at all the time. But other than vandalizing our lock with their sticker. Which was bought from them so it would have a sticker otherwise. Well thinking about it now I'm dropping it to 2 stars. Also rarely are the karts where they should be. They lock them up in the office for what reason IDK besides not to let anyone use them.
July 12, 2021
Google Public Storage J
Debi was very pleasant and helpful!!
July 10, 2021
Google Public Storage Mya Ramirez
June 12, 2021
Google Public Storage Amanda Hall Fenton
April 13, 2021
Google Public Storage Tara Brown
I would of given it a better rating but moved out on the 12 and still had to pay for the whole month. They do not pro rate your unit. Which is lousy.
March 5, 2021
Google Public Storage Kathy BOYER
Fantastic service...Debbie was quick and very detailed. Robert helped me with protecting my contents with damp check.
March 1, 2021
Google Public Storage Tracy Grubb
Ronald was over the top in customer service! He went out of his way to accommodate us and make sure we were satisfied. His kindness and professionalism are very much appreciated.
February 28, 2021
Google Public Storage Pj Walker
Ron called me back & was very helpful with my questions! Thank you Ron!
February 21, 2021
Google Public Storage Michelle
Not a safe place to store your stuff!! Other than owning the building this company does absolutely nothing to keep your stored stuff safe. My unit was broken into and the lock mysteriously vanished and they were not able to tell me what day or even what week the lock was last accounted for, they made no mention of video to look over to find who might've entered my unit or tampered with my lock. I could've kept my stuff in a friend's backyard and still have all my stuff.
February 20, 2021
Google Public Storage karimullah qayemi
Rosie was very helpful and awesome with her awesome customer service, you shine Rosie
February 19, 2021
Google Public Storage Talia Petrosino
Great storage facility! Rosie is super helpful.
February 14, 2021
Google Public Storage Tony Vassar
Stephanie gave me amazing service!!!
February 12, 2021
Google Public Storage Ignacio del Valle
Last week I was going through my unit. It took a few hours. I noticed a difference. It was Stephanie, who was walking around cleaning twice while I was there. Keeping the Public Storage clean makes a difference, that's how I got her name and thanked her caring.
February 10, 2021
Google Public Storage Steven Edgley
Stephanie was very helpful in finding a storage unit , that works for me and a price range that is much better than the units I've had for 15 years at storage west Stephanie was very professional and has a beautiful smile Thank you , public storage will be my next rental
February 5, 2021
Google Public Storage Ken Gentert
Very clean facility - staff always very helpful - especially Rosie! She made life very easy - would definitely come back here for next storage need thanks to her.
February 4, 2021
Google Public Storage Lisa Rzucidlo
Steven was Amazing! Grateful for him!! ❤️
February 4, 2021
Google Public Storage Laura Shumaker
Steven was awesome and patient love this place.
February 3, 2021
Google Public Storage Elvia J Leyva
Steven was great!! Really helpful !! Storage units really clean!!!
February 3, 2021
Google Public Storage Vnyder
Met with Steven and he is great. Extremely helpful and friendly. Highly recommend this location.
February 1, 2021
Google Public Storage James Aman
Without the details, I had a situation with my unit that was "on me" but none-the-less created some difficult issues for Public Storage. I found myself needing an advocate to help me sort things out, in comes Rosie. She listened kindly and worked with me and her district manager David to get everything resolved. This took multiple phone calls and emails. I'm very grateful that they understood and did every thing they could - which was a lot. You can rent storage from many companies, but you can't be sure to find people working there who care and will go the extra mile. Thanks so much Rosie and David! James
January 31, 2021
Google Public Storage Kathleen O'BRIEN
Nice peeps
January 5, 2021
Google Public Storage Paige Pierson
Jennifer was very helpful answered all my questions and was very kind I would recommend if your looking for storage great place and friendly
December 29, 2020
Google Public Storage Boi Hi
December 22, 2020
Google Public Storage Mary flores
December 14, 2020
Google Public Storage Sandra Holley
December 12, 2020
Google Public Storage James Lanier Jr
Lori spent quit a while helping me with dealing a minor website software problem, logging on, resetting my password, verifying account details and autopayments. The problem was about showing upper/lower case on the password.. Email notice of it was correct. FIVE STARS for LORI.
December 10, 2020
Google Public Storage Kathy Schultz
Giving this place 5 stars for customer service. Jeremy was great to talk with and helping to resolve my issue!
December 9, 2020
Google Public Storage stephanie s
December 9, 2020
Google Public Storage Sean Farida
My wife and I visited this location on December 8 to inquire about a storage unit. We came in just asked a few questions and the sales associate name was Jeremy. He was very knowledgeable and very patient and answered all of our questions and even showed us the units. His knowledge and expertise guided us in the correct direction and we ended up leaving with two units at this location. I would highly recommend bringing your business to public storage and Cave Creek Road it is clean well lit and protected. They will have my business for now on.
November 27, 2020
Google Public Storage TomDenney Art
November 22, 2020
Google Public Storage R J
Easy to rent, had the space I needed....security and close to home 👍🏼👍🏼
November 13, 2020
Google Public Storage Alfredo Medina
Very helpful and quickly got me into a unit.
October 29, 2020
Google Public Storage Amanda Curry
This is the second storage facility we’ve used in Phoenix and did not have a good experience. I could not wait to stop doing business with them. Our move in was uncoordinated even though we had called and let them know we were on our way. We arrived and waited for 30 minutes for them to get the key for their lock on our empty unit. There is an intercom system to call to the front office but it didn’t work well so it was a lot of walking back and forth. Once we finally got going with our movers, several people showed up to move things in and out and tied up the elevator. So while they’re moving play sets out on their own with their kids in tow, our paid movers had to sit around and wait. We signed up for autopay but it didn’t go into effect and they charged me a late fee. When I called the office (which you have to call several times because they never pick up) they couldn’t do anything. I had to call corporate and leave at least two messages for the late fees. They didn’t even call back, the refund just showed up. Six months in, they upped our rent by 30%. We were paying $109 for our 10x10 and then it went up to $139. Called to discuss and she told me that after 6 months they check rates and adjusts and for some people it’s only 10-20% but she’s seen it as high as 65%!?! And the last fun part is when you move out, there is no proration. The absolute soonest we could move out was the 2nd of the month so we had to pay $139 for those two days. I will NEVER rent from Public Storage again.
October 25, 2020
Google Public Storage Mary Ferguson
The person behind the desk was very helpful.
October 18, 2020
Google Public Storage Ashley Vanicek
I rented 2 storage units when I moved from out of state. I was there 2 months and I brought movers to move me out and realized my keys didn’t work on one of the units (public storage lock). When I asked the office they said I could wait for the regional manager, maybe that afternoon to help open it or call a locksmith. I was paying the movers by the hour so I had to pay for a locksmith to come out as an emergency. Once my unit was opened, I determined it had been vandalized and it had not been my lock on my unit. When I reported it at the front office they said I can file a police report and file a claim with my insurance and that was it. They would supply any video or information only to the police. Very disappointed that their business had a robbery and they didn’t even care to note it. Either robberies happen very frequently there or they are a business that only wants your money and could care less about you as a customer. All around- I would not recommend this place to anyone.
October 15, 2020
Google Public Storage David Smoody
October 12, 2020
Google Public Storage L B
Highly recommend them for your storage needs. Jeremy was a huge help. Had great advice on things about moving and storage I hadn't even thought of. He was very courteous and answered all my questions. Place is also very clean and has lots of security cameras.
October 6, 2020
Google Public Storage balbir grewal
September 24, 2020
Google Public Storage James Sullivan
September 13, 2020
Google Public Storage dan tarin
Excellent customer service and prices. Would recommend.
September 12, 2020
Google Public Storage merlyn612
September 11, 2020
Google Public Storage Joey Iles
August 27, 2020
Google Public Storage Lisa Collay
Very professional! Responded to my voicemail within 1 hour! Very satisfied
August 22, 2020
Google Public Storage Jordan
Jeremy Manery is the best employee I’ve encountered here, extremely helpful and present. Will use and recommend this location no matter where I’m at in the valley.
August 17, 2020
Google Public Storage Aaron ColdBlood
Great price. Great service!!!
August 15, 2020
Google Public Storage jayson villanueva
August 12, 2020
Google Public Storage Jasmin Curry
August 7, 2020
Google Public Storage Danielle Woodring
July 24, 2020
Google Public Storage Dennis van de pol
July 9, 2020
Google Public Storage Jesus Garcia
June 30, 2020
Google Public Storage Eddie Rivera
June 18, 2020
Google Public Storage Emily Sitton
Nikki was Very informative and helpful with setting up our unit!
June 12, 2020
Google Public Storage Jorge Rodriguez
A great place to store your property, wonderful staff that assist you. I recommend to anyone that needs a storage!
June 11, 2020
Google Public Storage peter hoang
Just rented a 5x10 ft unit online. When I got to the unit it was 3.5 x 10 ft. When I brought attention regarding this to the workers there, I was told the sizes are “approximate”. Right just like how I’m approximately 7 ft tall (hint: I’m not). When asked for a different unit that would be more reflective of the size advertised I was told there’s a unit upstairs for $20 more a month, a whopping 50% more per month than what I had agreed to rent the other unit for. Classic bait and switch. Bring a tape measure if you plan to rent from here. Edit: just tried to ask for a full refund and they wouldn’t give me the full refund. This is a complete scam...
May 13, 2020
Google Public Storage Edward Cameron
Don't
March 19, 2020
Google Public Storage Etta Sellers - Cooley
Awesome and fast service. Was easy and quick...Thank You Jeff
March 15, 2020
Google Public Storage Donald Kirincic
This location is soo helpful I'm very displeased with the location on 70th and Thomas, so I come to this location to make my payments. They are always willing to help and answer any of my questions
March 14, 2020
Google Public Storage Amanda Mcmillan
March 9, 2020
Google Public Storage Jesus Is Lord Now and evermore
When I first moved into this storage unit everything was fine, the location is nice and the space was very clean. I had my stuff there for a little over 1 month and when I brought it home there was evidence that rodents had been in the boxes. I had small teeth prints in my belongings with fur everywhere and my bags were ripped open. I filed a claim with the insurance company and they told me to notify the worker at the location. I notified the worker and she absolutely did not care and it was as if it was nothing new. I am writing this review so people can be aware and be carful because when you bring your belongings home you never know what rodents you can be bringing home with you.
March 6, 2020
Google Public Storage Tanner Wagner
I broke my key off of my lock and storage unit and didn’t know how to replace it and Nikki immediately helped me and got me a new lock. Some of the best customer service I have ever had
February 20, 2020
Google Public Storage Aly Jorg
Nikki was great and the price is amazing. Happy with service
February 19, 2020
Google Public Storage Isaac M
Store that stuff you should have thrown away years ago... Pay more money than it's worth and then forget what is in here. Then when you kick the bucket your kids can throw it all in the dumpster. Happy storage wars.
February 17, 2020
Google Public Storage Diane Cotton
Laurie Very nice lady
February 14, 2020
Google Public Storage Roxy Wright
Very professional and clean and friendly! Definitely a great place to store your stuff.
February 9, 2020
Google Public Storage Amy Goodrich
Friendly and helpful. Clean storage unit.
February 6, 2020
Google Public Storage Anthony Curci
Nikki, Thank you. It for all your help and courtesy answering all my questions and concerns over the last six years renting here. She is an outstanding employee, In the main reason why I stay here at Public Storage, Cave Creek. Thank you, Anthony
February 3, 2020
Google Public Storage Brent Smith
Very professional and accommodating, the entire process was quick and painless. This was all thanks to Laurie, who made sure I had everything I needed by the time I left.
February 2, 2020
Google Public Storage WILLIE MCMILLIAN (REV MAC)
Excellent service + very professional.
January 31, 2020
Google Public Storage Morgan
Thank you to Nikki! I’ll always use PublicStorage for my in-town needs. Great experience! I got my first month of storage rent for $1!
January 27, 2020
Google Public Storage Bethany Ward
Laurie was so friendly and helpful!
January 21, 2020
Google Public Storage Kenneth Partlow
January 14, 2020
Google Public Storage Scott Barnes
Great customer service
January 8, 2020
Google Public Storage Bobby Lee Lambertus
January 8, 2020
Google Public Storage Brianna Tsatskin
Couldn't have been happier with my experience. Exactly what I needed, very clean and the staff were very friendly. Would use again!
January 8, 2020
Google Public Storage James Salmon
Great service, easy access and supportive staff. Thanks!
January 8, 2020
Google Public Storage Mary V
December 22, 2019
Google Public Storage Titan Apparel
Laurie was very professional and very helpful. The facilities was very clean and well kept glad I choose this location over others.
December 16, 2019
Google Public Storage Joe Marquis
Laurie was fantastic!
December 15, 2019
Google Public Storage Natalie Reyes
I just finished leasing my unit for the last 3 months and from start to finish, excellent service all the way through! Nikki was beyond helpful and explained the whole process to me and went above and beyond for me. The location is clean and well lit at night and they lend you flatbeds during office hours. I highly recommend this storage unit and great customer service!
December 12, 2019
Google Public Storage Eric Gruneisen
Great location, safe and clean.
December 9, 2019
Google Public Storage Steven Jour'don
Ms. Laurie was extremely helpful and so kind.. I would recommend a awesome storage like this to the best of people. There was a storage that online it said it was available, it wasnt but she provided an even better storage and truly helped me out! 10 stars out of 5!
December 2, 2019
Google Public Storage Will S
Derrek and Laurie were extremely helpful! Both were extremely friendly and courteous. The facility was clean, so clean I had to ask if it was a new building! Thanks again! I highly recommend this location.
December 2, 2019
Google Public Storage Dan Jones
Laurie was very helpful
November 24, 2019
Google Public Storage Jan O
Laurie is great! I learned a lot! Thank you Laurie!
November 20, 2019
Google Public Storage Tanner Yeager
Derrick was great and very helpful! In an out when signing up. Very clean and secure spot
November 19, 2019
Google Public Storage Ashley Bowen
Our unit and 5 others were broken into. Staff didn't seem to care. Police said they are there weekly for theft.
November 17, 2019
Google Public Storage Wanda Bradshaw
Excellent customer service. Good rates. Friendly service and well informed about insurance and everything. Nikki was who helped us and she was awesome! We also came in again today 11-17-19. And up graded our storage unit to a bigger one. Laurie gave us excellent customer service today as well.
November 10, 2019
Google Public Storage Greggory Taylor
November 10, 2019
Google Public Storage Matthew Ratliff
Great Service
November 9, 2019
Google Public Storage Joel Wichtendahl
November 9, 2019
Google Public Storage David Culiver
November 9, 2019
Google Public Storage Adrienne Scheck
Niki gave me EXCELLENT service, even saved me money over the web site when I needed to move to a larger unit! Very highly recommend this location for EXCELLENT, efficient service!
November 7, 2019
Google Public Storage Gisela Veloz
Public Storage people are very gentle and the facility absolutely clean, and nice. I have been with them for 5 years, having great service in every ways. I highly recommend this facility!
November 2, 2019
Google Public Storage David T
They bait and switch you with the $1 sign up but will try to sign you up for their insurance without disclosing it. Well done, I would give 0 if I could
October 29, 2019
Google Public Storage Garrett
October 20, 2019
Google Public Storage chris emeterio
Lynn gave me great customer service
October 19, 2019
Google Public Storage Rodger Jolly
Nikki was very informative and taught me so much about the storage industry thanks nikki
October 15, 2019
Google Public Storage Parrotfish Pools
Nicky and Lynn helped me out quickly! I had lots of questions and they patiently answered them. No complaints so far!
October 10, 2019
Google Public Storage Janice Moore
October 8, 2019
Google Public Storage Gth6900
October 7, 2019
Google Public Storage Joseph Trujillo
Lynn she is the greatest help we have ever had ! U should give her a raise thx!!
September 23, 2019
Google Public Storage Dillon Hunt
Great experiencr
September 21, 2019
Google Public Storage John Vega
September 18, 2019
Google Public Storage cocobelly410
Great service.
September 17, 2019
Google Public Storage lonnie z
Amazing customer service! Very clean facility!
September 3, 2019
Google Public Storage stefanie powers
Very precise when explaining everything. Friendly and helpful. Maintained cheerful positive attitude from start to end.
September 1, 2019
Google Public Storage samantha ballejos
August 28, 2019
Google Public Storage Joseph Booth
August 28, 2019
Google Public Storage Michelle Castro
The staff and facility are awesome. One particular lady always helped us and she got so used to us coming she had a cart ready for us. No matter what questions I had she always able to answer.She even made it convienant for me when I had to move from a 10 x 10 to a 5 x 5. Made everything so easy to transfer. She even took the time to conversate with my 3 year old. In the future if we ever need storage again. This is where we will be going. Thanks again for the awesome service and friendly employees. Much appreciated!!
August 26, 2019
Google Public Storage Susan Sabin
August 21, 2019
Google Public Storage Anisha Young
Nikki is the best ever!!!
August 21, 2019
Google Public Storage Marys tucker
August 21, 2019
Google Public Storage Andrew Rulnick
Rented a space here for almost a year and found out a giant leaking pipe damaged property. Was told on signing that the pipe was a non-issue, employee skipped past lease agreement contract to signature box citing it as standard stuff when it provides a lot of protections to Public Storage and very little recourse to a unknowing storage renter. Prepared for legal action against the company for this, falsely advertising and intentional reckless neglect that could have been easily avoided. Renter beware, "climate controlled" but your belongings may end up drenched in water... Hmm.
August 18, 2019
Google Public Storage bleddyn merzanis
The lady at the front office was very nice and funny. She should get a raise.
August 16, 2019
Google Public Storage Todd Rhoades
August 16, 2019
Google Public Storage Gwen Rhoades
Their service is amazing, definitely helpful
August 12, 2019
Google Public Storage thewhitbill
JennR gave us great Customer service. The process was simple and easy.
July 25, 2019
Google Public Storage Joey Christina Longo
The staff person who assisted us was awesome. She found us a unit on the ground floor that was close to the elevator and automatic doors. Amazing!
July 22, 2019
Google Public Storage Josephine Gilmore
July 14, 2019
Google Public Storage Lisa Heimburg
Would like to say that the three different locations my friend and I went to all had employees that were were very nice and helpful. The first was Desert Cove and Brian was helpful and very talkative. Then we went to Paradise lane and met Vida who called around for us because she did not have roll up doors which we needed. She sent us to Cave Creak where we met Lynn who was also super nice and helpful. Each were trying to get us the best rate and accommodate our needs even if we didn't rent at their facility, thank you for your exceptional customer service!
July 10, 2019
Google Public Storage Kat “K” Mae
Buyer BEWARE… Although Public Storage is well known, they LACK Customer service on every level. From the manager at 19215 N Cave Creek Rd 85024 location, to the District Manager Robert Mayer, to the Supervisor for Customer Support in the Corporate Offices. When I was moving my things into the storage the manager kept closing and locking the office doors and leaving the site during business hours - for hours at a time. This made it very inconvenient for me to get my things up the elevator without a trolley, also when they left the office when I was able to get a trolley I would have to wait 30 to 60 minutes, for both of the office staff to come back and open the office, so that I could return the trolley and go get another load. My first 2 months I paid in advance and the 3rd month I changed banks and had the Bill Pay set up, by the credit union, to pay BEFORE the due date on the first of the month. The first Bill Pay when through fine, but the second one was not set up correctly for the reoccurring payment. I received an email from Public Storage after the 6-day GRACE Period was over letting me know that they charged me a late fee of over $25 and my bill needed to be paid. I paid the normal amount due as soon as I received the notice and I called the manager of the Cave Creek location and explained what had happened and asked for the courtesy of her waiving the late fee and she let me know that they probably wouldn’t do that, but that she would put in an “issue ticket” that would go up the ladder to the District Manager Robert Mayer. I called and left a message for Robert Mayer explaining the situation and then another message the following day with no response. The site manager said that he denied my request and when I explained that I have had a bad experience with their company and this was like another nail in the coffin so to speak she just made more excuses. I brought up the fact that they could sent out a courtesy email prior to the end of the grace period just as easily as they sent out the late fee email and all three of the managers (site, district and corporate) seemed to be trained to say the same script, “we have way too many customers to be able to have the time to do send out all those emails.” I refuted their scripted rebuttal saying, “with technology being as advanced as it is, you don’t have to do anything but set up an algorithm once and the computer system does the work without you.” Days later I finally get a call from the district manager with the same excuses as the others I had spoken to only he added that they wouldn’t waive the late fee because I didn’t have enough payment history. I explained that he could see that I had paid in advance of the due date prior to this and that 4 months is enough to make a one-time exception. I explained that I have had a bad experience with this company and the lack of customer care and I would be giving them a bad review and thanked him for finally at least calling me back and said goodbye.
July 9, 2019
Google Public Storage Helen Simmons
Horrible customer service! Luckily im evicting myself.
July 7, 2019
Google Public Storage Audrey Fish
This review is based off our stellar experience at public storage number 25785. Laurie was welcoming and helpful as soon as we came in the front door! She helped us get set up with our second unit at this location and worked with our needs for size of unit. She exceeded our expectations and was abundantly helpful! We will definitely use/recommend this public storage location in the future thanks to our assistance today. The building is also clean and well kept. The employees are friendly and helpful and there are promotions to be had at different times of the year.
June 25, 2019
Google Public Storage Jake Glatting
After a long day of moving and hauling, we got to Public Storage and were greeted by Jessica. She was awesome. She explained everything very well, answered all of my questions perfectly and with great detail, and offered us all of the services to help us with moving all of our stuff into the storage unit. I would recommend this particular Public Storage just so that people would have the chance to be able to meet her and allow her to help them understand the facility properly. The facility itself seems very safe and secure and we were greeted by many friendly movers. We even had some other people offer to help finish our move after they could tell that we were very exhausted from the move. Great experience all around.
June 23, 2019
Google Public Storage Jennipher DeLong
Very friendly staff, good prices
June 9, 2019
Google Public Storage Russ Himley
helped a very good friend move her things out of storage. apparently there was a flood a few years back while my friend was out of state, public storage had moved her things to a different unit after the flood. a little later after the flood she got a call from public storage saying that her unit had been broken into and some of her contents had been stolen. again not long after public storage had moved her contents to a different unit.... she did fill out a police report but for some reason the only cameras (outside only) were somehow not working at the time. most likely an inside job from your friendly public storage people. I would stay away from this place.
June 8, 2019
Google Public Storage Michael Bennett
Fast and efficient
June 5, 2019
Google Public Storage Steve Skigin
Great service.
June 3, 2019
Google Public Storage Juniata Delphi Bey
Jennifer gave me very good customer service today. I was impressed and very excited about the unit and the today's special. Thank you, Margaret Hudson
June 2, 2019
Google Public Storage Ash Reilly
Jennifer is amazing! Go see her for your storage needs!
May 29, 2019
Google Public Storage Paula “Puks” Goodrich-Ashurst
Kool place.
May 25, 2019
Google Public Storage Bryan&Kendra Matthews
Nice clean and secure
May 24, 2019
Google Public Storage Ken Moon
May 8, 2019
Google Public Storage Zita Mitzeth
Great personal attention and information Fast process and recommendable place.
May 3, 2019
Google Public Storage Brian Lasher
This is the best storage facility around. The staff is super nice, units a very clean. If you need a storage unit you have to check these guys out.
April 28, 2019
Google Public Storage Sharon Nickel
Rented a storage place today at 19215 N Cave Creek Rd had the pleasure of dealing with Sterling!!! We were very impressed with his accomadating disposition. He is very helpful, knowledgable and professional! So Happy with service we received....feel we are in good hands and well taken care of... Big Thanks and SHOUT OUT to Sterling!!!
April 28, 2019
Google Public Storage Dominique
Great place! Would recommend it!
April 12, 2019
Google Public Storage Matthew haught
April 12, 2019
Google Public Storage Ramon “Raymond” Chavez Jr.
March 22, 2019
Google Public Storage Christian Reed
Have had a storage unit here before and they had wonderful service and had no issues ever. Great storage center! 4 STARS!!!
March 19, 2019
Google Public Storage DaniB KBZ
Staff here is friendly, location is always clean and well maintained. Sterling the manager was very friendly and answered all of the questions I had
March 17, 2019
Google Public Storage Debbie Keehn
Nice and clean.
March 17, 2019
Google Public Storage Andrew Flores
DO NOT RENT HERE!! My storage unit got broken into. See the last picture posted on their photos. The pedestrian gate is constantly open, the vehicle gates are constantly being rammed (starting to think it's not by accident). Management had no care about the break-in, then lied and said they fixed my lock when I did. Again, rent at your own risk, your stuff will most likely go missing!!!
March 12, 2019
Google Public Storage Roseskyrain T
Awesome teamwork ..great staff and great smiles 😃
March 9, 2019
Google Public Storage Zach Wilhelmi
March 9, 2019
Google Public Storage L V
Very friendly and helpful!
March 8, 2019
Google Public Storage Journey With Nichole
Excellent, easy online reservation system, which allows for easy initial check in. I walked in the office to hear a very disrespectful customer talk to the ladies like they were trash. Nikki & her trainee held their professionalism way past what this professional would have. It was very disturbing listening to someone talk like that. As the woman left, I told her how disgusting it was to listen to another human talk like that...she was mad over a returned check fee. Oh my. Those employees had to listen to all that because she bounced her payment!!! I wish I wasn’t so old cause I wanted to punch her! Kudos to the outstanding professionalism of Nikki and new gal. Truly unbelievable how Nikki kept her cool and even a smile, always treating the customer with the utmost respect. Unbelievable!!
March 2, 2019
Google Public Storage Kristos Roshi
The doors don't work well and tend to get stuck, then you go to find the guy at the front desk and he's not there, he's showing a unit to a potential customer. So you wait 15min for the guy to come back and fix the door.... Also there have been break-in's and theft here so make sure you get insurance. All in all for the price you get what you pay for.
February 27, 2019
Google Public Storage Tabitha
The blonde lady is really nice.
February 22, 2019
Google Public Storage Richie Miller
Great service and have been very helpful. Anna has been such a big help!!!
February 22, 2019
Google Public Storage Rod Burgos
Great service, safe and good prices.
February 22, 2019
Google Public Storage Brenton Packer
This is a great storage facility. Not over-crowded and is kept clean. Safe area, and I’m very confident that our items are safe.
February 16, 2019
Google Public Storage Donna Davis
February 11, 2019
Google Public Storage Juliana Schafer
TJ was very friendly and helpful!
February 9, 2019
Google Public Storage Brenton Riley
DO NOT STORE HERE! They should rename this place PUBLIC ACCESS. Multiple units robbed within a couple months. If you need to go shopping here it is easily done. Security is non existent the units don’t have any alarms. People tailgating in make for easy access. DO NOT STORE HERE!! If you value anything. The insurance is a joke. NOTHING HERE IS SECURE.
February 2, 2019
Google Public Storage Ron Davis
Right location but they need to fix the back gate
February 1, 2019
Public Storage Jessica Evans
Do you hold public auctions?
January 31, 2019
Google Public Storage Richard K Kenner
Affordable and super accessable
January 30, 2019
Google Public Storage Anthony Thomas
January 16, 2019
Google Public Storage Deborah Oswald
Good employees always helpful
January 16, 2019
Google Public Storage Christine Lone
I had my storage broken into. Lost half of my belongings Not a good experience I would say!! They could not even describe the thieves let alone find them.... No cooperation or drive to find them... About 3 yrs ago now
January 16, 2019
Google Public Storage Kyle
Great service
January 15, 2019
Google Public Storage Kami Quinn
A very nice man named Robert helped me and answered all of my questions. I left here feeling very happy with his professionalism and my choice in location. With the excellent service that I received, I would recommend this place to anyone looking to store extra items.
January 6, 2019
Google Public Storage Norman Brown
December 23, 2018
Google Public Storage Chuck Morrison
December 15, 2018
Google Public Storage Cynthia McGill
December 3, 2018
Google Public Storage Luli K.
I had a great experience at this location. Amanda was a sweetheart and very helpful! I highly recommend
November 29, 2018
Google Public Storage Jessie M
Office is ALWAYS closed, and the rate goes up $10-$20 every month!
November 14, 2018
Google Public Storage LeRoy
I have used PS off and on for over 10 years and have never had any issues. I'm in the process of moving and decided to go with PS again. I booked online and it was effortless and fairly quick. I checked in and spoke to Tony who was really courteous and prompt. I wasn't going to move my belongings that very same day so I got my storage unit and came back a few days later. Much to my surprise, in order to use their carts, they require you to give them your drivers license and the carts can only be used during business hours. When I asked how customers are supposed to move their belongings after business hours, I was told they would have to figure it out because people were stealing their carts and they cost $500 each. The manager then quickly said that they provide the carts as a courtesy and they didn't have to do it. That's not acceptable to me, I will choose another storage facility the next time. Thats not good customer service to me.
November 10, 2018
Google Public Storage Michael Kuntz
I had a great experience with the staff. Very friendly and helpful. They made the rental process very easy and stress-free.
November 3, 2018
Google Public Storage Deborah Vahedian
Great customer service, clean units, friendly!
November 2, 2018
Google Public Storage Barrett Rupp
Nikki and Calvin were great today and got me in and out very quickly. I have a storage unit here and lost my keys, so they were able to get me back in very quickly which I needed. The place is clean and they always treat me with respect and do things by the book.
October 27, 2018
Google Public Storage Yolanda Chislon
Great staff, clean storage
October 23, 2018
Google Public Storage Danelle Meere
Parking, driveway, security gate area/system is a pain in the a$$ and very inconvenient. The inside units and well managed, brightly lit and of large sizes.
October 23, 2018
Google Public Storage Ellen L. Stanclift
October 16, 2018
Google Public Storage Kelsey Avers
I work 8-6 and can only move things into my unit after their offices are already closed. Problem? They only supply dollies and carts to you when they’re open, so if it’s after hours, good luck! :/
October 15, 2018
Google Public Storage Tom Maynes
Love the customer service! So professional☺
October 14, 2018
Google Public Storage Dan Rincon
See UPDATE at bottom: Started at 5-Stars but dropped to 2.5-Stars Getting a storage unit is all about doing your homework, reading the fine print and listening to the customer service / front desk representative (Nikki at this location). This facility is in a safe area, it's secure and very clean. Nikki was very nice and informative. She made the process quick and easy. They have carts on site to help you move your stuff but can only be obtained during business hours (note: "Storage hours" are approx. 6:00am to 9:00pm where as "Business hours" are something like 9:00am - 6:00pm - Don't quote me on the hours as I'm going off memory.) To get the best deals, plan ahead. If you are making a last-second rental, you might not get the best price (but if your time is good, you may!). This is the case at any storage facility as they base pricing on occupancy level. I rented a large unit (10x15) at Public Storage at the same price my daughter rented a small unit (10x5) at U-Haul. Needless to say, she'll be moving to Public Storage and saving herself $57/month! Things to know: 1. You need to have a disk lock. You can purchase them there ($19) or elsewhere. Bring it with you. If you don't, they will put one of there's on the unit until you bring yours. But remember if they put their lock on your unit because you didn't bring yours with you, you'll need to go back during business hours when someone is working to switch out the locks. 2. You are required to have insurance. Most homeowners insurance cover a percentage (10%) of your personal belongings away from your home or business. You will need to bring proof of your insurance. Your insurance company should be willing to quickly draft you a letter. If you don't have H.O. Insurance, then you'll need to purchase some at a minimal coverage of $3,000. If you get it there, it's $11/month. ($4,000 for $13/month and $5,000 for $15/month). This of course will add to your monthly cost. I hope this has been helpful. UPDATE: After getting my storage facility and convincing my daughter to move to this facility and get a unit also, we experienced a rate hike of +23% only after three months of moving in. I can understand rate hikes overtime but this quick and this much was ridiculous. Took it all away to the division manager (never got back with me (Ryan Lazio) and corporate and got the typical, "we can't do anything." (Really, you're corporate and you can't do anything? LOL GET REAL!) Fortunately, my daughter no longer needed the storage unit and quickly left. After pushing through the year, I'm leaving this month because it is just not worth it. They had my business but quickly lost it. Oh, and I just looked and found units at the same place LOWER than what I'm paying... Bate and Switch! Sad...
October 1, 2018
Google Public Storage Tammy Cummins
This place has gone down hill, now you cant use there dolly s only if there open. What a joke being there not in the office after 5 or6 so if you work like most of us do, your pretty much screwed. Dont no if its the manager or not. If it is I would send him to somw classes on coustomer service and retaining a customer. I give them a 3 and should be a neg. 3.
September 28, 2018
Google Public Storage Hillary Cawrse
Awesome customer service, clean facility. Never any issues.
September 27, 2018
Google Public Storage Philip Villalobos
Only needed storage unit for a short time, moved in from out of state, the young girl who helped me was great from the time I rented the unit till closing my unit out, I would highly recommend this location for your storage needs!
September 19, 2018
Google Public Storage Bailey Marriott
August 29, 2018
Google Public Storage Kristie Ritchey
Robert was awesome on his very FIRST transfer!
August 17, 2018
Google Public Storage Paul Camiano
August 10, 2018
Google Public Storage anozira 4
August 9, 2018
Google Public Storage Jessy Macari
July 31, 2018
Google Public Storage Evan Gibney
Edited review: took a couple of stars off because the 'approximate dimensions' of the space rented is a terrible approximation. 10x5 in the basement is actually 120" x 44". 36.7 sq ft actual compared to 'labeled' 50 sq ft is a bit deceptive....measure with a tape if you will need every inch of the 'labeled' space.
July 26, 2018
Google Public Storage David Polmateer
Property is clean and we'll maintained! Great service!
July 23, 2018
Google Public Storage taffy parlin
July 18, 2018
Google Public Storage Luis Lombana
July 1, 2018
Google Public Storage Michelle Barrett
If I could give less than 1 star I would. I made an online reservation and received a confirmation via email. I also received a call from the manager to confirm. I was also advised that I needed to hurry and come in to sign the lease as there was only one unit left. I went in the following morning and "their computer" made an error. They did not have the unit I requested after all. Horrible customer service... They could have and should have offered the next size unit for the same price... I went elsewhere and SOOOO glad I did....
June 29, 2018
Google Public Storage Marsha Robinson
Awesome employee, first rental for the gentleman. Keep up the good work
June 29, 2018
Google Public Storage James Allen
Very professional service
June 15, 2018
Google Public Storage Terry Blease
Outstanding customer service. Very quick and easy sign up. Clean facility.
June 2, 2018
Google Public Storage Michael Craig
May 31, 2018
Google Public Storage Good Bye
Nikki was extremely helpful, informative, and focused on our storage needs rather than tricking us with false advertised prices that other storage unit companies exhibit. I love the temperature controlled units since we are going to be experiencing high degree weather. Don't go anywhere else but here for your storage needs.
May 19, 2018
Google Public Storage Kim Conrad
May 19, 2018
Google Public Storage Tiffani Schrader
Super amazing and helpful. Got me what I needed and an awesome deal.
May 18, 2018
Google Public Storage Dale Campbell
OK place but price is too high
May 15, 2018
Google Public Storage JoAnna Reyes
Property is clean and safe. I recommend using them for your storage needs.
May 8, 2018
Google Public Storage Mandy Wamboldt
April 20, 2018
Google Public Storage Aaron Ryan
First of all the facility is great, but what I was most impressed with was the friendliness and professionalism of the staff. I would like to single out Nikki as a shining example of what customer service is all about.
April 19, 2018
Google Public Storage Tres Henderson
April 19, 2018
Google Public Storage Hu Dong
Awesome!! Friendly staff!!! Great service!!!! Super fast!!!!
March 31, 2018
Google Public Storage Georgian Manning
March 28, 2018
Google Public Storage Y. Napo
Great customer service, clean and spacious facility.
March 23, 2018
Google Public Storage Shelly Tongen
March 17, 2018
Google Public Storage Robert Evans
February 12, 2018
Google Public Storage Devon Blades
Price
February 7, 2018
Google Public Storage paul hubbard
January 26, 2018
Google Public Storage Patrica Smolen
Dan does a great job- he is very honest and helpful.
January 26, 2018
Google Public Storage Kelley Morgan
My friend Kristin was in a rush to get a storage unit after a bad breakup. Nikki was so awesome giving all the information upfront and answering all our questions. I highly recommend this location! Nikki is the best!!!!!
January 26, 2018
Google Public Storage Kristin Schesser
I was rushed and Nikki was very helpful with answering all questions and helping me be secure with my items being stored at this facility. I highly recommend to ask for Nikki!
January 26, 2018
Google Public Storage Ryan Thompson
I came upon some tough times and was in a hard spot. Nikki came to my rescue and was able to help me when I thought all other options were exhausted. She was courteous and kind, allowing me to relieve my stress. She answered all my questions and assisted me in securing all my belongings. If not for her and her diligence, everything I own would be out on the street. Wonderful woman and a true godsend. I will forever be a customer of hers. Thank you Nikki!!
January 11, 2018
Google Public Storage Jenna Caruso
December 29, 2017
Google Public Storage Eric Sanders
December 14, 2017
Google Public Storage mary wilson
Nikki is helpful and courteous, she kept me informed and helped me save money by moving to a smaller unit
November 18, 2017
Google Public Storage Goerge Bernard
Nikki has helped through a rough a bumb in the road I've hit and made my shopping for. Storage an easy process. Thank you for being so kind.
November 8, 2017
Google Public Storage LISA FOREMAN
I flew in from another state to get my things I had stored there for 2 yrs, was fully paid up, never late o a payment...but yet when I called saying I was coming to get my stuff the next day....since I had lost my key, it was going to take a district manager 24hr to 2 weeks to take the lock off or get a locksmith to unlock the door. Needless to say I had to get a locksmith, the district manager couldn't do it yet. Once the lock was off, allot of my things were wrecked, dirty. I don't recommend this place at all. The locksmith was told he couldn't use the storage sheds electricity to run his drill.
October 14, 2017
Google Public Storage Holly Dunnigan
The last few payments I've made, I've had to leave my payment in the box outside. And it never fails that they call saying we didn't pay. Each time this happens, I've had to mention "Did you check the box outside?". They say no but place me on a hold and walk out and check and guess what, THEY FOUND IT!! If I constantly have to tell you to walk outside and check the box, what are you doing on your shift??? I'm disgusted that you have the nerve to say your going to check the camera to confirm we actually left our payment in the box. When you do see that we dropped it off in the box, I hope there is a change made in the way you do your daily operations because this is uncalled for. Please be more aware of payments placed in the box before you decide to call me again saying we didn't pay when we actually did!
October 13, 2017
Google Public Storage Blanca Lieberman
Best stotage in Phoenix AZ
October 12, 2017
Google Public Storage Mark Kathy
Just downsized from one unit to smaller unit, on site manager very helpful. Our needs for storage changing as other family members retrieve their belongings as one daughter and family have purchased their first home and our sister/sister-in-Law's construction is now almost 100% complete.
September 29, 2017
Google Public Storage Don Sandoval
Gina was awesome! She was such a pleasure! Great customer service!
September 4, 2017
Google Public Storage David Berg
Moved stuff with Erika help!!
August 30, 2017
Google Public Storage Murbe the Gemini
Great help!
August 17, 2017
Google Public Storage Lauren Atchison
Wonderful service. Great and clean facility. Definitely would recommended.
June 26, 2017
Google Public Storage Melissa Hinojosa
June 14, 2017
Google Public Storage Cameron Lawson
June 14, 2017
Google Public Storage Mickey McNair
Great facility
June 10, 2017
Google Public Storage Tom Mann
Great services from Erika easy and quick to get a storage unit!!
May 27, 2017
Google Public Storage Heather Corby
Great Staff!!
April 29, 2017
Google Public Storage Monique Marie Dominguez
Erika is fantastic fabulous and great customer service I highly recommend you see her Thank you Erika 😀
April 29, 2017
Google Public Storage Codee Rollyson
Erika was very friendly, honest and helpful while my boyfriend and I were picking out a storage unit! :)
April 16, 2017
Google Public Storage Chris Defibrillator
Met the woman of my dreams here but she barely knows I exist.
April 15, 2017
Google Public Storage kevin sanchez
Good prices and indoor ac!
April 15, 2017
Google Public Storage Laura Anderson
I can't say enough about the service that Erika consistent ly gave me every time I walked through the front door. She greeted me. She offered me water. She was very friendly. It's rare these days to see exceptional work. She is EXCEPTIONAL. THANK YOU!!!
April 11, 2017
Google Public Storage Martha Baum
April 8, 2017
Google Public Storage Amanda Osborne
Nicki and Erica were a great help while we were in a tough spot with our move. Thanks guys!
March 5, 2017
Google Public Storage Mario Al
Erika was really helpful, friendly and informative. Good clean facility and area.
March 4, 2017
Google Public Storage D Martinez
Used them 3 times thank you
February 28, 2017
Google Public Storage Pamela Leyvas
Today I toured the storage facility at this location. I was greeted by the Manager, Val who was courteous, answered all my questions and showed me the actual unit I was looking for, price was great, location was perfect, the facility was clean, well lighted, and had easy access. The Manager was helpful, professional, and very pleasant. Thank you!
February 19, 2017
Google Public Storage Janathan Grimsley
Clean facility, Easy access, Helpful, friendly staff. Erika is why I rented and will keep my unit here
February 10, 2017
Google Public Storage Dawn Karber
She's awesome...
December 22, 2016
Google Public Storage Amanda Byrley
December 15, 2016
Google Public Storage Fabio Borges
Thank you Kristen for your help and great costumer service!
December 15, 2016
Google Public Storage Elizabeth Jimenez
Great location, great prices and helpful staff!
December 9, 2016
Google Public Storage Came Guerrero
December 2, 2016
Google Public Storage Heather Conklin
Val is wonderful!
November 7, 2016
Google Public Storage Jordan Goodrich
Great service, and the Property manager was very informative and helpful. I scheduled an appt. And they were very prompt and quick to help me out, especially during there busy time of the season.
November 5, 2016
Google Public Storage Vanessa Eve
Val was exceptional!!!! She was very attentive and helpful!! The facility is amazing!! I would recommend this storage for anyone!!
November 1, 2016
Google Public Storage Mike Chatfield
October 28, 2016
Google Public Storage christopher morrison
Jamie was amazing she did a great job
October 23, 2016
Google Public Storage Kevin Scott
Sierra was very courteous and helpful.
October 22, 2016
Google Public Storage Rebecca Grace
Erika was great to work with. I like the indoor storage and the price meets my requirements.
October 15, 2016
Google Public Storage Jonathan Newby
Our check person, Erika, was awesome. High for being so friendly and answering all our questions
October 13, 2016
Google Public Storage Raina Cullen
Valentia was very helpful!! She made moving in an enjoyable experience. :)
October 12, 2016
Google Public Storage t p
Dan was great in helping me decide the storage space size. The move in was easy. Easy access to the units. It was a great experience for a person renting a storage unit for the first time.
October 11, 2016
Google Public Storage Katherine Artus
I came in to make a payment and Val helped me. She was extremly friendly and had amazing customer service. Thank you for being so kind Val and staff! I will be making my payment here from now on!
October 5, 2016
Google Public Storage Fabi Castro
I'm not sure why there's such a drastic difference between the reviews on Google vs. Yelp! -- Google reviewers praise the customer service at this location, in contrast to Yelp reviewers who only voice pure dissatisfaction. I wish I would have paid more attention to Yelp reviewers before I decided to rent a unit here. I started renting a storage unit here in mid-December 2015, and ever since then there's been nothing stable about the monthly rate. I'm confident I signed a lease with them with the purpose of coming to a mutual understanding of how much this would cost me a month. But that wasn't so. ** For starters, I initially provided my email address to sign up for electronic notification of my monthly invoice: The 1st invoice I received was on 01/12/2016 -- the 2nd invoice EVER received was on 06/12/2016! The 1st invoice was fine, it told me how much was due on Feb 1st = $83.85. Perfect, that's how much I expected. Now, I can only suppose I didn't get an invoice for the following months because the price already changed for March, now my total was $84.06. April and May same thing. So I'm told my price for the unit would be $71.00 a month, the rest is rent tax (variable) and rent insurance ($11.00), which added up to $83.85. Now, how that went up to $84.06 by March, I was never informed by them, because I never got an invoice (shady) --- But I let it go and chucked it up to operational costs, which I can understand. When I did receive my 2nd invoice EVER, on 6/12/16, it was for the amount due on July 1st. = $97.44 ... Really?? ** How did my Monthly Total go from $83.85 (January) to $84.06 (March), to $97.44 in July?? So here is the breakdown: Remember how they got me in the door by establishing that my monthly rent would be $71? Well, it went up (without notice) to $84. So this is what it looks like in the period of 6 months: **JANUARY** Monthly Rent $71.00 Discount $0 Rent Tax $1.85 Insurance $11.00 _____________________ Monthly Total $83.85 **JULY** Monthly Rent $84.00 Discount $0 Rent Tax $2.44 Insurance $11.00 ________________________ Monthly Total $97.44 Do you want to talk about suspicious? This business right here (Public Storage) is king of shady if going by their misleading advertisement and billing practices. Per their website, Public Storage states the following: "Some important notifications are standard. For example, we will always notify you if your account details change." -- Yeah, right.... They never (EVER!) notified me that my monthly bill was increasing by over $14 from what I initially agreed.
September 27, 2016
Google Public Storage Rod Pigg
Great job by Val
September 9, 2016
Google Public Storage cynthia miner
Stella T. was AMAZING! If I owned my own business I would hire her in a heart beat#
September 2, 2016
Google Public Storage Angela Chatfield
Sierra & Val did an awesome job!! Very through and helpful.
August 16, 2016
Google Public Storage Kelsey Sharp
We have rented with this location for years. The second time we have come back! Very clean and always helpful! Val is wonderful to work with and is always customer service friendly. They have great merchandise for all your moving and packing needs as well!
July 29, 2016
Google Public Storage Lissa Henning
Val was wonderful very professional and covered everything that was important for me to know about the facility also Dan was very helpful couldn't be more pleased ,very happy with the customer service.
July 5, 2016
Google Public Storage Stormy Benton/Kunz
July 2, 2016
Google Public Storage Sean Brogan
June 27, 2016
Google Public Storage Erric Crockett
Went to the office today to purchase more storage boxes for my unit. As always David was very helpful and offered great service.
June 16, 2016
Google Public Storage Patrick Howes
Erica was Great!
June 2, 2016
Google Public Storage C Webb
Excellent experience thus far at the N. Cave Creek location. Clean, well maintained air temp (I know its not the heat of summer quite yet), convenient carts/dollys for move-in. Great service - April was professional and efficient at checking me in.
June 2, 2016
Google Public Storage Myrna Simonson
Friendly and accommodating staff, Val went out of her way to keep me updated on the availability of a larger unit. The facility is clean, well-lit and secure, easy to access.
June 1, 2016
Google Public Storage Brian Laughlin
Valentia was very helpful and professional, she did an excellent job of setting up my rental and offering me insurance and moving supplies without making me feel pressured.
May 21, 2016
Google Public Storage JustWright
Let me start by saying the amazing Val and incredible destiny have been a blessing and honor working with them! I will only use this storage facility for any moving needs period! Please if their manager can call me to thank him or her for hiring such outstanding employees to make a customer for life!
May 18, 2016
Google Public Storage Jake Young
Destiny was really respectful and helped me with what I needed to know.
May 3, 2016
Google Public Storage Barb Baumann
April was great. Took good care of us and very pleasant!
April 29, 2016
Google Public Storage Marian Mal
Val was efficient and informative very helpful in helping me with my decisions. .We'll apriciated Thank you. I gave her 5 out of 5 stars. .
April 14, 2016
Google Public Storage Reinhardt Haukenfrers
Very friendly
April 11, 2016
Google Public Storage Christina Jameson
Have used other storage facilities...the difference at this Public Storage is April!! She explained everything in detail with Full Customer Service! Her smile and knowledge ... Her friendly manner truly helped us make our decision!!
April 8, 2016
Google Public Storage Douglas Moore
Impressed!!! with the management staff and this state of the art facility. Very clean and secure.
March 13, 2016
Google Public Storage Jim Federman
Sam at public storage is the greatest!!! Her customer service skills are wonderful and she makes you feel unbelievably welcome... Thanx Sam I appreciate you!!!
March 13, 2016
Google Public Storage Levon Simmons
Service was good clean place samantha was a big help even offered to help move stuff for us definitely would recommend
March 13, 2016
Google Public Storage Glenn Busard
Val and Sam were very helpful and made my experience super quick and easy. They were both very knowledgeable and friendly!
March 13, 2016
Google Public Storage Chris Payne
Samantha at public storage was very friendly and helpful. Bet customer service I've experienced in a very long time
March 13, 2016
Google Public Storage Z Optique
Samantha was awesome...... Great customer service and attention to detail
March 13, 2016
Google Public Storage Kimberly Kyle
I have used several other storage units and this Public Storage on Cave Creek Rd. is well constructed & easily accessible. It is easy in and out of the building driving, has clean bathrooms and courteous staff. Most particularly, I was helped by Samantha recently who assisted in answering questions promptly with politeness and great customer service. I would recommend this facility to anyone seeking storage space. Thanks!
March 12, 2016
Google Public Storage Kristina Staten
My first ever experience with a storage unit facility was perfect thanks to Val & Sandy at Public Storage!!! I highly recommend this location if you are looking for a place to store your belongings safely!
March 5, 2016
Google Public Storage rachel sailus
friendly and very helpful, the ladies were very patient with me trying to use my phone to write this !! :)
March 4, 2016
Google Public Storage Jonny05281
Great experience. Sandy was very polite and knowledgable.
March 4, 2016
Google Public Storage Frances Norton
Wonderful service from Val. She was so knowable and sweet. Very clean property too.
March 1, 2016
Google Public Storage Sanja Lakic
Thanks for the help
February 28, 2016
Google Public Storage Donna Concepcion
April was awesome in assisting us with our questions and concerns and was very patient! Needless to say, we will be using Public Storage!
February 14, 2016
Google Public Storage jon tetamoto
Samantha rulrs
February 14, 2016
Google Public Storage Chelle Hinton
Made a reservation on-line 30 minutes before closing time. Samantha called me immediately to introduce herself. I am very impressed!
February 13, 2016
Google Public Storage JOHN VAUGHT
I have experienced friendly and professional service every time. I just transferred to a larger unit and was assisted by Shannon,who is a new associate. She was helpful and did a great job.
February 4, 2016
Google Public Storage Bjorn Bostrom
I found the staff to be very helpful and nice Shannon was great personable informative and helpful.
January 30, 2016
Google Public Storage Robert Robin
Celeste and Samantha were the most kindness helpers.
January 28, 2016
Google Public Storage Humberto Munguia
Hun criminality I'm services fantastic the help me out way more than they shouldn't on Ashley help me save some money preciate the help thanks
January 17, 2016
Google Public Storage Alejandro Arellano
January 16, 2016
Google Public Storage randy murphy
Friendly staff. Great location..safe clean and secure
December 16, 2015
Google Public Storage Rahat Rockowitz
The facility was clean,bright and secure. I appreciated how helpful Celeste was!! I would highly recommend!
December 15, 2015
Google Public Storage Kimberly Vaughn
December 4, 2015
Google Public Storage Darnell white
I want first say that val the manager at public storage is one of the nicest and has the best customer service i would recommend her to anyone that needs a immediate assistance with a storage unit she also got me the best deal possible thanks val
November 24, 2015
Google Public Storage David Fanelli
Great service!
November 23, 2015
Google Public Storage Angela C
Excellent fast and friendly service! Highly recommend!
November 13, 2015
Google Public Storage Barry Birks
Val was great setting everything up. Super easy.
November 11, 2015
Google Public Storage smokey Joe
My renting at the storage was excellent Kelsey was professional explanation of all aspects of the renting. I am real happy that I came here to rent storage.
October 23, 2015
Google Public Storage Brad Pasquale
Thank u val, u have been very helpful, always the place to go, thank you.
October 23, 2015
Google Public Storage Tony Mcgee
have been having a extremely pleasant experience with public storage Val has been very helpful and on many occasions patient with me and always professional and kind
October 23, 2015
Google Public Storage j drag
Great service. Val stayed late to help put me in a unit. Thank you!
October 23, 2015
Google Public Storage Zachary “FOR” Cahill
Every respectful and every easy and quick. $1 the first month can't beat that.
October 7, 2015
Google Public Storage Mylar food Storage Dinners & Easy Gourmet Cooking
Val was super helpful
September 25, 2015
Google Public Storage Shelly Jesen
April was the best!
September 25, 2015
Google Public Storage Jennifer Shepard
The staff was very helpful, the location was very clean, and the staff was very efficient and patient.
September 17, 2015
Google Public Storage N T
great happy place!!!
August 28, 2015
Google Public Storage Don Curran
Laura was extremely helpful showing me around and helping me find a suitable unit. I would definitely recommend Cave Creek public storage.
August 25, 2015
Google Public Storage Doug Zuk
Great property, clean, easy access, great staff(Renee) was very helpful and made getting my unit very easy, she was very professional and friendly.....
August 15, 2015
Google Public Storage L. KA
Very clean and professional storage facility. Tierra was helpful, kind, and did a fantastic job explaining everything to us.
August 14, 2015
Google Public Storage Adam Gulley (armyguy13b316)
I was there new trainees first customer and she took great care of me thanks laura.
August 12, 2015
Google Public Storage Lynnette Somers
Valentia was so informative and genuine. Awesome experience!
August 4, 2015
Google Public Storage clint campbell
Friendly, knowledgeable, happy to help. Valentia was very helpful
July 27, 2015
Google Public Storage Rene Seibel
Very Clean and Friendly Environment!!!!
July 12, 2015
Google Public Storage Mira Schnebly
This day, Sunday July 12, 2015 I had the most delightful and rewarding customer service experience of my life. I was in a major snit about my difficulties logging in, paying, my unit, the location of my unit, size of my unit, world conditions, my job, and so much more. Essentially, I was on a roll to "not" be happy about anything. Then . . . . . Something magical happened. I spoke to Rene the Customer Service Representative for this location. She stuck with me as I whined, Rene made sure I was satisfied, answered all of my questions and concerns and put me at ease. I paid my bill and felt really good, all due to Rene's superb handling of an unhappy customer. She is a jewel in the Crown of Public Storage. Treasure her.
July 11, 2015
Google Public Storage Tim Daly
Excellent service today!
June 19, 2015
Google Public Storage tammy sharak
Val was great. Fast and to the point. I wish they had a moving truck!
June 10, 2015
Google Public Storage Dana DeVane
I have always had a great experience at Public Storage, but Val went above and beyond. Great customer service! I feel that my things are safe and that I am a valued customer, not just a lock on a door. Thanks so much Val!
June 1, 2015
Google Public Storage Don Illsley
Amanda thank you so much for showing me around.This place is the best service I ever had and I would recommend this place.
May 31, 2015
Google Public Storage Jessica Wildeboer
Our experience today at Public Storage was super fast and super friendly! Rene S. was very pleasant to work with and. had a great smile and great attitude! Excellent sevice!
May 27, 2015
Google Public Storage Jerame Habenicht
Val and Aurora were very helpful and made the transfer process very easy. Thanks!!
May 27, 2015
Google Public Storage Kemar Harris
Great Experience!
May 19, 2015
Google Public Storage Dean Gerstenberger
Val was very helpful and friendly. Good service!
May 10, 2015
Google Public Storage Heather Abrams
Nice, friendly service. Asheley was very helpful!
May 2, 2015
Google Public Storage Mallory-Anne Crisologo
Impeccable customer service! Val was super friendly and very accommodating! Facility is very clean and well maintained. Would definitely recommend!
April 22, 2015
Google Public Storage Jenifer Ward
April 22, 2015
Google Public Storage HeyItsTheColliers
Great service! I know my furniture will be well taken care of
April 15, 2015
Google Public Storage Kristal Parker
Valentia was of great help and customer service oriented! Best value I could find in the area!
April 15, 2015
Google Public Storage carole quersin
Very good service
April 2, 2015
Google Public Storage Danie East
Amanda greeted me in such a welcoming way even tho i said i was just looking i rented because its hard to find great customer service these days and i was impressed thank you Amanda for your great customer service and for your genuine caring very very helpful!
March 28, 2015
Google Public Storage Lyle W
Val was so professional and informative. Wonderful experience.
March 22, 2015
Google Public Storage Pam Schroeder
Amanda very helpful in showing unit, location and how locks worked. She was really friendly and I would recommend this storage property to anyone. She explained some of the different kinds of boxing which was very helpful to us. Very clean facility.
March 10, 2015
Google Public Storage Joan Evans
I have had several units at Public Storage for many years. The service is fantastic and the units are great. Val is especially awsome!
March 3, 2015
Google Public Storage Dean Herman
Great customer service! Val was very helpful. Clean, secure, great hours. Reserve online at no cost for a discount.
March 2, 2015
Google Public Storage angela darden
Very helpful Rene was able to provide all the security I needed and assist with any questions that I had...will definitely refer and recommend this location
February 24, 2015
Google Public Storage Martha Fenton
Great customer service.
February 8, 2015
Google Public Storage John Sitarz
Great job feather Rae is awesome
February 6, 2015
Google Public Storage Giselle Braasch
Val is the Property Manager, she did a great job with me to the point that I decided to keep working with Public Storage thanks Val for your great performance. Giselle Veloz
January 31, 2015
Google Public Storage Susan H C
Friendly and professional, Shirley was very helpful in getting me what I needed for my move. I needed storage, too, and it was seamless. Thank you, Shirley!
January 28, 2015
Google Public Storage Christopher Molinaro
Feather Rae was awesome, great service ; )
January 21, 2015
Google Public Storage Nae NunYaBiz
I received the most wonderful customer service by two ladies: Feather Rae & Jennifer! They were very knowledgeable and helpful, these ladies are a great asset to Public Storage!! Very Clean property!!
January 20, 2015
Google Public Storage Mirror Moments
Warm, professional and knowledgeable of needs of customer by leading the direction of the customer through attentive listening. Guiding the customer to the best fit in storages choice
January 18, 2015
Google Public Storage Inklefritz19 ASMR
Shirley is awesome, she actually verified my ID when I came in to pay my monthly bill, super awesome!
December 22, 2014
Google Public Storage Bubby Loyd
Jennifer was great, clean property great customer service
December 22, 2014
Google Public Storage Bridget Petrovic
Last minute storage unit was given and Shirley was more than pleasant, understanding and helpful to me and my family:-) I would recommend this location to my friends based off my experience.
December 12, 2014
Google Public Storage Miles H
Great Service Property manager was amazing!
November 21, 2014
Google Public Storage Dan Rich
This property is clean and the staff is fantastic!! The girls there are always very helpful. Would recommend!!
November 11, 2014
Google Public Storage Andrew Coleman
Shirley was a great help
November 1, 2014
Google Public Storage Susan Panetta
Shirley had a great personality and felt very comfortable working with her and as far the storage facility it was exceptionally clean and well maintained. I would recommend them to anyone.
October 17, 2014
Google Public Storage Josh Boydston
The service was great and the rates are fantastic.
October 13, 2014
Google Public Storage Thomas Surman
Great Customer Service and Very helpful. THX Shirley
September 19, 2014
Google Public Storage Carlos Martinez
my experience was very good i liked the lady andrea she was vary helpfull and nice
September 19, 2014
Google Public Storage Shaun Cobb
Great exp3rience with andrea
August 29, 2014
Google Public Storage Suzy B
I zipped in last minute to rent a unit for some marketing supplies. Shirley was really the best. She knew what she was doing, she extended special offers to me and we breezed thru the paperwork. All and all it was a fantastic experience. The place is spotless and I felt very comfortable using it. Shirley even called me to inform me my lock was not on properly. She warned me that the locks are tricky. She followed up and that makes me feel the items are safe and sound. The price was great, the service was fantastic and the place is clean inside and out!! This was a great experience. I am Glad Shirley was there on that day!!
August 25, 2014
Google Public Storage LUKE DEVEREUX
I am old enough to know how harsh a storage can be, bit the big one a couple times & that reality of losing everything is tuff to shake. Shirley is great and her place is new and clean, she is on top of her game always helping with a smile and rather impressive. She fully understood my issues and accommodated me perfectly. 5stars, thank you Shirley! !!!
August 20, 2014
Google Public Storage Melinda Love
Great service, nice clean storage facility
August 6, 2014
Google Public Storage Clark Brunk
I was impressed with the service. The area was clean and safe. I felt comfortable doing business at PS.
August 2, 2014
Google Public Storage John Willis
Shirley at Public Storage is great. Courteous and prompt customer service is a high priority for me and that's why I give a 5 star rating. The storage area is secure, safe, well lit, and air conditioned. Go visit Public Storage today for you storage needs.
July 13, 2014
Google Public Storage andy hayden
best storage facility ever!!! very friendly staff, safe, reliable storage.... kudos to shirley and stella!!
July 11, 2014
Google Public Storage JA Olson
This location is GREAT! Customer service is always friendly and helpful.. I love the $1 for your first month! Try it :) Thanks Shirley for your help!!
July 10, 2014
Google Public Storage Dexterous Panda8x8
The property was very clean and all the people were very friendly. Very pleased with my visit :)
June 2, 2014
Google Public Storage Tony Robson
Best deal in town. VERY Clean establishment and super friendly and helpful staff. Shirley was a doll to work with. Highly recommend it.
June 1, 2014
Google Public Storage Renae Snow
Shirley helped us get a large, climate controlled storage unit, she was so easy to work with and gave us a great tour of the facility. They were having a half price sale so that helped greatly on the price. The whole place was clean and cool.
May 31, 2014
Google Public Storage Tara Barker
Worked with Sharon and she was awesome! Great service and great prices!
May 31, 2014
Google Public Storage Arvis Barnes
Great service and respectful
May 27, 2014
Google Public Storage Cynthia M
Just got my air-cond storage unit. Shirley was super! She was pleasant, great with getting me signed up and showing me the property. The property is clean, secure with convenient hours. I got a special on the bigger size so it worked out great for what I needed. I like that you can make changes to your account and pay online. I think this is going to work out really well.
April 21, 2014
Google Public Storage Dan K
Shirley was great!!! The whole process was quick and professional. Unit was just what I needed.
April 12, 2014
Google Public Storage Michelle Boudrie
We are moving out of state within the next month, so our needs were very short term usage but that didn't matter to them a this facility. Dave was awesome and still took the time to be thorough with us. I recommended them already to friends and family that will be needing them in the near future. And you can't beat their $1 first month deal either!!
April 10, 2014
Google Public Storage Shanel Boyd
I recently rented at storage unit from Jenn R and I couldn't be happier. She was very helpful and even reserved another unit for me in case my furniture did not fit in the unit I rented. She also showed me different options for me to rent, depending on my needs. I can stress enough how helpful she was. It was the easiest part of my moving adventure by far.
April 5, 2014
Google Public Storage Lee Poole
I reserved a unit on line. I got there I didn't like the unit I reserved. I left the property, after seeing another unit. Dave gave me info for another location that may have the one I wanted. The next day Dave called asked if the other property was going to work. I said that I decided to go back and find a unit that would work. Thanks for your help Dave.
April 2, 2014
Google Public Storage Charles Crouse
My wife and I needed storage for our whole house. My wife found Public Storage with their great $1 for the first month ad. She met with JennR who was very personable and knowledgeable and set us up with a 10x30 unit. This met our needs. We are grateful and thankful for JennR. She was friendly and helpful.
March 24, 2014
Google Public Storage jenn daniels
Great customer service very helpful lady.all around I would have to say I would recommend using her storage facility to my friends.
March 24, 2014
Google Public Storage Bob M
Just got a new unit at this property. JennR was very knowledgeable, courteous and helpful. Her positive attitude and willingness to assist me to get just the right unit underscore the meaning of “customer service”. Her professionalism and performance bring great credit to herself and to the Public Storage Company.
March 24, 2014
Google Public Storage Windy Picard
Jennr was an awesome help. . Very friendly. . Second time at this facility and I love it. . Very clean secure facility and open till 9 pm!! Very happy customer.
March 21, 2014
Google Public Storage Chelsea Heinrich
March 18, 2014
Google Public Storage Shae Jackson
I met up with JennR to look into renting a storage unit to store some of my belongings to make room in my current home to pack up the rest of my items in order to move into my new home. The process was easy and JennR was knowledgeable, friendly and very helpful in renting a storage unit and how everything works as I have never rented a storage unit before now. Thanks JennR!!!!
March 18, 2014
Google Public Storage Mark O'Leary
everything has been great. staff is very helpful. place is always clean.
March 14, 2014
Google Public Storage Terry Griffin
Jenn r was very helpful. She knew I wanted an outside unit.. called me when it came available. . Great gal..
March 9, 2014
Google Public Storage Antoine Bush
We needed a unit fast and of a good side and they were great and provided it quick. Jennr was friendly and very informative about the units.
March 8, 2014
Google Public Storage Jay B
Jenny was excellent. Reserved online, immediate callback. Clean facility. No hesitation to
March 6, 2014
Google Public Storage Lynn Morris
I sold my house and only have a short amount of time to move out, I was in a panic to find a storage location. I stopped in and meet with Dave he took the time to determine my needs and now my storage stress is gone. Very modern and well kept location.
March 1, 2014
Google Public Storage Lorin Garcia
I stopped by to help my in laws move the items out. Jenn R greeted me with a smile and help me get to my father in law. Even though she knew we were moving out she still made sure we ok.. thanks
February 27, 2014
Google Public Storage Mike Cimino
Love this location and Public Storage. Air conditioned units in Arizona is a must, not to mention a high end security system to give me piece of mind that my items are secured and in a temperature controlled environment. I have two units at this location and really enjoy the ease in getting in and out, availability of a friendly, professional, and courteous staff as well as the proximity to the 101 freeway. Dollar for dollar the best value for your buck!
February 24, 2014
Google Public Storage Dominick Echols
I just wanted to say thank you to Jenn R. She gave me amazing service and was friendly. The process was quick and easy and I would recommend my friends and family public storage.
February 22, 2014
Google Public Storage Bryan H (BryanH)
JennR is great. Great building. Great prices.
November 16, 2013
Google Public Storage Stuart Kurschner
Great service...helpful and clean. Good rates for area
October 21, 2013
Google Public Storage Michael Sullivan
Jenn had great customer service and was very knowledgeable about what she was doing. I have been there for the last 24 months and would highly recommend storing your items there Mike,