Public Storage Self-Storage Units at 3906 E Ray Rd, Phoenix, AZ

Damien has really improved the facility customer service! Thx!!

Damien was awesome

Terrence at the Ahwatukee and Ray Rd location went above and beyond to make sure he gave the best customer service and experience… Terrence made sure I was satisfied at the end of my encounter with him… I think Terrence should be selected as employee of the month…

Damien was extremely helpful and made the rental process a piece of cake. He also helped set up the app and automatic payments so I everything was ready before I left the store. He made the process simple and I appreciate it so much! Highly recommend using this location for any of your storage needs.

Danesa was a great help! Nice facility. Clean and easy

Danesa was very helpful and quickly resolved my issue in a pleasant and friendly manner!

Super friendly and fast service. I’m new to the area and Curtis took the time to explain all available options and help me rent a unit. Fantastic experience!

Came to check out property for potential storage unit to store my belongings Damien was a big help walked me around and gave good honest advice.

Damien is very friendly.

Facility is clean and the staff accommodating. Damien goes above and beyond in assisting us with our needs.

Dave was the best! He helped me in every way possible.great service

Great storage facility! Will definitely recommend. Dave was extremely nice and helpful.

Love these guys.

Great job! The property is clean and well organized. Chelsea was very professional and helped answer any questions.

Chelsea was so helpful and supportive of my storage changes and needs!!!

Would not recommend this location for your storage needs. I accidentally made a reservation and it has been over a week and still no refund. I keep calling to be given the run-around and continue to be provided false expectations.

Chelsea is awesome! We are so glad we chose this location 😀

Tashema was more than helpful. She guided me through the process with a smile She’s very thorough and her customer service skills are excellent

Chelsea was amazing and so helpful! Very friendly and wonderful communication!

Excellent service, very helpful!

Chelsea was very helpful. It was a great experience to rent at this location

Great service.

Great customer service. Easy to rent from. Very professional.

Stephen was a great help made the experience very easy and simple. Would recommend to anyone again.

Stephen made process quick and easy!

Stephen had me laughing the whole time but was also professional. Good character and plenty helpful

I love Chelsea!! She was so very helpful with my storage unit.

Chelseaaaaaaa was amazing with her customer service, she really helped me with a tough situation!

Expensive but you get what you pay for. Revised 9.28.2022 I have completed my need for storage and have checked out of this property however wanted to drop a revision to this review from a few months ago. While I was loading my truck Chelsea was walking the property doing something job related I assume and I mention that I would be completely out when I drove away and wanted to know what I needed to do to officially be moved out and Chelsea coached me exactly as the person from the Public Storage 1-800 service stated. The next morning I received a follow up email stating my status as moved out, account balance etc. The info was accurate and complete. That being said, my initial review was inspired by my Google pixle phone however I decided to revise changing my rating from 4 to 5 stars because Chelsea is excellent! She knows the property, knows her customers, is professional and the reason that I will return to that same location next time I have a storage need. As stated in the original review, slightly expensive but worth every penny. At this specific location money can buy the best!

Excellent and efficient service

Awesome place really great service.

Chelsea is the best. She goes above and beyond the call of duty. Thank you for you patience and understanding in resolving all my issues💞😁

Update 8/6/2022: This location raised our rental rates by $50/month after 4 months of use. Revised 1 star rating reflects price increase… —- Chelsea the property manager was a pleasure to work with and offered great customer service. Facilities are clean and we highly recommend this location.

Chelsea is helpful and got me where I needed go when I needed to get there

Chelsea was amazing and very helpful in helping my pick out the perfect storage unit for my needs.

Chelsea was an amazing manager. Definitely deserves a raise. Very pleasant young lady. Highly recommended.

Chelsea was super helpful. Great place to store!

I just want to post this to let people know what happened to me. I don’t review slot of places I visited but I have to for this one to warn people. I was in needed of a storage and came into look at one. I explained to Chelsea that I would not need it until next month. When I enter into the climate control storage, it was a nice size so I decide this would be a good place to store my things for a while. There was a women there who was moving out and she came in and told Chelsea that the mice had chewed up her furniture very bad. Chelsea assured me that she was a renter who had been there for years and that the mice started to enter the facility when the trees were cut down. She said that took care of that a year ago and they don’t no longer have a pest problem. I should have listen to the women that came in because she was trying to warn me. I rented the storage and left. I ran into a financial situation where I could not pay. I came into the store and Chelsea could not help me and move me out of the storage and gave me a number to call to someone who may help. Well I contact the number and the reps to public storage were rude and did not want to help me and keep transferring me to different departments, so I can be off there phone line, so they are no help either and keep telling me to call the location I rented the storage from. I am not even sure if they actually took care of pest problem because they are some recent reviews on there website were people are still experiencing issues. I would not rent a storage ever from them or any public storage facility, they are ruthless and do not assist you when you have a financial hardship. If I could give zero stars for this company I would.

Chelsea is awesome

Chelsea was really great and helpful

I saw Chelsea the other day while I was at my unit. She came over to say hello and if I needed anything. She is always friendly, helpful and professional. It looks like she really enjoys her job and that goes a long way these days. Chelsea you are awesome!!

Chelsea is superb. Excellent customer service skills. Knowledgeable and friendly.

awesome representative of the company

Chelsea is wonderful! So helpful!!

this store and staff are the best

I have been storing my items with Public Storage in a 10x10 unit for nearly 10 months now. The most pressing concern being the rodents which does not seem to be getting resolved. I am constantly finding mice droppings along with urine in my unit which has become almost a regular occurrence at this point. I visit my unit maybe two times per month and find new droppings almost every visit. I caught on pretty quickly and made sure to remove any items which may contain food, but make no mistake, they found the sunflower seeds tucked away in one of my old baseball bags with ease. The front desk staff was understanding when I brought up the situation and ensured me that they were looking into the matter, however, that was nearly 8 months ago, and the issue still persists. The front desk staff gave me "Rat Packs," or rat poison, to place in my unit for extra precaution. I thought this would make me feel better until I found that it had recently been eaten, which actually made me fee less comfortable knowing the problem has yet to be resolved. Leave no mistake, I would leave to another storage unit if my unit wasn't packed from brim to brim. I tried speaking to the front desk staff several times and they were nowhere to be found, only leaving a door sign stating that they would return shortly. A less bothersome issue is the fact that the price increased by nearly $20 only a couple months after I began my stay. I am not one to leave a long-winded review, but this issue has been persistent and does not seem to be getting resolved. I hope I can save the next tenants the uneasy feeling of going into their unit and wondering what unwanted presents the uninvited guests have left for them.

Chelsea is awesome!!! Very helpful and professional.

Chelsea was marvelous. She deserves a pay raise!!!! Thank you. Tom

Public Storage . Wow what a friendly helpful staff. Thanks Chelsea!

Chelsea is amazing. Super helping and understood my needs. She throughly walked me through the steps and provided amazing service. I definitely feel that my belongings and myself are in good hands. Thank you again for helping and thank you public storage for having her

DON’T USE… stay away from these guys. Raised my storage cost over 10% after only 3 months. I get maybe after a year but after only three months… terrible. Also there are a ton of rat poison bait stations throughout the entire facility. There are other places to use around town. Go there!

Very irritated with Chelsea the Manager. She was not helpful at all in assisting me to get a storage unit I had picked and reserved. I’m surprised at her positive reviews as her customer service is not up to par. I would not recommend going to Public Storage she manages. I ended up cancelling my rented space there.

Great customer service

Honestly amazing couldn’t ask for a better manager!

Chelsea helped me originally get started at public storage , then had an issue this week that would have caused me to leave; but Chelsea handled it with professionalism and understood my concerns. Now I am staying put! Thanks Chelsea Just rented again from Chelsea ! She is amazing and so professional. I could have rented fir less money, but why, when the staff is awesome clise by my house????

Magnifica

Chelsea was awesome Helped us out and made the experience wonderful !!

Chelsea was super helpful and friendly and knowledgeable about the services. I highly recommend using This location. Very easy to rent!

Chelsea was absolutely amazing and helpful! She deserves a raise! Very efficient, informative and kind. Thank you Chelsea!

Chelsea was awesome! Great customer serviceZ Thankyou!

Chelsea was very helpful and friendly

Chelsea was very helpful with me paying my storage bill and give great customer service I’m glad she is helping making public storage great thank you 😊

Chelsea, went above and beyond. I spoke with her about a challenge and assumed to handle the challenge myself. She called back to tell me that she has worked it all out and that I do not have to pay for a late fee. During these unpresidented times. Good customer service and extra effort is hard to find. I appreciate you Chelsea. Thanks!

Was very upset about the recent fire at the public storage on Ray rd I was not reimbursted For anything and Craig definitely didn't make anything easier for me... Chelsea Is for sure the rudest person I've ever worked with and didn't show any compassion not a nice girl at all but let me tell you ANTHONY IS BY FAR THE MOST AWESOME PERSON WHO WORKS THERE! HE MADE ME FEEL SO MUCH BETTER ABOUT EVERYTHING AND TRUST ME IT WAS HARD TO SMILE AFTER ME AND MY FAMILY LOST EVERYTHING 🥺 HE ANSWERED EVERY QUESTION,REASSURED ME AND HELPED ME ANYWAY HE COULD! GOTTA SAY LYNN AND ANTHONY WE'RE THE BEST PART ABOUT PUBLIC STORAGE. THANKS AGAIN ANTHONY FOR ALL YOUR HELP AND COMFORT THROUGH THIS ROUGH TIME. God bless

My wife and I have been renting from public storage for about 20 years. The company keeps raising the rent every so often so that eventually we are forced into a renting different unit and moving in the interest of controlling our rent payments. Chelsea and Lynn before her have been extremely helpful in accomplishing this. I just wish the company would wise up and offer a longer term rental rate.

Chelsea is awesome. :-)

Chelsea was super helpful on transferring units

Chelsea, was very helpful in moving me out and getting me moved in. 10/22/2020

Have been with this location for 13 years.. Found out today that Lynn has left. That's a loss for Public Storage. However, a gain for public storage is Denise who helped me today and who is spectacular. I think 5 stars is not enough. I'd give her a 1,000 if I could. Thank you Denise!!

Complicated driver with a semi trailer

Excellent customer service Chelsea went above and beyond her job to make sure I had everything U needed for the move in.

I rented a unit for a little over a year. Price went up 30%, they call it market rate. So I left. Denise in the office was great, very helpful, very friendly.

Chelsea is an amazing manager - attentive, organized, and anticipates the needs of customers and meets them even before customer can ask!

Lynn and Chelsea are GREAT!!!

😀

Today I was helped by Denisse, she was awesome and friendly. She deserves the best of the best! Thank you!

Lynn and Chelsea have been just the sweetest in regards to any matter I've needed help with. I've been renting from this specific location for over 2 years and have yet to have a negative experience. Would highly recommend renting here!

Lynn and Chelsea were very personable and helpful!

Chelsea was so helpful today that I felt compelled to write a review. I had trouble accessing a door when at the storage facility this morning and I called the office not realizing they weren’t open yet. I didn’t leave a message and left. Having seen my missed call soon after opening, Chelsea called me to see if I needed help with anything. I told her about my access issue and she made sure it was resolved when I returned to the facility. She’s very resourceful and proactive and is super friendly to boot. Thank you, Chelsea!!

Chelsea was fantastic. Very helpful and informative. Thanks

Thanky you Chelsea for helping make our move easier! I appreciate your help and making sure we had everything needed to store our life until our new house is ready!! So glad you told me to get the TV boxes - we needed them! If you have storage needs I recommend this location - it's the 2nd time we've used them and never disappointed.

Chelsea is dope as hell and she’s super sweet! best customer service i’ve ever had! she should definitely get a raise for her hard work

Chelsea was awesome great customer service

Chelsea was very helpful, knowledgeable to all my questions and to top it off very friendly. I am very happy with my choosing of Public storage.

I had a really helpful and great experience with Chelsea

Chelsea was wonderful! So helpful and polite!!

Chelsea was helpful :) love this location!

Chelsea is Amazing and you are Blessed to have her! She is professional, highly skilled knows her job forwards and backwards! Chelsea should be doing what ever she wants! Thank you

Chelsea was very friendly, very helpful. I needed a storage immediately and she did everything very quickly for me. Would definitely recommend

Chelsea was magnegisent

Erica was so professional and helpful! She helped my husband and I while trying to pick out storage to fit our needs! She was extremely knowledgeable and provided great customer service!

Chelsea is a great new manger thank you for waiving my late fee

Came in with my husband and chelsea was very helpful.

Chelsea was very helpful and very detailed in the process of renting a storage space

Chelsea is amazing. She has provided us with all star customer service. Thank you for a tremendous customer experience at Public Storage. We will recommend your to everyone that we know, God bless you Chelsea!

Chelsea, i had a great experience she have woununderful customer service.

Chelsea was super friendly, helpful and gave AMAZING CUSTOMER SERVICE!!!! Would use again and again. Great experience at this location!!!❤️

Chelsea was very helpful and friendly and efficient!

Chelsea and Erica Good Work!!!

Chelsea and Erica were so helpful and I was able to get a unit I needed with so little hassle.... even during these crazy times. Thanks for being a little bit of sunshine today!

February 25, 2020, I needed a storage unit and needed it fast. Too much free time, too many garage sales, thrift store detours, too many stops into the clearance section of my favorite stores. Now too many items had found a new home in my SUV. I'm not interested in being Ahwatukee's latest impersonation of, "Fred Sanford," a red truck, Salvage Business..one of my favorite tv shows growing up, "Sanford and Son." Time to make a move and get organized!!! I pulled up, "Public Storage," online and saw the, "1st month, $1 special," went straight to, "reserve online." How easy is this, I was thinking, as my girlfriend typed in the information. Before we even finished, we get a call from, Dak at the 39th Street and Ray Rd location. He's thanking me for reserving a unit online and pre-registering!!! Wow!!! How is that possible? I thought, I was fast! Dak, was the ticket! "Multitasking extraordinaire." Fast, professional, anticipated needs, took a personal approach, effectively and efficiently. Got the whole process done in, "World Class Time, and Customer Satisfaction!" Cannot say enough about how impressed I was with, Dak and Public Storage, for helping me unclutter my car, my life, my head. Rid me of unnecessary stress. My sincerest RECOMMENDATIONS to Public Storage, but believe you me, Dak is the bottomline reason why, my girlfriend and I went with Public Storage. This review is my personal "Pay it Forward," to anyone in need of more than just a Public Storage, solution. How about we call it a, "Personal Storage Solution." Dak took his job personal and made the experience personable... Thanks, Dak! Superior Performance!

Chelsea, was great! Help me a whole lot very professional king & sweet!

Chelsea is awesome! She was super friendly and helpful. She keeps the office very clean. I recommend coming to this location for any of your storage needs. Great deal too! :) thanks again!

Chelsea was very helpful. She told me all I needed to know.

Chelsea was fantastic

Great customer service!!

Thank you Lynn for the great service

Lynn is a wonderful office manager! She is knowledgeable, efficient and her enthusiasm for her job shows in her personality! I would highly recommend this facility for your storage needs.

Lynn is so kind and helpful, she always has a smile. The facility is always clean and feels safe.

We have several units there, the staff is the best.

Great facility to store your belongings. Thanks Lynn! B.P.

This facility is perfect location and staff is friendly and professional. I highly recommend them. Ask for Lynn and Sandie and Chris.

Absolutely the best office manager, Lynn! She assist in finding the best storage unit to meet any needs whether large or small. Property is very well maintained and very secure ! Thank you ! 1/7/2020. Linda Vance

DAK is AMAZING!!! Myself and my family have rented from about 6 different Public Storages over the years, and he made the experience the best BY FAR!! Unfortunately, he’s a relief manager so he won’t be our constant point of contact at our new unit, but if you ever get the chance to work with him, just know it’ll be the best Public Storage experience of your life and enjoy your time with him because it’s a blessing :)

Sandie and Lynn are absolutely amazing! Turned my first time rental into a long term rental! I would recommend this location to anyone needing short or long term rentals!!

Fast courteous service and flat surface for deliveries and ask for sandie for great service

I love Public Storage! Lynn always has a smile on her face and and goes out of her way to help with whatever you need. Pricing and convenience are great too!

Great service from Lynn. Thank you.

Went to the Public Storage to rent again and saw Sandi and Lynn. I rented from them approximately 2 years ago. The professionalism was superb!! Very helpful and explained all the details needing explaining. Will be referring others!! Thank you Sandi and Lynn!!

Hayley at the Public Storage on Chandler Blvd. had to refer us to Lynn at Public Storage on Ray Rd. So we could get a climate controlled unit. Both ladies were so awesome and helpful and friendly. Great customer service at both facilities. Couldn’t ask for nicer people to deal with. Both are very knowledgeable and accommodating to our every need. If you’re looking for a storage place, I would highly recommend either one of those faculties.

Came in to make my rent payment this morning and stopped in at this Public Storage and was greeted by Lynn. Her customer service is wonderful. She's friendly and professional. Thank you, Lynn for being a positive start to my day.

Wonderful facility!! Clean, safe, and I love how knowledgeable Lynn was. She answered all my questions professionally and she made me feel very comfortable. Great place if you want to rent a storage place!!!! Make sure you go see Lynn!!!.........*UPDATE* This Facility along with Lynn continues to be the best around. Her knowledge and outgoing personality make it worth the trip. If storage is needed, go to this place and see Lynn. You won't regret it!

Lynn is absolutely wonderful...she's very knowledgeable and helpful! The grounds, facility and storage units are well taking care of and clean. Excellent experience all around. Thanks!!

Lynn was the person who rented to me. She was very professional, knowledgeable and efficient. She had excellent advice for my needs and was very friendly. She definitely knows her stuff. The service was great. I will add to my original review by saying that Lynn introduced me to the new person Sandie who was extremely helpful and professional. Excellent staff at this location! This is why I am staying and recommending it to my friends.

I love this property and the prices are phenomenal! The managers Lynn and Sandie are the greatest helpers ever they understand life happens and will help you any way they can! I highly recommend this property to anyone!

Fair pricing, clean and secure property. I highly recommend this location if you're looking for storage come here and ask for Lynn. She's awesome!

Lynn is the greatest! I've been at this facility for 8 years and it's always clean & well maintained. Lynn helped me with my move out and thankful she was able to take care of everything. I would definitely use this facility again!

I have been here more years than I care to admit....the staff is friendly and amazing.

Lynn is absolutely awesome to deal with. Prices are fantastic and my belongings feel safe. 😊

Ben was very friendly and helpful.

Sandy has been very helpful from day 1 in obtaining our storage need. She is very patient and provides a unique outstanding customer service.

After looking around my immediate area for a unit for an indoor climate controlled unit, Public Storage had the best deal. Lynn in the front office was very helpful, showed me units of interests and her service was terrific! Thanks Lynn😃

Lynn is the greatest! Please keep her at this property😊. Thank you!

Worked with Lynn throughout my storage process. Facility is clean and gated with additional security for indoor units that are AC climate controlled. Lynn was extremely helpful and genuinely provides great customer service. Would highly recommend this facility for your storage needs.

Gavin was very friendly, knowledgeable and helpful. Thanks Gavin!!!!

Lynn was super helpful and professional in getting me all set up in my new storage unit. She kept her “cool” on a 110 degree day Pleasure working with her

Lynn is very nice. She helped me find the right size storage unit. She is very professional. The unit is very clean.

We had a great experience, everything worked as it should and the staff was helpful and courteous.

Sherry, was awesome got me a great unit at a great price!!!

Super friendly staff, took the time to walk us to actual units to confirm sizing & the facility is clean!

Lynn was super nice and helpful and explained everything in detail. She showed me around the facility which was clean and well secured.

The storage areas are very clean, neat and very easy to access. But, the real plus for this property is the Manager, Lynn. She is knowledgeable, friendly, and very helpful. I highly recommend this property because of the professional and individual customer service Lynn gives to each person who walks through the door. Lynn, thank you for all your hard work and dedication you have shown me over the last five years. I will recommend this storage facility to my family and friends.

Great place and Lynn is wonderful lady with great attitude.

Lynn was one of the most helpful, friendly, most awesome people i have ever met. Best experience I've ever had and super glad she is running that location

Really nice people. Good deals. They don't charge you for the next month if you move out in time. Climate controlled and clean. Lynn remembers your name- hopefully that's her name! I paid a reasonable price compared to other places. They did a great job and were super friendly.

An American International Self-Storage Company the Public Storage was established in 1972 and it operates the self-storage facilities in the U.S., Europe and Canada. Some of the important information about Public Storage include the following: The first month rent is one dollar, they have an App, one can make reservations and pay online, they sell packing supplies, no long-term commitment is required and they provide insurance information. An American international self-storage company.

Lynn is awesome! They're great to work with. I've trusted Public Storage for years and never had a problem.

Very informative helpful but the $19 first month offer doesn't cover $29 lock fee or $38 insurances

Absolute delight, always pleasant.

Wow. I cant say enough good things about this place. Lynn takes customer service to the next level and its always a pleasant experience when I speak with her. I enjoy coming to the unit. Clean, plenty of room, well lit and super friendly service, gates always work, fair pricing, they work with you if you forget a payment, not pushy at all, returns calls, I can go on and on. I will definitely use the Public Storage on 3906 E Ray Rd again. They are great spot to rent a space.

The team here were very professional and helpful.

Taking the time to write a review because I have had years of positive experience with this site. This facility is local to me and very convenient when the need arises. My needs over the years have spanned small outdoor units to large climate controlled indoor ones for storage overflow at my house, seasonal storage, and large volume furniture storage during foreign work assignments. And now I found a space there to park a large, enclosed UTV trailer - my latest need. One constant in the recent years of my dealings with this Public Storage site is Lynn. In my opinion you would be hard pressed to find a better, more enthusiastic or more competent Manager for this site than she. Rentals there are easy to get into and easy to get out of. The site itself is extremely maneuverable and user friendly - even for trucks and trailers. And it is well run - just check out the grounds and talk to Lynn. For these reasons I highly recommend this Public Storage facility and give it a rare (for me) written review and a 5 star rating.

I have been renting for at least 6 years and every single time Lynn have been the best. She is very helpful and knows me even by name. She deserves a to be awarded with a nice raise and a recognition. Thank you Lynn!!!

Checked out a couple other storage units in the area before I came here. Sally was a huge factor in choosing to get a unit here. She was very friendly and informative. And when the computer system wouldn’t allow me to get the unit I wanted she called a bunch of people to figure out a way to get it for me. She made me feel like a priority and provided me with great customer service. 👍🏻👍🏻👍🏻

Lynn and Sally were both great, exceptionally courteous and helpful

Lynn & Sally are fantastic to work with! I will always recommend PS because of them. Jeff

Lynn is so friendly and helpful and thorough! We just moved out of this place but it was clean and fantastic and we will miss Lynn!

Lynn and Jamie are awesome! Always an easy experience with them

Great storage facility. Lynn is super friendly and always willing to be of help.

Stopped into visit the property. Thinking of storing. Sally was very helpful.

Highly recommend stopping in to setup a storage unit. Larger selection to choose from and no pressure to get started. Craig was wonderful and I’ll definitely be recommending to everyone!

Awesome Place...Lynn is the Best.

Lynn is the Best always Friendly. Guaranteed 100% Customer Service.

I want to commend Lynn. On a scale of 1-10 she is a 15! She is an excellent communicator, kind, sweet, hard working, so knowledgeable of the company. I had not used public storage before. This was an awesome and personalized first experience. I will say the rates were raised and it was about a $25 increase. I think that’s steep. I do not agree with this practice. I think a rate for a specific period of time is preferable. The facility was clean and well cared for. But Lynn. She makes this location a professional and quality experience. She deserves a raise!😊

How much is a 10x10 unit, monthly

Manager that assisted me was very helpful and friendly. She explained how the process works and helped me find the right storage space. Facility was clean and lighting was bright at night.

What an amazing service!!! It is not my first time renting a storage unit but it was definitely the nicest and easiest one, thanks to Lynn's happiest smile I've ever seen in my life! I got the best price and the best service. As a new customer at Public Storage, i think this is best it can get, thank you so much Lynn for making my busy morning so calm and happy. And i would love to say Thank you again, in Hebrew, תודה רבה !

Great service, grounds are clean. Lynn was very courteous. I would definitely recommend this place to others!

Lynn was nice and the location was clean. Lynn answered all my questions and explained all the deals they have. I am going to recommend this location to friends and family.

Lynn is very helpful , friendly, and so efficient. She always greets me with a smile. I would recommend this location to anyone. You won’t be disappointed.

Well maintained property, great staff!

Lynn was extremely informative and helpful. She was pleasant and very personable. She made the decision on choosing Public Storage easy without hesitation. She took the time to thoroughly go through all of the paper work and explain how the billing cycle worked. We truly had a positive experience. Not only were we pleased with our unit chosen but this was the cleanest facility we had seen. We highly recommend Public Storage on Ray Road to anybody!

Scott was amazing.!!

very quick and easy. Did some research before coming in and got our unit the same day. Scott was very helpful

Liked the air conditioned storage area. What I didn’t like is that there was a door that was frequently found unlocked. It was obvious that staff does not check doors. Last, the rent had gone up frequently since I had been there. Goodbye!

Scott helped me out and I'm truly grateful

Scott helped me at the 08462 location. He was amazing and very knowledgeable! Fantastic customer service and made sure to show me to my unit and how to use he locks!

Scott explained the storage perfectly. He is very professional.

Great management!

Great management and friendly conversation

Lynn and Ben were professional, friendly and great hosts. They helped me SAVE $10 a month, by finding the lowest available price online. Worth the extra steps to get the arrangement set up. Thank you Lynn and Ben, your genuine kindness was appreciated!!

Just visited Public Storage on Ray and 40th! Lynn and Ben were very helpful, had amazing energy and fantastic customer service. I move out at the end of the month and will for sure be back!

Great facility! Super clean! And THE BEST SERVICE EVER! Lynn is the best! So helpful and kind! Smile that lights up a room! Its a pleasure to visit!

The employee at the location Scott is really helpful and knowledgeable with all of my questions. Would definitely recommend this location

Cinnamon deserves a raise! Excellent customer service

To expensive for me!

Really awesome service from Christine! Very easy sign up and really knows her job!

Lynn, the property mgr, is a genuinely lovely person. She is the real deal. Property is nice, clean. Lynn is very clear and fair. Thank you!

Thank you Lynn for always going above and beyond to help us

Lynn was absolutely amazing! She made the experience so great by being patient, fun, and professional. Super knowledgeable and great tips! Definitely recommend this place!

Christine was a great. She made this whole process amazing. She recommended perfect size and gave us amazing service. Thank you again Christine. We are public storage customers for life thanks to you.

Christine was awesome and knowledgeable. She helped me get exactly what I needed, if I had just gone with my quote, I probably wouldn’t be able to fit all my stuff. Thanks!!!!

Excellent staff!

Lynn is amazing!! I just love her. We had a lot in common and instantly felt a connection to her. She made me feel very safe. The business is clean, well lit and very secure. I got a great deal on a unit there too. I highly recommend putting your belongings at this location. :)

Lynn is excellent to work with. She is very knowledgeable, helpful and always has a contagious smile whenever I see her. I'd recommend this place to everyone.

My name is Alan Willert (Raquel is my daughter and I'm using her computer) and I have been with the 08462 facility for 11 years. I am writing to give a HUGE shout out to your employee Lynn. She is the friendliest, most helpful, and terrific employee. I drop my check off every month and I actually look forward to doing so just to see Lynn's smiling face and extremely cheerful attitude. You struck gold when you hired her. Lynn is simply the best!

Good place to rent storage unit. Lynn is extraordinarily helpful and patient. We appreciate the help.

Great customer service, friendly helpful A+

Christine was very helpful and fair. She was very kind and very sweet.

Christine was very helpful in assisting us find the right storage unit. She provided exceptional customer service!

I just want to thank Lynn for being an employee that is always willing to go above and beyond for her customers. She is always able to answer all my questions and keeps the site very clean and always has a smile on her face.

Great place

Lynne is a wonderful person, very very helpful and always professional and friendly: the only reason we rent space there. The business is not so wonderful....!

Lynn was amazing, she was very helpful and was overall amazing. She helped me find the best size and location for the unit and definitly exceeded my expectations. Thank you Lynn! Also a note to managment, i think she deserves a raise or promotion if one is available because she gave me the absolutle best customer service.

I just want to say how impressed I was with Christine, at this location. She was very professional and answered all my questions.

Clean with friendly staff

Christine & Lynn were extremely helpful! Excellent customer service and so very nice! Would recommend this place to anyone, the price is right and very convenient.

Lynn was terrific!

I dealt with Christine and she was absolutely wonderful! Clear on directions, helpful with any questions, walked me through everything, very positive and down to earth personality! My storage unit is perfect, clean and convenient. The reason I am giving 4 stars and not 5 is because I literally just got my storage on December 1st and paid full price, just too look today (the 6th) and they have a promotion for $1 your first month. I'm a little jaded by that. I'm also having a hard time creating an account to pay the bill. I've tried to send it to 3 different emails and still I don't get a code to access what I need to. So I'll have to call or go down there to figure it out.

Christine was amazing and she went over everything with me and made it easy.

Very friendly and knowledgeable. Clean facility.

It was a pleasure coming here, Christine was very helpful and honest, I would highly recommend this storage facility...

Finally emptying out a 10 x 10 unit after 3 (1/2) yrs. And pretty impressed Other than 3 crickets. I haven't seen any... spiders bugs webs nothing. Lynn, is so amazing!! I have been communicating most with can you believe she remembers me from almost 4 yrs ago!! She is the biggest sweetheart and so helpful. I hope Public Storage realizes how lucky they are to have her. No complaints at all. Thank you

Lynn at the office was most helpful in our time of need recently. Lynn assured us that our property would be secure in a clean, air conditioned facility. It was indeed. when we had a need for a larger space, Lynn helped us find one. Lynn was also quick to assist us with a cart that helped in the relocation. Thanks again!

Lynn is super amazing. I have been here for two years now and there’s nothing Lynn hasn’t been able to help me with. I can always depend on her.

New to area, the operator Lynn was great helping me to get set up and with directions on how to get around here. She is always happy whenever I see her there. a joy to talk with

What an amazing experience! I had never stored before and was a little uneasy about doing so. Lynn carefully and fully explained to me all that I needed to know. She was patient and very professional. I could have not had a better experience. I feel completely secure with the facility and have recommended to neighbors. Thank you, Lynn for making this so easy!!

I went to Public Storage on Ray Rd and talked to Lynn. She was absolutely awesome, super friendly and has a great personality. I was 100% satisfied with the service and the facility.

Lynn has been most helpful in moving in and now xferring into a smaller unit. She's a pleasant and wonderful person to work with.

Caught Kayla just before closing, she was very happy to help us find the perfect unit for our needs. Kayla explained everything thoroughly and even gave us a holiday discount. I would highly recommend Public Storage and hope Kayla is the one to help you get started.

Very clean, had the size unit I needed. Kayla was very friendly and walked me through each part of the process. Excellent customer service!

Kayla was so helpful!!! Very friendly and positive about us relocating to AZ! She also recommend good preschools for us!

Lynn was extremely helpful and kind! She went out of her way to provide us with an amazing experience.

Kayla has been great helping with all my needs!

Kayla was awesome! Incredibly helpful and kind. She made the process very easy. Will recommend to family and friends.

Kayla is a girl with a lot a future in the business very helpful :)

Kayla was very helpful and kind.

Management was difficult, but Kayla was wonderful and fixed the problem quickly

I am usually seeing Lynn but have been stoping by on off days now and have been helped by Kayla. BOTH are the BEST!!!! Always delightful to see!!! Thank you!!!

Kayla is very helpful and great service, thanks Kayla!!

Wonderful !!! FAST Friendly....Kayla was extremely helpful and knowledgeable about the space and help me remember a few things I needed. She is the cat's pajamas.!!!!

The office manager (LYNN) at this Public Storage facility goes above and beyond to make the whole process so easy and effortless. Lynn deserves to be "Employee of the Month" every month. She is knowledgeable, honest, helpful and upbeat which makes the process not feel like a chore. I highly recommend the Ahwatukee Public Storage facility on Ray Rd.

Kayla was excellent to work with. She was thorough with explaining everything to me. Very informative. Pleasant attitude and very helpful

The staff at this Public Storage location is excellent, especially LYNN. She is always cheerful, puts a smile on your face, eager to help in any way, efficient, has all the answers to my questions.... Just all around wonderful. Storage is easy to access, clean... Would recommend to anyone needing storage.

This was my first experience here and I have to say service was AWESOME! From reserving the unit online, staff following up with me by phone after the reservation and scheduling me a time to come in! The facility was clean, neat and Ms. Kayla was super nice, knowledgeable and accommodating! Thanks again Ms. Kayla! This customer is more than satisfied!

Kayla spent the time to show the units and explain the processes needed for the storage rental and access to the space. She is very knowledgeable and courteous and works well with people.

Great Service....Lynn is awesome

Lynn was fantastic. Friendly, hepful, and knowledgeable.

Service was great highly recommend. Kayla and Lynn were awesome.

Kayla is AWESOME! Thank you for your help!

Kayla was awesome! Public Storage has employees that work fast and care. Glad I'm storing my stuff here.

This was my first time renting a storage space. Kayla was very helpful and knowledgeable. I was very happy with my experience.

The service that I received from Kayla & Lynn was excellent, they helped me to transition from a too small locker to a larger one with smooth transition and I so appreciated this because I was so stressed out and tired and the move was physically challenging. But God knows I needed all to love and kindness that I got from them

Kayla was very attentive and helpful. She was a pleasure to work with. I haven't used the facility, but will this afternoon.

We needed an storage space immediately one night. I was able to have my gf create a reservation for me and me to go in to complete the rental. We were in and out within like 15 minutes because my girlfriend did the express check in! Kayla made it quick and painless and helped to make sure we got the right size for all of our stuff. Lynn is always so helpful in answering any questions we have. The place is clean and safe and we will definitely be storing again! thanks guys you rock!

Great service. Kayla was so professional and courteous!

Kayla was outstanding. Thank you

Kayla was a wonderful person to work with on my NEW 10x20!! She covered all I need from location, size, to payment. Thanks so much, John

Kayla was very efficient, knowledgeable, and helpful!!! THANKS AGAIN KAYLA!!!!! 😉

The manager Lynn is real nice. Guided me on the ins and outs of the facility and unit.

Outstanding customer service, have been a customer for over 10 years. Couldn't asked for better support and security. Very conscientious staff, you can always count on them to help you if you need it.

Had to rent a temporary storage area for a couple of months and this place rocked. Lynn is awesome. She is bright and cheerful and made the process easy and enjoyable. Facility is clean and well maintained and you can't beat the price.

Lynn is a great help at Public Storage. She genuinely wants to make your process as smooth as possible and always happy and in good spirits when you show up. Of all the storage facilities I rented she cares the most!

Very easy and hassle free! Very clean and easy to navigate around. Customer service was great! Answered all my questions and had everything taken care of in like 20 minutes . Jayden was super friendly and answered all my questions & concerns. A+ !! Definitely recommend public storage for you storing needs!

Always clean, staff was great always willing to help. Thanks for your service

Kayla very pleasent and very helpdul. Very very patient wonderful custmer service.

I love the public storage because Kayla is the best customer service person. I've ever met she's extremely helpful and courteous.

Great staff, very nice, clean and secure. Upfront about costs and fees, great experience so far!

kayla was wonderful to work with and very helpful.

Kayla was wonderful she helped us with all our moving needs

Kayla was fast and efficient, got me in quick and with a nice smile.

EXCELLENT experience from Kayla

Kayla is very helpful and pleasant to deal with...

She's amazing, great smile, great personality... Great help kayla

The people in charge of this storage business have a, "unique" way of problem solving. Exterior door locks broken for months on end? Just remove the locks from the exterior door, problem solved! Customers complain that there are not enough carts available for moving items in or out, just get rid of ALL of the carts, problem solved! In the year I have rented at this location my rent has increased 40%. The actual management of this location is a joke, they really don't care.

Lynn is amazing! :) she always has a bubbly attitude and I love her service!

After nearly 16 years in this facility I'm about to kiss it goodbye. Constant rate increases (no less than 10% each time) and a cavalier attitude towards property maintenance (broken doors and locks, broken door props) that compromise the very security we pay for...is pushing me to find better somewhere else. I may even use my own garage I'm so sick of the arrogance of PS's upper management who couldn't be bothered to return my call. Too bad, because the on-site staff is very good but they're let down by apathetic regional management.

Lynn is Soooo! Helpful and AWESOME!

Love the customer service! Definitely recommend!

Friendly and cheerful staff. Clean yard

Public storage has great customer service and bethany was very helpful.

Great customer service and very well maintained property.

Lynn was so professional, friendly and had the answers to my questions. She helped me out tremendously and I would recommend this storage facility to anyone looking for convenience and good customer service. Thanks Lynn for all your help the pother day! You saved me!

Lynn helped me with start to finish even though I had the unit for almost two years. Great place to store!

Amazing customer service. Lynn was so helpful with my storage questions. She has a great attitude and friendly personality. I will recommend this location to my friends and family.

What a great place, great customer service. . Lynn was very intuitive and knowledgeable. ..

Awesome service by both Jennifer and Lynn! Have no complaints, except in this heat it would be nice if both storage facilities in Ahwatukee had working golf carts!!! Lol.... Super friendly staff and a great experience so far. The friendly staff can make or break a deal with me, so obviously management treats their stuff good cause there happy, professional and nice. :)

Lynn provided very friendly, informative, and efficient service when establishing my lease.

Lynn was very helpful and very polite!

Lynn is a great person and helped my family get a storage unit extremely fast with no hassles.

The staff here are awesome! I was helped plenty of times. Here the people are awesome more than i can say. Great service can say enough things about this place.

So professional and made my experience so easy.

Wow! I was greeted with the most amazing customer service! I had a lot of issues with moving and storage..they had solutions for everything! We came in tired and left smiling! Thank you, Gabby and Jason! You're the best!!

Fantastic experience!!! Lynn and Ashley were extremely sweet, personable, knowledgeable women with awesome personalities. They helped me greatly during this stressful period as a first time storage user!!! As an office manager, I hope corporate realizes how lucky they are to have them as employees!!!

Not quite sure if the previous reviews are 'paid for by owner'/ Christina My experience is awful. Within few months I have got 3 unexplained rate increase. There's been a high turnover in staff.. The unit is not air conditioned but they keep raising the rate as they please. Horrible business

I have been storing my painting tools here for a while the price is affordable and some of the units are outside for easy access.

Ashley was fantastic! Very courteous and professional- this was a pleasant experience.

Had the pleasure to do business here today after several visits to other storages in the area left much to be desired. I was greeted immediately by a friendly, knowledgeable, and very professional employee by the name of Ashley. She quickly gave me a run down of the facility and within minutes was leading me to a unit that fit my needs perfectly. She thought of everything I would need to consider to get the most out of a unit and was thoughtful enough to suggest additional resources to help ease my upcoming move. The enrollment process was quick and painless thanks to her efficiency. Would definitely recommend to anyone with storage needs. And sincerely hope her supervisor sees this review because she is the kind of person more companies like this need to employ.

Gosh this place is FREAKING AMAZING !!!! The lovely lady that helped me out is the manager and her name is Ashley. Have to admit her attitude, personality, and great smile goes a long way. She is perfect. Loved the place because of her.

Ashley P is awesome. She was so personal and friendly. What an excellent employee.

Ashley did an amazing job with helping me and was very kind

Ashley is badass, wonderful job and saved me money #badassary

All the staff is nice! Just recently I needed to down size my unit and Ashley was very friendly and knowledgeable on all questions I asked. I feel she took the time to work with me to get the best price for my needs. This facility is clean and in a great location for Ahwatukee residence. I would recommend this Public Storage for you !!!!

Ashley demonstrated great customer service and helped me with every question I had.

Got two storage units about six months ago and worked with someone else than Ashley but ran into a few issues and the Ashley has been beyond outstanding in helping me and my family with our storage units. I highly recommend this location as long as Ashley is here. I know you can find a lower cost storage place but the service here and Ashley go beyond what anyone has ever done for me at a storage company. Thank you Ashley, your the best!!!

because Lynn and Ashley was the best to me and I really appreciate them alot everyone should be like them

I never thought I would be in the position I was the past few days. Everything I own is in two storage units on this facility and due to a very unfortunate situation we have been unable to pay our monthly storage fees. Our units were due to go to auction tomorrow. My husband and I did everything we could to gather enough money to pay them and Ashley, at the Ray road location was such an incredible help to us during this process. She went above and beyond and made this horrible situation into one that was not only tolerable, but enjoyable. She was very empathetic and was just a pleasant person all around. I look forward to dealing with her again. She actually made us want to stay at the location and not move our two storage units to another less expensive facility especially during the holidays.

Lynn was absolutely wonderful and very professional!!

I called in and spoken with a young girl named Ashley. She was very helpful with answering my questions, as well helped relieve concerns I had with renting storage.. I came in Ashley was very friendly and energetic. Showed me around the place is a well set environment , very clean and we'll managed.. i would recommend this location to everyone!

Fast service friendly would definitely recommend this location

Great customer service!! Christina is always helpful & friendly.

Christina is always very helpful every time I come in. She always has all the answers about prices and availabilityof units. I've enjoyed my time here at Ray Rd Public Storage. Thanks

As a long time user of Public Storage facilities, I am impressed by the way this facility is run. Both Christina and Lynn are extremely helpful and are always cheerful. The facility is neat and clean and it's always a pleasure to visit here. This is my place of choice when I need to store items and recommend it to all my friends.

Safe, clean, comparable rates and excellent customer service. Christina was very polite and helpful!

Very great customer service . Very friendly!!!!

Great customer service.

Christina was very helpful in picking out the right size space for me and great customer service if your looking for storage come here.

Christina is THE best!! She has a great personality with people, knows how to handle stressed people & it's a delight to come in to the office. Thanks to her : )

Kristina was very helpful , she went above and beyond to help us. Will recommend to family and friends.

Christina was extremely helpful in assisting me with obtaining a storage unit on short notice.. Her customer service went above and beyond! She was fantastic and made the entire sign up procedure smooth and fast.. THANK YOU Christina...

I had a wonderful experience with Christina. The service was great.

True professionalism, well maintained, and excellent staff!!

Great place and great people. Very clean!

no issues, easy access in and out, property manager christina was great.

this location very clean I've stored for while manager Christine is very nice and helpful office has tons of supplies for moving.l recommend storing here .

I would recommend this location to anyone looking for storage in the area. The property is very well maintained. Also the Manager Christina is awesome!! Super helpful and answered any questions or concerns we had. We stopped in right at closing time but she never hesitated to take the time to show us around and make sure we were getting the best size & price for our budget.

Great customer service from Christina..always pleasant & very helpful. Would highly recommend this facility to anyone in need of storage.

The place is great, the service was excellent. The place is very well kept.

I was in the ray Rd store yesterday and was highly impressed with the professional and helpful service given by Christina the level of service was unmatched by any business I have ever been in and will recommend This facility to all my friends and family

It was a great experience....Cristina was very helpful and knowledgeable, had all the answers to all my questions. Great customer service!!***

Excellent! Met all expectations and more!

Very pleased! Sabrina is an excellent manager. She has always been so helpful and sweet on the phone & in person. She called today to see how everything was going and to see if she could help in anyway. Which is Awesome!!!! It made me feel she actually cared about their people!! Unlike some places. **cough cough UHAUL!** just saying....lol :) I found out some info on boxes & She also told me about that box pack that comes with tape and bubble pop so I am Not sure what I'll need yet but I will definitely need some by next week as I'll be storing more items to get ready for my move. I love Public storage <3 :) Thank you Sabrina! - couldn't ask for a better storage manager/property or deals ::). As promised 5 STARS!!

Sabrina has been and continues to be very helpful and courteous to me and my family. I would highly recommend this location to anyone. Thank you Sabrina with everything you have done!! Derek Brown

Sabrina was very helpful. Polite and very knowledgable. Great move in experience.

Sabrina is awesome. She. Provided answers to all of my questions and was able too suggest the vest possible storage unit for my news. She was also able to hold the unit until my mover's could arrive. I truly appreciate the courtesy ans assistance she provided. I would recommend Public Storage too anyone.

clean well maintained property, I came in yesterday to move out my mothers storage. Christina was very helpful and a great personality. I would use this storage if i need one in the area.

Christina was frienly and very helpful. I enjoyed working with her!

Sabrina is awesome and a delight. Took great care of my needs.

I went into the office to make my payment today. Sabrina, the property manager is always so pleasant and positive. This property is well maintained and centrally located

Great service. Nice property. Highly recommend this location!! I was/am very pleased by the customer service Christina provided. She was very polite and beyond helpful….. I told Christina what all I needed to store and after looking at a couple of different size units, her suggestion was perfect! My stuff fits in that unit with just a little walking room to spare! I came to the location in the morning and that afternoon, was able to start moving my stuff in. Glad to be at Ray Road Public Storage!!!

She was very helpful like the service

All I wanted to do was go in and check out prices and the twogirls at the front desk were fantastic! They were really nice and I loved it c:

I came into this location on Wednesday to look at an inside storage because I am moving in march & wanted to check out prices and see which size I needed to rent & was greeted by a very nice young lady named sabrena. She was very polite & answered all of my questions & showed me a few different storage spaces. She knew a lot about the way I could store my items & gave me two price quotes to take home. I was very pleased with her customer service & had a great time talking to her she made me feel very comfortable. I loved the fact that she explained everything in a way I could understand them better. The location was nice & seemed very well kept & I would feel very secure storing there I will be moving out of my home to move in with my husband and need the storage to hold things I won't be moving with me. I won't be moving until march 1st but I will be storing at this location because it will be just a cross the street from my home she gave me a list of options and her phn# to call when I am ready to rent in mid febuary. I wanted to give this review to say Thank you so much sabrena for all of ur help!! I'll be talking with you soon!!

We chose this location because of the great first month special and even after their rates are very reasonable; especially given that they are climate controlled. All of our belongings fit nicely into the space and we never had any problems accessing it. The carts they have on loan were very helpful as well. April at the front desk was great when we moved out. Employees like her are what makes people want to come back. Thanks April.

Was out scouting local storage units and was blown away by how awesome the manager April was. In addition to being closer than the local competition, the manager April was very kind and knowledgeable about all the services and products. She was also friendly and personable which goes along way. 5 stars for location and the manager!

Dawn was excellent. I was in a big hurry and she handle my needs easily and professionally. The instructions were clear and easy and the place is clean and well lit. I would strongly recommend this location to any that need a quality and convenient place to store your belongings.

We use this storage in Ahwatukee year round to store what we need in the Phoenix area for when we winter in Arizona. Best thing to consider when storing your belongings in Phoenix; 24 hour cooling of the units. Uncooled storages get to be 150 degrees inside during AZ summers. Love the location too right across from our Ahwatukee condo and the shopping loop on Ray Rd.

I have had to use storage units from time to time over the last 25 years, and I have been so pleased with the service I received from the Public Storage facility on Ray Road in Phoenix, AZ -- specifically with Dawn. She has been so kind and helpful, and I wanted to share this with potential customers and also with her superiors at Public Storage. It's a pleasure to deal with someone who succeeds in being as compassionate and helpful as possible. Thank you, Dawn!

I've been very happy with Public Storage on Ray Rd. It is easy to get in and out of, there are always dollies available for moving bulky stuff, it's very clean and the manager is really helpful. I was downsizing units and she helped me figure out the best way to do it for the least amount of money today and going forward. Thanks!