Public Storage Self-Storage Units at 3906 E Ray Rd, Phoenix, AZ

Javier was wonderful and walked me through the process over the phone. Although I ended up needing a unit closer to me, this was a great experience and I recommend calling with any questions or concerns as they are happy to answer them.

Damien was incredibly polite, professional helpful.

Thia is the only location that never has staff in it it's crazy and have to constantly call and prayer you get a return call

Mackenzie was wonderful. She helped me find the best storage for my needs, taking time to walk me to several units. Thank you for a 5 star service.

McKenzie was very helpful and has great customer service!

Great Job! Damien is thourough and professional.

Damien was very knowledgeable helpful and made it a quick seamless transaction to get the unit rented

Damien was great in assisting me get information I needed, to get a unit transferred. Thank you Damien and team!

Clean, climate controlled and dry. I have been impressed with my storage unit, the space is perfect size for all my needs and the prices are comparable to others... and Damien is the man!

Damien is super awesome. Property is super clean and I felt safe entering and exiting. Will use again in the future.

Damien provided excellent and exceptional service and was very understanding of everything. They even saved something I had forgotten to get out for me. I recommended coming here!

Customer service was great Damien was so helpful

Damien was very helpful. Great customer service at the location.

Damien has been so kind and helpful getting us moved in!

Amazing team, highly recommended..Excellent guest service…100%yes

Great service. Very clean secure facility.

Damien was very helpful. Great experience!

The customer service here is great

Damien, a very helpful manager. The property is super clean.

Good customer from Damien

Damien was great awesome service

Great job!

Damien and Joe are super awesome. Great service and very helpful with assistance to my space

Damian and the staff are super friendly and helpful. He helps me with our business units and our account anytime I have issues or questions. Would definitely recommend renting a unit at this location!

Damien is the BEST!!! He was so helpful when I was buying a unit, and he’s always very kind. I am so happy he has my business!!

Super friendly staff, Damien was super helpful when I was having issues opening my door. He dropped everything he was doing to assist me. Love the indoor storage, it’s clean and temperature controlled!

I was in a pinch, and need to be out of my apartment in a week and am not able to move into my new house yet so I made a reservation online for a storage unit. I received a call shortly after from Damien confirming my reservation and he told me I could come in to the store the next day and finish everything. I saw a larger unit had availability and he was able to switch my reservation no problem. When I went the next day he walked me to show the unit available and he knew everyone that was there by name he is so friendly! Superb customer service! He got me set up and squared away quickly and very easily and explained the app to me too. Will definitely reccomend this place to anyone in need! 10/10 thank you Damien!

Went in to get some pricing and I was helped by Paula. She wore a smile from the time I arrived, until the time I left. She is extremely knowledgeable and very helpful. Will definitely be doing business there!! Highly recommended! Thank you Paula!!

We showed up to the site to talk about the reservations but the door was locked so we parked in the parking lot and called for help. Lauren was super helpful in reviewing the pricing and sizing of unit and transferred to the Customer Service to cxl one of the duplicate reservations. Damien has noticed that we were outside and walked to us to see if we needed help, which I did because I couldn’t get the payment info to come up. Over all was super easy, everyone was friendly, and glad we got it done for their special.

Need to highly commend an employee by the name of Amari (not sure of spelling). Finding employees that are willing to go over and beyond their duties to accommodate customers or simply do what the "job" calls for is quite uncommon anymore. On more than one occasion my interaction with Amari had impressed me enough to write a review about my positive experience and satisfaction with the Public Storage on E Ray road.

I came in and inquired on a storage last month and was helped by the associate named Damien and he provided the best customer service ever. He answered any and every question I had concerning my storage unit and also assisted in my unit with the light as he was already clocked out and heading home. For the best customer service I highly recommend speaking with Damien he will get the job done.

Great customer service! Damien is a great employee!👍👍

Public Storage in Ahwatukee is great! Damien was so helpful and the site is really clean. Highly recommended!!

Damien was awesome! Communicative professional and courteous. Thank you Damien!

very clean and very helpful

Curtis was extremely responsive and explained everything in detail.

I have had a storage unit for many years and was amazed by their customer service today. I forgot two boxes of Christmas decor on the loading dock (communication error with my partner) on Saturday. On Sunday I went back to the facility to see if maybe it had been turned in. Luckily Damien was available in the office and knew right where my boxes were being stored. He went to get them and even loaded them in my vehicle! I think that the owners of this facility finally had an excellent management team in place! Not only was the customer service excellent, but the facility is immaculate.

My experience with them was awesome they were very helpful, courteous, and treated me good I'm satisfied with their services and would recommend Public Storage for anyone who needs it. Thanks guys!!

Dave and Omari were very helpful in helping us find the best storage unit for our needs. We asked if we were able to view one of the units to get a visual of the space and were helped right away! Very thankful for their help!

Best storage to rent! Damian & Dave both go above & beyond to help their customers! Was late on my payment & they helped me get by without and a hassle! as well as providing waters & overtime when there afterhours. Amazing service, would definitely rent with them again anytime in the future! 🙌🏼

Omari and Dave.

Great customer service and good fall sale deals

Management is unprofessional at this location. A person identified themselves as a manager Gina and was super rude. The storage is a little different with their locking system. You’re forced to buy their lock. No traditional storage lock will fit their door. So a way to lock in the customer when they need lock options. I If you loose your keys your told that they don’t have copies of keys and that you as the customer have to take off your own lock. Then they suggest get a lock smith. So as a customer if I know how to cut locks by drilling and the lock is mine then I should be able to remove my own lock right. This Gina person came up and started yelling at me saying I can’t remove my own lock that it’s not allowed. I asked to see the policy and Gina ignored my question and told me to leave the property. So frustrated as a customer. I don’t recommend this storage location especially if you’re a kind person like me and expect to treated with kindness. Spend your money on storage elsewhere.

10/13/2023 - Dave and Omare made the process quick and painless with smiles. Would recommend.

Wonderful customer service I was helped by Dave and Omarie very clean and inviting environment. Highly recommend this store if you need any storage

The storage facility is super clean, conveniently located. The staff, especially Damian is super friendly!

I received great service today at public storage.

Damien has really improved the facility customer service! Thx!!

Damien was awesome