Nikki was great to work with. She was thorough, professional, and knowledgeable about the different options. Thanks, Nikki!
Nikki helped my fiancé and I find the perfect space for all of our belongings! She was very professional and super friendly! Definitely recommend using Public Storage especially since I’ve never had any issues. Ask for Nikki if you want someone knowledgeable and caring :)
Nikki was great! Helped me and my fiancé showed us the unit a few times just to make sure everything would fit! Public storage has always been good to me easy to use and super friendly thank you so much for making us feel at home!
I was able to get a great rate for my first storage unit. After starting to place my items into the unit I was going to need a larger unit. Jared from the front office was able to make the transition very smooth and easy. Thank you very much Jared!
I would like to add that I recently vacated out of my unit and Josh was very helpful and responsive to my questions. In addition he even helped me move a few items out of my unit. This is a blessing and I wanted to say thank you very much Josh for your help. Please keep it up.
Very helpful and answered all my questions
Jared was very helpful and understanding to my situation
I have been using this public storage for an year. Really good bet on this one. Staff are helpful. They will provide with the right info and at a very good price compared to other location. Few times bumped to Jared who is really informative and a good person !!
Safe secure clean climate controlled
Had a great experience at Public Storage today. TAYLOR was helpful, knowledgeable, and kind throughout the entire process. Not to mention this guy drove across town to let us in. Taylor needs a raise!!
We're storing our grandma's things here since she recently moved. Everything has gone well and pricing has been affordable.
This storage place is located near the Freeway. Cameras and gates keep it semi safe to store your stuff.
Best storage space in Phoenix. The staff is excellent. They make all customers feel special.
Jared was great was very helpful will recommend
I've been a customer of Public Storage for over three years and really trust the company to take care of my stored content. I feel safe, and my important stuff is safe at the PS properties. The staff, especially Melissa and Ellie, have been very helpful and have worked hard to accommodate my needs at all times. Also, Jared at 7th Ave & UHills location was pleasant and knowledgeable in my recent transaction. Great staff and service!
Jared was super helpful in getting me into my storage unit with a good deal! Very personable and thorough in explaining everything. Thanks again!
Anne was awesome and very helpful, that woman deserves a raise!
Ann was very helpful and efficient. Highly recommend this location.
Rosie at Public Storage is amazing! After getting to the storage facility and realizing i lost my storage key Rosie was able to get me a lock smith to the unit in minutes and had my unit opened right away. She went above and beyond to make sure I did not waste an entire day of renting a moving truck and getting friends to help me move.
Janet gave me the best first time customer service experience.
Melissa was extraordinarily kind and professional.
Melissa has EXCELLENT customer service made the process of getting a storage unit easy to understand. Definitely recommend for sure 👍
I just opened a storage unit at this location. Staff member Rosie was very helpful and great customer service.
Muy buenas berry good Yanet
Janet was incredibly helpful and patient, taking the time to answer all my questions thoroughly. She guided me through the move-in process, ensuring I fully understood everything before signing. Even with others waiting, she remained professional and made sure I was completely satisfied. Highly recommend her! Thank you so much, Janet!
I'm very happy with my units so far. Yesterday I got a new unit.we need more people like Caitlin in this world she's the one who helped me out to get my unit very hard working girl. Muchas gracias
Caitlin was very helpful getting my storage unit set up.
Caitlin did an amazing job setting me up with my unit. Appreciate all the help!!!
Ann was so friendly and knew exactly what she was doing! She has such a positive attitude!!! Love it
Was clueless on what storage unit I needed. Destiny took the time and was very patient. Showed me my opinions and helped me figure out the best one. Great customer service. Good job Destiny you made a bad day a little better.
Geno was awesome today! He walked me through the lockers and was a great help!
We moved into a smaller unit today and Ann was so helpful with all aspects-from the locks to the app, to the insurance,
to the access at the gate sites. Thanks Ann!
I had trouble entering the gate had to stand in the hot sun and wait and I had to go inside and receive help and still stand in the hot sun while she fixed the problem. The problem was finally resolved and all is well.
Ashley was great and made the storage rental process fast and easy!
Ashley the manager over at 669 W. Union Hills Dr. was so professional and patient with my needs. Great customer service.
Destiny was very professional in helping me with my needs,all my questions were answered and more, I appreciate your smiling face and outstanding attitude.Thanks
Carlos was awesome help and kindness!
Destiny took great care of me 5 stars all the way around
I stopped in randomly to just get information, and instead I got superb customer service from Destiny. Destiny took the time to show me multiple units and answer my questions. Through Destiny I was able to find a unit that meets our needs at a very affordable rate. Well done!
Visited Public Storage on Union Hills and 7th Avenue today to look at a storage unit and was so impressed with Ann’s excellent customer service. She explained everything very well and showed us around the property even when we showed up a few minutes before closing time. Ended up renting a unit when we were just visiting to look at what they have available. Thank you Ann for making this a great experience and we don’t need to look any further for a unit.
Experience was top notch made possible by Ann. She goes above and beyond while being knowledgeable and very pleasant. Would definitely recommend.
Had this storage for almost 2 years. Clean place. Destiny the manager is on top of things and I appreciate that.
Service was friendly and helpful, facility very clean, rent less expensive than expected.
Ashley provided exceptional service, the entire process was a piece of cake. I just wanted to say thanks and keep up the awesome work.
Destiny Chasse was a big help
She could Answer all the questions I needed fluently and simple , great help
These people r great especially Gregg. He was the best.
Thank you so much Melissa! You made moving in and setting up Public Storage App super easy! 10 Stars ⭐️!
Juan Carlos was AMAZING! He spent time helping me find just the right solution. He didn't seem put-out or make me feel rushed. He is an asset to your organization!!
Melissa did a great job very friendly
If there were 6 stars, Melissa would have earned them. She gave great service, very transparent with pricing, extremely clean facility and great vibes.
Melissa was amazing and very helpful
Good company good storage facility excellent Croatia Kendra! And Melissa very good service excellent people good location five star rating the best
Been a customer for 10 years and all they do is keep raising the rates. They say you have a chance to win on auto pay $1,000 but in ten years I have not won. So good luck everyone with that.
I guess after reading this review they decided to help me out and lower my payment. It was really nice of them to do that.
Melissa was very pleasant and thorough. The process was super fast and easy. Thank you I appreciate your help
Melissa was very lovely and very fast she got me in and out with no wait.
Was very happy
Melissa was awesome she took care of all my issues !!!!!!!!
After dealing with the BIGGEAT headache of my own design, Melissa was the absolute GOAT. I would be in shambles and buried in fees if it wasn’t for her
Melissa was awesome. Very courteous and professional.
Melissa was a "Life" saver! I rented the wrong type of unit, and she helped me through the whole process of getting the correct unit needed. This was all on moving day. I so appreciate her assistance!!! Smooth sailing with her even though she is a Dodger fan GO Diamondbacks!!!!!!
MELISSA WAS A GREAT HELP!
Good place. Nice employees. Prices are a bit high though.
The area was clean and well lit . Pretty much a great experience . One suggestion, a trash can or two wouldn't hurt .
Melissa was very helpful !
I rented a unit at sixth Avenue and Union Hills and Rosie was wonderful there. I started on the Internet and found what I needed and then finished with Rosie. The only thing that I would say you need to call ahead is to find out if it’s climate control because they have both and the Internet doesn’t tell you whether the one you pick is climate control or not but I will say that Rosie was so helpful and so polite and nice to deal with, you couldn’t ask for a nicer person to work with
The whole team was amazing and made the process go smoothly! Two employees showed me the unit I rented and showed me how to use the app as well! Wonderful service and staff 👌🏽
Melissa and Eric were extremely helpful and walked me through how to N use the app too, for easier access and account information! Very happy with my experience here ❤
Melissa and Eric were very helpful
Damien was amazing! Thank you
Damien & Melissa have been so helpful with my customer service needs, I greatly appreciate the staff here!
Melissa demonstrates outstanding professionalism, patience and client care. Along with her extremely pleasant smile, her clear and concise explanation of policy/procedure made for a seamless transaction. I am SO GLAD my reservations at three other locations did not work out and I was able to rent at the originally selected location: Melissa's Place. 🤗🙏🤗
Wow, what am awesome experience. Kathy was amazing, friendly, very helpful, and made the renting process enjoyable.
The place is spotless. Very impressed what the whole experience
Can in to find a storage for my belongings. Melissa and Robert did a amazing job helping me find a storage in a decent amount of time .Very positive people . Not that it matter but they also have a very funny sense of humor .
I had a really good experience with the rental of storage space with the service of Melissa and John and Melody I believe they make the experience good.
Mellisa’s professionalism, hard work, and customer service went above and beyond my expectations. Promote her immediately!
Making a reservation was super easy, Melissa was so knowledgeable and friendly! Thank you Melissa and Damien
Melissa was very helpful helped me get into the right size unit. Thank you Melissa
Came to visit this location and was helped out by Melissa, 10/10
Melissa and Kaila were not only 2 of the nicest and pleasant people I've met in some time,
They were also extremely knowledgeable and professional in describing options and helping me with my choices .
I wouldn't hesitate in recommending this facility
To anyone who needs to storage.
Thanks again,
William Schumacher
What a joy to have met Isaac Varela! From the moment you meet Isaac, you can tell that he cares about his customers and his job. Which he loves I was told. Be has some if the best customer service that we have received in quite a long time. You just don't hear, see, ir receive it anymore. It used to be the first thing that people would speak to each other about. If anone could give this young man a phone call and tell him "job well done" and you made a customer very happy with her service! Thank you and sorry for the length of my post just thought it should be known that there are young men out there that are polite and helpful.
Nicole was amazing!! When no-one else would help or return my calls...Nicole returned my call promptly and addressed my issue on the spot! Can't say enough. Thank you, Nicole! Been renting here for 20+ years and this is the best service I've gotten.
i just needed to share how Nicole did a great job at serving me customer service for my father who has a storage unit there. i go to the one on cave creek , and i had to go down to 7th ave because no one is ever in the office. She helped me every possible way she could. she went out of her way to make sure we were happy! Thank you Nicole!
I was there before they opened. Kody was there waiting for the manager to open the store and I was having trouble getting through the gate. He walked me through downloading the app, showed me how easy it is to use and I got in to my unit. Thank you Kody!!! Great helpful employee!!
Very clean property , Nicole was very nice , and very helpful with everything I needed and answered all my questions.
Ashley has amazing customer service
Susan with Public Storage, 669 West Union Hills facility was EXTREMELY professional, friendly, kind, caring, knowledgeable, and courteous.
She went out of her way to provide the highest level of customer service imaginable.
In a day and age when quality customer service is rare, Susan exemplifies what true customer service, by definition, is meant to be.
Keep up the good work Susan.