Public Storage Self-Storage Units at 1755 E Main St, Mesa, AZ
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 64/moSmall 5'x5'
$ 64/mo $ 64Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 67/moParking 10'x15'
$ 67/mo $90Best Price Label
- Uncovered parking
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $104Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
8'x5'Online only price$ 80/moSmall 8'x5'
$ 80/mo $107Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 100/moSmall 5'x10'
$ 100/mo $133Best Price Label
- Inside unit
- 1st Floor
10'x8'Online only price$ 107/moMedium 10'x8'
$ 107/mo $142Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 124/moMedium 10'x10'
$ 124/mo $166Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 128/moMedium 10'x10'
$ 128/mo $170Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 142/moLarge 10'x15'
$ 142/mo $189Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 172/moLarge 10'x20'
$ 172/mo $229Best Price Label
- Outside unit
- Drive-up access
10'x14'Online only price$ 173/moLarge 10'x14'
$ 173/mo $230Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
20'x10'Online only price$ 228/moLarge 20'x10'
$ 228/mo $304Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
14'x15'Online only price$ 249/moLarge 14'x15'
$ 249/mo $332Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Mesa
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Mesa Storage Units On Main Street
This Public Storage in Mesa, located on Main Street between Gilbert Road and Stapley Road, offers a variety of self storage units to customers in the Mesa, Tempe and Gilbert communities.
Cheap storage units range from the 5x5 unit, perfect to store seasonal items throughout the year, to the mid-range 10x10 unit, a great self storage option for a home or business starting to outgrow their space, as well as the large 10x30 unit, which provides ample storage space during a whole home remodel for families in the Longfellow Elementary School and Mesa High School neighborhoods.
Easily accessible off of the 60, 202 and 101 freeways, this Public Storage is a convenient option especially for those in the nearby Deserama Mobile Ranch, Palm Gardens Mobile Home Manor and Castillo Nuevo Mobile Home Park with self storage needs. It's also just minutes from Superstition Springs Center, a premiere shopping destination in the East Valley.
With over 700 storage units, as well as parking rental options for vehicles, boats and RVs, it's also the perfect self storage location for those visiting the nearby Towerpoint RV Resort and the Mesa Spirit RV Resort.
- Manager lives on-site
- Keypad access required for facility entry
- Climate controlled storage unit options
- Easy access from Superstition Freeway, Loop 202 and Loop 101
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 820)
Anthony had a line out the door and helped out everyone quick an easy best customer service
Thank you Anthony For completing my rental
Anthony has always helped me and my family out who rents at his location. Just showing my appreciation of his kind demeanor and work ethic.
Thank you Anthony for assisting me with our companies deliveries. It was all perfect timing now I do not have to come back today for the 2nd delivery.
Anthony is amazing rented me my space and helped me download the app using his hotspot
Thank you Anthony for helping me get into the gate
Anthony helped me download my app thank you
Brianna was very helpful and the process easy. Manager called me when I reserved the unit to answer any of my question. It was a great deal for the unit size. Thanks alot
Rented out a room that had a bad latch on it and I couldn’t get it to lock. Anthony and Brianna were very helpful and even stayed late to replace the latch so I could lock up my unit. Thanks so much!
I just moved from California to Arizona and I am so grateful I found this Public Storage location. Firstly, Anthony (the GM) was amazing at not only returning my phone calls quickly, but he was so patient and kind and flexible. His attitude was initially why I wanted to go with this facility. Then when I arrived, Breanna at the front desk gave me the best customer service I have literally ever received. She was amazing and made the entire process so seamless, I really saw how much she cares about what she does! If you are looking for a great facility with incredible customer service, you cannot beat this location.
Anthony and Breanna helped me with my situation I did leave a 2 star review before but they answered all my questions and helped me fix my account great customer service 5 star
Breanna is awesome ! Very helpful and great customer service helped with every question I had and showed me the unit and helped me in every way possible!
Breanna at Public Storage was very knowledgeable and helpful. The whole process took less than 30 minutes.
Anthony was great thank you
The woman that took care of me in the office was extremely helpful, courteous, friendly , knowledgeable and made the whole rental experience easy and quick explaining everything in detail . Due to her performance of her job resulted in the 5 star rating I gave . I would highly recommend anyone looking for a storage facility to look them up ! 👍
About time public storage started hiring GOOD people! Breanna was the MOST helpful for all of my storage needs!
Anthony was great he helped me out and set up my car rental for me while I waited in his office
Anthony and breanna were amazing and helped me complete my rental
Anthony was great 👍🏻
Bringing my two kids in was quite stressful but Anthony helped so much! Thanks, excited for our new storage unit!
I have been to a lot of public storage, and was unable to find my account, so I came here and Ashley was very helpful and got it done thanks you
Great service from anthony even though he doesnt sprak spanish he found a way to still complete my rental
Anthony was great stayed after closed to help out with my app to get into property
Anthony and breanna helped me transfer my Space thank you
Rachael was Excellent & really Professional on renting a unit. Really fast service! Definitely recommend!
Great place and the employee breanna was very helpful when i was confused. Fits everything I need
Great customer service!
It’s nice having a climate controlled space however I don’t like that they raise the rate so often!! It’s already gone up $40 a month from what I started at!!
Stupid rules with curfew time. Strict with it too
Anthony and breanna are amazing thank you for all the help
Muy buena atención Antony muchas gracias
She was informative and friendly. The area looks clean.
Anthony made it super fast and easy! Great experience!
Anthony was Very Communicative with me during my Move in Process again with Public Storage. 2 times I been with you guys he has been very Nice and respectful. He takes his Costumer Service very Well. I actually Came in the office and He was ready to go and wasn't Slacking .
Thank you Anthony for setting up my app
Fast and easy process thank you
Anthony and Tracy are amazing
great experience with Tracy and Anthony
Anthony and Tracy were so kind and helpful. They made sure I was able to cross storage unit off my long list :-)
Anthony is of great help!
Great service! Highly satisfied!!
Great service from sandie and cinnamon! Edit: doesn’t take long for Public Storage to raise your rent. And then they keep raising it. We moved to another unit.
Thank you Anthony for logining me back into my app. Great customer service and very friendly
People breaking into the units at all hours of the Knight management lives on site they're horrible people I do have to say they did not want to keep my things we work with me to get my things back they are just not great people
Anthony is a cool dude
Anthony and Ashley were wonderful
Anthony was a great help today with my space door and app
Great job Ashley
Anthony was a blessing he helped fix my door it was horrible to open it kept getting stuck and he fixed the issue while helping others out at the same time great manager
Anthony was the best he showed me how to download my app to open the gate great service
Anthony and Alex called us to ensure that we are satisfied. They noticed rv gone for a time and called to ensure all ok. Great service.
Anthony Alex and Tracy were wonderful at helping me get into my space and help me to download my app to be able to utilize it to open the gate amazing team you have here keep it up
Thank you Anthony and Alex with my payment and helping me login into my app finally great customer service
Anthony is just so amazing he helped me while my app would not work and I was able to get to my storage he even stayed after they were closed
I was helped by Tracy and Anthony. She is the friendliest person I've dealt with in customer service in ages. Anthony has so much knowledge he dispels any doubts during the process and is super friendly too. My whole experience was such a great one. I will be telling all my friends!
I called for information and Tracy took the time to answer all of my questions. She didn't rush me off the phone or transfer me to someone else. I appreciate customer service like that.
Ashley is great! And Anthony and Alex is good too!
Anthony was very helpful
This Is A Great Place To Store All Your Belongings. Its Safe, Its Secure, And Its Clean. And Not To Mention The Service Is Over the Top Amd Beyond Awesome. Anthony The On Site Manager Is Awesome With Interaction And Service With A Smile ☺
Great customer service!
Anthony was such a trooper dealing with all of my questions pertaining to a storage unit. He was so helpful and so informational too!! He answered all my questions with ease and quick!! That boy knows his stuff!! Give him a raise he's so good at his job and excellent at customer service. Hands down 10 star service!!
Anthony helped me complete my rental
Anthony is an amazing manager Tracy and him help me out so much and he has cleaned up the property so well and got rid of all the riff raff traffic great job it's really secure since Anthony has been in management he needs a raise
Anthony helped me find my parking space the only recommendation is to get the parking spaces painted again but great customer service he didn't need to help me it was after office was closed it is appreciated thank you
Anthony was amazing thank you for setting up my app and helping me rent my space
Horrible mgt dirty people breaking in at night
Customer service was poorly
Anthony and Michael helped me rent my space today thank you for your service
Anthony Tracy and Michael are a great help
Anthony is a excellent property manager!
Thank you Anthony & Tracy for making our check in easy and simple. Nice clean facility and good location for easy in and out.
Anthony helped me set everything up. Explained everything clearly and worked with me well. Called multiple times to verify my reservation though.
Awesome check in! Anthony was great!!
Anthonyhelped me with the storage app great customer service
I went with my friend who needed a space and Anthony was great. Very knowledgeable and let us see the space before renting. Public Storage did great by hiring Anthony to help out customers!!
They were very great and friendly!! I had an issue with accidentally getting the wrong size of unit and they were extremely helpful with getting me the right one. Easy access and very great business. Will help you with your needs
Great price with a smooth and easy contact-less renting process. I rented the unit online and 20min later I was at the unit with the lock waiting for me inside. I was actually quite surprised how quick and efficient it was. I met the gentleman later that day (apologies, I don't remember his name), but he was great and totally on the ball.
Anthony was great he helped me with the rental and downloading and signing into my app you are the best!
Great Customer service and a well managed storage area
Anthony is amazing and very helpful and a pleasure to be around 😊 Recommend renting here for sure!!!
Anthony service was far and beyond was helpful with a quick setup on my storage
The staff there is vary nice and very helpful
Anthony was really nice and great customer service
Anthony is a very respectful you man he’s a keeper
Anthony has best customer service hands down
Anthony had great customer service
Anthony was amazing and helped me out with my lock issue thank you
Thank you Anthony for helping me set up my app and rent my storage great job and service
Anthony Great service Help me out a lot
The manager was so polite and very helpful. We would use this storage place again!
Anthony really helped me out!!! Professional and great customer service!
Anthony was super helpful in getting my key unstuck from the lock! Great customer service!
Anthony great customer service
anthony was great fast and friendly thank you
Thank you Anthony! He was efficient, knowledgeable and saved me time as I needed a storage asap! Great customer service!
Anthony was so helpful and VERY kind!! Always a pleasant visit when Anthony is working!!
Anthony was amazi ng thank you for all the help
Had great service renting from Judy.
Anthony is very nice to work with. This is a great place to store!
Anthony was amazing helping me navigate through the stressful time of moving. He made my storage experience so simple quick and easy! Great customer service
Anthony has excellent costumer service and brings such a positive energy! makes storing my items at his facility so easy and helps me every step of the way! Grateful to have met someone as friendly as Anthony.
Your basic Public storage. Responsible pricing, but would check availability as soon as you know you need a unit. I had to go to a location a Lil further from my house because they were full.
Supportive, helpful. Good customer service!
Anthony was a great help today, he answered all my questions and was very helpful. Thank You.
Nice experience, friendly, and very professional. The staff was great and the prices were affordable with a nice promotion. I strongly recommend Public Storage.
Anthony and the district manager have been awesome and about the only bright spot in a very Dark time. I lost my partner of 12 years Scott in July suddenly 😢 Anthony was able to help me , so I am able to get our things. Thank you again for giving me till the end of the month.
The associate Anthony was amazing he came and helped me right away with a great patience and smile I just got off the bus and he was so polite and nice
Anthony at Public Storage was absolutely amazing!! He helped me so much when I was having trouble with my autopay and I couldn’t recommend this location enough!
Anthony and Donna helped me out today and made it easy to add my daughter on my account thank you.
Anthony was very pleasent and helped waive my late fee due to the holiday thank you for all the help and customer service,
Anthony was extremely helpful, the process to obtain a storage was seamless.
Anthony has the best energy! He loves to help others so if you’re looking for excellent customer service this is the place to go to!
Been with public storage for less than a year...was very happy until they raised the rent out of the blue...no notice nothing. I called to inquire and was told I was notified via email as well as a message on my app. This was a blatant lie. Believe me I searched. The worst of it is my rate went up 30% or more...from 173 for a 5 x 15 to almost 250! I went across the street and rented a 10 x 20 as well as a 5 x 10 for less than 200. The prices of a 10 x 15 are advertised at 163 at public storage but I doubt they'll tell anyone their 1st "unannounced" increase will be 33%. Or is that just a special for me...for never having been late or missed a payment. What a reward! They're dishonest. A ripoff.
Anthony great service. Fast and friendly
Anthony is very professional in very funny I love coming in when he is here. He is the BEST OF THE BEST
Anthony was so helpful and professional. I was very impressed with his customer service. He was such a great help finding me storage for my big move back from Australia to store my belongings. I will definitely refer him to any friends or family! Thanks again Anthony!
Staff is very professional & units are clean .
Great place always willing to help out with the unit clean an friendly staff
Anthony was very helpful and very informative and when I am ready to get a storage unit I will definitely be coming back to this location and going through him in the future!
Anthony goes above and beyond for you, he's a great employee! I definitely recommend this place (:
I am moving and went there to check out some units. Anthony was a huge help. He helped me figure out what would best suit my needs. When I'm ready I will be back. Thanks again Anthony.
Definitely recommend! The facility was clean and staff was friendly. Anthony was knowledgeable and able to make the experience easy.
Anthony was a pleasure to work with and helped me understand how to access my unit with great customer service
Anthony was a great help thank you for everything
Amazing customer service and good pricing. This place is great and I don’t plan on leaving.
Mark was a fantastic help finding me an alternate unit and getting me all setup. Incredible service! Thank you, Mark and company!!
Anthony is an amazing help thank you
Anthony has turned this place around since he started working here! It's always clean and I don't see a lot of bums laying around in their unit's or coming in and out like they used to. I feel so much more comfortable having my belongings stored here and also feel safe being on the property.
Anthony the most of the most amazing Public Storage person on the planet this guy's fantastic going to get a storage come out to Mesa and get a story you got bit on storages come out to Mason bit on the storagesCome onCuz your views are huge oh yeah
Anthony was super cool super nice. Super fast and really worked with me.
If your hours say that you open at 9:30 you guys need to be open at 9:30 no if ands are butts or if you're out doing something put a note on the door or carry the store phone with you cuz that is very messed up that people have to wait.
Anthony was amazing thank you again for all your help
Anthony was very knowledgeable and helped me out so much with deciding which size I needed! He was so professional and honest. Thank you so much I’ll definitely be returning.
Saundra was amazing and explained all the policies so thoroughly and answered every question we had.
Anthony was amazing and helped me with payment and getting account all situated thank you for your help and patience amazing customer service
Anthony helped me out today!
Anthony was great helping me set up account and app thank you again
anthony’s was great
Anthony was amazing helped with renting and app love it
Anthony was amazing
Dave was very helpful and courteous. Thank you Dave
Anthony was so helpful! He helped us find a unit with very short notice and made our lives easy! He is a problem solver:)
Antygony was awesome!
Anthony gives great service!!! He’s very active and has good humor!
The best part of the whole experience is Vinny! So professional and so funny! We will always return as long as he is there!!! No games and very straight forward. His service was very much appreciated.
What amazing customer service!!! Vinny was so beyond helpful!!! His energy was everything! You can for sure tell he takes pride in his job! Thank you again!
Muy mal lugar estuve ahí rentando lugar para mi traila y me robaron mi herramienta 2 veces no lo recomiendo me dijeron que la primera vez que me robaron como apenas tenia 3 semanas de haber rentado el lugar la aseguranza del storage me iva a pagar mi herramienta y nunca lo hicieron la persona que trabaja ahí llega y se va cuando se le da la gana
Anthony was extremely helpful and friendly.
The manager was so helpful and super friendly and knowledgeable and answered all the questions I had. I wasn't sure if I needed it yet and if so, what size I would need and the manager helped make that decision easier and when the timing is right will definitely be coming here and storing my belongings with Public storage at this location! Thank you!
Love this place, Anthony was very helpful and he's always so kind!
Vinny was very kind and very helpful! He has my business.
Anthony great service
Anthony was very helpful and awesome!
Anthony is a blessing great customer service thank you
Anthony was very pleasant helped me with storage thank you
Anthony was awesome, got me set up quickly and was easy. Explained everything and got me an easily accessible unit for my move.
Vinny was very helpful and very kind! He helped and made sure we understood everything we needed too! 😊
Will definitely return, I had a great customer service experience.
Just love the customer service Vinny he’s so helpful an amazing manager!! He is the reason why we keep coming back!!
Great site in a great location. Vinny was very professional and helpful. We are so happy he was able to help us through to struggle of parting temporarily with our beloved belongings. High five to Vinny! And a big thank you to Public Storage Mesa!
Anthony was awesome and quick!
Anthony was very professional and was able to answer all my questions.
Anthony was Great and really helped me out....
Anthony was super helpful and took care of my request. Have been at this location for over a year and it is always great service!
Not much to say about storing stuff. The newly remodeled office looks good.
very helpful and kinda staff
Anthony helped me make my payment and has great patience and customer service
Anything was amazing so helpful with it all !
Anthony was great if you had any problems or questions he was right there. Thank you Anthony
Good prices for good sized storage unit good security and friends and helpful staff
Anthony has impecable customer service and property stays clean because of him thank you!
Thanks Anthony for your loyalty to the customers and your company.
good Storage place safe Affordible
Anthony was super friendly and helpful! He helped me find the perfect unit, taking the time to show me the different options they had. Very pleasant experience!
Customer Service was top notch. Attendant was able to set up my account flawlessly and quickly. Highly recommend this location solely due to Vinny, who went above and beyond to get me set up.
Absolutely love this place. We have been renting units from here for years. Always recomend friends and family. A few weeks ago we had to get a new unit and Anthony was great. I came back today to take care of some things and had the pleasure of being helped by Anthony. Again he was amazing, very kind and helpful. Hands down recomend them to everyone. THANK YOU ANTHONY!!!!🤗😊
Anthony was great customer service.
Property looks great
Quick and easy
Go check out Anthony at public storage he really knows his stuff great customer service 💯
Awesome customer service!
Great service and excellent storage conditions. Staff is helpful and polite.
Anthony was very helpful. He was on his way out for the day but saw me pull up and went back in to assist me. Excellent customer service
I called to get information about renting an unit and the agent named Genay was AWESOME!!!! She was super polite, friendly and excellent in knowledge of what my needs were. She definitely made my choice to rent unit from Public Storage!!! She deserves a raise and a big one.
Amazing customer service!! Would highly recommend!
Katie's been great and very helpful
Gracias Arianna muchas grasias por su servicio exelente
Dirty, people living in there sheds
I've been calling for 3 days trying to pay for my storage because for some reason my account email address isn't allowing me to find my unit and pay for it and my phone number has changed....NO ONE ANSWERS THE PHONE TO HELP. All I ever get is voicemail. Why have a phone if you aren't going to answer it.
Very helpful and made everything super easy. Katie was cool beans!
Experience was quick, pleasant, and timely. Thank you for being the one simple step in a difficult time.
Katie was great very knowledgeable and friendly Keep up the great job you do!!!
Had to wait to get in, no one was in the office during business hours.
I am amazed by the fast and friendly service from my first phone call, emails, to filling my Public Storage space today. When I walked in yesterday, March 7, 2021, Debbie got everything ready and then we walked to find my unit. I feel that she didn't need to do all of that, but went above and beyond my expectations of a storage space and saw to it that I was satisfied. Thank you again Debbie for setting the bar high.
Katie was professional, calm, respectful to clients needs. Highly recommend her. She makes things run smoothly. Thank you Katie.
Great place, friendly staff..
TERRIBLE SERVICE AFTER WAITING I GO IN FOR THEM TO TELL ME THE UNITS WERE SOLD OUT AFTER I RESERVED IT HOURS AGO I HOPE ONE DAY THEY GET SHUT DOWN AND NEVER MAKE ANY MONEY.
Warn was so very helpful, my family and I were so overwhelmed he made our day! Thank you.
Warren was great to work with!
I would not ever use Public Storage again their Ray is a rip-off I never use a storage that charge you like this it's unbelievable I didn't think it was true but unfortunately it is I never use it again right about now I'm lost for words with this place
Great Great and clean
Michelle was very upbeat and courteous, she went out of her way to accommodate my disability was a joy to conduct business with, I wish more people were like her!
Staff is so nice
Great communication and very helpful with everything 👌
Holly and Katie are the best. Helped us secure a unit that will meet our needs. Unit was very clean.
Very helpful in times needed
Representative was leasant and professional. Assisted with information for unit.
Always easy in and out
The lady I worked with when my automatic payment erred was very helpful and the problem was quickly resolve. In addition, there was a very siginicant rate increase implemented recently, and she was able to get me relief from the increase for three months. I would give them a 5-star rating except for the size of the rate increase. For someone who has been a long-term customer like me, and treats the storage as an ongoing expense, it's starting to make me wonder whether a long-term arrangement is feasible. Rates are apparently set by the corporate office, and I've gotten no explanation. The amount of the inrease is far more than I would expect from an established business with relatively fixed costs.
Reasonable prices, friendly staff, and the gate hours are amazing
Clean, three layers of security, friendly staff, absolutely no problems for the 2-3 months I was there.
Kyle is amazing, has great customer service skills and helped me out with housing rental locations! Keep up the great work‼️
Very quick and easy service, and the option for a personal gate code is great.
Quick and easy, Kyle was very helpful!
Tried to book a unit and the manager said that the introductory rate was only 6-8 months as their prices go up at that time. We were told on the phone that it would be at that price for 2 years. She said that was customer service and not what they practice there. Would have been nice to know ahead of time and have everyone on the same page.*** Original rating was 3. I upped it to a 5 star because the district manager took the time to call me and get more information to look into how this miscommunication can be avoided in the future. I don't expect everything to go right all the time, but him taking the time to call me, hear what happened, and apologize even though it was out of his control, says a lot.***
The employees Holly and Scott were very nice. The place is kept very clean. They had great gate access hours.
Holly was amazing. Rented unit within 10 mins. Very simple.
I love how i can feel safe knowing my prize possession is protected 24/7.
Excellent service, very nice staff. Buy a cylinder lock first to use.
Prices were great and everyone was very nice. I never had any problems.
The gentleman named Scott that works there went above and beyond with our reservation. He made the whole thing hassle free. I can not thank him enough.
OuThe lock to our storage locker got messed up and Scott the worker came over and helped us right away and did a great job
Nice place clean quite and the customers service is good thanks Holly
Great place clean and quite was helped by Holly great customer service will be back in the future
Holly was very professional and good customer service
We found Public Storage and Scott was very informative, helpful, and knowledgeable. Scott went over everything that we'd need to know, including hours of operation, hours of access, and gate codes. Thanks Scott !!!
This Storage is awesome , Scott is super awesome he was able to help me get a better unit then the one I picked online. I am very happy with the service , SCOTT YOU DESERVES 10 STARS... GREAT SERVICE . Thanks Scott you Rock!!!!
They were super friendly and super cool!!! Extremely helpful in a time of need and even cut the price down to help me out! Definitely recommend!!!! Rebecca was the best
I was in need for a storage facility and this place is less that a mile from my apartment. It is very clean and we'll kept. The manager Rebecca showed me the unit and spent time explaining the operation of the place. The sold items that I needed locks, boxes plastic wrap, damp check and more. Because of its convenience, Rebecca's great customer service, patience and product knowledge, I chose to store my things there and I highly recommend this store.
Rebecca was wonderful and lots of help !
Rebecca was Amazingly helpful. Definitely saved me some money on an additional unit I purchased. Friendly and extra thorough with explaining all the important things. Thank you Rebecca!!
Would give zero stars if I could. Management is rude. Facility is dirty. Most if all they are extremely over priced!!! I will be moving out soon!!
Bought some merchandise today and Rebecca answered all my questions and was very helpful
Rebecca was so very helpful and polite. Best service ever!
Rebecca Thanks again for your help. Great worker
Rebecca was very helpfull and nice
Nice staff, good prices, quick and easy 👍🏼
Great pricing (Very competitive), on-site management, on-site dumpsters to throw away your trash, late hours and easy access.
I went in to this facility and the manager paulette was really nice and was really helpful and shes really professional and if you ever need anything you should go talk to paulette at pubic storage
When I signed up online for the their special of $1 for first months rent I was contacted immediately by Holly. I let her know I was on a time restraint and had to have the UHaul rental back within three hours. She advised me of the time it would take once I arrived and it was seamless to complete the sign up process and gain access to the unit with her personal assistance. The 5x5 unit seemed larger than I imagined and was clean. The door came with a lock and three keys. The slide down door worked well with no jams or difficulty locking. They provide metal carts inside near the units to move your property. There is plenty of entry ways to access your unit close by. The drive ways are spacious enough to drive two trucks by each other. The gate code worked perfectly and the gate was quick to open. They provide 6am to 9pm access and the entire facility is clean. As well this facility is within walking distance from the final stop of the lite rail near Gilbert road which was needed for my needs. As well another office person was accommodating allowing me to hook up my charger inside the waiting area in one instance. My only suggestion is to be prepared to pay anywhere from $65 to $95 for the first months rent despite the $1 online offer. This includes insurance, administration fee and who knows what else, but it ads up to $65 quick. Storage units are like onions, the more you peel it away the more you see it is still an onion. Some type of an adjustment would be nice as that is over $2 a day. This is typical of all storage companies as I only used the unit for one moth and cancelling the unit was very easy as well. You get to keep the lock and three keys they provide.
Thank you Paulette for all the information, and with your help selecting a unit that met my storage needs perfectly.
Best storage facility ever! Great staff, fair prices and clean! Holly & Scott are the best! Friendly and professional! I recommend this place to everyone!
Holly and Scott were very helpful today when I went to rent unit, property very well kept will recemmend to friends
The attendant was hiding behind the desk taking a ? While we continued to knock on a lock door around 3pm. No reason was given when asked why they took so long to open door! Glad we closed our locker here. Went closer to home.
Holly was great with my son’s rental
This place is awesome great customer service and would recommend anybody to store their things you
This place is awesome very professional and I like it alot I would recommend it to anybody great place to store your stuff
Holly is great at this location. Knowledgeable in the services and always working to help her customers. I am currently needing another space and she’s working on making that happen because she’s so awesome!
Jim did a good job of taking care of us, and got our unit and everything taken care of. The only downside is we had to purchase our own lock, but that’s not his fault. Great experience!
Alex was very thorough,efficient and informative. He made the process of renting a space very easy.Thank you Alex!!
Well kept storage facility, nice promotion now (Nov 2019) 1st month $1, large drive areas so no issues unloading, decent price on website (compared to other close by locations at the time I rented). Security seems good and employees seem to know what is going on.
Holly was amazing in getting me the unit I need quickly, and very pleasant to deal with!!
Had a great experience came and home when needed will use again if and when I need too holly was great.
Holly has been awesome to work with. Had an issue come up with my unit. She was very pleasant every time I spoke with her and helped me get things straightened out.
Very good customer service, good staff. Have not been there that long but this facility will be capable of recieving more stars in the future lot's of potential.
My experience with Holly is very professional !! She gets my Bussiness done fast with no questions!! She knows your company and knows how to answer any concerns I have had. !! Holly is a great addition to your company and I refer Holly and her storage place every chance I get !! Please ! Tell Holly ! That she is the best manager I have dealt with in all the different Bussiness I worked with !! You never have to worry about that location of your business! As long as Holly is managing it for you !!
Great clean very safe place 24/7. Jeff was great to deal with. Hey, get rid of the bathroom door lock. Always lock and can't use it most of the times.
Holly is the best! Exceptional customer service!
Quick and easy. Thought it would a hassle, but no take my 5 stars
Great storage better staff Holly
Amazing customer service. Holli was a great help, I showed up twice right before close due to a last minute storage issues and she was very patient and helpful.
Jim Moore did a great job!
Thank God the construction is finally over but WATCH OUT for the late fees if you are late on a payment!!! They are EXCESSIVE!!!!
Dirty, rundown, unsafe, overpriced. Prices go up every month, front desk people have no saying about any changes, they're unable to resolve any issues made to your unit. Not the best company to do business with. Very disappointed with all the verbal agreement the front desk made with me.
Holly is always very helpful with any questions. She definitely goes above and beyond for this place
Very pushy desk clerk named Daryl tried several times to "reserve a unit" before answering my questions about pricing. Then called me back several times after I asked him not to. I'm considering calling the police and lodging a harassment complaint against this company. By the way, across the street is half price.
Holly was super helpful today when I went into the office. Highly recommend this location if you want great customer service!
Had a wonderful and comical experience with Holly
Holly is an AMAZING property manager. The property is always clean.. Having climate controlled units is great.
John was awesome on correcting an error on my account. I’ve rented here for over a year Just to let others know , there’s no flooding in this area. . With the monsoon season so far so good The people here are very kind Highly recommend them
This place is a joke & the manager has no people skills what so ever!!!!!!!
Good people work there. Always accommodating.
Juan and Holly, two very amazing employees.
The staff was very helpful and knowledgeable. Came in and told them what we wanted and they gave us exactly what we were looking for. The gate is constantly closed unless you use your code, given to you at the time of renting the unit. My husband and I are pleased with our experience here and plan to continue to rent here as long as we need it.
Excellent service, friendly and funny staff!!!
Pubic storage ha! I had to
Love this place
I am so pleased with the service at Public Storage. Sandie's customer service was exceptional, as well as Holly's. I was able to secure an outstanding rate on a unit, plus given choices and options that would make my move so stress free! I will be recommending this business and location to all my friends.
The rules at this place are ridiculous. Youre only allowed a half hour to grab what you need and go. Thats impossible if you have the biggest size and what you need is in the back
I love this place! I got a smoking deal on a 10 x 20! Stop in and talk to Sandi or Holly they are very helpful and friendly. I am happy with the service and I do recommend them.
Can you access your storage space 24hours a day ?
Very pleasant experience renting from Public storage, Sandie was awesome!!
Sandy es buena persona graxias x su atención
Sandy was an excellent host she greeted me and understand and provided me with extra storage unit
Sandie was awesome and very helpful, the place was very clean, there very friendly and helpful
The place is awesome the ladies that work in this place are easy to get along, Holly,Sandie Jessica are the best if you are in need of storage go check this place out
Great customer service very professional. I'm glad I came to this Storage place.
It is not possible to receive better customer service than the service I received from Sandie today!
I got excellent service. I would recommend to anyone to use the Public Storage. Hollie was awesome. And so was her helper that day.
Big shout out to Sandie and Holly for making my check out experience smooth and painless...thanks ladies!
Sandie and Holly were extremely helpful and friendly. Would recommend this facility. Great service!
Jim Moore was a geat employee and very friendly
I thought Sandie excellent and she was persistant on sharing her love...Keep up the GREAT WORK SANDIE!!!!!!!
Sandie was very verbally engaged in convo and helpful with my question
Great managers clean facility fair pricing. Ask for Sandie Holly Kaley Lauree Jim and Chandler. They will take good care of your storage needs. Tell them Atone sent you!
Sandie was grat at setting up our rental and wouldn't want to deal with anybody else
What hours can I get in the gate?
Great service . Lauren is great at what she does.
I've been storing at this location for about 3 years. My managers have been very straight forward yet kind. They know their job and they do it well. If you need storage I recommend you come to this location. They will take good care of you and storage needs. Ask for Holly and Sandie
Sandie and her team gave great service.
Sandy was very nice to me. I would recommend her if you need storage
I would surely recommend you speak to Sandi Holly and Kalee if you need storage. They will take good care of you and your storage needs. They even saved me 10 percent on my packing boxes today. Thank you ladies.
Sandie was excellent to work with, fast and easy, super up beat and friendly.
Sandi and Lauree are amazing and helped me get the best storage space for me and my family!!!! Keep it up y’all are the best
Thank you Lauree and Sandie. Awesome customer service.
Lauree and Sandie were very friendly and helpful.
Wonderful customer service. Got a great deal on my rental. It wasn't just providing storage that Sandy Jim and Holly were concerned about; they were considerate of our overall wellbeing. 10 STARS!!!! THEY SAVED OUR LIVES!!!
La señora Sandie es una persona muy amable que save tratar a los clientes como es debido. Thanks Sandie!!
Sandie and Holly are great. Very nice and attentive to your needs and I highly recommend
Holly is a great employee and was very helpful and sandie was also very helpfull
I love the servos the people that work are awesome
Sadie and holly where great
They started out good I’ve been with them for over 3 years and their rates keep going up, but they don’t send out notices or anything.
Great people and friendly would recommend to family and friends
I used this storage for over a year and never had any issues. The staff (Cinnamon, Sandie, Holly, and Jim) were always super helpful and very accommodating. Thanks guys for everything! -Remi
Best customer service and clean facility! Holly and Chandler are the greatest. They know the customers needs and they are very good at taking care of those needs.
Go and see Holly she is amazing and so helpful. Rent here
Sandie was great to me and was very nice
I have always gone to this location. Sandy, a very nice young lady is always 100% professional and a 100% friendly as are the other employees. This location is always clean amd secured. Thank you once again Sandy for your curtious attitude towards my husbamd John and myself. . John and Kathleen Fischer 02/12/2019
Been here for a year and have had no issues. If you need storage I recommend you rent here. Ask Holly and Sandie. They're wonderful.
Holly and Sandie are amazing!! Holly got me to a space and helped me with boxes quickly and efficiently. Highly recommend this location.
Perfect location and good prices! Thanks Holly and Sandie!!
Holly and Sandy went above and beond to help get us the best unit that we needed and the most helpfull and friendly place to rent.
I've been at public storage for approximately four months. The last few times I've come in to make my payment it's been the same two young ladies there. Holly and Sandy talk about fast friendly service. That would be these two. In and out in a couple of minutes. Answered any questions I had and also asked me questions to make sure I was satisfied with the service. The friendly upbeat attitude they have is great.
It was nice place and the staff sandie and another guy who was working yesterday they were very friendly
Best customer service ever!! Mrs. Sandie was amazing. Highly recommend this place, they go above and beyond for their customers.
Sandie is awesome!! Never met someone with such outstanding customer service !! She went above and beyond what she had to do for me. She made a bad day turn into a great blessed day! She deserves a award for her cutomer service!! Thank you Sandie!!!
Customer Service was fantastic, reasonably priced, and units were clean. Holly and Sandie were very professional and worth the 5 stars!
Very friendly helpful staff. Inexpensive rates
Poor customer service. And now their electric entry pad is broken and you have to go in for them to let you in. And the new lady is very rude to people she doesn't personally know.
Great service getting you into a unit. rates go up over time .Gates always broken. drug addicts living in units.the worst place if you need daily access to your storage.
Sandie and Holly where amazing they made sure I was well informed about the entire process. They were professional but were able to make me feel like family.
The ladies in the front office were very helpful and friendly. The storage unit serves its purpose.
Gracias Sandie and Holly customer service excelente!!
Holly and Sandie are absolutely wonderful and help out in every way that they possibly can. Wonderful service!
Managers are very kind and helpful. Clean and affordable. Great location. If you need storage i rwcommend you rent here. Ask for Holly and Sandie. They are wonderful to work with.
Holly and Sandie are great. Even when they're busy with other customers they still acknowledge my prescence and reassure me that they will assist me as soon as they can. The very helpful and prompt with any problems that I may have their patients is overwhelming. They really do care about their customers I've been here for two years and everything's been good I've never had any problems I highly recommend a highly recommend their facility
Sandie and Holly was so professional and made my transition to the storage unit an easy and pleasant experience. They made sure that I had everything I needed. Truley a white glove experience. Keep up the good work. 😁😁😁😁
Terrible customer service!
How much would a unit big enough for a 3 bedroom condo
Sandie was such a joy!
Sandie was great! Very helpful and great personality! Thank you for all your help 😁
Great Customer Service From Sandie She was very Kind And Sweet and also the other ladies cinnamon and Holly are Great !!!
The lady in the office is super nice and helpful.
thank you holly and sandy for your customer service
The storage space was very clean and ready for move-in. The person that helped was Holly who was professional and very attentive to my storage needs.
The service was great and the manager "Holly" was courteous and knowable about everything. She seemed to know what I needed more them me!! I liked that because I get complacent sometime and think I need more then what's necessary. The area was well kept and despite my concerns about security she was very reassuring, so much so, that relocated my mother's storage there from another storage company. I recommend this public storage location "Highly".
Manager is on a power trip. She is extremely rude, unprofessional, and disrespectful. I have been here less than a month and will be moving my stuff out within a week. I don't recommend using this location at all. Manager is terrible and has demostrated that she could care less about the stuff people store here.
Cimmon was she really helped. Her customer service was exleant
Come in for a 20% discount for the next 6 months. Please ask to talk with Nate in the Mesa district. If good reviews are posted.
To: The appropriate facilities Manager of Public Storage @ 1755 E Main Street Mesa Az 85203. I just wanted to let you know that in the 3 days I have been here I have noticed the staff Cinnamon and Holly have demonstrated amazing conflict resolution skills in dealing with several rude and verbally abusive customers constantly maintaining a calming and professional tone in an effort to maintain control over the stressful situations they encounter. The have very strong communication skills and were able to desculate the conflict without compromising their position of responsibility to the facility. I would highly recommended them as employees or customer service professionals to anyone looking for quality personnel. They would actually be very good as bouncers in a nightclub. Just letting you know that I was very impressed with them and how well they deal with the some of the special customers at your facility. Sincerely, Bill Campbell
It was ok
Awesome service. Friendly. Personable. Would definitely recommend. Thanks Cinnamon!
This is the best customer service I've ever encountered cinnamon was great polite and very courtesy full so I'm just letting you know I'm at public storage and she has been just the most awesome person I know thank you
Let me begin with the first call. Im new to storage. I have never need storage. I believe that storage is a waste of money. I searched online and was confuse wirh all the numbers. I call the store and was invited down. Not force or tricked. I showed up and the same smile i heard over the phones is what i see. Very happy worker. Name cinnamon like the spices. She asked me all the right questions. Not at all what I thought storage would be i wanted bigger, she saved my money with theperfect one. I will sometimes send my wife and cinnamon listens. My wife will not be in the back where it is dark but in a nice cool building with light. I do not wrote reviews, but i will for this person. She also showed me many ways to protection of my business goods.
I had a great experience, Ms cinnamon was very knowledgeable and professional, being in public service myself I pay close attention to things like that.
Cinnamon was an absolute treasure. Very knowlegable, very professional but yet extremely friendly. I will most certainly recomend to family /friends.
Cinnamon was amazing she was so nice and easy to talk to she was a lot of help would definitely recommend this place
Cinnamon was awesome and took very good care of us and was a tremendous help!
Great service Jim was very helpful I’ll be sure to recommend this facility!
Cinnamon is amazing. One of the most friendliest people I have ever met! I have struggled with making my payments and she never makes me feel like less of a person because of it. I'd recommend them to anyone. Thanks guys! Keep up the good work!
I had an amazing experience at this public storage facility it’s clean fresh smelling property and customer service at its finest I would recommend using this location to all of my colleagues and I would also like to extend a job well done to cinnamon she is always very helpful when I have questions about my account and space
The entire process was so smooth! Cinnamon really went above and beyond with support in the Customer Service department! It's always nice to do business with individuals that know what they're doing and have your best interest! 5 Stars from me!
The staff here is awesome. Cinnamon is so helpful. Sandy and Holly are wonderful and so willing to help.
Sandie gave us some of the best customer service I’ve ever experienced, and frankly wasn’t expecting at a public storage facility. We had just driven 1800 miles for a cross country move and were dreading the unloading part. From the moment we walked through the door, she was kind, personable, and attentive to our every need! She is a true gift, a much needed bright spot in our day.
Because its clean quick and sandi make sure I understood everything
Best customer service I’ve ever received ! Cinnamon was the best in helping me get everything I needed, we need more people like her around ! Such a delight ! Thank you so much !!!
I came to public storage just to put my stuff away until I found a new place to live. I was thinking it was going to be the worst experience ever. Cinnamon changed my whole perspective and made it really simple ! She was so sweet and we were just laughing the whole time. She explained everything so well and I’m just really happy that I went to this public storage !
Such great service from manager Cinnamon, she was knowledgeable and kind. Took her time explaining everything and even checked my gate code to ensure working properly. I would recommend public storage for anyone needing storage! Thank you for excellent service!
Cinnamon was AMAZING!!! I forgot my lock and she was right there to help me secure my unit. But I was going through a really rough time and she helped me out 100% with her energy and smile. Definitely worth making the trip and using this facility.
They okay. Kind of doesn't mention on the website that they need you to specifically buy their $22 lock. But besides that. Good deal.
Sandie and Cinnamon the managers were perfect ! They helped me get the parking spot I needed for my business and made us feel like family. They have everything we needed to get going.
I’ve had great service. The employees were very friendly. I believe all of my property is safe. One employee particularly made me feel very well I believe her name is Sarah. I hope I didn’t get the name wrong. Thank you for your excellent service.
Made a payment today to Cindy and Cinnamon they were so nice and helpful to me. Great service!
Cinnamon was awesome! Great customer service and sense of humor.
I had the customer service experience at this place cinnamon & sandy was amazing they help me out when I was turned away from a different location! If I can rate more than five stars I would ❤️❤️, thanks guys !!
Cinnamon deserves a raise. Always friendly and helpful
Cinnamon and Sandy were very helpful and sweet. I had a great time signing up, they are great with customer service and both have an awesome sense of humor! I highly recommend this place to use for your storage needs.
Amazing customer service with great value
Great location and great staff! Thank you especially to cinnamon for helping me with great service!
Sandie was truly amazing today getting us set up with our new storage unit. Very generously stayed after closing time to help us out and I really can't thank her enough for her kindness. Truly fantastic customer service and I'll be a customer for life!
Holly was exceptional! She is due for a raise!
We went in to Public Storage today and we greeted by two amazing women. Cinnamon and Sandie. We were treated with the utmost respect. We were able to get the what we needed. May God's blessing be on these two women for being such a blessing.
Sandie was wonderful and so helpful. Cinnamon was great and resourceful.
cinnamon took care of me and my family, not to mention our storage needs like a total pro. she was kind, helpful, and an overall good person. very knowledgeable and answered all of our questions quickly and accurately. she was the best and would definitely consider coming back to public storage.
Loved the two lady in this place
Cinnamon, Sandie, Alex were very amazing during the monsoon when I came in to confirm my reservation.
Very nice people and very hepful aswell
Great employees! They were incredibly helpful and kind :-) must have for storage. Shout out to Sandie and cinnamon they kill it (in a good way)
This place is beast mode. They take care of their customers and are very respectful. Cinnamon and sandy took care of us very well.
Cinnamon was super nice and helpful. Best experience at a storage place ever.
I had an amazing experience. Sandie and Cinnamon took care of me getting into our unit and made moving so easy.
Yes I am so sorry plans Karen and I am at the public storage and I am with cinnamon and Sandy, very professional very kind considerate and brother funny so I'd like to give them kudos for doing such a great job and they deserve it thank you bye bye
Sandie and Cinnamon are amazing!!!! They provided me great customer service and showed me that there are still great people in this world!! If I ever needed a storage I would come back to them. This place is amazing because of them!!! I certainly recommend this location to all my family and friends. Please give them a visit. They are a great asset to this company and they should be considered for a raise.
Grasias cinnamon y sandie
I was passing thru headed to chicago and needed a small unit for 2 weeks. Cinnamon gave me the best deal ever and found a public storage in chicago when i arrive so i would not have to search for one.
I've been storing my rv at this public storage location for almost a year and I don't worry about the safety of my personal items at all. Since the first day I've had nothing but great customer service. The manager at this location is offering some of the best customer service I've seen anywhere and I've worked with customers myself for a couple of decades on the phone as well as face to face. She speaks with a smile and that is a trait that is much needed in any line of work that is customer related. The service she offers to customers is storage and she does it with professionalism and common curtousy and is very helpful. Cudos to you Cinnamon keep up the wonderful work.
I love coming to this facility. There is always a good energy. Sandie sets the bar with caring for her customers and cinnamon is so efficient and runs her property with a stern hand and a kind heart. We all would like to think they are nice just because it's their job but they are the wonderful people that are just like us doing an excellent job of making us feel like we were meant to be only at this particular facility. You can't fake what Sandie and cinnamon do! Thank you 2 for being you and working so hard every day. WE APPRECIATE YOU!!!
Customer Service Was amazing! Cinnamon was super nice and answered every question I had! She was very detailed with her answers and made sure I got the best deal! Sandie made me laugh so hard! She was really sweet and answered all my other questions I had! I would recommend this place to anyone! Hands down this Public Storage is the best in Town!
This place is awesome! Sandie and Cinnamon are the best! The customer service is impeccable and I can't imagine going anywhere else for my storage needs. Thanks ladies.
Me gustó cómo me atendieron gracias canela Y sandie
Sandie is amazing!!!! You guys should give her a raise! Systems were down but she still went out of her way to help me at end of day!!!!
Great output, smile, please with work
Sandi and Cinnamon are both very awesome! Friendly and make you feel like family. LoVe them
The customer service was excellent and I recommend that if you need a place to put your belongings this is the place you come to. Cinnamon and Sandie were great!
I came in a week ago needing a unit and was not ready and the size I needed was not available But left my info with Sandie and Nadia. Today I received a call from Cinnamon in regards to an available space. I was doing laundry and now realizing that should have rented the space when I was there last week but being new to Arizona forgot the location. Apparently Sandie gave Cinnamon my info and Cinnamon called on an available unit and left me a message which gave me the EXACT location which I forgot earlier . I didn’t answer but instead decided to show up. Together we all came up with the best space for me at a price that was almost to good to be true. I wasn’t pressured and was treated so nicely I almost forgot I was dealing with storage altogether. This was a new friendship, a welcome to Arizona and a business deal at the same time. They treat you like a person and not just another dollar. Customer service like this is rare in this day and age. I will recommend Public Storage to my friends and family.
The people are great that work there Nadia and Sandie and Cinnamon
Cinnamon was very knowledgeable and helpful. Pleasure to work with. Would recommend to anyone
I was in need of a storage unit and needed to reserve one two weeks before moving my stuff, this location was wonderful! They were able to help me out with the reservation, was patient with me and explained everything in detail! Thanks Cinnamon 🙂
The staff in the front office was very kind and understanding when we had trouble with our new storage unit. They took care of everything for us and made sure we had a new unit that functioned properly without any further hassle. Awesome customer service, thank you!
Fantastic, Friendly, and great value Sandie Cinamon. A super efficient team
Wonderful service amazing people need running a storage fun believe it or not
Absolutely love the staff my friend Bobby told me about them and they are amazing super nice helpful and made my experience funny they love to joke thank you Bobby for telling me about them
Very easy going and patient with all my moving needs. Friendly service!
I came in to pay my bill and my unit was locked. Cinnamon took my pay with easy, Cyndi assisted me to my unit to take the lock off. I was very impressed with their professionalism.
Sandie is so helpful such great cusdtomer service🤗
It was very easy to book a spot. Sandie is a sweet heart. Made the visit very enjoyable. I’ll definitely rent at this location again.
I have been renting at this Public Storage location for 3 months and I am still satisfied with my decision to rent here. The managers are friendly and professional. The property is clean and well maintained and conveniently located just minutes from the 60. If you need storage I recommend this location. Ask for Cinnamon, Nadia and Sandie.
Cinnamon and sande made my whole day I was having trouble all morning finding the right public storage and when I finally got there there above and beyond people skills made the experience relaxing and pleasant they had great conversation and helped me with all of my storage needs I won’t rent storage at any other location they have my loyal business. It was worth all the trouble at the other locations to get to that location on main and gilbert.
The staff was great ! They went out of their way to see that everything was done right. Cinnamon yes that is her name stayed late and got everything done for me so I could start moving everything out of the u-haul and from the other unit that we had gotten the day before that was to small, great experience with this business they are one of the best that I have done business with in a very long time!!!!
By far the best place to get Storage. And it all starts in the office with 3 very nice and beautiful women who are friendly, knowledgeable, and know there job's. I have one thing I don't like about it is that you have to be out by 9 pm. Wish there was 24 hour access.. Overall I feel like I'm in a safe , secure , and awesome place. Thanks ladies. Have a great day
Nadia es Muy util
I rented my unit from Sandie and all her staff (Cinnamon, Nate , Nadia) they were super awesome and very helpful I would definitely recommend this awesome place with all their great staff members to anyone!
Great customer service! Sandie, Nadia and Cinnamon were very knowledgeable and friendly. Would recommend this storage to anyone!
Cinnamon, Nadia and Sandie were a delight to work with. Location is convenient, pricing is fair, customer service fantastic. If You need storage I recommend this location.
The lady's were very nice and helpful. Cinnamon, Nadia, sandie were awesome to deal with. Keep up the great work
Rented for two months. Unit was clean and management was friendly.
Great customer service from Sandie and Cinnamon.
Cinnamon was funny as heck!!! She made something so dreadful very painless and pleasant. Great place to rent. I always come here.
Cinnamon and Sande were truly amazing. They both went above and beyond to make sure that I was happy with the entire process. Thank you guys
Great service!!! Got a sweet deal on my unit and my lock+key works on my unit!!! Fast service. Sandie and Cinnamon are great!
Nathen help my so much with get a great storage for myself he is the best and cinimmon is the best trainer ever I thank them so much for let me ride with them on there go cart to and from too put away all of my thing's in my new storage. God bless u guy's they made me feel right at home the best service I could ever imagine they really took care of me thank you Nathan and cinnimon definitely help get the job done best I've seen in years
The service here is jist absolutely wonderful. Sandie was the rep who helped us and she was very thorough and detailed. She was very helpful and explained how everything worked. We were able to get a deal online and th ey honored it with no hassle at all. If we ever need storage again, we know exactly where to go!
Showed to this property and what I wanted was what I got . I got the best unit , paperwork and everything on my time frame. Sandie and Cinnamon work very well as a team. One helps the other no matter what the conditions. I was running late and did not think I was even going to get the unit. I WAS THEIR MAIN CONCERN FROM THE TIME THEY CALLED.. thank you two for all your help. You need a storage unit go to PUBLIC STORAGE ON MAIN STREET. Sandie and Cinnamon will treat you like you matter.
Very helpful sandie and nidia great people kind nice answerd all question very nice loved it!!!
I was looking in the area for a good storage unit that wasn't overpriced and well managed. I found that when I walked in and spoke with Cinnamon. I explained to her what my circumstances were and she took me to look at two different units. Every time I come by to make a payment she is always in good spirits and makes you feel like a valued customer. 5 star rating since I have not found one thing that I didn't like about the managment, staff or the compound. Stop in and see Cinnamon for all your storage needs.
Nidia and cinnamon were really helpful.. they helped me with everything I need and were very respectful.. I would different recommend
Sandi was amazing.
The customer service is outstanding, the service provided by Cinnamon, Nidia, and Sandie was very professional. I recommend to use their faculty
Thank you Cinnamon Nidia and Sandie GREAT CUSTOMER SERVICE
Friendly, Nice, Professional stuff. Sandie and Nidia were absolutely great!!!
Great management and service from Sandy, Cinnamon and Nidia. I've rent from other PS grounds before and this is by far the best including the Carl.
Ms. Cinnamon was a delight to deal with! Made the trip super pleasant! Nice storage units awesome price!
Sandie & Cinnamon were awesome & very helpful. I will rent again in the future.
After searching all over the city I finally found a place that felt like home that I could comfortably move my home into, Thank you so much Cinnamon and Sandie you awesome and you customer service is beyond expectations, thank you for you service and comfort 😉😊
Good place to store. 1 level units.
Sandra and Cinnamon were great people
Sandie is an amazing helper when we have trouble with many things. You may get to see her and get help from her when you need it.
The experience here was amazing! One of the employees Sandy was just great! Had to find a place to store items and it was fastand easy... Sandy was the best!!! Thank you guys again!!!!
Excellent care from Cinnamon & Sandie. Above & beyond the call of duty. Highly recommend
Cinnamon and Sandie are amazing. Sandie walked me through everything when we were setting up my account and she is absolutely wonderful!
Berenice is a very very friendly and very informative. Love the customer service from the manager. Update love how Sandie help us out. Very friendly and fun. We miss Berenice. Will return to Sandie again.
Sandie was beyond helpful and made my experience easy. I love my clean unit in a desirable location. Working with her and Cinnamon is awesome!
Very clean facitily and nice friendly staff. Looking forward to meeting Cinnamon. Sandie was very helpful.
Fun times. Sadie was great!!!!!!
I have been storing at this location since 2016 and have had no issues. Pricing is good, location is easy to get to from the 60, and managers are professional yet friendly. If you need storage rent here. Ask for Cinnamon and Sandie.
Anthony was super helpful! So happy with the staff at this location and the unit is perfect for my family.
Anthony was very patient and helpful.
Cinnamon was the greatest
anthony was awesome!!
Sandie is awesome and deserves a medal for her professionalism. She knows what she is doing and doesn’t mess around. She gets customers in and out fast, after all no one wants to wait around for hours! She is courteous and kind even when customers are being impatient and stupid! I’m glad to be using a storage company that has employees who are on the ball!
Your property manager sandie is awsom every pleasant and helpful .And your place is clean thank u for great survice paricia Grimes
Thanks to sandy I got great services n took wonderful care of me will return if ever need it
Sandie was super nice and friendly!!!
Sandie was very helpful and friendly nice facility well maintained good pricing
This was a great place to store my stuff. Berenice rented it out to me, and was very quick and efficient. I rented a unit for six monthd and never had any issues. Their website makes it so easy to pay the bill. Sandie did the vacate process quickly and was super nice. I would rent a unit here again if I ever needed to.
Sandi and Anthony are phenomenal managers and this place was helpful easy to use and what you want when considering storage needs.
Great service, the best, thank you Sandie
I needed additional help understanding my bill. I threw a million questions at her and she was extremely helpful explaining everything to me.
Joe and Sandy at Publix orange were absolutely wonderful would recommend them to anybody
Clean units, great staff especially Sandy. She was instrumental in assisting us during a difficult and stressful time. Military friendly. THANK YOU SANDY!
Great service from Anthony.
I love the front office staff. Sandie was very professional and treated us like family. This is the best service I have had in years! Thank you!!
I looked at all the storage facilities in the area, and this branch of Public Storage had the BEST rates by far. That being said, I absolutely committed after speaking with the property manager. Sandie is incredible! She made everything so easy to understand, and was so helpful and patient with me. She was extremely thorough, and so kind. Sandie made me feel comfortable after my first call in, and I feel so happy about my decision to store with Public Storage now that I've met her. The facility itself is very easy to get to, and set up very well. They were installing security updates when I visited so I feel very comfortable trusting them with my belongings. Thank you Sandie for being AMAZING and making this the easiest part of my moving journey!!!!!
Happy to have chosen this place. Location is great. Costomer service is great. Anthony sandie and jo have been very helpful
Chain of storage facilities, nice location and friendly staff.
Ease of checking in. Convenient.
Been here for a year no problems and great customer service.. Thanks Bernice and sandie Update- When I wanted to close my Storage I called and was not allowed or able to close it which led to me having a charge on my credit report now..
Anthony, Jo and Sandy were great help thank you
Anthony was an awesome sales person.
Anthony was amazeballz!!!!!! I’d come back just for accent and conversation 😝🤙🏽
Anthony was very helpful in dealing with the unit
Anthony and Sandie were very polite and professional, they helped guide me through the options until I found the perfect unit. Thanks guys!
I really don't recommend! Their call center tells you different and partial information needed for your storage unit. For first time storage renters, like myself, know there is a chance you'll have to purchase their $20 lock or you can provide your own & you will potentially need to purchase renters insurance at the location. Whatever price the call center quotes you, just know there could possibly be additional fees added on to your total. If the office ladies try telling you their storage units are the cheapest around, I'd recommend doing some research my storage unit now is significantly cheaper than the price they proposed. Also, there is only one property manager on site and he is a male, so do not allow the office ladies to speak on his behalf if you have a serious issue that needs to be addressed above them. Don't b
Anthony did my rental he did a great job
Excellent service from Anthony and or Sandie always welcome you and have a smile and ask how your day is going that to me means a lot. This place is clean and well taken care of.
Fantastic seevice!!! Sandie and Rebecca were great and very helpful! Made the process seamless and entertaining!! Both were well informed. I would request either one next time i come by! Wonderful prices!!!
No one wants to need storage when it's during an Arizona summer, but if you must, this location would be where to go... Staff is amazingly friendly, and work hard to save you as much time as possible. Thank you for all your help! -Bibi
Anthony was great helped us out find the perfect climate control unit defiantly recommend talking to him
Anthony was great to deal with!
Sandie was great! She helped me with all my needs and went above a beyond even when I started to cry she told me that everything was going to be okay. Thank you Sandie for being so amazing and supportive and extremely helpful.
Sandie was a great person. Best service ever!
Anthony and Sandy gave me excellent five star service I would highly recommend this public storage facility on 1755 E Main Street in Mesa Arizona
Been here 4 months now and so far its been nothing but wonderful. They provide great customer service with Sandie and Anthony. I can get the help I need with No hassle at all.
Sandy was awesome! Thanks for the help!!
Such great service, I felt like my friend was given great service. Sandie and the other gentleman were great on Aug 5th. I recommend you go out of your way for any storage use and make your way here.
Anthony helped me out today! Very polite and helpful dude. Fast and easy experience and answered every question also made sure we had all we need!!made my moving problem so easy!
Anthony & Sandy are very wonderful to deal with! Very professional & helpful ! You should keep both of them!
Great service Sandie and Antony are the best by far
Excellent customer service great location; clean and safe. Ask for Anthony snd Sandie
Ive been a customer at this location for 3 months now and Anthony and Sandie always provide excellent customer service. They are conveniently located and the property is well maintained. I highly recommdnd this location.
Had an appointment which I was there about 15 minutes early. Was greeted by Marie while Sandie was out showing a unit to another customer. Turns out, Marie got called out to another location so when Sandie came back, Marie left. Instead of complaining, Sandie was helpong out three customers by herself. She was polite, apologetic, and kept checking on us to see if we were okay. Even though this was not the most ideal visit, Sandie and Marie made sure we all got the best customer service possible for the situation. I couldn't have asked for any better service. Thanks Sandie!
Very safe and Sandie was awesome.
Great pace Sandy is awesome!!!
Kayla is knowledgeable and professional in appearance, attitude, and skill set. I am very satisfied with her representation of public storage, and look forward to seeing more of her 😊
Kayla did a fantastic job today! She got me in and out quickly and made this process so easy!
Anthony was very helpful and thorough
We have been renting a large storage unit at this location for 3 years. The staff has been accommodating and polite. Our experience with the staff and the facility has been very positive.
Great experience with sandie and Anthony.
Anthony call me to confirm all info. Which was very helpful and Sandie was the person who help with showing me the facility and completing my transaction. Very good service and polite and helpful
I have been a customer here since 2012. This public storage is a conveniently located right off of US60, well maintained and secure, friendly, but professional management. Thank you Berenice, Anthony, Sandie, Michelle, Jim, and Gary
Great experience. Great staff. Sandie and Jim have to be some of the greatest representative that I have had the pleasure to meet. And you get an a/c storage at a great price. Definitely would recommend it.
Front office is very nice and helpful. Just don't like the fact that our rates have been going up every few months. We thought we were getting a good deal but apparently they sneak in all the raise hikes to get you. You would think with the issues with all the construction and the inability to have easy access they would stop inflating prices. Hate that we have to find new units that stay affordable.
Stored at this location for 7 months great customer service.Thanks Sandie and conie
Excellent customer service and affordable pricing. Sandie and Connie were very helpful and pleased to deal with. I would highly recommend using that location for your storage needs.
Return loyal customer. Pro-active and friendly staff. Sandie and Connie are great to work with!
I vacated my unit. The staff were very welcoming and all smiles. They truly treat you as a friend. Thank you for such customer service. It's great to see that coming and going. Some places only are smiles at the beginning in order to get you in then that's it but not this location. Thanks Sandi and Connie for helping with completing the final matters in order for me to vacate. It was too hot for any unnecessary things. Appreciate it!
Couldn't ask for a better person Sandie you rock best customer service of all time And your coworker Connie awesome as we'll definitely will recommend your place to all my friends a job well done
Really friendly , great customer service . Sandie is really nice , helpful and fun . Loved her THANKS A LOT
had jim help me out today who went above and beyond in customer service to help my move from california that much better. highly recommend this facility
Sandie Connie and Gary were very helpful. This public storage has been very friendly and helpful for my storage needs. Thanks guys!
Sandie was awesome never had an issue with this place.. They were very kind and professional would recommend them to anyone in mesa!!!!
Michelle was very helpful
Sandy, Connie and Michelle were awesome. I was just passing through while my floors were being done at my new place. They gave me the perfect size storage room to all most the exact square footage saving me a few $$ I am sure. When i canceled my space i talked with Sandy who informed me that i had $$$ coming back, "woo hoo" never seen that happen before. Anyway would highly recommend this location to anyone looking to store their goods, its just off Gilbert and Main... Goodluck
Bernice,sandie. Connie were all so great. I had a good experience here at public storage.
Customer service treats you well and always will to work with me with me and my storage needs.
Location is perfect and customer service is a 10 Star thank you Michelle and Sandie.
I just wanted to say I had the best experience and great customer service from Sandy. She was able to help me with all my questions and concerns regarding the storage unit and how to close out my account properly so that I give the the right amount of notice so that I didn't accrue additional fees. She was very professional and I will be referring others to this facility and to ask for Sandy!! 😁
Sandy Was The BESTTTTTT. She was very professional and took great care of me. The stoppage unit was a great size for everything in my two bedroom. Connie You rock you guys took great care of everything in a great timely manner.... Come too public storage they treat you well!!!!
Tried calling for 10 minutes straight to speak with someone about updating a payment and the phone went right to the automated message. Drove to the facility, and granted I pulled up at 6:01pm, but the two staff members sitting there looked straight at me when I tried to open the door and then turned away. Very poor customer service when you're trying to call for payment and the staff would rather talk to each other than pick up a phone to take a payment. No problems with this facility up until this point.
Easy process of reserving online. Fast response to reservation and great follow up by Berenice. Once at the storage facility she was patient and detailed in explaining the paperwork and choosing the best unit to fit my needs. I would highly recommend this facility. Call Berenice if you need great customer service!
Rented with them! Thanks Sandie & Beatrice 🙌🏾😍 You all were AWESOME!!
I have been storage for 4 years now. I choose this location because it is convenient and safe and the managers are friendly knowledgeable and professional. If yiu need storage come here. I highly recommend them. Ask for Berenice and Sandie tell them Latika sent you.
Sandy was fantastic. She made my girls and I feel like family and we talked military. The unit I got was nice bc it was taller than I expected which meant I could stack things if needed. Her and the other gal kept talking with my kids to help get them through the rental process and it was much appreciated.
Very clean and well kept facility. Great Customer Service.
Great storage place
Sandie gave us the most incredible customer service. We are glad about our choice to rent here. She deserves 6 stars -for real.
Connie & Berenice were so helpful & went over the entire process with us!
Berenice was a great pleasure to work with.
Emily was ggreat !!!!
I been storing since November 2016, Bernice and Sandy have given me excelent treatment and service. Thank you!
First time renting a storage unit Bernice made sure the whole thing went smooth
I've stored at this location for over a year. Bernice has always helped me out with whatever I needed. When I lost the keys to one of my units she explained the process and fees to cut my lock for me. Lock cuts go through a contractor so they put a second lock on beforehand to keep the unit secure which I greatly appreciated. They also charge about a quarter of what a locksmith charges so I appreciated that as well. Another staff member named Sandy was filling in when I came to secure my unit after the lock removal. Three other customers came in at the same time as me and she pulled some Matrix moves to get us all on our way in a timely manner. All in all I'd give this location an A+ rating for its courteous, and professional staff.
Bernice and Sandie have always been friendly. They have answered all questions that I have asked.
Ok so I reserved a unit online pretty simple to use the site it says show up 30 min prior to closing I had a mishap and got there about 15 min prior to the office closing I walked in the property manager Berenice and her coworker Connie were there they were very attentive and understanding of my situation I literally have not been happier with a customer service experience then what I experienced last night the entire process was great and very fast and easy everything was explained to me very well I am extremely glad that I chose this location to store my belongings at extremely highly recommended
I had perfect service,,bernice was a great help,,thank u
We have been storing our Airstream Trailer at this facility for the past year. The service we have received has been excellent. Bernice and Karen are always on hand and have always kept an eye out for out property. Our only reason for leaving is that we were looking for a covered site and there is not one available at this facility. If ever we need another storage area, we would not hesitate to return!
Ms Karen and Bernice did an excellent job of knowing if rates to help me out. Even help me by suggesting certain products to protect my stuff. The customer service here is great. You would be comfortable with these young women taking care of you. Promotions are in order for the whole staff.👍🏽👍🏽👍🏽👍🏽👍🏽
They were there for us in our time of need and Berenice provided us with excellent service! When my storage demands were no longer needed, the staff was quite helpful in ensuring the outgoing process went well. Sandy made the process simple enough, and efficient! If I ever need storage again, I know I can count on this location to meet and exceed my needs.
I have been using my unit since July of 2016, the property has always been safe, clean and the customer service is out of this world for professionalism and the team is always happy to see everyone. Thank you Bernice, Sandie, Nate and Connie, you are all incredibly wonderful!!!
I went into this location to do a payment and a lady name Sandy help me nicest lady great customer service
The manager was helpful to me when I needed help! I really appreciate her for taking time to help me .
excellent Bernie was very accommodating and really satisfied customer
Berenice is a wonderful person her help was great
They are awesome and nice! Thank you Berenice! :)
Berenice did a awesome job of helping me update my profile while visiting this location. Very professional and friendly service. I recommend this place for any storage needed or just pay your bills to this site. 5 star for Berenice excellent customer service. Thank you for a great experience.
Very helpful nice people both Sergio and Bernie class act
Very conscientious about getting me exactly what I needed. Excellent customer service and explained everything completely. Very pleasant experience and facility is really great - clean and secure!
Excellent service and fair pricing
If you don't like being upsold and nickel-and-dimed every 2 seconds, go elsewhere.
Great customer service from sandy, troy and jim...totally recommend this storage place. Have rented here before. Love it!
I love this storage place. Berenice is amaazing
Berenice and Sandie are so sweet and very helpful! This is an amazing facility.
I have been renting die rom this location for over 2 yrs, and have recently helped my to go get a unit at this location and had the most fun that day with the crew their, that day they had a visiting manger from another store we just hit as the bedt time.
I started renting today ,I met the nicest,crew there today ,sandie,elizabeth,bernice they all made me feel comfortable and very happy to join here so I would give ten stars if they had it
Rented for about six months, great experience.
Awesome customer service. Employees always helpful!
I HAVE USED STORAGES OFF AND ON FOR YEARS. THIS IS NOT THE NEWEST OF FACILITIES. BUT MANAGER BERNICE HAS THE BEST CUSTOMER SKILLS AND KNOWLEDGE OF THE BEST UNITS AVAILABLE. THANK YOU FOR HAVING HER HERE.
This has been a most enjoyable experience. Everything went as planned, with no surprises. That is incredible. Bernice went above & beyond her job to make everything just right. Will definitely tell my friends about this.
The employees here are very genuine and welcoming. Bernice and her "crew" are outstanding and super accommodating. I can't think of any negative things to say about my experience at this facility. My unit is great, customer service is excellent and the rate for my unit is fair. I've used and researched multiple storage facilities and wouldn't hesitate to recommend Public Storage on Main St. I plan on keeping my valuables here for as long as they need safe keeping!
Very Friendly! They were willing to prorate my move-out month since I only needed the unit until the 3rd. Berenice was great to work with :)
Breanna is clearly the best employee to work with and I definitely recommend this place to anyone. She's really cool and knowledgeable.
Excellent customer service here! This team of ladies were so sweet.
I came to this location because I was driving in the area. Upon arrival, I received a warm welcome. I met Bernice, Sandie and JaMesha. All 3 were very friendly, happy and Customer service oriented. I definitely recommend this location. One of the best in the East Valley.👍
Great team here! All three ladies were lovley and so helpful.
I rented this storage i really loved they were so courteous especially Berenice and Sandie would definitely recommended to friends family and anybody else looking for a good storage facility!!!
Berenice, sandie, janesha me atendieron muy bien son unas personas amables dedicadas a dar un buen servicio gracias
Best customer service thank you Berenice Sandie and JaMesha
Bernice, JaMesha, and Sandie are great. They are friendly and helpful.
Its so close to my home. Breanna was sweet and explained everything clearly. Would definitely refer a friend. Thank Breanna
10 years satisfaction Happy with Bernice & Sandie
An excellent customers service ai ever had thankyou. Dave , Bernice ,Mark, Jamesha, Sandy.
Property Manager was excellent to work with and understood my needs. Location is perfect for me, 5 minutes from my house. Thanks Berenice!
I rent at a different location but due to convience and the excellent and friendly customer service I prefer to make my payments here with Berenice and Sandie. Thank you ladies.
I have been renting at this location for about 3 months now. The customer service here has always been awesome. Thank you Bernice and Sandie.
I met berenice & sandie great customer service!
Bernice is the best, there was no cart in my hall way so I called the office and let her know. She went out of her way just to bring me one from another hall that I couldn't get into. Seriously give her a raise Dave 😏
Great customer service
Muy buen servicio .. Berenice y sandie hacen muy buen trabajo
Sandie and Bernice are exceptional employees at your location on Gilbert & Main, in Mesa, AZ. They are both an asset to your company! I dealt mostly with Sandie but also talk with Bernice. I had everything explained throughly. Understood all policy agreements. Have paid the first 6 months and will go to auto pay there after. I also purchased the insurance plan, bought boxes and know I can COUNT on them for anything,anytime. I Truly hope you will recognize them in what ever manner you have! They certainly deserve it!!! Thank you, Pam Davidson
Bernise was great, very friendly and helpful!
Great friendly service!
She's the best customer service representative I've ever had J.M.
The customer service was friendly and always helpful. My space was easily accessible and met my expectations.
Berenice was the most helpful representative we gave met! She met all of all needs. She ensured we had every option offered to us and explained all the details to us so we had no questions or concerns.I will recommend this location and Berenice to my friends..She definitely needs a promotion!!
Quick and easy, B helped out a lot and was super friendly
Great customer service! Very helpful and great rates.
Berenice is a rock star!
Breanna was so helpful and everyone in the office was great!
Customer service is unmatched at this storage unit! Sandie and Breanna were amazing and so, so helpful. Additionally, the deals they run for their storage units are amazing-there's no way you'll find a better deal than at this Public Storage location. Couldn't be more pleased!
Best customer services at any storage facility in town! Well maintained and very clean. Highly recommend
Berenice was very helpful and quick. She made sure we knew everything before walking out the door.
Muy Buen servicio al cliente! y los empleados (Berenice & Karla) soy muy amables y te explican todo con claridad.
excellent customer service they are all so wonderful and helpful
Fast, clean and accessible. Worked with Berenice she made it happen
Great customer service
I as helped by Berenice this is my second time here she is totally awesome
Awesome customer service! Never had a problem with storing here!
Wonderful service l recommend a raise for bernice
Great service! Great place! Come here and know your goods are protected.
Berenice and Sandy are a delight. They are friendly very helpful. Great place!
Employees at this location were amazing and extremely helpful. They always went out of their way to assist us in any way possible.
Great to work with and unit is was clean and ready to move in!
Easy online forms. Great rate. Secure storage lot. Friendly staff.
This was a excelnt experianse
The girls up front were really helpful, and very courteous I would recommend this place to anyone.
Convenient and clean location with friendly and professional customer service. I highly recommend this public storage for your storage needs. Thank you Bernice Kathy and Sandy.alAnd added peace is that it is very safe.
Bernice was awesome and very helpful with all my needs and questions. Recommend highly.
Fantastic customer service, couldn't have asked for better!
Wonderful help by Bernice!!!
Easy access easy to get an easy to get out. I like the security features. Customer service is great easy to talk to the people. Thank you bernice , brandy, and Sandy.
The girls there were very friendly and very friendly
Great customer service.... 5 stars!!!
They have the best staff ever, Bernice, Sandy, Bill, and Dave make you feel like you are actually family. They are funny, friendly, and extremely kind, your stuff would be in good hands.
Great customer service. Easy to work with!
Phenomenal customer service! Great deals! First time using storage and I couldnt Be happier with my choice! Bernice, Bill, and Dave were had THE BEST attitudes, they were incredibly helpful and hilarious. Just made this whole experience so easy!
Bernice expressed 5 star customer service I wish there were more people like her awesome customer service
I alway have a great experience when I go to public storage to pay my bill.
I have been only very satisfied with the customer service with Bernice and Brandy. They are professional, helpful always ans well as so personable.I would recommend this storage to anyone
The staff had on Thing 1 & Thing 2 costumes!! Hilariously funny.... I was sold!
Quick, concise and very friendly. Excellent customer service. Brandy and Berenice were awesome.
Bernice was awesome. Extremely helpful and answered all my questions.
Excellent service, well maintained property,friendly staff! Thank you Bernice and Brandy and Sandy!!
, I came to public storage on short notice and received excellent customer service by the ladies Bernice brandy and Sandy and they work very hard to fix a financial error on my part to the very very best and I highly recommend this to everybody
The Best customer service I have had in a very long time !! Because of the 2 young ladies I will refer everyone to here !!
Great customer service! Fast and very friendly
Place is awesome no complaints. Great customer service!
I received the best customer service today from Sandie. She made me feel like I was the most important customer that she had and put my needs as her top priority. She really exemplified the epitome of customer service. Thanks also to Lisa, Nicole, Shirley and Brandy for helping me during a very stressful moving time. You guys are the best. I highly recommend Public Storage for your storage needs.
Berenice was so helpful and cheerful! Its nice when customer service is this amazing. I wish every business provided this level of service! I would give you more than 5 Stars.
Err one here are helpful and polite
I love the service and the reps Bernice Brandy and Sandy. thank you!
Sandy super awesome lady! On our lunch break and hustled like no other. Thank you so much!
Provides great customer service! I've been a rental customer since may 2015 and they have provided great service. Thank you sandy!
Bernice and her staff are great people, professional, and have good customer service skills.Unit is always clean..Great place, will recommend to anyone..
Have been storing my belongings for almost a year Bernice is always friendly to deal with tonight I met Sandie and she really uplifted my day. It was a pleasure talking to Sandie while paying my bill.
Because there was only one worker I had to wait outside for several minutes, but once I was attended to I had wonderful service.
It was great working with Bernice. she was very friendly and efficient
Bernice was very friendly and knowledgable! She was very willing to give us a tour of different units and made us feel secure with choosing to go with Public Storage. She is an asset to the company-as her personality is a perfect fit for the job! Great job Bernice!! This storage facility was also $100 CHEAPER than a facility we were looking at in Scottsdale.
Berenice & Brandy are amazing ladies with the greatest customer service I have had in years . These ladies took the stress out of a dreadful move. They got me the best size for what I needed. The check in took longer than the move out about 30 mins to sign paperwork they do require a driving license. The place was inside with Air conditioning on August 1st was over 110 very hot. The move out took 10 mins. They are always there to help....great. place I will use again if needed and will tell friends. Thank you Ladies for your smiles and fantastic service.
Great customer service. Very friendly and informative. I would recommend this facility to anyone.
Wonderfu experience. Helpful staff ands clean, secure storage. Highly recommend.
Wonderful service with getting started!
Bernice and everyone else on duty were amazed. Thank you!
The ladies at the counter were extremely helpful and professional! I highly recommend this place to everyone!!
it was very wonderful!!!! I love the customer service!
Very satisfied, met all of my needs
Exceptional customer service and very friendly.
They are so great to help me with any problems I have and Berenice is always friendly and gets any problems done the same day and then follows thru to make sure I am happy.
customer service at this location was amazing. the girls in the office Sandie Berenice Brandy and Donna were great. i highly reccomend this location to anyone in need of not only storage but excellent customer service. thank you Team Mesa Main
Thank you for your professionalism. Team Mesa showed how any business experience should be. I recommend Public Storage to anyone who needs quality storage.
Everyone was helpful and timely. Thank you for great service!
Great experience with renting the space from Bernice, Sandy and Jessica. Would definitely rent space from this facility again when necessary. Everyone was super friendly and helpful. Would recommend to anyone
The service was good and Berenice was very informative and was detailed. Thank you.
Berenice Sandie Jessi and Jessica were all so helpful and incredibly sweet! I would recommend this particular location to anyone interested in public storage services. Couldn't have had a better experience! Thank you girls💗
Excellent customer service received at this location. Staff is very knowledgeable helpful. If you are looking for a storage facilty I highly recommend this Public Storage location. Thank you Berenice, Sandie, Jessica and Jessi... YOU ALL ARE AWESOME!!!!
I have been with public storage for a while now. The manager Berenice has been very professional and accommadating in every way. This facility is affordable, safe and very clean. I would recommend this location highly to anyone looking for any of these qualities.
Great service! Berenice was very friendly!
Berenice and her staff is really friendly. The place is really clean I would recommend this storage to anyone.
I was very pleased by my experience with Berenice at the Mesa location. She went above and beyond in finding me the space I needed for my needs! I would recommend using Public Storage! They rock!!!
Great facility! Super nice people!
Must excellent customer service! Highly recommended! ! Bernice and Ken are super friendly! !
Anthony was of great help and assistance. Both Anthony and Ken were helpful, knowledgeable and were able to make sure this process went smoothly and quickly. Highly recommend this place!
Great customer service
I love this particular location, they provide great customer service and have great deals all the time.
It's been great for the past 4 years. No issues. Good communication and help. Thanks!
i went in to this particular store not knowing if i wanted to store here or somewhere else. bernice and anastasia greeted me with smiles and were happy to help me out and answer all of my questions i had. needless to say, i decided to do business with these ladies because of their enthusiam and great customer service! definitely going to recommend them in the future.
excelente el servicio que nos brindaron
I had a very good and helpful experience. Bernice was kind and very helpful. The storage and lot is very clean and convenient.
Last week, after price shopping around, my family and I ended up at Public Storage and found we needed to look no further. From the moment we walked in to the office, we knew we were at the right place. The representative that assisted us (Ken) was an amazing help! He walked us through the process and made sure we had exactly what we needed for our move. He was polite and very knowledgeable and we are so appreciative of the high quality of customer care we received from Ken! Thank you, Public Storage for your great products and service! :) Sincerely, Monica Eells
Ken gave us a nice welcome when we stepped in and immediately began working to see that our needs were met. He walked us through the process of deciding what type of unit we might need and gave us a good understanding of what the costs for the rental would entail. The whole process was made very simple and easy to do with his help. I would definitely recommend this service to friends and family.
Excelente servicio al cliente con Berenice! Gracias
Great experience, from great team members and phenomenal cust service. Will continue to do business with and recommend to all.
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
Bernice was awesome... Very helpful, friendly, and efficient!
Very friendly Bernice helped us out so much and with our situation I felt very taken care of :) great place
Ryan was very helpful.
I had a very pleasant experience with this Public Storage facility. The staff was helpful, nice and always available. They made my move in and out very easy and pain free. The rates were extremely competitive for my needs, also. I definitely recommend them to new customers looking for a safe, inexpensive and helpful storage facility.
Bernice is great. Very professional
We enjoyed our experience with Public Storage in Mesa, AZ on Main Street. Our storage room was neat and clean when we started our contract. We had an 8 X 10 air conditioned unit that was right inside a locked door. This made it easy for us to access as we were moving. We had to remove and store various items week after week. We just closed our unit and only had to use it for 2 months. The office staff were all very helpful, polite, and did all they could to accommodate us while we needed their services. I would definitely recommend this place to my friends!
Berenice was a real joy to rent from.
Excellent customer service and verry helpful thank you ViVi and Berenice :-)
Enjoy my services
Awesome! Thanks Rachel!
Great customer service
Everithing was great and profecional
Great check in.
Berenice was amazing, very helpful and informative. She provided prompt service with great energy and an awesome attitude!
Great costumer service
Rachel & Bernice were very helpful & pleasant.
Nice people decent rates
Had a great experience here, awesome and friendly staff, clean units. Thank you! I can tell you are working hard here for a great customer experience. I will bring my business back here in the future.
Berenice offered to assist and made suggestions that were helpful and used. She was very professional, knowledgeable and courteous. People such as that are a major reason we are still at Public Storage.
Berenice helped me and made the entire experience quick and easy. Oh yeah, not to mention the amazing prices too.
Bernice answered all questions and was very people friendly
Great customer service (; ladies are super nice
Berenice is awesome and very helpful. Great experience and great service.
Always courteous & helpful!
I got helped by Berenice and I loved her customer service she gave me options and the storage room she gave me was nice and clean. I would recommend public storage to friends and family only if Berenice is the one assisting them!
Awesome Customer service & Staff is very helpful & nice!!
I am from out of town, I called to reserve and was helped by Bernice. I had to reserve on line but the site would only work for 7 days out I needed another day and was willing to guarantee storage. Bernice called her GM thanks to David too. they did not know me but Bernice went the extra mile to ensure I had the unit reserved. She also texted me pix of the lock I needed. She had the paper work almost done when I showed up- she called to confirm- I can not say enough about how professional and efficient Bernice has been. This level of client care is what makes a business successful The economy is bad and times have changed. Bernice will keep a property full and people renewing.. She is an asset to your top line and bottom line Best regards, APrata
The customer service was excellent. The where real pleasant and went over everything with me. Eniesa was very professional and explained everything. Thanks Eliazar Garza Jr
The process of signing the contact was a little more bureaucratic than I expected, it was still a pleasant experience because of the site manager, Berenice. She took me on a tour of the facility which was larger than it looks. She was also extremely helpful in picking the best unit to meet my needs.
Berenice and Hector were so wonderful and very helpful. It was a very clean and well maintained facility. I didn't rent here but they will be calling me once a parking spot becomes available. 5 stars for 5 star customer service!!!
I recently rented a storage at this location to hold my golf equipment which is very expensive the lady that took care of me was fantastic Bernice was her name she was great made me feel so comfortable i was kinda uneasy about putting my things in a storage and she ensured me it was safe and her attitude was just so genuine not fake like most people in customer service very professional i will definitely be recommending this place to my friends and family thank you Bernice for a wonderful experience we need more people like you ...o and the boxes you sold me were very good quality awesome!
We have been renters for about 10 years now and the service has been great! The facility is always clean and the people that work there are always polite and very helpful! Bernice Helps me most of the time when I come in to pay the rent and she is always chipper.
Very impressed by the price I got for my space and for it being climate controlled. Happy with the staff and customer service I received. The location is a little difficult right now with the lightrail construction but still worth it for the price. The location of my actual storage space is convenient as I can just drive up and then travel down a short distance through the hallway to get to it so no stairs or elevators. I also like that I can pay my bill online or at any PS location, I would definately recommend them.
I just rented a unit the other day, and LAURA at the Mesa location on Main St. did an awesome job! She took me on the golf cart to look at my size unit first to make sure it would be big enough, and she was so nice to show me all the available units in my size to take my pick! Upon checkout, I was confused about the promotion so I was like a dollar and sixty cents short and she knew I couldn't pay it, so she even offered to, and did cover the remaining amount for me! She was very knowledgeable about the place while giving me the tour. The other guy behind the counter was also very nice and helpful. I would recommend this location to anyone looking for storage. The 5"*10" size are good if you know how to pack it right, up to the ceiling. (which is high.) Nice, clean place. 5 stars.
Every month upon entering the office there is new friendly associates eager to help and answer any questions. I was just in the Main Street branch today and Sabrina and the gentleman Jeff who assisted me were friendly and talkative. Didn't catch the other gentlemen's name but with associates like them in the office makes a bad day brighter. Keep up the good work. And keep hiring the outgoing and friendly staff and you'll be set.
Had a great experience at the Main St. branch this week. The debit card I was using for my automatic payment was compromised, so the bank cancelled the account. My payment was due, so I went directly to the branch to make the payment and make arrangements for a new account to be used. Laura was there to help me, took care of the problem, and had me out of there in a very few minutes. Her knowledge and friendly service was beyond compare. Keep hiring people like her, and you'll break the bank. Kudos to Laura, a real gem.
I'm very surprised no one has reviewed this location because I went in to this office on saturday there was a number of new faces compared to last year when I came in to rent The new employees sabrina & Jeff helped with all my questions and the other two males i did not get their names helped me alot with telling me about the box deal u guys have and the storage units were very clean & well kept. I had a very pleasant experience talking with the employees the manager Bernice was so knowledgeable and helpful with finding a unit that all of my 2 bedroom furniture will fit in & at a price i could afford. Although I did not rent the same day I will be in after thanksgiving to rent from this location!! Thank u!!!