Public Storage Self-Storage Units at 2640 S Alma School Rd, Mesa, AZ

This review is to compliment Jessica. I recently rented a storage unit, and ever since the first day, Jessica has been so kind and so helpful. Every time I see her she’s working hard not only maintaining the property, but running the office as well. I hope her boss sees this review and gives her the recognition she deserves. Very happy with this Public Storage location!

Very accommodating and pleasant.

Rachael was great! Most helpful

Great service and wonderful customer service

Today as I was exiting the property from bringing a friend of mine that stores there I noticed a young lady outside cleaning the doors. I don’t know if she was a mother or not; But I wished her a Happy Mother’s Day! She told me her name was Rachael and asked me was everything with my unit was good and did I need any help! She also ask me was everything fine; and if I can go on google and rate the facility. For her to be out in the heat cleaning the doors to make sure the facility stays clean. I definitely thought that was worth five stars. We need more people like her she rocks!!!!

They were super helpful and SO easy. Vincent was fast as well as personable and made the experience so much easier.

Jessica is AMAZING!! Great customer [email protected]

Jessica communicated well detail oriented everything I needed to know . Great customer service.

I talked with Jessica and she was amazing!

Jessica was very nice and friendly. Great customer service skills. Appreciated all her help with my reservation and showing me my unit before renting it.

This property is awesome, clean and friendly staff. 👌

Your employees are very good employees on helping with the units.

Rachel & Jessica were extremely helpful, professional and made me feel at ease when I asked any question & when I was struggling with my storage unit lock. Rachel was on point in helping resolve the situation! Highly recommend this place, and I trust my valuables are being safely guarded. Plus I have appreciated how clean the property is!

Extremely friendly staff, very professional and helpful. Great facilities very clean.

Extremely helpful and supportive of all my needs. Would recommend this place to everyone.

Jessica there is awesome, good service, quick access. Would recommend for sure

Cristine, Alex, Ashley and Trina providing excellent service!

Jessica is awesome!!

Jessica and Alex are always friendly and helpful.

Jessica made us feel at home. She listened to us and if you are looking for a great experience try this location in Mesa. The store is also close to places to eat and is convenient for shopping.

Clean, efficient. I was bummed that we had to pay an entire month's rent even though we evacuated for a closer place on the 4th of the month. I like the app to open the gate!

Jessica it was very attentive and nice

Jessica and Annalise were really great trying to help a new RV lady back into the space that they worked hard to find for me ... Thank you so much Girls!!!

Jessica was the most helpful person , very refreshing and kind . Making a stressful move a breeze. Recommend this location

Amber was great you need more people like her . Above and beyond thank you for all your help

Good service

Jessica was awesome and very helpful!!

Awesome

Jessica’s awesome

Jessica was great! She was very friendly and helpful when I moved in and was super helpful when I moved out! Thank you so much!

Jessica and the new hires made the process very easy and understandable for me. They were absolutely excellent.

Jessica was awesome very informative and very nice. Glad we chose Public Storage

Hello I appreciate the customer service at this location thanks to jessica who did an amazing job helping me get my unit figured out. Thank you 🙏🏾

Great service

She the best service you can have.

Great and excellent from Jessica

Amber was extremely helpful and finding me the perfect size units in a short period of time.

Needing storage in my neighborhood, I shopped four different places. Jessica helped me at Public Storage and she is terrific. Aside from being personable, she is knowledgeable. That is a big plus in my book. I highly recommend Public Storage and very glad I had Jessica as my rental agent.

The manager and there employees are the best

jessica was honestly the best representative i have ever dealt with. great job!!!

So this place is the best, and has the friendly staff Jessica was the best help you can ever want. If only she work retail I would ask for her every time thank you for help me and my brother when we need it.

I just was helped by a wonderful employee named Amber, and she helped me with all my storage questions and storage supplies.

Jessica is the most amazing supervisor, she was super helpful, kind, and understanding! 100/10 stars :)

Very good storage and very understanding

Jessica went above and beyond an amazing job Amber was very kind and courteous and assisted with all questions I had highly recommend this place staff did a wonderful job

Jessica is a sweetheart easy to work with he super helpful with the whole process she made me feel safe on everything

Amber was very enjoyable at check in. Made the process very enjoyable.

Great service from Jessica and great pricing !

Thanks to Matt for making a special effort to check on my stored vehicle.

We have been renting a unit for about a year now & Matt has helped us when we have any problems & he has now helped us about to switch to a different storage place to Alma school, Matt makes this place amazing..

The employees are the best

Amber was Great & helpful!

Jessica was very helpful

Sweet lady, such a wonderful experience with my time. Thank you

Jessica is the manager and she was great to work with! She figured out the issue with my reservation and fixed it!

I needed a climate controlled unit for my business storage needs and walked in to Public Storage without an appointment. Jessica was very friendly and knowledgeable and had me in and out within 15 minutes and that included a tour of the facility and the unit I would be renting. Top-notch customer service and very efficient.

Great service. Jessica was very helpful!

The process started out not so great, but they were able to make up for it 10 fold. Jessica was awesome getting me getting up with my unit, it took barely any time at all. You can tell she is definitely knowledgeable and knows what she’s talking about. I really appreciate the help!!

Great customer service! Very helpful staffing.

I recommend this place people are amazing jesse and Jessica helped me waive my late fee !!

Great service and courteous all while training someone

I'm at Jessica who is a wonderful manager over at Public Storage on Alma School just north of Guadalupe on the west side of the road she got me up by 10 storage I was just moving out of a studio apartment and I had nowhere to put my stuff it seemed to be the right price my mom help me out she's been fantastic through the whole experience she even drives in Orange Little golf cart she's checking up on me right now saying hey what's going on and I'm waiting on my brother to pick me up but in other words these people care so I'm giving them five stars and I think you should give Jessica also five stars that means your district manager Ashley should be looking at you when I'm saying I'm giving you five stars because you must be doing something right thank you so Jessica. Hold on Mom.

Jessica was the person that helped me. I came in this past Monday to take a look at the unit just so I can get an idea of what size I needed. On that day, the transmission went out on my car, so I could not get the unit right away. She showed me the unit still and the property is well taken care of. The units were clean and swept out. The inside, climate control units hallways are also clean. That is a huge deal for me. The office crew are really nice and helpful. I like that this storage is well secured. I’m very much pleased and happy with the overall service. Thank you again Jessica for all your help.

Young lady was awesome. I broke my foot and she helped me carry my things to my storage.

Super helpful!!!

Jessica was very helpful and helped me through the whole process making it quick and easy. She also saved my res for me ensuring I get a good deal 10/10 recommend.

9 years no discount here 10 years Chicago dont care about renters AC units suck locks dont work cant get in

On 7.30.22, while moving out of one of our units, we found water damage to 3 rugs. A phone call to the manager has not been returned 3 days later. On 7.31.22, office staff told us that such damage was an "act of God." I disagree; it was normal rainfall combined with damaged seals on the unit doors. When combined with rate increases of over 30% after 5 months (20x20 unit was going to increase from $449 to $595!), my rating has dropped significantly. Our move to Arizona has included a climate-controlled unit, the addition of another unit on the day we began moving in, and the shift from that unit to a larger one during the second trip weeks later. Jessica has been professional and very helpful, with attention to numerous details. When she was not available, she coordinated so that Dave from a nearby Public Storage site drove over to assist us, and he was great as well. At one point, a lock was installed incorrectly, and we were notified, which was reassuring. A very complicated, drawn-out move has been greatly improved by Jessica and Dave. Thank you.

Jennifer was amazing so helpful she made renting a unit so easy I hope her manager knows what an asset she is to their company

Jessica is the manager and is very helpful and friendly. She loves her job and plans to stay here for a long time.

Your property manager, Jessica, is incredible. I had a surprise come up with my billing that threw me into a panic. I called and left a message, not expecting a call back until tomorrow. She called me within 5 minutes and was super kind, understanding, and patient with me. Within the 5 minutes between when I called and she called me back, she had fixed the issue and helped me TREMENDOUSLY by going above and beyond what I had expected. I genuinely appreciate her so much. Thank you again, Jessica!

Jessica provided great service with my unit today. 5 stars

Jessica was amazing and very helpful and made my move In very simple and easy. Thank you so much jessica!

Jessica was extremely helpful and polite. Thank you so much and I will recommend public storage to all friends and family.

This place is very friendly and accommodating! I had to move the car that I stored here to NY while I am already in NY. Jessica helped me a lot. I really appreciate her help and recommend this place to everyone!

Friendly and extremely helpful. Shaunan was was very pleasant 😁

Jessica did a great job explaining the rates and rules- seamless process

We rented a storage with Jessica she was awesome very helpful answered all questions love this place all employees were great will definitely be using them for now on.

Ebony is very sweet and professional! I was here to help a friend move her things but did not have a gate code. Ebony contacted my friend and was able to confirm that I was supposed to be there. Best part of it??? This girl was NOT consumed on her cell AND she smiles!!!

Ebony was very kind! Excellent on site customer service.

Latoya it’s awesome!!

The gate allways opened when I entered my code. If it hadn't been for my rent doubling over the course of 2 years, I'd probably still be a customer

I inquired and spoke to a gentleman name of Jay - He was very upbeat and professional. Not only did he answer all my questions and concerns regarding storage and pricing, he is probably the reason I will bring my business to you Thank you Jay

Great staff and quick sign up.

Was very helpful

Jessica was very informative and helpful from the start. She called back once I set up my online inquiry and extremely helpful while in office

Very friendly, nice day and business for me

Katie was very helpful in answering all my questions.

I've been here for 6 years and have never had a problem. Thank you!

Jessica was very patient and very helpful. Thank you!!

I appreciate the costumer service I've received the last year. My belongings are incredibly safe and secure.

Great service and friendly!

Jessica and Devin at the front desk were the most friendly and helpful people! Amazing customer service and super knowledgeable.

Jessica & Devin we’re extremely helpful! Made the process of renting a storage unit very simple!

Jessica is freaking amazing. Thank you for everything ❤ If you are looking for a good place to rent pick this location. The property manager goes above and beyond.

Incredibly helpful service!

Great service! Jessica was very helpful!!

Great manager she was really nice and helpful

Will I be able to get to the gate with the code on Sunday

I'm generally impressed with the customer service that Jessica has helped me today (first time storage renter ) and was extremely knowledgable on the service and was well versed in being able to relay that knowledge to me where i understood completely i had not questions to ask at the end because all the questions i came in with were answers without me haveing to ask them. It dose not matter what industry your in great customer service always deserves a shout out.

Customer service was excellent.

Very friendly staff, convenient location

Jessica and Sandra was so accommodating! They were so friendly and really did us a great favor! Thank you ladies!!!

Great customer service experience!!! I would highly recommend using them to store your things!! Thank you Jessica, Michael, Mark and Ashley!

I would recommend this storage to anyone!! Jennifer was amazing, she was so patient and kind.

ALWAYS HELPFUL AND EXCELLENT!!!

Awesome experience. Jennifer was amazing and very helpful.

Wonderful, amazing!!! Oh

Jennifer is always very sweet and very helpful when I am on the property. She is the best person and very caring. She takes time to help and listen. Would definitely recommend coming to her for any storing needs. She makes you feel like family.

I'm moving from California to Mesa Arizona. I'm looking for a place to store my furniture for a few months. I called and talked to Jennifer. She was so sweet and helpful. I'm looking forward to doing business with her. Thank you!! Jennifer.. Mike

Jennifer the property manager is awesome. I would recommend that location toy family and friends. She is so friendly and very helpful and has been very understanding with our situation. We love you Jennifer.

Jennifer made it so easy for me to understand the process of renting a unit. Couldn’t have asked for a better worker! Made my entire day!! Definitely recommend asking for her to assist you. You’ll definitely get the information you need .

I have to say for the last two days of moving from across the country it has been the worst move,but coming to 2640 S Alma School Rd, Mesa, AZ 85210 Jennifer has definitely helped shed light on my situation, she has been absolutely the best and most professional, her mannerisms and kindness and willingness to go above and beyond has totally exceeded my every expectation. I would definitely recommend friends and family to her services.

Jennifer was fabuloso.

Jennifer was excellent in helping us get our storage unit today. She was extremely helpful in giving me the information and pricing options that I needed. Thank you Jennifer.

Jennifer was great.

Jennifer was awesome in assisting me getting me set up with a good unit. She was friendly and very helpful! The storage has security and makes me feel safe to leave my stuff here.

Worst customer service I’ve ever experienced

Jennifer was awesome. Had everything i needed and expedited my concerns. Very grrat employee

Kaela is awesome & super helpful!! She was super nice and welcoming!

Kelsey was very helpful and did a great job guiding me through the pricess.

Tara and Leno made the process simple and easy. We’re kind enough to give me tour of the facility and the available spaces. They gave me available promotion without me having to ask for it. Great experience

Tara and Leno will take good care of you!!

Tara gave great customer service and Kelsey & Leno were great as well! Thank you :)

Tara was amazing! She's a super star!

Tara and Kaela were amazing they helped me into the perfect space. After not receiving the first one. It was an easy fix and went above expectations! Thank you!

Tara and Kaela were hilariously entertaining and wonderful service. Would store here anyday!

Tara and Kaela are awesome.. best ever...

Tara was very helpful

Tara is quite congenial amazing

Tara was great and fast with my rental! amazing rep!

Tara was great and she is very informative

Tara is am amazing. I wanted to personally leave a Google review for Tara because she went above and beyond. She assisted me while she was training at another facility. A natural disasters happened where I have my unit. She really helped me out. Solved my issues and restored my faith in Public Storage.

Tara was super nice, very helpful and made sure our questions were answered. Would highly recommend this facility.

Great customer service love the hours and plan to stay for long term! Tara was super helpful today.

Tara was amazing, great customer service Girl Scout skills and all (; she’s also funny!

Tara had really great customer service skills. Very friendly made the entire experience easy and stress free i would recommend public storage and this location to anyone needing storage.

Tara is fantastic the whole team has great customer service.

Tara is a great help! Best experience I’ve had here. Amazing customer service. :)) thank you!

Amazing customer service!

Great customer service and cheerful staff

Desiree was great! Very pleasant and helpful.

Customer service is great

Tara & Arianna is amazing great customer service!

Great and fast service! Very lovely ladies in the front office. Tara and Maria are amazing! 😊

Tara was/ is Awesome!!! Great customer service!!

Lots of good storage options

Tera was great and very knowledgeable!

Tara and Kiara have been so helpful in getting my storage needs taken care of. I appreciate their kindness, thoughtfulness and experience. I would utilize their services again in a heartbeat! Thank you, ladies!🌼

Tara is awesome went above and beyond for price expectations!

Tara was great!

Great customer service. 😁 Tara was amazing helpful and patient.

Never anyone on site. They do not help if you have an issue with not holding a reservation. Horrible 800 service too. THEY DON'T CARE ABOUT YOU!

2nd time using their services for trailer storage. Tara was great, above and beyond, she is a huge reason we rented this time. One feedback would be spend a little and repaint your parking lines would be a nice clean organized look and helpful when parking .

Tara was a great help with my storage needs

Tara was awesome! I had trouble getting my boat into my initial reserved spot. She changed it quickly and accommodated my requests. Talk about bada$$ service!

Tara did a fantastic job getting my account setup and moving me in to the new unit!

Nice and helpful

Tara was amazing, made my day! :)

Great service!

Great and efficient service.

Tara was awesome and got me what I needed.

Service was awesome, and staff was great!!!

Tara was great! Not sure about the corporate peeps but she was wonderful and represents the company with true professionalism.

Came in for $1 promotion, as advertised! Upon arrival, i was greeted by a young lady behind the counter "The General Manager", Tara, who provided not only excellent customer service, but exceeded the expectations of any other storage facility ive ever had to deal with in the past. She knew exactly what i was looking for and assisted me every step of the way! I love to travel and im now comfortable knowing i can store my belongings as long as necessary.

Tara was awesome, and easy check in experience!

Great place! No issues

Had the greatest experience with Tara Today! Helped me save money and my day I was stressed out. She went above and beyond! Thank you.

Tara came to my rescue. I had an unexpected change in my move dates which affected our needs for the storage units I had reserved. She was able to move the date up for the two units I still needed and cancel the third unit. She showed us each unit, demonstrated how to open the door and how to use the locks. Tara also recommended items for purchase to be used for packing. She is knowledgeable, professional and friendly. Thanks Tara for all of your help!!!

Tara was fast & effective, unit was clean & ready to go.

10/10 customer service. Tara was extremely helpful and patient after I unintentionally put a hold on a parking space online not an actual unit like I needed. She helped determine what size unit I needed and helping me understand the payment schedule and broke it down in a way I could understand.

We had such a great experience at Public Storage! They are so helpful and willing to go the extra mile to help us.

Tara was very helpful and accommodating, very good service

Great service very friendly, were Tara and Kaitlyn I appreciate their help they gave me.

Place is clean, staff is friendly

Michelle was wonderful !!! Thank you

Very nice friendly and helpful and knows her job very well

Michelle D is amazing.. she is very helpful and quick at follow up.. I wish everyone is as friendly and helpful as she is..

Shelly is amazing! I went into Public Storage on Alma School today to complete my reservation she was not only professional but very knowledgeable and friendly. She was super busy but handled everything and everybody perfectly. Thank you for being a bright spot in a stressful time and move!

Michelle D w has been amazing to work with, I have been a customer for 10 years. Highly recommend!!

Michelle at Public Storage on Alma School has been amazing. I've been storing here since June 2020, and anytime questions or concerns arise she's there with a smile. She's gone above and beyond!

I have been renting space here for 5 years. The staff is GREAT, the rates not so reasonable. The staff i give 5 ☆☆☆☆☆.. What with everything going on in the world, people losing jobs and whatnot the people in corporate decide the raise the storage rent... actually doubled it from previous years I am leaving at the end of the month.

Please see Michelle D she is the greatest I had a issue with my unit I went straight to Michelle D problem solved totally love her

Michelle helped me out, was very knowledgeable on my storage needs.

Place is clean, Michelle was great, totally recommend 🙋

Michelle was super awesome and helped me out!

Michelle helped me with my boxes pick, totally appreciate her.

Michelle was very helpful, 5 stars

Michelle D is super helpful and made this experience easy and understandable. Her subject matter expertise se was fanominall! Clean units and clean environment!

Jim was very helpful! Rental process very easy and smooth! Thank you,

Michelle helped me with all my questions even though she spells her name wrong ;) Place is nice, price is right.

Michelle D was super nice and very helpful! :)

Very good place, even has parking spots. Michelle was really nice.

Facility is nice, good rates, Michelle helped me out.

The employees are the best polite helpful

Great place nice people, Michelle was nice

Jim Moore did s great job on adding parking space

Michelle at the front desk was very helpful in getting my storage payment situation settled. Friendly staff with decent prices. Highly recommend! ⭐

Jim Moore

Jim was awesome

Friendly staff. Fair prices.

Place is very clean and nice. Michelle is very helpful. Definitely recommend.

Michelle was amazing, she is extremely knowledgeable about her available and will help you get set up with the perfect storage unit. When it comes time to put my stuff in storage I will definitely go back to see her!

Tim did a great job thank you Tim

After being with the unit for several years and during the midst of COVID 19. The storage unit goes up on the rental cost.. REALLY.. You can not blame it on the cost of living mere profit for you I believable!!!!!!..

Michelle made my rental with public storage a very nice, easy, and accommodating process. She was very thorough and friendly. Thanks Michelle!

I am only leaving 5 stars since I can’t leave 100000 stars. Jim gave incredible service. He was friendly, knowledgeable and patient with questions. He went out of his way to find us a spot that worked with what we needed.

Initial hiccups but were resolved satisfactorily.

Called in to see if they had any smaller units that i could downsize to since the rent in increasing on my 10x20 which is maybe 3/4's full. Michelle said she would put in a request to cancel the rent increase. She followed up with me the next day saying it was approved. Very helpful customer service and saved me a ton of time not having to move to a smaller unit just to save on rent.

Michelle made my visit super easy! She was v friendly and informative.

This was a last minute rental. I was able to do everything online. When I arrived after work everything was ready, no staff assistance needed. I did go into the office with a couple of questions and Patty was very knowledgeable and friendly. She made me aware of details I didn't even know I needed to be aware of.

This place is awesome they helped me with everything and answered all my question.I recommend them for all your storage needs.And their staff is awesome and very polite and helpful.

Nothing but great experiences here! Very friendly associates in the front office and always helpful. I definitely recommend.

They say access to the gate closes at 9 but I have been there at 8 20 pm and the gate is closed.its way to expensive and people park in the middle of the road so nobody else can get by and they dont do anything about it.

Just got my storage unit and was all set up by Trina! She is new but absolutely fabulous!!! So was the lady training her! Made this tedious task very enjoyable!!

Book Sale here at my Storage this weekend

We were treated great when we brought our trailer in to store. Would highly recommend storing here.

Gabby is a great person.now as for Tony is all about the book and get it done.Trina. is the most funest

Scott was very helpful with closing out our facility, made it so much easier for us!

Scott at this location is AWESOME! Super nice and helpful guy! Stored my things here for a year and never had any issues! Thank you!

This by far is the best storage place in Mesa there are so many pubic storage around the area but this place is the best ask for Gabby or Lashell those two ladies are the bomb!!!!?

Very happy ghe place is there.

They lie about calling about calling me when I was late for a payment as well as they didn't let me know that they were going to cut my lock that they charged me 30 dollors for saying that I had to use there lock

Great customer service from Meaghan! She helped me transfer units in a timely manner and deserves TOP PAY! Thank you Meaghan!!!!

Gabby was a big help. Sent communications about scheduled move in and also checked to see if all was well after move in. Very friendly and personable. Good value. Easy access.

I worked with Gabby and she was great. She made my process so seamless.

Gabby was so friendly and helpful with me. Some of the best service I have ever gottrn from a storage facility. She was amazing!

Rented on 2/1 Gabby called me to check on how the space is working for me great cudtomer service.

Shyy was awesome at getting us in really quick. She helped us picked up a unit that would fit our needs, and even helped us with promotions. Thank you!!!

The service was really great Shyy was very helpful good job

My experience today at Public Storage when I went to take care of my bill n check on my unit etc. Shyy was the employee on shift which I am grateful for because she was so sweet and very helpful I went in there extremely stressed and she helped me be able to leave relieved! She even let me interrupt her on her only lunch break to help me because my ride couldn't wait very long etc. Overall she was just very kind , understanding , caring and helpful. Thank you again so much Shyy (:!

Shyy was very helpful! And her customer service was above and beyond! She was very knowledgeable and the price was on point. I recommend this facility!

Gabby was awesome with helping me get the right size unit. Gabby you are Awesome!!!

I went in recently to get prices and I was amazed by how friendly the lady gabby was so early in the morning. So full of joy and smiles and answered all my questions very professionally. Definitely good at what she does. 😁😁

I needed storage at the last minute . Shyy was very helpful , good energy , loved everything about her.. she helped me with everything , went above and beyond... even gave me and my kids ice cold water.. I recommend this location to anyone.. thank you again shyy!

Shyy. Was awesome

The associates were prompt the service was good value compared to low prices

Gaby, Mgr was awesome

Gabby has been more than helpful with my situation! I would recommend this location to anyone.

Nice and near my house for quick access.

Great people working there . good costomer service

Wonderfully helpful and knowledgeable staff

Call the location to see if it was possible to do an upgrade due to an emergency moving situation Megan was able to assist us in a timely manner and great customer service to help us get into the unit that was very professional and great customer service good job Megan.

Amazing service !! Very helpful , provided all the information i needed and felt very welcomed! Thank you!!

Helped me out on my last day of being a guest of public storage and had great attitude. Thank you!!!

I use this location to store a car. Gabby was nice, knowledgeable and helpful.

This came in today stored my fifth wheel here at public storage Gabbie the girl who took care of us was excellent thumbs way up thank you Gabby

Gabby is great.

Jim Moore did a superlative job!

Megan was very helpful on a time crunch.

This place is always clean, never too packed or too busy, the staff is always easy to reach, the units have more than enough space for what we neded, and the units are better than what I've gotten any other place. What more can you ask for?

Meghan was amazing. We were on a time limit to find a storage and return our rental truck. She helped us within minutes, went above and beyond to make sure we had everything we needed even giving us ice cold water while we were moving into our until. Great experience definitely recommend this location

I got to this location I had a email confirmation that I had received from over the phone customer service. When I got to the location they didn’t have the unit that I reserved and the manager Nathan was not willing to call another location to get me the same unit that I reserved at the same price . Told the representative that was working at the location that day, there was nothing he could do , he couldn’t push it to get me the price that I was guaranteed! What good is having a confirmation and a reservation if it will not be honored! I am a returning customer to public storage for more than a year at another location. Public storage advertises that they are #1 storage never again will I rent. I ended up having to take a smaller storage for more money than what my reservation work, I will be pursuing further action! The way I was treated this location does not even deserve one star.

GREAT service. John helped me out so much. I had previously moved into a 10x10 unit and decided that I wanted to switch into a 5x10. Without no issues, John quickly helped make this happen. Thank you guys!!!!

I had an email confirmation number for my RV storage. When I arrived on the confirmation date they had given away my spot and the regional office refused to honor their confirmation space or price!! They gave me a smaller space at a higher price! This is not a reputable business ! I have been a valued customer for 6 yrs. I will be checking out other options. I am pleased to report that Nathan phoned me and regretted the confusion about the confirmation and they have discounted the cost by half. I am satisfied with the resolution. He made it right. Thank you . Marilyn

Juan was a great custom service rep I will recommend this site to anyone

Juan John was awesome great customer service

Awesome facility and excellent staff! Thank you!

Great service by Gabby!

Gabby is the best, we were gonna move but she talked us out of it. High 5

Lauree was great! We reserved online late Saturday and not realizing it was so close to closing time, ended up having to go in Monday to pick unit and sign paperwork. She was super patient and polite as I asked to look at other sizes of units, questioned the agreement/contract, and called my husband to verify several things. Even though it was close to / a little past closing time and my busy toddler probably drank 4 cups of water, one even splashing on the floor, Lauree was joking, friendly, and even made my toddler feel assured that she was okay and accidents happen. Great experience and extremely helpful. We couldn't be happier with our storage choice and the people working there.

Very friendly and helpful! Thank you so much!!😊

Good price great location

Gabby and Juan were amazing both excellent with conversation and sales you will be pleased!!!! Loved it!

great and friendly customer service!

I just want to say thank you to Lauree whom helped us get the right storage unit..you made us feel really comfortable with storing our things here at public storage..thank you again

What are times to be able to enter units?

Sandie was awesome! Such great customer service! Gabby has a great staff!

great staff light in unit is awesome. jo one harasses you there and it's a laid back place.

The people there are friendly and very helpful

Pleasant, fast service and Gabby was great and informative. Polite and friendly. This is my third time renting at this facility and they are always a great help.

First time storing a vehicle. I will have to say, I was a little apprehensive. Gabby took those fears away and made me feel totally confident with leaving my vehicle there. Gabby is very professional, helpful and informative. I would defiantly recommend Gabby and this facility to family and friends.

Lori was great! just needed something small for wedding stuff. shes so sweet!

Very polite and well mannered. Never had an issue and its nice to see friendly faces.

My mother just rented here great customer service from Gabby will definitely recommend this to friends and family

The office staff in December of 2018 were very nice and pleasant. Kid friendly staff. I gave them a 5 star at that time. Today 3/21/19 I called the general number and was sent to a representative whom was rude and condescending. He repeatedly spoke over me and when he was going to give me the number to the actual facility/office I told informed him that I needed to get a pen and he stated “if you are not ready you can call back”. No one said I was not ready I needed to fish a pen from my purse. Than he continued to talk over me and ignore anything I asked or said. Unfortunately I did not get his name even though I asked, he would not give his name. I said more than once that his tone and attitude were rude of which he just repeated that “ if I am not ready I could call back”. If this were my first encounter, I would never rent from a PS facility or recommend them to anyone. After today I gave PS a one star due to this interaction. Those reps are the first line when someone is wanting to rent a unit. This guy totally does not need to be in this front line position. I know they say the calls are recorded, I hope your management actually reviews the conversations.

Sandie. She is do great

Smart Lady \ Fast Efficient \ Lucky Russell - Thank- You, Sandy

Gabby and Sandie were super helpful and extremely friendly. I recommend Public Storage to anyone that needs a storage unit.

Wonderful customer service

Gracias Sandie y Gabby

Always clean, good location, awesome and friendly management (Gabby & Sandie). Love it

Great customer service

Sandie/Gabby was awesome. She went through our agreement step by step and was very thourough. I recommend going to both these ladies if having any concerns or questions. Thank's again!

Gabby and sandie are amazing. Makes the experience of a long move that much better.

Friendly staff, good security, and great location.

Sandra was super helpful in helping us set up our storage and was extremely polite.

Just moved to Arizona and needed a storage unit fast. Sandra helped me get the perfect unit with easy access and save a little cash by paying ahead for the next month. Great customer service! Hope you get her when you go to Public Storage

Very pleasant and quick service...thanks Gabby!!

Great location, Awesome managers, Fair pricing, Clean and well maintained. Ask for Gabby, Sandra, and Sandie.

Very quick, helpful and amazing customer service.

Let me just say Sandie is freaking AMAZING shes so sweet and helpful...answered all the questions I had....Gabby is also amazing would reccomend to anyone looking for a storage !

Love the people who are there. Always knows who I am. Awesome people great place. Very reasonable prices... Love love love them...

SandIe ,Gabby, and Sandra were excellent in customer service. Best and secure place for storage

What can I say, I’m so impressed with this location and this company. The location is clean and well kept, the staff are so very nice and just a pleasure to talk to. One employee that stands out is Sandie! She is OUTSTANDING!! She works at multiple locations, and she is a joy to talk to when I come in or call on the phone.

Wonderful experience renting a unit here. The service from the staff, Sandy and Gabby, was excellent and very helpful.

I recently had an opportunity to interact with Gabby. She was very professional and helped me to resolve my issue in a timely manner. Great Customer Service!

Sandie and Gabbie have the most amazing exceptional service. I would definately recommend!

Gabby was excellent!!! Very professional and helpful with providing me with my new storage unit! She's a keeper makes me want to refer all my friends and family here!

Gaby and Sandy loved customer service, i will recommend this to family and friends

Great customer service and convenient location and times.

Attendant never there

Great location, convenient access hours, friendly and professional management. I will recommend to family and friends. Ask for Sandy and Gabby.

Sandy and Gabby are awesome - excellent service and facility!

Great location and friendly management. I highly recommend this public storage location. Ask for Gabby and Sandie.

Thank you gabby and sandie!

Great customer service

Thank you Gabby and Sandie, it was easy to get all set up.

Sandie and Gabby so awesome they are! What amazing customer service. Really knowledgeable and friendly. Great and friendly voices too... HIGHLY RECOMMEND!

Had a great experience!

Sandi was awesome. Took care of all my needs and was very professional and has a great personality. She was very busy and yet she made each person feel important and was able to handle their needs quickly.

Stored 3 months. Sandie and Gabi were great!

Gracias Gabby ye Sandie

Great place to store your stuff. Clean and well managed. Managers are great to work with. Thank you Gabby and Sandie.

Gabby is a wonderful too me and Sandi is such a beautiful soul. Truely lucky to have those two as employees

Very clean space , secure units with cameras. Sandie, and Gabbie are very welcoming and friendly! Sandie went out of her way to help me find my perfect unit and walk me through the process and make sure I was informed about everything . I would definitely recommend

Good location, fair pricing, efficient, professionally, friendly managers. If you need storage I recommend this Public Storagelocation. Ask for Sandie and Gabby, and tell them Nash sent you.

Walked in and met with Sandie and she was a wonderful person, she help me with everything and got me going with no problems. She has a very nice personality and I would definitely recommend her to others. Good pricing, convenient location one here if you need storage. You’ll be glad you did. And ask for Gabby and Sandie. Tell them Rosalyn says hello!!

Friendly and helpful. Very efficient and cleanly

Very well maintained facility and the office staff are wonderful. My husband bought some furniture wrap at the office and ended up leaving it outside of our storage facility. The staff found it and called us to see if it was ours. Gabby & Sandie went out of their way to help their customer. Thank you.

Sandie and Gabby are amazing. Great attitudes and very helpful. Thank you!! The hours are great. Location is close and convenient!!

Easy to use

Sandie was incredible. She explained everything in detail and made me feel so comfortable. The facility is very clean and well monitored.

Super service and property manager Sandie was awesome! Highly recommend!

Gabby was more helpful in putting me at ease with my storage choice. She explained things in a straightforward and understandable manor so as not to leave many questions or doubts on the table. Thank you Gabby for making my day!

The staff is nice and very helpful

Gabby was friendly and provided excellent service

Sandie and Gabbie are simply the best! Got me set up in a very clean and reasonably priced storage unit today and I was absolutely blown away by the level of customer service they provided. Both of them deserve a raise!

Great people.

Joseph was very helpful! I was in and out super fast, and there were great deals to choose from!

Great customer service and manager very knowledgeable !!! Excellence clean facility and I certainly would recommend this facility to anyone. Thank you Sandie

SANDIE IS THE BEST!!!!

Clean, priced well, good management.

Do not spend your money here. Terrible customer service, and the billing has yet to be correct. They put a lock on my space twice even though our bill was paid on time. Worst experience ever. If I could give negative stars I would.

All issues have been resolved, thanks to Sandie I will remain a Public Storage customer.

Sandy is great! Been using PS for last 10 yrs always good!

Sandie is great

Great price! And Sandie is amazing! Helped me out with a huge discount! Thank you sandie!

It's the best place to rent from. The staff is so helpful with finding the best dead. Thank you again

Gabby was helpful great services

Gabby has been amazing in helping me, answering all my detailed questions, and getting everything set up for now and my future needs! Thanks for being patient and having a smile with friendly customer service 😊👍💗

Dan muy buena atención al cliente y me dio gusto que la mánager hablará español. Muy buen servicio

Very well kept, manager answered all my questions, and was helpfull.

WE love the location, staff and storage unit. However when our 4th month rent came due, they raised the rent by almost $10. When I go to the website, the same unit is renting for almost $20 less than the price we are now paying, Only 4 months after initially renting.