Public Storage Self-Storage Units at 4040 S Val Vista Dr, Gilbert, AZ

This location is absolutely perfect for a storage facility! It’s easily accessible, very clean, and well managed! The deal was sealed when my daughter and I walked in and was greeted with such a wonderful smile and welcome by the manager! Paula (manager) is such a joy to engage with during the sign up process, and with any inquiries! She knows the facility like the back of her hand! Her patience in showing spaces is admirable and a definite deciding factor for us, with doing business at this location! We wanted to see the spaces and decide which is fitting for us in regard to distance from exits, and more. We never felt rushed or unappreciated. Paula made the entire process of leasing a storage space quite easy and enjoyable! She is very kind, personable, accommodating, and professional! In fact, we decided to rent two spaces because of the experience with her, along with deciding that it would be a great choice for our needs. It is clear that Paula is very grateful to be employed with Public Storage, as she spoke very highly of the reliability of pristine and secure buildings they represent, along with the overall high quality that comes along with such an established nationwide company! Paula’s excellent representation and leadership performance was a perfect match for a phenomenal customer service experience! What a GREAT choice to have Paula as a management team member for Public Storage! She is perfect to be on the frontline of business for customer interactions that lead to HAPPY CLIENTS! Paula would be a SMART choice to grow with this company and excel with any upper management or regional roles, on the frontline or in the background, as she portrays what it takes to not only be a leader; yet to also be a part of the company’s leadership/higher management team to ensure Public Storage continues to be represented with pride and continues to be NUMBER ONE!

Niya help me out today! I think is a good facility! all people there great

Paula was awesome! She has a very friendly attitude and would go through her again. Quickly handled any questions I had and made me feel comfortable with the conditions of my unit!

Paula was great! Extremely helpful and helped me get my unit transfer done in a very quick and efficient manner.

Excellent customer service!

Paola was amazing! And super helpful

Paula was so sweet! very helpful and patient! thanks for everything

Paula is absolutely wonderful! I came here just because she was nice over the phone. Great customer service from Jason and Paula. Thanks!

Very clean unit. Prompt and courteous service.

Helped us secure a convenient storage unit. Friendly and good service.

Easy transaction. Friendly staff. Paula was great.

Niya was great for showing me around the storage facility and I was impressed with how informative the service was as well as the cleanliness of the facility:) 5 stars 👍🏻

Easy checkin, 5 star place , Paula was very helpful

Paula was very professional and the transaction was smoothly executed

Facility is clean and well kept. On site is friendly but not there much. The one Con with Public Storage is they will raise your rent within 3 months. The discount they give you when you move in is taken away quickly. I downsized to a smaller unit this month and I hope they don't pull that trick on me in a few months. I talked with many other renters there and they all say the same about the rent rise in three months. Just beware.

So helpful and saved me tons of rent by helping me select a better unit.

Awesome customer service. Thank you Paula.

Clean facility and helpful staff. Thank you ladies for making everything so simple.

Spoke to Angelica at this location, I had questions which she answered rather quickly. She was very helpful and courteous!

I would like to start off with how amazing Paula is and how kind and helpful she has been with this whole process of me moving. I would recommend anyone who needs to store stuff to come here, it's very clean and well organized.

Great and quick service! Easy and Paula help me and she was fantastic! Thank you so much.

Went in looking for some RV storage/parking and wasn’t quite sure about the process. I spoke to Angelica and she addressed my concerns and was very knowledgeable about the whole thing! I usually never write reviews but I haven’t seen such kindness in quite awhile. I’ll definitely be coming back!

Angelica was very helpful, she answered all my questions. Please let her know I appreciate her patience and smile.

Paula was supper helpful with full filling our storage needs! Would recommend!

Visited and place was nice management very friendly.

I normally don’t do reviews, but in this case I felt the need to. I’m stressing about my move so I came into the office at the Val vista and germann PS, last minute to get a storage and I was greeted by Eddy. He made my experience quick and easy and made sure to answer all of my concerns and informed me on all things Public Storage as far as me being a customer. Thank for an easy process Eddy.

Great communication and easy to work with when needing to upgrade spaces in the middle of moving. 2 thumbs up

Crishna is amazing and was EXTREMELY helpful solving a complex issue! One of the BEST Public Storage experiences I’ve ever had thanks to her effort and problem solving! Crishna is a great example of what every Public Storage should strive for!! 👏🏻👏🏻👏🏻

They are amazing!!! 6am - 9pm access. Paula is great at answering questions and making it an easy enjoyable process!

Had a great experience with Paula who was very helpful and answered all my questions. She was thorough and straight forward. The place was clean and organized. I would def recommend this facility to friends and family. Thank you Paula for all your help!!

Super friendly, clean and safe!

Very clean storage facility! My husband had an excellent experience with the front office staff Jessica.

Great experience. I highly recommend anyone looking for a smooth, easy process.

The first thing I noticed about the place is it's clean. On the wall is a sign that states we care and they do. I wasn't sure what kind of storage I needed but Jessica at the front desk had alot of options for the items I've been hoarding around. Also compared to other places I like the parking setup. The prices are fair and I hope I can stay at public storage for a while.

The ladies in the office, including Jessica, were wonderful when we came in! They were very helpful and informative which made me feel happy choosing Public Storage! Not to mention the sale going on is definitely going to help financially. Thanks again!

Ive had numerous storage units at two locations and have always received the best service. Jessica provided amazing service today! Def recommend!

Received excellent service from Jess. She is very knowledgeable and friendly.

Jessica in Gilbert is awesome!!! Great place!

Yes I called about a storage unit n this girl jessica was so sweet n kind n patient with me...she answered all my questions gave me all the info I needed on how big a storage I should use for my stuff....I give her 2 enthusiastic thumbs up...

Love this Public Storage. Anthony made it so easy to sign up and so simple to make changes. Thank you Anthony😊

Anthony is awesome. Great customer service at this location

Anthony was so helpful.

Anthony was helpful to show me a few storage units sizes.

It was just big enough to store everything. LoL I miss my stuff I’m down sizing so I’ll be selling some of it soon. Happy holidays to all 12/20/2023! ☺️

Jessica is so accommodating and helpful. I'm new to the area and shes been super helpful

Public Storage is clean, safe and reasonably priced!! Mary did an excellent job….very helpful…great customer service!

Paula gave awesome customer service. She made the process so easy. Recently Paula has help with some follow up items and really went above and beyond!!! I highly recommend this location. Thanks Paula!

I called this place looking for a storage unit. WOW! Could not get a price from the woman she just kept talking. I asked this woman several times the price on units and she ignored me every time. I asked her price and she ignored my questions to tell me useless info. I wound up hanging up on her. What is her problem.

Raised the price from $100 a month to $150 a month 3 months in. Total rip off

Very clean and amazing location. Anthony was very helpful and had a friendly attitude

Very nice and clean self storage location.

Mary was awesome! I would give her 10 stars if I could. She was very accommodating and went out of her way to help me with my storage needs during my move from Colorado to Arizona. I couldn’t have done it without her! I also noted the facility was very clean. The 4040 S Val Vista Drive in Gilbert is a great location. Storage needs … contact Mary!!

thanks Mary for all the help w my questions about the unit. Glad you advised me to get the bigger unit cause I would of had a mess on my hands HIGH 5

Just rented a new space here, Curtis Morgan was very helpful showing us around because we decided to come in and see the unit instead of finishing the process online. Very easy process, clean space and friendly people!

I have a lot of questions about a unit so I went to public storage down the street, I worked w this lady I believe her name was Mary, she showed me a few units . I am very impressed with the units, clean office and friendly customer service ABOVE AND BEYOND THANKS GUYS

Heather's great. Has been very helpful with everything.

Heather and Carla were awesome in helping me find the right unit at the right location! You guys rock

Heather was amazing, regardless of the system acting wonky. She was extremely personable and a pleasure to work with!

Stopped in to get pricing and Mary and Heather were so kind and knowledgeable, thank you chick's! When I am ready I will only rent a unit from you gals. You women need a bonus or a raise or something

Stopped in for some quotes on a unit talked to Mary and heather those two are totally awesome I will most definitely be coming in to get a unit

Mary and Heather were very helpful.

Curtis was AMAZING for helping me get set up, answered all my questions, and gave me a thorough tour with reference points to help me remember! Thank you, Curtis!!

Heather was excellent, very sweet

Place looks great

Heather was amazing and super helpful!

My unit was great and very clean! I love using the app and being able to open and close the gate with it. Also Heather is the absolute best! She is super friendly and super helpful. Highly recommend storing your stuff here!

Hesther is super nice!

The agent was spectacular! Made the process easy which you don’t see anymore! This is the way a company should be! Very accommodating and there to explain the process and answer any questions! Thank you so much for doing business which accommodates the customer!!

I’ve rented from this location twice in the last 2 years ! Carrie and Cayman has been really helpful during my time here. Recently I moved out to move stars and Cayman assisted with that, he even offered a bottle of needed water during the move out. Thanks guys for being awesome ! Highly recommend this location

Awesome staff at this facility, Heather is a sweetheart. It's always clean and carts available.

Great place for storage needs! Super clean, and low rent! Happy to use again if needed. Staff (Hi Heather!) super helpful and friendly!

Heather was very nice and attentive resolve my problems that I needed help with place is very clean very nice looking I appreciate all day done for me in my move

Clean,friendly, staff member Heather was very helpful and great attitude

Heather was great!!

Heather is the absolute best!! Give her a raise Public Storage!

Great service, heather is a wonderful lady that very helpful! Find her if you trying to find a storage space

I love my storage place because Jessica always knowledgeable about anything I ask her. Awesome place to store yr belongings for a short or long period of time.

Awesome staff and organization.

Excellent Customer Service, highly recommended! Clean and very safe.

Everyone here at this location is very professional and storage areas are clean. I would highly recommend Public Storage to friends and family.

This place is super clean like very very clean. I had absolutely no problem it's all automated on your phone so get the app I'd highly recommend storing here the prices were not bad

Carrie was so instrumental in helping me resolve an issue today. She was understanding and went above and beyond in customer care. I have been a member of this location for some time now and glad that I chose this one. Thank you Carrie!

Just moved in, the process was pretty straight forward, very simple, quick and easy. All doubts were cleared up and very good location in Gilbert.

Expensive!!!!!

Carrie is SO helpful and super knowledgeable, made my experience very easy and she’s super nice as well, I felt welcome for sure! Thank you for your help today, you’re the best 🥰

I feel that Public’s systems are great! The point of contact at this facility is Carrie and she is one of those great people that care about helping us. Thank you!

Carrie was so nice and made it very easy

Carrie was outstanding! She was patient with me and all of my questions! She even gave me some advice to help me choose my unit! Super helpful and amazing customer service! I’m so happy I chose this location!

So great thank you so much Carrie

Carrie is Awesome....Very professional

Location was very clean, organized, and Katlenn was so nice. She was informative and was very assertive on making sure I was taken care of. My business felt very appreciated here. Customer service goes a long way and she made sure leave a good impression. Thank you katlenn!!

My experience here was so welcoming. With this being my first time purchasing my own storage unit it went very smoothly with the help of Christie. She was super kind and such a great energy she lit up the room ! She also answered all of my questions thoroughly which I appreciate greatly. I will definitely be coming here again the next time I need a storage unit.

Katelenn thank you for your help with my storage unit, thank you for accommodating my requests, and thank you for having such a great attitude. Very easy process to rent and pick up keys. You do need renters insurance, and they do charge you a fee for the lock (19.99)so keep that in mind. Thank you again for your help.

Caitlyn was very helpful, pleasant and nice. She made my vacate process very smooth as it was already a challenging time. Highly recommend using this particular facility for all of your storage needs.

Amazing service!

Katlenn was such a sweet heart. She was very helpful, informative and patient. Customer service goes a long way and that’s one of the reasons we chose this location! Thank you katlenn!!

This public storage is safe, clean, well managed nice and cool inside. Staff is awesome.

Katlenn and Christy were so helpful and great to deal with. Dont hesitate to rent here!

They're awesome

Great customer service!!! Easy access andfacility is clean!!

Great customer service and easy to work with. I started with a larger unit about a year ago and down sized recently. The process was smooth! All employees I’ve interacted with have been great!

Wow Katlynn is such a sweetheart! She was professional and helped me navigate through a really rough time in my life when I had to put all my stuff in storage due to an emergency. She answered all my questions and if she couldn’t answer right then she always calls you back with the answer. I am so glad I choose to do business there. She made the difference and that’s how I decided to use Public storage. Thank you for everything and God bless you little lady!