Public Storage Self-Storage Units at 1965 E Ray Rd, Gilbert, AZ

Great facility. David is the man to take care of you.

Excellent service! Thank you Dave!

David and Paula do a great job here. The place is always extremely clean and they are so helpful!

David was very helpful

Horrible! We have 2 units here and were stuck with them after they bought out life storage, came in and jacked everyone’s rent up. I’ll be leaving soon

David was very helpful with the rental process. He was able to answer all my questions and got me a great location in the facility! 5 stars!

Shout out to David for working with me after I provided some feedback. Thank you.

Paula was very helpful and friendly. Thank you for a great experience.

This place definitely passed the vibe check. Very impressed with the cleanliness of this facility. David is awesome and was very helpful getting a second unit upon us filling our first unit. Prices are really good, customer service was superb and we will definitely use them again!

David gave top notch customer service and super nice! Thank you!

Great place, great service!

Very impressed with the changes Public Storage has made to upgrade this location since acquiring from prior ownership. The extra security (including restricted access to the 2nd floor), the cleanliness, the phone app, and overall ease of doing business is fantastic. Worked with David to move units this past weekend, he was extremely helpful and professional. David made the whole mini-move experience much better than we had expected. David has been a great add to this location (vs previous management). Highly recommend Public Storage at this location and David.

David was such a pleasure to work with!! Took us for a tour of the facility and gave us great recommendations so we did not “overpay” for space we didn’t need!! 5 stars!!! Go see David in Gilbert!!! :)

Really nice guy very good at his job

David Awesome person and knowledgeable store manager. I would say give that gentleman a raise !!!’

David did his best to help me correct a an overcharge. Although it will take up to another 24 hrs to determine if it will be reversed, he provided exceptional customer service in his attempts. I give David 5 stars!

David rented me a unit on today and gave great customer service. He made sure I received a great unit and walked me through the property to show me where everything was!

I have had a very positive experience at this storage location in Gilbert on Ray Road. David was professional, knowledgeable and helpful throughout the entire process to show me the storage unit I was interested in through completion of all of the lease documents. Access to my storage unit has been great and I really like how well the facility is cleaned and maintained. Many thanks!

We did not know what to expect when Life Storage was purchased by Public Storage. Thus far, we have been pleasantly surprised. They have maintained a clean and well lit facility with a friendly staff who are on the premises. David is knowledgeable, and courteous. He took the time and effort to meet our needs and answered our questions especially regarding the transition. We looked at other similar companies but chose to stay with Public Storage because of David’s exceptional quality in Customer Service.

What an amazing experience! David went above and beyond in a moment of dread. Our key broke off in the lock, and I was going to give the office a heads up that I would be trying to break into my lock or get a locksmith to resolve my issue. David was great in firstly, making sure I wasn't scamming him and breaking into my wife's unit. He called and verified with my wife, whose name was on the unit, that I was being truthful. Then, he gave me the card of a local locksmith, whom I called, but while we were waiting, David inspected the situation and found a creative solution to the problem. He managed to get the broken piece of the key out of the lock, which allowed me to use the spare key. He also reviewed our account and saved us money as well. We'll definitely be staying at this location for our storage needs. The locksmith was gracious when I called to cancel and will keep his card for my next locksmith need. But the hero today was David.

Great service; clean facility!

David has bent over backwards to make my rental experience so smooth out feels like I've already stored here. Whenever I'm picking up or dropping off I see him touring the property not just watching the monitors. Highest marks...

I'm very thankful, any time I needed help here I always got it. I appreciate david I was able to get what I need I am so grateful

I was working with David to rent my storage unit today and he was so helpful!! He made moving a whole lot easier by relieving the stress of finding a perfect fit storage unit! really happy I went with this public storage!

David was friendly and very helpful with my transition from Life Storage to Public Storage.

David is amazing he really work out my storage. Went above and beyond to card for my needs.

If I could put not starts I would. Life storage was great to work with. Not even 1 month since Public storage took over. They raised my storage rent 50 dollars. When I called to get it corrected. They said. They would not honor my previous rental agreement. They could care less about the customer. They care more about making money. Worst company to ever deal with. Won't even honor my previous contract with Life Storage. If I refuse to pay my original amount they will put a lean on my storage unit. I can't wait to get my stuff out of the unit. I will never use them again.

Sandy in Gilbert is friendly and kind. She gave us a tour, walked us to our unit, made sure we had a lock and knew how to use it. My husband and I felt welcomed. The facility is clean and easy to access. Thank you Sandy for making us feel comfortable!

Went to help my friend that was having issues with her storage. Sandy was extremely helpful was able to resolve the issues all while multitasking at the same time making everyone feel important thank you Sandy from life storage gilbert you are awesome

Sandie was so helpful. Life Storage is so lucky to have her!

I am so happy I found this storage place. The location is very convenient, the building and units are clean, the access is great also (I would suggest more carts on site because of the amount of users). Sandie and her team are awesome! Getting the initial information and setup was a breeze. I am very satisfied and can highly recommend them. Thank you for making this process so much easier for me! ♥ ~Luz P.

Sandie was extremely helpful with everything I needed. Highly recommend this place.

Sandie was an incredible help! She was so kind and detailed while helping me get my unit set up. I will be recommending this location to my friends for their storage needs :)

Excellent service! Will definitely feel safe here!

Sandy at this location answered all my questions and set me all up for a rental. Space is clean and I like that they have carts available to move items to your storage locker. Just had to pay for a one time administration fee, a cylinder lock and then a monthly insurance fee and locker fee. Thank you Life Storage!

Sandie is wonderful & the best. She is always patient, and has a way with people that is unmatched customer service.

Sandy has been extremely helpful and friendly! Her great customer service and smile never goes unnoticed!!

Sandie M. Is the Manager for LifeStorage. She takes Customer Service to the next level!!

Life storage is by far the best storage ive had.. sandy has been the main reason for that the customer service is phenomenal and she's always friendly and courteous she's helped my mom with reminders and updates. We can't say enough about ssndy and the life storage in general

We love Sandie. She's so helpful and efficient