Public Storage Self-Storage Units at 7460 S Power Rd, Gilbert, AZ

Christina is amazing and helped me tremendously!!! I happily recommend renting from Public Storage! Christina made this a great experience!!

Christina is a great asset to public storage. She is nothing but a true pillar to your storage community. She has gone above and beyond Every time I have needed her help I give her a 1000 Hugs for best employee Thank you

I stopped in and got prices and Christina was very helpful and personable and had amazing customer service skills

Christina is amazing….. not only does she have an upbeat personality but she is very knowledgeable. She actually helped me decide the right size I needed and the prices were within my budget. Great customer service and a great asset to Public Storage too! Thank you Christina!

Christina the property manager was so helpful and went above and beyond to make my experience coming into the office on site fantastic! She was understanding and answered all my questions.

Christina is the best! I've had nothing but great service and a positive experience since doing business here a few years ago. I highly recommend this location.

Christina is the best! Love coming to this location to make my payments!

Christina was amazing! She helped me with all my needs! I would recommend to store here! Thank you Christina!

Will this location be accessible for a moving semi-truck to access the 10x30 unit? We have a 10x30 unit reserved for approx move in date of August 18th. However, our moving company wants to assure they can get in and out of there. Jodie

Austin was amazing and so helpful!!

Amazing property management, clean location, professional! Will rent here again and again!

Destiny and Christina were absolutely phenomenal!! I had went in looking for a unit and they had all the answers to all of my questions and were both very sweet! I will definitely recommend to family and friends.

Christina is always helpful. Love the PS app.

Christina, the property manager, is great to work with! We have been using their storage facility for over a year now. Great customer service and easy to access our unit! Highly recommend!

Christina made the move in process very easy and the facility is clean and always well kept.

Christina is amazing and was very helpful

Christina is amazing!! I am an employee at TC’s across the street and my boss had me run to storage, her help saved the day !!!

I'm so disappointed it took this long to give Christina the review she deserved. I was in several weeks ago and was having problems with me key. Christina happened to be passing by and jumped straight into action. If it wasn't for her I would have probably lost my temper and broke something but her cool head and know how saved me time and money. I feel obligated to say I'm not the kind of person that gives reviews but I just so happed to hear how she helped one of my team members out again just the other day when I sent her to storage to put some stuff away and unfortunately gave I gave her the wrong storage number. Christina was able to help her out merely of my description. She is amazing and as some who employees several people I have to say you folks are lucky to have her. Hats off and thank you Christina for the amazing care you showed myself and my team.

This facility is very clean, great prices and has a great location. Christina the manager was very helpful, she had great customer service and helped get into the storage I needed.

Brandi was the one who helped my wife and I out and she was extremely helpful and a pleasure to work with! We would definitely be return customers in the future!

This location is very unprofessional. They will reach out to you to help set up rent, then you’re on your own. The office is always locked. When you finally get a call back a girl named Amanda is very unkind with how she talks to you.

Honest straight forward.

One of the smoothest enrollment processes I have experienced. Christina was very knowledgeable and responsive. The new facility is very clean and well light.

Carla has great customer service. Would come back for sure ty Carla

Very positive experience here! The on-site manager is awesome and always very helpful! When small leaks occurred during a weekend long rain, she was all over the place trying to ensure the actual units stayed dry and entry ways were cleared as much as possible to prevent slipping. Whenever I have questions about storage options, billing, or anything else, she is always helpful and willing to the extra mile.

Great location, has gate and several doors to get to storage units. Christina helped me out with a concern and was polite while helping. Definitely a plus!

Highly recommend. The entire process, from reserving my unit online sight unseen to move out and everything in between, felt streamlined and hassle-free. Amanda in the office was efficient, friendly, and ready to assist whenever I stopped in. The unit itself was spacious, the facility was nice and secure, and the location? Perfect. Should I need storage services again, this is where I'll be going.

Definitely the place to go. Best rates in East Valley. Christina is wonderful employee. Giving world class customer service. I showered her with questions and she had answers. Nicest woman in the world!!! Will recommend this storage space to everyone

Christina provided exceptional customer service. She returned my call, addressed all my questions and was available to us in the office! We have another storage rental at a different location, what a difference, never received this type of service. Definitely will be renting from here again. I highly recommend this Public Storage in Queen Creek, AZ.

Property was very clean. Christina was very patient and she answered all my questions. Very professional.

They made the process so easy and stress free. So clean and always felt very safe. I needed their services short term but I'm saving my lock. I'm sure I'll be back. :)

Christina is the most helpful person to deal with at Public Storage. Her fun caring personality has made it a great experience and I look forward to keep doing business with them!

Great customer service! Friendly helpful staff!

What an amazing location and staff!! Christina has been the most helpful manager I could ask for during a difficult move. From always calling me back if I leave a message, to helping me find deals online. Best storage place - I will never go anywhere else!

Christina the Manager has the best upbeat attitude and gave me great customer service she helped me find the best place for all my belongings durning a stressful move and time in my life. Thank You for your wonderful customer service!

Great customer service! Tina is helpful and very professional.

Super AWESOME place! Tina Rogers is the absolute BEST!

Nice people and clean facility. 5 star staff as well!

Christina was very helpful and was albe to find a storage unit that fit my needs.

Heather is so nice, she waited for me to make a payment

Heather is awesome! Helped me find exactly what I needed, got me set up quick, answered all my questions, and did it all with a smile. Thanks!

Could I rent a unit to play music out of?

Awesome Service as always! Thank you for all the help!!

Jessica was fabulous. She answered all my questions and made me feel comfortable about using Public Storage. I hope all employees are like Jessica.

First time using Public storage and right away the Manager Christina right off the bat was hand down the best person to talk to. She was nice and understanding she took her time explaining everything and answered all my questions. Took time to show me all the spaces, made it easier for me to move into the space and it was just amazing!!

SO easy! BEST SERVICE EVER! THANK YOU, for making a stress free move for our family.

Great pleasant customer service! Thank you!

Came to see some units, the place had great offers would 100% recommend, and also I give thank you to employee Jessica for great customer service and being well informed and answer my questions with no hesitation.

Christina was a big help. She was very friendly and knowledgeable. It made looking for a storage very easy I would definitely recommend public storage on Powerand and Germann in gilbert to any one looking for a safe and friendly place

i enjoy my manager christina! so helpful and efficient!!!

I certainly cannot recommend using this company. The facility is new and relatively clean. However they utilize the normal predatory tactics of most storage units by advertising first month free, yadda, yadda, yadda. Only to raise your prices over 30% after just a few months. As soon as my monthly price increased I moved my stuff out of my unit in Sept 2021. On October 1 they are asking for October rent or sending to collections? After I moved out before October?! GTFO! I cannot recommend this place and would warn you to look elsewhere.

Been an customer for well over a year. This is a great company. Christina has always been there to help. She's outstanding for customer service and always friendly and helpful. You rock Christina.

Wonderful customer service. I would recommend Public Storage to my friends and family.

Great location and Outstanding staff. Christina went above and beyond the call of duty to make sure I was taken care of with no hassles. Thank you Christina for your outstanding service!

Easiest thing I’ve done in a long time! Jason At 7460 S. Power Rd in Gilbert was a real star! He explained everything thoroughly and made me very comfortable having a storage room there. Showed me everything I need to know about the app, about how to get in and out, how to find my storage unit, he was amazing!

Yesterday, I rented a storage space at public Storage, at 4040 S. Power Rd. In Gilbert, Az. I highly recommend this facility. It is clean, easy access, good security, along with air conditioned spaces. The Property Mgr. Christina, was professional and knowledgeable. I felt like I had been dealing with her for a long time. I highly recommend this location for your storage needs. dd

Christina at this location gave me the best experience. Even though I was unable to rent from this location, she was more than happy to thoroughly assist me with finding another Public Storage unit at a different location. Thanks Christina!! Thanks Public Storage!

Christina was great and really helpful! I like that everything is very easy and straightforward so I don't have to worry about any of this while I'm away from home. Would recommend :)

Christina is amazing! Helpful caring and makes you feel secure! What a great place!!!

I got my storage unit with Jerry’s help and he was outstanding. He helped me sign up for the storage unit and put stuff in it in less than 30 minutes. I would recommend this location for anyone needing storage space

Great customer service from Christina she made the whole transaction seamless and easy for me :)

Christina is very nice and has great customers services. 😃

Excellent service provided by Jerry!

Very friendly and knew just what I wanted.

Christina is all smiles and joy. She made getting setup, registered and on my way so easy.

Great storage and great service from friendly and helpful employees!!!

Christina and Kimber were extremely helpful and super friendly. Definitely recommend going to this storage place if you want good customer service! Amazing people and super clean storage units.

Jason was Very helpful! Very clean space.

Amazing service and super heplful in every way possible would recommened this storage facility to others. Big thanks to Christina for the help!

I met Jason at Public Storage. He was so very professional dealing business with customer like me. This is my second time renting a space here and very satisfied with their excellent service likewise to Christina who help me last 2 years ago. Keep up the good work.

I opened my account on 10-27-2017 and worked with Christina & Jason from day 1. 2 of those years I was out of state but they both still took great care of my needs long distance. They are AWESOME. Best experience ever. 5+ star customer service.

This is my 2nd time using public storage and they are great. Facilities are very clean!

I would like to give a big thanks to Christina and Jason for being two of the best people to do business with. I feel like I am way more than just a number and they care about doing business with me! Check them out if you want quality service!

Storage is storage...but Miss Christine and staff treat you with kindness and courtesy. This is the place to go if you need a storage facility.

We had a 10x20 unit here for over 2 years. The staff were always very helpful and the facility is top notch. We will definitely rent at this location again if we are in need of a storage unit.

Rented at this location & would recommend to anyone who is in need of storage. Christina was helpful & property is very clean & secure.

Anessa was very nice and accommodating. I was recently in a motorcycle accident, so I had to move out and put my stuff in storage. She gave me a chair to prop my leg up on so I wasn't in pain while we set everything up in the computer. God bless Anessa

Had a great experience with great customer service!!! Everything was handled professionally and properly and with great time management. Would recommend any friends and family to this location.

Jerry was awesome!

Jerry was fantastic in helping us find a space!

Jerry is the man! Very helpful, knowledgeable, and ready to assist! Very satisfied!

Jerry is an absolute pleasure to do business with. Such a genuine, free spirited man. A true way to make a customer feel comfortable. A+++ customer service from this gentleman!

Jerry was the most uplifting man ive met!

Jerry was great. Location services was great. Corporate policies are left to be desired.

Jerry was super nice on first interaction with property.

Mr Jerry was the best experience ever. With All the complications I had on my end Jerry had was so patient and helpful... im so grateful!! Public storage in Gilbert on S power is an excellent facility adhering to all covid-19 laws... its very clean and spotless!!

Jerry is great...love this place

Jerry was very helpful and gave fantastic customer service! Recommend this location to everyone who needs storage! Make sure you ask for Jerry because he will take good care of you!

Jerry was great! Answered all my questions and had me in and out. Thanks Jerry!

They are the most amazing people ever, the smoothest transactions. I love this facility and it’s administrators always keeping it spotless. Just an update I came into pay my bill and wow they were so friendly, jerry was such a great help

Jerry was so nice and thorough!

Mr. Jerry is really helpful and gave me all the info I needed. He’s really nice and definitely will choose and recommend this place!

Jerry was extremely helpful in helping me close out my storage unit really made me feel like a valued customer

Christina was great, she helped make everything quick & easy.

Christina Was Great,Excellent Customer Service And The Property Is Clean And Very Well Maintained. Highly Recommend This Place.

Jerry was absolutely most friendly person! He helped us upgrade our unit with absolutely no hassle what so ever! Very fun guy! Always happy to store Charity supplies here!

Jerry at the front desk was so nice and made the experience quick and easy!!

I don't give many 5 star reviews... as a business owner I know the value of a great employee, they are key to a successful business and hard to keep. Christina is such an employee and the sole reason for this 5 star review. I do however have some positive things to mention about this facility... It's air conditioned, It has access till 9:00 PM, there are 4 wheeled courtesy dollies for customer use, and It is clean and newer. There are no courtesy dumpsters for customer use, but I am sure there is good reason for this.

Brandy was awesome, she was very knowledgeable about what public storage offers, and made great recommendations.

Jerry was the best employee ever met here super customer service he stayed extra time to help recommend for everyone

Jerry is a very nice helpful man

Uhhh pretty sure this place has bought their reviews hence the many 5 star reviews. When I call the local 480 number it's not even the actual location, it's some dude working from who knows where and doesn't even want to talk nor help out. I had a simple question, are there lips on the floor to the drive up units... the dude wanted my information before he would connect me to the property manager, I said no and he said he can't help me out... so if you want to sell your information to get a simple answer this is the place to go.

Manager was very helpful. Followed up to ensure all my needs were met. Very professional and pleasant to work with.

Don't give your real phone numbers to them. They sell your information to telemarketing companies that spam you with advertisements.

Jerry is awesome and a big help. Highly recommend the facility!

Jerry is amazing!! Super helpful!! Thank you so much!!

This place is the best great prices great customer service. Jerry is the best!

Jerry is amazing! He went above and beyond to deliver excellent customer service. I would recommend to anyone

Christina was wonderful, very helpful and cherrful. First timer renting a storage unit, explained everything abd took time with me. Erica was helpful as well, showed me were my unit was located and found a cart. Great experience

Christina is a delight. This isn’t my first encounter with her and each time I’ve been entirely pleased with her attitude, assistants and knowledge. It’s a pleasure doing business with PUBLIC STORAGE because Christina.

Jerry was extremely helpful and patient with me. I had to upgrade from a smaller unit to a larger one and he made the transition seamless.

Absolutely worst customer service ever. Had a late fee because the app told me the wrong payment date and asked JERRY if he could remove that and he proceeded to yell at me through the phone calling me names then hung up on me! Went to talk to him in person and he refused to give any customer service! Jerry has anger issues and is stuck in his old ways. He should be fired!

Just rented a unit and was pleasantly surprised by the helpfulness and efficiency of the front desk worker, Jerry. So glad I chose to keep my belongings at this location, as the staff is truly lovely.

Great experience!! Lovely staff, Jerry was super helpful and attentive. Made the move easy and quick.

Jerry is so every kind he make sure the his job Gets done and a very timely matter and is very respectful

Great customer servic from jerry verry friendly profesional and very helpful would defenitley reccomend this place to everyone

Jerry was an excellent help - we got a great deal! Thank you guys!

Great staff here at this location! Jerry and Kelsey helped me out with a package delivery without hesitation while I was out of town. It was a unique situation and they happily stepped up to help out a customer. I've been here for over three years..... the facility is always spotless clean as well! Thank you !

Great management and very accommodating. They do their best to help for sure!

Excellent service. From chelsea

Chelsea did a fantastic job and made the process of enrolling very easy and provided us a stellar experience. <3

Had a great experience! Christina answered all of our questions and took care of our needs. Very clean as well, would recommend!

Wonderful experience. Thank you Christina Just finished my time at Public Storage. Experience was wonderful thsnknyou again Christina

These lady's were great. Very nice. Got me in and out no hassle.

The manager here Christina was amazing and a huge help. Even though they didn't have the size unit I needed at her location, she helped me find a location that did that was within the vicinity. She was so fantastic and explained a lot about the different storage units, pricing, and the difference between indoor and outdoor units. Highly recommended!!

Christina was vary helpful and friendly. Help set me up with a wonderful storage spot.

Jerry was the best, helped us out on everything we needed as well as making us laugh and enjoy the whole process. Made the stress of moving very simple.

Jerry is the best!! He got me just what I need at the right price!!!

I just stopped in to preview some storage units at this property. It was extremely clean. Jerry the relief manager patiently walked me through the entire rental process, and answered all my questions. He was very helpful and provided super customer service. When I decide to rent it will definitely be at this location!

Jerry and Kelsey were fantastic with our family today. I would recommend them to everyone.

Jerry and Kelsey were extremely helpful when during the new customer process. They patiently answered all my questions, and walked around with me to find the right size unit for my family. I really appreciated their assistance and tips to make sure I had everything I needed. Thank you!

This property is very clean and well maintained! Christina is the best, she is very knowledgeable and quick to help with anything regarding storage here! Very nice person!

Very clean property!!! Christina-propery manager-very accommodating and sweet. I have rented units other places before but public storage has been the best!

Very clean facility. Very helpful and competent staff.

Christina was amazing! Very informative and really takes pride in her work.

Facility is very clean and christina that works there is friendly and very helpful

WHOA!!! What an amazingly clean and well run facility. Units are immaculate and pristine! If you’re looking for not only a clean storage facility for your possessions, but 5 Star customer service, I highly recommend going in and talking to Christie. You will be pleasantly surprised of the treatment and quality of storage. Highly recommended and tell your family and friends. 🤙🏽

Very good service.... forget password!!!!:-)

What are your prices on your unit?

I rented from Christine a little over a month ago. There were many storage facilities in between San Tan Valley & this location but after taking to her on the phone & the sympathy she gave me I knew I had found the right facility regardless of the many other places. She was the reason I came to PS & she is the reason I will always return & refer any/everyone else.words can never Express how she has made my transition.

Christina was very helpful, professional, and had a great personality!

I reserved my space online and within 15 minutes of making my reservation, Christina called me to verify my reservation. She was helpful, friendly and knowledgeable. When I arrived at the facility, she took me around the property and told me the property guidelines. The facility was very clean and easy to access, even with a 22 foot truck.

Christina made the sign up process quick and pain less and then when i have her notice she made that even simpler. This is my second time using this location and I’ll continue to use them in the future as long as Christina is there!

Great location, great price, and super clean!! Christina was awesome 🙂

I go to this location to pay my bill and Christina is always so nice! Best customer service I’ve had in awhile.

This store and property is clean and organized. Christina the property manager was great and helped me find what I was looking for. Highly reccomend this location!

Nice but expensive comparatively

Renting here was very fast and easy. Jonathan was very nice and knowledgeable, he provided excellent customer service which made everything a breeze. Clean environment, it has AC for all the units which is a huge plus! Very happy renting here!

Christina is honestly the best! She helped me out in a tight pinch when I realized I had way to much stuff! Highly recommended!

The Manager Christina Was Very Friendly And Helpful! She Helped Me Find The Right Space I Needed,Her Store Was Very Clean And Organized And The Property Looked Great! I Would Definitely Recommend This Location.

Professional, clean, well lit, highly secure. Great Customer Service.

Da best

I’ve had to use storage several times and several places. This is the first time I have had a welcoming, informative, helpful attendant. Christina was able to answer all of my questions, and sincerely friendly. It’s almost unheard of to receive immaculate customer service these days. Thank you Christina for being Outstanding!!!

Fantastic customer service! Very clean and friendly staff, great communication. I would definitely store there again. Highly recommended!

The store is always very clean and the property manager is really nice and helpful thank you Christina

Great service and rate

Christina is great to work with!! Facility is very clean. Move in was simple - full sized moving company semi was able to pull in on the side which led to a very smooth transition from moving truck to storage unit. Did I mention that Christina is awesome??

Christina is Awsome! I Highly recommend this place to anyone in the area.

Joseph was very helpful! I was able to rent a new storage unit very quickly, Joseph gave me all the information I needed. He was very kind, helpful and went out of his way to make sure I had everything I needed! The facility is also very clean and organized!

Great storage facility.

Christina was amazing!! Very professional and personable. Would highly recommend this facility.

I sure wish that the 4.8 rating was for Public Storage as a whole. No way this one facility deserves a 4.8. You’re better off going somewhere else. Nothing but problems renting from this place. There’s plenty of other places to rent from, choose one of those. Rude & dishonest.

I got into a tight situation and Christina helped out in a massive way! Very convenient! Some of the best customer service I have ever received !! She is a rock star!

I really don't like it that they lock you into a rate and then it seems like every other month are upping your rate hold true to your word...

Christina was very helpful!

Amazing customer service Christina, t/u

They love to raise their prices often.

Christina is amazing! She makes us feel like we are part of her own family! It is such a pleasure doing business with someone you can totally trust, and who has our best interest as her concern. Her customer service is the highest ! We recommend her and her business to everyone we know! Thank you for having such an outstanding representative of your great company!

Outstanding place. Christina was very positive and helpful. She found me the very best deal for my needs, took the time to physically show me sizes and literally had me in and out the door in 10 minutes. I just relocated from CA and have always dreaded having to go into a storage place run by someone that could care less if the customer is happy or not, but Christina made me feel like a VIP. I'll never consider going somewhere else.

Christina was very helpful with great customer service. Very friendly and knowledgeable.

Great people and very clean units and property!!!

The best customer service experience ever. Coming from California Joseph and Christina are extremely knowledgeable and helpful. I'm happy to have my home here

Awesome storage facility! Started my business a couple months ago and shopped many storage places. Met with Tina at the Public Storage was thoroughly impressed with her level of knowledge and customer service skills. Place is super clean, well lit and very safe! Kudos to Tina and Public Storage for helping me make a wise choice!

Christina was great. Provided excellent information regarding units and helped with selection of available options. Couldn't ask for better service. She is a very helpful and positive person, a real asset to Public Storage.

Had a great experience here. christina was amazing she helped me get my unit quick and at the best rate I would recommend this place to anyone

Recieved excellent customer service from Joseph. He was extremely personable and friendly. We could not stop laughing

Christina & Kirsten saved the day for my family today! They helped me get into my new unit quick and efficiently. They also where so happy and cheerful as they did so!

Christina is awesome ! Great customer service, she goes out of her way to make your storage experience as painless as possible. Would recommend to anyone looking for storage you will not be disappointed!

Christina is amazing she give you 100% of her time she way informative and very knowledgeable on explaining your storage units. Amazing place and very clean. Ask for Christina

Christina was crazy helpful with picking out my storage unit. Very helpful and friendly

Christina.... love her! She is so helpful and knowledgeable. She is very friendly and happy person! I will definitely recommend her to my family and friends!

Christina and her team have always done a great job for us. She is very helpful, explains everything in detail, and is always courteous to everyone. The storage facility is always kept clean; we would rent from them again. - Ruben & Lisa

Christina was such a help. I was not knowledgeable in the cooled storage and what was the difference between a regular one and the a/c one. She explained how the a/c units keep my stuff from being submitted to the extreme heat, and what the heat could do to my belongings. I am so grateful of her knowledge. Thank you Christine for helping me preserve my things.

Christina was a big help and grate person for helping me out. Im grateful for her and all the information I need. Thanks

Christina was very helpful and kind! She made sure we had everything we needed to get set up with our storage unit. Would definitely recommend this location! Ask for Christina for great customer service!

Working with Public Storage has been a pleasure. Joseph and Christina are amazing! Ben was here one day and he helped me out very well. For anyone that's looking for a storage I would recommend Public Storage very highly. Thank you Rhonda Morrow

I love Christina, she is always so friendly and helpful! She is the best! Definitely talk to her when you rent!

Came into pay bill , Joe was super professional courteous and friendly ! Now I know why I keep my stuff here bc hes super awesome!

This facility is very clean, secured and the customer service was extremely delightful with Christinia

Dust magnets of storage..?

Very nice and super patient

what size of units and how much each cost

We had a wonderful first experience renting our first storage unit. Joseph was so very helpful. He showed us all the tips and tricks about moving and keeping our furniture protected. He took his time to explain everything we need to know. I highly recommend this PS property. 👍🏼

Excellent customer service..Christina went above and beyond to make a stressful move much easier.

Yesterday my mom and I booked separate storage units for a great price! Christina was very helpful over the phone and in person! When I walked in the door for my appointment she knew exactly who I was! She is very knowledgeable on the prices and the units themselves. She was super helpful during the process of signing for the unit! The whole property is very clean, from the lobby to the storage units and everything in between! If i could give more stars, I would! Thank you, Christina!

Christina was very helpful, extreme pleasant and very professional. Excellent customer service.

Christine provide excellent service!!

Rip off!! Stay away!!

Macy was great at giving information on the move in process and made me feel at home

AVOID AVOID AVOID this storage facility. After only having the unit for a few months, the rent has already increased from $145 to $170 with no notice or explanation. When my husband called to ask, he was told that management decided to increase rent. We are beyond irritated that we are going to have to move my elderly mother-in-laws things to another storage facility. After reading other reviews, it seems that they do this to everyone.

I was in need of a location to store my travel trailer and Tina Rogers at the Power Rd Public storage went beyond to locate me a location. Thank you Tina!! you deserve 10 stars.

Christina is Awesome!

Air control climate

Christina is very nice and very helpful. Not sure how old the facility is, but it seems brand new, very clean.

Very nice and very fun environment! Christina was full of smiles!

I'd say that they are probably closer to a 3.5 star total... however rounding down becuz money was involved. Long story short, helped move someone's things into a storage unit there and what was cleverly advertised as $1 for first month, ended up having about a $60 tax. Facility was kept nice and has tall lockers outside.

Great storage with air conditioning and a great size, Christina was an awesome help with a great personality! Would recommend

I call for some information on storage units and they provide me with more than what I needed, a soon as I hung up the phone, they send me a message, Christina call and set an appointment and tour same day. She was super friendly and professional, got my unit same day and most important really good price.

Very accommodating and friendly

Received fantastic customer service from Tina. Very helpful lady.

Christina was very helpful and informative! She is very pleasant and motivated!!!

Christina was very helpful and knowledgeable about the business and payment details. Loved doing business with her.

This is an excellent storage facility with superb service and staff. Christina at front desk is professional, courteous, friendly, very efficient knowledgeable about all the processes of move in/move-out/transfer. This facility is very well run anywhere you look at it, and Christina is a tremendous asset for the company.

Great customer service. Prompt, organized, friendly and knowledgable.

Very clean facility and great management by Christina who explains everything thoroughly and is very customer service focused.

Christine was great. Gave us extensive ideas of what we really needed.

Just rented a storage space here. Christina was a great help and extremely friendly. The facility is clean and well maintained.

Christina was outstanding! Very friendly, knowledgeable and prompt. I would recommend this place to anyone looking for storage. 😊

Christina is the friendly and informative lady that helped me with my storage. You should definitely come here if you need storage in the Gilbert area!

Went in to get a 5x8 and was met by a very friendly Christina. She was very helpful, explained everything fully. It was quick and painless. I couldn't have asked for more.... well except for maybe donuts. :p

Had an associate named Tina. She was very professional and kind. She made sure I felt very comfortable with my decision to choose public storage for my storage needs. I would definitely recommend public storage and Tina for your storage needs.

Always the Nicest and Cleanest location. Easy in and out. Christina, lady there is awesome, great service every time! Thanks making it easy

Great service nice people will rent from again

Christina was absolutely amazing to work with! I highly recommend using this Public Storage location :)

'' PROFESSIONALLY RUN WELL KEPT FACILITY WITH A HELPFUL STAFF ''

The storage was very clean and Christine was easy to work with and answered all my questions. I recommend this business!

So appreciate the reminder call that our payment was late! Nancy was so sweet and helpful! Thank you! 👍🏻

Helpful and friendly.

It was excellent service Christina helped us was fantastic . Never rented a storage unit and she was extremely helpful. Can’t ask for better

Christina was very good at explaining everything about the storage facility. Very friendly and professional

Quick friendly service! The prices are great too

Christine was great- friendly, informative and helped us find the best size storage for the right price to fit our needs. Very clean and organized facility.

Nancy was phenomenal. Travelled three locations to work public storage. Great work and service!

very nice people

Great experience Christine has customer service down to a science

The staff at this storage location (Christina) is very professional and wonderful to work with! I needed to transfer to a larger storage and while out of town they were able to help me out, which made my transition super easy when I returned! Definitely recommend this storage location if you ever need a storage - ask for Christina - she is great!

Amazing customer service! Always so accommodating and helpful. Would definitely recommend!!

Wonderful and accommodating staff! Patient and willing to help.

Public storage is by far the best place to store your valuable's ! The customer service is top notch I would recommend this place to everyone ! Keep up the good work Public Storage

The staff was really helpful! Nancy was the bomb!

Really like this place, there's a feeling of security and trust, management is awesome and helpful

Nancy was great and the facility was Super clean!

Very awesome service

Convenient location for me, and very helpful staff. Thanks to Nancy for her help!

Nancy got me all set up today. Good costumer service and facility.

Rebecca was my representative she was very professional and helpful

Great service friendly Staff. Nancy is patient and covers all basic.

Great experience and Nacy a great person

Christina was amazing! Truly helped me through one of the hardest days. Thanks for all you do.

Christina and Nancy made the whole thing so easy,it took less than an hour to find a unit that met my needs and get through all the paperwork. I feel confident in storing my belongings with this facility.

Great online deal** Nancy was amazing!!

Great staff, very friendly and helpful. Paperwork process and storage selection is straightforward and easy.

I've never had a storage unit before, so I came in with a bunch of questions, and Christina and Nancy took the time to show me around and make me feel comfortable. Great customer service, and a nice place.

Very nice staff, and the customer service is excellent! Been using this storage facility for a half a year and never had any issues!

There's a fee on top of the late fee!!! All I'm saying is $$$$. They refuse to send courtesy reminders​ via email or text to get your unit payed on time.

Cody was so professional and helpful.

Great customer service

Great customer service is hard to find nowadays! Not here though! Christina was amazingly friendly and helpful! Thank you so much!

Workers are so helpful and always nice

Ollie was great, helpful and very quick if I want to do business with someone it would be him Everytime! Thank you for the great service.

Manager was fantastic

I had a great experience with Public Storage from start to finish. The website, call center and local site were all very coordinated and it is clear they have a great system figured out. The only thing I would say is "good/bad" is the demand-based pricing. It's great because I got a unit for far less than I expected because of availability. It's bad because my rate went up by approximately 60% because availability went down. While it was a downer for me personally (I canceled my storage unit), those are market dynamics and if someone is willing to pay that higher cost, then they can have the unit! Finally, the staff at this location were very friendly, knowledgable and efficient.

Fast service, Ollie was helpful.

Ali was super helpful and knowledgeable

Thanks Ollie for all your help!!!!

Great prices

The best storage place in this area! They ate always clean, reasonable rates, and Ali is extremely helpful anytime I have a question or lose a key!

Easy and affordable

Great service. Fast and easy! Ask for Ali, he helped me out!

Ali was super helpful!!!

Outstanding customer service Ali.

Great place to stop by

Came in on Sunday and mike was a great help help he showed me a few storage spaces and gave me all the info I needed. Thanks mike!!

Quick service, Ali and Mike were very helpful and knowledgeable!

Ali and Mike were vary helpful, made my move easier!!! Definitely would recommend.

Upon getting screwed from storage solutions public storage which by the way is a beautiful facility was able to accommodate immediately and gave us a lead on what is a great local moving company

Ali and Mike were of awesome. They went above and beyond to help me out!!

Great place for storage. Good rates. Helpful service! Aly was more than helpful!

Close to my house. Awesome service

Great place to rent. Christina helped us, she was very helpful and friendly. She was able to answer all my questions and show us all available units. Seems very well maintained and very secure.

I've never had to use a storage unit before and was pretty nervous about the whole process. Ali and Mike were both very helpful and were willing to explain the process to me in detail. Mike took me on a tour of the Public Storage property and showed me the actual unit I would be renting. He also went out of his way to demonstrate how the lock worked so that I wouldn't have any problems. I was concerned about a possible bug problem, so Ali sprayed my entire unit before I put belongings inside. Both Ali and Mike helped me feel more at ease during a very stressful time in my life. I really appreciate the excellent customer service that I received from this business location and highly recommend Public Storage at Power Rd. to anyone looking for a storage unit. Thanks again, Ali and Mike!!

Good information and fast service from Ollie

Ali and Mike was awesome!!! Very helpful and polite!!!😊

Great svc Ali and Mike

It's a storage place. Has lockers for your stuff you can't keep at home.

Great customer service experience, Ali was very thorough and the process was seamless.

Friendly staff, got in quickly and had everything laid out and well explained

I've never had storage before, and I have no clue where to start. Stopped into this store just to see how much it's going to cost. I had no idea what size I would need, until Ali went out of his way to help me! He asked what I was going to put in there to help figure out a good size for me. It was way smaller then what I thought I'd need, and cost a whole lot less! He also showed me how I could put my stuff in so that it would all fit, and wouldn't get damaged. I won't be needing a storage until my lease is up, BUT I definitely will be coming back to the store to rent!

Please be advised that once you use them for 4 months they'll raise your rate on you by at least 25%. Spend your money elsewhere that's what I'll be planning on doing.

Kayla and ali were veru friendly and helpful. I would recommend coming here!!

Ollie is always helpful and quick to help you. This is a solid location that is convenient and clean!

Great service today!! Would rent again

Friendly and polite staff!! Made my move an easy transition.. thank you

Love the staff, especially Kayla, she is awesome! Got us in and out quick and painless.

April was helpful and informative during my rental time. When I told her that we would be moving out, she politely educated me that Public Storage prorates the rent up until the 2nd of the month. I had vacated the space by 7:20 pm on the 2nd of April. I also left a voicemail confirming this. On April 5th I received a bill for the full month. When I called to dispute this, I was given 4 different contact numbers, which I called each one leaving messages requesting call backs. After a week passed, I called ALL 4 NUMBERS AGAIN...no response from anyone...UNTIL...I received a letter from a collections agency generated on May 6th. I called Public Storage again to find out that a new district manager was there, but on a conference call and would have to call me back. After waiting an hour, I drove to Public Storage on Power Rd. and asked to speak to the manager. After waiting 45 minutes listening to him joke and chat on the phone, Phil informed me that the prorate is a courtesy, and that he couldn't do anything to help my situation. He did not once apologize for their lack of customer service, their negligence in returning my phone calls , or even for making me wait for 45 minutes to speak to him. I have always paid my bills early or in advance, so being sent to a collection agency within a month really infuriates me! I immediately paid off the balance after speaking with Phil. I highly recommend you choose some other storage facility, especially if you don't want a negative mark on your credit report!!! Disappointed customer, Kimberly Foster After posting this review, the Manager contacted me and offered a full refund and apologized for the situation. Please see Kimberly Foster new review to add to this thank you Kimberly Foster

This review is an update to previous review under Michael Foster...I was very disappointed with Public Storage, but the next day I got a call from Phil apologizing for the situation, and after further review of the extenuating circumstances the management at Public Storage had decided to refund the amount that I paid to the collection agency. Most important of all...they are revising their policy and making it more clear as to prevent this from happening again. When Phil called he was very polite and courteous. I was pleased with my stay with Public Storage, and now I feel like I was taken care of like a person and not just another account number. No longer a disappointed customer, Kimberly Foster

Kayla and Ali were great! Very friendly and knowledgeable

Nice employees very cordial and units are fairly priced but buy your tarps and stuff elsewhere they're pricey

Ali provided great service today, and i would recommend others to rent here

Very professional and nice service

Great service today!!

Outstanding customer service and great prices!! Convenient location and a variety of storage unit selections... Can't go wrong with this place!!

Ali was so kind and provided me excellent service today

Very helpful and took great care of me. Thank you!

I went to my storage unit a couple weeks ago and there was huge problem that had gotten resolved right away. There were two reps, a woman and man, who were very polite, made the atmosphere friendly and welcome, with jokes and fun conversations. My lock was broken and they rapidly fixed it without hesitation. Thank you, Ali and April! :)

Great service and prices....you can't go wrong!!!

Thanks for all the help getting me moving supplies in my time of need! I appreciate the friendliness.

Great place to keep stuff and great employees

Very good location when relocating to the QC area. Helpful staff.

Went to get my daughter moving supplies and ended up looking at storage myself. Thank you to April for all the advice and helpfulness. Very professional.

Ali, Is very nice and they have good prices ;). Thank you

The stress of moving was made more manageable thanks to Ali.

Me and my husband recently did business here. Ali was an absolute delight and made the whole process easier than I anticipated. Thanks, Ali!!

Excellent service from Ali today, always helpful and professional!!

Great service from Ali and April. Well come back for more boxes!

Great service

Great service and friendly people I would recommend them to my friends and family

Ali provided me great service and was very knowledgeable!

Ali and april were great today assisting me on my packing supplies!

April and ali are always so great, and i love storing here!

I went into this location to pick-up a few materials due to moving. The customer service was way more than I was expecting because it was a just a few boxes. April and Ali are really nice and helpful.

Ali and April were extremely helpful! Got us everything we needed!!!

Great service from Ali and April. Got my moving supplies for an amazing deal. Will purchase from them again. Thanks.

Thanks to April for helping my wife get a storage space! Such a easy experience. :)

Very well lid, clean facility, safe area, excellent customer service from the staff. If you are new in town or moving and need to leave items in storage this is the place to do it. Keep it up guys!!!

Very helpful team! Great customer service. I worked w/ April both times signing up & leaving and she was wonderful, extremely polite. Aly was also very helpful! Keep up the good work.

Awesome service!

Terrific customer service, very clean units easy access. Ali and April were very professional.

They handled getting my unit set up quickly! Easy access and good pricing too.

Ali with Public Storage on S Power in Gilbert is absolutely AWESOME!!! He went above and beyond to help me when I needed it the most!!! Thank you so much Ali for being so caring and nice. That is a difficult thing to find these days. Sincerely Theresa Thompson

April and Ali are amazing! Thanks guys!! #GoBlue:)

Great location great customer service affordable I recommend you store your stuff here !!!!!!!

Great service from Ali and April today

Came in for some boxes was pleased with the atmosphere and service. Guy named Ali helped me out, was very nice and friendly. will definitely consider getting a storage unit from them in the future.

Great service by Ali & April! Perfect location!

Ali was great and I will rent again!

Ali was great and everyone was very helpful with everything

associate heather was amazing and friendly! helped me find exactly what I needed!

They have tons of Black Widow Spiders on the property. The management never returns voicemails. It's very frustrating when the gates close at 9pm. I've been at the facility for about 8 months now. My rent increases $30 after 7 months, the management said it would be the same rate for a year. My unit is open on the ceiling to other units and a slight opening above the sliding door there seems to be a ton of dust that gets in, I'm very clean and it was disheartening to have things covered in dirt. I found 3 black widow spiders in my unit and two white balls which were eggs. I went to through away a tissue after spraying raid and cleaning up some webs. A trash can is hard to find on the property. I went in the door to the indoor storage thinking they would have a trash there, but I found a huge Black Widow hanging out in a web just to the right of the sliding doors, I just dropped the tissue and ran out. I've been bit before by one of those spiders and my whole right leg swelled up fat and red from feet to hips.

Wondering experience

This facility was convenient for me, the staff was friendly and helpful. I was given a tour of the facility, given helpful hints on packing.

April the property mgr is GREAT, delivering on all my needs. I,ll be back.

great facility. only needed it for about a month. they don't lock you into a long contract, its month to month which was really convenient. staff is really nice, and helpful. would store again in the future.

Great service from Ali and april