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Public Storage Self-Storage Units at 5600 Oporto Madrid Blvd S, Irondale, AL
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
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5'x5'Online only price$ 37/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 37/mo $ 37Best Price Label
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10'x5'Online only price$ 38/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 38/mo $ 38Best Price LabelHurry! -
8'x5'Online only price$ 43/mo
Small 8'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 43/mo $ 43Best Price Label
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5'x10'Online only price$ 48/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 48/mo $ 48Best Price Label
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10'x7'Online only price$ 83/mo
Medium 10'x7'- Climate Controlled
- Inside unit
- 1st Floor
$ 83/mo $ 83Best Price Label
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10'x10'Online only price$ 85/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 85/mo $ 85Best Price Label
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10'x10'Online only price$ 102/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 102/mo $ 102Best Price Label
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12'x12'Online only price$ 107/mo
Large 12'x12'- Climate Controlled
- Inside unit
- 1st Floor
$ 107/mo $ 107Best Price Label
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10'x15'Online only price$ 110/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 110/mo $ 110Best Price Label
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12'x10'Online only price$ 111/mo
Medium 12'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 111/mo $ 111Best Price Label
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17'x39'Online only price$ 113/mo
Parking 17'x39'- Covered parking
$ 113/mo $ 113Best Price Label
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12'x17'Online only price$ 155/mo
Large 12'x17'- Climate Controlled
- Inside unit
- 1st Floor
$ 155/mo $ 155Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 353)
she very helpful thank you lisa
The team is amazing special shoutout to Crystal, Breayana for the excellent customer service!!!! Nice and clean facility!!!!
The loving Breayana and Alex wait Kia too. Nothing but loving people, they’ll have you thinking about them throughout the day. Just because, need more people in the world like them…. Just awesomeness!!!
Madison was very knowledgeable and courteous and made sure i had the right unit for my move....Thanks Madison 😘
Alicia was very helpful
Ms. Alex Hawkins was the absolute best. She made sure I got the storage that was perfect me. She made sure I knew of every amenities the business provide. It's was no hassle at all. She got me in and out and she was definitely a joy to talk to. I will recommend public storage on oporto to my friends and relatives because of how simple and easy she made the process for me.
Alicia went out of her way to stay late to make sure we were able to start moving into our storage unit. She was unbelievably professional and kind. She was informative and let us know up about the app which is wonderful! Best Employee to have! She made sure we fully understood everything!
Great experience. Alex helped me out with everything in needed.
Today was Very great experience and the employee was very polite and helpful.This the type customer service we need in all business.
It isn't 24 hours access and if your not off the property by 9 p.m the gates are locked until 6 a.m the next morning,access doors sometimes open/close on there own the keypads to gain entry forget your codes a lot of the units leak it's hard talking to a live agent they will not work with you on late payments or arrangements but stack late fee after late fee until your stuck with a huge payment. A lien will be placed or your unit will be auctioned off. As of today's date I have never known of any Public Storage that has 24 hour access !!!
Lisa was most helpful and knowledgeable. My experience was a pleasure.
Alexanderia was fast and very informative. She is really great at her job!!!
Alex Hawkins was an amazing help today. She seems to love what she does. Thank you for your time today.
Lisa is the best!!! She was very helpful in my crisis
Ms. Lisa went above and beyond to ensure my stuff was safe!
I met Lisa in the office today and she was most kind and helpful.
Alex was extremely professional, she provided me with information I did not have that helped me make the best decision possible
Alexandria was extremely professional and helpful with signing up….. thanks again!!!!
One of the best very nice person lisa
Lisa is a literal life saver! She went above and beyond and I'm so appreciative. Very happy with my rental as well as the service provided!
ms.tonya was a great help , she was so kind. This was my first time renting a unit I didn’t know anything and she reassured me and was a great help I really appreciated that.
My experience with this public storage has been amazing. Tonya really makes me feel special on every visit. She goes out of her way to assure that I have access to equipment that I need when I am moving things in and out of my storage. Her attitude is super professional. I just wish that corporate would give her better and more equipment to work with so that she would not have to work so hard to make accommodations for each customer. She goes above and beyond her Call of Duty in the line of customer service. We need more Tonyas in the world.
Tonya is the best! I am always impressed by the up keep of the property but Tonya is the icing on the cake! Helpful and professional always!
Ms. Tonya is super sweet and very helpful she always go out of her way to make sure we have a cart to bring our stuff inside, One of the friendliest people up there.
Tonya had great customer service, and she was very nice!!
Tonya is very awesome at what she does very good customer service. Would recommend her to anyone. Has a heart of gold.❤️
Ms. Tonya was very helpful and professional!! She explained everything related to my moving needs in detail for me. She took pride in the facility that she works at and I see why because it was extremely clean!! I would recommend that location to anyone wanting or needing a rental unit!! Thanks again Ms. Tonya 😊
I want to share the wonderful experience in securing clean adequate climate controlled unit. Tonya understood my overwhelming frustration with "moving" and made sure I was able to transfer from a small space to a larger unit both timely and cost effective. Greatly appreciated
I just want you guys to know that Ms. Tonya is the best at what she do. She cares about how we are being treated and how our property is being cared for. I love to see her when I come to pay my bill.
Tonya was wonderful she was very helpful at getting a storage. I would rent from them anytime. Thanks Tonya you was a blast.
Lisa was very helpful and sweet I recommend this Storge to anyone
We were looking for a storage space and we came to this location. We met Ms. Tonya and she showed us our space and around the property. Property was very clean and she was very professional. I am. very pleased with my decision. She also helped me with a situation I had with my account. She is definitely an asset.
Tonya and Lisa are amazing!!! I moved here from Hurricane Ida in 2021, I just recently needed a storage unit and these ladies are fantastic. Tonya assisted me with outstanding professionalism and made the process easy and simple. Lisa does a wonderful job with cleaning and keeping the entire facility spic and span!!
I met with Tonya and she was very precise and went through everything and explained everything perfectly by detail!!
Tonya is still awesome. She is very knowledgeable and has great customer service She is awesome.
Tonya helped a friend of mine get a storage unit. She said that she was very nice and professional.
Ms.Lisa was so knowledgeable and helpful during my registration process. She is super nice.
My name is Rhonda Williams and I am giving Tonya a five star. She was so helpful and very nice in helping me decide on a storage unit. I really enjoy dealing with her today.
miss Lisa gave awesome service, we were very happy !!
Tonya is very intelligent and gave me excellent service.
Tonya is an absolute gem of a person and has been so nice and helpful every time I've called! I really appreciate all her help and I would recommend this location to anyone that asks!
Lisa was absolutely fantastic with helping us and very welcoming.
Tonya is the best Public Storage rep ever. If she can be duplicated at every location Public Storage would be the best!
Jakerria and Tonya are AWESOME!!!
Miss tonya, really helpful and nice loved her!! Thanks
Jakerria From The Front Office Was Very Sweet & Understanding
Jakerria is good employee. She is very kind and professional. She answered all of my questions and was very informative.
Tonya was excellent and knowledgeable. Very fast and patient with me.
Ms.Latoya was great and very helpful.Would definitely recommend this location
While moving across the country, our truck broke down. We stored it here since it was the closest place. I am SO GLAD we did! We fell on financial hardships & we’re making small payments when we could. Every time I got a call from one of the lovely ladies here, & explained our situation, they were so understanding. I've always been told that they get it, they put a note on our profile, & that they hope things look up for us. One amazing woman even prayed with me on the phone that we will be okay! I will recommend them to anyone & everyone. Hands down, best customer service I've ever experienced!
Tonya was a great help..wonderful!!high recommend
Very nice facility but the staff was less than helpful. Me and two other groups were trying to find our unit and they told us the completely wrong building.
Tonya is a wonderful, kind, sweet, loving person. She has excellent customer service. The transaction went smooth with no problems. She is well deserving of a raise and I will reccomend anyone to come here to do business.
Very helpful . Great customer service
This is my favorite facility. The staff is friendly and helpful
Latoya made this experience so easy for us..she got us in and out with no problems...I am so grateful that we found this place..best service ever
Jakerria was excellent. She helped me with everything that I needed. She was very kind and sweet. She is the best employee.
Lisa and Tonya were very helpful with my rental and downloading the app.
Today was a really tough day. Having to make such a hard life decision and transition really drained me, but Telandra made the process a little easier. She was so professional and thorough in expediting my rental and for that I'm grateful. Thank you.
Look, all I’m gonna say is.. they are great. A+
Definitely one of the best places to get a storage unit from. Very friendly service & very quick processing I was in and out of there in a instant. Ask for Jakerria she's the best and easiest to work with, she had me done in a flash. Thanks public storage
Tonya is the absolute best!! Amazing service and the best property!!
A huge thank you to Toya for her amazing service!! She is the best!! Thank you!!
Mr. James is highly professional friendly and knowledgeable. I would recommend him as a keeper.
Tonya was very helpful. The process was fast and efficient.
Tonya is a great manager! She’s been was huge help and walked me through everything last minute right before closing!
Tonya was such a wonderful person. She helped me with what I needed.
Jakerria was great at helping me find the storage solution I needed at the price I wanted
I was a little confused about how to exit the facility, one way in and 2 ways out. Saw alot of trash around the grounds even though they have signs telling people not to dump and your on cameras when they do dump. Was looking for a cart to move my things in and out of my truck and was told I would need to go back to the office to get one because other renters have been stealing the carts! 🤦🏿♀️
Tonya very appreciate
Talandria was very sweet and helpful I would recommend her any day thank you
I’ve had such an amazing experience with Tonya! Very thorough. She asked questions about my storage needs to make sure I got the right size for all of my belongings. Would recommend. Thanks hun. 🌻
Ms Gray did great job helping me, excellent customer service and very nice! I appreciated her service and would recommend others for storage at your location. 👍🏼
Toya was an excellent and pleasing help for my first rental process. Would recommend her to most for sure
Tonya was very nice and helpful. Luv the staff.
Tonya was very knowledgeable and professional. Very nice and a pleasure to meet. Because of her I will be recommending this location to them.
Tonya was very helpful in assisting me with getting a new lock after we lost our keys. She was kind and had great customer service.
Toya provided us with great customer service! She had us in and out within 30 minutes. Her friendly nature and helpfulness made this moving process a little less stressful.
Tonya has been EXTREMELY helpful & professional with my transition.
Tonya and LaToya have been so helpful with my first storage unit rental. Today was so overwhelming with all the duties of moving but with the help of these two ladies I felt a sense of relief. Great customer service, they were so compassionate and made me smile. Amazing work ladies!
Tonya was great from start to finish!!
Very Clean Nice Space!!!
Lisa was very helpful and professional
Tonya helped get the unit I needed. She has a great attitude and deserves a raise!
Tonya was great she had good customer service she was very nice and open I enjoyed her service I recommend everybody to go see her if you need a storage
I was helped by Eric if he’s very professional
Tonya was extremely helpful and made sure that I got the right unit,right location for the right price. I would definitely recommend other people to shop here.
Tonya went above and beyond to make sure that I found a storage that was big enough! Very happy with her service!
Loved Tonya!! She is very helpful and patient with me! Tonya & her team made sure I got a good deal on everything I was going to need! I Definitely recommend this location very clean & friendly environment!!
Somethings we can teach and somethings we can't. Customer Service is one of them. Ms Tonya has it, she is a natural. She went above and beyond and because of her, actions she helped make an awful, stressful moving experience to become less stressful. The empathy shown towards me during a most stressful out of state move on a rainy day. The man above was looking out for me. Not only did she go above and beyond for me, I also witnessed with my own eyes during my multiple days on the property as she displayed that same level of kindness and willingness to help other customers as well. She is an Awesome, Exceptional and Excellent Customer Service Professional. Thank you so much Ms. Tonya for all of your help.
I helped move my sons furniture out of a climate controlled unit. It was on the second floor, but a cart was provided, making it easy to maneuver. It was a great experience with Public Storage!
Lisa was very kind and helpful.
I absolutely loved my check in experience with Ms Alicia and Ms Tanya, they are the best!!! Highly recommend this location for all your storage needs!!! Thank you ladies!!!!!!
Alicia was more than great help today getting me a great unit.
Ms Tonya was very friendly and helpful today!
Alicia was extremely helpful!! We actually came to the wrong location at first and she was MORE than happy to assist us and get us to the right location. She made sure we were prepared for when we got to the other location:)
Alicia was awesome and very professional. One of the easiest experiences I’ve ever had with storage units. Very clean place.
Ms. Alicia is great. Thank you for helping me.
Alicia was very helpful and appreciated.
Tonya has excellent customer service. Very knowledgeable and patient.
Alicia is the most wonderful, helpful person I have met in the last few weeks!! I wish there were more people like her!!!
Alicia was very professional, understanding, and helpful with helping me find the right unit. Wish I could have given her 10 stars ⭐️ ⭐️
Alicia was very helpful!!
Tonya was very helpful and patient.
I was so pleased with the fast service! I was needing something quick and Ms. Alicia made sure I had a smooth process and even showed me where my unit was and how to make sure my transition was so easy! Really appreciate the customer service!
Alicia was exceptional, I say this because I was having a horrible day and was full of anxiety. I had been to three other storage places and now had a headache. Her kindness and willingness to help me let me know she had empathy for my situation. Thank you Alicia for turning my day into good day. C Anderson
Very nice people Alicia was very helpful recommended if u get chance go see her
Alicia Customer service was great! I came in on 6/29/22 and Eric and Tonya were awesome showing me several units and getting me the right size right fit the customer service Eric displayed was extraordinary and I will always recommend
Alicia has been real helpful and very polite
Alicia did a wonderful job renting to us today.
Alicia was great.She was very helpful .thank you
Alicia was great help today. Great customer service skills.
Alicia was the most nice, friendliest person ever!!!!! Her warm smile and great personality made my day.!!!!! She really was knowledgeable about her job! Thank you for everything!!
Alicia was a great help today
Alicia Was outstanding by giving me great customer service
Ms.Tonya was such a great help 100% recommended
Awesome customer service! Alicia really knocked it out of the park here!
Public storage do not care about their customers. Today they took an additional $40 from my payment with no warning or explaination. I called the location and they said they are not told about such things and gave a 866# to call. I called that number and no one Ever answered the phone.
Tonya was great in helping me select the perfect storage unit for me.
I came in recently to help a friend move some stuff out of storage. I went by the office and Lisa kindly showed me the way to the mens room. Nice chick!
Lisa was super helpful!
Alicia and Eric were awesome and knowledgeable
Alicia was very accommodating and helpful! She was very thorough with her explanations and helped us out a lot!
Ms. Tonya is the greatest!!! The entire process was super easy & quick! She took the time to show me the app and how it worked with the gate keypad so I don't have to get out of the car to put in my pin!! I highly recommend this location and I would definitely ask for Ms. Tonya!!
We received the best customer service her from the office manager Tonya! She was extremely helpful, polite, and pleasant to speak with. She made sure we understood all of the terms we were agreeing too and made sure all of my questions were answered! We will definitely be recommending this Public Storage location to friends & family!!
Tonya was very helpful highly recommend!
Tonya was amazing! She definitely helped in at the last minute and I thank her so much for that! Thank you Tonya 💚💚y’all go see her!
Lisa and Tonya are the best. They are so helpful. If you need a great space to rent public storage @ Oporto Madrid Blvd.
Alicia have great customer service skill. And very friendly.
Very fast and friendly
The whole place is clean, Alicia is super nice. She gives us a tutor and clearly tell us everything. Place is secured, it’s a great a place to storage the RV.
The property manager Latonya was very professional and knowledgeable. She made this transition very easy and smooth.
Tonya was very polite and helpful. The property is very nice and clean. I am glad I chose here.
The representative was very helpful.She had a great spirit and helped me with everything I needed .If you are looking for a storage go see Alicia ..Grewt customer service ❤️
Came in and was greeted by Alicia who is an amazing representative for Public Storage. She was very knowledgeable and explained everything for us. I am super happy that I came in today
Eric and Tonya have great customer service they help me out when I couldn't get in my unit or through the front gate so
Alicia was such a great help! Very friendly customer service. Will definitely recommend this location to anyone.
Alicia was very nice and helpful. Very great service
Mrs Alicia is the best!! 💕 if your looking for a storage come here !!
Tonya was awesome very thorough, and helpful!!!!!!
Alisha service was A-1 (Good)
Alicia was wonderful to me!!! I’m going through a hard break up and moving stuff in storage and she was comforting and gave me advice and was very patient with me! He happy spirit was definitely very welcoming!
Eric was very knowledgable and helpful!!
Awesome awesome experience, Alicia was very helpful with helping me find the right unit for my things!! Great customer service… Go See Alicia!!!!
Very quick, & professional 10/10 highly recommended
I have no complaints. It was quick and easy to rent my storage space. Alicia was caring, professional and nice.
Tonya and Eric were phenomenal. I got updates on my reservation. They helped me fix the correct storage size for items and they’re communication and customer service was excellent.
Tonya is very courteous and friendly. Very helpful. Great customer service.
Eric was the most outstanding person I’ve ever been in business with ever before. This was a very pleasant experience for me ♥️♥️♥️♥️♥️♥️ And I will definitely prefer my friends to come do business
Literally love mrs tonya very hands on and respectful 5 star!!!! Also eric very funny and hands on best first experience ever!!!!!! ❤️❤️❤️
Tonya is excellent. She has wonderful customer service. She is very patient with me and very helpful.
I was in a big rush & Tonya & Alicia did great on on helping me out and assisting me customer service was a 10/10 highly recommend you go here if you ever need a place for storage.
Nyya was Soo awesome. She was friendly, had great customer service skills, and was pleasant doing business with. Thanks
I had a great experience with this public storage facility and I do appreciate all your help thank Briona and Jakerria for the help y'all gave me while I was there. It made it alot easier for me
Great customer service. Nyya was so helpful and and answered all of my questions.
Great customer service
They were very helpful with getting my unit
Nyyah and Jakerria were the absolute best, they answered all of my questions and gave me the best advice. Everything was set and ready for me when I arrived! I am soo glad I came here and I know My things are in great hands..
Nyya was very nice and helped me get moved on easily
Great service and attentive to my personal needs. Nyya and Breanna made it do what it do.
Briona and nyya were awesome thanks so much!
Outstanding customer service! When you go, ask for Briona or Nyya. They were very professional, knowledgeable and promised to call me back and did. I would use this location again.
Briona allen is a wonderful person that does a Great job on tha job and i will be recommending you'll locations to family and friends once again thanks Mz.Allen
Briona was very polite and helpful. She has the best customer service I have experienced.
Hi this is tim miller and i was at public storage and nyya help me and she was so nice
Briona & Nyya provided excellent customer service, and was very helpful!
Nyya has been very helpful an courteous, she is a great employee of Public Storage❤❤❤. I give Her 10 Stars!!!
Nyya was great and Lisa was too
Ms. Niya was very polite and helpful in getting me the right size unit i needed. Thanks!!!
Very professional and knows what she is doing great location
Nyya is a great person
I walked in to pay my storage for the month ,Jakerria was so helpful and with the smile to match. Very much appreciate the great service.
Niyah was awesome and she such a sweet heart and a tremendous help wish I could rate her a 10 the world of establishments would be great if they all had a worker like her
Mr james gave me good customer service and I would gladly recommend family and friends to the location
Nyya was very professional at her she and s very lovely sweet lady in all aspects of her customer service..I would differently use her again for my storage needs...
Miss Lisa was very nice and helpful! She went above the call of duty to insure I was happy with my unit as well as the service! Although I caught her moments before her lunch break she was still very kind and sweet. I would give her more stars but it only gives me the option for 5
Great service. Nyya very helpful
Nyyai Was so helpful and poliet I kind of asked for a representative
Stop in looking for a unit spoke with Nyya. She was so kind and knowledgeable. She took the time to listen to me and what my needs were before making a suggestion. She had great customer service. I really enjoyed my visit.
Great experience and Nyya Marshall showed great customer service. She was very quick and answered all of my questions. Definitely recommend this place too anyone! ❤️❤️
Yes my experience with Public Storage was a very good one.I talk to Ms.Nyya she was very knowledgeable and professional.i will gladly do business with that storage facility and I will recommend to others
Jaydell gave 5 star service
Jaydell sell gave excellent service.
Jaydell was polite and knowledgeable, great service!
It was clean and host was sweet. Dog was on things!
Jaydell gave great service
It was a pleasure speaking with Nyya on today. Nyya provide great CS and she helped resolve my issue. I was very pleased she willing to listen and help. Nyya gets 5 star from me.
Jaydell was super-fantastic. Very friendly and professional.
Good, large, clean facility with great staff. Jaydell is a real gem and made my experience wonderful 👍🏻 A+
Jaydell is a perfect hostess to this storage facility... Very knowledgeable n super helpful...
I had a good time
they say they open at 9:30 i been here 3days and nobody is never in the office
Mr. James was very helpful and I appreciated his assisrance!
Jaydell and Zaiden was very helpful and nice. The customer service was superb. I would definitely reccomend storage here in the future.
We had a major issue with moving into my daughter's apartment and at the last minute had to rent a storage unit. Jaydell was wonderful in helping us get situated late in the afternoon, even switching units as the first unit we reserved wasn't big enough. We are grateful for Jaydell's kind spirit and servant attitude to help us during a difficult time. If we ever ned storage again, we will no doubt use this location and work with Jaydell.
Jaydell gave give star service and even let us cool off in the office during a quick break!
Great place! I’ve been renting here for over a year.Great staff! Jaydell is friendly and helpful. She goes to extra length to help customers out.
5 star service always!
The building and units are pristine. Customer service by Amy was excellent She showed us around, throughly went over the contract, the entry procedures, and the insurance. She even managed helping out a couple of clients along the way and without disturbing our time there.
Jaydell really makes the place just amazing!! She helped me decide which storage unit I needed as well as gave me advice on all of my questions. So helpful!
clean upkept modern facility
Jayde was absolutely wonderful, very friendly and helpful.
This place is great, always clean, climate controlled, and affordable. Staff always seems friendly and accomodating; I, personally, never had any problems. I would've given 5 stars, but I can never find any rolling carts every time I stop at my locker. Not sure if it is a COVID-19 safety protocol, or if there is a shortage of rolling carts here for some other reason. Other than that, I would highly recommend this location!
Noah did an excellent job and made the rental easy!
We rented a space from this location to store our car while away on an extended trip. Jaydell was incredibly helpful in making sure we got the best rate as well as ensuring us that our space was secured ahead of time for our trip. She was very accommodating in guiding us through the process of getting our car back the night we arrived back at the airport after office hours. The rates here were much less than using airport parking. We will definitely use this facility again when flying out of Birmingham, and we will ask for Jaydell.
Public storage is an amazing storage facility. It is clean and the storage units are large in size. Look for Jaydell if you go. She is an excellent employee, very helpful, and kind. Jaydell goes above and beyond to help her customers.
Nice clean facilty amd great employees.
I had a fantastic experience at Public Storage today. The property is very clean and very well managed. Jaydell is amazing and was extremely helpful. Please consider this storage facility when you are comparing prices too. They have the best deals.
Super fast and professional. Jaydell made it an easy process and really helped me get the best unit for my business needs!
Jaydell was efficient and professional and friendly!
Jaydell has been great to work with. My only request would be for fixing the lighting on the outside boat, car and RV spaces.
Jaysell gave 5 star service
Jaydell was very helpful and respectful! I'm looking forward to referring friends and family here . Very satisfied!
Great customer service !!!!Jaydell was very helpful and kind!!!!!!! five stars is definitely deserved 👍👍👍
Very professional, great personality. Would definitely reccomend to family and friends.
Jayde gave the best customer service I've had in a while. We were in a bind and Jaydell made it all work out and needed.
Jaydell gave the best customer service! I have been up since 4 this morning packing and when I arrived she made it the best experience! Thanks Jaydell!!
Always a pleasant experience at this location. Jaydell is always super friendly and helpful. Definitely recommend this place if you have need of a storage space.
Jaydell was very helpful in renting both indoor and outdoor units. I have too many trailers and my wife has too many couches and Jaydell is helping us with out respective addictions.
Jaydell was very accommodating and helpful through my short experience there. Nothing but pleasant.
I have rented from many different storage facilities and this one is the best. 1) The folks are extremely helpful and professional, 2) their pricing is very reasonable, 3) the place is very clean and the units (I’ve been in 3 different ones here) are easy to get to and 4) ALL their loading/unloading areas are flat (think runaway carts). Jaydell, the agent there, is great and always gives 5 star service!!!
It is a very pleasant and we'll ran facility and the person i spoke with with was very helpful and also very pretty thanks for the help Miranda I hope I see you around sometime😉
JayDell has the bestest personality, made my application process great.
Jaydell was awesome! Great customer service and also speedy. Would 10/10 recommend! Also the space was very clean and neat. Love that they had an contact less option!
Ms. Deana is so lovely and was very helpful. 10/10 recommend. Space isn't too small, just enough if you don't have a ton of things, and a decent price too.
Jaydell she was good help with me
Kayla was very Helpful, thank you Kayla!!! Everything is so clean.
Teresa was very helpful. I rented with the previous owners and I knew I could trust going back because Teresa always took care of me. I feel confident enough to refer my friends
Jaydell and Quaera were so nice and helpful
Jaydell was very helpful and super friendly great service.
Went in and Jaydell was very kind and helped us out with truck and trailer parking. Definitely come here for Grade A service.
Deana was super helpful when we had to switch to a larger storage space! She was sure to let us know that she was available should we need her assistance with anything while we moved our things.
Deana was a pleasure to speak with. She answered all of my questions and even gave me a few extra tips on packing supplies to use. She didn't hesitate to show me around the location either!
Great service, Thanks Jaydell
Jaydell was super helpful completing my rental online
Tonya showed great customer service.
Jaydell was extremely helpful when I was in a bind and needed a space immediately! Great customer service which is always number one priority! If you don't have communication you don't have anything. Thanks Jaydell!
Omg, Tonya was great! I was so stressed out with customer service on the phone, just getting off work and had to move my things asap. She definitely took care of me & for that I'm grateful! Thank you Tonya
Mr. James was excellent and very nice. Also made my move in happen. Thank you Mr. James.
Tonya is the nicest and most helpful. She made sure we had everything we needed to get our stuff moved in.
Miss Jaydell will help you right
Jayden was awesome! She made sure I understood everything that I was signing. She greeted me with a great smile that lit up the room! Great customer service
Never been their has been their long time
Perfect customer service! Jaydell was great!!!
Tonya was so friendly and made me feel welcomed I definitely recommend visiting her at this public storage location.
Very clean
Nice nice people , jaydell
Anna and Jaydell are so awsome the customer service was above and beyond what i expected i will refer anyone to this place
Tonya & Ashlee were extremely helpful. They stayed in contact to help with my check in. When I arrived they were super friendly and courteous! The move in special is a great deal.
Jaydell was so helpful in my rental - - I had some problems finalizing it online, but she was able to help.
Jaydell was very helpful with LaTonya when I came in to rent storage space. Wonderful service and great team work 👏
I had to rent a storage unit last minute and thought this would be such a headache!! Spoke with Latonya who was very helpful. Amy and Jaydell I think were their names were very kind and took care of me quickly!! Amazing staff!!!
Jaydell is super helpful and so sweet!! Highly recommend this Public Storage!
It was a great day. Thanks to Ms. Jaydell.
Jaydell y Amy buen servicio 👍👍👍
Jayde and Amy are excellent. Very friendly and willing to go the extra mile to help. Thanks again.
Good experience. Jaydell, Jackie and Amy were very helpful.
Jaydell and Jackie was very helpful on helping thanks a lot !
Truly appreciated the service from Jaydell, Jackie, and Amy
This place is great!!
Jackie gave 5 star service
This facility is awesome!!! Jaydell and Jackie were amazing and answered all of my questions. So glad I was sent to this Public storage when I booked
Jaydell did a great job. She was very helpful, knowledgeable and went above and beyond to help me with outstanding customer service. I highly recommend this facility.
Jaydell and Shawn were absolutely awesome from showing and picking units to packing supplies. Thank you!
Excellent customer service. Jaydell was amazing. Very helpful. Will be referring to my friends. Shawn was very helpful as well.
The atmosphere of the Public Storage On Oporto was really welcoming.. It was a nice Redhead woman named Jonica there that was nice, quick and efficient with her job.. That’s greatly appreciated
Jaydell and Mike gave wonderful service! They were so helpful and went out of their way to make sure I had what I needed. Highly recommend!
Mr. James Help me move in very quickly and fast. He showed me the right storage for my need.
From the beginning of my rental process until we actually put our items in storage, we experienced excellent customer service by Jaydell & JD.. They offered us assistance, made suggestions and made this process very easy. The communication of text, email and phone calls keep us well informed of our process. When w met them, although they were wearing mask, we could see that they were smiling. They welcomed us to the site and answered all of our questions. The facility was very clean and well maintained. No doubt, we made the best selection for our storage needs.
Jaydell was super helpful!
We checked out several places before we found this one. It is super clean and well taken care of, but to be completely honest, Jaydell is what sealed the deal. She is a pleasure and went out of her way several times to help us out. Five stars to both the location AND Jaydell.
Jay dell was great awesome customer service and welling to help where needed thank you jay
Jessica and Jaydell went out of their way to assist me in determining the appropriate unit to fit my needs. They answered all of my questions with patience. The facility is also very clean with no foul odors. I highly recommend this facility.
Mr. James was extremely knowledgable and helpful. A delight to do business with someone who cares about his job and the people looking for help. I am now a new customer with them.
Mr James found me the best deal in town, thank you mr James!
Jaydell Customer service was a 10.
Mr. James and Mike is a good team they help me get in and out with thin a flash
Jaydell and Jessica were great! Very nice and professional!
Jaydell and Jessica were so helpful and kind
Mr James took the time from his busy schedule to help me resolve an issue with my unit. He was very patient and very professional.
Mr. James was very helpful with my service. He was able to help me fix my reservation and get in on the right days. Would definitely recommend!
Great place to store and friendly service. Demetrius is a great manager
Mr james was very helpful and informative. I really can appreciate such good customer service.
Great manager and great customer service. Demetrius is a wonderful person to help rent units. He is very familiar with renting units and knows what you will need to protect your items.
eRental prices was East and Manager at property was very nice.
James was so helpful! He showed me around the property and made it so easy to find my unit.
James helped me with my storage need. In and out Quick and fast. Thanks Mr. James
Mr James gave good customer service.
Mr James was kind and walked us around the facility.
Mr James was exceptionally helpful and responsive to my needs. Was a pleasure getting things set up. Thank you!
I spoke with MR. James regarding storage pricing, and I’m pleased to say he offered me the best deal in town!...Thank you, Mr. James!!
James we extremely helpful in getting help in getting everything setup!!
Mr. James gave me the best customer service and he gave me a good price
LENA was awesome!
Staff was great.
Manager is awesome. Clean, easy to load/unload.
Great price and good atmosphere
The management team is really helpful and kind. It was a great experience for my storage search. When ever you are looking and decided to go to cubesmart ask for Beonka Shirley. She's great!
Absolutely love this place and the awesome people that work here. If you need a place to storage your belongings and want it safe and be around wonderful people this is it
I was looking for a storage place to rent out as I waited for my new apartment to be fully ready, I made my reservation online and Beonka called me the same day, within 30 minutes of me arriving she gave me a complete tour of the facility, explained parking, bathroom locations and had my paperwork completed. If there was something I didn’t know she MADE SURE I knew, she was very kind and helpful during this process. I wouldn’t recommend going anywhere else.
Beonka was very helpful and efficient with her service and explanations of the property
It was a awesome experience with Mrs.Beonka
I love cube smart because everybody is always polite and they greet you with a smile . Ms Beonka is very nice this storage facility is very close for me and I will recommend everyone to come here.
Beonka is amazing and fabulous...I hope y’all are gonna pay her well enough to keep her!!! Also, the property is super nice, with wonderful safety features , and clean. Regarding the units, they have a nice selection of hard-to-find sizes.
Awesome customer service i couldn't be more happy
Beonka had great customer service and was extremely helpful. We would definitely recommend CubeSmart.
During the packing up of my memories, battling grief from the lost of my husband, I realized somethings I couldn’t yet let go of! I googled storage facilities and found CUBESMART self storage. Thank you so much Beonka for allowing tears to fall and taking time to listen. You made my decision so much easier.
Cubesmart is the Crème de là crème of storage facilities. The property is beautiful, the buildings are brand new and clean clean clean. The best part was meeting Beonka she made it so easy from the time we walked in until we left. I didnt even have to ask any questions bc she covered everything we needed to know. She gets 5 stars also⭐⭐⭐⭐⭐ They have a special discount plus 1st month free. We are so happy to level up from our last storage building to Cubesmart Storage. Check them out you won't be disappointed 👍
The GM, Starr, helped me figure out which storage room would Ben the right fit for my things. She gave me a tour of the grounds. She made my first experience with renting a storage room great. They are all indoors and in’s climate control. There is a loading dock and all. I will definitely recommend this place to my friends!
Beonka was so great and knew how to do her job very well and has great customer service!
Friendly staff that thoroughly explain things and show you what to do. They genuinely seem to appreciate your business. The facility is a lot cleaner than others I've used. A water fountain and restrooms are available, which are all helpful, and those are clean too.
I thought this kind of customer service was gone and was out of date until I came to CubeSmart. I want to THANK YOU making me feel that you wanted my business.
GREAT PROFESSIONAL SERVICES RENDERED!!! Booking was easy. The selection process was easy. Beonka was willing to SHOW me the spaces without hesitation. I was able to purchase insurance, purchase a lock, get the space and get moved in with ease.
I had a very good experience working with Beonka at CubeSmart. She was very professional and attentive to my storage needs. The facility is very clean and secure. I recommend it to anyone who need short or long term storage.
Awesome experience!! Thank you
Great place! Starrie definitely took care of us! Great location and pleased so far!
We had a great experience with CubeSmart and their wonderful staff in Birmingham!! They were so friendly and helpful! It’s a safe and clean space to store your things. We will definitely use them again!
Cubesmart isn't bad. Beonka is awesome. Great employee. Always friendly and helpful. Wasn't happy that my Military Retirement ID wasnt good for a discount but other than that things were good.
Beonka the store manager in Crestwood is the bomb! And she definitely knew her stuff! I definitely will be recommending this storage unit to everyone!
Friendly, Accommodating, Clean, Beonka Shirley gave Great customer service
The customer service person named Starr was very nice and very respectful to me who was a first time customer very down to earth.great place to store up personal belongings would recommend to anyone
It was an outstanding experience!
Excellent Representatives. Excellent Service. A Very Roomy Storage Accommodation. Thank You.
Wonderful experience! Starr was so helpful and kind. The facilities are very nice and secure.
Starrie was very polite, patient, & knowledgeable. She worked with me until we found the perfect size unit.
Starr was professional and personable from beginning to end! She’s phenomenal! She made a very difficult task; moving, very easy and cost effective! The brand new building is beautiful! The technology amazing! We are looking forward to referring all our friends and family! Thank you so much Starr and CubeSmart!
I’ve never rented a storage unit before so I didn’t know what to expect. The manager Starrie walked me through the entire process and showed me around the building, allowing me to see if I needed a larger unit or anything. She showed me my code to get in and how everything works as well as providing waters for us while we moved our things into the unit. Unit was clean and building was secure and convenient! Awesome customer service
Beonka and the other staff were really terrific and very helpful -- even after I lost my unit key after only one day! I recommend them very highly!