Ms Pamela was very sweet and helpful the property is very clean and welcoming
Panels was very helpful in renting unit. Property feels very secure.
Amazing helped me thru my tears very caring
Ms.Pamela was very nice and professional.
Pamela helped me out today, great customer service.
Pamela was very helpful and encouraged me to apply at PS!
Pamela is such a great person. She helped me when I thought no one else could. She gives excellent customer service and I'm glad she was able and more than willing to help me.
Pamela helped us! She was so sweet and knowledgeable! 10 out of 10
Mrs. Pamela is very professional and patient to help in any way.
Pamela was a great assistant
Ms. Pamela was awesome, she was very detailed in explaining everything about the storage units, gave me several options, also your specials you all have.
GREAT CUSTOMER SERVICE 💯
Thank you again, Ms. Pamela 🤗
Pamela was very professional in assisting South the unit rental. All questions were answered and I can say we will return.
Pamela was nice and efficient
Ms Pamela was very helpful great customer service
Great customer service from Mrs Pamela
Pamela is a gem! She made my move in process fast and smooth. Great customer service skills!!
Mr. James was excellent,he provided 5 star service! He's an amazing worker and was over the top and beyond with my service
Pamela was very professional in assisting with renting unit.
Pamela was excellent. Her assistance was quick and courteous.
I don't think I've ever recieved more helpful and friendly service as did working with Pam at this public storage location she was patient and flexible and was so kind. Can't recommend enough!
Just wanted to review Pamela, excellent customer service, very attentive , knowledgeable, also prompt in correcting my issue, provided an alternative and easily put a smile on my face.
Queen help all customers with rent
Thanks for your help with my storage Pamela for such a great discount price
Pamela was vey professional so helpful with my moving experience Will be a return customer
Pamela helped me out with an account and was very professional and friendly.
Had an Awesome , one of the BEST experience with Pamela last week. She assisted me with a transfer to a larger unit. She definitely knows her job and does it well! The Oporto Madrid units are the cleanest I’ve seen in a while.
Property manager Pamela was the best for explaining, showing and renting my storage unit. She made me feel my business was very appreciated.
Pamela was very helpful today. Very professional.
Pamela was very helpful in texting my storage space.
At the U-Haul store on Oporto Madrid Pamela was a very very helpful person
Came in with an issue and Briona helped me with great customer service experience and got all of my problems resolved!
Had the best experience from a customer service representative in a long time queen is definitely a life saver
Pamela was very friendly and helpful.
Pamela was very helpful and professional.
I was greeted by Bre, she was very welcoming and friendly! She answered all my questions and was very knowledgeable. I definitely needed to find storage, but Bre sealed the deal with me deciding to choose this public storage location. I am very satisfied with my decision.
This public Storage has rat the size of cat… They ate though all of my stuff and now they don’t want to pay….. Please don’t go to this location if you do you’re going to be sorry you did.. Leave your stuff at your own risk……
Good experience using a large 10x20 unit for over a year. Property manager Pamela was very helpful.
Pamela is very professional and helpful.
The convenience of the location is accessible if I need to visit the unit frequently. The security reassure that my belongings are well-protected. Ms. Pamela's customer service is superb, helpful and professional. She went above and beyond with assisting any concerns that I had. The affordability, specials and discounts for units are very attractive as well.
Public storage on Oporto in Birmingham Pamela is amazing very helpful may GOD continue to bless her❤️
Pamela was very professional. I enjoyed my rental process.
Pam was great! She has wonderful customer service 💜
Gracias por excelente asistencia
Breayana and Pam
PLEASE DONT LEAVE YOUR Valuables here. This place has no security. Multiple units have been broken into. Havent been there a whole month and already had items stolen.
I enjoyed the service from Pam excellent
A wonderful experience with Pamela renting the storage space. Everything was explained. I felt very comfortable with my property under Pamela supervision.
Service was great. I was in and out !!
Excelente visiones servicio. Very friendo anda profesional.
Property Manager Pamela called to ask how was my move in, was there any questions or concerns. Companies don't do that anymore. It was very refreshing, shows concern for customers. A+ CS
Wonderful customer service
Excellent Service! Pamela was very efficient, courteous, and helpful in all aspects of the process.
After experiencing some issues paying on the mobile app, I visited the office to pay in-person. Pam was such a huge help!! I trust that my items are placed somewhere safely with such a nice attendant on-site!
Pamela was very professional and helpful. Older building but my storage was very clean. I enjoyed my rental experience with Pamela.
Friendly and great customer service. Pamela helped me rent a unit with the best professionalism I've had in awhile. Will be a return customer.
Pam was a very helpful young lady I really enjoyed working with her she went out the way to make sure that I got a storage and a good storage unit and if I needed any other help of questions she went out the way to make sure that they was answered accurately.
Mrs.Pamela was so awesome!!!!!
Went above to make me like a family member. With my lock at Public storage. She is a outstanding with so much for the customers. Thanks for that 100% Customer Service.
Pamela did an awesome job with my rental
Pamela was amazing, she went out of her way to take care of me.
Pamela was very professional I want to thank her for her services in renting my unit and payments
Lisa was very helpful and I really appreciate how kind and helpful she was!!!!
Lisa is who helped me she's nice and sweet
Lisa is who helped me she’s nice and sweet
Lisa was as sweet as pie and very helpful with all my needs with getting my storage. She helped me pick out a storage size that was right for me with no pressure at all. She’s funny and full of life. She definitely doesn’t mind doing her job and with a smile. Her customer service is everything.
Ms Lisa was amazing. Such a sweet heart and very generous
Lisa was the best she helped me with all my needs and so cheerful 😊
Pamela was a huge help and answered all my questions! She got me the size unit I wanted and was incredibly helpful and pleasant.
Nancy at the other location was great too, even though I was planning on storing my items at a different location. She returned my calls quickly and with answers to my questions.
Really impressed with the customer service at this company :)
I loved my rental experience. Lisa was a great help! Would definitely recommend this location!
Miss Lisa talked to me about my account and saved me money
I really don't like any of the Public Storages, because they're not there only to store your things but to tack on so many Fees they make it almost impossible for you to ever get your personal belongings back. So your things are auctioned off!! They have proven time & time again they're all about the money. So BEWARE!!
Ms Lisa was very good with customer service and very helpful
Lisa was a very helpful person
Lisa was so nice she got me in and out she is such a sweet heart
I have been on edge about placing my items in a safe place. When I arrived at Public storage Breayana helped me and made me feel at ease about renting a unit. The customer service was great, the communication was amazing. All around great experience.
Lisa was awesome, nice and helpful
Lisa was a great help! She took the time to show me several of the units I was interested in so I could make a better decision on what I needed. She made the whole process super smooth!
Lisa has been awesome with assisting me with all my needs.
Hey, I had a wonderful experience with Lisa, she helped me out with finding the right size unit for all I had. She was very nice and attentive. It was great customer service. Thanks Lisa
Ms.lisa was great and very helpful terrific customer service!!!
I want to thank Breayana and Kia for an amazing process and for being patient with me. I changed my mind on 3 different sizes and they kept the same attitude. They are wonderful and deserve BIG PROMOTIONS, anybody that can deal with me is heaven sent lol. The store number is 24619. I honestly from the bottom of my heart appreciate them.
I want to thank Madisyn Woodall for helping with my bill. She went above and beyond to help. I was very satisfied with the outcome. Thanks.
Kia was great at helping me find my space and hooked me up on a better unit
Me. James gave me good customer service and was very helpful with my storage needs.
I want to give a big shout out to Alex, she over and beyond what she had to for my husband and I and we are very grateful. Thanks again Alex, you are so sweet. We are giving you a "10"
Alex is great at what she does. Very quick on her feet and resourceful. Very great experience.
The personnel are certainly nice enough.
I just moved out because of rate increase.
I believe this being a national chain ,and you know the bottom dollar is their concern not us people, that they enticed me in with the $43 dollars a month for the 5X5 then at the 6 month mark upped the rent $17 to $60. I believe this is their unspoken policy.
I see this as their racket and lack of integrity.
So take that into your consideration.
Ms Lisa was very helpful and respectful
Lisa was very helpful and went out of her way to help me...... Very happy customer
Latoya was a big help she got us in and out, great personality
Latoya deserves a 10 star review. Myself and my company will definitely be doing all of our business with her from here on out. This woman deserves a raise and promotion. Astonished by her customer care and her attention to detail
☆🅰️➕️➕️☆ Latoya was WONDERFUL...she greeted me with a smile, and answered all my questions. She really made this process SUPER quick and easy!! The units are well kept and not all raggedy like alot of em these days!! If ya'll need a storage building....come down here and see Latoya at Public Storage on Oporto-Madrid!! You won't be sorry!!😉💯👍🏻🔐
Latoya was great, very nice, would definitely recommend her.
Latoya did great in showing us the property in the rain and making sure we got the right size unit. Would definitely recommend her.
Jakerria has excellent customer service. She is very professional. I would love to see her around for a long time.
Latoya has great customer service, showed me around with no problem. Would definitely recommend this friendly young lady.
LaToya was an amazing property manager. She gave me all the information I needed after I was confused. Phenomenal customer service. Truly a great experience renting from this storage thank you LaToya. Will use again.
Jakerria was really great. She has the best personality and was very helpful.
Latoya was more than helpful got us in and out.
Latoya was helpful and very professional.
Good place but they can be b*********** at times
Called to inquire about pricing and Latoya was helpful & u could tell thru the phone she has a good personality highly suggest going with this place if your in the area.
Raised storage amount 10x20 pricing to $230 a month. Run from all public storage
Ms. Tonya was very nice and helpful! She got me right! Go see her for all your storage needs
Latoya made this experience so easy for us..she got us in and out..and I'm so grateful that we found this place...
I can into this location looking for a climate control unit and Latoya was professional and helpful in pointing me in the right direction. Great and smooth experience. Highly recommended.
Miss Lisa’s was nice she showed me how everything went it was nice
Came today to finish my reservations two young ladies helped me out and were very kind and understanding and guided me through the process and were very explanatory they didn’t make me feel dumb and answered all my questions . The paperwork didn’t take long less than 10 mins. To look at the rental took another 10 and to get everything explained was another ten .
Lisa, was of great help in accommodating us with all of our needs. Greatly appreciated!!!
Nyya was great and helpful
Nyya was the best customer service my first time here
Came in and rented nyya was great
Lisa was so helpful & I enjoyed her waiting on me today!
Came in rented and nyya was great
Came in and rented with nyya she was great
Lisa was very helpful and wonderful lady !! She awesome!!
Lisa helped me find the right size at the right price.
Came in to rent thanks to Me.nyya and jennifer thanks lady
Came in and rented with nyya she was great we need more people like her
Came in this morning with a friend Nyya was great
Miss Lisa was amazing. Super helpful and sweet as can be :) She helped us find out unit, got us all set up, and even let us borrow their ladder!!
Nyya was great her customers service was awesome
Nice and Friendly service. Great rates.
Alicia and Tonya at the Oporto Madrid location were especially helpful when I went in person to find a storage unit. They looked at availability for another location nearby and offered helpful suggestions to save time and money on the units. They were friendly and personable. Would definitely recommend this location.
I kept household goods at this location for 8 months. When I went to empty the unit, my King mattress had a clear water damage line. I filed a claim and the insurance company ran me in circles and eventually quit responding.
They wanted me to determine where the water came from and pictures of the current condition. I sent them my supporting documentation showing where I had already vacated the unit as well as pictures.
Public storage and their affiliates are crooks. Do not risk having your possessions damaged as they will do nothing to help you out.
To be clear, the front office staff was friendly and tried to help but ultimately nothing was done.
Nyya was great she help me a whole lot
Nyya has great customer service
Nyya was great and made everything easy for me
Nyya has great customer service she has a great smile she bright up my day
Tonya and The distract manager are the absolute worst! Worst experience ever. It’s ridiculous.
Nyya has great customer service
Very friendly and helpful love it Nyya was very awesome
Nyya was very nice and professional
Alicia was a great help! She answered all our questions without fail! 10 out of 10 would recommend!
Property manager (Nyya) was very helpful. Pleasant experience.
Miss Lisa has a good personality and you is a good person💯🥰
Tonya was so helpful in transferring me to a bigger unit and made the process easy. She made sure I saw the space and knew the best way to get in and that my gate codes worked. She was lovely and I can tell she cares about doing the best job that she can!
I must say that Miss Lisa at this location has been very helpful amongst other good qualities since I started renting here. Always informative regardless of the situation. Always has a smile on her face; even made me feel a little better on my last visit. Big thumbs up!😎
Briona was amazing will come back and see you guys!!!
Alecia was great. She was patient and very informative. Please give her a raise for being so kind!
Helped me find an affordable room and Ms.Tonya saved me with a price bundle!!! Thanks so much!! Highly recommend! Safe, clean, and friendly staff!
Tonya was very nice and professional I really love her services.
Tonya was very kind and helpful.
Tonya is great, she helped me with my needs. Very great person in general, very kind.
I was really pleased at the amount of customer service Ms.Niyah displayed will recommend people who needs a storage unit to come here.
Tonya is still the best. She continues to have great customer service and the property is still always clean. Nothing but great things to say about her.
Tonya still has excellent service.