Public Storage Self-Storage Units at 6917 Oporto Madrid Blvd S, Birmingham, AL

I have been on edge about placing my items in a safe place. When I arrived at Public storage Breayana helped me and made me feel at ease about renting a unit. The customer service was great, the communication was amazing. All around great experience.

Lisa was awesome, nice and helpful

Lisa has been awesome with assisting me with all my needs.

Lisa was a great help! She took the time to show me several of the units I was interested in so I could make a better decision on what I needed. She made the whole process super smooth!

Hey, I had a wonderful experience with Lisa, she helped me out with finding the right size unit for all I had. She was very nice and attentive. It was great customer service. Thanks Lisa

Ms.lisa was great and very helpful terrific customer service!!!

I want to thank Breayana and Kia for an amazing process and for being patient with me. I changed my mind on 3 different sizes and they kept the same attitude. They are wonderful and deserve BIG PROMOTIONS, anybody that can deal with me is heaven sent lol. The store number is 24619. I honestly from the bottom of my heart appreciate them.

Kia was great at helping me find my space and hooked me up on a better unit

I want to thank Madisyn Woodall for helping with my bill. She went above and beyond to help. I was very satisfied with the outcome. Thanks.

Me. James gave me good customer service and was very helpful with my storage needs.

Great Customer service

I want to give a big shout out to Alex, she over and beyond what she had to for my husband and I and we are very grateful. Thanks again Alex, you are so sweet. We are giving you a "10

Alex is great at what she does. Very quick on her feet and resourceful. Very great experience.

The personnel are certainly nice enough. I just moved out because of rate increase. I believe this being a national chain ,and you know the bottom dollar is their concern not us people, that they enticed me in with the $43 dollars a month for the 5X5 then at the 6 month mark upped the rent $17 to $60. I believe this is their unspoken policy. I see this as their racket and lack of integrity. So take that into your consideration.

Ms Lisa was very helpful and respectful

Lisa was very helpful and went out of her way to help me...... Very happy customer

Latoya was a big help she got us in and out, great personality

Latoya deserves a 10 star review. Myself and my company will definitely be doing all of our business with her from here on out. This woman deserves a raise and promotion. Astonished by her customer care and her attention to detail

Latoya was great, very nice, would definitely recommend her.

☆🅰️➕️➕️☆ Latoya was WONDERFUL...she greeted me with a smile, and answered all my questions. She really made this process SUPER quick and easy!! The units are well kept and not all raggedy like alot of em these days!! If ya'll need a storage building....come down here and see Latoya at Public Storage on Oporto-Madrid!! You won't be sorry!!😉💯👍🏻🔐

Latoya did great in showing us the property in the rain and making sure we got the right size unit. Would definitely recommend her.

Great

Jakerria has excellent customer service. She is very professional. I would love to see her around for a long time.

Tonya was EXCELLENT!!!!

Latoya has great customer service, showed me around with no problem. Would definitely recommend this friendly young lady.

LaToya was an amazing property manager. She gave me all the information I needed after I was confused. Phenomenal customer service. Truly a great experience renting from this storage thank you LaToya. Will use again.

Jakerria was really great. She has the best personality and was very helpful.

Latoya was more than helpful got us in and out.

Latoya was helpful and very professional.

Good place but they can be b*********** at times

Called to inquire about pricing and Latoya was helpful & u could tell thru the phone she has a good personality highly suggest going with this place if your in the area.

Raised storage amount 10x20 pricing to $230 a month. Run from all public storage

Ms. Tonya was very nice and helpful! She got me right! Go see her for all your storage needs

Latoya made this experience so easy for us..she got us in and out..and I'm so grateful that we found this place...

I can into this location looking for a climate control unit and Latoya was professional and helpful in pointing me in the right direction. Great and smooth experience. Highly recommended.

Miss Lisa’s was nice she showed me how everything went it was nice

Came today to finish my reservations two young ladies helped me out and were very kind and understanding and guided me through the process and were very explanatory they didn’t make me feel dumb and answered all my questions . The paperwork didn’t take long less than 10 mins. To look at the rental took another 10 and to get everything explained was another ten .

Lisa, was of great help in accommodating us with all of our needs. Greatly appreciated!!!

Nyya was great and helpful

Nyya was the best customer service my first time here

Came in rented and nyya was great

Lisa was so helpful & I enjoyed her waiting on me today!

Came in and rented nyya was great

Came in and rented with nyya she was great

Lisa was very helpful and wonderful lady !! She awesome!!

Lisa helped me find the right size at the right price.

Came in to rent thanks to Me.nyya and jennifer thanks lady

Came in this morning with a friend Nyya was great

Came in and rented with nyya she was great we need more people like her

Miss Lisa was amazing. Super helpful and sweet as can be :) She helped us find out unit, got us all set up, and even let us borrow their ladder!!

Nyya was great her customers service was awesome

Nice and Friendly service. Great rates.

Alicia and Tonya at the Oporto Madrid location were especially helpful when I went in person to find a storage unit. They looked at availability for another location nearby and offered helpful suggestions to save time and money on the units. They were friendly and personable. Would definitely recommend this location.

I kept household goods at this location for 8 months. When I went to empty the unit, my King mattress had a clear water damage line. I filed a claim and the insurance company ran me in circles and eventually quit responding. They wanted me to determine where the water came from and pictures of the current condition. I sent them my supporting documentation showing where I had already vacated the unit as well as pictures. Public storage and their affiliates are crooks. Do not risk having your possessions damaged as they will do nothing to help you out. To be clear, the front office staff was friendly and tried to help but ultimately nothing was done.

Nyya was great and made everything easy for me

Nyya was great she help me a whole lot

Nyya has great customer service

Nyya has great customer service she has a great smile she bright up my day

Tonya and The distract manager are the absolute worst! Worst experience ever. It’s ridiculous.

Nyya has great customer service

Nyya was great

Very friendly and helpful love it Nyya was very awesome

Nyya was very nice and professional

Alicia was a great help! She answered all our questions without fail! 10 out of 10 would recommend!

Property manager (Nyya) was very helpful. Pleasant experience.

Miss Lisa has a good personality and you is a good person💯🥰

Tonya was so helpful in transferring me to a bigger unit and made the process easy. She made sure I saw the space and knew the best way to get in and that my gate codes worked. She was lovely and I can tell she cares about doing the best job that she can!

I must say that Miss Lisa at this location has been very helpful amongst other good qualities since I started renting here. Always informative regardless of the situation. Always has a smile on her face; even made me feel a little better on my last visit. Big thumbs up!😎

Briona was amazing will come back and see you guys!!!

Alecia was great. She was patient and very informative. Please give her a raise for being so kind!

Helped me find an affordable room and Ms.Tonya saved me with a price bundle!!! Thanks so much!! Highly recommend! Safe, clean, and friendly staff!

Tonya was very nice and professional I really love her services.

Tonya has great service.

Tonya was very kind and helpful.

Tonya is great, she helped me with my needs. Very great person in general, very kind.

Great customer service

I was really pleased at the amount of customer service Ms.Niyah displayed will recommend people who needs a storage unit to come here.

Tonya still has excellent service.

Tonya is still the best. She continues to have great customer service and the property is still always clean. Nothing but great things to say about her.

Ms.Lisa is the best she helped me right away got in fast and quick she was nice and sweet and kind only been here two months and really like having my things here very in and out place staff are the best.

Ms. Tonya is an amazing person. I love working with her and nobody else

Very professional. Tonya still displays courtesy and very helpful. Property is always clean.

Tonya was extremely knowledgeable about the units and help me with material to keep my unit fresh. I was having a rough day and couldn't find my phone she help me locate it That is going up and beyond duty. Tonya is awesome

Tonya she was great go see her asap for storage

This place is always clean and I feel mostly safe despite the part of town it's in. I do watch until the gate is closed to make sure I'm not followed in or anything. The employees I've had contact with are super nice as well!

Came in with an issue and Briona helped me with great customer service experience and got all of my problems resolved!

I called this location and inquired about a unit I spoke with Brianna and she seem to be very knowledgeable about the property And was a great help very professional with a warming spirit!! Looking forward to doing business at this location!!!

I came in to inquire about a unit. The atmosphere was amazing. The staff was excellent in assisting me on my new journey. Briona was the best . She really knows her stuff .. She made my day better . I highly recommend this company.. and the assistance from Briona . I will be back soon thank you for the services and supplies.

I had such a great experience with Briona, I will be referring all friends and family to you guys!

Came in to get a quote on a unit and ms.Briona was the bomb.com very sweet nice young lady

Bre was very helpful and understanding.. I definitely recommend anyone to work with her. She’s the best and very knowledgeable.

I love how Briona was very knowledgeable about their available units and very helpful throughout the entire process. I highly recommend this location for your storage needs!

When I walked in inquiring a unit Brianna really help me with the information I needed to know about the unit. Best experience ever.

Tonya and Briona were 2 of the best customer service representatives I have ever had the privilege of meeting.

I came in to the office to inquire about a unit and I spoke with Briona and Mrs. LaTonya and they helped me a lot. I enjoyed the experience and will definitely come again!

Thanks to Lisa, she was very helpful.

Tonya was amazing

Tonya was amazing

Tonya was very nice and courteous. And very easy to work with.

Tonya excelled at making me feel as a welcomed customer at public storage!

Tonya and Lisa are excellent workers.

Tanya is awesome. She has a wonderful rapport with me. I recommend anyone doing business with her.

I move out today. I was treated like family and well pleased.

Tonya is always kind. The property is always clean. Very professional.

Tonya was very nice..

Tonya has been helpful and knowledgeable Sbe always calls with a polite attitude when my account goes past due. She reminders me of fees and policies.

I called the property a few days ago and spoke with Lisa. She was very helpful and I will definitely rent from Public Storage in a few weeks.

Lisa was super helpful and friendly. I’m scouting storage facilities and when I move, they will be at the top of my list.

Lisa was very friendly with a willingness to help.

Tonya helped with my moving out process. She was very knowledgeable and helpful in my next phase of moving

Miss Tonya was very helpful and knowledgeable with my storage needs I would recommend this place to everyone

Tonya is a very kind person. Know how to greet people and very professional. Great customer service.

Tonya is a great worker and very dependable. Need more like her

Tonya does excellent work and I appreciate her.

Very nice people and clean place

Tonya great!

Always clean and well-maintained! Public Storage employees are always helpful and friendly. Great to do business with!

Tonya is doing a great job

Tonya is a super help an great person..

Tonya was awesome.. She helped me and my family when we didn't have anywhere to put my decease father furniture. It was last min but she didn't mind making sure she took her time with us.. She is a God send🙏.. Thank you Ms.Tonya...

Ms. Tonya is the most when it comes to customer service! She has been very accomadating to my needs, also, she is very friendly and efficient!

Tonya is the absolute BEST!!!! She answered all my questions and provided so much info on things I didn't even know to ask. She is so helpful and nice!!!!

Tonya is still doing a wonderful job!

It was fun

Tonya is a very good worker. Great customer service.

Tonya was a great help to me. She told me about the job opportunities at Public Storage and I applied for employment. She is fantastic!!

Tonya is a wonderful and excellent representative. She has been very supportive. She gives me heads up on any late fees or penalties. She is a great representative.

Tonya was very helpful today. She took her time and helped me download the app so I can pay my bill at home and access the gate. Need more like her.

Tonya is very reliable. Always there when I need her. Professional. Need more like her.

Tonya has excellent service and very respectful. She makes you feel at home when you come and pay your bill.

Tonya is a great help. Need more help like her.

Tonya was Extremley helpful and friendly and did everything in a timely manner excellent customer service

I'm pretty late with my review because I certainly should have made this HOURS ago, but let me tell you about Ms. Tonya down here at this location. She was ABSOLUTELY AMAZING!! She had NO IDEA the rough days I have been having and now the SUDDEN move has made things soooo much more difficult and exhausting for me!! Her spirit was soooo refreshing!!! She was BEYOND HELPFUL and just really made me feel like I was in good hands!!! It's amazing how a simple interaction displaying so much KINDNESS and warmth REALLY touches the heart and goes such a long way!!! Somebody plllleeeaase let Tonya know that I appreciated her from the BOTTOM OF MY HEART today!!!! THANK YOU!!!!

Tonya was awesome!!! Very informative!!! Will most definitely recommend!!!

Sales associate was great and very knowledgeable.

Tonya is a very sweet lady very helpful & patient with u I would recommend anyone to visit her for storage 😊

My review is on Mrs Tonya. She was very helpful and patient with me. She helped me out alot, she has a very caring personality. She is very knowledgeable about what she is doing there ar Public Storage.

Tonya made my experience as easy and simple as possible. Definition of Customer Service.

Tonya was very polite with great customer service! Highly recommended 👌

Tonya is always helpful and very professional. The property is always clean.

To ya helped me out and she was very kind

Tonya was very nice professional I love her

Great employees!

Tonya was fully aware of her availability and accessibility which is really important to me. Highly recommend this public storage location and when I first passed tonya was cleaning the area. Impressed me greatly.

Tonya is a great lady. She helped me with a couple of men who helped me with my moving my items. My men didn't show up and she was so nice. Thanks Tonya!

I was having such a horrible day until I walked into Public Storage and met Ms. Tonya! She had such an awesome energy and provided me with outstanding customer service! This is the only public storage that I will be storing anything at!

I came to Public Storage on Oporto Madrid Aexcellent service by Ms Tanya she was very helpful and she also gave me great customer service I really appreciate her for her time She Needs Needs A Raise On Tomorrow Thanks

Tonya was wonderful sweet and kind. Thank you for her. Very professionally.

Tonya have good customer service

Tonya did a great job! She deserves a raise!

Customer service is key! Amy was diligent in her work and provided me with an outstanding experience. Going the extra mile goes a long way with new and existing customers alike. Thank you Amy and Public Storage!!!!!

I've never had the customer service like I did tonight Tonya Customer service was so great I felt like I was in a 5 star restaurant She definitely desired A higher position This lady was heaven sent 😋 thank u so much honey 🍯❤

I came by to inquire about pricing, and Ms. Latonya Black went above and beyond, to help me. Thanks 😁

MS.TONYA WAS VERY PROFESSIONAL AND GREAT WITH ME, PEOPLE LIKE HER ARE WORTHY EMPLOYEES.

Tonya was very patient and helpful

Tonya she was a wonderful help to me.

Ms Tonya was very nice and kind! Love her customer service!!

Tonya was a great sales peraon. She cares about the service she renders to her customers at public storage and it shows!!!!!

Tonya is the bomb.com and then some. She's awesome.!!!!!

Visited the site on today and Tonya was very professional and truly helpful in getting my account set up on internet. Truly a God sent. I just love her for her help.

Tonya was wonderful and very helpful. I thank God for her.

Ms. Tonya helped me at one of the lowest points of my life. Needed a storage place due to the storm. Her customer service experience was AWESOME. Thanks Ms Tonya. A great customer service experience.

Clean

Tanya was very friendly and professional, any company should glad to have a professional like this on there staff !

Mrs.tonya was very professional and it was a real pleasure to meet her and be serve by such a nice person

Tonya was fast, very helpful and informational!!! I got a great deal on my unit and I highly recommend renting from Oporto Madrid Public Storage. A+++ 💯

Ms.Tonya was so friendly and respectful and patient with me,and it was past time for her to get off work but she didn’t rush me while I was waiting on my internet to download the app. Very pleasant and I give them a 5 star rating

Tonya (the prop manager) is easy going, easy to work with, informative and sweet natured. I would highly recommend choosing this Public Storage, even if it's a bit out of ur way! Thanks, Tonya!

Tonya was awesome she made sure I had the correct size I needed and made sure I was satisfied she was great!!

Tonya was great!!

Good well done. Ms. Amy you did your thing.

Had a Great experience with Ashlee today! She definitely knows her job and does it well!

5 star service always when I come to pay fast process

I am disabled and the manager (red hair lady) always comes to hold the door open for me its little things that impress me 5 stars

The manager jonica helped me with my door I hated to asked because it was raining but she helped me with everything i needed

This place clearly uses fake accounts to boost its ratings. Do not rent here its a bad sign of other shady practices.

Great experience and Ashlee was such a big help definitely recommending to my friends and family!!!

Jonica was really sweet helped with all my needs

Jaydell helped me when I was having issues with my lock, also she is kind and helpful daily. She is a great employee!

Jayden was so helpful allowing me to pay for my Dad’s storage unit monthly bill in Virginia. She made it very easy.

Ashlee is so fabulous! Helped me figure out what I needed and then made it happen for me! I really appreciate her.

Ashlee has great customer service!!!

Janice is the best, very helpful

My James showed me the storage that I need and answered all of my questions. Was super helpful. Highly recommend !

Ashlee was a great help and was very knowledgeable from beginning to end! Thanks Ashlee!!!

Gabbie and Demetrius were very awesome. Great help.

My unit was broken into twice and nobody knows anything!!!!!!!!!!

Neds some cleaning corners

Jonica gave me 5 star service

Do not rent here! Many issues! They will cut your lock after 2weeks late on payment! Then charge you $80 fee, lock cutting fee, and almost $50 late fee all on top of your monthly payment! Bad business

Jonica Was Very Professional And Patience With Me Thank You For Your Service During These Trying Time 😃

Jonica was great

Other reviews look fake! These folks are not only crooked, but vain too, not to mention not very bright. They've obviously entered a load of fake reviews, in order to hide the legitimate reviews - the one-stars. I wasted a trip here to investigate. No rodenticide in storage units, and some (real) reviews complained about rats. What cameras there are, only covered the drive-up entrance. Regular 6' chain-link fence encloses many units. And it is bent back, where it has evidently been breached. I asked about burglaries and robberies, and the woman (she never introduced herself) said they had never had problems. But the area is notorious for crime, and I found this one-star review from two years ago, buried under the fake five-stars. "I was here less than a month and came in and had a new lock on my unit. Found out my unit was one of five that were robbed and they never notified me. At a loss of more than $4k. Oh and the cameras that they say work, actually don't. The DM could not provide footage for the police. I'm pretty sure this was an inside job! Stay away!!!!!!" READ THE ONE-STAR REVIEWS! Those are the ones that are real.

This was my first time renting a storage unit and Alex made it very easy. He was very helpful over the phone and in person.

Good prices

I visited this place with some friends they had to get some things out and put some things in it seem like a good place easy in Easy out no problems.

Jonica is very professional and i love dealing with her always get 5 star service with her

Jonica and gabby gave me 5 star service

Monica gave me exceptional service!

Jonica gave me 5 star service she was great

Jonica is great

Monica is the best she makes it so easy for me every visit

Jonika was awesome and a great help I love her attitude

Chantara gave great service and stayed late

Jonica was very nice and professional. I would recommend her for your storage needs.

Jonica was great !

Kam gave GREAT customer service. very patient and she get the job DONE.

Jonica great worker an thanks for ur help

Jonica gave me perfect service

Jonica gave me 5 star customer service

Jonica was very helpful polite and respectful. I would recommend public storage to anyone.

Michelle was extremely cordial. She explained the whole process clearly and offered other a additional items. Will definitely be doing business here again!

Very easy to get checked in to our unit. Michelle was great and very helpful.

Michelle was very Helpful and kind!! Great customer service!!!!!!

Jonica is an excellent customer service representative! Thanks for awesome service!

I went to the storage on Oporto-Madrid this morning and I met the CSR name Michelle and she was very polite and courteous, also the info she provided was helpful. I will like to thank you again Michelle , and I look forward to doing business.

Chantara was so nice and helpful she has a sweet personality so I gave a 5stars

Chantara gave me 6 stars service

Friendly staff, I love the fact you can reserve and pay online.

Love Jonica! Great experience!

Jonica did an amazing job!

Thank you Jonica for being so courteous and respectful. Very friendly. Great service!

Chantara gave great service

Jonica was awesome and very helpful. She was really nice and professional about her Job, while making every one in line feel like a valued customer. I was having a frustrating day and she turned my frown upside down with her Joy ... Thank you so much for having such a good attitude and representing public storage well.

Highly recommend! Chantara gave great service.

Chantara was very helpful and friendly, great customer service, 5 Star service was given

Jonica was very friendly & professional. I have referred everyone needing storage to this location because of her great customer service.

I had the pleasure of meeting Jaydell and she was helpful and very kind. The company needs more people like her

Jaydell gave me five star service. She was very helpful.

Jaydell was very informative, polite.she answered all my questions. Love her energy.

I had a great experience at this location! Jaydell was very helpful!

Jaydell gave 5 star service today!💯👍💟

Jaydell gave me excellent customer service at the Oporto Madrid Blvd.

Jaydell was a great help. She even help me when I became sick will getting set up. Thanks so much.

Too tight

Jonica made my experience an amazing one! She was very sweet and gave me the help I needed with quickness and kindness! I recommend her 100% love this place!

Great place for storage

One of the best places to do business and the customer service was the best thanks to joneca the lady of the front desk.

Jonica is so nice everytime i come in to pay.

Jonica, was nice and good at showing me around. Did a good job!!

They are expeditious and clean. As soon as I came they showed me all the other units I inquired about and helped me to make a good decision. And the rates are the best you can get in a decent time frame

These stars are for Ms. Jonica at this location. She was very helpful and friendly during my transition here to Alabama from Tennessee from start to finish. I highly recommend this storage unit for all your storage needs.

Jonica did an awesome job helping me with my storage unit.

Great customer service I love Jonica she's very friendly and helpful I recommend this location to anyone

Great people,wonderful customer service

Great friendly service...

Jonica was great!!!!!

Pretty good place!

Great service

Jonica helpfulness was greatly appreciated today

Jonica is great she gave me 5 star service always friendly and polite

With five kids to feed and bills that need to be paid, I would like to thank Jonica for making my moving experience a lot less stressful. With her AWESOME customer service and know how of the units and specials, she saved me 50% off my storage unit...THANK U JONICA!!!!!!!

Jonica was very professional, had a great attitude and personality I give her 5 stars.

Jonica was very helpful and professional.

I really appreciate Terrance’s help. He has a great personality and was really helpful in getting me the unit I needed!

Teri gave my mom and I 5 star service

Jonica was great, she was very helpful!

This place is very well organized and Terrance was quick to help when I asked questions about the storage units

Love this place

Rachael is wonderful. Very energetic always has a smile

Racheal took her time and was very detailed and helpful.

Racheal was was awsome and very considerate of my needs she is awesome you go girl!!!!!!!!

Racheal was very friendly and I love her welcoming spirit. She's a keeper

Racheal has done an awsome job with helping me on today keep up the awsome job girl.....

From move-in to move-out, this has been an excellent storage experience. I’ve had to rent many storage units in the past and this is the best and friendliest local management I’ve dealt with. Racheal came out and greeted me as we were moving in and gave me pointers on getting the 26 foot moving truck in and out. When packing the unit, Racheal made the closing out process quick and simple so that I could keep up with my movers who were already headed to my new house.

Rachel is very nice very respectful I love her attitude ... Great place to rent from

Racheal the girl behind the desk was excellent. She was nice and very helpful in locating me the storage space that I needed.

Rachel was fantastic. Great customer service!

I met a young lady at public storage.Very intelligent and very friendly.Could not have went any better.Her name was Rachael.She is a very friendly person.

I rented a space from Rachael today and she was wonderful! I took an Uber there and explained that i had to be back to the driver in 15 minutes or less, and she did a fantastic job of thoroughly going through everything required with me in that timeframe. Great service, 10/10 recommend this facility. :)

Racheal was very polite and helpful. Overall great person.

Racheal was super friendly and provided excellent customer service!! She made my experience the best I have had in a long time.

Rachael has such a great personality and I would recommend getting to anybody¡¡¡¡¡ keep it up

How much are your units?

They secretly want your stuff

Racheal was very polite and professional.

Veary big units

Rachel was awesome! She's full of life and has great customer service. She had us in and out fast! Awesome experience!

Rachael is a wonderful person. She got me in and out in no time. Fast, friendly and service. She is my reason for staying with public storage. Thanks Rachael for your help.

I think that Racheal did a beautiful job serving me, and I rate her a 10. Thanks Racheal

Rachael is a very good employee and has done an excellent job since I've been storing here and I am very pleased with the service I have gotten at 24619. Rachael deserves the recognition and I would like to give just that on today.

Rachel was great. I had a reservation at another location, Rachel called to see how things was going at that location. I thought it was okay but no one ever came back. Rachel called again to check on me and when I told her what was going on, she asked me if I wanted to come to her location. I agreed and when I got there she was just as friendly in person as she was on the phone. She's got a great personality and great spirit as well. As a person in corporate America,I must say that she is a great asset to this company and she should be a manager or district manager. I will definitely recommend people to visit her at this location or wherever she is. Great job Rachel, I truly appreciate your help and your service!

Racheal was very friendly. I've just started with the place.

Lexis was an awsome worker who helped me go through my storage needs with ease so shoutout to 24619.

Rachel has great customer service and an awesome smile and attitude please keep up the good work. It will take me far.

From the very first time I came to this location they have been nothing but delightful. Coming from another state it was a bit difficult but nevertheless productive and positive energy. Even with small conversation they made me feel assured that everything will be just fine. The ladies were wonderful and the one gentleman I dealt with OMG he really calm me down when i had a melt down. Thank you to this whole team you all were great and breath of fresh air. Will continue to doing business with you for my family sake. Thank you again.

Comes in handy

Rachel is a wonderful person kind heart good employee to and helpers to

General manager has a very nasty attitude and is not helpful Location has a lot of staff changes. Items were going to be sold if current staff member had not made me aware of error.

Racheal is a great employment and has a very great personality. Keep up the good work. I would recommend her to anyone.

Raheal and Josh they are always very helpful at Public Storage on a photo Madrid thank.

India helped me find the right size literally at the best price with her sweet personality

Excellent service

Rented a unit here for the better part of a year; the ladies that work here are some of the most kind, helpful people I've ever met, especially in customer service. They were even willing to stay late at the office on multiple occasions, so I could pay my bill, even if I was late making a payment! If I ever need a storage unit again, they'll be my first choice.

Rachel and Josh were very helpful.

Rachel was a great help!

Everytime I come India is there with a smile and very professional. Way to go ! I hope they keep her

My place to store. Great price great place.

Thank you ParkWay East!! People their are great an treat you right!! Ty!!

India was very sweet and professional every time I come here she is wonderful. I been here for a while and she is the best I have seen. It's clean and neat when I come

I was here less than a month and came in and had a new lock on my unit. Found out my unit was one of five that were robbed and they never notified me. At a loss of more than $4k. Oh and the cameras that they say work, actually don't. The DM could not provide footage for the police. I'm pretty sure this was an inside job! Stay away!!!!!!

1st class team. They were dealing with a complete jerk while i was renting a unit. They handled it with class. Quite impressive!

I visited this property not knowing anything about the storage facility or the process of obtaining one. When going in I had a lot on my mind. Mrs.Kelsie read my face and made my day. She asked a few simple questions and before you knew it we were touring the area and I was purchasing a lock for my unit. She made me feel safe with my decision to choose public storage.

I've used the storage several times...THEY'RE GREAT!

Came in the office and asked a few questions about renting a space and was in a really bad mood the young lady was so nice and very cool this was a few days ago and she was able to help me find something to cover my mattress she was very sweet and kind need more people like her thank you Bri

Kiera was really helpful. Public storage should have shelf's or racks in there units to hang items on. But other than they are good size units for the price. Thanks again Public Storage.

Thanks Kiera for your help today. She was very nice and fast.Public Storage is a good company to rent with.

Kiera made the storage process an easy and refreshing experience. The facility is nice too.

Thank Kiera fir all your help. She showed us another location that will work fir us yhatvwas in our budget.Thanks public storage

Public Storage has been a great help to me.There employees are friendly and knowledgeable and helpful.

Ms.bri is sweet and she cares so much about her her customers I like her sence of humor

I loved my experience with Bri she was so very nice and so helpful!

Thanks public storage for you alls help.Kiera and Marcus were so sweet and helpful. I would recommend this company to anyone in need.

Kirea was really nice and helpful. Thank you public storage for your help.

Public Storage you're very helpful! Kiera was great. She was very informative and made sure we had everything we needed for our move. Thanks Kiera.

Thanks you Public Storage Kiera you were a big help

Bri is awesome!

Kiera and Bri are very sweet and helpful.Even though it was alot going on at once they still managed to help me for a reasonable price. Thank you Public Storage.

Bri was amazing!! She made my experience great.. she has a great personality which is great for business.

This is the first storage facility I've ever had to use, but if I have four have to use one again this is where I will go ! The property manager Kiara was so professional and courteous! She made the whole experience worthwhile.

Public Storage has been a life saver. They kept me from being stressed about where my stuff was gonna go while I look for something new. Kiera found a space for me at a resonable price and was fast about doing it. Thank you Public storage

Kiera has been such a big help. She showed us how to pack everything and also how money to save money.Thank you public storage.

Kiera has been such a big help getting through all my struggles. Thank you so much love. Your so sweet and helpful. Thanks public storage.

Thank you public storage for all your help. Kiera you were a big help as well. I'd reccomend this company to anybody.

Kiera was very helpful. Thanks for everything

Thanks Public storage for all your help.Kiera youve been a blessing.

Public Storage is always a big help and Kiera is very professional.Thanks Public Sharan Alexander

The people at Public Storage are so helpful and attentive.I would recommend this company to anybody. Thank you so much Kiera for all your help it been a pleasure.

Public Storage is Great thanks Kiera

Public Storage was really helpful and had great customer service.I would recommend this company to everybody.Thanks again Kiera it's been a pleasure.

Kiera is really nice an attentive. I would recommend this company to anyone.Thanks for your help.

She is amazing!!!! Thank you so much!!! Very very professional!!!! Her speech is and detail is great!!!! Thank you!!!!!

There office managers are so polite. Kiera is extremely helpful.Thank you guys so much.Go see my friends here.There helpful and good folks.

Kiera was so helpful I would recommend public storage was so great!

Public Storages is always helpful and polite and there managers are attentive. Thank you

Great experience in Kiera's customer service!!!!!!!!!!!!!!!!!

Public storage was very helpful in my time of need and made the process very easy and quick. Kiera was very helpful and polite. I would recommend this company to anyone.Thanks Public Storage

Korea and public storage is great and so helpful

Public Storage is so helpful and Kiera is so nice. I'd recommend anybody to this place. They saved me money and I like the fact that I have a 24 hour access unit. Thanks public storage

Kiera is always a pleasure to be around and very helpful. I'd recommend storage to anybody.Thank you

The team here at Oporto Madrid is always every attentive and helpful. Kiera is always asking me if I need anything and her since of presence is awesome. Thank you so much for your help.

Public Storage has helped me out tremendously. I can transition with no problems and Kiera was very helpful. I'd recommend anybody to the company especially this location cause Kiera is friendly and patient. Thanks Public Storage

Kieran is always such a great help!

Kiera is always a joy to be around.Everytime I'm at my storage she is smiling and very attentive.I would recommend this storage place to anybody and she is the reason.Thanks Kiera

Kiera was great

Kiera was awesome! Very personable and made the entire experience a breeze for me.

Kiera was very polite and helped me find what I needed.

They were very helpful and respectful..great customer service. I would most definitely recommend them to anybody

What can I say! One word to describe this place is a DUMP! I moved to Birmingham in late April and had no idea of the quality of this storage or the premise. I chose this because it was close to my neighborhood. I live in Mount Brook but this dump is in very bad neighborhood! You will see lots of run down streets, burnout houses and literally a place worse than a third world country. I had my movers drop all my stuff in a 10x20 unit and did not visit this place for 3 months. In Aug, when i came to get a piece of furniture, I noticed that the entire unit was infested with rats and spiders. There were 2 dead rats that had chewed off a garden hose and had died by eating rubber. There was rat poop/urine all over and a layer of green thick mold on the two of the chest drawers. When I complained this to the property manager, he said that he is not responsible for anything and that he would not care as if rats and spiders are not his problem!! So, if you want to throw away all your items in a DUMP, then you have found a right place. Birmingham has very high levels of heat and humidity throughout the year and we made a mistake by choosing a standard storage unit. We realized that this is gonna cost more than storage rental. I just moved all my stuff into a climate controlled unit nearby and its only few dollars more.

I think Kiera did a great job explaining my account to me. Kiera does a great job. Kiera 24619

Horrible experience... I talked to a lady that reserved my storage unit who said she would be there at 9:30 when they open so we could do the paperwork and at 10:15 she was still not there and my movers were there and have been waiting for 45 mins. Finally a guy came out and said he was the ladies husband and they lived there and she was at court and told us Rodney was suppose to be there but there was no telling when he would show up and for us to go on! So I had to call another storage company across town and have movers go there because these people are inconsiderate of people's time, rude and do not need to be running a business. I will never go back to this storage company and I will tell everyone I know about this horrible experience.

Omgosh... What a clean place!!! And the agent at the facility was probably the most accommodating person I've ever encountered... We are very pleased with our personal belongings being stored here....

Kiera was very pleasant and informative. She has great customer service skills. I recommend this place to family and friends.

This location will sell your things, you can have your money, and they will auction your things off.DO Not use This location.