Save Impression

Address

1224 Old Monrovia Road
Huntsville, AL 35806

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

256-715-9908

256-715-9908

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

256-715-9908

256-715-9908

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 37/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 37/mo $49
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 75/mo
    Online only price
    Memorial Day Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 75/mo $150
    Online only price
    Memorial Day Half Price Sale

    No Obligation

  • Memorial Day Promo
  • Save Impression

    10'x10'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 89/mo $119
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 91/mo
    Online only price
    Memorial Day Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 91/mo $182
    Online only price
    Memorial Day Half Price Sale

    No Obligation

Nearby Self-Storage Locations

Self-Storage Near Huntsville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest Huntsville Storage Units Near State Route 255

Storage units in Huntsville are located just off State Route 255 near Highway 72. Indoor and outdoor storage units are available in a variety of useful sizes. Just look for the Public Storage Orange rollup doors to find cheap storage.
University of Alabama at Huntsville students nearby can declutter tight living spaces with a 5x5 storage unit. Studying will be easier with some elbow room, we hope.
Families living near Oakwood University can store all their recreational gear in a 5x10 storage unit. Behind the bats and ball, racquets and gloves, scooters and skateboards, store holiday decorations and off-season clothing.
Dunwoody Place residents sharing an apartment can store duplicate furniture in a 10x10 storage unit. Couches, entertainment centers and dining tables can be stowed away with boxes and excess kitchen equipment until needed again.
An outdoor 10x15 storage unit is ideal for stowing kayaks, canoes and standup paddleboards. Drive-up access makes frequent loading and unloading hassle free. Store bikes for riding Indian Creek Greenway, plus stow camping gear and fishing tackle.
Homeowners around Monrovia Middle School planning a remodel can store five rooms of belongings in a 10x20 storage unit until the project is completed. Everything will be close by if you need to retrieve an item or two during the renovation.
This storage facility is close to the U.S. Space and Rocket Center as well as the Huntsville Botanical Gardens for some fun, local field trips.
Huntsville Public Storage has indoor and outdoor storage solutions to fit your needs and budget.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 345)

June 1, 2023
Google Public Storage Paul Dreyer
I had an issue with another Public Storage facility across the country and Sheritta worked with PS customer service to get it resolved. Best customer service I’ve had with PS!
May 27, 2023
Google Public Storage Jenna Robinson
Christina helped me set up my lease so quickly and smoothly! She was extremely friendly and polite. Thanks again Christina!
May 26, 2023
Google Public Storage Manterrian Williams
Excellent service and informational
May 9, 2023
Google Public Storage Lisa Atchley
Sheritta is so kind and helpful! Thanks again!!
April 27, 2023
Google Public Storage Nylah DeMar-Jones
This was the best experience I have ever had at a storage unit. Sheritta helped me so much to get a unit. Now I am set for college.
April 15, 2023
Google Public Storage Justin “The Sniper” Jamar
Sheritta is the best Made it super easy and fast I recommend this place
April 4, 2023
Google Public Storage Baby Doll
Sharitta was so helpful. I appreciate all the information she gave me.
March 31, 2023
Google Public Storage Nicole Douglas
Well really I was there with my niece and she had gotten hera nice small size Storage. But that storage place had her So stress the whole time she was renting!!!! To Be honest I really couldn't tell you what that was All about,,,,that's one of them MIND YO BUSYNESS OK🤦🤦
March 31, 2023
Google Public Storage jnada williams
Public Storage does a great job hiring nice, professional employees with an awesome touch of hospitality such as Ms. Sheritta ! Although I had my questions and concerns, Ms.Sheritta handled them very professionally. I have not moved in my storage unit just yet, but the customer service alone has me excited to move in.
March 31, 2023
Google Public Storage Natalia Sanchez
Sherrita was amazing at helping with everything we needed done! She has EXCELLENT customer service and I will definitely come back because of the service I received there!
March 30, 2023
Google Public Storage alex yerena
Sheritta is the sweetest! She was so helpful with my process!
February 22, 2023
Google Public Storage Norah Saunders
Sheritta is so nice and very professional. Thank you so much
January 31, 2023
Google Public Storage Suga Min
The ladies in the front office are amazing…
January 31, 2023
Google Public Storage tenisha townsend
Sandra and Sheritta rocks thank you so much for the information for the easy access into the gate , please choose Public Storage on Old Monrovia for all of your storage needs .
January 25, 2023
Google Public Storage Thomas Wamberg
Sandra went over the top to deliver amazing customer service! I highly recommend this location based on that!
January 24, 2023
Google Public Storage Crissandra Jones
First time for EVERYTHING!!! This experience has been AMAZING and EASY because of the help of Ms. Christina! She is AMAZING and I Thank her for EVERYTHING!!!!!!!!
January 24, 2023
Google Public Storage Tyler Bell
January 22, 2023
Google Public Storage InstaCalm Anxiety Treatment
Great experience. I was helped by their manager Chustina, who went beyond to assist me in addressing unique problems I had. I highly recommend this storage facility.
January 21, 2023
Google Public Storage Christopher Bruce The Mighty Sword
Christina was very helpful. She helped get our door fixed that wasn't working quite right, and she helped me get some heavy stuff to the front gate, even though I wasn't allowed to personally ride in the cart. The whole deal was I didn't want to carry it up to the gate and she was nice and did that for me. Give her a raise damn it
January 17, 2023
Google Public Storage Kendell Quashie
I had an amazing experience, great customer service, friendly and all my questions was answered.
January 14, 2023
Google Public Storage Justin Tate
Great place to store your things and the management is awesome . Very friendly and great customer service. Would totally recommend ‼️
January 12, 2023
Google Public Storage John Logan
I love storing at this location the managers are amazing. Thanks Sheritta and Sundra
January 11, 2023
Google Public Storage Aurelia Mccarver
Sandra and Christina were very helpful. She downloaded the app for me and made sure I was all set.
December 31, 2022
Google Public Storage Aviyon Hinton
This place is conveniently located by my house and the workers there are very polite. I really love going there and speaking to Sheritta Teamer when I'm there. She's always happy to help answer all my questions and she's polite. I 100% recommend this place hands down.
December 13, 2022
Google Public Storage essence willis
Sheritta was so helpful!
December 5, 2022
Google Public Storage Big43babyy
Sheritta is very professional and made my move in so easy. Thanks
November 30, 2022
Google Public Storage Will J
Have been using this location for our business for a while now and the experience has been great so far. The team there (I seem to recall Nancy and Sharita(sp?) maybe...)is always helpful when needed and we feel that our goods are safe and secure.
November 26, 2022
Google Public Storage Jahneia Sims
Christina was great.
November 25, 2022
Google Public Storage Angi Pease
November 17, 2022
Google Public Storage Lyndon Weeks
Christina is awesome thanks public storage
November 13, 2022
Google Public Storage Misha M.
The past few months I have been having a hard time getting my autopay to work. I called this location and spoke with Sharita and informed her about everything that have been going on. She’s been giving exceptional customer service while working with me to get the issues resolved! Thank you for all you do!
November 9, 2022
Google Public Storage Vernon Love-Harris
Sherita was Super helpful. I highly recommend dealing with her directly. Great Job!!!
October 27, 2022
Google Public Storage Randy Brown
Sheritta was efficient and friendly making this so simple. Thank you
October 16, 2022
Google Public Storage Tanaja Dixon
Sheriffs is so sweet and helpful she has helped me with so much in a time span of 3 weeks she’s always happy and cheerful and carries a beautiful smile if I could give it 10 stars I would !!
October 16, 2022
Google Public Storage Yolanda Lee
I had the opportunity of experiencing the professionalism of Sheritta and Christinia. They went out of their way to assist me with a matter at a Public Storage location in Atlanta, GA. They are very attentive to details!!!!
September 30, 2022
Google Public Storage Lakeva Craig
This storage facility is amazing! There is a young lady by the name of Sheritta that exceeded beyond and above all expectations. She answered all questions and assisted me in every way that was desired. She served me and my family with a smile, and made sure I was comfortable with everything before I left. I will definitely tell my friends about this storage!
September 27, 2022
Google Public Storage Jimmy clanton
Christina was awesome and helped me get my thing moved in
September 26, 2022
Google Public Storage Isidro Valencia
Sheritta was so nice and helpful thank you so much!!
September 25, 2022
Google Public Storage Carlos Edwards
Great service and got great prices
September 4, 2022
Google Public Storage Zandria Cain
I love the staff very professional and nice no attitudes when I had questions they where answered my storage room was so clean I seen no bugs also very secure I didn’t have to worry about my things getting stolen I love it and I will be back whenever I need another storage if your looking to get a storage room I highly recommend this location!
August 26, 2022
Google Public Storage George Cook
It was a great place ..the girl who waited on and helped me was top shelf!! Great personality and charming to talk to..i highly recommend..
August 9, 2022
Google Public Storage Jewell Garner
Thank you seritta for your help and having such an awesome customer service attitude I will always come to public storage always
August 6, 2022
Google Public Storage Joseph Gause
I recently rented a unit from Public Storage. I highly recommend this place to anyone that is looking for a storage. Sheritta who is the manager was very polite, helpful and professional. I give this place 5 stars.
August 2, 2022
Google Public Storage Brandi Woods
Sheritta was a great hand of assistance! Highly recommend. Super easy to get the storage and she’s very helpful to get you started and situated!
July 16, 2022
Google Public Storage G
Great service
July 2, 2022
Google Public Storage Sonja Evolving
I am very pleased with how helpful Sherita was! Really nice customer service with clear communication. Thanks alot
June 30, 2022
Google Public Storage Dionae Jefferson
Sherita was lovely from her costumer service to making sure I did not leave without my unit
June 20, 2022
Google Public Storage veta johnson
Noah has done an Excellent job and is a very good hardworker of Public Storage. He is always quick to help and solve any issues I have. He is the Best I do believe in handling customers. He keeps a smile and friendliness at all times. Thank you Noah!!!!
June 12, 2022
Google Public Storage Shaun Daugherty
There is an awesome young man who is so helpful at this location They call him Noah
June 6, 2022
Google Public Storage Alexander Washburn
Noah was most helpful, kind and professional. Highly recommend this place.
June 2, 2022
Google Public Storage Tony Adair
My Wife and I have moved approximately 10 miles from this location. We are staying with this location because of ONE reason. Noah ! He is the most respectful, nice, accommodating individual we have ever dealt with on any level. This company is very lucky to have him.
June 2, 2022
Google Public Storage Anna Daugherty
The gentleman Noah at this facility is the most awesome employee ever
May 14, 2022
Google Public Storage Chiquita Jordan
May 5, 2022
Google Public Storage Ek. G.
The office representative Christina was very helpful today. With her help I was able to reserve and find right storage unit for myself.
April 26, 2022
Google Public Storage Curtis Clemons
It's okay hadn't had a problem
April 22, 2022
Google Public Storage Dt Timmons
Sheritta is the best !
March 27, 2022
Google Public Storage Bree k
March 21, 2022
Google Public Storage Marrissa Edwards
Great customer service , Noah went above and beyond to make sure all of my needs were met. Will do business again.
March 21, 2022
Google Public Storage courtney johnston
Super easy and convenient!! Noah in the office was super helpful!! Will definitely rent from here from now on!
March 16, 2022
Google Public Storage riley schaffer
Outstanding customer service. I had to stop by to take care of a storage payment issue and Noah couldn't have been more helpful. He answered every questing I had and helped make the process a breeze
March 15, 2022
Google Public Storage Josh Solley
Noah was extremely sweet and helpful. Really liked talking to him!
March 14, 2022
Google Public Storage Tameka McMillan
March 9, 2022
Google Public Storage Tonya Eaton
February 28, 2022
Google Public Storage Faik Bukk
Outstanding service from Noah and Christina! They made the process very smooth and seamless. Absolutely recommend!
February 27, 2022
Google Public Storage Robbin Persing
Noah was very courteous, and knowledgeable. Top notch
February 27, 2022
Google Public Storage albi Albi.
Noah was very helpful and friendly! Would recommend them to everyone! Thanks Noah for your help!
February 25, 2022
Google Public Storage Pamela McElroy
Noah was very professional, helpful and just courteous. Public Storage Company I would hope has other other employees who are this kind and courteous and professional. I will always recommend this company to whomever I contact.
February 24, 2022
Google Public Storage robert wright
Thank you Public Storage for keeping my items safe for 20 yrs. Thank you Noah and Sheritta for great customer service.
February 20, 2022
Google Public Storage Ronnie Lee
DO NOT WASTE YOUR MONEY. This facility has units continuously broken in to, staff waits days to notify owners, does not comply with subpoenas for cameras, what they end up providing is useless because they advertise false security measures. Do not rent with this particular location, rodents, mold, theft, etc. I have utilized Public Storage and am so disappointed with this particular property that I refuse to pay them with ever increasing rates on a unit that was broken into and left unsecure for days prior to notification. They are now continuously calling regarding an auction of my unit after only 1 missed payment, and this month as well because they refuse to cooperate and I am out of state, so they will not bleed me dry anymore. Mind you, I reached out to make arrangements since I was recently hospitalized with a heart attack, it's a Pandemic and I work in the death industry, but no efforts were truly made to keep a long term paying customer not provided adequate and advertised services happy.i requested appointment calls multiple times with management. Then I would get a generic call from the same girl and I would remind her I requested that call, was assured she had meeting that day with District manger, yet no one calls other than this Brianna girl. The insurance is a joke. Security, non existant, and detective on my case warned how often multiple units are broken into here. Never a resolve. I told them today to have fun with the auction Feb. 26th. No apologies were ever made, and my rate continues to go up the longer my invaluable are stored.. The longer you rent, the higher your rate goes up!! Doesnt make good business sense. Employee turnover is high, and when dealing with the break in was told by employee that previous employees have also stolen from units. When I lost my key to my personal lock from a previous public storage unit I was informed I would pay ridiculous rates for their own approved locksmith, yet someone else can be able to cut open my lock, rummage my unit which was so full you couldn't stick your arm in once the door was open, given the time to clear out essentially a 4 bedroom house, based on investigator photos they went thru EVERYTHING. All valuables were stolen, unit remained open FOR DAYS to the elements including a big storm, and then they put 2 locks on my unit(as if an extra lock will prevent another breakin.....) And yet again to access I would have to pay fee SCAMMERS. There is nothing valuable in there other than pics of my kids to myself. Everything that was left after SEVERAL HOURS OF A BREAKIN such as furniture and clothing has been ruined. I hope and pray whomever does or if someone purchases unit 520, they don't waste more than 5 bucks, because monetarily you'd be lucky to get that back. STAY AWAY FROM THIS LOCATION.
February 12, 2022
Google Public Storage Diane Chatfield
Noah was courteous and very helpful. Highly recommend this storage facility.
February 11, 2022
Google Public Storage Terrence Clay
Sheritta gave great service!
February 11, 2022
Google Public Storage Samm King
So happy Sheritta was here to assist me today, she was a big help.
February 4, 2022
Google Public Storage Tyrone Hicks
Nice place to store Sheritta is a great worker
January 29, 2022
Google Public Storage Cody Scott
Noah was absolutely great; really went above and beyond to help us in every way!
January 29, 2022
Google Public Storage Marcela Jones
Noah was very helpful and went above and beyond to make sure we had a great experience. Thanks Noah!
January 29, 2022
Google Public Storage TeDarreon Harris
Came in and had a great experience. Noah really took care of us and made sure we had everything we needed. He was really nice, helpful and we enjoyed doing business with him!
January 29, 2022
Google Public Storage SlayMaster Si
Noah is genuinely such a kind hearted young man. Also a very diligent worker for this company
January 29, 2022
Google Public Storage Kim Bolding
Noah is a sweetheart!! Very helpful and so kind!! Answered all my questions. Employee of the month😊
January 29, 2022
Google Public Storage Dalis Staskowiak
I just moved into my unit at Public Storage and was impressed by the ease of booking the unit and the customer service received. After reviewing the local market, I found the rates were very competitive which drew me to booking with them. Upon my arrival, I was greeted by Noah, the gentleman working the counter, and was extremely satisfied with his help and explanation of the process and costs. He ensured I had all of the documents needed for my military voucher and gladly walked me to the unit to ensure it was to my liking. He even made it a point to oil the door, because it had a minor squeak/tension point. So far, I am extremely satisfied with the services received and would highly recommend Public Storage.
January 16, 2022
Google Public Storage Hannah Sheets
Had a great experience as always thanks to Noah he was so friendly and extremely helpful!
December 28, 2021
Google Public Storage Carlos C.
December 20, 2021
Google Public Storage Corey Johnson
Sheritta was very helpful and informative. The space she recommended was exactly what I needed.
December 20, 2021
Google Public Storage Donte Phifer
December 17, 2021
Google Public Storage spaceman andrew
I've never rented a storage unit before but Noah helped me decide which size I needed. When I'm ready to move I will rent here.
December 17, 2021
Google Public Storage Stephanie Hodgson
The facility is nice and the prices are fair. Noah was able to answer my questions and was very nice.
November 30, 2021
Google Public Storage Tiera Ivey
Today was a long day but I went to public strong and Mr.Noah made my day he did a great job and also got me exactly what I needed thanks so much.
October 28, 2021
Google Public Storage Jackie U. mayes
Noah was very helpful and made the process easy and quick.
October 10, 2021
Google Public Storage Nicole Brown
Great customer service and very knowledgeable staff !! Would recommend, Noah was super helpful
October 10, 2021
Google Public Storage Fredy Luna
it is a very good place to store things such as furniture, business things, household things, work materials I think it serves to store different things according to your needs..... es muy buena lugar para guardar cosas tales como muebles, cosas de negocios, cosas del hogar, material para trabajo, creo que sirve para almacenar cosas Segundo sus necesidades.....
September 13, 2021
Google Public Storage Jquay venisee
Terrible service went there and started unloading my stuff I finish look at unit it was a lock on I told them it was on there and I needed it off they then stated they can’t get it off I would need to get a lock cutter and do it my self I requested a refund almost a month ago still nothing never again will I rent from this terrible establishment
September 8, 2021
Google Public Storage Renea Burgess
We appreciated Noah help made it easy and simple. Thanks Noah
August 15, 2021
Google Public Storage Samantha Fuller
10/10 would recommend. Noah was very friendly and he answered all the questions I had. He was very helpful and I would definitely recommend this place to my friends and family.
August 15, 2021
Google Public Storage Denise Bolen
I went to check on a storage unit to rent short term,found the outside to be very clean,also Noah Roberts was very helpful, and friendly. I will recommend Public Storage to my friends as well.
August 9, 2021
Google Public Storage Christina Dile
I was looking to rent a unit.. I myself am new at this so I had many questions.. Noah took his time on explaining things to me, such as giving me prices on not only the unit, but boxes etc there in the office. I have to say he helped my stress that day by being very helpful..I will be renting a unit there next month!!
August 9, 2021
Google Public Storage Stephanie Galloway
Clean, safe space to store your belongings. Noah was very helpful answering all the questions I had. Thanks!
August 9, 2021
Google Public Storage Bella Rose
The manager was great and attended to all my storage needs with prompt and courteous service. Couldn't have asked for a better storage experience.
July 25, 2021
Google Public Storage Deon Campbell
Excellent very nice people very respectful love it keep up the great work 👍 wish I could have gave you a 10
July 9, 2021
Google Public Storage Jimmy Earskine
May 3, 2021
Google Public Storage Jeremy Och
Tyler makes feel like I'm his only customer. Great special attention!
May 2, 2021
Google Public Storage Anabelle Manning
Paris was very helpful!!
April 30, 2021
Google Public Storage Coach Haley
The customer service at Public storage was simply awesome and very helpful when it came to moving out. Paris is awesome n very resourceful. The best👍😎
April 28, 2021
Google Public Storage Fashion Mafia
Paris did an AWESOME job at getting my unit together ! Very professional and energetic ! I will be back here soon !
April 16, 2021
Google Public Storage Asia Harris
Paris was very helpful and I enjoyed my storage here. Thank you guys 😀
April 16, 2021
Google Public Storage Lyric Mitchell
Came to buy boxes and Paris was very very helpful and would most definitely recommend to family an friends
April 13, 2021
Google Public Storage Jeremiah
The rent increases are pretty aggressive. I first rented my unit for $66.60 in November and rent is already up to $86.00.
April 5, 2021
Google Public Storage gary gillard
Paris
March 30, 2021
Google Public Storage Joshua Smith
Paris was such a great help and the process was fast and simple!
March 27, 2021
Google Public Storage Trent Cagle
Parris was lovely and very passionate such a great help
March 27, 2021
Google Public Storage DB Bradford
Paris was amazing she helped us find the perfect fit for what I needed. Would definitely recommend this public storage to anybody.
March 21, 2021
Google Public Storage KeAndria LaRose
March 20, 2021
Google Public Storage Cary Chewning
Paris was extremely helpful and very nice. All my involvements with staff have been great.
March 14, 2021
Google Public Storage Stacy9 Miller
Beth and paris are the best!! They have great customer service! And we will def be back 💙
March 12, 2021
Google Public Storage Jasmine Humphrey
Best prices
March 1, 2021
Google Public Storage Kyonna Leslie
Very nice! Highly recommend
February 28, 2021
Google Public Storage Miles Hopkins
Great customer service. Paris is the future of customer service.
February 21, 2021
Google Public Storage Finley Drewery
I had such an AMAZING experience! Teamwork and professionalism definitely results in great customer service experience! Parris and Beth went over and beyond taking care me on finding the right unit for my needs. They asked questions, VERY knowledgeable, and wore they masks making me feel very safe and comfortable. If your looking for a good experience on finding a storage unit please go visit this dynamic duo.
January 31, 2021
Google Public Storage Tasha
Thank you soo much Paris & Beth for making my experience a good one. They were very informative and had great customer service. I will be back at this location ☺️☺️
January 25, 2021
Google Public Storage Alfred Washington
Beth and Paris were very friendly and informative. They gave me great customer service. Thanks.
January 25, 2021
Google Public Storage Tessa Williams
Beth and Paris had the best customer service! They were so polite and helped with all my questions. I would def recommend 👌
January 20, 2021
Google Public Storage Paula Minchew (tbird boom)
William was very helpful
January 17, 2021
Google Public Storage E4 hall
Beth and Paris were awesome!! Fast and friendly customer service. They were able to answer all my questions with ease! Would definitely recommend this location
January 10, 2021
Google Public Storage AJ Barr
Pairs and Beth were super helpful and super informative. Thank you
January 4, 2021
Google Public Storage Shelby Beasley
Beth @ Old Monrovia Rd Hsv.Al .is the perfect example of customer service.Thanks Beth for your service.
December 10, 2020
Google Public Storage alex aaron
Tyler was cool, professional, and gave great service!
December 2, 2020
Google Public Storage Craig Ryan
Great Customer Service Beth and Tyler were very helpful with answering all my questions and concerns, i would definitely recommend Public Storage
November 14, 2020
Google Public Storage Monica Bishop
Thank you Paris for great service and kindness and accepting my application. Excellent service.
November 11, 2020
Google Public Storage Stephen Burnett
Tyler was great when I came in inquiring on prices! Super nice and helpful!
November 8, 2020
Google Public Storage Ashanti Reneé
The manager was very helpful and very nice! Getting everything together was a breeze!
October 21, 2020
Google Public Storage Necie West
Great space!! Great employees, Tyler & Paris 👌🏽
September 14, 2020
Google Public Storage Dennis Wallace
Pamela was an excellent worker and really helpful
September 11, 2020
Google Public Storage Shaquella Woods
Tyler & Kimberly was Awesome at the storage Unit...OMG they were so sweet & kind...we laughed Alot🥰🙏 Keep Up the Great Work Guys 🥰Miss.Woods Unit 742
September 2, 2020
Google Public Storage Buddy Wachter
Tyler and Kimberly were great would highly recommend to anyone very pleasant experience
August 24, 2020
Google Public Storage Aunna Washington
August 21, 2020
Google Public Storage Sweet Tims
The nicest people work here.
August 10, 2020
Google Public Storage Jade Carter
Pam was a pleasure and help me with everything I needed! Will recommend for the future.
August 9, 2020
Google Public Storage Lester Mark
In and out with no problem
July 16, 2020
Google Public Storage Corey Bolin
Awesome staff with great attitudes. 10/10 will store again.
July 16, 2020
Google Public Storage Elizabeth Spearing
Amazing customer service!!!! I highly recommend using them.
July 4, 2020
Google Public Storage Clay
When we went Tyler was the guy that helped us and it was fast. We didn’t know what we needed and he was very patient and knowledgeable. In and out.
June 8, 2020
Google Public Storage Amelian Resinz
Super helpful, affordable, a d right on time
May 31, 2020
Google Public Storage Neal Bond
Great help and practiced Social distancing properly in the midst of these unusual times. Kimberly was great help in explaining all the ins and outs and how to save money. Thanks Kimberly!
April 1, 2020
Google Public Storage Shay A
Definitely overpriced and false advertising. $1 for the first month is false. Only had the unit one month. Moved out on the first of the following month and still had to pay $30. First and last time.
March 12, 2020
Google Public Storage Bandman Skeet
Good location and excellent service in all honesty and Pamela was a great service
March 7, 2020
Google Public Storage William Osborne
Tyler helped me get a unit in an easy, friendly process.
March 7, 2020
Google Public Storage Brandie Fletcher
March 6, 2020
Google Public Storage Tracina Majors
Tyler and Pamela were great best service and very nice ..
March 5, 2020
Google Public Storage Gerome Burrell
March 5, 2020
Google Public Storage Butterfly Start Up Solutions, LLC
Pam was wonderful I wouldn’t have it any other way she explained everything clearly I left with no questions!
March 1, 2020
Google Public Storage Richard Mannick
Great storage place with many options.
March 1, 2020
Google Public Storage Rosa Huntsville AL
February 26, 2020
Google Public Storage Monesha Young
Tyler is the best very polite!❤
February 26, 2020
Google Public Storage Brinda Moore
My experience with the Public Storage on Old Monrovia Rd in Huntsville, Alabama has been AWESOME. Tyler the Customer Service representative has and is ALWAYS Courteous, pleasant, professional and efficient. I will recommend this location to EVERYONE I know who's ever in need of your Service.
February 20, 2020
Google Public Storage Angela Camp
Pamela and Tyler were awesome and so easy to work with! I highly recommend this location! 😊
February 20, 2020
Google Public Storage Ceania Mcnab
go down to public storage tyter can take u get the storage u like could fix ur need
February 19, 2020
Google Public Storage Adam Mccaleb
February 18, 2020
Google Public Storage Aliyah Ford
They are scammers. I only needed the storage for 2 days and they charged me for a full month storage fee. And they also have rats in units
February 16, 2020
Google Public Storage Everly Cora
awesome customer service
February 14, 2020
Google Public Storage 600Ricky
Pamela and Tyler, outstanding job. Well informed making it a great experience.
February 14, 2020
Google Public Storage Denise Coston
Tyler and Pam are very friendly and pleasant
February 5, 2020
Google Public Storage John Hollins
Great service! Tyler was very helpful and made sure that everything was taken car of.
January 24, 2020
Google Public Storage Chris Moore
Easy check in, Pamela was great
January 22, 2020
Google Public Storage kilikonyi Kanoa
Had a great experience very friendly thank you Tyler
January 22, 2020
Google Public Storage Tyese Allen
Tyler is very customer friendly and knowledgeable! Great job!
January 18, 2020
Google Public Storage seeqr
Pamela was amazing. She help create and extremely pain-free experience and I had my unit in minute. I’m very satisfied with the transaction as a whole.
January 15, 2020
Google Public Storage Courtney Isaac
Pam was very informative and quickly helped me get a unit here. She also recommended humidity beads( I cant remember the actual name) to help prevent mold.
January 10, 2020
Google Public Storage Derrick Mackenzie
Property is clean and staff is friendly
January 6, 2020
Google Public Storage Keith Stinnett
Property manager pamela was very nice and helpful
December 20, 2019
Google Public Storage decorey1000
Pamela
December 18, 2019
Google Public Storage Myratese Edwards
Tyler provided me with excellent service he was very polite and gave me speedy service. I’d recommend him every time.
December 10, 2019
Google Public Storage Savannah West
Tyler and Pamela were both very helpful. Was not really sure what to do (first time using a storage unit) and they helped explain my options and were very straightforward.Thanks!
December 4, 2019
Google Public Storage Ashely “Queen Noel” Harbin
December 2, 2019
Google Public Storage Bensheh Morgan
Pam was a great help!
November 10, 2019
Google Public Storage Jasmine Conkin
Kimberly was very helpful in helping me find a space! Greatly recommend!
November 7, 2019
Google Public Storage Jeremy Bowman
Pamela is awesome! Everybody was so helpful and friendly :).
November 6, 2019
Google Public Storage Tia Clayton
October 18, 2019
Google Public Storage chris pierce
October 11, 2019
Google Public Storage JD Mitchell
Tyler was a good guy, great help
October 11, 2019
Google Public Storage Lillie Williams
Tyler and pamela are really great. They will help u with your storage space
October 6, 2019
Google Public Storage Pernell Vaughn
Kimberly was awesome and big for me and my kids
September 28, 2019
Google Public Storage Thomas Crutcher
Kimberly tyler there was good to me
September 19, 2019
Google Public Storage Elijah Feltner
The staff at this location are simply the best! Tyler made the entire process as quick and painless as possible. I walked in needing a storage unit ASAP and had exactly what I was looking for in under 20 minutes! Check them out!
September 17, 2019
Google Public Storage candice banks
Kimberly was awesome! She was very helpful and very knowledgeable about the storage information! Great job! I’m satisfied!
September 12, 2019
Google Public Storage Tre Allen
Kimberly, and Tyler gave great customer service!
September 12, 2019
Google Public Storage Donna FILIPINA MOM
Great storage facility and wonderful service from Tyler. I had such a good experience in this facility. I would definitely recommend this to my friends and family.
September 11, 2019
Google Public Storage Ricky Norris
Tyler amd Kimberly are amazing people to deal with! Thank you for all your help.
September 11, 2019
Google Public Storage Judy Jackson
The staff is awesome, They are always easy to work with. See Tyler, or Kimberly for any help needed.
September 11, 2019
Google Public Storage Silvia Santos
Tyler was very helpful
September 11, 2019
Google Public Storage hamiltonsmodern life
Tyler and Kimberly were very nice and helpful! Made everything very easy and very friendly. Would highly recommend.
September 10, 2019
Google Public Storage Cathy A
Kimberly and Tyler were very friendly and so nice. Thank you!
September 6, 2019
Google Public Storage Don Julio
Tyler & Kimberly were great! Fast, Fun, & Friendly and made my process so easy. I truly enjoyed my experience every time I walk into the Public storage location off Old Monrovia located in Huntsville, AL! These two are the type of people you should have at every location! Thanks , Duane Jones
September 3, 2019
Google Public Storage Cedric Glover
Tyler goes above and beyond when it comes to customer service. Nice, safe, clean establishment conveniently located and great prices.
August 31, 2019
Google Public Storage Angela Richardson
Tyler And Kimberly were wonderful today! Very helpful would recommend them to anyone!
August 30, 2019
Google Public Storage Briana Walker
Tyler and Kimberly were very helpful, friendly, and professional. I highly recommend renting at this location!
August 30, 2019
Google Public Storage Norma Bynum
Tlyer and Kimberly was great go by and see them please
August 30, 2019
Google Public Storage Heather Culberson
Public storage is great! Security is awesome, I never have to worry about my things. Tyler is a great guy to work with!
August 29, 2019
Google Public Storage Justice Woods
Tyler, He is very helpful with the whole process and the sweetest person you should get your storage unit from Public Storage.
August 15, 2019
Google Public Storage Lashonda Thomas
I had the pleasure of working with Tyler to reserve my storage unit. He was very knowledgeable about his job and got me in and out very quickly. I left there with the perfect size unit and a smile on my face.
August 8, 2019
Google Public Storage Larry Gardner
Great people exception service
July 24, 2019
Google Public Storage DJ 5 Nd Play
Ask for Tyler and Pamela! Great service!
July 13, 2019
Google Public Storage 4SIGHT INC
Tyler was very helpful
July 6, 2019
Google Public Storage A A D
Excellent customer services from Tyler and Pamela.
July 3, 2019
Google Public Storage Andrea Sheridan
Tyler is the best person. Great job Tylor..!! Thank you.
July 3, 2019
Google Public Storage Kevin Sawyer
This is the biggest scam going. They have a sign out front that reads $1 first months rent. Then they tack on all types of fees and tell you things that are not true just to get you moved in. I paid almost $70 for the "First month's" rent and then was told if I do not use an entire month I would be prorated by the number of days used. I then went over the 1 month which began on MAY 30, 2019 and was told I would have to pay $12 for the 29th-30 of June if not out by then. Then I was told that if I stayed beyond that date that I would be charged at a prorated amount for the days I might use if I don't stay another full month. Rent is due on the 1st, so again this is a lie because they charge you a full months on the 1st. Now today is the third and they are saying they put a lein on my unit account and now I owe 1 full months rent, a late fee and a lein charge all totaling $283......SCAM SCAM SCAM!!! By the way, today is just the 3rd of July and my belongings have only been in their storage unit for 34 days... with the $1 first month plan. To Boot Tyler is very rude and condescending when talking to you and gets upset if you get frustrated and quote back to him what he said to you and wants to end the call. I work in customer service and this is definitely NOT how you treat customer. My industry gets a bad wrap considering how the SELF STORAGE INDUSTRY (PUBLIC STORAGE) treats people and lies to you all in the name of a buck. If I could leave a 0 star REVIEW I WOULD!!!! MOVERS BEWARE!!!!!
June 28, 2019
Google Public Storage John Jordan
Coo
June 27, 2019
Google Public Storage Denise Collins
Tyler and Pam have really helped me with my storage unit and helped me get a really good deal on it. Definitely recommend.
June 19, 2019
Google Public Storage Liona Langford
Tyler was great help
June 4, 2019
Google Public Storage Jerome Jamar
Pamela and Tyler was so wonderful to me today.
May 31, 2019
Google Public Storage Kim King
Tyler was great
May 11, 2019
Google Public Storage Derrick Wesley
Tyler and Pamela we're phenomenal with making ng this transaction easy while providing all the right information.
May 1, 2019
Google Public Storage Salnave Octeus
Was greeted well today by Tyler. Helped me out with some great rates. Showed me around and was very presentable, nice place to rent out.
May 1, 2019
Google Public Storage A Marie
I had a great experience Tyler. He was very helpful and I was able to set up my new storage space quickly.
April 16, 2019
Google Public Storage northalabama
Beware of Public Storage on Old Monrovia Road in Huntsville. I rented with a "teaser" rate to upgrade to a larger space (not the $1 promo), and asked about rate increases before moving in. I was told the annual increase was usually $5 a month, never more than $10 a month, so imagine my shock when the rate increased almost 50% after only 4 months - unbelievable. I moved out after just over a year, and discovered my free bonus: a cockroach infestation! Lucky for me, my boxes were sealed tightly, but I've never had cockroaches in my life, and it's been a real challenge to finally get rid of them all. I'll never rent from Public Storage again, ever, and I suggest everyone else stay clear of them, too.
April 11, 2019
Google Public Storage Bdoll
Tyler & Pam was great, quick fast and easy.
April 9, 2019
Google Public Storage Kayla
Tyler was awesome! Super friendly fast service. Highly recommend!
April 5, 2019
Google Public Storage Ronald Cowling
Tyler gave us excellent service. He took care of all our needs and was beyond Considering. This place is perfect!
March 16, 2019
Google Public Storage angela xiques
Tyler was great fast efficient. thank you!!
March 5, 2019
Google Public Storage TheMadris333
Very helpful and friendly. Pamela was very informative and I got what I needed.
March 2, 2019
Google Public Storage Stacy Foster
Taylor was great
February 15, 2019
Google Public Storage Teonia Harper
Tyler was a great help with me and my mom, I really recommend them!
February 7, 2019
Google Public Storage Tenesha Talley
Tyler was a great help to me. He was very kind and had excellent customer service. I would recommend him if you need detailed service.
February 3, 2019
Google Public Storage Victoria Trevino
Jason was very helpful and got us the best deal that suits our needs. He was very professional and answered every question we had. Very fast service. Definitely would recommend this location!
January 31, 2019
Google Public Storage LaNedra Rowsley
January 20, 2019
Google Public Storage Dennis Sampson
Tyler was a great help with all our moving needs, thanks Tyler
January 17, 2019
Google Public Storage Veronica Hannahs
Pamela was great! She walked out into the rain to ensure my unit was satisfactory and then made the rental process easy. On moving day I needed to upgrade to a larger unit. They had what I needed and allowed the change to be made without problem; I think the larger unit was even cheaper. I would definitely recommend Public Storage!
January 8, 2019
Google Public Storage Santa Mira
Decent prices. Good maintenance.
December 5, 2018
Google Public Storage C Steven GarrettMastin
When I was just about to to loose everything, You helped Me save some of My very special things. That really meant a lot to Me then, and now . Thank You Tyler !!!
November 25, 2018
Google Public Storage linares kelley
November 24, 2018
Google Public Storage Jennifer Manning
Very clean and the staff was helpful. Tyler helped me check in and showed me my new unit today. He was very knowledgeable and helped me figure out just what I needed.
November 10, 2018
Google Public Storage Thomas Robertson
Tyler was a great sales associate. He was very helpful and went above and beyond to assist us. He even gave my daughter and I a ride in the golf cart to our storage and helped me pack some stuff away as I was limited with a baby in my hand. I would recommend storing your items here.
November 5, 2018
Google Public Storage Shandie Tucker-Laseter
I had a great experience with the setup of my unit. Staff was super friendly and were more than helpful to meet my moving needs. They answered every question I had with patience and kindness. Could not ask for more!
October 5, 2018
Google Public Storage Karla Sabb
Great Customer Service!!!! Terrance Herrington did a great job helping me with all my storage needs!!!!!
September 24, 2018
Google Public Storage Jason Shavers
September 21, 2018
Google Public Storage Ty Love
September 7, 2018
Google Public Storage Eddie Carpenter
Tyler was awesome!
September 4, 2018
Google Public Storage William Lewis
August 28, 2018
Google Public Storage Brendt Lindsay
August 13, 2018
Google Public Storage Darius Morris
Jason was great he did an awesome job of making our transition to put our belongings in storage. He did every step of walk through with us from follow up to viewing the unit and making sure we had the size that we needed.
July 22, 2018
Google Public Storage Kathy Last Name
This place is pretty run down, it needs a makeover!
July 19, 2018
Google Public Storage William Jones
I've had nothing but good experiences. The property staff and their leader have all been fantastic even when I have been frustrated with them.
July 19, 2018
Google Public Storage Sweets of Sin
still a great location! I will make sure I recommend all my friends and business friends here to the Old Monrovia location!
June 26, 2018
Google Public Storage George Woods
staff was very helpful & informative
June 21, 2018
Google Public Storage cynthia verna
June 20, 2018
Google Public Storage francisco govea
Great prices
May 25, 2018
Google Public Storage Just Gator 999
April 26, 2018
Google Public Storage Arickeya Caldwell
I was honored to have a spectacular experience with Pre’Knechia. She was extremely nice and I will definitely be keeping my belongings here. I advice anyone to use them. Great company and staff. Thanks for a great job.
April 11, 2018
Google Public Storage Monique Hewlett
Jason was the best I went to store my trailer and it didn’t fit in the one I rented and it was 15 mins before closing and Jason got me another unit made sure my trailer fit and transferred me out with no problems at all. Go see Jason he will definitely take care of you.
March 6, 2018
Google Public Storage Jonatha Seay
I was really having a hard time with family death and feeling ill and Jason at the Monrovia branch 20229 call me and helped me, really made my day thanks for being you.
March 2, 2018
Google Public Storage Chris Hoffman
Yes
February 27, 2018
Google Public Storage Matthew McMullin
Excellent service and nice friendly people. Jason made the renting process super easy.
February 1, 2018
Google Public Storage Erin Innis
January 29, 2018
Google Public Storage Paulette Terrell
I was assisted by Jason at this storage facility. He was very courteous, friendly, knowledgable and professional. The premises are clean and well maintained. Very convenient location.
December 22, 2017
Google Public Storage Shakia Crumbie
Great place for storage solutions.
November 6, 2017
Google Public Storage rapp error
This place was really great the guy that works there named tyler was really kind and knew what i needed for my belongings i highly reccommend this place to anyone looking for a good storage unit and great customer service.
October 23, 2017
Google Public Storage Tony Venson
October 18, 2017
Google Public Storage Keith Clay
Met Pre'Knecha. She was at the customer service desk when I came in. Very helpful and one of the sweetest customer service people I've ever dealt with. Would recommend this location to anyone interested in a storage unit
October 10, 2017
Google Public Storage Jeff Arrington
BEWARE!! Bad Business Practices!! If you don’t pay every dime you owe Public Storage these people will hold you hostage and lock you “OUT” of your storage building; Is this legal?? This is the story. On 9/16/17 I went in and paid $79 on my over priced 10X10 unit, $5 was for the late charge and $74 for the unit. I was told by the manager whom took my payment that I owned $15 in additional late charges, I told her I would pay the extra when I next paid. She then informed me that if I didn’t pay the $15 before the end of the month then I would be charged an additional $51 by the State of Alabama for some reason. I said WHAT!! Now little did I know and the “MANAGER” didn’t tell me even after I dropped a bunch of money on this bunch that I WOULD BE LOCKED OUT UNTIL I PAID THEM $15! I had some junk to put in my building so I drove to the gate and started entering my code. At the exact same time a woman was coming out of the gate. I did not have any idea that my code didn’t work until I was on the way out. My code didn’t work!! I couldn’t get out of the gate. I was locked in just like prison. I parked at the gate and went in to the office. I was told by another woman that my code didn’t work because I owed $15. I was Livid! If I owe my mortgage company $15 I’m not locked out of my home; if I owe $15 on my auto loan they don’t repossess my car....but Public Storage can lock me out or in my case lock me in the gate for $15....NICE!! I told the woman I would leave my truck at the gate until my code was made active. She said she had no control over the lock out but it was company policy. I demanded to talk to her supervisor. The woman called her supervisor (Jennifer W. at the main office) and left a message along with my cell number. I went and sat in my truck and waited for Jennifer to call. After a few minutes the woman that I had vented on came out to inform me that Jennifer at the home office was at a birthday party and she didn’t work on the weekends she would call me Monday...and of course Jennifer never called me.....nice customer service huh? The woman offered to let me out, I then decided to pay the $15. My business is obviously not important to Public Storage. I’m glad that I found this feedback form in my packet. The Public Storage feedback form reads “give your opinion on Google; help others make a good storage decision” If you request positive feedback then Public Sorage needs to treat their customers fairly and with respect. I made known when I paid my rental fee that this would be my last month. Public Storage doesn’t need business anyway. Renter Beware!!
October 2, 2017
Google Public Storage Pretty Lai
September 30, 2017
Google Public Storage Ollie Woods
I would definitely recommend this place to anyone I know. The staff is extremely friendly and went out of their way to help me with all the questions and concerns I had when I was renting my first storage unit. Not only that both employees I spoke with were very knowledgeable and offered up several unsolicited tips to help me protect my belongings from any damage that could possibly occur while they are being stored. If you need a hassle-free storage unit, this is the place for you. Guaranteed!!! 2 thumbs, way up!!!
September 1, 2017
Google Public Storage Sol-tree
Tyler and Pre'Knechia were extremely helpful
August 29, 2017
Google Public Storage Rachel Thompson
I had a great experience here. The person who helped me, Tyler, was very helpful and really made my experience with public storage as pleasant and easy as possible.
August 11, 2017
Google Public Storage Robert Powell
My proper had been here 10 months I have not have any problems and in a Employee very helpful Tyler and Pre'knechia are doing A great job Keep up the good work
August 11, 2017
Google Public Storage Nakaria Mosley
I had a great experience with you guys. You were always nice every time I came in and had great customer service. I would like to personally thank Tyler and Pre'knechia for their help. I would recommend anyone to you guys.
July 26, 2017
Google Public Storage Mario Kennemore
Great service, Tyler was a great help, finding the best storage for my stuff and my money. A+++
July 26, 2017
Google Public Storage Dameon Finley
Awesome service
June 17, 2017
Google Public Storage Engineering For Kids Metro Atlanta
June 11, 2017
Google Public Storage Jane Fontaine Terry
June 9, 2017
Google Public Storage Nick DiBiasi
Carolyn was amazing!! She helped me find a unit in the size I needed and all the moving boxes and tape. She cleaned the unit before I moved in because of spider webs and really went above and beyond to help me!
June 2, 2017
Google Public Storage Christopher Love
Donna took the time to go over everything with me. Very Professional
May 29, 2017
Google Public Storage nilda torres
May 6, 2017
Google Public Storage CHRISTINA
I needed a 5x5 unit ASAP to store my belongings... luckily, they had one tucked away, which I was able to purchase within the same day. Pre'Knechia, the property manager, was exceptionally friendly and even helped me transport my belongings to my unit despite inclement weather. I also appreciated the professionalism and cleanliness of the office, thanks to Tyler. Donna was more than happy to show me the unit, (bless her heart, in the pouring rain) and was careful to reiterate the terms and conditions of my purchase. Would definitely recommend any college student like myself to store with Public Storage on Old Monrovia!
May 5, 2017
Google Public Storage iwork forg
To whom it concern, We have had several storage units over the years in varies states, but I must state the expectations at the location and staff to include, Donna, Tyler, Pre'k has far exceeded the heights that we were looking for within a location to store our personal valuables. I believe the atmosphere demonstrated by the staff has afforded us the peace to continue our storage unit without feeling the urgency to exit our valuable within a particular timeframe, because Donna and the staff has made us feel as if our valuable were at home and the professionalism and length of details have been explained to us on a number of occasions i.e. late fee, gate time etc. We feel extremely pleased and will highly recommend this location and hopefully public storage has this same atmosphere at all locations and this isn't a singular event, but if this is the only location that has this form of atmosphere, I would highly recommend duplicating this location and staff nationally. Thanks, Corey & Dana Jewell-Taylor
April 18, 2017
Google Public Storage Duwaine Jenkins
The staff at Public Storage was very friendly. Pre'Keisha, Tyler and Donna were all helpful in finding the right space for my son's storage needs. Thank you again.
April 9, 2017
Google Public Storage Ashley Lesley
Friendly and timely. Would recommend to a friend.
April 3, 2017
Google Public Storage Sharyla Foster
Terrible service!!!! I wouldn't recommend no one from an foreign country to buy an storage from public storage on Old Monrovia Rd. They cut my lock off when I wasn't even behind on a payment they wouldn't let's me in my storage to get my medication out I was having an asthma attack right front of the employees and the District manager her name is (JENNIFER) guess they thought it was funny because laughing at me when I walk away when I couldn't hardly breath. The employees are ruled they lied to me and the cheated me out of money that I didn't even owe them.
March 15, 2017
Google Public Storage Aisa Agregado
I Iike this place it so secure and the costumer service it awesome. Donna she so helpful
March 15, 2017
Google Public Storage Lee-Ann Tacklin-Carter
I looked into getting a 5 by 5 rental space to keep my overflow of lawn tools. The two young ladies I Donna and Prekechia were so helpful.
February 25, 2017
Google Public Storage Tina Austin
When searching for a unit Lyna was very knowledgeable in what to store and how to pack a 10 x10 unit. She asked if I needed any supplies to pack or store for the unit that would be available at any time.
February 6, 2017
Google Public Storage Peter B
I had a move in date reserved. I printed the confirmation and after I had received 2 reminder courtesy calls went to get my storage on schedule and on the date it specified. I had rented a trailer and was ready to move. When I went to the office to do the paperwork I was told that they cannot honor my printed reservation and price and tried to get me to pay more money because their prices had gone up I tried to call the District manager Nathan and his assistant Jennifer and also send him an email but they did not return my calls or answered my email. Finally a very helpful and courteous office employee Carolyn went out of her way and called me couple of days later to try to partially honor the agreement. I then decided to go and sign the contract. After completing the paperwork and paying the fees I went to put a lock on my storage. Unfortunately I saw that there were leaks. She showed me another one and that had leaks also. Not to mention the security gate was still out of order and in open position as it was 15 days ago when I first went there. So anybody could have access to the units. Finally I decided this place, besides being a very, very poorly managed facility, would probably cause damage to the items if stored there. So after all this hassle I ended up cancelling the agreement before any move in and waiting now for my money to be refunded. I'm really sorry to have to give bad reviews to a place of business but I feel it's justified in this case and hopefully they'll clean up their act.
February 2, 2017
Google Public Storage Marilyn Austin
Lyna Austin answered all my questions and she was very pleasant ad well. Keep up the good work!
November 16, 2016
Google Public Storage Cheyenne Johnson
What an amazing experience! The property manager, Lena, was amazing & very helpful to work with. She made this experience a pleasure!
October 20, 2016
Google Public Storage Marcus Adams
Very friendly and accommodating! Carolyn was outstanding!
October 14, 2016
Google Public Storage brittany pride
Carolyn was awesome!!!
September 18, 2016
Google Public Storage Teyana Mace
July 29, 2016
Google Public Storage Katherine Patrow
Over the phone we were told the total charge for the unit would come to 52 dollars due to a 'special' they were running- once we arrived we were informed of the administration fee, lock, and mandatory insurance fee- the total went up to 80. We were told that their policy keeps them from discussing the fees over the phone. If someone in the healthcare field can discuss my health insurance with me over the phone- why wouldn't an associate at a storage place NOT be able to let me know that I HAVE to pay for renters insurance? I will tell you why. They want you to bring all your crap that you have to store up there to the unit- only to find out its almost double the cost- but you're already there, so surely you'll pay more. If you go through them I recommend you ask about these fees to clarify exactly what it will cost you. Good luck.
July 6, 2016
Google Public Storage Jay Skylus
Miranda is one of the most patient, caring, and understanding person. She was incredibly helpful, quick, and very responsive. She made my move flawless and I would recommend this public storage to anyone. The storages are clean and the accessible hours are very convenient. 5 stars!
June 3, 2016
Google Public Storage Barbara Biles
Tiara was very helpful, professional and friendly.
May 13, 2016
Google Public Storage Steven Jenkins
This place is way too expensive. $147.00 per month (insurance included in that) for a unit that would barely fit my Honda Civic had I decided to park it in there. THEN...they don't answer the phone. They say you get your last month rent prorated if you schedule your move-out in advance. I guess you literally have to go up there and schedule it in person because I tried to schedule it in advance several times only to not have anyone answer. Now the company has robbed me of over half a month's rent. I'll never go back and I am surprised there are so many positive reviews for a storage unit place. Also, they keep the garbage area locked so you can't throw anything away.
May 2, 2016
Google Public Storage Teresa Harris
I had the very best experience because Robin really really help me when i desperately needed it it was fast and covienent when i had to switch to another storage unit she took me straight to it and she made me feel welcome everytime i visited the store when i was nervous and scared thank you Robin from Emma Harris you are the best
April 27, 2016
Google Public Storage Adriane Wilson
Nice facility with reasonable prices.
April 6, 2016
Google Public Storage Jacob Holcomb
Excellent customer service! Miranda made the move in and rental process a breeze. I would totally recommend this facility to anyone who needs a little extra space to rent.
February 9, 2016
Google Public Storage Rafael Negron Torres
I highly recommend this place because the service provided by Miranda is superb. Come check it out
December 13, 2015
Google Public Storage Rain Li
First time renting a storage unit, Miranda was very friendly and eager to help. 10/10 would rent again!
December 6, 2015
Google Public Storage Johnny Ontiveros
Great customer service ever! Thank you Miranda for your help!
November 21, 2015
Google Public Storage desi arnold
I needed to reserve a unit on very short notice. Miranda Hampton is a lifesaver. She is very polite and welcomes everyone with open arms. I recommend this storage facility to anyone. The facility is extremely clean and Miranda has excellent customer service skills. Keep up the great work and thank you so much :)
November 13, 2015
Google Public Storage Rat Bat
September 20, 2015
Google Public Storage Shaina Wallace
Miranda did an awesome job on letting you know what all that need to be paid how to keep it up she's very polite courteous and everything else. I will trust and Miranda again when it comes to getting a storage.
September 20, 2015
Google Public Storage Kellie Miller
Miranda was very friendly. I enjoyed riding in her electric cart to look at the room I was renting. The whole process was quick and easy. If you need a storage room in the Huntsville area I can recommend this one.
September 17, 2015
Google Public Storage Jeff Trousdale
Just want to say what a pleasure it is to deal with Miranda. Always a positive experience.
August 26, 2015
Google Public Storage Elegance on any Budget
She did a follow up call NO ONE EVER DOES THAT!!! share was also very helpful and thoughtful
August 17, 2015
Google Public Storage Julie Peters
Staff (Miranda), VERY helpful, courteous, friendly and accomodating!!!...
August 14, 2015
Google Public Storage Christopher Borek
Miranda is excellent. She is a true professional and knows her stuff. She is proactive, and in my case, she took care of an issue before it truly became an issue. I walked in the door, and she had everything worked out suburbly. She got me set up quickly too. Moving is already stressful, but working with Miranda at Public Storage absolutely was not. Nicely done Miranda!
July 31, 2015
Google Public Storage Kristen Goode
I got locked inside the facility TWICE during normal gate hours. It took me 3 weeks to get a hold of a real person at the corporate office. All the district manager offered me was a credit towards my future account balance. (Because I really wanted to get locked inside a third time). The DM said he would give me a partial refund, but that the corporate system wouldn't let him and there was no one else above him I could talk to. I will never use public storage again.
July 18, 2015
Google Public Storage Timothy Arment (x_x)
Great staff, great price, location seems very secure
July 16, 2015
Google Public Storage Shannon McClain
Came in and made a payment and your young ladies Miranda and Shelby are awesome..they were kind and very professional..Excellent Employees..Hope their being taken good care of cause they deserve it!!!
June 5, 2015
Google Public Storage Jennifer Lewis
Good Afternoon I Would like to Thank All of my people at Public Storage! Youve been amazing! Especially Doug & Shelby!!!😆😃😃😃😅
June 4, 2015
Google Public Storage Stephen Mcintire
Shelby was alot of help and fast
June 4, 2015
Google Public Storage Ericka Lewis
Extremely friendly, fast, valued my time.
June 1, 2015
Google Public Storage Brandon Straight
May 29, 2015
Google Public Storage Alicia Scroggins
Shelby was great
May 26, 2015
Google Public Storage Grant Binford
Excellent customer service Miranda did an excellent job great storage company
May 24, 2015
Google Public Storage Tim Drinkz
Shelby provided us with A+ experience.
May 5, 2015
Google Public Storage Jalanda Rhodes
Miranda you are very kind and helpful. I didn't know how n where I would get my stuff moved in 2 days and you made it happen for me! Best customer service award goes to you! Thanks again love
April 5, 2015
Google Public Storage Shatika Lee
Shelby delivered great customer service ! ! She answered all my questions and concerns . I would recommend this storage to anyone!
April 4, 2015
Google Public Storage Allison Jones
March 20, 2015
Google Public Storage Larry Lewis
Karen and Shelby were very professional. Karen was able to show me how to save money on my rental units. I highly recommend public storage for your rental needs.
March 18, 2015
Google Public Storage jakita white
Karen and Shelby are the best. You rock!!
March 10, 2015
Google Public Storage Stormi Steele
Karen was excellent she showed me which size storage i needed for a good price thanks public storage
January 16, 2015
Google Public Storage John Garison
I was impressed with the customer service I received by Jamie and Whitney. They made my day and the entire experience enjoyable. I would recommend public storage just based on these 2 ladies alone.
December 31, 2014
Google Public Storage Beth davis
I came in with my son to help him rent a storage. Whitney was such a huge help and I couldn't have been more impressed. She even called to make sure moving in went well and asked if I had any questions. I will refer everyone to this public storage. Thank you Whitney.
November 19, 2014
Google Public Storage Big Dawg Reunion
Excellent Service!!! Clean, Friendly Environment!!! 👌
October 30, 2014
Google Public Storage Terrica brown
Whitney was such a big help! She helped make my move very easy and if I need another storage in the future I will be sure to come back.
October 2, 2014
Google Public Storage Mo Mo
Excellent service. Thanks!!!
September 14, 2014
Google Public Storage Briana Turner
The customer service was great and I will refer everyone to this
September 13, 2014
Google Public Storage jason ivy
Stopped for the $1 special sign, very friendly and courteous service will be needing storage in a few month, will defiantly be coming here
August 30, 2014
Google Public Storage Melody Witt
I Stopped by this location on a whelm last Saturday needing boxes to start my move. The guy and the lady who worked there walked me through the options and the prices and specials. They were both very professional and helpful. I would recommend this Public Storage
July 24, 2014
Google Public Storage Lady Hurt
Brad was the most helpful guy. I love how quickly and efficiently he explained everything. His positive attitude and knowledgeable skills made the whole process easier. My family and I recommend using the Old Monrovia rid location for all your storage needs.
May 31, 2014
Google Public Storage Andrew Pierre
Love it
May 14, 2014
Google Public Storage Candace Carter
Awesome Customer Service. Very Nice Employees.
May 14, 2014
Google Public Storage oliver mwathi
Excellent and fast customer service and spacious storage units at affordable rates.
May 13, 2014
Google Public Storage GEMINI Pipes
Called after online booking and nice when signing for unit. Helpful with any questions I had and the unites was clean.
May 12, 2014
Google Public Storage Frank Finona
My experience with Whitney and Brad was great. They were very professional, showed me the different sizes of storage units that were available and answered all my questions. I left feeling like I received the best customer service ever!!
May 12, 2014
Google Public Storage Whit D
Old Monvoria public storage is where I store my furniture I was in the need to find some place fast, quick, and available thats when I came across the one on old monvoria its not to far from where I live now and the customer service was really great Whitney Jarrett inform me of alot of details and more told me about the deals they had going on and what spaces were available and that I get to use my own lock it was a great experience and I am always welcome with I smile when I come in there.
May 10, 2014
Google Public Storage Gregory Cox
I rented a unit here in March. The customer service I experienced was wonderful . The staff is very knowledgeable , courteous , and attentive. Awesome!!!!!
May 8, 2014
Google Public Storage Don Singles
Very professional, efficient service
April 17, 2014
Google Public Storage Chris Fleming
Amazing. I was sold with the great customer service by Whitney.
March 7, 2014
Google Public Storage Linda Jones
I was very impressed with a young man at this Public Storage facility today. I was greeted with a smile and every question was answered with a kind voice. Everything was explained to me in detail. I was very well pleased with this young man. Brad I really appreciate your kindness.
March 7, 2014
Google Public Storage Casey Rice
Great service and facilities. I was very pleased by the friendliness of the staff. Whitney was extremely helpful and courteous to me. She easily answered any questions that I asked her. Great customer service. Their prices and facilities are better than competitors. I had a great experience with the staff and will definitely continue doing business for a long time.
February 19, 2014
Google Public Storage Shane Hamm
Taja and Whitney are great to work with and I will continue to do business for a long time!!
September 30, 2013
Google Public Storage Cheri Jordan
Karen was very very courteous and helpful
September 25, 2013
Google Public Storage jane souther
Rented a storage unit from store 20229 on Old Monrovia Rd today in Huntsville, Al. The experience was a nice experience, and Taja was most helpful, prompt and courteous. My 80 year old mother was with me and she had a leg issue while we were there and Taja invited her to sit in a chair,T aja was the friendliest employee there at the present time and gave good service. If all your employees were as friendly you would have a 5 star rating. Give our thanks again to Taja. Sincerely, Christina and Jane Souther
September 18, 2013
Google Public Storage Michael Brown
Friendly, courteous staff. Reasonably priced. Very secure. Highly recommend to anyone needing storage space on a budget.
August 31, 2013
Google Public Storage B. H.
First time user.. Great service. I will use this storage again and I recommend any college student that is looking for a good storage place for storing dorm room stuff to check this place out.. You will have a minor bug problem but that's fine.. Just shake the bugs out, pack up and go. Lovely staff by the way!
August 28, 2013
Google Public Storage Randy Silver
I rented multiple units from this Public Storage facility in Huntsville for a short term storage need. The price was better than other local competitors. I found the staff and facility to be exactly what I needed. It was quick and efficient to rent the unit and access it any time I needed to move, store, or inventory our furniture. This is my first time to rent a storage unit from any company. I'm very pleased with the service and facilities at this Public Storage.
July 24, 2013
Google Public Storage Dana Fletcher
this is my favorite of the public storage sites although they are all very good...pick the one closest to you and you are sure to have a great experience..tell them i sent you..lol
July 3, 2013
Google Public Storage morgan towns
Karen did a great job on helping me find an affordable storage unit in the area that was most convienent. It was a pleasure doing business with this company.