Mitchel is absolutely fantastic and always makes sure that I have what I need. He goes above and beyond to make sure everything is taken care of and he never fails to make me laugh when I’m having a rough day!
Mitchel was absolutely wonderful and very kind! Would highly recommend using this location to anyone else, 10/10!
I can’t say enough about Mitchell. The best! Quick to respond he is Soooo helpful. Mitchell is the best! Our initial conversation , he’s is sooo respectful and helpful. I am new to HSV. Area! You will love the customer service! Convenience of the easy access. Love it!
Have used them for a while. Always taken care of and easy to get in and out.
Mitchel at Public Storgage has been great with helping us set multiple units on his property. We are thankful for his patience.
Come to Public Storage it's a great place and a great place that's great at helping you keep your stuff securely safe. They help you pick the right lock that's the best recommended storage unit for you. Mitchell that works at Public Storage on Drake Ave. Huntsville, AL He is Great!! He helped us out with things that We needed when we moved in for our Storage Unit at the time! Mitchell is nice and friendly to talk to! Mitchell does a Super Job at Public Storage!!! Whatever questions or anything you need/or help in understanding in something with your Storage Unit He helps in Great Way!! Mitchell is Great at what He does at Public Storage, Mitchell, You've been great at what you do!!!
👍😀👍🏆🏅
This location is looking amazing with all the renovations! Great staff!!!
Thank you Mitchell for all the help deciding what unit size I needed. I look forward to working with you!
The property manager is so kind and helpful!!!!!
Michel has been very helpful
It's a dump and no one is ever in the office.
Exceptional customer service at my location on Drake Ave, Huntsville, AL. Your employee, Mitchell, is always personable, competent & helpful. He needs a raise!! Will not hesitate to recommend or rent again in the future if needed
Michal was more helpful and went out of his way , to help me with renting the storage Unit .... you need more employees like Michal.
Mitchel was extremely helpful and polite! Thank you from a very happy storage unit renter and this man deserves a raise! :)
Mitchel is always super friendly and helpful.
I had a great experience with these guy's the office manager Mitchell was the best customer service I have had and would recommend this location to any person looking for a storage unit. If I could give him 10 stars I would have.
Absolutely Loved the experience here! Mitchell was so friendly and helpful! I've never had any issue here, and its basically like seeing family now! 10/10 reccomend using this site!
I used Public Storage for about a year and I couldn't be happier with the place! They make it easy to get started with a storage unit, and you're able to open the gate from the road with their app, very convenient!
I've been a customer at this location for a number of years. After another recent price increase, I was feeling priced out of budget. The manager Mitchell was amazing and helped me lower my cost where I can keep the storage. Great customer service
Mitchel has been a great help when I needed him. Thank you!!!
Mitchel is a God send 👏🏾 he really made sure I was taken care of and had all the information I needed. The storage unit and the facility itself are clean and seem to be greatly managed. I will be recommending to my friends and family. The prices are affordable as well so that’s a plus.
Mitchel was nice and helpful great service.
Not only was the rental painless, Mitchell helped jumpstart my vehicle when it died in the parking lot, and was nice about the whole thing, excellent customer service!!!
In a time when customer service is almost a thing of the past, I gladly give 5 stars to Anastasia for her outstanding customer service today!!
Mitchel is the best. I would highly recommend him.
The company's paying for reviews Lady I just the Drake location perfect excellent cuz the excellent work profession good to go love it too
Absolutely best service. Nice friendly and very informative. I drive at least 30 minutes just to keep my unit here,because you can not but nice people these days. 😊 Thanks Mitchell!
Manager was very polite and helpful , location is great.
Great place to do business. Mitchel is as nice and helpful as they come. Highly recommend!!
This is my second time renting. He’s awesome and very helpful!! Great employer you have !!!
Mitchel, I hope I spelled his name correctly, just amazing.
Mitchel is the BEST!!! Super friendly and very helpful. I'm a reseller and we buy auctioned units often. This is the second time we have gone to this facility and it's always clean and Mitchel has the best personality!!! If I could give 10 stars I would!!! Highly recommend this facility!!!!!
The property management team at this location are great. They're down to earth, super helpful, and always there when I need them. I needed a light bulb one morning and the manager was able to get one for me in a snap! 10/10 recommend.
I just wanted to say Mitchel the property manager is hands down one of the best individuals I've ever dealt with as a consumer. I truly believe he deserves a bonus at the bare minimum and a raise. If I were the owners I would do everything in my power to keep him around for what an amazing manager he is.
Mitchell was super helpful and very courteous!
Christina was very helpful with renting a storage unit. Highly recommend.
I loveee this storage unit the manager is Mitchel and he was a ray of sunshine I had issues with my account but he quickly got it all straightened out GREAT CUSTOMER SERVICE ♥️
Storage layout convenient (drive up). Also, extremely informative property management that overseas the grounds.
Mitchel was so helpful when it came to getting us the right unit! He was very polite and courteous. Thanks!
Mitchell is such an awesome person, if I could give him 10 stars I would. My husband and I love his personality, ALWAYS upbeat, and SUPER helpful. We think he is a big asset to the company. Awesome job Mitchell.
I've never been treated so kindly and professional with a personal touch like at this Public Storage location. Mitchell, the property manager, made acquiring a storage unit simple and easy. I highly recommend Public Storage with Mitchell managing the experience.
I am the Commander of the American Legion Post 237. Last week I was assisting a disabled veteran that had been evicted from his home. I went to Public Storage and talked to Mitchel and explained the situation. He was able to help with with getting the veteran a storage unit. He was very knowledgeable, very professional and very very helpful.
Fast forward to yesterday, I was continuing to help the veteran get his belongings into storage. The facility was closed yesterday but I called Mitchel on his personal cell phone to let him know that I needed another unit to store the last of the veterans belongings. He met me and the moving company and went out of his way to call Zaiden at the Leeman Ferry location to come over and help us with renting another unit.
They both were very outstanding in helping me to help the veteran. These guys are an A+.
DO NOT use this place. Rented a storage unit 3 months ago for $50; they increased my rent to $85 for no apparent reason for the 4th month. I was told by the attendant that they increase the rent from time to time. I had no idea, but according to the attendant, it’s in the contract. I wish I had known this because I would have never stored my things in a place where the establishment can increase my rent whenever they feel like it. It’s such a shady way to do business in my opinion!
Mitchell is awesome!! Very personable. I love it that he’s on the property all the time. He really knows his job. A very good manager!!!
Great customer service thanks Mitchell.
These guys were great. When I moved stuff in I had an issue with corporate and a lady there helped me and made life easy. When I moved out the owner was there and helped with an issue that he did not have to do that really saved me money. If I lived across town I would still drive and use these guys if I need a storage place again.
Mitchel does a great job keeping the property clean and secure!!
I was dealing with some emergent issues of needing to move out of a domestic situation. After doing business here before I decided to try this place once again. I met Mitchell who deserves an honorable mention for a job well done! He not only took care of me but made me feel like extended family with Public Storage. His customer services and energy was phenomenol. If you guys had at least 1 Mitchell at each of your locations theres no doubt there wouldn't be other place for anyone to rent from. Great Job Mitchell and I will always be that loyal customer who will refer everyone i know in need of your services!!
A good place to put your suff
The PS team at this location takes great care of my team and my family. They are always able to help when needed. Thanks!
This is place I recommend 10 stars, and they have are really nice people that work here. Plus the pricing is very reasonable also, and it's gated in that makes it a plus.
I have been using this facility for a numbers years and the standard has always been exceptional. Michel is very helpful and is always available for questions which is why he is very respected by the tenants. The facility is always clean and secure.
Mitchell at drake was a great help n I plan on doing much much more business because of his great attitude n awesome 👌 customer service..thanks again Mitchell
Christina was very helpful and has a great personality
I Love my storage Paul Mitchell is the best
Mitchel gave me the best customer service ever really awsome person
Originally I would have given 5 stars, but then found out this was done behind our backs...After paying to rent a storage unit until the first of the month, I cleared it out and was getting ready to store some more things during a transitional period, only to discover they had rented my unit to someone else. So, as they have benefited from being paid twice for the same unit, they continue to act as if somehow I'm at fault. I have asked for a prorated amount of the money I paid to them to be returned,but have been only given a hard time and ultimately hung up on. Now Im having to pay to have my things stored elsewhere when the unit I have already paid for is being used by someone else. How is this right? Yes, customer service was great until I actually had a problem. Now there is no one willing to help us.
I don't have a storage unit at this business but I wanted to express gratitude for Mitchel who works at the Drake location. I blew a tire driving home and he saw me working on changing it and was kind enough to stop and help. He took time out of his evening to help me get home to my family safe. I deeply appreciate the kindness and plan on using this business should I need storage in the future
I was searching for a good place to storage my furniture. I look at the reviews and Mitchell off drake was awesome!!!!! Love his vibe and he so nice I recommend any and everyone to go to public storage on drake!!!!!
Christina did absolutely amazing helping me today, if it wasn’t for her i would’ve went to a different establishment!
This place is so respectful and friendly when I walk in. Mitchel help me pick the right storage, and he is so awesome made sure I was all set to go, and even showed me how to put the lock on.
Currently Using this storage location and I love the staff. If I could give more stars I would, Mitchell does a great job here and he is literally the definition of Excellent customer service.
Mitchel at the Drake Avenue store did a wonderful job with securing my storage yesterday. Very personable and really fun to deal with. he made my experience very pleasant, thank you!
Great customer service!!! He is very polite. Explained everything to me about fees and etc. He always has a smile on his face! Definitely will return if I ever need a unit again
Professional Management and Staff
Mitchel was excellent. The customer service is spectacular!! The process was quick and easy
I wish I could give more than 5 stars! This rating is purely based on my interaction and the level of customer service from Mitchel. I am not local to the area and all of the business has been done over the phone. Mitchel is attentive, informative and accommodating. It has been a pleasure working with him.
In a moment of a very sad time for me they helped me make this transition so easy and I'm so thankful for them thank you Mitchell
Amazing staff! Mitchell the manager was very helpful and answered all my questions and concerns! Definitely not will be recommending them to my family and friends!
Unfortunately, I only gave this facility a 5 star rating because there was no option for 10. The facility offers a user friendly app making it super easy and efficient to set up new account, manage payments and provides 24 hour access with the use of your phone. The facility is well lit, maintained and clean. Affordable options and a variety of storage sizes to meet your needs. The entire staff is knowledgeable and super friendly. Mitchell the property manager is a class act! He goes above and beyond to assist. Thanks you all.
Intent to recommend……10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Clean. Helpful and I will use them again
Mitchel is super awesome and good person to talk to when I needed help.
Mitchel was so friendly and helpful! Thank you for a wonderful experience!
Mitchel is very nice and helpful!!!!
I can't say enough nice things about this business. They literally saved my life! Emergency need for storing my belongings, and they were right there. So kind during my time of need. Very reasonable pricing. Secure facility. The most wonderful women Miranda and Sheritta are Angels on earth! And I must also include Mitchel! He is so kind and helpful!
Mitchell (the manager) runs the place well and has been a pleasure to do business with.
The units were very clean and easy to access. The staff was incredibly nice and easy to work with, especially Mitchel!
My girlfriend won a storage unit here in an auction. The staff was extremely a pleasure to work with and was very courteous. The guy at the front was very understanding of our situation which under the circumstances made things an ease! I would recommend the establishment to all my friends and family
Mr. Mitchell goes above and beyond Line Of Duty
And he is very work ethical
Mitchell was very helpful and made the process enjoyable. Thank you for your great personality. Need more people like you in this world.
Most affordable storage!!! Sheritta gave GREAT customer service at Public storage on Drake. I would definitely recommend everyone to her. She’s very friendly and helpful.
Sheritta is a wonderful worker I appreciate all the help they have given me here while storing here. I appreciate it all
Store #24627
Sheritta was amazing
Thank you for your customer service
Sheritta is very helpful and helped me with any of my concerns and any questions I had this is the place to go to.
Just got my 10x10 storage this was the best experience I have ever had with a company. Shermitta was the best at the front desk I had absolutely no issues. I would definitely recommend.
They have been very patient with me,polite, understanding and I will be keeping my stuff there for the long term future!!
Sheritta was most accommodating to me. Was very much appreciated. Thx!!!
Quick easy and great customer service Sheritta isnt the property manager at this location but as a fill in she was very helpful.