How to Manage Your Storage Rental With the Public Storage App and Online Account
Sep 10, 2026 / Liset Marquez
The Public Storage app and online account give customers a central place to manage important parts of their storage rental. Digital account tools support customers who want to review rental information, manage eligible payments, access rental communications, and locate facility details on their own schedule.
Public Storage also offers online rentals that customers complete in minutes, subject to availability and location-specific requirements.
Public Storage Digital Rental Essentials:
- Use the Public Storage App or online account to review eligible rental and account information.
- Make payments and manage AutoPay through the Payments section.
- Update eligible payment methods through your account.
- Review facility details and rental communications before visiting.
- Search nearby locations, compare units, and complete available online rental steps.
- Confirm facility access hours, unit details, and available features before move-in.
- Keep a separate inventory of stored items, box labels, and unit-layout photos.
Public Storage Digital Rental Tools at a Glance:
What Does a Public Storage Online Account Help You Manage?
A Public Storage online account helps you manage eligible rental details, payments, AutoPay, payment methods, facility information, support resources, and rental communications. Available account tools vary by account, device, and facility.
Eligible online account tasks include:
- Reviewing rental and account information
- Making payments
- Setting up AutoPay
- Updating payment methods
- Finding facility details
- Accessing support resources
- Reviewing rental-related communications
Keep payment details and contact information current so your account information remains accurate.
How Does the Public Storage App Help You Manage a Rental?
The Public Storage App gives customers mobile access to eligible rental and account tools. Log in to review account details, make payments, manage AutoPay, update eligible payment methods, and review rental information.
Use the app when you are moving, traveling, or managing storage from outside the facility. Keep the app updated and use the same account details you use for online account access.
How Does Online Rental Support Storage Move-In?
Online rental lets customers select an available unit and complete rental steps before arriving at the property. This supports moves, busy schedules, and storage planning from another location.
After completing your rental, follow the move-in instructions for your selected property. Review facility-specific access hours, available features, unit details, and location information before your visit.
How Do Digital Tools Simplify a Storage Rental?
Digital tools keep eligible rental, payment, and facility information in one place. Use online access or the app to review account details, manage AutoPay, and prepare for facility visits.
Digital rental tools can help you manage common tasks without a call or visit to the storage office. Confirm facility-specific details directly with your selected location.
What Are the Five Steps for Managing Storage Online?
- Choose a unit size for your project. Review boxes, furniture, appliances, and other items before renting.
- Select storage features that fit your plan. Compare available climate-controlled storage, drive-up storage, and access options.
- Keep rental information in your account. Use the app or online account to review eligible rental and payment details.
- Create a storage inventory. Label boxes, list stored items, and take photos of your unit layout after move-in.
- Confirm location details before visiting. Review available access hours, property features, and unit details before arriving.
Use the Public Storage size guide before selecting a unit.
Manage Your Storage Rental on Your Schedule.
Use the Public Storage App and online account to manage eligible rental details, payments, AutoPay, and facility information. Compare unit sizes and available features online, then follow your selected location’s move-in instructions.
Manage the details. Focus on the move.
Managing Storage Online FAQs
How Do I Complete a Self Storage Rental Online?
Search for a nearby Public Storage location, compare available unit sizes and features, select a unit, and follow the online rental steps. Availability and rental requirements vary by location.
How Do I Make a Storage Payment Online?
Log in to your Public Storage account or app and select Payments to review eligible payment options. Use the Payments section to make a payment or manage AutoPay.
What Can I Manage in the Public Storage App?
The Public Storage App lets customers manage eligible rental information, payments, AutoPay, payment methods, facility details, and rental communications. Available tools vary by account, device, and facility.
Do All Public Storage Locations Offer the Same Features?
No. Facility amenities, access hours, unit types, and available features vary by location. Confirm the current details for your selected property before renting or visiting.
Can I Manage AutoPay in the Public Storage App?
Yes. Use the Payments section in the Public Storage App or online account to manage eligible AutoPay settings.
