Public Storage Self-Storage Units at N5W22966 Bluemound Rd, Waukesha, WI

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x8'Online only price$ 41/moSmall 5'x8'- Inside unit
- 1st Floor
$ 41/mo $55Best Price Label -
5'x10'Online only price$ 55/moSmall 5'x10'- Outside unit
- Drive-up access
$ 55/mo $74Best Price Label -
8'x10'Online only price$ 76/moMedium 8'x10'- Inside unit
- 1st Floor
$ 76/mo $101Best Price Label -
10'x10'Online only price$ 101/moMedium 10'x10'- Outside unit
- Drive-up access
$ 101/mo $135Best Price Label -
10'x15'Online only price$ 123/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 123/mo $164Best Price LabelHurry! -
8'x25'Online only price$ 138/moLarge 8'x25'- Outside unit
- Drive-up access
$ 138/mo $184Best Price Label -
10'x20'Online only price$ 152/moLarge 10'x20'- Outside unit
- Drive-up access
$ 152/mo $202Best Price Label -
10'x20'Online only price$ 193/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 193/mo $257Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Waukesha
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 523)
The onsite rep Ashanti is incredibly kind and helpful! She makes this place earn it's 5 star review! Thanks for the help!
Very easy process, Began online and finished very quickly in the office. Ashanti in the office was awesome. The mobile app makes things very convenient.
I just moved my stuff in there, but so far so good! The price is right for an indoor unit and it's clean and well lit.
Ashanti was able to assist me with booking a storage unit very quickly and was extremely informative. Would recommend this location to anyone and customer service was 10/10!
Ashanti was incredibly helpful, friendly and professional. I rent a Public Storage every winter and Ashanti made this the smoothest, fastest transaction yet!
Trista is amazing!
Great property to be at, well maintained and quiet. Mary and Ashanti have done a great job here.
Had to help a friend to put something in to storage. This location was well organized and clean.
Once I’d heard Ashanti got moved closer I just had to visit, she was amazing at the other location and just as much so here. The office is spacious, neat, and clean.
Great customer service, clean office and the most polite staff; especially Ms Ashanti (I hope I spelled it right).
the location was nice clean and organized.
Mary is a huge asset to your company and a total gem! She’s outgoing and personable! Goes above and beyond!! If I was an employer especially nowadays!!! I totally treasure her and she’s one a few and far between wonderful good hearted people to make sure your experience with your company is a very pleasant one! Do NOT ever lose her! You have Gold right now!!! Thank you Mary if you see this?.. YOU ARE A ROCKSTAR!!! Thank you for ALL your help!!!
Mary provided a great experience. She kept me informed and help me navigate a challenging move from the city! I will recommend to others.
Family was in a hurry to find a storage unit due to unforeseen circumstances. Mary at the Public Storage in Waukesha off Bluemound road was PHENOMENAL! She was knowledgeable about options and use that to help us figure out which option would work best for us and our situation. She showed us indoor and outdoors options and really helped us out so much. The most exceptional customer service my family and I have ever received! I highly recommend checking this place out for storage! Thanks again Mary!
We rented a unit to store our daughter’s college items instead of moving them all the way back home and we couldn’t be happier with how accommodating and helpful Mary was! She went above and beyond to insure our satisfaction! We will definitely use them again and highly recommend this location!
I called to confirm about my move out and asked Mary about refunds since payed in full at beginning of the month and moved out July 9. She answered no not that late in month. She was respectful and kind in her response.
Mgr Mary is terrific. She is friendly, helpful, and energetic. The site is clean and well-maintained.
Mary was very friendly and very honest, was willing to help with our situation!! Very much appreciated!
Just wanted to give a HUGE thank you to Mary! She made my Experience with moving a much less stressful. She was very Attentive answering any questions I had and helping me in any way possible.. She definitely went up and beyond!!!!
Mary went above and beyond to make renting a unit easy. It was an extremely positive experience and it was because she was so easy to work with and friendly.
Mary was VERY HELPFUL AND INFORMATIVE. She took the extra time to show us different units and to explain and made sure we understand how to pay online. She even helped us pick out boxes and mattress covers to best suit our needs. Mary is the poster child for Public Storage, She really goes above and beyond!!!!
Mary, has been absolutely terrific, and made the effort in moving , much easier with all of her assistance. Mary took time to explain all things with me, and assist in boxes, tape, locks, and all that I needed. Terrific employee , and we appreciated all the help ! thanks much Stacy
Mary was awesome. Called so I didn't get late fee
Loving my experience at Public Storage so far! I was out of town when I originally reserved my unit and the property manager, Mary, has been more helpful than I could have ever asked for! We moved in on time and it would have never happened without her willingness to work with me. Thank you! Highly recommend!
Mary was an absolute pleasure to work with. Broke down the entire invoice and explained it to me. Great service!
Mary was so helpful! Excellent service!
I happened to be in the Waukesha area and I was told I could go into any public storage with issues I stopped at the Waukesha store and was so excited to see Marry working there I see her always in west Allis but I was sad to hear she wasn't going to be there anymore. I will make the drive to Waukesha with and business with my storage just to have Marry take care of us I have been in customer service for 35 years and Marry is in the top 10 I've seen work so hard. I offered her a job with my company she refused saying she loves her job and is happy. I sincerely hope public storage knows what a gem they have with her
Mary was super helpful and kind she really took her time and helped me and my family
Mary was very helpful last night we came in right before closing and Mary was so nice and helpful showed us the storage and it was dirty she said let's go into the office get paperwork done and I'll clean before I leave . And we came back laster and it was sparking. If you look up Great customer service you will see Mary's picture. Very helpful compassionate and really cares about people and her job... Thank you Public Storage for a great place and employee
Mary is a awesome person helped me out great
Donna was very friendly and informative
I love every moment with Donna, she made me laugh and made the experience out standing
Donna was very helpful and quick to getting me the storage unit that would best fit my needs.
Donna gave great customer service
Donna was very helpful and super friendly moving me into my new storage space! Thank you!
Was very helpful and nice!!
Donna was very polite and provided excellent customer service.
Donna was great very friendly and clean place highly recommended
Donna was great highly recommended very clean
Donna rocks! I was having a rough few days. Had to move to a small apartment and she made me feel wanted and welcomed here!!!
Mary was very helpful, gave great advise on picking a unit to meet my needs. Informative, efficient answered all my questions made the whole process quick and easy.
Great service
Mary was very kind and very helpful
Thanks for helping out with the storage Donna.
Donna was very kind and helpful to ensure my experience was 5 star
Donna was cool, very friendly had a good experience
Donna was really nice and helpful. Explained everything very well
Donna did a great job getting us checked in! Thanks Donna!
Great service!
Awesome service.
Great service
Donna helped me find the right size storage unit for my needs and had awesome customer service while doing so!
Donna was super friendly and helpful. She worked to make sure I was happy and helped me figure out a solution for my storage needs. 10/10 would recommend!
This is for the Waukesha Public storage. Logged into our account today because it said our auto pay was deactivated and I noticed that our rent for next month went up 47 dollar. I contacted someone thru the chat and they pretty much said they are allowed to raise rent whenever. Awful awful company to do business with.
Thanks Donna for your excellent customer service!!!!
Donna was great
Donna is super friendly, great service.
Donna did a great job and explained everything well.
Donna was very helpful and nice..
Donna was so awesome and helped us out very much
Donna very nice customer service, nice to meet her
Very friendly service. Donna was very helpful.
Donna was a pleasure to work with and got Me in and out in no time
Nice experience with Donna great customer service
Donna is wonderful best customer service ever highly recommend bluemound. Location and see Donna
Best Customer ever. Donna will do whatwver she can to accomendate her customers. Great Service
Donna provided us with amazing service. She was responsive to our inquiries and made renting space easy from making a reservation to securing the space. I highly recommend Donna and Public Storage - Blue Mount Road, Pewaukee
Awesome service very friendly
Thanks for helping me in completing the process very smoothly 😀
Donna did a great Job
Donna was extremely helpful! :)
Donna was very friendly and has wonderful customer service
Easy fast and soooo pleasant. Donna was so helpful!
Donna was so helpful and nice
Ended up going elsewhere! Considering at noon no one was at the office! Had a reservation and everything! Several people came and went in the 3 hours! Nobody ever showed in the office!
Donna is awesome
Donna is amazing here customer service skills are stellar would recommend people to come to bluemound location
Donna was amazing! Very friendly and helpful!
Very helpful and erricient
Donna is extremly helpful and helped me save my unit
We’ve had a storage locker here for a while, but we decides we wanted to downsize recently. Donna was very helpful, and we found a locker that worked better for us.
Easy process, Donna was great and took care of everything!
Donna was very nice and informative. She happily answered all of our questions. We are super happy with our experience!!!
Donna was awesome!
Donna gave great service
Donna was excellent and super helpful. Highly recommend!
Donna was very helpful and kind.
Donna was great!
Donna was very pleasant and very helpful. So was a great help I appreciate it
Donna was amazing her customer service skills are so professional she was friendly and vey nice i would recommend this public storage to anybody I love my new Storage facility
I just love Donna she had awesome customer service!
Thanks Donna for your help!!!
Donna at public storage located on Bluemound Road in Brookfield was very generous and pleasant person, she help me got a discount on my storage unit nobody else would not do this for me, I've been renting their storage unit for 9 years and never received a discount nor low rate on my unit until Donna help me save more money she is a very unique compassionate person to deal with, so talk to her if you plan to rent out a storage unit from public storage, Thanks so much Donna!
Decent storage place, great price.
I had a great experience getting a storage unit here. Donna was a great help and made getting a storage unit super easy!
Donna is super sweet and friendly:)
Donna was very helpful with all my questions and storage needs
Donna was extremely helpful and kind! Was easy to get the unit we wanted!
Donna the manager was very professional, respectful, kind and very helpful. Donna helped me with everything I needed to utilize a storage unit.
Donna was super helpful with all of the information and seemed as she knew this place inside and out.
Donna was helpful and answered all my questions. She’s great at her job and super personable! She is on it!!! Great experience!
Excellent service and very knowledgeable. Very helpful
Donna was very pleasant to work with and answered all questions I had
Wonderful customer service! Very helpful! Quick and easy to open a new unit.
I would give this location negative stars if it was possible. I rented my unit 2 weeks ago. I have a 5x8 indoor unit. I rented online and that process went well. This week; however, I tried accessing my unit on Monday morning and Wednesday afternoon. Both times all the entrance doors to the building were blocked with snow. I called this morning (Friday) and left a message around 8:30am telling which building and unit I was in and said I needed to get in it so if someone could please come out and clear a path I would appreciate it. I got to the property today about 12:30pm and there was still no path cleared to any of the doors. I parked outside building B and called the office. When the employee answered I proceeded to tell her that I called this morning and left a message about clearing the snow from the door. She responded that there was "too much snow and she wasn't going to break her back" to do that. I replied with "Well, isn't that your job?". She of course got defensive and rude and told me if I "have an outside unit that I'm responsible for clearing the snow in front of it". I tried to respond with "I don't have an outside unit" and she talked over me telling me not to "raise my voice at her"and proceeded to hang up on me. I never even got a chance to talk. I couldn't believe the treatment I had just experienced so stormed up to the office and went in to confront her. She was on a personal call on the business phone and told me to leave; however, she lied because she told me it was a customer. She told the person on the other end "I'm going to have to let you go" that's how I know it wasn't a customer. You wouldn't talk to a customer that way. I proceeded to explain to her again that I had tried to access my unit twice this week and left a message and she needed to come out and remove the snow in front of the door. She continued to refuse and kept telling me to leave and do it myself. I then told her to give me the number for her supervisor and she refused to give me that as well. She just kept telling me to leave, also threatening to call the police. I told her to go ahead and call them because I had done nothing wrong. I was asking her to do her job! If she couldn't physically do it, couldnt she have called a maintenance person? All I wanted was a clear path a couple feet wide so I could actually OPEN THE DOOR TO THE BUILDING to access the unit I am PAYING for and so I could SAFELY carry my dresser into the building. She eventually agreed to come outside, telling me she'll clear as much snow as she wants to clear and only enough to open the door. Again, she told me to leave the building. I refused. I told her I would leave when she is ready to come back. She proceeded to go to the bathroom first and really took her time. I stood patiently. When she came out and went to the back room, I went back to my car and drove around the building to wait for her to come back. It took about another 10 minutes for her to get back there. When she got to the door, she literally scooped 3 shovels of snow, checked that the door would open and not all the way, only that it would open and got back in her car. I had a huge snowbank to walk through carrying my dresser and about 18 to 24 inches to squeeze through and carry my items through. I scuffed my dresser on the outside of the building trying to get it in the door because I was struggling to get through the snow and carry the stuff. I truly cannot believe the way I was treated today. This employee was also the same employee that checked me in 2 weeks ago. She is a middle-aged woman with glasses and short hair. The day I checked-in she asked me to do a review for her on Google. I didn't because in my opinion she just did her job. She said hello, took me to my unit and that's it. My unit had broken glass in it and rodent poison and a broken string for the light. She gave me an extra string she had in her pocket and told me to tie it on. I only leave reviews for exceptional service and my service today was EXCEPTIONALLY TERRIBLE! Think twice before renting here.
Donna made everything very smooth:)
Bueno Donna
Wonderful service from Donna! Great response time and answered all my questions.
Very friendly service and quick.
I would give a zero if I could. Terrible customer service and no one calls you back after multiple messages.
Very helpful and nice! Would definitely do business here again and will recommend to others
donna the best sevice
Donna was outstanding & very helpful! I would recommend this location to anyone!
Donna is great to work with!
Donna was a huge help with getting things all situated for me during the move, great customer service!!!
Donna was very helpful
Very good service
Donna was very helpful and it was very quick and easy to rent a unit
Donna helped me efficiently and now im all set and ready to go!
Donna was extremely helpful and pleasant
Donna is a wonderful person
Simple to set up. Donna is very helpful! Highly recommended 👌
Donna was great! Highly recommend
Thanks, Donna!
Donna is amazing. Quick, efficient and effectively explained everything to me. Thank you Donna!
Excellent service.
Donna was so helpful and friendly! It was easy to select a unit and get signed up to start using it same day.
Donna was very informative and professional as well as helpful, good experience.
Very nice I will let people know to come here
Great, easy experience! Thank you, Donna :)
Donna is a consumate professional. Patient and kind, and answered all my questions. Thank you Donna
Donna was very helpful & efficient.
Donna was very patient and explained everything in detail! Highly recommended coming here
Donna did a great job!
Donna is AWESOME!!! So helpful!
Donna was friendly and personable, and got a unit same day for a very affordable price.
Wonderful, easy process! Donna was very friendly and helpful!
Donna was very professional!
Donna did a great job
Donna was awesome.
Donna is wonderful and amazing came in to get storage ideas would recomand to everyone to come to rent from Donna
Dona was very helpful and nice. Explained everything to me to the t
Donna was wonderful. Excellent customer service and very personable!
Donna was delightful to work with!
Donna was very helpful excellent service with a smile would recommended to anyone
Thank you Donna for recognizing that we are a long time customer. For going above and beyond reviewing our account on your own and saving us money! That's truly awesome customer service!
Donna helped me get a storage unit fast and was very helpful
Donna was the staff member on duty. She was very helpful with setting up my unit and giving me full disclosure on the facilities operation rules. Thank you very much.
I absolutely love Donna!! She is great with customer service and is good at her job. We always use this facility for our storage needs because she is here. We refer our friends here too!!!
Donna was excellent! Highly recommend!
Donna was awesome and super helpful!
Donna was amazing. She is definitely professional and helpful :)
I worked with Donna and she was a big help. She took her time showing me a couple different size units.
Thank you Donna for an excellent customer service experience.
Donna was very friendly and informative! Building and area was clean
Donna was very helpful in setting up what we needed.
Donna was very helpful and knowledgeable. She made the rental process easy to understand and quick.
This was my first time ever needing to use a storage facility and Tasha made the process very easy and comfortable. I'm glad she came to help out on Monday because I really needed to start moving my things out my apartment immediately!
Donna was very nice and professional and very informative thank you
Donna was very helpful! She explained everything and made the check in process a breeze.
Donna is great! Awesome service.
Donna was amazing, she showed me multiple units over multiple days, was patient with my questions and made sure I was making the right choices for us. Can't recommend highly enough.
Donna was incredibly friendly and helpful!
Donna was very helpful!
Great service, got a promo for the rental. Unit was clean and well maintained. Thanks Donna and team
Great customer service!
Donna was great
Donna was great
Donna always takes care of us.She makes everything easy!!!
Donna was Amazing
Donna was very helpful
Thank You Donna for the wonderful customer service! Super friendly and helpful!
My experience at Public Storage was amazing. Donna was very knowledgeable and helpful. A very friendly environment
Donna, was very helpful and friendly
Great and fast rental thanks to Donna
Donna was fabulous!! Thank you!
Super duper service Donna
Donna - was really nice and helpful
Donna was a wonderful in helping us decide what size unit we needed!
Donna was informative and helpful
Donna was very informative and helpful in choosing the best storage unit for me.
Donna was professional and got me what I needed for storage
Donna is GREAT! I Love the customer service and her good vibe. The only storage I would rent from. I highly recommend this public storage.
Donna is a big help. A+++ service
Miss Donna was very helpful , friendly and nice to talk to. Great service😄
Donna was friendly and very helpful!
Donna Extremely pleasant to work with and friendly! Very clean!
Donna was nice and gave us great service!
Donna was the best!!!!!
Donna was very polite and helpful! would reccomend you check this place out!!
Wendy helped so much! She explained how everything works and she was sooo friendly! I would recommend this place to anyone who is looking for a storage place!
The caretaker (owner?) is rude. Units are small.
Donna made checking in to my space a breeze.
Went to look for storage places for my elderly neighbors and Donna gave my storage sizes and prices to show them very knowledgeable and great Customer service would highly recommended
Wea nice space at a low rate
Donna was fantastic
Donna was very informative and the store was very very clean! Would highly recommend
Donna here is really good with her service and helpful , Thank you !!
Donna was amazing telling me my storage options
Donna is the queen of storage!
Miss Donna was awesome and very helpful in letting us know how to vacate one unit and combine them.
Donna is da bomb!
Donna was very helpful and friendly and took care of me right away I really appreciate it you guys are the best!
Donna made the process of getting a unit a breeze.
Amanda was wonderful :)
Donna gave solid service with a smile
Donna was very helpful with the process of signing up for the storage unit. She was very knowledgeable and answered all of my questions. Great service.
Donna was very helpful through out the whole process. Customer service was excellent.
Donna was amazing. She walked me through every unit and explained everything in full detail.
Donna was very helpful with getting our storage unit set up.
Went to get ideas for my storage needs and Donna was very helpful
By far the best service ever from donna. Was very through on the explanation of everything.
Excellent experience! Donna was super helpful and explained everything to me thoroughly so that I was very well informed before buying storage. Thank you
Donna was super helpful and the process was very quick!
How do I make a payment on line?
How do I make a payment on line?
Donna had me setup with a unit in 15 minutes.
Donna is great and a pleasure to work with! She helped answer my questions and solve any problems I had. Thanks for the help, Donna!
Donna was wonderful and cheerful! Very great experience today checking in!
Great service! Donna was very helpful!
Donna was very friendly and helpful. Thanks!
Donna is a rockstar! We were stressed when it came down to finalizing our move and Donna was so helpful, she even stayed late to finalize things for us.
Donna was immensely helpful with my renting a unit to store my stuff . I am recently divorced and she uncomplicated the process for me even staying late when o got a little lost. Thanks again Donna
Donna was awesome
Donna gave me excellent service, made the process easy, and was a pleasure to do business with!
Donna was very helpful!
Donna was very helpful in setting up my unit!
Donna was excellent! Had a mix up and ended up arriving for my check in close to closing time and she helped me out. Was very cheerful and brightened my day!
Donna was great at giving me advice about my storage needs and how to protect my belongings
A nice place and the owner is very friendly and helpful if you can be with what you need
Donna was a pleasure to work with
Donna rocks
Stopped in to look at some storage units and Donna was very friendly and knowledgable. She helped us to identify the best fit for our needs and provided clear detail of rental terms & conditions and the secure environment.
Donna was great!
Donna was great! She made our experience quick and easy.
Donna was very helpful and kind. She made everything really easy.
Donna did a great job getting me set up quickly! Highly Recommend!
Donna was very nice & helpful with making sure we college kids understood what we were doing. Was very patient with us having to call parents and figure things out on the spot. 11 month update: still good. Donna is still nice. 10/10 would recommend
Got my desired unit today. Service with Donna was fast, very clear and professional.
Donna was very helpful. Help me find the perfect unit
Donna was great!
Donna was awesome!!! She helped me with my lock!
Donna was awesome helping us!!!
Very efficient! And friendly! Thanks Donna!
Donna was awesome
Great customer service from Amanda!
Cassandra was a great help
Donna was very nice and made this quick n easy!
Had such a great experience at public storage today!! Amazing customer service, she ended up having to show us several different sizes and chip ice away from the unit. Donna helped us get a unit for our vehicle she was awesome! Thanks donna!!
Donna is amazing fair prices
Very nice, great service.
Donna was very knowledgeable, friendly & helpful!
First off Donna is amazing. I came to change units and my intentions was to move the same day I changed units. Donna knew I was by myself to take all my belongings and put it in another unit and she was so kind enough to help me the whole time. That was a great relief and help to me. I so appreciated her assistance. Just chatting with her she has such a beautiful spirit. What an awesome employee you have. Thanks again Donna for all that you do.
I am a previous employee and I had a great experience helping customers with their needs.
Donna was a great help
Donna did a great job!
Garabage service. Even distric manager alex has poor attitutde. If i could give negitive stars i would give negitive 5. Instead of possitive 5. I dont even wanna give them a one star(but have to in order to post this)thats how bad my experience is with public storage.
Donna was courteous and welcoming when we walked in which surprised me since we got there twenty minutes before closing. She is a locker which was the size we needed so we took it and we were happy with everything. Thank you Donna!!
Worked with Donna she was so helpful answered all my questions Very pleasant to deal with
GM responded to my complaints same day and is making sure the issues I had will be taken care of. I appreciate the customer service he provided.
Donna was such a great help. And made my first experience pretty comfortable with storage units.
My experience renting a storage unit for the first time with Donna was great! She was very helpful and knowledgeable.
Donna is a very sweet and excellent person to help you with whatever you need. I highly recommend her.
Donna was extremely helpful friendly and personal
Donna was wonderful! Her upbeat personality made the mundane process of getting a storage unit fun.
Dona was very helpful
Donna did a great job taking care of getting a unit set up for me.
Donna is awesome and very helpful!
Amanda was great at getting everything set up for me very efficiently and answering all my questions!
Updated review. Took many months to have the lightbulb that was broken when I signed the lease fixed. They raised my rates twice in the first 8 months, by $30-40 a time. Ended up canceling my storage locker.
Donna was really knowledgable and helpful during the process of renting a unit. Highly recommend this place
Donna gave us wonderful customer care and was very thorough!
Donna very nice customer service. Excellent experience.
No one is ever there when it says they will be. Extremely frustrating.
Donna was extremely helpful and professional😊
It was a quick and easy process to get a storage unit with Donna she was very friendly and knowledgeable!
I've had nothing but good experience at this location. Thank you Donna for your outstanding work!!!!
DON'T RENT HERE!!!!!!!!!!!!!!!! they will jack up your price in only a couple months. Also, they are EXTREMELY incompetent! I sent a check which they claimed they never got, so I stopped by to write a new check in person. Then, they ASSURED me that if/when the first check showed up they would contact me to verify whether I wanted to have it destroyed or applied to my next month's payment. However, a few days later I saw the money taken out of my account for the first check, and I was upset that they never called to verify this as I wanted to have the check destroyed. In the meantime, I accessed my account online to see if the payment had been applied to the next month in case they never got around to refunding me. But nope, my second payment of 103.00 was not posted to my account, so it looks like they just stole 103.00 from me. I certainly want my 103.00 back, as I will be looking for a new storage facility before next month arrives!
This storage facility is immaculate and the manager, Donna, is always friendly and helpful. She takes great pride in her work and it shows. Keep up the great work and you will continue to get my business!
Donna did a wonderful job getting us all settled in. Great customer service!
Donna was great! I felt like she was very thorough and took great care of me!
Donna was great. Had the answers I was looking for.
Donna. Did a great job.
Donna was great!!
Very polite . Explained every thing .
Donna was very informative. Great job!
Donna was very helpful and answered all of my questions!
Donna very helpful and friendly
It was a great experience renting with Public Storage. Talking to Amanda was a pleasant experience she was very professional helped us getting everything setup. Didn’t take long at all. We got a great deal it was a Labor Day sale.
Donna wa Avery helpful and friendly
Donna was extremely helpful and understanding about my brain blunder when explained that I needed to rent my unit early.
Donna gave us amazing customer service and I highly reccomend everyone use this space!
Donna was a big help getting my storage unit setup quick!
Great experience working with Donna.
Donna was great and quite helpful. During a stressful move, she made sure we had the room we needed right away. Highly recommended.
Donna was very helpful
Donna was great taking my payment. Courteous and a smile!
Donna was very helpful in getting me checked in and explained everything clearly.
Not so happy that I couldn’t get 24 hour access. That is the main reason I went to this location. Don’t think you’re going to get it you probably won’t.
Donna was an amazing help with getting my storage unit. Great customer service
Toni and Donna were awesome. Convenient location and great service.
Donna was polite and professional great service deff recommended to colleagues .
My buddy and I showed up needing a storage space quickly and Donna was quick too act. So friendly and helpful. Definitely would refer too anyone looking
Donna was nice, and efficient
Donna is amazing!!!!
Donna was very helpful!
Worked with Donna. Great experience. Clean and safe facility. Manager even lives on site in an apartment for added security.
Donna was super helpful!
Donna helped my father, grandmother, and i to get a few storage units. She was so friendly and helpful. I would absolutely recommend her to anyway
Wonderful customer service from Donna. Friendly and very helpful!!!
Great check in
Donna was very helpful and friendly with helping us rent our storage unit.
Donna did a great job and got us set up super-quick!
Great move in from Donna.
Donna was very professional and helpful when moving into our storage locker.
Donna provided great service and I would definitely recommend renting here!
Great service from Donna!
Donna was outstanding helping us move our sons dorm room into storage. She was very accommodating to our needs.
Very friendly, great service from Donna
Donna was amazing here. I recommend this location over the Arcadian location. She was friendly and helpful. Prices very good😊
Alex was fantastic. Very easy and helpful for set up
Donna made our transaction a breeze to understand and had our unit ready within an hour of making our reservation.
Donna was very personable and helpful getting my storage unit set up.
Donna, the property manager was exceptional to work with. She was clear and very friendly. I would definitely recommend renting here.
Donna was great, helped us get everything worked out.
Donna did a great job telling me my options and the price and options were right.
Donna was very friendly n helpful. It went smoothly thru process of registering on such short notice. She was informative.
Donna gave us great service and was very pleasant to speak with!
Donna was extremely helpful in renting a until for me. Highly recommended.
I signed up online and had a call back within 5 minutes. No attempts to upsell or tell me the online deals didn't apply. Very nice change from most of the other places I applied to. And Donna was super helpful and friendly. Good experience.
This place is great,very organized and efficient,Donna was super friendly and help ful!!
Very friendly and helpful!
Great help from donna. Fast easy service even with having my two little girls along.
Donna is the most helpful, genuine, and she provides excellent customer service! I choose to do business with public storage over the other two competitors because of the sincere personalized service Donna provides! Plus there rates are the best in the area as it turned out! If you are in need of a storage facility I highly recommend that you stop in and see for yourself the beautiful clean and secure facility along with the best customer service I have experienced! Bruce P. Pewaukee, WI
Donna did a great job helping me with my unit!
Liked it
Customer service is good. Easy to get a storage spot. I moved my stuff from a public storage in Skokie, IL and I am comparing this place to them. If I haven't seen the Skokie place, I would've probably never noticed. I came to this place a few times and the main gate was open. The first time it was open, I thought it was an accident or equipment failure. But I came back a couple days later and it was open. The flatbed carts don't have a designated spot. They are just scattered everywhere. The concrete from outside through the door (in my particular buidling) is uneven, so using the carts to there potential isn't even possible. It's an uneven enough, to where you can't stack anything o n the carts, otherwise it falls over. This location doesn't proate your rent either. They do for move in, But Not move out.
Great service Donna!
Donna was very friendly and helpful. She went out of her way to help me.
Donna was very helpful, friendly and went the extra mile.
Great experience. Met Donna as storage manager and she was very helpful. Really appreciate!!
Such a fantastic service from donna. Top rate for customer service
I met the nicest lady who awnserd my questions and spent time really takeing care of my needs if you ever go ask for Donna. She makes the place and experience better.
There is so much positive that I could say about my experience with this place...where do I begin? I have to admit that I was nervous about trusting my belongings in a place other than my own home. I dealt with a woman named Donna, who ensured me that everything would be safe and sound within your walls. I work in customer service as well, and understand proper customer care. Donna showed just that. Customer CARE!!@ SHE TRULY TOOK CARE!. I will be recommending this place of business to everybody in the future, as my dealings were nothing short of amazing. Thank you.!!!
Excellent service from Donna very friendly
Donna was awesome showing us are space great customer service
Donna did a great job showing me the space. Great service!
Donna was very nice and helpful
Great service from Donald thank-you!
Donna was really great during my visit. She helped me a lot.
Great experience with Donna wonderful personaltiy
Donna was extremely helpful. Painless experience.
Donna was super helpful, happy with the experience!!
Donna was very friendly and easy to work with. Quick and easy experience
Donna was awesome! She was the most informational and kind rep I ever had! Thanks, Donna!😊
Donna was a fantastic lady and helped with everything that I needed help with.
Donna T. was amazing! She helped me so much! Couldn't ask for more friendly service! So personable! You need storage?? This is the place to go!
Donna was very helpful and made the process easy
Quick service, Donna was very helpful
Donna was very helpful and made things super easy
Donna was nice and professional
Donna was very helpful and knowledgeable!
Donna is awesome to work with. Easy process and she made it seamless to get a unit on short notice.
Donna is wonderful and goes above and beyond in customer service.
Donna was great... going threw things and she gave me some good advice and a kind shoulder
Donna was very kind and very helpful
Donna was awesome and very knowledgeable!!!
Donna was very helpful thanks
Excellent customer service from Donna.
Donna was awesome! Great customer service
Nichole was wonderful with helping me select a storage that best fit my needs!! Thank you would definitely recommend public storage in Waukesha!
Very professional and super friendly Sandra is great at what she does and so helpful.!!!
Move in was very easy and fast. The unit I originally selected online was going to be a little too small once I saw it but Sondra was able to help us switch to a larger one without any difficulty and still let us use the $1 first month. Very satisfied!
Sondra was excellent I had absolutely no issues with this place. I highly recommend to everybody.
Donna was very helpful and patient. Great customer service!
Sondra was awesome! She was so nice and helpful. Great experience
Thanks to Sandra for helping me out.
She was so helpful and kind. Very informative and professional. Thumbs and thanks again Sandra!
I currently have a unit here, and unfortunately it hasn't been a great experience. Was informed today that I was charged $16 more than my agreed upon monthly rate (nearly 10% increase) after only having the unit for 4 months. I received no notice, and was not provided any other reasoning other than it was simply a rate increase. I'd actually understand if there was a smaller rate increase due to demand, but this was excessive and uncalled for. It's almost like they try to increase the rate at an amount that isn't quite enough to force people to go to the trouble of packing up all their stuff and moving to a competitor's storage unit. The unit itself and the security is satisfactory otherwise.
Sondra did a great job helping us today. She transferred my reservation over from another storage place, showed us the unit and made sure it fit our needs! She has great customer service skills. Very personable. Will recommend this place to others!
From my first moment i called i i have had incredible service from the 800 number to our new friend Sondra, she is very knowledgeable, she showed us the different units, and helpped us choose the correct size. Sondra made this whole process quit easy. And stress free. I really enjoyed her. I would definitely tell my friends to use this storage unit. Don't loose this worker. Sondra is FABULOUS!!!
Sondra was very friendly and personable. She was a huge help and very informative about the moving supplies and what I would need to keep my items safe. I would definitely recommend this place to others just because of her and her wonderful attitude!
Sandra made everything super simple and easy. Would definitly recommend to friends
Sandra did an awesome job getting me signed in today! Very nice and professional.
Domo was awesome and quick!
Have made the on site manager and the district manager aware of a leak in my units ceiling. The on site manages solution was to file and insurance claim. She also suggested moving to a different unit with me being responsible for the labor to move everything. Showed the on site manager the mildew on the ceiling and the shingles missing from over my unit. To date nothing has been resolved and this has been going on for over a year now.
Sandra was great! She was very understanding when I needed to reschedule my appointment last minute & was fantastic when I came on site! Thank you Sandra
Sondra was a pleasure to work with while figuring out what storage unit we needed. She was very informative and it was a very easy process!
Great service. Fast. Sondra was very helpful. Good biz to deal with.
Dealing with Mike is very pleasant and easy. He made the process quick and addressed all my needs. Highly recommend. Back today a year later and same great service from Sondra Great place and service
I rent this place usually to store my car when I am out on vacation or business trips for longer days. Place is very nice and people, specially Sondra really helped me during the process to make it easy move in and out .
Very nice and clean
Outstanding service from Mike! Ohianna was good, also, but she's gone!
Sondra thanks for everything you where very nice and quick
Sandra was great .everything Is good.
Sondra was very friendly
Sandra was there to take care of me and was really nice. Very knowledgeable and courteous. Is always a good experience dealing with the personnel at this location.
Sondra was awesome and supper nice!
Sandra did a fantastic!!!
Sondra was very helpful and explained everything I'd need to know. Thanks!
Sandra was great
Fast and efficient for getting the unit.
Sondra was super sweet and helped us understand the contract.
Sondra Welcomed Nicely Shown the storage place Greeted Explained Prepared rental agreement Everything did up to our satisfaction
Sandra was very nice and helpful it was very pleasant doing business with her
Very quick and easy. Sondra was a huge help with the process
I came in about my lock today and sondra,was very helpful and excellent customer service thank you sondra
Excellent for many years. Have been with them for over 20 years. Always respectful and helpful
Sondra was very helpful!!! Explained everything and made sure all my questions were answered.. I will be telling all my friends about the great serves I had here!
Went in to help my neighbor to find a place and the lady that was there sorry had a weird name Oriana or ohana I do apologize, but she did a great job in finding a unit we had her show us 3 different ones sorry keep it up.
Came to help my daughter move some stuff and delt with the nicest ps employee I've ever delt with Daniel thank you for helping me with the dollys thanks again
Daniel had amazing customer service very helpful in finding me the correct unit for my personal items to store. He's was very good at answering my questions. The place was well kept clean very happy with this storage facility and it's staff...
Had enough of this place raising rates (two times in past two years) for NO VALID REASON. Moving out by end of the month as I've found equivalent and LOWER COST locations abound in the area. Won't recommend this place to anyone!!!!! They are a RIP OFF, absolutely NO PLAUSIBLE REASON for the rate increases!!!! Property hasn't changed, security hasn't changed, NOTHING TO JUSTIFY JACKING UP RATES!!!!!
Daniel explained everything perfectly to me.
Daniel Cruz had great customer service and made my visit quick and easy. Loved this place and the efficiency!!
I was treated very nice and professional. Everything was explained and covered in detail including the supplies available to use for items placed in storage. I was treated as a person and not just a number. The people here I give a kudos and keep up the great work.
Service was great and Stacie did an excellent job assisting me. Will continue to use this facility
Came in to make a payment and had a wonderful experience with Daniel. He just seemed so friendly and happy with his job and you don't see that in customer service a lot lately. I will always store my stuff with public.
Customer service is great, but the company is misleading... Rates change all the time, and all of their units does not have promotions... Storage tells you it's $1 for the first month rent, and $24 for the administration fee... When you go in to rent, they try to sell you their lock that is over $20(you can get the same lock TWO LOCKS at Walmart or Menards for the same price... They try to sell you insurance that doesn't guarantee you any money back... SO YOUR FIRST MONTH IS NOT $25!!! If you plan on staying six months or more, they are definitely going up on your monthly rent... NOT $2-5, but $10-20!!!! They are horrible at plowing in the winter, and the gate gets jammed periodically. Mike Brassil which is the DISTRICT MANAGER NEVER RETURNS PHONE CALLS WHEN THERE IS AN ISSUE... I am doing this for my Father who storaged here, and he moved his belongings to "storage masters in New Berlin." WAY BETTER DEALS AT STORAGE MASTERS(THEY WILL BEAT ANY PRICE OFFERED AT ANOTHER FACILITY) public storage managers try to get you to rate them 5 stars for bonuses for their boss..
Daniel did a great job getting me set up
Requiela is a very friendly person and help me to find what I was looking for. With the right budget she is a very important person to your company I will recommend this storage unit to anyone looking for storage I will be using this in the future.
Catherine was great. In and out no problems. Very knowledgeable.
Dar is very helpful and she made choosing my storage easy.
Dar is courteous and polite, helpful.
Dar was absolutely helpful, kind and courteous in helping me find a suitable storage locker to suite my needs. I highly recommend public storage on bluemound waukesha Wisconsin. Thank you so much! :)
I really trust my belongings being at this location because Dar is always on the property making sure myself and others are ok. Wonderful experience with her.
I've been using this storage facility for a few months now, and DAR has been highly appreciated since day one. She knows what she's doing and will put her duties to the side to accommodate me. Thank you for the great experience..
Dar is a wonderful manger, very helpful, answered all the question I asked her. Very positive attitude, just wonderful.
If no one else is caring and helpful, Dar is! She makes sure evrything is going smoothly everytime I come to this location. Thanku Dar : )
Very pleasant and helpful. Would refer!
Property manager Dar was very polite, professional and helpful. The move in process was very easy.
People were awesome and friendly. Dar and Catherine both did huge a favor for me. Appreciate everything they did... I would reccommend this place in the future to anyone and know I will be returning as well if I need anything.
Dar was very HELPFUL
Catherine was awesome I was greeted as I walked By My name which is a difficult name and She was very courteous and professional never experienced service like that in one of those facilities they've got My vote from now on #happycustomer
Dar was amazing and very helpful! I couldn't be happier with the awesome deal for the first months rent! Highly recommend
Dar did a fantastic job setting me up with my unit. Always friendly and accommodating. I had borrowed an appliance dolly and my moving partner canceled on me so she said I could just return it in the morning. I was so happy I decided to pick up a few boxes. Great no hassle sales!
Dar did a great job. She was very clear and knowledgeable when it came to helping me get my storage unit. Great customer service!
Dar is awesome best customer services we ever had regarding storage rental.
I called into at the last minute on the last day of the month. Traditionally this is a horrible time to make a storage decision. When the office did not answer my call went to the main office. The woman at the main office set up an appointment for me to look at a unit within 30 minutes. Before I even get off the phone with the main office the Bluemound office is already on hold attempting to confirm my appointment. Once I get there Dar, the sales rep quickly confirms my needs. Wastes no time showing me the appropriate unit and the best deal possible. I am a consultant and a very large part of my business is helping companies exceed customers expectations that are far higher in this "internet speed" world. I have very rarely have had an experience such as this that has exceeded every expectation and made it such an ease to do business with. I very rarely write google reviews but Dar made it such that I felt she deserved public praise.
Dar was very helpful and pleasant. Allowed me to take my time to decided what I want. I Will recommend Public Storage to others.
Dar she is way above and beyond GREAT!!!!
I would definitely recommend this storage facility to anyone! The customer service was excellent. Dar was able to help me out right away and definitely made moving less stressful!
Catherine was excellent. Made the process very easy.
Dar is an excellent worker. She was very positive and helpful.
Dar and Catherine were very helpful in setting me up with a storage unit for a client!
This review is from customer Gregg Hooyman. Dar provided excellent customer service. Thank you.
Came to the storage facility to inquire about a unit I met a young lady by the name of Dar,She broke everything down .It was a phenomenal experience and I would really recommend anybody to go to public storage on Bluemound.
The property manager, Dar, made our stressful moving process so much easier! She was helpful and accommodating throughout our move across state lines.
Great customer service representative named Catherine helped me out. I just moved and needed a unit fast to store some excess furniture. She helped me right away and suggested the right size I needed with a great price. I was in and out in no time. She really knew her job well!
Wonderful customer service from Catherine and Mike. They always go above and beyond. Excellent customer service!
I just wanted to note that Mike at this Public Storage location has always provided me with exceptional customer service on my visits, which I most appreciate. He is professional and helpful, thank you, Frank
mike was awesome. place looks great.
Catherine was fantastic. She helped me work out what storage unit was best for me and I was quickly assigned the perfect unit. I highly recommend Public Storage. Thank you Catherine and thank you Public Storage for the on line special.
Awesome service friendly helpful staff .
Mike, one of the managers there has had a terrific attitude each time I have stopped in and has been helpful and enthusiastic. It's great to be greeted and helped in a friendly yet professional way. Thanks Mike, Bob Wulf
I've rented at this Public Storage location for a few yrs now. It's always clean and it's been a great experience. I always stop in to pay my rent and Mike is awesome! Mike has the perfect personality for customer service and does his job well. He is always friendly, very pleasant to conversate with, extremely knowledgeable and always willing to help with anything. What a great employee you have!!
Mike was helpful and made the process very easy. Mike even shoveled the snow in front of the storage unit that we looked at and eventually rented. Very good customer service. Thank you.
Mike was super helpful with everything and getting me into my unit! Great customer service
it was incredible from start to finish. I had to gwt a storage unit due to my divorce and the sale of our house. I contacted public storage. The call was answered by Catherine. When I explained what was happening and what I was going through, she was friendly and professional and made me feel like I had a ton of weight lifted off my shoulders. I knew I wanted a climate control unit. I explained what I had, she then asked me important questions about the items I was storing. Obviously she was an expert at her knowledge of her job. she suggested the size of the unit. Catherine suggested that I stop by and see the unit. When I did I created with a smile and a very friendly person. Catherine showed me the unit and assured me it would work. I moved my items to the unit and everything fit just as she had assured me. When I left the unit and moved my items, she actually made me miss the storage that I had rented. this lady knows her job professional as much as personally. Catherine is an asset to your company. Thank you for the great experience while going through difficult times. Catherine made it great Curtis Fortin. Unit #054
Above and Beyond what is to be expected. I've rented their twice in the past three years, and Mike has been there to help me every time
Catherine was magnificent and Professional. The only negative is that I had to purchase a lock that is proprietary to the public storage unit, and it was $17.99!
Mike was awesome to work with,so knowledgeable and helpful and super friendly.Will always recommend friends and family. This guy knows his job: )
Mike was really helpful when I was in a moving crisis. He provided excellent customer service and i definitely recommend anyone to come to public storage. Great locations and always helpful.
Mike was great, very efficient and easy to work with. The rates are very reasonable. The units are easy to get to.
Really love the facility and Mike was such a huge help, what a great employee. I reserved a unit online and within literal minutes Mike called me to set up a time to come in and fill out the remaining paperwork at my total convenience. When I was able to make it he was extremely friendly and full of energy and enthusiasm which is refreshing to get from people who are working. Mike showed me the unit I was purchasing and expressed some concern that I may be investing in a unit too small for my needs in the most respectful way. In the end I left with my original decision, the wrong one. When I went back the next day to start filling my unit I quickly learned that Mike was right and I needed a larger unit. Mike again was on the ball and helped me make the transfer quickly and painless on the spot. I certainly will recommend this facility to anyone looking for storage.
Great experience, Mike was great!
Mike was very helpful. My experience was very quick and convenient. I needed to change units and found the whole procedure hassle free. Also, site is very accessible from the highway, which is a plus.
Just rented a storage unit from mike! He was awesome even tho the unit I really wanted wasn't available he helped me compromise! Great customer service :)
I had a fantastic experience! I would recommend this this facility to anyone. Mike was wonderful. He was energetic, extremely patient, and answered every question we had. It was an easy and painless process.
Mike was awesome today! He has great customer service skills. He was polite, knowledgeable and extremely helpful. I walked in unsure of my storage unit decision and walked out confident and happy with my ending choice. Thanks Mike!!! You rocked today :)
Mike E. from Public Storage was an absolute awesome guy to work with today. He was very nice and helpful. He went above and beyond to make sure I was making the right choice for my needs. Thanks for having such a great employee!
Mike was very professional when I met with him today to sign my storage locker contract. He also showed me my unit before I signed to make sure it would meet my needs
Mike was so nice, accommodating, willing to show me different units and answered all of my questions. He deserves more than 5 stars. 10, if he helps me move. :)
Mike is a very courteous and cool guy. He walked me thru everything I needed to know. I am a first timer and Mike made me feel very comfortable. Thanks Mike.....
Rented for 11 years and they were always responsive and very nice. Especially since I live overseas. As a special mention, Mike the Manager there was outstanding and assisted me greatly today as I closed out the storage. Well done Mike. I would recommend this facility to anyone. Thanks for 11 years of easy and good storage of my belongings.
Excellent. Customer service by Catherine. Had a great experience.
Needed a storage unit in a pinch, they had one available for us immediately! Clean, easy to access with large moving truck. Mike was very nice and helpful.
Everything went really well. Mike is a cool guy. He made everything super easy.
mike was great and helpful! Never had a problem. Super clean, easy and convenient access.
Mike was very helpful and friendly!
Charlie was very helpful and explained the process thoroughly. Thank You!
Easy, quick, and secure. Charle helped me get set up with my storage needs.
Everything went very smooth. Charle made the process of finding the unit and getting to it extremely simple. The quality of the units are great and it is exactly what I was looking for. I look forward to storing my valuables here for a long time to come. If I had to choose a storage unit place again, I would choose here.
Great service! Mike was very Friendly and helpful.
Mike was really helpful. Unit was clean and ready.
We were glad that we were able to find a Public Storage that is close to where we live. It was easy to access, and the hours are perfect. Charle was there to help us and set up our account. She was very friendly and courteous.
Really nice and informative workers. Process was really easy. Charle was the manager working with me and she was great!
Great Charle got my unit set up and i was out of their within 10 minutes
I am new to the area, stopped in to get information regarding storage fees & to see if I could get information regarding apartments, condos. Spoke with Charlicinquet Whyte, very informative & helpful. She gave me information on where to locate apartment guides, explained to her I would be moving my furnishings to the area, she suggested packing items I would need & gave me pricing on storage. It is so nice when you are a stranger in a city & one of the first people you interact with is so very customer friendly.....also while we were talking other customers came in, she politely excused herself from me to assist them & continued helping me as she finished with them. Rating: *****
I had a slight problem in the begining with the door. I had to move the few thing I had stored to a different unit. The property manager was able to resolve my problem quickly and to my total satisfaction.
My experience with Charle was easy. She explained everything completely. I look forward to renting from her. Brad
My experience working with Charlie at this location was wonderful. I rent this facility for my winter storage and look forward to a great experience. Charlie has a very professional approach to working with customers.
Charlie was very helpful and the unit was very clean. I would recommend the indoor storage for sure!
I was moving a family member from TX to WI and made a reservation online. The next day I was contacted by the staff to verify info by phone and confirmed when I would be there for arrival and to sign contracts. The website also allowed me to pre-do the paperwork but, alas the roadtrip left me to tired. Once I got there the staff, Miss Charlie, was amazing and very helpful. The security is excellent and the units well kept and pricing was fantastic.