Public Storage Self-Storage Units at 7430 George Washington Memorial Hwy, Yorktown, VA

Great location. The staff was very friendly, knowledgeable and helpful. Public storage has online or e-rental to reserve a space. You can reserve it online and Public Storage emails the unit number and gate codes. When you arrive the lock and key are inside your storage unit. The gate works from 6 am to 9pm. The Office closes earlier before 9pm so if you need to talk with them in person call ahead.

It was nice

Outstanding customer service! My friend and I were trying to determine how to secure her love seat and recliner in her open truck bed. Mykal went above and beyond to help tie down her furniture, 2x8's, and dolly. Great experience and we're truly grateful.

Jasmyn was exceptional helping me with my rental l personality think she deserves a big raise

I go to the Yorktown store where I encountered Jasmine who saw I was having a stressful day when I went to pay my storage without even asking she decided to look into my payment plan and she found that I can change storage sheds and pay a cheaper rate she made my day she's a pleasure to come see and she's always concern with her concerned with her smiling

The lady Jaz was really nice and helpful. I had no idea what I needed or what I was doing. She made the process very easy. She deserves a raise.

Jaz was super awesome! She was so helpful with transferring my unit! Go see her!

I had to opportunity to collaborate with several staff at this location, all of whom were very prompt in response, professional and courteous. I would like to commend their excellent customer service! Anam, Jazmine, and District Manager, Hollis, you are appreciated!

I came in and was assisted by Carrie a few days ago!l. She was great and helped me get things squared away quickly and easily.

Carrie was an absolute pleasure to work with ! Very bubbly personality who helped make light of my situation! Would recommend anyone to work with her when inquiring about a storage unit!!

Carrie was very informative and professional and had excellent customer service.

The staff Jasmyn is very professional and friendly. She does a great job and helped me choose the right unit for my needs.

Jasmine is the best!!! Her customer service was excellent!!! Fast service with a smile!!!

CUSTOMER SERVICE WAS ON POINT BY JASMINE MONTGOMERY!! CALLED IN ASKING ABOUT SWAPPING UNITS TO SEE WATZ AVAILABLE AND THAT GURL JASMINE WAS SO PROFESSIONAL AND KIND AND VERY INFORMATIVE.. I WAS ABLE TO GET all my questions answered and will soon to be moving my units... Thanks JASMINE and the public storage community for providing excellent customer service

Jaz was very helpful she helped me save on a promotion for my unit which save me money!

Jaz was amazing today.

Jaz was awesome!

Jaz & her team have been so wonderful!! Very helpful & caring. We need more people like Jaz in the world. This is a very clean & well cared for property. Great location & great staff. Why go anyplace else for your storage needs? GO SEE JAZ!!

Jaz was great. Very helpful and customer service oriented. Made the process EASY. Definitely recommend this place especially bc of her.

Jaz had Amazing Customer Service she helped me get a storage for my family 😁

Amazing customer service from Jaz! Super friendly and very helpful

Leyah provided excellent customer service. By far she's gone above and beyond to ensure all my needs were met, highly recommend to ask for her!

Ms. Jaz was patient, helpful and thorough with my paperwork to vacate my unit. Wonderful customer service! Than you!

Krystal answered so many of my questions. She was very knowledgeable and friendly.

Leyah was so helpful this weekend, she was able to get me in and out in no time. Great staff.extra friendly!!!

Leyah and Verzet helped me thru the process well. I didn't have what I needed at first but they worked with me to get all my ducks in a row. Thank you for your support!

Thanks to Ms Shawna Richey made my experience great.

Shawna is very helpful in helping me pay my bill and advising me on processes here. Very knowledgeable and Quite delightful. Victor. 06/26/2022

Shaunna is amazing best experience ever! Great customer service!

Shawna was very helpful

Conveniently located! 10/10 & Can we talk about SHAWNA’S customer service?! She’s professional, knowledgeable and just the nicest!!

Shawna was very helpful! When we had questions, she was quick to answer. And if she didn't have the answer, she would find them for us!

Shawne Shawna Shawna is the ABSOLUTE BEST! When I say she goes above and beyond is an understatement! She takes Customer Service to another Level! She is amazing. And because of her I trust this Facility with my personal belongings. Public Storage you out did yourselves when you decided in making Shawna part of your team. She is amazing!!!!!!!!!!!!! Not to mention but she keeps the property very clean!!!

Very nice experience with my move in with Linda

While the property could use an update, Shawna was wonderful. Went above and beyond to help me and my family out and for that, I’m not going anywhere until I have to.

Xavier went above and beyond and was very understanding of my situation. He made sure my problem was fixed.

Xavier was very helpful! Great experience overall!

Gated, serves it's purpose

Xavier was very helpful and friendly, and the made the whole process easy.

I wasn't a big fan of how they constantly jacked up the price every month. I should have done my research better. But the customer service was very good. It was a smooth move in and Linda went the extra mile to help with my move out, including opening up extra gates to make it easier to get out with my moving truck.

Clean out and departure from this long standing unit was easy. Courteous and willing staff has made this storage experience pleasant. I did get a system email with a discounted storage rate when I let them know I was planning to move out.

Facility is outdated, not well kept at all. And there was several months there wasnt even a gate. Not worth the rental rates and if you value your belongings i dont recommend this facility

I would not recommend this location for the following reasons *Mold noted on ceiling in this unit #0221, please see attached pictures I would not recommend this company for the following reasons *Price increase during the “COVID pandemic” offered no relief or help to *customers *No pro-rated money return for early move out

Rasy access, rezervrd onlinr

Ayannah was very kind and understanding.

Linda was very helpful

Ayannah was extremely helpful!! Fast and informative customer service. Would recommend going here for all your storage needs!

All the ladies I have worked with are friendly and thoughtful. Very clean property.

Linda did a great job in getting me the proper sized unit at a fair price !!!

Ayannah was not only knowledgeable but also very helpful and kind. She explained the process of renting the storage space thoroughly and even walked me through the facility and showed me the choices of the storage space. Next day, I had a "little" tough time with the door. I called her (with the # she gave me), she immediately answered and in no time was she at my storage helping me with the door. Super efficient and caring!! Ayannah is the best!! Thank you for making the process so easy ....:)) Denise

The service was quick yet thorough and I am very pleased with the company overall.

The staff is so friendly and helpful.

Love Public Storage. Always friendly and helpful when I call.

My storage experience with Linda was most helpful

Tammy was great very. Very helpful quality care something to remember would gladly come in to pay bill just to able to have a promising encounter every time thank Public Storage for allowing me to meet the Wonderful.

Tammy has been so helpful

Best place for storage. Tammy really knows her stuff.

Came in and Tammy provided great customer service

Tammy was amazing in all aspects! She really helped me fast and easy! She got me all set up for my first ever storage unit and I don’t think I would’ve done it without her! Thanks Tammy!

Tammy was a great help good customer service

Tammy

Amazing customer service from Tammy. She has made this an easy transition for me and is very precise and accurate in her communication. I would advise anyone to come to this location to gain the same amazing experience I have.

Mrs. Tammy is the absolute best!!! She’s amazing with how she treats everyone with respect & curtesy!! I love speaking with her, she’s always super helpful & sweet!! No matter what problems you throw at her, she handles them!!! Amazing, I love keeping my stuff here and being able to speak with her!! Highly recommend this location just because of Tammy!!

Tammy was the best manager I came contact with great customer service

Just like to say after driving all the way to york town va to the public storage miss tammy was very sweet and kind to me and i really enjoyed the. Visit.she really put a smile on my face.always nice to meet good people

Tammy is an excellent representative, one who provides top tier customer service and looks to satisfy the customers needs. Thank you Tammy!

Tammy is great and so helpful. I am so glad we went here. She made everything so easy!!!! She is the best to work with!!!!

Tammy great service!!

I really enjoyed my stay. Tammy was very helpful and answered all my questions. Thanks Tammy!!

Tammy is a excellent manager she made sure that I had everything I needed to move in. She is awesome' Thanks Tammy

Tammy Was awesome! She was very friendly and eager to help! I recommend this place, ask for Tammy when you go! She will take care of you!

Tammy was very helpful and friendly. Good location, but very tight to get in. Could have re-configured the entry better for larger trucks and trailers. Also, i have had fees raised on me twice with in a year :-(

Linda is awesome and very helpful

Tammy has great customer service skills very helpful and knowledgeable. Her personality and positive energy is the best why can't everyone be like her I would refer others to come see her in Yorktown.

I love Tammy she's hardworking lovable she is darling

Great customer service. Friendly Folk!!!

Tammy was more then great. Very kind funny and very helpful. Always ready to help. She deserves a raise very hard worker and represents the company well

I love love LOVE this facility. Only because of The property manager Tammy . She was so wonderful and made everything smooth. She answered all of my questions and made me feel at home. Definitely go to her for all of your public storage needs.

Tammy is amazing!!! The company is very lucky to have her!!!!! Definitely a gem!!!!

It was very quality and easy

The only reason I keep my valuable belongings at this location is because of the FANTASTIC customer service I get with the property manager Tammy...during the past year as the grounds were undergoing "repairs" she has always been able to answer any and all of my questions and has assured me that my belongings would be safe. She's the BEST thing going at this location and again, had it not been for her i would've moved my belongings across the street at the other storage facility. Thanks Tammy for being the epitome of customer service excellence.

There was a beautiful lady named Linda it was very helpful very nice very courteous and I would definitely recommend your storage area because of my experience with your employee Linda

Tammy was great! Made my moving in experience super easy!

Tammy is pleasant, quick, very customer oriented, friendly, approachable, explained process with ease, and has great work ethic.

First time ever renting a storage unit. Tammy was amazing walking me through the process!!! Would highly recommend this facility!

Tammy Is very delightful and very professional!

Tammy is very professional has a very warming welcoming personality! Great addition to this establishment would highly recommend.

I've had a pleasant experience dealing with public storage. Tammy explained everything clearly so I could understand the pricing. She was friendly and knowledgeable. I would choose to use public storage every time I move. Thank you for your assistance Tammy.

Wonderful customer service Thank you Tammy! you were unbelievably understanding at a stressing time.

Expensive but ok

Tammy was an absolute pleasure to work with, very knowledgeable and has a wonderful personality, makes the whole process go by very quick, efficient, and painless

Tammy is wonderful

Great customer service she was very helpful when i called to get you information about sizes on units she told me that public storage has variety of sizes at great rate

Tammy was more than excellent in every aspect of my experience. She knows what she's doing and seems like she loves her job!! Give her a raise!!

Great customer service

Had awesome customer service at first, however after I found out the light in my unit was broken it's been downhill since. When I went to talk about having it fixed, a manager on the phone talking to one of the employees rudely asked why I even needed a light in the unit in the first place. I've had the unit for almost two months now and this issue still hasn't been resolved. They said they would send an email in about getting it fixed and get back with me but it's been weeks and I still haven't heard anything. They almost never answer calls either. The only way to get in touch is if I drive the 20 minutes over there only to be told the same thing over and over. If the unit wasn't so cheap for the size I wouldn't stay here. The only reason most of these reviews are good is because they have you leave them with their name as soon as you sign for the unit.

Staff is downright rude would never use the place in a million years

Miss Tammy was super friendly and helpful. :)

Tammy was very thorough and friendly with her service

Tammy was awesome throughout the entire service!

Tammy was great! She took care of us quickly and efficiently! She does a wonderful job of explaining and taking care of the customer!

Came into office to pay on spaces Tammy have great customer service very helpful

Tammy Great customer service !

Tammy was super helpful and has amazing customer service and made my first storage experience easy and smooth!! My unit was viewed and is clean and spacious for a great price! Being in the military as well, I trust that my things will be in great hands while I’m away! Definitely recommend! :)

wonderful customer service. went above and beyond to satisfy us.

Tammy was incredibly friendly and helpful. She made sure to answer any questions I had and helped me feel safe about storing my stuff here.

Rachel with Public Storage in Yorktown was very professional and costumer friendly. She was also very informative and helped me pick the right size unit. Thanks for everything.

Phenomenal customer service! Tammy is great!

Tammy and Rachel have wonderful customer service and facility is clean and easy to get in and out. Any questions I have needed they were beyond willing to help!

Tammy is the new person on The block when I went in to pay on my unit she Greated me with all smiles good costumer service,she will definitely fit in with the organization.

Courteous and thorough

Jasmine, was very knowledgeable and professional. She is a valued asset to public storage. Im very happy with purchase!!!!

Jasmine was very helpful, knowledgeable, professional, courteous, and has a great personality!!!! She is perfect for this job...a pleasure to work with. She offered many suggestions to accommodate my storage needs, etc. It's nice to deal with someone who seems to love their job! :)

Ms. Jasmine is the best! Always polite and very courteous with a beautiful smile.

The clerk has been a wonderful help she is very professional and even found a location here in Calif were I can pay my bill for Va. She is what every employee should model themselves by. Thank you

Linda was very helpful with our whole experience here and would recommend to everyone store their belongings here

I've rented from public storage in the past, and wasn't that pleased. That being said I came in today and Jasmine change my opion, she was very pleasant, nice smile, very personable and knowlegable of the units for my specific needs. The office was clean and smelled fresh. I can't wait to come pay my bill and see her again, very awesome young lady!

We live in FL, but while visiting family in the VA area, we realized we forgot to pay our monthly rental bill. We stopped by the nearest Public Storage, and Rachel A. was very knowledgeable and extremely courteous as she processed our payment! Thanks to her, we were able to avoid a late fee and keep our rental unit. Thanks Rachel!

What is your pricing on a storage unit to fit a 2 bedroom town home? Also do you do a 2 week lease or only month by month?

Jasmine was unbelievably helpful. The units were actually nice, clean and reasonable for the size. I would definitely come back if I needed to.

This lovely lady Rachel helped me and my friend get all our stuff together and accommodated us with our military services! Very appreciative of them!

Rachel went above and beyond what I had experienced from other local storages including a Public Storage that I will not name. Along with the aforementioned she has a beautiful vibrant personality.

Great place to keep your extra belongings at. Jasmine over here is great and extreamly helpful when it comes to storage setups and helping with any issues that may come up. Extreamly Satisfied!

Jasmiae gives great service

Jasmine helped us with some account modifications and went above and beyond with her service. Thank you!

Jasmine is a great asset to this company. She cares for her guest as if they are her family. Her contributions are remarkable. She goes above and beyond the call of duty. Thank you for your great customer service!

Jasmine Exantus was awesome! She answered any questions I had. She was very friendly and helpful. Great customer service! I highly recommend !

I am in the process of moving and stopped in to look at a couple of storage units to store some items. The first thing I need to say is how wonderful the customer service is. I immediately felt like family. The storage units are secure and I will definitely be using this company for my items and recommending them to everyone!

Jasmine Exantus may be the best customer Service Representative I've ever experienced

Do not use this company. Their procedures and customer service are subpar and are created to ensure you spend more money. Another corporate maneuver. And their hours are awful, couldn't tell you how many times I needed to get to my stuff but their hours deny access. I tried checking out on the first of the month and I was there before the office person was even there and they charged me an extra 100$ for the upcoming month. Crooks. Wouldnt reccomend this place at all, there are several other locations nearby

Jasmine was as awesome as awesome gets.

Ms. Jasmine was very helpful in helping me get the information I needed for my storage unit.

Jasmine was had excellent customer service when she was helping us she smiled the whole time shows she loves what she does we definitely will be coming back for more

Thank you for helping me out I love Jasmine and her people skills She's very fair and supportive

Jasmine was very helpful, she was one of the kindest people i have met. I definitely will be recommending this storage to everyone. Y’all definitely have an amazing worker.

Jasmine was a blessing. She got us in and out . Saved us money. Answered all our questions. Super friendly and accommodating. I'm not a fan of moving but she made this easy.

Jasmine has been vital to our company Two Men And A Truck. She knows exactly where each and every one of my customers units are each and every time. She’s very knowledgeable and helpful even when it comes to our big trucks getting into and out of the property. I’m also delighted to find out that I am going to be on this storage lot because I know she will be able to assist with any and every question I have. People like Jasmine are the reason some customers keep coming back. Thanks for all that you do from TWO MEN AND A TRUCK

Jasmine was very helpful and knowledgeable in helping find a storage space

Jasmine was very helpful and friendly!! And I love how clean the area is.

Jasmine has superb customer service skills and has gone above and beyond assisting me with my situation. She's truly an asset to your establishment!

Polite, professional & knowledgeable staff. Clean secure property.

Jasmine was AWESOME!!! Extremely helpful, very knowledgeable, and HIGHLY Friendly... Please give this Young Lady a RAISE!!😊😊😊😊😊 Thank you so much for your very professional customer service...

Jasmine was quick to fix lock issue, with outstanding customer service

Linda was awesome, thank you!

I recently got a unit there, and Hannah was awesome. She answered all my questions and was a fun personality.

Exceptional hospitality shown with step-by-step instructions on how to use the storage facilities. Hannah is truly wonderful!

Linda our move in was great.. thanks so much for all your help

Their alright.

Linda was just awesome, I went there thinking I knew what size I needed. But after talking with Linda, I was undecided, she was very patient with me and took me to see different sizes, I will be back to see her, she is just wonderful.

Timely, helpful, thorough service at a great price! Convenient location, clean & easy to access for our needs.

Susan has great customer service and very helpful

Awesome experience from start to finish, thank you Lydia!

Linda has been so very helpful with my storage needs

Hannah was great to work with today!

Great service from Hannah. Addressed all my questions and concerns.

Hannah is one of the most professional employees I've come into contact with. I took up nearly an hour of her time simply asking her questions about storing at this facility, and she was insightful and polite. Can't wait to store here!

Hannah was extremely friendly and helpful!

Hannah is AWESOME!! Her customer service skills are magnificent. I'm very happy with my decision to choose this location for my storage needs. I know I will not be disappointed at all.

Hannah is awesome! She went above and beyond for her customer. She would be the only reason I would use public storage again.

Hannah was so helpful on the phone and in person

Special thanks to Hannah, the onsite manager...exceptionally professional and helpful to a fault...if you need local storage this is a great solution.

Hannah was great! Made the process so simple!

Very Happy with the Service I was provided. Hannah was professional and efficient.

I received unparalleled customer service from Hannah at public storage. She was very sweet, polite and knowledgeable about her work. Hannah mad sure my rental process was as speedy and painless as possible with a great first months discount. I would recommend anyone looking for a storage facility in the area to give Hannah a call.

Very convenient and excellent service from Hannah! She took her time to explain every aspect of renting the storage unit since it was my first time renting 😎

Hannah is very professional , efficient, courteous , and very kind. She worked through 3 different situations with other clients while I waited , addressed all their issues with a smile and was very helpful in what I needed to achieve today.

Mr. Gee was as professional as anyone can ask and he did a great job giving me the information needed in the less possible amount of time, great job

Gee gave excellent customer service and was very patient in me deciding what storage size and helpful as well.

Stopped by the office to buy storage supplies and Lynda was very knowledgeable and helpful.

Very satisfied! Clean facility and very informative property management!

Great service. Clean. Friendly and helpful however, the process for renting takes too long. Almost as bad as financing a house. Shorten the process. It is a storage space for crying out loud!!! My advice, go ahead of time to apply and do it before your storage items are loaded and wife waiting in the car.

They are expensive and have a lot of billing issues!

Gee was very friendly and kind and did a wonderful job explaining questions and concerns I had.

Shaunna did a phenomenal job helping us find the perfect storage unit for our family!! She was very professional and took the time to explain the process very well! The property is well kept too!!!

Great service and location! Tiffany was awesome.

Quick, fast, no hassle. Tiffani was very helpful.

We recently rented a storage unit at this location, and Gee helped us with making all the arrangements. He was very thorough and knowledgeable, and we were able to get everything accomplished in a very short period of time.

BEST EVER! Fast, friendly service. Like a family. Makes it easy, made my day, Thanks, Tiffani!!!!!

I used storage here for a few months while selling my home and was very pleased with Tiffany's excellent service. I came just to rent a storage bin, but got much more than just a space. She gave me very helpful packing tips, and offered genuine care in preserving my items with advice and information specific to my items while being sure not to harass me with upselling nonsense. I thought it was too good to be true and actually googled some of her advice about air pressure and humidity, and this girl knows her stuff! She was with me from a phone call's start to the moving out finish. It's amazing how just one person can keep up not just with renting to customers, but maintaining honest customer care throughout, offering educated answers to my questions, and all while running both the in-and-outside of the whole place! I highly recommend renting here! Also, someone give the poor child an award or something, because where I come from, people liek her are hard to find.

Best hassle-free service in the area with a good selection of packing and moving supplies conveniently on-site. However the best perk here is by far the property manager Tiffani. Her expertise of relative humidity and excessive temperatures on storage units rivals that of most of my colleagues in the HVAC industry!

My experience was great and the young man that assisted me was very helpful.

I had the most pleasant conversation with this young lady about the business side of storage and this girl knows her stuff! There wasn't a question I could pose that she didn't have an answer for. I'd highly reccommend.

Nice friendly staff haven't been by in a while and they remembered me feels more like a family then a company because of how well they treat people will always recommend them

Fantastic property and even better service. Manager Gee was professional, courteous and knowledgeable. Excellent business experience. Dave C

This guy was on point knew what he was talking about got me in to the perfect space for my needs!!!

Very quick and painless. Gee was very informative and helpful. The unit was clean & spacious and affordable.

Great and helpful

Gee Great service as always when I come to public storage!

Came in for some information today for my taxes for my unit I used to have here. Still great service!

Tiffany was very helpful, the property was very clean. Overall good experience

The local office is ok but cannot complete some tasks or answer questions about the regulations, the staff also push their products such as locks and their insurance that is not required but the say is. The corporate office is awful and never once returned a call, letter, or email. I would stay away and find another storage unit.

Great fast service. Stopped by to update my card. Great customer service!

Tiffani has been great. Thanks for the great service. Recommended to anyone wanting storage.

I stopped by to get pricing and info for a friend who is moving to Yorktown, and was surprised by a familiar face! I rented from Tiffani several years ago, she is the best!

When I stopped by to check on the storage unit here, I met a very helpful lady by the name of Tiffani. She was very well versed in all of the aspects 9f the units, the cost and answered all of my concerns in a very courteous manner. I would highly recommend this facility based on her knowledge of it and the facility itself.

I had multiple difficulties with public storage in the past. However Tiffany at Public Storage in Yorktown Virginia was thoughtful helpful and very professional and helped me finalize my storage setup.

Best service I've ever received. Ms. Tiffani was really helpful and saved me money and time. Would recommend to anyone.

Tiffani was amazing and had really great customer service that really stood out to me. Thanks so much for my wonderful experience!

I don't know that our experience could have been better. Crystal took great care of us and the entire process, from welcome to seeing our unit to the paperwork, was much easier than expected. My wife and I highly recommend this location.

We reserved our unit online and showed up close to closing time due to a long drive and traffic. Tiffani was so great. She was with another customer when we arrived but she was very accommodating. Once it was our turn, she was very patient with us even though our toddler was not being cooperative. When it was time for me to sign the papers, Tiffani actually kept my son entertained to give me time to read over the paperwork! She was seriously so understanding and helpful. The storage unit was a great price as well for the size we reserved.

The service was fantastic.The pricing was phenomenally lower than any other place we called.A 5'x5' storage unit for $20 a month is crazy low.Tiffany the property manager was extremely helpful and informative.She made us feel like we made the right choice in choosing her location and very comfortable about storing our personal belongings there.

Nice storage facility. Never had any issues and the managers have always been very friendly and helpful.

Was sent to this property through the Call Center after making my reservation this past weekend. The property manager Susan was very professional and did an awesome job!! She even stayed late to move me in because I was not able to get there until about 4:45pm and they were suppose to close at 5pm. Thank you Susan for your awesome assistance and for making my move in so easy and pleasant!! I will definitely recommend Public Storage..

Susan a manager there was very nice and easy to talk to. She also made getting a storage unit fast and easy

the storage unit was fit for our needs and clean. very secured and Susan was awesome! would recommend to anyone

Awesome people great service!!! Thank you Ms Susan!!!

The manager, Susan, was AMAZING! She was very friendly and very accommodating. My son and I received GREAT customer service! Thank you so much! :)

Had my stuff in a unit at this location for 5 years. This was a great place to store my belongings while I got back on my feet. Never had any issues with the company or with my belongings being stored there. In fact the only issue I ever had with the place was the unit I was in sometimes the sliding lock would stick due to it being rusted but I always brought some WD40 and that always took care of it.

susan is wonderful and a great help . Thank you so much !!

The manager Susan was very helpful. The unit is just the size I needed.

The property manager is friendly and professional and the storage area is clean and well lit.

Suzan was outstanding and helpful. I'm so glad for her help

Great customer service beautiful property

Susan at the front was super helpful! Always get great service! Don't buy the mattress cover though if you have a pillowtop mattress- it won't fit at all.

I just moved my things into this place recently, and I just want to say that this location is really good. The storage units are clean and very secure, and the service was great! The Property Manager, Susan, was very friendly and helpful to the whole process. She was honest with me and helped make my move very easy. Keep up the good work!

Susan is a phenomenal representative. Pleasant to talk to and very thorough. She even made sure to give me a different unit when she found that the original ones weather strip was worn. thanks Susan!

A super job by Susan in haldling my rental agreement. She showed me the unit and even during a rain storm. Her advise to obtain insurance was good while I check to see if my own policy covers my belongings. She is a professional and is an expert representative for Public Storage. She is personable, friendly, and could answer all my questions, particularly about security measures taken by Public Storage. Thanks again.

Excellent service!

Susan has been very helpful, and I really appreciate all the help she provided

I recently visited this location. susan was very helpful and knowledgeable. she knew exactly which size I needed and gave me great tips on how to pack space to save me time and money. she explained how important insurance and a good lock is/ I will recommend public storage to my friends and family.great experience .

Tamika is nice

Tameika and Steven has great customer service and wonderful personalities. I had a great storage experience, property is clean and secure, a great location to store, would recommend to anyone.

I came in looking for a unit for my store. I had no idea what to look for or what I was doing. Fortunately, Megan was able to help me and give me more than enough info and I will be purchasing a unit in the near future. Thanks Megan!

Tameika was very helpful with getting us into the perfect unit to fit our things. She was very polite and was very friendly! I highly recommend going here for great customer service

Tameika was awesome and very pleasant.

The Property Manager, Tameika, was very accommodating and made me feel as though any concern I had was important. She took care of me with professionalism and excellence. Tameika was was very kind and courtesy on top of doing her job as a manager. Thank you Tameika for a job well done.

Tameika was wonderful! Never had rented a storage unit until now & she was a huge help during the entire process.

Great help and service even after hours. Thanks Steve for the time and professionalism.

Tameika the manager at this facility did an outstanding job accommodating our storage needs. She was polite, friendly, pleasant and attentive. She provided answers to all my questions and the flexibility demonstrated by her in taking care of our storage needs was a surprise. This is a clean, convenient and pleasant place to do business, this is directly attributable to Tameika's personality and professionalism.

Great expierence

Our organization has been using this storage facility for over a year now and have been very pleased with the service and security at the Yorktown location. Gee knows his customers and always greets us with a smile. He is knowledgable about all aspects of using the storage units and has provided us with the information we needed for getting everything into the unit, accessing it and the fees charged. We should only need the unit for another full month. We will certainly recommend this location to others. If we need a storage unit in the future, we will definitely rely on Gee for service.

I have been at this facility for many years everything I come in its a great experience the property manager Gee is a very pleasant young fellow always smiling when I walk through the door and greets me by name even holds door as I walk in property is very well kept and in a nice area good place to store your items

Very professional courteous and helpful. The best. Thx

5 stars for management. It's obvious that G's been doing this for a while. My first time storing he made sure I could fit all my stuff, even though I questioned if the space would be big enough. I've been in and out several times and he really takes customer service seriously. He even gave me a hand unloading one time. It's refreshing to see a young man so eager to take care of the customer. I would recommend, for sure!

This is a great property to store. I been storing with them for about four months, and Gee is a great person with a very positive attitude. When ever I have a question or a problem he is there to help me with the issue.

This is the best storage property I have done business with. The manger "G" is a very polite, respectful, and approachable person. I have been working with them for about two years now and I have nothing but wonderful things to say about him and his staff. Keep up the excellent work!!

I have been storing for about 7 months and I am very pleased with this facility Gee the manager there is a really good guy if I ever have a question or anything always has an answer always greets me whether on property or what have you location is also great very quiet but nice area

Gee was very helpful assisting me with finding a space i needed, and was VERY polite. I would DEFINATELY recommend to my friends !

Professional and courteous, very helpful and a great location.

Great place to store. Gee is a Marvelous greeted as soon as i walked in door made sure I was comfortable with space I was getting also gave me great ideas on how to protect my items. Very Professional.

Gee was a big help with giving me my boxes and helping me with the most generous kindness and respect. thankx

Gee provided great help when i walked in the store gave me all the info i needed and help me decide which unit i needed i will be coming back after the great experience

I am very pleased with my storage unit at Public Storage, the location and hours of operation are very convenient. Mr. Gee Pearson took the time to explain to me my options based on the items I needed to store. He gave me a tour of the facility and showed me the different storage units to assist me in selecting the right size unit for my storage needs. Moreover, he was very knowledgeable and didn’t make me feel pressured to make a decision before I was ready. I am very impressed with Mr. Pearson professionalism, and for going that extra mile to ensure I felt at ease throughout the entire process. Based on his caring attitude, I will recommend my friends in family to patronize Public Storage for their storage needs. V/r Michael Postell, Sr

Everything about this PS location is great. My PS experience from Gee Pearson is awesome. The employees are very helpful, attentive and do their best to satisfy its customers. Amazing job!