Public Storage Self-Storage Units at 5684 Haden Rd, Virginia Beach, VA

Susan was the best ever! She made everything very easy for me and was very concerned for my needs. She always helped me when I had a concern or question. My experience with her made it very nice to have a storage space at that facility ! Thank you !

Susan us amazing and helpful and sad to say she won’t be here at this location soon.

This facility is well kept Susan manages it well

Logan worked with me 2x & each and every time was an awesome experience. Very helpful & extremely professional. Thank you Logan!

I absolutely love this place it is always clean the staff is always friendly and the manager Susan goes out of her way to help you every chance She gets

I was so impressed by Susan who took the time to walk me through the process! This was my First rental and I'll make sure to send friends and family to Miss Susan on Hayden road.

I’ve been at this public storage for a few years and Susan had helped me from the first day. She is so friendly and helpful. She remembers exactly who you are and what space you have. You can tell that she takes pride in her work and from what I’ve experienced, she goes above and beyond to make sure Things are running smoothly and her customers have a pleasant experience. She could definitely never be replaced by a computer screen.

Good afternoon,Ms.Susan was very helpful with getting new keys cut for my storage unit. She was also very informative about the new transition of how plug public storage is being ran. She is a very helpful employee of Public Storage.

Susan has been very helpful in taking care of my account as it should. Highly recommend this facility

Total rip-off. They prorate your first month so that they can shift your billing to the first and have you pay for the month in advance. But then when you move out they don't provide a refund for the portion of the month you don't use. Also they charge an outrageous amount for insurance that they make you sign up for hoping that you will not go back and cancel with in the first 30 days. It is clear from the response of their customer service that these are issues commonly complained about and they don't budge. Do not give them your money.

Susan has been great I've loved working with her she's always very helpful and understanding and makes my every need

Susan was awesome I was disrespected by multiple associates Susan was the only one willing to assist me after I’ve paid thousands of dollars she made sure I was properly assisted. Thank you soo much Susan

Susan at this location was so helpful with she is the best

Susan is a great help. She is very knowledgeable and friendly. Greatly appreciate her help.

Susan is amazing , she is always available when I have questions about my account .

Susan has been terrific really sets the bar for excellent service would definitely come back to this facility.

Great storage location. A variety of sizes when it comes to storage space and superb service by Susan, the customer service representative there. Both climate control and high security for all of your storage needs. 24hr access!

Susan has been amazing. She is the best. She is truly concerned about your satisfaction..

Susan is really taking care of her customers when it comes to their account and makes me really keep my storage here

Tracey was amazingly fast and helpful with getting my unit

Ms. Tracy W. was absolutely amazing ! She made sure I found the right size storage unit for my personal items and she was very personable and funny, enjoyed my experience, 10/10.

Susan helped me with my account she was very friendly and informative even though my storage is at another location. I would recommend Susan and public storage to my friends and family. You need more employees like Susan 👍

This place is a great place to keep your treasures safe! Mrs. Susan is so kind and sweet. She is the best! If you’re looking for a storage facility this is a great spot!

I highly recommend Public Storage to everyone! Susan specifically made my experience with them incredible! I was going through a tough period and she made the experience seamless. She was genuine, kind, sweet, extremely knowledgeable, and helpful (she even helped me try and fit my bike into my tiny little car.) She gave me advice about packing my unit and helped me pick out the items I needed to pack boxes. Kudos to management for hiring such an incredible person. She deserves a raise and so much more!!

Susan is the BEST!!

Ms. Susan was helping me with choosing the right storage for me. I found the right size that I need.

Susan was wonderful with my storage issues

No issues, the place is secure and clean. Staff is friendly and professional. Susan at the front desk is helpful.

Susan is great s h enknows me everyrime I come to pay even though my storage is at another location

Susan has been great helping me with my storage account...

Mesha 10 out of 10!! Super helpful!

Susan is 🙏 blessing thank you so much you've been there as long as I have my storage you always so friendly your outstanding boss people look after her she is super great with customers she knows how to talk to you she helps you she's been a blessing to me and God bless her and her family thank you so much Susan really thank you so much I wish I can give her a 10

Susan is most personable every time I come in to pay my bill!

Susan has been AMAZING. She is extremely knowledgeable and helpful. She helped me set up the app as well which makes accessing the unit super easy and is quick to respond to all of my questions. Susan is extremely thorough and follows up to ensure all issues are properly taken care of. I highly recommend this facility because of her!

Susan was very great at her job very helpful and i hight recommended to this storage thank u

Susan was very helpful from the moment I walked in. She gave me a choices on which unit I wanted and made sure the process went smoothy. Highly recommended.

Susan was very helpful get me set up with all I needed to get my unit at a totaly different location

Susan was very professional and very helping! I would recommend this location!

Susan has been great help finding me the perfect storage size for my needs, always very polite and answers any questions I had..I had a great experience using public storage and wonderful interaction with Susan, a true asset to your company..

Susan is very helpful, very professional and very wonderful person. She makes the life easier

Today Susan helped me with obtaining a reduction in my monthly rate. Whenever I have a question regarding my storage units she always provides exceptional customer service!

I wrote a review on the wrong location by mistake. However the manager that runs this location went out of her way. To not only contact me but to get my rate reduced. The customer service at this location go above and beyond.

Susan, provided me with outstanding service each and every time.

Susan helped me with my storage needs. Very helpful.

Susan was amazing and did such an awesome job at helping me upgrade my unit. She was super helpful. Highly recommend her.

Susan is the best she always make sure she gives me good service and I leave with a smile!

Love this storage facility. Super nice workers, shout out to Susan! Friendly and very helpful. Had two lockers at one point, currently have one for a while. She let me know best options and ways to work with my moving situation. This location is highly recommended! Later edit: Wanted to add that Susan was working again on my move out day and as it has been throughout my whole experience, she was just as helpful as always, kind and courteous. Thank you so much for making my experience great!

Susan is super helpful!!! Love working with her, I’ve been with this company for almost 4 years and she’s always very kind and works to help me in any way that she can. Really appreciate her efforts and kind heart!

Susan is an exceptional Manager and I will be.highly refer other to public storage for storage needs ; simply because of Susan ...

Susan helped me find the perfect storage unit, she gave a detailed tour and explained all of the features. Public Storage is clean and secure, and the location is very accessible.

Susan was so hopefully with the move out, I highly recommend using public storage!!

Susan is the manager at this facility and I highly recommend this place!

Susan help me find my account for fast and easy thank you so much so nice and kind

Susan is very professional in helping and deciding on what my family needs. Her knowledge and feedback is beyond helpful.

Susan was super helpful with my move in and out process. Couldn't be happier with my experience here!

Thank you Susan for handling my move out professionally and quickly your awesome.

Great storage! Clean! Susan is wonderful- friendly and helpful! Ask for her help and she will help with anything you need.

Great storage location! Staff was super helpful, Susan helped answer all of my questions and made the process easy!

Susan really help my mine in to be very smooth and effective explained the app download and the service was excellent

WHAT CAN I SAY ABOUT THE FRONT DESK CLERK SUSAN🥰🥰🥰😍😍😍 100% AWESOME!!!!! SHE HAS BEEN SOOOO OVERLY HELPFUL THE ENTIRE WORLD OF CUSTOMER SERVICE NEEDS TO BE JUST LIKE HER!!!!! GREAT JOB ON HIRING HER FOR FRONT DESK. SHE DESERVES A RAISE IF I COULD TIP I WOULD.

Susan was awesome! She helped switched out some units for my job and was very efficient in handling our business! I really appreciate all of her help!

Susan was so helpful!!

Ms. Susan was fantastic, very professional, and understanding. When we first went to the storage facility, there were no available options, but she took down our info instead of telling us to check online and wait. Within the week, we got a call for the 10x20 storage we had been looking for. Getting everything set up was easy and anytime we had questions, she was more than happy to help.

Great location, first time having a storage unit here . I am a big fan of the units being in a air conditioned building away from the hot sun & cold winters. Gated entry along with a mobile app is awesome. Susan is very friendly and helpful. Goes out of her way to make sure you’re taken care of. Recommend this place.

Susan was very helpful with securing my unit and helping me with my packing needs!

Excelente lugar, y un gran servicio por parte de la manager, SUSAN!! Thanks so much for the great service! 😇

Susan was awesome we setup the gate app

Great place for temporary storage! Susan is very helpful and polite! Would rent from this location again!

Susan was fantastic. She remembered me after onIy one visit...

My husband and I rented a storage unit here as we were in between moves. Susan was very helpful and kind making sure we had everything we needed. It was easy to move things in and out of the unit, clean and well maintained.

Susan gave me outstanding service today!!! What a pleasure working with her!!

Susan is always very helpful and pleasant to deal with.

Susan took care of my rental process efficiently and I highly recommend this place

Susan is so nice to her customers . She helps me waive a late fee sometimes and I really appreciate what she does for me.

Susan is a fantastic manager, every time I come to building she is very helpful and nice to assist with anything I need

I have been a customer at public storage for two months. The place is always clean and Susan is always available to assist me. She was so nice and I would recommend renting here.

Susan always looks after the customer and has a way to get things done.

Susan has been perfect with my access, and any other issues.

I've had a storage unit at this location for several years. Susan has always been helpful to me and greeted me with a smile. I highly recommend this loction.

Susan helps me with my storage needs

Susan always give a excellent service. She is the best

Wonderful place to hold your things, Miss Susan is very friendly and informative when I call and/or come in to the location, she already knows what I need and since I have been a customer there, she has been nothing less than a great employee!!! Always smells good

Susan helps me with any concern i have about my rate and finds a way to see if she can help me.

Miss Susan, the manager, is just the best, period. Prices of units vary based on demand, but she provides the best service possible, period.

Great storage facility , also great staff . Susan is super helpful at the front desk . I highly recommend this location .

Susan helped me get a better rate.

Susan has been extra helpful and kind with my storage needs. Def recommend for others

My experience was excellent, and Susan was absolutely wonderful. If I ever need a storage facility, I will come here because of Susan. That's how wonderful she was!

Great place for storage. Staff was always friendly and helpful! No issues with mold or bad smells after removing items stored for over half a year. Pricing was excellent. Would 100% recommend.

Susan was very helpful with my visit and she made me feel very welcome

Susan knows my name everytime I come to pay and has a ready smile. I highly recommend this place.

Mrs. Susan is awesome and helped me get situated for my transition here in Virginia Beach. Highly recommend to you military folks.

Susan helps us move to a bigger size unit that suits our needs. We really appreciate it!

After less than a year had first annual rate increase of $27 a month. After second year another $21 a month increase. Talked with Ms. Susan the manager and she helped lower the rent. If you have a problem contact her and she can try and help.

Susan knows her customers well and remembers me each time I come to the property.

Highly recommended

I highly recommend this place

This place was great! Everyone here was friendly and willing to help. Place was very clean and unit is large.

I recommend this place for your storage needs.

Susan and Tania has gave us a great service! Theyve been very helpful!!! ☺️☺️☺️

Ms. Susan has been extremely helpful with all my storage needs since day one! I would HIGHLY recommend this facility for anyone who’s looking for a storage unit. She’s the best!!!!

I Have Been Storing My Items Here For Over 6 Years Now. Susan And Tanya Are Great and Very Helpful!

Highly recommend this storage facility. Very professional. Susan was great and helped me get the unit size I needed.

Highly recommend this place , dope service

Susan is amazing. She has helped me so very very much

Susan offers wonderful customer service!!

Ms. Susan a wonderful representative of the company! She is a pleasure to work with and is always ready to answer any questions I might have. You truly ROCK Ms. Susan!!! Thank you again for all you do!!

I highly recommend this place for your storage needs. Susan has been great!

Susan at Public Storage is one of the best people I’ve come to know. She is very sweet and accommodating. She has a great personality too! Come see her at Public Storage at Haden!

Susan has been so helpful during our stay with Public Storage.

Susan has been a great help to us while using public storage. 8/29/20

Great help by Susan has always gives excellent customer service

Susan is the apitamy of excellent customer service. Wish all my expierences were like that. Very satisfied with this location and highly recommend for anyone in the area!

Susan is so friendly and professional! She remembers my name each time I pay my bill.

Susan was extremely helpful and professional. Great service and friendly.

People here are very nice, Susan in particular gives great service, professional, very patient.

Susan has given me great customer service since our stay here. I’m gonna be sad to leave because she truly was an example of taking care of the customers needs.

Ms. Susan is such a genuine person. She went through every unit information with me. She let me know that the unit needed to be the right fit for my personal needs. It was as though she understood me. I did not feel pressured to buy or upgrade my unit. She let me know that she supported whatever decision that felt right to me. Because of her kindness, I knew that this was where I wanted to be. THANK YOU MS. SUSAN!!!

Susan has giving me the best customer since my stay at Public Storage. Due to her exceptional customer service as a military service member I will highly recommend to my peers as we'll as my sailors. Thank again Mrs. Susan

Susan always provides great customer service every time I come to pay

I had a great experience and fast service with Candice and Josie.. great experience thank you again

Candice was exceptional today. She gave me so much information and made me feel like I was moving into the neighborhood next door to here. She also helps me with supplies that I needed. Very informative. I could not have ask for more.

Candice was a great help in getting into a larger unit.

Susan was amazing and made my move to smaller unit fast and easy. Great job!

Susan helped me find my account.

Alexis was very helpful today

Susan has been great and working with me. This is one of the best storage company.

Susan was a huge help, she got me in and out of the storage unit fast and efficiently! I will be using this storage again for my future needs! thank you so much!

I have been with Public Storage for 2 years..The past couple of months have been such a pleasure. Ms.Susan has always greeted me with a smile and has a great connection with the customers..She certainly makes every encounter such a pleasure..She always makes you feel welcome and part of the "Public Storage" Family..Keep up the great work Susan!!!

Susan.. give a great customer service during my move in.

I really enjoyed my stay and Ms.susan at public storage haden; she gave me excellent service today.

susan has giving me great customer service everytime i stopped by

Susan has given me great customer service during my time here. Great personality. Thank you

The property manager Susan gave me excellent customer service. She explained how everything works & once helped me move to a different sized unit with ease. The area is ideal, I appreciate everything they’ve helped me with, & I’m happy to rate them with 5 stars.

Susan has always been very helpful when my husband and I come to the office.

Susan has been a heaven sent blessing during my move

Susan was very helpful throughout my stay at public storage

Awesome service by Susan

Great customer service!!! Susan remembers me every time I come in. Even though I have my storage somewhere else. I always come here to see Susan for her great customer service and smile!

Ms Susan helped me out showed me everything that came with unit and also with my key code great customer service thanks

Autumn is EXCEPTIONAL! I walked in to inquire about a unit and asked her a million questions and she answered them all with a smile. She was professional and knowledgeable. Will definitely be back to rent with her. Property was clean.

Susan does an awesome work in helping me with my storage unit. She's an awesome worker!

My sister has obtained a storage unit here clean neat and the staff person so nice and kind .

Susan is awesome. She made it easy for us to get our storage and move in our stuff she’s amazing!!

Susan, Is always helpful, friendly and will you get the best deal.

Susan is amazing! She remembers my name every time I come in. She is so warm and welcoming, it makes me feel good about choosing this business. Wow!

Susan is great and has helped me every time I have come here in the past couple of months and I greatly appreciate it. Can’t go wrong with this storage place.

Susan was great!

Excellent customer service, Susan helped me transfer a unit that fits my budget !! She is Awesome!!

Susan is always such a delight! She helps me a lot with a smile on her face and makes me feel better about my day! Thank you Susan!

Susan was very helpful and extremely friendly.

Susan was very accommodating and really made me feel like my stuff was left in great hands and made the moving process really easy. Thank you!

Can't say enough good things about these lovely ladies (shout out to Shanobie) at the Woodbridge, VA store. We have been packing for a move, soon and wanted to do it ourselves to save $$. Every time I go into their store I am always greeted as it I had known them forever! Smiles like no other. Always making helpful suggestions to lesson the stress of moving.

I've used this storage facility for many years and the current property manager named Susan is truly outstanding.

Susan being amazing and helpful

Lindsay was very helpful upon my move-in, but my move-out was a difficult process. I paid in full, and cleared my unit 2 days before I needed to. When I attempted to hand my unit back, I was met with several surprise fees including additional charges for their mandatory insurance. I was very clear that I had paid in full and although the amount was small, was not prepared to give them another dime of my money. It took several clicks and calls to get the amount cleared. If I had not been persistent, they would have taken even more $ from me. Aside from this, I was very happy with the unit. Be prepared to be met with all sorts of ridiculous fees in order for them to make money. You have to buy your lock, which is completely useless after leaving the unit. I also had to buy insurance even though the value of my items was close to nothing. It was still a nice storage unit and nothing bad happened to my things while they were there so that's really all you can ask for.

Susan was very helpful and informative with customer service.

Im very satisfed with the workers there, especially Susan. Susan is an excellent person.

The manager is nice and professional. Made the process go smoothly...listened to various concerns and needs.

Susan gives me great customer service everytime I come to the property.

Kierra and Susan were excellent! They helped so much and were very polite!!!

Susan and kierra are wonderful and gave me great customer service

SUSAN was so helpful and kind. She's very knowledgeable and represents PUBLIC STORAGE at the very TOP of the EXCELLENT Chain. She's a BLESSING ! & I'll ONLY deal with SUSAN at this location. No other Stoage company will do. EXCELLENCE CANT BE BOUGHT !! THANK YOU !! BJ MOODY

Susan has been very helpful and Great with helping me with my storage needs.

Susan was accommodating and professional

Delenemr Barnard could not fine 307 but shenice person

I've always been satisfied with this place especially the climate controlled storage units. Recently a new manager came onboard and she is terrific! I wanted to rent a second unit for a month to make a move. Susan suggested a larger unit to combine everything, which will cost me the same monthly rent as I currently pay when combined. Very helpful and friendly.

Susan has been helpful every time I go to the office.

Sudan be helpful

The service was fast! And Susan and Lisa are awesome!

Outstanding service provided by Stacy !!

Susan and lisa are very helpful and friendly. Let's hope all public storages are full of these type of employees

Great facility, clean and bright, seems very safe and secure. Susan in the front office is very friendly and professional. Will continue using them!

Super easy and convenient! Krysta was great!!!

Krista was really amazing and helpful. All questions I had she answered and was straight to the point. It shows she takes her job seriously and really tries to help her customers the best she can.

Danisha did a great job helping find the perfect storage for my needs

Danisha was very friendly and did a great job showing me two of their 5' x 15' units.

very claen place lindsey was very helpful itould her what to stored she show me units very help ful

Krysta was very helpful when I needed to find a space that wasnt too big and not too small for my stuff. Being located across the street from where I live is a big help. Highly recommend getting a unit from this place.

Lindsay is absolutely amazing! Unlike other employees at this location she's always friendly, welcoming and helpful. I felt like service had greatly declined here over the years but she makes the difference in me keeping my business here.

Lindsay did an amazing job of helping me out today!

The success of a business, whether sole proprietor or massive employees, is partly determined by the degree of MOTIVATION of those employees. I’ve rented storage here at Hayden Rd (Virginia Beach) for several years. A clean and tidy property is essential. As little down time on mechanical (elevators, doors) is absolutely necessary. KRYSTA is motivated. Many times I’ve seen her on the property, cleaning and tidying. I’m glad she is here (can she stay awhile)? Always helpful, she’s a self-starter and stays busy. Public Storage should be proud of her. To anyone reading this comment (especially Military-Little Creek) and needs storage space, come check before deciding.

Chrysti was great to work with processing my unit. V helpful

Had a quick and easy check in from Krysta to my new unit!

Krysta was really good to us when we moved out. We are a military family and it was a bit hectic moving around the holidays. We are very appreciate of her helpful and friendly service and of our overall experience with this facility. You are lucky to have this employee.

Stacy (Branch Manager) Explained everything short, sweet, and simple. Process was easy and the place looks secure.

Shop no more, the prices is the best in the area. Clean, friendly staff and fast service. Thanks Krysta!!!!

Krysta is awesome!

Stacy was very helpful and informative. Her polite attitude and direct answers guided us to exactly what we needed. Our prior search had been very difficult. Finding the correct storage for our items wasnt as easy. Stacy made our issues disappear. We left with smiles on our faces, and money still left in our bank accounts.

Brenda was very nice she helped us out as soon as we came in. Best service I have had from public storage since I've been coming here.

My fiance and I moved out of one of our units today because we are moving and Krysta helped make the whole process easy and less stressful. We still have one unit at this location and will be keeping it because one, we need the storage and two, everyone we've encountered in the office has been great. Thank you!

Brenda was a great help in my experience with getting my storage unit. She was polite and explained every step of the process with me. I had an awesome experience!

Brenda was very helpful and explained everything really well.

Do they have indoor car storage here?

Every time I have come in with my boss Krysta has been the one to help us, she always is smiling and so helpful. She has been the point of contact for us and we absolutely love her. She is respectful, professional and when we have questions she’s always got the answers. We stay with public storage because of Krysta.

Thanks for the box Krysta

Brenda was great!! She showed me all the units, she was professional!! She is very thorough and went above and beyond to make my experience a pleasant one!!

Victoria was awesome and helped me out a lot 5 star customer service

The facility is clean and always secured, highly recommended! Marsha is awesome there!

I had a wonderful experience with my purchase of moving material and received excellent recommendations from Victoria who was my primary point of contact. Definitely would use public storage again.

Victoria was very friendly and helpful with getting us our storage space. 😊

We have rented any it for over 3 years. Now, after upgrading to a larger unit for only 6 months, we have a rate increase of nearly 10%. That is ridiculous. Apparently, according to the manager, this will happen every year. Don't put your things here unless you want your rate to increase more than the rate of inflation every 6 months to a year. I would also like to add, that they deleted my comments from their Facebook page, and took away my commenting privileges.

Michelle is awesome

Brenda was awesome!!! Thanks

Victoria was very friendly and was able to help with all our questions!

Victoria had great customer service. She showed me several units, and when I chose one, she explained all the terms in the agreement.

Victoria was awesome! Great service!

My husband and I wanted to rent 12 of the largest climate controlled units today. We are moving from a 4000sq foot house to a 8000 sq foot house and needed to get something going ASAP to store things while waiting for our home to be finished. The woman in the office would not get off the phone to help us. We could clearly her conversation....She was giving excuses & validation to a person who was late on payment on their unit. Seriously???? We've all had problems in our life. Chatting it up and sharing crappy financial stories with a delinquent customer is unacceptable...especially when you have new customers in your lobby.

Nice customer service

Friendly Service and a very nice and secure facility.

I really like the inside storage places, they r almost like having your things @ your home.

I have been at this location for over two years. I have always received excellent service. There is a large variety of units and the online pricing is great.

Anthony was extremely helpful! Great well maintained storage units.

Great Service

Friendly staff and a modern storage

MRS. BRENDA IS GREAT SALES PERSON AND VERY INFORMAL ABOUT THIS POSITION AND MAKE SURE YOU KNOW EVERY DETAIL BEFORE YOU RENT AND AFTER YOU RENT YOUR STORAGE.

Victoria was super helpful. Facility was clean and seemed safe.

Victoria was extremely friendly and helpful.

Victoria is absolutely the BEST, great customer service!!

Great service. Victoria provides great customer service!

Victoria was awesome

Quick, easy, with great efficiency. Brenda's customer service was fantastic. I will recommend this location to all of my peers that are looking to utilize a storage facility.

Great service Very helpful

Brenda was super helpful and made the process of renting a unit very easy. Would hope to run in to her every time I have questions

Superior employee in Brenda. You could not ask for a more infomative person that is willing to help you in any way she is allowd. Thank you. Mary Segar

Simple and easy process!

Clean, nice facility. Convenient to the base. Really friendly staff, especially Brenda.

Brendel is awesome. She is very helpful and friendly

Brenda was amazing! Power was out and we were still able to view the unit and secure our reservation! Awesome, clean facility - highly recommended!

clean neat climate controlled safe

Awesome service. Brenda and Katelyn are great managers. Very clean and convenient.

Brenda was very helpful with my late payment due to mishap with my bank, always provides great customer service.

Today was my first encounter at Public Storage. Mrs. Brenda was such a kind, helpful and generous woman! She made us feel open to asking questions....oppose to waiting, visiting other storage places or returning on another day to make our decisions. Our company decided to rent our storage unit on today. Thanks again Mrs. Brenda for being a dynamic woman whose spirit is warm, thoughtful and pleasant.

Brenda was very friendly and nice to costumer. She answered all my questions I asked her and explain things I know understand.

Ms. Brenda is very friendly and knowledgeable when it comes to questions about what you will need about your storage. I recommend this facility for its storage.

Great, fast and friendly service. Reliable information. Would definitely recommend this facility to my friends.

It was wonderful nice and clean and Brenda and Courtney where really helpful and made sure I was satisfied

The customer service that Brenda provided was top notch, I'd highly recommend this facility to anyone.

Because Mrs Brenda had excellent customer service...Pleasant visit...

Brenda was awesome!! Great customer service!!

Very helpful and efficient at what they do!!

Excellent service from Brenda!! And good rates.

Brenda was very helpful with my move into my unit

Friendly service and well maintained facilities!

The service was excellent. Thanks Brenda

Great customer service Brenda was great help

Mrs. Brenda was very helpful and works with me when I'm having trouble with payments.

Brenda was very helpful and professional thanks alot!!!

Great

Excellent customer service and clean units.

Loved it

Great service, thanks Brenda!!

Awesome place!

Nothing got stolen. Climate comtrol kept my electronics safe. So yea, did exactly as advertised. Just front desk seems short staffed

Great service

Very nice due to Brenda thank you

Brenda was a huge help.

Fast service very polite front desk

Brenda is awesome. She was very pleasant and very friendly.

Ms.Brenda is very friendly. I was so glad to see her back again. The place is very clean and smelling good. Over all she maintained the place spotless; ).Welcome back Ms.Brenda.You are a keeper.We appreciate everything you do:)

Brenda very old customer service.

it's totally awesome possum

The customer service was great and facilities layout is very convenient.

Aside from the company as a whole raising prices, I love the manager Brenda!!! She makes me feel like she actually cares about my stuff and what I have going on and takes into consideration that life happens and offers to help any way she can!!! I highly recommend them to anyone especially Brenda!!! She should get a raise!!!!

Came in today needing a helping hand with a serious matter and I want to thank her so much for taking the time to help me with my issue thanks a lot to Brenda

Brenda the manager is extremely accommodating and is always helpful!

Brenda was very nice and helpful lady

Such a smooth process of getting into the unit. Brenda was extremely helpful and went out of her way to get the the best rate possible. Every time I go to the unit she remembers me and says hi. This is my 3rd storage unit in different locations and this public storage unit is the cleanest, most convenient and best run place I've come across. I highly recommend this facility for its storage units and the staff.

Brenda was very helpful and cheerful !

THE BEST STORAGE PLACE I BEEN TO BRENDA WAS VERY HELPFULL AND FRENDLY

Ms Brenda is a wonderful person her out going personality is great and very help.. Also she very knowledgeable able all Public Storage promotion and offers. Thank , you Ms Brenda for being so professional and kind.. MS Wilson

Brenda is AWESOME!!!!!!!!!!! She is very informative and helpful!

Simply because of Brenda. This wonderful lady is always willing to help and answer any questions. Thank you Brenda for always providing great customer service.

Brenda was very helpful with the process of vacating our unit. She's personable and will make sure you have all of your questions answered. We will definitely use this Public Storage location again!

Excellent service from Brenda

Julisa was very great and made my process smooth, John was very helpful and accommodating as well.

John was pleasant and provided excellent customer service. A breath of fresh air. Thank you for your patience.

Satisfied - She helped me lower my bill (a late fee) without arguing at all. The unit is not bad, it's not great, and it's not the cheapest place, but the service is good, kind of too good.

I would highly recommend this property to anybody. Dana and the other staff members are always a pleasure to deal with and the property is always clean and tidy.

Dana is great and super helpful. Made reserving my unit very easy

Came in today needed assistance with my unit. Dana the property manager approximately 5'3" with hair up in a bun. Was wonderful in assisting me she was very knowledgeable, polite and curtious and solved the problem in no time. Would recommend renting from public storage anytime. Always striving for perfection!

Amazing customer service, Dana was very thorough with paperwork and was awesome at assisting me getting everything done in a timely manner. Very respectful.

Great place. Great service

Danielle A. Was extremely helpful and the nicest person! Four thumbs up!

This location is clean and air conditioned. The lady was nice, courteous and explained all of our questions

Rep makes you give a 5 star review before you can close out your unit! Stay was terrible. Customer service was always non-existant. Terrible place to store your things- we moved to a cheaper/bigger unit in a brand new building.

Sherrita was so welcoming and efficient! The property was clean well lit and has security cameras on the premises as well. I can rest assure my belongings are in a safe place!

Danielle was very helpful. She went out of her way to help me. She takes her job serious!

I really enjoyed the excellent customer service I've experienced here. Thanks to your wonderful employee Danielle!

My husband and I had an awesome experience with Sherrita. She was pleasant from the word go.

Sherritas customer service was nothing short of exceptional, she was extremely informative, so much so I purchased an additional unit at her property to continue receiving the amazing customer service she has to offer.

Loved the place. Storage area was clean and the manager is very nice and friendly.

Sherrita was extremely friendly and knowledgeable, with a great attitude!

Sherita was a great salesperson. I loved the service

Sherrita was great and a very great help

Awesome storing experience, Sherrita explained everything and got us in and out in a timely manner, and was very knowledgeable about Merchandise! Would recommend her to anybody!

Sherrita was extremely professional with outstanding customer service extremely knowledgeable about the property and the business and even made sure my belongings were properly insured while storing there! Awesome all around

Sherrita was very helpful n awesome

Just got a storage unit and sherrita was a Rockstar. Very friendly and very good attitude!

Sherrita was extremely helpful dealing with military customers.

Sherrita and Danielle are awesome and make it extremely easy to work with. They were the best part of my day today and would always be willing to come back because of them! MVPs in my own opinion.

Sherrita was excellent and showed great customer service

Sherrita was an excellent help and was very friendly. I had a wonderful experience.

sherrita was good had no problems don't mind recommending her to help others

Jenn was awesome, very friendly and helpful in helping us find the right storage unit!

Everything went smoothly with our move and use of a storage unit at Public Storage. Jenn was absolutely wonderful and help us through choosing the correct size unit and recommending the right packing materials for our needs. She is always smiling and so enthusiastic and goes above and beyond. The facility is clean and carts and supplies readily available. I would recommend this facility to anyone in the area to use Public Storage.

Jenn is the best! She can multi task, lots of people came in the store and she handled everyone with care. She was very knowledgable and patient with me as i was so indecisive of the unit i wanted and needed. Every question i asked she knew the answer.....this was an overall great experience. The location is close to my home, it has good lighting, great security, access after hours and fully climate controlled, it has all the things i was looking for and for a great price. Out if the other three storage companies i looked at this one was the cheapest and had all i needed! This is a great place to rent and Jenn the store manager is wonderful!

Jenn was helpful

Clean organized and easy to access...Jenn is the best!!!! I came in with complex property and storage issues. She immediately made me feel at ease and provided options. Patient and smart...she's a keeper...I suggest PROMOTE NOW

Jen rocks

Jenn was very helpful during my move. She assisted my needs and helped make my move in easy.

Perfect. Jen was great

Property manager, Jenn, was helpful, rapid, and accurate. She was also patient with me as I transferred from my small unit to a larger one. Easiest transaction ever!

Jenn was an absolute delight to work with! Very helpful and thorough with the policy and procedures!

This is my first experience using Public Storage and I just have to say that it has been outstanding!! I am storing a lot of my household items to get ready to move, do staging, etc. I have an oversized chandelier that I needed to get padded and boxed. Well, Jenn, who was there on her day off, and Jamie, jumped right in and between all of us, managed to get this monster packaged for the move. Jenn and Jamie were so friendly, helpful and considerate. It is like being taken care of by your family. If you are considering using a stage facility, I would not hesitate to recommend this Public Storage facility. P.S. My mother, who is down here from NY to help out, was thrilled with this Public Storage, and especially Jenn and Jamie. Thank you! Thank you!

My overall visit was outstanding! The spaces are very well kept and clean. Jenn helped me throughout the whole leasing process and she is an expert at what she does. She helped gauge the right size unit after having me describe the different types of items that will be stored. Everything was streamlined to a fast and perfect service! Thumbs up!

Recently I came in to purchase boxes for an upcoming move. Jenn was helpful and polite! She is a great help.

Jen was acceptipnally helpful m went above and beyond customer service to stay late and get me va storage unit.

I have been with this storage place for just over a year and have had nothing but excellent service. During that time I have transitioned from big to small storage units and they have bent over backwards to help me. Most recently Jen took the time to not only help me but inquire about why I was switching and helped me to figure out what size unit I needed. She then made sure that I got the best deal I could on moving supplies. They are a good group of people who remember what customer service should mean.

Clean, well maintained facility. Jenn found the perfect unit and supplies to meet my needs.

Helped us at the end of the day, and were expedient and thorough.

Jenn was a great help in deciding on the right size unit. Great personality, very helpful. Facility is very clean.

Clean facility with awesome staff! Jenn was great, very helpful! She is super friendly, down to earth and there if you need any help whatsoever! She signed us up so fast and easy with the perfect storage unit for our needs.. definitely recommend!

Jean is a wonderful person. She helps me to retrieve my reservation in the storage. Jean is a joyful, always smiling and helpful person.

Jenn was wonderful! Very easy to sign up, she helped secure a storage unit that perfectly met our needs. Very clean facility, plenty of lighting and carts to borrow. Climate controlled, very secure.

Jenn was very helpful and made moving in easy and simple.

Great Place! Jennifer Nelson was awesome! Very professional and down to earth.

Excellent value with Memorial Day sale! Property impressive. Staff (Brenda) very friendly, helpful and professional. Highly recommended.

Staff was very helpful and the facilities are nice.

Jamie was great today. I came in feeling a little down and with her bubbly personality she made my day better. She also fulfilled my needs with the perfect storage.

I'm a returning customer and I enjoy Public Storage. Jamie is great and very pleasant. Thank you.

Great staff and very accomodating. Brenda is always helpful!

I really love this storage unit location, it is very neat and the customer service is outstanding. Brenda is an outstanding representative and always professional. She keeps a smile on my face when I stop in every time. I truly thank her for her professionalism and the love she has for her job and customers.

Everyone is nice

Outstanding customer service! Clean and well lit. The choice was made easy due to Brenda's professionalism and courtesy.

Outstanding Customer Service and I recommend any my friends here

Awesome help! Thank you very much

Brenda was very nice and helpful....will recommend this location to friends and family.

Brenda was awesome, first class service, Public Storage is blessed to have her aboard their team.

Brenda is always so pleasant and very helpful. She makes it a positive experience to come in the office always!

Awesome customer service. Brenda really helped me out before I went on deployment.

Brenda was very knowledgeable and polite. She held herself to the highest of Profesional attitudes.

Lakisha was great!

With them for a year and a half. Good to go

Brenda was excellent !

Danielle was very awesome and was very helpful