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Address

1717 Bloom Lane
Richmond, VA 23223

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

804-767-6836

804-767-6836

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

804-767-6836

804-767-6836

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 59/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 59/mo $78
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x7'
    Online only price
    $ 62/mo
    Online only price
    Small 5'x7'
    • Outside unit
    • Drive-up access
    $ 62/mo $82
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    6'x10'
    Online only price
    $ 79/mo
    Online only price
    Small 6'x10'
    • Outside unit
    • Drive-up access
    $ 79/mo $105
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    5'x14'
    Online only price
    $ 88/mo
    Online only price
    Medium 5'x14'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 103/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 103/mo $138
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 142/mo
    Online only price
    Large 10'x14'
    • Outside unit
    • Drive-up access
    $ 142/mo $189
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    12'x24'
    Online only price
    $ 165/mo
    Online only price
    Half Price Sale
    Large 12'x24'
    • Outside unit
    • Drive-up access
    $ 165/mo $330
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x19'
    Online only price
    $ 174/mo
    Online only price
    Large 10'x19'
    • Outside unit
    • Drive-up access
    $ 174/mo $232
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 175/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 175/mo $233
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Richmond Storage Units Near Route 360 and I-64

Richmond storage units are available near Route 360 and I-64 in the northeastern corner of the city.
Store small items like sports equipment and documents quickly and conveniently with one of our 5x5 storage units. 5x5 storage units are also great for keeping your car trunk clean from items like golf clubs, which you can enjoy nearby at Glenwood Golf Club.
If you need more space for seasonal items and outdoor gear like camping supplies, patio furniture, and bicycles, our 5x10 storage units are sure to do the trick.
If you love living in historic Richmond but wish you had more space, our 10x10 storage units can give you the relief you need. With room for one-to-two bedrooms worth of furniture and appliances, you can enjoy more room at home. For moves, home renovations, and new additions, our 10x15 storage units offer even more room to grow.
Celebrate your storage win after you've stashed your stuff with a spooky trip to the Poe Museum, or enjoy the views from scenic Libby Hill Park.
Use our eRental program to book a contactless move-in to an indoor storage unit or an outdoor storage unit at this Richmond location and find your storage style today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 407)

February 24, 2024
Google Public Storage Shawny Barxton
If your okay with mice in your unit then rent here otherwise idc how desperate don’t rent here I can in one day and mice pop was everywhere between washing what I could with hot water which was over 100 at the laundromat when I brought it to the manager attention her rude self said “file a claim” like that’s trifling and unsanitary I have 5 people worth of clothes and items in there a shame I would not recommend like some stuff I had to throw out money can’t replace
February 20, 2024
Google Public Storage Kinght Shellie
Nalease was very helpful getting the app
February 13, 2024
Google Public Storage Michelle Hansom
Nalease was so helpful with making an easy transition for my moving experience
February 13, 2024
Google Public Storage Marquerite
Nalease helped with all my storage needs
January 22, 2024
Google Public Storage Troy Harris
Customer service was great.
November 6, 2023
Google Public Storage Kyle Bolin
Nalease & Crystal was off the chain!!!! They provided excellent customer service, offered me a great rate, HOWEVER - I was able to go online and get a cheaper rate!!!! Recommend this place for your storage needs.
November 3, 2023
Google Public Storage The rva Truth
Easily the absolute worst storage facility in town. Unless you like your belongings coverd in rodent feces and finding dead animal in your unit STAY FAR AWAY. not to mention theybrais the rent more than any other facility in town. My unit that started at $60 is not $115 and is a rodent nest. They also changed their settings, so you can't attach pictures to the review And if you notice the positive reviews are onlyabout the staff. Yes the staff is nice that's the only positive to this place. Just moved to blue and Grey got a bigger unit for less than I was paying here and facility is 100x nicer and there are staff ther 10hrs a day
November 1, 2023
Google Public Storage Anthony McClain
Crystal and Monay were awesome! Really super nice!
October 27, 2023
Google Public Storage Treasure Hunting With Jebus
It's CRAZY how hard it is to simply contact someone here... Called the number multiple times, no answer. Left a voice mail, no response. Called customer service, got hung up on with no answer. Now sitting outside a facility with no idea if someone's here, no signs or anything on the door to let us know. If I sat around with a group mastermind to try and come up with an idea to make this process more dumb and complicated, I don't think I'd be able to beat their method... Beyond painful. Crazy how all the other companies make this so easy, but Public Storage makes it so painful!
October 19, 2023
Google Public Storage diane nero
October 10, 2023
Google Public Storage Chuck Finnly
Nalease was not only extremely informative and friendly but went above and beyond and helped me with such efficiency I had to leave a review! Give this woman a raise!
October 8, 2023
Google Public Storage Natalie Jones
Nalease was very nice and informative. She took time and explained things I was aware of. She is patient and very pleasant to talk to. Makes you feel very comfortable. Thank you Nalease. I hope i see you more when I come by. N.Jones
September 1, 2023
Google Public Storage Coral Macon
DO NOT GET A SPACE HERE. I was double charged when I pressed to make a one time payment and they would not refund the extra amount they took. Do not do it.
August 27, 2023
Google Public Storage Cassandra Thomas
Nalease and Kim were so very helpful
August 23, 2023
Google Public Storage Damien Stokes
Crystal has great customer service!
August 13, 2023
Google Public Storage Crystal Horne
Your store representative Crystal was amazing she was patient kind and humorous I was in and out with no problems
August 1, 2023
Google Public Storage Robert Jackson
Kim and Nalease was 5 star
August 1, 2023
Google Public Storage Scram Bino
Nalease was so pleasant and helpful. Recommended 10/10
July 31, 2023
Google Public Storage Jenné Nurse
I highly recommend you NOT get a unit here. I purchased my unit in June 2022 at $195 a month. In December 2022 my rate was increased to $256. I was upset but didn't want to deal with the hassle of moving, so I stayed. Today (July 31,2023) I was informed that my rate would increase AGAIN now bringing me to a total monthly payment of $309. I called to ask them if this is something that is going to continue to happen to me and they said yes. In fact, they said they do a rate review every six months and they compare it to the units in the area and will raise the cost to match. Absolutely and utterly ridiculous. They lost a customer!! And I recommend you don't get a unit with them if you don't want to get a random rate increase after you thought you locked in a price. I'm so upset!
July 1, 2023
Google Public Storage Taysha Janae
Keep things safe
June 16, 2023
Google Public Storage A Jones
If it wasn't for Danielle, my rating would be much worse. I hope Public Space recognizes it has an exceptional partner with Danielle on staff. Over an hour waiting and no real answers being given, she came in and made my day better with her positive attitude and attention to customer service. She deserves substantial raise for how she juggles multiple responsibilities on different sites but finds time to focus on your customers. Thank you Danielle. I appreciate your help.
June 12, 2023
Google Public Storage ronald wall
I use it
May 27, 2023
Google Public Storage Dee Tee
Thanks for the help and friendly service from Jenn
May 26, 2023
Google Public Storage Misael Loza
May 6, 2023
Google Public Storage James Brown
Jenn was so helpful and friendly. We actually came back to rent from her. We talked to her a few months ago. When it was time to rent We knew we were coming back to her.
May 3, 2023
Google Public Storage Leah Cute
Jenn was helpful during this stressful time
April 25, 2023
Google Public Storage alvin jones
April 21, 2023
Google Public Storage joann bailey
Jenn at the front office was super helpful and friendly. She worked and kept me posted when the right space came available for me
April 16, 2023
Google Public Storage Debora Williams
My unit was broken into and ransacked and left unsecured for days. I filed a claim with the insurance carrier they didn't give an 1/8 of the value of my loss and it took nearly 5 months to get that.
April 14, 2023
Google Public Storage Milbert Alston
Jen was super helpful and the property was clean
April 14, 2023
Google Public Storage Edward Sydnor
Jenn was super friendly and helpful during this time of need
April 6, 2023
Google Public Storage Jason Saffore
Jen is super helpful and understand. I appreciate her friendly service
March 26, 2023
Google Public Storage Brandy Taylor
Jennar is really helpful.
March 8, 2023
Google Public Storage Robinette Morton
Jen was very helpful and friendly. Took her time to explain things. Nice experience
March 8, 2023
Google Public Storage Patricia Wyche
Jen is understanding and helpful. She listened to my needs. Thanks for your help today
March 6, 2023
Google Public Storage Marshea Taylor
Nalease helped with my rental was so easy highly recommend her!
March 5, 2023
Public Storage Deborah Boyd
I filed a claim 2 weeks ago on some storage that was stolen from my storage, but I haven't heard anything. How long does it take to get a response?
March 5, 2023
Google Public Storage Shantel Hughes
February 19, 2023
Google Public Storage john ryou
The lobby is never open anytime I go to try and pay my bill. I’ve tried early, I’ve tried later but the lobby is always closed.
February 12, 2023
Google Public Storage Susan Paul
Service was a 100 percent. It was raining and she didn't even miss a beat. Great customer service
February 8, 2023
Google Public Storage Robert Proctor
JennR has a great smile. She was helpful and friendly
January 31, 2023
Google Public Storage Shenan Daniels sunmonu
Jennr was so happy and friendly!! I am glad I stopped here to get storage
January 24, 2023
Google Public Storage Paula Suggs
Came by and needed help. Jen greeted me with a warm smile and was very helpful. She even apologized that I had to wait a few mins
January 7, 2023
Google Public Storage Latrice Jackson
Came to the storage building Ms jenn was very polite and patient I got great service awesome person and I would recommend family/friends in the future
December 30, 2022
Google Public Storage Luther Jennings
Jennr was awesome
December 23, 2022
Google Public Storage Karen Allen
Jennr was very helpful and kind. Thank you for all you help.
December 14, 2022
Google Public Storage Leon Chandler
Great customer service very clean.
December 7, 2022
Google Public Storage Renata Johnson
Jenn was helpful. Easy process
December 4, 2022
Google Public Storage Demont Mayo
December 3, 2022
Google Public Storage Tyrika hite
This lady!!! JennR was amazing and funny!! She made my day with rental
December 3, 2022
Google Public Storage Rochelle Williams
JennR was super nice and helpful
November 10, 2022
Google Public Storage Dominick Phillips
JennR is extremely professional and wonderful to deal with. She got me into a room in a few minutes
November 4, 2022
Google Public Storage Ash Martin
I want to give a shot out to Jenn. She was very helpful and showed me a couple spaces. She got me in price that fit my budget.
November 2, 2022
Google Public Storage Amp Brown
Jenn was helpful and friendly
October 18, 2022
Google Public Storage Mjay A
Jose was such a great help during this moment in our lives. He help my girlfriend and I to make the move in process as simple as possible.
October 9, 2022
Google Public Storage TonalCorgi10
I came by to help my dad rent yesterday. I really appreciate Jenn for her help and patience’s with my dad. I am glad we came to this location to rent
October 5, 2022
Google Public Storage Rena
Chris Stinson was very helpful, would like him at this location.
October 5, 2022
Google Public Storage sam C
Chris stinson
September 11, 2022
Google Public Storage Jose Cruz
JennR was so helpful!! Love her customer service
September 4, 2022
Google Public Storage yvette Cannon
Jenn R Is the Best and most patient representative I've had the pleasure of helping me at such a stress time. She's helpful and understanding! Moving is traumatic even if it's planned. She made the experience better! I use Public again and I will tell everyone!
September 1, 2022
Google Public Storage Michael Smith
Jenn was amazing!! She listened to what I was needing and got me the right size. Friendly and property was clean!!!!
September 1, 2022
Google Public Storage William Daniel
Lets say this!!! I was expecting this kind of serves. Jen has a great personality. I am glad l came here for storage...
August 18, 2022
Google Public Storage Lamont Barnes
Jenn was great and her personality was welcoming. She assisted me with every aspect of my move in needs. She represented the company well!
August 18, 2022
Google Public Storage Lydia Stringfield
jen r was super friendly. place was clean and easy to move in and out. see you all soon again
August 18, 2022
Google Public Storage Brandy Taylor
What a great experience. Thanks JennR for all your help. Very friendly and helpful
July 23, 2022
Google Public Storage James Tucker
Jennr was great and happy to help with no computer working.
July 20, 2022
Google Public Storage Denisha Bullock
Jenn was so sweet and helpful I love coming in to see her !
July 16, 2022
Google Public Storage Miles Johnson
Jenn was amazing. She gave me all the information I was needing. Very helpful and friendly
July 15, 2022
Google Public Storage Diron Early
Staff is courteous and very helpful!!!!!
July 6, 2022
Google Public Storage Paul Taylor
JennR is so nice helpful. Property is clean also
July 6, 2022
Google Public Storage Jacquet barnes
I stopped by to make my mom’s payment. Jenn has very nice customer service. She remembered my mom and asked about her. I thought that really nice!! Hope she sticks around
July 2, 2022
Google Public Storage Patricia Edwards
Jenn was so helpful with my account today
June 19, 2022
Google Public Storage Carrie Sallie
Jenn was the lady who helped us. Very nice and patience with us. It was our first time needing storage. She made it easy
June 9, 2022
Google Public Storage Cruz Morales
Great. Customer service from jenn
June 3, 2022
Google Public Storage niah love
Jenn was amazing and very helpful. Thanks for making this an easy for me this morning on renting.
June 1, 2022
Google Public Storage Amie Kalsbeek
Jenn R. made everything so easy for us! She was super helpful. She had everything set up before we got there and answered all of our questions. Thank you, Jenn!
May 25, 2022
Google Public Storage Leon Beale
I really enjoyed the custom service I received from Jenn. She was friendly and helpful from when she called me until I stopped by the office.
May 13, 2022
Google Public Storage ANTHONY GOODE
Jenn was very helpful and kind. I was in a rush and she made sure I got taken care of in fast time. Thank
April 20, 2022
Google Public Storage Richard Hammiel
Jenn was very nice and helpful. Thanks for great customer services. The property is also clean
April 7, 2022
Google Public Storage Leatha Valentine
Jenn is very helpful and friendly
April 1, 2022
Google Public Storage Joseph Cosby
Jen was nice and friendly. She help me get the right size for my stuff.
April 1, 2022
Google Public Storage Anthony Upshaw
Jenn is always friendly when I come by. Thanks for a great employee
March 4, 2022
Google Public Storage Brenda Lambert
Wow!! Jenn's customer service skills was amazing. So glad we came here!!
March 2, 2022
Google Public Storage worried worried
Jennr was very helpful. Great customer service
February 23, 2022
Google Public Storage Henry williamson
Don't get the insurance here because they don't pay for anything unless you have receipts for everything my storage unit got broke into and now they are telling because I don't have receipts for anything they will not cover any of it but I was not told this when I purchased the insurance from them this place has no security cameras up and is management is not that friendly either so be aware of dealing with this company
February 13, 2022
Google Public Storage Kelly Harris
JennR is amazing with her customer service. I would recommend this location to everyone. It has come a long way with how clean this property
February 11, 2022
Google Public Storage Lynette Hicks
Jenr has great customer service. We were in a hurry but she still helped us find the right space. I appreciate the service
February 6, 2022
Google Public Storage Tab Lewis
Great location
January 16, 2022
Google Public Storage alina lynch
What a great experience I had renting a storage today. JennR was very helpful!!
January 12, 2022
Google Public Storage Darius Washington
Jenn R gave great customer service. She knows her stuff.
January 4, 2022
Google Public Storage Emma Green
Spoked to Kaydie she was so helpful
December 24, 2021
Google Public Storage Wayne Pearson
Spoke with the attendant Cassie over the phone to reserve my unit on Bloom Lane and upon arrival the unit was available with the pricing that was discussed. Attendant was very courteous and friendly, the checkin process was quick and efficient!!
October 15, 2021
Google Public Storage Peter Kum-Nji
Cassie was great!
October 7, 2021
Google Public Storage Tyrone Brown Sr.
My visit with excellent Cassie was very helpful and I appreciate it very much her property number is 25451 thank you
September 30, 2021
Google Public Storage VA’s General
September 18, 2021
Google Public Storage Marco Polo
July 26, 2021
Google Public Storage Kimberly L. Winn
July 15, 2021
Google Public Storage Raakin Ali
Looks a little rough. The pavement needs attention. The lot needs cleaning.
June 13, 2021
Google Public Storage Reggie Wynn
I mean it's a little older, probably the first storage spot on that side, but it works. And the pricing is good. Remember your homeowners or renters insurance likely carries over. So if you rent bring proof of coverage so you don't pay the 15 a month they charge. Stay Woke ✊🏿🤣
June 7, 2021
Google Public Storage Vernell Watkins
I don’t appreciate being accused of breaking a key into a lock that I never ever even touched except to return it to the attendant to get reimbursed for my lock charge. I didn’t break anything! The fact that the attendant made that a reason not to refund me knowing I never used it and she checked my lock and put a sticker on it. Attendant was in her car when the lock was returned, maybe possibly got me mixed up with someone else. Bad business.
April 30, 2021
Google Public Storage Joyce Noble
Loving the place
April 20, 2021
Google Public Storage Jenice Coffey
Ok candidly speaking.... this place is Old As Dirt! If not then life had beat it down. Pure outdoor warehouse feel. Drive to your unit, roll up door, and just thrown in items. Just like that so bugs and weather play a big factor. Package your items accordingly. It's great for instant access to your unit, so in and out MUST be your primary need. Glad this option is here because ppl need what they need, when they need it. 👈👈👈👍
February 27, 2021
Google Public Storage Sandra Bullock
I was with Mrs.Harriet is wonderful person she has the Public Storage Glow Thanks for your help!!!!
February 26, 2021
Google Public Storage Anayese Valentine
Ms. Harriet was very helpful and clear with anything questions we had. Thank you so much Ms. Harriet.!
February 25, 2021
Google Public Storage Devon Epps
Everything was wonderful best service ever thank you Ms.Harriet
February 23, 2021
Google Public Storage John Higgins
Infestation problems and poor maintenance service...
January 23, 2021
Google Public Storage LaToya Ford
Me and my husband rented a unit from Harriet on 1/23/2021. She was fast and friendly and made everything easy for us! Great personality.
August 1, 2020
Google Public Storage Mike Shepherd
Faith is wonderful she made me cheer up from a bad day I really enjoyed her
June 2, 2020
Google Public Storage Harmony Russell
Easy access, good costumer service and clean units.
March 27, 2020
Google Public Storage Mahdi Nur’Iman
March 22, 2020
Google Public Storage Jasmin Johnson
When it comes to customer service we couldn't have asked for a better person to help us than Jason, the new property manager. I came in with my uncle to see about renting a space. Upon entering, Jason was friendly, sweet, and very knowledgeable. We didn't have a reservation but he was very patient while walking my uncle through the rental process with ease and professionalism that is unmatched. My uncle felt comfortable and secure with renting a space. I'll recommend this location to anyone looking to rent a storage unit.
March 2, 2020
Google Public Storage Michael Hadad
Excellent service, Mr Jason!!
March 1, 2020
Google Public Storage D D Coleman
Be Aware of the online/local offers
February 29, 2020
Google Public Storage Brooke Stewart
renting was fast and easy! jason helped me every step of the way and even provided me with moving equipment i didn’t have. he’s the best and has incredible customer service!
February 19, 2020
Google Public Storage rae oliver
Great Storage facility Jason gave excellent service an went above and beyond to meet my service needs!!!!!!!! I would definitely recommend.
February 18, 2020
Google Public Storage Josh Hammer
Jason is awesome and he was extremely helpful. He also went above and beyond the call of duty. Will definitely suggest others to come here for storage needsa
January 31, 2020
Google Public Storage Thomas Ricks
January 25, 2020
Google Public Storage John Davis
Great service from Steven. Location is very convenient on this side of town. Great access hours. Very satisfied and highly recommend.
January 18, 2020
Google Public Storage Gerald Perdue
I use to think that good customer service was die and gone until I meet Jason. Not only was he friendly, he is very professional and cause me to start believing again that there are some people who enjoy their job and know how to treat customers well. Because of the awesome customer service experience I had with Jason I will continue to be a customer of Public Storage. Thanks Jason for restoring my faith.... The five stars is all because of you. Thanks
January 10, 2020
Google Public Storage Ziegfred Dandan
Great place greater prices. Steven was helpful and very polite
December 28, 2019
Google Public Storage Angel Love
Great location and very friendly staff. Steven gave my family great service.
December 18, 2019
Google Public Storage Kiona Hankton
Steven was great!
December 15, 2019
Google Public Storage Jason Pinkney
Steven was a Great help very professional agent. Go see him for your storage needs!!!!
November 28, 2019
Google Public Storage Rob Francis
Steven, extremely helpful, polite, and was able to answer all my questions!!!
November 25, 2019
Google Public Storage Kimberley Haught
Steven answered all of my questions and was super helpful! If I end up having to buy a storage unit I will def get one here.
November 13, 2019
Google Public Storage Joeann Rivers
November 6, 2019
Google Public Storage Kevin Venable
Felicia was very professional and understood everything that was told to me. She knows what's she's doing.
November 5, 2019
Google Public Storage Michelle smith
Steven at public storage was excellent!!! Very pleasant with his customer service provided great detail of my unit and was patient with me with all my questions!!!! Thank you
November 3, 2019
Google Public Storage Mariah Tarboro
So polite and got things moving right away even though it was almost closing time. Couldn't have asked for better.
October 30, 2019
Google Public Storage Phyllis Rodriguez
Felicia was so nice and went out her way to explain everything gave me a couple of options to choose from to fit my needs and most of all my budget.Thank you so much.
October 18, 2019
Google Public Storage Justin b
Staff was very helpful, nice an understanding. Offered me a great deal on a unit. I will always use public storage as my go to place.
October 7, 2019
Google Public Storage shellee purvis
October 2, 2019
Google Public Storage Jerquan Barksdale
Felicia and Steven gave me great customer service and both were very friendly. I would recommend this place to anyone!
October 2, 2019
Google Public Storage Kyrie Haskins
Hey this Kimberly and Steven & Felicia we’re totally awesome with their customer service and courtesy and got a great deal on a storage unit 👍👍
October 1, 2019
Google Public Storage Tim Argro
Clean with good customer service.
October 1, 2019
Google Public Storage Kathy Ellis
Steve and Felicia were amazing! They were so helpful. I will recommend Public Storage to all my friends and family. I look forward to storing my valuables with Public for a long time.
October 1, 2019
Google Public Storage Jordan Side
Let me start by saying I am NOT a current customer with Public Storage. I have a unit with another facility but since I am relocating soon I stopped in this location today to check pricing. I walked in to an office full of people and was immediately greeted with a smile from the managers Steven and Felicia. They asked how they could help and let me know they would be right with me. After explaining my situation Steven took me to show me several units to address my needs. I currently rent a 10 by 10 and the same size space here was almost $20 cheaper a month. Felicia explained to me the available options to help protect my belongings. I was very impressed with the time and service from these two, who were obviously very busy. That did not stop them from helping me. They didnt rush me or make me feel like I was wasting their time. Im still undecided if I will even need storage once I move but If I do I know who I will come and talk to. Thank you for taking time with me today!
September 26, 2019
Google Public Storage Oldest Brother
Felicia and Steve were very helpful with providing a rental unit. Excellent prices for the space provided. Highly recommended.
September 24, 2019
Google Public Storage Selena Portillo
September 24, 2019
Google Public Storage Neil Shelton
Felicia gave me great service.
September 23, 2019
Google Public Storage Charles Gilliam
Steven was very helpful answering all my questions and concerns. He was very patient and eager to help.
September 23, 2019
Google Public Storage James James
Felicia was very helpful. I spoke to her on the phone and came in store to also check my storage unit and condition. I highly recommend this location. Being that I travel a lot, I have used them for several years to store my items even during training.
September 22, 2019
Google Public Storage Ciara Patron
Felicia did an excellent job showing me around the property.... Very informative!!!
September 22, 2019
Google Public Storage Shakeita Wills
Did a wonderful job explained everything to me I needed answers for
September 22, 2019
Google Public Storage Tev “Roadbully Taz” J.
Great Customer Service. Steven was very helpful when i went to finish up the paperwork for my units. He also was able to give me options just in case the space i was quoted turned out to be too small. And the Location is easy to get to also!!!
September 7, 2019
Google Public Storage Charlie Abram
Felicia was a great help on the phone to get a unit and Steven was very helpful when i went to move in. Space is just what i needed and has plenty of room. Great location just outdide of the city
August 23, 2019
Google Public Storage Kenny Doss
August 17, 2019
Google Public Storage Joe DeGregorio - South Louisiana Extreme Weather
Rates were high, units were filthy.
August 16, 2019
Google Public Storage Darnell Butler
The storage , the cares.
August 10, 2019
Google Public Storage T J
Fluctuations in monthly rate after signing the paperwork. If you need affordable storage do not go to this Bloom Lane location to rent. Every 3 months the prices increase by 15.00 I rented the smallest unit they had, a 5×10. It started out as 50 buck now after less than a year, I pay 75.00. It's not even climate controlled. And when they go up on the price, they just send you an email about the price change 15 days before. There is no customer complaints department to address this issue do just be warned. Do not rent from this location if you're on a budget!!!
August 9, 2019
Google Public Storage Susan Toppin
David gave great customer service
August 5, 2019
Google Public Storage Lindsey White
Good hours and room to drive my box truck in with no problems
August 2, 2019
Google Public Storage Kevin Hudson
July 20, 2019
Google Public Storage Jaqua Williams
Great customer service , very friendly
July 11, 2019
Google Public Storage Zhakila Scott
July 6, 2019
Google Public Storage Tanecia Carter
June 29, 2019
Google Public Storage Lindaray Jackson
I been with the company 10year now the price out rage. 10 by 30 they want to charge me$ 311.00 a month. Found a place they charge $ 110.00 for ,10 by 20. I was satisfied with them but now it hard to pay them prices
June 17, 2019
Google Public Storage ashleigh gerber
Affordable and located right outside of the city
June 16, 2019
Google Public Storage rollins saad
David was very courteous and helpful to ensure I received what I needed! Thanks again
June 15, 2019
Google Public Storage Reese Brooks
David got me in and out super fast super easy Storage unit was clean and the rate was the best in town. Definitely do express checkin online
June 4, 2019
Google Public Storage Walter Jarratt
David provided excellent customer service.
June 4, 2019
Google Public Storage Paul Dugger
David was extremely helpful and made the check in process seamless, highly recommend
June 2, 2019
Google Public Storage Lyn Sanders
Bad employees
May 27, 2019
Google Public Storage Painting Guys
Great customer service experience with Marquita.
May 25, 2019
Google Public Storage Ashley Lindsey-Daye
David was super helpful! Close to our new apartment and had such a smooth process. Definitely will keep our business here.
May 10, 2019
Google Public Storage Antwanetta Vinson
My daughter had a great experience and she was really happy to meet ashleh great customer service
May 10, 2019
Google Public Storage lexie vinson
Ashley was great moved me in and really helped me. With me being in college she made process super easy
April 17, 2019
Google Public Storage Aaron Wolfe
Carolyn is great! Quick and easy process! Great customer service.
April 4, 2019
Google Public Storage Charles Jones
My experience with Carolyn was positive and great today at Bloom Lane. Great customer service.
April 3, 2019
Google Public Storage Stephanie Howard
The Manager Caroline Is Always Helpful and Very Nice When I Come Into The Office.
April 1, 2019
Google Public Storage Jon Butler
Carolyn was very helpful when I came to rent my unit. She explained all my options and, helped me narrow everything down to what I needed.
March 22, 2019
Google Public Storage Charles Hargrove
I had a spectacular experience at the Bloom Lane facility today renting a unit with Carolyn she was fast efficient and informative . She was kind and friendly and knows her job.
March 14, 2019
Google Public Storage Janice Mayfield
Carolyn was awesome!!!! Great comstom service
March 6, 2019
Google Public Storage Jenn DeGarmo
Carolyn was super helpful when we came in to rent a new unit. Service was fast and efficient, and the price was fair. Would definitely recommend!
March 5, 2019
Google Public Storage Clifton Woodson
I had a wonderful experience renting a unit here at this location the property manager Carolyn was was informative and great with her expertise. She has wonderful customer service skills. The proper ty is get and so is the service.
March 5, 2019
Google Public Storage Richard Owens
Went into the location to pay the bill today and greeted by Carolyn the manager who always gives the service. She is always plasant and professional. She is wonderful.
March 5, 2019
Google Public Storage #CoolChefMica Food Vibez
Very Professional Establishment & Ms.Carolyn was Very Helpful & made my visit as easy and stress free as possible. Thanks Again!
March 5, 2019
Google Public Storage Tina Dailey
Carolyn was very helpful and kind and walked me through my storage experience was a lovely attitude
February 21, 2019
Google Public Storage Donna Thomas
February 16, 2019
Google Public Storage Dana Anderson
February 15, 2019
Google Public Storage Raynard Williams
The customers service and the district manager think that the customers are stuiped if you ever have a problem with an employee at this public storage don't call the franchise because there employees are always right no matter how nasty they talk to as a professional mover and a former mover of two men and a truck I'm asking all of the mover's to help me boycott the public storage on Bloom Lane until something is done about my complaint about the way there employees talk to the customers you shouldn't have to pay for a storage unit and be talked to like s*** or treated like s*** until things change and I'm giving an apologize for the way I was treated by the staff and the district manager when my bill is paid up to date I'm asking all moving companies to stop recommending public storage to there customers when they are asked do you know a good storage facility that I can use please don't use public storage on Bloom Lane and I would like to thank all of my fellow mover's for your help with this matter
February 14, 2019
Google Public Storage Ivan Greene
Caroline was here for us when we were moving in and we couldn’t be here to receive our packages she made sure that she had to lock the unit available and made sure that the movers put it in the storage unit correctly
February 13, 2019
Public Storage Raynard Williams
Why is customer service disrespectful when they call you when you're late with your payment? And when you call the district manager he said that her job as a former mover I'm requesting that people do the homework before using this storage company
February 1, 2019
Google Public Storage Rachelle Durham
Carolyn the property manager was very friendly and helpful
February 1, 2019
Google Public Storage Taundwa Jeffries
Carolyn was extremely helpful throughout the duration of my rental. She was knowledgeable and accommodating. I would utilize this location in the future.
February 1, 2019
Google Public Storage Tim Tim
Carolyn the property manager was outstanding with her customer service. She was amazingly helpful every time I call upon her for assistance she goes above and beyond her duties to help. She is very knowledgeable about her job and I feel very comfortable with answers I receive from her. Kudos to Carolyn. Would recommend this property to my friends because of her services.
February 1, 2019
Google Public Storage Leroy Joseph
Carolyn was wonderful and excellent with her expertise with her service she took very good care of my storage needs .Thanks Carolyn
January 11, 2019
Google Public Storage Porschau Johnson
I had wonderful visit with Carolyn the property manager today. She was able to get me in a day early due to snow we're suppose to be recieving and she also took her time to explain everything to me. I will defini2use public storage in the future
January 4, 2019
Google Public Storage Tifany Starr
January 4, 2019
Google Public Storage M N
Carolyn, the property manager was very helpful and accommodating.
January 4, 2019
Google Public Storage Antwan Jones
Carolyn was very helpful and polite. Always gave great service.
December 29, 2018
Google Public Storage Lauren Salsbury
Carolyn is so sweet and helpful!
December 17, 2018
Google Public Storage Catherine Hulshof
The service was quick and easy and Shawn was able to answer all our questions and get us set up fast. Loved the autopay feature and Shawn was super friendly. The property and unit was clean and we'll maintained.
December 13, 2018
Google Public Storage Delisa Roane
Carolyn was wonderful !!! She was very informative and really sweet. She explained everything I needed to know before I agreed to the contract. Great employee !!!
December 11, 2018
Google Public Storage Fatima Brown
Carolyn gave me great service and made my bad situation of having to put my stuff in a storage unit more comfortable and glad to have be helped by such a kind patient woman . Will recommend to family and friends !
December 11, 2018
Google Public Storage Javon Johnson
Carolyn was very helpful. I showed up before my reserved time and she immediately started the process for me. Very helpful and friendly service..
December 1, 2018
Google Public Storage [email protected] Skins
Carolyn was very patient and understanding because I stayed on the phone ..very knowledgeable. ..
November 30, 2018
Google Public Storage James Moseley
Carolyn did a great job
November 14, 2018
Google Public Storage Shardai Cotman
November 8, 2018
Google Public Storage Keita Chappelle
I visited Bloom Lane and visited with Ms Carolyn that provide excellent customer service. She was clear, concise, manner full and made me feel valued as a client. This is a 5star team. Thanks Ms Carolyn you need a raise!!!
November 6, 2018
Google Public Storage Linda McBride
October 8, 2018
Google Public Storage Stephanie A York
Great location away from the city but right up the road. The rates are extremely better than RVA self storage in Shockoe Bottom and Carolyn was extremely professional and made sure I got the biggest unit for the best price.
October 3, 2018
Google Public Storage Alonzo Coley
Mrs. Carolyn is the bomb for com. She is knowledgeable of every aspect of the facility. She is friendly and very helpful.
October 3, 2018
Google Public Storage A “Rothchild” M
Mrs. Carolyn is awesome. She is very informative and is very pleasant.
October 2, 2018
Google Public Storage Rashard Terry
Excellent service. Really helpful. Came in and attendant, think her name was Carolyn helped and was patient with me throughout my process.
September 29, 2018
Google Public Storage Jessica Redwood
I had to wait 30 minutes to move my things into this storage unit and I had already made a reservation online. There’s literally no one working and the woman who is working moves slow as snails. I do not recommend moving your things here staff is very unprofessional!
September 16, 2018
Google Public Storage joyce moore-lewis
September 15, 2018
Google Public Storage Anthony Lofton Jr.
Carolyn was really nice. She made the entire process extremely easy and straight to the point.
September 10, 2018
Google Public Storage Michelle Smith
I really am looking forward to storing my things here! I came in today a little earlier and was greeted by Mizannie. She knows her stuff and is very polite. I appreciated all her help in answering any questions I had. When I move in I hope she will be the one doing the process because I know it will go smoothly with her.
September 7, 2018
Google Public Storage Joseph Adu
Carolyn gave me the best customer service and she explain every information to me clearly. Thank you Carolyn.
August 23, 2018
Google Public Storage Habibah Alquddus
I arrived for my scheduled appointment and manager Carolyn was very thorough & professional she was prompt showing me units to fit my needs and now I am a pleased new customer at public storage.
August 3, 2018
Google Public Storage missladyzee44
August 1, 2018
Google Public Storage Jennifer Parker
Carolyn was so sweet even though she was so busy she kept saying sorry for the wait but was very kind and friendly
July 26, 2018
Google Public Storage Everett Bates
July 24, 2018
Google Public Storage Amanda Lewis
July 6, 2018
Google Public Storage Tiffany Harris
Customer service was great!!!! Carolyn was so helpful & sweet. Very knowledgeable & let me know which unit was best for me.
July 3, 2018
Google Public Storage Ricardo Edwards
The manager Carolyn is excellent and has been from the day she rented this unit to me all the way up to the present moment each and every time e interact the interaction is pleasant and professional. Great to Carolyn.
June 9, 2018
Google Public Storage Cherise Yvonne
Staff was friendly. Check online specials everyday before /after booking. I booked a 6x10 and it was 68$ no type of sale going on but the next morning i checked and they had 6x11 for $43! Part of a summer sale. I booked this and canceled the 68$ one quicklyy. Went to check in and the front desk told me "not that size not for that price "it was 94$ i explained i booked it q a deal and she honored it ..idk maybe the computer didnt catch up lol but i finished everything and she added a lock to my final price but I already had a master lock. She said i had to have my lock at the time of check out...i said i do.. Long story short she told me i couldnt use that kind of lock and i asked why? (This is my 2nd time renting a unit so i know i was able to use it,i ran into the same issue last time and asked could i see their lock policy...she was new so the young woman called the manager and he said it was fine but wasnt responsible for a break in) but she said it had to be a certain type i asked can i see it in the policy ? She just took the lock i had and put a sticker on it. My thing is if i pay for insurance for my unit either way...im covered if something unfortunate happens. Besides that my experience was awesome. :)
June 7, 2018
Google Public Storage Wayne hicks
Went to the location today and had a wonderful experience with Carolyn the property manager. Excellent customer service at best. She was friendly courteous and very professional.
June 7, 2018
Google Public Storage TheLyfeOfMie
Awesome service provided for me today !!!!
June 2, 2018
Google Public Storage crazy Deaysia
Ms. Carolyn was very helpful and gave best deal possible. Great customer service
June 1, 2018
Google Public Storage Renita Cousins
Carolyn the manager at Public Storage is always very pleasant, patient & helpful.
May 27, 2018
Google Public Storage Monica Elder
May 22, 2018
Google Public Storage Cheryl s
Carolyn is the most professional person she gets the job done and goes out the way to get it done because of her I will always use public storage!!!!
May 22, 2018
Google Public Storage Cheryl Johnson
It's always a pleasure doing business at this property. I'm always greeted with a pleasant smile from Carolyn, the Property Manager. She is always more than willing to assist me in a very professional manner and goes the extra mile to make sure I'm satisfied at the end of my visit. Kudos to her!
April 29, 2018
Google Public Storage June Valentine
They have no cameras. My storage got broken into and they couldn’t tell me or show me who did it
April 24, 2018
Google Public Storage Richard Hansley
Don't care for the environment that they force there employees to go through. They have to sit in a environment most of the time alone with no music, no tv, no access to internet for entertainment
April 18, 2018
Google Public Storage DG
Carolyn took great care of me during the check in and made sure I was comfortable with my space. Great experience.
April 14, 2018
Google Public Storage Libra Love
April 4, 2018
Google Public Storage Frances Washington
Ms. Carolyn, was very kind and patient with this process. Took time to explain everything making sure I was satisfied with what I need. Thank you so very much.
March 28, 2018
Google Public Storage Kim Wilson
March 27, 2018
Google Public Storage CJ Yingling
Carolyn was very friendly and polite. Thanks!
March 18, 2018
Google Public Storage ivy BROOKS
March 16, 2018
Google Public Storage Reggie Wilkerson
March 14, 2018
Google Public Storage Mark Pollard
My experience with Carolyn was most Pleasent and Helpful
March 12, 2018
Google Public Storage Sylvester Campbell
March 6, 2018
Google Public Storage Natasha Derricott
Excellent staff, clean property. Mrs. Craft was amazing and very helpful
March 1, 2018
Google Public Storage Mama Bear
Ms. Carolyn the property manager was professional, pleasant and an absolute pleasure!!
February 10, 2018
Google Public Storage tiffheartz
February 8, 2018
Google Public Storage Weldon Claiborne
Service has a ways been prompt I would recommend this location the property manager Carolyn has always been a professional and great each time I come to the property.
February 7, 2018
Google Public Storage Kelly Stargardt
February 3, 2018
Google Public Storage :Joe :Bell
: Staff is late and never in the office!
February 1, 2018
Google Public Storage Robert Smith
Good price and clean areas
January 25, 2018
Google Public Storage Dave Benz
Excellent facility and service. Carolyn at the front desk was always very helpful.
January 15, 2018
Google Public Storage Crystal Grant
Very helpful and very nice. Always willing to help.
January 13, 2018
Google Public Storage Surya L
Service from Carolyn was great but I had rat poop on my items in the unit. Not a good look unless you are okay with that.
December 31, 2017
Google Public Storage Heatherette Gia Bonet
Nice and affordable. but such a long drive to get to it from me. Check the map before you decide to store here.
December 22, 2017
Google Public Storage Phil B
Carolyn was every helpful and nice... She helped with the space I needed...
December 21, 2017
Google Public Storage Elizabeth Morrison
Clean but not well lit and you have to get out of car to access entry which is dangerous
December 15, 2017
Google Public Storage chanrelle hatchett
Great Service
December 6, 2017
Google Public Storage James Davis Jr.
December 3, 2017
Google Public Storage Chandra Blathers
Prefer inside storage buildings.
November 25, 2017
Google Public Storage Jacquell Lynch
November 9, 2017
Google Public Storage Cocoa Henley
November 1, 2017
Google Public Storage Taz Vaughan
November 1, 2017
Google Public Storage Aisha Baker
Very friendly and helpful
October 10, 2017
Google Public Storage Javon Cosby
Thank you ms. Carolyn for making it easy and simple to rent a storage room for my personal belongings. Her services were efficient and quick.
September 21, 2017
Google Public Storage Calvin C.
I've used this facility on two occasions and each time has been wonderful. Working with the property manager has been great and carolyn has been there to answer all of my questions. I will highly recommend public storage for their storage needs.
September 14, 2017
Google Public Storage Kimberly Wood-Allen
August 23, 2017
Google Public Storage Rosalind Aarons
This facility is infested with rats, they've burrowed into my furniture and now PC won't answer my phone calls. Plus they don't refund money if you vacate before the end of the month as other facilities do.
August 12, 2017
Google Public Storage Shamela Sandsbury
The storage is very clean and conveniently close to my both job and home and the customer service is excellent.Thanks Mrs Carolyn for the great customer service and the perfect space that was suitable for my needs
August 11, 2017
Google Public Storage Shericia Campbell
I had a great experience getting my storage unit with Karla! This is the second time she has helped me out and she has done an amazing job! Karla and the storage unit are exceptional!!
July 2, 2017
Google Public Storage DMB The Brand
Loved the experience with karla when I got my storage. She is really wonderful and have great customer service skills. Will recommend this location to anyone. Karla is great! Thanks.
July 1, 2017
Google Public Storage TheIfixit
Property manager Carolyn was on the ball with assisting me with my rental. She was very efficient and professional. Friendly and helpful. The best.
June 22, 2017
Google Public Storage Gerard Brandon
June 19, 2017
Google Public Storage Gwendolyn Roy
Karla was great and friendly, and very efficient and professional. It was a very pleasant experience. She has excellent management skills. I felt blessed to have her assist me.
June 13, 2017
Google Public Storage Amie Hall
Carolyn and Public Storage are wonderful! Professional and speedy service every time we visited, and the property is well maintained, clean and safe!
May 4, 2017
Google Public Storage Dustin Roots
Carolyn is so warm and kind. Very helpful!
April 29, 2017
Google Public Storage Arnold Bailey
Great people rented 5yrs there had no issues
April 16, 2017
Google Public Storage Wavyona
Karla was amazing, she has exceptional customer service as with all other employees that I've encountered today. With the last minute planning everything went very smoothly
April 3, 2017
Google Public Storage racheld to say hello hello bagel bagel clarke
Awesome customer service....Very informative. Was so helpful and very friendly...I will recommend this place to others...Thanks for your service Karla!!!
April 1, 2017
Google Public Storage Aaliyah Muhammad
Awesome!!!!
March 30, 2017
Google Public Storage Linda Keenan
A very simple and smooth transaction; Carolyn was extremely helpful in recommending unit size. Highly recommend this location
March 22, 2017
Google Public Storage Jóvenes Sanches
March 20, 2017
Google Public Storage cici awesome
Karla was very nice and helpful to my family.
March 19, 2017
Google Public Storage alterek pittman
Karla was amazing! She was informative and sweet!
March 17, 2017
Google Public Storage Eric Hale
Everything worked out good for me. Easy to drop off and to cancel the account. I'll be back again soon.
February 10, 2017
Google Public Storage Amanda Johnson
My services here was awesome
January 18, 2017
Google Public Storage Adrian Neal
Great customer service always w/ Miss Carolyn. Very affordable rates and very professional establishment. Highly recommended. Thanks
January 14, 2017
Google Public Storage Tasha Boone
December 20, 2016
Google Public Storage DarShee' Clarke
Mrs Carolyn really had WONDERFUL customer service handling my account. Very respectful and did everything in a timely manner.. LOVED IT!!
November 27, 2016
Google Public Storage Ced An
It was a pleasure doing business with Karla. She was extremely helpful and knowledgeable. I highly recommend Public Storage to anyone looking for a storage facility.
November 15, 2016
Google Public Storage Candria Lewis
The staff at this location was very helpful and friendly. My rates went up and I was highly upset, I came in ready to curse Ms. Carolyn but she was so calm and nice about, she explained that she didn't control the rate increases and gave me a number to call. I was still upset but had she not been nice and professional, it could have ended differently.
November 6, 2016
Google Public Storage shawanda brown
Carolyn is a wonderful person. She sweet and kinds and helped me a lot.
October 13, 2016
Google Public Storage Talentedhands804 Noneya
Ms. Caroline is the best
September 24, 2016
Google Public Storage Subrata Nandi
The Manager Carolyn, helped me in every way. She made all the process very simple. I have very easy time in registering. She is really helpful.
September 6, 2016
Google Public Storage al terrell
Carolyn was great and very helpful!
August 31, 2016
Google Public Storage curtis hinton
August 25, 2016
Google Public Storage John Hui
Carolyn was awesome and paid careful attention to detail!
August 18, 2016
Google Public Storage Kevin Rice
Carolyn was very nice and polite. She helped me with a until rental.
July 8, 2016
Google Public Storage Dawn Walker
Carolyn was gracious & professional when I made a schedule mistake & came in a day early. But even though I was early, my unit was ready. Perfect size, perfect location. Thank you!
June 20, 2016
Google Public Storage Dorothy Rasheed
Carolyn the property manager is so nice and pleasant. She was very nice.
June 19, 2016
Google Public Storage Shamika A. Burns
Excellent customer service by Ms. Carolyn the property manager.. she made sure to explain everything in full detail.
May 31, 2016
Google Public Storage Karen Richard
It was simple and quick. I was able to leave at the end of the month without any hassle. Carolyn signed me up then closed my account.
May 28, 2016
Google Public Storage Diane Spicer
Every one in the office was always helpful every time I called. Carolyn was a big help to me today with helping me find my locker. I would suggest this be the storage place for every one to use. Thank you for your help Carolyn!!!!
April 19, 2016
Google Public Storage Shirley Pratt
Very friendly and easy to do business with!
April 9, 2016
Google Public Storage VJ LLC
Carolyn was very helpful and knowledgeable about the storage units. This is my second time renting with this location and i was very satisfied with my service.
April 3, 2016
Google Public Storage Willem Vance
Carolyn was the manager that helped us find our best storage option. She went with us as we looked at multiple units and helped us decide what unit was going most cost effective. She was patient and extremely helpful.
March 15, 2016
Google Public Storage Jashaun Olivier
Mrs.Carolyn and Patriece I have Used this location several times only because of the great customer service i recieved from the managers they are always friendly and helpfull and always giving the best customer service and they always try to find me the best deals availible
March 15, 2016
Google Public Storage Sophia Gash
Always nice and courteous when I come I'm excellent #bang
February 16, 2016
Google Public Storage Brandi Woodard
Patriece was so helpful today when calling into the office of Public storage, store number 25451. She explained everything in great detail and gave me a wonderful sense of hope! I am so thankful for her amazing customer service!!! Thank you Patriece!🌸🙏🏼
February 2, 2016
Google Public Storage Vannessa Smith
Carolyn was a great help I reserved a storage weeks ago but she still found me one and it was the perfect size
January 12, 2016
Google Public Storage Tonya Cosby
Carolyn and Patrice were extremely helpful. They made everything easy. I would definitely use this facility again.
January 2, 2016
Google Public Storage Jessica Kelly
Carolyn was a big help, check-in was quick, accurate and answer all questions to the point that I didn't even have to address anything. For budget needs a good and secure place to do business at.
December 8, 2015
Google Public Storage Yasmine Espree
I like the convenience of having storage near by. Carolyn is usually the person who assist me. She is always efficient and friendly. Brenda Espree
December 4, 2015
Google Public Storage Courtney Davis
Carolyn was awesome very helpful even though things got a little hectic she still took care of me in a reasonable time! Great place!
December 4, 2015
Google Public Storage I am Capresha
Miss Carolyn was very nice and professional... although I was running late she was very patient and understanding...
November 22, 2015
Google Public Storage David Buckelew
My wife and I needed a place to store our furniture and household goods while we traveled for the summer. We found and rented our Public Storage unit online and arrived with our first load on June 1. Upon arrival we where meet by Carolyn who showed us our rental storage unit and took care of the paperwork. Carolyn made our experience a pure joy. She made sure that our unit would fit our needs and assisted us in establishing an online payment plan for our traveling convince. Carolyn was very helpful and professional in every way. Access to our unit was always clear and the site secure. Thank you Public Storage 25451 and Carolyn as well.
November 6, 2015
Google Public Storage Erin Emery
Jalisa was super helpful and polite!
November 1, 2015
Google Public Storage shawn able
The manager at this location is Carolyn and when I walked in she was friendly and very professional. She got me a great unit and at a good price. Great customer service from Carolyn. Five stars.
November 1, 2015
Google Public Storage Gayles Teshone
Carolyn was excellent with assisting me and my boyfriend with our storage. I loved me experience thanks a lot
November 1, 2015
Google Public Storage Chris McCormick
Carolyn was fast and as nice as can be. Would highley recommend.
October 27, 2015
Google Public Storage Jerry Wilson
Great experience at this location. Ms. Carolyn, was very nice to me, thanks..
October 24, 2015
Google Public Storage Magdi abbas
Giving a big shout out to the property manager Carolyn. She is the best. I have used this facility several times all because of the great customer service I received each time I enter act with Carolyn. If I could give her 10 stars I would because she deserves 10 stars. Always so helpful and kind and had the best personality and smile ever. The Carolyn for all that you do.
October 12, 2015
Google Public Storage Dawn Howell
Ms Carolyn alway give great customer service to me when ever I visit, always very helpful with all question and is also a very nice lady.
October 3, 2015
Google Public Storage Tyjina Bates
Carolyn is an awesome manager, she was very helpful when I moved in as well as when I moved out I would suggest this property to anyone.
October 2, 2015
Google Public Storage Sharell Rollins
Carolyn the manager at this location is always friendly and kind when i enter the building, her customer service is wonderful i will always do business with this location as long as she is there.
September 16, 2015
Google Public Storage John Hayes
Carolyn, has GREAT customer service skills and answered all of my questions. Very secure location.
September 9, 2015
Google Public Storage Ulanda Perry
Lynn was wonderful. She made sure I got exactly what I needed for my storage unit and thoroughly explained everything to me. She knows her job and has the best personality for customer service!!
September 9, 2015
Google Public Storage Maurice Oliver
Carolyn the manager at this location is awesome. She always greet me with a smile as if it was my time coming to the property. She is very welcoming and is courteous at its best. Great service.
September 5, 2015
Google Public Storage Jim oltmann
Lynn and Carolyn were a big help in getting me in the right size unit. Great experience Jim
August 27, 2015
Google Public Storage Jeremy Kalma
Lynn was awesome, helped me out with everything I needed when I moved into my unit. I have been very happy with my experience this far.
August 17, 2015
Google Public Storage Brandon Coles
Lynns service was great
August 14, 2015
Google Public Storage June June
Lynne the representative was so nice and made me feel comfortable I would like to give her 6 stars
August 11, 2015
Google Public Storage Proof The Booth Publishing
Carolyn was excellent
August 10, 2015
Google Public Storage Daniel Newbury
Lynn was very helpful and polite. It was a quick and easy process.
August 1, 2015
Google Public Storage Christopher Champagnie
The service was excellent and the price was amazing. The girls behind the counter were very helpful aned guided me through the entire rental process, as well as honestly answering my questions and needs. 4 stars because they don't have 24 hour access but don't let that deter you. Access is allowed from 6am to 9pm. Definitely a great place to store!
August 1, 2015
Google Public Storage Mary Pitts
I went in to the property today just to inquire about a rental, but Ms Carolyn was so helpful, polite and informative that I went ahead and rented a unit. I've rented from other places before but I feel Ms Carolyn was very professional and in the past I left other places due to the lack of professionalism so after speaking with her I knew this would be a great place to trust my most prized possessions.
July 14, 2015
Google Public Storage Shannon Langley
Lynn was super helpful and made sure that I fully understood how to access and utilize my unit to the full potential. If you're looking for somewhere to store, I would recommend this location!
July 11, 2015
Google Public Storage Charm
Lynn was awesome great customer service very clean environment highly recommended
July 5, 2015
Google Public Storage Kenny Williams
Lynn got me the perfect size unit and hooked me up with a great price. Customer service is amazing and I give it 5 stars.
July 2, 2015
Google Public Storage Jay Brathwaite
Grate help and service from Carolyn my experience here had bin good and it my second time here and I will recommend it to any body ...I will be in the future
June 8, 2015
Google Public Storage Annessia Moore
My service here was great the person name was Lynn excellent customer service. ..I was very pleased. .
June 8, 2015
Google Public Storage Angela Archer
My experience at Bloom Lane was the best ever. The property manager Lynn is definetly a storage expert. Lynn made sure I got a unit at a great price and the size was perfect. Thank you for your awesome service today. I will tell all my friends to rent with Public Storage. Awesome service and awesome location.
June 8, 2015
Google Public Storage S R
Lynn was a great help. Made my day better
June 7, 2015
Google Public Storage Talibah Mims
Reserved a unit in less than 5hrs, on a Sunday! First experience and clueless, Lynn was able to,not only, get me a unit suitable for my needs, she was also able to get me a price that that fit my budget. And I must include, AWESOME storage tips....thanks Lynn:) Service Excellence at its finest.
June 7, 2015
Google Public Storage julie ledford
Lynn was very accommodating and pleasant to deal with
June 3, 2015
Google Public Storage brenda jeter
Very nice and friendly. Have a nice smile when you come in the door I , like that.
May 16, 2015
Google Public Storage Ricky Lovelace
Great customer service from Lynn & Carolyn!!
May 13, 2015
Google Public Storage Dwayne Nicholson
Carolyn was very imformative, professional and went above and beyond to get me the right size unit. If there where more people like her in this world, the world would be a better place.
May 12, 2015
Google Public Storage Domonique Howell
Mrs. Lynn was very accurate on her information and had the answer to any question I had. GREEEAT experience! :)
May 7, 2015
Google Public Storage Kevin Gresham
Great experience all thanks to Lynn! You have to appreciate good people these days and she definitely helped me out and went above and beyond to make sure I was settled and had everything I needed. Thanks a million for making this a pleasant experience. 5 stars!
May 7, 2015
Google Public Storage Chris Lopes
The service was professional and courteous.
May 6, 2015
Google Public Storage Dana Mussa
Carolyn was extremely personable, she was polite and treated me with the utmost respect. I would recommend this property as a prime location to store your items, because of Carolyn's professional demeanor, and courteous service.
April 24, 2015
Google Public Storage Lawonda Grady
The managers Carolyn and Lynn are awesome. The went above and beyond to make sure i got the right. size unit for the best price. Their customer service was the best ever. They explained everything I needed to know in great details. I had read other great reviews about them is why I came to this great location
April 23, 2015
Google Public Storage Shontae Russell
This is my third time using publics Storage and the same lady ms. Carolyn always helps me out.I love coming there when I need to store things ....Thanks so much Ms. Carolyn
April 21, 2015
Google Public Storage Jay F
Ferona was very nice and vigorously assisted me in my buying experience. Thanks Ferona!
April 19, 2015
Google Public Storage Randa Noel
My service at the public storage on bloom lane in Richmond VA was simply amazing. Lynn was great. Very informative and helpful. Overall, she displayed amazing customer service. Thank You.
April 3, 2015
Google Public Storage Jessica Watkins
Carolyn was very friendly and was very knowledgeable about the difference packages. I will tell all my friends and famliy about her and Public Storage.
April 3, 2015
Google Public Storage Naomi Brown- Guion
The staff is wonderful and very detail would recommend them to anyone
March 26, 2015
Google Public Storage Kidra Robinson
The property manger is great here Ms.Carolyn she's polite and easy to work with I've used the office twice and had an awesome experience both times and I would recommend top others
March 20, 2015
Google Public Storage Keisha Shannon
Great Service Carolyn did a excellent job. I would recommend other people to go this establishment.
March 2, 2015
Google Public Storage Gloria Bullock
I can honestly say Lynn has given me the best customer service experience ever! She is so friendly has such a great personality. She made sure I got the right size unit at the right price. The process was so quick easy and affordable. I will always store my belongings at Public Storage. I'm your #1 fan. Keep up the outstanding work!
March 1, 2015
Google Public Storage marcus kingdom
The Property Manager Ms.Lynn was very polite and understanding. Despite the weather she was still eager to show me the different size storages. She's been a really big help and I thank you for yours services.
February 24, 2015
Google Public Storage Gary Smoot
carolyn she is awesome to work with
February 19, 2015
Google Public Storage linda Jordan
Ms. Carolyn was always pleasant and efficient. She addressed me by name when I went in which made me feel important, as a customer. I appreciate the service, professionalism, and sense of security provided by the staff at this location.
February 16, 2015
Google Public Storage Chris Woodley
Lynn was very polite and helpful
February 10, 2015
Google Public Storage Fleming James
i have no complaints about this public storage facility #25451, the staff that i met ms.carolyn is friendy and courteous and very helpful in helping me picking out the size unit that i needed.
February 9, 2015
Google Public Storage Trayvon Fleming
The Woman at the desk was very helpfull and patient with me.
February 1, 2015
Google Public Storage Jeanette Hammonds
awesome lynn has great customer service experience
February 1, 2015
Google Public Storage Dylan Grevious
very pleasant
January 13, 2015
Google Public Storage Larticia Baker
Carolyn the property manager gave excellent service and meet all rental needs!!!!!!
January 10, 2015
Google Public Storage Tiffany Bell
They were awesome Mrs. Carolyn and Mrs Lynn were polite efficient and great fun.
January 8, 2015
Google Public Storage Apple Crisp
Carolyn showed great customer service. Everything was quick and easy. Thank You!
January 4, 2015
Google Public Storage Themekia Jean
Had a wonderful experience!! Lynn was Awesome! !
January 4, 2015
Google Public Storage Deserteagleham
Lynn was Awesome, she was very informative and friendly. Every month I come in and shes here shes always got a smile on her face. She is such a pleasant person and I enjoy talking with her. Shes definitely a great person/employee. Shes a keeper
December 20, 2014
Google Public Storage David Hoover
The manager is Carolyn is she is very knowledgeable and helpful. She gives excellent service.
December 15, 2014
Google Public Storage Arthello Branch
The service was wonderful. Ms Lynn was most informative and very helpful. When ready to get storage unit it will be through her wonderful care.
December 14, 2014
Google Public Storage Shane White
I just want to brag about the dynamic service that I received during my visit at Public Storage by Lynn. To many times people are quick to complain when things don't go right however I wanted to uplift for turning a negative experience into a positive one. I had my unit backed into, Lynne was able to quickly and calmly resolve the situation and retain my company business. Kudos for her.
December 13, 2014
Google Public Storage Erica Randolph
the service was quick and easy i appreciate her patience.
November 25, 2014
Google Public Storage Zeke Russell
Great lynn
November 11, 2014
Google Public Storage Chris Thompson
Second time coming and i enjoyed my experience..people were very helpful and ms.carolyn is the best
November 9, 2014
Google Public Storage Yoshabell Jefferson
It was a pleasant experience the sales representative Lynn was very nice and courteous. She took her time and showed different units that would fit our needs. Overall enjoyed her customer service.
November 9, 2014
Google Public Storage shydae booker
I enjoyed Lynn's customer service skills it was on point she was very nice. She helped me find the right size for all of my items.
November 3, 2014
Google Public Storage John morris
Im so happy I chose to see what Public Storage had to offer me for my storage needs. I found Carolyn to be very informative about the details I needed to know about rental units. So much so that I've decided to go with them. Thank you Carolyn for being knowledgable and courteous with me. I give you *****5 Stars as an outstanding employee. Thank you. P.S. Property#25451 on Mechanicsville Trnpk
October 5, 2014
Google Public Storage Chris Bracey
Lynn was awesome. .she was very patient and handled all of our concerns with no problem.
September 24, 2014
Google Public Storage Carolyn Lewis
I feel that this was the best experience i have had. Ms. Carolyn over at bloom lane helped me tremendously and it was very affordable.
September 18, 2014
Google Public Storage BeeTee Moore
I would love to give you all ten stars. Lynn had great customer services she smile and very focus. I had a great experience. I felt very happy and comfortable with my purchase. Thanks you ladies keep up the good work.
August 20, 2014
Google Public Storage Kaitlin Kobs
Kim is super! Everything worked out well!
August 1, 2014
Google Public Storage David Taylor
Great service!!!!!
July 27, 2014
Google Public Storage Will Whiteside
Carolyn was outstanding and provided an excellent experience.
July 10, 2014
Google Public Storage Unique Custome Prints, LLC
Great Customer Service by Carolyn. Assisted with all my needs to facilitate me a storage unit.
June 28, 2014
Google Public Storage Stacy Lee
Mrs. Carolyn's service was great. It was fast and easy to rent a space. She was very helpful as well. Five stars.
June 23, 2014
Google Public Storage Ginger Pack
Rented from here but when I moved out I tried to schedule the move out online which did not work. Then I tried calling but only got an automated system that kept saying it could not verify my account. So frustrating.
June 7, 2014
Google Public Storage Rick Starr
Carolyn was extremely helpful. She recommended a more economical option for storing my auto. I would recommend this facility to everone
May 23, 2014
Google Public Storage Jabre Smith
May 13, 2014
Google Public Storage C Williams
Although I had missed my previous appointment and did not call to let her know, Carolyn was still extremely pleasant and accommodating. The process was quick and simple and she even assisted with finding my a bigger unit at a wonderful price. I would highly recommend this business!
April 28, 2014
Google Public Storage David Reed
Having rented with Public Storage in the past I found myself needing storage again and can back to Bloom Lane because of the great customer service I always receive from the managers Carolyn and Cheryl. They are always professional, friendly, and always go above and beyond to help me out. I will recommend this facility to anyone.
March 26, 2014
Google Public Storage Kenya Moseley
I love how great the experience has been. This is my second time renting a storage space here at this same location. Ms. Carolyn customer service is excellent. Ms. Carolyn was the reason for me coming back she is just great.
March 19, 2014
Public Storage Juli Reddington
March 15, 2014
Google Public Storage Jasmine Harris
Had a great experience with Mrs Carolyn at the public storage off of mechancsville
March 11, 2014
Google Public Storage Gina Gatto
Carolyn was awesome! Great place to store while in between moves or indefinitely.
March 6, 2014
Google Public Storage Rusty Field
Great service! Carolyn has always treated me well. Highly recommend.
March 6, 2014
Google Public Storage Ozias Williams
When I came to rent a storage, I really didn't know how renting one worked, and all the rules and stuff that applied. Miss Carolyn Blair helped me out; she took her time to explain things to me, highlighted important details, and overall didn't try to rush me away, or get her out the office. So I give this an A+. Thank you.
March 5, 2014
Google Public Storage jennifer robertson
I had a great experience with this company the staff is very friendly and helpful I will recommend this place to my family and friends
March 4, 2014
Google Public Storage Bakari Owens
Every time I visit the store the customer service is great, Ms.Cheryl and Ms .Carolyn are always nice and helpful.
February 11, 2014
Google Public Storage Shonte Estes
Loved the service
February 10, 2014
Google Public Storage Cheryl Yancy-Wright
I had driven abt 25 hrs, n so tired moving to Richmond and Cheryl @ this facility was so nice n pleasant to me. I had reserved a storage on line that allowed me to choose a size that had already been taken. But she took care of my frustration. I really appreciated her. I'll recommend anyone to 1717 Bloom Lane Public Storage
January 31, 2014
Google Public Storage Alvin Jefferson II
January 14, 2014
Google Public Storage Kim Cannon
The customer service I received from Both Cheryl and Carolyn was awesome. I would definetly recommend to others.
January 13, 2014
Google Public Storage lannie williams
I came to rent a unit and CHERYL and CARLOYN were very knowledgeable in helping me find the right size unit. If they were not so helpful I would have rented somewhere else. The service was outstanding "Thanks Ladies
January 10, 2014
Google Public Storage Latima Gibson
The staff is Awesome..Customer service at it's BEST!!!
January 4, 2014
Google Public Storage David Holley
Very nice manager very helpful, I would recommend using them.
December 20, 2013
Google Public Storage Upasana G Khanal
Staffs here were very helpful and friendly. I had a good experience renting the storage unit here and will recommend family and friends.
December 19, 2013
Google Public Storage Elmer Lemus
Staff always very helpful, easy access to the facility and close to the city.
December 19, 2013
Google Public Storage Lorethia Romondos
Ms Carolyn & Ms Cheryl were very pleasant and helpful as well as understanding we will recommend this location to all who ask.
November 6, 2013
Google Public Storage Monika Brock
I have had my unit at this location for over 1 year. My initial visit was durring a very difficult move. The staff especially Ms. Carolyn was awesome. I felt that I was making the best decision for where to store the most precious things I own. I have always appreciated the courtesy and kindness I have received from the staff when ever I call. I may be a state away but I know that the belonging I have at this locations are as important to them as they are to me. Thank you from the bottom of my heart for all that you do.
June 20, 2012
Google Public Storage Davis Kim
Personnel lied about terms. Very difficult to work with. Took my money and got nothing in return. Will never attempt to store here again.