Secure and very easy to access with your code even after hours
Kim helped with account. Thanks
Quick rental I didn’t incur any issues good location
A big “ Thank You” to Adam and Jaquan with assisting me with getting my account straightened out and back on the tracks. I’m very happy with the outcome and will continue to use Public Storage.
Easy online setup. Not fond of the kiosk, but the representative was very helpful
Good place to store stuff that you don’t have room for or don’t want to store in your home. Monthly rates are a lot less than some other self-storage companies I researched. This location is climate-controlled and has elevators. The only thing lacking is a human on the premises though they do have a kiosk in the former rental office where you can get in touch with an actual person who is very helpful. When I first started renting at this Public Storage location there was an employee that would give tours and explain everything. They also used to sell packing supplies but that was discontinued when the kiosk was set up. All in all I would recommend this Public Storage location.
After a frustrating ordeal with Uhaul storage, I called Public Storage (right next door to the uhaul!) Their customer service is EXCELLENT. I rented storage for the first time and the lady was so friendly and helpful. I didn't have to hold for long when I called, and the whole experience was just quick, efficient, and not at all complicated.
If I ever need storage, they're the only business I'm calling!
We're having a positive experience so far. Their large unit is not one that I would consider large unless you can stack everything high.
Ron is the man!! Thanks Ron for all your help!
Kim helped me move into a bigger unit very quickly with no hassle! Very polite and friendly! Thank you Kim!
Sharon was very helpful. Most reliable and kind.
Sharon was excellent!
She very professionally and pleasantly explained about access, security, safety, etc., and answered all of my questions.
Great employee!
Sharon and Trevor were very helpful and accommodating. They handled payment for me for other locations and took care of all the processing. It really gave me peace of mind.
Kristi is a great customer service and she was wonderful
Kristi was very informative, polite and in my opinion does a great job representing your company.
Kristi was very helpful, friendly, and answered all my questions.
If I could give Kristi 10 stars I would!
She is very professional, helpful and kind!!
I would have had a total mess on my hands without her help.
Public Storage is lucky to have such conscientious employee, she is doing you proud.
Great experience with Kristi she was very helpful.
Every business needs to have a Kristi! She helped us with a very difficult situation and went out of her way to help us. While waiting in the office I saw how professional and sincere she was with all of her customers. Thank you Kristi.
We are very happy with the customer service and the rental process with Delonte, Aaron and Kristi. Thank your Public Storage 8701! You’re the best!
I went to this store to pay on my bill and a young man in the store, Dalante is a great representative of your company. His customer service was great. He was actively listening to me and went above and beyond with his customer service. I am a happy customer because of him. He has help you to retain a customer. THANK YOU DALANTE FOR YOUR GREAT CUSTOMER SERVICE..IT IS APPRECIATED!!!!
Great customer service. Thanks Kristi.
Kristi went above and beyond with customer service. She made sure I got what I was promised and it was such a positive experience. Thanks so much!
Number one employee need more like Kristi.
The best cutsoner service person have ran across in a long time. Kristi was wonderful.
Please rent a space here. Every time I’ve rented It’s been a pleasant experience and the facility is always clean.
Kristie was wonderful to work with.
Kristi is professional and personable as well. She is very knowledgeable and helped me with all my questions. I can't thank her enough! Thanks Kristi!
Kristi is my favorite employee here. I'll never go to any other public storage facility but this one because of her. She was friendly from day one to move out. In my opinion, this woman needs a raise!!!! Or, at the very least, a darn trophy for her excellent service.
Kristi & Sadyah are so sweet and very helpful. Our unit was perfect for what we needed. Which is why we keep coming back! Very easily accessible!
Kristi was extremely efficient, helpful, knowledgeable, and friendly. She made the process quick and easy! 😊
Kristi's professionalism was very pleasant to experience. She was very informative and enlightening. This is indeed a quality any business owner and or manager should accommodate their customers with. It's truly a lost art and Kristi freely operates her day to day tasks conscious of its importance. Thank you Kristi for making me feel welcomed and happy I chose your location.
Kristi was very helpful to me. She was extremely knowledgeable of pricing, sizing, and unit locations. She was patient and kind when I changed my mind about unit size.