Public Storage Self-Storage Units at 7625 Staples Mill Road, Richmond, VA

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6
Address
7625 Staples Mill Road
Richmond,
VA
23228
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
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5'x10'Online only price$ 53/moSmall 5'x10'- Outside unit
- Drive-up access
$ 53/mo $70Best Price Label -
5'x15'Online only price$ 74/moMedium 5'x15'- Outside unit
- Drive-up access
$ 74/mo $98Best Price Label -
9.5'x10.5'Online only price$ 101/moMedium 9.5'x10.5'- Outside unit
- Drive-up access
$ 101/mo $134Best Price Label -
10'x10'Online only price$ 101/moMedium 10'x10'- Outside unit
- Drive-up access
$ 101/mo $135Best Price Label -
10'x15'Online only price$ 122/moLarge 10'x15'- Outside unit
- Drive-up access
$ 122/mo $163Best Price Label2 unit left! -
10'x20'Online only price$ 167/moLarge 10'x20'- Outside unit
- Drive-up access
$ 167/mo $222Best Price Label -
10'x19'Online only price$ 172/moLarge 10'x19'- Outside unit
- Drive-up access
$ 172/mo $229Best Price Label -
10'x30'Online only price$ 270/moLarge 10'x30'- Outside unit
- Drive-up access
$ 270/mo $359Best Price Label
Nearby Self-Storage Locations
Resources from the Help Center
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See what fits in different storage unit sizes
North Richmond Storage Units off Route 33
Find storage units in north Richmond just off Route 33. This location is also a short drive to I-64 and accessible by the Richmond Staples Mill Road Amtrak station.
Grab a 5x10 storage unit and get seasonal items like sports equipment, bicycles, patio furniture, and holiday decor out of the way at home. With a5x10 storage unit, you can also stash those golf clubs for use at nearby Lakeside Park Club or Belmont Golf Course. Don't forget to stroll through the Lewis Ginter Botanical Garden while you're there!
Downsizing, apartment living, or welcoming a new addition to the family are all great reasons to book a 10x10 storage units. With space for three rooms worth of furniture, they're also great for temporary storage during a move or remodel.
If you're looking at a whole house worth of storage, don't get intimidated—get a 10x20 storage unit! Spacious 10x20 storage units give you all the space you need for those major projects so you can get them taken care of without the headache. And with mostly outdoor storage units at this location, it's easy to drive up and unload bulky items with ease.
When you're finished storing, you can spend the rest of the day enjoying Richmond's Virginia Museum of Fine Arts, Maymont park, or the Science Museum of Virginia.
Use our eRental program to book a contactless move-in now and find the perfect storage solution for you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 174)
Excellent service
People are helpful and nice. However, after our “introductory period” (1yr) was over, rent increased significantly every 2-3 months. We started at $80 (web discount) now, our rent is close to $400 when the same units are renting full price for $100 something. Not cool. Apparently they don’t want long term storing.
Its not safe.
Kriste , you díd good job
Cramped and uneven pavement. But not really "busy" so decent privacy. Its storage facility.
In need of some care. Tree branches need trimming so as to not scratch our vehicles.
The convenience of this location is great. Kristi was great and walked me through the process of securing my unit. She was very friendly and knowledgeable. It’s great to see employees that love their job. I would recommend this storage to anyone.
Nice Storage 🙂
The lady who works here is great. My only real problem is that my unit was a spider infested dump - stored mostly cheap furniture there (no food), and yet by the time I moved out ~6 months later, there were just swarms of spiders of varying sizes all over my furniture (some smaller ones got into the sealed boxes somehow). I’m still in the process of unpacking, and I seriously hope I don’t find a spider egg sack in there - the thought of one of those popping is nightmare fuel. Thank goodness I’m not afraid of spiders. I shouldve just paid extra for the indoor, temperature controlled storage, which presumably shouldn’t be infested with bugs.
I like the convenience of this location, and Harriet is wonderful. I have one bad thing to say and that is every 3 to 6 months the rent goes up. I started at $89.00 for a year and a half, 4 months ago the rent went up to $100.00. and i just learned that it is going up to $114.00 by October 1st. All i have is a 9' x 10'.
2 stars because Harriet is awesome. But the dry wall fell off the wall in my unit breaking stuff.
I cannot be more satisfied with the customer service I had today. I did everything online, which was fill out my ID information, and I also made sure I made her job easier. But when I came in I had so many questions about insurance, how to access the storage, because it was my first time, and a bunch of other random questions. Long story short if you are looking for great customer service, very and I mean very affordable prices look no further. I don’t know how the other staff are, but if they are all like Kimberly Bass, you can bet that you are going to have a wonderful experience. Thank you Kimberly if you’re reading this you’ve made life easier for me.
Harriet was very helpful and very patient.
Harriet was the VERY NICE LADY that helped me. You couldn't ask for better attitude & knowledge. Thank you Harriet !
Harriet that works in the office was great to deal with, very nice!!
I swear to you there trafican all through these lots
I reserved a unit online and showed up at 9:30 am on the dot on Sunday. Latoya was right on time, provided excellent customer service, patiently reviewed my contract with me, and was very knowledgeable about policies related to the unit. Thank you Latoya!
LaToya is very helpful!! Great customer service!
Awesome experience! Great customer service. Great prices! Great experience. I highly recommend PUBLIC STORAGE!
Jason was so great!! Super helpful and the facility was good.
Harriet is a Friendly and professional manager, takes care of her property, process was super easy, great storage advice from management/staff!!
My husband and I need a small storage unit while we clean out my late uncle's home. Harriet was incredibly sweet and took the time to show us several options. She was friendly and knew her stuff! We got a great price on exactly the room we need at this time.
Ms. Harriet is a jewel. She made our experience a great one. We had initially rented one storage unit and she was very informative about the type of unit with the two doors. We decided that we would go with that one and all the paperwork was completed for it. Once my husband measured and determined that the width may not be large enough, we changed to the same size unit with only one wider door. Harriet was extremely patient with us through all of our back and forth. She never became frustrated with us; she remained nice, professional and pleasant at all times. She truly is a jewel with the right personality to work with the public.
I had no problems when I entered into contract. However, when I went to my storage locker after paying my bill I found it pad locked and no one was in the office to remove it. The problem was taken care of within the hour but it should never have happened
HARRIET was friendly and helpful. She was awesome!!!
Ms. Harriet was absolutely amazing customer service was wonderful excellent place to rent from
If you're looking for a public storage unit that not only makes you feel welcomed but also appreciated, Public Storage on staples mill rd is where you need to be. Ask for Harriet and tell her #24ROADSIDE sent you.
Ms. Harriet is sweet and very helpful. She is knowledgeable about the units. And she took her time to make sure that I found the unit that I needed.
I used this property after a huge break up and Harriet went out of her way to make me feel at ease. She is very professional and I still come in to pay my monthly bill, even though I could simply complete online; just to speak a kind word to her.
The Management/employees... The best way I can word it would be incompetents. I will never store or set foot on that property ever again. I've caught an employee opening my unit. And when I asked what was he doing at my unit? He responded "my apologies I
Harriet was absolutely amazing. Her computer shut Down on her and I had to wait longer than expected. However with Ms. Harriet warm vibe made the wait go by in no time.
Ragged
I was helped by Harriet, who was efficient and a total sweetheart. I could not ask for a better experience. Promote her!
Harriet was amazing..... Awesome customer service experience.
Harriet was an excellent employee and was very helpful and courteous! I would rent from them again!
Mildew on everything. When I spoke to the manager she said this was not the first time she'd had that complaint. Can't get my stuff out of there soon enough.
Definitely cost efficient per square foot, helpful and friendly staff, and the piece of mind that your stuff is safe! Overall would definitely recommend this location to others!
Great location and staff
Great staff and location; clean units!
Great facility!
Absolutely amazing and friendly experience here with Harriet. There was a lot of last minute chaos with my plans but I got everything I needed and ended up working out perfectly thanks to her help. Highly recommend!
He was great, told me everything I felt like I should know!... Great customer service..
My experience with public storage was AMAZING. Leslie was awesome and a big help assisting me with the process! Very satisfied! Thanks Leslie & public storage team ! :)
Miss Peck assisted me in getting my storage unit she was very kind, attentive and warm hearted. Her service was impeccable she gave me excellent knowledge I have absolutely no complaints she is great at her job!
Shawn made moving in a breeze. It was an extremely hot day so her effort to make moving in go quickly —and painlessly was truly appreciated. Glad to see a nice clean building, with elevator and a working AC. Thumbs up!
Ericka had all the answer for my questions really great customer service very happy with the results I got I will be coming to rent
If you come to this location you will get great customer service from this lady name Harriet.
I had a great experience with this lovely lady name Harriet 👍
This nice women name Harriet that work there was kind and wonderful.
Good service.
Marquita is amazing thanks for your awesome customer service skills you Rock.....
Harriet is very helpful, she has a sweet personality and she’s a very pleasant person
The staff is nice and very accommodating. Her name harriet very friendly . Overall great experience!
David gave me good Custmer service
Marquita has awesome customer service thanks Public Storage...
All my furniture in the unit got destroyed
Absolutely wonderful customer service from your associate Harriet Fields, always smiling and professional. Thanks public storage
Looking for Great Customer Service well look no further you will find it here and Marquita is awesome Thanks.
Harriet was great, patient, and on top of everything. Great job.
Marquita
Marquita Have great costumer service and she helped me a lot
Harriet thanks for your help today this location has great customer service which is hard to find great job.
Harriet thanks for your help today it was fast and painless lol thanks great customer service.
Went into the Midlothian location and Alicia gave excellent customer service. Very polite and helped out with everything i needed had answers for all my questions.
It has been a true pleasure having the opportunity to work with Alicia. I was having a hard time with late fees and paying on time. She showed me how to get online and pay, and it helped me to avoid the late fee again. Alicia is so kind and helpful. Everyone should ask for her. Dana Katz!!!! THANK YOU, ALICIA!!!
Wanted to thank Harriet for giving me great customer service she was such a delightful person I plan on telling my friend about the great service I received from her because she plans on moving and need storage as well.
Alicia was very friendly and willing to help and answer all of my questions.
Alicia was excellent with providing me and my family service. And her hair is awesome 😀
The location was ideal and the employee working at the office was especially helpful in assisting me in backing my car into the storage unit safely both the day of purchasing the storage unit and the day I storing my vehicle.
Harriet was super helpful, friendly, and professional. Everything was ready on time and we moved in right away. Easy access, safe storage. Thank you!
The customer service here at Public Storage was amazing. I’m glad I chose them to storage my items. The have great prices. Marquita the young lady working the front had great customer service skills and was very friendly, extremely polite and helped me get the right-size unit at a great price. So if you’re looking for a storage place this is the place to go too. No storage unit too big or too small that they can’t get for you at a great price.
Absolute scam! They'll draw you in with one price but what they don't tell you is that they'll do a price increase on your specific unit while keeping the price the same for other units for new customers. So whatever you purchase your unit for expect the price to go up by another $20 in 6 months and then it'll go up again in another 6 months. Moving out immediately.
I came in to public storage and Faith was awesome and very helpful she was real patient and made sure all my needs were met I would definitely recommend this location to anyone.
Storage is necessary for anyone. I dont like how front desk is never there or never pick up the phone. The property is peaceful. Management is questionable they raise prices when you talk to them on the phone but your email will give you the correct price. I dont care for sneaky business's. Take your time looking before renting storage here.
Alicia was great, got me a great deal very friendly!
The manager, Malena, was very helpful. She made sure we rented the correct size and showed us our unit. It was clean inside and overall happy. :)
Great customer service and a pleasure working with Shawn!
Philip was very hopeful and explained everything well!
Typical storage facility, great customer service (Janeè)
The absolute WORST experience from Mark. I go in there because I’m moving out, and my brother is moving in to a home and needed a bigger unit. We have the same address at the moment, and we were not aware that he couldn’t get the $1 special because we had the same address. Mark was extremely rude and condescending from the moment I walked into the door and insinuated that I was trying to “work” the system and get over on them...over a bigger space. I already rented a prior space so what’s the point in that? He accused me and I got defensive because that’s not okay. I will never recommend these guys because I just went through this yesterday trying to get another unit.
Great customer service. Janee' was great she went above and beyond to help us get things straight. Janee was very nice and pleasant.
Mark did a great job helping me out!
Mark was very nice and helpful! Great customer service!!!
what is the cost of the unit monthly
Mark is amazing, if you come here insist on speaking to him over the other staff.
Karla was great! Came in and she help me to get the right size space I needed Thanks!!
Karla was excellent. She helped me out with all my questions and concerns and has always been there when I need help. Excellent customer service. She should be the manager permanently in my opinion!
As I was going through my things and loading some in the car the staff watched me the entire time. He came over looking into my unit and the back of my vehicle. Yes I had pulled things out because what I wanted was in the back. Nothing was blocking the drive so there was no reason for him to sit in his truck and watch me for over 30 minutes
1st off Carla in the office is simply amazing. funny, quick, & her customer service. she makes the experience smooth. she moved me in & moved me out! definitely coming back for business bcuz of her!!
Karla was awesome and very helpful. And the rates are good.
Karla was very helpful and made me feel like my business was appreciated.
My experience was awesome. The man on duty Mark was very funny but professional as well. Showed me the unit I am renting and also answered all of my questions I had right on the spot. Will do business with Public storage for sure!
Customer service at this place is excellent. Carla was the representative who helped me and she was very helpful, knowledgeable, speedy and courteous. I highly recommend this place.
Carla was great help
Great customer service . Professional environment. Definitely using this place again in the future. Oh, and special thanks to Jessica for all of her help and patience
I always use Public Storage for my moving and storage needs. My experience with Mrs.Karla was nothing but excellent. She was thorough and friendly.I appreciate her working hard to offer me the best price. I am happy as always with the company but very nappy with the kind customers service from Karla.
Great location
The gentlemen (Marc) at the front desk had great customer service!! Walked out very happy
Public Storage is ok but the staff is what made me give them 5 stars. I have to find out the gentleman name who help me.
This storage facility was AWESOME!!! The $1 for the first month price was unbeatable! The lady Ora that worked the front desk was extremely helpful and kind...she helped us fully understand our terms. The place was safe and secure. I would recommend this storage to ANYONE!!!
Awsome service, very helpful and quick
I enjoy my experience at public storage. Ora was amazing very professional and helpful. I will recommend this company if anyone looking to move..very affordable.
Great customer service and hours for the gate.
The employee that I spoke with was very helpful in answering all questions. This was the first experience I had with a storage rental company.
I have never had such a professional people in a long time Carolyn did an excellent job she is an outstanding employee five star above Beyond thank you Public Storage .
Great location
The facility is very clean and even when it snowed they called to tell me that the driveway was plowed quickly so that we could access our storage! Ora pleasantly surprised me with that phone call because I really need to get in there! I recommend public storage to everyone!
I was so pleased with my storage rental experience. Moving is stressful and renting the unit was made simple and easy for me. All the pertinent questions were asked to help me determine the size of the unit I needed, and recommendations for helpful supplies were made. Thanks for one of the best experiences I have had throughout selling my house and moving!
Thank you for your help Ora! You are fabulous!
Ora, the manager from Public Storage on Staples Mill Road is corteous and friendly. She was professional, answered all my questions, and is always so helpful. Doing business here is a pleasure.
I had an excellent experience today at Public Storage on Staples Mill. The front desk rep (Mark), was very helpful, polite and professional. This was my first time needing a storage unit and he made it a great experience. Thanks Mark for being so helpful.
Front desk lady were excellent , she was very courteous. Good job Ora keep it going
Awesome staff! Very helful
Wonderful services overall no complaints so far
Management is awesome here!
I've been at Public Storage for around three years now, and recently moved to a much bigger unit. Ora was fantastic and made an otherwise difficult process a breeze!
Ora was fantastic! Very helpful
Very smooth operation - Ora was very pleasant as well as professional during my quick visit. She saw I was in a hurry and expedited the process in a timely manner.
Awesome service!
I have to say I am very impressed with public storage. The staff here is very helpful.
Let's face the facts.....business is business no matter what your circumstances are. I value my experience with this location so much that I had to submit my very first review ever! So let's get to it....... I want to send a major shout out to Lynn for assisting me with putting huge smiles on my childrens' faces this holiday season. I believe in what goes around, comes around.......I pray that Lynn is rewarded for this precious gift of giving. I can not thank her enough!
Lynn awesome she is the best
I appreciate the time that Ora took, to make sure I was getting the best unit to fit my needs. I've utilized multiple storage units in the past and can't recall one showing genuine concern, like Ora demonstrated. Good choice! Gate hours 6am-9pm is more than accommodating.
Mark was very helpful in resolving my issue. He was courteous and professional. He even helped me find the best rate in the Richmond area for my needs. I highly recommend the Staples Mill location!
When I moved here from Northern Virginia I was in a rush to get the movers in and out to finish moving to my new home. Jeanine was excellent in quickly getting me set up with my new unit and getting all my paperwork in order. I highly recommend this location for their efficiency and cheerful demeanor.
Storage is just a place to put your stuff,Right? My decision was largely based on location.My decision to stay for nearly a year has been based on the service I have received .Mark was my first contact .His balance of courtesy and professionalism won my business. I have had some contact with all of the staff and have had the same great service.I would recommend this location without reservation.
I have had quite a dilemma with my relocation from Houston to Richmond. When my new residence wasn't ready on time Ora came through for me with finding me the perfect storage space at Public Storage. When the full-length eighteen-wheeler arrived and couldn't access that unit, she worked with me to try to find another unit that was easier to get to for the truck. She made this part of my move easy and effortless. She is a huge asset to the company and I highly recommend Public Storage, and Ora, to anyone needing a place to hold their belongings, no matter what size unit they may need. Thank you, Ora!
Storage units are neat and clean can find them easily the staff is willing to go out of their way to help you get what you need. Love Public Storage and all of their staff members.
EVERYYTHING WAS EXPLAINED CLEARLY
I have used this particularly storage facility several times, and I have always had a pleasant experience. Adam went above and beyond the other day and I am very grateful that he truly understands customer service.
Cheryl was very helpful in getting me set up for my storage unit, showing me to my space, and letting me know what my options were should the unit not be large enough for my goods. It turns out to be the perfect size for what I had to store. It's also conveniently located – close to I-64. All in all, Cheryl at Public Storage has made this part of my relocation very easy.
Thanks for service Kim
Thanks for the service Kim
I received great customer service from Tiffany today...2 thumbs up!!!
Kathy the property manager thas a grate job friendly and helpfull all tbe time
Great great location thumbs up
Robin and Mark are great. Convienient property and clean
I been very satisfied with my experience with public storage
I called to place a hold on a unit and got through right away. I received a confirmation almost instantly and Robin called to confirm in person. Robin was friendly and quick and even switched my unit for me when the size I chose wasn't quite big enough. So glad we went with Public!
Always professional and very helpful. The space is exactly what I needed.
This place is great. No problems for over 2 years that ive been here. Highly recommended
Really nice and clean.
Robin is a great site manager. Very helpful with everything.
great place to store your things
This property is neat and clean. Robin is very knowledgeable about the property, and is helpful in providing information and determining size and space needs. She is clear when explaining the process and very accommodating in answering questions. f - Highly recommend this Public Storage!
Robin is very friendly and clear with the whole process! Highly recommend this Public Storage!
Quick and the manager was really helpful and nice.
Ms. Robin was very informative And helped me with all my needs
Amazing place to store your belongings..Also very friendly and a girl named Jessica helped me out so much. I had my 9 month old daughter with me and I had a back injury..she helped me carry my daughter to the unit. I appreciated her so much. Beyond the friendliest people with amazing customer service.. Will definitely recommend this place to people..