Thanks Kanita for all your help
Very helpful and quick process
Thanks for helping me Kim
Clean and easy-to-access facility.
great service from kim!! thank you
Visited to learn about renting a unit. The place was clean, and Kim was very helpful.
A wonderful place to have your personal belongings in a safe and quiet place... The environment is air conditioning and clean . Very friendly staff and management
My experience was great just wished they had signs to let you know which direction you’re going but other then that building was clean easy to get into!
Good location thanks to Kim
Crystal was very nice and she explained to me about why and how my rate was going up. It was a big jump. I DO NOT wish to put the amount , but crystal explained it to me and everything is okay
Nalease is very polite and made this experience easy
Very easy to apply very place very good
In the beginning it was hard to book the reservation. After I did things went smoothly The unit was the perfect size and the facility was super clean
Kim and Monet was extremely helpful and kind. I have rented before from Public Storage before and no problems.
Kim was super nice in helping me with my move. The facility is immaculate.
Shawn helped me out when needed, with no problems. Give her a raise!
Shawn was a big help. My dad passed away and has a public storage unit in AZ and Shawn helped me get all the paperwork needed so that when I landed in AZ I would immediately have access to the unit. She was awesome!
Shawn, the manager, always makes sure I leave my storage unit with a smile. The facility is easy to access. The app makes it so I don’t need to remember a code to unlock the building. Temperature is well controlled. Facility is spotless, even the bathroom are well maintained. Easy to get a wheeling hand cart by the door to make using the place a breeze. I used to come here at least once a week and it never felt like a hassle. Great location and staff!
Great experience. The location is secure and very well taken care of. I was impressed with the ease of checking in, and Shawn was very helpful with that process. I made some mistakes when it came time to vacate, but Chris Stinson has been very patient and courteous in helping me correct those. He returned my call immediately an waited at the office while I came to meet him. He knew exactly what I needed to do on my end and handled the hard stuff for me! Thank you, Chris!!!!
Excellent facility. Chris Stinson was very helpful and professional. I was pleasantly surprised to find the space at the price I needed and clean, safe and easy access.
Shawn is a great asset to this company. She goes way out and beyond to make sure that the costomers are satisfied. She is very friendly and skilled in many different levels of customer service skills. This location is always clean and tidy.
Monay was terrific. She was very patient (with app) and knowledge of the storage units and other services.
Wonderful personality. Great experience.
Shawn has amazing customer service skills, had me in and out in no time!! Made the process very easy and told me everything that I needed to know! Keep her she’s a great employee!
Danielle was so helpful yesterday in advising me on the best way to manage the two units we have there. Very professional and took the initiative to answer all of my questions thoroughly.
Shawn was very helpful and friendly!
Awesome experience shawn amazing customer service amazing attitude. It shows you love your job!
You are great with it thank you so much!
Location
26699
10755 midlothian turnpike
Shawn was great and informative! Highly Recommend ! Thanks for everything!
Rented twice now always great if you need extra storage!
Shawn O. is one of the most helpful and attentive customer service agents I've ever met. She is hard-working, knowledgeable, competent, helpful, and pleasant. It is clear that she takes pride in her work and the facility. Every business owner should be so lucky as to have someone like Shawn on the payroll.
I will like to take this time out and Thank Shawn for helping my mother Jean for getting a storage unit!! My mother explained to me that Shawn was very knowledgeable, patient, and very sweet!!! Shawn’s property was extremely clean and easy to locate!!
I can't say enough about the customer service.If I could rate a 100 I would.The customer service rep Shawn was so helpful and courteous.She actually helped me on her lunch break!Great professional service!
I have to give Shawn the manager a 5 star rating. She was more than helpful and was very pleasant. She provided a service that other locations don't. I feel comfortable and safe with my belongings at her location. And I'm hard to please.
Shawn was amazing thank you very much Shawn for your help :)
We rented same day through the website but couldn’t get our payment to process. We needed to go into the office to finish things up. Shawn was taking her lunch break when we stopped by but went out of her way to help us. She walked us through the registration, gave directions to our unit and even located some dollys for us to use for our move. We would highly recommended Shawn and this storage facility. Excellent service!
Danielle was very helpful and friendly in answering all of my storage questions.
Best service I've had from anywhere I've rented! Shawn O. Went above and beyond to make sure everything was right.
The facility is attractive and well kept; it is designed to hold and protect one's belongings effectively. Most my business at PS has been conducted with Shawn O. and she is simply outstanding. Personally, Shawn deserves 5 stars (or even 10, if it were possible). She is friendly and kind; always ready to help, especially with suggesting ways to save money. I have been using this PS since the end of 2019 and an early experience I had with a manager was not so good. Thus, because of Shawn I'll give 5 stars, but my experience with her manager would incline me to give only 3 or 4 stars. Since that time, I have had a better experience with PS, and that is largely thanks to Shawn.
Working with Shawn O. has always been a pleasure. She is knowledgeable and flexible and its obvious that she cares about making customers happy. I am on my second unit at this location and I don't plan on leaving anytime soon! Thanks!
Nice facility, but know there are elevators on one side of the building only. Seems like good security. Staff are nice and helpful.
Shawn was Excellent and very knowledgeable and highly recommended.