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Address

13142 Jefferson Ave
Newport News, VA 23608

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

757-243-1957

757-243-1957

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

757-243-1957

757-243-1957

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x25'
    Online only price
    $ 79/mo
    Online only price
    Memorial Day Half Price Sale
    Parking 10'x25'
    • Uncovered parking
    $ 79/mo $158
    Online only price
    Memorial Day Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    5'x10'
    Online only price
    $ 102/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 102/mo $136
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
  • Save Impression

    5'x15'
    Online only price
    $ 105/mo
    Online only price
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 105/mo $140
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 117/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 117/mo $156
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 125/mo
    Online only price
    Memorial Day Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 125/mo $250
    Online only price
    Memorial Day Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 160/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 160/mo $214
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 174/mo
    Online only price
    Memorial Day Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 174/mo $348
    Online only price
    Memorial Day Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 180/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 180/mo $240
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Newport News Storage Units off I-64

Newport News self storage is located off I-64, adjacent to Newport News Park and just up the road from Newport News/Williamsburg International Airport.
Enjoy indoor, climate controlled storage or the drive-up convenience of an outdoor storage unit.
This storage facility has plenty of space for those with big storage needs. Ever needed 1,600 cubic feet of packing space? Yeah, we can help with that. Our 10x20 storage units can hold as much as a five-room house, perfect if you are planning a move or need to stow away furniture during a remodel.
Our 10x10 storage units are ideal for those with slightly more modest needs, packing 800 cubic feet of space for all those boxes that are now cluttering up your basement.
Stop by today and our friendly staff can help you find just the right storage solution.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 318)

May 22, 2023
Google Public Storage Natosha Singlelton
May 16, 2023
Google Public Storage Prophetess Dr Shawntia Watson brown
May 14, 2023
Google Public Storage Jereme Lawrence
Very lovely place clean and organized Mrs. Jones was able to help me quickly and easily and got me started moving my stuff in same day I signed up! 10/10 would recommend to any friends or family looking for storage
May 8, 2023
Google Public Storage Nicholas Li
Awesome service
May 1, 2023
Public Storage Dorothy Crump
Does public storage have trucks
April 28, 2023
Google Public Storage Evelyn Johnson
April 7, 2023
Google Public Storage Jaiden Harrison
great experience in and out and easy to do everything online
April 1, 2023
Google Public Storage Cooper Family
Jazz was beyond helpful ! She spent time with us to help us get exactly what we needed for our business. She was knowledgeable and friendly !
March 22, 2023
Google Public Storage Marla Brown
Jaz was very helpful and answered all my questions.
March 22, 2023
Google Public Storage VlorifySZN
Jaz was an amazing associate she treated me like I was guest in her house she absolutely deserves every award in the book
March 22, 2023
Google Public Storage Nick
March 22, 2023
Google Public Storage Bretta Mueke
Amazing customer service
March 22, 2023
Google Public Storage Zariah Easter
March 22, 2023
Google Public Storage Anthony Powell
March 22, 2023
Google Public Storage Kristina Duff
Shawna was so helpful in giving me all the information i needed. Would recommend to my family and friends.
March 22, 2023
Google Public Storage Monkey 2010
Christina was very sweet and very helpful, everything was very clean, and looks very safe, I'm looking forward to renting very soon.
March 22, 2023
Google Public Storage Ashleigh McGrail
Absolutely love this storage facility! The staff are always super helpful and friendly
March 22, 2023
Google Public Storage Maceo Holmes
March 21, 2023
Google Public Storage dewayne hester
March 20, 2023
Google Public Storage kayla swinson
Shawna was very helpful and respectful! Lovely property as well .
March 20, 2023
Google Public Storage Sheena Golden
Patty is the best person to rent from she won't steer you wrong and she all ways on her toes keeping the place clean she all so varry sweet and nice lay back so go check out rentals spaces out with her! Way to go patty 👏 🙌 👍 keep up the grate work
March 20, 2023
Google Public Storage Tony v
Very clean
March 20, 2023
Google Public Storage Roxanna Guyer
Christina was helpful in giving me all the information I needed. Will be happy to work with her in the future.
March 20, 2023
Google Public Storage Tavaris Walters
Great management team , over all I give this place a 5 star. Carla kitchel was absolutely welcoming.
March 20, 2023
Google Public Storage Paul Zimmerman
Nice and clean place I like it
March 20, 2023
Google Public Storage Kim Zimmerman
Very clean I would rate the public storage a number 10 thank you for everything!!!!
March 20, 2023
Google Public Storage Jav Richmond
February 20, 2023
Google Public Storage Tamisha Nicholas
The staff at public storage is superb they set me up gave me a great deal and made storing my stuff so much easier.
February 18, 2023
Google Public Storage anthony powell
January 26, 2023
Google Public Storage Larry Bishop
Great place, very safe and Jaz was a big help and got a really clean unit
January 14, 2023
Google Public Storage shawna lance
sean was helpful with all of my questions! First time renting a storage unit and he made it 100x easier. Definitely a great experience because of him!
January 14, 2023
Google Public Storage Nicole Pullin
January 14, 2023
Google Public Storage Brandon Cox
January 13, 2023
Google Public Storage Precious McArthur
January 12, 2023
Google Public Storage Jeanne Verlander
January 12, 2023
Google Public Storage Marc Martinez
Awesome location. Great prices. Sean was great!
January 12, 2023
Google Public Storage Carrie Mom
Clean property ran into marquise while moving in and he was able to answer a few questions for me. Really helpful and nice guy.
January 11, 2023
Google Public Storage Jay7508
January 11, 2023
Google Public Storage Shoneil Millington
January 11, 2023
Google Public Storage Russell Mbonu
January 11, 2023
Google Public Storage Alexa Smith
January 11, 2023
Google Public Storage Austin Ryan
January 11, 2023
Google Public Storage Trevor Edwards
January 11, 2023
Google Public Storage Theodore Molchan
January 11, 2023
Google Public Storage Joyce Jones
January 11, 2023
Google Public Storage allen ladao
January 10, 2023
Google Public Storage Rose Moore
January 10, 2023
Google Public Storage L A
January 4, 2023
Google Public Storage C Lee
If you ever need short term storage this ain’t the place. Almost $200 for less than two weeks. You are greedy for not pro rating especially in times like these. People are going through it and you just add to the short coming by taking this money. And you know you will rent the space again so you are getting double the money. I want my money back and this will not be the last you hear about this. I will make sure to tell everyone you take peoples money by not pro rating. Just greedy!
December 20, 2022
Google Public Storage Sierra Day
December 15, 2022
Google Public Storage Demetrius Baytop
Nice location
November 17, 2022
Google Public Storage Cody Gibson
Nice clean property. Great location Would recommend to my friends.
October 9, 2022
Google Public Storage William Humphrey
This is the first time that I have rented a storage unit, so I don't have any comparisons but, I can say that I didn't like the "discount" I would have gotten if I reserved it online. Well, that's what I started out to do but, found that I needed to call the phone # to see what sizes were available for the area that I wanted to have my storage unit in. So I needed to finish my reservation by phone and then the kiosk onsite which canceled my discount. So a little unhappy about that. Otherwise, no issues.
September 30, 2022
Google Public Storage E B (Rocky)
September 20, 2022
Google Public Storage Elrewyn Sylren
August 31, 2022
Google Public Storage Ashley Portales
Clean facilities on the outside, we have been renting a unit for around 2 years and the interior light to our unit has never worked. I've reached out several times about it with no response back. There is now a self serve kiosk outside the office in place of an actual person. It would be nice to have a person on property at least part time to handle customer issues.
July 14, 2022
Google Public Storage Mark Herrmann
I love the app that I use to get in the gate! So much easier than remembering a long code. Grounds are clean and security seems good so far.
July 7, 2022
Google Public Storage Amanda Rae Prentiss
Standing outside my storage unit for over an hour because there is no key and no one here. Couldn't just leave my things so now I get fined for 2 children at daycare, not to mention behind on kitchen demo. Thank you never again
June 29, 2022
Google Public Storage Dion Hercules
Absolutely the best experience ever! And I wasn’t even the one renting. Imari went to the extreme above and beyond for my grandfather and I’d like to thank her a million times over. I’m not sure if you guys know this, but you’ve got a Superstar on your team!! My grandparents were recently displaced from a flood that took almost everything they owned. Imari was very sympathetic and understanding of their situation and took all factors in account when finding the right space for them. It’s like she knew what they needed before they did. She answered all of our questions, showed us around, helped us understand the paperwork and even got us signed up for the Public Storage App. We’ve rented before but we figured since we saw online this was a self storage facility no one would be there to help us but the universe was working with us that day and sent her to us. And the property!! Absolutely amazing. Her upkeeping skills are outstanding!! The unit was clean and even smelled good, the property was impeccable, although there were a few holes in the unit, she did assure us they were aware of all damages in the units. If I ever get a storage unit myself I am definitely going to Public Storage and straight to Imari. This will definitely be an experience we will not forget. Imari you rock! Keep doing great things for Public Storage! You definitely earned this 5 star reveiw and all the good karma coming to you!!
June 2, 2022
Google Public Storage malea riley
Brian, this is for you😇!!! You are an amazing human being and another reason I only use Public Storage facilities!!! You need a raise and some brownies! I have used Public Storage centers for almost a decade beginning when I was in college. Every single time the units have been clean, available, and economically friendly. But the absolute best, and primary reason I keep going back to them for my storge needs is bc of the staff!!!! They are always so kind and cheerful (even when they are/have delts with a difficult customer)😌. They are personable, informative and make sure you get what you need and do so with the best prices they can offer. When Covid-19 hit in 2020 I was ending a lease, beginning school again, leaving a full-time job, and had absolutely no place to put my things. I called Pubilc Storage, and was imidately provided information on several locations, size options, and even possible coupons to use. If anyone EVER asks me where they should store their belongings, long or short-term, I will always suggest Public Storage!!!!!
May 17, 2022
Google Public Storage Antoinette Sulya
Kept are trailer safe and sound, love the remote access. Was very pleased that they reached out to us when we left with it. They made sure we where there and got it. 10 minutes after we left the facility, got the call. Very prompt, thank you.
April 30, 2022
Google Public Storage Pedro Agrinsoni
March 28, 2022
Google Public Storage Joan Rose
Brian was awesome. He explained everything about the storage unit and let me look at the available ones.
February 17, 2022
Google Public Storage Amanda Thorpe
November 29, 2021
Public Storage Prissy Randall
Can I pay online
November 13, 2021
Google Public Storage Carol Homegoods and more
We have been storing our RV at this location for 4 years the price has almost tripled. There is one other RV in there that looks very rundown the storage place is only partially attended by a staff member. I called them to negotiate for a lower rate since we are a loyal paying customer and have been with them for 4 years they would not negotiate with me. Time to relocate our RV.
November 10, 2021
Google Public Storage Kevin Tucker
October 24, 2021
Google Public Storage Drew “BluShark” Young
Kept my stuff safe
September 25, 2021
Google Public Storage Robbie Jones
September 1, 2021
Google Public Storage Richard May
Excellent job
July 30, 2021
Google Public Storage hilah manning
Friendly polite and very clean
June 24, 2021
Google Public Storage Georgia Peach
April 29, 2021
Google Public Storage Joyce Richardson
Ms Carla was exceptional! She was very pleasant, professional and answered all my questions. This is my first time renting a storage unit and Ms Carla helped put me at ease and become more confident of the process. She helped me choose the right size unit for my belongings. I would recommend her to anyone else I know who may be searching for a self storage facility. I would give her 10 stars if I could!
September 10, 2020
Google Public Storage Chris Goins
July 20, 2020
Google Public Storage Josh Ohanian
Nice clean storage facility. Very helpful and understanding employees
July 11, 2020
Google Public Storage corey smith
Tina is very pleasant to talk to and very well oriented in explaining all that one needs to know. I would recommend this place to anyone that needs a unit
June 13, 2020
Google Public Storage Isaac Mathews
Tina was very polite and helpful. She explained everything in a way that was clear and easy to understand.
March 17, 2020
Google Public Storage Datril Stokley
Ms. Linda was very friendly and help
March 13, 2020
Google Public Storage Marilyn Johnson
Linda, is very friendly and very helpful.
February 21, 2020
Google Public Storage Tatyana Kuster
We were trying to find storage for our 40 foot RV. We hadn't found anything in VA Beach. And a rep from Public storage told us Newport News had a spot available. Linda called just an hour later to confirm what we needed and she was a delight to talk to. She was so helpful and had the best personality. I didn't feel like just another customer. I would recommend this facility to anyone looking to rent! They are friendly and professional.
February 17, 2020
Google Public Storage nathan cruz
Amazing customer service! Once I reserved my storage unit, Tina, the manager contacted me immediately making sure I was good to go or if I need anything else. Great place!
February 17, 2020
Google Public Storage Darwin Prowant
Linda is very good at helping
February 13, 2020
Google Public Storage John Stills
Sarmira was awesome and very friendly. She was very patient and answered all of my questions.
February 5, 2020
Google Public Storage Low Fury
Everybody in there is really friendly awesome Place clean recommended. Good price affordable I would go back, if I need space put my extra stuff.
January 30, 2020
Google Public Storage Carlos Pryor
Very great service and had no problem showing me everything making sure I was comfortable with my space
January 27, 2020
Google Public Storage DAN&MICHELE PHELPS
Reserved my unit by phone and when I arrived all my paper work was ready to go. The location is clean and nicely kept. Tina gave us the tour and is very friendly and helpful. Best price for a climate controlled unit that I found in a 30 mile radius.
January 15, 2020
Google Public Storage JJ Jefferson
January 11, 2020
Google Public Storage Desiree Gregory
January 11, 2020
Google Public Storage EW Network
Great Customer Service from Tina!!
January 7, 2020
Google Public Storage Mariomafia38 S
Linda was amazing and super helpful
January 6, 2020
Google Public Storage Robert Bingham
Linda did a great job finding me a proper sized unit at a fair price..
January 5, 2020
Google Public Storage Lucille Etheridge
Rachel is very polite and helpful very good at her job
January 4, 2020
Google Public Storage jerry arredondo
Just a easy simple fast process
January 4, 2020
Google Public Storage A k
Friendly, and professional
December 28, 2019
Google Public Storage Jordan Elicier
The service was absolutely great and organized secure property! Tina provided every detail and covered all and any possibly questions very friendly!
December 27, 2019
Google Public Storage johnny sanchezrivera
Tina was friendly, courteous and she satisfied all my storage needs.
December 14, 2019
Google Public Storage Quis Hartmann
December 8, 2019
Google Public Storage Damon Stacks
She was very helpful awesome the best there is
December 8, 2019
Google Public Storage PATRICK HARRIS
Tina was fabulous,and extremely generous with providing me great customer service experience.
November 26, 2019
Google Public Storage Ron Ashton
November 26, 2019
Google Public Storage Stanlie Geralds
Manager was very helpful.
November 26, 2019
Google Public Storage Ray Hopkins
Awesome staff!
November 14, 2019
Google Public Storage Nyomi Fickett
Everyone was professional and extremely helpful. Tina walked us through every aspect of the process flawlessly.
October 23, 2019
Google Public Storage maryjhone Chatkovsky
October 19, 2019
Google Public Storage Talon Smith
Tina was very nice and helpful to my situation
October 19, 2019
Google Public Storage Kory Adams
Very professional and courteous. Tina was very helpful and had great energy. Definitely will recommend to others and will be back when I need business done. Keep up the great work guys
October 17, 2019
Google Public Storage Diana Jordan
Manager Tina helped with all questions really nicely, signed us up in a timely manner and was in a very happy mood the entire time! Would highly recommend!!
October 6, 2019
Google Public Storage Lanet Hall
Great teamwork on securing an accommodating storage unit.
September 30, 2019
Google Public Storage Debbie Downs
September 27, 2019
Google Public Storage constance reed
September 27, 2019
Google Public Storage K WILLIAMS
EXCELLENT STORAGE FACILITY. LINDA WAS AWESOME. SHE PROVIDED WORLD CLASS SERVICE!!!! WILL USE AGAIN WHEN I NEED STORAGE
September 25, 2019
Google Public Storage Ronald Jefferson
Great customer service.
September 25, 2019
Google Public Storage Chris Hester
September 24, 2019
Google Public Storage B Haw
I have used Public Storage since 2016 to store miscellaneous household items and only just recently vacated my unit. I have always felt my items were safely kept. The staff at this location (13142 Jefferson Avenue) is kind and also understanding. I would definitely recommend storing here to family and friends.
September 23, 2019
Google Public Storage chris 197
The staff is sweet and was able to help me with my storage questions and needs and I would definitely recommend this site to my family and friends. Keep up the great work..
August 24, 2019
Google Public Storage Jake Luce
Very great customer service from Tina! Very professional and informative. First time coming to Public Storage and i would recommend this place to anyone!
August 18, 2019
Google Public Storage fran mack
Ms Stella helped out very much and is very knowledgeable of the storage facility
August 16, 2019
Google Public Storage Gary Hill
Tina's customer service was outstanding!
August 13, 2019
Google Public Storage h.j. delaigle
The area is convenient for us, the office worker, Rachel A., was very helpful and answered all my questions and gave me a tour of the facility. I had to take a 10 X 5 as there were no larger ones available at the time but Rachel said I could get another one as soon as one opens. Overall it has been a good experience so far.
July 30, 2019
Google Public Storage Sierra Kornegay
Linda was so professional and a sweetheart!
July 12, 2019
Google Public Storage Angela Haynes
Amazing Customer Service! Super friendly and professional! Will definitely use Public Storage in the future for all our storage needs and recommend to our family & friends.
July 10, 2019
Google Public Storage Heather Modispaw
Great pricing and helpful staff, especially Rachel! She answered all of my questions and was professional and kind!
July 6, 2019
Google Public Storage Glendian
Ms. Patty was AMAZING!!!! Thanks for everything...
July 4, 2019
Google Public Storage Dan Wilcox
July 3, 2019
Google Public Storage Marvin Jones
Wonderful experience!!! Rachel made sure that my business there was important.
June 13, 2019
Google Public Storage Christina Aaron
Had an awesome experience with Rachel yesterday. She was very friendly, with a great personality, knowledgeable about the services the business offered and had plenty of solutions for my needs. I look forward to her service while I'm storing my personal belongings at this location. 😊
June 11, 2019
Google Public Storage Jody Daniel
Thank you Rachel! Great service!
June 10, 2019
Google Public Storage Joshua Atwell
Rachel A. was so nice and very informative upon my visit today.
June 4, 2019
Google Public Storage Jaci Moon
Rachel A. Was an amazing help and super friendly. She was welcoming and understanding of my needs.
May 15, 2019
Google Public Storage Dawn DeBusk
Great prices, great staff. Rachel A in particular was very helpful yesterday. I had several questions and concerns. She knew her stuff and solved my issues. All the staff have been nothing but courteous and friendly with me and I've done business with them for 2 years.
May 15, 2019
Google Public Storage Alyson Glueck
I’m moving to a smaller place and couldn’t take everything with me. The staff was very friendly and the store was very well kept! My kids loved the lighthouse. Rachel helped show me around and discuss options. I look forward to returning!
May 7, 2019
Google Public Storage Becca Carrigan
Moving into a storage unit is something I usually dread but Rachel A made it super easy and she was so friendly! The facility was so clean, which was a big priority for me. It made moving so much easier!
April 24, 2019
Google Public Storage Carla Sexton
April 15, 2019
Google Public Storage Michelle McLellan
Rachel was the best! Her knowledge in the units available helped us decide what size unit would best fit our need. She handled our payment processing with ease!
April 12, 2019
Google Public Storage Jerel Bollinger
April 9, 2019
Google Public Storage Steven Leonard
Rachel was super helpful and answered all of my questions and made recommendations based on the space and weather to help ensure my stored items will stay dry with the humidity.
April 8, 2019
Google Public Storage Brookie B92
Tammy as wonderful and made my day alot les stressful. the whole entire staff is great at this location
April 1, 2019
Google Public Storage Wendy Buret
They don’t negotiate at all .. Very expensive $155.00 because I needed to stay 5 more days I had to pay for the all month 😔
March 8, 2019
Google Public Storage Jose Carbajal
March 7, 2019
Google Public Storage Rosalynn Flores
Very nice location with pleasant and knowledgeable staff. Will definitely return for my future storage needs!
March 4, 2019
Google Public Storage Maggie Mclellan
The facility was clean and Rachel was super kind and knowledgeable. She was able to answer all of the questions I had about renting. Will definitely be back!
March 4, 2019
Google Public Storage Keisha Radcliff
Rachel. Was great in helping me during my choosing of a proper size unit. And very informative about storage
February 13, 2019
Google Public Storage shannan thompson
February 13, 2019
Google Public Storage Evelyn Joseph
Absolutely excellent service from Rachel with the flaming personality and hair!
February 6, 2019
Google Public Storage Earnest Goode`
Ms Erica is doing an outstanding job and she has very good people person skills. Her demeanor is very receptive and she really look out for her customers. Thank you Earnest Goode
January 21, 2019
Google Public Storage Penny Bucknam
Great experience checking in for the unit!! Rachel made it so quick and easy!!
January 6, 2019
Google Public Storage Timothy Robertson
Stella was the most friendly and welcoming worker I’ve met. Within coming into the store she quickly stopped everything she was doing and gave me her full attention in an exceptional pleasant manner. Stella is the only person to get you into the right storage unit and will not try to get money from you. She shows the customer how much she care and I will only suggest the building and her services thank you.
January 4, 2019
Google Public Storage Raiden Rogers
Ericka is AMAZING!! She is always helpful and positive!!!!
January 1, 2019
Google Public Storage Fxrever Beats
December 10, 2018
Google Public Storage Mitchell Gribbroek
Recently moved here and found this facility after searching nearly the entire area around my place. The unit was clean and the employee (Rachel) was extremely helpful. When I first moved in my light was out and it was fixed right away. Thanks!
December 5, 2018
Google Public Storage Tiffany Joyce
The lady I spoke to on the phone was amazingly knowledgeable and super sweet! I think her name was Rachel something!
December 3, 2018
Google Public Storage Jamie McCabe
Excellent Customer Service
November 16, 2018
Google Public Storage Pamela Belfield
The experience of moving and storing is quite difficult. I used this location and was very satisfied with the services provided. The representative Ericka, explained everything to me and made sure i completely understood. I've used other places but they are no where near as professional. I highly recommend this location.
November 13, 2018
Google Public Storage April Walker-Miller
Rachel was amazing 😁thank you so much for the wonderful customer service !!!!!!
October 11, 2018
Google Public Storage Kenneth Marshall
I came back ericka was still smiling as usually the place was super clean I brought another guest with me told them she will take care of her
October 1, 2018
Google Public Storage Rickey Jones
September 29, 2018
Google Public Storage S Wright
Just moved here,my first experience with storages. Thank you DayShima for being helpful and kind. Your courtesy and professionalism of your job is really what made my mind up for me. Appreciate your good customer service, which is sometimes hard to find.
September 20, 2018
Google Public Storage mildred dozier
Great service, will recommend to friends and family
September 20, 2018
Google Public Storage MALCVLM
Dayshima was a great help today, she was real knowledgeable and walk me thru everything.
August 24, 2018
Google Public Storage Brandon Bucketss
Ericka and dayshima were great!! Made everything convient for my deployment! Next deployment im coming if they are still here
August 24, 2018
Google Public Storage Olivia Olivo
The staff was super friendly and helpful. They answered all my questions with poise and professionalism. Would highly recommend this location!
July 13, 2018
Google Public Storage tim patterson
Good place, could use a bit more parking
July 12, 2018
Google Public Storage sajada royal
Just when I thought I would give up on Public storage, Ericka their manager called. She took the time and explained to me about a situation I was having that I actually understood and made me feel better. She’s great and I told her she’s the reason I will keep doing business with them! Thank you Ericka!
June 27, 2018
Google Public Storage Jessica Carlton
Ericka was super friendly. She did an awesome job getting us are space. Would definitely recommend this place for your storage needs.
June 14, 2018
Google Public Storage Adelaine Madison
Linda was amazing!
May 5, 2018
Google Public Storage Alice Minium
Storage unit facilities are notoriously hit or miss, but this location is definitely a hit. The lowest prices in the area, clean facilities, and really trustworthy service. What really stood out to me was the service. Ericka, the agent who worked with us, was absolutely fantastic. I felt completely safe and informed going through the sign-up process with her- she explained everything, and had answers to all my questions, and I didn't feel stressed out doing so. I felt like she was completely honest and straight-up with me, and that made me really trust her and this business with my stuff (trusting someone to store your stuff can be scary!). I didn't feel scary at all though- I felt in control, and comfortable, and I actually had an awesome time. Ericka went above and beyond- and while I'd expected the process to be tedious, she made it genuinely fun with the personality of genuine friendliness and equal parts professionalism, and honestly she is the reason I'll be going back. To whoever runs Public Storage, Ericka's the reason I'm coming back, you should give that girl a raise! But yeah- highly recommend this business for its extraordinary service.
April 16, 2018
Google Public Storage Hasson J Taylor
Really enjoyed the visit. How to answer for all the questions I had to ask.
April 7, 2018
Google Public Storage Sterge Evans
Linda was a great help and fast service
March 28, 2018
Google Public Storage Ronald Jefferson
March 7, 2018
Google Public Storage Wayne Ross
Ericka was great, very knowledgeable and helpful
February 25, 2018
Google Public Storage Katrisha Linton
Stella was a very nice and pleasant person to work with. Great customer service
February 9, 2018
Google Public Storage joseph hampton
I highly recommend public storage to any military service member or anyone in this area. Erika and Jenny were Lifesavers and excellent customer service representatives. They both went above and beyond their job duties to take care of a soldier in need. I wish there was more I could do, then just writing this review to show my gratitude. It’s people like them that make me proud to be in the military. A five star review was a no-brainer because of them. Thank you so much God bless!
February 7, 2018
Google Public Storage Roseann Grell
Ericka was a blessing today with our public storage experience I thank her so much !!!
February 6, 2018
Google Public Storage Cory Mussenden
Lynda was a very helpful person. She assisted us very well and was very detailed with our purchase. She is the best!!!! I recommend them out of all the storage places in the whole world.
January 29, 2018
Google Public Storage Daisy De Jesus
Lynda was very helpful. Thank you.
January 26, 2018
Google Public Storage Anthony Vavrek
We are using them for RV storage. We liked that there is positive security, and that it's paved rather than gravel like some other RV storage we researched. Fortunately we have a very small camper, and it's easy to maneuver as the vehicle storage is like parallel parking. Ericka was very efficient and friendly. The price is very reasonable. Convenient location.
January 26, 2018
Google Public Storage Sujais Rios
Awesome experience at Public Storage on Jefferson Ave in Newport News! The associate there Erica was very friendly, helpful and overall had exceptional customer service skills!!! Will definitely refer friends and family! Thank you so much Erica for all your help!!!
January 25, 2018
Google Public Storage A Walker
Easy to find facility. Very clean storage space and Ms. Ericka is an absolute doll; very professional, knowledgeable and friendly.
January 5, 2018
Google Public Storage Majeed Ehsas
January 3, 2018
Google Public Storage Tony Romo
December 12, 2017
Google Public Storage Aaron Leupolu
Stella and Ericka were Great
October 8, 2017
Google Public Storage Heavenly Wells
The two lovely ladies that assisted us with securing a unit were more than helpful. Both Erica and Stella were knowledgeable and pleasant...a shining example of customer service.
September 24, 2017
Google Public Storage Samantha Wood
This location couldn't pay me to use their facilities. Told me they didn't have the size unit I needed, but called the 800 number and they said they had 5 available. The woman called and said she thought I wanted a parking spot, not an enclosed unit. I was physically at the store earlier and discussed that I needed an enclosed unit. Don't waste your time here. Clearly lazy employees that don't have an ounce of customer service experience.
September 5, 2017
Google Public Storage Ty Wil
Lynda was very helpful and very knowledgeable and gave me an overall great experience
September 3, 2017
Google Public Storage Jerry Jones
Lynda was pleasurable and experience in helping me with my situation
August 17, 2017
Google Public Storage King Dinero
Great customer service. Shar is the best
August 4, 2017
Google Public Storage JaLauna Burton
The representative was very helpful today! Explaining my rates and telling me about my due date!
July 10, 2017
Google Public Storage Fanya Lynette
Sharlaski is nice, the other girl not do much! Am being charged an extra $30 a month with no explanation or 7 day notice per my agreement. Very surprised with the level of service being thstvwe have used public storage before.
July 9, 2017
Google Public Storage Gem johnson
Linda was an amazing customer service rep
July 8, 2017
Google Public Storage Rashad Pierre
Today was an excellent experience with customer service. Krista did extremely well explaining each step of the storage process! I definitely recommend this facility for future reference. Thanks again for your quality customer service
June 17, 2017
Google Public Storage Phillip Ley
Good place to deal with. Even if you are stuck dealing with the while in another state.
June 16, 2017
Google Public Storage China the conquer
Sharlaski gave me a great deal and was very happy. She did great customer service. She made the move in easy. Thank you so much.
June 9, 2017
Google Public Storage Alfonzo green
Great environmnet, Sharlaski has great customer service
May 23, 2017
Google Public Storage Cordellia Lawrence
May 11, 2017
Google Public Storage Dixon Peters
Sharlaski is so helpful, and the facilities are outstanding.
April 4, 2017
Google Public Storage steven tillery
March 28, 2017
Google Public Storage Marshawn Martin
The staff was great from start to finish. The customer service can either break or make a customers experience. Keyanna was very professional and honest. I appreciated the courtesy reminder of my appointment. She laid everything out and answered any questions that I may have had. Thanks and I look forward to spreading the word about this great business. MARTIN
March 15, 2017
Google Public Storage Frank Hargrove
March 9, 2017
Google Public Storage jan cooper
Did a wonderful job
March 8, 2017
Google Public Storage Windy Horn
Robin was great! She really took care of all of my needs and explained everything very thoroughly. I felt very comfortable in speaking with her.
February 24, 2017
Google Public Storage Gregory Carpenter Sr
Service was awesome and stress free !!!
January 3, 2017
Google Public Storage Michael Browder
Gee provided 5 star service as promised. Very friendly and up front with everything, no surprises or uncertainties. Will continue to use Public Storage with service like this.
December 9, 2016
Google Public Storage Gregory Robinson
December 5, 2016
Google Public Storage Frank Hargrove
Very good service.
December 5, 2016
Google Public Storage Tisha Walker
My service been very pleasant i would recommend this storage facility
December 5, 2016
Google Public Storage Todd McD.
Great service
November 19, 2016
Google Public Storage Freemona Sparks
Awesome service provided by Christina and great property!
November 9, 2016
Google Public Storage Debbie Albrecht
Charlotte was great. she took her time with me and found the perfect storage unit for my needs . she was very polite and friendly.
October 27, 2016
Google Public Storage Google Account
Very professional service! The manager, I think her name was Robin, was a breath of fresh air. She was friendly, understanding of my needs, and went out her way to detail all options available for what I could afford. Great Customer service is very hard to come by now a days, and she was exceptional!
October 7, 2016
Google Public Storage Martin Hejnar
Great customer service
October 6, 2016
Google Public Storage Cathy Bristol
Robin was exceptional in helping me get a unit all questions answered and rented exactly what I needed
October 6, 2016
Google Public Storage jason boleyn
The service from the front desk was more helpful then I would have thought. The property was clean and maintained.
September 21, 2016
Google Public Storage Godly Soldier05
Robin was awesome, she delivered a great customer service to me and my friend when we came in here to seek for storage...thank you 😉🇺🇸
September 3, 2016
Google Public Storage Shaven Savoy
Robin is a SUPERSTAR!!! with outstanding customer service. Thank you public storage.
August 30, 2016
Google Public Storage Ursula Stevens
Robin was wonderful
August 15, 2016
Google Public Storage Lakisha Gatling
Gee was amazing. He provided excellent service just like the 5 stars above and the 5 star service he promised. I look forward to working with this company
August 7, 2016
Google Public Storage David H
We were helped by Gee and he was very knowledgeable and helpful with getting us into a unit. 5 star service all the way. The property is clean and paved. One thing to note. If you are driving a large truck (20ft+) watch out, some of those turns are very tight.
August 4, 2016
Google Public Storage Slevin Kelevra
Lynda is the best always greets me with a smile and ask how the family's doing if there not with me. Great costumer service skills and all around great person. I recommend this public storage to everyone.
July 31, 2016
Google Public Storage Demetrius Downs
Kia was outstanding. Her computers was down but she still helped me out with all my needs and kept me informed when they came back up.
July 10, 2016
Google Public Storage john small
Lynda is #1she can help you with all questions and answers!😎😍
July 5, 2016
Google Public Storage Raymond Burton
July brings the FIREWORKS and that is what Ms. Terry brings to the table in a very Professional, Kind and Admirable way when you meet with her. She continues to give the best advice and Customer Service that I have had over the years in dealing with this organization. GOD BLESS You All.
July 5, 2016
Google Public Storage Official Guru
Ms. Terry was great, and had OUTSTANDING customer service !!
June 26, 2016
Google Public Storage Gethigh 654
Love the place ,and ms lynda is the best she is 5 stars plus
June 9, 2016
Google Public Storage Tanya Pearson
Staff was and is excellent answered all of my questions
June 8, 2016
Google Public Storage Vivian Rodriguez
From JSmith ent very good service Lynda thank you property number 08135
June 2, 2016
Google Public Storage Kevin Barnwell
Terry was very helpful and had great knowledge of what was needed. Great Great customer service......
May 23, 2016
Google Public Storage jose chavez
gee was very helpful. Made move on quick and painless will definitely recommend his services to my friends
May 22, 2016
Google Public Storage Brad Baker
Rented a storage unit for the summer. Terry Gee was the one who helped me and she did a great job. She was very pleasant and helpful as she gave me a great tour and answered all of my questions. I would rent here again. Thank you!
May 13, 2016
Google Public Storage Brandon Delk
Had great service today from Terry, Gee
May 8, 2016
Google Public Storage April W
Fantastic customer service. Ms. Terry went above and beyond to help me select a smaller-to-larger storage unit on the property - I would not go anyplace else nor trust my items anywhere else. Clean and safe location. 5stars!!!
May 7, 2016
Google Public Storage allen Burroughs
Very helpful and quick on first name base. Great job...
April 14, 2016
Google Public Storage Henry Chico-Lugo
The convenience of this location and the personal attention, great customer service.
April 7, 2016
Google Public Storage Jose Portillo
Terry was amazing. She helped me out and was very quick about it. I would recommend to anybody.
March 25, 2016
Google Public Storage L Sparks
Gee has amazing service. Public Storage is a bit expensive but I know it's not his fault.
March 13, 2016
Google Public Storage Djarkarta Hart (The Light)
Loved it. Ms. Terry was very helpful and friendly during my time at public storage!
March 12, 2016
Google Public Storage Sarah Krieg
Units are clean, dry and secure. A big thank you to Terry for being ever so helpful & knowledgeable! I was able to set up automatic payments and got covers for all of my furniture. She asked me what furniture I would be storing and convinced me I would probably need a larger one - absolutely correct! Two thumbs up for this location and especially to Terry.
February 28, 2016
Google Public Storage Chela Jones
G is an excellent representative at this location he gave very great details of the storage i was renting. Was very helpful and courteous. He was polite and knowledgeable about his work i give this store a 5 star for service alone.
February 27, 2016
Google Public Storage Michael Wilke
Gee was very helpful with getting the storage unit I needed
February 2, 2016
Google Public Storage B_Vex_Show
Great service. It was like my mom was there helping. Lol
January 16, 2016
Google Public Storage Jake Feyers
Awesome service from Terry!!
January 15, 2016
Google Public Storage Brandee Ponce
Terry was so helpful in my time of need. Thank you for your help!
January 14, 2016
Google Public Storage Rodrigo Urquieta
Terry was very helpful and assisted with my specific needs. Top notch service. Will gladly recommend to all who need storage.
January 12, 2016
Google Public Storage Natalie Washington
Excellent Mrs.Terry
December 28, 2015
Google Public Storage SDOT HOFFA
Gee is a magnificent manager, he understood my needs and I'm forever grateful!
December 20, 2015
Google Public Storage Jose Mojica
Gee was great help.
December 19, 2015
Google Public Storage Andrew Singleton
My service is outstanding and Mr Pearson is great with people. His professionalism with customers is beyond outstanding. He always greets you with a smile and makes you feel as one of the family
December 9, 2015
Google Public Storage Larry Quillopo
I came in right before closing and a nice lady named terry assisted me without hesitation. Excellent customer service.
November 14, 2015
Google Public Storage Kimberly Hill
Good rates and clean environment. Haven't had any problem with this location. The employees are friendly especially Terry. She is always working when I visit and very helpful.
October 26, 2015
Google Public Storage Joshua Lile
Great service, very friendly!!
September 30, 2015
Google Public Storage Peter Zale
Terry really helped me! I have been searching for a place to store my stuff for awhile and didn't really know too much about the process, and Terry really explained things to me in a way that made it easy to understand. She gave me a tour of the property and I noticed how really clean and nice it was, which made me feel very comfortable about putting my things there. And safe as well!
September 30, 2015
Google Public Storage Kelow
Terry was helpful with making sure I had my unit and the right size I needed. Place seems clean. Could use better lighting at night and inside the units but it's good enough for me
September 7, 2015
Google Public Storage Gerald Allmond
Lynoa was professional from the time my wife and i opened the door welcoming us and being polite through our entire visit. Keep up the good work Lynoa
August 16, 2015
Google Public Storage Mit Williams
Ms. Terry is a great example of what all customer service professionals should be. She was very welcoming and personable when I came into her office to rent a unit. She is very knowledgeable and friendly. In my opinion, all businesses who interact with the public should take lessons from Ms. Terry. Thanks Ms. Terry for all your help and making me smile! Mitzi and Rascal.
August 13, 2015
Google Public Storage Samantha Cherbony
Love this place! From service to the property being clean and easy to get to units! Terry helped us and made us feel like she, personally would be storing our stuff at her own house!!! Thank you!!!
July 19, 2015
Google Public Storage Flo Trax Trax
I am so very pleased with my experience at Public Storage.
July 4, 2015
Google Public Storage M Miles
This is an awesome storage facility. The employees are excellent, great personality, knowledgeable and friendly. They are ready and wto help in any situation. The facility is nice and clean. Recommend any day.
July 2, 2015
Google Public Storage Chante Jackson
I would definitely give this location 5 stars because of the amazing customer service I received from Mrs. Terry! She went above and beyond to not only help me find the right size storage unit (after the 800 number gave me bad information) but she then followed up with me to see if it really did meet my needs. She made me feel like she wasn't just trying to make a sell but that it was important to her that I, as the customer, was completely satisfied. She gave A+ service! and I truly appreciated it.
June 13, 2015
Google Public Storage Meta Wesley
Terry was wonderful. She even helped me when I got stuck. Thanks for making my first experience with public storage great!
June 13, 2015
Google Public Storage Marc Donohue
Service was helpful and Fast. Terry gave great tips and advise to keep your property fresh in storage. Highly recommend!!!.
June 11, 2015
Google Public Storage Jon Fleming
June 4, 2015
Google Public Storage Jean Smeland
Have been using various public storage locations over the years...this one is by far the best. Kudos to Terry and staff, always friendly, knowledgeable and helpful.
June 4, 2015
Google Public Storage Bruce Smeland
Terry is great! Very professional, personable, and courteous. And I might add a very nice lady! Property is well kept and convenient location.
June 2, 2015
Google Public Storage TARA QUINN
Terry very nice and helpful :)
May 7, 2015
Google Public Storage TazDaGoddess IBUCKS
Terry and Lynda are very nice and informative. Very nice ladies
May 4, 2015
Google Public Storage Bill Pollitz
We reserved our unit on line and shortly after received a phone call to arrange a time to come in and complete the process. Lynda was very friendly, polite, and professional, she showed us our unit, it was clean and neat. She had all of our forms ready to go and we were in and out in no time at all. Lynda is a pleasure to work with, and I'd be happy to recommend this to all of my friends looking for a storage unit.
May 3, 2015
Google Public Storage CplSteve
Awesome. The lady, Terry, working the desk saved me a lot of money by telling me to rent it online when I walked inside. Very helpful. It wouldnt let me write a second review But yet again Ms Terry proved this is a 5 star establishment. Shes always so sweet and helpful.
May 2, 2015
Google Public Storage Blaine Rowe
April 18, 2015
Google Public Storage Felicia Tolbert
I completed my registration online and when I went into the office completing the registration and getting a space assigned was very smooth. Terry assisted me and she was very friendly and accommodating. I wish everything could be this easy!
April 12, 2015
Google Public Storage Tri Citi
The Public Storage located in the Denbigh section of Newport News is the best run and maintained storage facility I have ever experienced. We are community based program which services over 225 local families. We needed a storage that was secure, easy to access and inexpensive. We found that at this location. The manager Terry is extremely professional and understanding. She cares about her customers and the product she provides. We have been storing items at this location for over eight years and have never had a problem and Terry is the very example of what support your community should be. MANY MANY THANKS. J. Stephens, President TRI-CITI Hurricanes
April 11, 2015
Google Public Storage Stephanie Hughes
Best service ever would recommended it to any one
April 4, 2015
Google Public Storage Gabbi D.
Susan was wonderful!! Awesome customer service!!!
March 6, 2015
Google Public Storage Robin Siar Necker
Always the best service!
March 2, 2015
Google Public Storage Dwan Bryant
Thank you Public Storage for such a great rental transaction! Terry, the property manager was amazing and was very quick, knowledgable and professional. I would definitely use this facility again!
February 5, 2015
Google Public Storage CM Townsend
The staff at this location is AMAZING!! Terri is the best! Facility/surroundings well maintained. I had two units there (don't gasp...I know...lol) and Terri helped me find the sizes that not only fit my needs, but also my budget! Great staff...great location...I highly recommend this to anyone needing their services.
January 30, 2015
Google Public Storage Tony Walker
Thank you Ms. Terry, you were very helpful and a pleasant woman who made my experience at this location one to remember and tell my friends about if they are looking for a storage unit.
January 30, 2015
Google Public Storage Charlotte Funk
Excellent helpful service.
January 26, 2015
Google Public Storage Alexander Mueller
The sign up was quick and easy and the property is well kept and very clean I trust storing my belongings here!
January 22, 2015
Google Public Storage Paul Stuffel
Great staff. Very helpful and courteous. Clean units.
December 13, 2014
Google Public Storage Lynwood Pryor
The experience was great. Terry Allen was very helpful.
December 11, 2014
Google Public Storage joshua lopez
we were in a very bad situation and and the Lord blessed us by having Terry helped us get a storage unit and we now can keep our furniture and personal belongings. this company should be greatly for having an employee like Terry
December 10, 2014
Google Public Storage Dyno Inc.
Great experience with all the staff very hepful
December 3, 2014
Google Public Storage Kimya Callis
Terry was very nice to work with, she was very professional and courteous. The property and units are very clean. Will definitely recommend..
November 20, 2014
Google Public Storage Shay Rybin
Jerry was great!! She helped us understand which size unit to get based on the square footage of our home. She encouraged us to use mattress covers so that we wouldn't damage our items. She drove us to our unit on their golf cart (and even warned me she was going... since I was sitting in the back, just to ensure that I was hanging on). She was just a delight to work with! I would recommend anyone to use Public Storage on Jefferson near Fort Eustis any day!
November 1, 2014
Google Public Storage Matt Wagner
Speedy, knowledgeable, great service Terry realy knows her stuff
October 12, 2014
Google Public Storage Chuck Kells
Terry actually called me the day before I rented my desired space to make sure I was able to make it that day. She was efficient, friendly and knew all about her business. She helped me to choose a space of the correct size for my needs. All in all the process was quick and easy.
September 13, 2014
Google Public Storage Andrew Sona
Terry was very helpful in obtaining the unit necessary for all of my property.
August 25, 2014
Google Public Storage Zandia Salmon
The experience was wonderful Mrs. Terry was able to help us with a storage that fits the amount of boxes that we had, however the price was a more then what we wanted to pay, we also notice each public storage was price differently (why)? But over all her helpful and humble attitude help it to go smooth thanks ms terry..
August 8, 2014
Google Public Storage Nelson Guerreiro
Nice, clean units and excellent service provided by Terry. Highly recommended!
July 21, 2014
Google Public Storage April Hawk
I wasn't necessarily planning on renting from that particular location on that day (as I was intending to shop around a bit more) But Terry at the front desk was so friendly and helpful, took me on a tour of what they had to offer, and answered all my questions/addressed my concerns so well, I felt like I really didn't need to continue my search. Plus, their prices were the cheapest I have seen for this area. The insurance IS mandatory ($9) but she was up front about it, so no worries. You can also get a better deal by reserving a space online that shaves off a few $$, which levels out the insurance cost.
July 10, 2014
Google Public Storage Douglas McBroom
Terry is the greatest property manager I have ever dealt with. I used Terry's property when I was station at Fort Eustis in 2011. Now that I'm coming back to Virginia I didn't hesitate to call anyone else but Terry. Her hospitality and professionalism is among the best. I will recommend anyone looking for storage to visit with Terry.
July 6, 2014
Google Public Storage Anthony DeMuse
Mrs. Terry had great customer service! Love the atmosphere that she made there, even though it was only her in the office. She was a great help showing me the units and helped me make a more informed decision! Couldn't be happier with my decision.
July 5, 2014
Google Public Storage Amber Ramnarine
The true definition of customer service! Terry greeted us with a smile and listened to exactly what we needed. She went so far as to give advice on how to go about packing and storing belongings. She developed a genuine connection with both of us. Very knowledgeable and friendly. Would highly recommend this facility. Working with Terry was a joy. :)
June 24, 2014
Google Public Storage Gabby Morain
This Public Storage has been such an awesome experience. As a soldier getting ready to deploy they helped me through the entire process, from the very start to the very end. The staff their are very nice and friendly people. Terry and Linda are awesome! If you have storage needs this is definitely the place to go! I recommend it to all soldiers as well as others!
May 10, 2014
Google Public Storage jessica maddox
Terry was a very helpful person when picking out a storage that I needed.
May 5, 2014
Google Public Storage Iola p
I would like to take this time to thank Mrs Terry. She was awesome she made adjustments in finding a space just for me and everything fit perfectly. She is kind courteous very good at what she does. She took her time to help me find exactly what i needed. She was very patient. Thank you Ms Terry for a job well done.
April 28, 2014
Google Public Storage Mary Surgeon
This was my first time here and Mrs. Terry was very helpful and informative. It was raining pretty steady so she was very kind to offer me a ride to view the storage unit. This make me smile after a long day at work. Thank you :-)
April 21, 2014
Google Public Storage D G
Mrs Terry is very helpful, warm and inviting! I'm just renting a storage unit but Terrry made me feel like family. The unit was clean and ready to be used :) Thanks Terrry Mrs Pajevic
April 12, 2014
Google Public Storage AJ Webley
Terry the property manager is awesome. Friendly, courteous, and respectful are just a few words to describe her. She went out others was to make sure i got the best rate.
April 7, 2014
Google Public Storage Brandon Bacon
A great thanks to ms Terry for helping me get a storage unit before deploying. Called an hour before an there was no delay!
April 6, 2014
Google Public Storage Jared Winker
April 4, 2014
Google Public Storage Katara Smith
Shavon was extremely nice and I enjoyed my experience at public storage
April 4, 2014
Google Public Storage Sheilane Dowling
Ms.Terry is the best! Very friendly & welcoming. She made finding a storage unit simple.
March 24, 2014
Google Public Storage Felicia Ward
This by far is the best Public Storage I ever visited. The site is always kept really clean. Getting my storage was no problem I was in and out. Terry was a big help and has great customer service!! Will definitely recommend to others.
March 20, 2014
Google Public Storage Michael Portee
I would like to take the time in this Review to thank Ms.Terry. My first time ever walking in the place and it was like i knew her my whole life, she made me smile and laugh until the moment i left. My wife and i needed storage for our move she was very helpful and made it so simple, Property #08135 you can't go wrong. Again, thanks Ms.Terry
March 10, 2014
Google Public Storage Echeo kirby
this was my third storage i have used and has been my favorite so far. Terry has been the most helpful and friendliest manager i have came across. very accommodating and even helped with my son while trying to get the storage lease signed and when moving all my stuff in. i first got a 10 by 20 but father in law said it was to big. Terry transferred me to a 10 by 15 with no problem and the unit was great. such a nice lady.
March 5, 2014
Google Public Storage EdeeBe Cheseman
Terry is a jewel. She shows professionalism and she has respect for her customers that your rating don't have. She is a 110 percent as far as I am concern. Again SHE is a JEWEL
March 1, 2014
Google Public Storage Delores Gardner
This is my first rental, Terry is very informative and nice to talk too she make it easy to rent from, if you want to rent a storage unit rent it from here, Terry is the way to go.
February 28, 2014
Google Public Storage zachary bristol
Great place
December 17, 2013
Google Public Storage J Abdon
Mrs. Terry was great and so helpful!!
October 15, 2013
Google Public Storage Rachel Kincaid
The lady at the office, Terry, was absolutely wonderful and helpful. It was my first time renting a storage unit. She made it easy and explained everything thoroughly. I would definitely highly recommend this place.
September 18, 2013
Google Public Storage Calvin Davis
When things just don't go your way or when you feel like you received poor customer service most people are quick to write a complaint letter. I just want to take time out and write an appreciation/thank you note to Ms. Terry and Ms. Karen. My wife and I are in the process of moving to the area and I decided to rent a storage unit. Thanks to Ms. Terry and Ms. Karen they made the transaction simple and easy. I was a little indecisive about what size unit I should rent. They explained why it was better to rent a larger unit then switching it to a smaller one, which would save me money. Really, they actually help me save money. (WOW). During the transaction we educated each other on music. I actually stayed longer than the transaction called for because I was having a great time. I also received some great tips on moving and storage. Thanks once again to Ms. Terry an Ms. Karen you guys are the best.
September 11, 2013
Google Public Storage Royce -141-
I would like to thank Ms. Terry for being so very polite and professional, I would highly recommend this facility to everyone I know. Thank you again ma'am for all your help.
September 4, 2013
Google Public Storage michael curry
Very clean. Kisha was a great deal of help.
August 23, 2013
Google Public Storage Christopher Morris
I would like to thank Kisha and Lynda for staying late to assist me in renting the storage unit. They did so with smiles and were extremely help answering all my questions about the rental. The amount of locations, well kept properties, professional, courteous staff and great prices will keep me coming back anytime I need extra space for my belongings
July 13, 2013
Google Public Storage Nicola Ibba
Love this place, and love the people working here even more!
July 13, 2013
Google Public Storage Alonzo smith
July 12, 2013
Google Public Storage Brian Eike
I would like to thank Terry for all the help with setting my girlfriend up with a storage unit. She needed climate controlled and recommended a 10X10 that seemed to have plenty of room for what needed to be stored. She gave us a tour of the unit and was very helpful answering any questions that we had. She was polite and professional and we would definitely do business with her again. (Terry - Property #08135)
April 4, 2013
Google Public Storage Tim Prickett
Love this place. i do not always need a storage unit, but when i do, Terri is friendly, charming and dependable. Minimum hassle, heavy on customer service. I won't go anywhere else as long as she is running this place.