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Public Storage Self-Storage Units at 2413 Gum Rd, Chesapeake, VA
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 46/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 46/mo $61Best Price Label
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5'x10'Online only price$ 52/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 52/mo $69Best Price Label
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10'x10'Online only price$ 66/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 66/mo $88Best Price Label
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5'x10'Online only price$ 67/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 67/mo $89Best Price Label
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10'x10'Online only price$ 69/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 69/mo $92Best Price Label
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5'x15'Online only price$ 74/mo
Medium 5'x15'- Outside unit
- Drive-up access
$ 74/mo $98Best Price Label
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10'x10'Online only price$ 86/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 86/mo $114Best Price Label2 units left! -
10'x15'Online only price$ 95/mo
Large 10'x15'- Inside unit
- 1st Floor
$ 95/mo $126Best Price Label
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10'x15'Online only price$ 102/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 102/mo $136Best Price Label
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10'x20'Online only price$ 123/mo
Large 10'x20'- Inside unit
- 1st Floor
$ 123/mo $164Best Price Label
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10'x20'Online only price$ 129/moLarge 10'x20'- Outside unit
- Drive-up access
$ 129/mo $172Best Price Label1 unit left! -
10'x30'Online only price$ 196/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 196/mo $262Best Price Label
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Self-Storage Near Chesapeake
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Chesapeake Storage Units Near I-664 and Route 337
Chesapeake storage units are available near I-664 and Route 337.
Grab a 5x10 storage unit and stash boating equipment, fishing rods, waders, and everything else you need to take advantage of the nearby Elizabeth River. 5x10 storage units are also great for small appliances, patio furniture, sports equipment, and bicycles.
Whether you're wrangling a whole family or struggling with small space in an apartment or townhome, our 10x10 storage units are available to help you get organized quickly. With room for three rooms worth of boxes, furniture, and electronics, the can help you maximize your space at home and get that spring back in your step.
We also have large 10x20 storage units, which are great for moving, home renovations, and local businesses who want to store inventory and supplies offsite and create a more productive office space. Store temporarily or long term and help get organized.
With storage off your mind, you can enjoy Norfolk sites like the Chrysler Museum, Virginia Zoo, or Virginia Beach.
Choose between indoor climate controlled storage units or outdoor storage units at this location. Whatever your storage style, don't forget to take advantage of our eRental program to book a contactless move-in on your schedule.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 154)
This has been the worst experience ever w talking and dealing w the people who answer phones. We made a reservation, received email and told to continue registration. Tried multiple times on phone to complete, and it wouldn't. Was then told to just use the kios. Got to kios, and it wouldn't take the reservation # or phone number. The virtual person on kios couldn't do either, so she did as a new reservation WITHOUT THE ONLINE DISCOUNT and said it would take about 5 days to receive the credit. I called the next day. Even though I was assured it was taken care of. NOT! They will not credit the card, they only credit account. This was not my error! This is how they get and keep your money. Never again!!!! Don't believe what you are told on phone. We were lied to by multiple people.
Tina was very kindly and very helpful and very polite.
Tina was so patient and kind she made the whole experience wonderful
I’ve been here since 2019. I have had a late payment every month. I have spent plenty money in this business. It is useless since Tina or anyone is no longer physically present on the property. Every time you need a person, you are given a 72 hour window and you have been available when their employee is available to meet. It’s typically only 30 minute window after they call. It used to be one of the best facilities in the area. All they do is raise the price and lower the service.
Michelle was the only person out of 4 representatives that provided 5 star service!
Very easy to rent a storage unit!
Easy set up. Clean, very well managed.
The folks at public storage in Western Branch are awesome. They got me a unit within 15 minutes. And not more than 10 minutes I accidentally broke the key off in the lock. The gentleman who works there went above and beyond to get it out and get the lock back working. Just all around friendly . They were so helpful in a time of need
Very clean
Great experience
GREAT STORAGE GOOD WOULD USE AGAIN SORRY FOR CAPS!
Shawna gave me great service when I needed it the most! She helped me resolve a problem with my unit and was very professional!!!
Jasmyn, Melinda, Tina, Shawna were OutFuckingStanding!!! I have had the absolute worst experience with Harbour View storage and they have assisted me, kept me calm and just made my experience wonderful..... Make them Director's They're customer service skills are amazing.
My experience with public storage service on gum rd in Chesapeake was pleasant.
This is the worst company to do business with. Raised rates 40% in one year. California owner says their rent is market rate. Found competitor around the corner for less than half the monthly rent. Units are not secure due to broken security gate. After being a business customer for 20 years they will lock you out of your unit if you are late on rent. Even if your payment check has been mailed but they have not received it yet. Do not rent here!
Linda is awesome!
I went to Public Storage looking for a storage space, Tina was considerate and helped me find a space within my budget.
Tina rocks! She's polite and professional!
I have had nothing but the best experience here! Best customer service A++ Thanks Tina!
I absolutely love this facility. Tina always handle any issues or concerns I have quickly. The grounds are kept really clean, most importantly I haven’t seen any rodents which is good! I’ve been renting my unit for 2yrs and haven’t been disappointed with the upkeep, Tina is the best :)
Tina. Very nice and made the experience stress-free and reassuring. Thanks Scott
Tina was awesome! She is very knowledgeable , courteous, and helpful.
Tina is absolutely a gem. She made my visit so pleasant . She was so friendly and very informative . Thanks Tina
I enjoyed working with Tina. She was personable, professional, knowledgeable, patient and funny. Customer service was exceptional!
I would like to take the time to give an outstanding review to Tina the residential manager at the gum road facility. Her customer service skills are fabulous she takes the time to help her customers her knowledge of the job helped my transition from the hanbury rd. Facility to the gum rd. Facility extremely easy!😉 thanks for everything your the best bravo Zulu!🤩🤩😎
Ms. Tina was awesome.. Great in customer service. She gets a 10!!
Tina has great customer service and always helpful
Miss Tina was very welcoming and helpful,I appreciate all of her help.
Great customer service! Special kudos to Linda such a sweet heart!
Linda was extremely polite and helpful throughout my visit A+
Tina was very helpful with her service and helping me get set up.
Linda was very helpful, and knowledgeable. Great service :)
Amazing Tina is amazing great help. Recommend this place to anyone. Process was so easy and quick
Tina was very helpful with getting me what I needed.
Linda was a great help and super friendly!
Extremely friendly manager!! Tina is such a darling!!!!
Tina was so helpful and nice
Tina is a great person to work with..... So professional
I stored items at Public Storage for approximately 5 months. Customer service at this facility I used was excellent. Tina, the site manger, was exceptional. She is very professional, customer friendly, and very knowledgeable. In my opinion, she is a key asset to the company. Please be advise however, I found Public Storage competitively to be rather pricey!
Linda is absolutely amazing! The lot stays clean, they always have what you need. Very happy to have found this place!
Great Location . Linda is very helpful!
I've been a customer for over a year. I have never had a problem. The employees are always nice and the property is always very well maintained.
Very convenient!!!
The answering service was easy to use and helpful to make Reservation. Once at site, Tina was very helpful and easy to work with. Space was clean, pricing is a little high for small space
Linda has been the best help! She is so nice and easy to work with. I couldn’t ask for a better experience!
This storage facility is awesome! There quick and the facilities are clean and well cared for. Excellent customer service as well!
The staff is pleasant knowledgeable and accommodating. I forgot the staff's name who was working but she has wonderful customer service skills. The spaces are clean accessible and safe.
Linda was very helpful in serving me today. She's very pleasant.
Tina was fantastic and provided outstanding customer service. Helped us with multiple leases and she was able to provide the right size storage lockers for our needs.
AMAZING & EASY EXPERIENCE!!! Tina was very accommodating. She listened to my needs and provided me with the best options for storage space and boxes. She is a true professional, kind and patient. A+++++ plus 5 stars!! Thank you so much Tina & Public Storage!!
Linda helped me today and she was very helpful. I did not find the exact storage size I needed so she is watching for an opening for me. She was very kind and helpful. Thank you Linda!
My move in experience yesterday with Linda was most enjoyable
I can smell gas from the back of your unit. It is bad at night. I can smell it in my den and kitchen now.
Linda was super helpful and friendly!
Linda has always been helpful & pleasant whenever dealing with her.
What a great experience it was checking into the Public Storage on two 2413 Gum Rd. today. The representative Tina was really wonderful and explained everything and gave us each option. Great job Public Storage!
I always have great service whenever I visit this location. I am vacating the property soon, but will definitely use again in the future. My interaction with Linda yesterday was great. She was very warm and helpful. Thank you Linda.
2021 PUBLIC STORAGE IS AMAZING SO AMAZING , GREAT>SERVICE, GREAT ASSISTANT> A WONDERFUL STAFF> PRICES WONDERFUL DEALS. PUBLIC STORAGE I DO RECOMMEND. THANK YOU GUYS GREAT JOB 👍
Brian set me up with a unit today. He was efficient and friendly, he gave me all the help and kindness possible. I’m very pleased with the service at this location and my experience so far! Thank you!
There are many storage companies in the area and prices are relatively similar, you get basically the same unit as you would at any other reputable storage facility, but the one thing you won't get anywhere else is Mrs. Tina, she went ABOVE & BEYOND to help us with any issues, for that alone I very highly recommended this Public Storage location.
Very helpful.
I am such a stickler for GOOD customer service. Ms. Linda provided that each time I have encountered her. THANK YOU!
Love the safety code features to enter and exit
Great staff. Clean. Secure.
Linda was very pleasant and polite. She was very helpful. I was having an issue with getting into the gate, so I walked into talk to her. She let me know about the contactless app.
Linda is alwys friendly and has a smile for everyone
Clean, well kept, great value!
Linda made my move in so nice - thank you
Linda is awesome really helped me get organized to unload and super friendly!
Easily accessible and clean. The staff very accomodating. Happy with the reservation process.
Good location, close to freeway. Well maintained. Linc=da, has been extremely helpful with any questions or issues I have had.
Very clean and courtesous
The service was quick and easy.
Ms. Tina was very nice and made getting a storage unit easy.
In a dire situation I came to public storage in need of...public storage. I was greeted by Ms Tina as soon as I stepped in the door. The stress of the day had already taken over me but she remained cool calm and collected. Within 15 minutes my mask could barely contain my smile as I left assured that my items were in great hands. Thanks again Ms Tina ;)
Romans 6:23 For the wages of sin is death, but the gift of God is eternal life through Jesus Christ our Lord. Tina was kind to me.
Linda is the best - she was so helpful with my move in process thank you
Storing at public storage has been pleasant Linda is such a pleasurable person
Linda saved me in my time of need!
Friendly service and clean storage unit.
Do you offer a 10 x 25 or 10 x 30. Helen Montgomery
I worked with Melinda and she was most helpful in getting me signed in for my rental unit. She gladly took me to my unit for inspection and explained the entry process, security measures and the services provided to keep the units safe from rodents, insects, etc. I was very pleased with Melinda's personal yet professional manner during our interaction.
We worked with Linda when we needed to maneuver a move placing some household goods in storage long term and some short term. She was amazing to work with. Super helpful, giving us suggestions how to best arrange our storage needs and finding the best options for us. I highly recommend!
My move from a smaller to a larger unit at the end of the month on August 31, 2020 was seamless and hassle free. Linda provided Churchland Movers with World Class Service [ i.e. - Go Cart Trips, Air Conditioned and Water Replenishment, Moving Tips, etc. ]. She ensured that Churchland Movers finished my move ahead of schedule. It is an absolute pleasure doing business with Linda. She truly has exceeded my expectations!!!
My husband and I had two inside climate controlled storage units. When we got them the place was called Happy Boxes Storage. Public Storage bought them about a month later and immediately raised the prices by $40 on the larger unit. I'm only giving the place an 5 star review because of the wonderful staff that worked there. Bri was the property manager and she was always there to help you with a smile and as laugh. When we needed any help she was there. I appreciate all she did for us during the year we stored our things. The place itself was clean and well kept and I felt safe storing my items there. We left before the next rate hike went into effect.
Linda was very professional as well as helpful!!!! Thanks Linda
It was a nice stay priced got a little expensive but the property manager Bri was so great and helpful during my stay and move out.
This storage is amazing Bri the property manager has been a God send I love my storage.
When did Public Storage purchase Happy Boxes at 2413 Gum Road in Chesapeake, VA?
The online hold procedure was easy. Linda had everything ready when I arrived. She was friendly and professional.
Useless if you're from out of town While I love the facility and it seems suitable for my needs. I was not able to secure a rental for several reasons: 1) The lady handling my phone call absolutely refused to take my credit card for payment. 2) I have to physically be there with my ID to secure the rental. So how is this working out when you have to move from out of town? I cannot take a chance of getting there and my unit not available. So I went to Extra Space who graciously has the lease via a DocuSign system and I was able to pay the rental and sign the lease from 400 miles away. Learn from this Public Storage, and you will have more happy customer.
I had a smooth set up process thanks to the help of Brianna! She got me set up and i was in/out within 15 minutes. 5 Stars for sure.
Excellent service from Bri. She was very interactive and had everything ready for our appointment. Explained everything in great details.
Bri was so friendly and helpful! My check-in experience was quick and easy.
Brianna is an amazing person...very professional and knowledgeable. Most definitely a happy customer.
Rachel was great needed a quick move in and made it happen very quick and easy
Brianna listened to some special needs I had, regarding which storage unit would be best for me. When we went to see the unit she thought would work, it was perfect! Location, proximity to the office, safe and well lit, and immaculate. Easiest storage rental experience I've ever had! She made my day!
Very friendly and knowledgeable about the business. See Britany and Brianna.
Thank you, Bri, for your excellent service. Public Storage, you have a gem. Foolish to not recognize and reward that.
Sarmira was very friendly. She answered our questions and showed us a unit. She conducted herself in a very professional way. So much so we booked the unit.
Always great customer service!
Great facility. Staff is friendly.
The people in the office are very helpful make things very easy to do The storage unit itself is spacious overall a very good place
Absolutely excellent customer service. Could not be more happy with the way we were treated. Thank you Bree for making it a more than pleasant experience renting out storage unit.
We had a family emergency and needed last-minute assistance finding a unit to store an apartment-worth of stuff. Even though I was only able to call ahead thirty minutes before showing up, Bri was able to get us a unit without any trouble, and get us unpacking within a matter of minutes. It had been raining both as we packed and unpacked the truck, and Bri went above-and-beyond to provide us with paper towels to dry things and clean up some mud before putting furniture away. She was incredibly kind and professional, and made a hard day that much easier for everyone. Would give six stars if that were an option. Oh, and the unit was very clean from the start, which is always appreciated. I've used Public Storage facilities in the past, and definitely trust them to keep things secure.
Brianna smith was a big help with everything last minute life saver
Best customer service ever! Love this place!
Ask for Brianna!! She is funny, friendly, informative and very sweet. Made the whole experience awesome. Thanks Brianna!!
Bri was an amazing help to me, very informative and kind. Very helpful thank yu.
Brie was awesome and helped me with every thing needed to get my storage bin. She is very thorough with her job and her big smile and kindness made me feel so at ease. You got the right person for the job! Public storage and your customers are in good hands with Brie!
Everything fit!
Brianna was very helpful great customer service and very friendly
Bri was excellent and provided phenomenal customer service! She was very detailed and explained everything to ensure we got the best deal.
What made this five stars for me was attention to detail. I receive outstanding customer service. I received an amazing smile. I enjoyed the atmosphere from walk in to walk out. Super knowledgeable. Brianna was super friendly, attitude was on point, she met my energy level and it took off from there. You could have not have hired a better employee. She made this whole moving ordeal much happier for me. No this isnt some BS review to help. This is the most legit review you'll receive. So thankals for all your help.
Met with Bri yesterday to discuss my upcoming storage payment. She was polite, and oh so welcoming. She explained the process and made the overall experience enjoyable. As someone who audits customer service for a living, I must say Bri provided excellent service and represented the company well. Keep up the excellent work!
Excellent customer service! Brianna was extremely helpful with my intensive storage needs! she likes Chinese food. I will definitely be using public storage from now on!
Let me just say that Customer Service couldn’t be any BETTER with these two ladies Bri & Kisha. I just want the corporation to know that these two ladies treated me with the most amazing customer service. I had a bad experience at another Public Storage location and they listened to my concerns and helped me feel valued to do business with your facility. KUDOS TO KISHA AND BRI YOU TWO ROCK!!!
Brianna was amazing. She showed me the storage I requested but it wasn’t exactly what I wanted. She took the time to show me other storages in the heat and we finally found the one I wanted and needed. She made everything fast and efficient. She gave wonderful conversation and offered me additional items without being pushy. I would recommend this type of service to anyone. Thanks Brianna
Kisha was very nice and professional. Great experience today!!!!!
Just recently opened an acct with them thru the help of Rachel, she was so sweet and helpful. I must say it's a very clean lot and they stop on top of things.
Kisha was amazing and explaining everything on the storage unit. Super friendly and nice. Definitely recomend storing here and talking to kisha.
I had the pleasure of having Kisha to take care of me. She was awesome. Very knowledgeable, helpful and patient with me. She's great!!
My storage facility (formerly Happy Boxes) was bought by Public Storage. I have to say that the transition to new ownership has been easy. I would like to commend Kisha and the rest of the staff for helping me through the changeover paperwork and getting my account organized the way I like it from a payment perspective. Thanks
I always have a good experience with Kisha!!
Great service...kisha was very friendly and knowledgeable...would recommend this location to everyone
I had to come here earlier today yo handle a dispute. Kisha handled it with a high level of professionalism and ultamitly handled the dispute with satisfactory results!! Thank again 😁😁
Kendra went above and beyond today to help me find the best deal for a storage unit. I am extremely pleased with the location, cleanliness and definitely the customer service! I highly recommend this storage facility.
I would like to thank Kendra she had amazing customer service and was very willing to help!
The service I received at this location was phenomenal. Ms. Kendra Smith was very hospitable and friendly. She answered every question I had and very knowledgeable. Its hard to find good service in this industry nowadays. I was so happy Ms Kendra took care of me and gave me an awesome price. If you are at the Gum Road location make sure you ask for Ms Kendra Smith.
Kisha was magnificent she got his in and out and a very prompt I'm very cool and laid-back and very professional that's the service I'd like to come back to
Kendra and Kisha both really raising the bar for customer service expectations!!
Knowledgeable and time efficient
Excellent service kendra
Nice clean place, good customer service.
I just started storing at this location. Getting started was easy, because Kendra is very friendly and provided great customer service. She helped me find the best value for my needs, was very clear about the promotions and about how the billing cycle works,and helped me get my account set up in the store. This location has my recommendation.
Kendra is an amazing young lady. She's an awesome mother and hard worker. She is very intelligent and a hard worker. She is dependable and loyal.
Kendra Smith was absolutely amazing! Very kind and well mannered sweet and she was understanding and answered any questions I had because lord knows I had lots lol.. Thank you again Kendra! I will recommend everyone to your location!
I would recommend renting at this location Kendra has great customer service and nice smile she was very friendly and energetic a couple of guests came in at once and she wasn’t at all nervous she handled things like a pro !