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Public Storage Self-Storage Units at 31 Meadowland, Universal City, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 49/moSmall 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 49 /mo $ 60Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 54/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 54 /mo $ 72Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 63/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 63 /mo $ 126Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 69/mo
Medium 10'x12.5'- ground floor
- outside unit, rollup door
- drive up access
$ 69 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 109/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 109 /mo $ 218Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 137/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 137 /mo $ 144Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 141/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 141 /mo $ 282Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 218/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 218 /mo $ 274Best Price Label+ one-time $29 admin fee
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10'x35'Online only price$ 254/mo
Parking 10'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 254 /mo $ 318Best Price Label+ one-time $29 admin fee
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20'x25'Online only price$ 295/mo
Large 20'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 295 /mo $ 314Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Universal City
Resources from the Help Center
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Universal City Storage Units Next To Randolph Air Force Base
Universal City Public Storage is committed to providing affordable self storage to customers throughout northeast San Antonio and the northeast Bexar County region.
Adjacent to Randolph Air Force Base, right off of Loop 1604 roughly three miles south of I-35, this location gives customers the choice of indoor storage units or outdoor storage units, along with the option of climate controlled storage units.
Spending the weekend on the sidelines of the athletic fields at Live Oak's Main City Park off of Kitty Hawk Road? Pack away chairs, blankets and all the necessary sports gear in a cozy 5x5 storage unit for easy access, no matter the season.
Families in need of some extra storage space near Judson High School can use a 10x15 storage unit to help declutter a garage or a 10x30 storage unit to hold onto couches, tables, desks, dressers, TVs and appliances during a major home remodel project.
For even more self storage options, there are spaces for car storage, truck storage, RV storage and boat storage.
The manager of the facility lives on site and the rental office is open 7 days a week.
First established in 1931, Randolph AFB has been a central part of Texas culture, not to mention the nation's history. As a community built around the base, Universal City is a proud town with its own deep Texas roots.
Public Storage is honored to offer our services, cheap storage units and fantastic customer support to folks throughout the Universal City area.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 481)
Great customer service. Super easy access in and out of facility as well as app features. Highly recommend!
Maria worked with me and got everything working for. Painless and quick
Maria was very helpful and knowledgeable and was able to take care of everything I needed. Thank you Maria.
Taylor helped me from the time I called to the time I got on site to use the storage facilities. He was quick with helping me with my storage needs. Thank you for your kind service! I will recommend this facility and specifically Taylor for your storage needs.
My husband and I were treated so well by Taylor at Public Storage in Universal City Texas. Taylor was very helpful while showing us different storage units. We look forward to having Taylor help us with any needs or questions may need in the future. Taylor and this facility are 5 stars.
Steven was amazing from the moment we arrived to the moment we left the store. Phenomenal customer service; he helped us with offers, prices, and best of all, friendly advises. He made the difference!!
Update: I received follow up calls from Public Storage after my initial post and everything was resolved. Based on this I am modifying my post and star rating. Great job on PS side to follow up and not ignore issues.
I want to say thank you to the Manager for his prompt response to resolving my concern and helping me better understand my bill.
Marie was super helpful getting three units set up. What could of been a headache, she made very easy to set up and transfer. I appreciate her professionalism throughout it all.
Marie was very helpful, knowledgeable, professional respectful and very informative!!! I'm very thankful, praise God!!! 🙏🏼 Great area and rates!!! 31meadowland
Marie at the Meadowland location was very helpful and walked me through it all. Very calming so it helpedwith the anxiety one gets from moving
Marie is such a great employee! very helpful and very kind! Made my first experience amazing! love it!
Service was excellent, Marie helped me out and answered all the questions I had. Very helpful.
Marie, customer service was great, very helpful 🫶🏽.
Marie was very friendly and helpful when me and my bf were getting our first storage unit! Thanks a lot!
I recommend this Storage location the renting was easy and access is easy. The customer service was Professional and friendly Erica was the name of the office attendant she was so helpful and kind to assist with all the start up ⭐ thank you Erica great job.
I contacted Marie over the phone and we fixed my issue the next day no problem wonderful customer service was shown !! Thank you so much
GREAT CUSTOMER SERVICE. OLIVIA WAS VERY POLITE AND INFORMATIVE. MARIE WAS FRIENDLY AND VERY PATIENT. I will recommend Meadowland Location to family & friends.
Thank you
Marie customer service was great very satisfied.
I just got a storage unit this morning with the help of Marie. She was phenomenal, very detailed and thorough with explaining the instructions and answering any question I had. By far some of the best customer service I’ve experienced in a while!
Marie was great when I was vacating my space! Super quick and helpful
Marie made our experience very pleasant. She was honest, genuine, down to earth, and accommodating. We are very pleased with the customer service and upgrades of this location (31 Meadowland)
Marie was very helpful when we were closing an account
The rental process was very simple and took about fifteen minutes to complete. Marie was very professional and detailed. She even took the time to walk me to a couple of units to decide which one suited my needs best. Her customer service was definitely 5 star.
Marie assisted me with everything I needed to get into a great storage space. She was very helpful and friendly.
Absolutely amazing help from Ms. Marie! Came in for a last minute set up and she did amazingly! Thank you so much!
Went to get a stage unit last minute, Marie helped me out so fantastically. Very greatful. Thanks!
Great overall experience. Marie was the sole individual who assisted me with move in and out. Had all documents and paperwork ready to go to make process smooth and went out of her way to assist. Good location for storage spaces and had no issues with the units or facility.
My first experience with public storage and I’m extremely impressed. Marie was so very helpful. I forgot my lock as an auction buyer and she told me about the borrowed black locks. I forgot my gloves as well and she offered me gloves and extra. She was friendly and welcoming and I’ve been to other storages that didn’t have the same hospitality. Thank you public storage and Marie for being amazing and providing a smooth transaction and experience. 10/10 recommendation!
Marie was very kind and patient, would definitely recommend this location and to ask for her!
Marie is a very helpful manager. She went above and beyond to help me select the perfect storage for my needs. She definitely made me and my family feel very welcomed. I will 100% recommend Marie and UC public storage to anyone I come across with storage needs.
Marie was extremely helpful, assisted me with everything and really went above and beyond. I recommend her if you come to public storage deal with her!
Marie thank you for all your help today!!
Marie was super friendly and very helpful! This worked out perfect for my needs! Would def recommend! Thanks Marie!!
Marie was the best when I came in and she was quick to fix my issue. Amazing customer service and professional. By far the best employee I've met over here.
Marie provided a ton of great information and was extremely helpful.
Marie is the best, so personable and can always remember what we talked about when I go in the office taking the transactional out and putting the personal back in, THANK YOU MARIE. I am blessed to work with Marie but Public Storage is to have Marie on their team. The Universal City location is so personable and inviting. If I could give a 10 I would.
Great prices!!
It’s been a minute since I last spoke to her, but Marie was splendid! I’m thankful I got to experience my rental process with her! She thoroughly explained the layout of the complex, curfews and any extra information I have. She helped me out with the app to know how to use it for the gate and payment options.
Marie customer service is outstanding
I never rented a storage unit before, but Marie guided me through the process exceptionally well!!!. Super simple and very convenient, thank you Marie! Great customer service 10/10 would highly recommend!
So thankful for Marie! Very helpful and attentive!
I came in to get some quotes on a few units and Ms. DeAnna O. Was not only informational, she was helpful, and listened carefully to my needs. Thanks Deanna for making experience the best!
Marie was great an well refer
Marie was great and very professional, knowledgeable. Thank you and very satisfied with the service
Marie was a great help and made getting a unit easy! Thank you for taking the time to show us around.
Marie is amazing! Thank you for being so kind and making this a great experience. I would absolutely recommend this location.
Marie gave grade A service. Very polite. Thank you for the hospitality
I have a great experience . Marie was so very helpful and explained everything in detail. I will truly repeat my business at this certain location. Thanks again!
Marie with Public Storage -Meadowland is the best. She took the time to explain everything to me and made sure all my needs were met. Great job!
Property looks great and Marie was helpful in answering questions.
Marie at the front desk was very helpful and informative. We are planning on moving soon and this location is ideal. Thank you Marie, we will be back!
Great location to rent at! Marie in the office was so knowledgeable and nice
Was helped by Marie today. She was all of prompt, warm and knowledgeable. Public storage needs more like Marie!
Great experience, Marie was helpful, kind and knowledgeable!
Please do NOT rent a space at this location. My furniture has been here a little over a year and is all destroyed by TERMITES. As a single mom spending over $10,000 on all my furniture and then seeing it all destroyed is heart breaking. I trusted Public Storage with my belongings and this is what happened…and I was moving out because they have raised my rent two times in one year. I am scared now because I had already moved stuff over to my house before I found this and now I am afraid I will have them at my house.
I usually don't care for storage places with their fees and price hikes. When you run into someone nice like Marie that will help you, give you advice, and show you units to fit your needs, it makes the process that much better. Thanks Marie! Keep it up
Marie at 31 meadowland is superior! Her customer service and knowledge is top notch! This location is a must if your looking for a storage unit!
Marie was AMAZING! She helped us get back into our unit and was very professional and kind! 10 out of 10!
Service was amazing!!! Marie was the best!! Easy and super knowledgeable about her job and information given!
This place is AMAZING!
The staff here is very informal and friendly. They make sure that no matter what your storage needs are, you're taken care of. One person in particular is Marie. She's awesome! Super helpful and I'd definitely recommend this place to anyone and everyone. This place is lucky to have Marie.
Thank you Marie so much for all your help
You are the best
Marie has the best customer service!
Marie was awesome with help on vacating
Marie was very professional and extremely helpful. She explained everything thoroughly and even showed us exactly where the unit was. Excellent customer service. Thank you Marie.
Jeff P
Marie was great. Great for business......
Marie went above and beyond to help me today, I ran into an issue and without hesitation she was able to resolve my issues in a matter of minuets. I was very grateful for her help! Your in great hands if your working with her !
Great manager! Marie keeps the property looking great!
A huge thanks to Marie!! This place was friendly and she has immaculate hospitality!!
Thank you so much Marie," "I appreciate your help today. Excellent customer service. Thank you again 😊
Great assist no hassle at all. Highly recommend thank you very much Marie for your help
Marie has great customer service. Very helpful. Answered all my questions . Great employee.
Great customer service by Marie today
Marie at Public Storage in Universal City went above and beyond to assist me with getting a unit for what I was looking for. Very professional and outstanding customer service in a place that revolves around providing an excellent customer experience. I highly recommend this location and getting information from Marie. Thank you and enjoy your vacation.
Marie was so helpful ! I literally came in with my three kkids so stressed and I had lost my storage keys. She was so nice and helped us so much and was
So sweet to my kids.
We had the opportunity to spend the last few years as a Public Storage customer in Universal City. When we were moving on we had the opportunity to work with Marie and all I can say is her customer service was top tier! She went out of her way to make sure that any assistance needed and all the items necessary to help my family be able to take care of business was available as their needs came to an end. Marie it was such a blessing to meet you and I thank you for everything. Public Storage definately found a gem by bringing you into their fold. Thank you!
S. Goethe
Great customer service! Thanks, Marie! 👍 #AmazingService #HappyCustomer
Marie has been excellent with me buying units from auctions. In and out.Got my deposit back the same day. I will most definitely shop here again. Thank you guys!
Had a great experience using this Public Storage! Miss Marie went above and beyond to help make my move-in and move-out smooth and easy, she is the best! The facilities are clean and secure and it was easy to get stuff in and out (although my moving truck driver had to pull off some impressive driving to navigate some parts of the lot). I would not hesitate to use this location again for my future storage needs.
I just want to say that I have been with public storage going on close to three years now and Marie has been nothing but a beauty when it comes to customer service she definitely deserves more than a five star!
Every time I come to the storage facility the place is always clean. I have had the pleasure of meeting two of the ladies that work there, and they are hard workers. Cleaning out storage units, keeping the front office super clean, along with outstanding customer service. Great job Marie on setting the standards high.
I came in to talk about a storage unit that I had won in an auction, and spoke to Marie. Poor thing had been out in the heat all day cleaning the property but still had an extremely positive attitude and she was very helpful and knowledgeable. I hope that I win more storages at this location. I will also be referring people that I know that are looking for storage units to rent and tell them to see Marie!
Marie was great! We came in winning an auction and she was very attentive when we got there. It was so hot when we were unloading she offered for us to stand in the office with the ac! She has a great customer service. Give that lady a raise !
Maria was a great help with everything. One time I forgot my phone and she helped me open the gate. Review by Cortez (11 y.o.)
I have had the best and nothing but the most positive and supportive experience at this location with the property manager Marie! She is absolutely amazing and willing to help as much as she can, I just can’t thank her enough!
Great place to store your stuff and Marie is an amazing manager and always a smile and a wave when you drive by
I had a great experience at the Meadowland location. My customer service experience with Diane was great. She provided me great information on climate control and storing electronics.
Marie was very helpful and wonderful, she took care of us and had great customer service. Much better than the previous storage we had.
Great storage facility; very clean and nice staff. I was assisted by Marie who was very helpful and kind. Glad I chose this location. Good customer service is hard to find and I definitely received excellent service here. Highly recommend this location.
Update: I returned to the facility last week for a couple of hours to sort through my unit. The same property manager, Marie, was still there! You can tell this manager takes pride in her job as this property is very neat and clean. Still glad I chose this place :)
Keep going Up in BIG AMOUNTS at one time on their prices! There are Rat feces and a dead BIG RAT in my unit. They were Great in the past. Have went Down Hill, Way Down Hill!
I rented a unit online and when I got there, I found that my dolly wouldn’t fit. I went to the office and was in hopes that they had a bigger unit but they didn’t. However, Mary’s customer service was top notch. She went above and beyond in every way possible and although I couldn’t get what I needed, I since realized that there really isn’t a storage unit with a big enough garage door for my trailer. Thanks again!!
Max was awesome! Very informative, helpful and helped me get situated easily!
Max gives great customer service
Marie was wonderful and super helpful!
Marie was a great help and helped meet all our storing needs!
Always a great experience when I come here. I've been using this location for over 2 years and the customer service is always great. Bruce and Marie are always helpful with information! 10/10 recommended
Absolutely the worst storage company I've ever used. First they have a very strict 9pm deadline to access your unit, if you leave at 9:05pm they will penalize you. If for some reason you happen to pay late and they put one of their own locks on your unit it does not get removed once you've payed and your account is in good standing, you must take the time to set up an appointment to have it removed and only one person on the property has the authority to remove the lock so if they are gone on vacation you have to wait however long until they are back to make an appointment for them to take off the lock. Also you must be there at said time to have it removed, they won't just take it off even though you owe nothing and have your account in good standing. They've have numerous BBB complaints and have had a class action lawsuit filed against them which they lost, as well as numerous small claims court lawsuits for practices they still use to this day.
Great experience with miss Marie. She was very friendly and explained everything I needed to know. Great employee. Thk you
This is an older facility with obvious signs of dating, wear, tear, and damage. Due to the layout of the climate control units, they are not as easily accessed as other facilities/companies. I have been renting here for almost 1 year and have seen TWO rate increases for a total of a 70% increase over my original rate. There isn't a single other climate control facility renting a same size unit for the same inflated price. Every other company is renting for the same as my original rate, $99 for a 10 x 7. I'm moving out at the end of this month.
Marie was amazing and so helpful when I needed to get a storage unit, was so welcoming and answered any question I had!
Marie did a fantastic job on making sure I had the size unit that would fit all my needs
Edit nov/24/23 it’s 730 we’ll within business hours and I arrived on site to find that my storage unit lock has been changed. I checked my messages and had not received any notice or warning. I then called the number on the door, which took me to the call center. They then said they could attempt to credit my account ( yes even though the inconvience happened, there’s a chance I would receive no compensation). As well as she tried to tell me that this location is by appointment only which there are no signs stating that information at all. My bill is paid on time and has been for the duration of my usage. Sadly I would never expect something like this to happen at this facility. Willing to change rating once this is all concluded.
11/27 And just like that one dedicated employee with passion to serve restore the orginal rating so from a satisfied customer thank you Maria (Muhree) pretty much if your not dealing with her and you have time schedule an appointment and ask for her.
No one is ever in the office and they don't pick up calls. Get storage elsewhere since this is unprofessional.
Marie, the property manager, was very helpful and transparent with the renting process, she made sure I got the best unit I could and was very honest about the property. I woupd suggest renting here.
Bruce was super helpful and stayed till we were able to get there to help us. Greatly appreciate the customer service.
Maria was wonderful. She went over every possible detail of the property as well as paperwork. She was very knowledgeable and had quick answers for every question we had.
Marie was so helpful, excellent customer service by far. Marie was very attentive to my needs and explained everything in great detail.
Marie was awesome. Quick check in and great directions. Got me the size of the unit I needed for my motorcycle.
Marie was very helpful in finding us the right storage unit for our needs and helping us through the process. Definitely great customer service!
Marie was extremely knowledgeable, helpful, and friendly to customers. She was able to get me exactly what I wanted with a good discount.
Marie was a pleasure to work with. Knowledge, thorough and very helpful. We're glad to be new customers!
Marie was a great help with move in
Marie was awesome help. Hope she is here to help us every time we need some help at the office.
Bruce was very helpful, kind and professional! The unit was clean and well kept. Great prices and great service!!
Where’s the 10 stars?! Bruce is your guy! Excellent service! Great place to store your goods. Highly recommend.
Marie was a very nice lady went over all details and gave a good deal
Bruce and Marie were extremely helpful
Marie did a excellent job of helping me out.
Bruce is so lovely and professional.
Mr. Bruce helped me today & he was extremely nice and patient. He is an amazing property manager❤️ & He Has A Nice Car😎 Keep Up The Great Work Bruce .
Marie was very helpful when we needed last minute storage. It was late in the day but she was able to assist us and get us the storage we needed in less than an hour. We really appreciate the assistance.
Marie was awesome to deal with. She was very knowledgeable and honest. I would Recommend talking with her prior to storing your furniture.
Marie has the best customer service
I have used this location for about 5yrs
Place is always clean. Access is easy and you can do everything without contact Service is great. I have been helped by Marie, she always goes above and beyond expectations when help is needed. Iv needed help a few times and she always took great care of me. I also see her helping people often and believe she deserves aknowledgement for her great work.
Thanks for the great experience while I’ve stored here. Marie is always professional and just a great property manager that is always willing to answer important questions regarding space and she’s always friendly. Thanks public storage
Marie is awesome. She is so helpful and friendly. She goes above and beyond to make sure customers are happy and have everything they need.
Marie did a GREAT job taking care of me. This site is very well run
Marie was very helpful and great knowledge would recommend coming to this location.
Marie was very helpful and great customer service.
Bruce was very helpful in getting the storage unit set up for m3 to start using
Marie helped me a lot and answered all my questions. She was very knowledgeable about all the questions that I had. Thank you Marie for making my visit pleasant and giving me peace of mind!
My experience with this public storage was great. Marie was very knowledgeable and able to answer all my questions, which was great for being my first time storing.
My friend and I went to Public Storage. We did not know exactly where we were going nor how to get there. Once we got there we went inside for help. Marie took her time to escort us to our storage unit and to help us throughout the whole experience. Marie was thoughtful, considerate and very professional. I would recommend this Public Storage to my family and friends because of Marie!
Drastic improvement
Marie outstanding customer service 👍
So far it's been a great experience.
My checkin process has been smooth and easy. Marie has been very helpful and I can tell that her best intentions are with her customers, which is rare this day in age. I feel like my belongings are safe here.
Great storage place! Very accessible and Marie was very helpful!
Great customer service from Marie.
Agent at site, (Marie), was very informative with details on how to best utilize facilities, and also details of local area businesses and eateries. Very pleasant demeanor and knowledgeable, Thank you for your assistance in welcoming me to your location!
We got a storage unit quick and easy. Marie was very helpful and professional with helping us figure out how to get in and find our storage unit. Made things easier for us.
I worked with Valerie and she was great! She was patient and walked me through the entire process. She was extremely knowledgeable and happy to help me. Thank you Valerie!
Great response and timeliness by Bruce and his team to get me setup in less than an hour.
Convenient location, and accessibility.
Affordable and great customer service. Brian was nice, respectful, and helped me get everything set up.
Marie is very helpful when it comes to anything you need. Clean units.
Marie is an amazing women. She helped me out yesterday and today with getting a unit at her location. If you need a storage unit go see her.
Property manager Marie at Meadowlands was great!! Very informative and helpful!!
Marie was very friendly and helpful!
Despite the looks... it's a great storage facility. The manager... didn't get her name was helpful and friendly. No issues with bugs, rotten, or water damaged. Love it.
Started my rental with a lady named Marie and she was great, very professional nice answered all my questions. If I'm looking for a rental storage space in the future this place will be the place for me
Thanks Marie
Marie was excellent customer service took the time to show me the property and provide me with information needed to make the right decision on which storage definitely recommend 10/10 ask for Marie
Marie’s customer service was exceptional!!!
Had a wonderful experience. Marie was extremely helpful with what I needed, if I ever need to store stuff again, I will be returning
Was moving in a hurry and Marie had me in and out within mins, great experience! Referring everyone I know!
Marie was so patient and sweet. Definitely coming back for future rentals!
Great customer service! Marie was extremely helpful and patient!
Experience was awesome, very clean and amazing customer service, Marie was very helpful, and answered all my questions. The units were pretty big. Easy access.
Stop by this afternoon to take my last items to my storage unit & was taken back from how beautiful clean and organized the storage facility looked. The area was extremely clean & looked very nice. Marie greed my wife & I extremely well. Thank you for all that you do
Marie is awesome!
Marie did a very good job with assistance for storage unit
Marie is the best
Meho was excellent, great customer service, will definitely refer him and PS
Marie was helpful in setting us up for a new unit when we had to downsize. Been loyal renters since we moved in back in 2008. Would recommend.
Glad I chose this location. Marie was very helpful and made me feel like everything was in good care. Definitely recommend this location as long as she's there.
She don't play about unwanted guest and she seems like she has some street knowledge so know one will get over on her
Stop by Public storage today & was greeted very well by the lady in the front MARIE she helped me with all my question and I received excellent treatment . Thank you Marie again for your help !!
Marie gave me excellent service. Smooth and easy transition checking in and out!!!
Bruce was so great and did a awesome job I will come back here again when I need to use you guys again
Bruce was awesome! great price for the storage space.
Bruce was very kind and helpful!! Thanks Bruce!
Very good customer service. Very professional and helpful. Thank you Bruce. You were awesome.
Bruce was absolutely so helpful and such an answer to prayer on helping me get into my storage unit. I have been here before, but they just keep getting better and better here!
The lady Marie was helpful
Was a lovely experience mrs Marie was lovely and look out wonderful experience thank you so much
Marie did an excellent job taking care of me. This is the best experience I’ve had in a storage facility. Thanks Marie!
Miss Maria went out of her way to meet our needs! There was an issue with the online reservation system - but she went above and beyond to help me begin my down sizing! She is a gem! Thank you again Miss Maria, you are a blessing!
Marie provided the smoothest storage unit move in I’ve ever experienced! Great facility keeping my stuff secure.
Maria was very nice and helpful once we got to the storage office we just came from out of town to help out with our Fathers storage and made our time there simple and sweet. She is awesome
Have unit, Desk clerk was friendly. Enjoying my business with this location so far.
Very professional, Took care of me right away,
process was effortless !! Marie was awesome and Bruce was as well !! Thanks folks!!
Bruce helped me find what I was looking for.
Went here looking for a unit, Bruce gave me a tour of the place and was able to find me the one I needed.
The facility is clean and Bruce always provides wonderful service and makes me feel secure that my stuff is well taken care of.
Recently went to look at a storage unit at this location. Bruce was extremely helpful and knowledgeable about all the units and what I might need. The faculty was immaculate and the property was well taken care of.
They don't enter their phone had it drive 30 minutes to talk to them in person
Marie provided me with excellent service even while she was busy working out in the heat. Nice to see that even in the scorching hot weather she was still able to smile and help me without hesitation.
Came in to your location, was really just needing some information, Marie helped me and answered all my questions and concerns. As soon as I’m ready to move, I will certainly used your facility to store my goods until I’m fully settled. Thanks again.
Marie offered me a wealth of knowledge. This experience of moving out and finding somewhere to stay was scary. She offered a storage unit that would actually fit my move instead of what I thought I wanted. She even offered tips for keeping it safe and clean from unwanted things. I am grateful she was in the office today.
Marie was very helpful and went over everything in detail.
Marie was a great help and informative about the storage facility. Quick easy set up with great access.
Marie at the front office was very helpful with all of my questions and the issues I had with the unit.
Bruce and Marie are so nice. The unit and grounds clean. I feel safe storing my stuff here.
I went there for the 1st time driving a huge U-Haul. Marie was so patient, kind and helpful with my son and I. We ran into a small hiccup however she was on top of the situation. Marie is simply WONDERFUL!! Thank you for everything!! Wonderful at her job.
Marie was absolutely above and beyond AMAZING!!!! Thank you for all your hard work!! She went above and beyond. Wonderful customer service!! Thank you again!!
Marie was very nice and helpful with our storage needs
Marie was nice and polite and was very much help with me getting a unit the same day
From day one Marie has been so helpful in answering any questions I may have and has always given great customer service.
I had to move super fast, not knowing anything about storage, totally stressful. Marie was so helpful in answering all my questions and put my mind at ease.
Ms. Mays had such a wonderful customer service experience.
I felt this location was very secure and a safe place to store my items for the time needed. The units were a good price compared to competitors. Marie was very friendly and helpful!
I had a great experience visiting and renting out my first storage unit. Marie was very helpful and provided me with wonderful customer service ! There prices are affordable and reasonable i would definitely recommend them to anyone looking to rent out a storage.
Marie at the front desk was very kind and helpful. She went out of her way to show me my unit and how to use the locks. She also used her leaf blower to help me clean out my unit.
Marie was awesome in finding the storage space I needed I would recommend the public storage here in Universal City especially if Marie is working awesome customer service.
Marie was awesome she was friendly, knowledgeable about what the company had to offer and she educated me on what storage was best for me.
Although it was a rough start I have to say it was turned around by the help of the staff and I am proud to say I would rent a unit at this location again
Maria was awesome and the experience was great!
Marie was extremely helpful
Marie gave GREAT Customer Service.
Thank her for all the help.
I admit I was concerned about renting here at first. But all my hesitations melted away immediately after meeting Marie! She is so friendly and welcoming! Answering all my questions and craziness with a smile! My children and I were loading our unit and she came by with ice cold water bottles!! Thank you will definitely be recommending!
Great help Marie was a fantastic person
Set up my storage online, needed something for a couple months to store things while I was moving. Marie was super helpful with any and all questions I had. Which was amazing due to the fact I do not have fond memories of other storage places I have used over the years. Would recommend using this facility.
Had this place for three years. Finally got around to cleaning it out and sold a bunch of old stuff. Never had any issues and at times helped me out with a payment. Marie is a diligent and exceptional person.
Mrs. Marie was very helpful! Had no problem returning back to my unit to show me how to get it open again!🤦♀️😁
Just wanna thank Marie for all her help! She was very nice and made it easy to book my unit 🙌
Marie was a big help and made the whole process very easy.
Marie is very helpful, great customer service and all of the units are very clean.
Got all of it in there.
Marie is super nice and very helpful. Great person to work with . We had to empty one of the properties storage unit and she was very accommodating. Thanks
Marie is very helpful. Thank you so much
Thank you to Marie for her help. She is great.
Marie is awesome. She is very helpful and friendly. My friends and I only deal with her from now on!
Excellent and fast service from Marie! Thank you for all your help 👍🏼 Went above and beyond to handle our business!!