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Address

31 Meadowland
Universal City, TX 78148

Phone

210-446-6301

210-446-6301

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

210-446-6301

210-446-6301

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

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    10'x20'
    Online only price
    $ 51/mo
    Online only price
    Half Price Sale
    Parking 10'x20'
    • Uncovered parking
    $ 51/mo $102
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x7.5'
    Online only price
    $ 59/mo
    Online only price
    Half Price Sale
    Medium 10'x7.5'
    • Outside unit
    • Drive-up access
    $ 59/mo $118
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 60/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 60/mo $79
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 61/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $122
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x12.5'
    Online only price
    $ 61/mo
    Online only price
    Half Price Sale
    Medium 10'x12.5'
    • Outside unit
    • Drive-up access
    $ 61/mo $122
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 78/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 78/mo $156
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 83/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 83/mo $166
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 105/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 105/mo $210
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 116/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 116/mo $232
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 188/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 188/mo $250
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Universal City Storage Units Next To Randolph Air Force Base

Universal City Public Storage is committed to providing affordable self storage to customers throughout northeast San Antonio and the northeast Bexar County region.
Adjacent to Randolph Air Force Base, right off of Loop 1604 roughly three miles south of I-35, this location gives customers the choice of indoor storage units or outdoor storage units, along with the option of climate controlled storage units.
Spending the weekend on the sidelines of the athletic fields at Live Oak's Main City Park off of Kitty Hawk Road? Pack away chairs, blankets and all the necessary sports gear in a cozy 5x5 storage unit for easy access, no matter the season.
Families in need of some extra storage space near Judson High School can use a 10x15 storage unit to help declutter a garage or a 10x30 storage unit to hold onto couches, tables, desks, dressers, TVs and appliances during a major home remodel project.
For even more self storage options, there are spaces for car storage, truck storage, RV storage and boat storage.
The manager of the facility lives on site and the rental office is open 7 days a week.
First established in 1931, Randolph AFB has been a central part of Texas culture, not to mention the nation's history. As a community built around the base, Universal City is a proud town with its own deep Texas roots.
Public Storage is honored to offer our services, cheap storage units and fantastic customer support to folks throughout the Universal City area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 398)

February 10, 2024
Google Public Storage Marcus LaRocca
Absolutely the worst storage company I've ever used. First they have a very strict 9pm deadline to access your unit, if you leave at 9:05pm they will penalize you. If for some reason you happen to pay late and they put one of their own locks on your unit it does not get removed once you've payed and your account is in good standing, you must take the time to set up an appointment to have it removed and only one person on the property has the authority to remove the lock so if they are gone on vacation you have to wait however long until they are back to make an appointment for them to take off the lock. Also you must be there at said time to have it removed, they won't just take it off even though you owe nothing and have your account in good standing. They've have numerous BBB complaints and have had a class action lawsuit filed against them which they lost, as well as numerous small claims court lawsuits for practices they still use to this day.
February 5, 2024
Google Public Storage Carol Nixon
Great experience with miss Marie. She was very friendly and explained everything I needed to know. Great employee. Thk you
January 2, 2024
Google Public Storage Tracy Jarvis
This is an older facility with obvious signs of dating, wear, tear, and damage. Due to the layout of the climate control units, they are not as easily accessed as other facilities/companies. I have been renting here for almost 1 year and have seen TWO rate increases for a total of a 70% increase over my original rate. There isn't a single other climate control facility renting a same size unit for the same inflated price. Every other company is renting for the same as my original rate, $99 for a 10 x 7. I'm moving out at the end of this month.
December 10, 2023
Google Public Storage Anaya Bullock
Marie was amazing and so helpful when I needed to get a storage unit, was so welcoming and answered any question I had!
December 8, 2023
Google Public Storage Lluliana Hayes
November 27, 2023
Google Public Storage demetrius smith
Marie did a fantastic job on making sure I had the size unit that would fit all my needs Edit nov/24/23 it’s 730 we’ll within business hours and I arrived on site to find that my storage unit lock has been changed. I checked my messages and had not received any notice or warning. I then called the number on the door, which took me to the call center. They then said they could attempt to credit my account ( yes even though the inconvience happened, there’s a chance I would receive no compensation). As well as she tried to tell me that this location is by appointment only which there are no signs stating that information at all. My bill is paid on time and has been for the duration of my usage. Sadly I would never expect something like this to happen at this facility. Willing to change rating once this is all concluded. 11/27 And just like that one dedicated employee with passion to serve restore the orginal rating so from a satisfied customer thank you Maria (Muhree) pretty much if your not dealing with her and you have time schedule an appointment and ask for her.
November 20, 2023
Google Public Storage A C
No one is ever in the office and they don't pick up calls. Get storage elsewhere since this is unprofessional.
October 24, 2023
Google Public Storage Nekaybaw Watson
Marie, the property manager, was very helpful and transparent with the renting process, she made sure I got the best unit I could and was very honest about the property. I woupd suggest renting here.
October 6, 2023
Google Public Storage Jennifer Dube
Bruce was super helpful and stayed till we were able to get there to help us. Greatly appreciate the customer service.
October 4, 2023
Google Public Storage Mary Flores
Maria was wonderful. She went over every possible detail of the property as well as paperwork. She was very knowledgeable and had quick answers for every question we had.
October 3, 2023
Google Public Storage nay nay
Marie was so helpful, excellent customer service by far. Marie was very attentive to my needs and explained everything in great detail.
October 2, 2023
Google Public Storage Sean Logan
Marie was awesome. Quick check in and great directions. Got me the size of the unit I needed for my motorcycle.
September 28, 2023
Google Public Storage Austin Odom
Marie was extremely knowledgeable, helpful, and friendly to customers. She was able to get me exactly what I wanted with a good discount.
September 28, 2023
Google Public Storage Christina Edwards
Marie was very helpful in finding us the right storage unit for our needs and helping us through the process. Definitely great customer service!
September 26, 2023
Google Public Storage John Jackson
Marie was a great help with move in
September 26, 2023
Google Public Storage Mike Enriquez
Marie was a pleasure to work with. Knowledge, thorough and very helpful. We're glad to be new customers!
September 24, 2023
Google Public Storage Gabriel Salinas
Marie was awesome help. Hope she is here to help us every time we need some help at the office.
September 9, 2023
Google Public Storage Trina Carlton
Bruce was very helpful, kind and professional! The unit was clean and well kept. Great prices and great service!!
August 21, 2023
Google Public Storage Isaiah Thomas
Marie was a very nice lady went over all details and gave a good deal
August 5, 2023
Google Public Storage John
Bruce and Marie were extremely helpful
August 3, 2023
Google Public Storage David Crouch
Marie did a excellent job of helping me out.
July 10, 2023
Google Public Storage David wall
July 2, 2023
Google Public Storage Maria O
Bruce is so lovely and professional.
July 1, 2023
Google Public Storage Sunniee Beavers
Mr. Bruce helped me today & he was extremely nice and patient. He is an amazing property manager❤️ & He Has A Nice Car😎 Keep Up The Great Work Bruce .
June 29, 2023
Google Public Storage Tishia Ambroziak
Marie was very helpful when we needed last minute storage. It was late in the day but she was able to assist us and get us the storage we needed in less than an hour. We really appreciate the assistance.
June 27, 2023
Google Public Storage Jay Cro
Marie was awesome to deal with. She was very knowledgeable and honest. I would Recommend talking with her prior to storing your furniture.
June 7, 2023
Google Public Storage Hish Thomas
Marie has the best customer service
May 15, 2023
Google Public Storage E Dipuerto
I have used this location for about 5yrs Place is always clean. Access is easy and you can do everything without contact Service is great. I have been helped by Marie, she always goes above and beyond expectations when help is needed. Iv needed help a few times and she always took great care of me. I also see her helping people often and believe she deserves aknowledgement for her great work.
May 5, 2023
Google Public Storage Dallas Saenz
Thanks for the great experience while I’ve stored here. Marie is always professional and just a great property manager that is always willing to answer important questions regarding space and she’s always friendly. Thanks public storage
May 2, 2023
Google Public Storage JnJs Block Shop
Marie is awesome. She is so helpful and friendly. She goes above and beyond to make sure customers are happy and have everything they need.
April 12, 2023
Google Public Storage Rick R
Marie did a GREAT job taking care of me. This site is very well run
April 2, 2023
Google Public Storage angelica morales
Marie was very helpful and great customer service.
April 2, 2023
Google Public Storage joe Zertuche
Marie was very helpful and great knowledge would recommend coming to this location.
April 1, 2023
Google Public Storage Alberto San Román
Bruce was very helpful in getting the storage unit set up for m3 to start using
March 26, 2023
Google Public Storage Jazmin Colorado
Marie helped me a lot and answered all my questions. She was very knowledgeable about all the questions that I had. Thank you Marie for making my visit pleasant and giving me peace of mind!
March 23, 2023
Google Public Storage Johnathan Chavez
My experience with this public storage was great. Marie was very knowledgeable and able to answer all my questions, which was great for being my first time storing.
March 8, 2023
Google Public Storage Janice Nance
My friend and I went to Public Storage. We did not know exactly where we were going nor how to get there. Once we got there we went inside for help. Marie took her time to escort us to our storage unit and to help us throughout the whole experience. Marie was thoughtful, considerate and very professional. I would recommend this Public Storage to my family and friends because of Marie!
March 1, 2023
Google Public Storage ERIC
Drastic improvement
February 28, 2023
Public Storage William Roberts
Why is your staff racist?
February 28, 2023
Google Public Storage R.L. “R.L.” A
Great customer service from Marie.
February 28, 2023
Public Storage William Roberts
Is it legal for the manager to kick out a veteran for doing nothing at all, then robbing him of his advanced months payments?
February 28, 2023
Google Public Storage Gisell Zamora
Great storage place! Very accessible and Marie was very helpful!
February 28, 2023
Public Storage William Roberts
How do I contact your lawyer?
February 28, 2023
Google Public Storage Rogelio Zamora Chávez
So far it's been a great experience. My checkin process has been smooth and easy. Marie has been very helpful and I can tell that her best intentions are with her customers, which is rare this day in age. I feel like my belongings are safe here.
February 28, 2023
Public Storage William Roberts
Why is the staff kicking a veteran out for other people in the dumpster while he was minding his own business at his locker. We are filing a civil suit in the morning
February 28, 2023
Google Public Storage Louis Caddell
Marie outstanding customer service 👍
February 23, 2023
Google Public Storage Elliott Ashby
Agent at site, (Marie), was very informative with details on how to best utilize facilities, and also details of local area businesses and eateries. Very pleasant demeanor and knowledgeable, Thank you for your assistance in welcoming me to your location!
February 20, 2023
Google Public Storage Gloria Franco
We got a storage unit quick and easy. Marie was very helpful and professional with helping us figure out how to get in and find our storage unit. Made things easier for us.
February 19, 2023
Google Public Storage Mercedes Gutierrez
I worked with Valerie and she was great! She was patient and walked me through the entire process. She was extremely knowledgeable and happy to help me. Thank you Valerie!
February 11, 2023
Google Public Storage Johnny Sanchez
Great response and timeliness by Bruce and his team to get me setup in less than an hour. Convenient location, and accessibility.
February 10, 2023
Google Public Storage Mason
Affordable and great customer service. Brian was nice, respectful, and helped me get everything set up.
January 25, 2023
Google Public Storage brock chapman
Marie is very helpful when it comes to anything you need. Clean units.
January 23, 2023
Google Public Storage cassy stoever
Marie is an amazing women. She helped me out yesterday and today with getting a unit at her location. If you need a storage unit go see her.
January 3, 2023
Google Public Storage Melissa Pickett
Property manager Marie at Meadowlands was great!! Very informative and helpful!!
January 3, 2023
Google Public Storage Kathleen Deweese
Marie was very friendly and helpful!
December 31, 2022
Google Public Storage Matt Gales
Started my rental with a lady named Marie and she was great, very professional nice answered all my questions. If I'm looking for a rental storage space in the future this place will be the place for me Thanks Marie
December 31, 2022
Google Public Storage Itallaboutwatithink
Despite the looks... it's a great storage facility. The manager... didn't get her name was helpful and friendly. No issues with bugs, rotten, or water damaged. Love it.
December 19, 2022
Google Public Storage DESTIN WATSON
Marie was excellent customer service took the time to show me the property and provide me with information needed to make the right decision on which storage definitely recommend 10/10 ask for Marie
December 18, 2022
Google Public Storage Ryan Zarate
Marie’s customer service was exceptional!!!
December 17, 2022
Google Public Storage Medidragcon
Had a wonderful experience. Marie was extremely helpful with what I needed, if I ever need to store stuff again, I will be returning
December 8, 2022
Google Public Storage Tina McCoy
Great storage facility; very clean and nice staff. I was assisted by Marie who was very helpful and kind. Glad I chose this location. Good customer service is hard to find and I definitely received excellent service here. Highly recommend this location.
November 30, 2022
Google Public Storage Thee_Tone_
Great customer service! Marie was extremely helpful and patient!
November 30, 2022
Google Public Storage ALLFAMMNOFRIENDz
Was moving in a hurry and Marie had me in and out within mins, great experience! Referring everyone I know!
November 30, 2022
Google Public Storage Trilogy
Marie was so patient and sweet. Definitely coming back for future rentals!
November 3, 2022
Google Public Storage Benjamin Leal
Stop by this afternoon to take my last items to my storage unit & was taken back from how beautiful clean and organized the storage facility looked. The area was extremely clean & looked very nice. Marie greed my wife & I extremely well. Thank you for all that you do
November 3, 2022
Google Public Storage Sergio Ramos
Experience was awesome, very clean and amazing customer service, Marie was very helpful, and answered all my questions. The units were pretty big. Easy access.
November 2, 2022
Google Public Storage Sarah Valdez
Marie is awesome!
October 31, 2022
Google Public Storage Berlin Williams
Marie did a very good job with assistance for storage unit
October 31, 2022
Google Public Storage Michael Climax
Marie is the best
October 30, 2022
Google Public Storage Paul Anderson
Meho was excellent, great customer service, will definitely refer him and PS
October 29, 2022
Google Public Storage Jeffry Dollente
Marie was helpful in setting us up for a new unit when we had to downsize. Been loyal renters since we moved in back in 2008. Would recommend.
October 27, 2022
Google Public Storage champagne tv & 88greygoose
Glad I chose this location. Marie was very helpful and made me feel like everything was in good care. Definitely recommend this location as long as she's there. She don't play about unwanted guest and she seems like she has some street knowledge so know one will get over on her
October 26, 2022
Google Public Storage Suzett Rubio
Stop by Public storage today & was greeted very well by the lady in the front MARIE she helped me with all my question and I received excellent treatment . Thank you Marie again for your help !!
October 25, 2022
Google Public Storage Juan Sparks
Marie gave me excellent service. Smooth and easy transition checking in and out!!!
October 22, 2022
Google Public Storage Arolyn Rias
Bruce was awesome! great price for the storage space.
October 22, 2022
Google Public Storage Danielle Abram
Bruce was so great and did a awesome job I will come back here again when I need to use you guys again
October 15, 2022
Google Public Storage Rebecca Taylor
Bruce was absolutely so helpful and such an answer to prayer on helping me get into my storage unit. I have been here before, but they just keep getting better and better here!
October 15, 2022
Google Public Storage Ace D. Mute
Very good customer service. Very professional and helpful. Thank you Bruce. You were awesome.
October 15, 2022
Google Public Storage M Baylee
Bruce was very kind and helpful!! Thanks Bruce!
October 2, 2022
Google Public Storage Heather Diaz
The lady Marie was helpful
September 21, 2022
Google Public Storage Samuel Harvey
Was a lovely experience mrs Marie was lovely and look out wonderful experience thank you so much
September 21, 2022
Google Public Storage Adriana Gonzalez
September 19, 2022
Google Public Storage Inda Mix
Marie did an excellent job taking care of me. This is the best experience I’ve had in a storage facility. Thanks Marie!
September 15, 2022
Google Public Storage Will Staten
Marie provided the smoothest storage unit move in I’ve ever experienced! Great facility keeping my stuff secure.
September 15, 2022
Google Public Storage Rochelle Staten
Miss Maria went out of her way to meet our needs! There was an issue with the online reservation system - but she went above and beyond to help me begin my down sizing! She is a gem! Thank you again Miss Maria, you are a blessing!
September 10, 2022
Google Public Storage Mac Menace Beats
Maria was very nice and helpful once we got to the storage office we just came from out of town to help out with our Fathers storage and made our time there simple and sweet. She is awesome
September 2, 2022
Google Public Storage Daryl Rutkowski
Have unit, Desk clerk was friendly. Enjoying my business with this location so far.
August 13, 2022
Google Public Storage Ashley Coil
The facility is clean and Bruce always provides wonderful service and makes me feel secure that my stuff is well taken care of.
August 13, 2022
Google Public Storage James Ballou
Went here looking for a unit, Bruce gave me a tour of the place and was able to find me the one I needed.
August 13, 2022
Google Public Storage Arctic Wolf
Bruce helped me find what I was looking for.
August 13, 2022
Google Public Storage alain chavez
Very professional, Took care of me right away, process was effortless !! Marie was awesome and Bruce was as well !! Thanks folks!!
August 13, 2022
Google Public Storage Melissa Ballou
Recently went to look at a storage unit at this location. Bruce was extremely helpful and knowledgeable about all the units and what I might need. The faculty was immaculate and the property was well taken care of.
July 25, 2022
Google Public Storage Carlos Garcia
They don't enter their phone had it drive 30 minutes to talk to them in person
July 19, 2022
Google Public Storage Rolly Flores
Marie provided me with excellent service even while she was busy working out in the heat. Nice to see that even in the scorching hot weather she was still able to smile and help me without hesitation.
July 12, 2022
Google Public Storage Cindy Mundkowsky
Came in to your location, was really just needing some information, Marie helped me and answered all my questions and concerns. As soon as I’m ready to move, I will certainly used your facility to store my goods until I’m fully settled. Thanks again.
July 7, 2022
Google Public Storage Erica N
Marie offered me a wealth of knowledge. This experience of moving out and finding somewhere to stay was scary. She offered a storage unit that would actually fit my move instead of what I thought I wanted. She even offered tips for keeping it safe and clean from unwanted things. I am grateful she was in the office today.
June 30, 2022
Google Public Storage Zach W
Marie was very helpful and went over everything in detail.
June 27, 2022
Google Public Storage Nigel Richardson
Marie was a great help and informative about the storage facility. Quick easy set up with great access.
June 13, 2022
Google Public Storage Kelsey Callan
Marie at the front office was very helpful with all of my questions and the issues I had with the unit.
June 1, 2022
Google Public Storage Christine Jones
Bruce and Marie are so nice. The unit and grounds clean. I feel safe storing my stuff here.
May 31, 2022
Google Public Storage Robert Duncan
Marie was very nice and helpful with our storage needs
May 31, 2022
Google Public Storage Jo Ann Stoll
Marie was absolutely above and beyond AMAZING!!!! Thank you for all your hard work!! She went above and beyond. Wonderful customer service!! Thank you again!!
May 31, 2022
Google Public Storage Jo Ann Stoll
I went there for the 1st time driving a huge U-Haul. Marie was so patient, kind and helpful with my son and I. We ran into a small hiccup however she was on top of the situation. Marie is simply WONDERFUL!! Thank you for everything!! Wonderful at her job.
May 30, 2022
Google Public Storage Nate Rogers
Marie was nice and polite and was very much help with me getting a unit the same day
May 30, 2022
Google Public Storage jamie swift
From day one Marie has been so helpful in answering any questions I may have and has always given great customer service.
May 30, 2022
Google Public Storage Priscilla Winrow
I had to move super fast, not knowing anything about storage, totally stressful. Marie was so helpful in answering all my questions and put my mind at ease.
May 29, 2022
Google Public Storage Lauren Swift
Ms. Mays had such a wonderful customer service experience.
May 25, 2022
Google Public Storage Mame June
I felt this location was very secure and a safe place to store my items for the time needed. The units were a good price compared to competitors. Marie was very friendly and helpful!
May 14, 2022
Google Public Storage Dammond Steen
May 11, 2022
Google Public Storage Christina Mackey
I had a great experience visiting and renting out my first storage unit. Marie was very helpful and provided me with wonderful customer service ! There prices are affordable and reasonable i would definitely recommend them to anyone looking to rent out a storage.
May 4, 2022
Google Public Storage Maegan Lopez
Marie at the front desk was very kind and helpful. She went out of her way to show me my unit and how to use the locks. She also used her leaf blower to help me clean out my unit.
April 5, 2022
Google Public Storage Tianesha Junghans
Marie was awesome she was friendly, knowledgeable about what the company had to offer and she educated me on what storage was best for me.
April 5, 2022
Google Public Storage Legend 7089
Marie was awesome in finding the storage space I needed I would recommend the public storage here in Universal City especially if Marie is working awesome customer service.
April 1, 2022
Google Public Storage Red Ibossley
Although it was a rough start I have to say it was turned around by the help of the staff and I am proud to say I would rent a unit at this location again
March 30, 2022
Google Public Storage Sean Longoria
Maria was awesome and the experience was great!
March 29, 2022
Google Public Storage D Howard
Marie gave GREAT Customer Service. Thank her for all the help.
March 29, 2022
Google Public Storage James Garza
Marie was extremely helpful
March 28, 2022
Google Public Storage Ulani Ramirez
Set up my storage online, needed something for a couple months to store things while I was moving. Marie was super helpful with any and all questions I had. Which was amazing due to the fact I do not have fond memories of other storage places I have used over the years. Would recommend using this facility.
March 28, 2022
Google Public Storage Ikale Hooper
Great help Marie was a fantastic person
March 28, 2022
Google Public Storage Michelle Fiedler
I admit I was concerned about renting here at first. But all my hesitations melted away immediately after meeting Marie! She is so friendly and welcoming! Answering all my questions and craziness with a smile! My children and I were loading our unit and she came by with ice cold water bottles!! Thank you will definitely be recommending!
March 24, 2022
Google Public Storage Jared Hernandez
Had this place for three years. Finally got around to cleaning it out and sold a bunch of old stuff. Never had any issues and at times helped me out with a payment. Marie is a diligent and exceptional person.
March 15, 2022
Google Public Storage DereK Mosley
March 13, 2022
Google Public Storage Terri Barton
March 8, 2022
Google Public Storage Bobby Hernandez
Just wanna thank Marie for all her help! She was very nice and made it easy to book my unit 🙌
March 8, 2022
Google Public Storage Brandi Badeaux
Mrs. Marie was very helpful! Had no problem returning back to my unit to show me how to get it open again!🤦‍♀️😁
February 9, 2022
Google Public Storage Ryan Armenta
Marie was a big help and made the whole process very easy.
February 7, 2022
Google Public Storage Brandon Robles
Marie is very helpful, great customer service and all of the units are very clean.
January 25, 2022
Google Public Storage Stephanie
Got all of it in there.
January 11, 2022
Google Public Storage Steve Garrison
Marie is super nice and very helpful. Great person to work with . We had to empty one of the properties storage unit and she was very accommodating. Thanks
January 10, 2022
Google Public Storage Vida Fazel
Thank you to Marie for her help. She is great.
January 10, 2022
Google Public Storage Omid Gorzin
Marie is very helpful. Thank you so much
January 4, 2022
Google Public Storage saeed pourazim
Marie is awesome. She is very helpful and friendly. My friends and I only deal with her from now on!
January 3, 2022
Google Public Storage Juan Garcia
Excellent and fast service from Marie! Thank you for all your help 👍🏼 Went above and beyond to handle our business!!
December 20, 2021
Google Public Storage Carol Williams
I booked my unit online. About a week ago. When I arrived I had questions about the lock refund policy. Marie was very polite, help and informative. She made the move in experience easy.
December 13, 2021
Google Public Storage Jerrod Swindall
Marie was great! Super helpful and gave me some high quality H20!
December 13, 2021
Google Public Storage Ismael Leon Martinez
Marie! Great service! went out of her way to help me get into my storage locker.. Marie on her way out for lunch turned back contacted the manager explained the situation and with no hesitation got it done.. Thank You!!
December 12, 2021
Google Public Storage Tony Lara
Excellent service!! Marie is AMAZING!
December 6, 2021
Google Public Storage luis avalos
Awesome customer service by Marie. She is fast and excellent in customer service.
November 16, 2021
Google Public Storage faith martinez
Bruce was great!! He made sure I had the best customer service!! Thank you!!
November 9, 2021
Google Public Storage Christine McPhee
My husband and I were desperately needing to move our things into a storage unit as soon as possible. After reserving a unit online and realizing it was going to be way to small for our things. The owner was able to help us find a unit that suit our needs. They were so kind and helpful. I am so glad I went to their store.
October 5, 2021
Google Public Storage Terrance Cook
Bruce and Thelma are great people to work with. They were friendly and courteous to my needs with my storage unit. Honest and Great services I highly recommend this location.
September 25, 2021
Google Public Storage Jacob Morales
Very very VERY helpful!
September 25, 2021
Google Public Storage Coriann Viner-Blake
Fast and easy! I rented my unit online. When I got there, Bruce was extremely helpful in helping me find my unit. He showed me how the doors worked and even got a flat cart for me to load boxed on tho take to my unit. Very good experience. Definitely recommend!!
September 24, 2021
Google Public Storage Jason Cunningham
Bruce was very friendly and courteous. Explained everything thoroughly and honestly.
September 14, 2021
Google Public Storage SANDRA FLORES
September 8, 2021
Google Public Storage Michal Gorby
Bruce was great at helping us figure out which unit worked best for our needs and how to best take care of our belongings in the unit. Incredibly convenient location from Randolph AFB, great customer service. 10/10
September 6, 2021
Google Public Storage palakabear
It's okay
September 1, 2021
Google Public Storage Rick McDowell
I told Bruce (the property manager) this and wanted to let anyone seeking to use this storage facility that he was the most kind, considerate professional I have encountered in these recent days. A refreshing experience in a world of poor customer experiences. Thank you Bruce. Keep up the great work!
August 21, 2021
Google Public Storage Jean Keefer
I had a very good experience speaking with Bruce he is very knowledgeable and professional great place to store!!
August 8, 2021
Google Public Storage ThisTexasRose IsYellow
It's a run of the mill storage not a high end public storage. Not sure if they really do pest control either cause we did experience a high amount of rodent droppings in our unit and damage to some goods in boxes cause of that. If you have things of value I’d probably not choose this location as it isn’t a climate controlled facility.
July 8, 2021
Google Public Storage Beatrix Mueller
I am surprised that there are good reviews for this place. I wonder if this google review is for the correct location the one located on Meadowland. I stored by stuff here just for 2 months and had rats galore. I lost everything I owned and management could care less.
July 7, 2021
Google Public Storage Briana Brister
July 3, 2021
Google Public Storage Sai Piña
Amazing customer service!
July 3, 2021
Google Public Storage Alissa Hernandez
The manager was very friendly and amazing to work with. Prices were unbeatable, amazing customer service and I was able to get exactly what I needed with no hassle! I would definitely recommend!!
June 7, 2021
Google Public Storage Shirley Hernandez
June 4, 2021
Google Public Storage John Hughes
Great facility, Bruce was extremely helpful to me and my family during a veru difficult time, highly recommend them!!
June 4, 2021
Google Public Storage Tammy Garcia
June 2, 2021
Google Public Storage Jose Pacheco
Bruce was great, storage had a old mechanism that was faulty i told him about it and was replaced adequately thx again !
June 1, 2021
Google Public Storage Jacob Luna
They have been so awesome! Definitely recommend!
May 27, 2021
Google Public Storage duane robertson
Easy place to keep storage
May 27, 2021
Google Public Storage Paris B
Rats everywhere....Management doesn't care about your stuff.
May 20, 2021
Google Public Storage Felipe Arroyo
Easy set up
May 18, 2021
Google Public Storage Steven Dews
April 26, 2021
Google Public Storage Norma Ortega
April 1, 2021
Google Public Storage Alex Scheidt
Great customer service
March 25, 2021
Google Public Storage Daniel Swancigerjr
February 27, 2021
Google Public Storage David Nieto
Great location and friendly staff. Would highly recommend for all your storage needs.
February 19, 2021
Google Public Storage Destination: Thrift (Destination Thrift)
Bruce was very helpful with everything in regards to the units and pricing was extremely knowledgeable about all the working and convinced me to get insurance for my unit and not to take risks. Hes an all star team member!
February 6, 2021
Google Public Storage Emiliano Torres
December 6, 2020
Google Public Storage Christine Gamez
December 4, 2020
Google Public Storage Jan Blessing
My sister had a good experience in moving her stuff to this storage place. It was convenient and the price was right.
December 4, 2020
Google Public Storage Joel Ortega
Updated review 2 as of 12/4/20. This gentleman did keep his word and to my surprise, I received a prompt call back from him so quickly. He was able to speak with upper management about decreasing the monthly fee dues to the original amount. Thank you and I am sorry if I did not remember your name. I will definitely recommend this business to my colleagues and family. Thank you for the great customer support. Updated review 1 as of 12/3/20. I received a call from, if I remember correctly - a reginal manager in regards to my review. Just the fact that he took the time to call and speak with means a lot from a business who takes pride in what they offer and truly care about their customers. He mentioned that he would look into assisting with my concern and get back with me. Originally I chose this storage because of location and pricing, but a few months ago the price went up with minimal confusing explanation. I did not dispute because I was too busy, it was just from one month to the next.
November 14, 2020
Google Public Storage David Avalon
Laurie was absolutely helpful and utilized a ‘no hassle/non-high pressure’ sales tactic. And it was appreciated. Thanks Laurie!
November 8, 2020
Google Public Storage Jennifer Torres
October 19, 2020
Google Public Storage Koltan Weaks
Great size for the price. Super easy renting a unit, took only a few minutes online and I was good to go. The people in the office are friendly and helpful
October 1, 2020
Google Public Storage Andrew Van Steenburg
Best priced storage unit in the area and Bryce at the front desk was very helpful, superb experience.
September 25, 2020
Google Public Storage James Comeaux
Management is very responsive and friendly.
September 25, 2020
Google Public Storage Roy Rodriguez
Love the attitude and service from Bruce. Extremely good prompt attention.
September 16, 2020
Google Public Storage Lebeth Dougherty
They raised my rent
September 7, 2020
Google Public Storage Joey Garcia
September 5, 2020
Google Public Storage Joesph Britton
September 1, 2020
Google Public Storage Anna Longoria
August 30, 2020
Google Public Storage Dan Austin
We like the service and kindness, but would really appreciate power. Most outlets have been shut off due to people camping out with it.
August 4, 2020
Google Public Storage Jessica Spencer
August 2, 2020
Google Public Storage Julia Goff
July 10, 2020
Google Public Storage Jordyn Boyd
Great storage. Mike was really helpful and friendly, even though I'm pesty. Nice place too and in an area were I feel like my stuff will be safe. Highly recommend.
June 20, 2020
Google Public Storage Benito Puga
Nice storage facility.
June 8, 2020
Google Public Storage matt da wombat
Michael the manager was an amazing help
June 1, 2020
Google Public Storage Debra Griffith
Mike was super helpful and nice. It's very clean and secure
April 18, 2020
Google Public Storage julio herrera
Mike did an outstanding job
April 6, 2020
Google Public Storage alfreda ritter
March 31, 2020
Google Public Storage Jessica Ontivaros
Marie was very courteous, friendly and professional. She went out of her way to help me get set up with my new storage space. Very reasonable prices and convenient location.
March 31, 2020
Google Public Storage Steven E Maloof
Marie made getting into my new storage space easy. She really understands the needs of people who are trying to deal with multiple moving issues. She's nearly pleasantly telepathic and very helpful.
March 11, 2020
Google Public Storage Iknow Urwatching
Marie was extremely helpful, she went above and beyond to make sure I was completely comfortable with the agreement, price, and had the friendliest attitude. Would highly recommend her to be promoted! Thanks again
March 8, 2020
Google Public Storage Rodgers Speaks
Marie was very professional and thorough. She provided great service and answered all questions!
March 2, 2020
Google Public Storage Neal Lopez
Perfect Location. Everything was drive up.
February 22, 2020
Google Public Storage Torian Massey
Great customer service
February 22, 2020
Google Public Storage Chandra Stewart
My wife and I came the Meadowland location and from the time we walked in the door the young lady Marie who assisted us was very nice, informative and helpful. We experienced great customer service across the board. Thank You Marie for all that you've done 👍👍👍👍👍
February 12, 2020
Google Public Storage Steve Moffit
February 9, 2020
Google Public Storage B Miller
Thanks, Marie. You were knowledgeable and personable. Have a great day.
February 8, 2020
Google Public Storage Timothy
Marie was great
February 3, 2020
Google Public Storage Ashley David
Great Customer Service given by Marie today!!
February 2, 2020
Google Public Storage ray nease
Ms Marie helped me out with outstanding service, if I ever need storage I will come to this location.
February 1, 2020
Google Public Storage Samuel Anderson
Easy to deal with and excellent service!
February 1, 2020
Google Public Storage David De La Rue
Easy setup,friendly and helpful staff....and easy access!
January 31, 2020
Google Public Storage Winona Deserly
January 7, 2020
Google Public Storage Angela Hamilton
Came in after having a rough day, got greeted with the most helpful, hospitable, person ever, her name is dezi and she is very helpful, informative, professional, and very timely, made my time here quick and productive, and is just a generally great person with an amazing gift for making you feel comfortable, understood and important. She is a very talented awesome employee here at public storage of universal city. 👍👍
January 4, 2020
Google Public Storage Maria Alvarez
She is wonderful berry good lady
January 2, 2020
Google Public Storage Robert Baker
Looks closed. Paints peeling off doors. Construction off 1604 has road closed.
December 30, 2019
Google Public Storage Angela Twomey
December 6, 2019
Google Public Storage J Thomas
December 2, 2019
Google Public Storage Tim Munoz
Letty was great and very informative. Easy amd simple process. Definitely will recommend them.
December 2, 2019
Google Public Storage M Mitchum
Good place to store.
November 23, 2019
Google Public Storage Papi
Good customer service
November 5, 2019
Google Public Storage Deborah Saddler
Bob is a awesome person. He will get my business anytime. Love this place.
October 26, 2019
Google Public Storage Enrique Cruz
October 5, 2019
Google Public Storage Tamyra Almond
This place has awesome customer service! Check in was a breeze and the agent went above and beyond my expectations.
October 4, 2019
Google Public Storage Yadira Garza
Amazing service!!! Very helpful Ande was such a help very glad she was able to service me and my needs!! Ask for her if you happen to rent a storage at this location!
October 2, 2019
Google Public Storage Maryann
Bruce was very professional and courteous I enjoyed my experience there very much.
September 29, 2019
Google Public Storage Kevin Sebastian
September 23, 2019
Google Public Storage DR Hilton
Awesome location, just off 1604 south, 1st exit after Kitty Hawk. Great deal price wise. Caught a 1/2 off deal, and month to month. Ask for Bruce this guy is very good. Boxes and moving supplies at the office if you run out. Lights and Cameras everywhere.
August 13, 2019
Google Public Storage Allison Townsel (Ali)
July 26, 2019
Google Public Storage Alvin Roane
Very helpful and friendly
July 23, 2019
Google Public Storage Andrea Hicks (Ande)
July 16, 2019
Google Public Storage Mariana Soria
Very friendly and helpful
July 13, 2019
Google Public Storage Sarah Touhey
Friendly staff, great prices, clean units.
July 11, 2019
Google Public Storage Melissa Perez
Great place to store your stuff and the manager Bruce is very helpful and knowledgeable!!
July 2, 2019
Google Public Storage Dave A
This place has very spacious with access to the units. Wendy was very thorough and thoughtful.
June 28, 2019
Google Public Storage J T
Moved into a unit mid February paying $64 per month. We just received notice the rate is increasing to $80 per month starting August 1st. Any place that increases rates so quickly by so much is not the place for us. We scheduled our move out.
June 10, 2019
Google Public Storage Bill Winn
Good deal. Wendy was great. It's storage.
June 9, 2019
Google Public Storage Marcy
My daughter was looking at units and Ande was so helpful and Extremely Customer Friendly!! She showed us to the locations that were available, Wow is all i can say!!! PLUS the specials they have, you can't beat that!!! We also met Bruce... very sweet and helpful as well. I think my daughter will be HAPPY... Ande was very thorough in the end she felt more like a friend than a sales rep. HIGHLY RECOMMEND!!♡♡♡
June 1, 2019
Google Public Storage Charismatic Conquerant
Using Public Storage once again. I’ve used them in the past several times for short and long term storage. Always a pleasure. Never had any issues. Thanks.
June 1, 2019
Google Public Storage Adrian Lopez
Staff is friendly and helpful.
June 1, 2019
Google Public Storage Jimmy Smith
Nice and clean place. Will be renting when I put my house for sale. Thank You Bruce.
June 1, 2019
Google Public Storage Lindsey Slate
Bruce and Wendy were very helpful in my experience they both had excellent customer service and really were there for me and all my questions and made the process very simple and very easy awesome job highly recommend
May 31, 2019
Google Public Storage Blaine Stanfield
May 23, 2019
Google Public Storage Omar .A
Bruce is very helpful and professional Highly recommend.
May 2, 2019
Google Public Storage J Isaac Chavez
Letty she's awesome!! Great service.
May 1, 2019
Google Public Storage Sinner
Great experience fast friendly and very knowledgeable.
March 24, 2019
Google Public Storage Dominic Caranfa
I been renting a spot at this place for a year friendly staff and Very understanding I'm always late and they dont make feel bad about being late
March 18, 2019
Google Public Storage Mary Wallace
Nice place of storage facility and you will have storage space as per your need. Staff is friendly and will help you in finding the right storage space for your stuff. Price is fair and I will definitely recommend this place to anyone who are in the need of storage space. I like the service and staff of this place and will use their service again if needed in the future.
March 1, 2019
Google Public Storage Gal Mar
Bruce was very informative and the property is well maintained.
March 1, 2019
Google Public Storage D MG
Great location right off 1604, friendly manager
January 24, 2019
Google Public Storage tremayne jenkins
Horrible experience I found three huge rats in my storage after I put my boxes and furniture in the storage for 10 months and also found that the rats had been going through and all over my stuff and eating through all my boxes. After I did and insurance claim they only offered me $250 for a storage filled with more than 250+ boxes and other furniture
January 3, 2019
Google Public Storage Lisa Magallanes
The management is friendly. Excellent customer service with a smile 😀
January 2, 2019
Google Public Storage Desiree Adoue
Amazing place great friendly staff helped us get everything done after our move!!!! Even made sure the space was big enough for our furniture I will definitely recommend this particular public storage
December 19, 2018
Google Public Storage Mark S.
The manager on site on 12/18/18 was great. Very professional. and made the transaction painless and fast.
December 2, 2018
Google Public Storage Josefina Palacios
nope. do your homework and shop around. we had our stuff in here for only 5-6 months and they decided to raise the rates by $15. we come back to check on our stuff and there’s literally dead rats in our stuff. we let management (bruce) know and he did nothing except acknowledge the fact that it was “bad”. and i’m sure were not the only ones with dead rats being that we found another dead rat on the outside of the storage units just a few units down from ours. but to be paying $145 to have rats living and dying in your things..? that’s a good one. and don’t get me wrong of course the desk person is nice when you first apply for the storage, they even remind you over and over again to write a good review for them, like we did in the beginning. but when you ask them for help, guess who’s not your friend anymore. and the keys to the lock are very cheap. ours broke while we were trying to unlock it, so the key broke INSIDE the lock. and you guessed it. again they did nothing about ittttttt. they just removed the broken key from the lock because i guess they’re used to that sort of problem but don’t make much of an effort to address it. luckily we had both keys that trip. but one of their rules is that you have to return both keys to avoid yet another imaginary fee. guess who’s getting 1 and 1/2 keys back???? :-)
November 10, 2018
Google Public Storage Chauntelle A Russell
Really $1 the 1st month
October 16, 2018
Google Public Storage Denzel “Zel” Zenon
Would never ever do business with this company again terrible service all around.
September 17, 2018
Google Public Storage Kristen Maberry
September 6, 2018
Public Storage Josue Dejesus
Parking lot avaliable?
September 6, 2018
Public Storage Josue Dejesus
Parking lot avaliable?
September 3, 2018
Google Public Storage latoya thompson
Allie, went OVER and beyond to assist me and meet every expectation!! Thank you for your outstanding customer service.
September 3, 2018
Google Public Storage Jared Morin
This was my first experience ever with renting a storage unit and Ali made it super easy. Very nice and easy to communicate with. Made the whole process a breeze!
August 25, 2018
Google Public Storage Cristina Angelina
August 21, 2018
Google Public Storage Aubrey Sova
Love it...set up autopay..way easier
August 1, 2018
Google Public Storage Rion Montemayor
Bruce was very helpful and professional throughout the process of helping me get my unit! I highly recommend using Public Storage!
August 1, 2018
Google Public Storage Michelle Jones
We appreciate the opportunity and availability of the public storage unit in Universal City Bruce has been such a blessing helping us throughout many years of transition with our ministry and personal items if we ever need storage again we definitely will contact Bruce and use the Universal City facility five star excellent customer service and kindness
July 23, 2018
Google Public Storage Precious Hall
Mary was very nice and professional. She answered all my questions and very patient n kind with our two year old who today was not a happy camper.
July 9, 2018
Google Public Storage Derek Koehler
July 8, 2018
Google Public Storage Alisa Combs
Mary was very fast, friendly and efficient! She was great at explaining everything!
July 4, 2018
Google Public Storage Jan Tennison
Nice place to store stuff
June 9, 2018
Google Public Storage Whitney Thornton
Very friendly staff and reasonable prices!
June 8, 2018
Google Public Storage Paullet Smith
Nice
June 1, 2018
Google Public Storage Kris Tatsch
Great Service!
May 28, 2018
Google Public Storage RODNEY Thomas
Great job. Keep up the good work. Samantha was great
May 12, 2018
Google Public Storage Julia Grove
The staff there are thorough and very friendly! I'm glad we went with this public storage.
May 4, 2018
Google Public Storage Keith Jennings
Excellent service and everything that I needed to know I will always come back if I ever needed to come use a storage space
April 11, 2018
Google Public Storage Cheryl Moore
Thanks to Samantha at this location our business with Public Storage went smoothly and without incident. She was able to untangle a potential transport and storage disaster. KUDOS to Samantha for her diligence and excellent Customer Service! Thank you.
April 1, 2018
Google Public Storage Teceira Z
Mike was very helpful in our set up.
March 12, 2018
Google Public Storage Nancy St. John
Picked up item was ALL
March 1, 2018
Google Public Storage Private
great staff - friendly and helpful! love the location.
February 21, 2018
Google Public Storage John Linsdey
Prices not bad
February 8, 2018
Google Public Storage Terry Sidney-Mims
I would like to express my satisfaction of the great customer service and I received it from Bruce today today is the day that I rented my unit I was going to go for a smaller unit but after he showed me the units I decided to go with the larger one I'm very well pleased to start my relationship with Public Storage thank you
February 6, 2018
Google Public Storage Holly Garcia
Wonderful service! Just see Bruce. Anytime I ever need a storage I go directly to him. The units are always nice and clean with high ceilings so you can stack lots of your belongings inside with no worry of theft. Never had any issues with damage so I can't comment on that other to say EXCELLENT JOB!
January 16, 2018
Google Public Storage Candy Segura
They took care of needs. No issues.
January 3, 2018
Google Public Storage Kimberley Maroney
December 25, 2017
Google Public Storage Alexander Marroquin
excelente lugar impresionante. yo sé los recomiendo y desiandoles un año nuevo los amó
December 13, 2017
Public Storage Cynthia Bradford
What do i need to rent a small unit
December 3, 2017
Google Public Storage Yolanda Harris
Lupe was awesome! Great customer service!
November 18, 2017
Google Public Storage James Patton
It's not a hard place to find for one. The Staff is very helpful and professional.
September 14, 2017
Google Public Storage Robert Dippie
September 9, 2017
Google Public Storage derrick reeves
Bruce did a great job got ny storage unit fast and at a great price highly recommended
September 2, 2017
Google Public Storage jay cisneros
Been with this location for years, Bruce has always helped with anything I needed. Would recommend this location.
August 31, 2017
Google Public Storage Maria Williamson
Have not been here
August 29, 2017
Google Public Storage Nabor Guerrero
August 5, 2017
Google Public Storage Antasia bradshaw
Lupe & Bruce were so sweet to me and my sister with our move from Mississippi. We are the only ones moving and they offered us water and made us feel really comfortable. Thanks For EVERYTHING.
August 4, 2017
Google Public Storage Dan Franz
No issues and it met my needs
August 3, 2017
Google Public Storage John Huxley
Well kept property
July 10, 2017
Google Public Storage Hector Lozano
July 7, 2017
Google Public Storage DANIEL GARZA
Awesome place Awesome Location. .
July 4, 2017
Google Public Storage Cristina Rivera
Bruce is awesome!! We are returning customer after 15 years! Let's sell this house!
June 21, 2017
Google Public Storage Autumn Lindsay
Right by highway, nice staff. Easy move in and easy move out!
June 20, 2017
Google Public Storage Asia Adams
This place has VERY POOR customer service. The price of my unit has gone up with no notice. The old Caucasian man Chris that works there is rude and unethical! I've been trying to end by business here for weeks now and moneys been added to the account for no reason. My gate code doesn't work.
June 8, 2017
Google Public Storage John Miler
Liked the space and it seems secure
May 30, 2017
Google Public Storage Chris
Just horrible place to store your stuff.
May 19, 2017
Google Public Storage Requenes
Amazing service helpful employees and they explain everything and offer products you might wanna consider but never think of .
May 18, 2017
Google Public Storage Paul Montana
This place is not a secure place. There are no surveillance cameras along the rental isles. Your units are open to criminal activity because criminals know that information. A family member was a victim of robbery to his unit. There was no video surveillance to capture the perpetrators. The company has surveillance cameras only to the office and entry point. Their surveillance also only has a 7 day memory. After 7 days, it deletes all video and thereof any criminal activity. From that, you do not have any chance to a case, or identifying the criminals. I also found out from the office, is that Universal City Police do not bother reviewing video concerning theft. So, that right there let's you know that this place is Highly not recommended.
May 4, 2017
Google Public Storage Arturo Requenes
Bruce was fast and efficient. Price was a steal.
May 4, 2017
Google Public Storage Johnny Martinez
May 2, 2017
Google Public Storage Cliff Lester
Excellent service!
April 19, 2017
Google Public Storage Ruben Garcia
Went to help a friend move and i was shocked on how an employee by the name of Lory was very helpful...very good customer and friendly service..
April 5, 2017
Google Public Storage Elisa Chesser
Prompt and Curteous service
April 4, 2017
Google Public Storage James C
Customer service was great, Bruce was very helpful.
March 28, 2017
Google Public Storage Alfred Gonzales
Lupe did a great job helping me find a unit on a Sunday morning. Took about 10 mins to be moving my things into the unit. Great customer service and will definitely recommend. Thanks so much.
March 18, 2017
Google Public Storage Juan Gonzalez
More racist person that I have ever meet He gave me and attitude problem before anything he said we don't do cash here Just because I'm Hispanic
March 8, 2017
Google Public Storage Jonathan Albelo
the best service!
March 8, 2017
Google Public Storage Amelid Lopez
Excellent service!
February 17, 2017
Google Public Storage Angie Schronk
Lupe was so wonderful. I explained to her i only need a unit for a few months to store furniture for my new apartment. She helped me find the right size and talked to me about the climate control units. I will definitely come back if she's there!
February 10, 2017
Google Public Storage Sasha Rogers
Like the location right off of 1604 and Bruce what a great help the getting us the right size storage unit. Thanks again Bruce.
December 28, 2016
Google Public Storage Christine Rivera
Lory was wonderful!! She answered all my questions and explained everything clearly and made sure I understood all that PS required and had to offer. Great experience!!
December 21, 2016
Google Public Storage TARUS SHAW
Very great staff!!
November 19, 2016
Google Public Storage Reuben Abrams
Did The Public Storage Go Out Of Business On Pecan Valley Road Please Let Me Know Please It is Very Important Please. Signed, Reuben Artam Abrams. P.S. Was There A Fire At The Public Storage On Pecan Valley Road Please Let Me Know Also Please It is Also Very Important That I Have To Know Please.
November 8, 2016
Google Public Storage Todd Baerwald
Very informative and very personable!
November 4, 2016
Google Public Storage Carlos Storms
Have been a client for four years, excellent facility always clean and great service
October 5, 2016
Google Public Storage Bev Reed
The staff was great and Bruce explained everything to my satisfaction.
October 1, 2016
Google Public Storage Ana Marie SIlva
I had my furniture in this location for about 4 years. They have great storage units when i finally went back for everything ..my furniture was still in the same condition as the first day. The manager in this location is very kind and helpful. This location is quiet and has great lighting outside.
September 26, 2016
Google Public Storage Rick Bolton
Great service
September 10, 2016
Public Storage Heather Jarboe
We got a unit on Monday. We moved things into our unit all day Monday and into part of the evening. We went back this morning at 7AM (5 days later) and our unit had been broken into and the majority of our items stolen. The sliding mechanism in the door had been cut open. We called the police, filed the insurance claim, and then had to wait until 9:30 for the office to open. When we explained the situation they told me I would have to call the regional manager. I called him a...nd he said they would be happy to assist the police, check the daily walks they do (who know they did that- the office managers didn't mention it), and look at the front gate video footage. (Because there are only cameras on their gate, their dumpster, and their control room). I asked to be refunded for the remaining 25 days of my month since I was obviously leaving and he refused. I called the office back to check on how the daily walkthroughs had been going, and to get the video footage. The office manager could not answer about the daily walkthroughs, she said they would have to get back with me and refused to give any video footage without a warrant (that definitely isn't happy to assist). So, now I need to call he police back, so they can get the information they need to figure this out. Our things weren't safe in this facility for a full five days. I definitely wouldn't put anything there that's valuable. See more
September 7, 2016
Google Public Storage Carlos Ramon
Bruce was great and I had no issues with the moving process. Excellent service!!
September 5, 2016
Google Public Storage Sequoyah G
The lady in the office was friendly and very helpful. Renting a storage unit here is quick & easy.
August 3, 2016
Google Public Storage Sonja Dippie
This is a wonderful location very friendly service and well maintained. Highly recommended them.
August 2, 2016
Google Public Storage Sean Shields
Bruce was a great help, security setup is outstanding.
July 11, 2016
Google Public Storage Elizabeth Grantham
I tend to wait until the last minute to do things and nothing changed while I was looking for a storage facility. I was able to make my reservation online for a climate controlled unit. When I called to confirm, the associate was very professional and helpful. I had a moving company with me when I moved in later that day and he let them begin loading my things into storage while we started the paperwork in the office. That was a big help since they were being paid by the hour! I would happily recommend Public Storage in Universal City for all your storage needs!
July 9, 2016
Google Public Storage Valeri Escobedo
Bruce and Lupe were very friendly and professional. Very clean and organized space! Incredible climate area. Easy access to Randolph AFB and Converse area.
July 2, 2016
Google Public Storage Joshua and Megan Kaiser
Bruce and Lupe, are both very professional people. They are super nice and helpful.! We have never had a problem with public storage and absolutely love this location. Highly recommended
June 3, 2016
Google Public Storage Daniel Ramirez
Bruce has always been very courteous and willing to go the extra mile. ..it makes the difference
June 2, 2016
Google Public Storage Felix Rodriguez
Excellent service!
June 1, 2016
Google Public Storage Devon Gorzell
Great manager and reasonable prices
May 7, 2016
Google Public Storage Kiyano Oben
Ernest and Bruce were extremely helpful in getting space to put our stuff at a good price.
April 10, 2016
Google Public Storage Brianna Gautreau
Great prices and good security. On site Manager Is very friendly and professional.
April 5, 2016
Google Public Storage lynn black
Mark and Bruce were very helpful and informative
March 4, 2016
Google Public Storage Keishan Bush
Great service from Bruce. Very attentive and thorough
March 1, 2016
Google Public Storage Keith Tony
Bruce very pleasant and professional. Enjoyed experience and ready to store my things.
February 16, 2016
Google Public Storage Kimberly Armstrong
Bruce was absolutely phenomenal. Great customer service. I would recommend this place.!
February 6, 2016
Google Public Storage Marcie Torres
Here @ public storage is the best place anyone can come 2 when your looking for a friendly and great place to do business at bruce can always get any job done !
January 19, 2016
Google Public Storage Terrell Dean
Lupe was very nice, helpful and very understanding of my situation. Great storage for a great price.
January 9, 2016
Google Public Storage Steven Bree (LaBree)
Great management
January 8, 2016
Google Public Storage Rasheedah Johnson
Bruce was very friendly. He was able to work with me with my special situation. I am most grateful! Would recommend again
January 8, 2016
Google Public Storage CM Ace
Bruce was very friendly and helpful. Very efficient and large availability due to Size of facility. We got what we needed without any problems. Wish we had looked here first!
December 19, 2015
Google Public Storage Reggie
Great customer service. Bruce and lupe were very nice and friendly. Bruce explained all the policies and rules and answered all my questions. I would highly recommended this storage facility to any of my friends .
December 5, 2015
Google Public Storage russell deke
Great service and friendly people. ..
December 4, 2015
Google Public Storage Sandy Snyder
Lupe and Bruce great emp.answered all question, very professional... Lupe needs more money for pay and Bruce too....Merry x-mass to all ..
November 20, 2015
Google Public Storage Amber Satterwhite
Great customer service! Would definitely recommend!
November 7, 2015
Google Public Storage K H
Awesome service !!!!! Would recommend to all friends..
October 7, 2015
Google Public Storage Vanessa Agosto
Love this place...great customer service!!
October 6, 2015
Google Public Storage Gregory Gerard
Excellent Service
September 14, 2015
Google Public Storage Kristine Striegler
I looked online and found this was the most conveniently located storage facility for my needs. The staff was so helpful and friendly. You can't beat the rates either! If you reserve online they give you the first month for $1 and discounted monthly rates on your rent. I'd definitely recommend Public Storage in Universal City.
September 12, 2015
Google Public Storage Dylan Daigrepont
September 8, 2015
Google Public Storage Gamma Device
Amazing Service , will recommended to anyone.
September 6, 2015
Google Public Storage Jorge Anchundia
Very convenient and well kept facility.
September 3, 2015
Google Public Storage Rocco Riley Guastella
Bruce was very helpful and knowledgeable. He was very helpful and for me set up quickly. I highly reommending using this location for your storage needs.
August 10, 2015
Google Public Storage Ron Robinson
Perfect location and met my needs
August 10, 2015
Google Public Storage Jan Blessing
Great Staff and Excellent Service!
August 8, 2015
Google Public Storage Scott -Carlson
Thanks Bruce and Lupe!!! You made what I thought was going to be the hardest part of my day go so smooth and fast. Really appreciate how you valued my time yet were thorough with regard to the features of the storage unit.
August 7, 2015
Google Public Storage JoAnna Aubuchon
Convenient location, secure and great staff!
July 31, 2015
Google Public Storage Melissa Smith
Lupe was great, but I would wish that you were told about all the charges that you will get on the day that you get your storage unit. You have to by a key that is non refundable and no one tells you about the insurance that you have to take unless you show proof that your unit is covered.
July 17, 2015
Google Public Storage Bretaigne Phillips
Great location! Close to Randolph AFB and many new housing areas. Just off of 1604 past Kitty Hawk! Easy in and easy out! The staff was very friendly and helpful. Would definitely recommend this storage facility for anyone seeking short or long term storage.
July 14, 2015
Google Public Storage David Romain
This place is great. Highly recommend them for any storage needs.
July 3, 2015
Google Public Storage Felipe Martinez
Liked the facility and staff. Bruce was great.
July 2, 2015
Google Public Storage Brandon McBride
Prompt and courteous service. Clean secure facility. Wide isles for easy move in and move out.
June 26, 2015
Google Public Storage Sonny-Peter merrell
I have been to this location a number of times, I have had Bruce , Katherine and Megan to wait on me. All three was very helpful. They made sure you knew everything you needed to. They were very patient and accommodating. I recommend this site to anyone who is looking for a storage unit inside or outside .
June 16, 2015
Google Public Storage Karen Triplett
Bryce was excellent with his customer service. He followed up by phone and made the process crystal clear.
June 12, 2015
Google Public Storage michelle schryver
location is convinent and staff is awesome...
June 12, 2015
Google Public Storage Megan McCloskey
mr. bruce the manger was very pleasant and patient with the many questions and concerns we had and was very honest and insitfull with info about the premises and we were more then trusting and willing to have our stuff here! highly recommended!!!
April 3, 2015
Google Public Storage Nani Silguero
Bruce was great. Always helpful and great customer service
April 3, 2015
Google Public Storage David De La Garza
April 2, 2015
Google Public Storage Bill Barnes
Bruce was great and the move in was easy
March 30, 2015
Google Public Storage John C
Bruce was simply great. He let me know all fees up front and was very informative. Location is well kept and neat.
February 9, 2015
Google Public Storage Bal Vela
Nice store and no hassles.
February 3, 2015
Google Public Storage Dion glover
jesse and Bruce made it easy to store my car
February 3, 2015
Google Public Storage Tony Neumann
Bruce did a good job of explaining the move in. Not happy about the lock purchase, but I can see that it will protect my belongings.
January 28, 2015
Google Public Storage Joel M
Manager Bruce explained everything to me, very nice guy, showed me the facility. Awesome customer service.
January 10, 2015
Google Public Storage Cory Beins
great service, the manager of the establishment explains everything you need to know and helps with any questions you may have. very military friendly and just a well kept place. worth paying a little more to know they have your items securely stored.
January 9, 2015
Google Public Storage Marisa M
Was hesitant about storage but Bruce the manager helped me through the process. Very good experience.
November 30, 2014
Google Public Storage Charles McCowan
If you are in the Live Oak, Universal City or Converse area and need storage...look no further! The facility is extremely well kept and secure, and a lot of units to choose from. The facility manager Bruce is as good as they get. He is extremely helpful and provides good input as to what would best suit your needs. He even has gone as far as to come out to the unit if there are any issues and help you out on the spot. I have rented storage units before, but this has by far been my best experience overall. Don't look any further, this is where you definetely want to go!
November 29, 2014
Google Public Storage jessica ervin
quick easy simple.
August 5, 2014
Google Public Storage Corey Wheeler
Public storage was great! So easy! I immediately got a call and they answered all my questions. Cheapest place around and I researched them all! When I came in the office Bruce was super helpful and the process was very smooth. Love that I'm not locked in. No hidden fees! I recommend this location!
July 4, 2014
Google Public Storage Carlos San Miguel
Great service
June 28, 2014
Google Public Storage A Morales
Awesome customer service and great prices.
June 24, 2014
Google Public Storage Rob Arrendondo
Good experience..would rent again
June 20, 2014
Google Public Storage Maria Dolores Guerra
Was very well welcomed and treated very well lots of help from Bruce explained everything very well to my knowledge would recommend public storage to everyone in need of storage needs
June 20, 2014
Google Public Storage Chris Kennedy
Bruce was very helpful during the move in. This was our first experience with storage and it went very well.
June 4, 2014
Google Public Storage JJ Mendez
Nice storage place
May 14, 2014
Google Public Storage Angela Sullivan
Great
May 8, 2014
Google Public Storage Joseph Bryan
I've used several storage facilities around San Antonio over the years and this is the most professional looking establishment. The staff is very friendly. I had no problems at all setting up my storage. I would recommend this facility to friends or family.
May 8, 2014
Google Public Storage Cathy Milan
Been at this store for a number of years and it has been a good experience. Bruce the manager is easy to deal with.
May 8, 2014
Google Public Storage Chris Collins
Would highly recommend this storage facility. Great management, well kept property, fantastic location. Never had any issues.
May 7, 2014
Google Public Storage Jorge Serrano
The manager was very helpful and was able to look up my information from another store that was in another state. Thanks again!
May 5, 2014
Google Public Storage Laura Saenz
I have had no problems or issues with the employees or the unit.
May 1, 2014
Google Public Storage Kari Beyer
The move in was easy and Bruce and Jesse helped make the move with little pain.
April 4, 2014
Google Public Storage Aldo Martinez
Best customer service and prices in town! Will definitely be using this public storage again.
March 21, 2014
Google Public Storage Peniel Vinegas
Bruce the property manager was friendly and answered all of our questions. Highly recommend as a place for storage short and long term.
March 2, 2014
Google Public Storage Paul Daniels
I have rented at universal city for 12 years and in that time I have had not 1 problem it is always clean and tidy also bruce the manager and his staff will cater to any question and help in any way possible bruce is a valued asset to public storage and should be rewarded for his efforts sincerely p.daniels
October 1, 2013
Google Public Storage Marianne Carranco
We have looked at the surrounding area for a temporary storage facility during our home transition, and none can compare to the great staff (Jaqui & Bruce) and value! They were very friendly & helpful to our request & immediate needs for a quick move in. I would highly recommend this east side location.
September 9, 2013
Google Public Storage Sid Cowan III
Great property. Secure. Great office staff! Very helpful when renting a unit.
June 19, 2013
Google Public Storage James scanlon
I have been at this Universal City Public Storage facility for over 11 years. Since I have been there they have changed managers only twice. Currently, Bruce is the manager. The changes that Public Storage has made to the property are good. They have eliminated people from abusing the trash dumpster, painted the buildings, gave the ashpalt a new coating and made sure that during the night hours everything is visible. I contribute this to Bruce and his take charge management attitude. He is very easy to talk with and answers all your questions in such a way you can easily understand. This facility is located in Universal City off of 1604 & Meadow Land Drive. 78148. Bruce and his staff are always nice and attentive to their customers. Public Storage has a great man working for them. I would recommend this facility to anyone who asks where to go for storage. Thanks Bruce.