Public Storage Self-Storage Units at 6220 Tennyson Pkwy, Plano, TX

I just want to appreciate Valerie for her professionalism, and kindness. I was having a challenging day, her lovely smile and kindness brought joy to my heart! Many thanks Valerie @ the Tennyson-in Plano location:}:}:}

Valerie and Anthony were the friendliest people. Very professional and helped me get all questions answered.

One of the best experiences I’ve had with renting a storage unit. The property manager Valerie was very knowledgeable and knew what size of a unit that I would need to store everything that I had. Would recommend Public Storage to anyone

I am looking to move to the area and researching all of my options. This is certainly a great one. Very nice Lady and clean building.

Valerie was very helpful. With both my storage upgrade and app setup.. she was very patience.

Paid storage 27 days late and they SOLD my entire storage. I talked to the manager and let her know that I broke my hip, missed work and payment would be late. She said ok but she was a liar. The wanted my belongings...I hate this company, they are CROOKS! DONT TRUST WHAT THEY SAY!

This location is very clean and spacious. But I had a problem finding a cart to move my belongings. So I went to the office to ask for a cart. The clerk stated that there is only 3 carts for this facility. After 5 minutes, I had no choice but to move my things without using a cart. Next time, i have to bring my own cart or dollie... #absurd

These ladies took such great care of me. DaNai & Victoria Very professional! Made everything as smooth as possible during a stressful time. I highly recommend!

The cubes are clean and building easy to get in and out HOWEVER. Trying to talk to anyone is difficult as extremely low staff. They raise prices with no heads up and then when you move out barely using the month they don’t prorate. If you are switching into another of their units you can get credited for having keys otherwise you get no credit and are stuck with them. Customer service isn’t good. They offer one phone number , no email, no messaging. This wasn’t a good experience. I will never use this facility again. I am actually not hard to please and never leave bad reviews.

The security of this place is nice compared to other places we’ve rented from. Love this location.

Holly was amazing! Extremely helpful and professional. The site is well maintained.

The lady's that help you with the access are so gentle and make you really easy everything. The storages have diferents prices, depending of what size you like. And it's the sheapest storage in the neighborhood.

The lady at the front desk was amazing super quick and informative!

Was concerned at first with the process but we had to have a unit on a Sunday evening no other option. Was a great experience using their after hours online booking while sitting in their parking lot it was almost immediate. Then was concerned about a lock but they had that handled also the unit was zip tied and a welcome package with a lock and keys were sitting on the floor. Unit and facility was nicely conditioned and very clean. Jennifer did a great job on follow up to close out the unit. Job well done by all the folks there at this location !!!

Jennifer was excellent! On top of the operation and handles the customer with a very positive and sincere attitude. Great experience!!

DaNai is absolutely amazing!!! Her calming demeanor is definitely needed in this troubled location. After several months of dealing with continued BS — DaNai has changed my mindset about Public Storage — she’s a keeper and you should pay her exceedingly and abundantly above what is presently making…

DaNai really helped me out today with my with my unit move! Great service! Definitely recommend them

DaNai was so incredibly helpful with my storage needs and concerns. She couldn’t have made it a more seamless process and resolution! I’m happy I picked this location to store my items!

DaNai and Makalaton were very helpful getting us a unit.

There are a total of two carts available for this entire place which is 100% unreasonable for a facility this size. Three trips here today netted me wasting over an hour waiting for an available cart to simply move my stuff in. And this was a Tuesday afternoon. Ridiculous!

Danai D. and her associate Dayvia… we’re beyond exemplary… made the transition seamless and effortless… definitely made the right choice. Top of the line service

Jennifer Y was great! Amazing customer service and was able to get everything taken care of for me! The best Public storage around!

Jennifer Y was awesome

I wanted to write in and share how absolutely amazing the young lady( I will call her D bc I think her name begins with D)at desk was. She went ABOVE AND BEYOND to assist me as I needed to get into into my storage unit bc I could not locate my 1 and only key to my lock. I’m very pleased with the way she handled herself, me and the situation. Much thanks to her. It made a big difference for me! She got me in! Thanks again!

Doing work for facilty. Found DaNai to be extra helpful and attentive. Very courteous

Love this place, they are always super helpful.

Excellent and clean storage! DaNai (property manager) was super friendly and helpful in showing me every kind of storage cubic at the last minute in the evening and helped me decide to rent the storage unit immediately. Five-star feedback in return!

Great experience at this location. Worked directly with Danai and she could not have been more pleasant to work with. When it came time to terminate my lease she took good care of me and made the whole process easy. I won't hesitate using this location again when I have storage needs because of the excellent service provided by Danai.

We had an express check in a scheduled. We showed up and no one was there. We called the assistance phone number and we got an apology, but no solution.

DaNai was very professional and gave excellence service! She explained everything very clearly and showed us our unit. Super knowledgeable and kind. Will definitely use Public Storage moving forward.

My first day was a bit of a disaster. I went into the office to rent and a new guy was working. He seemed to not know what was going on. My unit wasn’t staged so when I was ready to move in, I was locked out. I called and waited for over 2 hours and nobody returned to the office. Customer service tried their best to help. I was frustrated because I took the day off to move in and could not. Wasted time. I finally got moved in and DeNai was super helpful. She had me come back and sign paperwork. She’s effective and knows her job. I suggest better training and CELL PHONES for all employees. Location also needs more carts for customers.

Dayvi was so helpful. She was very knowledgeable about storage space, she made the process of moving my stuff in the storage very easy, I can't thank her enough

I had to go to a different bldg to be able to gain access here to use unit. I don’t know what this brown composites are that’s all over the walls but I feel a sample to be sure it’s not mold is needed. It’s gross and it drops on items. If you use this place test it as well. The inside looks super gross and dirty, especially the elevators. Whomever manages this location should be ashamed. Your property is a reflection of you as the owner.

I come to my storage several times a week around 6-6:30 a.m. today I punched in my code at 6:22 code was accepted but doors would not open. What a inconvenience. Update 8/12/2022 It’s 6:37 a.m. no access access hours are 6am-9pm. The glass pictured below has been there for 3 days I have seen trash sit outside of the building longer than a week.

I have been there twice in the past few days and no one has been there during the hours posted. I also called and had to leave a message, no return call yet

Never any trolleys, having to carry boxes by hand multiple times up and down the lifts. Getting very frustrating

I have not been able to reach the property manager for 4 days, via visiting in person during the appointed office open hours several times (door locked + no one is there), calling during office hours several times everyday, and leaving several voice mails with my callback information. Public storage phone customer service number is all automated, and only directs you back to the location's phone line (Where no one picks up as stated above) & I've used p.storage live chat assistance, where they straight up told me nothing can be done without the property manager's response, and said "Perhaps reach out to other nearby locations." ?? Terrible service, terrible system..

The building is unlocked but your storage unit is inaccessible after sundown. 6/5/22: there's only one working elevator which has no lights inside. The temperature inside the unit is about 80°

Holly is fantastic I had an issue with a payment and she was able to help me out considerably… We need more people like her taking care of customers like me

Holly was great with helping me settle in!

This location has always been friendly and easy to work with. Well maintained and clean site. Holly was wonderful and a pleasure at all times.

Holly was a great help with my storage services, this location is safe! Clean! & good value.

Great experience! I worked with Holly and she was great with resolving some issues.

Quilla was amazing!!

Quilla made my transition so smooth. She was sweet and personable I’d refer anyone to this location.

Holly was very helpful with getting me settled with my unit and answered all my questions

I had storage here for 10 months. My storage was due on the 1st and I paid 23 days late and the sold my items. I never received a written notice..they are crooks notice, the management notice I think they had been trying to sell my storage

Update: I received a call from Steven and he listened to and addressed my concerns! Everything has been resolved & based on the excellent service that Steven provided, I am now satisfied and will continue to use this location!! I was VERY disappointed with the service I received this past Tuesday, May 31st. After I left, I called the toll free number for Public Storage and voiced my concern & complaint. I was assured I would receivea follow-up call in 24-48 hours to address my concerns and I was never contacted! I have been using this location for over 1 year and because of this experience, I will definitely be canceling.

Did contactless move in all went great, keys in unit as stated. Was able to move one load in before closing. Came back with a load to move in unit at 6 am as it states on website and all my move in documents, but can not gain access. It's now 830 AM and still can not get in as well as several others can not get in. Call 800 number to get help and that was pointless they just tell you it is a 930am access not 6am access which is not true. They will not help and will not contact manager to get them out here to open the doors. I am now running so far behind. This is ridiculous,that they have no plan in place for situation such as this. I am more having to take time off work, losing his which shortens my paycheck that pays for this $141 monthly unit. I'm sure they will not accept any excuses when rent time come around!! Just plan and simple poor customer service, poor lack of planning for emergency situations such as this, and customer service not having onsite staff contact info or district manager info is just ridiculous!! Public storage you need to take a few steps back restructure your planning for emergency and re-train staff on customer service!!

Holly is a superb property manager! Had several challenges in getting set up and later all kind of system bugs ...and she guided me through all of them smoothly and efficiently.

Holly, the Property Manager is very helpful and accomodating! Love her! She made getting a storage unit easy, especially since its my first time. She is amazing!! HQ needs to give her a raise! And an all paid vacation!! She is just such a lovely person!

Holly was Amazing !!!! She helped up get a new unit And was nice about everything!!

Skylar was the best help I love to see the energy

Holly was so informative and friendly! I’ll never forget how helpful she was. 5 stars!!

First experience getting a storage unit and it was quick and easy, the staff was very helpful!

Great customer service, especially Ms. Quilla & Mr. Steven. Keep it ip Guys!

The administration was very good. The place feel very safe and accessible. The few team members I have met were professionals. I would recommend using this location for storage.

Holly is fabulous. Please hire more like her.

The best customer service I have ever seen!

Nice place. Would be better if anyone would open the office. I really needed to speak with someone onsite so I waited over an hour. Calls to national centers didn't help. Voicemail for property manager didn't help. No signs on the doors to explain the closed office. Watched numerous others come and go. Taking my business somewhere else!

Great storage prices

Matthew was very helpful yesterday. Answered all my questions and is great to work with. I definitely recommend this place for your storage needs based on this.

Great service provided by Ed! Thank you.

MATTHEW is awesome!! Super helpful and definitely made our experience worthwhile

After moving all items into my unit with the exception of a curved leather sofa. I was trying to figure out how to place it in my unit, and I asked Matt his opinion and he was kind to suggest how to lay it in in order to get other items in. I was very thankful Matt took out the time out of his busy schedule, to make suggestions as I had run out of ideas.

I came to the storage to remove my washer and dryer and Matt the property manager there was more than helpful. He wasn’t supposed to help me move my washer and dryer but because he saw that I was in need of help he gave me a hand. I couldn’t have done it without him and for that I am great full. Thank you Matt for your help and your awesome customer service

Holly was amazing, she helped me out promptly and efficiently making my experience pleasant! Great service would recommend 10/10! Thank you.

I had a great experience at this location. Kelsie went above and beyond to assist my needs. I will definitely send others here.

Bailey was awesome when I got my unit

My brand new couches and bed got bed bugs here!

Rep, Holly, was very helpful, patient and wonderful to work with! I highly recommend this location!

Thanks to

Day via was amazing!

I had a great experience with Public Storage, Dayvia was a great help and best representative of a storage facility I ever dealt with,,it's hard to find great people like Dayvia who care.

Dayvia was AMAZING! She listened & showed true concern to my problem, helped solve the issue & for that I am GRATEFUL for her FANTASTIC customer service! ❤️ She gets 5 stars! But I am highly disappointed in the horrendous raise in my rent after being a loyal customer for 2 years it TRIPLED!! During this pandemic when times are hard especially for single mothers like myself. I understand maybe $20-50 but THIS is NOT ok! Do they even care about their customers as REAL people?? #unacceptable

Dayvia was amazing very nice.. She showed me around and was very pleasant

Electronic on boarding was ease with simple code to access facility sent my text with directions. Dayvia voluntarily walked me to my unit and did a great job helping with my move in. So far so good.

Dayvia provided EXCELLENT Service with a wonderful attitude. She is a credit to the company. Great service.

Me Dayvia was awesome with her sociable skills an very helpful!!

Cynthia very fast and helpful!

Beware of storing with this Public Storage facility! My wife and I had a unit with this Public Storage for years but they suddenly tripled the monthly rent for all units! Public Storage is always more expensive than they appear to be and will keep drastically increasing the price on your unit. If you don’t want to constantly be caught off guard about the costs please look somewhere else.

9/24/21. Needed to get in at 8:30am and they have the place lockdowned. Access was supposed be available at 6am. Needed my stuff and had many people waiting outside to get in. Had a very small window to get this done... They need all new staff here. DO NOT COME HERE. They always fail you here. Just a bad location period. I have to believe all the reviews are fake. Only thing they get done is hiking your bill every ​year on the day... never late...

Vickie was amazing! She absolutely went above and beyond in customer service!! Public Storage will take care of ALL of my storage needs!!!!!

I love this place great customer service and if Beverly isn’t in there I won’t go in… seriously😂😂😂

Today I had problem with my auto pay account and Mrs Beverly helped me a lot And done my account problems like a blink an eyes. Thank you again

I can’t say enough fabulous things about Property mgr. Beverly she has gone above and beyond to accommodate and assist me with my long distance move from Florida… She is the best, long distance moves are really difficult and help on the other end is so amazing… She is such a professional, and an asset to public storage… Thank you Beverly

Excellent service!!

The move in to the storage was really easy. Mrs Beverly, the manager, was very helpful & stayed in contact with me along the way. The only thing I wish was different is the access hours; I wish it was 24/7.

Beat place to store all your stuff . And Beverly was the best help ever .

Clean, friendly and nice

Beverly is so awesome ! She let me in 5 minutes before closing! She was very pleasant and patient ! I will always be a customer as long as she is working here

My husband and I just moved into our new apartment in the Frisco area and were looking for a storage unit to hold some of our things (camping gear, Christmas tree, etc.). We scored a great deal on a 5x10 unit! We reserved the space online and then did all of the paperwork and payment in the store. Beverly assisted us with this and was INCREDIBLE! She was so kind and patient, and helped make the process quick and easy. In about 5 minutes, we had paid, gotten our gate code, and unloaded our first load into our unit. The whole facility is super clean and new!

Beverly was helping me and provided above and beyond customer service. I definitely recommend this place for storage

This facility is very clean and the staff was extremely helpful and friendly. I will safe leaving my belonging soon here!! Thank you

The BEST experience EVER!!!!! Beverly Nd Dale were absolutely amazing. They were so professional and friendly. I’m going to refer anyone I know to there location. Thank you so much for making my experience easy breezy. Have a beautiful day. Shanna

Beverly is awesome and very pretty

Lisa and Beverly took the extra time to take care of me! I showed at last minute, and they were nothing but courteous and professional! A+ to both of them!!!

Wonderful place for storage, extreme clean and professional, friendly staff, Thank you Lisa and Beverly!!!

Beverly at the Public Storage on Tennyson was a delight to work with! She made the process stress free, even though I had a major stressful delay in my cross country move so my reservation expired and had to be re-done. She made sure I was taken care of and has been wonderful to work with!

Very nice. On-site staff courteous and helpful.

To I call and spoke property manager Beverly about 10by10 space,and she give me all the information to be rent the space.I would her the highest score,great customer service.

I have been sitting in my vehicle since 11:05 a.m. it's now 12:00 p.m. The storage facility opens at 9:30 a.m. no one is in the office to assist. Very unprofessional will take my business somewhere else.

They are nice here however that doesn’t mean much when their hands are tied when your rent increases. They can change your rent and charge you 3 times your normal amount at any month and only give you 30 days notice as well. Moving out soon since my rent has gone from $44 a month to $155, $125 with a price decrease. Customer service hangs up on you, yeah I’ll be taking my business else where.

Nice clean storage unit. However, prices have gone up 3x in only having unit for not even 2 yrs. Now they want to bump up unit $20. Prices went up during pandemic and unit manager not understanding. “It’s only a couple of dollars...”

Great customer service, low prices, very clean facility, spacious and convienent location.Only issue, there's not enough flatbed carts.

Highly recommend you start your storage needs search here! Beverly and team provide the BEST customer service! I had many special requests and needs and Beverly personally took care of us. Add to this the brand new and extremely well kept storage facility and it would receive 7 stars if it were possible!

Beverly was amazing. Very professional and got me through the leasing process extremely quick, hassle free.

Beverly is the best! She explains everything well. She is very accommodating and knowledgeable and charming! The location is very convenient. Clean premises as well. Quite happy with my experience.

Mike and Beverly were awesome! Great customer service and friendly too.

Beverly was extremely helpful and friendly! She followed up promptly on everything.

Marianne was amazing. Thank you for creating the touch-less experience! Highly recommended

Marianne provided a 5 star customer service experience. She was an absolute pleasure to deal and set up of the unit was very quick and easy.

Always clean and secure. The prices are great, too

Beverly and her team are very customer focused and are willing to go the extra mile to help and make sure you have a good expereince. I Highly recommend this place.

I have had a pleasant experience

No hay Buena atencion.la persona que debe atender se va del local 1 hora o ma's y no hay quien atienda.ademas con frecuencia suben Los precios.????.

I was looking for a storage unit for my up and coming move and when I stopped at public Storage. A woman by the name of Beverly Cooper helped me out. She was warm and welcoming. She asked several questions and with that info she was able to take me directly to the best unit for my needs. Beverly is a friendly personable and understanding of my needs and because of that I chose this particular Public Storage. I give her 5 but 25 golden stars another job if he does it well great people person.

Great place to rent storage! Had my storage for just over a year and had no problems. Everyone I ever dealt with was friendly and professional. Beverly helped me close my account and made it so easy and quick. Very helpful and friendly throughout the whole process. Will definitely rent here again in the future!! Thank you!

Lisa was great!

Awesome service

Beverly was excellent, friendly, and helpful. Service was prompt and professional. Facilities are clean.

A bit out of the way for the metroplex, but great prices for indoor climate controlled storage. Multi-floor is a bit of a pain, but the price is fantastic.

Its a nice public storage. Beverly is absolutely wonderful and is extremely helpful. She will provide you the best customer service possible. I can't say enough how much she will go out of her way to make sure the customer is satisfied. The units are clean and super secure. You need to go through 2 levels of security to get to the units. So your belongings will always be safe. Our company is so glad that we went with this location. We have 2 units and will continue to use this Public Storage location.

Beverly was friendly, professional and efficient! Great service!

The staff, starting with MaryAnn, Beverly, Doraa, and District Manager, Amanda all have excellent customer service! Patient! (Even when I lost it!) Understanding and considerate of my concerns! (Even when I lost it!) They all listened! and handled all my questions and concerns to the best of their ability, following their company guidelines and protocol, in a professional manner. (Even when I lost it!) They all get a THUMBS UP! And 5 Stars! I however, give myself a THUMBS DOWN! And 1 Star! I did not handle news that I did not want to hear very well. Yet, they all listened, heard me out, offered solutions that were within the realm of possibilities they could offer. All while being courteous, patient, understanding, and sympathetic with my situation and concerns. Hats off to these ladies! You didn't make the rules! But you followed the rules to the best of your ability, and you never once "Lost it!" Thank you!

Awesome service. Lisa was very helpful.

Marianne will force you to take insurance for $11 by stating it is mandatory but it is not. I paid so much and later came to know that it is not mandatory. left voicemail for Amanda but she is never call back. waste of money and time. Stay away. All positive reviews are mostly fake

Amanda who so called district manager increased my rent by 20% and she doesn’t care about it. Insurance is not mandatory but the lady at the counter told me that it is required and I was paid for one year which is $22 x 12 .. Liars liars liars. I spoke to customer service and they told it is not mandatory then why they asked me to pay mandatory insurance. You will make ur life hell here. Stay away from here

Good service from Beverly!! Worked with me on rates during Covid. Love being a customer of Public Storage!

Beverly Cooper was excellent!!!!

Awesome service and friendly staff

Very pleased with the service; super clean location.

Perfect

Great and clean facility. Spoke to Lisa on Saturday who was extremely helpful in getting the unit reserved. The following day on Sunday, Mason was great and got me quickly setup so i could access the unit. Great experience with the property managers / employees. Great rates and clean / updated storage facility. Off the beaten path, but a great facility to consider for your storage needs.

Lisa helped me out so much! I really appreciate her!

Easy move in and awesome customer service:) Thank You Marianne!

Amanda was most helpful in helping me choose the right size storage unit. She explained the lease agreement answered my questions in regards to the insurance and took time to show me the unit I needed, how to put on the lock and explained the code process.

Clean new temperature controls three elevators secure with cameras and security codes. And they offer carts to help you move your things in that are very helpful. Overall great experience with public storage.

Beverly was great! It was a smooth experience fast and to the point. Thanks

Lisa was amazing and very informative in assisting with me with my storage unit and any questions or concerns I had.

Great service

My checkin process was smooth and when I encountered a maintenance issue upon move-ing, Mason promised me he would do whatever he needed to to make it right and he did. He transferred me to a unit which was in an even better location and I am simply waiting for the refund from the 1st unit to hit my bank. It was so refreshing to have someone so proactive treat me with the utmost respect and remedied it right away with little to no effort from me. I am grateful for the quality of service at this location. Mason gave me a rare customer service experience in my opinion. Very genuine, ethical, and concerned with my needs.

Lisa was amazing and friendly and made my contract signing an easy process and was also very informative and even helped me with cleaning my unit. I couldn’t ask for more 😊

Friendly, efficient srevice

Outstanding customer service and knowledge by Ms. Beverly Cooper when I enquired about renting a storage space... Keep up the the good work .. I will rent in the near future... I will also recommend this business to family and friends...

Peter and Beverly were fantastic and helpful during our move today. You will not be disappointed with their professionalism and kindness. Thank you!

Beverly did a fantastic job checking me in this morning. Very informative. Thanks!

Very clean, great staff

Great customer service. Beverly and Luke were very helpful during my move out.

Great unit. Prices increase every 6 months though and that really gets old fast.

Excellent customer service!!

Very new and nicer facility. However the company has raised rent by 67% in less than a year. Update: rent has nearly doubled in two years. So be ready for that! Update 4/1/19: since leaving the last update above, they emailed me one day before taking my rent payment to tell me they're lowering it by $30/mo. Definitely appreciative, but its still a huge increase for two years. $30 is worth a star. I'll bump it from 2 to 3! **NOTE ** Public Storage: With this new star I am effectively selling stars for $30/each per month. And for an additional $15/mo rent credit I will sell you a put option on the star. If you exercise your put option you can raise my rent by $30/mo without losing the star, but only for the $15/mo option premium. THIS IS PER STAR. If you choose to NOT buy the option, then each $30 increase in rent will lose a star. The option is a European style option (can only be exercised on the expiration date) and has an expiration date 12 months from the first day I receive a $15 credit to my rent. All 3 current stars have available option premiums available!

Great services!

The space itself and the facility are great. It would save some wear and tear on the loading door, if it could be locked open during a large move-in/out. I had to stand by the door and keep activating it so the movers could get in with the stuff which made the move take lognger (while paying movers by the hour). Also, I took a star off because for some reason, in a time where we are being told to wash our hands, they closed the bathrooms? They took away the one way to keep clean while sharing carts, pressing access buttons, etc. This doesn't make any sense and actually creates more risk to customers because they can't wash their hands. Bad move.

Marianne was great!

Beverly is very friendly and professional! New, clean units!

Excellent, easy experience. Beverly was wonderful.

Luke was awesome got me in and out! Also didn’t not smell like a sock

I had an Amazing Experience with Beverly and Peter at Public Storage. Beverly explained everything clearly and had me setup with a climate controlled unit in no time. This storage is very close to my house and is fully secured. I would give 10 Stars, if I could. Go in and ask for Beverly.

Great service and easy ! Very helpful with size and price !

Very helpful and knowledgeable. Thank you Peter!

Beverly was wonderful! She explained everything in detail and was very pleasant. Great sense of humor definitely made this an easy process!

Beverly was wonderful in her assistance and answered all of my questions.

Great customer service

Beverly was so helpful! Great, clean, easy to use facility!

I made an appointment, walked in, and was done in 15 minutes. Beverly was great and very professional. She had an accommodating attitude. Making an appt and completing paperwork online beforehand is a good idea.

Very good and ease of setting up things. I feel stuff is secured. Pre check your home insurance before taking insurance, most of the house insurance covers extra space and you don’t have to buy it while getting storage. I wasted 15$ without knowing it and no refund since I exceeded one day to cancel it.

Reserved online, got a welcome call immediately. Super easy, great price, safe area & friendly service!

Maryann was so sweet! She was very informative and showed us a great deal! Very satisfied with my decision.

Lisa and Peter were amazing!! So patient and understanding.

Great service

My experience at Public Storage was wonderful!!! Peter took the time to show me my storage. Glad he did . I changed it to a larger unit. He also explained everything I needed to know. He was very patient. I really appreciate that. Thank you!!!

Thank you Mariane and Peter for your great help!

Professional, clean, and friendly.

Luke was super helpful and made the process simple. The location is new and clean.

Quick and easy check in. Great rates and the customer service was great. Luke was very helpful and made renting the storage unit very easy.

Beverly was wonderful and efficient to work with. Would return to Public Storage.

Had a great experience. Service was great.

Clean, secure, and cheap. What more can you ask for?

Great service from Peter!

Very good and friendly service

First time using Public Storage. Staff is very helpful and friendly.

Beverly was really helpful getting me situated. 5-stars

A perfect place to store all your house goods safe and sound.

Just got my first storage until with Peter he was amazing extremely helpful. This place is new nice clean but most important I feel extremely safe yay!!!

12/3/2019 UPDATE - We were in need of an additional unit and BEVERLY was very efficient and helpful AND WITH A BEAUTIFUL SMILE. The staff at this location continues to be great. Thanks Beverly. 7/25/2018 We called ahead for an appointment. Explained we have VERY limited time. Peter was ready for us when we arrived and moved us through the process very quickly. PETER IS AWESOME!!!!

Marianne was incredibly friendly and very helpful.

Peter is the host with the most!

Great space & customer service! Peter is very helpful, friendly & patient (he showed me a few storage spaces because I was uncertain about size need). Space is secure, clean, & with good access. I will update if I note problems but I don’t think we will. Great customer service! Great location for our needs!

Peter and the staff here are fantastic. The facility is clean and well kept. I ran into Peter the manager checking and cleaning our floor.

Great customer service and quick to get a unit.

Great Service!!

Great facility and great staff. Beverly did an exceptional job and did it with a great smile.

Very fast and professional service from Peter

Beverly and her team were awesome ! They are so efficient , helpful and courteous

Great service! Beverly is very nice and the storage space is nice and clean :)

Esther was super helpful. The property is clean and secure. Great place and peace of mind for our stuff!

Beverly made the check in process easy and helped me get ready for using storage! Thank you so much!

Amazing deals and staff. Definitely will recommend. Ask for Marianna she’s the best!

Outstanding customer service by Deborah! 5 stars all the way !!!!

Great customer service.

Marianne was wonderful and knowledgeable. Thank you!

Excellent customer service

Peter was super friendly and efficient!

Marianne was great and it was an easy process to sign up. Thank you!

Very clean and great price

Only reason they are getting 2 stars and not 1 is because they do have good pricing. With that being said, I got a space here late in the afternoon before they closed. That night, I tried to move some stuff in and it wouldn't fit through their super skinny hallways. First thing in the morning I went up there right when they opened to cancel the unit but they wouldn't refund my month's worth of rent or money paid for a lock. Ridiculous.

Reserving and checking in was super easy. Customer service was excellent. Wish they were open a little later though

Great quick and efficient service!

What is your price for a 5x5 climatecontrolled unit?

Peter was so helpful and professional!

Great service! Joyner is very helpful and very knowledgeable.

Este and Peter were awesome!!

Very smooth move in process, Thank you Joyner!

Bryce applied excellent customer service and Marianne was doll face. I truly appreciate them both. Truly yours Los Batista the Dominicano Family

Excellent customer service !!!

Excellent service in all parts of the process.

Joyner was a great help during a disturbing time, you’re appreciated!!

Clean, friendly place

Marianne was absolutely amazing and made the process so easy!! Will def be referring as many people as I can to this facility!!

Great Service. Marianne was Great!

Bryce walk me through the registration, good service, friendly, easy & quick to complete the registration. Location is clean & nice.

Marianne is awesome and makes renting storage unit a painless and actually a pleasure. she rocks.

Great experience!! Will always use Public Storage. Very friendly staff!

Marianne was a great help and provided me all fo the information I needed. And the location is clean.

Marianne provided a awesome service, went through all the details. Thank you

Great service friendly people

I really appreciate the service that I received today at this location. The ladies were awesome and Esther was very very helpful. I highly recommend this location to anyone looking for a storage place.

Quik and easy. Thanks Nate.

Marianne and Nate were fantastic. Wonderful service

Kyle was amazing! He was very helpful in assisting me find a unit that worked for my needs. He’s a definite keeper. Thanks a bunch!

Marianne was awesome! Very nice and professional and made sure I understood everything! The site itself is very clean and makes me feel comfortable leaving my personal items. Thank you soo much!

Love it, nate is great

Great friendly service.

Super easy check-in with Nate today. New facility.

Kyle and Nate were super helpful! Made the process easy and made sure I was covered 100%! Great place to go if you need to store your belongings!

Very easy.

Great customer service!

Good people, Nate and Marianne; very helpful and upfront. I got the feeling that they understand the plight of the contemporary “urban nomad” for those in the area who are limited in the amount of living space they can afford and will communicate options accordingly. In addition, this Public Storage location does appear to have the best rates in the immediate area. I do wish that each of the units were equally lighted, but on the whole an agreeable experience.

Great service!

It's good climate controlled storage at reasonable prices

Great experience! Easy to use and friendly staff. Rented a storage for 3 months, got it in less than 5mins and had no hassle getting in and out of the storage for the 3 months.

Bryce, Nate and Marianne all extremely helpful, it’s an excellent facility and highly recommend. Great service.

Great people working here

Good job Bryce. Fast efficient and great deal.

Awesome!!! Joyner fantastic, helpful, knowledgeable!!!’ Friendly great experience 😀

First time here and let me tell you this is a very nice facility the people that work here are awesome Esther Joyner and Marian the units are well-kept they have cameras everywhere they have boxes and wrapping gifts wrapped all that you need to move in this is a reasonable price and the hours are great and I love it that it’s climate control and that you go up on the elevators to the different floors and I have to check it out and the greatest thing is it being a dollar amount for the first month free and then they prorate the next month and then third match your pay your final price with insurance come and check it out I think you’ll love it just as much as I do

Nate and Kyle are great!

This location deserves 0 stars. Marianne is very rude and unprofessional. I had no access to my unit for three weeks . Until the gates were repaired. I have used other public storage in the dfw area and never had a problem. They do not care about the incovience they have caused. Any bad review about Marianne just gets deleted.

Originally reserving my storage the customer service was great but upon my move in date Maryann who contacted me to reserve the reservation was very rude not accommodating at all! I didn’t want deal with this location at all after this interaction. I was moving from a city 3 hours away and changed my storage reservation due to poor customer service.

We booked a space for our work materials this week with Marianne. She was friendly, knowledgeable, thoughtful and very helpful. It was painless and we’re all set.

Joyner was very helpful with renting the space

Nakia was so lovely and took time to show us a unit that would fit our needs perfectly! This staff works together so well and is such a pleasure to work with.

Nakia did a great job showing us our options and getting us in and out quickly.

Kyle and Nate did a fantastic job...move in was painfree!

Awesome guess service, everything was well explain, Kyle was kind enough to show me the storage to make sure my belongings would fit and I was happy about that.

Nate was great and very helpful. Clean units and great location!

Joiner was great to work with. Very professional and helpful

Awesome and very quick service setting up my new storage unit!

Opened a new unit with Nate today. Extremely helpful and made the process very easy. Much appreciated!!

Marianne and Nate was amazing and so helpful.. 5 Star Service for sure!!!!

Awesome service

Nate did great. Good service and great location

Marianne did a great job helping me get into a unit! Thanks!

Nate’s great!

Nate is extremely helpful and made my move in experience a great one! Highly recommend this place!

Great experience for a mobile life

Gather and Nate were great fast and easy service. Much appreciated gentlemen

Super friendly ....Gaither was excellent...with all my questions.

Came in today to get a unit. I had looked up the prices before hand, and they honored it. Marianne and Doraa were super nice, friendly, very knowledgeable and helpful!! They helped me to get set up with exactly what i needed!! They went over whole policy and showed me what my unit looked like before i signed anything. I would HIGHLY recomend using them!! Plus the facility was extremly clean and neat, and had all moving accessories available to purchase!!

Renting was fast and easy. The facility was clean and easy to navigate.

Nate and Marianne, were great found me a unit on the first floor which made my mom happy! Wonderful facility.

great service from marianna and manager

Marianne was super helpful in getting me a space quick and easy. def recommend!

Great service

Nate was amazing! He helped me when I came in yesterday and had a ton of questions about boxes and packing. He also helped me with getting my unit! I had a great experience. Thanks Nate!!!

Pretty new and spiffy. Clean and safe with lots of security features

I am very happy with this property. This is a safe location plus there are many protections to make sure your property is protected. They have codes for each renter that only allows you to access the floor your storage unit is on. Kyle was very helpful and discussed all the options for my unit. My stuff should be safe at this location.

Here’s my experience with Public Storage off of Tennyson. Just want to state first of all that Nate is amazing and has been a tremendous resource for myself and the person I referred to his storage location. So a few things happened that had me confused about how business is conducted at this location... When I wanted to put in my two day notice, the store was closed. When i made it in the next day, the normal store manager, Nate, was out due to personal reasons. The manager that filled in had absolutely no idea what was going on or what she was doing. I was in my unit for 1 day of December and was charged a full month. I wasn’t “vacated” in the system until the 3rd day of the month. When I asked if some exception could be made given the circumstances, I was told that a refund or credit wasn’t possible when i know that’s not true. ??? I’ve worked in sales with STERN one year contracts and something was ALWAYS possible to save the relationship with a client. Yet this was just a month to month contract and they “can’t do anything about it” because it’s “not fair to others.” And that’s just part of the problem because they raised my rate without telling me. So instead of paying the rate i agreed to at $76 i ended up being charged $82. It may be only a few dollars, but i was left with no explanation. At the end of the day it’s frustrating because I’ve continued to pay my rate (even after it was increased without warning) and referred business. I referred business, i pay my bills, and then I’m told simply there’s nothing they can do. Doesn’t seem right... i won’t be returning to public storage at any location.

Marianne and Adam are rock stars! They made it simple, efficient and stress free!

Quick, easy, and efficient. That's exactly what I was looking for.

Great experience!

Had a great experience with Nate & Lisa!!!

Great service from Marianne! Exactly what I needed. Very pleased with everything...pricing, location, service.

Great service!

Adam was excellent. Made the complicated process easy to follow. THANKS

We worked with Marianne today and she was awesome! Just rented a 10x15 climate-controlled space for our book collection. Marianne was very knowledgeable with your products and services, answered all of our questions and addressed all our concerns. She's also personable and professional, has unbridled enthusiasm without being pushy, but rather is genuinely helpful and a joy to work with. You should give her a raise! Thank you Marianne!

Quick and easy to set up! Staff was incredibly helpful in getting me all set.

Clean safe space. Very nice staff and professional.

Marianne was very helpful

Nate did an excellent job he was very informative & answered all of my questions for storage. I was very pleased! The units also look great and the grounds are clean.

Marianne, was very professional and patient helping me to get the perfect storage for me. My first language is spanish and she was very nice. The place is very clean with air condition and a good location. I'm very happy with my decision.

Two of the three elevators were not working on the day I decided to move out. This caused a huge delay for my movers, especially with other crews there on different floors. The problem easily delayed my movers 2 hours. My “move-in” time with the same movers was much shorter with three working elevators. Though I paid for storage access with three elevators, I only got one. My movers cost $180/hr and this elevator delay cost me a lot of money. I spoke with the district manager about this problem and requested a partial refund on my previous month’s rent. She refused and did not provide any compensation. Pretty disappointed with the experience and would recommend against this place.

Nate was super helpful! Walked us through the entire set by step process as we’re first time storage unit users. Definitely would recommend this clean, new storage facility!

Adam was very kind and helpful

Great service Nate!

Great place for storerage Adam was awesome!

Kyle and Nate where great. This was a great experience for my moving weekend

Wanted to take the time to say well done on the service from Adam at public storage today. Really nice service. Please stop by to visit and don't forget to rent a unit

Best storage company to have. Kyle was super friendly and got us in our unit quick.

Very friendly, knowledgeable and helpful staff. All units are climate control- no outside units. The facility is new so, therefore, they are clean. The hallways are lit as you enter them. No lights in the individual units, however- so bring a flashlight. Ample parking spaces. Big trucks can easily access the parking lot. They have about 9 carts for you to use which makes taking your items to your unit easy if other people are moving in at the same time. There are two elevators so if more than one person is moving items to storage you will have faster accessibility to the higher floors. Bathrooms are on the bottom floor and are clean. (Good to know if you’ve been moving all day.) Check out the current specials as they can save you money. You get a nice monthly break in the price if you have 4 or more storage units, it does not matter if they are at the same location or not as all facilities are linked via their computer system. The units themselves are very secure with a keyhole lock, which you will have to purchase at the facility, or you can put your own lock on the door. (Or both) There are two coded, secured doors on the ground level. One to enter the facility itself that leads to the elevators (& bathrooms), then one to enter the ground floor units. Each renter receives their own personal code to enter the facility. There are security cameras all over the facility, including the elevators, giving you added security.

Nate was awesome and helped me get our unit. Great price too!

All of the employees here have been nothing short of outstanding! I have always received stellar service and am very impressed by the cleanliness, security, location, and most importantly the staff who were invaluable to me during my move back to TX. You won't find a better team to work with at any other location. These guys go out of their way to accommodate your individual needs and show you that your business and safety is very important to them at all times. Thank you all!!

Nice and clean

Nate is Awesome!

Great service! Thanks for helping out Nate!!!

Quick and easy process! Great customer service!

Nate was very helpful and professional! Great service!

Nate was very helpful the property is new and clean

Adam was awesome! He explained everything thoroughly!

UPDATE: We have now been here for two hours with still no access. We are forced to leave our things outside the building with written consent to move...hopefully they will move to unit for us since they haven’t honored their hours. We have to catch our flight that takes us out of the US indefinitely so we have no choice. These items are the last of our home here. Unit access hours are supposed to begin at 6. It is now 630, I have been here since 6 on the dot and can’t get in. I am moving internationally and have to be gone by 7AM. Extremely disappointed.

The employee Nate was very professional and very helpful in helping me find the proper storage for my requirements.

Had a great experience. I definitely recommend this facility to anyone looking for storage space. Nate was extremely polite and explained everything flawlessly. Clean location, great staff and brand new units!

Nate and Anna were beyond superb. Their professionalism, knowledge and kindness I'll never forget especially going through a rough time.l it's really great to have awesome people helping out!

Close by, professional service,& great price

Mate was Awesome! He helped me save some money by getting the right size unit that I needed. Who doesn't like to save money? Great customer service, and very clean location!

Julia & Nate were great with helping me get my storage unit!

Nate was very helpful and friendly. Great to do business with a professional friendly person. The facility is immaculate. Very clean.

Nate was incredibly helpful!

Fast and friendly service. Nate was great, he was very knowledgeable and helpful.

Nate was so helpful! He walked us through everything. The process to rent out a unit was very easy, and the facility itself was very nice. Prices are great. Definitely recommend!

Quick and easy experience. Forgot my ID and form of payment but we were able to get it resolved with an alternative method. Ask for Nate and he will take care of you.