Public Storage Self-Storage Units at 2695 County Rd 58, Manvel, TX

Samantha was very helpful and provided great customer service and support. I highly recommend Public Storage for your storage needs.

Amelia has the best customer service she really help us thank you

Amelia was amazing! She helped me out in a matter of 15 minutes.

I want to personally thank Samantha for making my experience a memorable experience. Her customer service is second to none. She is always available to help answer questions, take care of my needs and always has a smile on a hot day which is rare to find in this Texas heat. I had fraud on my checking account and my autopay could not draw out of my account. I tried to avoid making a trip to the storage facility and the public storage customer was absolutely no help at all and were no sympathetic to my situation. I went to see Sam and she took care of it right away. She understood my situation and empathized with me. She assured me she would help in any way she could with future storage needs. To her, customer service is everything. I appreciate her customer service and the dedication she gives her clients. Thank you Sam.

Public Storage on County road 58 met my every need. Samantha and staff very very knowledgeable and knew just what size I needed to fit all my things perfectly and not to mention the price is very reasonable as well. If you need storage in the Manvel area, stop and see Public Storage on County Rd 58.

Samantha was an excellent storage manager. She was very kind and helpful!

Great space, met all my needs. Justice, Michael and Samantha are a great team.

Samantha in manvel on county road 58 was amazing!!! Excellent customer service!!! I would definitely recommend!!!!

***UPDATE*** This storage place has changed twice since I moved in... I have moved out... Since changing to Public Storage the price went from $70 to $140 within 8 months... so I left... I was there for 4 years... and found a storage for $48 a month!!! ----- Great pricing and great people! And they have a free moving truck to use, only for move-ins though, for up to 25 miles. 😊

This is the WORSE storage facility I have ever dealt with. They inrease my rent twice only after a couple monts and again after a few months later, by $100! WITH NO NOTICE of an increase. Then they charged me an $80 late fee after a couple days, when I was trying to get someone to call me back to see why my rent went up by $100! Do not do business with this facilty. They are awful, overpriced, unethical, deceitful and no-one ever returns your calls. They just increase rent with no notice and charge $80 late fees. I use storage units for my business and I have other storage units at Coastal Boat & RV, just a couple miles away and those units are twice the size for the same price and they have NEVER increased my rent in the past 3 years that I have been there. Go Somewhere else because this location has no clue how to run a business ethicly. I am moving out of this place and renting another unit at Coastal Boat & RV, where they are professional, they return calls, they don't increase your rent and they actually run their business properly unlike this public storage facilty.

Clean property and amazing service! Thank you Samantha for going above and beyond for lil ol me

Samantha was a big help answered all my questions great customer service just all around helpful will be recommending people to talk to her

Samantha was very helpful answering my questions. The units are very clean.

Very nice location dairy Queen

I want to let Public storage know that the property manger at this location is one of the best customer service oriented person I have ever come in contact with!!!….her name is Samantha!!!!….she goes over and beyond with her customers…..I want to personally THANK HER for being so polite and very nice to everyone that comes in that building…I have witnessed her interacting with a customer that was standing in line in front of me and she treated that customer with such professionalism that I can’t let it go unnoticed!….Public storage should give Bonuses just on customer service alone!…..and if they did she would win first place every time!!!!!

We’ve had storage for about 9 months and nobody has been more wonderful than Ms Amelia! Her customer service… truly makes this experience way better than I expected… … So many smiles… It’s not what you expect when you walk into a storage place… It’s definitely not what I get when she’s not there… Thank you public storage for having a wonderful person like Amelia!

Samantha has great customer service when it comes to question asking. She keeps the party well kept cleaned. Her personality is wonderful. Thank Samantha for taking care of me and my mom ☺️

I am looking for storage unit to move my father in laws house and the gentleman named joesph off county rd 58 in manvel was very friendly and answered all the questions I needed .they also have a 1$ sael for the first month

Joesph was a big help and answered all our questions off county rd 58 in mavel texas

Samantha has the best customer service when it comes to serving her customers. She's very informative with a great personality and clean facility. Thanks Samantha !

I just moved to the area and dropped in to get a quote, Samantha was outstanding and energetic and an absolute delight to work with!

Samantha always provides excellent customer service and the definitely very friendly.

Communication and customer service are the most important things in any business. The property manager Samantha and her team are great in both areas. We never have to worry about returning calls or being talked down to. Samantha’s “you’re welcome darling” or “my pleasure darling” ends every call and the property is always clean.

I recently was having a terrible time with my rent going up without notice at my property. I had asked several workers what could be done and I kept getting the same answer “not eligible for rent decrease” however I was paying way over market value. I contacted Amelia, the property manager, and she worked her behind off to get my rent lowered. It is now a manageable payment and I’m not having to sweat it like I was! Amelia is an amazing person through and through and she goes above and beyond for her customers! I could have moved to another property but I stayed because of how well Amelia treats me and all of the effort she puts forth!

My experience with Samantha was Akzo. She was so nice and understanding. Exactly what I needed because I was so stressed. She helped me get what I needed and what I could afford. She's amazing!

This storage facility has been more than accommodating. Samantha has great customer service and is highly informative. They truly value their customers here and it shows!

This facility is very safe, clean and convenient. I will use this location again in the future. I recommend Public Storage to anybody that has storage needs.I also like the convenience of being able to pay online. Really helpful.

Public Storage in Manvel is awesome! Samantha is super friendly and has amazing customer service!! If you have any storage needs, please come see Samantha!

I want to give this storage at five star rating on the neatness and cleansing it's the management of dealing with me as a customer I want to say thank you and we appreciate doing business with you

“Look People” This Storage is so Professional, Clean, Customer Service Orientated and is over the top, also Pricing is great too!

Received amazing customer service and all around genuine decency being helped my Sam today. The process went smooth. Ask for Sam! Thank you for making it easy.

This is the most cleanest and secure storage I have ever used! Thank you so much! Management is awesome! Keep up the great work!

Samantha was more than happy to help me with every question that I had, she was very personable and it was easily the best experience I've had from a storage facility.

Excellent

Samantha at the Croix rd location was very very helpful and actually took time to explain and go over everything with me! She’s the BEST!!

The place is nice...but have a cricket problem....found dead crickets all throughout the unit and the hall. Prices are ASTRONOMICAL ....but I am/was in an bind and caught a deal for 1 month....😮‍💨😮‍💨😮‍💨

Samantha is very attentive to her customers and helpful

I had the best experience with Samantha! I had a unexpected situation come up and needed to store some items. Samantha helped me from beginning to end and made the process so smooth!

Samantha was excellent great customer service!!!

Patricia was extremely efficient and helpful. She helped me get the perfect unit.

This office was so clean and Patricia was very knowledgeable about the unit's!!! Patricia showed excellent customer service and made me feel very welcome!!!!! Big 👍up😁

Secure place to store your belongings, good customer service, and cleanliness.

Highly recommend this storage unit. My family and I have used them several times and have been very happy. Patricia is amazing! She is very knowledgeable and helped us tremendously to find the right storage unit. If you are going to rent a unit, definitely ask for her help.

Patricia was nice and very helpful also help me save money today on my storage rental left feeling so good during these hard times.

Patrica was a great help very professional

Patricia was very helpful!

Daniel was very helpful and made the process smooth. Nice, clean location.

This location was convenient and well kept for me and my family. The Manager Patricia was very well informed and she went above and beyond to accommodate our stay. Couldn’t have asked for a better experience.

Thank you Patricia for your amazing customer service! She assisted us with setting up and locating our storage unit. She was very knowledgeable & personable. Thank you again Patricia :)

Patricia is the face of the Public Storage. Her high level of service is top notch. These type of employees are hard to find in the market today. I hope she’s valued.

I just wanted to give a shout out to Patricia at public storage for all the help on finding my right needs and very knowledgeable bout the area you will need always there when you need them and very helpful

Patricia was awesome. She had wonderful customer service

Excellent customer service. Patricia was very helpful and friendly. Would definitely recommend!

Patricia efficiently processed my payment as always just as she was preparing to close for the evening. My car stalled in front of the storage, as I was leaving. It was very dark outside, and there were no lights on the parking lot. Patricia insisted on staying with me as I waited on roadside assistance. She is truly the epitome of customer service.

I’m so pleased with my service at Public Storage. Patricia went above and beyond to make sure everything went smoothly for me on yesterday. I appreciate her explaining everything and walking me through the process. I’ve been using the facility for around a year now and I haven’t had any issues.

OMG I HAD THE BEST EXPERIENCE WITH BAILEY TODAY I HAD A SNAGG AND SHE WENT ABOVE AND BEYOND TOO HELP ME SHE WAS THE ABSOLUTE BEST EVER THANKS BAILEY AND THANKS MANVEL PS FOR BEING AMAZING

I highly recommend this Public Storage location. The site is very clean and secure. The staff, especially Patricia, is professional and courteous. Patricia would get A+++if I had to rate her for customer service. Outstanding!

Thanks Amelia for helping us today!

Patricia is the best in the business! She went above and beyond to help us with our storage needs. The property and storage units are kept up and clean. If you want a nice place to storage your items safely and knowing Patricia is there to help you is comforting.

Property is very clean and well maintained. Laura went above and beyond to help me. I highly recommend this facility

I had an amazing experience. Patricia explained everything and took me on a tour of the storage so that I could make the best decision in regards to what size storage we need. She also even took the time to show me how to use the lock.

PATRICIA IS AN AWSOME PROPERTY MANAGER AND SHE MADE MY EXPERIENCE SO MUCH EASIER RENTING A STORAGE SPACE. SHE WAS VERY PATIENT AND INFORMATIVE WITH THE INFORMATION I NEEDED TOWARDS RENTING!

Had the best customer service with Bailey, she was awesome and we played phone tag until she got all the info I was looking for and answered all my questions!!! I really appreciated her professionalism.

Ms. Patricia was a pleasure and a joy to work with she is a blessing to have her here to help and assistance us.

Super helpful and was able to get deposit back with the help of Mrs. Patricia. Thank you!

I recently had a problem with my billing. I reached out for assistance and Patricia promptly looked into the issue and resolved it quickly. Thank you.

Patricia was very helpful and knowledgeable and nice.

Stephanie was very knowledgeable and super sweet with a smile. She has a glowing personality. Place was clean and I hope to be a customer there in a few days.

Cubesmart has outstanding service person in Stephanie, she is extremely knowledgeable person about the business and it's property. I would recommend seeing her if storage is needed.

Stephanie was wonderful and the space was clean and sparkling

Dealing with Chris Michal and Dena was amazing! High quality customer service.

My experience of registering was great! Wonderful customer service and extremely helpful.

Stephanie is very nice and helpful. She has a vast knowledge of the area and the business.

Stephanie is awesome. Takes care of her customers. Able to rent a moving truck from same location. Quick and convenient

User friendly website and great customer service.

Super clean facility and helpful staff. All around great experience.

Great experience today using the moving truck! The rental process was quick and easy thanks to Brieann’s help. The truck was clean and drove well. I am really happy that my rental unit has access to moving truck, and I will definitely use it again!

Stephanie is the best person to work with at this location. Always tries to help me and go beyond for my needs. She is always smiling and happy and her personality is 100!!! Thank you Stephanie for helping me get a second storage!

Really good communication. Management works super hard and centers around solutions and the customer. I highly recommend this specific location.

I absolutely love it!! The workers are the absolute best ever there sweet and very helpful!! Best storage place ever!! 1000000 stars

I enjoy their customer service!!!! Stephanie is awesome

We had a great experience setting up our storage unit. We worked with Stephanie and she was extremely helpful answering all of our questions and allowed us to see the different sizes of the units before helping us choose the one that was best suited for us. She provides great customer service and always with a smile on her face. She also helped us understand all of the legal information and details of what was covered in the insurance and billing. Overall, we are happy we chose to sign a contract with her and would do so again in the future should we need to rent another one.

Stephanie was friendly and very professional.

Pricing and location. Staff was courteous

The office people are so nice, never had a bad experience. They are so helpful!!

The facility is well maintained and the staff is awesome!

Not very helpful. Didn't provide all information and was confusing. I went to another cube smart and Tiffany at the location by Macy's was hands down the best. My experience was night and day between both places. Update: I went back again after I posted this again the lack of attention or caring about the business is not there. You are not acknowledged and it seems you are bothering with the attitude. Are they selective as to who they are friendly to?

Getting a storage unit was easy as making a phone call. They reserved a unit according to my needs and made it effortless. The 25% off was a big incentive!! Thanks!!

This has been a wonderful experience, with outstanding customer service provided by Stephanie and Brieann. I will not hesitate to recommend this facility to my family and friends. Again great service!!!!

Easy to set up, nice girls at the front, and good customer service.

Great service. Always clean and never had issues. Bathrooms are always clean. They are following COVID precautions and safety guidelines. Stephanie is always on point with info and always helps when needed. Thank you for the great service as I have been a long term customer!!!!

This place is amazing! Their staff is so responsive and caring! They are located right off the highway, clean place and easy access to units. Definitely will be telling others about them!

Stephanie was great.

Lexa was awesome and very patient!!

Stephanie is amazing and a great Customer service

Stefanie is AMAZING!!!!!! She is always smiling, friendly and super helpful. Thanks for always looking out for me! Tamala

Stephanie was an absolutely joy to work with. She was polite, calm, and efficient. Thanks!

Good access hours and clean facility

Stephanie was AWESOME!!! She helped us with all of our moving needs today! Thank you!

Stephanie and Amanda make a great team. The store is always clean and easily accessible. Thanks you two

Was helping a family member today. Needed a cart. At first I could not find one anywhere. Stephanie was nice to help us with one at the front office. The facility was also very clean and so was the restrooms.

Stephanie has been great with answering my questions and the facility always stays clean. Thank you.

Convenient and clean facilities.

Amanda and Stephanie have such amazing customer service, and show how much they care for the company as well as their customers.

Amanda and Stephanie have been such a blessing to me and I enjoy their service. The propertbhas state clean in the 2+ years I have been here. I started out with prestige and have three units now. Thank you girls for being awesome!

You receive a welcome gift for choosing their storage facility. Customer was great in helping me locate a climate controlled unit that fit all my items. I set up my code before I came so entering was simple. Only issue was locating my unit, that was slightly confusing.

Very helpful, fast and nice. I needed a storage fast for my small business and I got it the same day. Thank you Stephanie and Cubesmart.

Absolutely great service clean storage space and best overall customer service at an affordable price. Can’t be beat!

Amanda and the staff is very friendly. It’s cool how they know me by name whenever I come in.

Ease of getting in and out if storage

Clean and friendly staff...even with a mask on you know there smiling...

First and Foremost All Around Great Managers (Kind, Professional, Courteous, Helpful) Storage price is good. Storage area and units very clean. The units are insulated even the non-climated controlled. Amanda and Stephanie are great.

Quick, professional and courteous

Stephanie and Amanda are amazing. The customer service here is impeccable. Fast, Friendly, and Funny❤️❤️❤️😍🤓🎊

The manager of the Manvel site is very good and thorough.

Quick and easy. The person I dealt with to make the reservation very thorough explained everything an overall great experience

The process was quick and easy from start to finish. Everything was contactless which was a huge plus!

Great staff great working people great management wouldn't think of anywhere else to have a storage facility

Customer Service was awesome!

Fantastic!!! Management: excellent 👍

Very clean facility. Fast and easy online contact less sign up.

Convenience. Nice place to be.

Was great.

Stephanie was extremely helpful! She allowed me to see several different options and she found the best deal that fit my needs. Definitely great customer service here.

Ms. Pat was very friendly and helpful with getting us set up with our storage needs. The facility is clean and security safety is first! Thank you all for everything!

This CubeSmart is great. They have good prices. Renting my unit was very easy and quick. They even had a moving truck we could use to move our stuff in. I would definitely recommend this CubeSmart.

Mrs. Pat and Mrs. Stephanie, Did a wonderful job they are very sweet people they helped us out so much and gave us so much insight on things we didn't even know. If you're looking for a storage unit please stop by. They are always polite and so helpful.

My experience was great! Lorena Rios made rent completely hassle free. I totally recommend Cubesmart to family and friends!

Lorena Rios met me at the door with a smile and handshake. Great service and customer care. Very concerned about my size of storage and worked with me. Best experience ever.

This place is very clean and ran by professional staff. I had an issue that I could not resolve through the online portal. However, Stephanie was there to save the day. She helped me with my account and showed me how to set-up auto-pay and update my profile. The website is a bit confusing but she made it make sense to me in a way that I could understand. I recommend this place to anyone who is accustomed to receiving top-shelf customer service and expects the best.

Excellent customer service with Ms Pat! Very knowledgeable!

So far so good but ALWAYS you have chance to do it better.

They opened on time and made my experience really easy, Pat Parker was so helpful and kind, I was in and out and set to go

Pam was so helpful and nice! All of the office staff has been above and beyond nice every time I've been in.

The staff was very helpful today. The unit is exactly what we need and reasonably priced. I would definitely recommend renting storage here.

Pat at CR. 58 location in Manvel, TX is a wonderful, caring, and compassionate lady willing to help in any way. Your best storage option is at this location.

Nice staff, very helpful and understanding (I had to make change in size of storage unit - no problem DONE!). Fairly new but still kept clean inside and out.

Great customer service, knowledgeable and we didn’t feel rushed. Glad we chose CubeSmart.

Great service! I really enjoyed the timely service I received and was pleasantly surprised! Thank you.

Stephanie is the best, super kind and friendly, made the whole process easy and quick, answered all my question and helped me to make the right decision on which unit was best for my needs. Highly recommend

Nice and clean

OMG STEFANIE IS SO AWESOME AND HELPFUL, CAN'T THANK YOU ENOUGH FOR THE PUTTING THE LOCK ON MY UNIT...THE BEST!

Amazing customer service Pat and Stephanie were extremely helpful with the thousand questions I had not once did I feel uncomfortable asking what I wanted to know ! Great pricing the place is clean and well lit up. I would definitely recommend this place to anyone looking for storage

Went in today to make payment found out that the new CUBESMART PEOPLE TOOK OVER MANAGMENT ...THE PEOPLE BEFORE WHERE COOL .BUT MRS.STEPHANIE AND THE NEW PEOPLE ARE AWESOME WAS GREATED WITH A COLD WATER AND A HABD SHAKE .IF NEEDING A STORAGE AWESOME RATES WILL HELP U ANY WAY THEY CAN ...HIGHLY RECOMMENDED. CLEAN STORAGE PHACILITY O DID I MENTION THE GREAT PEOPLE WHO WORK THERE ...... COME HERE FOR UR STORAGE NEEDS

I have had a storage here for about a year now and I am blown away by the level of customer service that the on-site managers provide. They go above and beyond, and take great pride in taking care of the facility as well as the customers. Highly recommend!

Very clean. All of the staff is extremely friendly and helpful. Easy access to the storage areas. Looks that they provide dollies and trash receptacles. Water coffee and tea available during office hours. Best storage facility I've ever used. Easy in and out.

Good-looking facility great staff. Recommend this place to anyone.

Very nice facility

Solid independent storage facility. Will have my business again when the time comes

Staff is very friendly, and they keep the place clean

Cheryl and Al were friendly, prompt and professional. They provide a neighborly personal touch to customer service you don't see in businesses any more. Great experience in every way!

The assistant manager Robert helped us get the right storage at the right price very helpful