I have used many storage units in my past but was blow away by Donna's eagerness to help. I did not rent when I was there but will be coming back when we clean out the house and and prepare for showing. Thanks for all your help Donna!!
Donna was so very helpful to me and also had a very pleasant personality.
It made the whole process so easy.
I hope she stays at this location (Maple Leaf) for a long.
The company should really appreciate what a good employee she is.
Excellent job.
Thank you
Very helpful and patient with me as this was my first time ever to rent a storage unit.
Great service. The lady that works there (Donna) is super friendly and very helpful. I would definitely use this facility again if I had to
Service was great, was helped with all my questions. The manager Donna was friendly and kind. The site was as clean as could be as well. I will be recommending this locations to friends and family. Thank you!!
Thank you Donna for the quick checkin and friendly customer service. The storage unit and the property is clean, secure and well maintained.
Ery helpful and had the perfect unit for me.
Had a great experience with Joseph getting me situated with a unit and a very timely and professional matter!! Very knowledgeable about Public Storage as a whole and spent extra time looking for a place for me to store my boat at other locations
Glad to know that Public Storage still has such an awesome manager at this location. Ms. Donna is the best person to help anyone with their accounts and storage units. She is a real "GEM!" and I hope that they realize it and appreciate her! Thank you very much for taking the time to help "US ....All out" . We really appreciate you Ms. Donna.
Donna was very friendly and informative about a storage rental. She helped me choose a unit that met my needs. A great experience.
Donna has been an absolute pleasure to work with, very helpful and always friendly.
Donna was very helpful, friendly and knowledgeable. I can not say enough about her service and attention to detail.
Awesome and timely service by Ms. Donna
We have had the most wonderful experience with Donna! She was so friendly and accommodating to our storage rental needs! If I could give her 10 stars I would! Thank you so much Donna! We really appreciate it!
Easy to rent a unit online. Donna is easy to contact, knowledgeable, and personable. The facility and units are clean and easy to access. Good rates for units.
Travel Trailers Attention!! The entrance to the property is very steep, our 28' Forest River trailer scrapes the rear end AND causes damage to our black/grey water pipes every time we exit. Tried a variety of things, but nothing worked. It's a great property, great prices, great management, BUT may not work for certain types of towed vehicles.
Thank you Donna for helping me decide on what size unit I needed.
Ms. Donna was great help. She had me in and out in 15 minutes
A+. Good and quick service.
Sarah Jo was very helpful and provided great service as we rented a unit.
Donna is outstanding. She makes you feel welcome and is always very professional. I would recommend this facility to anyone needing a storage option.
Donna was super helpful and friendly when I went in to ask about prices. Thanks so much!
the gm was very helpful and help out explain the plans they had. would definitely let me friends and family know.
Sarah checked me in. She was very pleasant and knowledgable.
Great time and good customer service. If you need boxes grab them here.
Donna is very pleasant and provides great customer service!
Great service with Donna very knowledgeable and efficient. Keep up the great work.
Been here close to three years, absolutely love this place and easy handling office workers. So helpful and extremely attentive. Thank you so much Public storage
Very clean and well maintained property! Donna was also very helpful and professional! Excellent service 👍
Went here to check out sizes and prices. Donna was so helpful. She's a great employee
Donna was very helpful, and the property was clean.
Donna helped me with my account and answered all my questions!! Truly helpful in every way.
Donna is amazing! Wonderful customer service and nice clean safe facility!
Fair prices, great customer service, clean storage. See Donna, she'll take care of you.
Donna was very friendly and helpful. Clean property!!
Hats off to Donna for helping me find my unit and assisting me with my stubborn lock.
Beware when trying to schedule a reservation for parking RV spots. When they make a reservation it is only securing the price and not the actual parking spot. When we were called to confirm the reservation was told our spot was given away and we had no spot even though we had a reservation. Very misleading and frustrating when each location does not communicate well. We were moving across state needing this reservation thinking a reservation would hold a spot. Told the day prior to moving our spot was taken. Terrible customer service and will NEVER give them our business .
Lori is your go-to around here. Knowledgeable, gets things done and customer service is all on point. I rented a storage space here for 7 years because my daughters and I lived in the subdivision next door with my parents, moved out and didn’t need the space anymore. Lori was very helpful with the exit process.
Love this storage place. It is very clean and well maintained. Security seems to be on point as well Lori was so sweet to walk the property with me so I could see how big a 10x25 was. She went over and above to make sure I was well taken care of when I had to rent an additional space at the very last minute. Thank you Lori.
Got helped by Lance, excellent service and knowledgeable about the place. Great experience
Lori was very helpful and professional!
Chasendreamz Relocation have done many moves at this location give them a call great prices.
Lori was extremely helpful. Superior customer service skills!!
Very helpful and to answering all my question..
We got a couple of units very quickly online with no issues. Clean environment.
Lori was great to deal with. Very easy process mostly due to preparation on their part.
Lori was excellent. Very friendly and knowledgeable. And also informative about their facility
Lori was very helpful and friendly
Professional. Lori waves at me everyday. Which give a personal touch to renting a space.
Janise has excellent customer service and did a wonderful job helping us out with getting a storage unit.
Lance ensured a smooth, seamless experience, which sounds like it shouldn’t be a big deal, but as we’ve learned this morning is apparently difficult for competitors in the area to pull off! So thank you Lance, sincerely appreciate it.
Talked to Lori about storage options. She's definitely a 5 star employee. Answered all my questions with a smile. Way to go Lori and Simply l!
Went to discuss a future storage rental, and the staff were extremely helpful and friendly! Lori, the manager was very informative and willing to work with me in anyway possible
Thank you for your help Lance! Easy move in!
Great prices and friendly staff
Rented a climate controlled space. Access was easy, space very clean and we had no security issues. Great experience
Process was easy and efficient. Site personnel were professional and very friendly.
Ms Lori thank you so much for being so patient with us, much love ❤️
Ms Lori is great we were in and out and the price for the unit was reasonable. Thanks Lori
Lori was very helpful, efficient, and professional. Definitely recommend!
Lori was great! Finding a place you trust to hold your belongings can be difficult. She was very helpful and answered all my questions! Definitely made me feel comfortable trusting them. I highly recommend!
I had a friend who was looking for a storage place and I told her about the storage place on Maple leaf in league city they have really great service and they explained everything to you Miss Elicia and Miss Lori are very nice and sweet people who knows there job very well and are very welcoming
I’ve been looking for a storage unit and a friend recommended me to come here and I don’t regret it. I spoke to Lori and she was really helpful with everything. She was super sweet, answered all of my questions, and went above and beyond to make sure I was receiving the best service.
I had been struggling to look for a good storage for my things something close to home and affordable. I went in person and Elicia was super helpful And great customer service. She explain everything to me and answer all my questions she was super helpful. If you are looking for a self storage I would really recommend this place and ask for Elicia she takes the time make your experience great and answer all your question.
I came to purchase a storage unit over the weekend. Spoke to a young lady named Elicia. She was very helpful and explained everything to the tee! Thank you so much for your service looking forward to recommending to family and friends.
Management is always helpful at this location!
I was moving and needed storage quick and low and behold I was in a unit that day . Awesome customer service and hospitality.. highly recommend...
We recieved wonderful service and an overall great experience.
Such an amazing staff of knowledge and professionalism.
Very clean and organized in a systematic order.
Pleasing to see that the staff cares about the company as they are truly the initial representation of a successful Establishment.
I will always do business with you in the future.
Thank you for your professionalism.
Great customer service, the ladies in the front were the sweetest and got me signed up and ready to leave quickly which is what I needed on a busy moving day. Facility is clean and organized as well! Love that. Would recommend!
in and out within minutes with the unit, lock and a good rate. Lori was extremely helpful and friendly.
Moving is always stressful and I’m used to having an on-site storage unit within my apartments to store some of my personal belongings. So, when I moved somewhere that didn’t offer that I was nervous to have my belongings anywhere else. After going to this facility I was immediately put at ease. Lori was very helpful and patient while she answered all of my questions and overall made my experience a great one! If you’re in the market for storage needs, this is the place!
Eliciaaaa was the best !! THANK YOU SO MUCH FOR YOUR HELP!!!
Elicia was the best part of the entire visit.
Getting set up with a unit was smooth and easy. Elicia was able to help me and get me in and out.
Elicia has the best customer service
This place is the worst you can choose for storage. I paid for an A/C controlled unit since before they owned the property. The power was off for almost 3 months. They still continued to charge full rate for temperature controlled units when I couldn't even see inside. When I asked management they said they informed their district manager. I even called corporate. Nothing was done about it. This place doesn't care about your belongings. They didn't even tell all of their customers about the power outage from March 2022 to Maywasn't. I assume to hide it. I have a phone recording regarding the issue with a manager named Laurie/Lori agreeing that its not right and something should be done. It never was. And I have 2 videos one in March 13th and one in May 18th of the power out and myself trying to put my belongings into my unit. In the dark. When I followed up regarding the issue they said it had been taken care of. And it wasnt. And proceeded to charge me again. I was never called by anyone. Or reimbursed for the months of the power being out. They can have the unit. Please do not use this place on 141 Maple Leaf Dr. I really hope the entire corporation doesn't treat all their customers this way. Sad and unfortunate.
Rented a unit at the League City/Friendswood location. The staff was amazingly friendly and helpful. Both rental and move out was easy, which was very nice!! I would not hesitate to rent at that location again!
This facility has been great. The on-site manager always takes great care of us and makes us feel like family.
Great customer service!! Lori and Elicia are very knowledgeable and friendly! Super clean and great location.
Great customer service! Elicia was very helpful, walked right in & Elicia was more than happy to assist me! Highly recommended if you’re looking for any storage companies!
Over 700 units; super large.
Horrible company. Impossible to get through to management or corporate about ongoing issues. AC has been out since November 2021, it is May 2022.. still being overcharged for a climate controlled unit that has NO climate control!!
Didn't even find out about the issue because the company failed to inform it's customers. Can't believe this is allowed!!
DO NOT USE THIS STORAGE FACILITY.
The staff was very experienced in their knowledge and met my needs to perfection. I’ve recommended Simply Self Storage to all my friends. Keep up the great work and friendly service!!
For the first time getting storage everything went great! Thanks to the staff there! They were very helpful and informative.
I've had some bad experiences with storage places. However, this location was pretty great. The staff are very helpful, informative and nice. Elicia was so bubbly with alot of energy which made me feel extra welcomed. I would highly recommend using the storage location.
I never make reviews, I feel that I'll just be giving out participation trophies. Why should I give an establishment a positive review for just doing their job? I know it doesn’t sound nice, but that’s just how I feel. Then I came to this storage place and I felt I had to make my very first review. This place was so clean, the staff there were so nice and knowledgeable about their facility. At first sight, I thought, this is going to cost a pretty penny. But to my surprise, the rates are very reasonable! Smiling faces, very clean, and very reasonable prices! I’m recommending this place to all my family and friends.
We are currently moving from Pearland to League City. Our house is not ready so we had to put all of our stuff in storage. Lori assisted us and was so helpful. She made the entire process easy for us. She asked questions about what we were storing and made a recommendation that we get the larger unit. She was so right. All of our stuff fit perfect. We have been using Simply Self Storage for a few months now and are so happy. We even had furniture delivered there recently to a new. Lori and her staff just make it easy and they are so friendly.
I have been in the market for a new storage place and after visiting this one, I believe I have found the right fit. Lori and Elicia were very knowledgeable and helpful, the place was clean, and it is in a great location. I am looking forward to using them.
Great storage place very friendly staff with amazing customer service , also very clean glad my friend told me about this place !!
New company Simply Storage is terrible. Management ignores common sense and hides behind company policy. Was a customer of Storage Choice at the same facility for years but moving out as soon as my current month is up.