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Public Storage Self-Storage Units at 1460 S Interstate 35 E, Lancaster, TX
Address
1460 S Interstate 35 E
Lancaster,
TX
75146
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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10'x5'Online only price$ 79/mo
Small 10'x5'- Outside unit
- Drive-up access
$ 79 /mo $ 105Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 82/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 82 /mo $ 164Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 87/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 87 /mo $ 116Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 94/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 94 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 97/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 97 /mo $ 194Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 102/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 102 /mo $ 204Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 114/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 114 /mo $ 152Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 120/mo
Parking 10'x20'- Uncovered parking
$ 120 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 122/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 122 /mo $ 244Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 136/mo
Parking 10'x30'- Uncovered parking
$ 136 /mo $ 181Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 137/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 137 /mo $ 274Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 156/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 156 /mo $ 312Best Price Label+ one-time $29 admin fee
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10'x35'Online only price$ 165/mo
Parking 10'x35'- Uncovered parking
$ 165 /mo $ 219Best Price Label+ one-time $29 admin fee
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10'x40'Online only price$ 172/mo
Parking 10'x40'- Uncovered parking
$ 172 /mo $ 230Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Lancaster
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Storage Near Lancaster, TX 75146
Self storage near Bear Creek Nature Park in Lancaster is located between Parkerville Road and Bear Creek Road on the east side of I-35E, and convenient to I-20 and the communities of DeSoto, Glenn Heights, and Red Oak.
Small Storage Units Near You in Lancaster
Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after a round at Country View Golf Course to keep your trunk free for other hauls. Dallas College Cedar Valley students living in tight quarters can free up some elbow room with these handy storage rentals about the size of a large closet.
Households around Rolling Hills Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for play at Lancaster Community Park and days spent at Joe Pool Lake. Behind the athletic equipment, bike storage, fishing tackle, hiking gear, and beach toys, you can store rarely used items like holiday decor and off-season clothing.
Medium Storage Units Near You in Lancaster
Residents of Bellwether Ridge Apartments, Rolling Hills Apartments, and others sharing a condo or apartment nearby can store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, these square storage spaces can hold three rooms of furniture, decor, mirrors, clothing and more while you decide what to keep. Small businesses along Parkerville Rd outgrowing their locations can store excess inventory, supplies, seasonal displays and filing cabinets in these versatile storage rentals.
Large Storage Units Near You in Lancaster
An outdoor 10x15 storage unit is ideal for long kayaks, canoes, and standup paddleboards because the drive-up access makes it so much easier to load and unload for frequent use on the Trinity River Paddle Trail and Joe Pool Lake. Pack in camping and fishing gear along with your oars, paddles and safety equipment. Capable of holding four rooms full of furnishings, these hefty storage rentals are great during remodeling projects or when moving apartments. Or clear out your garage and park the cars inside once again.
Homeowners around Lancaster High School or DeSoto High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are new to Lancaster or between residences, store the contents of a three- to four-bedroom home in one of these large storage rentals while you look for your new place. For larger projects or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can hold seven-plus rooms of belongings.
Storage near 75146 offers indoor storage units, climate controlled storage units, and outdoor storage units with convenient drive-up access in a wide range of sizes. Cheap storage here also includes ample vehicle storage options from covered car storage to larger spots for RVs & boats. Boating enthusiasts can launch at Joe Pool Lake for pleasure cruises and fishing. Lancaster Public Storage has storage solutions to meet your residential and commercial needs near Bear Creek Nature Park.
When too much clutter piles up or you are just moving to Lancaster, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 75146 at 1525 W Pleasant Run Rd, Lancaster TX 75146 and 1817 N. Hampton Rd, DeSoto TX 75115.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 498)
great service
It was excellent.
Amy was amazing she made everything so easy she answered all of my question and the property is very clean
Very fast and easy process
Arie was very knowledgeable, professional and friendly..
BEWARE! BEWARE! BEWARE!
THIS IS DEFINITELY NOT THE US STORAGE COMPANY IT ONCE WAS! notice the reviews referring to Mary are old. She was great! That was US STORAGE! This new storage has raised my rent from Feb at $143. To $201 plus ins by Sept 1st. I was paying $123 prior to the transfer of ownership. They claimed to have reached out to me but I never saw any increase letter or email. They are quick to call me if there is a payment issue which I never had any of those issues with US STORAGE! This new storage just charged me a late fee due to some cc issue! I spoke to the person Amy and told her I'd be right there to take care it. When I arrived she said I would have to pay the late fee and new rent rate before she could request the late fee be removed!
Total: $256.20!
BE SMART! THERE ARE BETTER OPTIONS IN THE AREA! Now let's see if my storage gets broken into! I'm outta there!!
Amy was the best and very helpful at the Lancaster I35 location facility was clean and storage is conveniently located I would definitely recommend this location and Amy for her outstanding customer service!!!!
If I could give zero stars I would. This is by far the worst most unprofessional most no regard for anyone or anything I’ve ever dealt with. They have RATS! & they’re only solution to them is topgun no pest control no compensation for all the things affected by rat feces or anything just outright a hot mess. They also have leakage in some units . PLEASE RUN FAR AWAY FROM THIS STORAGE AT ALL COSTS!
Amy was awesome came to the property just for her she answered all of my questions and the property was very clean highly recommend
After a month of sending evidence of items stolen, police report, claim was denied because there was no burglary. The Orange insurance only covers burglary and not theft, how convenient of Public storage and their scams. And emailed the district manager, he called me and according to him the pictures that was taken of my unit was deleted because the unit was paid, how convenient and the cameras "should" be working but wasn't sure. Oh and he decided to block my email after asking for proof of my lock being cut because my stuff was stolen after they cut my lock. I see why there is a lawsuit against Public Storage they are scam artist. Their insurance covers them not us. Get your own insurance for your unit. Matter of fact don't even rent here. They won't keep getting away with this.
Amy was amazing she made the process very quick and easy I would recommend having her help you Everytime
Amy was very helpful she explained everything for me and made the process simple
Amy was very helping she made the process very quick and easy
Review from my wife Christina..........Since US Storage switch over to Public Storage, there has been numerous break ins including mines. When I got to my storage, my lock was cut off and public put 2 locks on mines. So when I had the manager take the locks off and she was confused as why my lock was cut off and when I brought it to her attention about the break in she responds "oh your storage wasn't already like this" Now why would I trash my own storage, break glass everywhere. The only helpful thing she did was hand me a pamplet with the insurance information listed. Now I'm dealing with having to remove the little stuff I had left and throw away everything else. No type of concern from public storage. Police brought it to my attention about the multiple break Ins and asked if I was ever informed about the break ins....which I wasn't. I'm puzzled on how someone has access to the gate codes to get in and get out, access to cut off locks and there are cameras that work, but no one is saying anything about it. Sounds fishy to me. Ms. Mary from US Storage would of never let this happened! Public Storage do better! This is ridiculous, people work too hard to have their things stolen.
Who did you hire superwoman this you lady is sweet funny hard working I see her running around cleaning and helping people smart choice on that hire thank you apples
Thanks Ms Apollonia for your service for being patient with me and understanding we need more workers that are this patient with quest You showed us it’s still good people out here too I wish u nothing but the best Thank you
Excellent facility. Mary Hargrove is most helpful! Thanks, Mary.
Apollonia was so welcoming and sweet helping me through my new lease agreement .
At this facility in Lancaster TX by Interstate 35 the lady at the front desk she has a great customer service there I wasn't sur what I needed and she showed me what she has available and very nice buy the way friendly smells real clean in that office the whole facility looks clean I wasn't sure what I needed and miss Apolonia explain to me what she offered with a great attitude and I went and got a unit thank you miss Apolonia
Stopped by today to pay my bill. They open at 9am supposedly. We stood outside the door until 934am. It was a sub at the desk. She stated "I got in late. I mean early, but i couldn't get into the system and I have things to do before I open the door." Really? There were 5 of us waiting. When she finally slowly walked to the door, she didn't speak or apologize for the wait.
No sense of urgency. Disrespectful. Zero customer service skills. The couple ahead of us was speaking with her calmly and respectfully but the agent was being extremely rude. The sub told the customer he was being rude. Twice. The customer was calm despite the fact someone broke into their unit. Wow. We're moving out.
I have a storage here and I love Ms. Mary is very outgoing and is always a great help when I am in need .
Ms Mary was so friendly and helpful. Great storage facility!
Ms. Mary and Ashley were great
Ms. Mary was very helpful and the building was so nice and clean. And customers like me really appreciate great customer service, and that's why I am satisfied with my decision.
Great ❤️ personality, lovely location and very clean! Ms. Mary is absolutely the best!
Made arrangements to meet after work at 3:30, no one onsite. I stayed because I wouldn’t be able to return for over an hour.
Ms Mary was a super sweet lady and did her best to accommodate me.
The property definitely needs some attention. I thought it was odd that for a climate controlled unit I would have to go check the unit after a heavy rainfall for damages.
Miss Mary and Miss Latonya are awesome they were so friendly and helpful the place is clean and bright, can't wait to bring my stuff.
Mary was very helpful and attentive to my needs.
At the Lancaster location Ms.Mary was a delight and very helpful. Was searching for storages and chose this one just because of her personality alone. I found 2 others that was a little cheaper but with our conversation, I felt like I can trust this location with my belongings
Hello People!! I just wanted to take a minute and let everyone know that Ms.Mary at US Storage is an absolute pleasure! From the get go you just feel like you have been friends for a lifetime. Y'all go check her out if you are ever in need of a storage unit! I can not thank you enough for your time and help! 🤗 May you and your's have a wonderful n blessed lifetime! ☺️
I had a very easy & helpful experience getting a storage unit here.
Thanks to Ms.Mary she is such a nice person to deal with!
Had a great experience with the manager Ms. MARY! She is very professional and very helpful!
Ms Mary is very friendly and very helpful and explains everything to you. Great customer service and a very friendly smile. I highly recommend using this US Storage location!
I completed all move in online. Went to pick up the keys. Mrs.Mary was very helpful and welcoming. I love her spirit she was very professional, super good customer service. I would definitely recommend her for your storage needs. The facility was very clean.
My Mary was very professional and nice to me and gave all information needed for the leasing of the property.
My experience yesterday was a five star experience the little lady Miss Mary was very professional and also very helpful she made sure my experience with getting a storage was as pleasing as could be she walked through the whole process to assure that I was satisfied that Miss Mary for do a exceptional good and going over and beyond I will be referring this facility to everyone I know thanks again.
Thank you Miss Mary you are so helpful and loving
Highly appreciate Ms Mary. She sets the standard of the true meaning of gold standard customer service.Heck She is platinum standard! She is a true professional
and is genuinely kind and friendly. She is informative and takes a personal interest in her customer's needs! This is why I highly recommend this store location of US Storage - 1460 S I-35E Lancaster TX 75146. Mary will gladly take care of your storage needs and share her friendly smile all the while!
Ms. Mary very helpful and informative about the lease and unit felt real welcoming.
I was I. Fire need of storage for a short period of time due to relocating. I had the pleasure of working with Ms Mary to finalize my lease. She is such a kind soul. I ended up chatting with her for a little while. It felt like we had known each other forever. She made me feel so welcomed. It truly shows that she not only loves her job but that she truly has a love and passion for people. I’ll definitely be referring some friends and family to Ms Mary if they’re ever in need of a storage.
Miss Mary deserves a raise because she is a good person, and she gave me some good prices and broke it down very well for me to understand thank you Miss Mary for your help, and I will be seeing you soon
Mary was the nicest person i have met, sure gave the best customer service. Will surely come back in
She was very informative and kind. I look forward to working with her and I feel that she had my best interest at heart.
Tonya and Ms Mary were a lot of fun and made sure I got the right size storage. They explained the lease agreement and were very thorough. I highly recommend storing at this location!
Tonya and Ms Mary are fun and they were very helpful with my storage needs. They made sure I understood the lease agreement. I definitely recommend storing at this location.
Ms.latonya was very helpful. Thank you so much made my process very easy.
Ms Mary was a very helpful and very very attentive to what we needed to get done! ! I would really recommend you to come see her if you need a storage
Very satisfied... come see Ms Mary !!
Mrs.Mary was very helpful during my process of checking in and out the storage. I strongly recommend shopping with her…
Ms. Mary was very helpful,sweet and good customer service and very helpful in every way
Ms. Mary was very helpful and informative. She is a great blessing to the company
Mary was an awesome individual that runs the facility by HERSELF and was able to help me in a timely matter given I had a very tight budget and no control of my moving situation. You can truly feel the quality of the establishment in the management here and I would highly recommend.
Great ladies to work with! Nice facility! Highly recommend to store your belongings with Ms Mary
Mary was very informative and helpful. Thank you for simplifying the process!
Moving is very stressful for me! It was a wonderful experience working with Ms. Mary.
Ms. Mary was so professional. Got me in out. Definitely has the best quotes! Ms. Rocks!’
Fast and friendly service provided by Mary; she is very professional and knowledgeable about the business and processes; highly recommend
Ms Mary was very polite and values her job to the highest. I liked her enthusiasm and spirit. This location is helpful and has reasonable prices. I Strongly recommend
Great experience...Mary handled all of our requests and issues with great professionalism.
I so glad I choose this storage, miss Mary and Tonya was so helpful. Thank you for your help.
Excellent service from ELTON
Came this morning, spoke with miss Mary , what an amazing customer service, she was so helpful and friendly, you should hire more people like her. Thank you Mary for your services
Ms. Mary is very friendly and helpful and makes sure your storage needs are met. Very nice facility to store your belongings.
Ms Mary took personal care with my rental
Mary was very helpful and easy to work with. This location has great prices. Highly recommended.
Ms Mary was so helpful in finding me the perfect size storage. She is very friendly and warm and easy to talk to. Take your storage needs to her and enjoy true customer service and a very nice and clean and well kept facility.
Ms Mary was very polite and values her job to the highest. I liked her enthusiasm and spirit. This location is helpful and has reasonable prices. Strongly recommend
Awesomeness!! Mary is completely amazing and patient. You won’t be disappointed.
Greatest customer service
Mary is amazing!
Spoke with Mary at US Storage. She was able to get my son into a storage unit with ease and a low payment. Mary is very personable and she explains everything in detail. She made the Process Very Simple‼️
Ms Mary is so friendly and helpful and really listens and understands what true customer focus and service is! Leased for 5 years with her and highly recommend this storage location.
Ms. Mary & Tonya are the absolute best. The facilities are nice and clean. Ms. Mary was friendly, thorough with all the details & helpful in answering all of my questions.
Super friendly and thorough staff.
Ms. Mary the manager was just was just awesome setting up my space at US Storage. I would recommend anyone to some she her if you are in need of storage space.
Ms. LaTonya was very nice and informative. I recommend reaching out to her for storage needs.. Thanks Tonya for everything
Latonya was great! Awesome service and facility is immaculate!
LaTonya was awesome, very knowledgeable and helpful. A+ rating
Excellent customer service and reasonable prices. Mary, the manager, always has the customer’s needs in mind.
Clean facility, easy to access - highly recommend!
Glad that I find this place!! Mary is the best and help with everything!! Price are the best!
Marvelous experience. Latonya was an amazing help. Broke everything down smoothly! Look forward to storing here!
Ms. Mary H. was so sweet and very welcoming. She has a very Good spirit and took care of business. Go check her out… good place to use if you need storage!!!
Mary was terrific, place is very clean and well kept.
Best experience I've ever had with dealing with a storage facility. Please ask for Ms.Mary she will take care of you.
Ms Mary was a Sweetie. Her service is appreciable...facility is very clean & convenient. Go see her. You'll be glad you did.
Worked with Latonya! She helped me fast and easy! Was in a rush so I was ready to go!
Mary Hargrove was very instrumental in finding the best available units for my personal needs.
Ms. Mary was very personable in helping me with my storage needs. I will be sure to refer more customers to her in the future. She was so helpful and to be honest this is my very 1st time ever to provide anyone with a review!
Ms. Mary is super great and knowledgeable! Loved how she made me feel comfortable with booking my storage space. True and genuine customer service! She has a wonderful spirit! Highly recommend coming here for your storage rental needs.
Responsive and positive. Very personable and knowledgeable
Great customer service from Miss Marty. Friendly & explained everything about the units to help us choose the correct size we will need.
Great customer service! Miss Mary was super helpful and nice.
Been a customer for a couple years, Mary is one of the best. Make sure to come in and see her!!
Mrs. Mary was very helpful in helping me store my items during my move. I recommend US Storage Centers.
Ms. Mary, one of the finest in company to work with. 5 Stars
Very professional and polite. Customer service was great. If in the area and Need storage space I highly recommend this place 😊
Very detailed and helpful.
Was able to explain everything and assisted through the entire process
She should be a manager she is great in public relations
Mary was very kind and professional.
I rented with them for a little over 6 months. Mary is very sweet and helpful. She gave great customer service from beginning to end.
Mrs. Mary is so wonderful! Helped answer all my questions and made the process so easy!:)
Update 9/1/23: Just closed out my unit after having it for a year! Mrs. Mary made this whole process so easy and truly recommend working with her!
Needed to do an emergency move Needed a storage she was so helpful and really nice. She is definitely a keeper.
Ms Mary was so nice and very detailed she made my experience painless and easy to understand.
Ms. Mary is very professional and really cares about the customers needs. She really sweet and explains everything about the storage
Mrs. Mary was awesome. She took her time and made sure that I understood everything.
The property manager, Mary Hargrove is very knowledgeable of the various products/services offered at US Storage in Lancaster. She is also very personable and goes the extra mile to ensure that she meets all of your individual needs! In addition, she is always available when I have questions.
Ms. Mary is a very nice individual. She is very prompt and specializes in her position. Excellent customer service.
I recommend US Storage based on her professionalism.
I'm glad to be a client.
Mary greeted me and my boys at the door with a great smile, and absolutely the best customer service ever.
William
Ms. Mary is a kind and welcoming face. Always smiling and ready to get you taken care of. A talker like me, but that makes the experience comfortable. My dad still has a unit here and I'll see Ms. Mary again! Go see her. Thanks!
Manager of this property is an exceptional employee.
Mary make a amazing work.
Ms. Mary is very nice and very thorough..
I paid almost $400 only to have rats infestation in my units. I started getting things out & stop kids way because of them. I did not want to risk them coming into my new home so I lost a lot of my valuable good things. I am disheartened and disappointed especially being that I paid so much to avoid these issues
Ms. Mary, the manager, is a great person to work with at US Storage Centers. Great facility!! I was a previous customer and had to come back because I had and will have a great experience with the management and the facility.
Mrs. Mary was absolutely amazing. She helped me out tremendously. I highly recommend this storage for the amazing customer service!!
I will mostly definitely use again
I must leave a review Mary was so patient with me and my needs. I would recommend Us Storage it is very clean and all my stuff was all when I picked up
Had been to 5 facilities between Lancaster and Red Oak. Came in Latonya helped me get situated and on my way. Very informative 👏 on what to do and not to do. Thanks in advance ☺️
Ms. Mary is a sweet, and honest person; who goes through great lengths to help her customers.
Mary was very friendly and very accommodating.
Ms. Mary is a ray of sunshine and smiles! Very professional!!! But above all she is the epitome of customer service!
I love Ms Mary, ran into a few hiccups with my storage unit and she was able to take care of me really quick. I will always use their services.
Ms. Tonya and Ms. Mary were very professional, helpful and made this process very easy. This is my second time renting a unit from this facility. They will always have my business.
Ms. Mary was very professional and has calming sweet soul. Definitely would recommend this place to Friends and Family
Ms Mary was absolutely wonderful, sweet, kind and helpful.
Loved speaking with her
Highly recommended. Took care of all my needs and the spaces are clean.
Very very helpful Mrs Mary more than u will every know.
Mary was great!!! Really great spot for storage!
Ms .Mary is very nice she was a great help with everything. Everything looks great . You will be very happy .
Ms Mary is professional, friendly and helpful and informative and personable and I highly recommend storing at this very clean facility.
Mary is the best person to work with, she's awesome!
I absolutely love Ms. Mary!!!! She is very helpful, understanding and makes everything work out for the better. I feel secure in having my storage unit on this property.
Mary at US Storage Center was a great help with my needs for parking space. Very nice attitude.
Mary is awesome! And always very helpful and cheerful. I'm super glad I found her for my storage needs.
Ms. Mary was very professional, nice, and always willing to help me when needed. Thank you and I appreciate her so much! 😀
Miss Mary great with great pricing
Ms Mary was very helpful and very nice! I liked the easy access to the storage property. Very nice and clean property and I highly recommend leasing with US Storage.
Great customer service provided by Ms.Mary very professional & helpful.
Great location, just off of I35.
Miss Mary is very helpful and full of joy great customer service. She made my process super easy, I highly recommend you seeing her if you want great customer service.
Ms. Marry was the best at helping me book my storage ! Very professional and kind . Definitely recommend the service. Thanks again ! Best in town.
I selected this location because of there reasonable prices and ease of reserving a unit. Ms. Mary was very helpful, polite, and an overall great person for me at this stressful time (moving). I want to thank Ms. Mary for going above and beyond to make my experience less stressful!!
Mary was very knowledgeable of her job job a good people skill enjoy meet her
Mary was so wonderful and helpful! She made me feel like family! Even gave me the hug that I needed going through this transition!
Mary is heaven sent going through personal issues and she made the process so easy and actually cared about my concerns and needs. She wasn't just looking to rent a unit but cared about my situation and recommended the perfect size of unit. I have used other storage facilities and they are always trying to upsell. She takes pride in her job and I really loved how clean and professional but heart warming. I will definitely recommend her to friends and family. Thank you Mary you will never know how you touched my heart today.
Ms. Mary was such a great help, she was kind, considerate & willing to work with her customers. She’s honest about their prices & is not here to rip you off. Definitely recommend storing your belongings with them.
Mary is Awesome thx for your help
Great support!
Mary was very helpful. She was very thorough and courteous.
Great customer service miss Mary is always A1
I was unable to finish setting up my account on my 1st visit because she was more focused on venting than working. Two hours in that office!!! Then she sets me up on autopay and doesn't disclose to me that she's setting me up to make a recurring monthly DONATION to a charity I've never heard of!!! I am beyond furious and will never do business with the company again!
This place is amazing! Mary was beyond helpful her positive energy/spirit was everything. I can honestly go on and on about her as if I known her already. Thanks again MARY your great.
I really enjoyed the easy enrollment. Mary was great to work with and gave me a lot of helpful info when signing paperwork. The units are great and I really like this pin locking system as I feel like it would make it harder for thieves.
Very great customer service.
Mrs. Mary very helpful.
Ms Mary is the most awesome person ever. She makes you feel welcome and alive. I thought I was buying a new home. Great customer service.
Ms.Mary is an outstanding person; she knows the real meaning of customer service. She was on point whenever I needed support, and I would recommend and trust her in the future if I ever had to store my possessions once again. Thank you!
I have been a customer almost 7 years from when it was Assured Self Storage. Local management was always responsive to any problems. During the first 4 years or so there were modest increases in the rates. This changed when they became part of US Storage. There have been 3 rate increases since April 2022 always stating stating supply and demand, upgrades etc. My rate has gone from approximately $135/mo to 203/month in less than a year. It took me less than 10 minutes to find a larger unit for approximately 1/2 of what the new rate will be. If there really was a shortage of space, I couldn’t have found a space so quickly. The owners are betting that most people don’t want to move so will continue to accept the unreasonable increases. As far as improvement for the past month the access gate has been out of service more often than not.
I would advise searching a bit to find more bang for your buck. Other places are offering much better rates with low or even free first month rent.
I would definitely recommend US Storage Centers in Lancaster, Tx to Friends and Family. The property Manager Mary is so Friendly and helpful with my personal storage needs. Thanks again so much
Ms.Mary has been a wonderful manager and friend to me,for the past 5 years. Going to miss her smile and conversation.
Did her Thang, got me right on the money 💰
Ms Mary is awesome!! Very helpful!!
Great service. Ms. Mary gets things done the right way. She took the time to explain things to me. Her professionalism is A+ rated.
Ms. Mary has and was a great agent to work with. She really made me feel part of the family. Her facility was really clean. This has been my second time with this company and her service and hospitality never change. She was also great about calling me when I forgot to make my payment. I just hope that all your managers is as great as her. May God continue to bless her in all her endeavors with this and outside this company.
Vincent McDonald
Unit 1001
Excellent customer service. Latonya was awesome. Very knowledgeable and helpful. I highly recomend this facility for your storage needs.
Mary was extremely helpful and made sure I selected the right size container for my storage needs. I was doing an unorthodox cross state move and she was very accommodating. I would gladly suggest this location to anyone needing a storage container.
Mary the rep is very friendly and so helpful with the process.
I spoke with Ms. Mary. She was very helpful and answered all of my concerns in reference to the storage unit options. I believe she had my interest at heart and found the best storage for me and my family at a great price.
Very friendly very helpful
Ms. Mary at US Storage helped me with securing the correct storage unit for my belongings after I was given an incorrect size!! She was very nice; very helpful and fixed everything that went wrong with my unit. If you need a storage unit please Ask for Ms. Mary the manager at US storage such a sweet individual!!! Thank you again for all your help!!!
Mary es súper amable y da una atención al
Cliente increíble 😊
Ms. Mary was great! She was welcoming, well informed, knows what she’s doing & treats you like family. You won’t find anyone or anyplace better than here!
I’m looking forward to a pleasant experience with her by our side!
Ms.Mary is the best! She went out of her way to help us and is very sweet! So glad we decided to get our storage here.
Mary Hargrove is a very personable person. She really made me feel welcome when I was renting my unit from US Storage Centers.
It's very rare that you find someone that gives you that great customer service. Mrs. Mary was very helpful, knowledgeable and friendly. She's a doll. I will use them again.
This establishment is nice and well maintained.
Tonya was very kind and helpful.
Mary is a very helpful person 👍
Mary was so helpful. I will be back as soon as I need more storage space. You have a very dedicated employee with her. Thank, you Mary. Rex Kirkland
Latonya was VERY helpful and nice I would definitely recommend going there I will be back if i ever need a storage unit again
Great Customer service and Lovely personality ... Thanks Ms. Mary
Good customer service
Mary was very kind and efficient in making sure I have what I need at a fair price. She was cooperative and helpful which made the process very effortless. The location is secure, clean and easy to access. I highly recommend working with Mary.
If you want great customer service, and someone who is honest and helpful. Go to US Storage Units - 1460 S I-35E Frontage Rd, Lancaster, TX 75146, United States and see Mrs. Mary! She is excellent and extremely helpful. We have one parking spot for an our food truck and just added a storage unit. I will come back to her every time for my storage needs!
I rented my unit online and received a discounted rate. Once I arrived at the facility the check in process was super easy and very professional.
Ms. Mary is soo sweet and helpful! She definitely made my chaotic day a breeze with her patience and generosity!
Professional
Tonya, was a tremendous help on a very cold and icy day!
Came in and Ms Mary got me and my mom situated with our new storage unit. Great customer service. Looking forward to our new relations with this company.
Miss Mary was the best she's very outgoing and outspoken I love her personality
Mary was so sweet to work with!! She explained everything so thoroughly, was very kind and professional. I would definitely recommend this location for storage to anyone that is looking for a safe and well taken care of facility.
Great costumer service Tonya went above and beyond to ensure that I was a satisfied customer
Mary was very helpful and thorough during my visitation to open a storage unit. Also a very thoughtful person as well.
Mrs. Mary and her staff communicate effectively and care about the service of each customer.
Ms. Mary is a very sweet and helpful person for U.S. Storage.
She’s the best!!!
Mary is absolutely wonderful!!! It was a pleasure talking to her. She was very knowledgeable and so very helpful. She deserves a perk or two. 😘🥳
Ms. Mary has always been very helpful with all of my move in and move out needs, which is why I am a repeat customer!
Good storage to store your belongings, good customer service by Mary in the front desk
Customer, Mariano
Great place
This is my second time to buy an auction unit at this facility and it was another very professional and friendly experience.
With the access schedule I had plenty of time to empty the unit.
There were plenty carts available
The manager Mary, keeps the property nice and clean. She also showed me how I can donate anything that I don't feel like moving out to their charity sale which benefits people in the community
Very well-run store.
Mary is very knowledgeable and friendly. She’s quick to answer any questions or concerns. Great place for storage!
What’s great while I had a storage unit there thanks to Ms Mary
1st time I get a storage for my needs I can’t be more happy with the help I got from Mary the manager if I ever need an storage again I will come again
Mary was very pleasant and easy to work with. She made my experience smooth and quick.
Mary's great lady is in the office
Mary is a excellent
Excellent service.
Mary is the absolute best!! Clean environment, very pleasant experience!!! I would totally recommend this place for your storage needs.
Ms Mary was very friendly, knowledgeable and helpful with guiding me through the lease process. Nice and clean storage facility. Highly recommend storing at this location.
Ms Merry is awesome will recommend to anyone
Mary made my visit so worthwhile. Moving can be a nightmare and Mary helped to make it an easier process. I will be referring people here just because of Mary’s customer service alone.
Ms Mary provided me a great customer service experience. She's very friendly and helpful. Great place to store your things. Have rented 2 times and will be back!
I went in to rent 2 outside parking spaces, Ms. Mary was very professional. She went above and beyond customer service duties. I wish that we had more people like her that cared about ours.🥰
Very professional and helpful Thanks for your service Ms. Mary
GREAT customer service, Mary contacted me as soon as a space was available as she said she would.
I love Mary soo much she was nice n she helped me with everything and with my payments so thank you soo much Mary your the best.
Ms. Mary was absolutely amazing. She is genuinely an old school customer service person. She wants her customers to get what they need and make sure they are taken care of and satisfied the first time around. We need more just liked her. I miss this kind of customer service. Thank you Ms. Mary!
Mary is by far the best! Got me in and out and also got me the best bang for my buck! Love the customer service
Ms.Mary has the best customer service!! She's always helpful and understanding!!
Ms. Mary was so wonderful, she helped me through what I thought was an unfixable situation and really helped me out tremendously!! If you’re looking for a storage come to us storage centers on I-35 and and ask for Ms. Mary 😇🙏🏾
Very kind employees and clean storages
We was greeted with such a warm welcome❣️ I really appreciate going into a place that provides great customer service. Ms. Mary was definitely attentive to our needs. I would give her a 10 star if it was allowed... simply because it hard to get great customer service these days...
Thank you Ms. Mary, please continue making your customers feel like we are important❣️❤️❤️
We appreciate the hospitality that you provided on your site❣️
Ms. Mary was very professional,patient, and provided excellent customer service.
Thanks for all your help!!!!
Ms. Mary has been a great help to me< her Customer Service and her kindness is unmatched.Always positive and the biggest smile you'd ever wanna see. I would like to Thank her for all she do we need more people like her world wide. The Jackson Family!
Mrs Mary was great! I came in at the end of the day and she helped me get checked in. She’s was very friendly and I appreciate her patience.
Mary H omg she is so friendly and helpful. She worked with me o the unit to select and showed me what I was working with
Best customer service ever she took care of all my needs and was very helpful. I would highly recommend this storage for tho who are looking. Great job Mrs. Mary
MARY WAS AWESOME TO WORK WITH. SHE WAS VERY KNOWLEDGEABLE, GREAT PERSONALITY . SHEBWORKED WITH ME TO FIND THE IDEAL SIZE UNIT FOR MY BELONGINGS. THIS LOCATION WAS CLEAN, RELIABLE AND PRICING WAS EXCELLENT. WILL RECOMMEND TO CLOSE FRIENDS AND FAMILY NEEDING A GOOD STORAGE CENTER.
Ms. Mary is very helpful when I have any questions regarding my units. Very organized and detailed with everything. Definitely recommend 100%
Good Service 👍
Ms Mary was really helpful and extremely knowledgeable. She went above and beyond to help with our storage needs. Thank you Ms Mary 🙂
Friendly and helpful
Leased my first storage and very impressed with the excellent customer service provided by Ms Mary the Manager. Great storage experience. Definitely will recommend to my friends to make this their go to storage place. Great location with easy on and off access. Very clean and well kept property!
Excellent experience all the way around,Mary at the front desk is a pleasure to speak to and very helpful.
Miss Mary took great care of us! The move in and move our process was very simple and straight forward and the customer service was top tier. Everyone was so easy to reach and work with if we ever had any questions. I would highly recommend and would return for future storage needs!
Amazing staff and super easy access
Ms. Mary was amazing!! She was very helpful and nice!! She spoke to me as soon as I walked in even though she was with another customer. She also helped me pick the best unit for my needs.
Ms.Mary!!! The greatest of all time thank you and US Storage sooooo much I couldn’t have done this without you!!! Bless your heart!!!
She was so helpful & found me a good unit.Excellent customer service, very knowledgeable and helpful. Please see Mary for all your storage needs.
Great service! Very comfortable experience and Miss Mary has been very helpful during the whole process and moving forward. ❤️
Ms Mary is very nice and is always helpful. Recommend storing at this location. Always nice and clean and well kept.
Mary Hargrove great experience excellent service
Ms Mary Hargrove customer service is remarkable and very accommodating. You want a storage unit with excellent service. Call and ask for her
Ms. Mary was so very helpful in helping me select a storage unit to fit my needs. She is very polite. I appreciated her.
The staff Ms Mary was great 👍
Mary was always very professional , knowledgeable and friendly. She always made doing business with your company easy she is great
Mary is awesome, she is such a beautiful soul and helped me with everything I needed. Thank you so much Mary.
I absolutely love this location I came in and Mary was so sweet and such a great help she ran everything down to me step by step she was very patient with me. And she gave me the best advice I recommend this location because Mary gets the job done!
Ms. Mary was very helpful great customer service!!!!🥰
Ms. Mary was awesome! She made the process easy to get checked in and was always helpful throughout the time there. She was willing to help find solutions when we had a hiccup and she always had a smile. I would recommend any place she was managing.
Reserved my unit online at the end of business. I was pleased with the service and price points. Very clean location. 👌🏽👍🏽
Been here for awhile and highly recommend storing here. Ms Mary the Mgr is always friendly and her customer focused service is awesome.
The customer service at this location is unmatched. Ms. Mary is the best.
Clean units. Excellent Management Team. Loving it. Go see Mary if you have storage needs.
Ms.Mary was amazing ! She assisted me in my transition and patiently explained everything I needed to know — being new to storages. I highly recommend!!!
From the moment I walked in Ms.Mary was everything. Her positive and bubbly persona made the move in that much more enjoyable. Ms. Mary asked all of the necessary questions to ensure that what I ordered was what I needed. She explained everything in detail, down to tips to care for the storage as well. She definitely made us feel like part of the family. I will definitely use them for all of my storage needs.
If the monthly price is inportant to you... ASK to see the lease in writing befor you SIGN on THAT Ipad. Their going to hand you a LOCK... Is IT new or used ?
Mary provides the most personal service. She is the reason we rented at US storage. Didn’t have any problems while we were there.
Great storage and management Mary is the best!!!
US STORAGE CENTERS is the place to comfortable leave your belongings without any worries.Ms Mary was awesome she was also very patient an kept a great personality. She never showed any sign of frustration ,An I watched her actions while handling the other customer before me…YOU MUST ASK FOR MS MARY, SHE’S THE BOMB, THANKS MRS MARY,
Mary was was very helpful and I appreciate her professional. I would recommend her to my friends and family if someone looking for a rental unit.
Always on point.
Ms. Mary was very helpful and friendly. She gave me all the information I needed as a first time storage renter. Very sweet lady!
Ms Mary was wonderful she did a great job. Over and beyond love her anyone who has to us US storages ask for MS Mary!
Great service , we found what we needed and staff was nice and friendly! Would highly recommend !!
Ms.Mary helped us with our unit. She was so hospitable and informative. Great customer service!
Mary was awesome. Looking forward to working with her
Very informative
I needed a storage unit ASAP and this location was the only place that had one to meet my needs. Sharon and Tonya were very helpful! They got me setup quickly and made sure it knew the ins and outs of utilizing the facility. When I came back to begin unloading my stuff the next day, I met Mary the manager and she was super helpful and friendly as well! Thank you US Storage for making a stressful situation a little more effortless!!
I had a easy move process. When I finally moved out. The process was even easier. The office personnel was friendly and courteous.
I'd like to thank Miss Mary for her assisting me in getting a new storage spot.
She makes it easy and simple.
She is a delightful woman in working with.
Thank you.
Mary was nice over the phone and in person. She was pleasant, knowledgeable, and her customer service was great!
Nice property. Ms Mary is always nice and helpful. Great customer service. Highly recommend storing your belongings at this location.
Great customer service. Mary did an awesome job.
Mrs Mary was very helpful. She was informative and generous in advising the size of the units. No pushy selling at all. She is awesome. 😍😍😍
Our experience today with Mary was exceptional. Very professional. We received all the necessary information needed to make our rental choice
Ms Mary was very helpful and professional. She took her time to walk us through every details and make our transition stress free.
Ms Mary is a great person she took great care of me
Walked into a clean welcoming office. Ms. Mary was very helpful, made the new storage easy and quick!
Ms Mary goes above and beyond to provide excellent customer service to you, You can tell she enjoys helping others. All that and with a great smile. If you need storage; this is a well kept and clean facility with Ms Mary as an awesome Manager!
Loved the professional and courteous service provided during my storage timeline. Would highly recommend!
Clean grounds and courteous staff.
I love Mary! Her customer service is awesome ! I rented here in 2019 and had to come back for my next move!
Great customer service. Ms Mary the store manager is always helpful and friendly! I highly recommend storing at this easy access facility.
Awesome customer service!!!!!!
You need more Managers like Mary!!!
This location is great! Ms Mary was
so helpful. Excellent customer service! The service from Sharon and Tonya at the Houston School Road Location was helpful as they did not have what I needed and sent me to this location, Great staff,
Mary at the front desk is the absolute best. She will definitely take care of all of your needs and she is as sweet as pie! I’d recommend this facility.
Ms. Mary was extremely helpful and very understanding!
Nice storage units for a decent price and good customer service 👍🏽
Mery was really helpful I'll most definitely rent here
Mary was so nice and helpful and really showed that she was willing to go the extra mile.Very friendly and courteous!!!
Nice, Clean and easily accessible.
Mary and Tanya serviced me, they were sweet and quick. I had no problems getting my first storage here! :)
Wow ms. Mary was able to get me the right size unit and though I live 25 miles away get me in to sign paper work. On time for my move out! So personable and helpful speedy too!
Ms. Mary went above and beyond to help me and my wife since day one of us renting these storage units
Ms Mary is always so kind and helpful with a nice smile to greet you with. Outstanding Manager with great customer service! Very clean property and well kept. Highly recommend storing your possessions here. Been here awhile; never any issues.
Mary was the absolute best!!!!
Very organized, clean and trusted. Well managed.
i recommend this place to anybody looking for storage mary was very helpful and sweet with getting my storage unit set up :) i will be using this company again in the future if i ever need it!
Mary it's great, if you need a locker in this area, go see her!
Ms. Mary is a sweetheart but someone broke my lock and stole several of my items. When I told management I didn’t get any assistance even though we’re paying for insurance. Very disappointed! If you don’t want your unit broken into do not leave use this facility.
We found the perfect storage place. Ms. Mary and Ms Tanya were so nice. The attention to detail was amazing. The units were clean and secure. The experience was a bright spot in our whole ugly moving situation.
We are moving and need to have a place that is safe and secure to hold our stuff. We found US Storage online. They have online hold and reservations and made it easy for us to get a unit. Mary, the property manager, is knowledgeable and makes sure that you know everything. The property is clean and very large.
I feel confident my things will be safe
Ms. Mary was absolutely AMAZING!!!! The other location on Houston School Road was not there despite me having an appointment scheduled. I called this location and Mary took care of me. She was so helpful and professional and took care of my needs. I was upset about the situation at Houston School Rd and Mary fixed it right away. Absolutely AMAZING!!! I HIGHLY recommend this place!!
Awesome managers
My first time renting a storage unit. Mary and Tonya were so helpful!
Mary was great. Kind thorough and super helpful.
Ms. Mary was so helpful from the phone call and throughout the process. I love her spirit. Customers was great!!!
There’s no words to say how helpful Ms.Mary has been through out the year. I was shocked to know the storage wasn’t her own business she honestly treats this as her own. She is an amazing honest human being
I wish all businesses had someone like her!
Come see Ms Mary! She helped me from start to finish I am sooo grateful because today has really been hard for me! I'm glad I came to this one instead of the one Gannon! Thank you ms Mary 🤗🤗🤗
Mrs. Mary is very helpful, nice and very caring. Love this place already ☺️ 100% recommended
I highly recommend using this location for US Storage. Ms. Mary the Site-Manager was a complete God sent angel and went above and beyond my expectations. I came from out of state in a rental truck full of heavy totes and boxes and even a large 17 inch truck tire. I am a petite lady. She helped me unload all my belongings into my storage. I had no one to help me and she was compassionate enough to see I needed help. Without asking she volunteered to assist me. It was beyond an excellent experience of customer service that is not commonly seen in today's world.
Let's see, where do I begin. I reserved a storage unit back in February at US Storage and when I walked into the office, Ms. Mary was ready to help me with a smile on her face. What can I say...she is such a doll. Her warmth and caring personality is like no other. I have since upgrade my storage twice and each time she took really good care of me and the process was so easy. She keeps a smile on her face and she is always so bubbly. I'm currently going through a rough time and each time I've visited US Storage, Ms. Mary has always lifted my spirits just by being the sweetheart that she is. Thank you Ms. Mary for being so amazing!😘😘😘
The great experience. The property owner Mary was very pleasant and helpful. Moving to a covered location.
Ms.Mary opened the door for me immediately when I walked up was very helpful and polite! Will be recommending this storage to everyone I kno!! Went above and beyond!! 😁
Ms. Mary is just a ray of sunshine! She’s so sweet and very very helpful. 10/10 recommend
i don't understand how storage place goes up on loyal customers rent at the blink of an eye. We had they storage unit over a year and now they tell us that they can go up on your rent just because you have occupied that same storage for over 6 months. since it became us storage they started added on charges and rent goes up
Mary is so helpful and thoughtful for her customers she make sure you get all and everything you need when you arrive and make sure you're taken well care of highly recommend Mary to anyone when you go here just ask for her Mary
Ms Hargrove has always put her best foot forward in a professional manner.
Excellent experience with Mary! Keep up the great work!!!
Ms. Mary is amazing! She took such great care of me at US Storage. I will never use another storage company to meet my storage needs. Thank you for the fabulous customer service!
Mary is the best! She is honest and will give you just what you need!
Mary is very helpful when I call or go to storage center. She is very friendly and able to help and explain everything she knows in a way that you can understand.
The only thing i am very dissatisfied with is the way the new company is running things.
Ms.Mary was very helpful. She took her time and explained everything and have the best possible rates.
Thanks
Mary is the best. She has the best customer service and a kind heart. She is always willing to help. You have a star employee. Cudos to you Mary.
Ms. Mary is very helpful,very patient and a joy to work with. I would recommend help to all my friends and family
Great customer service. Mrs. Mary was so nice and helpful she was way and beyond on helping me on my rental unit. Definitely recommend this place.
Before their recent acquisition by US Storage Centers this place was outstanding. The local on-site manager is still great and a pleasure to deal with. My one star is totally because of the new owners and the way they are nickel and diming their long term renters. The latest Fiasco was having to sign the new lease and prove you have insurance or you will be charged a "protection" fee. Then to Top it Off, I received via email a letter dated February 3, 2022 that this was my 30 day notice my rent was going up on March 1. I don't know what universe that P****K C lives in but February has either 28 or 29 days which means that notice needed to sent by January 30 this year for the notice to be valid.
This review in no way is reflecting on the On-Site Manager who is great, but on the ARROGANCE of the District Manager or Corporate who thinks the customers are foolish and don't know their rights.
Mary H. was very professional great personality she awesome and knowledgeable of products and services that US Storage has to offer. I would recommend anyone in the Desoto area that is looking for Storage units to go see Ms Mary she is a great person to do business with.
Mary was the bomb! Excellent customer service excellent with details - no problems Very clean property! Thank you very much Mary.
Company is highly professional. Ms.Mary exemplified heart care attributions to me as a customer. Great job!!
I have used this storage facility for about a year and have always had friendly and professional service from Mary the manager. Best rates in the area. Received discounts on the units I rented over the year and when I referred my daughter when she needed a storage unit. Facilities are clean and well maintained.
Mary went over everything in detail with me and made sure I had all the information I needed! Thanks!
Ms. Mary is the sweetest. So very helpful and kind. I’ve had my things stored here for years and am now moving on. I’d store things here again if necessary.
Love ms.Mary
Ask for Mrs Mary, she always provides great customer service with a smile!
I always get excellent customer service from Ms Mary at US Storage Centers. Ms Mary is very helpful, knowledgeable, and courteous when assisting me with any issue. I will give her a 5 star rating because I always get excellent customer service and results. Thank you so much Ms Mary.
Sincerely,
Tonya
MsMary is such a sweetheart and has been nothing but a big help to me during this process!!! Thank you for all your help!!!