Public Storage Self-Storage Units at 7227 S R L Thornton Fwy, Dallas, TX

Great customer service from jesse!

The management at this location needs training fast 😒 and his name is Jesse he allowed someone to come into the office without ID claim my storage and he gave this person the keys to my storage with my name on it now I can't get in my storage please don't trust Jesse new management

They were very helpful to me..

Jesse was extremely helpful and courteous! He made moving into my unit super simple. He was able to effectively answer all my questions and ease all my worries!

Jesse was wonderful he was helpfully and professional although he was busy he got it done thank you

Very nice & helpful staff. They were informative over the phone (which is rare) & very cool.

Jesse did a good job was a professional please come by and see him if you need to rent a storage unit

Buena atención al cliente y muy amables

Jesse was very helpful and friendly, rented a unit quick and easy

Great customer service from desk assistant Ms. Kloe, awesome communication and friendly !!

Jesse was professional and helpful if you need a storage come by and see him

Mr. Jesse is was very professional and nice. Great customer service.

Jesse provided us with excellent service!

Jesse was patient with me and very helpful.

Jesse was a great! He helped me right at closing. He went the extra mile to make sure I was completely satisfied. Great customer service!

Everything was great customer service was excellent!! Storage unit was able to fit my needs…

Excellent customer service and fast paced with providing information and detailed instructions.

Jessie was great very patient professional and very nice he rocks thanks again will be telling everybody to go to him at simply storage

With the former owner I had been renting for 2 years and I had never heard of storage being stolen with the new owners there is no security of anything they would come in to steal as if someone gave them easy access to commit crimes I went on vacation and they called me from the deposit that My unit was stolen I am very upset because they do not give you information to check the cameras there is no security at all I do not recommend this place to anyone because there is no security it is not worth paying to keep your things that with so much effort one manages to buy Do not rent this place do not give you security to store things. it's a lousy place to rent😡

Great storage friendly worker Jesse was wonderful to work with I really appreciate him.

Convenient and efficient

Jesse and kloe are very professional and courteous. Do recommend to come to this location and see them

Kloe and Jesse were very helpful and they told us everything that we needed to know!!!

Amazing job

Very welcoming! Lilly was awesome!

Manger was very accommodating and sweet!

Jesse went above and beyond to make my move in smooth and easy.His friendly customer service really put my mind at ease that the storage is the right place for my stuff.

Great customer service and much cheaper.

Jessie got me right!

Thank you for the great man that helped me today with my give him a

Jesse was iover the top amazing thank you for your customer service your the best hands down

Kloe was great very nice and helpfull

Ms kloe was professional and courteous I recommend you come see her if you need to rent a unit

Good customer service from Jessie please come see him

Jesse was a nice and wonderful person

Ms.Kloe was perfect & professional,and kind,please come see her.And Mr.Jessie he's off the chain,down to earth.Its still good people out here.

Great customer services Jesse was amazing and helpful, will definitely be lookin into renting a unit from him.

Very clean, security to enter & also exit

Jesse was great and very helpful. Everything was simple. Access was easy. The unit I had was clean and spacious. I caller after the unit was cleaned out. Having autopay deactivated was very easy with just a simple call. I definitely would use them again. I was so impressed with Jesse's friendly but professional character that I rented a unit from another Simply Self Storage in the city that I moved to.

La atención al cliente 10/10 son muy amables

Lilly was amazingly helpful, she made my moving process easier than expected. I encourage ent and everyone to stop by and support this wonderful lady. I’m a living testament that she know her job and will make your move/ storage easier and comfortable.

Lilly was wonderful and even gave me a bottle of water because I was so thirsty!

Jesse exelente service, thanks

Good customer service but prices too high

Lilly & Jesse were magnificent from one to the other….they very professionally emphasized TEAMWORK!!!

Jesse took care of my business I had renting a storage room

Jesse Did A Wonderful Job.. Thanks Again

Had a very nice guy with great manners very helpful and explained everything properly and did everything to get us in a unit

Jessie has been a cashier have help me n he was prompt on time I give Mr Jessie a thbs up

Jessse was awesome !

Has been a wonderful place for our valuables and Lilly is a alsome manager

A real joy and pleasure

Mr Jesse was very helpful..

Jesse is so welling to go drive the extra mile to leave you satisfied, I arrived late to the place & he didn't mind staying, So thank you Jesse

Lilly was so helpful and friendly! She got me all set up with my gate code as well as Storage Genie, which allows touchless entry through the gate with an app, so convenient.

Jesse is the best he open the door on his lunch break to help me i am so haappy with jis customer service today.....

She very helpful and nice

Jesse was amazing! He was extremely friendly and helpful. The unit was clean and super affordable. Exactly what we needed for our daughter who’s in college and in summer break!

I been with them for 4 years I love them I have my family with them as well

Lilly was great process was fast and easy

Lilly did a great job

Jessie is very professional courtesy and helpful really nice

Great experience!!! In and out in 15mins. Jesse Salinas was very professional and friendly!!!!

The gentleman was very helpful I was in and out quickly!!

Very friendly and helpful I would recommend them to any and every one great service

Lilly was very polite and helpful in my visit for storage at her facility. I would truly recommend using this storage facility to family and friends.

Jesse was professional and nice . Fair prices . No complaints. Would recommend.

Jesse was very friendly, helpful I was very satisfied with my experience.

This is my first storage unit and Jesse the manager was a great help. He worked with me and had great customer service!!!! Thank you so much Jesse

Jesse fue amable y profesional recomiendo que vengan y lo vesiten

Jesse was very helpful nice and knowledgeable great customer service

Thank you Lilly

Gracias Lilly

Jesse was nice and knowledgeable recommend to come see him

Came in to rent a small space for some offive equipment. Jesse was very helpful with showing us around and getting us situated.

Lilly was super nice, very friendly and helped me out. 5 stars definitely recommend💗

Lilly was wonderful I love her customer service ❤️

Lilly was Awesome. She has great customer service skills..

Great customer service easiest storage rental ive done. 100% recommend this place

Jesse was AWESOME!!!! I got there to rent my unit during his lunch time he paused his lunch to assist me Although he was very hungry he was still friendly and professional

Jasse was great n very helpful..

Lilly was a doll and helped me get a unit quickly and even was nice enough to help me load a few things in it. And who can beat a month of free rent! Well laid out facility as well.

Thank You So Muccch

She was very nice.

Jesse was excellent from beginning to end!!! Definitely recommend!!

Well explained!!Wonderful customer services!!

Excellent service

Lilly Hieden answered all my questions and concerns. Great customer service.. highly recommended

Lilly was amazing very professional.

Well explained!!!

Jesse was awesome!

I’m a returning customer, and Jesse provided excellent customer service

This facility is clean. Lilly is warm, professional, friendly and knowledgeable; and Jesse is super cute. I like the ease of assessing the gate via the storage genie app.

Great customer service from Jesse. Friendly and fair prices. I recommend to others.

Jesse was very helpful and I'd recommend you come and see him good location good prices

Jesse was very helpful and nice would recommend to visit him if you need storage

Ms. Lilly!! I cannot thank you enough!! we have had this storage for quite some time and ever since she took over management, it has been wonderful! I had a few things I needed to go over with her and normally they close at 6pm and she stayed late just to call me back and took her time helping me through all of my concerns! She is literally the best! So sweet, so patient, very helpful & professional! I would recommend this storage facility to anyone who’s looking for one! ☺️

Really great customer service

Jesse was very helpful, right away getting solutions, thank you.

Lilly, thanks again for the fast service didn’t take long at all!

Lilly was awesome in setting us up with our storage unit. Very professional and courteous. All our questions were answered, took us too see unit prior to making decision. Loved the service.

I received great customer service from Jessie. Everything from making reservation to purcasing a unit was easy and fast service. I also received a promotion for 1st month rent free.

Jesse and Lilly were very professional and helpful recommend location to everyone

Lilly one of the nicest workers ever.

Great service and awesome staff

Jeese was a great help

Great Customer Service !!

The customer service was excellent. Also the facility and grounds are well kept.

Great service. I LOVE IT HERE💕

Lilly is AMAZING! The sweetest person ever! She’s very helpful and genuinely cheerful!

Lilly suggested a better unit than what I thought I needed and helped me move in so quick. Very easy and insightful process!

Jesse was very helpful with finding the right unit for me

Jesse was as lot of help very personable,friendly,made the experience very easy.

Amazing service very patient and helpful!

Lilly is da bomb!

Miss Lilly is the best she had friendly customer service I will always come to simply self storage

Customer service was great. Reserved the storage unit online, it was quick and easy. I will recommend Simply Self Storage to anyone that is needing one. Thanks

Lilly gave me 100% satisfaction on renting storage!

Miss Linda was very professional and very helpful it cares about others I really appreciate her I will recommend simply storage to anyone that's in need 💕

Lilly was THE BEST!!! Great service, so polite and SO HELPFUL… also clean to be an outside storage unit.

I'm extremely happy I was referred to simply self storage. Lily was very welcoming and even agreed to come back after closing to get me into a unit the night I needed it also granting me 24 hr access to get my things moved in.she made everything welcoming and go smoothly.thank you again simply self storage

Lilly is the Best!

Thank u Lilly

The manager Lilly is very nice and professional! He made the rental process so easy and stress free

Lilly was great

Good place

Jessie got everything done quickly! And was able too move in my unit in less than 10 min

Lilly & Jesse have been great to work with!!!

Ms Lilly Hieden is the ABSOLUTE BEST !! Her personality is amazing and I will recommend everyone to this place ! She is so helping!!

Love the help that I got from Lilly. Hope i will enjoy the space even tho i know i will.

Very patient, explained everything with understanding & was pretty fast lol & cheap thanks alot

Jessie and Lilly were awesome in helping me get a storage unit…

Good service

Easy and safe storage place, Jesse was very helpful assisting me

I had the pleasure of working with Jesse, and he made everything so easy, and his customer was amazing!

Jessie is very knowledgable and professional great customer Service

Jesse was really helpful thanks for the help will come back

Jesse is a model citizen of simply self storage they have great prices and he helped me out a lot this was a great experience and great service. I would recommend any and everyone to come to this location especially to experience the Jesse experience

Lilly Hieden answered ALL my questions and was super helpful in deciding which unit would work best for all that I had— she even showed me several different units she had available! She was very honest and upfront about exactly what I was being charged for and what our contract informed. I would HIGHLY recommend this place and to definitely ask for Lilly.

Quick friendly, and easy.. definitely recommend!

Thank you Lilly for such an amazing experience, looking forward to doing business in the future.

Lilly was great.

She was very very friendly and helpful

When my family was faced with hard time simply storage was a helping hand in through the hard time of sickness as a family member collecting things simply storage was heaven sent Thank simply storage

The store was closing and she still help me in a time of need.

This storage is amazing!!! Help my husband out so much last minute thank you ☺️ We will be back !!!

Lilly Hieden was AWESOME!!!!!

Reliable, affordable and convenient place!!

This place is awesome! Lilly was able to get us into the perfect unit in a timely manner. We would definitely recommend!

Mrs.Lilly was amazing I highly recommend

Great people to work with and help amazingly

NA

Very helpful

Thank u Lilly

Ms.Lily was so nice and welcoming I really love this storage so fa.

Everything was excellent Jesse was a wonderful help would recommend to rent here thank you

Simply the best. I was in and out. Jess the rep was amazing. I would recommend everyone to use this facility. Also great prices

Wonderful service

Lilly was such an amazing help. Very nice and great customer service!!

This is my first time renting a storage unit and I could not have asked for better customer service experience! Kayla was extremely helpful and so friendly, it felt like I was just chatting with an old friend! Great service and clean units!

THANKS MRS.LILLY FOR ALL YOUR HARD WORK AN GREAT CUSTOMER SERVICE..💥💥

Lilly is very polite, courteous, and patient! I highly recommend!

Lilly is awesome!

Very friendly, informative, and courteous!

Thank you Lilly

Amazing people

Lilly was great!

Ms. Lilly H. was so helpful! She was not even meant to be there today and she got me squared away. I was worried I wouldn't be able to move in and then she cleared the way. Thank you Lilly!

Lilly was great! Very helpful to my girlfriend.

Lilly is an awesome employee. Very kind, courteous and helpful. Happy I came in today

Ms. Lilly was very friendly, helpful, patient, and understanding. Highly recommend this storage unit.

Absolutely professional very happy costumer

I give Lilky 10 stars!

Lilly is the best

Great customer service very nice

Lilly was very helpful and kind.

Super Nice, cool, helpful and patient. Lilly Hieden was great 👍🏿 and communication skills was on point! Thanks for your help

Thank you Lilly! She knows the business!

Lilly is my girl and broke everything down professionally!!

Very good person

Amazing experience, and amazing service!!

awesome place. good rent for the units, furthermore the landlord/boss lady is awesome. if you ever have any problems or anything you need help with, they will help you every step of the way!!! really amazing customer service!!! would recommend any day!!! lilly is amazing!!!

Come see Lilly..... she's an angel!

Lilly is awesome!

Great service from Lilly!

Super helpful,kind, and very caring staff and management!! I highly recommend this storage and location because they will make sure you are taken well care of and your valuables are keep safe!!

Lily is a rockstar!! Thank you!

Lilly was really helpful

Excellent costumer service

Very cool to work with/talk to…10/10 HIGHLY RECOMMEND 💯

Computer always down

The best storage I’ve ever visit it was quick and simple. Lily was the best.

The staff was very friendly and helpful!

Great costumer service

This place is absolutely amazing.!! 10/10

100% recommend.! The lady’s in the office are wonderful and very helpful. Love it

Haven't had any complaints and the staff I have seen have been nice and professional.

My experience with simply storage was great very very helpful in my time of need I am forever grateful for them

Lilly and Bryan are the best!

Lily is the BEST !!!

Lilly was such a big help with all my question and very knowledgeable about the whole process.

I've been with this company for about 5 years and the service is great and they are very respectful down to earth people. I wouldn't trust another storage place with my valuable life possessions.

My experience was great Lilly & Brian we're great.....easy process.

Customer service was so awesome in helping me get caught up on payments! Pleasant people to talk to!

Thank you lilly ❤️

Thank you so much lilly you are amazing

Lilly is awesome

The employees at simply self storage are very professional

Super friendly staff If yoy need storage it's the place to go !!!!!😁😁😁😁

Lily is great and very professional and caring awesomeness she has it go check them out quality service!!!

Nice place

Lily was a wonderful representative presentative she deserves a raise

It was good when old dude had it

Staff was very helpful and friendly!!

If there were a 10 star rating they would DEFINITELY have it! I have used them forever. Ms Vonnie and Mr Daniel are two of the BEST people in the business!! NEVER had a problem expect they stopped putting out candy!! HA-HA! I LOVE THESE TWO!!

Be careful with this self-storage facility. They raise your rent twice a year, and if you have your own insurance, they will charge you for insurance anyway. Daniel is most disrespectful man at American Harbor Self Storage facility. You ask him a question he will respond with a sarcastic answer. I will never do business with these people again. I would advise that you don’t use automatic payment, because you do not have an option to go in their web site and discontinue auto payment, their system will not allow you to do so. They have control of how much they can charge you for payment. Very disappointed.

They are some really nice units and affordable

They raise your rent two times per year. Not good for long term. When you remove your belongings they send you nasty letters saying you broke the lease agreement and owe them thousands of dollars. How could there ever be A lease agreement if they raise the rent twice A year?. They are crooks.

Storage safe