Public Storage Self-Storage Units at 1212 N Duncanville Rd, Duncanville, TX

Thanks BiBi for outstanding customer service! Always!

Bibi has excellent customer service.

So far so food

Stephanie of public storage was very helpful and took great care of me without any inconvenience

Stephanie was amazing. She made the process of getting me into a unit super quick and easy.

Ms .Stephanie was amazing she gave the best service she was very fast and very outstanding definitely would love to work with her again

Wow! Wow! Wow to Stephanie. Having to move is not always easy to deal with but Stephanie made my experience so much better. She was so polite and understood what I needed and then made sure I got just that. Thank you Stephanie this world needs more people like you.

Stephanie was exceptional in helping me get the right storage unit! She even went out of her way to show me multiple units in the Texas heat so I could pick the right size for my needs. Thank you so much. I really appreciate you!!

Stephanie was very helpful and understanding

GREAT SERVICE from Store Representatives Stephanie with a GREAT Spirit. She went BEYOND duty to ensure that I got the right Unit for my need. Thank you Stephanie!!!

Was very prominent and helped me a whole lot. Thx Stephanie

Love the facility clean love the person that attended to me answered my questions I would recommend this to anyone that needs a public storage..thank you Stephanie

Great Location.. CUSTOMER SERVICE IS 5 STAR..I LOVE THIS LOCATION... The manager Stephanie is the sweetest and ... I Highly recommended this location very clean property..

Ms Stephanie is the Best! Very Informative about helping you select. Awesome Lady! Koodless❤️

We have a great experience with Stephanie at this location she is very good at her job.

Even though I got my unit online Stephanie was a great help with me understanding my lease terms

Stephanie is very helpful courtesy excellent and customer is excellent

Came in today and mrs.Stephanie was amazing from the service to making sure u got the right unit. Service is 5 stars

Stephanie and the crew are polite and very helpful. I have used Public Storage many times over the years and this is the best. I have been here since 2018

Can i just say that BiBi(sp) and Stephanie have been a huge help with me. They go above and beyond for customer service. Id give 10 stars if i could.

I worked Ms.Stephanie and she was very knowledgeable and very down to earth and she has been a pleasure to work with! Great attitude!

Stephanie is wonderful.

Very helpful and Stephanie had very good attitude and was very resourceful was happy to have had her to help us today!

OMG!! Im so pleased with my business at this PS location! Everyone is so helpful! But Ms. Stephanie has been a Doll!! I have had a storage since 2013 & will recommend this location! Thank you for your services!! LaJuan

Very good service Stephanie

Stephanie was the best help. She let me know everything I needed to know with moving to another storage.

Good location, easily accessible from Highway 20. Super nice and helpful staff. Stephanie helped me update my account, she was knowledgeable, quick, and courteous!

Safe and Clean! I had my unit for 15 months there. No issues. Stephanie in the office is so nice and helpful! A+A+

Well I walk and the lady was very nice. And. Help me out I was in and outta there. He name. Was. Stephanie

STEPHANIE, best women's in the world.

Nice staff Stephanie was nice and helpful

Great place

Thank Darren for your superb customer service!!!

Thanks Darren for Great Customer Service!

Darren provides excellent Customer Service!!

Thank you Darren for excellent Customer Service!

Thanks Darren For Great Customer Service!

So I made a call to Darren on a situation I had concerns about and Darren was very friendly and customer service savage. He assumed me that he would get it taken care of. That evening I received a text that my concern was addressed and taken care of. The next day Darren call and follow up with me to make sure I happy with the service. I would highly recommend Darren and Public Storage for going above and beyond. Thanks kindly Darren for you customer service

Thanks Darren for great customer service

Thank you Mr. Darren for your outstanding customer service! You are the absolute Best! Highly recommend to see Mr. Darren!

Thank you Darren for being the Best at Customer Service!

Thank you Ms. BeBe for your outstanding customer service!

Darren was a great employee he check me i quick and fast very friendly and helpful thank you Darren for 5 stars service

Darren provided me with excellent customer service. Thank you Daren for goin6 above and beyond.

Thank you Darren gor Outstanding Customer Service! Have a Great Day!

Darren is Awesome! Great Customer Service with the right professionalism!

Darren gave me 10 star customer service. He was GREAT

10 Stars and more for Darren! TheBest and Excellent Customer Service!

Darren was awesome. Very helpful highly recommend.

Thanks to BiBi and Darren for the Best Customer Service!

Thank you Ms. BiBi and Darren for being so very helpful and professional in providing great customer service!

Thank you Bebe for the 10 star service, her customer service is great 👍

I wish I could give 10 stars! Darren was helpful

Thanks Darren for great customer service!

I greatly appreciate Darren here at Puplic Storage on Duncanville Rd. He made sure to give excellent service for me. Well taken care of. Thank you Darren!

Darren Was very nice and helpful

Darren was absolutely amazing!! I came in to discuss an issue with our locks and Darren greeted me with a smile and 5 star customer service! He was knowledgeable, thorough and exceeded my expectations! If you’re looking for that 5 Star service this location is about wonderful! Shout out to Darren for helping us and providing top notch services!

Darren Reagan was an excellent person providing his services

Darren is the greatest with outstanding customer service!

Thanks Darren for your assistance!

Thanks to Darren for taking the time to provide me with great advice, pros and cons regarding my storage needs.

Mr. Darren Friendly and helpful and make sure the customers are happy.

Very professional, awesome experience

Darren was a great help for me today!!! Great customer service.!!

Professional customer service by Darren.

Thanks Darren for very good customer service!

Thanks Darren for Great Customer Service!

Thank you so very much Darren for your great customer service!

Thanks Daren your the Man 🥰 Appreciate your assistance. Keep up the good work.

Ask yourselves… Why do you think a STORAGE PLACE has almost 5 stars? They ask you to review them to basically do their job. Bibi is the worst. They shill for these reviews to do their basic job before you even have a unit. All of these are fake reviews before people have even stayed with this storage more than a day. Stay away!!! They are predatory and will raise your rates at will with no ceiling month over month! AVOID LIKE THE PLAGUE! There are so many better options locally.

Awesome. Darren and BiBi are sooo Awesome!! I'm sooo excited and pleased!!!

Very helpful and friendly

Darren gave great attention to my needs while explaining directions on what I needed to accomplish. Thanks Darren we need more people like you.

Mr .Darron is just a wonderful person . He will give you the news you can use forreal …. Thank you Darron for the excellent customer service … Ms Robinson

Great customer Service..Darron and Lakesha!!

Derren really help me understand my account thanks for taking the time to explain everything to me

Darren was a great help to me perfect customer service above and beyond

Darren was Great finish hit that post right now the professionalism was tops we appreciate the customer service and we appreciate the five star so I give them five stars for Darren

Thanks Darren for great customer service!!!!

Darren is the best. Excellent customer service skills.

Thank you Darren for great customer service and your advice.

Thank you Darren for great customer service

Grasias Mr. Darren!

Darren was a great help to me if I have any storage needs he the guy to talk to

Darren delivered awesome customer service!! He was truly a blessing to deal with.

Thanks to Darren for his very helpful customer service! I highly recommend this storage facility! Ask for Darren!

Best customer service by mr. Darren need more like him. THANK YOU SOOO MUCH. Very well appreciated sir!

Darren was very helpful and provided great customer service ever! I highly recommend this storage place!

Darren was an awesome man he help with all the questions I needed keep him he a great worker..

Darren was extremely busy running two offices yet still he made sure to help me and was a blessing! Thank you Darren for your customer service no matter what you’re making they truly need to pay you more! God bless

Daren helped me! He is professional and very personal. Great customer service! Shot out to Darin! Ask for Darin if you want great customer service! 😊😊

Darren GREAT CUSTOMER SERVICE

Thank you so much to Darren for all of his hardwork. I really appreciate his dedication and thoughtfulness.

Darrell was very nice and help.

It was awesome service. Darrell was really nice. and took his time to explain everything we needed.

Excellent facility and staff that go out of their way to accommodate in any way they are able to. Bibi is awesome as the property me and is always friendly and helpful!

Bibi & Darren he gave excellent service.

Darren was great support to us and made us feel welcome. Thank you for the laughs and providing excellent customer service.

Darren was so helpful! He has great customer service!

Darren provided great customer service and was very professional. All my issues were addressed and solved. This location is kept clean and is well secured.

Mr. Darren good customer service

Darren did a great job getting into a storage. Thank you Darren

Derren was a wonderful help with fixing my mother's account with your company. 🙂

Darren needs a raise he was very nice and I will be back if needed..

Darren was so helpful very respectfully to me when I arrived to have a person this helpful is always good to work with and help you out Thank You Darren at the Public Storage.

Very professional staff very friendly and a special thanks to bibi for getting us our storage unit

BiBi was a great help she’s amazing

Darren is Awesome..he made everything so easy and provided the most friendliest and courteous customer service..Thank you Darren!

I had a good experience with public storage the employee Darren was a great help I would recommend if you need help ask for Darren

Darren is good people

Darren was a great help! I really appreciated him!

Mr.Darren was so very helpful and I enjoy the time I spent with him. He's south oak cliff support. What a joy and a blessing all in one. THANK YOU MR.DARREN.

Thank you Darren for your 5☆ service...

Thank you to Mr. Darren for his awesome service! Process was smooth and simple. I would recommend this place to anyone...oh ask for Darren!

Darren was awesome, very helpful and I am very thankful

I am glad that I found this place when I did! Public storage was having their $1 move in special (plus $26 admin fee, so more like $30 with tax) right when I needed storage immediately. Darren was so helpful and friendly taking us around to find a parking spot that we would like for storage. The facility is very well maintained! Parking storage says uncovered online, but it is all covered parking here. Bibi was very courteous, and helpful on the phone, and also at the gate. I would definitely recommend this place for storage but I must say, the monthly payment for parking storage is Not budget friendly (3 stars). I assume because it is in town.

Mr. Darren was very helpful and patient with getting me a unit. I give him two thumbs up. He should get a raise for being so professional with excellent customer service.

Darren was very professional , courteous, helpfu and funny. The Best storage place in town!

We worked with Darren who was extremely knowledgeable and friendly. A great place. Everything was clean and neat.

Darren was extremely helpful and courtes, thank you Darren.

These guys were nothing less than awesome! Daren and BiBi were of great help. I had an issue and they went above and beyond to make sure I was taken care of!

Great experience Ms bibi and Daren got me in and out with no hassle very helpful and patient

I’m very pleased with Darin service he was very professional and helpful thank you very much

Darren and bibi are hopeful I was in and out they were very polite

Darren And Bibi was fantastic they We’re so helpful. Communication skills was off the roof. I am so glad I pick this location. Customer service is unmatched and I am so happy everything went smoothly especially after having to move my belongings. Thanks y’all 5 stars Darren !!

This is my storage place. Very well taken care off. My stuff is safe here.

Bibi - Public Storage: the best customer service you can ask for! Bibi was very helpful and very much informative about any concerns I had. this is my second year coming back to Public Storage and I will never steer away as long as Bibi is there to take care of me!

Darren and BiBi were exceptional today. Very professional with a customer oriented attitude. They represent the company well.

Darren and Bebe was amazing!!! Love their costumer service

Darren & BiBi were working & I was very impressed with their response to my questions. Both Had a very good Attitude & both made Eye contact & had a Smile on both of their faces They are a asset to your company& they deserve a raise or a all paid trip!!!! Thank you! Cathi Easterling AB054

Very satisfied with the customer service today! Darren and Lakeitha they were very nice and Darren WAS hilarious and I would recommend this facility to ANYONE! Thanks Guys!

Jennifer was so knowledgeable and pleasant to deal with and made it my first experience very easy. Thank you so much for providing great service which is rare these days.

Thanks alot for such a great customer service!!! So professional n helpful resource!!! I highly recommend this place 👌 5 stars

Bibi and Darren good customer service and professionalism .. I've enjoyed renting here always clean and secured keep up the the great job guys sencerely Richard Perez..

Love the service Darren provided need more like him. Great job 👍

Ms bibi and Mr Darren was very,Very professional and very Helpful with my transaction, and I Highly Recommend this facility for all of your storage needs,,😃

Clara was so knowledgeable and pleasant to deal with and made it experience very easy. Thank you so much for providing great service which is rare these days.

I’m giving 10 stars to LaKeitha who was subbing for managers day off. She’s an angel. She walked the whole lot with me to find just what I needed. And then for some reason my online sign up process went haywire and she took care of everything on site.

Ms Clara was so nice and helpful I give her 5 stars great customer service I’m very satisfied

Stay away from this storage there's no cameras my storage is broken into bad bad business

Clara was just wonderful and very helpful for us.

Great service

Clara is a wonderful spirited person. She helped me with great customer service. Thank you Clara for being as sweet as you are and for helping with my storage needs.

ABSOLUTELY AWESOME AND CLARA WAS VERY GOOD AND DEFINITELY RECOMMEND

Clara was amazing and so helpful! Amazing conversation and a lot encouragement for my new beginnings !!

Clara was very helpful and kind I would recommend this place to anyone

Clara was a very sweet lady and was very helpful..

Clara was very helpful and made the transition smooth and easy definitely recommend this place

Clara is very helpful. This location is awesome!

I love how you can do everything online and the unit is there waiting for you. Also Clara was very helpful when I wanted to buy an additional lock

Great experience with clara

CLARA had great customer service. Fast fun and friendly!

Clara was great help me with everything I need went above and beyond

Clara was a very good help today she got me in fast and was ever useful . She explained everything down where I had no questions she was a great help and is a great employee

clara was information about renting and ask all the right questions to make sure I got the right size space

Clara, was very helpful and timely. She knew exactly what we needed and walked us trough the process. Attitude was GREAT!!!!!

Clara is a great person !!! She was very quick and very professional!!! I will highly recommend you guys come to this location !! She’s the best ! She deserves a raise

Best customer service provided by Claire property manager.

Clara was so helpful and provided great customer service!

BB has been great!

Clara was quite helpful and was able to resolve issues from another facility for me.

Clara was awesome! She was extremely helpful and informative. If you’re looking for a storage choose this location you won’t be disappointed!

Ms. Clara was so awesome in helping me to access my storage even after I’d forgotten my keys. She possessed so much cheerfulness and professionalism. This made my first experience with Public Storage a winner! Thank you!

Clara, did an awesome job, helping, and an gave excellent customer service, taught me a lot about my phone, many features, I didn't know it consist of, thanks for the great job

Clara has great customer service, I have been with public storage for over a year now!

Bibi was Amazing she helped me complete the set up process for the Public Storage App shout out to her peers to let them know she did an amazing job give her a Raise and also offer her the best position at Public Storage to facilitate and manage properties and possibly work from Home because she is able to articulate the customers needs and she deserves to have the best post possible thank you so much for all of your help. To her Peers there are still people out here who give good reviews for good customer service.

Clara was very helpful and making sure the customers are very knowledgeable of there storage too make sure everything fits before purchasing really appreciate that give her more than 5 🌟 🌟 stars 🌟 ✨ she deserves 20 Stars 🌟 .

Clara was amazingly helpful

Great customer service by Clara

Clara provided great customer service!!

😡😡😡😡😡Ron J. His shop location was right on the service road of I35 and Lauraland (down from 7-11). He actually moved the shop WITHOUT notice to anyone to Duncanville, where he shares the lot with Duncanville skating rink on Main St. He's had my van since August 2019 and STILL have it for something that should have ONLY taken 2 to 3 wks!!! Through all of this for OVER 4 months I didn't know where my van was and he refused to tell me!!! While going through this is was taking care of my mom that😢😥😢passed August 19, 2020 And ALLSTATE😡dropped the ball as well with this one.

Thank YOU BIBI!!!!! GREAT SERVICE WOULD DEFINITELY COME BACK!!!!!

Bi bi she was veay asome n veary veary healp full

Good on site property management

The people are very pleasant and the place is easily accessible. It's always clean when I go to there.

Levi was very helpful and answered my questions

Levy was good people! Thank you for taking the time to get the best price for my storage bro!

Bibi, she so kind friendly thank you so much .

Very nice and helpful employees.

Bibi was great. Let me in and pay my grandmothers storage space very patient and good service quality.

Bibi is a wonderful person who always helps

Please do NOT do your business here. My sister opened up a storage place for me when I was in the hospital due to stage 4 cancer. She put it in her name. But as I got better I was able to make my own payments. My sister and I tried to change the account in my name. But they refuse to do it. And the people who work there are very messy and unprofessional. They talk to you crazy, which makes you very upset with their behavior. Thank God I found something us. There is another storage place on Cockrell Hill Rd. Called Access Storage. Same amount of space 10×10 for $87. They are very professional and talk to you right. Leave theses crazy people alone they don't won't your business. They don't care NOTHING about there customers. Just your money after they went up on my bill about $15 bucks. I really and totally HATE THIS PLACE !!😡

Ryneka gave us excellent service and informed me what additional services that could be offered and made sure I got best storage to help the moving process for my family.She went above and beyond to provide outstanding client services!!!!

Grt personality wonderful help Thx bibi

Bibi is always so helpful and welcoming. She is definitely the best!

Awesome customer service skills

Great experience everytime. Fast service

Bi bi was very nice thank you for the quick and efficient help thank you

I have had a storage unit for over 3 years. The staff is professional and friendly and always willing to lend a hand or help with anything you might have going on. I appreciate the customer service and confidence in knowing my items are secure.

I spoke to bibi and she was very helpful with the whole process and not to forget she was very friendly I appreciate her helping me.

Bibi is such a sweet and genuine person and so is her General Manager. It was a pleasure doing great business with both of them and I ABSOLUTELY LOVE their professionalism and caring customer service! Definitely recommend!

Bibi was very helpful.

BB made my process so easy! She was kind and so helpful! I look forward to continuing business with Public Storeage. Awesome service! Affordable prices as well.

Bibi did a wonderful job very very patient give her a raise please!

BIBI was great and made everything easy

Bibi was awesome

Very nice and helpful thank you Bibi for your customer service outstanding job.

Bibi was awesome!! I came all the way from south Louisiana and she helped me and my family get the perfect storage unit for our belongings, thanks luv.

Great customer service as always. Thanks Kiara

Kiara was very helpful and professional.i was able to come in and get everything I needed done right in the spot.

Thanks Kiara!! You were amazing! Great customer service skills!

Great customer service from Kiara

The young lady was very helpful and nice.

Kiara is the ultimate employee... such a great help

Bibi she was very good and explaining thing very professional

Greatcustomer service by Bibi. Very satisfied

Bibi is so helpful with getting the right storage for me and great price .

Levi was provided great service highly recommend

It was a 5 star service she explained everything to me from a to z i was very happy with the service i received today getting my storage

I had the wonderful pleasure of working with Mrs Ashley and Mrs Mary on today. I love the hospitality and they were really fast of getting me in and out.

Ryneka is a wonderful person who helped me a lot.

Ryneka was very kind and patient with me when I needed help with my reservation.

Ryneka is great

Ryneka and Ashley are so kind and happy! They were patient with me and walked me through every step of the rental process.

I really enjoyed my experience Ashley was very helpful and loved her Customer service will do business with her everyday.

Ms.ashley provide great service today and excellent

This place is great. Using Public Storage from here on out. The folks here are so polite and helpfull.

Levi is very patient, respectful, and helpful. My experiance here was quick and easy. This is the location to come too.

Levi gave Good service

Ashley the property manager has excellent customer service. She is quick and friendly. She is very informative and answers all your questions. Nice and clean environment as well.

Ashely was very helpful and fast.

Ashley and Ryneka were very good at explaining the rental process. I thoroughly enjoyed coming here and the property was very clean!

Levi and Ashley were great.

Richard was very informative and gave great service

Ashley was a very nice lady, very helpful, warm personality I dont think Public Storage could had found a better employee!

Ashley was wonderful! She wasn't forceful even when suggesting products!! Thanks Ashley and Public Storage!

I was in a difficult situation when I met with Levi at public storage. He really helped in fitting me with what I needed and went above and beyond to offer support and care. This experience was seamless and so helpful! Thank you!

Levi was very helpful and professional. Thank you

Great service. Thanks Levi

Ashley and Ryneka were were fantastic.They took their time with the appointment and explained how to vacate.

Levi & Ashley here at Public Storage displayed great customer service at the Duncanville location.

Had great service and lots of space. The staff is very knowledgeable and they have great customer service. The storage units are very clean and well kept as well. There’s no problem gaining accessibility in or out of the establishment.

Mrs. Ashley was very nice very good Costomer service we were in in and out no hassle.

The Property Manager Ashley was a great help. She was very nice and professional. Thanks again!!!

Ashley and Joshua were great and excellent employees. Showed me the storage and talk to like I was family. I give them 100 stars. Thanks once again public storage

I enjoyed both of the worker, Levi and Ashley. Very good customer service skills and very knowledgeable

Ashley was extremely courageous and professional Her customer service is exquisite

Ashley always has a smile no matter how many times ive lost my gate code thank you for always being so helpful

Mrs Ashley was wonderful and she helped supply all our needs and was very quick and accurate as well. I would recommend anyone who needs a storage to come here.

Levi was a great rep and we enjoyed his service. Easy to work with and a terrific disposition. Thanks

Ryneka and Richard were wonderful! They were fast and polite. I definitely enjoyed them while I was paying my bill

Great place to do business at this location. Missing LaSonya. Now we have Ryneka, Richard and the helpful District Manger , Zack. , are the best for the company.

Good people

Ashley was excellent, she made the process easy and understandable. If I could give her 10 stars I would.

Ashley was very helpful

The service was incredible here. Ashley and Richard were very informative and they made me feel comfortable with leaving my belongings here.

Levi gave outstanding service

Levi was great!

Levi gave awesome service!!

We received great customer service from Levi. He easvery knowledgeable and prompt. And very professional!

Levi. was AMAZING

Ashley was very professional and knowledgeable about my needs without even seeing my home. She provided outstanding service which made a depressing situation tolerable. Thank you so much for the excellent care when I needed it the most

The best customer service I have received in a long time. Everyone here went above and beyond to satisfy me as an customer. All you have to do is be honest and inform them of anything you need help with and they will assist you at getting it done in a professional manner. Y'all believe in pleasing the customer here at Public Storage. I am very pleased with Ashley, Zack, Sonya and every employee that works here. Thank all of you guys for your hardwork and professionalism.

Levi is very professional and provided exceptional service. He took his time and explained everything.

Ashley was very helpful, professional and knowledgeable. I will definitely refer this location to family and friends.

Just purchased my storage and worked with Ashley and Levi. They were both helpful, friendly, and professional. I feel good about the safe keep of my belongings.

Ashley had excellent customer service. The process of securing a storage unit that I needed was made very easy. The unit & office were nice & clean as well.

Ms. Ashley had outstanding services

I’ve Moved here from Texas the manager was a great help. They helped me get settled and stored away. Choose this location.

LaSonya was of great help for me getting the unit I wanted. There was an issue for a second, but she was more than helpful for getting everything straighted away!

Lasonya was very professional and polite i really enjoyed her custimwr service!

Stormy was so sweet and efficient!

Levi, was an exceptional representative for public storage...he gave excellent service. I give this location a 10!!!!

They helped me I got there the unit I selected was super small and they took me to a bigger storage unit they were so nice to me and answer all my questions

The customer service was not so good if it was for the time frame i had to move in i wouldnt reccomend

LaSonya was great and made my experience as easy and convenient as possible .the service was great

Stormi was very helpful and nice I recommend this storage to everyone needing a storage very friendly p

Thanks La Sonya

Nice clean storage unit 👌

Cassidy was very helpful today at this location

Chassidy was excellent she has great customer service and very knowledgable .

Great customer service, great staff.

Lasonya is very nice and gives excellent service

Latonya excellent superb service

LaSonya was so wonderful during my first purchase for my storage unit! Thank you LaSonya you have excellent customer service skills and compassion. I will definitely recommend others. Again thank you. Nothing but smiles and pure joy today.

Ms. Linda was nice, fast, and efficient

Linda was great. Very nice and professional.

LaSonya & Stormi were very helpful.

Excellent job

Lasonya was great being I was cut short for time and it was right at closing..I really appreciate it ............

The process was super easy and very Affordable! I'd definitely use them again for all my storage needs! Thanks Public Storage!!! 🤗☺💙👍

Great service

Stormi I was amazing! Very helpful and made it easy!

Morgan was really really friendly and excellent to work with!!! Can't ask for better service then that!!! Definitely glad I switched to PS!!!!!

Stormi was great! She took care of me very well.

LaSonya and staff were great! Very nice and knowledgeable!!

It was great!!!!!!!!!!

Ms.linda and Ms.Stacy was excellent.

Linda, she did awesome job with getting me a storage

My experience was great and Brenda was very helpful great customer hospitality

Lasoyana we walked in and she took care of us right away great people skils

I have only had my storage for one month. We have had to move from another storage unit and they were not helpful to us in the moving out process. Brandy and Brittany have the best customer service. They are friendly and patient as they explained the process. I felt so comfortable talking to them and asking questions. If you are looking for a storage facility that cares about people, this is the place! I am so happy that I got it right the 2nd time.

Sonya was great!

Brandy was Awesome quick and easy

I recently rented a storage unit at the Duncanville- N. Duncanville Rd location. The service here is superb! The staff, especially LaSonya, is so helpful and personable! She made the entire process so simple and stress-free!

Good service,:ery friendly staff,just an Awesome place.Love it.

Awesome experience from Ms. Stormi!

La sanya was sooooooooo awesome helpful friendly and very very professional.. made it quick and clear .. love this service . Need more people like her

Lasonya treated me so well and answered all my questions I recommend everyone come here

Been using this Public Storage for years now. Always clean and gate always working. Definitely feel my belongings are safe here. Lashondra and Brandi are awesome!

Hello my name is Keyonia and I for the first time went to this facuilty and the PM Sonya so nice and professional. She made sure I understood everythinf. She made sure I made the best choice before signing paperwork. I over all loved the experience I had.

Awesome service by Brandy..offered the best unit and was able to save money! L

Brandy was Great couldn't have asked for better customer service !!

La sonya

Stormi Rivers was my helper at Public Storage and did an amazing job. Public Storge is a great access to my family. Thanks Susan McLaurie

La Sonya , was a great help got me in the best unit at a good rate for my storages needs

Brandy was a great help she refused to drive the gold cart and walked in the rain without any complaining and the other lady was great also they did a great job all went very well they took the timeout to explain everything 🙂 Awesome job ladies

Lasonya GREAT PERSON THAT WILL WORK WITH YOU THANKS FOR ALL U GUYS DO

This is a GREAT!!! place to rent a storage unit from Ms. Linda & Ms. Sonya will set you up 🙂

This a great storage. I have left my trailer in there without checking it for 2-3 months and no one has messed with it. Even a easy to take trailer pin has been left in the eye site and has never been taken. Management is great too. Highly recommend.

When I first walked in Stormi Rivers greeted me and I really appreciated how polite she was and professional. I had such a wonderful experience. She helped me out when I was having trouble using the ipad and my cellphone to complete something online with my movers. Stormi was very knowledgeable about the merchandiseand sold me damp check! LaSonya Sabour was also very helpful and kind. She helped me over the phone with the guy who is delivering my things to public storage. Both ladies helped me out so much. It was such a pleasure meeting them.

It's not everyday that you come into contact with someone that has excellent customer service skills, but Stormi Rivers was an absolute pleasure to deal with. She answered all my questions and was very patient.

Stormi Rivers was very knowledgeable and answered all my questions. She has very good customer service skills.

Stormi Rivers has excellent customer service!

Stormi Rivers is the best!

Thank you Stormi Rivers for the great customer service! Very knowledgeable and helped me with all my questions and concerns, thanks again!!

Stormi is amazing she was so nice!!!!

La sonya

Always a pleasant experience when I come in or need something!

Brenda was so helpful and friendly. The facility looks clean and safe. And Sonya, the general manager was also very friendly and informative.

It was very easy access and I had no problem getting close to my storage space.

I enjoyed my experience with La Sonya, she made me feel at home. I always come here when I need a storage unit.

La Sonya provided great customer service and answered all of my questions .

Service was great, Cheryl was very helpful and sweet.

MrsCheryl was so wonderful today lovely person

These people think I'm going to pay $200 for my rv being there for 8 days in Dec and charge a late fee that is a percentage of your monthly fee. Good luck I'm not paying you squat know what your getting into with this business I recommend the p.s. on cedar Ridge cheaper and better staff

Muy amable muy atenta excelente servicio

Cheryl and Linda where very great and helpful .I would recommend this location to every one unlike the other locations they will go the extra mile to make their customers comfortable and satisfied.😁😍

Lasanya was a very helpful person.

Awesome customer service!! Linda took great care of me! Very nice staff as well!

Linda was very helpful. Helped me get in and out efficiently

Lasonya .. Great service .. love her

La sonya helped me get all of my paper work situated with a smile on her face and a can-do attitude! She gave me a tour and made sure to clarify even the smallest details about my storage unit. Definitely 5 out of 5 stars. Great customer service!

Upon arriving at public storage I was beautifully greeted by La Sonya. She was very professional and her personality was very welcoming. She's a keeper!

LaSonya was GREAT !!! Very friendly !!!

La Sonya is an absolute angel. My experience was amazing. This young lady really knew her stuff. She provided me with all the information i needed and had me in and out in no time. Thank you so much!!

Great place, location and staff. LaSonya was an awesome representative. I know where to come for my next storage needs. Thanks for everything.

Stacy is the best lady at this location come see her!!

Stacy ROCK!!! She really made our experience wonderful. We definitely recommend services at this Public Storage and Working with Stacy. Professionalism at its best.

Lasonya was very helpful she touched bases on all they had to offer and answered all questions and very efficient. GREAT Service

Lasonya was a great help very good customer service thanks

Very nice place the attendant at the counter was very polite and knowledgeable and help me get in and out in 15 minutes the downside is there's no climate control and there was several holes in the sheetrock which led me to believe that there's rodents possibly rats

If it were not for management I would have moved from this location, but was led to stay. LaSonya is the kindest woman. She is caring and does all she can to make sure that the customers are happy and satisfied. I just love her. it is a true joy to know her. She takes Customer service to its greatest heights 😍😍😍😍😍

Ms.pat was excellent I had no problems with her she was very nice👍🏽

ARIANNA WAS THE PICTURE PERFECT SALES MAN

Bad customer service. Moved out on time. Did everything there website told me to do. The two ladies that work there told me they would close me out the same day .What ever you do make sure you have a record of it

Excellent customer service from LaSonya & Ariana. Kept a smile on my face, plus we laughed the whole time.

Lasonya I had great services and fast services in everything to the detail fast

Linda was really nice excellent service

Good service.

The little flag next to the $1 for the first month should tell you its not $1 for the first month. At minimum its $25 with the admin fee then you have to buy the $20 lock. Minimum will be 45.00 for the first month as you MUST purchase one of the locks they say are the only ones that will fit the door locks they have. YOU DO NOT have to buy the Insurance. There is an opt out option. Public Storage. I was told it was a requirement and this is incorrect. Had I not been suspicious about that and asked the employee. I would have never been informed of this. Otherwise. The employee was nice and the room seems to work for what we need.

LaSonya was very professional and helpful. I believe that I made the right choice for my storage needs.

Thank you LaSonya for making my experience wonderful and smooth. Very informative and such a sweet individual overall definitely reccomend I walked in 30 mins before closing and was out before 6 She definitely knows what she’s doing GIVE HER A RAISE

Ms LaSonya, Ms Linda and Ms Brenda were very helpful and very nice. They know their job and how to treat their customers. Thank you Ladies.

The wait at the counter was to long.

Amazing team and clean

They appear to have door latches that require you purchase a cylinder lock you can do nothing else from them. We discovered our storage unit was flooded 2 weeks after aquring the unit. Public storage rep had no explanation for the flooding and even tried to say we owed money we did not...

LaSonya is the best! She was so helpful and very friendly!

Lasonya is the best very helpful y’all go see here tell here Gigi sent u

Thanks so much for your support and Wonderful Customer Service Mrs LaSonya!

Ladonna was so awesome and great. This is the place to come!

Linda & Lasonya good service easy to get a storege