Public Storage Self-Storage Units at 4925 S Cockrell Hill Road, Dallas, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 68/moSmall 5'x10'- Outside unit
- Drive-up access
$ 68/mo $85Best Price Label -
5'x10'Online only price$ 70/moSmall 5'x10'- Inside unit
- 1st Floor
$ 70/mo $88Best Price Label -
5'x15'Online only price$ 89/moMedium 5'x15'- Inside unit
- 1st Floor
$ 89/mo $111Best Price Label -
5'x15'Online only price$ 96/moMedium 5'x15'- Outside unit
- Drive-up access
$ 96/mo $120Best Price Label -
10'x10'Online only price$ 123/moMedium 10'x10'- Outside unit
- Drive-up access
$ 123/mo $154Best Price Label -
12'x15'Online only price$ 158/moLarge 12'x15'- Outside unit
- Drive-up access
$ 158/mo $197Best Price Label1 unit left! -
10'x15'Online only price$ 163/moLarge 10'x15'- Outside unit
- Drive-up access
$ 163/mo $204Best Price Label -
12'x20'Online only price$ 199/moLarge 12'x20'- Outside unit
- Drive-up access
$ 199/mo $249Best Price Label -
12'x25'Online only price$ 250/moLarge 12'x25'- Outside unit
- Drive-up access
$ 250/mo $312Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
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See what fits in different storage unit sizes
Redbird Storage Units Near Loop 12 and Route 67
Find Redbird storage units near Loop 12 and Highway 67 for residential and commercial storage needs throughout south Dallas. Indoor storage units and outdoor storage units come in a wide range of sizes at this Public Storage location.
A few miles east of Mountain Creek Lake, grab a 5x10 storage unit to store sports equipment and outdoor gear for a fun day out at the park.
Expanding families along Ledbetter Drive or Cockrell Hill Road know that a little extra space can go a long way. With a 10x10 storage unit, locals can store old furniture, boxes, appliances and anything else to help declutter the home.
Adjacent to Dallas Executive Airport and surrounded by a heavy industrial area, 10x20 storage units are great for local companies to store equipment, supplies and inventory off-site yet within minutes of the workplace.
Ten miles outside of downtown Dallas, you can experience all the best culture, shopping, and dining in the area from this location before heading back to your newly organized home.
For the most seamless self storage experience, use our eRental program to book a contactless move-in to the indoor storage unit or outdoor storage unit today!
At this Redbird Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 381)
Stephanie is so sweet and very helpful
I just wanted to take the time out to say that Stephanie is an absolute Angel! she exceeded my expectations today she is very polite & professional & very knowledgeable so for my first experience I am grateful and appreciative of her!! Thank you! Stephanie! You have been a great help!!
Ms. Pat was very nice and friendly.
Thanks nikia for your service great customer service 😊
Ms. Pat was great. Customer service was awesome.
Thank you, Ms.. Pat, for all your help Very good customer service.
Ky was very helpful I'm glad she gave me the information I needed to help me with my first move out! She deserves a raise!!!
Stephanie was awesome she helped me recover double payment I appreciate you Stephanie
Ms.Pat at the Public Storage on Cockrell Hill Rd is AMAZING. She is always willing to assist and help out anytime I go in or call. She never complains or acts as if she doesn't want to help. I don't believe there has ever been a time that I've rented from them and she didn't just make you feel like family. She is truly heaven sent. Ms. Pat you have a customer for life. Thank you for all you do, and all of the words of encouragement as well. You never know how you may have touched the hearts of people who needed it.
Visited location off Cockrell Hill Road in Dallas Texas and the Rep by the name of Ky was very polite and help great customer service skills.
Pat and KY are really great.Enjoy storing @ this property.
Ms .Pat is beautiful lady and she do a good job
I have rented multiple units and have had lots of questions. Pat answers them and helps greatly. I can tell she is well experienced and seeks to find the best options for me. I would recommend to all my family and friends.
The place was closed the note is inside the door with a dark tint on it can't read it
Pat was really knowledgeable and pleasant to work with!
The manager was nice but the storage is to expensive they go up on your rent every 3 months you start at 218 than up and up for a small closet. This storage is only good if you need then no more than 3 months the Insurance is really no good this is my opinion Would I refer them to anyone no. Not at all Read your contract know what to store please
Great service
Shanda was more then accommodating five star attitude very very helpful.
Ky!!!!!!!!!!! She was amazing and helped me out with everything .Made it super easy and her customer service was spectacular! Great job Public Storage !
Ky Was amazing was very helpful I love the customer service the best
Ky was FANTASTIC! She is extremely helpful and professional in providing customer service! Thank you Ky I am sure we will be happy during the course of our rental!!!!
They are awsome
Yeah wouldn't even give a one star but had no choice, management is rude, the man was in the office wouldn't unlock the door during business hrs was in the hot sun waiting. When finally left I left a message then a lady calls back apologize saying she not in. Poor management at this location, will not be coming back.
I visited the location on Cockrel Hill Rd in Dallas. Ms Pat was very helpful, efficient and knowledgeable. She made my frustrating search for a storage become smooth and easy .Thanks Ms Pat
I would recommend this place to anyone Beverly gave me the best service a1 service
The service is great..I was late one time and they didn't give me noooooo problems...been there for almost three years
The lady at front desk Beverly was great with helping me get my storage unit
Had a great and smooth time getting my storage unit. Beverly was super helpful
Beverly services was great
This is a worst managed Public Storage in the United States of America. I was locked on the property and could not get out on a Saturday evening, after getting out I called the District Manager repeatedly the following week who to this very moment (weeks later) has not replied. The onsite manager is extremely rude, curt, and clearly lacks compassion It's my strong recommendation that you choose another company to store your possession, who at least will be available to communicate with you
Ms. Beverly is such a sweetheart I really appreciate it and was so helpful and nice
Beverly was such a great help.
I was able to get a change when I needed it with no problem, customer service was amazing. Thank you Beverly for quick help!
I love public storage they a lot of room for what u need and they space is good and prices is cheap. I will refer friends and family to them
Awesome help Beverly! Thank you for shining some light on my day today! Everything went smoothly with my last minute storage:)
Beverly and Pat was very professional and helpful very hood costumer service
Mrs Beverly was very helpful she got me in and out she was very friendly I recommend this place
Went to rent my very first unit Miss Pat made sure I understood everything and she even walked me to my unit.
Ms Beverly was a huge help to me and my family. 5 star treatment
The whole experience was really a nightmare I wouldn’t recommend this place nor location to anyone took forever for me to get my keys and then there was so many different prices that was quotes from online. To be honest o would have rented somewhere else but I was in a right situation hopefully my stuff won’t be there for long so I can move it somewhere else
Really nice and outgoing person would definitely recommend coming and talking to her she will get the job done
Ms.beverly was awesome quick and got me what I needed and very sweet this was a great experience!!!
I had a fast and easy experience. Beverly was very friendly and had excellent customer service! I was able to get a $1 promotion for the first mth! I recommend this public storage!
Ms Beverly was very respectful and helpful. She got me done real quick and fast thank you
Beverly helped me and did a wonderful job
Miss Beverly was great very professional and helpful need more people like her very outstanding ⭐️🌟✨💫🎖
Ms Beverly is a Customer Service Star! Excellent Service & Very Helpful.
Ms. Beverly and Ms. Pat are dope! They give excellent service, friendly and very informative!!!
Ms. Beverly was extremely nice and great customer service.
Beverly is an angel sent from God, best customer service ever. So blessed!!!!
This started out good. $56.00 a month then it went up to $78.00 and then went up again to $98.00 for a 5x10 in the mist of the pandemic. Don't be some weeks late paying not months but weeks! They cut your locks and make you purchase another one, which I don't get when all they have to do is secure another lock over it to lock you out.. Its clear that they want you to spend unnecessary money I've never seen anything like this. I won't ever use them again.
Keisha helped me she’s awesome!!!
Beverly she was very helpful and very professional thank you
Ms. Beverly was a big help to me. She was not only kind but she was patient and resolved my issue with no problem. Thank you Ms. Beverly 😊
They have reasonable prices and they are very well lit place. They have security cameras everywhere for your safety.
Dominick was very hrlpful when i csne to mske my payment. Thanks PS
Kesha was an amazing help and got my accounts set up smoothly. I appreciate the old school country touch. 5 stars!
Thank you keisha for your help
Ms. Pat was amazing! She helped make my stressful situation so easy! She is so nice!
Had an absolutely great experience with the friendly staff of Clara and Pat. Would highly recommend to anyone
Great Service Pamela!!!
Great service Pamela!
Great business, prices n great staffing.
Terrible no where to throw trash away
Easy efficient
After completely closing out the storage unit in November, removing the lock and clearing with the staff member, they continued to charge us for six months. We called multiple times, went to the store to speak with them, talked with a rep who called US in May to convince him that we LEFT in November and the next I had to change my credit card - they placed a lien. Incredible.
Mrs. Pat is a wonderful and helpful person to me whenever I come in to Public Storage, for anything. The world needs more Mrs. PATs👌👌👌
There never in operation hours and they not helpful at all.i took my mother in law a few times and it was close.
I came in to rent a space and Dominick was pleasant and helpful and I will recommend this facility to anyone
Dominick was very when I came made my payment. Thanks PS
I purchased a storage today and there was a woman there by the name of ms pat,she had such an pleasant vibe and spoke to me with so much respect (which is hard to find nowadays) and I will definitely make sure to continue to purchase my storages from there
I use them as my storage so of course I recommend them
Completed everything online got to storage everything was ready for me. No complaints so far I am happy .
Mrs. Pat was quite helpful with her knowledge and patience. Is my first time using Public Storage and had a great first experience.
dt8
Katrece is amazing! She takes the extra time out to actually explain the process of renting and makes the customer feel welcomed. I would recommend future customers to speak with her if your needing a storage space or boxes.
Katrece was very patient and helpful. I definitely recommend this location.
Me pat was very helpful and has great customer service experience was very informative even though we were not ready to rent this month
Great service, clear info thank you Pat!
Ms.Pat was very helpful and informative!
Excellent service. I got treated like a VIP. They let me to wear my storage unit was, I pulled my car in locked it all down the lady made sure my unit was secured. I got on the golf cart roll back to the main office and waited for my cab. I got a great deal on storage. I highly recommend this Storage Company above all others in Dallas Texas. There very professional and do a high quality job. I really impressed. Thank you for providing great service.
Thank you for your help and making this an easy process Ms Pat!!!
Pat was so nice and service was fast and safe. Thank you
Great place. Stands up to its name. People are friendly.
Pat helped me and it went smoothly she was a great help..Best customer service
Miss pay helped me a lot on getting me moved in asap. She was a great help to me. I like to think her for all the help and being very polite to me.
Ok
I called the corporate office on June 30, 20 to reserve a storage unit at the Cockrell location in Dallas for that day. They were helpful in securing the unit and making my reservation. However they were not very informative on the information that the customer will need to know when they arrive to the actual location. I think that is something that needs to be worked on Immediately! When I arrived at the location Ms Pat assisted me and she is the most Amazing person. Very easy to get along with, a good sense of humor, and she offered world class customer service. Anyone that I ever refer to Public Storage, I will insist on that location, just so they can meet her! She turned an uninformative situation into a positive one with, an understanding, very polite conversation!! I wish I could her 10 Stars!!!
All I can say is Ms. Pat is the BOMB!! She’s always accurate with payments and always willing to help you in ANY kind of way!!!!
Pat was very helpful and friendly...
Pat did a great job moving me in today
Thank you Pat for helping move into our storage unit without issue.
I applied for a unit today and immediately Beth called me and scheduled me asap. When I got there she was so helpful and had me situated fast. She is the best. They have great prices as well.
Ms. PAT HELPED US OUT SO MUCH AND WAS HELPFUL.. THE STORAGW PLACE IS VERY CLEAN
Great place, Mrs.Pat was amazing help
Beth helped her me signed up and was fast and friendly. She let me know of some of the features of the property as well as all the alternative sizes available. Will definitely use again if need arises.
I love this place❤❤❤❤
Been storing here for about 3 months now and just like any other day today Ms Beth was more than helpful and always friendly... sincere thanks😁
Ms Pat and Juan was awesomr
Pat was very helpful and knowledgeable!!! I would highly recommend
Good place. Enjoyed. Pat
Thank you Juan and Pat for your speedy assistance and customer service. 😊
If you need Storage, just stop and ask. There is an Awesome Lady that will cater to your Storage need. Ms. P is on her job and she is Awesome!!!!!!!
Ms. Pat was very helpful and professional
I came in today and it was pouring down raining... and Ms.Pat still took me out to go look at my unit... she provided speedy services.. She was also funny and very outgoing!! So far good :)
Great experience I was handled swiftly and with care would recommend to any body in need of storage!!! Would highly recommend Ms.Pat
Beth is the bomb. I loved my experience here.
Great customer service
The customer service from Pat was awesome. The place was clean and my reservation was all ready. Great place to rent from !!!!!
Service was excellent and Pat was very nice and helped a lot...thanks
Pat was awesome. I was pressed for time when I came she moved quickly and was very knowledgeable about everything
Ms. Pat was so nice and helpful. It was such an easy and fast process and the storage space was exactly what I needed!
Best staff ever! Thank you Ms. Pat for always being so gracious!
Pat was a excellent person
Ms . Pat is very sweet and I would recommend this place to anyone !
Ms. Beth is AWSOME!!!!!! She's the best in the Public Storage Business!!!
Mrs .Pat and Beth are wonderful people who understand when I could not pay on time they ask when could I pay, and they except payment on the day I said it could be in, That made my day. Thanks for understanding,
Pat was extremely helpful and honest with fee and promotion...I will rent here again if need be. Thanks PAT U ROCK💯
Extremely helpful staff. Pat was awesome. Good customer service.
Ms.Pat was awesome no problems no hassle and I was having a bad day and she made me laugh😍❤️ Thank Ms.Pat God Bless you
The manager and staff are so rude. In addition they have ridiculous rules. I have moved all my stuff before the deadline, but I forgot to remove the lock. So next day, I went to remove my lock, but they charged for the whole month because I didn't remove a LOCK. That is stupid and inconsiderate. I regret to do business with them.
They work with you. Patricia is the BEST
Pat and Juan were nice in showing storage space and explaining leasing agreement.
Miss Pat is the best and has great customer service
Very clean and very great customer service
Cheryl has wonderful customer service. Very knowledgeable
Ms. Pat and Juan gave such amazing service. Such a great experience!
Pat is such a great employee of this establishment she such a great help
Stacy and Cheryl was great Good deal.Great customer service.
Fast Friendly Service!
Great customer service from Cheryl! Very pleasant and knowledgeable! Competitive prices! May have to take advantage!
Ms. Pat and Juan were awesome. Very professional and understood my needs. Would recommend anyone to come here.
Can I go around 6 a.m in the morning to put stuff in storage???
Pat was awesome. She helped me with EVERYTHING I needed. Her service was quick and very good.
I was outside in my unit and ms pat asked if i needed any help because it was raining.no help needed but it was nice that she asked.
Pat & Juan are the best!!! We went in to purchase 2 small boxes, and they went over and beyond to help us. You NEVER get this type of service at ANY public place. We came the first day and just dealt with Ms Pat, and she was very friendly and personable. Low and behold we had to go back the following day to get another box which is when we encountered Juan who was just as kind, friendly and eager to help us just Ms Pat did. I commend their service Every business needs to find themselves a Pat & Juan. Thanks for All your help!!
Pat was a great help and was fast service made the rental easy.
Pat had taken care of me and i thank her for everything they have good serivce.
Mrs Pat is awesome...will very using her facilities. .
I came in today and worked with Ms. Pat. She was professional and polite and answered all of my questions. The unit I got was very clean, and safe.
Stop buy the property to check out some unit's and Ms Pat was very professional and courteous had beautiful patience and was able to answer all my questions
Mrs. Pat provied excellent service for my inquiries in the process for Public Storage.
Great service made simple!
great service and very friendly staff.
Juan excellent customer service & help
The service today was good thanks for your business
Pat and juan were very helpful and friendly
Pat was wonderful she helped with all my storage needs
Ms. Pat was very attentive and quick on getting me a storage unit..
A nice place and Pat really knows her job. Didn't take long to secure my units. The facility is secure and clean.
Always helpful!
I REALLY LOVE MS. PATS CUSTOMER SERVICE, SHE IS REALLY HELPFUL! SHE ANSWERED ALL MY NEEDS! I HIGHLY RECOMMEND MS. PAT!! -ERICA ROMO
Cheryl did an amazing job! Great customer service skills.
Pat is just wonderful.Nice person.Customer service great
Juan was GREAT
Spoke with Mrs Pat today had to pay my bill for another location. Very helpful and friendly
I came in to rent a unit and Cheryl was very nice and helpful. She made sure I got the right size unit. I appreciate her.
Cheryl Davis did and exceptional job answering questions pertaining to renting a unit. She has a pleasant and delightful persona. I will be referring this location to friends and family
Miss Pat was really nice and very knowledgeable about all products. I had never rented before the process was smooth and easy.
Pat and Juan are very friendly and answered all my questions about renting a unit for the upcoming month recommend me the exact space I'll be needing for my personal belongings and I'll sure be heading there the first of next month. I will be telling all my associates about this location
Pat is awesome love coming to make my payment she makes me smile.Thank you Pat
Patricia always nice to me and helpful whenever I visit this location.
Stacy was wonderful she help us out and got us a storage for less. Please please please give her a raise she deserves it!
Ms. Pat and Mr. Juan were absolutely wonderful. They were so polite and professional. I would recommend this location to anyone. The storage unit was clean and the property is always well lit.
Ms Pat is great knows what she is doing very informative of all the ruled and regulations she deserves a whopwhop and a raisr
Customer service is always awesome an d to ms pat she is wonderful
Beth was great help to me today
Beth is doing great
Stacy was very friendly and helpful
Ms.Stacy was at this location yesterday and helped me tremendously ! She informed me of many products they offer to help keep my things safe and fresh in the space. She has great customer service ! Thank you so much Public Storage for coming in easily during my time of need.
Stacy is the best Great service.Loved the experience.
Jill great customer service
Ms. Pat gives amazing customer service. She explains ever step and makes sure you understand your agreement. I will be back!!
I moved from one location to this one and was told it would be treated like a new application which meant they had to see my drivers license and I had to sign all new paperwork. It was not considered a transfer. I got three separate emails saying total move in cost would be $25 yet when I visited a location to pay they charged me $111.14! Since then and going somewhat back and forth to no resolve, Public Storage has tacked on several other late or lien charges to the tune of over $100. Honor your original email amounts.
This is an excellent facility. The Manager Patricia and staff are great. Any questions or concerns are answered promptly. Will recommend this location to others.
Jill gave excellent customer service!! Highly recommend storing here!!
Jill was so helpful n everything went by so fast n storage place was clean I'd definitely store here again
Mrs Stacy and Mrs Pat we're extremely kind and nice. They went above and beyond to help me understand the process. Keep Up The Good Work.
Stacy and Ms.Pat are very welcoming and friendly I recommend this storage to anyone They are very detailed
Stacy
Amazing service
My sister storage.
I had the BEST customer service. By Pat EVER. Thanks for being professional yet personal. Charlton Family❤
Came in looked at the space Pat was helpful and friendly
Nice prices
Stacy was really nice and got us in and out
The staff was very professional and Quick and Informative and Ms. Stacy Is A Pretty i like her
Had a wonderful experience all thanks to Stacey and Pat! Was very helpful and gave really good customer service. I am happy to have come to this location! :)
Shanae was awesome! She explained everything in detail and was very professional!
Been using Public Storage for years.
About 2 weeks ago I was looking for a storage place to possibly store my bass boat. I called Public Storage and spoke with Pat. She was very thorough explaining the whole process to me and shortly after that, I visited the property and purchased a storage space. When attempting to back my boat into the space, I noticed that the space was too small and it was going to be nearly impossible to make it work. I called her while I was at my space, told her my dilemma, she came over to check it out, and agreed that it wasn't going to work. We went back to the office and she refunded my money without question. She took great care of me and I am sure that she will do the same for you. If and when I am ever in need of storage space again, I will definitely do business with Public Storage and ask for Pat!
Stacy and Pat gave me excellent service and were very knowledgeable and polite.
Stacy and Pat were perfect.Very fast service
Ms Patvand Stacy are very nice people
Ms Stacy was wonderful and very helpful
Horrible i still owe after i moved out
Stacy was very helpfull
Stacy gave me great service on my move in
Had nice experience with Ms.Pat.Nice move out with Stacy.
Pat helped us out she’s great !
Coming in to pay my storage was a pleasure at cock tell hill with Stacy and Nicole
Stacy is great.She's the best
Stacy was very helpful.Quick move in procees.Cool move in.Thank you
Nicole gave me great service with my move in.Thank you Nicole
Lovely staff....good deals
Every time I come into public storage.Stacy is amazing.Great people
Stacy was great and efficient
Great friendly customer service i would highly recommend ms. Pat
This location is the BEST by far! The employees are GREAT and very friendly. My items were not damaged (something I was sceptical of). If you need a storage building please go to this location!! :)
When are u late on what day of the month
Juan was so professional and helpful
5* customer service from Pat. If you need storage and need to be treated with kindness, she's the one! Thank you Pat
I just like too say that ms.Sheena is aswsome,she has a sweet personality......out going....and ms.Maria.please recognize them please...they is out standing.......I would have friends to come too your public storage....your sincerely Shirley Swanson....could that have a raise........Good employees.........
Ms pat and juan were great!
Went to this store and Frances and Pat was awesome great ladies
Great service with France's and pat
Really good costumer service
Linda and pat were great staff and knew the public storage well nice ladies great customer service.
Great service! Pat and Linda were very professional and helpful.
Love me some Pat....100% great person to work with. Beautiful inside and out.
Fast and simple!! Love the staff.
Cecilia and Shanae are very nice and helpful I love their customer service!
Thanks Ms Pat. Ms. Pat was very polite and explained all fees and security features for this site. She also made sure that I was aware of the lock out terminology for gate closure to avoid getting my car locked in over night.
Wonderful service
Customer service was great
great customer service!!!
She did her thang
Stacy and Pat were wonderful and so very help full.
Miss frances was very polite. She was also very thorough in her explanation of the rules and she had a sweet smile the entire time. Thanks miss Frances.
France was a great help excellent customer service skills..... Thank you ms france
The services I received on 10-15-2016 was excellent. Pat and Francis, were very friendly and very professional. I would recommend this location to my friends.
Ms.Frances was wonderful with her services assisting me.
Mrs.Pat was awesome and she asked me if i needed anything,helped me make my best choice and offeres me marerials for my stau here at the storage. Great lady,will definitely do business again!
I made a reservation and as soon as I walked in I was walking out Mrs Francis was a pleasure and a great help
Great staff, just didn't like the $35 rate increase. I moved out the very next month. Friends tell me the rates increase often. You either pay or move and they know more than likely you'll just keep paying the increase. I started the post with 3 🌟's but now I think it only deserves 2.. but I'll let them have it.
I loved it because Frances was very polite and very kind. She explained all details to me concerning the storage and she had the sweetest attitude I would recommend her to anyone who's looking for a storage.
Fast service
Very quick. Nice customer service. Property managers made the entire process extremely painless and hassle free. I would definitely recommend to anyone looking to rent storage space. They are awesome
Ms. Stacey and Ms. Pat were very helpful to me. Everything was done in a timely manner. Not to mention an awesome price!!!
Great Staff... Ms. Stacy and Ms. Pat have great Customer Service Skills and are very helpful.
Again great service
Excellent customer service and very clean property
Stacy me very nice and she was very professional
Patricia gave great service and helped me with everything i needed if you ever need a place to store your things go here i guarantee you that you wont be disappointed.
They were very nice and had very good customer service skills and the lady name Pat was very helpful and answered any and every question we asked
Outstandig customer service; ladies are outstanding support group.
The workers are friendly and Ms. Stacy has a wonderful attitude and great customer service. She also is very helpful.
Great service
The staff is wonderful...they give excellent customer service..
Stacy I like how she welcum me she was nice
Ms. Stacy thanks for all you do. Great property and management team!!!
Stacy helped me so much and im glad I have her every time I come to make a payment. Well managed company will come again if needed! THANKS!
Love the area employee ms Stacy was awesome, me and my mom are satisfied. That we can keep our belonging
Very polite great customer service
I loved my experience renting here and will recommend this Public Storage to anyone in search of a storage facility. Stacy, in the front office, was the most kind, thorough and customer service oriented person I've had the pleasure of dealing with in a long time. Simply because of her service and the clean storage facility, along with quick assistance getting a unit, I will always come back.
Came in to rent storage to with maresha it was a great experience i would recommend this prop to friends and family
Pamela and Marshall were Great!!!!
Pay and Mareesha were very friendly and Pan explained everything from beginning to end
Pam was wonderful great customer service skilla
Pamela was fantastic
Ladies were awesome storage unit was clean Mrs Pam was great
Pam.was absolutely. beautiful shw made sure i was comfortable. with. all my needs
She was a great help and very nice
Pam was great
I received all the information I needed I was notified of the times the closing date and if caught on property after hours how to get out to the police or fire department recommended supplies to keep my leather furniture in good condition considering its summer miss Pamela is an awesome customer service representative
Thanks to Ms. Pam. You were a big help. Thanks for the tour and pleasant attitude. Keep up the good work.
Mrs pam provided fantastic service
This woman Pam is who had me running to public storage. She has a great personality and I got to meet Pat and she also has a great personality. I feel my things will be safe here
Pam is an amazing woman with a great customer service who referred me to Pat location since I will be moving in that direction, thanks Pam for your patience and understanding on this major move im making in my life. Your the best😆
Thanks PAT & PAM A1 service
If not for Ms. Pat would have taken my business else where. Poor management great employees to take up the slack.
Its clean and convenience close to my job I found that the service I get there from Mrs Banks was very Helpful and she was very professional and friendly she's a very sweet person.
Mrs. Pam was very courteous she answered all of my questions.
Hello, I am E. SWEAT and it was a pleasure working with Mrs. Pamela. She helped me get the unit I needed even though the 1st one I originally reserved was too small, she didn't get frustrated, but instead said.. let's look at 2 more. She is the true definition of customer service and support for that, I'm thankful..
Ms Pam was very professional and nice, the experience was pleasant. We were shown our unit, and in and out at a timely manner. We appreciate her good services. Thanks again public storage.
Customer service is wonderful. Quick, nice and helpful.
Great customer service. Very helpful. Very clean facility.
The property manager Ms. Pat was extremely helpful and knowledgeable.
It was a wonderful, fast and easy experience I loved it
Ms LaShonda was great
Cathy was the greatesr I came in burden down and she help my spirits be lifted. Thanks so much Cathy
Ms.Pat was very professional & knowledgeable of her job, Overall very Please with Customer service that was provided at Public Storage.
Mrs/Ms Pat was great. She made my moving process seamless. The property was clean and staff was very people friendly. I moved here from Atlanta and felt like I was at home...I definitely would use them again if need be.
Really enjoyed my service with LaShonda very courteous
Alante was very helpful enjoyed the experience
Zelena was extremely helpful. Service provided was exceptional.
Alante was good servant funny genuine
zelena Did a great job serving me today. THANKS ZELENA
Lashonda has great cs she found the info i needed
Excellent service! !!!! LaShonda
Lashonda was great
LASHONDA WAS GREAT, SHE GOT ME IN AND OUT
Awesome experince and very professional Maresha is great.
Great services.. Thanks Lashonda
Lashonda was great to me she has awesome customer service skills. And they had a great discount going on the day I went. Love them. Will aways get by business.
Lashonda has Great customer service skills, she was patient with me, I had my two children with me . She explained everything too me with a great attitude. She is Great!!!!
Ms LaShonda was so nice! She helped me making sure my question s were answered. She knows how to sell up too! She made me feel good about my move in showing me what product was best to use in accommodating a smooth move!
I recently had to rent a storage from public storage and had the pleasure of working with Tabitha. Tabitha showed great patients with helping me select a storage unit that would be a great fit for my needs! Not only was her customer service AWESOME I had the pleasure if meeting Ronnie the District Manager who also showed me Great Customer Service and made me feel like I was apart of the Public Storage Family.... I highly recommend using this location for Public Storage.
Tabatha and Pat have taken great care of me. I will return and recommend this place. Very ckeab.
If you want a great strage place wth great customer service i recommend this place. They are willing to help you and give you what you need. Thanks Maresha Pat you guys are the greatest
Great customer service .. Ms Maresha did her best to find me the best price and best storage for my needs. Will definitely recommend. :)
I went into the Cockrell hill store and was helped by Ms. Pat she was very nice and very helpful I will definitely recommend her to my friends and family
Very friendly knowledgeable of job and duties 😃 Maresha
The employee Ms pat took really great care of me and would recommend clients in a heart beat!
maresha was a very helpful agent
Excellent customer service! I told her what I had and she showed me the best space for me and it was perfect. I was in and out! Thanks Mrs. Pat
Good
Miss Paula was very helpful and pleasant to talk with.
I went to the PS on Duncanville Rd first but the very nice yound lady there was able to find me a unit that better fit my needs at the PS on Cockrell Hill. There I met Ms Pat who was very helpful, informative and professional. I have actually used the facility before and was satisfied I am sure this experience will prove the same. Thanks ladies for awesome customer service.
Want to thank Paula and Mrs Pat. for there awesome customer services, great direction.
Ms Paula and Pat were awesome. They have excellent customer service and very helpful
Paula has the best customer service that I ever received from a public storage facility I would recommend any 1 to visit this facility or any facility that Miss Paula is for working for real
I live public storage. Naomi is always amazing and understands that I don't like to be bugged about my bill because I'm a truck driver. She's very considerate of my needs and always has an open ear
Everthing was great. Pat took good care if me.
Tabatha was great with helping me with my storage and I would recommend her to anyway.
Pat was very courteous & helpful in assisting me.
I an a long term customer. PAT IS ALWAYS VERY HELPFUL AND CLEAN PROPERTY
It's great tabbatha is great
They are amazing over there they helped me out tremendously, very professional an great customer service This location is the best!
Ms paula was very professional an polite she gave me great customer service she will be the reason I return again as a customer
Tabatha and pat are great. good service.
Received awesome service from Tabatha!!
Tabitha was very friendly and helpful. . Offered me a unit suitable for my space and assisted in making sure I understood all fees associated with my move. .
Tabitha and Ms. Pat were so nice. They were very professional. The space is amazing and I feel like I am getting my moneys worth.
Ms. Pat was alot of help took her time to explain what was going on...Great place to get your storage space....
Excellent service very well please.
Great experience
Great place good service
Naomi is GREAT . No problems with facility
Thanks Naomi and Tabatha for doing a great Job. This facility is always clean and secure. I've never had a problem.
Pat and Tabatha was a great help. Great service.
Mike was a great help, thru out the process.
Mike was a great help and nice guy...will definatly stay a while
Paul was great! Good customer service skills.
Paul was the best customer service after ever experience
My experience at this location...was wonderful!!! The ladies at the property knew their material and i was nothing but pleased with Shae and Tanya's service.Anybody...Somebody i recommend this location to YOU!!!
Shay and cathy were very attentive, and very helpful and have excellent customer service. I would definitely suggest this location to each and every one I know
Customer service os grate. Always avail when needed
I rented a storage for the first time and it was quick and easy, and a lot cheaper than other places. Tanya and Shae were very professional with the set up. Thanks Ladies!!!!
I wanted to thank Shae for making the process very easy for me. She was pleasurable, friendly and willing to help me find the perfect size storage for my items. I made my reservation online and when I arrived Shae escorted me to the size that I chose. The size was to small and she went above and beyond to help me find a better fit for my items. Although I don't agree with Public Storage making you purchase one of their locks. Thanks ladies!
Shae and Tanya are really nice ladies....
great!!! Friendly staff!
Thanks Shae & Tanya you guys were such a great help. Believe me at 36 you start to forget more than usual, but thanks to you I know exactly what I need. Who ever thought moving would be so stressful, but thank you for taking the stress out of moving.
I like the fact that on every occasion that the cockrell hill store i am greeted with smiles and giggles also whenever i am on property i have to stop by the office and say hi because shae and tanya make my day.
Hello, My rental unit is "F017". The rental for the "F" units should be reduced due to unacceptable access to the unit. The entrance and exit to the road for the "F" units are too narrow and a most trucks can not access the area for loading or unloading. It is a bad "FIRE HAZARD" if you are in a truck between the fence and the units. Please take a look and consider removing the units on both ends of the "F" row of units. Jay Willis
Units are constantly broken into, staff never returns by time posted, avoid this location by all means!