Bill made the transition into my storage a breeze. Really appreciate the advice he gave.
Bill was so amazing and helpful and the process was quick, easy and efficient. An amazing storage experience
I made the purchase of my storage, per the online option, and it was so easy to do! The instructions were crystal clear and my unit was spotless! Thank you for the great customer experience!
Very satisfied. Miss Pat is very awesome Crockett hill ,
Very helpful,and informative with everything
Amazing staff working here!! Very kind and will help you out with anything you need! If I need another storage unit I’m coming back here for sure!
So helpful and easy to work with.
NEVER GO TO THIS HORRIBLE PLACE THEY DEFINITELY BE LIEN PUTTING EXTRA CHARGES ON YOUR ACCOUNT THEN TRY TO ACT LIKE THEY DONT KNOW WHATS GOING ON!!! THEY NEVER ANSWER THE FREAKING PHONE UNLESS YOU LATE ON A PAYMENT. A LADY WOULD NOT LET ME IN MY STORAGE EVEN AFTER I MADE I PAYED A PAYMENT BECAUSE I DIDNT HAVE A “LOCK” ON MY STORAGE, FINALLY GOT IN MY STORAGE THEY SHE CONTINUED TO LIE AND SAY I VACATED SO THEY ARE TRYING TO CHARGE MY ACCOUNT EXTRA & NOW SAYING IN ORDER FOR MY RENT TO GO BACK TO MY ORIGINAL PRICE I HAVE TO RETURN THE “LOCK” I NEVER HAD LIKE GO TO HELL DONT WAIST YOUR MONEY OR TIME!! & YES STUFF WAS MISSING AND BROKE OUT OF MY STORAGE AS WELLLIKE THEY WAS JUST WALKING ALL ON MY STUFF & GOING THROUGH IT
This public storage stole all of my sons exotic Jordan It was an inside job because so the girl that worked there cut the lock off and took everything and my thing is that they were Jordans that were collectibles and they were very expensive they were over thousands of dollars a piece and it was over 100 or maybe 300 pair at the most I'm saying is that I wish that someone in public storage can get with me and my family and fine and get them to the bottom of this and let's get who done it so you'll make your reputation better
Stephanie is so sweet and very helpful
I just wanted to take the time out to say that Stephanie is an absolute Angel! she exceeded my expectations today she is very polite & professional & very knowledgeable so for my first experience I am grateful and appreciative of her!! Thank you! Stephanie! You have been a great help!!
Ms. Pat was very nice and friendly.
Thanks nikia for your service great customer service 😊
Ms. Pat was great. Customer service was awesome.
Thank you, Ms.. Pat, for all your help
Very good customer service.
Ky was very helpful I'm glad she gave me the information I needed to help me with my first move out! She deserves a raise!!!
Stephanie was awesome she helped me recover double payment I appreciate you Stephanie
Ms.Pat at the Public Storage on Cockrell Hill Rd is AMAZING. She is always willing to assist and help out anytime I go in or call. She never complains or acts as if she doesn't want to help. I don't believe there has ever been a time that I've rented from them and she didn't just make you feel like family. She is truly heaven sent. Ms. Pat you have a customer for life. Thank you for all you do, and all of the words of encouragement as well. You never know how you may have touched the hearts of people who needed it.
Visited location off Cockrell Hill Road in Dallas Texas and the Rep by the name of Ky was very polite and help great customer service skills.
Ms .Pat is beautiful lady and she do a good job
Pat and KY are really great.Enjoy storing @ this property.
I have rented multiple units and have had lots of questions. Pat answers them and helps greatly. I can tell she is well experienced and seeks to find the best options for me. I would recommend to all my family and friends.
The place was closed the note is inside the door with a dark tint on it can't read it
Pat was really knowledgeable and pleasant to work with!
The manager was nice but the storage is to expensive they go up on your rent every 3 months you start at 218 than up and up for a small closet.
This storage is only good if you need then no more than 3 months the Insurance is really no good this is my opinion
Would I refer them to anyone no. Not at all
Read your contract know what to store please
Shanda was more then accommodating five star attitude very very helpful.
Ky!!!!!!!!!!! She was amazing and helped me out with everything .Made it super easy and her customer service was spectacular! Great job Public Storage !
Ky was FANTASTIC! She is extremely helpful and professional in providing customer service! Thank you Ky I am sure we will be happy during the course of our rental!!!!
Ky Was amazing was very helpful I love the customer service the best
Yeah wouldn't even give a one star but had no choice, management is rude, the man was in the office wouldn't unlock the door during business hrs was in the hot sun waiting. When finally left I left a message then a lady calls back apologize saying she not in. Poor management at this location, will not be coming back.
I visited the location on Cockrel Hill Rd in Dallas. Ms Pat was very helpful, efficient and knowledgeable. She made my frustrating search for a storage become smooth and easy .Thanks Ms Pat
I would recommend this place to anyone Beverly gave me the best service a1 service
The service is great..I was late one time and they didn't give me noooooo problems...been there for almost three years
The lady at front desk Beverly was great with helping me get my storage unit
Had a great and smooth time getting my storage unit. Beverly was super helpful
Beverly services was great
This is a worst managed Public Storage in the United States of America. I was locked on the property and could not get out on a Saturday evening, after getting out I called the District Manager repeatedly the following week who to this very moment (weeks later) has not replied. The onsite manager is extremely rude, curt, and clearly lacks compassion
It's my strong recommendation that you choose another company to store your possession, who at least will be available to communicate with you
Ms. Beverly is such a sweetheart I really appreciate it and was so helpful and nice
Beverly was such a great help.
I was able to get a change when I needed it with no problem, customer service was amazing. Thank you Beverly for quick help!
I love public storage they a lot of room for what u need and they space is good and prices is cheap. I will refer friends and family to them
Awesome help Beverly! Thank you for shining some light on my day today! Everything went smoothly with my last minute storage:)
Beverly and Pat was very professional and helpful very hood costumer service
Mrs Beverly was very helpful she got me in and out she was very friendly I recommend this place
Went to rent my very first unit Miss Pat made sure I understood everything and she even walked me to my unit.
Ms Beverly was a huge help to me and my family. 5 star treatment
The whole experience was really a nightmare I wouldn’t recommend this place nor location to anyone took forever for me to get my keys and then there was so many different prices that was quotes from online. To be honest o would have rented somewhere else but I was in a right situation hopefully my stuff won’t be there for long so I can move it somewhere else
Really nice and outgoing person would definitely recommend coming and talking to her she will get the job done
I had a fast and easy experience. Beverly was very friendly and had excellent customer service! I was able to get a $1 promotion for the first mth! I recommend this public storage!
Ms.beverly was awesome quick and got me what I needed and very sweet this was a great experience!!!
Miss Beverly was great very professional and helpful need more people like her very outstanding ⭐️🌟✨💫🎖
Beverly helped me and did a wonderful job
Ms Beverly was very respectful and helpful. She got me done real quick and fast thank you
Ms Beverly is a Customer Service Star! Excellent Service & Very Helpful.
Beverly is an angel sent from God, best customer service ever. So blessed!!!!
Ms. Beverly was extremely nice and great customer service.
Ms. Beverly and Ms. Pat are dope! They give excellent service, friendly and very informative!!!