Public Storage Self-Storage Units at 5009 FM 1764 Rd, La Marque, TX

Excellent service. Most definitely

Woody is amazing he is extremely informative and very respectful he’s always so positive thanks woody

Janise & Woody were AMAZING at getting me set for my move in!!! Thank you guys!!

Honestly one of the best customer services experiences I’ve ever had in my life. Thanks Woody!

Woody did fantastic helping me get what I needed

Great place to store at

Easy in and easy out. Secure. Friendly staff up front.

Great place very clean bathroom Woody is super helpful would most definitely recommend

Mr. Woody was absolutely amazing! Customer service was amazing. He made my decision very easy. He was precise in details of the units and I extremely enjoyed my visit. Will do business with him....... 😃😃😃😃😃

I have been a LONG standing customer with this location. Woody is BY FAR the best manager EVER. He is always more than eager to help in anyway he can and with a smile. Your no longer intimidated when you ask for anything. And you also know that if it is within his power. He will get the job done.

Had a great experience with the front desk in helping me with my storages!

Very well maintained and secure. Rent doubled to $280 within first year for a 10x15, so not a good value for long term storage. Would not recommend.

Great place to store.

Joshua was amazing!!!

Good service . Woody was helpful. Smooth entry.

We rented a space with Public Storage at the LaMarque location. Joshua was very easy to work with and very efficient and was able to answer all of our concerns. Thanks Joshua for providing great costumer service!!

The manager Woody was very helpful! I would highly recommend this location for convenience and excellent service. The property is always clean and kept in great shape.

Thank you Paige for your assistance with my unit there at Public Storage and going threw rental agreement with me,Also making sure the unit was clean for move in. The app is very convenient.

Excellent price and the storage area is super clean and accessible. I love it

It started out great, and affordable. But over time, the rent went up over $100 since I started using them. I picked them because they originally had 24 hour access and were convenient. It changed to access stopping at 9pm, which became inconvenient for me as I don't normally get off work till 930pm. While I understand that rent is subject to change, I was never even told about options regarding exemptions from rent increases until AFTER I vacated my unit. All in all, if your okay with paying $250+ per month, use them. They are climate controlled and have secured access via individual pins. They also have external access units and boat/RV storage. I, however, will not use them again.

Paige was a very friendly person and would request other to ask for her

They store my stuff pretty good.

Thanks Paig for fixing the gate!!!

We stopped in to chat about the open storage units and Marsha helped us! She was great! Very kind and informative. We will be booking a unit today!

Manager Krista was exceptional at setting us up on our unit! Best ever!

They literally are rude! Never there, can't get in touch with a live person for over 2 weeks! They put so many charges on your stuff if you're late so they can steal people's things! Do not ever chance losing your stuff with these people! Go elsewhere!

Krista is the best customer service rep I have ever come across she helped me get my app set up and working she is the sweetest

Excellent service from Pam. Had me in and out in no time when I was in a rush. Thank you mam.

Thank God for Patricia at the FM 1764 RD location! Patricia was very knowledgeable and kind during this stressful move. Patricia helped me out so much she is the ABSOLUTE BEST MANAGER!!! Thank you Patricia for all your help!!!

Patricia was a great help!! Efficient & easy! 🙏 thank you

Nice

We had to change places because our rend randomly went up by $150 a month on a small outdoor unit.

Patricia was a great help!! She helped me find the exact size unit I was looking for and went above and beyond to make sure it was what I needed. Thank you for all your help Patricia!!!

Nice staff (Patricia) she was very helpful and the process was easy peasy!!

Patricia was very professional and sweet and she made the process very easy and fast

Had to check on my unit and Patricia was there to help me. She always greets with smile and its a joy to see her!!

Patricia is amazing. Great customer service.

Great customer service Patricia

I came in to buy purchase boxes to pack some things away and Patricia was so helpful and amazing.

I came in today and looked at a few units me Patricia was amazing and very helpful with all the questions I had highly recommended

Needed a storage unit in a hurry, I was stressed & had only a few days to find a unit. I went to the LaMarque location and Patricia was so helpful and explained everything and told me not to stress. She made the process simple & her customer service was excellent.

Great facility. Clean safe and well lit. Patricia at the front office is a gem and super pleasant to work with. Totally recommend for all your storage needs.

Save your money and go elsewhere. Nice faculty and secure, but extremely over priced. We’ve had a unit since February 2021 and the monthly rate has went up by over $100. Also, they mention having carts….lmao, if you can find one.

I rented to compartments. Both were extremely clean. The manager was very friendly and helpful. Highly recommend!

I just purchased a storage unit this afternoon and it couldn't have gone any better! Marlene was super awesome and she was definitely on top of her game! Outstanding customer service!

Miss Marlene was a wonder for us! We had a very last minute need for a storage unit. She took care of us right away and got us set up with a very clean unit. Thank you!!

Patricia was very helpful in getting me switched on to our companies storage unit. Very satisfied customer.

Well maintained, clean, and climate controlled all my mom's stuff since Harvey without issue.

The manager made it so quick and easy, gave me all my options, actually saved some money because of my home owners insurance. Great place, with ac.

I really enjoyed the property while i was here. I appreciate everything Tameka did for us,when she could. This 5 star is only for you girl. I wish you luck in your future endeavors, where ever you decide to go.

Great service! Thanx Tameka

TaMeka was a absolutely delight to work with!

Tamika is awesome and genuinely all about customer service! She made some changes for me to move to a bigger unit....very smooth transaction!

They make you buy their lock and it only works on their doors they’re very expensive don’t tell you about the lock until you rent the unit.

Easily rented and great big lot love the gated entrance .. you have your own personal code to get in and out .... I came the other day and went to go into the office it was around 230 and the door was locked ... I dont know if they were walking the property but I couldn't see anyone ..

Gwen was very friendly and helpful , great experience

Marlene was incredibly kind and helpful. A real asset to your company. THANKS MARLENE 🥰

Glad to be a customer here and they helped me every step of the way when I had issues with renting the wrong place

Marlene is great

The staff on site is amazing. She called and personally took care of an issue for me. Went above and beyond to fix a corporate issue. Thank you

Great location. Tameka was so sweet with assisting us with all the materials needed to keep our items safe and in good condition. Lovely conversation and clean atmosphere. Thank you for all of your kind words and help.

Great place! Love Marlene’s customer service. Will always come back!

Marlene Webb is awesome! She was able to answer any questions I had and kept a great attitude! She was a pleasure to work with.

Tamika is absolutely the best property manager I have ever dealt with and deserves a raise! she keeps everything running smooth and is always polite.

Nice place friendly staff! Shout out to Marlene for helping me seal in a solid deal on a unit!

Marlene went above and beyond to help us. She was very knowledgeable and was beyond helpful. Thank you Marlene!

Marlene was extremely helpful and informative. Prices where a little high but service made up for it!

Nice, convenient and we'll kept

I want to take this time to thank Cindy at location 528 Friendswood & Marlene @ 5009 Fm 1764 La Marque I can say they love they job. They got on the phone and called everywhere to fix my concerns and issue. They took hours to resolve by working together to get it all straightened out. They went above and beyond. If I could get this review to corporate I would love to. This not my 1st time getting storage units but this will be my last one I don’t plan to move around Thank you ladies I’m definitely referring this location in LaMarque to anyone looking.

Ms. Marlene was amazing! She was so knowledgeable and helpful. Wonderful Customer Service, great clean facility!! Thank you.

MS. Marlene was amazing and knowledgeable she helped me get though the process and made things so easy.

Ms. Marlene was very helpful and explained everything in detail! I will forever use this storage company!!

I had been renting a 10x10 unit and needed a bit get one so I went online and reserved a bigger one. Come to find out I did not need to do that. I use the LaMarque TX facility and Marlene helped me transition smoothly from the old unit to the new one. Took me a few hours to move my stuff but it’s done snd I have a bigger unit with extra space now to hold my daughters stuff As well for awhile. Thank you Marlene for helping me and checking on me. The storage facility is secure, clean, and well lit at night. Need gate code to get in. I like that.

Ken Michalk just rented an awesome storage #2169 from Tameka. Very polite and personable manager...She genuinely worked with us and our needs. We would highly recommend this business to others...Thanks again Tameke Ken Michalk My friend above had such great experience with public storage I myself rented one yesterday. I was amazed at how personable and polite Marlene is. Because of her I feel so confident this was a great move.She answered all my questions and represent her company well. THANKS AGAIN MARLENE Billie Cason Unit 5021

Great service from Marlene

Colin helped us out a lot :)

Fast friendly service!

Facility is nice and clean I absolutely enjoyed my experience with TaMeka she’s prompt, friendly, and has terrific customer service. I highly recommend coming here.

Perfect customer service from TaMeka Price. She explain all my options and prices in detail. Such a calm and positive person with professionalism. I would call her for any issue i might have in the future. They have a such a wonderful hard working person here.

Hands down the best storage facility I've worked with. Tameka is incredibly knowledgeable with information I needed and professional. She knows her business, is pleasantly kind, funny, and again professional. I've never had an issue but if I ever came across one, I have no doubt, Tameka would resolve in a time efficient manner.

Great customer service the property manager Tameka was very informative. The property was very clean and you can see the pride she takes in property. Will recommend to everyone.

Tameka is awesome... She’s been helpful from the start and still is I wouldn’t go no other place Thank You!!!!!!!

Recently spoke with TaMeka at Public Storage. Professional but so funny and nice. Thanks for your help!⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I was very happy with storage unit and the prices. Tamekia was helpful and very courteous the overall experience because of her was wonderful!!!!!!!

Tameka was awesome!!!!!

Tameka and Marlene are the Best! Highly recommend :)

TaMeka and Marlene are great! Highly recommend renting from them!

She did a gtreat job . i would come back . marlene❤

Great customer service ! Always looking out for you! Easy to call and sort any situation out ! Pam is great !

We used this public storage before we moved, and Tamika was so accommodating! I absolutely recommend without hesitation.

Great place to store your stuff. Customer service is outstanding, so is Tameka

TaMeka has great service and facility is nice

The place is clean, but there are no bathrooms or trash bins.

Tameica was so sweet and helpful! It’s a very nice unit with great customer service.

When previously renting and the original business was sold to public storage the management would notify you of any change what so ever, they now are way over charging and if you aren't willing to spend nights AMD days waiting to them to answer then BOHICA dry. But property is somewhat kept clean, and its not 24/7 access so I moved my business closer to home utilizing another facility.

Horrible place. They cut your lock if you're 7 days past. And they double lock it. WHY CUT THE TENANTS LOCK? Then they charge you for a 20 dollar lock in your "fees" with out telling you. And they put a lein after only 20 days. Definitely a bunch of crooks

The manager Tameka is awesome!!!!

Its has excellent service and it makes you feel like home every time your there i love tameka She’s a doll she told me everything i needed to know and etc

Tameka made the entire process so easy! I’m very happy at how knowledgeable she is and how she takes care of customers!!! I will definitely refer everyone to the LM location! You forever have my business

TaMeka was great very attentive and professional about my need for a storage and the time I needed it

TaMeka is a very great help and hard working person

Estoy muy satisfecho porla amabilidad que nos atendio la sr tameka muy amable respetuosa selos recomiendo ella te explica todo loque queria saber muchas gracias

I came in here to renew my contract and was immediately welcomed by the lovely Marlene and Tameka. They made me feel so comfortable with their spectacular customer service. The whole process went so smoothly because of these two wonderful ladies. If you are looking for a safe and comfort storage unit come visit them - these two will definitely make you feel right at home. I highly recommend this storage location!

Storage units are great, but the staff is almost always absent... trying to pay your bill in person on your lunch break from work? Forget about it! No one is in the office and doors are locked 90% of the time though the hours are posted on the doors and online that they should be open! Also, paying over the phone with an automated system charges an additional $20. Online is no other charge. But really?! Would recommend if staff was present. But after having the unit for months I wouldn't recommend if you like paying in person like I do.

TaMeka was awesome 5 stars all around

Very clean storage units

Helpful staff and a very clean well secured facility.

Tameka is on top of her game.... Excellent customer service. I couldn't ask for a better Public Storage experience .... This is a safe secured location

The facility is clean and seems well kept. I was helped by Colin and he was extremely helpful and took the time to answer all of my questions without getting frustrated! I would highly sugvest doing business with him wheb you come in.

Tameka was awesome she did a awesome job. She really takes care of her customers.

Tameka is awesome, very helpful.

Great place to do business with, especially the manager.

Awesome staff. Tameka was very helpful and understanding.

I had issues with my mother's account and Tameka was really helpful with fixing it. She went above and beyond to help me and I really appreciated it. She was very polite, friendly and understanding. It's so hard to find good customer service these days, but speaking with her let's me know that there is still some good ones out there.

TaMeka is absolutely one of the best. Thank you!

I was assisted at a timely manner. The service was great! Colin was able to help me find what I was looking for. I would suggest everyone to come here because the service is really good and the prices are reasonable. I am definitely going to be stopping by any time I need their services. Thank you for all your hard work during these trialing times and making customer service your top priority.

Great experience, Tameka and Cole were very helpful.

Colin and Tameka had amazing customer service and understanding of my situation. I strongly recommend reaching out to these lovely folks for your storage needs!

I am a new tenant to public storage Lamar and I am handicapped Colin has been more than helpful in getting me in my storage and explaining all of the safety regulations the hours open and the terms of my contract thank you so much for calling

TaMeka was extremely helpful and nice !! Would highly recommend!

Tessa at the La Marque, TX facility was most helpful and nice. She took the time to show us the unit and answer our questions. Although the unit we reserved was no longer available, they had called to warn me of this prior to making the reservation. They patiently went over all the details of the contract and insurance coverage. I am most satisfied with the professionalism and cleanliness of this facility.

Tameka at public storage in LaMarque is awesome she has amazing customer service skills.

When I reserved my space online it was described incorrectly. It was not covered at all. I spent 2 1/2 hours at the office trying to find a way to resolve the issue. The only thing that was available that met the description was $200 more than what I had reserved, and the management was not willing to work with me on pricing. I was told by the lady at the front desk that they would be willing to give me a $50 discount, but then as we completed the electronic paperwork I asked about the discount. She then told me since I already agreed to the price that they would not give me the discount. I hadn't agreed to anything, and I was very upset as I had spent a large part of my day to get absolutely nowhere. I had my boat with me and nowhere to take it. So I just left it there for the time being, but I will not be keeping it there any longer than I have to. I'm working to find another storage location that will honor what they say. I was lied to both online in my reservation and in person with the discount. This is pitiful. I spoke with another tenant there, and was told that this is how Public Storage had been operating the facility ever since they bought it. I've used several storage locations through the years, but this has been the absolute worst experience I've had.

Tameka was extremely helpful and very professional. I highly recommend this location for any of your storage needs.

TaMeka prompt curious and did a great job highly recommend

TaMeka very intelligent and very professional and got to the problem with minutes.listened first!!!then talked 2nd!!

TaMeka and Tessa two awesome ladies. Great experience working with them very friendly. Keep up the great work girls.

TaMeka since day one has been awesome! positive vibes and positivity!

Thank you TaMeka for being a sweet heart! Friendly and funny and there to answer all my questions. 5 stars on customer service.

Very poor. Charging late fees when payments aren't even due. Had to pay 11 dollars just to get my things. Moved in on 21st and out on 21st of the next month. They money hungry.... Do not use this place...... Trust Me

Nice clean and new!

It's nice to see that there are still people who value customer service. Patricia was sweet as can be and very knowledgeable. She made it easy to sit down and interact with her and is just an all around genuine person. I look forward to doing business here!

Location was nice & Tameka was so great! She was super helpful and made everything happen quick!

TaMeka was a great help & so full of energy! Amazing customer service. Will highly recommend to any & everyone!

Tameka was awesome

Great experience with the gals at this location! Very sweet and helpful. Thanks ladies! New, clean, large spaces for RVs in and out.

I've been storing here for 2yrs and every since Public Storage has been in charge TaMeka the property manager has been awesome

Patricia is wonderful she was fast and friendly and great customer service all the way around.

I like this storage facility but before public storage bought them out they were much better. Now if you own a boat they took out all the boat wash down areas so you can't even wash your boat o well their loss I will take my business elsewhere.

Patricia went above and beyond in helping me.UPS delivered to the office instead of my storage unit and she moved them to my storage unit for me as I was out of town..much appreciated Patricia.

The very best!! Very polite = Friendly And. Answered all questions ! Will tell other people how great they are. TaMeka and Patricia!

We just got our storage unit today with Sammi and she was so helpful and sweet! We are looking forward to storing here, very convenient and helpful staff.

Patricia and TaMeka awesome job and great service

I have been very impressed with all the help that the staff has provided . Very clean facilities and never have had problem accessing my unit. TaMeka and Patricia are an asset to Public Storage! Thank You!

TaMeka and Patricia are such nice ladies. totally awesome!

Such a nice property. TaMeka was such a delite to work with. I appreciate her spunky attitude and smile even with a lost voice.

It was gratifying to go into a business by my husband and myself and receive exceptional customer service. We were met with a smile by Patricia and Tameka. They were respectful, kind and very professional. All our questions were answered to our satisfaction. They made our experience with Public Storage very positive and stress-free.

Tameka handle me with such care and consideration would reccomend her and I will be going back for sure thanks tameka for helping me u made my day..

The Property manager TaMeka was so thoughtful. I appreciated all her enthusiasm and her politeness. She definitely has a way with people.

I am very impressed with the site appearance and how professional my rental went. I was in and out in 15-20 minutes. Thanks Sammi!