I would like to personally Thank Mr. Joseph for getting me setup in a timely manner. He took the time of answering and looking into my concerns before deciding to look at units. He had lots of Patience was very Helpful even with a Lobby Full of People
Thank You Mr Joseph
They flooded our unit for months, ever notified us of the damage. We got extra insurance because of the value of the items that we were storing. Their AC broke and was leaking under the wall into our unit for what we can tell months. Our unit was a climate controlled unit too. We provided all the pictures and videos we could and they offered us $452 if I pay them a $100 application fee. We lost almost all of our deceased sons property and thousands of dollars in property. IF YOU VALUE YOUR PROPERTY AND WANT IT PROTECTED FROM THE CLIMATE, DO NOT USE THIS PLACE. Save your money and go somewhere else. Trust me.
Nice clean place. The manager that's is on site. He; s the greatest manager. He will help you out the best can.
This is one of the best experiences with a moving I had. Customer service was awesome I Woody assisting me. I would recommend this to anyone who wants affordable , clean, and no hassle storage.
Wonderful staff and service
Very friendly and helpful!
Woody is the best ever! His customer service and attitude is the AMAZING!!! He takes great care of his customers!!
Helpful getting me in and out when I needed it the most
La Marque Public Storage beat the competitions prices on a 10 x 25 storage unit. I must have called 10 places in a 30 mile radius from Galveston. LMPS prices were unbeatable!
Woody was great. Very knowledgeable and patient in talking me through setting up the app.
The facility was very clean. And I loved that the storage unit itself didn't smell like locked up places do sometimes, so that was definitely a win.
Having to move all your possessions into storage because the floor of the home where you've lived for 11 years has water damage and needs to be gutted is a traumatic experience, but finding a storage place shouldn't be.
Save yourself the hassle and call Woody at LA Marque Public Storage.
Great location, friendly and helpful staff. Woody helped me and he was informative and handled the paperwork quickly . I highly recommend this location.
My experience at the La Marque Public Storage was a wonderful experience due to Woodrow Mallett, property manager. He went above and beyond to accommodate my needs with the perfect solution. He is extremely professional and sincerely cares about the customer’s needs. VERY rare today! Thank you, Woodrow, for your help and thank you, Public Storage, for having Woodrow on your management team!!
Janise was wonderful thanks
I've been a Public Storage customer at the La Marque location for a few years now. The customer service has been nothing but exceptional. The manager here has been so helpful every time we've had to add units or get into a bigger unit. You won't find a better Public Storage!
Nice facility. Great folks to deal with. Price is very fair. I would recommend this place if the location works for you!
Joshua was awesome! Quick, efficient, I was in and out!
Joseph & Jamice were so helpful, kind, professional! This is my first time renting a storage unit and they made the process for easy and made sure I was truly taken care of. The location was clean and very secured. Definitely recommend.
The LaMarque public storage is very clean and has nice units. Woody the manager, is extremely helpful and knowledgeable. Great place to store your stuff. Large garages to small lockers. Lots of choices and reasonable prices.
Thank you Woody for your assistance with my unit there at Public Storage.
Janise was very nice thank you!!!
The front desk man they call Woody was such a big help! He was polite and explained everything to me in detail. The facility here is super clean! I would definitely recommend this storage place to everybody that needs one!
5 stars for Woody!
Very polite and answers any questions u may have .The manager Woody is a great person and very professional . Helps u understand any questions u may have I would rate the public storage in Lamarque ,Tx a 5 star out of 5
Woody is always very helpful and knowledgeable about the property. I am bad with name but the other gentleman that works there is very responsive when I have needed assistance. These two gentlemen go beyond to assist. I have 5 units there due to the type of work I do and would not be there if these to gentleman were not there.
Thank both of you for professional attitude and assistance.
This place started out great but when the rent started going up I moved our stuff to an outside unit. Only to discover that our stuff had mold on it and rat droppings everywhere from being in the climate-controlled area. Then when we moved everything out of the outside unit our stuff was infested with big roaches. There were hundreds of them in our unit. Every time we picked something up they would go running. The employee just said oh yeah that's because of the construction going on next door. Won't ever use that facility again.
Easy, nice storage place. Woody was very nice and helpful!!
Fast, easy and exceptional service.
Always a good experience at this location. Prices are reasonable, and the facility is always clean.
Love it, gast friendly Service
Bluetooth in and out. Autopay
Professional and helpful management
Where to begin? I’ll start off by letting people know that we’ve been long standing customers of this facility. Within the past year and a half our rent doubled, with that being said my wife and myself were very dissatisfied with the direction we were moving with them. We were planning on moving out and that’s where Woody stepped in. That man’s customer service skills and professionalism is unmatched. He did what he could to to help us out and keep our business with both parties being satisfied. Now if they could somehow get the rest of the employees to follow suit!
Thank you Woody, your professionalism and service definitely aren’t unnoticed as I can see with all the other reviews.
The Property Manager Woody is very nice and helpful great Customers Service
Rented a storage unit there for a few months. Very clean and affordable. The best customer service and the manager was very helpful!
Nice clean place but you don't get cell service near the entry of the gate, so my kids & I got stuck inside the gate for a few minutes trying to find cell service to open the gate.
Our unit was climate controlled and all our items were full of mold. I do not recommend using their “climate control” units. There were not AC vents in our unit. The manager went as far as to tell my husband that he had mold in his storage unit as well like it was acceptable. Completely unacceptable!
Excellent service. Most definitely
Woody is amazing he is extremely informative and very respectful he’s always so positive thanks woody
Janise & Woody were AMAZING at getting me set for my move in!!! Thank you guys!!
Honestly one of the best customer services experiences I’ve ever had in my life. Thanks Woody!
Woody did fantastic helping me get what I needed
Easy in and easy out. Secure. Friendly staff up front.
Great place very clean bathroom Woody is super helpful would most definitely recommend
Mr. Woody was absolutely amazing! Customer service was amazing. He made my decision very easy. He was precise in details of the units and I extremely enjoyed my visit. Will do business with him....... 😃😃😃😃😃
I have been a LONG standing customer with this location. Woody is BY FAR the best manager EVER. He is always more than eager to help in anyway he can and with a smile. Your no longer intimidated when you ask for anything. And you also know that if it is within his power. He will get the job done.
Had a great experience with the front desk in helping me with my storages!
Very well maintained and secure. Rent doubled to $280 within first year for a 10x15, so not a good value for long term storage. Would not recommend.
Good service . Woody was helpful. Smooth entry.
We rented a space with Public Storage at the LaMarque location. Joshua was very easy to work with and very efficient and was able to answer all of our concerns. Thanks Joshua for providing great costumer service!!
The manager Woody was very helpful!
I would highly recommend this location for convenience and excellent service. The property is always clean and kept in great shape.
Excellent price and the storage area is super clean and accessible. I love it
Paige was a very friendly person and would request other to ask for her
It started out great, and affordable. But over time, the rent went up over $100 since I started using them. I picked them because they originally had 24 hour access and were convenient. It changed to access stopping at 9pm, which became inconvenient for me as I don't normally get off work till 930pm.
While I understand that rent is subject to change, I was never even told about options regarding exemptions from rent increases until AFTER I vacated my unit.
All in all, if your okay with paying $250+ per month, use them. They are climate controlled and have secured access via individual pins. They also have external access units and boat/RV storage.
I, however, will not use them again.
They store my stuff pretty good.
Thanks Paig for fixing the gate!!!
We stopped in to chat about the open storage units and Marsha helped us! She was great! Very kind and informative. We will be booking a unit today!
Manager Krista was exceptional at setting us up on our unit! Best ever!
They literally are rude! Never there, can't get in touch with a live person for over 2 weeks! They put so many charges on your stuff if you're late so they can steal people's things! Do not ever chance losing your stuff with these people! Go elsewhere!
Krista is the best customer service rep I have ever come across she helped me get my app set up and working she is the sweetest
Excellent service from Pam. Had me in and out in no time when I was in a rush. Thank you mam.
Thank God for Patricia at the FM 1764 RD location! Patricia was very knowledgeable and kind during this stressful move. Patricia helped me out so much she is the ABSOLUTE BEST MANAGER!!! Thank you Patricia for all your help!!!
Patricia was a great help!! Efficient & easy! 🙏 thank you
We had to change places because our rend randomly went up by $150 a month on a small outdoor unit.
Patricia was very professional and sweet and she made the process very easy and fast
Nice staff (Patricia) she was very helpful and the process was easy peasy!!
Patricia was a great help!! She helped me find the exact size unit I was looking for and went above and beyond to make sure it was what I needed. Thank you for all your help Patricia!!!
Needed a storage unit in a hurry, I was stressed & had only a few days to find a unit. I went to the LaMarque location and Patricia was so helpful and explained everything and told me not to stress. She made the process simple & her customer service was excellent.
I came in today and looked at a few units me Patricia was amazing and very helpful with all the questions I had highly recommended
I came in to buy purchase boxes to pack some things away and Patricia was so helpful and amazing.
Great customer service Patricia
Patricia is amazing. Great customer service.
Had to check on my unit and Patricia was there to help me. She always greets with smile and its a joy to see her!!
Great facility. Clean safe and well lit. Patricia at the front office is a gem and super pleasant to work with. Totally recommend for all your storage needs.
Save your money and go elsewhere. Nice faculty and secure, but extremely over priced. We’ve had a unit since February 2021 and the monthly rate has went up by over $100. Also, they mention having carts….lmao, if you can find one.
I rented to compartments. Both were extremely clean. The manager was very friendly and helpful. Highly recommend!
I just purchased a storage unit this afternoon and it couldn't have gone any better! Marlene was super awesome and she was definitely on top of her game! Outstanding customer service!
Miss Marlene was a wonder for us! We had a very last minute need for a storage unit. She took care of us right away and got us set up with a very clean unit. Thank you!!
Patricia was very helpful in getting me switched on to our companies storage unit. Very satisfied customer.
Well maintained, clean, and climate controlled all my mom's stuff since Harvey without issue.
The manager made it so quick and easy, gave me all my options, actually saved some money because of my home owners insurance. Great place, with ac.
I really enjoyed the property while i was here. I appreciate everything Tameka did for us,when she could. This 5 star is only for you girl. I wish you luck in your future endeavors, where ever you decide to go.
TaMeka was a absolutely delight to work with!
Great service! Thanx Tameka
Tamika is awesome and genuinely all about customer service! She made some changes for me to move to a bigger unit....very smooth transaction!
They make you buy their lock and it only works on their doors they’re very expensive don’t tell you about the lock until you rent the unit.
Easily rented and great big lot love the gated entrance .. you have your own personal code to get in and out .... I came the other day and went to go into the office it was around 230 and the door was locked ... I dont know if they were walking the property but I couldn't see anyone ..
Gwen was very friendly and helpful , great experience
Marlene was incredibly kind and helpful. A real asset to your company. THANKS MARLENE 🥰
Glad to be a customer here and they helped me every step of the way when I had issues with renting the wrong place
The staff on site is amazing. She called and personally took care of an issue for me. Went above and beyond to fix a corporate issue. Thank you
Great location. Tameka was so sweet with assisting us with all the materials needed to keep our items safe and in good condition. Lovely conversation and clean atmosphere. Thank you for all of your kind words and help.
Marlene Webb is awesome! She was able to answer any questions I had and kept a great attitude! She was a pleasure to work with.
Great place! Love Marlene’s customer service. Will always come back!
Tamika is absolutely the best property manager I have ever dealt with and deserves a raise! she keeps everything running smooth and is always polite.