Public Storage Self-Storage Units at 850 FM 2001, Buda, TX

Couldn't ask for more. The facility is climate controlled and state of the art. It's also very reasonably priced and the staff was on top of everything.

Our 1st move in was today & of ALL days, the 1 ELEVATOR they have was broken & our storage was on 3rd FLOOR!! So we only took our light large bins & it was the most INCONVENIENT experience. We're not happy about it. PM says that they may not be able to get the elevator fixed 'til another 2-3 days. I feel that inconveniences like this, we should be compensated somehow with our 1st monthly payment. Update: 7/19/24- A few days ago I had a horrible 1st move in experience. My unit's on the 3rd floor & the elevator was out of service. Due to already having a truckload of items, my partner & I decided to lug the lighter items to & fro the stairs to the 3rd floor. We had to return home w/ the heavier bins & unload it again. I gave my unhappy review. PS responded to my frustration & apologized for the inconvenience & gave me credit for the future payments. Elevator was fixed immediately. I appreciate PS' immediate assistance & was very helpful. Thank you Ms.Nan for ALL your help!

There are no carts despite what is advertised online. This makes it very challenging to bring small items and/or boxes from your vehicle to your unit. There is a foul odor on the first floor that has not been addressed. The automatic door is often left open and unlocked. Perfect for opportunity for squatters... Oftentimes, no staff/employee is on site.

Thank you, Kayla, for your exceptional service! Your professionalism and attention to detail truly stood out. You made my experience at Public enjoyable and stress-free. I appreciate your excellent communication skills and the way you go above and beyond to assist customers. Keep up the fantastic work!

Jessica and Taren have both been extremely great to work with. Unfortunately the climate controlled building had a few issues that needed to be addressed promptly. The elevator has not worked for two weeks now, not an issue if your unit is on the first floor of course. A phone app and main door opening issue were both promptly sorted within a week.

Taryn provided great service!

Kayla and Teran were very helpful and made the move in experience very easy.