Public Storage Self-Storage Units at 6160 Delaware St, Beaumont, TX

I usually don’t leave reviews but this Location is wonderful. The Manager on site (Vincent) was extremely helpful and compassionate. Kindness goes a long in the world we live in today. He does a wonderful job. Any questions/concerns were promptly dealt with and handled. This location is clean and over all just great. Unfortunately I’ve had to rent a few storages from different companies and this is by far the best. If I could give 10 stars I would.

Great customer service

I have had such an awesome experience with a young manwgo works for tgis company (Vincent and I hope I am spelling his name correctly). He has helped me for several months, and I have always felt at ease with every experience here. At this moment, he was away for a month, and that's when things went wrong, but as soon as Vincent came back, he fixed my situation right away. I live in Tahoka, Texas, but my belongings are stored away in Beaumont, so it is hard for me to take care of any situation over there. Thanks again Vincent

Maria gave outstanding service and was very knowledgeable when helping me to decide on what size room. She is definitely an asset to public storage!

Gary did an excellent job with helping get our storage facilities.

Gary had great customer service

I have rent here for a month. Can't wait to get my stuff out. Been the worst experience ever. There disrespectful and money hungry. I have multiple units out and they were running a special. It doesn't state anywhere only one space per special. Giving me no time to find another place to rent from they seen my reservation online for 2. Then Come in and it's now all different prices. But I bet after this month we go to another unit. There willing to give the special on 2 units. Sorry public storage u got to do better then this

Vincent is extremely knowledgeable, polite, and helpful.

Mr. Vincent was great!!!! He was very helpful . 10/10

I have been renting from Public Storage for two years. I have made every monthly payment on early or on time. In a hurry, I accidentally paid my monthly fee with a wrong checking account number and they now have blocked my ability to pay pay my bill with a checking account. While public storage is currently blocking my ability to pay I am acquiring several late fees. I attempted to contact the district manager whom I was told is the only person who can fix this issue. However, she is out of town for a week and nobody will assist me with talking to her boss or someone else. I wouldn’t rent from public storage if the staff is limited in their ability to remedy these types of financial situations, and only one person in the entire company can help. I’ve been offered no help in getting in touch with someone on a corporate level in a satisfactory time frame. I was hoping for some swiftness and grace in resolving this issue considering I’ve been a great tenant for two years. Nobody seems to care or want my payment. They just continue to stack late fees on me and threaten me with auctioning my items in the unit. Vincent, the property manager, has definitely tried to help but ultimately says his hands are tied. I would go elsewhere for your storage needs because you may not be able to resolve financial issues that come up with this company. Getting in touch with someone on a corporate level is like pulling teeth!

Today I rented a storage unit. Vincent, the manager was very professional and kind. I appreciate the excellent service.

I had a wonderful experience today renting my storage unit. The manager Vincent was friendly and professional. I was very impressed with the service provided.

Vincent was extremely helpful! Very Patient with elderly handicapped customers…that’s me! …Very competent Very professional.. very kind! You are lucky To have him working for you!

Vincent did great thank you

I have been in several times gathering info to rent a unit. I have talked with Jeff several times and the wealth of information and customer service has been incredible. Vincent followed up with a phone call when I reserved a unit and he was awesome also. Explained the online vs. in store pricing and how to save some money. These gentlemen are a wonderful asset to your company!! Customer service is so lacking these days but y’all “knocked it out of the park!”

Vincent was very helpful, informative, and took his time with me getting a unit that’s best for me. Building was very clean and neat with restroom access. I appreciate the move in special & discounts

Manager Vincent Mullett was very helpful.and knowledgeable about his units .I highly recommend this location.Very clean ans well lit.

Very clean facility and great customer service. Vincent at this location was exceptional. Very friendly and professional.

Very pleased with this facility. Very clean, easy access, professional management & reasonably priced. Highly recommended!

Like stroage

Ms. Leslie Jones customer service speaks volume for this location 5star! Thank you.

Leslie was so friendly and helpful! I appreciate the time she took to get everything situated with my unique situation. Thanks Leslie!

Ms. Leslie was wonderful! Thank you so much for helping me today!

Very happy with the service and experience getting my company set up with this facility. Candy was so nice and went above and beyond to make sure we had the units we needed. The facility is also very clean.

Charge late fees when their own system was not working properly. Said they would wave the fee, yet are still asking me to pay it.

I’ve been storing my items here for about 6 months. I’ve had no issues and everything has always been clean. Today Leslie assisted me in the office with transferring my unit to a smaller one. She was of great help & very friendly. Thank you Leslie!

Leslie was very helpful and very informative!! I appreciate her answering all my concerns and questions!

As I cleaned out my brother’s stuff from his storage facility today, I could not get over the overwhelming moisture and heat in the air at this facility. For my family members having to pay nearly $300 a month, this is nowhere near the climate controlled storage that a reasonable person would expect it to be. We were there for 4 hours today clearing out his unit, with stuff that had only been there for less than 2 years, and I couldn’t get over the fact that pretty much all the wood furniture had developed mold on it. The air conditioning never kicked in once while we were there. The temperature outside barely broke 83 degrees and I can’t even imagine what damage will happen to this stuff over the impending summer months. We will be pursuing other storage options.

Good service

So I walked In public storage Today to purchase a unit for my belongings til my house is ready I had a lovely conversation with a lady by the name of Christina very helpful and caring if u need a a storage unit.... PS... Is the way to go

Great service and very professional! I arrived and unfortunately I need the lock drilled out due to not have the right key and it being over a year since I’ve been here. The site manager helped me out and was very courteous.

As a household mover, I dealt with loads of storage facilities and this location for Public Storage is phenomenal!! Their cleanliness is surpassed only by their staff’s professionalism. Kudos to Cristina…..she was and is extremely helpful, accommodating and knowledgeable. Go check them out!