Public Storage Self-Storage Units at 1215 E Shelby Dr, Memphis, TN

Chantay helped me with a rental today she was very professional and sweet.

Chantay was very helpful and professional made renting a unit very easy.

I dealt with keke & she was very helpful and understanding. If you come to public storage ask to speak with keke.

Keke is the best thank you

Keke was very helpful and nice

Keke is awesome at her job. Very patient and helpful. She went above and beyond to help me with my lock out services.

Absolutely love the quality of service that I received keekee was very helpful and has a wonderful spirit. Keep up the great work!

Khe khe & Chantay we’re very pleasant when I came in to make a payment on today very positive young ladies

Very clean and safe place been there since they first open kiki was very helful not only me but she took care of everyone .

She was so sweet and customer service was excellent! She was very patient

Thank you Jessica for your help!

This is the most ghetto storage location I have yet to experience, these two black young ladies ran my card for a storage unit for 30 dollars and stated that the card didn’t process on their end but, I showed them the account balance and notification which obviously showed the money was removed out of my account on 07-04-2023. They have managers that were called and unprofessionally they didn’t answer any of their calls regarding this matter. I was sitting in the parking lot and storage for about an hour only to hear we can’t give you a unit and that the money would go back on my card in which it is 07-06-2023 and the money still isn’t on the card….Yuck just unprofessional do not go there!!!!

The worst storage experience I've ever had. You guys have over 1000+ storage units but only 2 push carts in the entire facility. Then you have tenants up there that push the push carts inside their store unit and lock them in there like it's theirs. Then when I went to the office the first time to ask did they have any more. She told me if it's not out there on the floor then it's not anymore but said it in a rude way. So today when I went up there to move some more stuff I went back in the office to complain about the distance I have to walk just to move stuff in because they have tenants that lock the carts up in their unit. She told me that it's nothing they can do it's out of their control. So I moved all of my things back out of there. IT'S RIDICULOUS !!!!!! I'm not dealing with that when it's much nicer storage places in the area for less money. Yall want to charge a arm and leg but rude and it's a hassle. DON'T RENT HERE !!!!! You will regret it.

Jessica was very helpful with my questions concerning prices. She researched and answered my thoughtfully and thoroughly.

This young lady Jessica is an extraordinarily brilliant and charismatic person; the way that she handled me and the other four other auction guys, at one time, was a great and well executed! Definitely a five star employee!!!!!!

Jessica was a great help!

Thank you so much Jessica and Chantay for your great customer service!

Thank you Jessica and Chantay for helping me with my rental. Yal are definitely team players.

Thank you so much Jessica for making my rental process so easy. You are definitely overworked but you make it look so easy. Your heaven sent. Thanks again 🥰

We came in and Jessica took care of us right away. She went above and beyond.

Chantay was very helpful assisting me with my move

Chantay & Monica was very nice and helpful

Me and my mom came in today to look at a unit, and the woman Monica Wilson take care very well, she had a good attitude and great customer service.

Chantay & Jessica we’re very helpful with my move helping me find the perfect place to store my furniture.

Chantal and Jessica gave excellent customer service and should receive a raise and promotion immediately thank you so much

Chantal & Jessica were very helpful today

Chantay and Jessica were very helpful and nice I’ll recommend this storage any time.

Thank you so much Jessica for taking the time to help me. The storage building is the cleanest ive ever seen

Chantay & Jessica we're very helpful and nice

Thank You Jessica and chantay. The google reviews is what brought me here.

Chantal & Jessica was very helpful and professional

Chantay was so helpful and she provided me quick and accurate service ❤️ was able to get me a unit quickly and also Jessica was very welcoming and respectful during the process showing me to my unit. Very nice experience!!!

Chantay & Jessica helped me with finding the perfect space today very nice ladies I highly recommend this location

Thank you Jessica for helping me with rental process. You made everything very simple.

Jessica is hands down the best customer service manager. She is very knowledgeable and understanding with all of her customers. I came into the store and it was already 2 other customers and she was able to get all of us taken care of in a timely manner. Thank you Jessica

Jessica and chantay was amazing with their customer service. Thank you ladies

Miss Jessica and miss shantay are the most helpful and respectful people at the public storage. Nice experience lovely environment and happy to have my stuff here in the safe location. Need more staff members like them😀😃

Jessica and Chantay was very helpful and the facility was so clean. I was looking to store downtown but I think I have found my space here.

Thank you Jessica and Chantay for all of your assistance.

Nice 👍 people that are very patient

Excellent customer service and great service overall

Chantal was very helpful

Thanks Jessica and Chantay! Auction winner! They're so friendly.

Thank you Chantay and Jessica for being so polite.

Thank you so much Jessica and Chantay for being so patient and helping me with my needs.

Thank you Jessica.

Amazing customer service from Jessica

Jessica was so nice I really appreciate her for going the extra mile for my mom.

I have been receiving awesome and excellent communication and service from Jessica.She is very friendly and professional and cares about her customers. I feel valued they were able to help me in a time of need and that means alot ! Keep up the great work!

Jessica has been great with helping me with all my needs being that I'm a first time renter. Thank you so much for always being so nice.

Thank you Jessica for all of your help with all my questions and making my move in very swift. I will be sending my family in to see you.

Ok, clean, but no customer service

This is a great opinion for your storage needs. Ask from Jessica and Chantay they will get you in the best storage available

Came in to price units Jessica and Chantay was very knowledgeable and helpful

Jessica and Chantay was very helpful and answered all my questions with no problem. Go see them now!

Jessica was an awesome customer service manager, she helped me with all of my nagging questions, took me to look at my space and helped me with what will work best for my needs. She deserves a huge raise. If I owned a business I would definitely have her front and center in my establishment. Thanks again to her for all of her help!!!

Jessica and Chantay was so helpful and nice that I decided to end my storage at my old facility to move in here! Thank you ladies for all of your help

Jessica and Chantay was very helpful made my rental process fast and easy

It’s just a pleasure how Jessica makes u feel like not just another customer, service and attitude is amazing, thanks Jessica for ur attitude and patience!!!

Thank you for your great customer service

Monica was so nice and considerate, but so respectful also. Fantastic customer service

Chantay helped me today she was very helpful and nice very professional

Chantay was very nice and knowledgeable very helpful and polite.

Jessica and Chantay made my rental very easy, they was very helpful and answered all of my questions. I laughed the entire time during my experience. A true breath of fresh air.😁

Jessica was super awesome!

Jessica and Monica was some of the most professional funny ladies I have encountered in a while. These ladies deserve a large raise.

Andresha and Jessica was so helpful I came in to view my unit before purchasing and they were very knowledgeable about my needs. They are a breath of fresh air so if you need any assistance come visit them.

Jessica was very helpful. This was my first time renting and she made it very smooth.

Dresha was most helpful. She had to help me set up my account on the app, and she did it with no complaints & a smile on her face.

Jessica and Dresha was some of the most friendly women I've encountered while taking care of business. I came in for a storage for myself and my mom ended up renting a storage as well. These ladies deserve a big raise!! It's hard to find good help with the way things are going now!! Thank you ladies

Jessica is an amazing customer service worker. She goes over and beyond for her customers and multi-task like no other. She definitely made my storage experience very easy. If you need any help with getting a storage ask for her!

Jessica provided an exceptional customer service experience. She was very patient, friendly, and worked hard to make sure my move in process was seamless. She definitely deserves a raise in pay as nowadays good employees are hard to find. I highly recommend Public Storage for your storage needs.

Jessica and Ashanti were amazing! This is my first time renting a storage and they were sooo helpful and super nice. Did I mention they were super respectful!! Love the experience!!!!

Melissa was awesome! Wonderful customer service! Thank you so much!

Very nice brand new facility! I was waiting for this location to open as I am moving back to this area and Melissa is a great site manager! She was flexible in meeting with me and answered all of my questions!

Great place very nice size storage for the prize and wonderful staff member Merlisa not sure if I spelled it right