Public Storage Self-Storage Units at 390 S Front Street, Memphis, TN

This is one of those places that’s never late taking money out of your account, but good luck getting into your unit in the morning at 6 AM when they say they’ll be there. Because they won’t be there. Or 7 AM for that matter. There will be no one there to unlock the door. And the automated system simply helps you get a There will be no one there to unlock the door. And the automated system simply helps you get into your unit but it doesn’t allow you to get in the front door. And they won’t be there at 6:15 and when you call the number you’ll just get a message . I’ve rented with these people before and now that they’ve gone to a centralized customer service system. It’s really horrible. I am renting a unit in downtown Memphis and I called the customer service and the guy said I had to buy a barrel lock up, from them and I couldn’t use my regular round lock. So I go all the way to the storage unit and I notice everyone else is using round locks and then I look in the unit and he’s had me a round rock placed in there and it has charged me for it. Waste two hours of my time on my day off. The customer service representative from the corporate was named John and he misled me but Drescha the local manager here, cleared it up for me and gave me a refund.

Let me take a moment to thank Ms AJ for all the help she has given me since my relocation from NYC to Memphis. As anyone can imagine moving is hard, but Mrs AJ not only made me feel welcome to Memphis but has been accommodating to all my storage needs. Expect to get A one service at the Front street location in Memphis Tn

Dresha is the best public store representative I have incountered in the 12 years of doing business with Public Storage. I want to move to a different storage company due to public storge had rised my month lease to $400 per month and Dresha offered to transfer me to a smaller unit which was cheaper and the perfect size for my items. Thank you Dresha!!!

How much for a 5'10 storage

I was a walk-in and Dresha help me every step of the way, making my move from Memphis to Nashville smoother.. Thank you soo much

Great communication

Dresha is awesome and has been such a help in the moving process! Couldn’t have been able to do this without her! Thanks for all the help!

Very good customer service !! Dresha took very good care of me!!

I’ve been coming to this location for about a month and I’ve dealt with Ms. Bernice every time. She’s super professional and has a spectacular attitude.

I've dealt with Ms. Bernice every time since coming to this location and her energy is just so uplifting. So glad I found this location...

I was searching for the perfect storage on google and saw this location. Ms. Bernice didn't disappoint at all. My favorite by far in Memphis!

I want to thank Ms. Bernice for being such an amazing guidance. This is my first storage and her help was greatly appreciated. I’ll be sure to come to this location as long as she’s here to help assist me.

I absolutely love the customer service that’s always provided by Ms./Mrs. Bernice! Her professionalism, respectfulness, and awareness is at an all time high! I’m so elated to say that I made the BEST decision by choosing to store my belongings at the Front St. location here in Memphis, TN! Ms./Mrs. Bernice provides great customer service at location 08691! Want to be taken good care of? Go see her and you’ll be glad you did!

Miss Bernice is as nice as anyone can be. Extremely helpful and knowledgeable. Great experience.

Ms. Bernice is the best! I've been at this facility for over 5 years and appreciate how easy it is to load and unload without ever struggling to find parking.

Rented a storage unit here for 21 months. During that time, had 3 price increases that literally doubled the cost of my unit. The first increase was 3 months after moving in and that wasn't promotional pricing. That was just crazy!!! The location is convenient with lots of parking out front and a nice loading dock in the back. And we loved the woman in the office. Unfortunately the continuous price increases forced us to move out and we are happier to have the money in our pockets vs. theirs!

Very nice representative. Very helpful and through. Will rent again.

Love it, best location I've ever tried! Bernice Johnson provided the best help and experience I could've found. Update: My initial review was 6 years ago. Now that I'm relocating I'm using their services again. So happy to see nothing has changed and Ms. Bernice is still there offering the best customer service I've experienced! The place is so clean, and she so attentive!

THANKS MS. CAROLINE

Best place to store goods.

Great service from Ms.Berniece. Very understanding and Patient. You can really see that she enjoys what she does. Definitely a good place hold your belongings

I've been renting at this location for a while and I absolutely love Ms. Bernice! As long as she is here, I will be also. She really go above and beyond for her customers.

The S Front Public Storage has 2 Assets: Its Location & Ms. Bernice. This is my 3rd rental of a property at S Front, and its because of Ms. Bernice that I return to resolve my storage needs. Ms. Bernice knows each of her Tenant Clients by name, and she greets each of us as extended family. Ms. Bernice goes beyond the call of duty to assist her Clients with any need that may arise and always has their interest in mind. Ms. Bernice's commitment to present the S Front Storage Location, and more broadly the Public Storage Brand, as a Customer-centric and, in my circumstance, a strategic Business-solutions Partner, is boldly evidenced by her integrity, work-ethic and efforts on behalf of her Tenant Clients. I strongly recommend the S Front Public Storage Location, (Memphis, TN 38103) as your Storage Solutions Partner.

Nice facility, convenient, safe and clean...There are a few modications to the bldg. itself that could assist me further for a long-term stay (taller door openings, A/C coverage at front facade, wider ramp) but to say the least... Ms. Bernice (property mgr.) makes working through the kinks worth the stay. Really! She is so helpful and straight to the point. Gotta love her -- a real gem. I appreciate how she supports me in many ways of operating out of the facility for my business. I value and admire her consistent work ethic, personable approach and I can always expect her to put a smile on my face. Never would I have thought I'd connect with such an amazing person at my local storage facility. Emphasize worth the stay!!

MS.bernice Johnson is very helpful respectful and whatever you need she will help you to the fullest and super nice...👌🏾

Great service

Mrs.Bernice is so sweet & helpful I broke my key in the lock & she had someone cut the lock & got me a new lock the next morning.

Great place for storage living downtown. Ms. Bernice greets us when we stop in for needed items. She readily lends a hand with breaking down boxes and disposal. Location and Ms. Bernice rock!

Ms Bernice was a gem

Very clean and secure. Bernice was always friendly, professional and available.

Kennecia was such a nice person .. she helped me with everything that I needed to know .. I made my bill payment with Bernice and she was the sweetest as well .. Thank you both for your kindness !!

Mrs.Bernice is. Professional respectable and take care of her customers.

Ms. Bernice Johnson is the light as you walk into the Public Storage in Downtown Memphis!! She is the sole reason my fiancé and I rented a unit there. Ms. Bernice will go above and beyond to help you absolutely any way you need it; bring you a dolly, get things out of your car, throw away your trash and keep the entire facility clean, care for the homeless, becomes your friend, and offers grace when someone needs it most. She, Mr. Bernice, is why you deserve 5 stars!

There is one reason we continue to use This location, and it’s Bernice Johnson. She is the absolute best!

Great company, friendly and professional they do a fantastic job. Thorough and quick!!!

Bernice is a very friendly, competent, and responsive person. Each time I come in, she greets me with professionalism and kindness. She expeditiously and diligently works to review, research, and resolve any misunderstandings. Bernice truly cares and values the customer's experience! She ensures that the office and grounds are clean, safe, and well kept. I highly recommend Public Storage(Front Street) for any of your storage needs.

Property very nice and convenient; management and staff MOST helpful in accommodating storage needs!!!

Ms. Bernice is a JEWEL!!! Her customer service and knowledge helped us find the perfect space — even though we ended up at another Public Storage location. She took care of us completely and handed us off to equally exceptional team members. Ms. Bernice should be recognized for her exceptional service!!

Ms Bernice is a joy to work with. Always so helpful and goes above and beyond. If I could give 10 stars I would!

My first time calling at this location I called an got a great quote on moving items I'm expecting to be moving I'm looking to do business soon great customer service thanks Christina

My experience with Ms. Bernice has been so dope. Always keeping me and husband updated and feeling comfortable.

I’ve never had any complaints as long as I’ve stored my belongings here. It’s a easy trip and the customer service is marvelous.

Thanks Ms. B for always being kind and helpful.

Ms. Bernice is the best, she is very friendly and helpful.

Bernice is helpful and the facility is well run.

Great location, super clean, and easy parking. Bernice is very helpful and always in a good mood. Highly recommend.

This is absolutely a wonderful location. And the attendant Ms.Bernice always manages to put a smile on my face. When I first moved to Memphis I was skeptical about where I should store my belongings until I found myself stable housing. And I was told from a co-worker about Public Storage at 390 South Front street and how great they where and how polite the staff was particularly Ms. Bernice. And when I arrived I immediately saw exactly what he was talking about. As soon as I walked in the door she greeted me and made me feel welcomed and comfortable about doing business with them. Thanks Ms.Bernice👍👍

Ms Bernice Johnson is amazing🥰❤️

Bernice was so nice!

Bernice is an exemplary example of great customer service!!!

Ms. Bernice Johnson at Public Storage at 390 South Front Street Memphis, TN 38103 gives great customer service. She is professional, polite, and helpful.

I came to public storage to rent a space but they didnt have the size I needed. However the sales rep kim was very nice in trying to help me find one. If they had the size I needed i wouldve definitely gotten it.

If I could give 6 stars I would!

Awesome staff! The ladies are sweet and caring.

I want to make sure that everyone is aware that the property manager at this location is phenomal! Bernice went above and beyond to ensure I had a pleasnt experience and received comprehensive customer service. Every company needs a Bernice.

This is a great public storage to go to. Every other one doesnt have the customer service like this one

I love this location. I've tried many different storage facilities, but this is by far my favorite. I just love being assisted by Ms. Bernice Johnson. She's such a great help. Thank you Ms. Johnson for making my experience an awesome one!

After years of having my belongings stored at this location I'm still highly impressed. It seems like it just gets better with time thanks to Ms. Johnson. She's always been extremely helpful! I appreciate you Ms. B.

Once again I'm standing in front of public storage waiting on someone to make a payment, there's not a note or anything on the door I have been here for 30 minutes already, why should I drive all over town looking for another public storage you're so inconvenient and inconsiderate of your customers.

Bree was so helpful. Made my stress level go down and made it all seem so easy.

Mrs. Bernice Johnson was an amazing woman that helped me when I thought I couldn't get the help I needed. If I was the owner of this particular location she would get a raise. Congrats to Mrs. Johnson for a job well done. I wish their would be a lot of employees like her at other locations. Keep up the excellent work Mrs. Johnson and good luck to you in the future.

Friendly Staff And Great Service !! Thanks Public Storage And Ms.Bernice ,For Being So Informative and Caring For My Belongings. I Will See You Next Time!!

I was provided with amazing service while storing here. Ms.Bernice was always there to answer questions, and was so helpful. Thank you Bernice Johnson, you’re the best!

Bernice is outstanding. One of a kind.

Love the customer service I receive every time I enter the doors of this great establishment. Bernice is hands down one of the BEST employees you guys have. She takes great care of me EVERY single time. Love the location, love the service, love her. I would most definitely recommend PS to my friends because of her.

I just love Ms.Bernice so much . She has such a warm vibrant spirit . Her welcome is so soulful and touching . I love this store . Awesome management !!

Ms Bernice is the best. I only known her two months and she is the best... she should owe this building...

Ms Bernice Johnson is very hard worker n very nice.

My experience with public storage was awesome!!!! Miss Bernice is the!!!! Always respectful and very helpful!!!!!!!!! I give them 2 thumbs up!!!!!

This place is just fine they treat me with kindness and care thank y'all so much.

My experience at public storage downtown on front st. has been exceptional!!! Ms. Bernice Johnson has been wonderful and very helpful everytime I needed some assistance while here. I always thank her for taking the time out of her schedule to give me a helping hand. It feels great to know that someone like Ms. Bernice is out here providing great services to her customers

Miss Bernice and Kennecia are very special people. This location serves their community and is an asset to their company. If you are looking for a relationship with a storage facility that comes with a high level of humanity than please give these ladies your business. Top customer service, reasonable rates and prime location, but mostly awesome employees!!!

Ms. Johnson is always helpful.

I've said before, Marilyn will treat you right! I love the way she shows gratitude. love her

Omg I sooo love ms.kesha she is so beautiful and so kind and respectful nice personality she is amazing 😉 Im more than excited She treated me so nice we need more people like this in the world !!!! Thanks ms.kesha

Bernie fantastic. Very clean and safe storage. This is my 10th or so public storage across the country and my absolutely favorite. Loading dock, easy access, etc.

Best customer service Memphis has to offer Bernice Johnson helped me and gave me the best service and storage and price to offer thanks 👍🏾

Great location and very secure. Thank you for easy move in and move out process.

Rented there twice and Bernice took great care of me both times...the best!

This storage was on the right place for me and Ms. Bernice, with her knowledge helped me make my choice. She answered questions I didn't even know I was going to ask, lol. She helped me pick the right size and the price of it was much cheaper than I expected. I really appreciate the straight forwardness of Ms. Bernice because she did not sugar code it, just explained the process clear and straight. She's really awesome and I look forward to use this Public Storage again in the future!!! 😁😁😁

It was a great experience thank you Bernice Johnson

This facility has a hidden gem named Ms. Bernice! She was so helpful and made the process so easy. She was very thorough in her explanations and even made me try the codes on my own before leaving. Aside from a great location and clean facility, this is by far the greatest customer service experience I've ever had!

Ms.Bernice Johnson greeted me right away. Ms.Johnson answered all my questions correctly, I was very satisfied; she is a lovely lady, a great help and very attentive. I took care of all my business with her help. I am VERY satisfied! I love this location simply because of Ms.Johnson, thank you.

A lovely lady by the name of Bernice made my experience pleasant. It’s evident that she has a passion for people and loves her job. Thank you Ms. Bernice!

Although I live about 20 miles away, I choose this location for storage mainly because of the customer support, service, and knowledge of Ms. Bernice and her staff. They provide timely communications. Ms. Bernice is professional, proficient as a property manger, and friendly.

Simply LOVE this location!! WHY?? Ms. Bernice, she’s the absolute Best; Always courteous, attentive, and very helpful!!! Thank you so much Ms. Bernice,YOU are a lot of the reason I do business with Public Storage. See you again soon, Sincerely, Tonya S. 😁

I enjoy my visits here more than anyplace around Bernice is so upbeat and positive ..Everyone should follow the way she operates and we would have a better community...

I was greeted by Bernice right away !! Wonderful personality !! Bernice was extremely knowledgeable n attentive with my questions I needed to ask. I feel Bernice brightens Public Storages atmosphere due to her positive attitude. The building is very clean n I would reccomend this facility to anyone !! MERRY CHRISTMAS !!

Ms.Bernice is very helpful in explaining the accommodations of the unit. She told me exactly what could fit the unit with proper packaging. She was spot on correct

Great location! Kennecia was so helpful. Highly recommended!!

Bernice provided the best customer service!

This location is very secure and you can't beat the service. Miss Bernice is just great!

Ms.Bernice is so full of life! She is so sweet and very professional. She always has the entire building tidy and well presented. Great asset to your company!

This is a great facility. Always clean and well maintained! Ms.Joshson is very professional and very welcoming. She is a great addition to your team! She represents well for your company!

Ms Bernice Johnson is very sweet ALWAYS helping and so kind ALWAYS keeping the place neat and tidy GREAT storage!!!!

This is a great place to store your property in a nice and safe environment. Service is great and i enjoy doing business with the staff.

The customer service here at Public Storage on Front St is above and beyond. The facility is always clean and all employees are especially pleasant. Ms. Bernice was extremely helpful, kind, and understanding. She did an excellent job with accommodating my needs. I would recommend this facility to everyone.

Love MRS BERNICE SHE IS HELPFUL AND KIND

Bernice is always helpful with any questions I may have.

The best customer service

I love this place, it's clean and Mrs. Bernice was very helpful.

Kennecia is very sweet, kind, and helpful. I would highly recommend coming to this Public Storage. I received great customer service and I am highly satisfied with my storage unit.

Bernice is great! Location is clean and well managed!!

Public Storage is lucky to have Ms. Johnson. I deal with other storage facilities where the manager is not as informed or pleasant as she is. She always returns calls quickly and provides assistance as needed. If you're looking for a storage unit downtown Memphis, don't hesitate to call her. She makes you feel like you're talking to a friend and not just a customer!

I must say this was the best customer service ever! I really appreciate everything. It was very clean, spacious, quiet ,very friendly staff (Bernice Johnson)...and a perfect location! I’ve been trying to find the perfect storage and I just feel so safe and secured there with the help of Mrs.Bernice! Thanks so much for everything!!

Great service!

Brittany was very helpful

This locations is in a prime location and the facilities are kept extremely well. Bernice is always extremely helpful and treats each occupant as if they are her personal friends. If you are in need of a facility that has both street access, a dock and superior customer service this is a location that offers all of this.

Brittany did a great job!

My girlfriend and I have a storage unit at the Front St location. Bernice is always delightful, helpful and professional. She always returns phone calls promptly and is always willing to go above and beyond all expectations. Anything we ask of her she does without hesitation and follows up with us once it's done. I can't speak highly enough of her and the excellent job she does. Thank you Bernice.

There is nobody in the Mid-South that does customer service like the great Mrs. Bernice. From set-up to move-out every interaction was approached with a five-star white glove mentality. She simply cannot be beat and this property is lucky to have her running the show. To the owners, your property is in top shape because of her. And to those that are reviewing sites for downtown Memphis storage, look no further, this is the place!!! Thanks Bernice!

Jeremy and Bernice were very helpful. They told me everything about the unit and walked me through my paperwork. Great customer service!

During a moving process there are so many variables that can cause you to become very frustrated with it all,. However Bernice was very professional and understanding with me, so fortunately, finding storage was not one of those. I would definitely recommend her for all storage needs.

Every encounter has been a pleasure!!!! I don't mind spending my money here. Ms. Bernice Johnson is an awesome employee and very professional and friendly. Also the storage area is very clean and secured. Will remain here until I'm all moved out.

Bernice Johnson is so helpful! Whether I needed help punching in, locating a trash can, closing my account, or just to borrow her key to unlock the lift door, she was always there with a friendly greeting. It seemed like she even knew what I needed before I did! I would recommend her and this location to ANYONE.

I love Ms Bernice. She was beyond helpful and extremely nice. When I go pay for my storage I hope that she is there. One of the best. Five stars all day.

I adored Ms.Bernice. She was very kind and helpful. Her shop is very clean.

I called around the city to find storage for my furniture. Looked up Public Storage in downtown Memphis, and met a great property manager there, Ms. Bernice, who was excellent!!! She made the process of renting a unit smooth and easy, and I was even able to rent a unit on a monthly special for $1. This is a climate controlled facility, Don't waist your time looking anywhere else, go straight to Public Storage on S. Front St. in downtown Memphis and ask for Ms. Bernice!

I can see from the other reviews that I'm not the first one to discover how wonderful the property manager, Bernice Johnson, is! I had originally intended to stop by several storage places in the city to compare prices. Public Storage was our first stop, and because of Bernice I didn't even bother trying anywhere else. She immediately showed us an available unit that she felt would accommodate my things, and gave us advice for how to position everything to make the most out of the space (maybe that's obvious to some, but I truly appreciated her input!). She answered all of our questions and we were in and out fairly quickly. The facilities are very clean and well-maintained. I had planned to spend a large chunk of the afternoon comparing places, so it was great to check it off my list so quickly. Highly recommend this place!

My experience with Public Storage was great because of one individual who takes special pride in her job. The facility was clean and climate-controlled, and mostly very well managed. Like any storage place, it started cheap and went up every year, but I got payment reminder voice mails from Bernice like clockwork every month. And though I will not miss paying that bill, I will miss those voice mails. Bernice goes above and beyond and made the entire experience, especially move out easier and less stressful. I had pretty good experiences with Public Storage overall, as they are a good, stable company with good customer service. But I can recommend this particular location because of Bernice who is a constant example of taking pride and special care in what you do.

This the BEST storage location ever!! My storage unit is located at 390 S Front St; and, Bernice Johnson has provided exceptional customer service. Bernice is the reason I rent at this property, she is always very attentive to my needs and concerns. The property is always clean and very secure when I have to stop by. I live in downtown Memphis and the location is very convenient to where I stay. Thank you, Bernice, for all that you do...your the BEST!!

Bernice is AMAZING. Never had service like that. She put waters in the freezer while we unpacked. She was so awesome. :)

Tiffany was a great help even tho the store was super busy

At the 390 Front Street location, Bernice Johnson used her excellent customer service skills to be attentive to my needs, to be thorough in her approach, and very pleasant to boot. I am having a very easy and straightforward experience thanks to Ms Johnson,

Nikki was great today I.have been storing here for a while now my dad. Rents.here and Nikki.still. here just love that girl she's awesome.

The property manager, Ms. Bernice Johnson, was amazing! She helped me to get everything I needed to move in the same day I came by. She was very knowledgeable and had all of her items in order to get me in and out in a timely manner! She made sure I was aware of the costs and discounts available. She even made sure I felt safe when unloading my items from my vehicle. Great experience!

Carol C. I love this place. Convenient, clean and safe. I have been linked with public Storage for approximately 4 years. Ms. Bernice I s a God send. She has a very pleasant attitude whenever I see her. She is very resourceful when it comes to needing assistance. right now my needs are requiring a larger unit. She has been instrumental in keeping me updated as to the availability of a larger unit.

After looking at several storage facilities, I was happy to sign up with the Public Storage facility at 390 S Front Street. Bernice Johnson was awesome to work with. She was extremely patient and took the time to access my storage needs and made a recommendation that was perfect for my storage needs. It was a pleasure working with her and she was actually one of the main reasons why I chose to use that facility. She is definitely an asset to your company.

Bernice Johnson has excellent customer service skills. She's welcoming & inviting every time I come in to conduct business. I will definitely recommend my family & friends use this business for their storage needs.

Ebonyee was real nice & helpful. I would definitely keep public storage in mind. Customer service was #1

Bernice is wonderful. Goes out of her way to and gives excellent customer service. The building and grounds are clean and well-Maintained. A great facility with Bernice managing...

Eboneyyy was very sufficient. I appreciated the service and will recommend her to friends.

Had a great experience with my first time opening my space big enough for the family thxx Nikki washington for helping me out today made looking around easy for me big thanks

VERY EASY GOING..THE LADY MS EBONYEE WAS VERY POLITE..SOFT SPOKEN TONE OF VOICE..EYE CONTACT..AND ANSWERED ALL OF MY QUESTIONS.. DEFINITELY A LOCATION I WOULD REFER A FRIEND INDEED!

very professional Ebonyee was very helpful and a great asset Thanks

When our credit card number was stolen and we wanted to change our auto-bill, the national billing office wanted to charge a $25 fee to change the billing over the phone! The location where our unit is said my husband would have to come in person to change it. It was raining and my husband is disabled, so he drove to the closest location instead. Bernice Johnson at the Front Street location was very understanding and helped get our account all straightened out very quickly. I wish all locations had such good customer service as the Front Street location!

I love the location at 390 S Front St in Memphis TN 38103. Bernice Johnson has excellent customer service and was extremely helpful in finding the right unit for me and my budget. I would and have recommended them on several occasions.

Great ! Ebonyee was awesome.

Great customer service manager is very professional

Ebonyee always provides me with a wonderful experience, never a bad one. Very friendly and helpful. Kind an courteous. Thank you so much for all the work you do!!

The manager Bernice was very friendly, helping and concerned about my situation...

Bernice johnson is a really nice woman who is a natural at being a great customer service oriented person. I felt comfortable and well informed about my decision about the rental storage. Thank you

Bernice Johnson provided the BEST customer service. She is always smiling and always there to help.

Great service. Great staff. Bernice is very helpful and assertive in providing assistance when needed.

My overall experience at this location was aswesome. The environment was friendly. The locataion and grounds were clean. Bernice Johnson has excellent customer service skill. She was very friendly, courteous, and polite. She really took care of us. I would recommend this location to everyone. Thanks Bernice you ROCK........

Omg she is so helpful, kind and patient. I was going through some difficult times and she worked with me until the end. Made me feel welcome and I recommend public storage for their hospitality. 👏👏👏👏👏👏👏👏💯💯💯

THIS STORE IS VERY CLEAN AND CONVENIENT. THE CUSTOMER SERVICE WAS AWESOME. BERNICE IS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THE BEST DEALS ON UNITS.

Bernice is the Best!!! Always there to help.

Helpful & Considerate: My local business used this for years and was helpfully informed about usage and options to extend/change units. In preparing to downsize, Bernice helped in changing units and cleaning things up. It is good as always in professional storage to get things wrapped properly as dust does accumulate, but I was helped in finding cleaners and getting right products to clean up the hastily stored materials. I'd recommend it for short or long term storage in quality space and service.

Ms. Berneice is awesome! Few people are genuinely helpful like her. You should have her teach a Customer Service class for the Public Storage organization. There is a lot she can positively impact when it comes to knowing how to treat customers. Thank you Ms. Berneice for your service.

Ms. Bernice was not only professional but courteous and knowledgeable as well. I would recommend public storage to all of my friends

Awesome service! Bernice Johnson is the BEST! She is so helpful and attentive.

My experience with public storage located on front street has been rewarding and pleasant. Customer services responses has made it easier for myself in receiving services and having questions answered in a timely manner. Public storage has giving me better and safer access than other storage facilities I have had to use in the pass.

Michelle is the nicest!

Bernice Johnson is a great asset to Public Storage. Great customer service,very professional and helpful. Public Storage offered the best price for the space I needed. I highly recommend Public Storage for your storing needs.

Bernice Johnson is awesome saved our bands a** she is great! Hope her management recognizes how great of an employee they have.

We moved to downtown recently and rented storage at Public Storage. We had more than we thought and needed to move to a larger unit. Space is very limited at this facility but Bernice was very accommodating and made sure we knew when an opening became available. Bernice is a definite asset to this storage facility. She is very helpful and friendly and makes the process as easy as possible.

We needed to downsize so I looked online for a storage location convenient to downtown Memphis. This was it! We made a reservation online for a climate-controlled unit that turned out to be much larger than we needed. The manager, Ms Bernice, was very helpful in finding us a unit better suited to our needs. Our load-in was uneventful and easy.

Ms. Bernice Johnson was a huge help. Very professional and happy to assist. And I got a really great rate. Thanks so much, appreciate your services...

Came in on Thursday to get rates and the customer service was AWESOME! The lady Michelle gave me a bottle of water since I was walking. She's very sweet and the property is very net and clean. When you guys have a open 5x5 I will be in! Thanks front street:)

I was initially very put off and frustrated with Public Storage. In fact, I was ready to empty my unit and write some horrible reviews. I called and spoke with Ms. Bernice and she was fantastic! She was able to help with what I needed and was professional and kind. I went to meet her in person and she was even more helpful. If Ms. Bernice stays, I would definitely recommend this location.

I've stored w/public storage twice in the past 5 years and have had great service from them! Miss Bernice is always friendly & helpful with a smile on her face. I would recommend using this facility to anyone needing a storage room that is affordable and has quality service :)

I enjoyed having Public Storage Ms.Bernise Johnson was a lot of help to me i will return thanks

My experience with the location at 390 S. Front St made the moving that I had to do easy and stress free. .....Bernice walked me through the process step by step and Serlonda was polite and helpful.......Thanks ladies

You can't beat the location and service! Bernice is the manager at this location and she goes above and beyond to make the customer feel at home and helped! I recommend this place for anybody living downtown Memphis! Go check it out folks

Ms. Bernice was very helpful with my move in process. She and Ms. Sherlonda accommodated all of my needs and followed up to make sure my experience was satisfactory.

Bernice Johnson was polite in has the best customer service I have seen in a long time..

Has improved. Stored there twice over multiple years. First time in 2004 had a corner unit. Had to put plastic tarp over entire stall to prevent leaves and water from getting in unit. Yes, leaves blew in through roof top vent. Rainwater seeped into unit on floor ruining all boxes on the floor. Public storage response was nil. I believe they finally fixed the roof in 2009. Rented a large unit this year in "conditioned" section. Was good. Stuff was protected. I think they could use more de-humidifying in this section. My compliments and kudos to onsite Manager Bernice Johnson who was always most helpful, courteous and considerate. She always accommodated all my needs and made renting this storage unit a very good experience. Top scores for Bernice.

I've always have a great experience with this business. My mother and I have had a unit here for almost three years now and I haven't had one complaint. The manager Ms. Bernice is always real friendly and helpful in many ways. I can't say that my things would be safer anywhere else

Bernice Johnson provides great customer service and i would definitely use Public Storage again because of the great service i received. she's the type of person that will go above and beyond to help out a customer. i wouldn't use anybody else in town.

Great place - Bernice Johnson has been really helpful to me - I have on different occasions rented 3 different units from her - always happy, helpful & totally competent!!!

Bernice Johnson provides excellent customer service. She is very helpful with any questions answered or needs that come up in our storage unit. James Wagner and I are forever grateful for her service to this facility.

Moved in first weekend February 2014 and had great customer service from Mrs. Bernice. She helped with picking out a unit based on the description of the size home I recently moved from. She communicated regularly as needed and coordinated the move with my moving company to make sure that everything ran smooth for my weekend move-in. The lot, units and drive are always clean and the loading docks/ramps are extremely useful as well. Would highly recommend to others-ask for Mrs. Bernice!...

I am very pleased with service of my local public storage. facility. Bernice is a most cherished and professional attendant and is eager to serve at all times. Thanks

The staff is always friendly and helpful. I have two storage units at this location and have never had any issues. Brenda Johnson always has a smile for you!

Speaking on behalf of Havana Mix Cigars at 250 Peabody Place in Downtown Memphis, This Public Storage location has been nothing short of spectacular. The manager has been a pleasure to work with. She takes very good care of us at Havana Mix and the space we have there for storage. The space is well controlled when it comes to temperature and maintained safely. Great place to use for storage.