My boy Fulton was cooking. Straight handled business, and stood on it. Excellent customer service and clean units.
Gloria was very helpful in ding me a space
Gloria and Fulton were very helpful. Great customer service
I thanks
Gloria and Ashiey for a great service to me.
Thank you Me. Gloria and Ashley. You are very helpful and kind
Gloria is wounderful at her job
Thank you, Ms. Ashley, for your help today!
Fulton was very professional and was speedy
Gloria And Ashley took very good care of me awesome service ❤️❤️❤️❤️
Gloria gave me great service
Fulton was great! He was helpful and knowledgeable. He did a wonderful job assisting me and answering my questions. I will definitely recommend others to come here.
Gloria was so sweet and she helped me so much with getting my storage unit!! i recommend 😊
My experience was amazing. The customer service was top tier. And the process was done in less than 10 minutes.
Gloria and Tyrone were very helpful with assisting me with renting a storage.
Fulton was very nice and very knowledgeable with the info that he provided to me as well as assisting me with the public storage app! Wonderful service!!!
Gloria was very helpful and courteous.
Gloria Ms Gloria was a great customer service I love her proformance an how she took the time with me.
This is a horrible location and would not recommend. I fought for months to try to get ahold of the District Manager who apparently doesn’t exist. I was promised over and over he would call me over. I could never get ahold of him and he never called.
I paid for insurance with my unit and lived out of town. Apparently i missed a payment. I was not aware of this didn’t receive a phone call or anything. Apparently also big storm came through that I also wasn’t aware of and supposedly ruined half of my unit. When I came back to the unit, they had thrown over half of my stuff away without my permission due to ‘water damage. ‘ I believe this was a cover up and someone just stole from my unit because they assumed I wasn’t coming back because I missed a payment?
I had pictures of what my unit looked like before and after. The girl I spoke to was like a deer in the headlights and had horrible customer service. She wanted to argue with me and demanded that I paid my balance. She said they couldn’t do anything and I wouldn’t get my insurance due to missing my payment even though when i made that payment right there with her she charged me for insurance. She said it was the DM’s fault and I needed to take it up with him.
The District Manager was supposedly the one who made the call to throw my stuff out and took pictures of what was thrown away and supposedly contacted me. I pulled phone records and everything to prove I did not receive a phone. This place is something else. I now use PACK IT AND STACK IT because they actually go above and beyond and do their job
I suddenly had to place my belongings in storage around 2018. At the time this location was the only one available. I believe Jennifer was the manager at sign-up. The prices were on the high end but the problem has been it’s steadily increasing along with inflation and diminishing paychecks. To pay storage someone undoubtedly has to go without especially post covid which is now in its third year. Storage businesses are booming because of need and little competition which drives the price point. I noticed a few more storage units are popping up in the area. Hopefully the fees will decrease. The government needs to regulate the fees. I never understood why they are so expensive. These businesses have some of the lowest overhead cost but are among the most expensive from my experience. I live out of state and had to return due to the flood damages at this location. At my own expense of course. I live in California so I took an additional financial hit. No one would give information over the phone. Had they done so, I could have saved that additional $2000 + dollars. Luckily my unit was spared. Others were not so lucky. A month credit for tenets fear alone and my expense to return would have been a really nice customer service tool especially to those like my husband and I who stayed and had been long time paying customers. Although units of comparable size are less expensive in California, paying to move acoss the county would have been pointless. The prices have steadily increased which is troublesome. My husband also had a unit and he just escaped another increase, which made his unit soar to over $300 😳. His unit was a 15X? 😒The military just moved us out. Glory to God. We never missed our payments. The only bright spot has been the manager Gloria. She is the reason I gave four stars. She is always professional and ready to assist. Having her around made it easier to swallow the bitter pill of monthly storage cost so thank you Gloria but owners please reconsider making storing units at your facility more affordable.
Thank you
Loved Gloria!! So helpful!!
Fulton was very helpful and the unit was very clean!
Fulton and Pauline very knowledgeable. Great place. Clean
Gloria Was very thorough with helping me .
Ms. Gloria and Mr. Fulton helped me today. They were so nice thank you so much!!
Gloria and Pauline have amamzon customer service. 10/10 would recommend.
Fulton was very nice and wonderful and so so helpful 💕 They got us a storage unit in as little as 5 minutes for a great deal!
Fulton was able to help me set up my ps app.
Thank you Ms. Ashley for helping me get through the gate
Wonderful experience, very easy and straightforward intake. Gloria was so kind on the phone and patient through the process. And sweet to my pup Buttercup 🐶
Gloria was a big help and had great customer service helping me secure a storage unit. I am military and she was very friendly, I will be renting here again in the future just due to her kindness and professionalism. Five stars!
Fulton and Gloria did a great job today
Gloria was able to help me find right space at a good price
Ms Gloria showed great customer service skills , she communicated everything I needed very well . I'll continue business here because of that . Thanks Ms Gloria
Ms.Gloria made this experience so easy and stress free....if you are looking for a storage and need the process to go suprer fast ask for Ms. Gloria!!
Ms. Gloria was fantastic with helping me today
Gloria was very helpful and friendly
10 star service. Gloria and Kisha were excellent.
Service was great by Ms Kisha and Ms Gloria .. very nice and friendly and helpful..
Good help Kisha very good with me
Thank you Kisha for your great customer service for my husband Perry. He said you made it very easy for us to increase our unit size with no hassle.
Kisha did a wonderful job setting me up with a unit and made the experience pleasent and enjoyable!
Needed to get extra space and Kisha helped me out. She very nice and professional.
Gloria was so helpful in renting me just the space I needed thanks.
Rented a new space, kisha helped me out did a fantastic job thanks so much
Kisha and Gloria both made the process fast and pleasant!
Taneya was very friendly when I came to purchase boxes yesterday.
Been with Public storage for a year. I never had a problem with them. I knew my items were safe and secured! The employees have always been helpful and respectful! If I need them in the near future I will use them again !
Gloria was a huge help for the entire time I had my unit and helped me tremendously at check out time! Highly recommend Public Storage at 1277 Camden Hwy, Sumter, SC. Ask for Gloria!!!
Ms Gloria on Camden hwy is very professional, she didn't not have available space for what we were storing but she did not stop until she find the prefect space at another location.. see Ms Gloria for all your storage needs.
Gloria is very helpful and she showed me how to do it online.
Mrs. Gloria was extremely helpful! She has amazing customer service! Very sweet! 10/10 recommendations! If you come definitely ask for her! She helped me a lot with it being my first time with a storage unit!
Gloria. Was able assist me with all my needs on the property
Ms. Gloria was excellent with her customer service
Gloria was nive and very helpful
Awesome customer service from Ms.Gloria. Will recommend to anyone!
Mrs Gloria was very professional and very sweet I appreciate the time she took to help to help me organize my items I definitely recommend to this facility ❤️
Gloria was very professional and helpful.. give her a raise... very satisfied with the service 😀
Gloria at Public Storage was such a great help! She was very patient and went above and beyond to assist me in getting a rental unit that I needed asap! I would definitely recommend using them for all your storage needs in the future.
Mrs. Gloria was very friendly and took the time to explain the entire process! GREAT customer service!
gloria did a awesome job making sure I had the right size storage she has a great attitude and patience
Thanks Gloria for all your help.
Gloria helped me she was very much the best !
great service, was able to get a good size garage to hold my items until i move into my new home. Thank You!!!
Gloria does a wonderful job and love helping other’s 💪🏾
Ms. Gloria was very helpful and very nice.
Gloria got me set up. The whole process was easy
Thanks Ashley for your good customer service. I know it was Hot I really appreciate you. Showing me around the storage. Lo
Ms Gloria was awesome and quick fast service ‼️
Gloria was so nice with me thanks
Gloria is an wonderful person. She is very knowledgeable about her job. I enjoy seeing her when I make my payment, she calls me by my name and makes me feel like Public Storage Family. Please keep her around.
Gloria help me wonderful. She is nice person
Mrs Gloria has outstanding customer service. Made my storage renting experience smooth as possible. She was not only very helpful with getting a storage but also helpful using the mobile app. Highly recommend!
Great service and nice lady Gloria
Tamia and gloria was very helpful...
Thank you Ms. Ashley for helping me get a storage
Taneya was very nice when giving me prices for the storage unit and very helpful and knowledgeable about the facility.
Taneya was very helpful finding the correct boxes needed.
I recently went to your location to buy some boxes to prepare to move and Taneya was extremely courteous and helpful.
I came in to purchase some moving supplies and had the pleasure of working with Ms.Taneya! She was super nice and willing to answer all the questions I had that day! Great customer service!
Taneya was very professional she helped me update my email,address,and phone number.
Taneya was great! Very friendly and she work hard to me the space I needed.
Taneya and Gloria was professional and nice
Gloria and Tanyea was very professional and very polite. It was Tanyea first day and Gloria was being a great trainer. Both are very nice ladies.
Gloria was very nice and professional.
Thank you Ashley for helping me get this storage. She is very respectful and kind.
Thank you Ms. Ashley for helping me get in the gate
Ms. Ashley was on point with the answers to my questions on today! Her customer service was over 10 & made me felt comfortable & at ease. I am well satisfied with the results of how things turned out today. If you're looking for a place to store your belongings, see Ms. Ashley at this Public Storage!
Ms. Glory was very patient and kind with me. Very nice lady
Thank you, Ms. Ashley, for helping my grandma with picking out boxes. The service was excellent!
Ashley and Gloria was able to help with the right size space
Gloria was very helpful and was willing to help
Gloria did an awesome job preparing me for my unit ... Thank you Gloria.
Ashley had great customer service and the process was fast.
Glory she was great at helping me with everything i need i would refer her to anyone
Thank you Ashley. Great service, description of services and super friendly.
Ashley and Gloria was great in helping me get my storage unit today.
Thank you Ashley and Gloria for helping me download the public storage app and getting into my unit! You both are wonderful!!
Very courteous, efficient, and nice units very excited
Ashley was a great help with setting up my PS app. THANK YOU!
Ashley was the best help I ever had. Help me with packaging and other stuff!!
Great ladies, they are always helpful
Ashley was very helpful. She helped me download the app so that I can access the property!
The representative Gloria was amazing and very helpful!
Ms.Gloria was spectacular in helping me find the best unit for my needs. It is rare to find those exceptional people that go above and beyond for customer satisfaction.
Gloria was so wonderful with us today
The ladies there are incredibly sweet and always so helpful. Very welcoming as well. There was one in particular lady, wish I could remember her name, but she was extremely helpful. Very sweet! If I ever need help again, I know I can count on them!!!
Mrs. Waker
Ms.Gloria was very helpful and polite
Gloria & Barbara provided excellent customer service with my rental.. Very professional & courteous.
Gloria did a real good job on my rental and explained as she went along
Where my aunt has her stuff stored and they just went up higher she is not happy. Security is good though.
Abby Abby took my payment with a smile
Gloria she was very helpful
Glory was very helpful in finding me a great size storage for all my needs.
Gloria made my move in seem so easy
Thank you Gloria made my move in great
Gloria was nice she stayed after 6 pm and rented me 2 spaces
Gloria was awesome and helped me to get what I needed. She's an important amd excellent asset here at Public Storage.
Gloria she was very helpful
Gloria did an excellent job
I appreciate Mrs Gloria to the fullest, however I wouldn’t recommend this storage place to anyone. There are too many fees. Since the payout to renters due to water damage the fees/ rentals increased has made my experience the worse. Yea I will admit be late being on a fix income. But today I have to $572 in storage $231 of that is fees. If I’m only 2 months behind how did I accumulated late fees of $231.00? Nobody had given me an acceptable response or one that makes since. I was told the late is $28.00 a month. Do the math
Gloria is the absolute best great customer care
Gloria took my money with a smile
Gloria was able to make my move in great
Excellent service provided by Gloria.
Gloria was the best service
Phylicia and Gloria was awesome… I appreciate their assistance…
Great service! AAA+++ Gloria was a great help in getting me all set up. Definatly will use again! Thank you!
Just wanna thank Ms. GLORIA and Bill for the fantastic service very professional
Gloria and Phylicia was a great help very friendly ladies
Public storage employees were very helpful and informative. Tamia and Mrs. Gloria.
Gloria has been exceptionally patience showing the different sizes. She has excellent customer service.
Gloria is wonderful! Super quick and easy!
Phylicia and Gloria was a great help
Gloria and Phylicia was a wonderful help. Thank you ladies for a job well done
Wonderful and professional service from Gloria, every time I come in.
She is definitely an asset to your business.
Gloria was very helpful she stayed puberty to rent my space
Rented a big storage unit for about 4yrs..the first year they increased the rent 25% and continued to increase till finally it was twice as much from when I started. I recently decided just to move out. So I gave notice online and then cleared what could and even spoke to the clerk...a month later after about 3 emails with the manager, I get my vacant email along with a fee and another months rent due. my suggestion is if you plan to use this place make sure it is for short term and get your final notice letter the same day.
Tamia and Gloria were very helpful. Helped me with the amazing PS app as well. Highly recommend come store here!!!! ✅✅✅✅
Tamia and Gloria is great they help and was able to answer all questions