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Address

5 Yacht Cove Drive
Hilton Head Island, SC 29928

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

843-593-0271

843-593-0271

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

843-593-0271

843-593-0271

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 28/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 28/mo $56
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 75/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 75/mo $100
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 81/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 81/mo $107
    Online only price
    2nd Month Free

    No Obligation

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    10'x10'
    Online only price
    $ 96/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 96/mo $127
    Online only price
    2 units left!
    Limited availability

    No Obligation

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    10'x10'
    Online only price
    $ 102/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 102/mo $136
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 140/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 140/mo $187
    Online only price
    2 units left!
    Limited availability

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  • Save Impression

    10'x15'
    Online only price
    $ 189/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 189/mo $252
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 236/mo
    Online only price
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 236/mo $314
    Online only price
    Hurry!
    Limited availability

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    10'x40'
    Online only price
    $ 305/mo
    Online only price
    Large 10'x40'
    • Outside unit
    • Drive-up access
    $ 305/mo $406
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Self-Storage Near Hilton Head Island
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Hilton Head Storage Units by Shelter Cove

Hilton Head self storage can be found right off William Hilton Parkway. This storage facility pairs easy access to Shelter Cove Marina with amenities such as climate controlled storage and a manager who lives on-site.
Near Disney's Hilton Head Island Resort, this storage site is ideal for both year-round island residents who need some extra space as well as seasonal visitors who need to store their beach gear over the winter.
A 5x10 storage unit is perfect for clearing out those old boxes in the garage, or storing your clubs for use at one of the nearby golf clubs. You can also avoid the stairs and elect to drive right up and unload that jet ski into one of our 10x10 storage units.
This location also features car storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 380)

February 17, 2024
Google Public Storage Candace Coggins
Sur was extremely helpful and efficient. Thank you. She made everything easy to understand and we’re happy. We chose Public Storage. I’ll.
February 16, 2024
Google Public Storage Melissa Doherty
I am so happy with the service Sue gave today. She was super pleasant and helpful. Highly recommend!!
February 6, 2024
Google Public Storage Lynn Biddesen
Had a great experience with Sue ,it was easy and stress free from the showing to the transaction of the unit . Thanks !
January 19, 2024
Google Public Storage Scott Lehman
Sue was great !! I am very satisfied with the location friendly service, and a secure spot for my boat. Thanks again Sue Scott L
January 16, 2024
Google Public Storage Dawn Gubanc-Anderson
Sue was so very helpful! Rent here!
January 7, 2024
Google Public Storage Terrence Mcguire
Sue was great
January 2, 2024
Google Public Storage Captain Brian Vaughn
Sue, was super helpful and got me squared away with a perfect spot for my boat
January 2, 2024
Google Public Storage Greg Everson
We have been using Public Storage at Yacht Cove on Hilton Head Island for two years. We have had excellent service from Sue. Recommend.
December 19, 2023
Google Public Storage Susan E Gibbons
Amazing experience with Sue today! She is the best!
December 13, 2023
Google Public Storage Tim Luther
Sue was very helpful and professional
December 6, 2023
Google Public Storage Mike Edwards
Sue is the best. She really helped me out.
November 29, 2023
Google Public Storage Lori Durbiano
Sue did a great job of getting us all set up in no time
November 4, 2023
Google Public Storage Mark Lafranchise
Sue was amazing! Whoa! I can’t say enough about how effortless she made my set up. She answered all my questions and really was a great help! I would definitely recommend to anyone needing storage space on the Island! Thanks Sue!
November 1, 2023
Google Public Storage John Perry
Sue Excellent Service
November 1, 2023
Google Public Storage allie baba
Sue who works at the Public Storage at 5 Yacht Cove Drive, Hilton Head Island, SC 29928 is always so helpful, friendly, and knowledgeable. She is so amazing!!! She deserves a raise for all of her hard work.
October 19, 2023
Google Public Storage Patricia Stone
Sue and Trey was helpful.
October 14, 2023
Google Public Storage Tim Boersma
Sue. All went great. Thanks
October 4, 2023
Google Public Storage Kevin Holley
Be careful renting with PS. They raise your rent within a few months of move in. My increase was 40%. Nice facility but the deception is wrong.
September 28, 2023
Google Public Storage Elisandra Martinez
Sue excited she is excellent 🤩
September 28, 2023
Google Public Storage Carlos Lossada
Sue is amanzing thanks a lot ……
September 27, 2023
Google Public Storage Beverly Crylen
Sue was very helpful with getting our non profit a storage unit.
September 19, 2023
Google Public Storage Dennise McGough
Jessica is very helpful and great to work with! A very pleasant experience!
September 17, 2023
Google Public Storage Bethany Kiewel
Sue does an excellent job! Very pleasant and professional. I enjoyed meeting her and thought she does an excellent job with upkeep of the property.
August 25, 2023
Google Public Storage Charles Turner
Sue was very nice and helpful.
August 20, 2023
Google Public Storage Timothy Carter
A most pleasant encounter with a patient agent. Pay raises and awards should shower down on her.
August 19, 2023
Google Public Storage Mr. Bill
From the very beginning months ago Sue has been professional, friendly, reliable, and easy to work. All good, fair prices, always clean units.
August 19, 2023
Google Public Storage Kevin Lane
Sue was amazing! Very helpful!!!
August 19, 2023
Google Public Storage Patricia Lane
Sue was so so helpful to me today. She deserves raise!
August 3, 2023
Google Public Storage Isaac Taylor
Sue helped me! Thanks
July 27, 2023
Google Public Storage Judy Fanucci
Sue was great and very helpful! Thank you so much!!
July 25, 2023
Google Public Storage steve cooper
Sue was a great help!
July 25, 2023
Google Public Storage anne sergent
Sue was absolutely amazing! She was very knowledgeable and very fast setting up a new account. Definitely would recommend!!
June 17, 2023
Google Public Storage Margaret Taylor
Sue and Patrick gave me excellent service.
June 3, 2023
Google Public Storage Dean Cochenour
Sue, great service
May 30, 2023
Google Public Storage Charles Skelly
Sue and Public Storage was great. Highly recommend.
May 9, 2023
Google Public Storage Shawn Welter
Sue was helpful and thank she does her drive by property inspections. Thank you sue!!
May 7, 2023
Google Public Storage Neil Mansfield
Kathy is great!
May 3, 2023
Google Public Storage Kevin Etheredge
Kathy was the best!!! She set me up for success right from the beginning. Can’t recommend her enough.
May 3, 2023
Google Public Storage Julie Kowalewski
Kathy is the best! She made our rental experience so easy. Definitely recommended you go to see her for your rental needs.
May 2, 2023
Google Public Storage Reginald Thomas
Kathy was really good.
May 2, 2023
Google Public Storage Phillip Warner
We really thank Kathy for helping Mom out! Great facility,too.
May 2, 2023
Google Public Storage Barry Hunter
Kathy was very helpful when I lost my keys. Found them!
April 28, 2023
Google Public Storage Federico Martinez
Sue was hekofuk
April 27, 2023
Public Storage Carol Green
Do they take cash for payments
April 24, 2023
Google Public Storage Kyle Sturgess
KATHY was absolutely fantastic when we were stuck and needed help. I've never experienced such great customer service, or expected it, at a storage facility. Kudos to public storage and big shout out to KATHY! Don't lose her she has what can't be taught!!
April 19, 2023
Google Public Storage Simon Mikhail
Kathy helped me out greatly
April 19, 2023
Google Public Storage Sam Spear
Kathy. Got me the last unit. Thank goodness!
April 18, 2023
Google Public Storage Anastasia St. Cyr
Kathy was absolutely amazing!!! She was so friendly and helpful! I'd definitely recommend coming here to anyone!
April 16, 2023
Google Public Storage steve garland
Sue gave me great service
March 29, 2023
Google Public Storage Alice Kiser
Sue is the best and will take great care of you. Excellent service!!!!
March 20, 2023
Google Public Storage Allyson Etheridge
Kathy was so helpful and very fast and efficient with helping us rent a storage unit.
March 20, 2023
Google Public Storage Shane Nichols
Kathy jumped my battery and I'm good to go!
March 1, 2023
Google Public Storage Alan Wyllie
Sure was helpful.
February 19, 2023
Google Public Storage Beth Long
Sue helped us get into our unit - she was great and the location is great.
February 18, 2023
Google Public Storage John Wilcox
Susan was wonderful. I have been renting from this place every year for a monthly fishing trip and by far she has been the best customer service ever.
February 17, 2023
Google Public Storage Stephen Beard
Kathy was incredibly helpful. Great company,2!
February 17, 2023
Google Public Storage Gualberto Garcia
Kathy very helpfully. Muy bueno!
February 10, 2023
Google Public Storage Jim Rochford
Sue was very sweet and helpful!
January 27, 2023
Google Public Storage Keith Herndon
Sue was a great help getting us setup with a storage unit.
January 12, 2023
Google Public Storage Ivy Rowland
Sue was Awesome! Quick and easy
January 6, 2023
Google Public Storage Terri P
Sue was awesome! Very helpful.
January 5, 2023
Google Public Storage arthur clinton
Sue did a very good job of taking care of our moving needs!
December 13, 2022
Google Public Storage Stephanie Morris
Sue is amazing - she made the process of our new rental seamless. She is very knowledgeable and provides excellent customer service!
December 3, 2022
Google Public Storage Claire Gudewich
Great experience. Friendly and helpful staff. Great location. Easy access.
November 19, 2022
Google Public Storage t zinke
Absolutely best experience ever ... Sue at the 5 Yacht Cove Dr, HHI location made the whole process so easy. She was personable, professional, showed us a couple different options, and helped us select the perfect size for our needs. Even when we messed up with an online option, she sorted it all out and we end up with an ideal unit. Thanks Sue!
November 15, 2022
Google Public Storage Johnny Rivera
Perfect experience , Sue is amazing . Made me feel at home , hire more people like Sue 🙌
November 7, 2022
Google Public Storage Bob Fairclough
Sue was awesome. She showed me the larger new unit, since I was to optimistic with my original choice that I made online and switch it over seamlessly. Thank you so much
November 1, 2022
Google Public Storage Connie Kessler
Sue and Kathy are great
October 7, 2022
Google Public Storage John Oconnor
Sue was extremely helpful and polite!!
October 5, 2022
Google Public Storage Renee Lucas
Great location! Sue was the best!
October 3, 2022
Google Public Storage Corey Kemp
Kathy was great
September 26, 2022
Google Public Storage Chris Herndon
Kathy really helped me out!
September 26, 2022
Google Public Storage Teresa Guthrie
Got a great parking spot
September 16, 2022
Google Public Storage White Buffalo
I came here from indiana to store my boat and after a 17 hour drive I got to the storage unit and Brittney had vacated me from the property "claiming" I had told her to. The night I arrived I had to sleep on my boat in a dry dock because these people would not fix their mistake and would not open the door so I could store my boat. I called numerous times to get this resolved and just get a refund and all I get is angry people and getting hung up on. Never again will I store anything at this place.
September 12, 2022
Google Public Storage Nolan Kennedy
Kathy really helped us out!
September 3, 2022
Google Public Storage Jared Briggs
September 1, 2022
Google Public Storage Michelle Dobbs
Sue was awesome!
August 30, 2022
Google Public Storage Jennifer Weiner
A publicly-traded, self -insured REIT ownership. Across the Country-wide facilities maintenance issues & client safety are a problem. If you are bodily injured, your property damaged or stolen be prepared to seek remedy in the Courts. Purchase your own insurance, not theirs (PS lost legal class action suits requiring clients to purchase theirs). Rents are raised regularly (& often capriciously) without additional maintenance & upkeep performed. New clients receive rate reduced benefits only. Contrarily, the on-site facility manager at this facility, Susan, is great.
August 22, 2022
Google Public Storage Bj Garner
Kathy was great.
August 9, 2022
Google Public Storage shelley stanhope
Sue was awesome!!
August 4, 2022
Google Public Storage Harold Mason
This place is very clean and Sue and Kathy are super helpful and we have never had any problems there. Highly recommend!!!
August 2, 2022
Google Public Storage Nadia Morozowich
Kathy got us just what we needed fast!
August 2, 2022
Google Public Storage I Am Vlogging Curtis
Kathy, has given the best service!!!
July 24, 2022
Google Public Storage darrell milledge
Kathy helped my Uncle out paying on the app. No late charge.
July 21, 2022
Google Public Storage Katherine Powers
July 18, 2022
Google Public Storage Ricci Bryan
July 11, 2022
Google Public Storage Jason Hodges
July 5, 2022
Google Public Storage Jackie Reynecke
Customer service is excellent and every aspect of using the facility is easy and uncomplicated. Great location too!
July 2, 2022
Google Public Storage Baer D
Sue was great! Thank you!
June 15, 2022
Public Storage Dave-Harriet Reynolds
We are remodeling our condo and will need to store our belongings during the remodeling. We are looking for a service that will load, move and store our items for about 2 months. Do you provide any of these services? Thanks, the Reynolds
June 5, 2022
Google Public Storage Mark Kesser
Sue and the management were wonderful, professional and extremely accommodating…highly recommend!!
June 4, 2022
Google Public Storage Brennon Garrett
Sue, did a great job in helping when in was in need. Thank you!!!
June 4, 2022
Google Public Storage Hope Hickman
Sue was SO helpful!
May 9, 2022
Google Public Storage Donia Whaley
Sue is amazing!! Thanks for all your help!
May 9, 2022
Google Public Storage Marcus Jackson
Sue was very helpful and kind
April 29, 2022
Google Public Storage Mark Leksell
Sue was great
April 14, 2022
Google Public Storage Jennifer Thomas
Sue was a wonderful help to me Thank You Jenny
April 14, 2022
Google Public Storage Lori Findley
I love these guys they're always super helpful and never had any problems and Miss Sue is always great
March 24, 2022
Google Public Storage Ted Ryan
March 8, 2022
Google Public Storage Lori Pellegrin
Sue is the best!!!
February 25, 2022
Google Public Storage Madison Padgett
February 17, 2022
Google Public Storage Johan Alfono Moreno Bukuru
Sue was awesome! Very helpfull and professional. Great service
February 17, 2022
Google Public Storage Trenton Whalen
Great public storage. Sue is really helpful.
February 17, 2022
Google Public Storage Kevin Adamson
Sue was awesome! Very helpful
January 17, 2022
Google Public Storage Ralph Nardini
Sue was great to work with!!
January 4, 2022
Google Public Storage Paul Robinson
Kathy and Susan are the best. Great customer service and knowledge of the facility.
December 21, 2021
Google Public Storage Anne Stocking
Had a wonderful experience filling my unit. Sue was helpful and nice and guided me through how to best use my unit. It was clean and easily accessible!
December 16, 2021
Google Public Storage Ron Robinson
Fast and painless. Great experience
December 11, 2021
Google Public Storage Bonnie Normile Taylor
Ask for Sue, she is fantastic.
December 5, 2021
Google Public Storage Family Gilpin
Shana did a great job checking me in. Sue had talked with me on the phone earlier in the week and all my information was ready for Shana to check me in. Total time to check in 10 min. I love the App that opens the gate from my iphone.
November 23, 2021
Google Public Storage Grant Short
November 11, 2021
Google Public Storage Mike Julian
November 4, 2021
Google Public Storage Allen Mcnamara
October 15, 2021
Google Public Storage Amy Charron
Ms. Sue is always friendly and helpful. Never had a problem here. Feels very safe.
October 15, 2021
Google Public Storage Hannah Fender
This is a great storage facility, been here for a few yrs. Mrs.Sue is pleasant, I'm always seeing her working hard at keeping the place very well clean and we'll functioned. If I have any issues she makes sure to have them resolved immediately!
October 15, 2021
Google Public Storage Crystal Williams
Sue is the best, always available to help
October 7, 2021
Google Public Storage Vicky Skaff
Looking for a good location to store items during villa renovations. Can not say enough how helpful Sue was in working with us. She kept us informed when openings would occur and discussed our needs to find just the right unit when it became available. Being a first time users and not familiar with the area, Sue made my husband feel very comfortable and secure in his is decision to rent from Sue as we where 500 miles away.
September 17, 2021
Google Public Storage Lauren Fender
Sue is the best help!
September 17, 2021
Google Public Storage Missy Dornish
Helpful service. Sue is awesome and very helpful.
September 7, 2021
Google Public Storage Gregory Miller
Looking for place to store our belongings following the sale of our first condo while we look for another. The Public Storage location was extremely close to our condo, and we booked online. When we arrived, we met Sue at the location and she explained how everything works and showed us our storage unit. She made sure our gate codes worked, as well as the locks. Everything was extremely clean and we are glad we selected Public Storage at this location.
August 26, 2021
Google Public Storage Janice Small
When i called Public Storage Sue was available to accommodate my needs. Thank you
August 24, 2021
Google Public Storage Mindy Mason
Sue is very accommodating and helpful. The facility inside is clean and the cart available inside is a huge help.
July 15, 2021
Google Public Storage Melissa Phillips
Shana was amazing!!! She worked with us and our huge rv to organize a way to make it work so we didn’t have to keep searching on Hilton head island. Thx Shana!!!
July 2, 2021
Google Public Storage Paula Stroud
Shana was great!
July 2, 2021
Google Public Storage Holland Robinson
What a great location. Highly recommended for short or long term use. Sue in the office was super accommodating and helpful every time we needed something. She is a super rockstar!!!!!
June 20, 2021
Google Public Storage James Caswell
Sue was very helpful and informative. Nice facility.
June 20, 2021
Google Public Storage Ricky Hamblin
I pulled my trailer with motorcycles on it to island links resort. When we arrived island links informed us we could not park our trailer. So Sue came through for us and had us a spot to park my trailer!!
May 18, 2021
Google Public Storage Imogene Yongue
Sue was extremely helpful and went above and beyond. Thank you.
May 17, 2021
Google Public Storage Pat Brasfield
Sue is very helpful and pleasant to work with.
May 3, 2021
Google Public Storage DALE Freeman
Sherri did an outstanding job getting us our refund because we were not able to use the storage unit. I highly recommend Public Storage on Hilton Head Island. They have proven to be very responsive and follow through on their commitments. well done
April 17, 2021
Google Public Storage Marcel Gentile
Shana saved our bacon - we needed a spot for a van for a few days and she made it happen for us.
April 5, 2021
Google Public Storage Valerie Graeser
We rented our storage unit online - very easy to do! The manager Sue is very responsive & helpful. We highly recommend this location!
March 24, 2021
Google Public Storage Sandra Ramirez
March 10, 2021
Google Public Storage Raquel Romero
Manager Sue was super friendly and helpful! Great location, clean and safe. Highly recommend!
March 10, 2021
Google Public Storage Teryn Tucker
Sue was so wonderful. She went out of her way to help us. She went above and beyond. The world needs more people like Sue!
February 27, 2021
Google Public Storage Deanna Dowling
We rented 2 units, one climate controlled to store furniture and 1 non climate controlled unit for household and garage items while we renovated our home. Sue, the on site manager is amazing. She was super helpful showing us the available units. The units were super clean and secure. It took longer than expected for us to complete the work on our home. Our belongings remained clean and dry during very hot, cold, and rainy months. We rented from September through February. Every time we stopped by, Sue was answering phones, selling packing supplies, showing units, and keeping the facility spotless. If you need storage, I highly recommend this location.
February 12, 2021
Google Public Storage Bryan Koenig
Sue helped me very easily and efficiently. Showcased the space and explained how to get in and out of the storage area easily.
February 5, 2021
Google Public Storage Gayle Steiner
Hands down this is the BEST storage facility I have ever worked with in the past 30 years. Sue, the manager, is the sole reason for my 10 star review. If it weren't for Sue, I would go elsewhere. Because of her dedication, attention to detail and customer service - I will not use any other location or company. Sue is definitely a HUGE asset to this company and I can't recommend this location enough due to Sue running it. 10 STARS!
January 16, 2021
Google Public Storage Juan Fernando
Thank you Sue everything fine it was fast
December 30, 2020
Google Public Storage Bill Losey
Shana made renting a couple of units a breeze! Thank you
December 14, 2020
Google Public Storage Marina M. dos Santos
I called on 11/30/20 to upgrade my unit on 5 Yacht Cove Dr (Hilton Head). Shana tells me that it’s not possible to upgrade, she would have to “vacate” my current unit then I would have to make a new reservation for a 10x10 unit - the problem with that (other than it not making sense) was that I hadn’t moved in yet so it couldn't be done until I moved in…and I had to come in to the office to do it. I mentioned I didn’t mind changing my move in date from 12/3 to 12/1 and coming in but I wanted to make sure I didn’t lose the 10x10 unit…she couldn’t hold it for me (of course) but at least she offered to speak with her Regional Manager (didn’t get the name). Shana calls me back later that morning to say that her Regional Manager confirmed that I need to “vacate” my current unit but not to worry I would get a full refund. I then asked her about the 10x10 unit to which she gave me the price of $162, though online it was $171. Shana was not able to explain the price difference and said she couldn’t reserve it for me…I again had to come in. I reserved the unit online because it was obvious I was about to lose both units (this was used against me later on). As Shana finish the “vacate” process she realizes that she didn’t have the option to refund the $24.00 Admin Fee. She again says she will call her Regional Manager. I later receive a call from Patrice who introduces herself and pauses as if I should have expected a call from her. She then tells me that the $24.00 Admin Fee is non-refundable and what I should have done is upgrade my unit not “vacate” and book a new one online…(screams on the inside!) I keep my cool and waste my time explaining what actually happened earlier that morning. I am again promised a call back because the Regional Manager has to be consulted…again. The next call is to tell me that I will in fact get a full refund. When I bring up the price difference, I’m told that because I booked online they couldn’t offer the lower rate of $162…what a joke! Did I mention how much this interrupted my work day? I call again the following day after waiting all day for the return call that was promised. Patrice had no update for me just the “promise” that I would receive my refund, and before hanging up she informed me that I would need to ask for Sue if I called later in the week. Great, a third person to do absolutely nothing! Sue leaves me a message the following day (Wed 12/2) saying that the $24 Admin Fee was credited back. I waiting until it showed up on my bank account. It never did. I called again on Sat 12/5 and left a message for Sue because I had yet to receive a refund for the first unit and they had already charged me over $200 for the second one. Sue leaves me a message later in the day to say that the credit had been issued - I’m surprised she didn’t defer to her Regional Manager. When I showed up on Thursday 12/3 I had to drive around aimlessly looking for my unit, thinking that I had the wrong address because again their untrained employees that cannot do anything without consulting the Regional Manager, failed to tell me that they have two facilities, each located on opposite sides of the street (not easily seen from the street unless you know what you’re looking for especially at night). I finally walk in to the unit only to find the lock inside the dirty unit with no packaging…their lock return policy says it has to be in the original packaging in order for a refund to be issued…this is yet another way they stole my money. Oh! and the place reaked of naphthalene! I hope they know that does little to get rid of rodents and termites... As of today, 12/14, I have yet to receive my refund. However, next month’s invoice was reduced by $24. So I am being forced to pay for a second month if I want to be credited for THEIR MISTAKE and inability to train their employees. Needless to say, $0 compensation has been offered for this awful experience…at this point I just hope to eventually get the money they stole from me. Do not rent here. It's dirty, the staff is untrained, and you pay for their mistakes.
December 3, 2020
Google Public Storage Judy Dubose
November 11, 2020
Google Public Storage Jose Carlos Villarama
Sue was very nice and helpful. She was very informative about the info needed to settle with a storage
October 29, 2020
Google Public Storage David Genise
Thanks Sue!
October 23, 2020
Google Public Storage Gillian March
Great experience with Sue at public storage - recommended
October 15, 2020
Google Public Storage Filip Belka
October 10, 2020
Google Public Storage Rudy McMillan
Sue was was very helpful made it painless.
October 4, 2020
Google Public Storage Heather Bisson
Shanda
September 16, 2020
Google Public Storage Jean Fruh
Shana was quick to return our call and get us set up for an appointment. Sue handled our appointment very efficiently - great space rented at a very reasonable price - all in less than 20 minutes. Thank you!
September 3, 2020
Google Public Storage Torrey Smith
Sue tool great care of me!
August 31, 2020
Google Public Storage Stephanie Smith
Sue was VERY helpful with helping us reserve and rent a storage unit. Answered all of our questions and moved us through the process quickly. Thanks Sue
August 7, 2020
Google Public Storage Charlie McKenna
Sue did a great job getting us registered
July 24, 2020
Google Public Storage Steve Jackson
Great and easy experience!
July 6, 2020
Google Public Storage Peter Keber
June 22, 2020
Google Public Storage Eva Harris
They went above and beyond to find an opening for me when it was in the midst of summer and very busy. Thank you to every worker at all the Hilton Head locations. Shana B was very gracious and helpful and patient.
June 7, 2020
Google Public Storage Amera Parmer
May 29, 2020
Google Public Storage Mitch
Sue, was very helpful and accompanying when we realized the unit we had reserved wasn't going to work for us. Definitely would recommend this place and kudos to her.
May 19, 2020
Google Public Storage Phil Davey
Sue is great
May 4, 2020
Google Public Storage Michelle Choate
Shana was exceptional. She answered our questions, provided options, was extremely courteous and knowledgeable. All this while managing social distancing protocols very effectively.
April 29, 2020
Google Public Storage Bonnie Brill
Thank you Sue! Appreciate your friendly helpful service...especially during theses times. As a new renter we fill confident you’ll be able to help us with any concerns.
April 16, 2020
Google Public Storage Ruben M. Perez
I’m a first timer. Sue was awesome! Very friendly and informative. She made check in a breeze! She gave me all the information I needed to make sure I have access to my belongings. Couldn’t have more confidence in this facility!
March 30, 2020
Google Public Storage Rob Meehan
Great experience with Sue!!! Recommend this place...
March 16, 2020
Google Public Storage Joan Petrelius
This is the second year we have rented from Public Storage. Still friendly service and clean storage. We came in this year and found everything we left i perfect condition. I would definitely recommend this facility and Joni the customer care person that waited on us.
March 4, 2020
Google Public Storage Hannah Parada
Thank you so much to mrs Sue She was so helpful and got everything done in a timely manner We really appreciate her
February 25, 2020
Google Public Storage Jennifer Alexander
February 1, 2020
Google Public Storage tye dye the savior
I came to get a 5x5 climate control and sue has taken great care of me i would recommend her service here at public storage any day
January 18, 2020
Google Public Storage John “Big John” Boggs
January 16, 2020
Google Public Storage Mike Alsko
Sue was a great help!
January 6, 2020
Google Public Storage Beverly Gilliam
Sue is always so efficient, helpful and friendly. I highly recommend this Public Storage on Hilton Head. Thanks
January 4, 2020
Google Public Storage Jayna DiGenova
Sue was extremely nice & helpful with the rental process. Faculty is well kept & personalization of service is the best I’ve experienced! Thank you!
December 29, 2019
Google Public Storage Floyd Gubitoso
This was my first experience using a storage facility. Rebecca was the associate working the front desk and she could not have been more pleasant and helpful. She made the check in process very easy. I highly recommend this facility.
December 17, 2019
Google Public Storage Mike Fekete
Sue was awesome! Thank you for all of your help! Highly recommend this location and service!
December 16, 2019
Google Public Storage Ted Urquhart
Great experience with Sue.
December 3, 2019
Google Public Storage April McHeffey
Recently rented a climate control unit. Excellent location. Sue in the office was great to deal with. She found us the exact size we needed quickly and the rental paperwork was quick and easy. Answered all questions.
November 24, 2019
Google Public Storage Heather Raybould
Sue was super friendly and helpful. Easy transaction and great service.
November 24, 2019
Google Public Storage Ed Cox
Sue did a great job. Thank you very much.
November 21, 2019
Google Public Storage Teri Melton
Sue was wonderful to work with. She is pleasant and professional, and made the transaction quite easy. I will say that I found the hounding calls from a call center most annoying; you really need to put an end to those.
November 11, 2019
Google Public Storage Miss King
October 25, 2019
Google Public Storage Katherine Camp
Sue was very nice and helpful
October 25, 2019
Google Public Storage Sean Barth
Sue was great and very helpful. Wonderful experience.
October 21, 2019
Google Public Storage Benny Bolden
Sue was very helpful and polite
October 11, 2019
Google Public Storage Cliff Black
Sue was great!!!
October 11, 2019
Google Public Storage BILL LONG
Sue is great
September 30, 2019
Google Public Storage Jay Nolet
Good, clean, friendly
September 29, 2019
Google Public Storage Isabella Teel
September 24, 2019
Google Public Storage Pat Woodward
Shana B is amazing!!!
September 19, 2019
Google Public Storage John Hellman
Rented two spaces from Travis. Did a great job getting us settled in both units. Paperwork was easy. He did a great job. Very pleased.
September 16, 2019
Google Public Storage Janet Neal
Sue was very helpful and friendly
September 12, 2019
Google Public Storage Cherie Dellinger
Sue was great to work with!
September 10, 2019
Google Public Storage Christopher Miller
Needed a unit immediately and Sue was awesome!
August 28, 2019
Google Public Storage Gorilla Slim
August 24, 2019
Google Public Storage Todd Donovan
Sue and Travis were a joy to deal with and very helpful ,great experience.
August 23, 2019
Google Public Storage Jason Cobb
Sue was great
August 12, 2019
Google Public Storage Todd Wilkie
Sue was great. Easy to deal with and very processional.
August 10, 2019
Google Public Storage Sandon Preston
Ah, it's a place where you store stuff... What more do you want to know? My cost for my unit went up, so now I'm paying about twenty dollars more a month... I didn't see that coming. I guess I didn't read the fine print, or they just change the price to their liking. Anyway, it's a place to store stuff.
August 8, 2019
Google Public Storage Larry Terrell
Don't let this company affect your whole vacation. I called ahead and spoke with Sue. I made specific arrangements for after-hours access as I knew I would be arriving late after driving 6 hours with our boat, which I was to store in my rented outdoor parking spot. My wife arrived early, did the paperwork, and got two codes. One for regular gate access, and one for after-hours access. I had also made arrangements to have 24 hour access for the rest of the week since we we're planning to fish into the night and would not be returning before the regular 9pm access. When I arrived the first night at 11:15, neither of my codes worked. I settled down to spend the first night of my vacation sleeping in my truck, as the resort area does not allow boat/trailers inside. After struggling to get comfortable in the truck, I decided to try calling corporate customer service and after holding for a long time, got a hold of a guy who after hearing the story, made an attempt to override the gate locks and let me in. I parked my boat and left for my rental home, exhausted by the hassle and delay . I came to pick up our boat for an offshore fishing trip that was scheduled to last into the night. I stopped by the office to get a new code for the late access. I spoke with Travis who apparently knew about the overnight gate fiasco from the message we left on the answering machine when we were trying to get in. He looked at the two cards either two codes and said that the after hours code was actually an auction access code. He called his boss, Sharon to get the after-hours code approved and she said no. Now these people, who took my money, made a deal that inspired me to tow my boat six hours, burn extra fuel, and spend part of my vacation trying to sleep in my truck, are going back on their promises and preventing me from the night fishing trip my family has been promised. Despite what they politely commit to when they are taking your money, they will not honor those promises. Don't let them take your vacation time and hard-earned money!
July 29, 2019
Google Public Storage Morgan Maffo
July 19, 2019
Google Public Storage Pedro Moreno
July 18, 2019
Google Public Storage Holly Smith
Sue knew how to help and was the best help I had all day. Thank you Sue. I made the best choice!
July 12, 2019
Google Public Storage William Haines
Sue was fantastic. Solved our storage needs quickly and efficiently.
July 7, 2019
Google Public Storage Rick McGill
Sue was great. The space was always clean. Access was easy. We really enjoyed using the facility. Would store things there whenever we have the need.
July 3, 2019
Google Public Storage Shelly King
June 27, 2019
Google Public Storage Michael Carroll
Sue was great and addressed all our questions. We are renting space here.
June 27, 2019
Google Public Storage Karla Sabb
This is a lovely facility!!! I highly recommend always friendly and courteous and their district manager sherri is awesome when shes at tje property she always have a smile on her face
June 23, 2019
Google Public Storage David Dvorak
Sue, great help.
June 3, 2019
Google Public Storage Meg Deckert
We have been trying all day to rent an available unit. We are three hours away from Hilton Head; have offered credit cards, debit cards to pay for the unit. SUE will NOT take our money. We are trying to PAY for a unit sight unseen, and "they can not do that" so all of these great reviews are bogus. We were going to fill out a contract here in Columbia at another Public Storage, and fax the contract to them, and "they can not do that" Who does not take money for payment? The service is absurd. Ridiculous actually
June 1, 2019
Google Public Storage Tom Chaisson
Sue did a great job!
May 30, 2019
Google Public Storage Lisa Croye
Lashanda is great! We came in and she greeted us with a smile and super friendly. This public storage is super clean and in a great location!!
May 30, 2019
Google Public Storage Monique Williams
Lashanda has such a great personality property is very clean !
May 30, 2019
Google Public Storage Scott Croye
Lashanda was pleasant and welcoming. Very helpful and informative. Highly recommend.
May 30, 2019
Google Public Storage Jenaro Canuto
Lashanda was helpful
April 28, 2019
Google Public Storage Swanky Baby
Sue was amazing! Great customer service and cheerful attitude!
April 20, 2019
Google Public Storage Thomas Hanlon
Sue was very helpful. Units are kept clean.
April 20, 2019
Google Public Storage Brian javier
She took care of us she did a great job
April 12, 2019
Google Public Storage Brenda G. Tinoco
SUE IS AWESOME! The lease process was super easy because of her !
March 22, 2019
Google Public Storage Steven Kordisch
Sue was on time, on point, and made it fast and easy to process our sign up ... and she did a great job explaining all details
March 8, 2019
Google Public Storage David Ross Music
Sue was awesome very knowledgeable and fast service!
March 2, 2019
Google Public Storage George Wallace
First time using a storage unit and Sue couldn't have made it any easier or more pleasant. Really clean and neat facility.
February 28, 2019
Google Public Storage Patricia Alston
Terrance has wonderful customer service
February 20, 2019
Google Public Storage Pamela Audette Borsum
Sue was absolutely wonderful in setting up our storage space!
February 20, 2019
Google Public Storage Judy Sidky-Afifi
Very clean and convenient location. Sue is such a pleasant and helpful person. Very nice experience.
February 15, 2019
Google Public Storage Henry&Nancy
Sue is very knowledgeable and did a great job getting me signed up. Everything was neat and clean which creates confidence in using their services. Employees at other HHI locations were also very helpful in checking availability and getting me in touch with Sue. Thank you.
January 26, 2019
Google Public Storage Jillian Littin
Sue was amazing and so helpful! Great place to store belongings!
January 25, 2019
Google Public Storage Jeff Meyers
Sue was great
January 18, 2019
Google Public Storage M
4.75 of 5. Clean, nice management. A few $ less would be nice.
January 2, 2019
Google Public Storage Mark Cisson
Sue was very helpful and courteous. Good job
December 29, 2018
Google Public Storage Megan VanderVliet
Sue was awesome. Total transaction was smooth and quick!!
December 23, 2018
Google Public Storage Carl Waldheim
December 20, 2018
Google Public Storage angelica Hunter
Terrance has great customer service
November 18, 2018
Google Public Storage Ted York
Sue provided excellent service and advice as always
November 17, 2018
Google Public Storage Celias Healing
Roberta and Sharea at the Office Park location give consistent, exceptional customer service. Not to exclude Donna on Matthews! Great job ladies! The professionalism is admirable! 🌟🌟🌟
November 9, 2018
Google Public Storage Mark Lawlor
November 1, 2018
Google Public Storage Rileigh K
Sue was very helpful!
October 22, 2018
Google Public Storage Kimberly Minnis
Sue was so helpful. She made everything super easy and answered all our questions. Great employee.
October 19, 2018
Google Public Storage Teresa M. Syversen
Lovely!!!! Miss Sue was great! Thx!
October 7, 2018
Google Public Storage Glenn Swan
Sue was awesome made the experience easy and quick.
September 29, 2018
Google Public Storage Brian Sjostedt
Easy check in. Sue was very helpful. Expedited the process before a huge thunderstorm hit.
September 18, 2018
Google Public Storage Amy Lee Hamilton
Excellent service by Sue. Super easy to work with!!
September 17, 2018
Google Public Storage Crazycrafty Sisters
Sue is great wonder service. Very helpful
September 7, 2018
Google Public Storage Joey Mcdarris
August 21, 2018
Google Public Storage Samantha Zito
Great ladies at this location!!!! Number 1 recommendation for storage no doubt.
August 16, 2018
Google Public Storage Brad Rich
Sue was absolutely amazing! Very professional. I will definitely recommend this place to others.
August 12, 2018
Google Public Storage Dispatch Remote
Sue was awesome !!! Extremely professional and efficient !! Lifesaver !! Will rent from PS again soon !!
August 11, 2018
Google Public Storage Ronald Rizzi
Great customer service
August 8, 2018
Google Public Storage Ito Cortez
I have never gotten a storage unit before, but Sue made it a nice and easy experience.
August 5, 2018
Google Public Storage Rob Burkhard
Sue was very helpful and professional, I definitely recommend.
August 4, 2018
Google Public Storage Brian Komorek
Sue gave me great service, clean facility! Good deal!
August 1, 2018
Google Public Storage Jejeje Idiejej
Sue is awesome, she is fast, efficient, has great customer service and pleasure to work with.
July 30, 2018
Google Public Storage John Lynch
Have used this location on several visits to Hilton Head. Sue has always been communicative and accommodating even for late artivals
July 28, 2018
Google Public Storage Corinne Steinbauer
Sue is the best always pleasant and can tell cares about her job
July 16, 2018
Google Public Storage SH Manager
I needed an additional storage unit and hoping that it would be possible to have one in the same location. Sue was a wonderful help this past weekend with securing a smaller storage unit. She was very professional and friendly. A great asset to the company. Thank you Sue again for making this a smooth transaction.
July 9, 2018
Google Public Storage Coreatha Powell
July 7, 2018
Google Public Storage Victor Rogers
Sue was great. Very friendly service.
June 13, 2018
Google Public Storage Faith Sprunger
Awesome service from Sue! Love using Public Storage! Need a discount due to being an awesome customer of yours!
June 3, 2018
Google Public Storage Tim Fisher
The service was excellent. Please see Sue if you need help with a unit.
May 30, 2018
Google Public Storage Katey Atema
She was very thorough and a pleasure to work with! Great facility. Highly recommend.
May 12, 2018
Google Public Storage Danielle Cruz
Sue is wonderful! Thanks for all your help!
May 10, 2018
Google Public Storage Suzette Teel
Great place
May 3, 2018
Google Public Storage Philip Schembra, Realtor
Careatha offered the best customer service!. Awesome location near my office!
April 27, 2018
Google Public Storage Scott Price
Sue is a pleasure to deal with and great prices and well taken care of
April 23, 2018
Google Public Storage Reid Anderson
Coreatha is amazing. Took very good care of us!!!
April 15, 2018
Google Public Storage yolandra knight
Quiet and clean property. Sue gave me great customer service 😎! She explained everything and took her time, and she still finished up with everything in a timely manner. I'm happy I choose this location.
April 2, 2018
Google Public Storage Rosanna Jablonecki
Great professional staff member Sue McGovern. She was very informative and professional. Looking forward to working with her. Thank you so much
March 26, 2018
Google Public Storage cindy Brannen
I think all the girls r awesome
March 20, 2018
Google Public Storage James Hamby
Great service and very affordable. Sue did a great job helping me get registered and acquainting me with the facilities.
March 17, 2018
Google Public Storage Johna Porter
Sue was great! Very friendly and knowledgeable - offered extras but she wasn't pushy - fast and efficient
March 17, 2018
Google Public Storage Sue MacCormack
Reasonable price for our unit and the staff was great. Sue handled our paperwork, and when I had one question she couldn't answer immediately, she promised to call me and did so the next morning. I value it when people do what they say they will do.
March 10, 2018
Google Public Storage James Brennan
February 18, 2018
Google Public Storage Vanessa O'Donnell
A HUGE thank you to Carletha at location 28043 on 5 Yachit Cove Dr. She was amazing in providing a remedy for a difficult situation and was soooo helpful and courteous. She is a rare find in a vacation town where most businesses wants to just overcharge and move onto the next tourist. I was so very fortunate to have met Carletha. Thank you for all your help!!!!$
February 17, 2018
Google Public Storage Scott Tease
Quick and efficient move in and a great location. Sue showed us the unit and did the paperwork real fast.
February 2, 2018
Public Storage Elizabeth Bethea Shuler
Public Storage. Too big to hear their customers calling… To start, I have never posted an online review before, either positive or negative. I would leave 0 stars here if possible. My husband and I rented a unit with Public Storage a little over 6 months ago at the Chesnee Highway location in Spartanburg, SC. We received a market rate at the time of our rental that was in line with competitors in the area (not a super low teaser rate). Recently, we were given a 14% rate incre...ase over the rate we have been paying. Such an increase cannot be justified by increases in operating costs, and naturally, we wanted to speak with someone at Public Storage about the change. It is nearly impossible to get a real person on the phone with this company. The customer service number is an endless array of automated options, and we were only able to gain access to a real person with Public Storage after learning of the “secret method” of pretending to have lost our gate code and then pressing ‘00’. This insider trick will finally direct you away from the automated menu and direct you to a real person. Disappointingly, Public Storage’s customer service department won’t discuss rates with you. I also obtained contact information for the Public Storage district manager for the area, both office and cell phone numbers. I have left messages at both numbers every few days for the past two weeks and regrettably have yet to receive a return phone call. All messages were polite, simply asking for the opportunity to discuss the 14% rate increase. If you are considering becoming a customer of Public Storage, I caution you that the relationship is very one-sided. If we were to not pay our rent, I imagine that we would receive a call from Public Storage very quickly. When we need assistance, however, I just find myself endlessly pressing ‘1’ to return to the main menu. I hope your experience is different. This review is not intended in any way to be negative toward to onsite manager, Martha, who does not determine the Public Storage rate policy. She has been unbelievably helpful to us during our tenancy. See more
February 2, 2018
Google Public Storage Paul Kupprat
Sue was helpful in moving me in!
January 23, 2018
Google Public Storage clemson polite
Sue was great too see and hear
January 20, 2018
Google Public Storage Mike Iwaszkiw
Sue was very helpful in getting me checked in. Knowledgeable and friendly.
January 18, 2018
Google Public Storage CR W (Oneuh2)
This was my first purchase of storage services -- Sue McGovern is the manager at this location and I cannot say enough good things about her level of service and attention to details. When I came in last year with a need to arrange for storage immediately and a need to coordinate with the small crew who helped transfer my stuff into the storage unit, Sue did everything she could to make the whole storage experience totally pleasant -- I cannot sing her praises enough. She helped me understand the setup and the billing process after the promotion for the first month ended. Today I was there to vacate my storage after 10 months -- once again Sue made everything work out smoothly for me, even though I had forgotten the key to the lock on my unit. Great experience all around. Clean, well maintained facility, and excellent administrative processes. I would come back here again and highly recommend it to others!
December 28, 2017
Google Public Storage Carrie Castano
Great service and friendly staff. Used two different sized units at this location and both met my needs. Easy access to unit and a great facility.
December 18, 2017
Google Public Storage Aiyesha Dupont
I will like to thank the lady Shaquita Byson even though they didn’t have the Storage unit that I was looking for she was very nice was trying to help me find one
December 17, 2017
Google Public Storage Katrina Stenta
Great deal on our unit
December 15, 2017
Google Public Storage Jarlannie Ford
I receive wonderful customer service from Brittany and Sue.Came to the property to get some information regarding storage, they was very knowledgeable about the units and the items I will need to protect my belongings. Great price for units and discount for my packing supplies . the top it off the property was very clean, thanks again
November 23, 2017
Google Public Storage Lillie Monroe
Easy access.
November 21, 2017
Google Public Storage Aaron Morgan
Great staff, good deals, only pitfall is you can't acess your stuff after 9pm.
November 14, 2017
Google Public Storage Ethan Simons (Ethan)
November 12, 2017
Public Storage Jennifer Ponce
How are the prices
November 2, 2017
Google Public Storage Lori Bailey
Great customer service! Sue was very nice and knowledgeable and the place is very clean and organized!
October 26, 2017
Google Public Storage Deborah Wells
Sue, the manager, was very helpful and friendly. The unit is clean and is in a very convenient location.
September 30, 2017
Google Public Storage Synergy Coach
Great experience great service
September 29, 2017
Google Public Storage CECELIA HILL
Britney and joy was very nice and funny great customer service
August 14, 2017
Google Public Storage Jennifer McEwen
I would highly recommend. The manager Sue is so sweet and efficient. The facilities are clean and centrally located on the island. I have never had a more pleasant experience with a storage facility.
August 4, 2017
Google Public Storage camille cina
Sue was great!!
July 1, 2017
Google Public Storage Rich Prange
Facility and local management was very good. Sue was always available and helpful with property issues. Great location. However, California has gotten too greedy with their prices. The percentage increase over the last few years must be significant.
July 1, 2017
Google Public Storage Julian Aguado
Is ok
June 29, 2017
Google Public Storage Nathalie Poling
Clean facility and friendly staff. I would recommend again.
May 6, 2017
Google Public Storage Leigh Mills-Johnson
First, their specials are falsely advertised, they call requesting payment before your due date, threatening you with a $20 late fee if bill isnt paid before the due date. Horrible place to go to fir storage needs
May 4, 2017
Google Public Storage felicia vairo
This is a very well run Public Storage location. SUE was super helpful in helping me choose the correct unit for my needs. The site is very clean and organized. I highly recommend this location.
April 26, 2017
Google Public Storage kevin johnson
She was more than helpful and took good care of me!
April 20, 2017
Google Public Storage Stacy Conley
Sue is a great help!!! Really came through when I needed her. Thank you.
March 19, 2017
Google Public Storage Steven Widtfeldt
They never locked the entrance door or the exit door, night or day, in the two weeks I was there!
March 11, 2017
Google Public Storage Dorothea Smith
So courteous and helpful. Excellent value for our need.
March 3, 2017
Google Public Storage Emile Dumas
The manager was awesome. Very helpful!
March 1, 2017
Google Public Storage Ryan Trenary
February 9, 2017
Google Public Storage Pete schuelke
Sue was exceptionally helpful and made the process much easier.
February 7, 2017
Google Public Storage Aquila Holmes
Wonderful customers service Brittany , came in to make a payment she was so polite and friendly..thank again
January 28, 2017
Google Public Storage Kenn Dawg
Amazing service, Nicole especially made me feel like I was at home.
December 30, 2016
Google Public Storage Lakeshia Thomas
Customer service was great!!!!
December 30, 2016
Google Public Storage Mercwitamouth Deadpool
Nicole was very helpful and patient with me and my fiance when we came in looking for a storage unit
November 18, 2016
Google Public Storage Ashley Thomas
The staff is always friendly and courteuos when i go in.
October 24, 2016
Google Public Storage Tyrone Pinckney
Nicole has done a great job helping me. She made sure me and my wife got the best unit. Thanks nicole i will always remember this good service.
August 18, 2016
Google Public Storage Barbara Ann Glover
Patrice & Nicole.. Excellent service. Thank you!
August 18, 2016
Google Public Storage Trice Chaney
August 15, 2016
Google Public Storage reeve boyden
Patrice M was very helpful, friendly and gave us all the information we needed.
August 6, 2016
Google Public Storage Sam Mancuso
I just reserved a storage unit yesterday & Patrice was Terrific! Not pushy at all with me using my own lock, showed me my unit & how to access the electric gate. I'm a Realtor here & definitely will recommend this storage facility to all my clients. Thank you
July 9, 2016
Google Public Storage Pedro Avila
Nicole is very nice and brittany is too. Thanks ladies for your help
July 5, 2016
Google Public Storage Zien
Brittany have excellent customer services.. She was so patience with my father while rent him the unit.. She explain everything and make sure all our need was taking care before we leave..
July 2, 2016
Google Public Storage Sky Sky fun time
Came in to get some information about getting a unit..Brittany give me great customer service..Greeting me with a smile, and took me to see the unit and help with packing supplies.At the end i did took the unit at great rate..thanks again...i love it
June 30, 2016
Google Public Storage J Hernandez
I came back and this place is still a nice place to leave your stuff.
June 2, 2016
Google Public Storage lori miller
The person on staff is always very nice at the front desk. The property owner very rude would not want to deal with her and any public storage again. Military beware!!!!!!
May 2, 2016
Google Public Storage Chateria Ford
Brittany give me great customer service when i came in to make a payment..greet me with smile..thanks again
April 19, 2016
Google Public Storage Janee mcgraw
Freimdly and prompt service Brittany assisted me .. Lovely young lady.
April 18, 2016
Google Public Storage McKenzie Garvin
Came to make payment Brittany give excellent customer service.
March 21, 2016
Google Public Storage Jay Larent
Great customer service, came in today and rent and had a wonderful experience. Brittany was very helpful. Thanks again
February 24, 2016
Google Public Storage Malcolm Thomson
Lashanda has gone above and beyond my expectations by exemplifying the character and epitome of excellent customer care and service. She has made my transition a very enjoyable experience.
January 18, 2016
Google Public Storage Tarmeka Sievright
Brittany was very pleasant and knowledgeable.
December 12, 2015
Google Public Storage PAULA VANEGAS
Sue and Lidia were super helpful. Thank you ladies!
November 30, 2015
Google Public Storage Calvin Ford
Brittany and Sue where very professional and provided great customer service, and also helped us find the perfect storage unit for a great price.
November 30, 2015
Google Public Storage M Goldie
Normally, I deal with the PM Sue when going to this public storage, she is always wonderful & very professional getting things done quickly & efficiently. This time I got to meet Brittany who displayed excellent customer service. She was extremely helpful & very informative. I am always pleased. Thank you for a great experience at this location!
November 4, 2015
Google Public Storage Samantha
Awesome customer service Brittany .she gave me great information about moving,storage and packing. Thanks for help me find a unit that work out great with a good rate.
October 25, 2015
Google Public Storage Alec McKay
The property manager Sue is extremely helpful. The unit we rented is extremely clean and easy to access. There was a slight issue regarding the reserved rate but the issue was rectified very quickly and satisfactorily. I highly recommend this location for its excellent staff, cleanliness and location.
October 6, 2015
Public Storage Arnecia Williams
October 2, 2015
Google Public Storage Marquell Chaney
I visited the property to get some information about storing my items in November. The clerk Brittany was wonderful she took her time with me this being my first time storing. She showed me units knowing I wasn't renting until next month. I will definitely give this company my business when I'm ready to store
September 29, 2015
Google Public Storage polly kelly
Moving is such a pain and Sue was a total doll. She was funny and friendly and made the experience a little easier, good job !
September 18, 2015
Google Public Storage Carol Ducey
I went to this mid-Island facility on Monday to check it out and get rental details. Sue was very helpful. She showed me 2 different-sized spaces to help me determine which would be most suitable for our storage needs. I bought a few boxes from Sue. On Wednesday my husband and I returned to sign up for a unit and to put a couple of boxes in our new space. I liked that the site was clean and that Sue seemed to be a conscientious manager on site.
August 17, 2015
Google Public Storage Tommy Troxell
Sue and Lidia were great
August 7, 2015
Google Public Storage Claire Bove
Sue was really helpful and friendly
July 30, 2015
Google Public Storage Maria Gates
Customer service is great. Thanks public storage
July 29, 2015
Google Public Storage genes1369
the service is always amazing. the manager always greets me with a smile
July 29, 2015
Google Public Storage Chasity Scott
Sue is always helpful and very friendly
July 29, 2015
Google Public Storage Rick Hunt
Sue excellent service 5 stars
June 18, 2015
Google Public Storage EndoScorpion
Sue was very helpful and the place is high quality.
June 16, 2015
Google Public Storage Andrea Miller
Awesome ! Sue was great !
June 15, 2015
Google Public Storage John South
We had a pleasant experience. Josie and Sue are incredibly helpful and knowledgeable. They made sure I had the correct size unit and even helped me save money. I recommend this location for convenience and a friendly staff.
May 10, 2015
Google Public Storage SHANE ALLISON
SUE WAS VERY HELPFUL IN HELPING ME GET A STORAGE UNIT RENTED IN A VERY SHORT TIME.
April 21, 2015
Google Public Storage Margaret Holley
Sue was very knowledgable & prompt in getting me information.
March 17, 2015
Google Public Storage Theo Schofield
Very convenient and easy to use. Sue provided great customer service.
March 13, 2015
Google Public Storage Brendan Massett
We needed a temporary storage unit while our house was for sale. Robin was fantastic to work with! Great location, great value! Look no further!
February 21, 2015
Google Public Storage Alden Butcher
Sue is very cheerful and helpful.
February 21, 2015
Google Public Storage Campanaro Chris
Great experience. Sue was very knowledgeable and helpful. She made the whole experience very pleasant
January 28, 2015
Google Public Storage Edward Ryan
Sue was excellent.....Very helpful....She knows the business .
December 31, 2014
Google Public Storage mike thompson
sue was very helpful. very clean facility.
December 23, 2014
Google Public Storage Darcy Devrnja
sue was very helpful in helping me find the right size unit.for all of my stuff.Sue was very professional,and knowledgeable.would recommended public storage,
November 19, 2014
Google Public Storage Flavio Corrocher
Good location, good solution for my storage issue, great price!
November 18, 2014
Google Public Storage Joe Doraski
Sue is very helpful, courteous and hands on when fulfilling your needs. She does her best to satisfy and make sure you have the proper unit for storage. Very helpful and we are very satisfied. A big thank you to you Sue. Thanks!!
November 7, 2014
Google Public Storage Ted Leavitt
Convenient location for storage on south end of HIlton Head. Sue, the GM, is very helpful and diligent, and the prices seem competitive. A nice operation.
November 3, 2014
Google Public Storage Rhona Griffith
Sue was so helpful on Sat. when we had forgotten our keys at home in Canada! She worked and worked until she was able to access our locker for us! Sue did everything possible to make our experience at their location exceed our expectations!
October 31, 2014
Google Public Storage Bob Ford
Sue was an absolute delight to work with. She was very helpful and courteous.
October 30, 2014
Google Public Storage Doug Reed
Sue was very helpful and informative. Made it really smooth and fast!
September 30, 2014
Google Public Storage Seth Edenfield
September 30, 2014
Google Public Storage Nate Zeedyk
Sue is amazing. She is very friendly and makes the units feel very inviting.
September 30, 2014
Google Public Storage Daniel Pegg
We have had several units with Public Storage for years. Sue and her staff are always very polite, professional and willing to go the extra mile. Just today, I showed up unannounced needing a climate controlled unit and she didn't have any available. She made a call and had Robin at another location hold a unit for me. I would encourage anyone who's looking for storage to contact Sue.
August 29, 2014
Google Public Storage Christophe Candau
Sue is the best. She will do her very best to accommodate your needs. This is the second time I am renting on this property. I have rented in other public storage before but I have never had this quality of customer service. clean, safe, secure and professional. Without a doubt the best place on hilton head.
July 31, 2014
Google Public Storage beth castelli
Our store has several units at this Public Storage facility and has for quite a few years. In all of these years we have never had a bad experience. Sue is always quite accommodating and a very nice person. I would encourage anyone that is in need of a storage unit to check out this facility, you will not be disappointed! Thanks Sue for all of your dedication to your customers.
July 31, 2014
Google Public Storage Erika Sawyer
Had a great experience...no issues. Friendly staff and very helpful!! Highly recommend!!
June 26, 2014
Google Public Storage Alexi Pineda
June 16, 2014
Google Public Storage Michael Ward
I needed a place to store my boat trailer while my boat was docked at Shelter Cove for our vacation. Public Storage was very convenient and the price was reasonable. The property manager was very helpful and the property seemed very secure.
June 14, 2014
Google Public Storage Sandra Arrieta
Sue is wonderful! The facility is impeccable and the customer service is efficient and quick.
June 6, 2014
Google Public Storage Joyce Mills
Sue was great, very helpful
May 31, 2014
Google Public Storage Nita Burton
Public Storage is just a great facility. Sue, your manager is always there to help in anyway.
May 31, 2014
Google Public Storage ryan powell
These guys are the best! Great service every time!
May 31, 2014
Google Public Storage MN Jordan
Sue was great to work with the storage 7nit was clean and the grounds where neat and safe. MN Jordan
May 31, 2014
Google Public Storage Kyle Mulligan
Sue at the public storage has been wonderful to work with the grounds are always clean and she is always nice to speak with and is always helpful.
May 31, 2014
Google Public Storage Janet Cochenour
Sue has displayed excellent customer skills. We are so pleased with our choice of storage units.
May 19, 2014
Google Public Storage Robert Russell (RRCCtri)
Sue & Earl are wonderful! They are exceptionally helpful, courteous, and cooperative. The facility is very nice. They made my temporary boat storage a great experience. Thanks.
May 17, 2014
Google Public Storage bobbie Fronek
Sue was very helpful in explaining the text message to me about my account. She explained the due date text to me better.. Thank you very much..
April 7, 2014
Google Public Storage JoEtta Shultz
This Public Storage facility was the best. The property all around was well-kept, easy to manuever with a pull behind trailer and the staff was very friendly. I would high recommend using this facility to anyone.
March 25, 2014
Google Public Storage Linda Pastore
I found the people helpful and responsive, especially Sue. It would have been much more efficient if I was told about insurance and a lock as additional charges before my arriving at the business to store my stuff.
March 21, 2014
Google Public Storage Lidia Bileva
February 12, 2014
Google Public Storage Stephanie Lumbia
The best place and service to rent from!!! Sue was very helpful and knowledgeable ! Thank you!
January 29, 2014
Google Public Storage Jessica Graham-Cincilla
Josie and Sue are friendly and helpful ladies working the registration desk. Of course your price is a little more that described to entice you, as you HAVE to have purchase insurance & if you don't think to bring your own lock you buy one, but overall a great experience. A couple was finishing their transaction when I arrived and they said, this location was the cleanest and best one around! Nice to know I picked the right one from the get go. They often come around and check on who is entering the units during business hours.
November 5, 2013
Google Public Storage Catherine Stevens
The staff members were always helpful, and the facility was always clean.d I only wish it had some climate controlled units.
October 29, 2013
Google Public Storage Kirk Bedell
The staff members are both helpful and courteous. Have had a positive experience renting here.
September 3, 2013
Google Public Storage Lee Anderson
I rented the only "climate controlled" storage unit at 5 Yacht Cove Drive, HHI Public Storage. On moving possessions in we notice old water marks near the outer wall on the floor and so put more valuable items on pallets in that location. Since that move-in for OVER a month the exit security gate was broken. The local manager had reported it, but nothing was done until last week to fix it. When I entered my unit just prior to that, I found there was a ceiling/roof leak in the corner over some photo storage boxes. Fortunately no major damage to the photos. This was reported and was fixed quite promptly. Due to the lack of security from the broken exit gate left open, I paid only $100 of my $126 rental, believing that was not an exorbitant amt to withhold. Public Storage then on its own managed to withdraw the $26 from my bank account as an automatic withdrawal. I am appalled they could do that. I never received or heard any apology for the gate not being fixed in a timely fashion nor their disregard for their own contract. The local manager at 5 Yacht Cove Dr. is blameless as she had reported the broken gate when it occurred. For a public corp. Public Storage is obviously not customer oriented, only in their profit. Beware